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RVV NG Vender with 5-button Programming

1. 234587891011121314 2 123456789101112 P3 123456789 10 123456 DMC 1 y L 1 a DESCRIPTION PART NUMBER 12 Electronic Door Lock Harness Door Side NG 842554 13 Electronic Door Lock Harness Cabinet Side NG 842465 14 Dual Door Switch Harness NG iiit ce A SERRE LR PON RE Pain 842556 15 Refrigeration Harness Door Side 842559 16 Refrigeration Harness Cabinet Side RVV nnn 842530 17 Delivery Main Controller 836228 18 Y axis Harness Assembly aR e X de ken 842560 19 X axis Harness Assembly RVV NG DMC to Cup Board Side 200904 and 842630 DMC to Motor Encoder Board Side 200904 5 eene 842631 Large Cable Chain to Cup and Motor Encoder 200904 and 842632 X axis Harness Assembly NG 200903 and before one complete
2. DESCRIPTION PART NUMBER RVV Vender Main Controller 836185 Power Supply Harness i SEDE A 842551 DMC MDB Harness RVV 842555 MBDEB Split HattleSs ee Eurer npa Rer ba erase Enc Eire rade sauces ts tested 842116 Delivery Door Power Signal Harness 842552 Port Delivery Door Switch Harness 842553 Touch Pad Haimess EE Pa a aA vaso 842550 Display Harness REED 842547 Temp Sensor Health Sensor Harness Door Side 842557 Sensor RVV NG 842558 Health Sensor RVV NG Optional coii tornei 842564 Royal Vision Vender 5 button Service and Parts Manual SECTION 6 Parts Catalog RVV NG Main Controllers
3. 66 Elevator Assembly NG Plus 200904 and 68 Elevator Cup Assembly NG 200903 70 Product Cup Assembly NG Plus 200904 and after 72 Product Cup Assembly NG 200903 before 74 Elevator Assembly NG Plus 200904 76 Elevator Assembly NG 200903 before 78 Door Assembly FORE ares noni d i od datiuo DOOR d D ua en ada educ 80 Port Door amp Slide Assembly Plus 200904 and before 82 Port Door amp Slide Assembly NG 200903 and before 83 Port Box Assembly orc 84 Port Box Housing Assembly 85 Security Plate Assembly T handle Lock 86 Security Plate Assembly NG TriTeq Lock 87 Gall Shelf Assembly RVV 88 Evaporator Section vua dde 89 90 Lock apo E 92 Programming Flowchart enia 93 RVV NG Wiring erect 94 CREDIT AND REPLACEMENT POLICY Back Cover SAFETY SEGMENT ROYAL VENDORS COMMITMENT TO SAFETY Royal Ven
4. 356819 Elevator Bumper Assembly Left NG 200652 and 356825 Elevator Bumper Assembly Right NG 200652 and before 356824 Foam Pad Bracket 200701 and GON tt er Efe nda dr dae dte hoses 356833 Foam 200701 and alter ia pendeat ca iet diaeta nasi 826054 Cup Hamess Retainer RYN de x Edd 356815 Cup M HER 815598 Royal Vision Vender NG 5 button Service and Parts Manual T1 SECTION 6 Parts Catalog Product Cup Assembly RVV NG Plus serial numbers 200904 and after 815683 5 shelf vender 815710 8 shelf vender 72 Royal Vision Vender 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO Product Cup Assembly RVV NG Plus serial numbers 200904 and after 815683 5 shelf vender 815710 8 shelf vender DESCRIPTION PART NUMBER Cup Wall RVV 5 shelf vende aieo tated E s co ie 815606 eade iat Gs ro Nuke ed arbo nua Cup Wall Assembly NG 5 shelf vender includes items 1 4 5 6 21 22 and 23
5. 355089 The OEM part is obsolete This part number represents a kit to replace the original component Royal Vision Vender NG 5 button Service and Parts Manual 65 SECTION 6 Parts Catalog RVV NG Door Assembly Rear 66 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog Note Venders with TriTeq locks may not include some parts listed below ITEM NO 1 ONO 10 11 12 13 14 15 16 RVV NG Door Assembly Rear Ballast Box Assembly 356529 DESCRIPTION PART NO Door Foamed Assembly RVV NG T handle Lock 356530 TriTeq 2 222 22 22 356525 Rain Guard 337581 Top Door Hinge Assembly 810120 Glass Retainer Left 356559 Eee Em 356558 Main Door Gasket RVV 815715 Glass Retainer Top amp 350533 Fuseholder Bayonet style 842531 Product Cup Assembly RVV NG 5 shelf 200904 and 815683 8 shelf 200904 and 815710 5 shelf 200903 and before 815588 8 shelf 2009
6. ON BunuBr1 aL 01125 ZO jeuondo 1 1 01195 S ZO series PIOMSSEd 0 oro ss feo 125 25 0 fro 25 fro seventeen 515 uondo uondo sajes se ejdniniw dois dois dois ues ejqeu3 IeA19 u dois ues dois dois nes sei ano su vs 5 195 AHSS 10 1591 skejoy 1591 1591 seougies na 1591 H sonsouBbelq H H PS 1591 H H sepow 1591 1591 9914 92914 Aejdsiq 5 ues ues JnoH dois Keg dois
7. aes retra edt Eget Srt 836190 Cup Logic Board RVV eee reu co ihe EAE SE a 836198 Cup Floor 815605 Screw 8 11 x 1 2 Plastite 902036 linge Stainless endo a suce s Eee Lus edente 812395 Pop Rivet 18 0 0 39 m 908001 Cup anne 356816 Pop Rivet 1 9 D3c0 205b Lira ito bro Ep E908009 lusso m a 815609 Clear Lens for Emltter terere 815608 Cup Hall Effect Sensor and Harness 5 shelf vender 00 00 842544 Pulley Vee Grooved NG ERE 815577 P lley G ide AM ce 815578 Harness Elevator cien i od c eee an qae 842635 Screw drive Type 7 x 1 2 secures cup 5 mmn 902038 Optical Receiver Board Harness to Detector 842545 Cup Sensor Transmitter Harness to Emitter Board esee 842546 Royal V
8. E901092 Condensate Pan aces nas tr t dre pr e EHE inedia clie eee e ERR 815368 Lateh p 281010 Programming Label ING nene Bennet tede tee note case polus eden 931662 Main Wiring Harness inside cabinet eene em nennen 842424 Main Wiring Harness to wall outlet 200714 ee 842598 mattress mL 842413 Evaporator Fan Relay Jumper from Evap Fan Harness to 842516 Harness EMI Filter to Ballast Power Supply 842549 Ng EIE I HU LLL 842061 836130 Door Bumper RUP DOT eonun 916126 Drain 815134 Drain Tube to condensate 925048 Screw 1 4 20 x 1 used to mount Evaporator Fan E901003 Spacer 0 50 used when mounting Evaporator Fan Cover sse 915181 Spring Door Harness to Cabinet eine en inen tec dn c E914031 Royal Vision Vender NG 5 button Service and Parts Manual 91 SECTION 6 Par
9. 356682 Fluorescent Lampholder Original Style mounted with 2 screws 842475 New 842565 Door Switch Bracket 356514 Wiring Diagram 931616 Stud Adjustment Plate 355517 Port ncc deci 815590 67 SECTION 6 Parts Catalog Elevator Cup Assembly RVV NG Plus serial numbers 200904 and after 356858 919191919191919 68 Royal Vision Vender 5 button Service and Parts Manual SECTION 6 Parts Catalog Elevator Cup Assembly RVV NG Plus serial numbers 200904 and after 356858 ITEM DESCRIPTION 1 Slide Vertical Rails RVV NG 55 ecciesie lib hese tide ie 2 Timing Belt RVV NG Quick Remove id iba c Ee E ERE CER Ys ine 3 Y motor Cover RVV NG Quick 4 Y motor and Pulley Assembly NG Quick 5 Bottom Idler Assembly RVV NG einer 6 Top Idler Assembly NG Quick 7 Elevator Assembly NG Quick 8 Switch Assembly reote d top tenses en eate eset senate test deeds tee 9 Cup Assembly RVV
10. 813037 5 Screw 8 32 x 1 2 Flat deiecti ti et 2901102 6 Holder RYV 356818 7 1 47 520 iere gehe o e ebd es E905002 8 Screw 1 4 20 x 5 8 Black 0 0 0 0 00 00000000000 901122 9 Elevator Ami Gal bi rrr Dhu SEE NOTE 10 Traveler Motor Mount e ceu 812405 11 TEE UE 803101 12 AL Timing 816128 13 Nuit Double Chamier 498 32 E905040 14 Keps Nut 78 92 10 c E MUNI I MEI E905001 15 X motor Assembly M Ce EEER 356855 16 Screw 8 32 x 1 2 Pan 8 901121 17 X motor Cover RVV Insulated 8 7 826055 18 Center Support Icm 815672 19 XL Pulley Assembly RVV a 803103 20 Screw 10 24 x 1 2 40 1 0 01
11. EM M b Royal Vision Vender NG 5 button Service and Parts Manual 57 SECTION 5 Troubleshooting 2 Check the harnessing to the emitter and detector boards located in the product bin Refer to Figure 5 21 3 Check the harnessing on both control boards at position P4 on the DMC board 5 VDC on the black and brown wires and at position P11 on the VMC board 5 VDC on the red and white wires If no voltage is found replace that particular board 4 Check for coins or debris under or on top of the emitter and detector boards Remove and reseat the emitter and detector boards ensuring that the metal plate the emitter board sits on is properly inserted into the two metal tabs under the port assembly Refer to Figure 5 22 5 Ifall above is good replace the detector board first Test the vend mechanism If the error still exists replace the emitter board FIGURE 5 21 Locations of emitter and detector boards Check the harnessing to both of these boards The detector board is located under the black plastic cover on the top of the port box housing 5 The emitter board is located under the port box housing attached to the port housing bottom FIGURE 5 22 Locations of metal tabs Check to make sure the two metal tabs on the emitter board 5 metal mounting plate are inserted properly 58 Royal Vision Ven
12. e aX REED ad 356690 200903 and 356706 Bottom Hinge Welded 337599 Tempered Glass Panel A 849552 Glass Gasket RVV reont 815485 Validator Adapter Plate required to mount validator card reader upper peripheral 355585 Validator Filler Plate Assembly for use when lower peripheral hole is not occupied 355586 The OEM part is obsolete This part number represents a kit to replace the original component Royal Vision Vender NG 5 button Service and Parts Manual 81 SECTION 6 Parts Catalog ITEM NO ON SS Port Door 4 Slide Assembly NG Plus serial numbers 200904 and after 356696 5 shelf 356683 8 shelf DESCRIPTION PART NUMBER Port Door Assembly RVV NG assembly includes items 1 3 below 5 shelf vender 356697 6 Shelf vender iiic inen epo ERE SEES Ped 356684 Delivery Door Long Lock 5 shelf vender eterne nennen 815685 zasshelPvendeb IL HEEL 815712 Sliding Door Stop
13. 813038 7 Traveler Motor Mount RVV NG 812391 8 Xsmotor Assembly iter eire exa tn ci HE 356855 9 Gamier Let RVV NG ates e ern 815592 10 Traveler Left Side RWW NG wisi 9 812390 11 tem teet toe eee leet obe roten eee eod o 803101 12 Screw 10 24 x 1 2 5 88 2 E901100 13 Keps 8 32 n 905001 14 Double Chamier 48 932 Rae EX e va 905040 15 Y belt Clamp RVV Mc HR 815594 16 Elevator 220 0 00 0 00 17 Screw 8 32 2 5 Pan CAG es e era sees rey vh EU 901105 18 Screw 48 32 x 1 2 eie eet cere E901102 19 Screw 429 32 x 5 8 Flat i tte te i e E901101 20 Timing Belt RVW NG t oe HE eret ie EE 816128 21 X motor Cover RVV NG
14. in eA dee ee E803002 Roller Hat SO CUO 337579 LIMErASSEMBIY P M 141180 Evaporator Coven 811052 Bracket incite e o Hur ee Ue id De EE cues Ree es 356808 X axis Home Magnet Assembly RIS Eae E Rete ka segue EE 815596 eI H 356002 dcc c 356000 Fan Motor Assembly dieti cerei ic er 231060 Door Switch Hat Sector ice rne rrt tree A taie e hi nti 337554 FOAM TAD Gi E 829003 Case Support Assembly 200627 356138 5200626 xoi iei HORE As 337120 Left Vandal Panel 8 142022 Right Vandal Panel Cabinet rrt netter irit ret eren Lese 011002 Vandal Panel Filler angledy nectit tenni iuter i rece ro Ru Re 356117 Bolt 1 4 20 x 2 used to secure Inner Door and Refrigeration
15. 7 277 826055 22 Keps DU muU aom Em E905002 23 Screw 1 420 x 5 8 Black Oxide ceci cc acere E eie gue ER 901122 24 Esna Nut 8 552 905004 25 Clamp Y belt Extender 815626 26 XL P lley Assembly ce 803103 27 Bracket Tensionet Right recte Dea rre 356829 28 Bracket Tensioner Left RVV 356830 NOTE Please call Royal Vendors Customer Service Department for this part number Royal Vision Vender NG 5 button Service and Parts Manual 79 SECTION 6 Parts Catalog RVV NG Door Assembly Front 80 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO RVV NG Door Assembly Front DESCRIPTION PART NUMBER Security Plate Assembly T handle nennen nenne enne 356550 LOCK 356540 Security Plate Decal T handle 831618 XIII ERREUR 831624 C eer 337589 Port Assembly 200904 and affer ose c Dui
16. coc 815610 Driver RVV ccc omneis menu E I cued 815611 Gear 3 c 803108 Plunger Motor Assembly 839052 sensor Cover RVV EUER 815607 Cup Emitter Board RV VIN eaten 836189 Cup Detector NG ge 836190 Logic Board aiaei 836198 Cup Floor RVV co 815605 Screw 8 11 x 1 2 Plastite 902036 Hirge Stainless Steel a uos ces tacet oio a e ta osse esa ta stessi 812395 Pop Rivet 1 8 908001 Cup TripArm RVV eto re ce ir ecu 356816 Nut 6 32 Black Acorn serial numbers 200626 and before only 905042 uizutegPilo m M 815609 Clear Lens for Emitter aa 815608 Hall Effect Sensor and Harness 5 shelf 842544 nmt Pulley Vee Grooved
17. 356694 Pop Rivet 1 8 DX 0 328 L C ee Dre Seeded E908007 Port Door Slide Assembly PI RVV NG assembly includes items 4 6 below 356585 Port D r Slide RIV N Gassian aereto 356565 SWITCH WITTY A CEU Me ict 835022 Sheet Metal Screw 74 x 5 8 Eu vd o Ra Ra o Ga E902009 Extension Spring Port Door RVWV iiie 914037 Screw Tite 86 32 1 4 iste mettent dea eate ene aeta one E901004 Spring Cover Left FulliLength a sie eo cea casus ae se Gau e dee 356147 Spring Cover Top RVV NL c cte tte a cues ci PL rS EU Ea HL YR CERE LER Ee EXER Fo Yr Ex dE Ye D epa n 356148 Spring Cover AMICI 356149 Bushing Delivery Door RVV 803092 Port Door Gasket of Port Door Assembly sess enne 815562 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO Port Door 4 Slide Assembly serial numbers 200903 and before 356580 5 shelf 356698 8 shelf 8 9 A 7 2 ais
18. 7 9 or 40 DESCRIPTION PART NUMBER Port Door Assembly NG assembly includes items 1 3 below 5 shelf vender 356590 2 8 Shel Vendet sree 356699 Delivery Door 5 Shelf VONG elise ccc neepa aeaiee r a a iea a iae e eiai re dekai 815595 Vender osineen araara A a EE 815667 Sliding DGOr Stop ERES 356506 Pop Rivet 1 8 DX 0 256 ore E Core hat ht e rre RE eade E908004 Port Door Slide Assembly NG assembly includes items 4 6 356585 Door Slide RVV 356565 switch with Actuators Atte EP 835022 Sheet Metal Screw 4 8 D902009 Extension Spring Port Door a etate emet ee sai 914037 Screw 6 2 e E901004 Spring Cover Let RVV NG iio aede asi ii Duce ordre tee del 356900 Spring Cover Right RVV Rn 356901 Bushing Delivery DOO SV V 803092 Port Door Gasket part of Port Door Assembly 815562 Royal Vision Vender NG 5 button Service and Parts Manu
19. Align the left edge of the cup with the right ede of the Saved TE seventh card insert feature See Figure 4 1 13 Exit out of calibration mode and close the vender s g d main door Saved Arm m Tom ies CAO ALIGN LEFT EDGE OF CUP WITH THE RIGHT EDGE OF THE SEVENTH CARD INSERT AREAAS COUNTING FROM THE LEFT OF THE SHELF Figure 4 1 GAP BETWEEN DOOR FACE AND CUP 7 TRIP ARM BE APPROXIMATELY 1 32 1 mm GAP BETWEEN OUTERMOST FACE OF CUP AND EDGE OF PORT HOOK TO BE APPROXIMATELY 1 32 1 mm Figure 4 2 Royal Vision Vender NG 5 button Service and Parts Manual 41 SECTION 5 Troubleshooting Troubleshooting The 15 equipped with a self diagnostic feature to aid in the repair and maintenance of the vender When servicing the vender pay close attention to the digital display When the vender door is opened the display will begin showing any error codes that are stored in memory If there are no errors the display will show Errors To enter the Service Mode press and release the blue Service Mode Button located on the VMC board The display will show Errors Were Detected if there are recorded errors If enter is pressed at the Errors Were Detected prompt the controller will enter the error display mode The display will show the first error summary cod
20. BROWN X AXIS PHASE B YELLOW X AXIS PHASE B NOT USED NOT USED GREEN X AXIS PHASE A WHITE X AXIS PHASE FUNCTION e ODO c Delivery Cup Position P3 This harness connects to the delivery cup assembly board PIN WIRE FUNCTION NUMBERCOLOR 1 BLACK GROUND 2 BROWN PRODUCT DETECT 3 RED TACHOMETER SENSE 4 YELLOW POSITION SENSE 5 GREEN 5VDC 6 BLUE PLUNGER MOTOR 7 GREY PLUNGER MOTOR 8 NOT USED 9 PINK DRIVE MOTOR 10 WHITE DRIVE MOTOR Port Sensors Position P4 The harness connecting to this pinout should never be cut pinched or spliced if cut The delivery sensors are located in the port area of the vender s main door The emitter is located below the port the receiver is located above the port Note This harness also connects to the VMC at position P11 PIN WIRE FUNCTION NUMBERCOLOR 1 5 VDC 2 RED PORT DETECT 3 BLACK DELIVERY DOOR SWITCH 4 BROWN GROUND 5 NOT USED 6 ORANGE GROUND VMC LOOP WHITE Multi Drop Bus Position P6 The five wire serial harness connecting to this pinout provides power and communications to and from the VMC and DMC for the coin mechanism the optional 24 VDC bill validator and or the optional debit card reader as well as the electronic door lock If this harness 1s cut pinched or disconnected you will noticeably lose power to these items Note This harness also connects to the VMC at position P9 PIN WI
21. Check to make sure the back wheels of the product cup are locked into the product only half way continued back rail closest to the glass and are properly seated in the cup from previous page Product cup moves left and right in 2 Product cup begins its homing Check the connections at the Y motor sequence but fails to move up or Check the connections at position P1 on the DMC board down after finding home Cup then moves to the left of the door and the If all the above is good replace the Y motor display shows OUT OF SERVICE Make sure there is nothing blocking the optic sensors in the product cup Display shows OUT OF SERVICE Remove the product cup floor and check the connections from the emitter and o addas an detector boards to logic board the cup positions P6 and P7 product cup performs its homing routine Cup does find the home 2 to the 5 detector to 5 two position then shows OUT OF oards are aligned properly and the lenses are seated properly black lens on the left and clear lens on the right Check the connections at the emitter and SERVICE CUP SENSOR error datentorbodrds shown If all the above does not help replace the product cup assembly Product cup goes to the correct Check calibration selections but fails to pick up a Use the cup test in the Diagnostics menu to test the plunger function product and the cup returns to the home position The display sho
22. Na eso base 815577 RAM Cc 815578 Screw drive Type U 7 x 1 2 secures cup eee 902038 Optical Receiver Board Harness to Detector 842545 Cup Sensor Transmitter Harness to Emitter 842546 X belt Cup Clamp not part of Product Cup 815598 Screw 8 32 x 3 4 used to secure X belt Cup E901104 Royal Vision Vender NG 5 button Service and Parts Manual 75 SECTION 6 Parts Catalog Elevator Assembly RVV NG Plus serial numbers 200904 and after 356848 LA gt ly ey 76 Royal Vision Vender 5 button Service and Parts Manual SECTION 6 Parts Catalog Elevator Assembly RVV NG Plus serial numbers 200904 and after 356848 ITEM NO DESCRIPTION PART NUMBER 1 Product Cup Assembly 200827 and after 5 shelf 815683 8 essetis arb Va 815710 2 815598 3 Screw 8 32 x 3 4 used to secure X belt Cup E901104 4 Vee Grooved Rail RVV 22 000 000 0 000 000000
23. Sold Out LEDS Position P4 and Ready To Vend Indicators Position P4A These pinouts may be available in the future but at the time of this printing they are not available 24 Volt DC Power In Position P5 The two 2 wire harness connecting to this pinout comes from the electronic power supply It is imperative the correct harness be connected to this pinout If this harness is not connected or if power is lost to this connection you will noticeably lose all vender functions including power to the VFD display In addition on venders with the optional TriTeq door lock unless the electronic door lock is equipped with a battery backup it will not be possible to open the vender s main door The coin mechanism will not accept coins and the refrigeration system will not run With this connector the wires can be in either position and the control board will not be affected PIN WIRE FUNCTION NUMBERCOLOR 1 GROUND 2 WHITE 24 VOLTS DC 3 KEY 4 BLACK 24 VOLTS DC Environmental Controls Position P6 The wiring harness connecting to this pinout powers the refrigeration relay to power the refrigeration unit It is also responsible for powering any optional relays such as the refrigeration heater relay evaporator fan relay and light relay It powers each relay by providing a constant 24 volts DC to each relay from Pin 1 Upon activation the control board will remain neutral for each relay from either Pin 2
24. Test Relays prompt will cause the controller to enter the relay test routine This routine allows you to test the refrigeration evaporator fan heater and light control relays Upon entry into this routine the display will show the state of the first relay Compressor X where X or Off Pressing up or down will cycle through the available relay tests listed below Activation of lt enter gt at the displayed relay will toggle its state Note To prevent equipment malfunctions relay states should not be toggled more than once every 10 seconds If exit is pressed at anytime the controller will return to the Test Relays prompt Compressor controls the compressor relay Fan controls the evaporator fan relay Lighting controls the sign front light relay Heater controls the optional heater relay Set Prices If lt enter gt is pressed at the Set Prices prompt the controller will enter the selection price setting mode If multiple prices are enabled the controller will display All Selections for a universal selection price If lt up gt is pressed the controller will cycle through the various price setting options All Selections Shelf N or Price Selection NN If single price mode is enabled only a single price can be adjusted In single price mode Single Price will be displayed after pressing lt enter gt at the Set Pr
25. down will allow you to cycle through each individual selection If lt enter gt is pressed at Block Selection N X the display will flash X block status for the displayed selection Pressing up or down will toggle X between 1 enabled or 0 disabled When the desired setting is the display pressing lt enter gt will save the setting and return to the selection level where the block status no longer flashes If the Selections X is set and saved all the selections will be set at once Use lt exit gt to return to the Blocked Selections prompt From the Blocked Selections prompt use lt exit gt to return to the Selection Blocking X prompt Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Set Time Date If lt enter gt is pressed at the Set Time Date prompt the controller will enter the current time setting mode by displaying Year Using or lt down gt will allow you to cycle through all available time setting options If exit is pressed anytime during this operation the controller will return to the Set Time Date prompt Use to proceed to the next prompt Refrigeration Year If lt enter gt is pressed at the Year prompt the current year setting is displayed and will be flashing Pressing up or lt down gt at this point will increase or decrease the year setti
26. is pressed the display will return to the Selection NN prompt In order to save all settings scroll to the Save Settings prompt and press lt enter gt Notes Selection pricing must be aligned with the space to sales assignments It is not possible to create a Custom StS assignment with products linked across shelves If custom is entered after setting the system to use Option 3 the system reverts to Option 1 and starts the editing process Vend Evenly X If lt enter gt is pressed at the Vend Evenly X prompt you will be able to toggle between Evenly 0 off and Vend Evenly 1 by pressing up or down If Vend Evenly X is set to 0 the controller will vend in a FIFO first in first out manner FIFO vending corresponds to vending from one cell until it is completely sold out before vending from the next cell in the space to sales If Vend Evenly X is set to 1 the controller will vend evenly according to the space to sales settings Vending evenly means it will vend only once from a cell before moving to the next cell in the space to sales Pressing lt enter gt at this point will save the current setting If exit is pressed during this editing process the controller will not save the setting and will take you back to the Vend Evenly X prompt Pressing exit at the Vend Evenly X prompt will take you back to the Space to Sales prompt Confi
27. where X will be flashing If X 0 this indicates that the current time will not be displayed with the POS message in sales mode If X 1 the time will be displayed in sales mode Using up or down will toggle the value of X If enter is pressed at this point the currently displayed value of X will be saved and you will be returned to the non editable Display Time prompt Use lt to return to the Set Time Date prompt Royal Vision Vender NG 5 button Service and Parts Manual 33 SECTION 3 Vender Programming Refrigeration If lt enter gt is pressed at the Refrigeration prompt the controller will enter the refrigeration control mode Using lt up gt or lt down gt you can rotate through the various refrigeration control settings Conserve Energy Start Time Stop Time Degrees Set Point Storage Temperature Display Temp Health Safety and Defrost Interval If lt is pressed the controller will return to the Refrigeration prompt Press lt up gt to proceed to the next prompt Lighting Control Conserve Energy Upon first entry into Refrigeration the controller will display Conserve Energy X If enter is pressed at Conserve Energy X X will begin to flash indicating that it can be edited If X 1 the energy conservation control will be enabled This means the cabinet temperature will be a
28. 0 Pressing lt up gt lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing lt up gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Stop Day prompt If lt enter gt is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing up or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing up lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Stop Hour prompt Pressing while in editing mode will return the controller to the Stop Hour prompt without saving changes Blocked Selections If lt enter gt is pressed at the Blocked Selections prompt the controller will display Selections X where X indicates whether all selections will be blocked or not Using up or
29. 29 indicates an inability to find the magnet for cell 25 EOT indicates a failure to get to the end of travel of row and cell SPEED indicates a failure to adjust motor speed SIDE 5 indicates a failure in the perimeter test to move along side E mmc Zh Pressing enter at Home Test will cause the vender to home multiple times Test ira will be displayed during the test Fass will be displayed if the vender passes the test Fail will be displayed if the vender fails the test where indicates a failure reason This test allows service personnel to observe if there is any inconsistency in finding the home position Pressing exit will terminate the test and return the display to 1 Home Test Note The multiple home test can only be performed with the door CLOSED Possible problems Cup does not find home position Cup does not find home position A Make sure the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be flush with the front edge of the bottom shelf Refer to Figure 5 29 FIGURE 5 29 X home magnet Check to make sure the magnet bracket is flush even with the front edge of the bottom shelf X home magnet bracket 62 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting B Ensure t
30. Check escrow lever and Excessive Escrow associated mechanisms Indicates more than 255 Ch escrow attempts since the Go to open door mode last coin was accepted and wait for 30 seconds Bibi oes nel resccur eystem Manually clear the error may be okay Coin Jam mm a coin Check changer acceptor for In no obstructions are found jammed coins or other obstructions replace the coin acceptor If no obstructions are apparent and Check changer acceptor for the acceptance appears to be okay Low Acceptance Indicates obstruction or dirt this may be an indication of cheating a low acceptance rate attempts more than 20 of the last If no obstructions are apparent and 255 coins were slugs Drop coins in tubes and coins do not accept or acceptance payback for blockage rate is poor replace the changer acceptor Disconnected Acceptor Indicates PI in th iesu an unplugged coin acceptor ug e co If vender stays in the open door mode and the manually cleared Misrouted Coin Indicates a coin had been improperly routed Bill Val Comm Indicates no Check serial changer and MDB Replace MDB harness bill validator harnessing Bill Stacker Full Indicates Ensure bill cash box is empty it cash box appears to be okay that the cash box is properly closed a full bill stacker and in place replace the bill acceptor Bill Motor Indicates a defective bill acceptor moto
31. If lt enter gt is pressed at the Token Counters prompt the controller will enter the token counter display mode by displaying Total Vends XXXXXXXX on the first line and Value Y Y YY Y on the second line Token Counters functions exactly as Card Counters does except that it counts token vends instead of card vends See above If lt exit gt is pressed anytime during this operation the controller will return to the Token Counters prompt Press lt up gt to proceed to the next prompt Free Vend Accounting Free Wend Accounting If lt enter gt is pressed at the Free Vend Accounting prompt the controller will enter the first of two sub menus Free Vend Counters Pressing up or lt down gt will cycle to the other menu View Selection Costs If lt enter gt is pressed at the Free Vend Counters prompt the controller will enter the cash value display mode by displaying Total Vends XXXXXXXX on the first line and Value on the second line The X s represent the number of all free vends over machine life and the Y s represent the value of all free vends over machine life Using up or down will cycle through each selection by displaying Sel N Vends XXXXXXXX on the first line and Value Y Y Y Y Y Y on the second line where indicates the selection number X s represent the number of free vends since the last res
32. Make sure that the vender is level when placed on site If the vender is not properly leveled it can begin to accumulate standing water which over a period of time may begin to freeze and will eventually freeze the evaporator Another problem that may occur from an unleveled vender will be improper vending which would include but not be limited to product not vending from cell product vending slowly from cell product not being delivered to the delivery bin or product jamming Vender Support Leg The RVV is equipped with a vender support leg This leg is similar to the leveling legs but is longer and is located in the bottom door hinge It is very critical that after the vender is placed on location and is leveled that this support leg is brought down even with the ground floor or whatever surface the vender is placed on If the support leg is not making contact with the ground surface there is a possibility of the vender tipping over when the door is opened possibly resulting in broken bones dismemberment or even death Lighting System The lighting system contains extremely high voltage upwards of 600 volts and power should always be disconnected when working with or around this portion of the vender Light bulbs should be replaced whenever one or more of the bulb ends are blackened or discolored or when the lights are flickering or are not lit and it has been determined that the ballast is good Replace these bulbs as soon as
33. is pressed at the Refrigeration X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Refrigeration X display status no longer flashing If X 0 refrigeration control will be disabled when the key switch is activated If X 1 refrigeration control will be enabled when the key switch is activated Return to Sales If lt enter gt is pressed at the Return to Sales prompt the controller will return to the idle condition of the sales mode unless there 15 established credit If credit exists the credit amount will be displayed after returning to sales mode Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming External Menu Access the External Menu by entering your 4 digit password when the main door is closed see Preview Password in the Internal Service Menu section Note In the External Menu the clear button will have no function Sales counters can not be reset and error codes can not be cleared in the External Menu Sales Counters If the external preview password is correctly entered the display will show Sales Counters If enter is pressed at the Sales Counters prom
34. move the cup 300 encoder ticks or 6 inches 153 mm in the X axis direction Pressing lt left gt will move the cup 300 encoder ticks or 6 inches 153 mm in the X axis direction If the encoder s count is off by more than 3 ticks from what is expected there is a problem with the motor encoder Pressing lt exit gt will terminate the test home the motors and return the display to Motor Encoder Test Note The motor encoder test can be performed with the door OPEN or CLOSED Production Test Pressing lt enter gt at Production Test will cause the vender to execute the production test Testing will be displayed while this test is carried out Pass will be displayed if the vender passes the test Upon a failure in the test the test will be terminated and a failure reason will be SECTION 3 Vender Programming displayed This test only displays the last failure that caused the test to be terminated Following is a list of potential failures 1 Failure X indicates a failure in the X axis 2 Failure Y indicates a failure in the Y axis 3 MAGNET indicates a failure to find the magnet corresponding to the position for row R and cell C 4 EOT RC indicates a failure to get to the end of travel of row R and cell C 5 SPEED indicates a failure to adjust motor speed 6 SIDE S indicates a failure in the perimeter test to
35. suonoe es dois pied SJojuno2 nueJ N uonoeles Burjoojg JnoH e eres mens 4 dois dois 2 2 dois ues sjunoosiq 19S e Jq S ed Programming Flowchart 93 Royal Vision Vender NG 5 button Service and Parts Manual Wiring Schematic DELIVERY CUP ASSEMBLY Y ENCODER X ENCODER 4LED PORT OPTICS Se DELIVEF 2 1 5 STEPPER MOTOR MOTOR DRIVER MOTOR GREEN DELIVERY DOOR q SWITCH E G XMTR NC 2 BOARD RED RCVR HALL Q BOARD EFFECT COM SENSOR X AXIS CABLE CHAIN 9 9 9 X a EOD DODDDOY ME ELECTRONIC SWITCH DOOR LOCK P7 5 5 E DOOR LOCK RECEPTACLE CABINET SIDE in 123456789101112 LM I uL BATTERY BACKUP PHONEJACK LOCATED IN VEND PORT RED 4 27 8 BLK BLK BOTTOM DOO
36. travels from the refrigeration relay to the main wiring harness for the refrigeration unit REFRIGERATION CYCLE 1 The rising temperature in the cooling compartment is reported to the control board through the temperature sensor 2 The control board registers the current temperature inside the vender s cabinet When it rises equal to or above the pre programmed cut in temperature the control board will complete the circuit to the refrigeration relay to energize its coil 3 The refrigeration relay coil closes the contact between the common and normally open positions allowing 115 volts to travel to the main wiring harness to start the compressor 4 The compressor circulates Condensor Fan Motor 16 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 2 Vender Component Explanation refrigerant throughout the system by pulling low pressure refrigerant vapor from the evaporator coil compressing it and forcing it into the condenser The condenser aided by the condenser fan motor removes heat from the refrigerant as it flows through the condenser and releases it to the outside environment dropping of the refrigerant temperature changes the vapor to liquid 5 The evaporator coil allows the liquid refrigerant to absorb heat from the cooling compartment as it evaporates in the coil 6 The falling temperature in the cooling compartment is caused by the continual circula
37. use lt up gt to proceed to the next prompt Start Time Start Time If lt enter gt is pressed at the Start Time prompt the controller will enter the start lighting control time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day Pressing up or down will cycle between Start Day and Start Hour Pressing exit at this point will return you to the Start Time prompt without saving any changes Use lt up gt to proceed to the next prompt Stop Time If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show X where is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing lt up gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return the controller to the Start Day prompt If lt enter gt is pressed at the Start Hour prompt the controller will enter the start time s
38. 200903 and before only 356563 Steel Pop Rivet 1 8 dia X 0 265 Ig ees E908009 Emitter Plate with Studs RVV 337596 Emitter Detector Harness 2 beam 842602 4 842483 85 SECTION 6 Parts Catalog Security Plate Assembly RVV NG T handle Lock 356926 ITEM NO 9 DESCRIPTION PART NO Security Plate Weld Assembly RVV 356925 Display Window RVV 815515 Touchpad Window RVV 200826 and before only 815532 Coin Plate RVV e 815651 Coin Chute Assembly RVV 350591 Coin Return Bushing 803059 Button Coin Return Lever 803031 Bushing Retainer RVV 337556 Coin Return Assembly RVV 337580 Display Cover 337582 Esna Nut 6 32 E905006 Nylon 916079 Serial 836162 14 15 16 17 18 19 20 21 22 23 DESCRIPTION PART NO Keps Nut 8 32 E905001 Screw 8 32 x 3 8 Pan Head E901011 Washer Flat Nylon 0 173 ID x 0 375 OD x 0 062 thick E904029 Touchpad includes window 842643 Washer Flat Nylon 0 2
39. 255 escrow attempts since the last coin was accepted 7 Coin Jam indicating a coin jam 8 Low Acceptance indicating a low acceptance rate more than 20 of the last 255 coins were slugs 9 Disconnected Acceptor indicating an unplugged acceptor or 10 Misrouted Coin indicating a coin had been improperly routed The Changer Comm error will be cleared when proper communications are re established After taking corrective action to manually fix the other Changer problems the errors may be cleared electronically via a hand held device or through the service mode using the clear button Royal Vision Vender NG 5 button Service and Parts Manual 21 SECTION 3 Vender Programming Bill Validator By pressing lt enter gt at the Bill Validator prompt the controller will display either 1 Val Comm indicating no bill validator communications for more than 5 seconds 2 Bill Stacker Full indicating a full bill stacker 3 Bill Motor indicating a defective motor 4 Bill Jam indicating an bill jam error 5 Bill Val ROM indicating a bill acceptor ROM check sum error 6 Open Cash Box indicating an open cash box or 7 Bill Sensor indicating a bill sensor error The Bill Val Comm error will be cleared when proper communications are re established After taking corrective action to manually fix the other Bill Validator problems the
40. 3 4 or 6 PIN WIRE FUNCTION NUMBERCOLOR 1 GREEN 24 2 3 BLUE COMPRESSOR RELAY 4 GREY EVAPORATOR FAN RELAY 5 KEY 6 VIOLET FLUORESCENT LIGHT RELAY 7 KEY 8 24 VDC Royal Vision Vender NG 5 button Service and Parts Manual 11 SECTION 2 Vender Component Explanation Electronic Door Lock and Options Position P7 This pinout connects to the standard electronic door lock as well as to the optional manual override switch and to the top and bottom door switches Pin 1 receives data from the electronic door lock This wire should never be cut pinched or spliced if cut If the harness is cut pinched or grounded out power will be lost to the electronic door lock Entry into the vender will not be possible unless the electronic door lock is equipped with an optional battery backup PIN WIRE FUNCTION NUMBERCOLOR 1 WHITE DATA FROM ELECTRONIC DOOR LOCK 2 NOT USED 3 KEY 4 MANUAL OVERRIDE 5 GROUND 6 KEY T BLACK TOP DOOR SWITCH 8 COIN SENSOR 9 5 VDC 10 BLACK BOTTOM DOOR SWITCH 11 24 VDC 12 KEY 13 VEND COUNTER Temperature Sensors Position P8 The wiring harnesses connecting to this pinout travel from the temperature sensor and optional health sensor to the control board The temperature sensor is mounted adjacent to the evaporator fan inlet These harnesses are molded into the temperature sensor and health sensor and they should never be cut pinche
41. 356880 Cup Harness Retainer nece mete ries co cerae CUR 356815 Screw 90 32 x 3 0 Flat Head tn cn ette ecu creto E901107 ING te EE tenni etaed ni eii ed dre tacens 914047 Piv t Cup PIN RYV NG sisiraan aa ado a E aaa aaa AO E EE ARES iT 803104 906077 Gear 1 48DP 34 20T icc anti tenuere Eo WX ERR 803106 Gear Shaft ii aetema IR exar teet 803105 Drive Motor Assembly nbn reco chess neg ri 839051 Gear 2 48DP 341 14T iet E eee tene ues ee ue roges uu sre 803107 Drive Shatt iecore ter 815610 bruAdicT 815611 803108 Plunger Motor Assembly NG nk talenti 839052 Sensor Cover RVV NG sins Ae ERAT REEL LER PADRE 815607 Emitter Board NG Rae UE 836189 Cup Detector Board
42. If no damage cables under 20 VDC for more can be found and repaired than 30 seconds then replace the power supply DC Over Voltage Indicates that the voltage from the power supply was Replace the power supply over 45 VDC for more than 30 seconds System Scale Factor Indicates that one of Check the connections of the Make connections to the changer harness Make sure the credit peripherals has harness or replace the changer is plugged up introduced an incompatible changer working scaling factor 42 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action Changer Gomm indices d Check serial changer and Replace any harnessing changer communications for more than 2 seconds MDB harnesses found to be defective Tube Sense Indicates a tube Check changer tubes for Clear tube blockage if found If Sensor error blockage no blockage replace changer Tube Jam XX Indicates a Check changer tubes Clear blockage if found If no tube jam error for coin type XX payback for blockage blockage found replace changer Changer ROM Indicates a Unplug vender and wait at least 5 If error does not clear seconds replug machine Manually changer ROM checksum error Acar erno replace the changer If vender returns to Sales mode from open door mode without input replace changer acceptor
43. Main Controller including pinouts 10 Delivery Mechanism 13 TM 14 Delivery SON SON 14 SWIIGIIBB aaa lo a ue 14 Vacuum Fluorescent Display VFD 14 Electronic Power Supply 14 Refrigeration SV SUS INN o 15 Bald T 17 Electronic Door LOCK aude ebrei 18 SECTION 3 Vender Programming 19 Internal Service 20 T 20 Sales Counters 20 Card H 20 Tok n 20 Fres Vend ACCOUMING 20 Eror tr Tm 21 23 Sel alit ci MERE 26 to SASS cc 26 8 e 27 Revert to Detalle 29 Exact Change ONIY 29 Com Pay ER 29 p 29 Recycler Re 29 Set DISCGOUN S PTT 30 Selecti
44. a defrost mode for one hour If the refrigeration unit still does not cycle after an additional eight hours a no pull down error will be displayed In software versions 67241 6 and lower the refrigeration system will shut down when the no pulldown error is recorded This feature protects the compressor motor against overheating if running against an iced evaporator for an extended period If the Health Timer is enabled the operation is the same except that the compressor will not be shut down Note This no pull down error is not self clearing it must be cleared manually through the service menu or through DEX HEALTH SENSOR OPERATION The rising temperature in the cooling compartment is reported to the VMC board by the temperature sensor At power up the VMC will check for the temperature If the temperature is above 41 F 5 C the vender will display Out of Order Once the Health Safety Failed error has been cleared a 30 minute timer will begin At the end of this 30 minutes the vender will stay in normal operating mode as long as the temperature remains 41 F 5 or below If the vender is 41 F 5 C or below at power up the vender will stay in normal operating mode If the door is open after power up and the temperature is 41 F 5 C or below and stays at 41 F 5 C or below a 30 minute timer will start after the door is closed If the temperature is above 41 F 5 C after 30 minutes the vender will
45. access to the interior of the vender This will minimize the potential dangers that are inherent in electrical and mechanical devices Royal has no control over the vender once it leaves the premises It is the owner or lessor s responsibility to maintain the vender in a safe condition See installation insert located in the coin box of a new vender for proper installation procedures and refer to the service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department at 1 800 931 9214 SAFETY REGULATIONS Read the safety segment before installation or service Test for proper grounding before installing to reduce the risk of electrical shock and fire Turn off or disconnect power cord from wall outlet before servicing Only fully trained service technicians should service vender when vender has power Remove any product before moving a vender Use appropriate equipment when moving a vender Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorized replacement parts Be aware of inherent dangers in rocking or tipping a vender SECTION ELECTRICAL HAZARDS GENERAL ADVICE Careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vender should be aware of this precaution Apply all of the normal precautions
46. and X is either 1 or 0 Pressing lt gt or lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing lt up gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing YY X prompt Pressing lt exit gt will return you to the Stop Day prompt If lt enter gt is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing lt up gt or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Stop Hour prompt Pressing lt exit gt while in editing mode will return you to the Stop Hour prompt without saving changes 36 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Preview Password If lt enter gt is pressed at the Preview Password prompt t
47. both ways with some components VENDER MAIN CONTROLLER PINOUTS The RVV NG VMC has several electrical pinouts a set up mode button and various other electronic components all of which have designated position codes The following section outlines all the VMC s pinouts The word key refers to the small plastic insert plugged into a position of the connector The purpose of the key is to prevent connecting the harnessing backward or upside down The keyed position is a blank position within the pinout no pin in which a key is inserted Some pinouts may have several blank positions with a key plugged into one or more of the positions You can use the key to determine which end of the pinout is Pin 1 DEX UCS Connections Position P1 The RVV NG is equipped with a DEX UCS jack directly on the VMC at position 11 It also has pinouts for optional three 3 wire harnesses leading to internal and external jacks The Hand Held Computer HHC plugs into these jacks to read information from If the vender is equipped with these optional jacks and the HHC does not operate properly with them check the harnesses for bad connections at the solder joints Also check to ensure that the insulator at the jack is not cracked from over tightening PIN WIRE FUNCTION NUMBERCOLOR 1 RED VMC RECEIVE DEX TRANSMIT DATA ring 2 FUTURE USE 3 BROWN VMC TRANSMIT DEX RECEIVE DATA tip 4 KEY 5 BLACK DEX COMMON s
48. count is correct but the belts do not move the mechanism the correct distance 1 Y axis up and down movement a Check the tension of the Y belts Ifthe belts are loose adjust the belt tension To tighten the belts first loosen the security screw then adjust the tension screw Once the belt has proper tension re tighten the security screw Refer to Figure 5 26 b Check the top idler assembly and Y motor for loose pulleys Refer to Figure 5 27 loose pulleys found replace them If the pulley on the motor is loose replace the motor c Iftension is correct and no pulleys are found to be loose replace the Y belts FIGURE 5 26 Y belt tension adjusters To tighten the tension of the belts turn the tension screw clockwise Security screw left side Y belt tension screw left side T The security screw for the right side is located behind this plastic piece Y belt tension screw right side 60 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 27 Y axis pulleys Check the top pulleys and the pulley on the Y motor to make sure they are not loose or slipping Also check the screws which secure the top idler assemblies to make sure they are not loose Y motor pulley Top left idler screw and pulley Top right idler screw and pulley 2 X axis left and right movement a Check the X belt for proper tension When the X belt has proper tensi
49. counts the number of refrigeration cycles When this number equals a stored counter the refrigeration unit converts from a pull down mode in which the evaporator fan runs continuously to a normal mode in which the evaporator fan runs only when the compressor is on This process normally takes about 24 hours after the door is shut with a complete product reload in a 75 F 24 ambient environment Defrost Mode The defrost feature is a 30 minute period in which the compressor is shut off and the evaporator fan is allowed to run The defrost feature is initiated by a timer The factory setting is three hours but this setting may be adjusted in the service menu If the unit is already in the defrost mode when the door is opened the defrost function will continue after the door is closed Because of that the compressor may not restart for as much as 30 minutes after the door is closed e Door Switch Inactivation Mode If door switch does not activate the fluorescent lights will stay off and the refrigeration unit will not run until 30 minutes have passed After 30 minutes the controller will assume that the switch may be defective and will then start the cooling process In this mode the evaporator fan will cycle with the refrigeration unit similar to Normal Mode but without the counter e Compressor Motor Save Mode If the controller calls for cooling continuously for 24 hours the vender will go into
50. cup receiver Otherwise replace the cup oscillator on the cup board harnesses board transmitter board and has malfunctioned receiver board Critical Mech Indicates that the DMC home sensor has malfunctioned USD Comm Indicates that the DMC USD is no longer online Check to make sure there are no Vend obstructions blocking the LED s in Remove items blocking Mechanism Delivery Port Sense the port port sensors Indicates that the DMC Replace the port detection cable if in reporting a port sense Check the connections connections were found to be correct error between the port transmitter If replacing the cable does not and receiver boards correct the problem replace the port receiver and transmitter boards Check to make sure the port door is Clean port door slides or replace not sticking in a closed position port door Check mate sure teh ali Reconnect the connector to connector to the delivery door switch the switch is connected Delivery Port Door Indicates that the DMC is SS Sere itch if eplace the delivery door switch i reporting a port door error Check the delivery door switch defective Check the Delivery Door Power Signal harness and the Port Replace any harnessing Delivery Door harness for damage found to be defective Space to Sales Unassigned Cell XX Indicates that cell is unassigned If the sensor is unplugged replug it If it is mis
51. front of the cup Three wires run into the sensor red green and black Place a magnetic device directly in front of the sensor to test itin Sensor Test Hall Effect sensor FIGURE 5 10 Location of position P4 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P4 on cup logic board The Y home switch is located below the elevator arm This switch is covered by a black plastic cover To test this switch begin with the elevator arm all the way down The display should show 7 1 Lift the elevator arm up and the display should change to 0 1 Ifthe display does not change place the elevator arm all the way down on the Y home switch and ensure it is parallel with the bottom of the main door Refer to Figure 5 11 2 Ensure that the black plastic cover over the switch is not holding the switch down If it is bend the plastic upward so that it completely disengages the switch Check the wiring to the Y home switch Check for 5 VDC on the black and red wires pins 6 and 7 at position P1 on the DMC board 5 the above is good replace Y home switch If this does not fix the issue replace the DMC board 9 Royal Vision Vender 5 button Service and Parts Manual 53 SECTION 5 Troubleshooting FIGURE 5 11 Elevator arm and vertical home switch Make sure the elevator arm is level and it is all the way down on the vertical home swit
52. into a grounded electrical outlet to protect customers from electrical shock If the outlet is not equipped with a grounded socket have one installed by a qualified electrician Do not use an extension cord unless it has been authorized by a certified electrician Extension cords are not recommended After plugging the vender s power cord into the AC voltage source the following should be observed 1 The fluorescent bulbs will illuminate if the door is closed 2 Therefrigeration compressor will start to run after approximately 5 7 minutes with the door closed 3 evaporator fan will run and 4 Vacuum Fluorescent Display will light The control board is equipped with a battery back up for use in the event of a power loss The battery is used to retain important programming information such as space to sales prices etc so that it will not be erased if power 15 lost or the vender is unplugged Programming the Vender programming of the vender is done in the Service Mode To enter the Service Mode open the vender s door and press and release the Service Mode Button located on the controller board For programming instructions see the section entitled Vender Programming later in this book Loading the Vender Package Loading Qty Col 7 Ensure shelf is flush with slide and Loading Recommendations tab
53. inventory level for the deposited coin or bill will be displayed after the coin or bill is accepted If a tube full or stack full status is detected that coin or bill will no longer be accepted During this entire operation MIS tube counts and manual fill mode counters will be updated accordingly If exit is pressed at any time during this operation the controller will return to the Tube Stack Fill prompt Use to proceed to the next prompt Recycler Out 67241 11 and higher or Set Discounts 67241 10 and lower Note Software revisions 67241 10 and lower will show only Tube Fill and will not work with the validator stacker Eecucler Pas Out software revisions 67241 11 and higher only If lt enter gt is pressed at the Recycler Pay Out prompt the controller will enter the bill payout mode by displaying the lowest bill value that can be paid out Pressing lt gt will increase the display to show the next highest bill value if any pressing lt down gt will decrease the display to show the next lowest bill value or wrap around Pressing lt enter gt when a particular bill value is displayed will pay out the displayed bill type bills dispensed in this mode are counted in the MIS manual dispense mode counters Pressing lt exit gt while a bill value is displayed will return the controller to the Pay Out prompt Use to proceed to the next prompt Set Disco
54. it is determined they are bad If it is decided not to use the lighting system the ballast MUST be unplugged DO NOT remove the bulbs and leave the ballast plugged in Doing so can cause the ballast to generate a very high amount of electrical noise which can cause problems with or permanently damage electronic components 40 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 4 Vender Maintenance G Prod uct C u p 7 Press lt enter gt to go to the second shelf Repeat steps 5 and 6 for remaining shelves M an ual Ca b rati on 9 After the last shelf has been calibrated Port X should l 2 Close the vender s main door and wait for the homing Press enter The cup should go to the first shelf Press enter The display should momentarily show appear on the display Open the main door and press enter The cup should move to the port location 10 Align the outermost face of the cup with the outer edge of the port hook with 1 32 1 mm gap See Figure 4 2 11 Bend back tab on cup trip arm so arm is approximately 1 32 1 mm away from the door wall 12 Press enter The display should momentarily show With the main door open enter the service mode enter the test mode and enter the calibration menu Press lt enter gt the key in the password but do not press enter The display should show Shelf 1 Position 1 routine to finish
55. move along side S This test allows manufacturing to run an all over test of the machine settings Pressing lt exit gt will terminate the test and return the display to Production Test Note The production test will only start if the door is CLOSED 7 Multiple Home Test Pressing lt enter gt at Multiple Home Test will cause the vender to home multiple times Testing will be displayed while this test is carried out Pass will be displayed if the vender passes the test Fail will be displayed if the vender fails this test where represents failure reason This test allows service personnel to observe if there is any consistency in finding home Pressing lt exit gt will terminate the test and return the display to Multiple Home Test Note The production test will only start if the door is CLOSED Test Display Pressing lt enter gt at the Test Display prompt will cause the controller to enter the display test routine This routine allows you to test the display Upon entry into this routine all segments of the display will light up The test will continue for six seconds and then the controller will return to the Test Display prompt Press the lt up gt button to proceed to the last prompt in the test mode Test Relays Royal Vision Vender NG 5 button Service and Parts Manual 25 SECTION 3 Vender Programming Test Relays Pressing lt enter gt at the
56. of the week If lt enter gt is pressed at the YY X prompt will flash indicating that it can be changed Pressing lt gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Start Day prompt If lt enter gt is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing lt up gt or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing up lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return to the Start Hour prompt without saving changes Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop energy conservation time setting routing Upon entry into this routine the display will show the first of the two stop time setting modes Stop Day or Stop Hour Pressing up or d
57. position Cup continually moving Check the wiring to the vertical home switch up and down about 6 inches 15 Check the wiring the black and red wires at position P1 on the DMC board cm HOME SENSOR error If all the above is good replace the vertical home switch If this does not fix the issue replace the DMC board Make sure the shelves are pushed in and seated properly in the shelf runners Check to make sure the door is properly closed and the lights turn on Check to make sure the shelf is flush with the cabinet and is level Product cup does not find shelf Remove the fuse from the bottom of the door and drive the product cup left does not pull product or pulls out and right using the X belt Make sure there are no binds and the cup drives product only half way continued smoothly all the way from the far right to the far left on next page Check the calibration Refer to Section 4 Vender Maintenance for calibration instructions Check to make sure the X magnet is located in the left hand corner of the odd numbered cell behind the price label that the product cup is not finding 46 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting Error Problem Possible Cause Corrective Action Check for condensation under the X motor encoder cap If condensation is Product cup does not find shelf found refer to X motor troubleshooting below does not pull product or pulls out
58. position above the delivery port Use the left and right buttons to position the picker cup to the calibration position When properly calibrated the picker cup should be 1 32 1 mm from the port hook See RVV NG Product Cup Manual Calibration in SECTION 4 VENDER MAINTENANCE for a better description with illustration Note Once in the calibration menu the controller will home the vend mechanism after the door is closed Test Diagnostics Pressing lt enter gt at the Test Diagnostics prompt will cause the controller to enter the diagnostic test routine The display will show Perimeter Test Use up or down to cycle through the available diagnostic tests The door can be shut while in this part of the service menu Note activity is noticed after five minutes the controller will exit the service menu Note If the DMC does not support the diagnostics command or the vender is currently busy and cannot respond to the diagnostics command Unavailable will be displayed upon the initiation of the test If the door is not in the correct state for this test to be carried out either DOOR MUST BE SHUT or DOOR MUST BE OPEN will be displayed upon initiation of the test If the test could not be carried out for whatever reason the test must be reinitiated in order to try again The system does not auto detect that the problem has been fixed 1 Perimeter Test Pressing lt enter gt at Perimet
59. the Sales Counters prompt the controller will enter the non resettable sale count display mode displaying Sales Total XXX where the X s represent the number of all paid vends over the life of the vender s control board Using up or down will cycle through each selection as Sales Sel XXX where represents the appropriate selection number and the X s represent the resettable number of vends for that selection If exit is pressed anytime during this operation the controller will return to the Sales Counters prompt Press up to proceed to the next prompt Counters Card Counters If lt enter gt is pressed at the Card Counters prompt the controller will enter the card counter display mode by displaying Total Vends on the first line and Value YYYYYY YY on the second line The X s represent the number of all card vends over machine life and the Y s represent the value of all card sales over machine life Using lt up gt or lt down gt will cycle through each selection by displaying Sel Vends XXXXXXXX on the first line and Value Y Y YY Y Y Y Y on the second line N will represent the selection number The individual counts are resettable If lt exit gt is pressed anytime during this operation the controller will return to the Counters prompt Press up to continue to the next prompt Token Counters Token Counters
60. the currently displayed exact change value and return to the Exact Change Only prompt Pressing lt exit gt at any point in the procedure will return to the Exact Change Only prompt without saving any changes Use lt up gt to proceed to the next prompt Coin Pay Out Coin Out If lt enter gt is pressed at the Coin Pay Out prompt the controller will enter the coin payout mode by displaying the lowest coin value that can be paid out Pressing lt up gt will increase the display to show the next highest coin value pressing lt down gt will decrease the display to show the next lowest coin value or wrap around Pressing lt enter gt when a particular coin value is displayed will pay out the displayed coin type at half second intervals until the button is released All coins dispensed in this mode are counted in the MIS tube counts and the manual dispense mode counters Pressing lt exit gt while a coin value is displayed will return the controller to the Coin Pay Out prompt Use lt up gt to proceed to the next prompt Tube Fill Royal Vision Vender NG 5 button Service and Parts Manual Tube Stack Fill If lt enter gt is pressed at the Tube Stack Fill prompt the controller will enter the coin tube and bill stack fill mode In this mode you are allowed to deposit any coin that is routed to a tube or any bill that can be stacked This provides total accountability The tube or stack
61. the bottom shelf Place a magnetic screwdriver or other south polar magnetic device directly in front of this sensor The display should change from MAG 0 1 NOTE If no magnetic device is available place the cup in the middle of the door then close the door completely The cup will then perform a homing routine As the cup passes the homing magnet the display should briefly change from 0 to IO 1 Make sure the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be flush with the front edge of the bottom shelf Refer to Figure 5 29 2 Ifthe display does not change remove the top of the cup and check the harness connection at pinout P4 on the cup logic board Refer to Figure 5 10 Make sure there are no loose wires and the connection is tight 3 Using a voltmeter check for 5 VDC on pins 1 and 2 black and green wires at pinout P4 on the cup logic board If no voltage is found replace the logic board 4 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the Hall Effect sensor 52 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 9 Front of product cup The Hall Effect sensor is located on the
62. the unit Open the door and manually close still does not power up replace the switch both door switches harness Make sure the vender is plugged in and that the fuse in the vender is not blown Check to make sure the case holder is folded and placed correctly and remove any obstructions Make sure there are no Door cannot close completely obstructions holding the door open On venders with TriTeq locks make sure the electronic door lock is securely latched back into the door Check to make sure the case holder is folded and placed correctly and remove any obstructions Make sure there are no i Vender displays Door Locked i Make sure the electronic lock is securely obstructions holding the door latched back into the door Open on vender with TriTeq lock open Adjust the bolt on the TriTeq locking bolt 1 2 turn and close the door again Repeat again for 1 2 turn of the locking bolt until the vender powers up Royal Vision Vender NG 5 button Service and Parts Manual 45 SECTION 5 Troubleshooting Error Problem Possible Cause Corrective Action Check to see whether the port bin is hanging open or is flush to the door If the port bin is hanging open reset the security latch on the port bin If it doesn t reset check the white port nuts bushings on either side of the port assembly If they are broken replace them Check the harnessing to the emitter and detector boards located in the produc
63. this metal tray remove the screw from each end of the metal tray with a Phillips screwdriver WARNING Before removing the ballast tray remove power from the vender by unplugging the main power cord from the AC voltage source wall outlet Credit Peripherals There are three possible credit peripherals for the RVV NG the coin changer bill acceptor and debit card reader The coin changer determines the validity and value of each coin that is inserted into the vender and sends the coin information to the vender controller The coin changer also continuously informs the vender controller if coins are available in the change tubes to be used for change payout The bill acceptor determines the validity and value of each bill that is inserted and sends that information to the vender controller The debit card reader allows customers to purchase a product using a debit or credit card For detailed information on any of the credit peripherals refer to the separate operation and service manual provided by the peripheral s manufacturer Royal Vision Vender NG 5 button Service and Parts Manual 17 SECTION 2 Vender Component Explanation TriTeq Electronic Door Lock Some venders may be equipped with the TriTeq electronic door lock system The TriTeq electronic door lock provides the control board with one signal line to determine the status of the door and lock It consists of a motor driven bolt mounted on the door an electronic n
64. through a DEX port Unpacking the Vender and Installing It On Location UNWRAP THE VENDER Unwrap the vender and remove the padding Check for any signs of damage If the vender is damaged contact the carrier immediately They will instruct you on the procedure for filing a claim If the vender is being stored remove the plastic stretch wrap cardboard cover and styrofoam cushioning first The plastic stretch wrap and styrofoam cushioning can adhere to the exterior of the vender over an extended period of time damaging the vender 5 finish Note For venders with T handle locks the vender 5 keys are located in the coin cup REMOVE THE SHIPPING SKID Separate split each section of the shipping skid by inserting a claw hammer crowbar or similar device into the slot of each section to break it apart Tilt the vender slightly to remove the separated pieces See Figure 1 1 REMOVE DOOR BLOCK After opening the vender s door locate the wooden shipping block at the bottom right under the door Lift the block straight up to remove it REMOVE THE INTERIOR PACKING Before plugging in the vender s power cord remove the interior packing Failure to remove this packing before plugging in the vender could result in damage to the vend mechanisms Remove the packing tape which secures the case supports Remove the binder clips that secure each of the two belts located approximately in the middle of the belts runs PL
65. unit life VMC and DMC The vender s control boards VMC and DMC should always be enclosed by their covers to protect them Routine cleaning is not necessary but if desired the boards area may be blown out with compressed air Delivery Bin Make sure that the delivery bin remains clean and free of any debris or other objects that may block the optic sensors Bottles sometimes have a tendency to lose their labels which may be left in the delivery bin If objects are left in the bin and the sensors are blocked the board will assume there is a package in the bin and will not deliver product to the bin Elevator Arm and Cup Tracks The elevator arm and cup assemblies travel in aluminum tracks that guide these components Make sure that these tracks are kept clean and free from foreign material such as dirt syrup or other debris Use a wet cloth to wipe these tracks clean Avoid using any type of silicone or lubricant as they may tend to collect dirt and will adversely affect performance Product Cup The cup floor should be kept clean and free of syrup Lubrication Latch Strike Nut 7riTeq locks The latch strike nut should not be lubricated 7 handle locks The latch strike nut should be lubricated Refrigeration Unit The refrigeration unit is a sealed system that does not require any lubrication Also the condenser and evaporator fan motors do not require any lubrication Preventive Maintenance Vender Leveling
66. used for another selection An escrow request will be honored at any time This option will take precedence over the force vend option after the first vend has been completed If X 0 multi vend is disabled If X 1 multi vend is enabled Conflicting Options In order to avoid conflicts between options and potential cheating of customers it is recommended that the following rule be followed If Cheat Mode is disabled C6 0 then both Bill Acceptance Checking and Bill Escrow should be enabled C7 amp C10 1 This is the only way to ensure the customer will never be cheated C10 Bill Escrow This option will allow escrowing of bills If enabled and the current bill value inserted takes the accumulated credit over the maximum price the bill will be held in the escrow position If the rule is disabled bills will always go to the cash box If X 0 Bill Escrow is disabled bill sent to cashbox If X 1 Bill Escrow is enabled C16 Rdr Lvl Enb This option allows cashless devices such as card readers to use MDB Level 2 communication protocol When enabled card revaluing is supported If X 0 MDB Level 2 is disabled for cashless devices no card revaluing If X 1 Level 2 is enabled for cashless devices 1 card revaluing is enabled Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Revert to Defaults If lt enter gt is pressed at the Reve
67. when handling electrical circuits such as Refrigeration servicing to be performed by qualified personnel only Unplug the vender before servicing Replace electrical cords if there is any evidence of fraying or other damage Keep all protective covers and ground wires in place Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circuit breakers of the correct size All electrical connections must be dry and free of moisture before applying power WARNING ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION IN ORDER TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE Royal Vision Vender NG 5 button Service and Parts Manual 5 SAFETY SEGMENT SECTION ELECTRICAL HAZARDS A Servicing with Power Off For maximum safety unplug the power cord from the wall outlet before opening the vender door This will remove power from the equipment and avoid electrical hazards Service personnel should remain aware of possible hazards from hot components although electrical power is off B Servicing with Power On Some service situations may require access with power on Only fully qualified service technicians should perform power on servicing Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice vers
68. 0 character per line display is located above the touch pad information to the programmer and to the customer is conveyed on the VFD Electronic Power Supply The Royal Vision Vender NG uses an electronic power supply which converts 115 volts AC conventional voltage to 24 volts DC to power the vender s control board The electronic power supply 1s a major contributor to the vender s operation Without it the control board cannot function LOCATION OF ELECTRONIC POWER SUPPLY The power supply is located in the bottom of the vender s door It is contained in a metal tray which also holds the light ballast and the fusebox assembly To remove this metal tray remove the screw from each end of the tray with a Phillips screwdriver WARNING Before removing this tray remove power from the vender by unplugging the main power cord from the AC voltage source wall outlet CHECK THE POWER SUPPLY AND FUSE If upon arriving at the vender the display is not lit the coin changer does not take coins or payout coins and the door lights are not lit make sure the vender 15 plugged in Next check the external 3 amp fuse for visual damage Check for continuity across the fuse with a voltage meter or similar device If defective replace the external fuse 1 Check the power going into the power supply at the connected red and black wires It should register 115 volts AC If not check all wiring leading up to this point from the bottom of th
69. 001 0 000000000 nh nnns annee esser tina sss seta E901100 21 Carrier Left Quick Remove 00000 1 essa 815682 22 Motor Mount Quick Remove RVV 815681 23 Traveler 812404 24 Guide 813038 25 Elevator Stiffener RVV saa se nnns 356657 NOTE Please call Royal Vendors Customer Service Department for this part number Royal Vision Vender NG 5 button Service and Parts Manual 77 SECTION 6 Parts Catalog Elevator Assembly RVV NG serial numbers 200903 and before 356847 Royal Vision Vender NG 5 button Service and Parts Manual 78 SECTION 6 Parts Catalog Elevator Assembly RVV NG serial numbers 200903 and before 356847 ITEM NO DESCRIPTION PART NUMBER 1 Screw 88 32 5 8 Pan 901103 2 Center Support ER SER Ve REEL 815672 3 Motor Mount RVV Nisi i epe eerie 815591 4 X bar Sign Holder RVV 1 44 2 020222240000000 356818 5 Vee Grooved 813037 6 Guide RVV
70. 03 and before 815670 Vandal 355514 SWIC 835028 COIN BOX iiie 355551 Coin Box 355552 Coin Hopper 337568 Coin Box Coin Chute RVV 337569 Hopper Plate 337587 Changer Hat Section RVV 337567 Harness Retainer RVV NG T handle 356522 Ja Teg Lock ines 356523 ITEM NO 17 18 19 20 21 22 23 24 25 26 Royal Vision Vender NG 5 button Service and Parts Manual DESCRIPTION PART NO Stud Bracket nets 355518 Validator Cover 356521 Control Board Plate Large Original Style both boards mounted vertically 356512 New DMC mounted flat at top OF GOON 356589 Board Cover eie eee 356509 Control Board Plate Small Original Style both boards mounted vertically 356513 New DMC mounted flat at top Of QOOF esc eb ERE ERE 356591 Power Supply 120 240 VAC In 24 VDC Qut rct 838039 Power Supply Mounting Angle 356519 Electronic Ballast 838036 Ballast NG 356515 Ballast Shield NG 356531 Port Spacer Stiffener RVV 200904 and
71. 52 ID x 0 472 OD x 0 062 thick E904035 Serrated Flange Nut 48 32 E905035 Keps Nut 1 4 20 E905002 T bolt 1 4 20 1 901037 T handle Assembly 812370 T handle Brace RVV 337583 T stud Sealer Gasket rubber 829049 T stud Sealer Backer metal 356936 Touchpad Back Plate 200827 and after 355555 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog Security Plate Assembly RVV NG TriTeq Lock 356923 4 E ITEM NO DESCRIPTION PART NO ITEM NO DESCRIPTION PART NO 1 Security Plate Weld Assembly 12 Nylon Spacer trennt E916079 RVV Tri Teq iiti 356922 13 Serial 836162 2 Display Window RVV 815515 14 Keps Nut 8 32 E905001 3 Touchpad Window RVV 15 Screw 8 32 x 3 8 Pan Head E901011 200826 and before only 815532 16 Washer Flat Nylon 0 173 ID x 4 Coin Plate 815651 0 375 OD 0 062 thick E904029 5 Coin Chute Assembly 350591 17 Touchpad includes window 842643 6 Coin Return Bushing 803059 18 Washer Flat Nylon 0 252 ID x 7 Button Coin Return Lev
72. ACING THE VENDER ON LOCATION When placing the vender on location allow for a minimum of 4 10 cm of space at the back of the vender This will ensure proper ventilation of the refrigeration system To level the vender close and latch the vender s door Using a spirit level adjust the four leveling legs until the top of the vender is level left to right and front to back Make sure all leveling legs are in contact with the floor including the support leg see next paragraph ADJUSTING THE SUPPORT LEG The RVV is equipped with a support leg that is designed to prevent the vender from tipping Always ensure that this leg is extended all the way to ground level Failure to do so may result in the vender tipping forward potentially resulting in broken bones dismemberment or even death The support leg is located under the bottom hinge plate of the vender s main door Using a 12 38 mm wrench turn the leg counterclockwise until it is extended to ground level Figure 1 1 Royal Vision Vender NG 5 button Service and Parts Manual 7 SECTION 1 General Information and Setup Voltage Requirements and Vender s Power Cord The vender is designed to operate at a voltage of 115 volts AC 60 Hertz It requires the minimum of a 15 amp service and it should be on a dedicated circuit The service outlet voltage must not exceed 129 VAC or fall below 103 VAC The vender has a three wire grounding cord The vender must be plugged
73. CABINET SIDE Royal Vision Vender NG 5 button Service and Parts Manual 95 CREDIT AND REPLACEMENT POLICY Credits or replacements will be issued on warranty items if the proper procedures are followed 1 ROYAL VENDORS will pay shipping charges on all parts covered under this warranty when transportation has been made the most economical way Example Within the continental USA regular ground UPS An A R S Authorized Return Service sticker will be sent with all warranty parts This method of shipping is preferred for returning parts to Royal 2 Credits will only be issued to warranty parts that have been ordered in advance not for parts ordered as stock NO EXCEPTIONS 3 When ordering warranty parts in advance please have the full vender refrigeration unit and or control board serial numbers 4 Acopy of the Packing Slip the correct serial number and complete Return Material Tag provided with part are required for returning parts Please fill out the Return Material Tag completely keeping the white copy for your records and returning the yellow tag with the attached part Make sure to fill in the company name address telephone number serial number and model number along with a brief explanation of the problem 5 Ifthe item returned is not under warranty it will be returned at your expense along with US 10 00 handling fee or it will be scrapped 6 All warranty parts should be properly wrapped and packed secu
74. CTION NUMBERCOLOR 1 RED 5 VDC DELIVERY SENSOR 2 WHITE GROUND DMC LOOP ORANGE 3 NC 4 5 VDC 5 BLACK DEL DOOR SW GROUND Delivery Sensor Position P14 and Parallel Display Position P15 These pinouts are not currently used 12 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 2 Vender Component Explanation Delivery Mechanism Controller including pinouts The vender s delivery control board DMC is responsible for delivery operations The DMC is the smaller of the two printed circuit boards located in the upper left corner of the inside of the door Along with the VMC the DMC is protected by a cover Removing this cover will expose the boards and all wiring connections to the boards Y Axis Position P1 The Y axis is the up and down movement of the product elevator PIN WIRE FUNCTION NUMBERCOLOR 1 BLACK Y AXIS ENC GROUND 2 Y AXIS ENC 5 VDC 3 WHITE Y AXIS ENCODER CHANNEL B 4 GREEN Y AXIS ENCODER CHANNEL A 5 BLACK 5 VDC Y AXIS HOME SWITCH 6 RED COMMON Y AXIS HOME SW 7 5 VDC 8 BLACK Y AXIS PHASE A 9 NOT USED 10 RED Y AXIS PHASE 11 NOT USED 12 GREEN Y AXIS PHASE B 13 NOT USED 14 WHITE Y AXIS PHASE B X Axis Position P2 The X axis is the left and right movement of the product elevator PIN WIRE NUMBERCOLOR BROWN ENC GROUND YELLOW X AXIS ENC 5VDC NOT USED WHITE X AXIS ENCODER CHANNEL GREEN X AXIS ENCODER CHANNEL B GROUND
75. Check for 5 VDC on the red and black wires at position P5 on the cup logic board Royal Vision Vender NG 5 button Service and Parts Manual AT SECTION 5 Troubleshooting Test Diagnostics Routines Troubleshooting The Test Diagnostics routines are designed to aid in troubleshooting the vender To access these routines follow these steps 1 Press the blue mode button on the Vender Main Controller board Press up until the display shows Test Modes then press lt enter gt 3 Press until the display shows Test Diasnost igs then press enter The display will show Perimeter Tezt The vender is now in the diagnostic test routine To scroll through the subroutines Perimeter Test Delivers Test Cur Test Sensor Test Hotor lt Encoder Test press lt up gt Note Ifthe DMC does not support the diagnostics command or the vender is currently busy and cannot respond to the diagnostics command nawai lable will be displayed upon the initiation the test If the door is not in the correct state for this test to be carried out either DOOR HUST SHUT or DOOR MUST BE will be displayed upon initiation of the test If the test could not be carried out for any reason the test must be reinitiated in order to try again The system does not auto detect that the problem has been fixed Contents I Perimeter Tezt Delivers Test i T ai The following areas of this vender conta
76. Cold error will be cleared when the temperature rises above the cut out limit The Too Hot error will be cleared when the temperature falls below the cut in limit The Compressor error will be cleared when the system cools at 1 F 0 5 C per hour or better The Heater error will be cleared when the system heats at 1 0 5 C per hour or better The Pulldown error must be manually cleared electronically via a hand held device or through the service mode using the lt clear gt button All other Refrigeration errors can also be cleared via the hand held device or through service mode using the lt clear gt button 22 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Test Modes If lt enter gt is pressed at the Test Modes prompt the controller will enter the test mode by displaying Test Vend Using up or down will allow you to cycle through the available tests If exit is pressed at anytime the controller will return to the Test Modes prompt Use to proceed to the next prompt Set Prices Test Vend If lt enter gt is pressed at the Test Vend prompt the controller will enter the test vend routine This routine will allow the operator to test the functionality of the vending mechanism and of the individual cells At this point the door can be closed and the controller will remain in the test vend mode Note The ve
77. Cx a EXE ER Shas 356566 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO 11 12 Port Box Housing Assembly 356707 DESCRIPTION PART NO Port Housing Bottom 337524 Port Housing Right RVV 337522 Port Housing Top NG 356516 Delivery Detector 2 beam 842601 Standoff Threaded 6 32 x 1 4 E906062 Port Latch NG 200904 and 356689 200903 and 356536 Port Housing Back 337531 Flat soie carts E904039 Sems Screw 6 32 x 3 8 Pan Head with Flat Washer E901068 Screw 346 32 1 2 E901108 Nyliner Thomson E916010 ITEM NO Royal Vision Vender NG 5 button Service and Parts Manual DESCRIPTION PART NO Screw 86 32 3 8 Pan Head E901011 Optic Board Cover RVV 337904 Rivet Aluminum 1 8 E908004 Port Housing Left RVV 200904 and 356688 200903 and 356564 Esna Nut 6 32 E905006 n E904038 Port Assembly Spacer RVV NG
78. NG Quick Remove 5 zz Pm 10 Bracket Cable Chain Guard with Studs RVV 14 N t i EUR 12 Screw 58 32 x 3 8 ENTER 13 Trip Bracket RVV 14 Belt Clamp 15 Screw 28 32 X 5 8 Flat Keps Nut 88 932 entia Det eee e 16 Foam Pad e Ege URS d vede ea 17 koam EIU Split Harness Connector ener enne Royal Vision Vender NG 5 button Service and Parts Manual PART NUMBER 69 SECTION 6 Parts Catalog Elevator Cup Assembly RVV NG serial numbers 200903 and before 356852 Jg LIE NA Royal Vision Vender 5 button Service and Parts Manual 70 SECTION 6 Parts Catalog ITEM NO 1 gt C0 Elevat
79. R SWITCH POSITION VMC CONNECTION DESCRIPTION INT EXT DEX REMOTE MODE OVERRIDE SERIAL DISPLAY SWITCH F SELECTION TOUCHPAD SOLD OUT INDICATORS READY TO VEND INDICATORS TEACH AJE coron A POWER 24 VOLT SAFETY 26 REFRIG ENERGY MANAGEMENT IT BLUE 5 DR SWITCHES ELEC LOCK OPTIONS as COLOR Pe TEMPERATURE HEALTH SENSOR amp 388 MANUAL 9 E 123456 n DELIVERY DOOR SWITCH DETECTOR BOARD PORT POWER VMC P11 __ ______ wwcwoses suvaupmos 94 Royal Vision Vender NG 5 button Service and Parts Manual Wiring Schematic RED RED DELIVERY DETECTOR EVAPORATOR 2LED FAN MOTOR I 5 4 Y EMITTER 1 LAMP LAMP E COMPRESSOR FAN MOTOR BLUE BLUE COMPRESSOR RELAY DW FERRITE BEAD REFRIGERATION 110 24VDC LINE LOAD POWER SUPPLY FUSE 3A 250V SLO BLO GREY BLUE GREEN TORO DOMESTIC 110 120V POWER IN i a L INTERNAL HELL DEX JACK OYALNISION VENDER Next Generation WIRING DIAGRAM 115 VAC 60 Hz EXTERNAL DEX JACK REMOTE L MODE p SWITCH
80. RE FUNCTION NUMBERCOLOR 1 WHITE 24 VDC 2 BROWN RETURN 3 KEY 4 BLACK RECEIVE 5 RED TRANSMIT 6 GREEN COMMON Royal Vision Vender NG 5 button Service and Parts Manual 13 SECTION 2 Vender Component Explanation Touch Pad The 12 button touch pad is located on the right side of the door front The touch pad contains the numbers 0 9 plus the key and the key programming and sales selections are done by way of the touch pad Delivery Sensor The delivery sensor actually consists of two separate components which work in conjunction with one another The emitter below the product delivery port emits an infrared beam The receiver above the delivery port receives the infrared beam When a product falls into the delivery port the infrared beam is broken signalling to the DMC board that a vend has been made Door Switches There are two door switches mounted on the door s chassis The door switches are actuated by the door each time it is opened or closed The following functions are performed each time the vender door is closed 1 sold out selections are cleared 2 The greeting scrolls on the display 3 If door switch reset is enabled in programming the resettable MIS counters will be reset if at least one selection has been read 4 A 5 7 minute delay begins after which the refrigeration unit will come on and 5 The door lights will turn on Vacuum Fluorescent Display VFD The VFD a two line 2
81. Royal Vendors Inc RVV NG RVV NG PLUS Royal Vision Vender Next Generation Operation and Service Manual with Five Button Programming 6 Manufactured by ROYAL NOOK Royal Vendors Inc E mail technicalinquiry royalvendors com Bardane Industrial Park parts royalvendors com 426 Industrial Boulevard Kearneysville WV 25430 2776 USA Customer Service 1 800 931 9214 1 304 728 7056 Fax 1 304 725 4016 Website www royalvendors com Royal Vendors Inc 426 Industrial Boulevard WV 25430 2776 USA Customer Service 1 304 728 7056 or Toll Free 1 800 931 9214 Fax 1 304 725 4016 E mail technicalinquiry royalvendors com parts royalvendors com Website www royalvendors com TABLE CONTENTS SAFETY SEGMENT c te uo Coena 5 SECTION 1 General Information and Setup 7 D E E R 7 Unpacking the Vender and Installing It On Location 7 Voltage Requirements and Vender s Power Cord 8 Programming the Vene 8 Loading the 8 OPS CM AON Sa 9 Important Note on Transporting the 9 5 o oo 9 SECTION 2 Vender Component Explanation 10 Vender
82. Sensor Brack a 810085 Royal Vision Vender 5 button Service and Parts Manual 89 SECTION 6 Parts Catalog RVV NG Cabinet 90 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO RVV NG Cabinet DESCRIPTION PART NUMBER Shelf r 356701 Shelf RIQHE 356702 Shelf Rail Right with rre eod Free re rte elation 356704 Top Cabinet Hinge Assembhly ete Dr be eee ae pet Aves tied niece 810118 Bottom Cabinet Hinge AsSembly turre tr 810119 Inner Door Assembly T handle 356650 goo ON 356630 Refrigeration Door Assembly c rien rt a e gn atre 337410 R tiigeration Door SuppoOEL oio etit t tend aee exirent i etur tense sida Su ecu 337100 Refrigeration Unit RV Vass 337420 Leveling
83. The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing up or down will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return to the Start Hour prompt without saving changes Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop selection blocking time setting routing Upon entry into this routine the display will show the first of the two stop time setting modes Stop Day or Stop Hour Pressing lt up gt or lt down gt will cycle between the two Pressing lt exit gt at this point will return the controller to the Stop Time prompt without saving any changes Use lt up gt to proceed to the next prompt Blocked Selections If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or
84. a It is therefore important to maintain maximum clearances from both moving parts and live circuits when servicing WARNINGS 1 ONLY FULLY TRAINED PERSONNEL SHOULD ACCOMPLISH POWER ON SERVICING SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS 2 LIGHTING CIRCUITS CAN BE HAZARDOUS ALWAYS DISCONNECT VENDER FROM THE WALL OUTLET BEFORE REPLACING A BULB OR SERVICING THE VENDER IN THAT AREA 3 NEVER USE A HOSE PRESSURE WASHER OR ANY CLEANING METHOD THAT COULD WET ELECTRICAL COMPONENTS SEE CLEANING SECTION OF MANUAL FOR SUGGESTED CLEANING METHODS IF WATER CONTAMINATION OF ELECTRICAL COMPONENTS IS SUSPECTED USE QUALIFIED ELECTRICAL TESTING EQUIPMENT AND TEST METHODS TO ASSURE THAT VENDER IS NOTA HAZARD BEFORE APPLYING POWER FOR ANY REASON 6 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 1 General Information and Setup ROYAL V310N VENDER Next Generation General Information Introduction This manual contains installation operation and service instructions for the Royal Vision Vender NG RVV NG by Royal Vendors Inc This manual also contains a parts catalog and electrical schematic for the RVV NG RVV is a microprocessor controlled glass front vender that permits pricing per selection from 0 00 to 99 95 The RVV provides electronic space to sales programmability and it will collect store and transfer MIS data fields to a hand held computer HHC or on line device
85. al 83 SECTION 6 Parts Catalog ITEM NO Port Box Assembly 356708 DESCRIPTION PART NUMBER Port Box Bottom with Studs RVV 200904 and 356687 2009039 and before c iit etri eh i vaste turis Ra Cose EL D 356538 Delivery Box Wrapper 200904 and after includes items 4 and 8 815547 Port BOL Ramp RVV C Ne ida wi aie das AN ee adit 337527 Carriage Bolt 1 4 20 x 1 2 200903 and before E901007 Weight Bracket with Studs RWV rere retrait eed eet oae ene Fe desea eoe a 337598 Weight RVV e vee 337528 Pop Rivet 1 8 diameter 0 126 0 187 grips ie item necem rer E908007 Port Nut 200903 and 803079 Screw 8 92 X 3 8 Bead xiii frr 901011 8 32 dyed 905001 Steel Pop Rivet 1 8 0 256 Ig reed P EAE 2908009 Port Bottom oret Eoi CC xd Ke Dao
86. arness If all wires pass replace the cup logic board If the problem persists replace the plunger motor Refer to Figure 5 6 FIGURE 5 4 Location of cup plunger Use Cup Test to actuate the plunger Plunger FIGURE 5 5 Location of position P3 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P3 FIGURE 5 6 View of inside of cup from above Cup logic board Plunger motor Driver motor 50 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting B Plunger does not spin Refer to Figure 5 4 1 Remove the top of the cup and check the harness connection at pinout P2 on the cup logic board Refer to Figure 5 7 Make sure there are no loose wires and the connection is tight 2 Ensure that all the gears inside the cup are seated properly and are in their correct positions Refer to Figure 5 8 3 Using ohmmeter check for continuity on all wires harnessing from DMC to cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the driver motor Refer to Figure 5 6 FIGURE 5 7 Location of position P2 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P2 FIGURE 5 8 Gears inside cup Ensure that the gears are seated properly in their c
87. ator fan and motor are a forced air device circulating air throughout the cooling compartment and over the heat exchange surface of the evaporator coil Expansion Valve The expansion valve is located in the refrigerant line between the condenser and evaporator coils The expansion valve is used as a metering device to control the flow of liquid refrigerant to the evaporator coil This creates a low pressure causing the refrigerant to vaporize and absorb heat as it passses through the evaporator Drier The drier is located in the refrigerant line between the capillary tube and condenser It traps and removes moisture from the refrigeration system while allowing oil and refrigerant to pass through the system Accumulator The accumulator is located in the refrigerant line between the evaporator coil and the compressor The accumulator traps any liquid refrigerant which did not vaporize before it reaches the compressor Refrigeration Relay The refrigeration relay is located in the lower left section of the vender s cabinet near the main wiring harness The refrigeration relay is responsible for powering the compressor and condenser fan motors The refrigeration relay consists of a coil powered by the control board 24 VDC and a switch When the control board completes the circuit to the refrigeration relay the relay will energize closing the contact between the common and the normally open positions When this happens power 115 VAC
88. ay test mode check the two white wires from the board to the C below the compressor heater relay for 24 VDC Check the cut out setting continued other wire for continuity between from previous page the control board and the relay If voltage is okay replace the relay otherwise replace control board Refrigeration Too Hot Indicates temperature 10 continued 5 5 C above the compressor cut in from previous setting Compressor Indicates that the cooling age pag system is not heating at 1 F 0 5 C per hour or better while on Proceed with normal refrigeration troubleshooting Heater Indicates that the cooling system is not heating at 1 F 0 5 C per hour or better while on No Pulldown Indicates an inability to reach the set point temperature Health Safety Failed Indicates that the health safety temperature has been violated Troubleshooting by Symptom Error Problem Test Possible Corrective Action Check to make sure the case holder is folded and placed correctly and remove any Make sure there are no obstructions obstructions holding the door On venders with TriTeq locks make sure the open electronic door lock is securely latched back into the door If the unit does not power up check to Vender does not power up after make sure the door switch harness is door is closed connected properly to the VMC board If it is then replace the switches If
89. ch Elevator arm If the elevator arm is not parallel with the bottom of the door hold the higher side steady and pull up on the lower side until it is level Vertical home switch The switch is under a black plastic cover Check to make sure the elevator arm rests on this switch Also check all wiring to the switch to make sure there are no wires loose disconnected cut pinched etc C CS The cup sensor is actually two separate components an infrared emitter located on the right side of the cup and a detector on the left side of the cup Refer to Figure 5 12 To test the sensors break the infrared beam by placing a hand or other item in front of one of the sensors The display should change from 0 1 1 Ifthe display does not change check the emitter lens clear and detector filter dark to make sure they are not creased or wrinkled Refer to Figure 5 13 Ifthe lens and filter are creased or wrinkled they could possibly slide down below the emitter or detector causing the optics to fail If one of the lenses is creased or wrinkled replace it 2 Remove the top of the cup and check the harness connections at pinouts P6 and P7 on the cup logic board Refer to Figure 5 14 Make sure there are no loose wires and the connections are tight Also check the connections at the emitter and detector boards 3 Using an ohmmeter check for continuity on all wires in the harnessing fro
90. closing it Port slide switch FIGURE 5 2 and 5 3 Trip bracket and cup trip arm Adjust the arm so that it catches the trip bracket hook when the cup goes down to deliver product Trip bracket difficult to see in this photograph The trip bracket is a hook located above the port door Cup trip arm The cup trip arm should engage the trip bracket If it does not adjust the trip arm by bending it slightly Royal Vision Vender NG 5 button Service and Parts Manual 49 SECTION 5 Troubleshooting Test Pressing enter at Cur Test will cause the vender to actuate the plunger in the cup This test allows service personnel to observe if there are any problems with the cup plunger that would inhibit vending Test irna will be displayed while this test is carried Test Caomrla amp te wil be displayed when the vender has completed this test Pressing lt exit gt will terminate the test Note The delivery test will only start if the door is OPEN Possible problems A Plunger does not extend out from cup B Plunger does not spin A Plunger does not extend out from cup Refer to Figure 5 4 1 Remove the top of the cup and check the harness connection at pinout P3 on the cup logic board Refer to Figure 5 5 Make sure there are no loose wires and the connection is tight 2 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the h
91. configuration Upon entry into this routine the display will show Clear Settings Pressing exit will return to the Custom StS prompt with no changes being made Pressing up or down at the Clear Settings prompt will display Save Settings or Selection NN followed Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming by that selection s current cell location assignment s If Selection NN is flashing and not followed by a cell location number there are no cell locations assigned to selection NN Using or down will cycle through all the available selections and their associated cell assignments Pressing lt enter gt at the Selection NN prompt will allow the assignment of cell s or the entire shelf to selection NN The display will show Cell RC X or Entire Shelf where R is the shelf number C is the number of the cell on shelf and X is the currently assigned state 1 assigned or 0 unassigned Using up or down will allow you to cycle through the cells on shelf R Pressing lt enter gt at when Cell RC X or Entire Shelf X is displayed will cause X to flash Press up or down to toggle X between 0 and 1 When the desired setting is displayed press lt enter gt to save the displayed status and return to the RC X or Entire Shelf X prompt where X no longer flashes If exit
92. d or spliced together if cut If the harness is cut pinched or improperly grounded the sensor may give the control board false temperature readings Refrigeration activity is based on the signal reported to the control board from these sensors PIN WIRE FUNCTION NUMBERCOLOR 1 RED TEMP SENSOR 5 VDC 2 WHITE TEMP SENSOR SIGNAL 3 KEY 4 BLACK TEMP SENSOR GROUND 5 RED HEALTH SENSOR 5 VDC 6 WHITE HEALTH SENSOR SIGNAL 7 KEY 8 BLACK HEALTH SENSOR GROUND Multi Drop Bus Position P9 The five wire serial harness connecting to this pinout provides power and communications to and from the control board for the coin mechanism the optional 24 VDC bill validator and or the optional debit card reader as well as the electronic door lock Ifthis harness is cut pinched or disconnected you will noticeably lose power to these items Note This harness also connects to the DMC at position P6 PIN WIRE FUNCTION NUMBERCOLOR 1 WHITE 24 VDC 2 BROWN RETURN 3 NOT USED 4 BLACK RECEIVE 5 RED TRANSMIT 6 GREEN COMMON Vend Motors Position P10 This pinout is not currently used Port Power Position P11 The harness connecting to this pinout should never be cut pinched or spliced if cut The delivery sensors are located in the port area of the vender s main door The emitter is located below the port the receiver is located above the port Note This harness also connects to the DMC at position P4 PIN WIRE FUN
93. der NG 5 button Service and Parts Manual SECTION 5 Troubleshooting Hotar Encoder Test After pressing enter at Matar Encoder Test the display will show in real time the encoder counts of the cup s position Pressing up or lt down gt will move the cup 450 or 450 encoder ticks respectively Pressing lt right gt or left will move the cup 300 or 300 encoder ticks respectively This test allows service personnel to determine whether or not the encoders are counting correctly and whether or not the belts are faulty Pressing lt exit gt will terminate the test Note The motor encoder test can be performed with the door OPEN or CLOSED Possible problems Y encoder count 15 off by 3 ticks or more X encoder count is off by 3 ticks or more C Encoder count is correct but the belts do not move the mechanism the correct distance Y encoder count is off by 3 ticks or more 1 Ifafter moving the cup up or down the count is less than 447 ticks or more than 453 ticks from the previous value check the harnessing to the Y encoder Make sure the connection at the encoder is tight with no wires loose backed out etc Refer to Figure 5 23 2 Ensure that the harnessing at pinout P1 on the DMC board is tight with no wires loose backed out etc 3 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the Y encoder If any wire fails replace the harness If all wir
94. display Out of Order Any time the vender is in a normal operating mode and the temperature reaches above 41 F 5 C a 15 minute timer will start If after 15 minutes the temperature remains above 41 F 5 C the vender will display Out of Order REFRIGERATION COMPONENTS The refrigeration system is a sealed system Described in this section are explanations of the refrigeration system s major components Compressor The compressor is a hermetically sealed unit located beneath outside the cooling compartment The compressor is a pump driven by the compressor motor which draws low pressure vapor refrigerant from the evaporator coil compresses it and forces it into the condenser under high pressure The motor is started and controlled by the refrigeration relay Condenser The condenser is located beneath outside the cooling compartment next to the compressor It can be seen from the front with the door open The condenser removes heat from the high pressure vapor discharged from the compressor and condenses it to a high pressure liquid The Royal Vision Vender NG 5 button Service and Parts Manual 15 SECTION 2 Vender Component Explanation condenser and evaporator coils have aluminum fins attached to effectively increase heat exchange surfaces Starting Relay The starting relay is mounted on the side of the compressor housing The compressor motor has two windings start winding and run winding To give
95. dle the electronic boards by the edges Be careful not to touch the components on the control board Ba E gt E EXIT LEAR ENTER Figure 3 1 Touch Pad TOUCH PAD PROGRAMMING It is very important that the RVV is programmed properly All programming of the vender options is done in the Service Mode To enter the Service Mode open the vender door and press and release the blue mode button located on the control board The vender s touch pad consists of 12 buttons Five of these buttons see Figure 3 1 below left are used to program the vender and navigate through the service routines plus two are used to move the elevator cup in Product Location as follows Button Meaning Usage 2 FORWARD Increase next up 4 LEFT Move elevator cup left 6 RIGHT Move elevator cup right 8 BACKWARD Decrease previous down 0 CLEAR Clear errors Escape cancel exit ENTER OK accept save The controller will automatically return to the Sales Mode if No response from the touch pad is received for approximately five minutes The service mode button is pressed a second time The Return mode is activated with door open or The door is actually closed If credit exists the credit amount will be displayed after returning to the Sales Mode MENU SYSTEM When programming you must first use the programming buttons listed above to maneuver through menus and sub menus b
96. dors is committed to safety with all of our product designs We are committed to notifying the user of a possible danger involving the improper handling or maintenance of our venders The servicing of any electrical or mechanical device involves potential dangers both to those servicing the equipment and to users of the equipment These dangers can occur because of improper maintenance or usage The purpose of this safety segment 15 to alert everyone servicing Royal equipment of potentially dangerous areas and to provide basic safety guidelines for proper upkeep The service manual contains various warnings that should be carefully read to minimize the risk of personal injury This manual also contains service information to ensure that proper methods are followed to avoid damaging the vender or making it unsafe It is also important to understand these warnings provide general guidance only Royal could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Consequently Royal cannot predict all of the possible dangerous results These outlined safety precautions are the basis for an effective safety program Use these safety measures along with the service bulletins helpful hints and product specification sheets when installing or servicing Royal equipment We recommend that persons servicing our equipment maintain a similar commitment to safety Only personnel properly trained should have
97. e Vend Mechanism errors the errors may be cleared electronically via a hand held device or through the service mode using the lt clear gt button Space to Sales By pressing lt enter gt at the Space to Sales prompt the controller will display Unassigned Cell XX indicating that cell XX is unassigned These errors are cleared when new space to sales programming resolves the errors or via the service mode using the lt clear gt button Note When an unassigned cell is selected in the sales mode the display will show Sales Available Refrigeration By pressing lt enter gt at the Refrigeration prompt the controller will display either 1 Temperature Sensor indicating an unplugged temperature sensor error 2 Cold indicating temperatures 3 F 1 5 C below the compressor cut out setting 3 Hot indicating temperatures 3 F 1 5 above the compressor cut in setting 4 Compressor indicating that the compressor 18 not cooling at 1 F 0 5 C per hour or better while on 5 Heater indicating that the heating system is not heating at 1 F 0 5 C per hour or better while on 6 No Pulldown indicating an inability to reach the set point temperature or 7 Health Safety Failed indicating that the health safety limit temperature has been violated The Temperature Sensor error will be cleared if the sensor is detected The Too
98. e Start Time prompt the controller will enter the start selection blocking time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing lt up gt or lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Start Time prompt without saving any changes Use lt up gt to proceed to the next prompt Stop Time If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or Royal Vision Vender NG 5 button Service and Parts Manual 31 SECTION 3 Vender Programming 32 lt down gt will cycle through the days of the week If lt enter gt is pressed at the X prompt X will flash indicating that it can be changed Pressing lt gt or down will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Start Day prompt If lt enter gt is pressed at the Start Hour prompt the controller will enter the start time setting routine
99. e that has occurred If enter is pressed the controller will display the detailed error for the summary code The up and down buttons will cycle through any remaining error detail codes If exit is pressed while displaying any detailed code the controller will return to the summary code If exit is pressed while displaying any summary code the controller will return to the code level Errors or Errors Were Detected NOTE When troubleshooting errors with peripherals the appropriate peripheral service manual s should also be consulted for further tests and corrective actions Troubleshooting by Error Codes Check both the upper and lower vender door switches to see if either one is sticking or Door Switch Indicates miswired If nothing is found Replace the door switches if that one or both of the door at the door switch check defective Repair or replace switches has been open for the connector for the switch the switch harness to the more than one hour cable running to the VMC VMC board board Also check to see if the harness has broken or pinched wires RAM Checksum Indicates that the machine setup information has been corrupted If error shows up frequently No test available contact Royal Vendors Customer Support Check for shorts or crimped Control System DC Under Voltage smashed wires in the vender Indicates that the voltage Replace any damaged from the power supply was cables
100. e vender s door The power supply may not be the problem There may be a broken wire or bad connection 2 If 115 volts 15 registered in Step 1 measure voltage coming out of the power supply The two pin connector at the VMC connected to position P5 should register approximately 24 volts DC If so check the control board the power supply is good 3 If 115 volts is registered in Step 1 and 24 volts is NOT registered in Step 2 the electronic power supply is probably bad Unplug the vender and unplug the connections at the power supply 115 volt and 24 volt side Remove the power supply from the door Replace it with a new electronic power supply 14 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 2 Vender Component Explanation Refrigeration System The vender s refrigeration system 1s responsible for the cooling of the cabinet and the products loaded within it The refrigeration system comes as a completely sealed unit and should never be cut or tapped into or the warranty will be voided OPERATION REQUIREMENTS The refrigeration system requires 115 volts AC from the main wiring harness for it to operate The main wiring harness will get its voltage for the unit from the refrigeration relay COOLING SOFTWARE FEATURES The RVV NG controller software includes the following refrigeration modes and features Normal Mode Energy Saving When the main door is closed and switches are made the controller
101. efore you will be allowed to accomplish your task Each menu consists of various items or modes such as Set Prices Mode or the Set Time Date Mode There are two menus 1 INTERNAL Service MENU This menu is available only with the vender s door open It is accessed upon pressing the control board s mode button 2 EXTERNAL MENU This menu is available by entering the proper external password with the vender s door closed See Preview Password in the following section From this menu cash sales counts and vender errors can be read but not cleared Note Programming flowchart located in rear of manual Royal Vision Vender NG 5 button Service and Parts Manual 19 SECTION 3 Vender Programming Internal Service Menu Cash Counters If lt enter gt is pressed at the Cash Counters prompt the controller will enter the non resettable cash display mode by displaying Cash Total X XX where the X s will represent total cash over the life of the vender s control board Using up or down will cycle through each selection as Cash Sel X XX where represents the appropriate selection number and the X s represent the resettable cash count for that selection If exit is pressed at anytime during this operation the controller will return to the code level Press the up button to proceed to the next prompt Sales Counters Sales Counters If lt enter gt is pressed at
102. el secures Pusher Retaining E906013 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO BONA Evaporator Section DESCRIPTION PART NUMBER TOP Ali I 337007 Inner Door 337025 Inner Door Channel Bottom iii eiie EE 337020 Bracket Lock RVV 356001 Adjuster Lock Bracket RVV r 356005 Strike Mounting Bracket TriTeq LOCK a 337023 Laten Strike T handle LOCK cicer eerte CEN EE 281010 Evaporator Cover RVV Zseni tor ed e I A a n iet e eaten iti tenis 337026 BottomiAIr GUI ciui Sra ae tas SIE PETRA PEE ER DEW 337008 Evaporator Fan Housing Iaceo leberkas Ue dA dee ko s DE haee 337001 RVV M OS 356004 ERE 356003 RV VN m 356002 Inner Wall Bracket ns AUCH 356006 Evaporator Slide RYN sii nest ERN 337006 Duct TOP RVV err 356000
103. enter gt again will save the displayed hour and minutes setting and return you to the Hour prompt Pressing lt exit gt while in editing mode will return you to the Hour prompt without saving changes Use lt up gt to proceed to the next prompt Daylight Savings Daylight Savings If lt enter gt is pressed at the Daylight Savings prompt the display will show the current daylight saving time code Using lt up gt or lt down gt will rotate through the available options listed below Pressing lt enter gt when the desired saving time code is displayed will save that code and return you to the Daylight Savings prompt Pressing lt exit gt at any time in this options list will return you to the Daylight Savings prompt without saving any changes Use lt up gt to proceed to the next prompt Display Time OFF No daylight savings time changes made AUS Australian rules Set forward hour at 1 00 a m on first Sunday in October Set back hour at 1 00 a m on last Sunday in March EU European rules Set forward 1 hour at 1 00 a m on last Sunday in March Set back hour at 1 00 a m on last Sunday in October NA North American rules Set forward 1 hour at 2 00 a m on first Sunday in April Set back hour at 2 00 a m on last Sunday in October Display Time If lt enter gt is pressed at the Display Time X prompt the display will show Display Time X
104. er 803031 0 472 OD x 0 062 thick E904035 8 Bushing Retainer 337556 19 Serrated Flange Nut 8 32 E905035 9 Coin Return Assembly 337580 TriTeq Bayonet Gasket 829045 10 Display 337582 Touchpad Back Plate 200827 and after 355555 11 Esna Nut 6 32 E905006 Royal Vision Vender NG 5 button Service and Parts Manual 87 SECTION 6 Parts Catalog ITEM NO WN Cell Shelf Assembly RVV NG 815633 200743 and after with Lockout 815586 200742 and before DESCRIPTION PART NUMBER Cell Assembly Single RVV 200 422 00000 815599 Sidewall Cellbase eterne e iR e 815600 Retainer 815619 zh chem 815628 Package 815671 Selection Decals not part of assembly 931674 Pusher Retaining Rod rod across rear of Cell Shelf Assembly sse 815657 Retaining Ring 1 4 Stainless Ste
105. er Test will cause the vender to move the cup around the perimeter of the vending area once This allows service personnel to observe if there are any obstructions around the perimeter of the vender that would inhibit vending Testing will be displayed while this test is carried out Test Complete will be displayed when the vender has completed this test This is purely a visual test Pressing lt exit gt will terminate the test Note The perimeter test will only start if the door is CLOSED 2 Delivery Test Pressing lt enter gt at Delivery Test will cause the vender to move the cup to the delivery position and attempt a delivery If no product is dispensed the vender will attempt to deliver two more times This allows service personnel to observe if there are any obstructions around the delivery position of the vender that would inhibit vending Testing will be displayed while this test is carried out Test Complete will be displayed when the vender has completed this test This is purely a visual test Pressing lt exit gt will terminate the test Note The delivery test will only start if the door is CLOSED 3 Cup Test Pressing lt enter gt at Cup Test will cause the vender to actuate the plunger in the cup This allows service personnel to observe if there are any problems with the cup plunger that would inhibit vending Testing will be displayed while this test is carried out Tes
106. errors may be cleared electronically via a hand held device or through the service mode using the clear button Card Reader By pressing lt enter gt at the Card Reader prompt the controller will display either 1 Card Reader Comm indicating no card reader communications for more than 5 seconds or 2 Reader Error XY indicating that a particular type of card reader malfunction occurred where XY indicates the error type The Card Reader Comm error will be cleared when proper communications are re established The Card Reader Error XY errors may be reset via the hand held device or through the service mode using the lt clear gt button Vend Mechanism By pressing lt enter gt at Vend Mechanism prompt the controller will display either 1 Delivery System indicating that there is a generic vend mechanism error 2 Sensor indicating that the cup sensor has malfunctioned 3 Home Sensor indicating that the DMC home sensor has malfunctioned 4 Critical Mech indicating a critical vend mechanism error has occurred 5 USD Comm indicating that the Universal Satellite Device 1 e the DMC is no longer online 6 Delivery Port Sense indicating that the DMC is reporting a port sense error or 7 Delivery Port Door indicating that the DMC is reporting a port door error After taking corrective action to manually fix th
107. es IMPORTANT NOTE ON TRANSPORTING THE RVV Before transporting the RVV always ensure that the protective transport packaging is replaced including Packing tape to secure the case support Styrofoam block on top of the motor cover below the elevator arm Binder clips to secure each belt placed approximately in the middle of each belt s run and Cardboard to protect the glass Improper packaging before shipping could cause damage Royal Vision Vender NG 5 button Service and Parts Manual Vender Identification VENDER SERIAL PLATE The vender s main serial plate is located on the exterior left side of the vender s main door and has the following information Vender model code e Vender serial number e Amps required by the vender Unit charge of R134a Refrigeration design pressures The vender s model code contains useful information the machine type such as RVRVV Royal Vendors Royal Vision Vender the model number such as 500 and the number 40 which designates that the vender has forty cells The vender s serial number contains several important pieces of information as well The serial number currently in use consists of the following The first four numbers represent the year the vender was produced The fifth and sixth digits represent the week within that year the vender was produced The first letter represents the style of the vender The second letter represents the location whe
108. es pass replace the Y encoder If the problem persists replace the DMC FIGURE 5 23 Y motor connection Make sure the harnesses at the connections on the Y motor are tight with no wires loose cut pinched backed out etc B X encoder count is off by 3 ticks or more 1 Ifafter moving the cup right or left the count is less than 297 ticks or more than 303 ticks from the previous value carefully remove the X motor encoder cap and check for condensation Refer to Figure 5 24 1f condensation is found allow the encoder to dry and search for the cause of the condensation 2 Check the harnessing to the X encoder Make sure the connection at the encoder is tight with no wires loose backed out etc Refer to Figure 5 25 Ensure that the harnessing at pinout P2 on the DMC board is tight with no wires loose backed out etc 4 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the X encoder If any wire fails replace the harness If all wires pass replace the X encoder If the problem persists replace the DMC FIGURE 5 24 X motor encoder Remove this cap and check for condensation moisture under it Royal Vision Vender NG 5 button Service and Parts Manual 59 SECTION 5 Troubleshooting FIGURE 5 25 X motor connections i Make sure the harnesses at the connections on the X motor are tight with no wires loose cut pinched backed out etc C Encoder
109. essed at the Start Time prompt the controller will enter the start discounting time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing lt up gt lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Start Time prompt without saving any changes If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing lt up gt lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Start Day prompt If lt enter gt is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modif
110. et and the Y s represent the equivalent value of free vend sales since the last reset If exit is pressed anytime during this operation the controller will return to the Free Vend Accounting prompt If lt enter gt is pressed at the View Selection Costs prompt the controller will enter the free vend equivalent cost display mode by displaying Sel Cost XX where the X s represent the last saved price that is not 00 00 for that selection A decimal will be displayed in the appropriate position Using up or down will cycle through each selection If exit is pressed anytime during this operation the controller will return to the Free Vend Accounting prompt Press up to proceed to the next prompt Error Codes 20 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Error Codes If lt enter gt is pressed at the Error Codes prompt the controller will enter the error display mode If no errors have occurred since the last error reset the display will show No Errors If an error has been detected since the last error reset the display will show the first summary error code that has occurred such as Vend Mechanism which would indicate a vend error Pressing lt gt or down will allow you to cycle through all of the summary error codes that are present Pressing lt enter gt at the displayed summary error code will allow you to view
111. etting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing up or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing up lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return the controller to the Start Hour prompt without saving changes Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop lighting control time setting routing Upon entry into this routine the display will show the first of the two stop time setting modes Stop Day and Stop Hour Pressing up or lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Stop Time prompt without saving any changes From this prompt press lt exit gt to return to the Lighting Control prompt If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day
112. fully engaged both sides For FIFO ffirst in first out Loading Press down lockout bracket right lift tray and pull out slightly Release lockout bracket and pull tray out to extended position Use one hand to push package pus with opposite hand behind existing Use newly loaded bottles to push s Continue until selection is full Make sure packages do not extend er back far enough to load first pac ackages ast tray front see Figure abovel ack of packages towards rear of selection When finished press down the lockout bracket and return tray to original position Figure 2 abovel For Front Loading Load package off center using bottle to spread open nearest retainer rotate bottle slightly towards other retainer and into opening 2 Continue in same manner until selection is full 3 Make sure packages do not extend past tray front see Figure above 8 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 1 General Information and Setup RVV NG Specifications Dimensions 280 cap 72 H x 37 W x 35 5 Approximate Empty Weight 702 165 Operating Voltage 115 VAC 60 Hz Amperage 9 Amp Charge eee etta 8 0 oz R134a Constructions 22 Steel cabinet plastic cells glass front Configuration 40 selections 5 shelves 64 selections 8 shelv
113. gic board If voltage is found replace the cup board If no voltage is found at Home Sensor error P1 check for 5 VDC on the green and black wires at position P3 on the DMC board If voltage is found replace the harness if voltage is not found replace the DMC board Secondary search pattern note After attempting to home the first time the cup will enter a secondary search pattern During this the cup will move back and forth between two or three cells on the bottom shelf and move the gantry arm up about 1 8 3 mm after each pass If the vender enters this search sequence allow it to finish and either find home or go to OUT OF SERVICE before opening the door and performing the troubleshooting steps above Product cup finds the home position Check the micro switch at the top of the port slide Ensure that when the port and then attempts to do a delivery slide is opened the switch is not stuck shut If the switch sticks repair or test Product cup does not complete replace it the delivery test attempts three times Check calibration on PORT X Refer to Section 4 Vender Maintenance for stops short of delivery door or bangs gt calibration instructions against port side wall then goes to OUT OF SERVICE If calibration does not hold refer to X motor troubleshooting below Make sure the elevator gantry is level and the gantry is all the way down on Product cup not finding the home the vertical home switch
114. gurations If lt enter gt is pressed at the Configurations prompt the controller will enter the machine configuration mode by displaying Switch Description X where the 15 the configuration switch number and X is the current status 1 enabled or 0 disabled Using lt up gt or lt down gt will allow you to cycle through all available configuration options If lt exit gt is pressed anytime during this operation the controller will return to the Configurations prompt From the Configurations prompt use lt up gt to proceed to the next prompt Revert to Defaults If lt enter gt is pressed the display will flash X the current status Pressing up or lt down gt will cause the flashing status to toggle between 0 disabled and 1 enabled When the desired status is displayed pressing lt enter gt will save that status and return to the Cn Switch Description X display The following information describes the various machine configuration options e C1 Multi Price This option is used to toggle between the single price and multi price modes In the single price mode the price of selection 1 will be used for all selections In the multi price mode each selection can be set to a different price If X 0 single pricing is used If X 1 multi pricing 18 used e C2 Additional Menu This option is used to enable the Additional Menu which co
115. hat the elevator arm is parallel with the bottom of the main door Refer to Figure 5 30 C Remove the product cup floor and check the wiring from the Hall Effect sensor to position P4 on the cup logic board Refer to Figure 5 31 D Usinga voltmeter check for 5 VDC on pins 1 and 2 black and green wires at pinout P4 on the cup logic board Refer to Figure 5 31 If no voltage 15 found replace the logic board E Using an ohmmeter check for continuity on all wires in the harnessing from pinout P3 on the DMC board to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the Hall Effect sensor FIGURE 5 30 Elevator arm If the elevator arm is not parallel with the bottom of the door hold the higher side steady and pull up on the lower side until it is level Elevator arm darker lines FIGURE 5 31 Locations of position P4 and the Hall Effect sensor Position P4 on cup logic board Hall Effect sensor Royal Vision Vender NG 5 button Service and Parts Manual 63 SECTION 6 Parts Catalog ITEM NO 1 2 3 4 5 6 7 8 9 1 1 64 RVV NG Main Controllers P10 5 E B VMC RIT
116. he door The lock motor will begin to run and the VFD will display Clozins Hold the door firmly until the nut has grasped the bolt The motor will continue to run until the door is closed tightly Check to make sure the door is secure 18 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming Vender Programming PRECAUTIONS TO TAKE WHEN WORKING WITH CONTROL BOARD As with any printed circuit board our electronics are very sensitive to Electrostatic Discharge ESD Simply walking across a tile or carpeted floor can generate a range of 30 000 to 50 000 volts of electricity One ESD can be enough to seriously damage your control board or at least weaken it enough that erratic problems could occur in the future Even a discharge surge under 100 to 200 volts is enough to create problems within the circuitry of the electronics It is advised when storing the electronics that they be kept in anti static bags even if the electronics are thought to be defective control board is thought to be defective and is really not it soon will be after being charged with ESD The ideal prevention against ESD 15 to use anti static conductive wrist straps which ground you to the machine before touching the electronic boards If it is not possible to use these at least ground yourself before handling the electronic boards by touching the metal framework of the vender Whatever method you use always han
117. he controller will display the current password for the external menu The first digit of the number will be flashing Pressing lt up gt or lt down gt will adjust the currently flashing digit up or down Pressing lt enter gt will save the currently flashing digit and cause the next digit of the password to begin flashing digits may be modified in this manner Pressing lt exit gt at any point in the procedure will save the currently displayed password and return you to the Preview Password prompt From the Preview Password prompt use lt up gt to proceed to the next prompt Set Language Set If lt enter gt is pressed at the Set Language prompt the controller will display the current language setting Pressing lt up gt or lt down gt will sequence through the available language settings English French German Italian Portuguese Spanish Slovenian Finnish Norwegian and Custom Pressing lt enter gt at any point in the procedure will save the currently displayed language setting and return you to the Set Language prompt Custom language is present only if custom language has been uploaded using DEX From the Set Language prompt use lt up gt to proceed to the next prompt Manual Over Rides Manual Over Rides If the controller is equipped with a key switch it can be used to override some of the settings stored for normal operation of the vendor The key
118. ices prompt If enter is pressed at Single Price the display will show XX XX where the X s represent the current single price setting Pressing up or lt down gt will increase or decrease this price When the desired price 15 displayed press lt enter gt to save that price and return the controller to the Single Price prompt If lt enter gt is pressed while Selections is displayed the display will show Selections Y Y Y Y where YY is the current price for all selections in the machine Use or down to increase or decrease the price then press lt enter gt to save it 26 If lt enter gt is pressed while Shelf N is displayed where N represents a shelf number the display will show Y Y Y Y where Y Y Y Y is the price for all of the products on that particular shelf Use the up or lt down gt to increase or decrease the price then press lt enter gt to save that price Pressing up or down at the Shelf N prompt will cycle through all available shelf numbers If lt enter gt is pressed at the Price Selection NN prompt where N represents a selection number the display will show Y Y Y where Y Y Y Y is the price for that particular selection Use the up or down to increase or decrease the price then press lt enter gt to save that price Pressing up or down at the Price Selection prom
119. ied Pressing up lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to blink indicating they can be modified Pressing up lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return to the Start Hour prompt without saving changes Use lt up gt to proceed to the next prompt Stop Time Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop discounting time setting routing Upon entry into this routine the display will show the first of the two stop time setting modes Stop Day or Stop Hour Pressing up or down will cycle between the two Pressing exit at this point will return to the Stop Time prompt without saving any changes If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show Y Y X where Y Y is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing l
120. ill allow you to cycle through each individual selection If lt enter gt is pressed at Selection N X the display will flash X discount status for the displayed selection Then pressing up or down will toggle X between 1 enabled or 0 disabled When the desired setting is the display pressing lt enter gt will save that setting and return to the selection level where the X no longer flashes If the Selections X is set and saved all the selections will be set at once Use lt exit gt to return to the Discount Selections prompt Use to proceed to the next prompt Discount Amount Discount Amount If lt enter gt is pressed at the Discount Amount prompt the controller will display current four digit discount amount 00 00 99 95 Using lt up gt or lt down gt will increase or decrease this amount in increments of the least coin tube value Pressing lt enter gt will save the setting and return to the Discount Amount prompt Pressing lt exit gt will return you to the Discount Amount prompt without saving any changes From the Discount Amount prompt use lt exit gt to return to the Set Discounts prompt Note If the discount amount is greater than the sales price for a given selection the selection will free vend Selection Blockina 1 Selection Blockina 2 Blockina 3 If lt enter gt is pressed at the Se
121. ill return the controller to the Test Select Switches prompt Press the lt up gt button to proceed to the next prompt Calibrate Royal Vision Vender NG 5 button Service and Parts Manual Figure 3 2 e Calibrate Pressing lt enter gt at the Calibrate prompt will cause the controller to enter the vend mechanism calibration routine This routine allows the operator to calibrate shelf and delivery port positions Upon entry into this routine the display will show Password Pressing lt up gt or lt down gt will scroll through menu options Password Shelf Shelf X Position 1 and Port Pressing lt enter gt at Password prompt will cause the controller to wait for the calibration password The display will go blank and display an asterisk for each of the four characters If the password is correct the display will Shelf X Position 1 otherwise the display will show Calibration calibration password is 3456 If the password is entered correctly Saved will be shown whenever the user attempts to save a position or a shelf number Otherwise the system displays Not Saved Note Password will be removed from the menu once the correct password has been entered If the controller is taken out Calibrate the password will need to be re entered 23 SECTION 3 Vender Programming Pressing lt enter gt at the Shelf prompt
122. in voltage which cause serious injury or even death the main power cord m supplying 115 230 VAC to the evaporator EMI filter and IV T E t refrigeration system the power line from the EMI filter to the ballast and transformer and the ballast which can produce V hi D t DE X64 E d T t upwards of 600 volts Remove power from vender before working in any of these areas VI Production Test VIILFultible Pressing enter at Fer i meter Test will cause the vender to move the cup around the perimeter of the vending area once The Perimeter Test allows service personnel to observe if there are any obstructions around the perimeter of the vender that would inhibit vending Test will be displayed while this test is carried Test Complete will be displayed when the vender has completed this test Pressing lt exit gt will terminate the test Note The perimeter test will only start if the door is CLOSED Gedlivers Test Pressing enter at Tezt will cause the vender to move the cup to the delivery position and attempt delivery If product is dispensed the vender will attempt to deliver two more times This allows service personnel to observe if there are any obstructions around the delivery position of the vender that would inhibit vending Testina will be displayed while this test is carried out Test will be dis
123. is sliding all the way up and engaging the switch completely If it is replace the switch If voltage is not found skip to Step E 3 Ifthe switch is not being engaged completely check port security latch to make sure it is not stuck If the latch is stuck it may not move up and down freely Refer to Figure 5 16 4 If the latch is not stuck in Step C check the port slide springs to make sure they are not broken or detached from the port slide Refer to Figure 5 17 If they are broken replace them 5 If voltage was not found in Step B check for 5 VDC coming from pin 3 black wire at pinout on board If no voltage is found replace the DMC board If voltage is found trace the harnessing from the DMC board to the port slide switch If any problems are found repair them or replace the harnessing FIGURE 5 15 Port slide switch and linkage arm Check the wiring to make sure it is not loose or disconnected Also make sure the switch and the metal linkage arm are mated properly Port slide switch Linkage arm p b FIGURE 5 17 Port slide springs The springs should be attached to the port slide assembly at both ends Port slide springs two springs shaded in black in this illustration FIGURE 5 16 Port security latch Make sure this latch is not stuck It should move up and down freely 56 Royal Vision Vender NG 5 button Service and Parts Manua
124. ision Vender NG 5 button Service and Parts Manual 73 SECTION 6 Parts Catalog Product Cup Assembly RVV NG serial numbers 200903 and before 815588 5 shelf vender 815670 8 shelf vender f 24 Old style cup wall discontinued 74 Royal Vision Vender 5 button Service and Parts Manual SECTION 6 Parts Catalog ITEM NO Product Cup Assembly RVV NG serial numbers 200903 and before 815588 5 shelf vender 815670 8 shelf vender DESCRIPTION PART NUMBER Wall RVV vender uei ene eser e LEE EE CERE 815606 sale AIR PESE I I ULT Lt N A Cup Wall Assembly NG 5 shelf vender includes items 1 4 5 6 21 22 and 23 356880 Cup Extender serial numbers 200626 and before 356817 Screw 46 32 x 3 8 serial numbers 200626 and before only 901110 Spring RVV ING cette HEIDI tertius 914047 xiouevaiidit 803104 NIU MEL HH ER le 906077 Gear 1 48DP 34 12207 t a adt ep ef pisc 803106 E MAIL R M 803105 Drive Motor toy dsvA icme M 839051 Gear 2 14 803107 Drive Shaft
125. l SECTION 5 Troubleshooting E BIH Below the product bin there is an infrared emitter Above the product bin below the coin box there is a detector The emitter projects 2 or 4 infrared beams which are received by the detector If an infrared beam is broken the display will show in sales mode door closed To test these sensors open the product bin In Sensor Test the display should change from 0 to BIH 1 1 Ifthe display does not change check to make sure the port bin is flush with the door Also make sure the port bin is relatively clean inside and clear of any debris that could be blocking the emitter and detector boards infrared beam Refer to Figure 5 18 If the port bin is hanging open reset the security latch on the port bin Refer to Figure 5 19 If it doesn t reset check the white port bushings on each side of the port assembly Refer to Figure 5 20 If the bushings are broken replace them FIGURE 5 18 Port bin The front of the port bin should be flush even with the front of the door and should be clean inside FIGURE 5 19 Port security latch Make sure this latch is not stuck It should move up and down freely FIGURE 5 20 White port bushings Make sure these bushings are not broken Note Port box housing shown with product bin removed for clarity lt
126. l return you to the Display Temp prompt without saving changes From Display Temp press exit to return to the Refrigeration prompt From Display Temp press lt up gt to proceed to the next prompt Health Safety Health Safety If lt enter gt is pressed at the Health Safety X prompt the controller will display Health Safety X where X will be flashing If X 1 for yes the controller will enable the health safety timer used in conjunction with an additional temperature sensor If X 0 for no the controller will disable the health safety timer Pressing up or lt down gt will toggle the X between 1 and 0 Press lt enter gt to save the currently displayed setting and return to the Health Safety X prompt Press exit to return to the Health Safety X prompt without saving changes Health Safety will not be enabled if the cabinet temperature sensor is defective or not installed From Health Safety press lt up gt to proceed to the next prompt Defrost Interval Defrost Interval default defrost interval is 3 hours This setting is used to determine how often the machine will go into defrost mode If lt enter gt is pressed at Defrost Interval prompt the controller will display current defrost interval setting Hours where is the interval setting in hours Using up or down will increase or decrease the interval setting by
127. lection Blocking X prompt where X 1 2 or 3 the controller will enter the selection blocking control mode Using up lt down gt you can cycle through the various selection blocking timer settings Enable Blocking Start Time Stop Time and Blocked Selections If exit is pressed the controller will return to the Selection Blocking X prompt Use lt up gt to proceed to the next prompt Set Time Date e Enable Blocking Upon first entry into Selection Blocking X the controller will display Enable Blocking X If lt enter gt is pressed at Enable Blocking X X will begin to flash indicating that it can be edited If X 1 selection blocking will be enabled This means that active programmed selections will not be allowed to vend during programmed time blocks and a No Sale Until xx xx message will be displayed The will be replaced with the time vends will be allowed again 12 hour format if using or OFF daylight savings time settings 24 hour format otherwise If X 0 selection blocking will be disabled Pressing lt up gt or lt down gt will allow the user to toggle X between 1 and 0 Pressing lt enter gt will save the displayed setting and return you to the non editable Enable Blocking prompt Use to proceed to the next prompt Start Time Start Time If lt enter gt is pressed at th
128. leeve 6 FUTURE USE 7 8 RED VMC RECEIVE DEX TRANSMIT DATA ring 9 BROWN VMC TRANSMIT DEX RECEIVE DATA tip 10 BLACK DEX COMMON sleeve 10 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 2 Vender Component Explanation Standard VFD Display Interface Position P2 The four wire harness connecting to this pinout travels from the vender s VFD Vacuum Fluorescent Display to the VMC It allows the VMC to send power to and communicate with the VFD If this harness is cut or disconnected the VFD will go blank If this harness 15 pinched you may see broken segments on the VFD with various segments of the display lit PIN WIRE FUNCTION NUMBERCOLOR 1 RED DISPLAY 5 VDC POWER 2 BLACK DISPLAY CLOCK 3 BROWN DISPLAY DATA 4 ORANGE DISPLAY 5 VDC COMMON 2 6 VUN 7 MDB TRANSMIT 8 MDB RECEIVE Selection Switches Position P3 The RVV uses a touch pad which utilizes a matrix wiring system Upon pressing a particular button a signal circuit is completed Because each output wire carries a different signal the controller will determine which key has been pressed based on which input wire receives the output signal PIN WIRE FUNCTION NUMBERCOLOR 1 2 2 WHITE ROW3 3 RED ROW 4 4 NC 2 6 7 8 9 10 GREEN COLI 11 BROWN COL2 12 BLUE COL 3 13 ORANGE COL 4 14 NOT USED 15 YELLOW 5VDC 16 VIOLET GROUND
129. llowed to rise to the programmed storage level during programmed time blocks If X 0 the energy conservation mode will be disabled and the machine will function as normal Pressing lt up gt or lt down gt will allow you to toggle between 1 enabled and 0 disabled Pressing lt enter gt will save the displayed setting and return you to the non editable Conserve Energy prompt Use lt up gt to proceed to the next prompt Start Time Note Conserve Energy is overridden when Health Safety is active See Health Safety next page Start Time If lt enter gt is pressed at the Start Time prompt the controller will enter the start energy conservation time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing up down will cycle between the two Pressing exit at this point will return to the Start Time prompt without saving any changes Use lt up gt to proceed to the next prompt Stop Time If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show X where is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 0 Pressing lt down gt will cycle through the days
130. locking will be disabled when the key switch 1s activated If X 1 selection blocking will be enabled when the key switch 1s activated Note Selection Blocking is used in conjunction with Selection Blocking X programming menus Discounting If lt enter gt is pressed at the Discounting X prompt where is the current status either 1 or 0 the display will flash the current status Pressing up or down will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Discounting X display status longer flashing If X 0 discounting will be disabled when the key switch is activated If X 1 discounting will be enabled when the key switch is activated Lighting If lt enter gt is pressed at the Lighting X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing up or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Lighting X display status no longer flashing If X 0 lighting control will be disabled when the key switch is activated If X 1 lighting control will be enabled when the key switch is activated Refrigeration If lt enter gt
131. m the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the cup emitter and detector 54 Royal Vision Vender 5 button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 12 Locations of cup optic sensors Optic sensors one on each side Emitter right side clear lens Detector left side dark filter FIGURE 5 13 Emitter lens and detector filter Make sure the lens and filter are not creased or wrinkled Location of clear lens Emitter board harness Location of filter dark lens Detector board harness FIGURE 5 14 Locations of position P6 and P7 on logic board Make sure the harnesses at the connections on the logic board are tight with no wires loose backed out etc Position P6 Position P7 Royal Vision Vender NG 5 button Service and Parts Manual 55 SECTION 5 Troubleshooting D The port slide switch 1s located is located above the port slide door adjacent to the product bin To test the switch push the port slide down The display should change from 0 to 1 1 Ifthe display does not change check the wiring and mating of the port slide switch and the linkage arm Refer to Figure 5 15 2 Check 5 VDC on the red and black wires at the port slide switch If voltage is found check to make sure the port slide
132. nd mechanism will home upon shutting the door When the door is closed and no activity occurs for five minutes or the Test Vend routine is left the controller will exit the service modes Using lt up gt or lt down gt will cycle through all the available cells displayed as Cell XX and Vend If lt enter gt is pressed at the Cell XX prompt a vend will be attempted on that cell If lt exit gt is pressed at any time the controller will return to the Test Vend prompt Pressing lt enter gt at Vend will vend sequentially from cell 11 all the way to the last cell If exit is pressed during the Vend test the sequential vending will be stopped Press lt exit gt at Vend All to return to the Test Vend prompt Press lt up gt to proceed to the next prompt Test Select Switches Test Select Switches If lt enter gt is pressed at the Test Select Switches prompt the controller will enter the selection switch test mode The display will show Selection 12 the switch number of the lt enter gt key With each subsequent press of a selection switch the display will show that particular selection switch number on the display Keys labeled 1 9 are displayed as 1 to 9 the 0 and keys are displayed as 10 11 and 12 respectively To exit the selection switch test mode hold the lt exit gt key for more than 3 seconds This w
133. ng Pressing lt enter gt will save the displayed year setting and return you to the YEAR prompt Use lt gt to proceed to the next prompt Month Month If lt enter gt is pressed at the Month prompt the current month setting is displayed and will be flashing Pressing up or lt down gt at this point will increase or decrease the month setting Pressing lt enter gt will save the displayed month setting and return you to the Month prompt Use to proceed to the next prompt Date Date If lt enter gt is pressed at the Date prompt the current two digit date of the month setting 01 31 is displayed Pressing lt up gt or lt down gt at this point will increase or decrease this number If lt enter gt is pressed the currently displayed date is saved and the controller will return to the Date prompt Use lt up gt to proceed to the next prompt Hour Hour If lt enter gt is pressed at the Hour prompt the current time is displayed in a 24 hour format The left two digits of the display show the current hour setting the right two digits show the current minutes The hour setting will be flashing Pressing lt up gt or lt down gt at this point will increase or decrease the hour setting If lt enter gt is pressed the minute setting will flash Pressing lt up gt or lt down gt at this point will increase or decrease the minutes setting Pressing lt
134. ntains several more mode options than available in the standard service menu If X 0 the Additional Menu will not appear If X 1 the Additional Menu will appear C4 Summary MIS This option is used to turn on the display of the total machine sales and total machine cash values in the open door mode If X 0 only errors will be displayed when the door 18 open If X 1 sales and cash totals will be displayed and Errors No Errors will replace the error codes when the door is open Royal Vision Vender NG 5 button Service and Parts Manual 27 SECTION 3 Vender Programming C5 Door Switch Reset MIS This option is used to allow the door switch to reset all resettable MIS resettable cash and sales counts etc If X 0 all resettable MIS registers are reset only when command is received from the hand held device HHC If X 1 all resettable MIS registers reset when the door switch is sensed as open and at least one of the resettable MIS registers has been read 1 individual cash and sales counts C6 Cheat Mode This option 1s used to prevent vending with insufficient change to pay back correct change after a purchase If disabled and the correct change cannot be paid back the vend is aborted and the deposited credit is returned 1f possible If X 0 the cheat mode is disabled If X 1 the cheat mode is enabled C7 Bill Acceptance This option 1s used t
135. o allow higher order bills to be accepted without the risk of cheating the customer If enabled a bill is not accepted unless the controller verifies that it has enough change to cover the bill s value plus any accumulated credit If X 0 high order bill acceptance is disabled If X 1 high order bill acceptance is enabled C8 Force Vend This option prevents the machine from becoming a change maker When this mode is enabled escrow of coins is allowed until any of the following three events occurs 1 Any bill is inserted into the bill acceptor 2 Any cash box coin is inserted into the changer or 3 The maximum vend price is reached Once any of these conditions are met any accumulated credit must be used toward a vend attempt and coins will not be dispensed for credit in response to an escrow request sold out selection or if a valid selection that becomes sold out is made this option will be over ridden and an escrow will be honored If X 0 forced vend attempt is disabled If X 1 forced vend attempt is enabled Note that force vend has no effect on the card reader once card is inserted it can always be returned to the customer via the escrow lever on the changer or return button on the card reader C9 Multi Vend This option will allow multiple purchases without re entering coins If enabled instead of immediately returning the change after a vend the credit will remain on the display to be
136. oduced an incompatible scaling factor 6 Inlet Sense indicating the machine s coin inlet sensor has been blocked for more than a minute note this is an optional component not installed on all venders or 7 Blocked indicating two coins were sensed at the inlet sensor but didn t make it to the changer within 10 seconds After taking corrective action to manually fix the Control System errors the errors may be cleared electronically via a hand held device or through the service mode using the lt clear gt button e Selection Switch By pressing lt enter gt at the Selection Switch prompt the controller will display Selection Switch XX where XX indicates the first selection switch that has been determined to be closed for more than 15 seconds If there is a selection key error navigation of the service menu will not be possible This error can only be cleared by manually correcting or replacing the keypad e Changer By pressing lt enter gt at the Changer prompt the controller will display either 1 Changer Comm indicating no changer communications for more than 2 seconds 2 Tube Sense indicating a tube sensor error 3 Changer Inlet indicating no coins sensed by acceptor for over 96 hours 4 Tube Jam XX indicating a tube jam error for coin type XX 5 Changer indicating a changer ROM checksum error 6 Excessive Escrow indicating more than
137. on it should be firm but not tight b Check the X motor pulley for slippage Refer to Figure 5 28 If the pulley on the motor is loose replace the motor Also check the X belt idler pulley for slippage No belt slippage on the pulleys should be heard while the X belt is running c Iftension is correct and neither pulley is found to be loose replace X belt FIGURE 5 28 X axis motor pulley Check the pulley on the X motor to make sure it is not loose or slipping and check the X axis belt for proper tension No slippage should be heard when the X belt is properly adjusted Royal Vision Vender NG 5 button Service and Parts Manual 61 SECTION 5 Troubleshooting VI Production Test After pressing enter at Freaductioar Test the vender will execute the production test Test irna will be displayed while the test is carried out If the vender passes the test will be displayed Upon any failure in the test the test will be terminated and a failure reason will be displayed This test only displays the last failure that caused the test to be terminated A list of potential failures is show below Note The production test can only be performed with the door CLOSED A Failure indicates a failure in the X axis B Failure Y indicates a failure in the Y axis C Hasret indicates a failure to find the magnet corresponding to the position for row and column Example
138. on Blocking 17 27 31 33 Refrigeration m C 34 Lighting Control 36 Preview 37 TABLE OF CONTENTS continued Set Language 37 Manual Over tini 37 Return to CU e 38 39 Sales 39 Erron FOG CS M 39 milk TET 39 SECTION 4 Vender Maintenance 40 ibique 40 us plo cu tp 40 Preventive Maintenance 40 RVV NG Product Manual Calibration 41 SECTION 5 Troubleshooting 2 2 001 42 Troubleshooting by Error 2 2 12 22 42 Troubleshooting by Symptom xc sesso aono oo de nbn cute da ditta tani 45 Test Diagnostics Routines Troubleshooting 48 SECTION 6 Parts Catalog 2 2 1001 64 RVV NG Main 64 Door Assembly
139. one hour from 3 to 24 Pressing lt enter gt will save the currently displayed setting and return the user to the Defrost Interval prompt Pressing lt gt will return to the Defrost Interval prompt without saving changes Royal Vision Vender NG 5 button Service and Parts Manual 35 SECTION 3 Vender Programming Lishtins Control If lt enter gt is pressed at the Lighting Control prompt the controller will enter the lighting control mode Using up or down you can cycle through the various lighting control settings Enable Control Start Time and Stop Time If exit is pressed the controller will return to the Lighting Control prompt From this prompt press up to proceed to the next prompt Preview Password Enable Control Upon first entry into Lighting Control the controller will display Enable Control X If enter is pressed at Enable Control X X will begin to flash indicating that it can be edited If X 1 lighting control will be enabled If X 0 lighting control will be disabled This means that the lighting panels of the vender will be turned off during the programmed time blocks Pressing up or down will allow the user to toggle X between 1 enabled and 0 disabled Pressing lt enter gt will save the displayed setting and return you to the non editable Enable Control prompt From the Enable Control prompt
140. or Assembly serial numbers 200903 and before 356852 DESCRIPTION PART NUMBER Slide Vertical cu 810284 Timing Belt NG Y axis 121 299 308 1 emen 816153 123 264 313 1 Cm nen HIE feti pe Itu 816143 COVER IRV VIN Gis ET 356803 Y motor and Pulley Assembly 356856 Bottom Idler Assembly NG nai aie ad 356821 Top Idler Assembly en erred uS 356820 Elevator Assembly RVV cec e 356847 Y home Switch Assembly RVV NG 200701 and 356831 200652 ANG ETC 356822 Cup Assembly NG 5 shelf vender 200903 and before 815588 B shelf vender 200903 and 22 0200000 00000 annt eset ness ss nna nn nnne 815670 Bracket Cable Chain Guard with Studs 356823 Keps Nut eaten E905041 Wire Tie Cable Clamp eee ceee 356809 Bracket RVV
141. orrect positions Royal Vision Vender NG 5 button Service and Parts Manual 51 SECTION 5 Troubleshooting m in m in Pressing enter at Sensor Test will cause vender to display current state of the sensors on the DMC Drive Mechanism Controller board The following will be displayed 0711 Y 0711 CS Ort FDODR O17 10411 These codes correspond to the following MAG corresponds to the Hall Effect home sensor that is used for finding the home position in the X axis corresponds to the Y axis home sensor corresponds to the cup sensor FEIJE corresponds to the port door corresponds to the delivery bin sensors emitter and detector or 1 corresponds to sensor s state 0 off 1 Bons This test allows service personnel to observe if there are any problems with any of these sensors Pressing exit will terminate the test Note The sensor test can be performed with the door OPEN or CLOSED NOTE If all sensor tests fail check for 5 VDC on the black and green wires at pinout P1 on the cup logic board If voltage is found replace the cup logic board If no voltage is found replace the DMC board A MAG On the front of the cup as viewed from inside the vender s door there are three visible wires red green and black that run into a sensor Refer to Figure 5 9 This is the Hall Effect sensor which detects the home position magnet located under
142. own will cycle between the two Pressing lt exit gt at this point will return the controller to the Stop Time prompt without saving any changes Use to proceed to the next prompt Degrees If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show X where is the day of the week Monday Tuesday Wednesday Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or lt down gt will cycle through the days of the week If lt enter gt is pressed at the YY X prompt X will flash indicating that it can be changed Pressing lt up gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Stop Day prompt If lt enter gt is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing lt up gt or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing lt u
143. p gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and 34 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming return you to the Stop Hour prompt Pressing while in editing mode will return the controller to the Stop Hour prompt without saving changes From Stop Time pressing up will proceed you to the next prompt Degrees Degrees If lt enter gt is pressed at the Degrees X prompt the controller will display Degrees X where X will be flashing If X F the controller is currently in Fahrenheit mode if X C the controller is currently in Celsius mode Pressing up or down will toggle X between and Pressing lt enter gt at this point will save the displayed temperature mode and return you to the Degrees X prompt Pressing exit will return you to the Degrees X prompt without saving changes Use lt up gt to proceed to the next prompt Set Point Set Point The set point default is 36 2 0 C If lt enter gt is pressed at the Set Point prompt the controller will display the current set point temperature setting F or xx x depending on the Degrees setting Using or lt down gt will increase or decrease the number by 1 0 5 C Pressing lt enter gt will save the set point and ret
144. played when the vender has completed this test Pressing lt exit gt will terminate the test Note The delivery test will only start if the door is CLOSED Possible problems A Cup attempts to do a delivery test three times never completes test then stops short of delivery door or bangs against side wall and shows GUT OF SERUICE on the display Cup opens delivery port door but the cup will not tilt to deliver product 48 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting A Cup attempts to do a delivery test three times never completes test then stops short of delivery door or bangs against side wall and shows OF SERUICE on the display 1 Check the port slide switch at the top of the port slide Refer to Figure 5 1 Ensure that when the port slide 15 opened the switch is not stuck shut If the switch sticks repair or replace it 2 Check calibration on Fort Refer Section 3 Vender Programming for calibration instructions B Cup opens delivery port door but the cup will not tilt to deliver product 1 Check calibration on Fart Refer Section 3 Vender Programming for calibration instructions 2 While in X port calibration adjust the cup trip arm so that it catches the trip bracket above the delivery port Refer to Figures 5 2 and 5 3 FIGURE 5 1 Port slide switch Ensure that the switch is not stuck shut when the port door is opened The switch should click upon opening and
145. pt the controller will enter the non resettable sale count display mode displaying Sales Total XXX where the X s represent the number of all paid vends over the life of the vender s control board Using lt up gt or lt down gt will cycle through each selection as Sales Sel N XXX where N represents the appropriate selection number and the X s represent the number of vends for that selection If exit is pressed anytime during this operation the controller will return to the Sales Counters prompt Press the lt up gt button to proceed to the next prompt Error Codes Error Codes If lt enter gt is pressed at the Error Codes prompt the controller will enter the error display mode If no errors have occurred since the last error reset the display will show None Ifan error has been detected since the last error reset the display will show the first summary error code that has occurred such as which would indicate a vend error Pressing up or down will allow you to cycle through all of the summary error codes that are present Pressing lt enter gt at the displayed summary error code will allow you to view the detailed error codes beneath the summary error heading Pressing lt up gt or down at this point will allow you to cycle through all of the detailed error codes that are present beneath the summary error code If the exit button is pressed at anytime du
146. pt will cycle through all available selection numbers Press exit to return to the Set Prices prompt From the Set Prices prompt press lt up gt to continue to the next prompt Space to Sales to Sales If lt enter gt is pressed at the Space to Sales prompt the controller will enter the space to sales programming mode The display will show Option where is the current option selected or Custom StS if a custom space to sales configuration is currently enabled Using lt up gt or lt down gt will allow you to cycle through all the available space to sales options as well as the Custom StS option After setting space to sales and returning to the Space to Sales prompt use lt up gt to proceed to the next prompt Configurations SF ace Options When one of the options Option through Option 3 is on the display pressing lt exit gt will save that space to sales option The display will show Option N Saved then return to the Space to Sales prompt The three available options are Option 1 for one each individual selection number will only vend that column number Option 2 shelf each selection number will vend all products on the same shelf in sequence and Option 3 selections tied together Custom StS If lt enter gt is pressed at the Custom StS prompt you will have the opportunity to program a custom space to sales
147. r No test available Replace bill acceptor Bill Jam Indicates a bill iam error Check bill acceptor for obstruction If no obstructions are apparent Bill Validator or dirt replace the bill acceptor Bill Val ROM Indicates a Unplug machine and wait at bill acceptor ROM check least 5 seconds then replug sum error machine Manually clear error Open Cash Box Indicates Check that bill cash box is If cash box appears to be okay an open cash box closed and in correct position replace the bill acceptor Bill Sensor Indicates a bill Check bill acceptor for If no obstructions are apparent sensor error obstruction or dirt replace the bill acceptor Card Reader Comm Indicates no card reader communications for more than 5 minutes Card Reader Card Reader Error XY Indicates that a particular type of card reader Refer to card reader manual test available malfunction occurred where for corrective action indicates the error type If error does not clear replace the bill acceptor Royal Vision Vender NG 5 button Service and Parts Manual 43 SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action Delivery System Indicates that there is a generic vend mechanism error Cup Sensor Indicates Replace the transmitter and that the cup product detect Check continuity in the cup or receiver harness if faulty transmitter receiver or the transmitter and
148. re the vender was built and The last five digits represent the number of that vender built within that week REFRIGERATION SERIAL PLATE The Refrigeration Serial Plate is located on the front of the vender s refrigeration unit mounted on the kick plate It looks similar to the Vender Serial Plate with the exception that the model number specified is the refrigeration unit model There is currently one model in use Model 8000V Compressor size Super 1 3 Horsepower Usage SECTION 2 Vender Component Explanation Vender Component Explanation Vender Main Controller including pinouts The vender s main control board VMC is responsible for most vender operations The VMC is the larger of the two printed circuit boards located in the upper left corner of the inside of the door The boards are protected by a cover Removing this cover will expose the boards along with all wiring connections to the boards IDENTIFICATION The RVV NG s VMC can be easily identified by a Royal Vendors part number decal on the capacitor of the VMC board OPERATION REQUIREMENTS The VMC requires approximately 24 volts DC from the electronic power supply This will allow the VMC to function and to supply power to all the vender s components listed below OPERATION Upon receiving the appropriate voltage from the power supply the VMC issues information to some components receives information from some components and communicates
149. rely to avoid further damage Parts that are returned from the field and have been tapped into tampered with not packaged properly or have had the serial plate or label removed will void the warranty 7 If parts are not returned within 15 working days the invoice will be due in full Royal Vendors Publication 833081 Rev 09 March 2013 Printed in the United States of America
150. ring this operation the controller will return to the Error Codes prompt Press the lt up gt button to proceed to the next prompt Return to Sales For further details on reading error codes see Error Codes in the Internal Service Menu section Return to If lt enter gt is pressed at the Return to Sales prompt the controller will return to the sales mode Sales Royal Vision Vender NG 5 button Service and Parts Manual 39 SECTION 4 Vender Maintenance Vender Maintenance What to Clean CAUTION Electrical and electronic components should NEVER be subjected to water Belts The belts should always be kept clean and free of debris to ensure efficient operation as well as to extend the life of the belts Cells Make sure the cells are free of dirt syrup and debris Build up of foreign material especially syrup from broken or leaking packages can cause the cell to stick and adversely affect the cell s performance Use warm soapy water or other food grade cleaning agents to maintain a clean smooth surface Also make sure that the cells are level and seated properly in the tracks that they slide into Condenser and Evaporator Coils For efficient operation the condenser and evaporator coils must be kept clear of any dirt or foreign materials Clean dirt and debris from the condenser and evaporator coils with a small light bristled brush vacuum cleaner or compressed air This will help to ensure an extended
151. rt to Defaults prompt Are you sure will be displayed If exit is pressed at this prompt no settings will be cleared and the display will return to the Revert to Defaults prompt If lt enter gt is pressed all system configurations will be returned to their default values factory settings and the display will show Re initialized for approximately three seconds The display will then return to the Revert to Defaults prompt Space to Sales Prices Configurations Language and time assigned features will all be reset to defaults DEX accounting fields real time clock settings and error conditions will not be reset Use lt up gt to proceed to the next prompt Exact Change Only Exact Chanae Only The Exact Change Only menu configures the value that the controller will use to control the EXACT CHANGE ONLY indicator If the controller determines that it cannot return the exact amount of this value and every value in increments of the least coin tube value less than it then the indicator must be turned on For example given a least tube coin of a nickel and an ECO value of 0 25 the system must be able to pay back 5 10 15 20 and 25 cents If lt enter gt is pressed at the Exact Change Only prompt the current exact change value will be displayed Pressing lt up gt or lt down gt will adjust the currently displayed exact change value up or down Pressing lt enter gt will save
152. switch can be programmed to control one or several features simultaneously If a feature is enabled in this menu that feature will override normal machine operation when the switch is activated If lt enter gt is pressed at the Manual Over Rides prompt the controller will enter the override configuration setting mode by displaying Free Vend Using lt up gt or lt down gt will allow you to cycle through all available override configuration options If lt exit gt is pressed at any time during this operation the controller will return to the Manual Over Rides prompt From the Manual Over Rides prompt press lt up gt to proceed to the final prompt Return to Sales The following options can be selected in the override selection level Free Vend If lt enter gt is pressed at the Free Vend X prompt where X is the current status either 1 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Free Vend X display status no longer flashing If Free Vend is enabled Free will be displayed immediately after the POS message If X 0 free vend will be disabled when the key switch is activated If X 1 free vend will be enabled when the key switch is activa
153. t Complete will be displayed when the vender has completed this test This is purely a visual test Pressing Royal Vision Vender NG 5 button Service and Parts Manual exit will terminate the test Note The cup test will only start if the door is OPEN Sensor Test Pressing lt enter gt at Sensor Test will display in real time the settings of the sensors on the DMC The following will be displayed 0711 Y 0711 CS 071 O17 BIH 10411 corresponds to the Hall Effect home sensor that is used for finding the home position in the X axis Y corresponds to the Y axis home sensor CS corresponds to the cup sensor PDOOR corresponds to the port door BIN corresponds to the delivery bin 0 1 corresponds to the sensor s state 0 off 1 on This allows service personnel to observe if there are any problems with any of the sensors on the DMC Pressing lt exit gt will terminate the test and return the display to Sensor Test Note The sensor test can be performed with the door OPEN or CLOSED Motor Encoder Test Pressing lt enter gt at Motor Encoder Test will display in real time the encoder counts of the cup s position Pressing up will move the cup 450 encoder ticks or 1 foot 305 mm in the Y axis direction Pressing lt down gt will move the cup 450 encoder ticks or 1 foot 305 mm in the Y axis direction Pressing right will
154. t bin Check the harnessing on both control boards at position P4 on the DMC board 5 VDC on the black and brown wires and at position 11 the board 5 VDC on the red Display showing REMOVE and black wires If no voltage is found replace that particular board PRODUCT Check the wiring and the mating of the port slide switch and the linkage arm Check for coins or debris under or on top of the emitter and detector boards in the product bin Remove and reseat the emitter and detector boards ensuring that the metal plate the emitter board sits on is properly inserted into the two metal tabs under the port assembly If all the above is good replace the detector board first Test the vend mechanism If the error still exists replace the emitter board Make sure that the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be flush with the front edge of the bottom shelf Ensure that the gantry arm is parallel with the bottom of the main door Remove the product cup floor and check the wiring from the Hall Effect sensor to position P4 on the logic board in the cup Product cup not finding the home Check for 5 VDC on the red and black wires at position P4 on the cup logic board If position Cup continually moving no voltage is found check for 5 VDC on the green and black wires at position 1 to the extreme left and right walls the cup lo
155. t up gt or lt down gt will toggle X between 1 enabled and 0 disabled Pressing lt enter gt again will save the displayed setting and return you to the non flashing X prompt Pressing lt exit gt will return to the Stop Day prompt 30 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 3 Vender Programming If lt enter gt is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing up or down will increase or decrease the hour Pressing lt enter gt will stop the hour from flashing and cause the minutes to blink indicating they can be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Stop Hour prompt Pressing exit while in editing mode will return to the Stop Hour prompt without saving changes Use gt to proceed to the next prompt Discount Selections Discount Selections If lt enter gt is pressed at the Discount Selections prompt the controller will display Selection N X where N represents the selection number and X indicates whether that selection will be discounted or not Using lt up gt or lt down gt w
156. ted Note All free vends will increase free vend MIS counters VA3 No Vend If lt enter gt is pressed at the No Vend X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the No Vend X display status no longer flashing If No Vend is enabled no selections will be allowed to vend and a No Sale message will be displayed If X 0 no vend will be disabled when the key switch Is activated If X 1 no vend will be enabled when the key switch is activated Note If both Free Vend and No Vend are enabled No Vend will be given priority no vending will be allowed Royal Vision Vender NG 5 button Service and Parts Manual 37 SECTION 3 Vender Programming 38 Selection Blocking If lt enter gt is pressed at the Selection Blocking X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing up or down will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return to the Selection Blocking X display status no longer flashing If X 0 selection b
157. the motor torque when it first starts the starting relay switches in the additional start winding After the motor gets up to speed the relay opens the start winding and the motor continues using only the run winding Thermal Overload The thermal overload is a heat sensitive device mounted on the side of the compressor housing Ifthe compressor motor gets too hot or draws an excessive amount of current the thermal overload will open breaking the circuit to the compressor After the compressor cools to a safe operating temperature the thermal overload will close allowing the compressor and condenser fan motors to restart Condenser Fan and Motor The condenser fan and motor located beneath the cooling department are forced air device using outside ambient air to cool the surface of the condenser coil The condenser fan and motor run while the compressor operates Evaporator Coil The evaporator coil is located in the cooling compartment As low pressure liquid passes through the evaporator coil it absorbs and removes heat from the compartment as it changes to vapor The condenser and evaporator coil have aluminum fins attached to effectively increase their heat exchange surfaces REFRIGERATION SYSTEM Expansion Valve Evaporator Fan Motor Accumulator COMPRESSOR Figure 2 1 Refrigeration System Flow i CONDENSOR Direction of 4 gt Refrigerant Y Flow Evaporator Fan and Motor The evapor
158. the detailed error codes beneath the summary error heading see below Pressing up or lt down gt at this point will allow you to cycle through all of the detailed error codes that are present beneath the summary error code If the exit button is pressed anytime during this operation the controller will return to the Error Codes prompt Press the lt up gt button to proceed to the next prompt Test Modes If the clear button is pressed during the display of any detailed error code that error will be cleared If other errors exist that fall under the currently accessed detail type the next error would be displayed If no other errors of the current type exist the next error summary code will be displayed or No Errors will be displayed if no other errors exist error summary codes and their corresponding detailed error codes are as follows Control System By pressing lt enter gt at the Control System prompt the controller will display 1 Door Switch indicating the door switch has been open for more than an hour 2 RAM Checksum indicating the machine setup information has been corrupted 3 DC Under Voltage indicating that the average rectified voltage was under 20VDC for more than 30 seconds 4 DC Over Voltage indicating that the average rectified voltage was over 45VDC for more than 30 seconds 5 System Scale Factor indicating one of the credit peripherals has intr
159. tion of refrigerant through the system removing heat from the cooling compartment and transporting it to the outside environment When the temperature drops the temperature sensor reports this to the vender s control board 7 When the temperature drops below the preset cut out temperature the control board will disable the refrigeration relay thus killing power to the refrigeration unit TESTING THE REFRIGERATION SYSTEM 1 The sealed refrigeration unit can be tested by unplugging it from the top of the main wiring harness and plugging it directly into a power source If the unit still does not operate a problem exists within the sealed unit 2 Ifthe sealed unit runs when plugged into an external power source the problem more than likely lies between the control board the refrigeration relay and the main wiring harness WARNING ELECTROCUTION HAZARD When plugging the refrigeration unit directly into a wall outlet or other external electrical source the refrigeration unit MUST remain in the vender for proper grounding If the unit is removed from the vender an electrocution hazard exists Ballast The ballast acts as a transformer to convert conventional voltage 115 VAC to a higher voltage required to energize the vender s fluorescent lights upwards of 600 VAC The ballast is located in a metal tray in the bottom of the vender s door along with the electronic power supply and the fusebox assembly To remove
160. ts Catalog ITEM NO 92 TriTeq Lock Assembly o e 42 fe LN e N A 2 i dg eme 4 _ oa 1 5 mo si 4 oP M E DESCRIPTION PART NUMBER LOCK ASSEMDIY e 812363 DEMS Screw 40 32 X 1 2 s nei oi ain a ees E901002 Articulating Hinge Pin RV Voss e imer eot eter treo de reet e e Re eret e 811068 Hinge Leaf Door Side WA Trl 6Q aic cuin ori roo nra cepe generc 356557 Keps mui 905002 Carnage 901007 Lock Housing WA RVV cis eir rr teer rotten HERI east tesi 356554 strike Plate dU e 356555 Lateh ASRA 356549 Keps c tends 905001 Royal Vision Vender 5 button Service and Parts Manual 3281s sajes ed pexg 5
161. unts 29 SECTION 3 Vender Programming Set Discounts If lt enter gt is pressed at the Set Discounts prompt the controller will enter the discount control mode Using lt up gt or lt down gt the user can cycle through the various discount control settings Enable Discounting Start Time Stop Time Discount Selections and Discount Amount If exit is pressed the controller will return to the Set Discounts prompt Use lt up gt to proceed to the next prompts Selection Blocking 1 Selection Blocking 2 and Selection Blocking 3 e Enable Discounting Upon first entry into Set Discounts the controller will display Enable Discounting X If lt enter gt is pressed at Enable Discounts X X will begin flashing indicating that it can be edited If X 1 discounts will be enabled This means that active selections will be discounted by the programmed discount amount during the programmed time blocks Discounted vend prices of zero or less may be allowed but no credit will ever be given in return If X 0 discounting will be disabled Pressing lt up gt or lt down gt will allow the user to toggle X between 1 and 0 Pressing lt enter gt will save the displayed setting and return you to non editable Enable Discounting prompt Use up to proceed to the next prompt Start Time Start Time If lt enter gt is pr
162. urn you to the Set Point prompt Pressing lt exit gt will return to the Set Point prompt without saving changes From Set Point press lt up gt to proceed to the next prompt Storage Temperature Storage Temperature The default storage temperature will be 45 F 7 0 C If enter is pressed at the Storage Temperature prompt the controller will display the current storage temperature setting xx F or xx x C depending on the Degrees setting Using lt up gt or lt down gt will increase or decrease the number by 1 F 0 5 C over the range of 32 to 75 0 to 24 Pressing lt enter gt will save the storage temperature and return you to the Storage Temperature prompt Pressing lt exit gt will return you to the Storage Temperature prompt without saving changes From Storage Temperature press lt up gt to proceed to the next prompt Display Temp Display Temp If lt enter gt is pressed at the Display Temp prompt the controller will display Display Temp X where X will be flashing If X 1 the controller will display the temperature immediately following the POS If X 0 the controller will not display the temperature Pressing up or down will toggle X between 1 and 0 Pressing lt enter gt will save the currently displayed setting and return you to the Display Temp prompt Pressing exit wil
163. ut receptacle mounted on the cabinet an infrared signal receiver and an infrared key The infrared code for this lock cannot be decoded if the key is lost or stolen If the key 15 lost or stolen it will be necessary to change the lock code as soon as possible It is not necessary to replace the lock in order to re key it Loss of power to the electronic door lock will prevent entry to the vender unless it has been equipped with an optional battery With the battery installed it will be possible to open the vender s door in the event of a power loss The TriTeq electronic door lock system is not available for purchase from Royal Vendors To order any component of the electronic door lock system or for more information contact TriTeq Lock and Security 701 Gullo Avenue Elk Grove Village IL 60007 Tel 847 640 7002 Fax 847 640 7008 E mail sales gtriteglock com Website www triteglock com OPENING THE RVV DOOR Make sure power is applied to the electronic door lock either by way of the vender being plugged into a standard 115 VAC receptacle or by the TriTeq lock override battery Aim the infrared key at the detector hole below the VFD about 1 3 inches about 3 8 cm away from it and press the button on the key The VFD will display Door renins and the door will begin to unlock After the door is opened the display will show unlocked CLOSING THE RVV DOOR Gently push the door to the cabinet Do not slam t
164. will cause the controller to display the current number of shelves the system believes are available Pressing lt gt or down will cycle through the number of shelves available 5 8 Pressing lt enter gt will save a new total of shelves available across the system Pressing lt gt will return the user to the prompt Note It is up to the user to correctly set the number of shelves that is in use by the system Changing the number of shelves in use by the system will require the vender to be recalibrated In addition selection settings Price Program StS Programming Select Discount etc will possibly need to be redone to match users desires to account for more or less shelves Pressing lt enter gt at any of the Shelf X Position 1 prompt will cause the controller to enter the shelf calibration routine The picker cup will move to the calibration position for the desired shelf The lt left gt and right keys are used to move the cup left or right until the left wall of the picker cup is aligned with the left label holder for column 4 This is shown in Figure 3 2 Note The cup will not move to the shelf position if the door is open or the cup is currently in motion The shelf position will not be saved if the cup is currently in motion Pressing lt enter gt at the X prompt will cause the controller to enter the port calibration routine The picker cup will move to a
165. wired replace the temperature sensor If the connections are bad attempt to repair them or replace sensor Check the temperature sensor Temperature Sensor connection at the control board Indicates an unplugged VMC to make sure it is plugged temperature sensor error in Check that it is wired properly and the pins are making contact 1 Check the refrigeration unit before opening the vender s main door to If upon unplugging the white see if it is running wires the unit stops i i 2 Open the main door to see if the 1 Check the temperature sensor s Refrigeration continued oh unit cuts off reading next page Too Cold 4 5 4 2 Check Set Point settings temperature 10 F 5 5 below compressor cut 3 Check the green and blue out setting continued on wires for shorts from the control board next page ia Unplug green wire 4 If upon unplugging the green wire plugged into the refrigeration the unit still runs unplug one of the relay two white wires If the unit stops replace the refrigeration relay If optional heater relay kit is not installed one may be required 44 Royal Vision Vender NG 5 button Service and Parts Manual SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action 5 If heater kit is installed and heater does not turn on heater relay does Too Cold Indicates a not click upon energizing in heater temperature 10 F 5 5 rel
166. ws Refer to error problem Product cup half way shown above PLEASE RE SELECT If all the above is good replace the product cup assembly With the fuse removed re level the gantry arm Drive the gantry arm up by pulling on the port side Y belt If you hear a clicking noise the belt slipping Gantry will not stay level adjust the tension on the Y belts and re test Check the top idler assembly and Y motor for loose pulleys Carefully remove the rubber X motor encoder cap and check for condensation If condensation is found allow the encoder to dry and search for the cause of the condensation Check the connections at the X motor and at position P2 on the DMC board X motor troubleshooting Check the X belt for proper tension and the X motor pulley for slippage Use the motor encoder test in the Diagnostics menu to check the function of the X motor If after replacing the X motor the problems still persist replace the X motor harness Cup is able t deli Check calibration on PORT X Refer to the service and parts manual dr G for calibration instructions deliver product While in X port calibration adjust the cup trim arm so that it catches the trip bracket above the delivery port For clear products check the cup optic sensors and lenses For all other products Cell attempts to multi vend to the a Check the shelf for proper seating b Check the Hall Effect sensor on the drive motor c

RVV NG Vender with 5-button Programming

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