swnlx2sp301aw01 troubleshooting manual
Contents
1. TOP PANEL GROUND TO GRAPHIC PANEL 7p _ 6p VEND APPLICATION DETAILS 5 GRN YEL 4p hc x GROUND TO Pp Em GRN YEL 9 GROUND HOUSING COIN DROP ib GROUND TO NATL ER CONTROL CHASSIS ni H7 a5 5 BLU 6 6 4 4e RED 5 5e RED COIN DROP 1 e3 BRN 24 4 OPTIONAL 5 6 6 PNK 7 7 1 PNK 10 9 2 2 WHT RED 2 Be aO 8 8 WHT lt 8 a E d J i 2 7 ig COIN DROP 2 a H1 2 WHT BLU 4 4 OPTIONAL REI T 19 ON aul TRANSFORMER BLU RED Q w WHT BLK COIN VAULT 2 414 SEE DETAIL MIXING VALVE e E SWITCH 5 2 2 HOT COLD SWITCH m WHT ORG Jo 4 4 os 25 E 1212272 1 E 55 7 T 2 loe 6 aa gt a 3 lo 7 amp 7 5 E 1 2 RED NATURAL L LA SERVICE DOOR B I 1 SWITCH H6 12. L1 120 VOLTS A C 60 HZ LID SWITCH BLK CONTROL TRANSFORMER 9 awe SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING ip 3 28 I TWO H4 AVAILABLE OUTPUT 3 3 Ijaz OPTO OFF WHEN MACHINE RUNNING e 1 e Vmax 2800 e1 RED 8L0 26 m START PULSE INPUT HB 100 1 INPUT LED ENERGIZED START PULSE 50 1 4 watt lin 3 30 ma TME 20 msec min 2 60 1 on 3 70 te 24 RETURN 5 3 24 6 2 9 HS CONTROL 9 PES POWER e F 02 SUPPLY e amp o te BLU WHT 5 5 WATER HOT O4 PRESSURE SWITCH 4 HW J oe AND e ORG 000 3 z Os WATER CIRCUIT s COLD 7 1 lc X az Os GRY Ww 7 P COLD WATER o 15 og O12 1e PNK BLU MIXING VALVE GES LID SWITCH SENSE lt a MOTOR DIRECTION MOTOR SPEED Of jo AND CONTROL AND L 5 TIMING CIRCUIT Pw 92 ow O 3 H lt MOTOR 5 8 BLU z MASTER 95 WASHER i 25 o CONTROL A ASSEMBLY Ke uz 6 lt AGITATE amp mO MOTOR SPIN b v He DIRECTION CAPACITOR o 5 WW P 4 P S Ee gt 3 O4 3e a BRN 05 t 2 loe o WHT RED VEND APPLICATIONS DETAILS COIN CARD DROP READY HE VEND VEND _ WHT BLK e OPTIONS SERVICE DOOR OPTION TON
3. DRY2088N Figure 16 d Open cover for coin drop Refer to Figure 17 DRY2090N Figure 18 f Clean residue from coin rail with an alcohol moistened cloth Refer to Figure 19 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 51 Adjustments To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded Close cover for coin drop Move spring back over cover catch Reinstall coin drop into machine Reconnect electrical power to machine and drop l Adda coin to drop to verify that coin drop is operating properly and that electrical connection is working properly aa Alcohol Moistened Cloth DRY2091N Figure 19 g Clean light sensors with a soft brush or air spray duster Refer to Figure 20 Light Sensors DRY2092N Figure 20 52 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Section 5 Motor Test Procedure To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels
4. eee 20 13 Outer Tub Does Not Empty 21 14 Excessive Vibration uere etsi tecta 22 15 Water Leaking From Outer Tub eee 23 16 Troubleshooting Coin Drop eee 24 Electronic Control eene eee eee 28 17 Error Code Lasting eret etes 29 18 PDA Does Not Communicate With Control 31 19 No Visible Display on Control eene 32 20 Coins Ignored When Entered eee 34 21 Washer Will Not Fill Pressure Switch Diagnostic 36 22 Washer Will Not Fill Mixing Valve Diagnostic 38 23 Washer Over Fills d 40 24 No Agitation Low and High 42 25 Washer Will Not Spin High 44 26 Washer Will Not Spin Low Speed esses 46 Section 4 Adjustments eee eee eee eee ee eren setae etas sese 48 2T Leveling ses hein ts e err e re te 48 28 Belt Agitate and Spin sse 49 29 Cleaning Non Electronic Coin Drop eene 49 30 Cleaning Electronic Coin Drop ee 51 Section 5 Motor Test 53 Copyright 2009
5. O4 PRESSURE SWITCH M AND fe ORG lOs WATER CIRCUIT KZ us oh Le o O10 K1 70 z Jon COLD WATER z LS O oz Le PNK BLU MIXING VALVE HS LID SWITCH SENSE lt a uz MOTOR DIRECTION MOTOR SPEED OF AND CONTROL AND L m 1 TIMING CIRCUIT PNk O2 05 T lt e MOTOR 5 e z MASTER 95 WASHER 25 lo CONTROL H H B gt es ASSEMBLY k4 H7 lt AGITATE lt DIRECTION CAPACITOR SPIN ug Ne WI 5 065 eis E et z O4 3 5 2 106 4 WHT RED VEND APPLICATIONS DETAILS COIN CARD DROP HE READY HS VEND WHT BLK OPTIONS sewer pow N K 93 OPTION cM e CON VAULT SLU RED H9 2 Lar BLU RED e WHT ORG 1 e COIN DROP dg neg Zs 5 1 PNK YEL 4 4 OPTIONAL COIN DROP RED 8 Os riu e BLK BLU 811 _ O12 H2 H 2 2 4 O4 5 PLEASE CONSULT 5 INSTALLATION o7 St ME EUR EH H6 e o2 o2 4 O4 SINGLE COIN 5 DUAL COIN Les AND COIN READY Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT ATIC TLW379S 41 Trouble
6. TLW380S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 35 Troubleshooting Electronic Control 21 Washer Will Not Fill Pressure Switch Diagnostic 1 Close lid and Is the lid closed check switch for continuity Is there 120 volts AC between pressure Switch terminal 11 and neutral Check wiring between pressure switch and lid Switch Check for proper Is there 120 function of Volts AC between pressure pressure switch Switch terminal 9 and pressure hose and neutral and pressure accumulator switch terminal 5 Replace if and neutral necessary Is there 120 volts AC between terminal H3 5 on the control and neutral Check wiring between control board and pressure switch Refer to Washer will not fill mixing valve diagnostics TLW393S 36 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 202202 Troubleshooting Electronic Control Washer Will Not Fill Pressure Switch Diagnostic
7. BLU RED HB 2 BLU RED e WHT ORG HB 1 COR DROP LO GRY YEL 5 Os 1 PNK YEL D OPTIONAL w m Le 6 Os COIN DROP RED 45 8 2 BLK Os BLU 1 19n 0O12 HZ HZ o2 o2 O4 5 PLEASE CONSULT 5 INSTALLATION os niente DE L NNI L 8 TO CONTROL B H6 H6 e o2 o2 O4 O SINGLE COIN o5 o5 DUAL COIN r T AND COIN READY TLW379S Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control 22 Washer Will Not Fill Mixing Valve Diagnostic 38 Note Assuming No Fill pressure switch diagnostics checks out okay Is there voltage from either H3 4 or H3 1 to the Neutral wire Yes 2 Is there voltage across either the hot or cold coil to neutral Yes 3 Is there 120 volts AC across the coil of either the hot or cold valve No 4 Is there 120 volts AC between either the hot or cold coil to terminal 4 on the motor Yes 5 Is there 120 volts AC between either the hot or cold coil to terminal 8 on the motor Yes Correct wiring between terminal 8 of the motor and neutral side of the hot cold coil Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT No
8. faucet clogged Is hot water mixing valve solenoid inoperative Test solenoid and replace if necessary Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT wiring diagram or incorrect wiring TLW382S General Troubleshooting 2 No Cold Water There is no cold water Is the water Yes Is pressure Test switch supply faucet Open faucet switch and replace if closed inoperative inoperative Yes Remove and clean or replace hose Is the cold water fill hose kinked Yes Straighten or replace hose Refer to appropriate wiring Is there broken loose or incorrect Is the mixing valve Screen or screen in Disconnect cold fill hose outer end of fill hose and clean or wiring diagram nearest water supply replace screen faucet clogged Is cold water Test solenoid mixing valve and replace if _ solenoid necessary inoperative TLW383S Test control and replace if inoperative Is control inoperative 10 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 General Troubleshooting 3 No Warm Water There is no warm water Is there no Refer to hot water Paragraph 1 Is there no c
9. Mm o1 2 LY ae SINGLE COIN DUAL COIN AND COIN READY z s gt O 2 4 a4 49 ORG i 1e ORG a ps gs xt T o 4 2 WHT RED 5 1 1 GRY 5 5 ai 3 GRY os 95 59 BLU WHT READY CONNECTOR RIDGE OR TINNED MENS Bern i Mex NEUTRAL H5 aa GRN 12 9 e WHT CORD LID 2 _ GROUND TO E SWITCH 2 REAR PANEL alic cow uS ba PNK BLU bs CONTROL BLU RED pio ai 1 PNK BLU MANUAL PROGRAMMING ACCESS H7 PROGRAMMING MODE AND RECONNECTED 7 FOR NORMAL OPERATION a 8 4 4114 RED BLK 2 3139 RED 1 HB H2 it Ba 2 od TRANSFORMER DETAIL MESES o3 5 CARD READY COIN READY CARDREADER INSTALLATION lo 4 AND ELECTRONIC COIN DROP MANUAL FOR PROPER jo 5 MODELS ON LY INTERFACE CONNECTION TO CONTROL bs 24VAC ffi RED RED TO CONTROL 1 RED He Pre 4 RED b 250mA MAX TRANSFORMER FOR CUSTOMER pe WARNING INSTALLED VENDING Ll ps FAILURE TO INSTALL MAINTAIN DEVIGE aa 6 AND OR OPERATE THIS MACHINE ACCORDING TO MANUFACTURER S INSTRUCTIONS MAY RESULT IN CONDITIONS WHICH CAN PRODUCE BODILY INJURY AND OR PROPERTY DAMAGE TO MACHINE HARNESS THIS MACHINE MANUFACTURED NOTE UNDER ONE OR MORE OF THE WE FOLLOWING PATENTS POWER SUPPLY WIRING MUST UNITED STATES NO 3 253 874 HAVE CORRECT POLARITY AND 3 838 755 3 845 642 CANADIAN NO 1 008 265 GROUNDING FOR THE UNIT TO 994 685 OPERATE CORRECTLY OTHER PATENTS PENDING
10. Alliance Laundry Systems LLC All rights reserved No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 1 Section 1 Safety Information Throughout this manual and on machine decals you will find precautionary statements CAUTION WARNING and DANGER followed by specific instructions These precautions are intended for the personal safety of the operator user servicer and those maintaining the machine A DANGER Danger indicates an imminently hazardous situation that if not avoided will cause severe personal injury or death WARNING Warning indicates a hazardous situation that if not avoided could cause severe personal injury or death CAUTION Caution indicates a hazardous situation that if not avoided may cause minor or moderate personal injury or property damage Additional precautionary statements IMPORTANT are followed by specific instructions IMPORTANT The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed NOTE The word NOTE is used to communicate installation operation maintenance or servicing information that is important but not hazard related In the interest of safety some general prec
11. BLK Os BLU 10 11 O12 O12 HZ HZ 2 2 O4 5 PLEASE CONSULT 5 CARDREADER 97 C ye MANUAL Os INTERFACE CONNECTIONS Os H6 H6 Oo e o2 Os Os 4 O4 SINGLE COIN O5 DUAL COIN L es AND COIN READY TLW379S Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 33 Troubleshooting Electronic Control 20 Coins Ignored When Entered Start Coin Drop Diagnostic Test Refer to programming manual Does the count on the display increment Yes properly after entering coins No 1 Is H5 connector Yes properly seated on the control board No Properly seat connection and conduct diagnostic test again 34 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Reset control to ready mode 2 From the coin drop is the 3 pin plug properly connected Yes No Properly reseat connection and conduct diagnostic test again Replace electronic 3 Are the wires exiting the coin drop optical sensor cracked or broken Yes No Replace the coin drop control TLW392S 202202 Troubleshooting Electronic Control Coins Ignored When Entered CONNECTION DIAGRAM GROUND
12. LLC DO NOT COPY or TRANSMIT 202202 6 Rotate spring clockwise 40 to 60 degrees until it is free from right tabs Refer to Figure 6 General Troubleshooting 12 Use a small flathead screwdriver to push spring under center tab Refer to Figure 9 Center Tab Figure 6 7 Use screwdriver to remove spring from center tab Refer to Figure 6 8 Lift spring with attached clip off drop 9 Remove clip from spring Refer to Figure 7 Small Flat Screwdriver MIX5B MIX4B Clip Figure 7 10 Attach clip to new tension spring Part No 209 00598 02 11 Place clip installed on spring in slot on coin drop Refer to Figure 8 MIX8B Figure 8 Figure 9 13 Lift spring gently to place in position under left tab 14 Push spring to right until it snaps into position Refer to Figure 5 15 Close coin drop cover 16 Move tension spring over cover catch Refer to Figure 4 Reinstall Coin Drop Into Machine 1 Reinstall coin drop into machine 2 Reconnect electrical power to machine and drop 3 Add a coin to drop to verify that coin drop is operating properly and that electrical connection is working properly 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 27 Troubleshooting Electronic Control To reduce the risk of electric shock fire explosion serious in
13. No Yes No No Replace control Correct wiring between mixing valve and control Does water flow through the mixing valve No Yes Correct wiring between motor and neutral wire Thermal protector in motor open Replace motor Replace mixing valve Unit operates properly TLW394S Troubleshooting Electronic Control Washer Will Not Fill Mixing Valve Diagnostic L1 120 VOLTS A C 60 HZ LID SWITCH BLK 26 CONTROL TRANSFORMER SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING a L RED 4 8 TWO LEVEL i PRESSURE SWITCH T AVAILABLE OUTPUT im E 3 ERA OPTO OFF WHEN MACHINE RUNNING e Vmox 2806 Smo e NS START PULSE INPUT 10 100 Id INPUT LED ENERGIZED START PULSE ACTIVE 50 visa iin 3 30 mo TINE 20 msec min cal ae 7 w RED BLK 24 VAC RETURN e 24 zat H5 CONTROL a POWE
14. O12 H2 O1 O2 O3 O4 O5 O7 H6 O1 O2 O4 o5 READY VEND WHT BLK OPTION H5 es MANUAL 8LU RED PROGRAMMING PLEASE CONSULT CARDREADER INSTALLATION MANUAL FOR PROPER INTERFACE CONNECTIONS TO CONTROL WHT 2 e Os O4 Os 11 O12 92 2 O4 5 H6 e o2 O4 5 L es Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT EMATIC TLW379S Troubleshooting Electronic Control 45 Troubleshooting Electronic Control 26 Washer Will Not Spin Low Speed 1 Is there voltage across H7 1 on the control and terminal 4 on the motor No Yes 2 Is there voltage across H7 6 on the control and terminal 4 on the motor No Yes 3 Is there voltage across terminals 3 amp 4 on the motor No Yes 4 Is there voltage across terminals 3 amp 8 of the motor No Yes Check lid switch for proper operation Check wiring from control to lid switch to supply Replace control Correct wiring between motor and control Check operation of motor thermal protector Replace motor if necessary 5 Is there voltage across H7 3 on control to terminal 8 of the
15. drop and be heard dropping into coin vault If coin does not fall into coin vault or if coin drop sensor does not register that coin has been entered follow troubleshooting instructions on the following page Refer to Figure 1 for path that coin follows when working properly IMPORTANT Never use oil to correct coin drop problems Oil residue will prevent coins from rolling properly IMPORTANT Do not bend or damage mechanical parts within coin drop Additional coins following path to sensor Coin in m Coin Slot Coin Drop TM E DRY2B Figure 1 24 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 General Troubleshooting Troubleshooting Coin Drop Is proper electrical power supplied to coin drop Refer to wiring Incorrect electrical connection diagram for may prevent coins from proper connections registering in coin drop machine level Machines that aren t Refer to level may prevent coins from Installation Instructions following through required for instructions check stages on leveling machine of drop Is coin drop clean Residue or Refer to lint build up may prevent Adjustments section coins from following through for instructions on cleaning required check stages drop of drop Do coins Rabi fall freely eplace through drop coin drop Replace coin drop sensor SWD1
16. e e Zo Os WATER CIRCUIT A 1 elt OZ O9 z COLD WATER ze On 2 ES LID SWITCH SENSE lt a uz MOTOR DIRECTION MOTOR SPEED O5 lo AND CONTROL AND mI TIMING CIRCUIT u 2 Ou 3 lt MOTOR z MASTER 19 WASHER 25 lo CONTROL H H e ASSEMBLY a mO MOTOR 1 DIRECTION x H6 Lu ns o WH p et z O4 a Jos jos K3 VEND APPLICATIONS DETAILS COIN CARD DROP READY VEND m wW 3 VEND L WHT BLK es OPTIONS SERVICE DOOR OPTION CON VAULT puli BLU RED 2 2 WHT ORG 3 1 ON hU GRY YEL 5 au Os 1 PNK YEL 4 O WHT RED COIN DROP RED 9 Os 2 BLK es Os BLU 11 4811 HZ 92 O1 o2 O4 O4 Os E Os 2 INSTALLATION e MANUAL IR PROPER INTERFACE CONNECTIONS He H6 Oo e 2 O4 O4 SINGLE COIN o5 DUAL COIN L 6s AND COIN READY TLW379S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 43 Troubleshooting Electronic Control 25 Washer Will Not Spin High Speed 1 Is there voltage across H7 1 on the control and terminal 4 on the motor No Yes 2 Is there voltage across H7 5 on the control and terminal 4 on the motor No Yes 3 Is there voltage across t
17. ensure data is for current machine type EIOC Time out Exceeded Communication error Re aim external device and try again EIOE Encryption Error Incorrect machine type Before downloading ensure data is for current machine type EIOF Invalid Wake up or Infra Communication failure or infra red is disabled Manually enable red Disabled infra red on control or re aim external device and try again ECO2 Time out Error Communication failure Try card again EC03 Invalid Command Code Incorrect machine type Before downloading ensure data is for current machine type EC05 Invalid or Out of Range Incorrect machine type Before downloading ensure data is for Data current machine type EC11 No Card Reader Communication is valid but there is no card reader initialization Initialization Power down power up and try again EC18 No Communication Card reader initialized communication lost Power down power up and try again If error persists replace control or card reader EC19 No Card Reader Communication failure Power down power up and try again If Communication error persists replace control or card reader Right Network Communication Communication problem Wait for 1 5 minutes for error to clear If arta Error error doesn t clear power down and power up the machine If error 1 point Lit persists replace control or network board ALrn Break in Alarm Error Service the door or coin vault switches OFF Break in Alarm Shutdown Service the door or
18. voltage on either the orange wire of the hot valve or gray wire of the cold valve to neutral Unit works properly Check for incorrect or damaged wiring between water valve and L1 TLW2878 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 202202 Troubleshooting Electronic Control Washer Over Fills L1 120 VOLTS A C 60 HZ LID SWITCH BLK we PNK BLU WHT CONTROL TRANSFORMER 24 vac SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING 2 TWO LEVEL 2 o PRESSURE SWITCH Pu T AVAILABLE OUTPUT a FRA OPTO OFF WHEN MACHINE RUNNING 1 2806 imax Smo RED BLU 20 START PULSE INPUT m 10 400 0H 17 INPUT LED ENERGIZED START PULSE ACTIVE 50 1 4 lin 3 30 ma 20 msec min 2 60 100 OHM 3 70 1 4 watt e 4 St RED BLK 24 VAC RETURN 5 e 5 8 24 zat xi H5 CONTROL 2 POWER 02 SUPPLY O1 e 5 05
19. 714S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 25 General Troubleshooting b Electronic Coin Drops If coin drop is not accepting coins perform the following 1 Clean coin drop Refer to Paragraph 62 2 Test and replace tension spring using the following instructions Remove Coin Drop From Machine 1 Disconnect electrical power to machine and drop 2 Remove coin drop from machine Test Tension Spring 1 Push coin return button to open and close coin drop cover to clear possible coin jams 3 Ifcoin drop now operates properly replace tension spring using instructions on following pages Replace Tension Spring 1 Move tension spring downward until cover catch is free Refer to Figure 4 Refer to Figure 2 Coin Return Coin Drop Button Cover DRY2088N Cover Catch Figure 4 2 Open cover for coin drop 3 Place a small flathead screwdriver under right side of tension spring and lift up Refer to Figure 5 Figure 2 2 Manually hold down coin drop cover and insert coin Refer to Figure 3 MIX6B Coin Drop Cover Small Flathead Screwdriver Right Side of Tension Spring Figure 3 Figure 5 4 Use screwdriver to move spring approximately 3 mm to left 5 Lift spring over left tab Refer to Figure 5 26 Copyright Alliance Laundry Systems
20. ANSFORMER _ SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING RED Hi 3 4 n TWO LEVEL 2 t PRESSURE SWITCH el T AVAILABLE OUTPUT e 3 eal OPTO OFF WHEN MACHINE RUNNING 1 e Vmax 280 Imox S RED BLU E START PULSE INPUT HB 19 100 INPUT LED ENERGIZED START PULSE ACTIVE le 50 1 4 watt val lin 3 30 ma 20 msec min 2 so 100 var ina e 70 1 4 watt 3 RED BLK 24 VAC RETURN 5 e 3 BLK 24 wet 6 2 H5 CONTROL e WHT POWER e O2 SUPPLY M 5 E O1 e BLU WHT 5 5 WATER M a O4 PRESSURE SWITCH HW Oe AND e as WATER CIRCUIT s 1e az 099 O10 K1 lt COLD WATER Ze On 012 E LID SWITCH SENSE lt MOTOR DIRECTION MOTOR SPEED O5 AND CONTROL AND Le 1 TIMING CIRCUIT Q lt MOTOR z MASTER 95 WASHER 25 o CONTROL H Eg es ASSEMBLY Ka lt mO MOTOR x DIRECTION 2 jo Wh E z O4 a 5 1 0 K3 I VEND APPLICATIONS DETAILS COIN DROP VEND OPTIONS SERVICE DOOR VAULT H5 WHT BLK 3 BLU RED 48 2 COIN DROP 1 WHT ORG 1 OPTIONAL GRY YEL 5 We PNK YEL 4 WHT RED COIN DROP RED 8 Y e SINGLE COIN DUAL COIN AND COIN READY BLK BLU S10 a a AA
21. Commercial Topload Washers Refer to Page 5 for Model Numbers Surjoo0uqso qno r Part No 202202 Laundry Systems www comlaundry com October 2009 Ta b of Section 1 Safety Information 2 Locating an Authorized 1 3 Co nte nt Section 2 Introduction s sssssscossssssssesensssssncenssessnssasensenssavenseasenseasens 4 Customer Servie 4 Nameplate Location 2 uinea ipis 4 Model Identification sienien ritrasse aeni rennen 5 Theory of Operations ssania e teni Denies 6 Section 3 General Troubleshooting eee eee eere ee eee eee ennne 8 Hot Waters ap e CEU Ie reet dede 9 2 NoiCold Water sc eate s 10 Warm Waters ie diee eet ee ete tee Pega 11 4 Water Does Not Stop At Proper Level 12 5 Motor Does Not sese 13 6 14 7 Constant Agitation 4 pg ee nea oe 15 8 Washer Overheats Cycles On Motor Thermal Protector Switch Actuator Kicks In And esee 16 9 Slow Spin Or No Spin serene een 17 10 Constant Spin aa eene P eee 18 11 Washer Stops In Cycle Quits After A Couple Loads Is Intermittent irren toto te decet we nee 19 12 Washer Is Locked Up Or Binding
22. NPUT LED ENERGIZED START PULSE 50 1 4 watt JD lin 3 30 ma TME 20 msec min 2 6 E 199 ow inu gt 7 wai 1 RED BLK 24 VAC RETURN 56 3 24 zat H5 CONTROL 2 Nur POWER SUPPLY lt PS amp 101 5 BLU WHT lt Os HOT e a TER O4 PRESSURE SWITCH 4 HW if AND e lt 2 Os WATER CIRCUIT gt F1 Ww B 2 9 4 1 lt COLD WATER z O11 OG 012 Es LID SWITCH SENSE lt a ru MOTOR DIRECTION MOTOR SPEED OS lo AND CONTROL AND 10 1 TIMING CIRCUIT aw lt n e MOTOR z MASTER 95 WASHER 25 o CONTROL Eg 9 ASSEMBLY K4 amp mO _ MOTOR DIRECTION x n6 0 o Wt 3 o 2 O4 a g 05 4 Tos K3 VEND APPLICATIONS DETAILS COIN CARD DROP HE READY VEND WHT BLK 3 VEND WHT BLK s OPTIONS SERVICE DOOR OPTION Cow VAULT SLU RED HB 2 DAD BLU RED e WHT ORG 1 COIN DROP Y A 5 e 1 E 4 4 OPTIONAL wan te Os DROP RED G8 Vs 7 BLK Os BLU 10 11 11 0O12 HZ HZ 02 O2 O4 O4 5 PLEASE CONSULT 5 CARDREADER INTERFA Os CONNECTIONS Os H6 H6 e o2 o2 O3 O4 SINGLE COIN Os DUAL COIN L es AND COIN READY TLW379S Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electro
23. R gt loz SUPPLY amp 5__ 5 Os WATER O4 PRESSURE SWITCH Os AND Zo Os WATER CIRCUIT 07 Li Lu az 9 z O10 x zb On O 012 ES LID SWITCH SENSE lt a uz MOTOR DIRECTION O5 lo AND CONTROL AND mI TIMING CIRCUIT u 2 Ou 3 z 19 WASHER 25 o CONTROL Gi e ASSEMBLY E ie DIRECTION CAPACITOR 8 a x mo O Ww P 4 etre z ert z O4 3 a amp B8RN os 2 106 K5 VEND APPLICATIONS DETAILS COIN CARD DROP E READY m wW 8 5 VEND WHT BLK es OPTIONS SERVICE DOOR OPTION VAULT UAL BLU RED 2 2 3 1 5 PROGRAMMING Os FA PNK YEL 4 4 Y WHT RED 2 os COIN DROP RED 9 Os Ys WHT BLK es Os BLU B10 11 4811 HZ HZ o2 o2 O4 O4 5 PLEASE CONSULT B CARDREADER MANDAL TUR PROPER INTERFACE CONNECTIONS H6 Oo e 2 O4 O4 SINGLE COIN o5 DUAL COIN L 6 AND COIN READY TLW379S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39 Troubleshooting Electronic Control 23 Washer Over Fills 40 With power disconnected does Replace mixing the unit still over valve flow Reconnect power Is there
24. RD READY AND COIN READY TRANSFORMER WIRING RED H e D TWO LEVEL uz re PRESSURE SWITCH LT AVAILABLE OUTPUT 39 FRA OPTO OFF WHEN MACHINE RUNNING 4 T8 Vmax 28VDC Imax RED BLU 26 iu START PULSE INPUT m 100 Id INPUT LED ENERGIZED START PULSE ACTIVE 50 1 4 watt lin 3 30 ma TIME 20 msec min 2 60 bra i 3 70 1 4 watt amp RED BLK 24 VAC RETURN 5 24 za e H5 CONTROL M WHT O3 POWER e oz SUPPLY 5 50 2 BLU WHT 5 05 HOT WATER O4 PRESSURE SWITCH HW u Oe kd ORG XX s lt re WATER CIRCUIT is COLD Im ON dz los GRY w 7 lt Bh COLD WATER o oz le D was MIXING VALVE II LID SWITCH SENSE lt a MOTOR DIRECTION MOTOR SPEED Of jo AND CONTROL AND 1 aa o TIMING CIRCUIT 2 tH los lt MOTOR 5 1 z MASTER 9 WASHER 25 los CONTROL mim 8 A ida E 9 ASSEMBLY 7 6 AGITATE O HE DIRECTION CAPACITOR SPIN a 25 o Wt d 92 RED E z Os O4 a 5 los pt ad BRN 106 WHT RED d VEND APPLICATIONS DETAILS COIN CARD um 5 m VEND WHT BLK OPTIONS SERVICE DOOR ene 3 OPTION e con vanir BLU RED E 2 UTE e e 1 wang e s adl Ll A 0 5 Os 1 x PNK YEL OPTIONAL Y WHT RED COIN DROP RED Ss Os EE Vs MT
25. all 920 748 3121 Nameplate Location When calling or writing about your product be sure to mention model and serial numbers Model and serial numbers are located on nameplate s as shown TLW12C 4 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Introduction Model Identification Information in this manual is applicable to these washers HWNLX2SP111CW0O1 SWNLC2PP 1 11TWO1 HWNLE2SP111CW01 SWNLC2PP111TWNA HWNLE2SP111CWNA SWNLC2SP111TQ01 HWNLY2SP111CW01 SWNLC2SP 1 11TWO1 SWNLC2SP111TWNA SWNLX2SP111TW01 SWNLY2PP111TWO1 SWNLY2PP111TWNA SWNLY2SP111TWO 1 SWNLY2SP111TWNA 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 5 Introduction Theory of Operation Pressure Switch Located inside control hood Mixing Valve Washtub Transmission Motor The cycle begins with a wash fill The water temperature is determined by the temperature selected While water fills the washtub a column of air is trapped in a pressure bulb and hose The air pressure continues to increase as the washtub fills with water until it is great enough to activate the pressure switch The pressure switch then causes the wash fill to stop Agitator Outer Tub SS Ej OF X N EE z Pump W488SE3B and wash agitation to begin However the lid must be closed for the washer to agi
26. autions relating to the operation of this machine follow Failure to install maintain and or operate this product according to the manufacturer s instructions may result in conditions which can produce serious injury death and or property damage Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire electric shock serious injury or death WO006R2 2 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Safety Information To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury electrical shock or death W007 If you or an unqualified person perform service on your product you mu
27. cal fuse Is electrical power off fuse blown or power cord not plugged in Close lid or test switch and replace if inoperative Is lid open or lid switch inoperative Yes Reset control or try another cycle Is control improperly set Test control and replace if inoperative Is control inoperative Are motor starting functions inoperative no start or motor hums only Refer to Motor Yes _ Test Procedure section to check start switch and start windings Is motor dead won t run Has motor overload protector cycled Is there a bind in upper or lower motor bearing Is there broken loose or incorrect wiring Is power cord miswired Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT General Troubleshooting Refer to Motor Test Procedure section to check switch and windings Wait two or three minutes for overload protector to reset If protector cycles repeatedly refer to Paragraph 8 Remove belt and determine if motor shaft will spin Replace motor if shaft is locked up Refer to appropriate wiring diagram Refer to appropriate wiring diagram for correct wiring TLW384S General Troubleshooting 6 No Agitation No agitation Is contro
28. coin vault switches Error 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 29 Troubleshooting Electronic Control Display Description Cause Corrective Action EFL Fill Error Pressure switch fails to open in 30 minutes or other programmed length of time in any fill agitate cycle Edr Drain Error Water sensed at end of wash spin step or final spin step Err Coin Error Invalid coin pulse or inoperative coin sensor Check coin drop area and remove obstructions If error persists tampering may have occurred Evaluate security procedures 30 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Troubleshooting Electronic Control 18 P DA Does Not Communicate With Control Attempt to communicate with the electronic control using the PDA Is there Check PDA acknowledgement manual for correct from the control use of IR Is there any control No response Make sure that SDIO IrDA If PDA displays Yes control mismatch select proper card is installed if required on PDA Check PDA set up Com port Baud Rate Consumer IR Bit control type No Does the electronic control display EIOF or C Communication sequence checks out properly EIOF Turn IR communication on refer to programming manual Has IR communication Yes been turned off No Change electronic cont
29. cycle Following rinse agitation a final spin extracts the rinse water from the clothes preparing them for the dryer Section 3 General Troubleshooting To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded IMPORTANT Refer to appropriate model wiring diagram for aid in testing washer components 8 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 1 No Hot Water There is no hot water Is the water supply faucet closed Is the water supply cold Is the hot water fill hose kinked Yes General Troubleshooting Is control inoperative Open faucet Is pressure switch inoperative Check water heater Straighten or replace hose Is there broken loose Yes Test control and replace if inoperative Test switch and replace if inoperative Remove and clean or replace hose Refer to appropriate 202202 Is the mixing valve Screen or screen in outer end of fill hose nearest water supply Disconnect hot fill hose and clean or replace screen
30. drop to allow coin to follow through sensor Reinstall coin drop into machine Reconnect electrical power to machine and drop Add a coin to drop to verify that coin drop is operating properly and that electrical connection is working properly NOTE If coin drop does not operate properly after above steps have been completed corrosion of metal or vandalized components within coin drop may be preventing the coin drop from functioning correctly Replace coin drop 202202 Adjustments To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded 30 Cleaning Electronic Coin Drop NOTE The electronic coin drop should be cleaned once a year Clean the drop more often if it is exposed to high levels of residue or lint build up a Disconnect electrical power to machine and drop b Remove coin drop from machine c Move spring downward until cover catch is free Refer to Figure 16 NOTE Do not lift or overbend the spring in any direction DRY2089N Figure 17 e Clean the coin path with a soft brush and wipe exposed surfaces with an alcohol moistened cloth Refer to Figure 18
31. emove remainder of residue Refer to Figure 13 Cotton Swab Figure 13 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 49 Adjustments To reduce the risk of electric shock fire explosion serious injury or death e Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded i j 50 Check coin return pendulum to verify it swings freely If pendulum does not swing freely spray pendulum pivot point with Teflon based lubricant and move pendulum back and forth two to three times An additional application of Teflon based lubricant may be necessary to ensure that pendulum swings freely Refer to Figure 14 Pendulum Figure 14 Check coin drop sensor for dust or dirt on eyes Wipe eyes with dry cotton swab Refer to Figure 15 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT IMPORTANT DO NOT use isopropyl alcohol to clean electronic sensor or eyes k l m n Figure 15 Reinstall coin return on to coin drop frame Reinstall metal clip and slide towards coin insert slot All cotter pin holes must line up Reinstall cotter pin Place drop on level surface to verify that coins follow correct path in drop It may be necessary to lift
32. erminals 7 amp 4 on the motor No Yes 4 Is there voltage across terminals 7 amp 8 of the motor No Yes Check lid switch for proper operation Check wiring from control to lid switch to supply Replace control Correct wiring between motor and control Check operation of motor thermal protector Replace motor if necessary 5 Is there voltage across H7 3 on control to terminal 8 of the motor No Replace the control Yes 6 Is there voltage across terminals 6 amp 8 of the motor Correct wiring to the motor Is there voltage from H7 2 on control to terminal 6 of the motor Yes 8 Is there voltage from H7 4 on control to terminal 1 of the motor No Replace control Yes Unit should operate properly TLW396S 44 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 202202 Washer Will Not Spin High Speed L1 N 120 VOLTS A C 60 HZ a LID SWITCH BLK d PNK BLU WHT CONTROL TR
33. id switch replace if inoperative inoperative Is there a bind in Replace pump pump Is drive belt broken or worn Replace belt Refer to Motor Test Procedure section to check switch and windings Wait two or three minutes for Has drive motor overload protector overload to reset If protector protector cycles cycled repeatedly refer to Paragraph 8 Is there no clearance between brake pads and discs Replace pads and brake assembly Is there broken loose or incorrect wiring Refer to appropriate wiring diagram Repair or replace transmission assembly Is transmission assembly inoperative TLW388S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 17 General Troubleshooting 10 Constant Spin Constant spin Is control inoperative Washtub does not stop spinning within seven seconds after lid is opened Is there excessive wear on brake pads or missing brake pads Is there shorted or incorrect wiring 18 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Test control and replace if inoperative Replace brake pads and brake assembly Replace brake pads and brake assemb
34. jury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded IMPORTANT Refer to appropriate model wiring diagram for aid in testing washer components 28 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 17 Error Code Listing Errors beginning with El refer to external device Infrared communication errors Errors beginning with EC refer to card reader errors All other errors refer to machine errors Troubleshooting Electronic Control Display Description Cause Corrective Action E101 Transmission Failure Communication failure Re aim external device and try again E102 Device Time out Communication failure Re aim external device and try again E103 Invalid Command Code Incorrect machine type Before downloading ensure data is for current machine type E104 Expecting Upload Request Communication failure Re aim external device and try again E105 Invalid or Out of Range Incorrect machine type Before downloading ensure data is for Data current machine type E109 CRC 16 Error Communication failure Re aim external device and try again Invalid Machine Incorrect machine type Before downloading
35. l inoperative Test control and replace if inoperative 15 pressure switch inoperative Is there broken loose or incorrect wiring Is drive belt broken Refer to Motor Test Procedure section to check switch and windings Test switch and replace if inoperative Refer to appropriate wiring diagram Replace belt Is transmission assembly inoperative Has drive motor overload protector cycled Is there bind in pump Is lid open or lid switch inoperative Yes 14 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Yes Replace transmission assembly Refer to Paragraph 8 Replace pump Close lid or test switch and replace if inoperative TLW385S 7 Constant Agitation Constant agitation Is control inoperative Is there shorted or incorrect wiring Is transmission assembly inoperative 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Test control and replace if inoperative wiring diagram Refer to appropriate Repair or replace transmission assembly TLW386S General Troubleshooting 15 General Troubleshooting 8 Washer Overheats Cycles On Moto
36. ly Refer to appropriate wiring diagram General Troubleshooting 11 Washer Stops In Cycle Quits After A Couple Loads Is Intermittent Washer stops in cycle quits after a couple loads or is intermittent Wait two or three t and NE ali 2 e overload overload protector Ene ee to reset If protector protector cycles repeatedly refer to Paragraph 8 cycled Is belt tension Make sure idler too great not spring is allowing properly proper slip connected Refer to Motor Are motor Test Procedure switch section to check functions switch inoperative functions Test control and replace if Is control inoperative i inoperative Has brake Check that all transmission these or motor components locked up and are able to Is there freel Refer to will not turn move freely Proen 16088 appropriate wirin or incorrect pp 9 diagram wiring TLW390S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 19 General Troubleshooting 12 Washer Is Locked Up Or Binding Washer is locked up or binding Is there excessive belt tension Yes Replace belt and or idler spring Are brake Free bindi
37. motor No Replace the control Yes 6 Is there voltage across terminals 6 amp 8 of the motor Correct wiring to the motor Is there voltage from H7 2 on control to terminal 6 of the motor Yes 8 Is there voltage from 7 4 on control to terminal 1 of the motor No Replace control Yes Unit should operate properly TLW397S 46 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 202202 Washer Will Not Spin Low Speed L1 N 120 VOLTS A C 60 HZ LID SWITCH BLK ee PNK BLU Q CONTROL TRANSFORMER 9 24 SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING RED 3 te TWO LEVEL 2 t PRESSURE SWITCH 6 T AVAILABLE OUTPUT e 7 OFF WHEN MACHINE RUNNING isa Vmax 28VDC Imax 5ma START PULSE INPUT UB 100 OHM I
38. ms LLC DO NOT COPY or TRANSMIT Correct wiring No between motor terminal 8 and control Replace control TLW395S 202202 Troubleshooting Electronic Control No Agitation Low and High Speed L1 N 120 VOLTS A C 60 HZ LID SWITCH BLK 26 PNK BLU WHT CONTROL TRANSFORMER 9 SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CARD READY AND COIN READY TRANSFORMER WIRING RED H 3 tej o TWO LEVEL E PRESSURE SWITCH T AVAILABLE OUTPUT 26 E 3 ERA OPTO OFF WHEN MACHINE RUNNING 1 E Vmax 2806 Smo RED BLU NS START PULSE INPUT HB n 10 100 omu IW INPUT LED ENERGIZED START PULSE ACTIVE 5 50 1 4 watt lin 3 30 ma TME 20 msec min 2 so 100 OHM 70 1 4 watt e c o 4 et RED BLK URN 5e e 24 VAC H5 CONTROL 2 POWER SUPPLY O1 Se 5 gum 5 05 M O4 PRESSURE SWITCH NAT z AND
39. nd load weight cause the drive belt tension on the idler side of the belt to overtake the idler spring pressure allowing the belt to become slack on the opposite side This reduces the belt to pulley contact and allows slipping between the belt and pulley 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Introduction As water is removed by the pump and the momentum of the washtub increases the idler spring tension gradually overcomes the belt tension removing the belt slack This eventually increases the belt to pulley contact until maximum spin speed is achieved The drive pulley turns clockwise riding up the ramps of the helix exerting pressure on the brake and forcing it to release from brake pads The helix drives the input shaft of the transmission and when the input shaft turns in the clockwise direction the roller clutch locks onto the shaft causing the entire transmission assembly to turn None of the gears in the transmission are operating at this time The hub of the washtub is splined to the transmission tube and rotates with the transmission assembly The centrifugal force created by the spinning washtub causes water to be extracted from the clothes Water is introduced during the first spin to SPRAY the garments and remove suds from them The initial spin is followed by rinse agitation to rinse away any detergent residue The washer fills and then agitates like the wash portion of the
40. ng pads pads or binding replace pads Is there a bind in upper or lower bearing Replace bearing Contact local utility company Is voltage or have a incorrect qualified hs his electrician bind in a Replace pump heck power n supply Is there a bind in Repair or replace transmission transmission TLW338S 20 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 13 Outer Tub Does Not Empty Outer tub does not empty Is drain hose kinked Is drain hose out of hose retainer clip in back of cabinet Is water pump inoperative Is there an obstruction in outer tub outlet hose 202202 Straighten hose General Troubleshooting Remove washer front panel and install drain hose into hose retainer clip in back of cabinet Replace pump Remove obstruction Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT General Troubleshooting 14 Excessive Vibration Excessive vibration Is there an unbalanced load in tub Is there a broken or disconnected module spring s Is washer unleveled Is washer installed on weak spongy carpeted or built up floor Are cabinet screws incorrect or loose Stop washer redis
41. nic Control 47 Section 4 Adjustments To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded 27 Leveling Legs Refer to Figure 10 a Place rubber feet on all four leveling legs b Place washer in position on a clean dry and reasonably firm floor c Loosen locknuts and adjust two front leveling legs Once adjusted tilt washer forward on front legs and lower back down into position to set the rear self leveling legs d Washer must not rock After washer is at desired height tighten locknuts securely against bottom of washer base If these locknuts are not tight washer will not remain stationary during operation NOTE Install rear extension leg kit No 566P3 optional equipment at extra cost to raise height of washer NOTE Improper installation installation on carpet or flexing of a weak floor will cause excessive vibration IMPORTANT Do not slide washer across floor once leveling legs have been extended as legs and base could become damaged Washer Base Locknut Leveling Leg TLW381S Figure 10 48 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Adjus
42. old water Refer to Paragraph 2 TLW328S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 11 General Troubleshooting 4 Water Fill Does Not Stop At Proper Level Water fill does not stop at proper level Is pressure switch inoperative Is there an air leak in pressure hose Is mixing valve inoperative Test switch and replace if inoperative Replace hose Test valve and replace if inoperative Was there a siphoning action started in washer causing water to be siphoned from washer during cycle due to end of drain hose being lower than cabinet top of washer Yes v Install 562P3 Siphon Break Kit Does drain hose fit tight in standpipe or drain Yes Provide an air gap around drain hose and drain receptacle Is there water in pressure hose Blow air through hose to remove water Is there broken loose shorted or incorrect Yes Refer to appropriate wiring diagram wiring 12 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT TLW329S 202202 202202 5 Motor Does Not Run Motor does not run Check laundry room for blown or loose fuse s or open circuit breakers Washer itself does not have an electri
43. r Thermal Protector Switch Actuator Kicks In And Out Washer overheats cycles on motor thermal protector switch actuator kicks in and out Is belt tacky not allowing proper slip Is belt tension too great not allowing proper slip Is control inoperative Are motor switch functions inoperative Check belt and replace if defective Make sure idler spring is properly connected Test control and replace if inoperative Refer to Motor Test Procedure section to check switch functions 16 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Is there a bind in water pump assembly binding Have bearings transmission or motor locked up and ill not turn Is voltage incorrect Replace pump Free binding pads or replace pads and brake assembly Yes Check that all these Yes components are able to move freely Correct binding component Contact local utility company or have a qualified electrician check power supply TLW387S 202202 9 Slow Spin Or No Spin Slow spin or no spin General Troubleshooting Test control and replace if inoperative Is control inoperative Is lid open Close lid or test p Yes switch and or l
44. removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded IMPORTANT Disconnect base wire harness plug from motor WNNNG 0 0 0 80800 Disconnect electric power to washer before performing the following steps Motor test procedures using an Ohm meter NOTE Resistance readings slightly out of given ranges may be due to meter conditions These readings DO NOT necessarily indicate motor failure Meter Connections If Not 1 Ground to Each Other Terminal Open Terminal shorted to ground 2 White to Yellow Closed Open thermal overload 3 Red to Brown 2 8 Ohms winding open or resistance too high or too ow 4 Blue to White 1 2 Ohms High speed winding 4 pole open or resistance too high or too low 5 Violet to White 2 speed motor 2 5 Ohms Low winding open High speed winding open approximate or resistance too high or too low 6 R to Red Closed Open start auxiliary switch P to Blue 2 speed motor Closed Open start switch 4 pole winding NOTE Steps 8 9 and 10 are with motor centrifugal mechanism in the run position 8 R to Red Open Start auxiliary switch 9 P to Blue 2 speed motor 3 Ohms Refer to Blue to White and Violet to White approximate 10 to Violet 2 speed motor Closed Open low 6 pole winding run swi
45. rol and repeat procedure TLW391S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 31 Troubleshooting Electronic Control 19 No Visible Display on Control Note Assuming the unit is plugged into a live outlet 1 Check wiring to transformer Check supply voltage to unit Is there voltage at the primary side of the transformer Is there 24 volts at the secondary side of the transformer Replace transformer Is there 24 volts AC across terminals H1 1 amp H1 3 on the control board Check wiring between control and transformer Replace control TLW279S 32 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 Troubleshooting Electronic Control No Visible Display on Control N 202202 120 VOLTS A C 60 HZ gt LID SWITCH BLK PNK BLU WHT CONTROL TRANSFORMER SEE CONNECTION DIAGRAM DETAIL FOR OPTIONAL CA
46. shooting Electronic Control 24 No Agitation Low and High Speed 1 2b Is there voltage between H7 1 on control to terminal 4 on the motor Is there voltage between H7 5 and terminal 4 on the motor Check operation of lid switch check wiring to control Yes High speed 2a Low speed Is there voltage between H7 6 and Replace control terminal 4 on the motor Is there voltage across terminals 7 amp 4 on the motor Yes High speed Low speed Is there voltage Correct wiring across terminals 3 amp between control 4 on the motor and motor Is there voltage across terminals 3 amp 7 on the motor Yes High speed 4 Low speed Check operation of Is there voltage thermal protector across terminals 3 amp in the motor 8 on the motor Replace motor if necessary Is there voltage between terminal 1 of the motor and H7 2 on the control 5 Is there voltage at H7 4 on the control No Replace control to terminal 8 on the Yes motor 8 Yes Is there voltage 6 between H7 3 on No control to terminal 1 Correct wiring on the motor Is there voltage No between control and motor Check capacitor replace Yes if necessary across terminal 1 amp 8 of the motor Yes Replace motor 42 Copyright Alliance Laundry Syste
47. st assume the responsibility for any personal injury or property damage which may result The manufacturer will not be responsible for any injury or property damage arising from improper service and or service procedures W008 NOTE The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when installing maintaining or operating the washer Always contact your dealer distributor service agent or the manufacturer about any problems or conditions you do not understand Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service Review all service information before beginning repairs Warranty service must be performed by an authorized technician using authorized factory parts If service is required after the warranty expires Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 3 Section 2 Introduction Customer Service If literature or replacement parts are required contact the source from whom the machine was purchased or contact Alliance Laundry Systems at 920 748 3950 for the name and address of the nearest authorized parts distributor For technical assistance c
48. tate or spin The washer uses a reversing type motor a special drive belt and an idler assembly The idler assembly applies tension to the outside of the drive belt 6 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 202202 During agitation the motor runs in the counterclockwise direction The spring tension on the idler pulley applies the tension required to reduce the slack on the drive belt and maintain maximum belt to motor pulley contact This eliminates belt slippage and ensures an efficient wash action even with extra large loads The belt drives the transmission drive pulley in the counterclockwise direction The pulley drives the helix which is splined to the input shaft of the transmission This causes the input shaft to turn inside of a roller clutch which is pressed into the transmission cover This roller clutch acts as a bearing in the counterclockwise direction allowing the transmission gears to operate The transmission s rack and pinion gear design produces a 210 degree agitation stroke at the output shaft of the transmission which drives the agitator The brake assembly remains locked during the agitation mode since no pressure is applied to it by the transmission drive pulley After the wash agitation is completed the timer advances into the first spin During spin the motor reverses turning in the clockwise direction to spin the water out of the washtub The combination of water washtub a
49. tch 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 53
50. tments To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is properly grounded 28 Belt Agitate and Spin No belt adjustment is required 29 Cleaning Non Electronic Coin Drop a Disconnect electrical power to machine and drop b Remove coin drop from machine c If lintis preventing coins from rolling through coin drop blow compressed air though coin entry and along the side of the coin drop Refer to Figure 11 Cotter Compressed Air Figure 11 d Insert a coin through the coin drop If coin does not roll through drop continue with the following e Remove cotter pin from top of drop Refer to Figure 11 Save pin for reinstallation when cleaning is complete f Move metal clip closer to sensor so that it comes off frame Refer to Figure 11 g Remove coin return from coin drop frame Refer to Figure 12 Ss AT Figure 12 h Check coin path in coin drop for lint and residue If lint or light residues are present use a cotton swab to remove If heavy residue is present it may be necessary to first scrape off excessive residue and then use a cotton swab dipped in water or isopropyl alcohol rubbing alcohol to r
51. tribute load then restart washer Yes Connect or replace module spring s Adjust leveling legs Relocate washer or Yes support floor to eliminate weak or spongy condition Replace with correct screws or tighten Is base damaged washer was dropped Replace base assembly Is friction ring broken Replace friction ring 22 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT TLW340S 202202 General Troubleshooting 15 Water Leaking From Outer Tub Water leaking from outer tub 15 water seal Replace hub in outer tub and seal kit leaking assembly Is there an obstruction in drain causing water to come over top of outer tub cover Remove obstruction Is there a hole in outer tub Yes Replace outer tub Is tub to mp h Is pressure Replace pene ea Tighten clamp hose or Yes pressure hose clamp accumulator and or leaking accumulator Is outer tub cover gasket leaking Replace gasket TLW341S 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 23 General Troubleshooting 16 Troubleshooting Coin Drop a Non Electronic Coin Drops When coin is placed into coin slot the coin should roll down
Download Pdf Manuals
Related Search