Symphony Plus™ 110 Series Ice and Water Dispensers
Contents
1. 1 5 al 4 al 4 I I o afi i df i o 4 o d I I id z O9 cee gi fo 2 Oc F O Bc D z 911 3 e Oo o Description Pat IEEE Thermostat bin level Switch dispenser power Switch ice machine bin signal Control board SensorSAFE Clean switch SensorSAFE 502359 Boot clean switch 501841 Relay bin signal contact closure and level fill 501369 Timer level fill 501601 30 110CT CR FB Ice and Water Dispensers Hopper components Description Pa Baffle ice 501802 Wheel dispense includes drive bar rotating agitator threaded bar amp rod 501493 3 Agitator rotating 501494 Bracket ice tube 502712 Screw 501100 Rod threaded includes knurled nut Drive bar assembly includes threaded rod and nut Ice deflector cap tube bracket units with top mounted ice machine Bracket ice tube entry units with top mounted ice machine Ice transport tube assembly units with top mounted ice machines Side panel RH 12 110CT CR FB Ice and Water Dispensers 31 Ice transport tubing Reference Description TPat Ice transport tube RIDE units 20 ft Ice transport tube insulation RIDE units only sold by the2. Description Cover top front CT ice and water Cover top front CR FB ice and water Cover lower section FB Cover dispense chute Knurled screws front cover Drain pan Grille drain pan 6 Lid ice machine 110 countertop CT Lid 110 countertop CR units with RIDE ice machines amp freestanding FB units Leg kit for freestanding units set of 4 8 Single leg for freestanding units Cord amp plug female ice machine power freestanding junction box to ice machine 01074848 box 502805 26 110CT CR FB Ice and Water Dispensers Wheelmotor and drive system Description Pat 1 Wheeelmotor 120 V 60 Hz Washer thrust Fan blade wheelmotor Drive shaft includes key and stud Chain pitch 54 link 6 Sbocetwhelmotr OT O 50008 8 Keydrveshat CL 800687 110CT CR FB Ice and Water Dispensers 27 Dispense chute and splash panel models with lever dispensing Description Tube water station 502356 Cover dispense chute 502681 Switch dispense ice lever actuated includes 501841 Switch dispense water lever actuated includes 501841 502359 Lever dispense 00976845 Chute ice with Agion antimicrobial product protection 01042787 Chute water with Agion 01042795 Solenoid assembly water 120V 60Hz includes solenoid valve tube bracket 01049121 inlet and outlet fittings 9 Bra
3. 7L47ORANGE M 6 46 PURPLE 5 L45BLUE 100BLUE ga AARD o E 3 43 BLACK 99 BLACK gt 42 WHITE 102 WHITE 1 p A1GREEN 1 SIGNAL GROUND SWITCH SCREW LEVER DISPENSERS CONTROL BOX DVT EG 3IIHW 6 cb CT ICE CT ICE MACHINE MACHINE BIN SIGNAL POWER CONTACT CLOSURE 110CT CR FB Ice and Water Dispensers 19 Dispenser troubleshooting Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Before calling for service 1 Check that no ice is in the dispenser bin area 2 Check that congealed ice is not causing a jam 3 Check that all switches and circuit breakers are on 4 Check that all drains are clear Lever model troubleshooting guide Problem Indicators Corrective Action Does not dispense ice 1 Power switch off or faulty 2 Faulty dispense switch 3 Wheelmotor malfunction 1 Check switch turn on or replace if faulty 2 Replace switch 3 Check motor and capacitor and replace Does not dispense water 1 Dispense switch contacts burned shut 2 Debris preventing valve from closing 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty Water runs continuously 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty 1 Check switch and replace if fau
4. Fig 3 e Cut water tubing to length and re insert into water fitting 4 If ice transport tube will exit out rear of lt dispenser remove ice transport tube knock out from rear of dispenser Install supplied grommet for CR models Note Utility connections can be accessed through front of dispenser by removing stainless steel splash panel or by removing access panel Fig 4 on back of dispenser 110CT CR FB Ice and Water Dispensers Fig 4 Rear connections countertop models CONDENSER INLET 3 8 NPT FEMALE MEME WATER COOLED ONLY 8 22 201 cm CONDENSER QUTLET 6 06 15 5 cm WATER COOLED ONLY POTABLE WATER INLET 3 8 NPT FEMALE DRAIN 7 eT 3 4 NPT MALE O7 44 97 114 cm 41 97 106 cm 38 97 99 cm 35 91 91 cm ACCESS PANEL O O i Y Y Y 3 134 35 mm 8 22 20 8 cm _ 12 25 31 cm L 0 78 20 mm DRAIN 3 4 NPT MALE WATER INLET INTERNAL 3 8 NPT FEMALE 5 If power is to be supplied through counter cut out complete steps 6 9 If power is to be supplied through rear of dispenser proceed to step 10 6 Temporarily remove rear access panel Fig 4 from rear of dispenser 7 Loosen junction box mounting screws Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser Remove Phillips head sc
5. Ice machine 15A max fuse size Ambient 100 F 38 C Max 50 F 10 C Min Best performance below 80 F 27 C 90 F 32 C Max 45 F 7 2 C Min Best performance below 70 F 21 C 70 P S 1 5Bar Max 10 P S 1 0 7 Bar Min Ambient air temperature is measured at the air cooled condenser coil inlet t Ambient water temperature is measured in the ice machine reservoir Plumbing machine ice machine machine in base 3 4 MPT 3 4 MPT 3 4 MPT Icemachmewaterimet S amp FPT poc mDEMwaerme serer O O 3 8 FPT 3 8 FPT Note Water shut off recommended within 10 ft 3 m of dispenser Drain to be hard piped and insulated Maintain at least 1 4 per foot 20 mm per 1 m run of slope 4 110CT CR FB Ice and Water Dispensers Ventilation clearances No clearance required for countertop models with RIDE ice machine 110CR425A W Note 12 30 5 cm at top advised for service 6 15 2 cm required at top 110CT425A W Note 6 15 2 cm at each side advised for service 4 10 2 cm required at rear 110FB425A W Note 12 30 5 cm at top advised for service Approximate shipping weight 290 Ib 132 kg base stand 140 Ib 64 kg Installation Before you begin All dispensers must be installed level in both directions to ensure proper operation All countertop dispensers provide the option of taking utilities out the bottom or back of the dispenser See counter
6. Wear rubber gloves and safety goggles or face shield when handling cleaner or sanitizer mixtures Use only Follett approved cleaners It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Solution A Following manufacturer s instructions mix cleaning solution of 1 gal 3 8 L 120 F 49 C water and 7 oz 198 g one 7 oz packet of Follett SafeCLEAN ice machine cleaner descaler P N 00132001 Solution B Following manufacturer s instructions mix a sanitizing solution of 1 gal 3 8 L 120 F 49 C water and 1 6 oz 48 ml Nu Calgon IMS II Sanitizer P N 00979674 Cleaning amp Sanitizing Tool Checklist 2 1 5 Gallon or larger Plastic Buckets 2 clean cloths Sanitary gloves Safety Glasses 2 Sani Sponge P N 00131524 single sponge 1 Packet of SafeCLEAN P N 00132001 24 packets 1 6 fl oz of Nu Calgon IMS II Sanitizer P N 00979674 16 fl oz bottle Ice Machine and Dispenser Cleaning Descaling Procedure Note Check drains and drain cup to ensure they are open and flowing freely 1 Remove front cover and turn OFF bin signal switch 2 Dispense all ice from storage hopper and discard Note CI Models only remove splash panel 3 Press CLEAN switch The MAINTENANCE light will turn on and the machine will drain Wait for th
7. 11 Turn on water supply and check for leaks 12 Plug dispenser power cord into 15A rated NEMA 5 15 circuit 13 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labels 14 Turn on power and bin signal rocker switches and test operation 15 Sanitize ice machine following instructions in ice machine manual 16 Remove dispenser hopper access lid and sanitize dispenser according to instructions on page 12 17 Replace front cover and secure with screws Installation is complete ice level control thermostat 0 75 19 mm gt Hand bend cap tube D end to approximately 45 as shown 45 110CT CR FB Ice and Water Dispensers 11 User information How the dispenser works Follett s 110 series automatic load ice and water dispensers are equipped with Follett s 425 Ib 193 kg day ice machine In the continuous icemaking process water freezes to the inside wall of the evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port The ice is then pushed through a tube to the storage hopper When the hopper is full a bin thermostat opens and shuts the ice machine off When the dispense mechanism is activated a dispense motor is turned on causing the wheel to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute How SensorSAF
8. RIDE ice machines 0 00 cc teen Hr 9 Installing top mount ice machines 0 0 eee 10 User information 2 lt 6 ee ee cee I m ee ee ee ray ee ee ee ee ee ee ee eee 12 How the dispenser workS 00 0 00 nh hh rh hh 12 How SensorSAFE infrared dispensing works 0 000 cece e 12 Quiet Night Sleep cycle does not apply to CR units 0 0 eh 12 Cleaning descaling and sanitizing slseeeeeeeeesee Rh hh hh hn 12 Weekly p 13 VLU TECH p TAM 13 Semi Annually more often if conditions dictate 0 0 0 0 ccc ete 14 Ice Machine and Dispenser l l rem 14 Dispenser Only ecri esi eee ee acr yx exe ence ea eem a Re REOR EUR OR e GU e dence OR E UR Ra Re e XR d 15 cll p s 18 Wiring diagram issus meme kem ek kk mee mice Be See ob mac d e Reb RUE RR ash ce XR e d 18 Dispenser troubleshooting sseeeeeeeeeeeeee err Ihn hh m nm nm nnn 20 Lever model troubleshooting guide lsisseeeeeeeee RR m 20 SensorSAFE model troubleshooting guide 0 00 c cect nnn 21 Disassembly and replacement instructions 000 e eee eee hh hn 22 Ice transport tube replacement Top mount units llle ne 23 Ice transport tube replacement Freestanding and RIDE models 2000 eee eee eee 23 Thermostat replacement llllilelueseeeleelle een rr n 25 Replacement parts 2 2cec ele
9. The dispense wheelmotor is energized through the power and ice dispense switches The water solenoid valve is energized through the power and water dispense switches The ice machine is controlled through an unpowered contact closure bin thermostat circuit When ice builds up around the bin thermostat the contacts open cutting the bin signal to the ice machine SensorSAFE models SensorSAFE models provide touchless ice and water dispensing When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models an infrared signal reflects off the container and is detected by the sensor The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water LEDs on the board indicate when the board is receiving a signal from the sensors SensorSAFE Le CLEAN DISPENSERS SWITCH SPLASH PANEL CEA TO ICE SENSOR FB CR ICE MACHINE Q BOX BIN SIGNAL WATER SENSOR CONTACT CLOSURE FB CR ICE MACHINE POWER WATER SOLENOID SensorSAFE ALIHM Z8 SensorSAFE MOVIE 6E 92 PURPLE Iw piseense MOTOR 91 WHITE 39 BLACK 37 ORANGE 2 1 77 PURPLE gms N WRU Coco 5 lHAEt NU BI ur O O0 W LEVER DISPENSERS SPLASH PANEL 90 PURPLE 4x4 ICE STATION SWITCH POWER BOX Lever 85 ORANGE 5 J 83 PURPLE 3 82 BLUE 115 1 60 BLACK NEUTRAL WHITE GR
10. el rh Rr REA RR RR E ee eee REGE eee ee eae eee 26 Dispenser exterior 2 2 ehh mh rennen 26 Wheelmotor and drive system 1 0 em m mmn 27 Dispense chute and splash panel models with lever dispensing lisse esses 28 Dispense chute and splash panel models with SensorSAFE infrared dispensing 4 29 Electrical components 0 00 ehh rh 30 Hopper COMPONENTS uus mx Eee etd nca cR ae Rob ce rU ec le ence ipo ce acr ce ao Ee Ro E DE NOR a RR ed 31 lce ransport UDN TC 32 Chilled water components ssassn anaana 32 Dispenser plumbing connections sss rarsirereta reasda i kra RR 9 mm 33 Solenoid dispense assembly 0 0 ccc hh rn 34 Water treatment accessories for Symphony Plus ice and water dispensers 35 2 110CT CR FB Ice and Water Dispensers Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you take a moment to review the installation portion of this manual before beginning to install the unit Our installation instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any point please call our technical service group at 877 612 5086 or 610 252 7301 Note To expedite assistance all corresponden
11. foot Ice transport tube assembly 50 FB units 502328 Ice transport tube assembly 25 FB units 502329 Ice transport tube assembly top mount units 01003532 Chilled water components Reference Description sd Part Coil chilled water includes two 502599 01074111 32 110CT CR FB Ice and Water Dispensers Dispenser plumbing connections to TOP VIEW BOTTOM VIEW Description Valve water shut off 01035526 f Drain tube assembly 01074285 Fitting water inlet 01065275 Cup cleaning 01065226 Drain pan 502705 Fitting drain 00109728 Not shown Tee water inlet 1 4 502923 Not shown Grille drain pan 502706 110CT CR FB Ice and Water Dispensers 33 Solenoid dispense assembly Reference Description O O o Pat a Linkage solenoid ncludes 502054 gomme 802099 o Splash pan gate assembly O 02045 s Spiggseesemy O O O S0t824 ate assembly 115V includes reference numbers 1 through 8 above 502043 34 110CT CR FB Ice and Water Dispensers Water treatment accessories for Symphony Plus ice and water dispensers Reference Description Pat Standard capacity filter system Not shown Follett QC4 FL4S water filter system includes FL4S primary cartridge and 00130229 head coarse pre filter and head
12. not skip to Step 12 11 1 Remove four screws securing splash panel 11 2 Disconnect 3 4 19 mm drain line from bottom of chilled water canister 11 3 Loosen do not remove screw securing front bracket of chilled water canister to bottom of dispenser hopper 11 4 Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket 11 5 Remove chilled water coil from canister and clean with cloth wrung out in Solution A 11 6 Wipe inside of chilled water canister with cloth wrung out in Solution A 11 7 Rinse all above items with damp cloth wrung out in clear water 11 8 Sanitize all above items with damp cloth wrung out in Solution B Do not rinse 11 9 Reinstall chilled water coil into canister rubber alignment grommet on coil tubing must be located outside chilled water canister to hold coil securely against canister wall 11 10 Reinstall chilled water assembly on dispenser and tighten screw securing front bracket 11 11 Reconnect 3 4 19 mm drain line to chilled water canister 11 12 Reinstall splash panel and top front cover 12 If so equipped turn ice machine ON and begin to make ice ice machine should start immediately with power and bin signal supplied 13 After approximately 30 minutes test dispenser for proper dispensing 16 110CT CR FB Ice and Water Dispensers This page intentionally left blank 110CT CR FB Ice and Water Dispensers Service Wiring diagram Lever models
13. pressure gauge flushing valve assembled and installed on mounting bracket one per ice machine Not shown 00954297 Not shown 00130211 Not shown 00954305 High capacity filter system Not shown 0978957 Not shown 0978965 Not shown High capacity water filter cartridge primary carton of 6 0978973 Not shown 00130211 Not shown 00954305 Carbonless high capacity filter system Not shown Carbonless high capacity water filter system one per ice machine Horizon and MaestroPlus series ice machines Not shown Carbonless high capacity water filter cartridge primary single 01050426 Other filtration Water pressure Cleaning Sanitizing Not shown IMS II sanitizing concentrate 16 oz bottle 00979674 Case of 12 x 16 oz bottles 01038652 01050442 110CT CR FB Ice and Water Dispensers 35 SafeCLEAN SensorSAFE Maestro Plus Symphony Plus Quiet Night and Sani Sponge are trademarks of Follett Corporation Follett and RIDE are registered trademarks of Follett Corporation registered in US 801 Church Lane Easton PA 18040 USA Koszes r Toll free 877 612 5086 1 610 252 7301 01033729R00 Innovative solutions inspired by ice www follettice com Follett Corporation 9 14
14. E infrared dispensing works Follet s SensorSAFE infrared dispensing maximizes sanitation and minimizes the possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE infrared dispensing package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically resets after two minutes for normal operation SensorSAFE infrared dispensing also includes a time limit safety feature which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone Quiet Night Sleep cycle does not apply to CR units The board monitors ice dispensing through a line voltage input to P15 If the ice dispense has not been initiated for more than 5 seconds during the 20 minute time delay the SLEEP CYCLE LED comes on The machine will stay off for 12 hours unless 5 seconds of dispensing is seen After 12 hours the SLEEP CYCLE LED goes out and the ice making will resume if the bin thermostat is closed The sleep cycle can b
15. OUND GREEN LII T e vias gptcocQ vo viaz WATER STATION SWITCH WATER SOLENOID WHITE DISPENSE GATE SOLENOID WN 18 110CT CR FB Ice and Water Dispensers A safety shut off feature automatically shuts off dispensing after one minute of continuous activation Dispensing can be restarted by moving the container away and then returning it to the actuation zone Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a second time will return the dispenser to normal operating state If the clean switch is not depressed a second time the dispenser will automatically resume normal dispense operation CLN LED goes out after two minutes An LED on the control board will light to indicate that the dispensing has been suspended by activation of the clean switch SensorSAFE Lever 103 GREEN 100 BLACK 111 WHITE 106 BLACK 49 BLACK 48 WHITE 4 WN S SPLASH PANEL JLIHM YOL JIdYNd 911 JIdYNd OLL 108 BLACK 6 PURPLE Ll NU AUO N 00 o D a m C m ko SIGNAL SensorSAFE E Teen DISPENSERS CONTROL BOX ALIHM Z6 CT ICE MACHINE BIN SIGNAL POWER CONTACT CLOSURE CT ICE MACHINE 118 WHITE d 114 WHITE RELAY 1 aad vv 32V 18 96 49 BLACK ALIHM LLL swane 3
16. Remove ice machine compartment top and side panels 3 Remove ice machine hold down bracket from front of ice machine compartment 4 Lift ice machine onto dispenser top and slide ice machine completely into position compressor end first 5 Reinstall hold down bracket on front of ice machine with power cord and bin signal cords in notch Do not cut or pinch cords 6 Insert loose end of ice transport tube through bracket on ice machine base into hopper access hole Tighten transport tube clamp screw to secure ice transport tube 7 Connect plastic water supply line to water fill solenoid ey Q Tighten clamp T screw 1 00 2 54 cm 10 110CT CR FB Ice and Water Dispensers 8 Connect molded drain tube to evaporator drain pan purge solenoid and rear drain fitting RESERVOIR FILL SOLENOID WATER WATER SUPPLY RESERVOIR 3 8 FPT 45 90 F 7 32 C 10 70 PSI 69 483 KPA lt _ TO DRAIN CUP 9 Connect ice machine bin signal cable to two pin receptacle on the dispenser electrical box ICE MACHINE DISPENSER fF Note Do not apply power to ice machine bin signal connection Ice machine can only see contact closure 10 On dispensers equipped with water cooled ice machines connect condenser water supply and drain lines to condenser fittings on ice machine
17. Symphony Plus 110 Series Ice and Water Dispensers Operation and Service Manual Symphony 4 Symphony 110CT425A W 110CR425A W 110FB425A W Following installation please forward this manual to the appropriate operations person BOL 4 EITT 9 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 Innovative solutions inspired by ice www follettice com 01033729R00 Contents Welcome to Follett 0 6 2 06 ccc eee ee ur eee ee ee ee ax axe nuu x rax x ee xm eee ox 3 Before you begin i sess us we aera ede Peewee eee ORO or de er ede ea ae ew eed 3 Specifications e Nc m 4 Electrical i merken eae er utem m emeger eee 4 PAD OE oc oet ee arene d E ADESSET GER ag AED E DE AXI Mul ERT 4 xus 4 Ventilation Clearances urs gre ERR em EXER NR MEC ROGA 2 ARN FR bead wlohe RR SUR Fd Rn E RUSO E 5 Approximate shipping weight lleleeleele teeta 5 ttu MP 5 Before you begin ossis rea Ren eR yere her e me kom Rem EEE dutem Rcs uer ee 5 Installing freestanding dispensers siielesesleeee RR n 5 Installing countertop dispensers 2 2 2 RR RH RI 7 Installing
18. allation instructions for RIDE ice machines Failure to comply with these instructions will result in poor performance and void warranty 1 Install RIDE ice machine following instructions in ice machine manual 2 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispenser lenses 3 Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward Turn on power and bin signal rocker switches Replace front cover and secure with screws Test operation 4 Sanitize ice machine following instructions in ice machine manual Discard ice made during sanitizing process 5 Sanitize dispenser hopper following instructions on page 12 Installation is complete Fig 5 Ice transport tube and ice level control stat mounting for freestanding dispensers and countertop units with RIDE ice machine ice level control stat engaging pin ice tube ice hose mounting bracket 0 187 5 mm ice tube hol 110CT CR FB Ice and Water Dispensers Installing top mount ice machines Models 110CT425A W CAUTION Dispensers with top mount ice machines cannot be mounted on legs They must be bolted to counter Use gloves when lifting ice machine to protect hands from sheet metal edges See Ice Machine manual 1 Remove dispenser top front cover by removing two screws at bottom corners of cover lifting cover slightly and pulling forward 2
19. ce hopper lid access cover for CT models machine top turn ON dispenser power and install front cover After 10 minutes dispense all ice and discard Dispenser only Cleaning descaling procedure Note Check drains and drain cup to ensure they are open and flowing freely 1 2 3 4 5 Remove and discard all ice from storage hopper Ensure power is disconnected Working inside storage area remove center thumbscrew from dispense wheel tilt wheel up toward back to clear baffle and disengage wheel from motor shaft Remove dispense chutes Thoroughly wipe lid dispense wheel baffle and dispense chutes with cloth soaked in Solution A Wipe all bin surfaces including the area under dispense wheel with a damp cloth wrung out in Solution A Note To avoid possible damage to dispense motor assembly use only a damp cloth to clean the 6 7 storage bin Do not allow water to run through bottom of bin area Remove grille and wash with Solution A Rinse thoroughly with clean water Rinse all above items with damp cloth wrung out in clear water 110CT CR FB Ice and Water Dispensers 15 Sanitize dispenser 8 Wipe all above items with damp cloth wrung out in Solution B to sanitize Do not rinse 9 Reinstall all parts and replace any panels removed prior to cleaning 10 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains 11 If the dispenser is equipped with a Chilled Water Accessory continue to Step 11 1 if
20. ce or communication MUST include the model number serial number and complete and detailed explanation of the problem Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of the different model numbers 110CT425A L i L Lever dispensing S SensorSAFE infrared dispensing Condenser type A air cooled W water cooled Ice machine capacity and refrigerant 425 425 Ibs 193 kg day R404a refrigerant Ice machine location R RIDE ice machine T integral ice machine in top of cabinet B ice machine in base of freestanding units Dispenser configuration C countertop F freestanding Approximate storage capacity in lbs CAUTION Do not tilt any unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends a Follett water filter system be installed in the ice mach
21. cket lever and water solenoid 01039635 00991232 502246 502243 501841 00958793 01039742 00982421 Tubing water station thermoplastic 1 4 OD sold by the foot 502079 01049055 1 Disclaimer Antimicrobial protection is limited to the treated components and does not treat water or ice Agion is a registered trademark of Sciessent LLC 28 110CT CR FB Ice and Water Dispensers Dispense chute and splash panel models with SensorSAFE infrared dispensing Description Pans Mie sl Cover dispense chute Chute ice with Agion antimicrobial product protection Chute water with Agion Lens sensor Splash panel includes 2 of 502690 01049162 Splash panel SensorSAFE ice only includes 2 of 502690 01049170 Solenoid assembly water 120V 60Hz includes solenoid valve tube bracket inlet 01049121 and outlet fittings 120V 60Hz Bracket lever and water solenoid 8 Tee water station O 502356 o Ping inlet 1 4 tube x 18 MNPT straight 00991232 10 Fitting outlet 1 8 MPT x 3 8 comp e 1 Disclaimer Antimicrobial protection is limited to the treated components and does not treat water or ice Agion is a registered trademark of Sciessent LLC 110CT CR FB Ice and Water Dispensers 29 Electrical components
22. cut out Fig 2 for bottom exiting utilities on units with and without drain pans For installations where utilities will exit through back of dispenser refer to back view drawings SensorSAFE dispensers are shipped with a plastic protective film on sensor lenses For proper operation plastic film must be removed after installation Installing freestanding dispensers 1 2 3 4 Position dispenser in desired location and adjust legs to level in both directions Connect water supply to 3 8 FPT fitting on back of dispenser Fig 1 Connect separate drain lines to 3 4 MPT dispenser drain fitting and 3 4 MPT ice machine drain fitting on back of dispenser Run drain lines to wall or floor drain If ice machine drain fitting is below an intended wall drain a condensate pump must be used If ice machine is a water cooled unit connect water cooled condenser supply line to 3 8 FPT condenser inlet fitting on back of dispenser Note Do not run condenser supply water through ice machine water filter system Connect condenser drain line to 3 8 FPT condenser outlet fitting on back of dispenser Important Do not connect condenser drain line to any other drain lines Plug dispenser into 15A rated NEMA 5 15 circuit Remove front cover of base section by removing two screws at bottom corners of cover Allow cover to drop approximately 3 8 5 mm and pull forward Turn on water supply and check for leaks 110CT CR FB Ice and Wat
23. d to 62 2 cm eae 0 50 counter Use gloves when lifting ice machine to 4X poem protect hands from sheet metal edges Q 375 2 00 1 63 _ 10 mm 4 1 cm hole Nie ee ee Ji 1 Position dispenser in desired location 7 534 2125 13 6 cm 54 0 cm mark dispenser outline on counter and remove dispenser Te al 2 Regardless of whether utilities will exit 1731 through back or bottom of dispenser drill m 44 0 cm four 4 3 8 holes in counter to anchor mind dispenser to counter Fig 2 rere Follett countertop dispensers can have any or all utilities run directly through counter or out rear of 7 00 dispenser For dispensers with any utilities exiting VERO am through counter make counter cut out Fig 2 3 For utilities exiting through bottom Fig 3 Bottom exiting utilities countertop units UNDERSIDE VIEW OF DISPENSER le only a Make cut out as shown in Fig 2 Tg O aP b Move drain fitting from back of dispenser e m m and mount where shown in Fig 3 ll c Cut drain tube to length and attach to i barbed connection 7 ER d Move inlet water fitting from back of dispenser and mount where shown in d drain tube drain O i K fitting Lr
24. e LOW WATER light to turn on 4 Remove lid from cleaning cup and fill about 1 quart until cleaning solution completely fills the reservoir Place lid back on cup Save remainder of cleaning solution 5 CLEANER FULL light will turn on and machine will start cleaning cycle then rinse three times this process takes approximately 15 minutes 6 While ice machine is cleaning descaling clean dispenser as follows Turn OFF dispenser power Remove hopper lid Note for CT models remove hopper access cover Remove knurled nuts from front of storage hopper Remove stud assembly baffle wheel and any remaining ice Remove dispense chutes from splash panel Submerse drain grill in cleaning solution and allow to soak to remove any scale buildup ao 7 0000 9 Wipe stud assembly baffle wheel inside of storage area dispense chutes drain grill and drain pan with damp cloth wrung out in cleaning solution Thoroughly rinse all parts with damp cloth wrung out with clean water Note To avoid possible damage to motor assembly only use a damp cloth to clean storage hopper Do not allow water to run through motor shaft hole in bottom of hopper 7 When machine is finished cleaning the MAINTENANCE light will turn off 14 110CT CR FB Ice and Water Dispensers Sanitizing Procedure 8 9 10 11 12 13 14 15 16 17 18 19 Press CLEAN switch The MAINTENANCE light and LOW WATER light will turn on F
25. e deated using the DIP switches on the ice machine control board Cleaning descaling and sanitizing Follett ice machines and dispensers and their associated cleaning and sanitizing procedures are designed for use with potable water sources The presence or suspected presence of infectious agents may call for additional measures including the replacement of components and more comprehensive disinfection measures Follett recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent subject matter experts to assure complete remediation Periodic cleaning descaling and sanitizing of Follett s ice and water dispenser and ice machine system is required to ensure peak performance and delivery of clean sanitary ice The recommended cleaning procedures that follow should be performed at least as frequently as recommended and more often if environmental conditions dictate Cleaning of the condenser can usually be performed by facility personnel Cleaning descaling and sanitizing of the ice machine system should be performed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is performed according to the schedule below Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty 12 110CT CR FB Ice and Water Dispense
26. enser front cover 2 Slide plastic dispense chute up and out to remove baffle dispenser 7 Dispense wheel and drive bar removal front 3 2mm 1 8 1 Remove all ice from storage area of Spacer dispenser 2 Remove center thumbnut from dispense wheel 3 Remove thumbnuts holding baffle inside side view wheel section bin and remove baffle 4 Tilt rear of wheel up and lift off motor drive shaft 5 After reinstalling wheel secure baffle loosely with thumbnuts but do not tighten 6 Place a 1 8 3 2 mm spacer against wheel and allow baffle to drop until it touches spacer 7 Tighten thumbnuts and remove spacer Drive bar removal 1 Remove dispense wheel from dispenser see above 2 Pull drive bar out of its channel in bottom of wheel Wheelmotor removal 1 Shut water off Remove front cover 2 Remove dispense wheel and dispense chute covers see above 3 Remove splash panel Water line to solenoid valve can be disconnected from water inlet valve by pulling on ring at end of inlet fitting 4 Disconnect wiring to panel and set panel aside 5 Disconnect wires on motor 6 Remove four bolts 7 16 socket holding motor assembly to bottom of dispenser 7 Remove motor assembly 22 110CT CR FB Ice and Water Dispensers Ice transport tube replacement Top mount units Use only tubing supplied by Follett Corporation Models 110CT425A W in N ey T
27. er Dispensers Fig 1 Rear connections freestanding models i TT power cord 12 25 31 2 cm 4 75 11 9 cm 4 5 11 4 cm 3 75 9 3 cm 2 75 6 8 cm access panel 4 P ain Nd NEMA 5 15 3 8 FPT water inlet i 3 8 FPT condenser outlet location water cooled only 3 8 FPT condenser outlet location 33 75 85 8 cm water cooled only 31 5 80 cm 14 35 7 cm 3 4 MPT ice machine drain location _ _L 12 38 31 4 cm 9 62 24 4 cm 10 Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward 11 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labels 12 Turn on dispenser power and bin signal rocker switches Check dispenser and ice machine operation 13 Sanitize ice machine according to instructions in ice machine manual Discard ice made during sanitizing process 14 Turn off ice machine bin signal switch 15 Remove dispenser hopper lid sanitize dispenser according to instructions beginning on page 12 16 Turn ice machine bin signal switch on and replace front covers securing with screws 110CT CR FB Ice and Water Dispensers Fig 2 Installing countertop dispensers CAUTION 24 5 Dispensers with top mount ice machines cannot be mounted on legs They must be bolte
28. ighten clamp S screw 1 00 2 54 cm V Ice transport tube replacement Freestanding and RIDE models Models 110FB425A W 110CR425A W Correct installation of ice transport tube is critical to RIDE ice machine performance Replacement ice transport tubes for RIDE ice machines must be insulated and run continuously from ice machine to dispenser with no dips or bends with a radius of less than 6 15 3 cm Remove top and rear access panel from dispenser lower front panel in freestanding unit Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull down through dispenser chase 3 Disconnect opposite end of tube from ice machine 4 Run end of new ice transport tube with 3 16 5 mm hole through ice transport tube knockout in back of dispenser or through counter into bottom of dispenser being careful to avoid any bends with less than 6 15 3 cm radius 5 Insert tube in internal chase in rear inside corner of dispenser left side as you face dispenser and push up into storage area 6 Push the 3 16 5 mm hole near end of tube into pin on ice tube bracket Fig 8 Fig 7 M2 3 16 5 mm dia hole ice level control stat engaging pin Section A A ice tube A 1 00 2 54 cm Y ACT oon YA ice hose mounting bracket 3 16 5 mm ice tube hole 110CT CR FB Ice and Water Dispensers Steps 7 8 for units with RIDE ice mach
29. ill cleaning cup until sanitizing solution completely fills the reservoir Place lid back on cup Save remainder of sanitizing solution CLEANER FULL light will turn on and machine will start sanitizing cycle then rinse three times this process takes approximately 15 minutes While ice machine is sanitizing sanitize dispenser as follows a Wipe inside of hopper lid stud assembly baffle wheel inside of storage area dispense chutes drain grill and drain pan with damp cloth wrung out in sanitizing solution Note To avoid possible damage to motor assembly only use a damp cloth to clean storage hopper Do not allow water to run through motor shaft hole in bottom of hopper b Reinstall dispense chutes wheel baffle stud assembly and knurled nuts See manual for correct baffle position When machine is finished rinsing the MAINTENANCE light will turn off Loosen phillips head screw on nozzle connected to evaporator Remove nozzle from evaporator side only leave other side of nozzle connected to transport tube Place one Sani Sponge in remaining sanitizing solution Insert the sponge soaked in sanitizing solution into nozzle then insert a dry sponge into the nozzle Replace nozzle onto evaporator and tighten screw Ensure drain is connected to reservoir and vent tubes are connected to evaporator drain pan Turn ON bin signal switch Wait for ice to push sponges through transport tube Collect sponges from ice storage bin Repla
30. ine inlet water line standard capacity 00130229 high capacity 00978957 carbonless high capacity 01050442 Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual Ice is slippery Be sure counters and floors around dispenser are clean dry and free of ice Do not block right side air intake or top air exhaust 110CT CR FB Ice and Water Dispensers 3 Specifications Electrical Models with RIDE ice machines 110CR425A W Ice machine and dispenser require their own separate dedicated circuit Dispenser with Dispenser without ice machine ice machine Basic electrical 115 V 60 Hz 1 phase 110A Freestanding models 110FB425A W 110CT425A W require a dedicated circuit COo Tear system Max circuit Basic electrical 115 V 60 Hz 1 phase 11 0A 20A Dispensers and RIDE ice machines are supplied with 7 foot power cord with NEMA 5 15 hospital grade plug Connect to a dedicated 15A circuit CAUTION All field wiring must be installed in accordance with NEC and local electrical codes Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works Wode Electrical connection Circuits required 110FB425A W cord amp plug provided 115 60 1 15A max fuse size 110CT425A W cord amp plug provided 115 60 1 15A max fuse size 110CR425A W cord amp plug provided 115 60 1 Dispenser 15A max fuse size
31. ines only 7 Install supplied insulation to run of transport tube required for your site leaving approximately 2 5 1 cm of tube exposed at free end Check that insulated tube runs continuously from ice machine to dispenser with no dips Heat end of transport tube in cup of 160 F 71 C hot water to soften and spread with pliers before making connection to ease assembly and prevent coupler edge from cutting inner wall of tube Fig 8 All units 10 Slip supplied hose clamp onto tube and push tube onto exit port of evaporator Do not twist hose when securing to evaporator Note Only use tubing supplied by Follett Corporation Fig 8 Hot Water 160 F 71 C 11 Fasten tube on port with hose clamp ensure that clamp is positioned on evaporator side of nozzle flange 12 Tighten clamp 24 110CT CR FB Ice and Water Dispensers Thermostat replacement 3 76 mm 2 51 mm core capillary tube bracket Thermostat hand bend cap tube end as shown ice mounting hose bracket ice level control stat bin thermostat control box assembly control box assembly 110CT CR FB Ice and Water Dispensers 25 Replacement parts Dispenser exterior e Gur
32. lty 2 Remove and clean valve Dispense wheel rotates continuously Dispense switch contacts are burned out Replace dispense switch Ice machine runs continuously Faulty or incorrectly positioned bin stat Check for proper positioning If stat does not open when ice is placed on capillary tube replace stat Ice dispenses by itself 1 Baffle not adjusted properly 2 Faulty dispense switch 1 See Adjustment Instructions 2 Replace dispense switch Not making ice 1 Dispenser is in sleep mode 1 Verify sleep mode LED is illuminated on control board 2 Dispense 5 seconds worth of ice to reset 20 110CT CR FB Ice and Water Dispensers SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE Problem Action PWR CLN WTR Corrective Action Does not Check OFF OFF OFF Check circuit breakers and power switch dispense ice LEDs on the Restore power or replace defective switch and or water Md cado ON ON OFF Press clean switch on lower left side of electrical control board enclosure to return board to normal operation Place cup ON OFF OFF Troubleshoot appropriate lens sensor under drop and replace if required see lens sensor zone in front troubleshooting of lens ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if required If board tests okay troubleshoot appr
33. opriate dispenser component Dispenses ice Check LEDs ON OFF ON Troubleshoot appropriate lens sensor and or water on control and replace if required see lens sensor continuously board troubleshooting ON OFF OFF If there is power on any output terminal 9 WTR or WM on control board replace board Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Terminals LI incoming power hot L2 neutral terminals WTR power terminal for water solenoid WM power terminal for wheelmotor CLN terminals for clean cycle switch Note SOL terminal not used in 12 series dispensers Lens sensor troubleshooting 1 Turn dispenser power switch off and remove splash panel Disconnect wires from WTR and WM terminals on board Gently remove sensor mounting block from splash panel Inspect lens and sensor clean if necessary Restore dispenser power and test sensor by passing hand in front of sensor If LED on board turns on sensor is operational Re assemble dispenser o couNOORON If LED does not come on switch sensor leads on board and retest If opposite LED comes on replace defective board If opposite LED does not come on replace defective sensor 110CT CR FB Ice and Water Dispensers 21 Disassembly and replacement instructions Dispense chute removal Fig 6 1 Remove disp
34. rews from right side of junction box 8 Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear dispenser panel Resecure junction box to dispenser using Phillips head screws 9 Place power cord inside dispenser and replace access panel Fig 4 to rear of dispenser Note For dispensers to be installed with utilities connected through rear of dispenser it may be easier to make preliminary connections before dispenser is set in place 10 Apply a thick bead approximately 1 4 6 mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 6 mm inside marked outline of dispenser 11 Carefully position dispenser on counter 12 Remove four screws securing splash panel to front of dispenser and gently lay splash panel on counter Water line to solenoid valve can be disconnected from water inlet valve by pushing on ring at end of inlet fitting while pulling on tubing 13 Secure dispenser to counter with four 3 8 bolts supplied by others 14 Smooth excess sealant around outside of dispenser 15 Proceed with either RIDE or top mounted ice machine connection instructions as appropriate Dow Corning is a registered trademark of Dow Corning Corporation in the United States and other countries 8 110CT CR FB Ice and Water Dispensers Installing RIDE ice machines CAUTION See Ice Machine Installation Manual form 01062587 for critical inst
35. rs Recommended cleaning descaling and sanitizing intervals Symphony Plus Drain Line Drain Pan Drip Pan Exterior Condenser monthly air cooled only Dispenser and Components ice Machine Transport Tube ice Storage Arsali ce machine and dispenser must be sanitized prior to start up Weekly Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Dispenser drain pan and drain line 1 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains Splash panel front SensorSAFE infrared dispensing 1 Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover 2 Clean lens and splash panel front using a soft cloth and mild non abrasive non chlorine based cleaner 3 Reactivate dispensing by pressing and releasing clean switch again Monthly Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Condenser air cooled ice machine only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal performance 110CT CR FB Ice and Water Dispensers 13 Semi Annually more often if conditions dictate A cleaning descaling and sanitizing procedure should always include both the ice machine and dispenser Icemaking system can be cleaned descaled in place
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