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1. a your name address and telephone number b description of product for which claim is made date of purchase of product approximate if exact date not known d name of Marvin dealer or distributor from whom purchased if known e nature of product failure and in the case of insulating glass provide the date of manufacture as stamped on the metal spacer between the panes of glass 11 2004 23 8 Marvin Service Manual 11708609 WARRANTY INFORMATION WARRANTY WINDOW 1 88 12 94 Built around you PRODUCT PERFORMANCE amp INFORMATION LIMITED WARRANTY DOOR MILLWORK WOOD PARTS Door millwork is warranted for one year after sale to be of high quality workmanship and materials and to be free from defects which might rendi unserviceable We ask that all millwork be inspected upon arrival and before installation and finishing itis the owner s responsibility to property care for and protect new woodwork against moisture or excessive dryness and to see that top and bottom edges and all surfaces of doors are thoroughly painted or varnished For one year Marvin Windows amp Doors will at its option either repair or replace without charge the defective item in whatever stage of fitting and or finishing it was originally supplied by the manufacturer if it was found not to comply with this warranty The company however cannot under any condition be responsible for repainting refinishing installation or other similar acti2. the distance the door panel is out of square the following method shall be used Cross measure the distance diagonally from comer to comer across the face of the door Bath measurements should be equal they are not subtract the smaller number from the larger number The difference will be the distance the panel is out of square Action on any claim for squareness of panels will be at the option of the manufacturer to repair or replace the defective panel Any claim made concerning squareness of door panels should be made prior to installation and finishing HARDWARE All door hardware is manufactured by others and it is the company policy to provide a warranty against defect or error in workmanship for one year after sale Replacement for defective hardware will be supplied free of charge for one year after sale The company however will not under any conditions be responsible for installation repainting refinishing or other similar activities necessary to complete the replacement Itwill be the owner s responsibility for installation repainting refinishing or other similar activities necessary to complete the replacement This warranty does not cover any product that has been abused misused wom out altered used fora purpose otherthan that for which it was intended or in a manner inconsistent with any instructions regarding its use nor does it cover zinc dichromate coatings against corrosion within 2 kilometers or 1 1 2 miles of the sea coa
3. NS THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE ALL SUCH OTHER WARRANTIES TO THE EXTENT PERMITTED BY LAW ARE HEREBY DISCLAIMED AND EXCLUDED BY MARVIN WINDOWS amp DOORS ANY IMPLIED WARRANTIES WHICH ARE NOT EXCLUDED HEREBY DUE TO OPERATION OF LAW ARE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN FOR THE PRODUCT WARRANTED THE REMEDIES SET FORTH ABOVE ARE THE SOLE AND EXCLUSIVE REMEDIES PROVIDED HEREUNDER AND MARVIN WINDOWS amp DOORS SHALL NOT BE LIABLE FOR ANY FURTHER LOSSES DAMAGES OR EXPENSES INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM THE USE OF ITS PRODUCTS Somestates donotaliow limitations on how iong animplied warranty lasts so the above limitation on the duration of any implied warranties not excluded hereby due to the operation of law may not apply to you Some states do not aliow the exclusion or limitation of incidental or consequential damages so the above exclusion of incidental and consequential damages may not apply to you This warranty gives you specific tegal rights and you may aiso have other rights which vary from state to state Tomakeaciaim underthis Limited Warranty you mustcontactthe contractor who installed the productorthe distributor or dealerfrom whom the product was purchased ADDI
4. RIME if your windows and doors are ordered with Marvin factory prime a GOOD QUALITY top coat must be applied as soon as possible after installation The top coat of QUALITY PAINT should be applied as recommended by the paint manufacturer THIS LIMITED WARRANTY SHALL NOT APPLY IF A GOOD QUALITY TOP COAT IS NOT APPLIED AS SOON AS POSSIBLE AFTER INSTALLATION Foroneyear we agree to repairorreplace inthe white unfinished without charge any items which may be defective The company however cannot under any conditions be responsible for repainting refinishing installation or other similar activities necessary to complete the replacement Itwill be the owner s responsibility to complete the replacement Please notify us at once if we have made an error or if any millwork proves to be unsatisfactory HARDWARE METAL NYLON AND VINYL PARTS While all window and door hardware is manufactured by others itis the company policy to provide a warranty against defect or error in workmanship for one year after sale Replacement for defective hardware will be supplied free of charge for one year after sale The company however will nat under any conditions be responsibte for installation repainting refinishing or other similar activities necessary to complete the replacement It will be the owner s responsibility to complete the replacement DEALER S NOTE Inallcases the replacement hardware will be invoiced at the regular price and full cred
5. TIONAL DOOR INFORMATION Store the door s on a flat level dry surface in a weli ventilated building Cover to keep clean while still allowing ventilation Do not drag doors across one another or other surfaces it doors are stored at the job site for more than one week the top and bottom edges should be sealed NOTE Be careful not to allow sealer to run or drip onto door surfaces Whenever possible the door panels should be conditioned to local average prevailing humidities before hanging Exterior finishes must be used on exterior face and all edges of exterior doors Before finishing bare wood door surfaces must be clean and dry Remove handling marks debris or effects of exposure to moisture by sanding lightly with 3 0 or 5 0 sandpaper and clean before applying your choice of finish POR wpm 11 2004 239 Marvin e i
6. TNESS FOR A PARTICULAR PURPOSE ALL SUCH OTHER WARRANTIES TO THE EXTENT PERMITTED BY LAW ARE HEREBY DISCLAIMED AND EXCLUDED BY MARVIN WINDOWS amp DOORS ANY IMPLIED WARRANTIES WHICH ARE NOT EXCLUDED HEREBY DUE TO OPERATION OF LAW ARE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN FOR THE PRODUCT WARRANTED THE REMEDIES SET FORTH ABOVE ARE THE SOLE AND EXCLUSIVE REMEDIES PROVIDED HEREUNDER AND MARVIN WINDOWS amp DOORS SHALL NOT BE LIABLE FOR ANY FURTHER LOSS DAMAGES OR EXPENSES INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM THE USE OF ITS PRODUCTS Some states do notallowlimitations on howlongan implied warranty lasts so the above limitation on the duration ofany implied warranties notexcluded hereby due to operation of law may not apply to you Some states do not allow the exclusion or limitation of incidental and consequential damages so the above exclusion of incidental and consequential damages may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To make a claim under this Limited Warranty you must contact the contractor who installed the product or the Marvin distributor or dealer from whom the product was purchased or if these persons are not known contact Customer Service Manager Marvin Windows amp Doors Warroad MN 56763 Provide the following information to the person contacted
7. WARRANTY INFORMATION WARRANTY WINDOW 1 88 12 94 MARVIN 4 Windows and Doors Built around you PRODUCT PERFORMANCE amp INFORMATION MARVIN LIMITED WARRANTY WINDOW Bara 01 88 12 94 MILLWORK WOOD PARTS Marvin millwork is warranted for one year after sale to be of high quality workmanship and materials and to be free from defects which might rende itunserviceable Of course natural variations in color or texture of woods are not defects We suggest that all millwork be inspected upon arrival and before installation and finishing Sothatyou will be fully protected by our Limited Warranty itis the owner s responsibility to properly care for and protect new woodwork against moisture or excessive dryness and to see that top and bottom edges and all surfaces of doors and windows are thoroughly painted or varnished THIS LIMITED WARRANTY SHALL NOT APPLY IF 1 THE NEW WOQDWORK IS NOT SO PROTECTED FROM MOISTURE OR EXCESSIVE DRYNESS OR 2 THE CONSUMER FAILS TO SEE THAT THE TOP AND BOTTOM EDGES AND ALL SURFACES OF DOORS AND WINDOWS ARE THOROUGHLY PAINTED OR VARNISHED Some stains are not compatible with the Marvin prime coat and therefore if doors and windows are to be stained DO NOT apply stain on top of Marvin s factory prime Instead order your windows and doors not primed and apply stain only if the windows are unprimed THIS LIMITED WARRANTY SHALL NOT APPLY IF STAIN IS APPLIED ON TOP OF MARVIN S FACTORY P
8. it will be issued when the defective hardware has been returned SIZE LIMITATION THIS LIMITED WARRANTY DOES NOT APPLY WHEN WE ARE FURNISHING WINDOW UNITS ORACOMPONENT THEREOF INA SIZE WHICH IS GREATER IN WIDTH OR GREATER IN HEIGHT THAN THE LARGEST SIZE SHOWN FOR THAT WINDOW SPECIES IN OUR PRINTED PRICE CATALOG IN THE CASE OF SUCH GREATER SIZE THERE SHALL BE NO WARRANTY OF ANY KIND WHETHER IMPLIED OR OTHERWISE WITH RESPECT TO A WINDOW AND ANY COMPONENT THEREOF INSULATING GLASS All insulating glass is warranted against failure of the air seal for a period of ten years from the later of the date of manufacture or August 31 1988 Should there be a failure of the air seal within the warranty period the company shall supply either the insulating glass only or the glass in sash at the company s option The company will not under any circumstances be responsible for installation repainting refinishing or other similar activities necessary to complete the replacement It will be the owner s responsibility to complete the replacement The company will furnish either the insulating glass only or the insulating glass in sash only as the case may be free of charge F 0 B the original point of delivery Cracked or broken glass is not covered by the warranty GENERAL PROVISIONS THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR OF FI
9. st DEALER S NOTE Inalicases the replacement hardware will be invoiced at the regular price and full credit will be issued when the defective hardware has been returned INSULATING GLASS Allinsulating glass is warranted against failure of the air seal for a period of ten years from the later of the date of manufacture or August 31 1988 Shou there be a failure of the air seal within the warranty period the company shall supply either the insulating glass only or the insulating glass in sash a the company s option The company will not under any circumstances be responsible for installation repainting refinishing or othersimilar activities necessary to complete the replacement It will be the owner s responsibility to complete the replacement The company will furnish either the insulating glass only or the insulating glass in sash only as the case may be free of charge F O B the original point of delivery Cracked or broken glass is not covered by the warranty SUBJERTS EXCLUDED FROM THIS WARRANTY Units which are improperty installed 2 Improper service or appearance caused by failure to follow the Installation instructions and General Painting and Staining Instructions included with your door 3 The appearance of the field finished doors is not warranted under any circumstances 4 Air or water infiltration due to the nature of the product French door only 5 Variances in the coloration of natural wood parts GENERAL PROVISIO
10. vities necessary to complete the replacement Itwillbethe owner s responsibility to complete the replacement Written notice ofany claim under this warranty must be given to Marvin Windows amp Doors within ten days of receipt of product if we have made an error or if any millwork proves to be unsatisfactory Warping shail not be considered a defect unless it exceeds 1 4 in the plane of the door itself and does not refer to the relation of the door to the frame or jamb in which itis hung tn measuring the amount of warp present in a door the following method shall be used Place a straightedge taut wire or string on the suspected concave face of the door at any angle which could be horizontal vertical or diagonal with the door in its instalied position The measurement of the warp shail be made at the point of maximum distance between the bottom of the straightedge taut wire or string and the face of the door Action on any claim for warping may be deferred at the option of the manufacturer for a period not to exceed 12 months from date of claim ffadoor has been installed priorto such ciaim being made the doormustremain hung inthe original installation during the period of deferment to permit conditioning to humidity and temperature Squareness of door panels shail not be considered a defect unless it exceeds 1 8 in the plane of the door itself and does not refer to the relation of the door to the frame or jamb in which itis hung In measuring
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