Motorola XTS5000 Radio Care
Contents
1. Keyloader User Guide for more information 2 Bad Keyloader Try another keyloader 3 Defective Radio Send radio to the Radio Shop Battery Battery Life Battery life is determined by several factors Among the more critical are the regular overcharge of batteries and the average depth of discharge with each cycle Typically the greater the overcharge and the deeper the average discharge the fewer cycles a battery will last For example a battery which is overcharged and discharged 100 several times a day will last fewer cycles than a battery that receives less of an overcharge and is discharged to 50 per day Further a battery which receives minimal overcharging and averages only 25 discharge will last even longer Charging the Battery Motorola batteries are designed specifically to be used with a Motorola charger and vice versa Charging in non Motorola equipment may lead to battery damage and void the battery warranty Motorola authorized battery chargers may not charge batteries other than the ones listed in the user manual The battery should be at about 77 F 25 C room temperature whenever possible Charging a cold battery below 50 F 10 C may result in leakage of electrolyte and ultimately in failure of the battery Charging a hot battery above 95 F 35 C results in reduced discharge capacity affecting the performance of the radio Motorola rapid rate battery chargers contain a temperature sensing circuit t2. radio e Do not disassemble the radio This could damage radio seals and result in leak paths into the radio Any radio maintenance should be performed only by a qualified radio technician Handling e Do not pound drop or throw the radio unnecessarily Never carry the radio by the antenna e Avoid subjecting the radio to an excess of liquids Do not submerse the radio unless it is a ruggedized XTS5000R model e Avoid subjecting the radio to corrosives solvents or spirits Do not disassemble the radio e Keep the accessory connector cover in place until ready to use the connector Replace the cover immediately once the accessory has been disconnected Troubleshooting Radio Dead Display Does Not Turn On 2 Blown Fuse Send radio to the Radio Shop No Receive Audio or Receiver Does Not Programming Send radio to the Radio Shop Unmute RF Sensitivity Poor Does not receive Send radio to the Radio Shop radio traffic No RF Power Out Poor transmit range Send radio to the Radio Shop i aa Send radio to the Radio Shop Bad Microphone Sensitivity 1 Check Deviation and Compensation Send radio to the Radio Shop 2 Microphone No Low signaling PL DPL MDC Send radio to the Radio Shop No KEYLOAD on Radio Display When Send radio to the Radio Shop Keyloading Cable is Attached to the Radio 2 Defective Radio Side Connector Keyloader Displays FAIL 1 Wrong Keyloader Type Use correct keyloader type Refer to
3. Motorola XTS5000 Portable Radio Care and Troubleshooting Radio Care e The XTS 5000 radio casting has two vent ports that allow for pressure equalization in the radio Never poke these vents with any objects such as needles tweezers or screwdrivers This could create leak paths into the radio and the radio s submergibility will be lost e For XTS 5000 R Radios Only The XTS 5000R radio is designed to be submerged to a maximum depth of 6 feet with a maximum submersion time of 4 hours Exceeding either maximum limit may result in damage to the radio e For XTS 5000 R Radios Only Elastomer technology materials used for seals in rugged portable radios can age with time and environmental exposure Therefore Motorola recommends that rugged radios be checked annually as a preventive measure in order to assure the watertight integrity of the radio Motorola details the disassembly test and reassembly procedures along with necessary test equipment needed to inspect maintain and troubleshoot radio seals in the radio s service manual e lf the radio battery contact area has been submerged in water dry and clean the radio battery contacts before attaching a battery to the radio Otherwise the water could short circuit the radio e Ifthe radio has been submerged in water shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed Otherwise the water will decrease the audio quality of the
4. o ensure that batteries are charged within the temperature limits stated above Battery Charge Status Your radio can indicate your battery s charge status through e LED and sounds e Conventional fuel gauge symbol on the display e Smart fuel gauge symbol on the display LED and Sounds When your battery is low e You see the LED flash red when the PTT button is pressed e You hear a low battery chirp short high pitched tone Conventional Fuel Gauge Symbol A blinking fuel gauge symbol 3 is displayed only when the battery voltage drops to low level In this case replace the battery with a fully charged one Smart Fuel Gauge Symbol Consult the Smart Battery manual All conditions must be met for a battery to be classified as a Smart Battery When your radio has a Smart Battery installed the fuel gauge symbol is always displayed if the battery s charge is 71 to 100 full 41 to 0 10 or less at 10 the gauge begins blinking Replace the battery with a fully charged one when the fuel gauge shows the lowest level
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