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XPS 210 Service Manual

1. Filler brackets also keep dust and dirt out of your computer 5 Before you close the card retention door ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 6 Close the card retention door by snapping it into place to secure the cards 7 Replace the computer cover see Replacing the Computer Cover 8 Connect the computer and devices to electrical outlets and then turn them on 9 Uninstall the driver for that card Hard Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it NOTICE If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure Removing a Hard Drive 1 Follow the procedures in Before You Begin 2 Press in on the blue tabs on each side of the drive then slide the drive up and out of the computer NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to the cables and cable connectors 3 Lift the drive out
2. Password features are disabled CLRCMOS r The real time clock has not been reset The real time clock is being reset jumpered temporarily jumpered 2 unjumpered Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 2122 23 24 u o S BPE Sa 2 Pin Number Signal Name 18 AWG Wire ssvoc frea svo Rea E T T T T T T T a ssvoc fra 2 ssvoc ra a ssvoc rea 7 Uses 22 AWG wire instead of 18 AWG OFOINTOTUPRPWINTe DC Power Connector P2 Pin Number Signal Name 18 AWG Wire DC Power Connector P3 Pin Number Signal Name 18 AWG Wire svo frea DC Power Connector P5 X 3 Sores Pin Number Signal Name 18 AWG Wire Back to Contents Page Back to Contents Page Troubleshooting Dell XPS 210 Service Manual Dell Diagnostics System Lights Diagnostic Lights Beep Codes Dell Diagnostics A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE The Dell Diagnostics only operate on Dell computers Starting the Dell Diagnostics 1 Tu
3. computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components 1 Follow the procedures in Before You Begin 2 Remove any components that restrict access to the system board 3 Remove the heat sink assembly and processor 4 Disconnect all cables from the system board 5 Before you remove the existing system board visually compare the replacement system board to the existing board to ensure that you have the correct part 6 Remove the six screws that secure the system board to the bottom of the computer 7 Slide the system board assembly toward the front of the computer and then carefully lift the system board up and out of the computer screws 6 8 Place the system board assembly that you just removed next to the replacement system board to ensure that it is identical K NOTE Some components and connectors on the replacement system board may be in different locations from corresponding connectors on the existing system board Replacing the System Board 1 Gently align the system board into the chassis and slide it toward the back of the computer 2 Replace the six screws to secure the system board to the computer K NOTE Some components and connectors on the replacement system board may be in different locations from corresponding connectors on the existing system board 3 Transfer components from the existing system board to the
4. on state 4 modem Use the modem connector to connect your computer to the Internet connector rear surround Use the black surround sound connector to attach multichannel capable sound speakers connector line in Use the blue line in connector to attach a record playback device such connector as a cassette player CD player or VCR On computers with a sound card use the connector on the card line out Use the green line out connector to attach headphones and most connector speakers with integrated amplifiers On computers with a sound card use the connector on the card microphone Use the pink connector to attach a personal computer microphone for voice or musical input into a sound or telephony program On computers with a sound card use the microphone connector on the card side surround Use the grey surround sound connector to attach multichannel capable sound speakers connector center LFE The LFE Low Frequency Effects Audio channel found in digital surround connector sound audio schemes carries only low frequency information of 80 Hz and below The LFE channel drives a subwoofer to provide extremely low bass extension Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup 11 S PDIF This connector is used to transmit digital audio without going through connector an analog audio conversion process 12 VGA connector If your monitor has a VGA connector plug i
5. see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 11 Connect your computer and devices to electrical outlets and then turn them on NOTE n system setup see System Setup both system and administrator password options appear as Not Set The password feature is enabled but a password is not assigned 12 Assign a new system and or administrator password as needed Clearing CMOS Settings A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE This procedure does not clear or reset system and setup passwords 1 Follow the procedures in Before You Begin 2 Locate the 2 pin password CLRPSWD and CMOS CLRCMOS jumpers on the system board see System Board Components 3 Remove the password jumper plug then place the plug on the CLRCMOS jumper pins and wait approximately 5 seconds NOTI CE The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature 4 Remove the jumper plug from the CLRCMOS jumper pins and place it back on the password jumper pins 5 Replace the computer cover see Replacing the Computer Cover NOTI CE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 6 Connect your computer and devices to electr
6. with dual core 2 x 1 MB for Pentium D 8XX processors with dual core 256K for Celeron D 3XX processors 2 MB for Intel Core E6400 processors and earlier 4 MB for Intel Core E6600 processors and later 533 667 and 800 MHz DDR2 256 MB 512 MB 1 GB or 2 GB NOTE See Addressing Memory With 4 GB Configurations to verify the amount of memory available to the operating system FOOOOh Computer Information Chipset DMA channels Interrupt levels BIOS chip NVRAM NIC System clock Intel G965 Express eight 4 Mb Integrated network interface capable of 10 100 Mbps communication 533 800 or 1066 MHz data rate depending on your processor Expansion Bus Bus type Bus speed integrated Intel Graphics Media Accelerator X3000 or PCI Express x16 graphics expansion slot Internal 7 1 channel Intel High Definition Audio Sigmatel STAC9227 PCI Express x1 and x16 PCI Express PCI Express connector connector size connector data width maximum PCI Express connector connector size connector data width maximum Drives Externally accessible Available devices Internally accessible Connectors External connectors IEEE 1394 Network adapter Modem Temperature Sensor System board connectors Serial ATA Fan PCI Express x1 PCI Express x16 USB MDC Floppy connector Front panel Power Processor power IEEE 1394 X1 slot bidirectional speed 500 MB
7. 3 V CR2032 lithium coin cell 31 8 cm 12 5 inches 9 4 cm 3 7 inches 36 8 cm 14 5 inches 6 89 kg 15 2 Ib Environmental Temperature Operating Storage Relative humidity Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Back to Contents Page 10 to 35 C 50 to 95 F 40 to 65 C 40 to 149 F 20 to 80 noncondensing 0 25 G at 3 to 200 Hz at 0 5 octave min 0 5 G at 3 to 200 Hz at 1 octave min bottom half sine pulse with a change in velocity of 50 8 cm sec 20 in sec 27 G faired square wave with a velocity change of 508 cm sec 200 in sec 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Back to Contents Page System Setup Dell XPS 210 Service Manual Overview Entering System Setup System Setup Options Boot Sequence Clearing Forgotten Passwords Clearing CMOS Settings Flashing the BIOS Overview Use system setup as follows To change the system configuration information after you add change or remove any hardware in your computer To set or change a user selectable option such as the user password To read the current amount of memory or set the type of hard drive installed Before you use system setup it is recommended that you write down the system setup screen information for future reference NOTI CE Unless you are an expert computer user do not change the settings for th
8. As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTI CE To avoid damaging the computer perform the following steps before you begin working inside the computer Follow the steps in Turning Off Your Computer NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network port or device 2 Disconnect any telephone or network cables from the computer 3 Disconnect your computer and all attached devices from their electrical outlets and then press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 4 Remove the computer cover see Removing the Computer Cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components Back to Contents Page Back to Contents Page Replacing the Computer Cover Dell XPS 210 Service Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 Ensure that all cables are conn
9. To avoid damage to the memory module press the module straight down into the connector while you apply equal force to each end of the module 4 Insert the module into the connector until the module snaps into position If you insert the module correctly the securing clips snap into the cutouts at each end of the module 5 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 6 Connect your computer and devices to electrical outlets and then turn them on 7 When a message appears stating that memory size has changed press lt F1 gt to continue 8 Log on to your computer 9 Right click the My Computer icon then click Properties 10 Click the General tab 11 To verify that the memory is installed correctly check the amount of memory RAM listed Removing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector 3 Grasp the module and
10. board and then set the screws aside c Pull straight up on the attached pull tab to lift the modem out of its connector on the system board d Remove the modem cable from the modem 1 pull tab RJ 11 internal connector 5 modem T shaped connector attached to the RJ 111 NT modem cable 4 Install the new modem a Connect the T shaped connector of the modem cable to the modem b Align the modem with the screw holes and press the modem into its connector on the system board see System Board Components NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors for proper orientation then try again c Replace and tighten the two screws to secure the modem to the system board d Replace the other end of the modem cable to the RJ11 internal connector 5 Connect the power cable to the power connector POWER on the system board see System Board Components 6 Replace the hard drive see Installing a Hard Drive 7 Replace the computer cover see Replacing the Computer Cover Power Supply Removing the Power Supply A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 Follow the procedures in Before You Begin A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your c
11. chassis until you hear a click and the case locks in position 4 Replace the cable connected to the card Battery A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis A coin cell battery maintains computer configuration date and time information The battery can last several years If you have to repeatedly reset time and date information after turning on the computer replace the battery A CAUTION A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer instructions Replacing the Battery 1 Enter the system setup program see Entering System Setup and record the values for all the screens so that you can restore the correct settings after installing the new battery 2 Follow the procedures in Before You Begin 3 Remove the hard drive see Removing a Hard Drive 4 Locate the battery socket see System Board Components NOTICE If you pry the battery out of its socket with a blunt object be careful not to touch the system board with the object Ensure that
12. floppy drive interface cable from the system board see System Board Components K NOTE The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive cable release tab interface cable edge connector interface cable I nstalling a Floppy Drive K NOTE If the replacement or new floppy drive does not have the shoulder screws use the screws in the drive panel insert 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive if installed see Removing a CD DVD Drive 3 Gently slide the floppy drive into place until you hear a click or feel the drive securely installed 4 Attach the interface cable to the system board see System Board Components cable release tab interface cable edge connector interface cable 5 Check all cable connections and fold cables out of the way to avoid blocking the fan and cooling vents 6 Replace the CD DVD drive see Installing a CD DVD Drive 7 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable in to the network port or device and then plug it in to the computer 8 Connect your computer and devices to electrical outlets and then turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 9 Enter System Setup see Entering System Setup and then select the appropriate Dr
13. harm internal components 2 Remove the hard drive see Removing a Hard Drive NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell reuse the original heat sink when you install your new processor 3 Remove the heat sink assembly see Removing the Heat Sink Assembly 4 Place your finger upon the hook end of the release lever then push down and out to release it from the tab that secures it processor cover processor processor socket 4_ release lever Ao i a 5 Open the processor cover and then carefully remove the processor from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor Installing the Processor NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 1 Unpack the new processor being careful not to touch the underside of the processor NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer Ensure that the notches on the processor are
14. heat sink assembly upright or touch the thermal interface to avoid damage to the thermal interface material on the underside 4 Pivot the assembly towards the back of the computer and lift to remove Installing the Heat Sink Assembly 1 Place the heat sink assembly back onto the heat sink assembly bracket 2 Rotate the heat sink assembly down towards the computer base and tighten the two captive screws NOTICE Ensure that the heat sink is correctly seated and secure 3 Replace the CD DVD drive see Installing a CD DVD Drive 4 Replace the computer cover see Replacing the Computer Cover Fan Assembly A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Removing the Fan Assembly 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive if installed see Removing a CD DVD Drive CAUTION The heat sink assembly can get very hot during normal operation Be sure that the assembly has had sufficient time to cool before you touch it 3 Remove the heat sink assembly see Removing the Heat Sink Assembly 4 Disconnect the fan power cable from the CPUFAN connector on the system board see System Board Components fan assembly fan cable connector 4 fan tabs 2 L i E 5 Press the fan release lever then slide the fan towards the back of the computer to release the two fan tabs from the keyhole slots in the chassis
15. in this section follow the safety instructions located in the Product Information Guide To help you troubleshoot a problem your computer has four lights labeled 1 2 3 and 4 on the front panel see Front View When the computer starts normally the lights flash before turning off If the computer malfunctions the sequence of the lights identify the problem K NOTE After the computer completes POST all four lights turn off before booting to the operating system Light Pattern Problem Description Suggested Resolution ODOOQO The computer is in a normal off Plug the computer into a working electrical outlet see Power Problems in your Owner s condition or a possible pre BIOS Manual failure has occurred Ifthe problem persists contact Dell see Contacting Dell in your Owner s Manual 00 0 A possible processor failure has Contact Dell see Contacting Dell in your Owner s Manual occurred Memory modules are detected If two or more memory modules are installed remove the modules see Removing Memory then 000909 but a memory failure has reinstall one module see Installing Memory and restart the computer If the computer starts occurred normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install properly working memory of the same type into your computer see Installing Memory If the problem persists
16. of the computer and disconnect the power and hard drive cables from the drive N 5 sd D hard drive cable or serial ATA data cable I nstalling a Hard Drive 1 Follow the procedures in Before You Begin 2 Remove the old hard drive as needed see Removing a Hard Drive 3 Unpack the hard drive and prepare it for installation 4 Check the documentation for the drive to verify that it is configured for your computer NOTE If your replacement hard drive does not have the plastic guide bracket attached remove the bracket from the old drive by unsnapping it from the drive Snap the bracket onto the new drive tabs 2 3 drive screw holes 1 2 a Jorivebracket f p 5 Connect the power cable and hard drive or SATA cable to the drive hard drive plastic latch hard drive cable or serial ATA data cable A openbay po 6 Check all connectors to be certain that they are properly cabled and firmly seated 7 Gently slide the drive into the open bay until the hard drive plastic latch attaches to the hard drive holder on the chassis 2 hard drive 3 hard drive holder on the chassis tabs 2 4 hard arive plasticlatch EP 8 Align the drive screw holes with the screws projecting upwards on the heat sink holder 9 Firmly press on the blue tab on each side of the drive until you hear a click 10 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable firs
17. pairs of matched memory size speed and technology If the DDR2 memory modules are not installed in matched pairs the computer will continue to operate but with a slight reduction in performance See the label on the module to determine the module capacity Kd NOTE Always install DDR2 memory modules in the order indicated on the system board The recommended memory configurations are A pair of matched memory modules installed in DIMM connectors 1 and 2 white securing clips or A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 black securing clips o NOTI CE Do not install ECC memory modules If you install mixed pairs of DDR2 800 MHz PC2 6400 and DDR2 533 MHz PC2 4300 memory the modules function at the speed of the slowest module installed Be sure to install a single memory module in DIMM connector 1 the connector closest to the processor before you install modules in the other connectors 1 matched pair of memory modules in DIMM connectors 1 and 2 white securing clips A matched pair of memory modules in DIMM connectors 3 and 4 black securing clips eo NOTI CE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module O
18. power button front panel door ee es ee System Board Components ELIT snas 7037273127777 a 7047377872722 7272782 NN ddhhdddhlddthidAhR wee waa sels 22 21 20 19 18 17 16 15 14 processor fan connector CPUFAN modem connector RJ 11 processor connector CPU 17 RJ11 internal connector RJ 111NT processor power connector 18 video connector VGA POWER12V memory module connectors 2 4 9 Media Card Reader connector USBINT 20 USB connectors USB_BACK network connector NIC and USB connectors 2 NIC_USB1 22 back panel IEEE 1394 connector BACK1394 23 1EEE 1394 connector INT1394 memory module connectors 1 3 battery socket BATTERY internal speaker SPKR hard drive fan connector HDDFAN hard drive connector SATAO 24 PCI Express x1 connector SLOT2 10 CD DVD connector SATA1 25 PCI Express x16 connector SLOT1 11 front panel connector FRONT PANEL 26 standby LED STBYLED modem 27 password jumper CLRPSWD 28 13 power connector POWER RTC reset jumper CLRCMOS e E eee 28 mem ir power connor POWER e 14 line in line out microphone and 29 temperature connector THRM center LFE connectors AUDIOBACK1 15 S PDIF audio connector SPDIF a floppy drive connector ee Jumper Settings Jumper locations are shown below E EI a a a E E Password features are enabled default setting
19. pull up If the module is difficult to remove ease the module back and forth to remove it from the connector Cards A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Your Dell computer provides the following slots for PCI Express cards One PCI Express x16 card slot One PCI Express x1 card slot K NOTE The slots for the PCI Express x16 and PCI Express x1 cards are half height slots 1 PCI Express x16 card 2 PCI Express x1 card 3 PCI Express x1 card slot a fPci Express x16 cara sot Jo d If you are installing or replacing a PCI Express card follow the procedures in the next section If you are removing but not replacing a card see Removing a PCI Express Card If you are replacing a card remove the current driver for the card from the operating system I nstalling a PCI Express Card 1 Follow the procedures in Before You Begin 2 Gently push the release tab on the card retention door from the inside to pivot the door open Because the door is attached it will remain in the open position retention arm tab PCI Express card edge connector zi card connector a secu
20. replacement system board a Remove the memory modules and install them on the replacement system board see Memory A CAUTION The heat sink assembly and processor package can get hot To avoid burns ensure that the assembly and package have had sufficient time to cool before you touch them b Remove the heat sink assembly see Removing the Heat Sink Assembly and processor package see Removing the Processor from the existing system board and transfer them to the replacement system board c Remove the modem from the existing system board and transfer it to the replacement system board see Modem 4 Replace any components and cables that you removed from the original system board 5 Reconnect all cables to their connectors at the back of the computer 6 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 7 Connect your computer and devices to electrical outlets and then turn them on K NOTE If the new system board requires the BIOS to be updated refer to Flashing the BIOS 8 Set the jumpers on the replacement system board so that they are identical to the ones on the existing system board see Jumper Settings Front I O Panel A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard again
21. sec x16 slot bidirectional speed 8 GB sec one PCI Express lane 164 pins 16 PCI Express lanes one slimline 3 5 inch media bay one slimline 5 25 inch drive bay Serial ATA drive USB memory devices floppy drive CD drive DVD drive DVD RW drive DVD CD RW combo drive DVD RW drive and Media Card Reader one bay for 1 inch high hard drive one 6 pin powered back panel connector one 6 pin powered front panel connector 15 hole D SUB connector 10 pin header for optional Media Card Reader 3 5 inch bay device and two front panel and six back panel USB 2 0 compliant connectors NOTE The 10 pin header connector used for the optional Media Card Reader is populated with only nine pins for keying purposes six back panel connectors for line in line out headphone rear surround sound microphone side surround sound and center Low Frequency Effects LFE channel back panel S PDIF connector front panel miniature headphone connector for line out front panel microphone connector RJ45 connector RJ11 MDC 1 5 connector and internally accessible 3 pin header that connects the modem to RJ 11 one 2 pin connector two 7 pin connectors two 5 pin connectors one for the CPU fan and one for the optional hard drive fan connector 36 pin connector 164 pin connector 10 pin header for optional Media Card Reader 3 5 inch bay device one 12 pin connector one 26 pin connector one 40 pin header one 2 x 12 conne
22. the menu E NOTE Write down your current boot sequence in case you want to restore it Press the up and down arrow keys to move through the list of devices Press the spacebar to enable or disable a device enabled devices have a check mark Press the lt u gt key or the d key to move a selected device up or down the list Clearing Forgotten Passwords A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE This process erases both the system and administrator passwords 10 Follow the procedures in Before You Begin Locate the 2 pin password jumper CLRPSWD on the system board and remove the jumper to clear the password see System Board Components Replace the computer cover see Replacing the Computer Cover Connect your computer and monitor to electrical outlets and then turn them on After the Microsoft Windows desktop appears on your computer shut down the computer see Turning Off Your Computer Turn off the monitor and disconnect it from the electrical outlet Disconnect the computer power cable from the electrical outlet and press the power button to ground the system board Remove the computer cover see Removing the Computer Cover Locate the 2 pin password jumper CLRPSWD on the system board see System Board Components and attach the jumper to re enable the password feature Replace the computer cover
23. 6 Carefully remove the fan from the computer Installing the Fan Assembly When reinstalling the fan ensure that you do not pinch any wires that run near the fan NOTICE Ensure that the two fan tabs are fully inserted into the keyhole slots in the chassis so that the fan can slide back fully into position Ensure that the fan release lever is seated into its slot in the chassis Follow the procedures in Removing the Fan Assembly in reverse order Processor Removing the Processor A CAUTION Do not perform the following steps unless you are familiar with hardware removal and replacement Performing these steps incorrectly could damage your system board For technical assistance see Contacting Dell in your Owner s Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 Follow the procedures in Before You Begin A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover CAUTION The heat sink assembly can get very hot during normal operation Be sure that the assembly has had sufficient time to cool before you touch it NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could
24. Dell XPS 210 Service Manual Before You Begin About Your Computer Technical Overview Troubleshooting System Setup Removing the Computer Cover Removing and Installing Parts Replacing the Computer Cover Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem N CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and Dimension are trademarks of Dell Inc Intel Pentium Intel SpeedStep and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own August 2006 Rev A00 Back to Contents Page About Your Computer Dell XPS 210 Service Manual Front View Back View Front View K NOTE The front panel door does not close wh
25. On w PXE When the On w PXE setting is active available only for setting up a future boot process the computer prompts you to press Ctrl Alt b Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server If a boot routine is not available from the network server the computer attempts to boot from the next device in the boot sequence list Enables or disables the onboard audio controller Enables or disables the optional Media Card Reader Enables or disables IEEE 1394 connections Enables or disables internal USB for FlexBay NOTE This USB option appears only if a FlexBay device is installed Set to On default so that USB devices will be detected and supported in the operating system The No Boot option enables a USB controller but it does not recognize a USB storage device Video Primary Video Specifies which video controller is primary when two video controllers are present on the computer Auto enables the add in video controller Onboard enables the integrated video controller Auto default Video Memory Configures the system memory allocation reserved for the integrated video controller Settings are 1MB and 8MB Size 8 MB def Performance Hyper Determines whether the physical processor appears as one or two logical processors The performance of some applications improves with Threading additional logical processors installe
26. aligned with the notches on the socket 2 If the release lever on the socket is not fully extended move it to that position 3 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket 4 Align the pin 1 corners of the processor and socket a processor socket 5 center cover latch s alignment notches 2 l8 Socket and processor pin 1 indicator EBENEN release lever NOTICE Socket pins are delicate To avoid damage ensure that the processor is aligned properly with the socket and do not use excessive force when you install the processor 5 Gently place the processor in the socket and check to ensure that the processor is positioned correctly 6 When the processor is fully seated in the socket close the processor cover Ensure that the securing tab on the processor cover is positioned underneath the center cover latch on the socket 7 Pivot the socket release lever back toward the socket and snap it into place beneath the securing tab NOTICE When you install the heat sink assembly do not touch the thermal interface to prevent damage to the thermal interface material on the interface NOTICE If you are not installing a processor upgrade kit from Dell reuse the original heat sink assembly when you replace the processor If you installed a processor replacement kit from Dell return the original heat sink assembly and processor to Dell in the same pac
27. alled 4 Connect the interface cable to the back of the Media Card Reader and to the Media Card Reader connector on the system board see System Board Components interface cable 5 Replace the hard drive see Installing a Hard Drive 6 Replace the CD DVD drive see Installing a CD DVD Drive 7 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable in to the network port or device and then plug it in to the computer 8 Connect your computer and devices to electrical outlets and then turn them on See the documentation that came with the Media Card Reader for instructions on installing any software required for its operation Enter system setup see Entering System Setup and select the appropriate Drive option Heat Sink Assembly A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Removing the Heat Sink Assembly 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive if installed see Removing a CD DVD Drive heat sink assembly CAUTION The heat sink assembly can get very hot during normal operation Be sure that the assembly has had sufficient time to cool before you touch it 3 Remove the two screws from either side of the heat sink assembly NOTICE After you remove the heat sink assembly lay the assembly on its side Do not set the
28. ase until it releases the surrounding metal 6 Slide the base towards the rear of the computer then pull it towards you to remove it 1 front panel door release button 7 Open the front panel door by pressing its release button 8 Grasp the panel that surrounds the door release button where it meets the front panel and pull it towards you to remove it 9 Unscrew the two screws located beneath the release button panel 10 Unscrew the screw that secures the top of the front panel from the inside of the computer chassis 11 Unscrew the two screws that attach the front panel to the base of the computer 12 Grasp the edge of the front panel lying against your work surface then carefully pry it out and away from the chassis 1 release tabs 2 top 13 Lift up on the front panel to release the top two tabs that attach it to the computer chassis 14 Pull up on the lower tab to release it from the computer chassis and lift the front panel from the computer Back to Contents Page Back to Contents Page Specifications Dell XPS 210 Service Manual Processor Processor types Level 2 L2 cache Memory Type Memory connectors Memory capacities Maximum memory BIOS address Intel Pentium 4 Pentium D Celeron D Intel Core processor 1 MB for Pentium 4 5XX processors with Hyper Threading 2 MB for Pentium 4 6XX processors with Hyper Threading 2 x 2 MB for Pentium D 9XX processors
29. contact Dell see Contacting Dell in your Owner s Manual A possible graphics card failure Reseat any installed graphics cards see Cards has occurred If available install a working graphics card into your computer If the problem persists or the computer has integrated graphics contact Dell see Contacting Dell in your Owner s Manual A possible floppy drive or hard Reseat all power and data cables drive failure has occurred A possible USB failure has Reinstall all USB devices and check all cable connections occurred No memory modules are If two or more memory modules are installed remove the modules see Removing Memory then detected reinstall one module see Installing Memory and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install properly working memory of the same type into your computer see Installing Memory If the problem persists contact Dell see Contacting Dell in your Owner s Manual Memory modules are detected Ensure that no special requirements for memory module connector placement exist see but a memory configuration or Memory compatibility error has occurred Ensure that the memory you are using is supported by your computer see Memory If the problem persists contact Dell see Contacting Dell in your Owner s Manual A
30. ctor one 2 x 2 connector one 2 x 5 header always connected by cable to the front panel supports front panel IEEE 1394 port Controls and Lights Power control Power light Hard drive access light Link integrity light on integrated network adapter Activity light on integrated network adapter Diagnostic lights Standby power light Activity light optional Media Card Reader Power DC power supply Wattage Heat dissipation Voltage see the safety instructions in the setting information Backup battery Physical Height Width Depth Weight Product Information Guide for important voltage green light Blinking green in sleep state solid green for power on state amber light Blinking amber indicates a problem with an installed device solid amber indicates an internal power problem see Power Problems in your computer Owner s Manual green green light A good connection exists between a 10 Mbps network and the computer orange light A good connection exists between a 100 Mbps network and the computer off no light The computer is not detecting a physical connection to the network yellow blinking light four lights on the front panel see Diagnostic Lights for an explanation of the diagnostic light codes STBYLED on the system board green blinking light 275 W 935 BTU hr manual selection power supplies 90 to 135 V at 50 60 Hz 180 to 265 V at 50 60 Hz
31. d If your computer s processor supports Hyper Threading this option appears in the Options List On default Multiple CPU This setting specifies whether more than one CPU core is enabled The performance of some applications may improve with an additional Core core enabled Defaults to On second core enabled SpeedStep Allows the BIOS to modify the processor fan and speed based on processor temperature readings On default NOTE Intel SpeedStep is not supported by all processors therefore this option will appear only when a supported processor is installed HDD Acoustic Bypass Your computer does not test or change the current acoustics mode setting Mode Quiet default The hard drive operates at its most quiet setting Suggested The hard drive operates at the level suggested by the drive manufacturer Performance The hard drive operates at its maximum speed Bypass default NOTE Switching to performance mode may increase the amount of noise generated by the hard drive and the drive may not see an increase in data transfer rates NOTE Changing the acoustics setting does not alter your hard drive image Security Admin Password Displays the current status of your System Setup program s password security feature and allows you to verify and assign a new admin password Not Set default System Password Displays the current status of the system s password security feature and allows a new syst
32. de 1 3 1 one possible beep code consists of one beep a burst of three beeps and then one beep This beep code tells you that the computer encountered a memory problem Microprocessor register failure NVRAM read write failure ROM BIOS checksum failure 1 2 1 Programmable interval timer failure Back to Contents Page
33. drive is configured for your computer 3 Connect the power and data cables to the drive 1 data cable 2 power cable 3 CD DVD connector 4 Connect the data cable to the CD DVD connector on the system board 5 Gently position the drive until it clicks into place R CD DVD drive CD DVD drive bracket 10 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents Replace the computer cover see Replacing the Computer Cover Connect your computer and devices to electrical outlets and then turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation Enter System Setup see Entering System Setup and then select the appropriate Drive option Floppy Drive Optional A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing a Floppy Drive 1 2 3 Follow the procedures in Before You Begin Remove the CD DVD drive if installed see Removing a CD DVD Drive Pull up on the drive release latch and slide the floppy drive towards the back of the computer 4 Carefully lift the drive away from the computer I drive release latch 2 floppy drive 5 Disconnect the
34. ected and folded out of the way Gently pull the power cables toward you so that they do not get caught underneath the drives 2 Ensure that no tools or extra parts are left inside the computer 3 Install the cover a Align the bottom of the cover with the tabs located along the bottom of edge of the computer b Using the tabs as leverage rotate the cover downward NN AN ic b Ss Tey T7 pP Ld C Mee gt Zo c Press down on the right side of the cover until it closes d Press down on the left side of the cover until it closes e Ensure that both sides of the cover are locked before moving the computer to the upright position NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 4 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page Back to Contents Page Removing the Computer Cover Dell XPS 210 Service Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an u
35. em password to be assigned and verified Not Set default Password Changes Determines the interaction between the System password and the Admin password Unlocked Locked Prevents a user without a valid Admin password from being able to modify the System password default Unlocked Allows a user without a valid Admin password to modify the System password Execute Disable Enables or disables Execute Disable memory protection technology On default Power Management AC Recovery Determines how the system responds when AC power is re applied after a power loss Off Off The system remains off when power is re applied You must press the front panel power button before the system turns on default On The system turns on when power is re applied Last The system returns to the last power state the system was in just before it was turned off Auto Power Sets the computer to automatically turn on On Off Disables the Auto Power On feature Off Everyday Turns the computer on every day at the time set in Auto Power Time defs lt Weekdays Turns the computer on every day from Monday through Friday at the time set in Auto Power Time NOTE This feature does not work if you turn off your computer using a power strip or surge protector Auto Power Sets time to automatically turn on the computer Time Time is kept in a 24 hour format hours minutes Change the start up time by pressing the r
36. en you are using certain Flash Media IEEE 1394 USB or headphone connectors 1 CD DVD drive Press this button to eject a CD DVD from the drive eject button 2 CD DVD drive The drive activity light is on when the computer reads data from the activity light CD or DVD drive 3 USB 2 0 Use the front USB connectors for devices that you connect connectors 2 occasionally such as joysticks or cameras see System Setup for more information on booting to a USB device It is recommended that you use the back USB connectors for devices that typically remain connected such as printers and keyboards 4 IEEE 1394 Attach high speed serial multimedia devices such as digital video connector cameras It is recommended that you use the back IEEE 1394 connector for devices that typically remain connected such as external hard drives and other storage devices 5 For adequate cooling do not block any of the vents NOTI CE Ensure that there is a minimum of two inches of space between all vents and any object near the vents NOTI CE Do not lift or carry the computer by the vents to avoid damage to the computer NOTI CE Keep the vent area clean and dust free to ensure that the computer is adequately ventilated Use only a dry cloth to clean the vent area to avoid water damage to the computer 6 power button Press this button to turn on the computer NOTICE To avoid losing data do not use the power button to turn of
37. f the computer Instead perform an operating system shutdown power light The power light illuminates and indicates different power states No light The computer is turned off Steady green The computer is in a normal operating state Blinking green The computer is in a power saving state Blinking or solid amber See Power Problems in your computer Owner s Manual front panel door Press this button to access the front panel connectors release button microphone Use the pink microphone connector to attach a personal computer connector microphone for voice or musical input into a sound or telephony program On computers with a sound card use the microphone connector on the card 10 headphone Use the green headphone connector to attach headphones and most connector kinds of speakers 11 FlexBay Use the Flexbay for an optional floppy drive or Media Card Reader 12 hard drive The hard drive activity light is on when the computer reads data from activity light or writes data to the hard drive The light might also be on when a device such as a CD player is operating 13 diagnostic lights For an explanation of the diagnostic light codes see Diagnostic Lights 14 front panel door This panel covers the CD DVD drive the Media Card Reader and the optional floppy drive Back View ERE EREMREEEERE BER IRE RE E PERE EEEEM s 1 voltage selection switch may not be See the safety instr
38. formation about that option and the option s current and available settings Press Enter to expand or contract each of the main option fields Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System Setup Options K NOTE Depending on your computer BIOS version and installed devices the items listed in this section may not appear or may not appear exactly as listed Memory In Date Tin Boot Sequence Drives Diskette Drive Internal default Drive 0 On default Drive 1 On default SATA Operation ATA default Lists system information such as the computer name the BIOS version number and date system tags and other system specific information NOTE The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer s documentation Identifies whether the computer s processor supports Hyper Threading and lists the processor bus speed processor ID clock speed and L2 cache Indicates the amount of installed memory memory speed channel mode dual or single and type of memory Displays current date and time settings The computer attempts to boot from the sequence of devices specified in this list NOTE If you insert a boot device and restart the computer the device appears in the system setup menu To boot f
39. ical outlets and then turn them on Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board 1 Turn on the computer 2 Locate the BIOS update file for your computer at support dell com 3 Click Download Now to download the file 4 Ifthe Export Compliance Disclaimer window appears click Yes I Accept this Agreement The File Download window appears 5 Click Save this program to disk and then click OK The Save In window appears 6 Click the down arrow to view the Save In menu select Desktop and then click Save The file downloads to your desktop 7 Click Close when the Download Complete window appears The file icon appears on your desktop and is titled the same as the download BIOS update file 8 Double click the file icon on the desktop and follow the on screen instructions Back to Contents Page Back to Contents Page Technical Overview Dell XPS 210 Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover drive release latch CD DVD drive power supply and fan a nara crive 5 heatsink assembly 6
40. ight or left arrow key to increase or decrease the numbers or type numbers in both the date and time fields This feature does not work if you turn off your computer using a power strip or surge protector Suspend Mode The options are S1 a suspend state where the computer is running in a low power mode and S3 a standby state where the power is reduced or turned off for most components but system memory remains active S3 default Quick Resume Enables or disables the Intel Quick Resume Technology mode for providing rapid response to power button presses Maintenance SERR DMI Controls the SERR DMI message mechanism Message On default NOTE Some graphics cards require that the SERR DMI message mechanism be disabled Restores System Setup options to their factory defaults Event Log Allows you to view the Event Log Entries are marked R for Read and U for Unread Mark All Entries Read puts an n to the left of all entries Clear Log clears the Event Log POST Behavior Fastboot When enabled this feature reduces computer startup time by bypassing some compatibility steps On default Off Does not skip any steps during computer startup On Starts the system more quickly Numlock Key Determines the functionality of the numeric keys on the right side of your keyboard On default Off Commands the right keypad keys to function as arrows On Commands the right keypad keys to f
41. iguration Displays the hardware configuration for the selected device Custom Test The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it only displays the information in the device list in the left pane of the screen NOTE The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test if applicable by changing the test settings Custom Test only System Lights Your power button light and hard drive activity light may indicate a computer problem Power Light Problem Description Suggested Resolution Solid green Power is on and the computer is No corrective action is required operating normally Blinking green The computer is in a sleep state Press the power button move the mouse or press a key on the keyboard to Microsoft Windows 2000 and wake the computer and resume normal operation Windows XP Blinks green several times and A configuration error exists Check the diagnostic lights to see if the specific problem is identified then turns off Solid amber The power supply is working properly Check the diagnostic lights and determine if the specific problem is identified but the system board is not completing power up If the computer does not boot contact Dell for technical assistance see Contacting Dell in your com
42. is program Certain changes can make your computer work incorrectly Entering System Setup 1 Turn on or restart your computer 2 When the blue DELL logo appears press F2 immediately NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appears If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again System Setup Screens The system setup screen displays current or changeable configuration information for your computer Information on the screen is divided into three areas the options list active options field and key functions Option Field This field contains information about each option In this field you can view your current settings and make changes to your settings Use the right and left arrow keys to highlight an option Press Enter to make that selection active Options List This field appears on the left side of the system setup window The field is a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features Scroll up and down the list with the up and down arrow keys As an option is highlighted the Option Field displays more in
43. ive option Media Card Reader For information about using the Media Card Reader see your Owner s Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Removing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive if installed see Removing a CD DVD Drive 3 Remove the hard drive see Removing a Hard Drive 4 Disconnect the interface cable from the back of the Media Card Reader and from the Media Card Reader connector on the system board see System Board Components 1 interface cable 2 Media Card Reader connector 5 Pull up on the drive release latch and slide the Media Card Reader towards the back of the computer then lift to remove the drive from the computer 1 drive release latch 2 Media Card Reader Installing a Media Card Reader 1 Follow the procedures in Before You Begin Kd NOTE If necessary remove the Media Card Reader screws 2 Remove the Media Card Reader from its packaging and ensure that all the screws are included screws 4 3 Slide the drive into place until you feel a click or feel the drive securely inst
44. kage in which your replacement kit was received 8 Replace the heat sink assembly see Installing the Heat Sink Assembly 9 Replace the hard drive see Installing a Hard Drive 10 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 11 Connect your computer and devices to electrical outlets and then turn them on Modem A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE Before you remove or install the modem make sure to disconnect all telephone and network cables from your computer NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Replacing the Modem 1 Follow the procedures in Before You Begin 2 Remove the hard drive see Removing a Hard Drive K NOTE For easier access to the modem it may be necessary to remove the power cable from the power connector POWER on the system board see System Board Components 3 Remove the existing modem a Remove the modem cable from the RJ11 internal connector b Use a small Phillips screwdriver to remove the two screws securing the modem to the system
45. lace to secure the cards PCI Express card a eardconnector PP Jo o y NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 10 Connect any cables that should be attached to the card See the documentation that came with the card for information about the card cable connections NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 11 Replace the computer cover see Replacing the Computer Cover 12 Connect the computer and devices to electrical outlets and then turn them on 13 Install any drivers required for the card as described in the card documentation Removing a PCI Express Card 1 Follow the procedures in Before You Begin 2 Gently push the release tab on the card retention door from the inside to pivot the door open Because the door is attached it will remain in the open position 3 Gently pull back the securing tab grasp the card by its top corners and then ease it out of its connector If necessary disconnect any cables connected to the card 4 If you are removing the card permanently install a filler bracket in the empty card slot opening If you need a filler bracket contact Dell NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer
46. npainted metal surface to dissipate any static electricity that could harm internal components 1 Follow the procedures in Before You Begin NOTICE Ensure that sufficient space exists to support the removed cover at least 30 cm 1 ft of desktop space NOTICE Ensure that you are working on a level protected surface to avoid scratching either the computer or the surface on which it is resting 2 Lay your computer on its side with the computer cover facing up 3 Pull back the cover release latch on the top panel computer cover cover release latch security cable slot 4 Locate the three hinge tabs on the bottom edge of the computer 5 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points 6 Lift the cover away and set it aside in a secure location Back to Contents Page Back to Contents Page Removing and Installing Parts Dell XPS 210 Service Manual Memory Processor Cards Modem Hard Drive Power Supply CD DVD Drive System Board Flo Drive Optional Front 1 0 Panel Media Card Reader Optional Battery Heat Sink Assembly Front Panel Fan Assembly Memory You can increase your computer memory by installing memory modules on the system board Your computer supports unbuffered non ECC DDR2 memory K NOTE Buffered memory is not supported on this computer DDR2 Memory Overview DDR2 memory modules should be installed in
47. omputer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components 2 Disconnect the AC power cable from the power supply connector 3 Disconnect all DC power cables from the system board and drives 4 Remove the three power supply screws power supply screws 3 5 Slide the power supply approximately 1 inch toward the front of the computer 6 Carefully lift the power supply out of the computer Replacing the Power Supply 1 Lower the power supply into the computer and slide the power supply toward the back of the computer 2 Replace the three power supply screws 3 Reconnect all DC power cables 4 Replace the computer cover see Replacing the Computer Cover 5 Connect the AC power cable to the power supply connector NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 6 Connect your computer and devices to electrical outlets and then turn them on System Board Removing the System Board A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product I nformation Guide NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the
48. possible expansion card failure Determine if a conflict exists by removing an expansion card not a graphics card and restarting has occurred the computer see Cards If the problem persists reinstall the card that you removed then remove a different card and restart the computer Repeat this process for each expansion card installed If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts see Resolving Software and Hardware Incompatibilities in your Owner s Manual If the problem persists contact Dell see Contacting Dell in your Owner s Manual Another failure has occurred Ensure that all hard drive and CD DVD drive cables are properly connected to the system board see System Board Components If there is an error message on your screen identifying a problem with a device such as the floppy drive or hard drive check the device to make sure it is functioning properly If the operating system is attempting to boot from a device such as the floppy drive or hard drive check system setup see System Setup to make sure the boot sequence is correct for the devices installed on your computer If the problem persists contact Dell see Contacting Dell in your Owner s Manual Beep Codes Your computer may emit a series of beeps during start up if the monitor cannot display errors or problems This series of beeps called a beep code identifies a problem For example beep co
49. puter Owner s Manual Blinking amber The power supply is operating outside Check the diagnostic lights and determine if the specific problem is identified of its normal range See Power Problems in your computer Owner s Manual Solid green and a beep code A problem was detected while the BIOS See Beep Codes for instructions on diagnosing the beep code during POST was executing Check the diagnostic lights and determine if the specific problem is identified Solid green power light no beep The monitor or the graphics card may Check the diagnostic lights and determine if the specific problem is identified code and no video during POST be faulty or incorrectly installed See Video and Power Problems in your computer Owner s Manual Solid green power light and no An integrated system board device may Check the diagnostic lights and determine if the specific problem is identified If beep code but the computer locks be faulty the problem is not identified contact Dell for technical assistance see up during POST Contacting Dell in your computer Owner s Manual Hard Drive Problem Description Suggested Resolution Activity Light Solid green The hard drive activity light is on when the computer reads data from or writes data to the hard drive The light No corrective action is might also be on when a device such as a CD player is operating required Diagnostic Lights A CAUTION Before you begin any of the procedures
50. re is no floppy drive installed the computer attempts to boot from the next bootable device in the sequence K NOTE If there is a non bootable floppy disk in the drive the computer generates an error message Follow the on screen instructions to retry the boot Onboard SATA Hard Drive The computer attempts to boot from the primary hard drive If there is no operating system on the drive the computer attempts to boot from the next bootable device in the sequence Onboard or USB CD ROM Drive The computer attempts to boot from the CD ROM drive If there is no CD in the drive or if the CD in the drive is non bootable the computer attempts to boot from the next bootable device in the sequence Onboard Network Controller The computer attempts to boot from the network If no network is detected the computer attempts to boot from the next bootable device in the sequence K NOTE To boot from a network the onboard network controller must be set to On w PXE USB Device Insert the memory device into a USB port and restart the computer When F12 Boot Menu appears in the upper right corner of the screen press the lt F12 gt key The BIOS detects the device and adds the USB flash option to the boot menu K NOTE To boot from a USB device the device must be bootable To verify that your device is bootable check the device documentation Changing the Boot Sequence for the Current Boot You can use this feature for e
51. ring tab P3 securing slot 3 If you are installing a new card remove the filler bracket to create a card slot opening then continue with step 5 4 f you are replacing a card that is already installed in the computer grasp the card by its top corners and ease it out of its connector If necessary disconnect any cables connected to the card 5 Prepare the card for installation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer A CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 6 If you are installing the card into the x16 card connector position the card so the securing slot is aligned with the securing tab and then gently pull the securing tab 7 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 card not fully seated 2 bracket within slot 3 bracket caught outside of slot a card fully seated YP 8 Before you close the card retention door ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 9 Close the card retention door by snapping it into p
52. rn on or restart your computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE Keyboard failure may result when a key is held down for extended periods of time To avoid possible keyboard failure press and release lt F12 gt in even intervals to open the Boot Device Menu If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 At the Boot Device Menu use the up and down arrow keys or press the appropriate number on the keyboard to highlight Boot to Utility Partition and then press lt Enter gt K NOTE The Quickboot feature changes the boot sequence for the current boot only Upon restart the computer boots according to the boot sequence specified in system setup 4 At the Dell Diagnostics Main Menu left click with the mouse or press lt Tab gt and then Enter to select the test you want to run see Dell Diagnostics Main Menu K NOTE Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen 5 After all tests have completed close the test window to return to the Dell Diagnostics Main Menu 6 Close the Main Menu window to exit the Dell Diagnostics and restart the computer Dell Diagnostics Main Menu The following tests can be run from the Dell Diagnostics Main Menu Function Express Test Performs a quick tes
53. rom a USB memory device select the USB device and move it so that it becomes the first device in the list Enables or disables floppy drives and sets the read permission for the internal floppy drive Off Disables all floppy drives USB Enables the USB floppy drive Internal Enables the internal floppy drive Read Only Enables the internal drive controller and allows the internal floppy drive read only permission NOTE Operating systems with USB support will recognize USB floppy drives regardless of this setting Enables or disables a SATA device such as a hard drive On the default setting enables the interface so that the device can be used Displays the controller type SATA the port number the drive is using the drive ID number capacity and link speed and whether the drive is controlled by the BIOS Enables or disables an ATA device such as a CD or DVD drive On the default setting enables the interface so that the device can be used Displays the controller type ATA the port number the drive is using the drive ID number capacity and link speed and whether the drive is controlled by the BIOS Defines the SATA modes You can set the SATA controller to AHCI or ATA mode Onboard Devices Integrated NIC default Integrated Audio On default Card Reader 1394 Controller On defa USB Enables or disables the integrated NIC controller Settings are On Off or
54. st electrical shock always unplug your computer from the electrical outlet before opening the cover Removing the Front I O Panel 1 Follow the procedures in Before You Begin 2 Remove the heat sink see Removing the Heat Sink Assembly 3 Remove the fan assembly see Removing the Fan Assembly 4 Remove any additional components that restrict access to the I O panel 5 Remove the screw that secures the front I O panel to the computer 6 Pivot the I O panel toward the back of the computer and then carefully lift it up and out of the computer 7 Disconnect any cables that are attached to the front I O panel 8 Remove the Diagnostic LED card a Remove the cable connected to the card b Press the Diagnostic LED card case release lever and slide the case towards the bottom of the chassis to release the card case from the chassis c Gently remove the LED card case from the computer Installing the I O Panel A CAUTION When reinstalling the fan ensure that you do not pinch the wires that run between the system board and the fan Follow the procedures in Removing the Front I O Panel in reverse order To replace the Diagnostic LED card l Orient the five LED card case tabs with the slots in the chassis K NOTE Ensure that the card release lever is on top 2 Press the case so that the tabs fix firmly into the slots in the chassis 3 Press the LED card case release lever and slide the case towards the top of the
55. t into the VGA connector on the computer Use the back USB connectors for devices that typically remain connectors 6 connected such as printers and keyboards It is recommended that you use the front USB connectors for devices that you connect occasionally such as joysticks or cameras 14 lEEE 1394 Attach high speed serial multimedia devices such as digital video connector cameras Back to Contents Page Back to Contents Page Before You Begin Dell XPS 210 Service Manual Getting Started Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Getting Started This manual provides procedures for removing and replacing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer You have read the safety information in your Dell Product Information Guide A component can be replaced by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips 0 1 or 2 screwdriver Flash BIOS update program download from support dell com Turning Off Your Computer NOTI CE To avoid losing data save and close any open files and exit any open programs before you turn off your computer Shut down the opera
56. t of system devices The test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Performs a thorough check of system devices The test typically takes an hour or more and peridocially requires your input to answer specific Test questions Custom Test Tests a specific device in the system and can be used to customize the tests you want to run Symptom Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you are having Tree For any problem encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description exactly as it appears and follow the instructions on the screen If you cannot resolve the problem see Contacting Dell in your Owner s Manual for instructions on obtaining technical assistance K NOTE The Service Tag for your computer is located at the top of each test screen When contacting Dell support have your Service Tag ready The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option Tab PERENNE Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and any requirements for running the test Conf
57. t plug the cable into the network wall jack and then plug it into the computer 11 Connect your computer and devices to electrical outlets and then turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation CD DVD Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover Removing a CD DVD Drive 1 Follow the procedures in Before You Begin NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to the cables and cable connectors 2 Pull up on the drive release latch and slide the drive towards the back of the computer 3 Carefully lift the drive away from the computer drive release latch CD DVD drive 4 Disconnect the data cable from the CD DVD connector on the system board see System Board Components 5 Disconnect the power cable and data cable from the back of the drive data cable CD DVD connector 4 CD DVD drive CD DVD drive bracket E EMEN 6 Setthe drive aside in a secure location I nstalling a CD DVD Drive 1 Follow the procedures in Before You Begin 2 Unpack the drive and prepare it for installation Check the documentation that accompanied the drive to verify that the
58. the object is inserted between the battery and the socket before you attempt to pry out the battery Otherwise you may damage the system board by prying off the socket or by breaking circuit traces on the system board 5 Remove the battery by carefully prying it out of its socket with your fingers or with a blunt nonconducting object such as a plastic screwdriver 6 Insert the new battery into the socket with the side labeled facing up and then snap the battery into place 1 battery release lever 2 battery positive side 3 securing tabs 2 7 Replace the hard drive see Installing a Hard Drive 8 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 9 Connect your computer and devices to electrical outlets and then turn them on 10 Enter system setup see Entering System Setup and restore the settings you recorded in step 1 11 Properly dispose of the old battery See the Product Information Guide for battery disposal information Front Panel 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive see Removing a CD DVD Drive 3 Remove the optional Media Card Reader see Removing a Media Card Reader 4 Remove the optional floppy drive see Removing a Floppy Drive 5 Use a screwdriver to press in against the locking tab that secures the computer b
59. therwise your computer may not start properly You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4 K NOTE Memory purchased from Dell is covered under your computer warranty Addressing Memory With 4 GB Configurations Your computer supports a maximum of 4 GB of memory when you use two 2 GB DIMMs Current operating systems such as Microsoft Windows XP can use a maximum of 4 GB of address space however the amount of memory available to the operating system is less than 4 GB Certain components within the computer require address space in the 4 GB range Any address space reserved for these components cannot be used by computer memory Installing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector memory connector closest to processor securing clips 2 connector 3 Align the notch on the bottom of the module with the crossbar in the connector 2 crossbar 3 memory module 1 a fetus PE NOTICE
60. ting system a Save and close any open files exit any open programs click the Start button and then click Shutdown b Inthe Shut Down Windows window select Shut Down The computer turns off after the operating system shutdown process finishes Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety AN AN I CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTI ON Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTI CE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTI CE When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable
61. uctions in the Product available on all computers Information Guide for more information 2 power connector Insert the power cable 3 back panel connectors Plug IEEE 1394 USB and other devices into the appropriate connector 4 Access connectors for any installed PCI Express cards Back Panel Connectors 1 link integrity Green A good connection exists between a 10 Mbps network light and the computer Orange A good connection exists between a 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network network To attach your computer to a network or broadband device connect one adapter end of a network cable to either a network jack or your network or connector broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A click indicates that the network cable has been securely attached NOTE Do not plug a telephone cable into the network connector On computers with a network connector card use the connector on the card It is recommended that you use Category 5 wiring and connectors for your network If you must use Category 3 wiring force the network speed to 10 Mbps to ensure reliable operation network Flashes a yellow light when the computer is transmitting or receiving activity light network data A high volume of network traffic may make this light appear to be in a steady
62. unction as numbers POST Hotkeys Determines whether the startup screen displays a message stating the keystroke sequence that is required to enter the System Setup program or the Quickboot feature Setup amp Boot Menu default Setup amp Boot Menu Displays both messages F2 Setup and F12 Boot Menu Setup Displays the setup message only F2 Setup Boot Menu Displays the Quickboot message only F12 Boot Menu None Displays no message Keyboard Errors When set to Report and an error is detected during POST the BIOS will display the error message and prompt you to press lt F1 gt to continue or press F2 to enter System Setup Report default When set to Do Not Report disabled and an error is detected during POST the BIOS will display the error message and continue booting the system Boot Sequence This feature allows you to change the boot sequence for devices o NOTI CE If you modify any boot sequence settings save the new settings to avoid losing the changes Option Settings K NOTE The computer attempts to boot from all bootable devices listed in the boot sequence If no bootable device is detected the computer displays the error message No bootable devices Press the lt F1 gt key to retry the boot or press the lt F2 gt key to enter the setup utility Onboard or USB Floppy Drive The computer attempts to boot from the floppy drive If there is no floppy disk in the drive or the
63. xample to restart your computer to a USB device such as a floppy drive memory key or CD RW drive K NOTE If you are booting to a USB floppy drive you must first set the floppy drive to OFF in system setup see System Setup Options If you are booting to a USB device connect the USB device to a USB connector see About Your Computer Turn on or restart your computer When the DELL logo appears press lt F12 gt immediately NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release lt F12 gt in even intervals until the Boot Device Menu appears If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again At the Boot Device Menu use the up and down arrow keys or press the appropriate number on the keyboard to highlight the device that is to be used for the current boot only and then press lt Enter gt For example if you are booting to a USB memory key highlight USB Flash Device and press lt Enter gt K NOTE To boot to a USB device the device must be bootable To make sure your device is bootable check the device documentation Changing the Boot Sequence for Future Boots Enter system setup see Entering System Setup Press the arrow keys to highlight the Boot Sequence menu option and press lt Enter gt to access

XPS 210 Service Manual

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