Smart-Therm Service Manual Jan 15th, 2010, Size: 364 KB
Contents
1. POWER button All membrane panel LED s will turn off INFO The cooling fan will continue to run and will turn off approximately 20 seconds after the power is turned off The unit will auto reset when the power is turned off The fan will cycle and all 10 lights will flash Maintenance SMART THERM CHARGER CLEANING INSTRUCTIONS 1 Unplug the charger before cleaning Do not submerge the charger in water Do not splash or pour water onto the chargers control panel or into intake outlet vents Possible shock hazard may result and the charger may be damaged 2 The cooking surface is a material similar to tempared glass Please use appropriate care in handling and cleaning Page 4 3 Do not use steel wool or abrasivecleaners or chlorinated cleaners on the charger 4 Wipe the entire charger off with a damp cloth and mild deter gent Dry the charger before connecting it to its electrical source WARNING Never spray wash or use excessive water on the E Smart Therm induction charger Before cleaning it is absolutely necessaryto unplug power plug Do not use the cook top if glass is broken or if anything melts onto it Always use approved coo kware when in cooktop mode Never use the cook top as a work surface or cutting board Never attempt to cook food directly on the glass surface Never attempt to heat aluminum foil 4 AFTER WASHING SMART THERM BASES STORE IN DINEX DRYI2. heat or charge remaining For example if 4 LED s are lit the base will require only 6 more lights to complete the cycle time for a full charge 10 If the charger sees no activity for an extended period of time it will beep 2 times and go into Sleep mode to conserve power This will be indicated by the red LED s scrolling across the display Press any button to restart normal operation 11 The Smarts gt Therm Charger has an auto shutoff fea ture that will turn off the machine after it has been idle for a period of time The charger can also be turned off manually by depressing the power button INFO The cooling fan will continue to run and will turn off a approximately 20 seconds after the power is turned off Smart Therm chargers have an auto reset feature that is activated when the unit is turned off Upon turning the unit off the fan will cycle on all lights will flash and it will then turn off COOKING MODE 611120 amp 611220 ONLY WARNING Do not heat Smart Bases in cooktop mode a Doing so will void warranty Always use the Base Locator when heating Smart Bases The Smart gt Therm Charger will power up by default in the Smart Therm mode If your charger is equiped with the cooktop feature you can also use the charger as a cooktop To get into cook mode first remove the base locator by lifting it straight up off the charger Failure to remove this may cause melting or other damage to
3. it While charger is OFF press the POWER button 3 times within 10 seconds to activate Cook mode The charger will beep once to indicate it has entered the cooking mode When first entering cooking mode it will be at minimum power so one 1 red LED will be lit If you are in Smart Therm mode no red LED s will be lit unless there is a valid base charging on the charger Use the up and down arrow buttons to adjust the power level in 10 increments of max power The red LED s will light climbing from left to right with each press of the up arrow Full power is indi cated by having all ten 10 LED s lit Pressing the down arrow will turn off the LED s from right to left and reduce the power locator Smarte Therm charger 1 Do not attempt to heat a Smart Therm base in cooktop mode 2 Do not attempt to heat a Smarte Therm base without base locator l INFO f there is no heating for more than 30 seconds a the power level will revert to the minimum power level 1 3 If machine is idle for more than 3 minutes the charger will revert back to Smarte Therm mode 4 If a Dinex base is placed correctly on the charger while in cooking mode the charger will revert back to Smart Therm mode and proceed to automatically heat the base to the required temperature 5 Each evening before you close your operation turn off all Smart Therm chargers by depressing the
4. of any facility costs arising from repair or replacement of the Warranted Products iii any adjustment such as alignment calibration or other normal preventative maintenance required of Customer and iv expendable supply items Printed in USA WWW DINEX COM 628 2 HEBRON AVENUE GLASTONBURY CT 06033 1 800 523 9752
5. to Base Mode duty electronic components and high impact 4 mm thick ceramic glass top engineered for use in com mercial kitchens e One year parts amp labor e Made in the USA User friendly control buttons for ease of use and automatic power control e Senses Dinex Smarts gt Therm base automatically and PLUG CONFIGUATION gives the correct amount of energy to get same tem perature every time 611120 611220 611208 611240 120V 208V 240V 2 modes of operation either Smart Therm mode or Cook mode Cook mode applies to 611120 amp 611220 only e Pan Maximizer feature achieves maximum heating rate of any induction compatible pan e Microprocessor monitors vital components on aver age of 120 times per second to check for overheating power supply problems and more Charger shuts off NEMA 5 15P NEMA L6 20P NEMA L6 30P and displays error codes enabling user to diagnose and fix minor problems MEMBRANE PANEL Smart Therm py DINEX Power Button Red LED s Up amp Down Power Level Button Page 6 Power requirements Specification Chart 120V single phase 208V 240V single phase Power consumption 1800 Watts Up to 3500 Watts BTU comparison 16 000 BTU 31 000 BTU Voltage 120V 50 60Hz 208V 240V 50 60HZ Amperage average 15 amps at max setting 15 amps at max setting Power range 180 1800W 350 3500W Dimensions 17 7L x 15 0
6. 0 minutes and try again Dinex Service Hotline 888 673 4639 Page 5 Technical Specification 10 75 eM ee a 4 51 a een eee OE 11 46cm Feen Loni E eee t Bannan 17 70 44 96CM m US SPECIFICATIONS Charger shall be manufactured in the United States and e Visible LED display and audible alert for precise user constructed with a stainless steel housing Charger feedback shall be equipped with a microprocessor that performs precise temperature control auto shut off to prevent e Automatic pan detection allows for instant energy over heating self diagnostics and a pan maximizer fea transmission to pan and no energy use when pan is ture that ensures maximum heating of induction com not present patible pan Charger shall have an automatic sensor for use with Dinex bases and an adjustable electronic e Automatic shut off feature prohibits overheating control with 10 power cook settings Charger shall have 10 red lights to show either portion of charge e Easy to clean ceramic glass top surface completed or cooking power level depending on what m ode charger is in Induction cooking requires the use e Integral cooling fan keeps internal electronics cool of induction compatible pots and pans e Available in 1800 watts 120V or 3500 watts 208V STANDARD FEATURES e Automatic Smart Therm Base recognition when prop erly placed on Smart Therm Charger and conversion e Countertop design stainless steel housing heavy
7. 20 can also be used in cook top mode after removal of base locator Page 2 Installation SET UP 1 Carefully remove any packing material from the charger and check loose packing material for small parts or accessories Inspect charger for concealed damage before putting packing material aside Keep packing until you are confident with equipment application N The Smart Therm charger mdl 611120 is equipped with a three prong electrical plug The Smarte Therm chargers mdls 611220 611208 611240 are equipped with a locking plug These plugs are part of a system that will protect you from serious injury if something goes wrong with the electrical wiring in the charger Be sure the plug is plugged into a matching socket that is properly grounded WARNING DO NOT cut or break off the large third prong a in this plug or change the plug or power cord in any way Doing so will create a safety hazard and also void the warranty W MAKE SURE THAT INCOMING VOLTAGE MATCHES CHARGER REQUIREMENTS A product identification label on the bottom of the charger specifies the operat ing voltage wattage current frequency and phase of charger Plugging or wiring the charger into less volt age than the charger is rated may significantly decrease the performance or severely damage elec tronic components 4 Do not place foreign objects on the charger or between the Dinex base and locator Foreign objects may over hea
8. DINEX DINEX Smart Therm Operating amp Maintenance Manual a z C Certified Model 611120 120V 611220 208V 240V 611208 208V 611240 240V SMART THERM MODES Induction Base Heating or change to Cook Top Mode for use with induction cooking pans iguigole Viel ie hr ee a any ee er rr er a et err re 2 STAN AOR ook coegcc wns st E sh eehweseen ears bone Law Onn sG nudes esoonsereevius 2 OPEratING MST OCOS 1 1 0452205 E n ee sewoengeunewosasoraneecseuaae onan ey ae eoemnenenes 3 I MaIMUCNENCE sca taseuacae E cone sacar sacse ces tusanseee oaaencans coaacesmnacus 4 KOUDE NOOU rreran cee eae ER E N ceees RAnedyaesusuaeaaauen ver 4 Tecnica Pec aO ea EN E out een sees 6 B AE LETTET E EEEE E ATESTE T E A TEE EE EE E TT 8 IMPORTANT DO NOT CHARGE BASE IN COOKTOP MODE For Service Information call 1 888 673 4639 Please provide following information e Model number e Serial number LOCATOR MUST BE IN PLACE WHEN CHARGING BASES Manual No IH ST 2 Rev 05 06 DINEX INTERNATIONAL INC 628 2 HEBRON AVENUE GLASTONBURY CT 06033 WWW DINEX COM Introduction You have purchased the new Dinex Smarts gt Therm Induction Charger Please read this manual for helpful guidelines on how to use your Equipment Should you have any questions concerning the Equipment please call the Dinex Service at 1 888 673 4639 IMPORTANT For your safety read and follow all cautions a information and warnings
9. FREIGHT DAMAGE CLAIMS Your Smart Therm Induction Charger was carefully inspected and packed before leaving our factory The transportation company assumes full responsibility for safe delivery of this equipment Dinex cannot assume responsibilities for damage or loss incurred in transit Visible damage or loss should be noted on the freight bill and signed by the person making the delivery A freight claim should be filed immediately with the trans portation company If damage is unnoticed or concealed until equipment is unpacked notify the transportation company immediately and tell them you want to file a concealed damage claim This must be done within fifteen 15 days after delivery was made Be sure to retain all packing material and cartons l WARNING Use of this symbol identifies a potentially a hazardous situation which if not avoided may result in damage to the machine or injury to the operator SAFETY The instructions contained in this manual provide impor tant guidelines for the Equipment user regarding a correct and safe installation Particular attention should be paid to the warnings given in various parts of this manual Do not attempt to repair this equipment Repairs are to be per formed by authorized personnel only Do not use the machine if glass is broken or if anything melts onto it Always use an induction compatible pan 8 inches or more in diameter on the cook top surface cook top mode Nev
10. NG RACK e IBDRS 90 HOLDS 90 INDUCTION BASES e IBDRS 180 HOLDS 180 INDUCTION BASES e IBDRS 270 HOLDS 270 INDUCTION BASES Troubleshooting IMPORTANT Safety relevant parts should be replaced m With original factory parts only Any defective parts must be removed and replaced by a qualified service technician authorized by Dinex Should you require service please call the Dinex Hotline at 1 888 673 4639 In order for the warranty to remain valid work must be authorized by Dinex prior to being performed The Dinex Smarte Therm Charger is a very intelligent device Built in diagnostics can help you to determine the cause of most problems The following section explains how to determine if you are experiencing a problem and what can be done to correct the problem This informa tion can be very helpful if you are calling our Customer Service department to report any operational difficulties 1 Errors are indicated by a number of consecutive audible beeps and the repeated flashing of the center 6 red lights 2 If an error occurs remove the base from the charger and turn the charger OFF wait 5 seconds and turn the charger back ON 3 When the green POWER LED illuminates place the base back on the charger to continue charging 4 If an error persists remove the base from the charger turn the power off and unplug the charger with the charger unplugged press the POWER button panel LED s ma
11. S FOR A PARTICULAR PURPOSE QUIET ENJOYMENT SYSTEM INTEGRATION AND DATA ACCURACY WILL APPLY THERE ARE NO WARRANTIES THAT EXTEND BEYOND THOSE DESCRIBED IN THIS DOCUMENT AND NO PRIOR STATEMENTS BY ANY OF DINEX S REPRESENTATIVES SHALL MODIFY OR EXPAND THESE WARRANTIES DINEX AND DINEX S AFFILIATES AND REPRESENTATIVES SHALL HAVE NO LIABILITY TO CUSTOMER FOR 1 ANY SPECIAL PUNI TIVE INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE WARRANTED PRODUCTS REGARDLESS OF WHETHER SUCH LIABILITY SHALL BE CLAIMED IN CONTRACT TORT EQUITY OR OTHERWISE 2 ANY ASSISTANCE NOT REQUIRED UNDER DINEX S QUOTATION OR 3 ANYTHING OCCURRING AFTER THE WARRANTY PERIOD ENDS DINEX S STANDARD WARRANTIES ONLY APPLY TO END USER PUR CHASERS LOCATED IN THE UNITED STATES AND CANADA ANY SALE TO END USER PURCHASERS OUTSIDE THE UNITED STATES AND CANADA WILL BE SUBJECT TO COMMERCIAL TERMS SPECIFICALLY AGREED BY DINEX AND THE END USER PURCHASER DINEX MAKES NO WARRANTY EXPRESS OR IMPLIED TO END USER PURCHASERS OUTSIDE THE UNITED STATES OR CANADA UNLESS OTHERWISE EXPRESSLY AGREED IN WRITING These warranties do not apply to and Dinex shall not have any obliga tion to Customer hereunder with respect to any warranty claim result ing from or arising out of i normal wear and tear ii damage caused by shipping or accident iii damage caused by improper installation repair or alteration not performed by Dinex iv the use o
12. W x 10 7H in 44 9L x 38 1W x 27 2 cm 17 7L x 15 0W x 10 7H in 44 9L x 38 1W x 27 2 cm Weight 23 Ibs 10 4 kg 23 Ibs 10 4 kg Packaged weight 27 Ibs 12 2 kg 27 Ibs 12 2 kg Packaging dimensions 24 L x 23 5W x 14 25 H in 60 96L x 59 69W x 36 2H cm 24 L x 23 5W x 14 25 H in 60 96L x 59 69W x 36 2H cm No rth American Cord length amp plug 6 ft NEMA 5 15P 6 ft NEMA L6 20P Warranty One year parts amp labor One year parts amp labor Physical clearance 2 5 0 cm away from walls or other structures at front sides and rear International cord length 2 5m 8 2 ft Power requirements 611208 208V single phase 2 5 0 cm away from walls or other structures at front sides and rear 611240 240V single phase Power consumption 3328 watts 4300 watts Voltage 208V 50 60Hz 240V 50 60HZ Amperage average 16 amps peak 18 amps peak Dimensions 17 7L x 15 0W x 10 7H in 44 9L x 38 1W x 27 2 cm 17 7L x 15 0W x 10 7H in 44 9L x 38 1W x 27 2 cm Weight 23 Ibs 10 4 kg 23 Ibs 10 4 kg Packaged weight 27 Ibs 12 2 kg 27 Ibs 12 2 kg Packaging dimensions 24 L x 23 5W x 14 25 H in 60 9L x 59 6W x 36 2H cm 24 L x 23 5W x 14 25 H in 60 9L x 59 6W x 36 2H cm No rth American Cord length amp plug 6ft NEMA L6 20P 6ft NEMA L6 30P Warra
13. e Smarte Therm Charger The charger will beep once as it recognizes the base e 5 Red LED s will illuminate indicating that the base is charging Do Not Remove the base while the red LED s arein progression As the base charges the red LED s will light progressively to the right until all 10 are lit If the base is removed before all 10 are lit it will not be fully charged resulting in a lower delivery temperature INFO You will hear three loud BEEPS if you remove the a base before it is fully charged 6 If no red LED s illuminate remove and re position the base 7 After all 10 LED s light they will all flash and the charger will beep indicating that base is at the full temperature Charge time for a base will be approximately 13 seconds for 611240 15 seconds for 611208 17 seconds for 611220 240V 20 seconds 208V or 30 seconds for 611120 120V depending on the residual energy in the base Voltages lower than those listed will increase changing time l INFO Fluctuation in voltage may affect cycle heating time E 8 When the heating cycle is complete the 10 LED s will flash and an audible signal will indicate that the base has completed its cycle 9 Immediately place another base on the Smart Therm Charger making sure that the red LED s illuminate If the base is already partially charged the cycle time will be reduced accordingly The number of LED s will indicate the internal level of latent
14. e shipped the Product Specifications This warranty covers both parts and labor and is available only to end users the Customers that purchase the Warranted Products from Dinex or its authorized distributors For the purpose of these warranties a defect is determined by Dinex after its good faith investigation Dinex Software In addition to the other warranties set fo rth herein with respect to Dinex s licensed software Dinex warrants that it has the right to license or sublicense the software to Customer for the purposes and subject to the terms and conditions set fo rth in Dinex s standard terms and conditions Supplies and Accessories Dinex s warranty for its supplies and acces sories that are shipped with Warranted Products is covered by a sepa rate warranty statement which is available at www dinex com Services Dinex warrants that any service it provides to Customer will be performed by trained individuals in a workmanlike manner DURATION Dinex provides a one year warranty for the Warranted Products The war ranty period begins on the date the Warranted Products are shipped to Customer The warranty period for any Warranted Product or part fur nished to correct a warranty failure will be the unexpired term of the warranty applicable to the repaired or replaced Warranted Product REMEDIES If Customer promptly notifies Dinex of Customers warranty claim and makes the Warranted Product available for service Di
15. er or loose material That may inhibit air flow Dinex Induction Stand Assessory product ICSTANDM Mobile with casters ICSTAND Not mobile 2 The charger must be plugged into a grounded 120V 208V or 240V depending on the model purchased sin gle phase receptacle Check rating base on the charger to verify correct voltage l IMPORTANT Each charger should be connected to its own a dedicated circuit They should not be connected to circuits sharing compressors or other heavy current draw devices i e plate heaters steam tables etc 3 Do not move the SmartsTherm Charger when it is electrically connected Operation Instructions SMART THERM MODE WARNING Do not heat Smart Bases in cooktop mode a Doing so will void warranty Always use the Base Locator when heating SmartsBases 1 Make sure that your Smart Therm Charger is plugged into an energized circuit as described in the previous section This should be a dedicated circuit not shared with any devices utilizing motors compressors or com ponents requiring a heavy current draw Page 3 2 The Smarts gt Therm Charger is turned on by pressing the green POWER button on the left front of the membrane panel A green LED will illuminate indicating that the Smart gt Therm Charger is turned on and ready for use UJ Be sure base locator is placed on the Smarte Therm Charger properly Place a Dinex Smarte Therm base on th
16. er use the machine as a work surface or cutting board Do not attempt to heat aluminum foil Never attempt to cook food directly on the glass surface Always have the base locator in place when heating induction bases IMPORTANT Do not put Smart Therm base in microwave m oven INFO Please note that this appliance is for commercial m use only and must be used exclusively for the purposes prescribed IMPORTANT The following instructions reduces the risk a Of fire electrical shock or injury CAUTION f the product is used without observing the a information given under this symbol minor personal injury or damage to equipment may result l WARNING nstallation of this equipment should be a performed only by persons qualified or licensed to install electrical equipment Adjustments and service work should be performed only by qualified service technicians This equipment is intended for commercial use only Not for household use e Use of other than genuine Dinex replacement parts or service work performed by other than authorized Dinex service agents will void the warranty Do not use any corrosive cleaners Use only mild detergents APPLICATION amp USE The Equipment is for commercial use in the food service industry It provides maximum induction heating compatible Dinex bases Use in SmartsTherm mode with Dinex Smart gt Therm base only Modes 611120 amp 6112
17. f the Warranted Product in combination with any software tools hardware equipment supplies accessories or any other materials or services not furnished by Dinex or recommended in writing by Dine v the use of the Warranted Product in a manner or environment or for any pur pose for which Dinex did not design or license it or inconsistent with Dinex s recommendations or instructions on use including but not lim ited to power supply requirements identified in Product Specifications vi any alteration modification or enhancement of the Warranted Product by Customer or any third party not authorized or approved in writing by Dine vii Warranted Product manufactured to meet cus tomer specifications or designs or viii any accessories or supplies or other equipment or products that may be delivered with the Warranted Product In addition these warranties do not cover i Any defe ct or deficiency including failure to conform to Product Specifications that results in whole or in part from any improper storage or handling failure to maintain the Warranted Products in the manner described in any applicable instructions or specifications inadequate back up or virus protection or any cause external to the Warranted Products or beyond Dinex s reasonable control including but not limited to power failure and failure to keep Customers site clean and free of dust sand and other particles or debris ii the payment or reimbursement
18. nex will at its option either repair or replace with new or exchange replacement parts the non conforming Warranted Productor parts of the Warranted Product With respect to Dinex s licensed software Dinex will at its option either corre ct the non conformity or replace the applicable licensed software Warranty service will be performed with out charge from 8 00 a m to 5 00 p m EST Monday Friday excluding Dinex holidays and outside those hours at Dinex s then prevailing ser vice rates and subject to the availability of personnel With respect to Dinex s warranty for the services it provides to Customer Customers DINEX DINEX INTERNATIONAL INC Page 8 exclusive remedy shall be the re pe rformance of the services by Dinex The foregoing remedies are Customers exclusive remedies and Dinex s sole liability for warranty claims under this warranty statement This exclusive remedy shall not have failed of its essential purpose as that term is used in the Uniform Commercial Code as long as Dinex remains willing to repair or replace defective Warranted Products with in a commercially reasonable time after being notified of Customers warranty claim LIMITATIONS THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WAR RANTIES WHETHER WRITTEN ORAL EXPRESSED IMPLIED OR STATUTO RY EXCEPT AS PROVIDED HEREIN NO EXPRESS OR IMPLIED WAR RANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNES
19. nty One year parts amp labor One year parts amp labor Physical clearance 2 5 0 cm away from walls or other structures at front sides and rear International cord length 1 8m 6 ft Page 7 2 5 0 cm away from walls or other structures at front sides and rear DINEX Warranty These Warranties cover the following Dinex International Inc Dinex equipment products the Warranted Products e Rethermalization Equipment Products e Induction Heating System Products excluding Induction Bases covered under separate warranty e Milk Cooler Products e Ice Cream Freezer Products e Air Curtain Refrigerator Products e Blast Chiller Products e Hot Cold Food Counter Products e Plate Rack and Tray Dispenser Products e Plate Heater Products e Base Heater Products Drying and Storage Rack Products e Starter Station Products e Conveyer Products e Tray and Other Cart Products Warranted Products also includes any other Equipment System Products identified on Dinex s website www dinex com from time to time Standard Warranty Except as indicated otherwise below Dinex war rants that the Warranted Products will be free from defects in title material and workmanship under normal use and service and will per form substantially in accordance with Dinex s written technical specifi cations for the Warranted Products as such specifications exist on the date the Warranted Products ar
20. r try smaller pan Check for foreign objects around locator Retry Electronics are overheating Fan broken air path blocked or intake air too hot Check airflow Clear air vents Listen for fan operation Input line voltage too low N A Make sure that the line voltage is consistent with the operational requirements of the unit Input line voltage too high AC source too high Also could be caused by broken or blocked fan Make sure that the line voltage is consistent with the operational requirements of the unit Make sure fan is running and air flow is not blocked Base communication error After trying 5 times the charger failed to properly recognize the base Set that base aside for later use and try a different base Zero cross error Bad AC source board component fail ure or AC signal coming in is bad Turn unit off then on Plug into outlet somewhere else Foreign object detected Base not centered properly or programmed incorrectly Time Data is corrupted Remove base and check for foreign objects on surface Retry Communication error RFID board not talking to CPU board Unplug unit wait 5 minutes and try again If the unit appears to work fine in cooking mode and does not give you any errors but will not sense the base try a different known good base If the top of the glass is very hot it may have problems sensing the base Let the unit cool for 15 2
21. t and cause damage to the charger and or base 5 Do not use any Smart Therm Charger that has a dam aged cord or plug Consult the warranty and follow instructions for service 6 Do not let the charger cord touch hot surfaces 7 The center of the charger top may get hot to the touch after hours of continuous use Use caution when load ing and unloading bases 8 A dedicated electrical circuit is recommended for EACH SmarteTherm Charger l IMPORTANT Every installation site has different electrical a Wiring requirement Because many different local codes exist it is the owner and installer s responsibility to comply with all federal state and local codes Dinex is not respon sible for any consequential damages either expressed or implied as a result of failure to comply with installation requirements l WARNING Please do not attempt to open the charger or perform a service of any kind This product can only be serviced by a Dinex Authorized Service Agent or designated Dinex personnel Contact Dinex at 1 888 673 4639 for service information l WARNING Any installation not matching the require a Ments discussed in this manual will automatically void the product s warranty INSTALLATION 1 The SmartsTherm Charger can be installed on top of a flat level countertop or shelving being careful to main tain at least two inches of clearance on all sides of the charger for cooling Do not place over pap
22. y momentarily flash wait 5 seconds and then plug the charger back in and turn the charger on by pressing the POWER button 5 When the green POWER LED illuminates put the base back on the charger to continue charging Make sure that the base is properly positioned on the charger DETERMINING ERROR CODES Error Codes will be indicated by a number of beeps and the flashing 6 center red LED s Count the number of beeps in a row This will be the error number If there is more than one error condition there will be a pause and then it will beep the next error number It will continuously repeat this cycle until the charger is reset Error Description Damaged base To reset the charger from an Error mode remove the base from the charger and turn the charger off wait 5 seconds and turn the charger on again If the error persists turn the charger off unplug the power cord wait 5 seconds press the up arrow down arrow or power button and plug it in again If the error still persists turn the charger off and call the Dinex Service Department at 1 888 673 4639 Potential Cause Unit tried and failed to read the base 5x or the base s information is invalid Action Required Remove base and try different base Current draw too high Draw too much power Metallic object may be present on the charger or there may be mechanical damage to the work coil Remove pan and space farther away from surface o
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