Service Manual For
Contents
1. Vertical Surface Mount WPP or HOB Wall Surface Mount SSP 5 Ibs WPP 17 lbs HOB 10 lbs BW 88T7 13717 TE T 60F5 0 4A RJ11C 9 0 PARTS LIST QUANTITY PRP RPP PPP ACCESSORIES 1 OPTIONS 1 1 PART NO 730 ANS 301 004 32 301 004 18 401 009 301 009 301 528 301 592 301 018 301 005 301 054 UL 331 006 301 064 331 HOB 331 005 SSP 311 F ISSUE 4 0 DESCRIPTION Dial Keypad 32 Armored Cord Handset SSP 311 F 18 Armored Cord Handset WPP 331 F Ringer Network Mechanical Hookswitch Magnetic Hookswitch Modular Cord Ferrule Modular Connector RJ11C Security Screw Security Tool HOB Open Enclosure Housing WPP Weatherproof Housing SSP 311 F ISSUE 4 0 10 0 WPP HOUSING SPECS MECHANICAL DIMENSIONS 1 2 14 NPT F 13 32 DIA ENCLOSURE Cast Aluminum HOUSING 12 5 8 Hx9 1 2 W x 8 D including door MOUNTING 4 Holes spaced 8 x 5 7 8 WEIGHT 11 lbs HOUSING TYPE BLACK Housing RED Housing YELLOW Housing GREY Housing CUSTOM Housing Call for Details SSP 311 F ISSUE 4 0 11 0 HOB HOUSING SPECS MECHANICAL DIMENSIONS ENCLOSURE 14 gauge Colored Housing Painted Steel or Stainless Steel Housing Brushed stainless steel HOUSING 11 43 H x 7 23 W x 5 D top MOUNTING 4 Holes spaced 8 x 5 7 8 WEIGHT 6 lbs HOUSING TYPE BLACK Housing RED Housing STAINL2. ESS STEEL Housing CUSTOM Housing Call for Details SSP 311 F ISSUE 4 0 12 0 10 12 1 12 2 12 3 FCC NOTICE FCC REGISTRATION AND REPAIR INFORMATION Your new telephone has been registered with the Federal Communication Commission FCC in accordance with Part 68 The FCC requires that you be advised of certain requirements involving the use of this telephone CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK The FCC requires that you connect this telephone to the Nationwide Telephone Network through a registered jack provided by the telephone company in your area This jack is a modular outlet which you can order from your local telephone company NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will connect the telephone your phone number and the telephone s FCC registration number and ringer equivalence number These numbers are listed in section 8 0 The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone SSP 311 F ISSUE 4 0 13 0 REPAIR AND RETURN INFORMATION 13 1 13 2 13 3 13 4 WARRANTY REPAIR Any device returned requiring warranty service repair or credit must be accompanied with a Return Material Authorization RMA Form It must i
3. SSP 311 F ISSUE 4 0 Service Manual For WPP 331 F IP Voice over Internet Protocol ACH Handset cord length Inches M Magnetic Hookswitch CCH Coiled cord length __ Feet 5 10 or 15 BK Braille Keypad PBVC Pushbutton volume control on Handset IVC nternal Volume Control amp C Background noise reduction on Background Noise Reduction Handset ACH HandsetColor_ BR Braille emergency Plate Red Yellow or White 331 005 WPP Weatherproof Enclosed 331 Weather Resistant Open Housing Housing HOB GEES Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net SSP 311 F ISSUE 4 0 Table of Contents Important Customer Information ENEE 1 1 0 Introduction ENEE EEN 2 2 0 General Description REENEN 2 3 0 Operation A E E T 2 4 0 Recommended Tools amp Test Equipment ENEE 2 5 0 Installation amp Assembly EEN 3 EELER 4 7 0 Troubleshooting gege EENS 5 eet 6 9 O P arts usteet 7 10 0 WPP Housing Specs escssesssessesstsssessessmesscessaussssssessussstessieessasantessaes 8 11 0 HOB Housing Spe cS EEN 9 VPA LONE E E ee nee ee ee 10 13 0 Repairand Return 11 14 0 Warranty Policy ENEE 12 SSP 311 F ISSUE 4 0 IMPORTANT INFORMATION FOR CUSTOMER Please fill in before you continue The following information is necessary w
4. e telephone Verify that the ringer is working Lift the handset and check that a normal conversation is allowed Place a call from the telephone by lifting the handset waiting for dial tone and dialing a number using the keypad A normal phone conversation should be allowed SSP 311 F ISSUE 4 0 7 0 TROUBLESHOOTING GUIDE Always visually check the phone for loose or shorted wires damaged terminals or damaged parts PROBLEM NO DIAL TONE POSSIBLE CAUSE LINE CORD RJ11C CONNECTOR NETWORK IF PROVIDED HANDSET DIAL PCB PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK HANDSET PROBLEM PHONE DOES NOT DIAL POSSIBLE CAUSE DIAL PCB KEYPAD PROBLEM RINGER DOES NOT OPERATE POSSIBLE CAUSE RINGER NETWORK PROBLEM TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE HANDSET NETWORK SSP 311 F ISSUE 4 0 8 0 SPECIFICATIONS INPUT POWER LOOP CURRENT IMPEDANCE HEARING AID COMPATIBLE ENVIRONMENTAL FACEPLATE COVER DIMENSIONS MOUNTING WEIGHT FCC REGISTRATION UL LISTED NO RINGER EQUIVALENCY TYPE JACK CO Line Powered 23mA min to 80mA max 600 ohms Meets EIA standards Temp 30 C 22 F to 60 C 140 F Humidity 0 90 non condensating Brushed 16 ga Stainless Steel SSP 311 F Panel 11 1 4 Hx7 1 16 Wx 41 4 D Handset on hook WPP 331 F Weatherproof Section 10 0 for Housing details HOB 331 F Open Enclosure Section 11 0 for Housing details SSP
5. hen calling CEECO for assistance MODEL NUMBER WPP 331 F SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 34972 863 357 0798 Voice 863 357 0006 Fax SSP 311 F ISSUE 4 0 1 0 INTRODUCTION The practices in this manual provide installation and maintenance information for CEECO Telephone Model SSP 311 F which is a Stainless Steel Panel Telephone When purchasing this panel installed in either the weatherproof or weather resistant housings the name changes to WPP 331 F Weatherproof Housing with door latch HOB 331 F Weather Resistant Open Enclosure Housing The information in this manual is subject to change without notification For information not included in this manual please call or write 2 0 3 0 4 0 CEECO Customer Service 519 S W Park Street Okeechobee FL 34972 863 357 0798 PHONE 863 357 0006 FAX GENERAL DESCRIPTION The CEECO model SSP 311 F is a Stainless Steel Panel Telephone equipped with a metal button chrome tone dial keypad They are designed for special purpose applications where a telephone must be both sturdy and attractive The WPP 331 F is a weatherproof housing with the stainless steel panel telephone The HOB 331 F is the open enclosure weather resista
6. lace any unit during this period if found to be defective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to the factory CEECO will then repair or replace any defective parts and return them to the buyer free of charge PRINTED CIRCUIT BOARDS Printed circuit boards should not be repaired in the field If a unit is found to be faulty replace it with another unit and return the faulty unit to CEECO for repair Modifications by anyone other than CEECO will void the warranty SSP 311 F ISSUE 4 0 Who we are CEECO has been engaged in the telecommunications industry for over 80 years As a premier designer and manufacturer of both standard and custom telephone solutions CEECO is dedicated to meeting customer s needs Whether the application is Emergency Security Weatherproof Courtesy or Public Telephones CEECO remains committed to delivering high quality and proven technology to this broad range of applications In order to provide effective solutions CEECO stands strong in its ability to understand the unique requirements of its customers and the markets they serve This understanding has allowed CEECO to develop a family of products that offers off the shelf solutions customized options or OEM designs to meet unique customer or application requirements In addition to telephone solutions CEECO manufactures and provides telephone equipment
7. nclude RMA Number return shipping instructions original purchase order number serial number and special marking instructions A tag with the trouble observed must be attached to the defective unit This information must be inside the shipping container DIRECT ALL INQUIRES TO CEECO Repair Department 519 S W Park Street Okeechobee FL 34972 863 357 0798 NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions RETURN FOR CREDIT Material may be returned for credit only with prior approval Material authorized for return is subject to a 20 restocking charge based on the manufacturer s list price Return Material Authorization must be requested within 30 days after original shipment Items returned for credit must be returned in their original shipping container 11 SSP 311 F ISSUE 4 0 14 0 WARRANTY POLICY 14 1 14 2 12 GENERAL CEECO guarantees its products to be free from defects in material and workmanship for a period of 365 days from the date of original purchase CEECO s obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO UNDER NO CIRCUMSTANCES shall CEECO be liable for loss damage cost of repair or consequential damages of any kind which have been caused by neglect abuse acts of God or improper operation of equipment CEECO will repair or rep
8. nt housing with the stainless steel telephone OPERATION 3 1 Lift the handset After dial tone is heard dial your number using the keypad Normal phone operation follows 3 2 An incoming call is indicated by an audible ringer When the phone rings lift the handset Normal operation will follow RECOMMENDED TOOLS AND TEST EQUIPMENT Volt Ohm Meter 1 4 Nut Driver Flat Blade Screw Driver Security Tool CEECO Part Number 301 064 SSP 311 F ISSUE 4 0 5 0 INSTALLATION NOTES amp ASSEMBLY INSTRUCTIONS 5 1 5 2 5 3 5 4 Run the inside station wire to the panel assembly and terminate on an RJ11C terminal block The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms Plug the modular line cord from the panel assembly into a RJ11C terminal block Dress the line cable away from the mounting holes before installing the panel into your housing Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines SSP 311 F ISSUE 4 0 6 0 TESTING 6 1 6 2 6 3 6 4 6 5 Connect the phone to a phone line or a DTMF phone test set From the test set or another phone place a call to th
9. such as telephone kits hook switches dials printed circuit boards and keypads Whatever the application may require CEECO is prepared to offer affordable solutions that are Built to Last with customer support that lasts the life of the product CEECO is proud to manufacture our telephones in the USA Contact Us 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net l GEEGO 519 S W Park Street keng mg Okeechobee FL 33313
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