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C5300/C5100 Color LED Page Printer
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5. 1OIN1V3H Duplex Controller PWB V7X PWB 6 sa dE OUT 0SNS L 9 loooooo Control Panel PWB RSP PWB 7 118 42049001TH Rev 3 Oki Data CONFIDENTIAL 8 Toner Low Sensor PWB PRD PWB SSNS 00000 Zelt 1 9 Entrance Sensor PWB RSF PWB 10 High voltage power supply PWB o Dv kel 8 Q303 E TO oN4plh 4 42049001TH Rev 3 119 11 Low voltage power supply PWB
6. Oki Data CONFIDENTIAL 42049001TH Rev 3 120 Oki Data CONFIDENTIAL PARTS LIST T Figure 7 1 1 Parts Layout C5300 121 42049001TH Rev 3 Oki Data CONFIDENTIAL C5100 e Y S INNAD Y WY 225 y y NS da NN S Ka i L e NY NN Figure 7 1 2 Parts Layout C5100 122 42049001TH Rev 3 Parts Layout Parts No Table 7 1 1 3 Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42074501 Top Cover Assy 2 4 8 42067501 Control Panel Assy 2 4 B ODA AOS 42067502 Control Panel Assy 4 8 OEL 42127415 Toner C Packed in box 42127403 Toner C ODA Packed in box 42127407 Toner C OEL Packed in box 42127411 Toner C AOS Packed in box 42127414 Toner M Packed in box 42127402 Toner M ODA Packed in box 42127406 Toner M OEL Packed in box 42127410 Toner M AOS Packed in box 42427443 Tener Y 42127401 Toner Y ODA Packed in box 42127405 Toner Y OEL Packed in box 42127409 Toner Y AOS Packed in box 42127416 Forner 42127404 Ton
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8. SWITCHSCAN23 Option SWITCHSCAN24 SWITCHSCAN25 mage drum up down sensor JlVLLN3GIJNOO q MO Oki Data CONFIDENTIAL 3 1 2 4 Motor and clutch test This self check routine is used for motor and clutch testing 1 Go into the self diagnostic level 1 mode press the MENU or MENU key until upper display of MOTOR amp CLUTCH TEST is brought up and press the ENTER key the MENU key increments a test item and the MENU key decrements a test item 2 The names of units to be tested are listed in table 3 2 Use the MENU or MENU key until the name of a unit that is to be tested appears on the lower display the MENU key increments an item and the MENU key decrements an item MOON d CC 08 571 Ec JUD 10D MIO Ol 3 Pressing the ENTER key starts the test of the unit blinking the displayed name of the unit The unit is driven for 10 seconds refer to figure 3 3 Note The view of step 2 is restored after the 10 second driving and the unit is driven again with the press of the corresponding switch Clutch solenoid on off operations are repeated in normal printing driving solenoids whose mechanical structures do not permit their single driving operate motors concurrently with them 4 Use the CANCEL key to stop the drive of the unit the display for the unit remains the same 5 Repeat the cycle of steps 2 through 4 as needed
9. pieog Josueg Jeuo pseog Josuag jaued 10161900 JUSUUOJIAU3 ONAST 20 NODO 3 1 NVI 3 1 SN p1eog NO HUES avaH 0319 TL H QvaH 02971 WN sxo0guv OISV QV3H 0374 19m ou S p x ouAsy a GV3H G313 DD SfISIHT Figure 1 1 2 71 42049001TH Rev 3 Oki Data CONFIDENTIAL Printer Configuration 1 2 The inside of C5300 printers is composed of the following Electrophotographic Processor Paper Paths CU and PU Controller Block Operator Panel Power Units High Voltage Unit and Low Voltage Unit Figure 1 2 1 shows the configuration of each printer Figure 1 2 1 8 42049001TH Rev 3 The inside of C5100 printers is composed of the following Electrophotographic Processor Paper Paths Controller Block CU and PU Operator Panel Power Units High Voltage Unit and Low Voltage Unit Figure 1 2 2 shows the configuration of each printer Oki Data CONFIDENTIAL Figure 1 2 2 42049001TH Rev 3 9j 1 3 Option Configuration The following options are available for C5300 C5100 1 2nd Tray 2 Duplex Unit 3 Expansion Memory C5300 64 MB b Hard Disk C5300 Oki Data CONFIDENTIAL 42049001TH Rev 3 10 Oki Data CONFIDENTIAL 1 4 Specifications 1 External Dimensions Height 345 mm Width 422 mm Le
10. Oki Data CONFIDENTIAL Figure 7 6 Plate Assy Side R 134 42049001TH Rev 3 Table 7 6 Plate Assy Side H Parts No Recommended Q ty Year Oki Data CONFIDENTIAL Remarks per 500 per 1000 per 2000 42053801 Plate Side R Caulking 1 m A 42054501 Motor Pulse ID K 42054801 Motor Pulse Fuser 42054901 Guide Assy Side R 42055501 Link Liftup R 42055701 Gear Planet 42055901 Gear Assy Planet R 42057101 Gear ldle Liftup WO llJ Ol AJOJN 42055101 Cover Plate R 2381031P0002 TW VF 11 01X06 80 aa o 42057301 Gear Assy HP k IW 42058201 Motor Resist A Co 42058303 Solenoid SA9 1121 4 A 42058401 Spring Solenoid A al 42293401 Guide Assy Cable F AL MLA HR El HR MI El Ei RI RR MO Ei AR co amp CO Oo CO O BR CO oo oo oO A Oo x Y 42058601 Bracket Inner Caulking E 42059001 Gear Idle Drum K ER Ke 42059101 Gear Idle Drum M Nm o 42059201 Gear Idle Drum YC N A 42059301 Bracket Outer N N N C 4PB4013 3100P006 Cup Screw A Po A 4PB4083 2500P008 Tapping Screw B2 n2 al 42437301 Plate Lockout ID SA9 0971 Nm o PSW3 4C Screw SA9 0992 N Y RE3 SK Ring bi 00 RE4 SK R
11. NORMAL PAPER BLACK SETTING Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value NORMAL PAPER CLOLR SETTING Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value TRANSPAR ENCY BLACK SETTING Corrects print nonuniformity due to temperature variation With faded images on transparency sheets change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value TRANSPAR ENCY COLOR SETTING Corrects print nonuniformity due to temperature variation With faded images on transparencies change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value 42049001TH Rev 3 45 Oki Data CONFIDENTIAL 3 1 2 Engine Maintenance Mode Engine Maintenance mode includes three modes levels 1 to 3 The level 1 is intended for
12. CONTENTS 1 SPECIFICATIONS 0 ee 6 Tit System GOnfIgUrationiz iie re eet Pun tec us ie et a dile ees e Le rents 6 1 2 Printer Configuratio Nesinori Au atid diets ia 8 1 8 Option Configuration sss sese eee eee eee 10 1 4 SpeGifICatiOriS T 11 2 PARTS REPLACEMENT Tossal ennenen eee 13 2 1 Precautions in Replacing Parts nennen nnns 13 2 2 Part Replacement Procedures ooommcccccononnccccnonnncncccnnnnncncconnnnercn cnn nr rene rene 15 2 25 O KO e D EE 15 IS AAN aain ea a at a aa aaaea ia aaao iaa adaa aaaea tda 16 22 3 Right Side Cover urne cie ret eee edi de cea ene ER Ee aai 17 22 4 Face Up Tray eiie eere tre e tegeret Pietre ette necu 18 2 25 O ergeet deed Ee 19 2 2 6 LED Assy LED Assy Springs eee eee eee eee eee 20 2 2 07 Controller sU S iicet E eee ecedate aaa aae anaE EREE 21 2 2 8 Print Engine Controller DW 23 2 2 9 TOP COVEN UE idu Laer eer tr ee ee ee 26 2 2 10 Controller Panel Assy AAA 27 2 2 41 Board RSP Environment Sensor Top Cover Handle sss sees eee ee 28 2 2 12 Low Voltage Power Unit FAN ID FAN PowL Hopping Motor Fuser Motor29 2 2 9 vBoard PED iati te tiae teta e inita Occ de icm item cire uterus ice 30 2 2 14 Guide Eject Assy Color Registration Assy Board HGM 31 2 2 15 FAN Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch Image Drum Up Down Gensor sss eee eee ee eee ee 33 2 2 16 Multipurpose Tray MPT ASSY sss sees ee seer essere e
13. Figure 2 2 19 Feed Roller Oki Data CONFIDENTIAL 42049001TH Rev 3 38 2 2 20 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor Detach the eject assy RR N ch Oki Data CONFIDENTIAL Disengage the latch to separate the guide eject lower 2 and the guide eject upper 3 3 Remove the gear idle eject 2 then detach the shaft assy eject FU and the shaft assy eject FD 6 4 Make connector and guide cable R 7 removal 5 Detach the lever eject sensor 8 and then the eject sensor 9 Figure 2 2 20 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 42049001TH Rev 3 39 Oki Data CONFIDENTIAL 2 2 21 Fuser Unit 1 Open the top cover 2 Rise the fuser unit lock levers two blue portions in the directions of the arrows to detach the fuser unit 3 Blue Figure 2 2 21 Fuser Unit 42049001TH Rev 3 40 Oki Data CONFIDENTIAL 2 2 22 Belt Unit 1 Open the top cover 2 Remove the image drum unit 3 Turn the lock levers two blue portions 2 in the direction of the arrow E and grasping the lever blue detach the belt unit 4 Y Figure 2 2 22 Belt unit 42049001TH Rev 3 41 3 0 1 ADJUSTMENTS Oki Data CONFIDENTIAL Adjustments of C5300 C5100 printers can be made using maintenance utility softwa
14. The display is switched by pressing the MENU key EAMES I IE iA REG EXIT ETMP Environment temperature measurement in Celsius UTMP Heater temperature measurement in Celsius REG Hopping motor speed setting EXIT Fuser motor speed setting The MENU key switches the display TESTS AAA YOUD Ses wes MID CLIP Serres es KID YID MID and CID are image drum motor speed settings 42049001TH Rev 3 55 Pressing the MENU key changes the display BELT BELT Belt motor speed setting With the press of the MENU key the display is switched HT CH XXX X DB HT CH and DB are high voltage table IDs Pressing the MENU key changes the display TRli1 x TR2 TR1 and TR2 are high voltage table IDs 5 Repeat steps 2 through 4 if necessary 6 Press the CANCEL key to end the test the display is restored to step 1 Oki Data CONFIDENTIAL 42049001TH Rev 3 56 3 1 2 6 Consumable counter display Oki Data CONFIDENTIAL The self diagnosis is used to indicate consumable consumption status 1 After entering the normal self diagnostic mode press the MENU or MENU key until CONSUMABLE STATUS appears on the upper display and hit the ENTER key the MENU key is for test item increment and the MENU key for test item decrem
15. 42049001TH Rev 3 27 Oki Data CONFIDENTIAL 2 2 11 Board RSP Environment Sensor Top Cover Handle 1 Remove the control panel assy see section 2 2 10 2 Disengage the two claws A of the lever lock 2 to remove the frame OP 1 and remove the lever lock 2 and the spring compression 3 3 Disengage the two claws B of the cover assy OP to remove it and remove the springs torsion 6 4 Detach the board RSP the environment sensor 7 the cable 8 and the harness Figure 2 2 11 Board RSP Environment Sensor Top Cover Handle 42049001TH Rev 3 28 Oki Data CONFIDENTIAL 2 2 12 Low Voltage Power Unit FAN ID FAN PowL Hopping Motor Fuser Motor 1 Remove the print controller PWB see section 2 2 8 2 Remove the controller PWB see section 2 2 7 3 Remove the film 1 and the frame duct to demount the FAN ID 4 Remove the two screws gold 4 and the four connectors to demount the POW unit 5 Demount the FAN PowL 6 by releasing claw engagement 6 Remove the two screws black and the connector to detach the hopping motor 8 7 Remove the two screws black 9 and the connector to detach the fuser motor 9 Note When reassembling the FAN PowL 6 check the attachment direction Figure 2 2 12 Low voltage Power Unit FAN ID FAN PowL Hopping Motor Fuser Motor 42049001TH Rev 3 29
16. 42049001TH Rev 3 60 LCD English 7 means no display in upper line DENSITY COLOR CALIBRATION ERROR Attention LED Oki Data CONFIDENTIAL Description This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual DENSITY COLOR SENSOR ERROR This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual DENSITY BLACK CALIBRATION ERROR This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual DENSITY BLACK SENSOR ERROR This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual IMAGE DRUM SMEAR ERROR This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual Y M C K LOW DENSITY ERROR This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual Y M C K REGISTRATION ERROR 1 Varies Registration error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual SENSOR CALIBRATION ERROR Sensor calibration error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION ERROR 2 Gamma error This is not a user level error If it happens
17. Destination and PnP Information Checking Destination and PnP information check function Checking of printer destination device ID and USB ID On menu map Printer Information Checking Printer information check function Checking of printer Mac addresses and firmware versions On menu map Contained CPU and Memory Checking Contained CPU and memory check function Checking of information on CPU and on memory contained in printer On menu map Specified File Printing Specified file print function PRN file printing Unavailable 42049001TH Rev 3 44 3 1 3 1 1 Maintenance menu is contained in a standard menu category Maintenance Menu Maintenance menu are as follows Maintenance Menu Category Maintenance Menu Operator Panel Display Item Upper Display RESET MENU Value Lower Display Oki Data CONFIDENTIAL Maintenance Modes and Their Functions Items that can be set from Values in shaded areas are initial settings Function Initializes menu settings SAVE MENU SETTING S Stores current menu settings RESTORE STORED MENU SETTING S Changes menu settings to stored ones Displayed only when menu settings have been stored POWER SAVING ENABLE DISABLE Sets Power Save mode enabled disabled Shift time to enable Power Save mode can be changed using POWER SAVE SHIFT TIME on SYSTEM CONFIG MENU
18. Oki Data CONFIDENTIAL 2 2 13 Board PRD 1 Remove the right side cover see section 2 2 3 2 Remove the print engine controller PWB and the controller PWB see sections 2 2 7 and 2 2 8 3 Remove the film and the low voltage power unit see section 2 2 12 4 Remove the three screws gold 1 and the two E shaped snaps to remove the plate outer 5 Remove the gear idle ID K 2 Y and C each in one piece and M and the spring of the solenoid 6 Unlatch and remove by sliding the guide assy side R 8 the assy and detach the board PRD 9 and the nine springs 9 Note When reassembling the board PRD do not forget to attach the spring of the solenoid 7 Figure 2 2 13 Board PRD 42049001TH Rev 3 30 2 2 14 Guide Eject Assy Color Registration Assy Board RSM Oki Data CONFIDENTIAL 1 Remove the left side cover the write side cover the rear cover and the top cover unit see sections 2 2 2 2 2 3 2 2 5 and 2 2 9 2 Remove the engine controller PWB the controller PWB and the film see sections 2 2 7 and 2 2 8 and step 3 of section 2 2 12 Claws ESCH fe Unscrew the two screws gold 1 to remove the plate heat 2 Make two screw gold 7 removal to detach the guide eject assy 8 BELTMOT EXIT FUSER RSNS 10 Board RSM Remove the two springs torsion 3 and disengage the two
19. When printout images are not satisfactory as illustrated below follow the troubleshooting steps listed below Abnormal Image Flowchart No Light or faded image or color misalignment on whole page Figure 5 2 A Dirty background Figure 5 2 Blank page Figure 5 2 O Vertical belt or line black or color Figure 5 2 0 Vertical belt or line white or uneven color Figure 5 2 6 Poor fusing ink spreads or peels when touched with fingers Defective image of regular interval Figure 5 2 Missing image Color misalignment Color different from original one Sj ejsejejejejeje elo O Light or faded image Dirty Background on whole page Blank Y VV AR D Vertical black belt or line E Defective image of Vertical white belt or line regular interval Figure 5 2 42049001TH Rev 3 95 Oki Data CONFIDENTIAL D Light or faded image or color misalignment on whole page Fig 5 2 Is toner running short Is TONER LOW displayed YES Supply toner T NO Is proper paper being used NO Use proper paper Y ves Are the LED head lenses dirty YES Clean dirty lens es Y NO Are the LED head assys all connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect the cable s between not properly connected LED head s and the engine board correctly
20. R76 en DI e ge BF18 Ro MP RM Wu s Sp Be 2 1011 a mui i g Y S iR 8 2 LEA SEI C g E 2 047 i pH E Dialog R25 IBF20 cis D E R62 _ Dn gei P E GN GE br 1 zi aw mm bz R24 C les R63 HI ES ES 14 S 2 Ki Gees S T R50 en SRR Kr G19 C8 RO LL Tr 19 com C22 IP R48 Raz ES l ner dCH Cia C39 Bae C28 a 3 i TL 52 DES 1 dE gt S 3 o coL e 8 oHS R5 R34 R29 ER asa n Ra C aE SS ES R52 Ls L o Q E cop B SHE L 5 l 3 3 a d B HE 2 239 E S R33 3 gus D We Tesch KS C55 zal cat p eqe Eal q EF sesi a oo L BFAR 8 LLIS es EE z 33 104 105 156 Be R30 C28 BF23 i R 3 1 CUIF 15 105 Lue E o Es Oo Bre i O R16 C25 R5 C26 C42 C46 C43 C41 45 A 42049001TH Rev 3 114 Oki Data CONFIDENTIAL Main Controller PWB OWL PWB For C5300 Serial No nnnAxxxxxx 2
21. 42049001TH Rev 3 91 Oki Data CONFIDENTIAL Image Drum Unit ID Up Down Operation Error e Power the printer off and after a few seconds on again Are all the ID drums properly revolving during printing NO Does the ID motor C have a rated resistance approx 3 50 NO Replace the ID motor C Y YES Is 24V being output to the F1 of the engine board NO Replace the low voltage power unit YES Replace the engine board after checking cable connection Y ves Is ID up and down operation being performed is the operation performed by ID UP DOWN on motor and clutch testing NO Replace the gear assys planet L and R Y ves Does the ID up down sensor work properly Check the signals on the high voltage power unit CNS pin 2 Are 5V with the sensor light unshielded and OV with sensor light shielded being output NO Replace the high voltage power unit YES Replace the engine board after checking the cable connection between the high voltage power unit and the engine board RSN PWB 42049001TH Rev 3 92 Oki Data CONFIDENTIAL Fuser Unit Error Does a fuser unit error occur immediately after the printer is turned on A YES Is the heat roller thermistor broken or short circuited see figure 5 1 approx 190 k to 980 kQ at room temperatures of 0 to 43 C e YES Replace the fuser unit Y wo Does a fuser unit error occur about one minute after printer is turned on
22. Short circuit in fuser thermistor or open detected Does error reoccur Turn power ON again Replace fuser unit Service call 172 Error 173 Error Abnormal tem perature detected by fuser ther mistor high temp or low temp Does error reoccur Turn power ON again Replace fuser unit Service call 181 Error 182 Error Option unit I F error 181 Duplex Unit 182 Option Tray Does error reoccur Turn power ON again After checking connec tion parts of connector replace option unit Power off on 190 Error System Memory Overflow Does error reoccur Turn power ON again Add option RAM DIMM Service call 200 Error 202 Error PU Firmware download Error Error occurered while writing over the PU firmware Tum the printer OFF ON and retry to download the PU firmware again Usually the procedure PU firmware download which isn t done so this is not occur Power off on 209 Download Error Media Table download Error Downloading Media Table to PU has failure Related to Custom Media Type Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure isn t done so this is not OCCUI 42049001TH Rev 3 82 Message Power off on 203 Error 204 Error 207 Error 208 Error 210 Error 214 Error FOC Error FOD Error C5300 only FFE Error C5300 only FFF Error Table 5 1 2 Service Cal
23. tray is empty Treated as Warning until printing to the empty tray is designated MPTRAY EMPTY is displayed when paper feed from MPTRAY is attempted but the tray is empty When printing of the job is completed this warning disappears if a user opens closes the cover or reboots the printer HARD DISK FULL Varies Disk full has occurred Because this is a temporary warning it remains until the end of the job and disappears DISK WRITE DISABLED An attempt to write in a read only file was done Because this is a temporary warning it remains until the end of the job and disappears COLLATE FAIL Varies The data of MOPY is memory full INVALID ID JOB REJECTED LOG BUFFER FULL JOB REJECTED Varies Job cancelled because of no permission for printing Related to JobAccount Cleared by pressing ON LINE switch 1 Job received form a user not permitted to print 2 Color Job received form a user not permitted to print in color Job cancelled because the log saving area in printer is running out and Job cancelled when log full occurs is set Related to JobAccount Cleared by pressing ON LINE switch DISK USE FAILED Varies ON A disk error other than No 29 30 has occurred Operation that does not involve a disk is available Varies Varies An error occurred when renewing PU firmware This is not a user level error Displayed messages are output by the PU firmware L
24. Lever Release F 42070001 Guide Assy Top 42070501 Feeder Assy Resist 42072201 Gear Puressure 42072401 Gear Regist L 24 54 42057601 Gear Z42 42072501 Gear Idle MPT 26 50 OoOo NIDIA AJOJN 42072701 Post Slide 42072801 Spring Release F 10 11 42074001 Stay Front L A N 42074101 Stay Front R Aa wo 4PB4083 2500P008 Tapping Screw B2 hin n ajalo o ojo j o a a zi A 42070301 Shaft Assy MPT E IW A al 42299701 Roller Guide A E Oo 42069901 Spring Separator E IW N 42069701 Frame Separator Aa IW A 42070101 Guide Sheet Top Aa Ke 3263103K0107 MRH100MK Nm o 42135801 Board RSF N A 42141001 CONN Cord JST5P JST5P N N 42072901 MPT Cover Assy El RB LBmBmIol oj nmj oiI im nmj nmj rnj nm 5 HRI HRI LB RI MI DM llaol b 42049001 TH Rev 3 131 Oki Data CONFIDENTIAL Figure 7 5 Cover Assy Hopping 42049001TH Rev 3 132 Table 7 5 Cover Assy Hopping Parts No Oki Data CONFIDENTIAL Recommended Q tyYear Remarks per 500 per 1000 per 2000 42061601 Cover Hopping 2233013P0110 Connector 9715B 11202 PB4083 2500P008 TAPPING SCREW B2 42141201 CONN Cord 42049001TH Rev 3 133
25. Oki Data CONFIDENTIAL OK I C5300 C5100 Color LED Page Printer MAINTENANCE MANUAL ODA OEL INT 1 161 2002 12 26 Document Revision History Corrected items Page Description of change ISSUE Oki Data CONFIDENTIAL Person in charge NC1 Maekawa 2003 03 28 Add C5300 NC1 Maekawa 2003 06 20 Substantial change ME4 Enomoto 2003 09 03 Add C5300VE CN12 li 42049001TH Rev 3 2d Oki Data CONFIDENTIAL PREFACE This manual describes the procedures of the maintenance of the C5300 C5100 printers The document is produced for maintenance personnel use For details on the procedures for handling the C5300 C5100 of printers see its user documentation Note The descriptions in this manual are subject to change without prior notice Inpreparing the document efforts have been made to ensure that the information in it is accurate However errors may be crept into the document Oki Data assumes no responsibility for any damage resulting from or claimed to be the results of those repairs adjustments or modifica tions to the printers which are made by users using the manual The parts used for the printers are sensitive and if handled improperly may be damaged It is strongly recommended that the products are maintained by maintenance men registered with Oki Data 42049001TH Rev 3 3 Oki Data CONFIDENTIAL
26. T NO Are 5V and 3 3V being output to the engine board RSN PWB CUIF connector 45V Pins 7 8 and 9 3 3V Pins 10 11 and 12 NO Replace the low voltage power unit after checking cable connection T YES Is 24V being output to the engine RSN PWB HVOLT connector pin 15 NO Replace the engine board Y YES Replace the high voltage power unit or the belt unit after checking cable connection Has the problem been corrected YES End T NO Are the image drum pins connected to the contact assy properly see figure 5 2 NO Connect not properly connected image drum pin s to the contact assy correctly YES Replace the image drum units Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 98 Oki Data CONFIDENTIAL Vertical belt or line black or color Fig 5 2 Q Connect not properly connected LED head assy s to the CU board correctly NO Connect the LED head assembly to the connection board properly Y YES Is the pin connection of the image drum unit s to the contact assy proper see figure 5 3 NO Connect not properly connected pin s to the contact assy correctly 4 YES Replace the image drum unit s Replace the LED head assys after checking cable connection Has the problem been corrected YES End Y wo Replace the CU board ARC PWB OWL PWB SPA PWB after checking cable connection Has the prob
27. YES Has paper reached the duplex rear sensor YES Proceed to A Y NO Is the duplex motor running NO Does the duplex motor have a rated resistance approx 6 0Q NO Replace the duplex motor YES Replace the duplex board V7X PWB after checking gear engagement Y YES Replace the registration roller A or B 4 NO Replace the duplex unit 42049001TH Rev 3 90 Oki Data CONFIDENTIAL 9 Paper Size Error Is proper size paper being used NO Use proper size paper T YES Is paper jammed at the entrance sensor 2 YES Remove the jammed paper T NO Does the lever of the entrance sensor 2 move properly NO Replace the lever Y YES Does the entrance sensor 2 work properly Operate the entrance sensor lever to check the signal on a corresponding FSNS connector pin on the engine board RSN PWB Pin 2 Entrance sensor 2 NO Replace the sensor board RSF PWB after checking cable connection Y YES Does the lever of the write sensor move properly NO Replace the lever T YES Does the write sensor work properly Operate the write sensor lever to check through the switch scan test of System Maintenance mode the sensor for proper operation The signal on a corresponding FSNS connector pin of the engine board RSN PWB is to be checked Pin 3 Entrance write sensor NO Replace the sensor board RSF PWB after checking cable connection YES Replace the engine board after checking cable connection
28. LED DOWNLOAD MODE DATA RECEIVED OK DOWNLOAD MODE REC DATA ERROR DOWNLOAD MODE DATA WRITING DOWNLOAD MODE DATA WRITTEN OK DOWNLOAD MODE DATA WRITE ERROR Description Download mode when download data is received in normal operation Show download data is receiving Receiving download data has finished An error occurs when receiving download data 1 FSize error 2 Checksum error 3 Print model No error 4 Module I F version error 5 FAT Version error Download data is writing Writing download data has finished An error occurs when writing download data 1 Memory alloc error 2 Download File error 3 Device free space reserving error 4 Device free space insufficient error 5 File Write error 6 CU F W Mismatch error POWER OFF ON nnn NETWORK ERROR A network error is occurring REBOOTING d Rebooting d Decimal value 1 digit Shows a cause of the rebooting d 0 Not listed below 1 PJLcommand 2 Changing the menu 3 QUIT operator in PostScript language 4 Changing the NIC setting including from Web Page POWER OFF ON AND WAIT FORA WHILE nnn CONDENSING ERROR See the list of Service Calls POWER OFF ON nnn FATAL ERROR See the list of Service Calls SERVICE CALL nnn FATAL ERROR See the list of Service Calls DOWNLOAD MODE Download Mode after the printer was powered on with pressing the Online switch The mode that the pri
29. NO Goto A T YES Is the heater of the fuser unit on Is it hot YES Replace the engine board Has the problem been corrected e YES End NO Replace the fuser unit Y NO Is AC voltage being output between the low voltage unit CN2 connector pins 1 and 3 NO Replace the low voltage power unit Has the problem been corrected e YES End NO Replace the engine board YES Replace the fuser unit The resistance between these two pins Heat Roller Thermistor X Figure 5 1 42049001TH Rev 3 93 Oki Data CONFIDENTIAL Motor Fan Error Does the low voltage power supply fan run after the printer is turned on NO Is 24V being output to the POWER connector on the engine board RSN PWB 24V Pins 4 5 and 6 NO Replace the low voltage power unit after checking cable connection T YES Has the low voltage power unit fan replaced YES End T NO Replace the low voltage power unit fan T YES Does the fuser unit fan fan rotate after the printer is turned on again t NO Is 24V being output to the fuse 3 on the engine board RSN PWB NO Is 24V being output to the POWER connector on the engine board RSN PWB 24V Pins 4 5 and 6 NO Replace the low voltage power unit after checking cable connection YES Replace the engine board Y YES Replace the high voltage power unit fan Y ves End 42049001TH Rev 3 94 5 5 3 Image Problem Troubleshooting Oki Data CONFIDENTIAL
30. Remove cable connection and then by claw warping detach the five transport sensors 9 15 Unscrew the screw to remove the lock lever Then the spring becomes detached 42049001TH Rev 3 158 Oki Data CONFIDENTIAL 159 42049001TH Rev 3 Oki Data CONFIDENTIAL PARTS LIST 2 160 42049001TH Rev 3 Parts No Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42160301 Frame Assy Upper 1 N A 42160401 Frame Assy Lower 1 42160501 Frame Assy Rear 40135301 Photo Interrupter 42194801 Roller Feed H 41780309 Board V7X 42058302 Solenoid 42396201 Motor Fan 2 3 4 5 6 7 8 9 42160601 Gear Assy o 42162001 Gear Assy Clutch 42058201 Motor Regist 2233014P0110 Connector Plug 42142601 Connection Cord V7X Plug 42142801 Connection Cord N IN NI IN 2 N N N B N ND N N ARR PR HR oO BR BR BR oO AR RY RL AR V7X Front and Rear SNS 42142701 Connection Cord V7X In and Cover SNS 42141104 Connection Cord V7X Bottom SNS 42141705 Connection Cord V7X Motor 42194701 Roller Feed Rv 42049001TH Rev 3 161 161
31. assistance in checking media transport systems and the basic operations of printing systems etc Thelevel2 which sets consumable counters andtests color registration adjustment function does not require relatively special knowledge Working including process parameter setting with the level 3 which contains PU individual experimental elements takes expertise Basically items other than those in the level 1 must not be used 3 1 2 1 Operator panel Operating descriptions on self diagnosis are premised on the following operator panel layout For ODA READY E ON LINE E ATTENTION CO CANCEL For OEL AOS READY O ATTENTION J 3 1 2 2 Normal self diagnostic mode level 1 The following is the menu of a normal self diagnostic mode Switch Scan Test Motor and Clutch Test Test Pattern Execution Consumable Counter Display Consumable Counter Display Continuous Color Registration Adjustment Test Print Density Adjustment Test 42049001TH Rev 3 46 Oki Data CONFIDENTIAL 3 1 2 2 1 Entering self diagnostic mode level 1 1 While holding the MENU and MENU keys down at the same time turn printer power on to enter System Maintenance mode 2 Use MENU or MENU key keystrokes until ENGINE DIAG MODE appears a few keystrokes and then press the ENTER key to display DIAGNOSTIC MODE DIAGNOSTIC MODE XX XX XX FACTORY SHIPPING 3 XX XX XX
32. board Power off on 072 Error xx Engine I F Error I F error between PU CU Is CU assembly set properly Is error recovered by replacing ARC OWL board Set properly Replace ARC OWL SPA board Replace PU board RSN Power off on 073 Error xxxxxxxx Video Error Fault detected when image data is extended C5100 Is CU assembly set properly Fault again Set properly Replace to high performance PC or drop resolution of data and print again Replace ARC board C5300 Is CU assembly set properly Set properly Replace OWL SPA board Power off on 074 Error Xxxxxxxx 075 Error Xxxxxxxx Video Error Fault detected when image data is extended Is CU assembly set properly Set properly Replace ARC OWL SPA board 42049001TH Rev 3 80 Message Service call 104 Error Table 5 1 2 Service Call Error 3 5 Engine EEPROM setting check is OK when power ON Then detect read write error Error Description Does error reoccur Oki Data CONFIDENTIAL Solution Power OFF ON Replace PU board RSN Service call 105 Error Read write error in the setting check of engine EEPROM when power on Does error reoccur Power OFF ON Replace PU board RSN Service call 106 Error Abnormal engine control logic Does error reoccur Power OFF ON Replace PU board RSN Service call 121 Error High voltage po
33. rs OSI a 3 E 8 Ben x mg esu g Benn z wo E z DEIER Sms a lg B Espe SH a Si sE WO E 2 gens B Cou 20TH a CS z velo S an mz zs 3 Ss prod es s200 TE TES 9 2 3 EE mS amni aS quan 94 3 song B d ES S e g Z m lE kel n e a 3 sewuesenurend E LL end SES cse O Ol vna BE v nan paan UNS nans s anna Q E co is cod Lord ben kl raS 98 wr Ai g Eles 3 Sp baan ea GE m ay mal Q2 E S i vad Z lan 30 EQ f n S CSC i 5 o amp ENTM 3 o pa S 08 oO dZ dZ SKO R a om CH ES S EES i SE Syd ei ME 2 i 620 19 T T c Su kel lt Q Oldo a est o s Sdo zd S See Ke 2 BD SC ur d ES foja 2038 3288 Tes 6019C S000 d EZ Laan PO OLD 099 J ndns gssssess Caso EI 2938 2 eu A 08 x x E Gg 8d9 m 5 amp E H B5 ET T E t E ano d c3 640 S88 99 BEER T amp End 0000880 Cops 00000000 o 42049001TH Rev 3 1 16 Oki Data CONFIDENTIAL 4 Main Controller PWB ARC PWB For C5100
34. 1238 100 120V 230V ALR MM DM MH A MP MYO O GO 191 El AR BR BR oO BR A 42049001TH Rev 3 124 Oki Data CONFIDENTIAL Table 7 1 3 3 Parts Layout Parts No Recommended Q ty Year Remarks per per per 500 1000 2000 2381031P0003 TW VF 19 01X06 460 2 42067001 Spring Belt Fuse 1 42303301 Thermistor 42066001 Shaft Lift Up 42067101 Plate Heart 40135301 Photo Interrupter 42141103 CONN CORD AMP3P AMP3P 42076901 Spring Torsion L 42077001 Spring Torsion R 42063701 Gear Assy Planet 42064101 Gear Idle Heat 214 102 42066501 Gear Assy Planet L 42134901 Plate Shield CU GDI 42078801 Plate Shield CU PCL 42076502 Plate Logo 42076501 Plate Logo 42076504 Plate Logo 42076503 Plate Logo 42343002 HOM DIMM 4234300641 ROM DIMM 42010602 ROM DIMM P ROM for OWL PWB C5300 Ver X1 35 42010502 ROM DIMM Flash for OWL PWB C5300 42010606 ROM DIMM P ROM for SPA PWB C5300VE Ver X2 12 42010506 ROM DIMM Flash for SPA PWB C5300VE 42078901 Plate FG Connector PCL 4 C5300 42561901 Maintenance kit for C5100 5300 4 Except for CN 5100 01 1 Affected Printers A CO FFC High Volt ID Up Down Ph PMP HR HR HRY PM MP AININ N BI PM A El CO CO CO Ei BR CO 2 B B CO A Note ROM DIMM
35. 2 Plate Assy Shield C5100 139 42049001TH Rev 3 Table 7 8 Plate Assy Shield Parts No Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42466301 Plate Side PCL 1 4 C5300 42466401 Plate Side GDI SA9 1130 C5100 42079301 Plate_Contact Shield 41410201 Electrical Cooling FAN 60 4 4 4 CU Board 42049001TH Rev 3 140 Oki Data CONFIDENTIAL LO _ Assy Regist r Ass Figure 7 9 Senso 141 42049001TH Rev 3 Table 7 9 Sensor Assy Color HRegist Parts No Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42065201 Plate Sensor C Regist 2 4 41258601 Board Z71 12 Color Regist 5654200P0001 GP2TCS SENSOR Density 12 Density 42220901 Plate_Guard sensor 42141801 CONN Cord JST14P MOLEX5PJST4PX2 RSM Color Registration and Density SNSs 42065301 Cover C Resist Adhesive 42065701 Gear Cover Sensor Rack 42065801 Shaft Cover Sensor 42065901 Spring Cover Sensor 4PB4013 3100P006 Cup Screw A 42049001TH Rev 3 142 Oki Data CONFIDENTIAL Figure 7 10 Plate Assy Base 143 42049001TH Rev 3 Table 7 10 Plate Assy Base Recommended Q ty Y
36. 45 anti Shield twist pair cable with connector Category 5 recommended 3 3 Network Interface Signals Signals Signal Direction Functions FROM PRINTER Send Data FROM PRINTER Send Data TO PRINTER Received Data Unassigned Unassigned TO PRINTER Received Data Unassigned GO llO oO AJOJN Unassigned 42049001TH Rev 3 151 APPENDIX B 2ND TRAY MAINTENANCE 1 Parts Replacement 11 PCB Unscrew the six screws 1 to remove the plate top 2 Remove the cover side R 3 Remove the connectors at five places then uninstall the board 4 Remove the cover 2nd tray Oki Data CONFIDENTIAL 42049001TH Rev 3 152 Oki Data CONFIDENTIAL Frame Assy Hopping 1 2 he three screws 1 to uninstall the hopping assy c O 5 o o o o o u e O A o lt hed o 0 gt gt o o E E Oo co A he two screws 3 to remove the cover assy front 4 he two screws 5 to remove the motor 6 he E ring to remove the clutch Unscrew Unscrew e roller assy feed 0 h Remove Remove NN mn AS lt Vr gt 153 42049001TH Rev 3 Oki Data CONFIDENTIAL PARTS LIST 2 154 42049001TH
37. 7 wesbeig UpOI JOJO 19g Wodsued 110 42049001TH Rev 3 Oki Data CONFIDENTIAL 009 p pue e suid ueewjeg 009 z pue suid ueewjeg J0 OJA Joen 009 p pue e suid ueewjeg 009 z pue suid ueewjeg 94 10104 uren 009 p pue e suid ueewjeg 009 z pue suid ueewjeg 99U SISOH uogeasnyl wesbeig nop 9 4010JN ure 111 42049001TH Rev 3 Oki Data CONFIDENTIAL USE v pue e suid ueewjeg OSE z pue Suid ueewjeg JO1OJA Jepee 4 Aes DUZ OS y pue e suid usemjeg OS 2 pue suid uee jeg J010JA xejdnq OS y pue C suid ueejeg OS 2 pue suid ueewjeg 99U SISOH uonesnyl wesbeig noop 4010 N 19p994 112 42049001TH Rev 3 Oki Data CONFIDENTIAL uedQ J pue a Suid uoe weg 0 82 18 O AE9 D pue A Sud uee weg 0 Pue e suid uoa weg epis Joo edd eouejsisaH Uog en op Les o9 JO SIWOU e o Dyejsouley DY 1929H Jojo Jon D wesbeig nop Wun JesnJ 113 42049001TH Rev 3 Oki Data CONFIDENTIAL 6 2 Program Font ROM Layouts 1 Print Engine Controller PWB RSN 1 PWB
38. Board Replacement Maintenance Utility PU board replacement function MuWin ENU WinNT zip Table 3 0 2 Maintenance Utility Adjustment Items Operation on Adjustment Operator Panel Reprogramming of PU board EEPROM Unavailable settings CU ARC OWL SPA Board Replacement CU board replacement function Reprogramming of CU board EEPROM Unavailable settings Consumable Counter Display Counter value and remaining toner amount check function Display of printer counter values and Section 3 1 2 6 remaining toner amounts Drum counters Y M C and K Fuser counter Belt counter Toner counters Y M C and K Remaining toner amounts Y M C and K Half toner remaining Y M C and K Test Printing Test print function Execution of printer s local print function Section 3 1 2 5 Print Density Adjustment Calibration Chip Print density calibration chip density input Section 3 4 USB Software Update USB software update function USB software update Unavailable NIC Software Update NIC software update function NIC software update Unavailable NIC Web Page Update NIC Web page update function NIC Web page update Unavailable Mac Address Setting Mac address setting function Change of Mac addresses Unavailable Menu Setting Checking Check function of each menu setting Checking of menu settings that have been set inside printer On menu map
39. Has the problem been resolved YES End Is DYNAMICRANGE LEFT RIGHT displayed Is the color registration sensor cover dirty YES A malfunction of the sensor cover front surface cleaning operation of the cleaning blade placed on the back of the shutter occurred Replace the shutter and the sensor cover to restore cleanability Are there any problems in shutter opening and closing operation YES Replace the shutter Replace the belt unit Has the problem been corrected YES End Replace the image drum units Has the problem been resolved YES End 42049001TH Rev 3 105 Oki Data CONFIDENTIAL Is YELLOW MAGENT A CYAN LEFT RIGHT HORIZONTAL displayed YES Y ves YES Note Replace the belt unit Has the problem been corrected YES End Replace the image drum unit Has the problem been resolved YES End Are there any problems in the gear assys of the image drums multipurpose tray belt unit belt motor etc YES Replace damaged gear assy s Replace the driver board Has the problem been corrected YES End Are the LED head units connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect not properly connected LED head unit s to the connection board correctly Replace the LED head assys after checking cable connection Has the problem been resolved YES End Replace the CU board ARC PWB OWL PWB SPA PWB after checking cable connection Has the
40. ID moror Driver board OPTION High voltage HOPKID b NA o Paperfeed amp K ID monitor Lk zw at S E D I DT Fan2 T c jo go m 2 f SS d E 7 6 Q LA LL T power unit Front sensor Ad immi Solenoid Power unit fan Low voltage power unit Option 2nd cable Figure 2 2 8 3 Print Engine Controller Board Cable Route 42049001TH Rev 3 25 Oki Data CONFIDENTIAL 2 2 9 Top Cover Unit Remove the top cover see section 2 2 1 1 2 Remove the left side cover see section 2 2 2 3 Remove the right side cover see section 2 2 3 4 Remove the rear side cover see section 2 2 5 5 Remove the plate shield assy GDI see section 2 2 7 step 2 6 Remove the two E shaped rings and the two springs torsion 2 then detach the top cover unit 3 Figure 2 2 9 Top Cover Unit 42049001TH Rev 3 26 Oki Data CONFIDENTIAL 2 2 10 Controller Panel Assy 1 Open the top cover 2 Open the feeder unit 3 Remove the right side cover see section 2 2 3 4 Remove the plate shield assy GDI see section 2 2 7 step 2 5 Make control panel assy connector removal see section 2 2 8 6 Remove the four screws gold then detach the control panel assy Figure 2 2 10 Control Panel Assy
41. IEEE std 1284 1994 nibble mode Note that when used with personal computers or cables that do not comply with the standards the printers may exhibit unpredictable behavior 42049001TH Rev 3 149 Oki Data CONFIDENTIAL Universal Serial Bus USB Interface Specifications 2 1 USB Interface 1 Basic specifications Conforms to USB specification revision 1 1 2 Transmission mode Full speed max 12 Mbps 0 25 3 Power Control Self power device 2 2 USB Interface Connector and Cable 1 Connector Printer side Type B receptacle Upstrem port UBB 4R D14T 1 made by JST or equivalent Connector pin layout Cable side Type B plug 2 Cable Cable length 5 m max cable compliant with USB specification revision 1 1 A shielded cable must be used 2 3 USB Interface Signals Function Power Supply 5V red Data transmission white Data transmission green Signal ground black 42049001TH Rev 3 150 Oki Data CONFIDENTIAL 3 Network Interface Specifications 3 1 Network Interface 1 Basic specifications Network protocol TCP IPSpecification Network layer ARP RARP IP ICMP Transport layer TCP UDP Application layer LPR FTP TELNET HTTP BOOTP SMTP 3 2 Network Interface Connector and Cable 1 Connector 100 BASE TX 10 BASE T Connector pin layout 2 Cable RJ
42. Jojsiuueu 19g puewwod ONAST 20 NOOG snsia7 ZHINOS Bav ND E piousjos dd peeuedeg ISL NOOd yjom ou s p x ous NV4 NO yx ZNI INI oma O9 SNSIZI jeog Josueg 1uoJ pieog S 10013 JOAuq san p4eog NO pieog Aea puz peog xajdng OOH 3 1 03092 ASN NYI Josues jueuiuoJIAu3 avaH a av3H 0371 9 ava3H d31A Qv3H Q31 JIN Figure 1 1 1 6 42049001TH Rev 3 Oki Data CONFIDENTIAL C5100 Figure 1 1 2 shows the system configuration of C5100 D 11X3 use onesibeu 10109 J9sny JO SIWJOY L JuoniuBooeu nOn asny Jasny pueog Aejay JeAuq uoniuBooou Anon esnj pun 1199 exo un 499 MS OV NV4 aro OI OI pueog L oA M01 dAO 1A0 9je Jonuoo uedo 1e 02 JONUOD UE eoeueju eDeyoA YIH Ava AG AES JojeoH ue4 1011002 JO OJN speubiS lonu gud Jojsiuueu sue S SE NOYA33 qa uonensiDeg 10 09 ANONO esn4 Y 1919853 Wvas GP ndo gt NOOW HANS gt HSV pseog Nd sjeubig Org eunjejeduie jueuuoJiAu3 1o0 siuJueu jeg CNI LN prouejos peenedeg p1eog Josueg 1u0J4 pueog Ae pug pueog xejdnq dd ISL eaJv no ndo pueog eDeioA uBiH uonuBooejino4no 10sues 1osues 10sues Josuas asny wimp abe jeuo 2 1euo yy 13U0 A jeuo1 x
43. RE s 9H oui OI Nv9S8 8 oi IE WU ee 999 f o O 2 0 O o e D zu LINE p nnn nni O vele 14907 ru an em um om mm SN E 3 a su gy em TT ZH arme TT SHR TT ORB PO EE rt L 9 09 IECH MOV 3 2 8 PONE O 0x0Wal 4 Lay O vg k 8 o o op ep jeu SHAH LINH n z 69 Sa n im nonn oloJan m ro 2 ann nnn nnm nonnnnnmnmnpnnn Z annn 22 Sf 0 m EE g oa Best S idis EENH Zeny 1EWH Eug al on BH e el 378 ed EN UN ptm S a i Gs si e o i aNu BENY LENU SCM ZONE os m l Umy e 0 n D 8 Donon Doom inn inn SI lA SS 2 SCH SO SD EOD 3 E 3 C o o 3 ES Danm Dam X 2 D pom Dun mu EH S E o nan Denon Zeen en ZE Se 8 Bi 1 Sel Em Zed Gm Bmw Esci DER ee conu E ERE o o Ee 2 Bonnn non Woon Woon Dan OP OPI ER UU sl ISCH Fm ES Em aco ma BT gum 529 sel She WEBS iOS 5 8 5 LS zc 1SOd330 a BS a EEE o j Bene een Bre Ze BRDU aus z RES ON End o edo d Bruna GE 1E JE E iudi BRE z Je 8 52 m pesni g B E br O ol Sei mp Ead Eau ES amp 2 lo po WON Sei BU x TERE TE ol 2 DR d CCP M WEE mp B rewu g B Rd 8 S E m E a E g ES 5 genug E 088 ec 8 S Gl 01 TE A o 2 0 SS E ge ISTIVO Set mm o o D 18 at y Anido een anc AM E oa AS H l Looi EE SELE Lu Ged mmm o c 9 Dess Des De SB on na wom TS BNE sudo E Bool e LeU L Ueo 2 a 8 wd L D OC a CS 2 28 E ENH an ua Y HELE G SE B U 5 z um g n e 8010 Im Solis eot s 282 mi S fi 3 E en SPIT B ES ES So S Lo 885 e ER Bee Es NT orna Ia pU pas Fp
44. SA2 0087 42049001TH Rev 3 155 Oki Data CONFIDENTIAL APPENDIX C DUPLEX UNIT MAINTENANCE Parts Replacement ils Duplex Unit 1 1 Slide out the duplex unit 1 156 42049001TH Rev 3 Oki Data CONFIDENTIAL Upper Assy Rear Assy 1 2 Remove the duplex unit see section 2 2 20 1 Warping the upper assy Q detach it 2 3 Warping the rear assy 2 detach it 157 42049001TH Rev 3 Oki Data CONFIDENTIAL 1 3 Duplex Transport Assy 1 Turn over the duplex transport assy 1 2 Unscrew the three screws 1 to remove the plate 3 Make connector removal and claw disengagement to remove the PCB V7X 3 4 Disengage and remove the cover 2 5 Unscrew the screw 5 to remove the motor assy 6 Remove the gear 7 and the bushing 8 to remove the roller 9 Then the earth 4 and the bushing 4 become detached 7 Remove the pulleys 42 The mini pitch belts 43 become detached together with the pulley 8 Remove the holders and the bushings 45 to remove the rollers 48 The earth spring becomes detached together with each roller 9 Remove the fan 47 10 Remove the spring 18 to remove the solenoid 9 11 Release claw engagement to remove the solenoid Q9 12 Remove the lever 2 The lever and the spring 3 become detached together with the lever 13 Remove the actuators 4 and 14
45. TEST Performs the OK or NG judgment of the print density adjustment sensor 42049001TH Rev 3 63 Oki Data CONFIDENTIAL 3 1 3 Printing on Controller Equipped Printer on a Standalone Basis Menu Map Printing Information including program versions controller block configuration and network configuration is printed Operation 1 Press the MENU key several times to display INFORMATION MENU 2 Press the ENTER key to display PRINT MENUMAP EXECUTE and 3 Press the ENTER key or Alternatively press the push switch located above the network connector on the back of the printer main body for two seconds or more Demo Printing Demonstration patterns for destinations stored in ROM are printed Operation 1 Press the MENU key several times to display INFORMATION MENU 2 Press the ENTER key 3 Press the MENU key several times to display DEMO1 EXECUTE 4 Press the ENTER key 42049001TH Rev 3 64 Oki Data CONFIDENTIAL 3 1 4 Switch Press Functions at Printer Power On Switch functions at printer power on are as follows The following switches are enabled when pressed and held until RAM CHECK appears on the upper LCD display and on the lower LCD display three or four asterisks appear 1 BACK key MENU key and CANCEL key Enabled only for CU F W G1 26 X1 26 and earlier versions After switch press is recognized CU firmware activation is performed to restore CU boa
46. Y YES Are 5V and 3 3V being output from the CU board ARC PWB OWL PWB SPA PWB to the LED head assys 3 3V 14 5V 16 18 29 22 and 24 NO Replace the CU board ARC PWB OWL PWB SPA PWB Y YES Replace the LED head assys after checking cable connection Has the problem been corrected YES End T NO Replace the high voltage power unit or the belt unit after checking cable connection Has the problem been corrected YES End Y NO Are the image drum unit pins connected to the contact assy properly see figure 5 2 NO Connect not properly connected image drum unit s to the contact assy correctly 4 YES Replace the image drum units Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 96 Oki Data CONFIDENTIAL Dirty background Fig 5 2 B Were the image drums exposed to external light for a long time YES Replace exposed image drum unit s Y no Are the rollers of the fuser unit dirty YES Replace the fuser unit Y NO Is MEDIA WEIGHT set correctly LIGHT 64 to 74 g m2 MEDIUM 75 to 104 g m2 HEAVY 105 to 120 g m ULTRAHEAVY 121 to 203 g m2 TRANSPAREMCY NO Setthe MEDIA WEIGHT correctly T YES Are the LED head assys connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect not properly connected LED head assy s to the CU board ARC PWB OWL PWB SPA PWB correctly Y Y
47. appropriately 3 Confirm that paper is accurate Refer to paper specifications 4 Confirm that the drum cartridge is set appropriately 5 3 Precautions upon handling an abnormal image 1 Do not touch or allow foreign objects to contact the OPC drum surface 1 2 Do not expose the OPC drum to direct sunlight 3 Do not touch the fuser unit as it is heated significantly 4 Do not expose the image drum to light for longer than five minutes in room temperature 42049001TH Rev 3 72 5 4 Preparing for Troubleshooting 1 Operator panel display Problems that occur with the printer are indicated in the LCD Apply proper remedies according to the message indicated in the LCD 5 5 Troubleshooting Procedure Oki Data CONFIDENTIAL Confirm the problem in the following method when the printer generates a problem Problem generated Problem is displayed m in LCD rei Repair using the LCD message list see 5 5 1 Abnormal image or problems that are not displayed in the LCD NN Repair in detail using troubleshooting flow see 5 5 2 Repair in detail using troubleshooting flow see 5 5 3 42049001TH Rev 3 73 5 5 1 LCD message list Oki Data CONFIDENTIAL When the printer detects a non recoverable error the following service call error is displayed in the LCD Service call nnn err
48. color print quality Non Operating 0 to 43 Power off Storage Max One Year 10 to 43 With drum and toner Delivery Max One Month 29 to 50 With drum and without toner Delivery Max One Month 29 to 50 With drum and toner Humidities Humidity condition Relative Max Wet Bulb Humidity 96 Temperature Celsius Remarks Operating 20 to 80 50 to 70 for assurance of full color print quality Non Operating 10 to 90 Power off Storage 10 to 90 Delivery 10 to 90 13 Printer Life 420 000 pages on a A4 size basis or five years 42049001TH Rev 3 12 Oki Data CONFIDENTIAL 2 PARTS REPLACEMENT This section describes the procedure for replacing the parts assemblies and units in the field The replacing procedure is given for detachment To attach use the reverse procedure 2 1 Precautions in Replacing Parts 1 Before replacing the parts be sure to remove the AC cable and the interface cable a To remove the AC cable always use the following procedure i Flip the power switch of the printer off to O ii Pull the AC inlet plug of the AC cable out of the AC receptable iii Remove the AC cable and the interface cable from the printer b To connect the printer again always use the following procedure i Connect the AC cable and the interface cable to the printer ii Insert the AC inlet plug into the AC receptacle iii Flip the powe
49. direction of the allow B to disengage the three claws B then detach the rear cover 2 in the direction of the allow C S Claws A Claws B Claws B Figure 2 2 5 Rear Cover 42049001TH Rev 3 19 Oki Data CONFIDENTIAL 2 2 6 LED Assy LED Assy Springs 1 Open the top cover 2 Remove the cable connection of and disengage the two hooks of the LED assy 2 to detach the assy the two springs 3 become detached together with the LED Assy 2 Hook each side Figure 2 2 6 LED Assy LED Assy Springs 42049001TH Rev 3 20 Oki Data CONFIDENTIAL 2 2 7 Controller PWB C5300 Remove the Print Engine Controller PWB see section 2 2 8 1 Remove the screw 1 and then the head cable 2 3 Remove the eight screws gold then detach the controller PWB 4 AW AL ei ge F SN Zo CNN Ga M EA y Ny o ES ge A 7 3 CN y S A 5 q Figure 2 2 7 1 Controller PWB C5300 21 42049001TH Rev 3 Oki Data CONFIDENTIAL C5100 K YN NI ASAS PSN T re Al GE A o Remove the six screws gold and the connector then detach the controller PWB 7 Unscrew the three screws gold to remove the plate shield assy GDI Remove the screw gold 3 and then the head cable Remove the right side cover see section 2 2 3 Open the top co
50. in the display indicates a ROM version A factory working mode setting which is usually set to S MODE of SHIPPING is at the right of the lower display 4 Go to each self diagnosis step by using the MENU or MENU key pressing the MENU or MENU key rotates menu items 3 1 2 2 2 Exiting self diagnostic mode 1 Turn printer power off and after ten seconds on again 3 1 2 3 Switch scan test This self diagnosis is used when input sensor and switch checking is made 1 Enter the normal diagnostic mode and press the MENU or MENU key until SWITCH SCAN is shown on the upper display the MENU key increments a test item and the MENU key decrements a test item SWITCH SCAN 2 Table 3 1 lists SWITCH SCAN numbers Press and the MENU or MENU key until the SWITCH SCAN number for unit s to be tested shows up on the upper display the MENU key increments an item and the MENU key decrements an item 3 In response to the press of the ENTER key the test on the unit s the SWITCH SCAN number begins blinking and carrying the current status of the unit s being tested the number s 1 to 4 corresponding to the unit s are displayed SWITCH SCAN 00 12H 2 L 3 H 4 L Operate the unit s figure 3 1 Indications for each unit are provided in their portion of the LCD display Indicated meanings vary with units Sensors etc See table 3 1 for details 4 When the CANCEL key is pressed the SW
51. of operator panel display description see below which has been detected during the initiation or progression of test printing appears on the panel display suspending the printing for the description of errors see section 3 1 2 9 Operator Panel Display which messages differ from those displayed in PU test printing Print Patterns Patterns 0 and 8 to 15 print a blank page Pattern 1 Pattern 2 Pattern 3 Pattern 4 42049001TH Rev 3 53 Pattern 5 Pattern 7 Oki Data CONFIDENTIAL Pattern 6 42049001TH Rev 3 54 Oki Data CONFIDENTIAL The following messages are showing during printing p x W P Number of test pages printed prints W Wait time for printing in seconds Use the MENU key to change the display IES US t H2 B Late Environment temperature measurement in Celsius Heater temperature measurement in Celsius Environment humidity measurement in percent Belt humidity measurement in Celsius D TC With the press of the MENU key the display is changed KTR2 YTR MTR CTR 2 YTR MTR CTR and KTR are colors respective transfer voltage settings in KV Pressing the MENU key changes the display KR YR MR2S CR YR MR CR and KR are colors respective image drum resistance values in megohms
52. problem been resolved YES End T NO Is 5V being output to the engine board RSN PWB POWER connector 45V Pins 7 8 and 9 NO Replace the low voltage power unit after checking cable connection Y YES Is 24V being output to the engine board RSN PWB HVOLT connector pin 15 NO Replace the engine board T YES Replace the high voltage power unit or the belt cassette assy after checking cable connection Has the problem been corrected YES End T NO Are the pins of the image drum units connected to the contact assy properly see figure 5 3 NO Connect not properly connected pin s to the contact assy correctly YES Replace the imaged drum units Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 107 Oki Data CONFIDENTIAL Charging Roller Roller peus UM Y Developing Roller Toner Supply Roller Figure 5 3 5 5 4 Actions Taken after Forced HDD Flash Initialization This section describes actions taken after forced HDD or Flash initialization in the event of problems in HDDs or Flash 1 Actions after Forced HDD Initialization Forced HDD initialization erases the following data There are no data recovery methods Internal not yet printed data JobAccount log data when JobAccount has been activated 2 Actions after Forced Flash Initialization Forced Flash initialization erases the followi
53. problem been corrected YES End Is the engine board RSN PWB connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect the engine board to the connection board correctly Replace the engine board Has the problem been resolved YES End Are the pins of the image drum units connected to the contact assy properly see figure 5 3 NO Connect not properly connected pins to the contact assy correctly Replace the image drum units When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 106 Oki Data CONFIDENTIAL Color different from original one Are the LED head lenses dirty YES Clean dirty LED head lens es Y NO Are the LED head assys connected to the connection board ARC PWB OWL PWB SPA PWB properly NO Check the cable connection between not properly connected LED assy s and the connection board and connect them correctly Y YES Are 5V and 3 3V being output to the CU board ARC PWB OWL PWB SPA PWB HEAD connector pins 5V Pins 16 18 20 22 and 24 33 V Pin 14 YES Is 5V being output to the CU board ARC PWB OWL PWB SPA PWB NO Replace the CU board ARC PWB OWL PWB SPA PWB Y YES Replace the LED head assys after checking cable connection Has the problem been corrected YES End Y NO Replace the driver board RSM PWB after checking cable connection Has the
54. sse esse eee eee eee 63 3 1 3 Printing on Controller Equipped Printer on a Standalone Basis 64 3 1 4 Switch Press Functions at Printer Power On sese eee eee eee ee 65 3 2 Adjustments after Parts Replacement AA 66 42049001TH Rev 3 4 Oki Data CONFIDENTIAL 3 2 1 Precautions in replacing engine controller board A 67 3 2 2 EEPROM Setting after ARC Board OWL Board SPA Board Replacement 68 3 2 8 Destination Setting Check Method Printing demo page 69 3 3 Print Density Adjustment nennen eene Td oR nnne nenne 69 3 4 Print Density Adjustment Calibration Chip 70 4 REGULAR MAINTENANCE iniciara cid 71 4 1 Parts Replaced Regularly 5 rrt tenti tenet i prex uxg 71 ee E ul Te EE 71 4 3 Cleaning the LED Lens Array sese 71 4 4 Cleaning the Pick up Roller A 71 5 TROUBLESHOOTING PROCEDURES 0 cccccseeeeeeeeseeeeeeeeeeseeeeeeeeeeeeeeeeeeees 72 5 1 Precautions before troubleshooting A 72 5 2 Precautions before handling an abnormal image eee 72 5 3 Precautions upon handling an abnormal Image 72 5 4 Preparing for Troubleshooting AAA 73 5 5 Troubleshooting Procedure nee nnne 73 bit ECD messagelist ege eege A edt ri e ee 74 5 5 2 Preparing for troubleshooting A 84 5 5 3 Image Problem Troubleshooting sss sese eee eee eee ee eee eee 95 5 5 4 Actions Taken after Forced HDD Flash Initialization esses 108 5 6
55. te tute LA a te un tea trem Bee hd ag 154 APPENDIX C DUPLEX UNIT MAINTENANCE esseeeeeeeee rennen 156 We Parts Heplacermient i ei oe E teer esi od E esto Lo sque en 156 Tat Duplex Units coi eit EE RD aee ERES 156 1 2 Upper Assy ROAT TTT 157 1 3 Duplex Transport ASSY senorna EZ aZe Ta aAa raTa entren nnne Na n nter nnn nens 158 2 4 a EE 160 42049001TH Rev 3 5 Oki Data CONFIDENTIAL SPECIFICATIONS 1 System Configuration 1 1 C5300 1 shows the system configuration of C5300 1 Figure 1 D Ke ees onesibeu 10107 Joisiuueu JuoniuBooou ANONY esn4 1esn4 pano IAD peog ejeu JeAuq AVZ NS NEE sjeubiS uoyubosay ee Re Ano Ang T Day 10 09 p eog aBeyoA MoT 9je 01 U0D JejeoH ue4 1011002 JOJON 1x3 uoniuBooeg Ano ino asny uedQo 19 02 Jouo ue4 eoejieiu eDeioA YIH WOuda3 e i pueog abeyo UD MS OV NV3 al GI N dl A Gl Josues jeuo 9 Josuas 49U0 W Josues JOUO A josues 19U0 M pueog Josuas 1euo een pun eg uonubooejano4no pens asny nup feu ndo NOON 1q we Ale HSv14 peog wun 198 pieog Nd hsm Jeueg JojeJedo eunjejeduje jueuuoJuiu3 998J 9 u
56. the claws of the stay L 1 and the stay R sliding the feeder unit detach the feeder unit 5 Remove the cover sensor by releasing claw engagement 6 Make connector removal to detach the board RSF 5 7 Remove the lever by turning it until it is unlocked 8 Remove the two screws black 7 to remove the stay L 9 Remove the four screws black 8 disengage the front two claws A and remove the feed Assy 9 10 Remove the two lock shafts 40 and the two springs 4 and disengage the four claws to detach the hopping roller assy 42 11 Remove the hopping roller shaft 43 12 Remove the two supports to detach the MPT frame separator 4 and remove the spring Claws A Figure 2 2 17 Feeder Unit Board RSF MPT Hopping Roller MPT Frame Separator Cover Front 42049001TH Rev 3 95 Oki Data CONFIDENTIAL 2 2 18 Main Motors Solenoid Paper End Sensor 1 Remove the left side cover the right side cover the rear side cover the top cover unit and the feeder unt see sections 2 2 2 2 2 3 2 2 5 2 2 9 and 2 2 17 2 Remove the print engine controller PWB the controller PWB and the film see sections 2 2 7 2 2 8 and 2 2 12 3 3 Remove the fan ID the frame duct the fan Pow L an
57. unit Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 101 Defective image of regular interval Figure 5 2 Interval 94 2 mm Problem Image Drum Troubleshooting Replace the image drum unit Oki Data CONFIDENTIAL 50 24 mm Developing Roller Replace the image drum unit 47 10 mm Toner Supply Roller Replace the image drum unit 37 68 mm Charging Roller Replace the image drum unit 85 41 mm Fuser Upper Roller Replace the fuser unit 87 92mm Fuser Lower Roller Replace the fuser unit 50 24mm Transfer Roller K Replace the belt unit 43 96mm Transfer Roller Color Replace the belt unit Note The life counts of the image drum units fuser unit and belt unit are automatically reset at their respective replacements 42049001TH Rev 3 102 Oki Data CONFIDENTIAL Missing image Are the LED heads dirty YES Clean dirty LED head s Y wo Are the LED head assys connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Check the connection cables between not properly connected LED head s and the CU board and connect them correctly Y YES Are 45V and 3 3V being output to the following HEADPOW connector pins of the CU board ARC PWB 5V Pins 16 18 20 22 and 24 3 3V Pin 14 YES ls 5V
58. 0 0 00 AIR 42049001TH Rev 3 127 Oki Data CONFIDENTIAL NN m S Assy OP Figure 7 3 Frame 128 42049001TH Rev 3 Table 7 3 Frame Assy OP Parts No Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42067601 Plate Front 1 Mi A 42067701 Lever Lock Top 1 42067801 Spring Compression Lock 42067901 Frame OP panel 42068001 Cover Assy OP 42293201 Spring Torsion FG 5602002P0001 SENSOR Temp 42141703 CONN CORD JST4P JST4P OP Temp WO llO lO AJOJN 42068403 Contro Panel Sheet Domestic 42068401 Control Panel Sheet ODA 42068402 Control Panel Sheet OEL AOS 42290901 Board RSP Control Panel 2381031P0001 TW VF 8 01X06 230 M i A mimi rnj nmj rn nm o nm rnmij rn B co bi bl bl El El lOO l El El E FFC Control Panel 42068101 Cover OP Panel 42049001TH Rev 3 129 View on Arrow A Figure 7 4 Feeder Unit Oki Data CONFIDENTIAL 42049001TH Rev 3 130 Feeder Unit Parts No Table 7 4 Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 4 42069201 Cover Assy Front 1 IW A 42069601
59. 42373401 Controler Board CU PCL OWL PWB 42493401 Controler Board CU PCL SPA PWB 2 2 C5100 C5300 Board PU PU CU C5100 Board CU C5100 Board CU C5300 RYH MM MM Mm ALA GO lI El El RR AJ OO o Board CU C5300VE ECO C5300 012 42078701 Film Insulation 42053501 Plate Assy Side R 42063001 Eject Assy 42158605 Fuser Unit Packed in box 42158601 Fuser Unit ODA 120V Packed in box 42158602 Fuser Unit ODA 230V Packed in box 42158603 Fuser Unit OEL 42158604 Fuser Unit AOS 42049501 Base Assy 42060001 Plate Assy Side L 41978801 Power Unit High Voltage 42465401 Gever SideL 42465402 Cover SideL 42087001 Cassette Assy 42061501 Cover Assy Hopping 42069001 Feeder Unit 42062101 Plate Driver 42062401 Gear ldle Belt 42088801 Friction Pad Assy Packed in box Packed in box SA9 1125 SA9 1287 B B oi oi A bl RY CO oi Oo O N Mi Si AININ P A EIS Po SA9 1332 Color silver gray gt white Po 42089001 Friction Pad Assy Springs 42078301 Cover Assy Face Up 42077601 Cover Sub Assy Rear 42143101 LED HEAD Unit 51MXE 424899041 Electrical Cooling FAN 80 42396101 Electrical Cooling FAN 80 42295501 Electrical Cooling FAN ID 42295401 Frame Duct 41992701 Power Unit LOW Voltage 42408601 Power Unit LOW Voltage 600DPI Fuser SA9
60. 49001TH Rev 3 Table 7 11 Guide Assy Eject L Parts No Recommended Q ty Year Oki Data CONFIDENTIAL Remarks per 500 per 1000 per 2000 42063201 Guide Eject Lower 2 A 42278501 Post Gear Idle Heat 1 42063801 Gear ldle Exit 233 42221001 Post G E L Z33 42063301 Lever Eject Sensor 40386501 Spring SNS F R 40135301 Photo Interrupter 42141101 CONN Cord AMP3P AMP3P RSM Exit c o Oo Oc1 AJOJN 42142001 CONN Cord AMP4P AMP4P RSM Fuse 42142101 CONN Cord AMP2P JST3P Fuse Low Vol ala CH 42063601 Spring FG 3263124K0107 GS1 2A100MWK T52 RES MET solid Q M IM BRI BRIBRINMIYM A mo aA CHE Me Me BE ME CHE CHE ME AR E 42141702 CONN Cord JST4P JST4P PU Heater Motor 42059401 Guide Cable R 42064401 Guide Eject Upper 42308001 Shaft Assy Eject FU 42308101 Shaft Assy Eject FD 42064501 Gear Idle Exit 258 42064701 Gear ldle Exit 241 42278301 Roller Sub G E U 42064301 Guide Assy Eject U 42063101 Guide Assy Eject L lE lIM IM IM IM rnmj nmj nmj 0 0 0 AR HI HR OO 42049001TH Rev 3 146 Oki Data CONFIDENTIAL APPENDIX A INTERFACE SPECIFICATIONS 1 Parallel Interface Specifications C5300 1 1 Parallel Interface Mode Compatibi
61. 6 Pressing the BACK key ends the test the display is restored to step 1 42049001TH Rev 3 50 Oki Data CONFIDENTIAL Fuser Motor ID Motor C ID Motor M ID Motor Y ID Motor K Cassette 1 Hopping Motor Hopping Solenoid Duplex Motor Cassette 2 Clutch Belt Motor Figure 3 3 Table 3 2 Control for Unit Driving Unit Name Description of Control for Unit Driving ID Motor K Remove all the image drums black yellow magenta and cyan to drive Removal of IDs ID Motor Y Remove all the image drums black yellow magenta and cyan to drive Removal of IDs ID Motor M Remove all the image drums black yellow magenta and cyan to drive Removal of IDs ID Motor C Remove all the image drums black yellow magenta and cyan to drive Removal of IDs Belt Motor Remove all the image drums black yellow magenta and cyan to drive Removal of IDs Fuser Motor Cassette 1 Hopping Motor Remove the cassette 1 to drive Removal of Cassette 1 Hopping Solenoid Duplex Motor Duplex Clutch Duplex Solenoid Cassette 2 Motor Remove the cassette 2 to drive Cassette 2 Clutch ID Up Down Fan1 Test Power Supply Fan Fan2 Test Fuser Fan 42049001TH Rev 3 51 Oki Data CONFIDENTIAL 3 1 2 5 Test pri
62. B connected to the CU board properly YES Replace the engine board RSN PWB after checking cable connection Has the problem been corrected YES End Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 100 Oki Data CONFIDENTIAL Poor fusing Ink spreads or peels when touched lightly with fingers NO Y yes NO Y yes YES Y wo NO Y yes NO Y ves NO Y yes NO Y yes Is proper paper being used Use proper paper Are the contact of the fuser unit connected properly Connect the contact of the fuser unit properly Are the rollers of the fuser unit dirty Replace the fuser unit Is MEDIA WEIGHT menu 1 set properly LIGHT 64 to 74 g m2 MEDIUM 75 to 104 g m2 HEAVY 105 to 120 g m2 ULTRAHEAVY 121 to 203 g m2 TRANSPAREMCY Set the MEDIA WEIGHT correctly Is AC voltage being output between the CN2 connector pins 1 and 3 of the low voltage power unit Replace the low voltage power unit Does the heat roller thermistor have a rated resistance approx 180 k to 980 kQ at room temperatures of 0 to 43 C see figure 5 1 Replace the fuser unit Does the fuser temperature agree with its specification Check the fuser temperature on the LCD display of Engine Maintenance mode Heat Roller 145 to 155 C 155 to 174 C when MEDIA WEIGHT is set to LIGHT Replace the fuser unit Replace the fuser
63. E Selecting by the ENTER key then pressing the On line switch will prompt initialization and printing Engine information TEST PRINT MENU C5300 TEST PRINT MENU ENABLE DISABLE Switches ENABLE and DISABLE to display the TEST PRINT MENU category in the User Menu PAGE CNT PRINT PAGE CNT PRINT ENABLE DISABLE Sets printing or not printing the total page count in PRINT MENU MAP FUSE KEEP MODE FUSE KEEP MODE EXECUTE When ENTER key is pressed CU issues a command to PU and the printer becomes ON LINE With the power on replace the consumables with new ones and check the printer behavior At this point fuse of new consumables is not cut and operation count will not be added to the value of old consumables When the power is turned off the printer exits check mode and it becomes disabled when you turn on the power 42049001TH Rev 3 42 Category PERSONALITY C5300 Item 1st Line PCL Value 2nd Line ENABLE DISABLE IBM PPR III XL ENABLE DISABLE EPSON FX ENABLE DISABLE PS3 EMULATION C5300 ENABLE DISABLE ESC P ENABLE DISABLE HP GL 2 ENABLE DISABLE PCL XL ENABLE DISABLE Oki Data CONFIDENTIAL Function Changes the default PDL language for each brand PDLs that are disabled in this menu will not be displayed on User Menu s or Admin Menu s PERSONALITY When print data in the PDL languag
64. EMULATION setting of SYS CONFIG MENU is AUTO this item is effective in ESC P Emulation REGULAR PHOTO Specifies the conversional method of transformation from 180dpi to 300dpi NETWORK This menu is for feature expansion and No Item or Value is displayed ENGINE DIAG MODE Enters engine self diagnostic mode The switch operation and LCD display during an engine self diagnostic mode which are specified by engine firmware differ from controller firmware operating specifications The engine self diagnostic mode is enabled in a controller board removed configuration Operation in such a configuration is not assured Refer to the engine block specification for C5100 for further details if necessary 42049001TH Rev 3 43 3 0 2 Maintenance Utility Oki Data CONFIDENTIAL Maintenance utility software is used to make adjustments shown in table 3 4 Refer to the following for details on the maintenance utility software 1 Maintenance utility system specification 42514501FS01 2 Maintenance utility operating guide 42514501FS02 3 Maintenance utility software programs The programs can be downloaded from ftp Applicable Operating System File Name Win9xMe Japanese version MuWin_JPN_Win9x zip WinNT 2000 XP Japanese version MuWin_JPN_WinNT zip Win9xMe English version MuWin ENU Win9x zip WinNT 2000 XP English version PU RSN
65. ES Are 5V and 3 3V being output to the CU board ARC PWB OWL PWB SPA PWB K Y M and C LED HEAD connector pins 3 3V 14 5V 16 18 20 22 and 24 NO Replace the CU board ARC PWB OWL PWB SPA PWB T YES Replace the LED head assys after checking cable connection Has the problem been corrected YES End T NO Replace the engine board Has the problem been corrected YES End T NO Replace the high voltage power unit or the belt unit after checking cable connection Has the problem been resolved YES End Y NO Be sure cable connection is established Are the pins of the image drum units connected to the contact assy properly see figure 5 3 NO Connect not properly connected pin s to the contact assy correctly YES Replace the image drum units Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 97 Oki Data CONFIDENTIAL 3 Blank page Fig 5 2 Are ihe LED head assys connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Check the cable connection between not properly connected LED assy s and CU board ARC PWB OWL PWB SPA PWB and connect them correctly T YES Are 5V and 3 3V being output to the CU board ARC PWB OWL PWB SPA PWB K Y M and C HEAD connector pins 5V Pins 16 18 20 22 and 24 3 3V Pin 14 YES Replace the LED head assys after checking cable connection
66. Fuse Checking ee edet ete be ete ee e ee ri E Peta tat EDEN 109 6 CONNECTION DIAGRAM eceeeeeeeneeeee nenne nnnn nnn n ennenen reenn 110 6 1 Resistance Checks o ac o te dida eee ee ete nade apt AH etre datu ege 110 6 2 Program Font ROM Layouts sse eee eee eee 114 Te PARIS BIST Guerrero on nas 121 APPENDIX A INTERFACE SPECIFICATIONS sese sees sss sss sss 147 1 Parallel Interface Specifications C5300 eee eee 147 1 1 Parallel Ireriapp raab Laar eE edad essen nennen ener nnne nennen nns 147 1 2 Parallel Interface Connector and Cable sees 147 1 3 Parallel Interface Level oo eee cece essence ee n ERE ETENEE E E 147 alee al ag el RENE 148 1 5 Parallel l F Sign ls tada ains 149 2 Universal Serial Bus USB Interface Specifications sss 150 Napster EE 150 2 2 USB Interface Connector and Cable enne 150 2 3 USB Interface Signals viii dete dee dece eT dua ducta de e eo ond 150 3 Network Interface Specifications sse ee eee eee eee eee ee 151 3 1 Network Interface cies e dad odd 151 3 2 Network Interface Connector and Cable sees eee eee eee eee 151 3 3 Network Interface Signals nan nn eene nnne nennen 151 APPENDIX B 2ND TRAY MAINTENANCE ceeeeeeeen eene 152 Tte Parts Heplacemont 3 einen E 152 dit POB Suc tem acean Amt AL ie os 152 1 2 Frame Assy Hopping arora A ener nnn tentent nennen nnn nes 153 2x tPABTSEIS Tos A tto E
67. ITCH SCAN number goes back to an indication view stops blinking 5 Repeat steps 2 through 4 as necessary 6 To end the test press the BACK key the display is restored to the view of step 1 42049001TH Rev 3 47 Oki Data CONFIDENTIAL Image drum up down sensor Toner sensor C Toner sensor Y Humidity sensor Eegen Fuser thermistor Toner sensor M Toner sensor K Cover open SW Duplex in sensor A i c H Write sensor Duplex cover 9 Entrance sensor 2 open sensor eg Lm A r Entrance sensor 1 O GE SS A SE TITL maya paper end Duplex jam sensor ra a d Duplex rear sensor X ray 2 entrance sensor Belt thermistor A Color registration sensor L E paper end Color registration sensor R ist tray sensor Duplex front sensor Density sensor Figure 3 1 Switch Sensor Positions 42049001TH Rev 3 48 eH HLLOOGYOZY 6v ROW SCAN NO 1 Display 2 Display 3 Display 4 Display SWITCHSCANOO Tray 1 paper end sensor L Paper present H Paper absent Table 3 1 SWITCH SCAN Display Detail Entrance sensor 1 L Paper present Entrance H Paper absent L Paper present H Paper absent SWITCHSCANO 1 Write sensor L Paper present H Paper absent Exit sensor L Paper present H Paper absent SWITCHSCANO2 Toner sensor K L Lig
68. LT REFLECT TEST Performs the OK or NG judgment of color registration adjustment belt reflectivity BLT REFLECT RSLT Used to see the result of OK or NG judgment of color registration adjustment belt reflectivity 3 1 2 10 Print density adjustment test This self diagnosis is used to perform the test with respect to printer s print density adjustment function and to see the result of the test The test determines whether printer s print density adjustment system is proper 1 Enter the self diagnostic mode level 1 press and hold the MENU and MENU keys until DENSITY ADJUST TEST appears on the upper display and then press the ENTER key the MENU key increments an item and the MENU key decrements an item 2 Press and hold the MENU and MENU keys until a print density adjustment test item to be tested is displayed 3 With the press of the ENTER key the test that is showing is executed Pressing the CANCEL key during the test suspends the test 4 Upon completion of the test the result of the test OK or a NG error name is provided on the upper display and RESULT on the lower display the operation of the step 2 being enabled 5 Repeat the steps 2 to 3 when necessary 6 Press the BACK key to end the test Print Density Adjustment Test Items SUB MENU Description DENS ADJ EXECUTE Performs print density adjustment DENS ADJ RESULT Used to see the result of print density adjustment DENS SENSOR
69. OAD mmm IN MP TRAY AND PRESS ONLINE SWITCH Manual paper feed is required Manually insert the paper shown by mmm 42049001TH Rev 3 62 Oki Data CONFIDENTIAL 3 1 2 9 Color registration adjustment test This self diagnosis color registration adjustmenttest is used to adjust and diagnose printer s color registration Appropriate troubleshooting steps are to be used for recovery from errors occurred in the color registration adjustment test 1 Enter the self diagnostic mode level 1 press and hold the MENU and MENU keys until REG ADJUST TEST appears on the upper display and then press the ENTER key the MENU key increments an item and the MENU key decrements an item 2 Press and hold the MENU and MENU keys until a color registration adjustment test item to be tested is displayed 3 With the press of the ENTER key the test that is showing is executed Pressing the CANCEL key during the test suspends the test 4 Upon completion of the test the result of the test OK or a NG error name is provided on the upper display and RESULT on the lower display the operation of the step 2 being enabled 5 Repeat the steps 2 to 3 when necessary 6 Press the BACK key to end the test Color Registration Adjustment Items SUB MENU Description REG ADJ EXECUTE Performs color registration adjustment REG ADJ RESULT Used to see the result of color registration adjustment B
70. P ROM is not re writable ROM DIMM Flash is re writable but high price The newest firm ware is written to ROM DIMM Flash at the time of factory shipments 42049001TH Rev 3 125 Oki Data CONFIDENTIAL 3x8 I DM v N MA Dy KH VES ELS Ve NM RAP dd 7 xz Jo DA N NN NE DM ge Dy 3000 126 Figure 7 2 Top Cover Assy 42049001TH Rev 3 Table 7 2 Top Cover Assy Parts No Oki Data CONFIDENTIAL Recommended Q ty Year per per per 500 1000 2000 Remarks 4 42074601 Plate Inner Caulking 1 N A 42075001 Holder Head 1 42075101 Spring Head 42075301 Plate FG Head 42075501 Cable Assy Head 42076201 Cover Cable 42076301 Cover Ass Top Sub 42076601 Roller Assy Idle FD co NIDIA HR wy Pp 42373601 Holder SP Inner SP7 1352 o 42392501 Spring Compression ID M lM TR MLM HR M MO PD SS Io R o ARI AR A 4PB4083 2500P008 Tapping Screw B2 4PB4013 3100P006 Cup Screw A 42076401 Top Cover 42115701 Cover Top Sub 42293101 Spring Torsion Sub 42075601 LED Harness K 42075701 LED Harness Y 42075801 LED Harness M 42075901 LED Harness C 42076101 Film FG M El El AR RR mM Mh Ph 1 0
71. Press the ONLINE or CANCEL key to set a correction setting Press and hold the ONLINE or CANCEL key about two seconds to confirm the correction setting The blinking correction setting becomes stay illuminated bearing with an asterisk The printer restarts and the correction setting takes effect CD Information written From left One asterisk character Four digit date ID barcode system One digit year only one digit x of 200x One digit month X Y and X for Oct Nov and Dec Two digit day Four digits Filled with zeros 0000 Two digit correction value In the same format as that for data manually input to printer 00 to 04 for O to 4 FF to FC for 1 to 4 Code content E o iE 5 co e EE pom 2 Character correction value Approx 31 mm 42049001TH Rev 3 70 4 REGULAR MAINTENANCE Parts Replaced Regularly Oki Data CONFIDENTIAL Users are recommended to replace parts periodically according to the table below Print quality cannot be assured and damages may occur when the parts are not replaced Part Name Toner cartridge Time of Replacement When REPLACE TONEER is displayed Condition for Replacement 5 000 pages are printed 5 duty Adjustment after replacement ID When REPLACE IMEGE DRUM is displayed 15 000 pages are printed 3P J Fuser unit When REPLACE FUSER is displayed 45 000 pages are printed Belt unit When
72. Pressing the MENU or MENU key three times displays REG ADJUST TEST REG ADJUST TEST Press the ENTER key once to show REG ADJUST EXECUTE REG ADJUST EXECUTE Pressthe ENTER key to execute auto color registration adjustment the motor starts running and color registration adjustment is performed Y Has the symptom that the color registration adjustment operation is not performed the motor does not run and OK is immediately displayed occurred YES An other than color misalignment error occurred Correct the error Has the color misalignment resolved YES End 42049001TH Rev 3 104 YES YES Oki Data CONFIDENTIAL Is NG CALIBRATION LEFT RIGHT displayed Is the color registration sensor cover dirty YES A malfunction of the sensor cover front surface cleaning operation of the cleaning blade placed on the back of the shutter occurred Replace the shutter and the sensor cover to restore cleanability Make sure of color registration sensor board Z71 PWB connector and engine board RSN PWB RSNS and PUIF connector connections Has the problem been corrected YES End Replace the driver board Has the problem been resolved YES End Replace the engine board Has the problem been resolved YES End Replace the color registration sensor board and driver board connection cable Has the problem been corrected YES End Replace the driver board and PU connection cable
73. REPLACE BELT is displayed Parts are replaced periodically by users 50 000 pages are impressed 3P J Clean the internal and external sections of the printer with waste and a small vacuum cleaner as Note Do not touch the image drum terminals the LED lens array and the LED head connecter Cleaning the LED Lens Array Clean the LED head array while white bands or lines white out faint print appear in the vertical direction on a printed page Note Be sure to clean the LED lens array with the LED lens array cleaner the LED head cleaner is packed together with the toner cartridge 4 2 Cleaning required 4 3 4 4 White band white stripe Void or light printing Cleaning the Pick up Roller Clean the pick up roller if lines appear in the vertical direction on the printed page Note Use a soft cloth in order to avoid scratching the roller surface 42049001TH Rev 3 71 Oki Data CONFIDENTIAL 5 TROUBLESHOOTING PROCEDURES 5 1 Precautions before troubleshooting 1 Confirm the basic inspection items described in the user manual 2 Obtain as much information regarding the problem from the user as possible 3 Check the printer in a condition close to that upon generating the problem 5 2 Precautions before handling an abnormal image 1 Confirm that the environment for using this printer is appropriate 1 2 Confirm that consumables toner drum cartridge are replaced
74. ROM data cannot be copied from a engine controller board RSN PWB being replaced or after an engine controller board is replaced with anewone In such cases printer mode switching from Factory to Shipping must be processed by the PJL command Procedure 1 for changing printer mode from Factory to Shipping Operation from Control Panel 1 Enter the self diagnostic mode by turning the printer on while holding the MENU and MENU keys down concurrently 2 Press and hold the MENU and MENU keys until LOCAL PARAMETER SET appears on the upper display and then press the ENTER key 3 Press MENU and MENU keys to show FACTORY MODE on the upper display and on the lower display either FACTORY MODE or SHIPPING MODE to be desired to be set 4 Use the combination of the CANCEL and ONLINE keys for three seconds to complete the programming 5 Press the Back key to end the test Upper Display Lower Display Function Detail FACTORY MODE FACTORY MODE Fuse cut off disabling mode SHIPPING MODE Fuse cut out enabling mode Procedure 2 for changing printer mode from Factory to Shipping Operation by PJL Commands Description 1 Sending appropriate PJL file to printer to establish Shipping mode 2 Turning printer s power on or sending reboot command PUL file to complete setting Procedure Perform the following steps in response to MS DOS prompts 1 Execute Copy b Pjl ship bin prn 2 Execute Copy b P
75. Replace OWL SPA board Power off on 002 Error 006 Error 007 Error C5300 only CPU Exception Does error display reappear Power OFF ON Replace ARC OWL SPA board service 020 Error CU ROM Hash Check Error Does error display reappear the case of a device which program ROM is attached to board directly Power OFF ON Replace ARC OWL SPA board Service call 020 Error C5300 only CU Program ROM Hash Check Error Is program ROM DIMM set properly Is error recovered by replacing program ROM DIMM the case of a device which program ROM is set to DIMM Slot Reset ROM DIMM Replace program ROM DIMM Replace OWL SPA board Service call 023 Error C5300 only CU Font ROM Hash Check Error Does error display reappear Power OFF ON Replace OWL SPA board Service call 030 Error CU RAM Check Error Does error display reappear Power OFF ON Replace ARC OWL SPA board Service call 031 Error CU Optional RAM Check Error Is RAM DIMM set properly Is error recovered by replacing RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace ARC OWL SPA board Service call 035 Error C5300 only CU Optional RAM Spec Error CU RAM DIMM is not adjust to the specification Is RAM DIMM genuin Is RAM DIMM set properly Is error recovered by replacing RAM DIMM Use genuine RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace OWL SPA board Ser
76. Rev 3 Parts No Recommended Q ty Year per per per 500 1000 2000 Oki Data CONFIDENTIAL Remarks 42158504 Second Tray Unit Packed in bex 42158501 Second Tray Unit ODS Packed in box 42158502 Second Tray Unit OEL Packed in box 42158503 Second Tray Unit AOS Packed in box 42139801 Cassette Assy 42136601 Guide Assy Cassette L 42136801 Guide Assy Cassette R 42137101 Frame Assy Hopping 42052601 Roller Assy Hopping 40313201 Roller Assy Feed 41400001 Shaft Roller 2 3 4 5 6 7 8 9 42138601 Cover Assy Front A o 41438401 Frame Separation Assy SA2 0088 4 4 41439401 Spring Separation Aa N 42058201 Motor Registration A Co 42197702 Feeder Cluch co oO oO om oOo RB AJI SJ oj HR HR A 4 A 41780308 Board V7X A N E al 40135301 Photo Interrupter A Oo 2233014P0100 Connector Plug V7X Plug N 42142201 Connection Cord V7X P End A 42141102 Connection Cord V7X Motor A Ke 42141704 Connection Cord SA2 0072 Nm o 42142802 Connection Cord Ply N NINI HA _ oO RR bl HR El BA DND N 2 2A DNj n n a Si BR BR BR O V7X Paper Loading and 1st Tray SNS 42145401 Cover 2nd Tray 1051010C0001 Core
77. S ONLINE SWITCH nnn MP TRAY EMPTY Paper feed from MPTRAY is attempted but the tray is empty Loading mmm paper and pressing the On line switch will start printing MP TRAY MP Tray INSTALL PAPER CASSETTE nnn TRAY1 OPEN Tray1 cassette that is a paper path for the paper loaded from Tray2 to be printed to is removed INSTALL PAPER CASSETTE nnn TRAY1 MISSING Tray1 cassette of paper to which printing is intended is removed and paper cannot be fed When Tray2 exists ADD MORE MEMORY nnn MEMORY OVERFLOW Memory capacity overflows Press ON LINE switch so that printing continues Install expansion RAM or decrease data size 42049001TH Rev 3 74 Display on Operator Panel REPLACE TONER nnn WASTE TONER FULL Oki Data CONFIDENTIAL Table 5 1 1 Operator Alarm 2 5 Attention LED Description waste toner will fill up the box Toner replacement is necessary Y M C HAVE YOU REPLACED TONER Y ENTER N CANCEL Displayed to confirm whether the user has replaced the toner after Cover Open Close This is because in case of Waster Toner Full toner replacement cannot be automatically recognized The press of ENTER will reset the toner counter while clearing WASTE TONER FULL error The press of CANCEL will bring the printer to waste toner full warning status Y M C REPLACE TONER nnn TONER EMPTY PE toner empty Y M C K Warning status takes e
78. SSING Varies Varies Device accessing during the operation of accounting system operating DATA ARRIVE ttttttt XXXX Data receiving process not started yet Displayed mainly during PJL process without text print data or during job spooling PROCESSING XXXX Varies Data receiving or output processing XXXX Varies Varies Un printed data remains in Buffer Waiting for data to follow PRINTING ttttttt Varies Varies A printer is printing PRINT DEMO PAGE Performing Demo Print Not displayed when printing user defined demo pages Shows PRINTING in this case PRINT FONT Printing Fonts Same as in all fonts PCL PSE IBMPPR EPSON FX PRINT MENU MAP Varies Varies Printing Menu Map PRINT FILE LIST Varies Varies Printing File List PRINT ERROR LOG Varies Varies Printing Error Logs COLLATE COPY mit Collate printing iii The number of copy in printing jjj The total number of printing When the total number of printing is 1 it is a normal printing display COPY kkkk IIIII Copy printing kkk The number of pages in printing Ill The total number of printing When the total number of copy is 1 it is a normal printing display CANCELING JOB CANCELING JOB USER DENIED Varies Indicates that job cancellation has been instructed and data is being ignored until the job completion Display for a c
79. aS 3 sol Is o S ps K o n P mm omg eer wd md von anod aand wmd omg on s m Z 2o 0 UI am pa pem un eun ran gann Ea s ran as B D fe EN 7 m se SR T d bal L E EE 8 215 88 o aea s gg VE gu A mu BES o ene z x m C 0019 E 0 08 B 2 m z v D Ob H8 8 QV3HA Qv3HW EK Gs B5 E CH E E na L en Wei S E E 3 ife os E aoa gc 08 80 08 80 US SU US Og 3 EX ba g g 8 g S Sow O f0 Os m Z a a S O O O WL ep 092929 g l SE 000 560 860 180 Ka CH co sisal i i i Goo Gu O x3 oO T 16938 O O O S Bez SIH C a le SE DOO Q Q E de gt S NWO 8 8 2 zz To vi o Oc ep uid rs POSEE ozo zaga 21380 vlaga 01480 gggg H09 e6NHzOIH ann 80 98 opan 120 sexo Slag sidad ua HPS 209 Ho 09 ES WEEK 90480 5 zoom en i iaga zidea eg H380 lagen Se PONE Ge 2888 ME 200 0290 1109 199 EE go i dada HSH 29 T i g ease Se FS Se 2 a We zt Si 1220 E Hee e S Lele OELNH GELD CU ZziiNH 9ZINH een vzHAH EZLWe em Lem OzHAH SLIWE 8LLNH ZENH cis 620 S200 zz L i i bez am zug olga i SPUN SPLINE PPL Shi SUD FLV OPI GEL SEL LEHNH ELWY SEINY pele EEN ZELAH sid elt 9 E zw L a8 E E go i SW 180 OZH ZED ZZY IZH EO 115 42049001TH Rev 3 3 Serial No nnnBxxxxxx Main Controller PWB SPA PWB For C5300VE version Oki Data CONFIDENTIAL
80. ab bins Lues CH34 2 5 f 2 2 R116 CH32 Go CHH A LIB 4B 4 ko E R115 CH24 Gier ga R114 CH15 d 9 5 ans E Ce 3 R5 SS E z Es LJ LE IER 2 Ber A iB i 8 Ek E Co GO ka CHI7 CHI9 CH29 GHS Sou sm g eet 2 9 8 CHi8 CH23 CH31 CHO2 CHO8 Ei ce A UN 2585 353585 CH16 CH25 CH28 CH07 EE RM25RM26 RM27 2 gege co CH20 CH21 CH30 SScH3 588 2228 Be DEEN o Fe Ut S SE 2990 en mw mw MCK 5 Beer ce trr 333 20 x eoo inni Lan 5 o om CHOS ERR md bel ken en S 0 T ua E I M Si k 2 L 2 2 RM20 RM21 RM22 RM23 CN2 8 22 E o ES uuu L kent ong of EE RM17 8 oun RM9 BS BERE E as E i Il E 86x NICSW ac c ETS r1 weie bl emm 8 lEsges RMi0 RM12 RM14 Hi EI E s HA l SS 80 c12 pcs 3 dim HO H al El s EB a E i 3 O E 2 2 ih e CH i 105 i i Se T Eom 630 SOLE 83 Se OSONIC 02 STT Ges e c oU T 104 A CCKe DU RM6 RM7 RM8 a A 5 BL bed rm ec bel O z 5 nnn onon nnnn nnn S OSC1 El 8 BUY RM2 AMS RM4 of nn lt ie S Ge bi LS ud uu ERU CO CR 23 SE fe FO S S El C16 en Es Ce ES m O O e n won 885 E omo 2838 Perce 2 oor S pero ke 2 nego 8 S83 E cee wore Ed ata 42049001TH Rev 3 117 Oki Data CONFIDENTIAL Driver PWB RSM PWB S uasnd PL SNSY jo O00 ps 0 ol ooooooo
81. aded TRAY2 When the printer is not equipped with the tray 2 TRAY2 is not FF displayed 0000 Sets the number of test pages printed ON Selects color or monochrome printing OFF 2 PAGES STACK Performs two page stack duplex printing OFF Establishes duplex off printing 1PAGES STACK Performs one page stack duplex printing Values in shaded areas are initial settings Values established are applicable only to this test mode they are not written into EEPROM Notes PAGE Setting Should the ONLINE key be pressed after a digit is shifted by a touch of the MENU or MENU key the setting is incremented In the event of the press of the CANCEL key after such a digit shift the setting is decremented COLOR Setting While the COLOR setting is set to ON pressing the ENTER key displays the following on the panel Print Setting for Colors The press of the MENU or MENU key shifts a value The ONLINE or CANCEL key is used for switching between ON and OFF The BACK key restores original display 42049001TH Rev 3 52 Oki Data CONFIDENTIAL COLOR Y ON M ON ON C ON K ON 4 With PRINT EXECUTE on the lower display after step 2 when the ENTER key is pressed test printing is executed using the values set in steps 2 and 3 Pressing the CANCEL key stops the test printing Any of the alarms shown in the table
82. being output from the CU board ARC PWB OWL PWB SPA PWB to the LED heads NO Replace the CU board ARC PWB OWL PWB SPA PWB YES Replace the LED head assys after checking cable connection Has the problem been resolved T NO Replace the driver board RSM PWB after checking cable connection Has the problem been corrected YES End Y wo Is 24V being output to the POWER connector on the engine board RSN PWB 24V Pins 2 4 and 6 NO Replace the low voltage power unit after checking cable connection T YES Is 24V being output to the HVOLT connector pin 15 of the engine board RSN PWB NO Replace the engine board T YES Replace the high voltage power unit or the belt unit after checking cable connection YES End x NO Are the pins of the image drum units are connected to the contact assy properly see figure 5 3 NO Connect not properly connected pins to the contact assy correctly YES Replace the image drum units Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 103 Oki Data CONFIDENTIAL 9 Color misalignment TONER LOW is showing on the display YES Supply toner Has the problem been resolved YES End Y NO Conduct a color registration test of Engine Maintenance mode Procedure Enter the self diagnostic mode level 1 of Engine maintenance mode DIAGNOSTIC MODE XX XX XX
83. change the mode to Shipping mode See the Maintenance Manual REGISTRATION ERROR 3 Varies Gamma error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION ERROR 4 Varies Gamma error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION ERROR 5 Varies Gamma error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION SENSOR ERROR 2 Varies Registration sensor error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION SENSOR ERROR 3 Registration sensor error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual REGISTRATION SENSOR ERROR 4 Registration sensor error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 42049001TH Rev 3 61 LCD English 7 means no display in upper line REGISTRATION SENSOR ERROR 5 Varies Attention LED Oki Data CONFIDENTIAL Description Registration sensor error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual tttttt EMPTY Varies Varies tttttt
84. claws to remove the cover driver 4 3 4 5 Make screw gold and connector removal to detach the board RSM 0 6 Make two screw gold 5 removal to detach the color registration assy 6 7 Figure 2 2 14 1 Guide Eject Assy Color Registration Assy Board RSM 42049001TH Rev 3 31 EXIT sensor Color aral 2 Heater thermistor amp Fuse cut out Density sensor Oki Data CONFIDENTIAL Heater AC Color registration sensor CZ sensor l RES d 7 C 7 c MIY E E gt UU d Belt motor EI CIS 5 e lt tc L d ES O P u EJ Sch s a C ijo emma E DS Heater moter Belt thermistor Board RSN Figure 2 2 14 2 Board RSM Cable Route 42049001TH Rev 3 32 Oki Data CONFIDENTIAL 2 2 15 FAN Fus
85. count values for consumables which are not initialized even after replacement of the consumables and is counted without break 1 Enter the normal self diagnostic mode press MENU or MENU key until the upper display PRINTER STATUS appears and press the Enter key the MENU key is for item increment and the MENU key for item decrement 2 When the MENU or MENU key is pressed the life cycle consumption status of the consumables shows up item by item the ONLINE and CANCEL keys are invalid 3 Pressing the BACK key ends the test flips the display back to step 1 Total sheets fed Top Display TOTAL SHEETS FEED Bottom Display kkkkkkkk PRINTS Format Decimal Details Shows the total number of sheets fed including blank pages Print black BLACK IMPRESSIONS kkkkkkkk IMAGES Decimal Show the numbers of pages images Print yellow YELLOW IMPRESSIONS kkkkkkkk IMAGES Decimal impressed using image drums Print magenta MAGENTA IMPRESSIONS kkkkkkkk IMAGES Decimal Print cyan CYAN IMPRESSIONS kkkkkkkk IMAGES Decimal 42049001TH Rev 3 57 3 1 2 8 Operator panel display Display LCD English L1 means no display in upper line ONLINE ttttttt XXXX Attention LED Varies Oki Data CONFIDENTIAL Description Shows on line status OFFLINE XXX ttttttt OFF Varies Shows off line status FILE ACCE
86. d the low voltage power unit see section 2 2 12 4 Remove the plate heat the eject assy the cover driver the color registration assy and the board RSM see section 2 2 14 Unscrew the two screws gold 1 to remove the plate driver 2 Disengage the latch to remove the cover hopping 3 Remove the fan fuser and the image drum up down sensor 4 see section 2 2 15 8 Disengage the latch to remove the gear assy planet the shaft and the three rollers 7 Unscrew the two screws gold 8 to remove the side plate R assy 9 0 gear idle K 49 and Y and C 4J and M 5 11 Remove the three screws gold 46 to remove the plate lock out ID 30 and the plate inner 7 12 Remove the screws gold 48 one screws each motor ID 49 and the connectors then uninstall the motors ID 49 13 Remove the screw gold and the two screws black 8 to remove the gear assy HP on 14 Remove the screw gold to uninstall the solenoid 23 15 Remove the spring 63 disengage the claw and remove the bushing 65 the hopping roller shaft and the frame hopping 16 Detach the paper end sensor 29 and the paper end lever 29 42049001TH Rev 3 36 Oki Data CONFIDENTIAL Figure 2 2 18 Main Motors Solenoid Paper End Sensor 37 42049001TH Rev 3 2 2 19 Feed Roller 1 Remove the cassette 2 Unlatch and detach the feed roller 1
87. ding Jam Multipurpose tray Paper Feed Jam Paper Exit Jam Duplex Print Jam Paper Size Error Image Drum Up Down Operation Error Fuser Unit Error Motor Fan Error Note When replacing engine boards RSN PWBs read in the EEPROM chip data from the boards and copy it onto installed new boards Is an error message displayed YES Perform according to the error message Yno Is black displayed in the top and bottom lines of the operator panel LCD r NO Is asterisk mark displayed in the operator panel LCD NO The operator panel LCD displays none YES Check the power supply voltage 3 3V and 5V 3 3V to pins 4 and 5 and 5V to pins 7 and 8 of RSN PWB CUIF connector NO Replace the power supply YES Replace the engine board Y YES Is ROM DIMM A set properly NO Seta program DIMM to ROM DIMM A properly If the error is not recovered replace the CU board Wes Check the connection between the engine board and the OPE board If the error is not recovered replace the engine board or the OPE board 42049001TH Rev 3 84 Oki Data CONFIDENTIAL CD The printer does not operate properly after it is turned on Turn the printer off and on again Does mmmmmmmumummm appear for about one second NO Is the AC cable connected properly NO Connect the AC cable properly y YES Is 5V being output to the operator panel connector OPE connector on the engine board RSN PWB P
88. e set to DISABLE is received the printer will display INVALID DATA and discard received data HP GL 2 is under development and there is no plan to implement as yet in the product PX715 Cannot disable PS3 PostScript Same as PX711 713 Only menu is implemented for future expansion When PCL is set to DISABLE the data of HP GL 2 or PCL XL will not be printed even though it is set to ENABLE The data is processed as invalid Setting ENABLE to IBM PPR III XL or EPSON FX in Japanese brands will not assure the normal operation Setting ENABLE to ESPC P in overseas brands will not assure the normal operation ESC P EMULATION Not available for overseas model C5300 nSelectin DISABLE ENABLE Specifies the function of SELECT IN signal for DC1 DC3 command When ENABLE is selected if SELECT IN signal is high level in power on sequence DC1 DC3 command is effective When DISABLE is selected DC1 DC3 command is ignored all the time SELECT IN signal is LOW level only Even if EMULATION setting of SYS CONFIG MENU is AUTO this item is effective in ESC P Emulation NAutoFd DISABLE ENABLE Specifies the function of AUTO FEED XT signal When ENABLE is selected if AUTO FEED XT signal is low level in power on sequence Line feed for CR code is performed When DISABLE is selected line feed for CR code is not performed AUTO FEED XT signal is HIGH level only Even if
89. each sensor leverto checkthe signals on FSNS connector pins of the engine board RSN PWB Pin 4 Entrance sensor 1 Pin 2 Entrance sensor 2 NO Replace the front sensor board RSF PWB after checking signal cable connection YES Replace the engine board after checking signal cable connection Y NO Does a paper loading jam occur moments after paper is drawn into the printer YES Has paper reached the entrance sensor 1 or the entrance sensor 2 YES Go to A NO Replace the feed roller or the paper Cassettes paper separation frame assy T NO Is the 1st hopping motor running YES Is the solenoid operating properly NO Replace the solenoid Y YES Does the solenoid have a rated resistance approx 8 90 NO Replace the solenoid YES Replace the feed roller or the paper cassette s paper separation frame assy T NO Does the 1st hopping motor have a rated resistance approx 3 50 NO Replace the 1st hopping motor Y YES Is 24V being output to the fuse F2 on the engine board NO Replace the low voltage power unit YES Replace the engine board after checking gear engagement and cable connection 42049001TH Rev 3 86 Oki Data CONFIDENTIAL 5 2 Paper Loading Jam Multipurpose tray Does a paper loading jam occur immediately after the printer is turned on YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2 YES Remove the jammed paper A Y NO Does the lever of the entrance sens
90. ear Oki Data CONFIDENTIAL Remarks per 500 per 1000 per 2000 4 42049601 Plate Base 1 2 4 42049701 Guide Assy Cassette L 1 42050101 Guide Assy Cassette R 42050301 Plate Beam 42050401 Lever End 40135301 Photo Interrupter SNS END 42141101 CONN Cord AMP3P AMP3P PU P END 4YC4061 1026P001 Tape L 30mm O OINI OI a AJOJN 42050701 Shaft Hopping 42050801 Stopper HP o 42050901 Holder Planet HP E IW 42051001 Gear Planet Z12 HP ER wo 42051101 Gear Z24 50 HP 4 A 42051201 Stopper Z45 48 HP E al 42051401 Bracket Assy Sub Oo 41513401 Bearing Metal Y 4PP4083 6022P002 BEARING A e 42052301 Gear Hopping Z38 HP e Ke 42052501 Spring Sub AJo 2 0 j00 0 05 0 A Po o 42052601 Roller Assy Hopping Aa IW N eg 42368501 Motor Fan 60 PowL SA9 1016 Nm IW 4PB4013 3100P006 Cup Screw A N wm 42423301 Plate Patch mi m mj o m R m m as a a A A Al Ah ATA SA9 0926 n A 42104603 Tape AL Film L 35mm SA9 0980 NK2 16SUS Pin 2233013P0100 Connector 9715B 10Z02 2nd Tray 42049001TH Rev 3 144 Oki Data CONFIDENTIAL Figure 7 11 Eject Assy 145 420
91. ent 2 By pressing the MENU or MENU key the consumption status of consumables comes into view item by item the ONLINE and CANCEL keys are invalid 3 Pressing the BACK key ends the test the display of step 1 is restored Fuser unit Top Display FUSER UNIT Bottom Display kkkkkkkk PRINTS Format Decimal Details Shows the number of pages printed prints after installation of a new fuser unit to date Belt unit TR BELT UNIT kkkkkkkk IMAG ES Decimal Converts into a count on an A4 size page basis at 3 pages per job and shows the number of pages impressed images after installation of a new belt unit to date ID unit black BLACK ID UNIT kkkkkkkk IMAG ES ID unit yellow YELLOW ID UNIT kkkkkkkk IMAG ES ID unit magenta MAGENTA ID UNIT kkkkkkkk IMAG ES ID unit cyan CYAN ID UNIT kkkkkkkk IMAG ES Convert the numbers of revolutions of image drum units after the installation of those units to date into counts on a letter A4 size page basis at 3 pages per job and show it Toner black BLACK TONER iA Toner yellow YELLOW TONER A Toner magenta MAGENTA TONER A Toner cyan CYAN TONER A 3 1 2 7 Consumable counter display continuous Show the amounts of toner used The self diagnosis is used to indicate the consumable life cycle consumption status of a printer The status means those
92. er Belt Motor High Voltage Power Supply Board Cover Open Switch Image Drum Up Down Sensor 1 Remove the left side cover see section 2 2 2 2 Make screw gold 1 and connector removal to detach the belt motor E Remove the screw gold disengage the latch and make connector removal to detach the high voltage power supply board 2 4 Remove the two screws gold 5 to remove the cover rear 6 5 Remove the connector and turning the FAN Fuser 2 detach the FAN Fuser 6 Remove the connector and unlatch the cover open switch 8 to detach the switch 7 Remove the connector and pull out the lock piece 9 to detach the image drum up down sensor 0 Figure 2 2 15 FAN Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch Image Drum Up Down Sensor 42049001TH Rev 3 33 Oki Data CONFIDENTIAL 2 2 16 Multipurpose Tray MPT Assy Open the MPT assy 1 Remove the two stoppers and the two supports to detach the MPT assy 2 Support each side Figure 2 2 16 MPT Assy 34 42049001TH Rev 3 Oki Data CONFIDENTIAL 2 2 17 Feeder Unit Board RSF Multipurpose Tray MPT Hopping Roller Multipurpose Tray MPT Frame Separator Cover Front 1 Open the top cover 1 2 Remove the left side cover see section 2 2 3 3 Make plate shield GDI and connector removal see section 2 2 7 4 Disengage
93. er K ODA Packed in box 42127408 Toner K OEL Packed in box 42127412 Toner K AOS Packed in box 42126615 G 42126603 ID C ODA Packed in box 42126607 ID C OEL Packed in box 42126611 ID C AOS Packed in box 42126614 Ip M 42126602 ID M ODA Packed in box 42126606 ID M OEL Packed in box 42126610 ID M AOS Packed in box 42126613 ID 42126601 ID Y ODA Packed in box 42126605 ID Y OEL Packed in box 42126609 ID Y AOS Packed in box 42126616 K 42126604 ID K ODA Packed in box 42126608 ID K OEL Packed in box 42126612 ID K AOS Packed in box 42158704 Belt Unit 42158701 Belt Unit ODA Packed in box 42158702 Belt Unit OEL Packed in box 42158703 Belt Unit AOS Packed in box 42135601 Board RSM 42065101 Sensor Assy Color Regist 42049001TH Rev 3 123 Oki Data CONFIDENTIAL Table 7 1 2 3 Parts Layout Parts No Recommended Q ty Year Remarks per per per 500 1000 2000 N A 42066901 Cover Driver 1 42079601 Cover Assy SideR 42294101 Plate Assy Shield GDI 42079101 Plate Assy Shield PCL 42135501 Print Engine Controller PWB 42141601 CONN Cord 42373501 Controler Board CU GDI ARC PWB
94. ertain period Seconds is requested If it immediately disappears cannot tell whether or not it was cancelled Job cancelled because of no permission for printing Related to JobAccount 1 Job received from a user not permitted to print 2 Color Job received from a user not permitted to print in color 42049001TH Rev 3 58 LCD English 7 means no display in upper line CANCELING JOB BUFFER FULL CANCELING JOB JAM Attention LED Oki Data CONFIDENTIAL Description Job cancelled because the log saving area in printer is running out and Job cancelled when log full occurs is set Related to JobAccount Job cancelled and the data is being discarded till the end of the Job because JAM occurs when JAM RECOVERY is set to OFF WARMING UP Varies Varies Warming up OPTIMIZING TEMP Varies Varies Because the drum temperature is high printing is temporarily suspended Or the printer is waiting for implementation of heat measure for media switch from narrow paper to wide paper POWER SAVE A printer is in power save mode Displayed in a combina tion of other message in the first line ADJUSTING COLOR Auto registration adjusting in progress ADJUSTING DENSITY Auto tone adjusting in progress ADJUSTING DENSITY Varies Varies Auto density adjusting in progress Downloading PU firmware Displayed messages are output b
95. ffect at Cover Open Close while allowing printing approx 50 pages T B D A4 density 5 CHECK TONER CARTRIDGE nnn TONER SENSOR ERROR Something is wrong with Toner Sensor If the Engine setting is Factory mode error display appears as mentioned later This warning has appeared since PU FW 00 83 Y OPEN FRONT COVER nnn PAPER SIZE ERROR Inappropriate size paper was fed from a tray Check the paper in the trays or check for Multiple feed Open and close the cover to perform recovery printing and continue CHECK MP TRAY nnn PAPER JAM JAM has occurred MP TRAY1 OPEN FRONT COVER nnn PAPER JAM JAM has occurred TRAY1 TRAY2 FEED DUPLEX OPEN TOP COVER nnn PAPER JAM JAM has occurred in paper path Transport Exit Duplex Entry Printing Page Lost 42049001TH Rev 3 75 Display on Operator Panel OPEN DUPLEX COVER nnn PAPER JAM Oki Data CONFIDENTIAL Table 5 1 1 Operator Alarm 3 5 Attention LED Description JAM has occurred nearby DUPLEX unit Duplex Reversal Duplex Input Multifeed in Duplex Unit INSTALL DUPLEX UNIT nnn DUPLEX UNIT OPEN Displayed if jam is occurring in Duplex Unit and the Duplex unit is removed If a user removes the Duplex Unit when jam is not occurring in the Duplex unit Service Call Error 181 occurs REPLACE IMAGE DRUM nnn DRUM LIFE Drum life Warning status takes effect at cover open close W
96. hen the printer printed 500 pages value of PU FW 00 80 PU FW 00 791 20 pages the error occurs again Y REPLACE FUSER nnn FUSER LIFE Fuser life Warning status occurs at cover open close When the printer printed 500 pages the error occurs again REPLACE BELT nnn BELT LIFE Belt life Warning status takes effect at cover open close When the printer printed 500 pages value of PU FW 00 80 PU FW 00 791 20 pages the error occurs again REPLACE BELT nnn BELT LIF Water toner full Warning status takes effect at cover open close When the printer printed 500 pages the error occurs again CHECK IMAGE DRUM nnn DRUM MISSING Drum is not correctly installed Y M C CHECK IMAGE DRUM amp BELT LOCK nnn K DRUM MISSING Belt is unlocked or black drum is not correctly installed K CHECK BELT nnn BELT MISSING Belt unit is not correctly installed CHECK FUSER nnn FUSER MISSING Fuser unit is not correctly installed CLOSE COVER nnn COVER OPEN Cover is open TOP Top Cover FRONT Front Cover When either the upper or front cover is open 310 and 311 appear in toggle because the sensor cannot identify which cover is open CLOSE COVER nnn DUPLEX COVER OPEN Cover is open DUPLEX 42049001TH Rev 3 76 Display on Operator Panel DOWNLOAD MODE DATA RECEIVE Oki Data CONFIDENTIAL Table 5 1 1 Operator Alarm 4 5 Attention
97. ht reflected H Light shielded Toner sensor C L Light reflected H Light shielded Toner sensor M L Light reflected H Light shielded 9Ner sensor Y L Light reflected H Light shielded SWITCHSCANO3 Cover open L Cover open H Cover close SWITCHSCANO4 SWITCHSCANO5 SWITCHSCANO6 SWITCHSCANO7 SWITCHSCANO8 AD Value H olor alignment sensor R AD Value H Density sensor AD Value H SWITCHSCANO9 Fuser thermistor AD Value H SWITCHSCAN10 Humidity sensor AD Value H Temperature sensor AD Value H Belt thermistor AD Value H SWITCHSCAN11 Option Duplex in sensor L Paper absent H Paper present Duplex rear sensor L Paper absent H Paper present Duplex cover open sensor L Cover open H Cover close Duplex front sensor L Paper absent H Paper present SWITCHSCAN12 Option Duplex bottom sensor L Absence detected H Presence detected SWITCHSCAN13 Option ray 2 paper end sensor L Paper absent H Paper present 1st tray sensor L Paper absent H Paper present SWITCHSCAN14 Option Tray 2 entrance L Paper absent H Paper present SWITCHSCAN15 Option SWITCHSCAN16 Option SWITCHSCAN18 Option SWITCHSCAN19 Option SWITCHSCAN20 Option SWITCHSCANe 1 Option SWITCHSCAN22 Option SWITCHSCAN17 Option
98. ife count Total number of sheets fed Pages Black Pages Yellow Pages Magenta Pages Cyan 3 2 2 Respective numbers of pages impressed images with image drums Numbers of pages impressed images from installation of new image drum units EEPROM Setting after ARC Board OWL Board SPA Board Replacement When ARC OWL SPA board replacement data in user used board EEPROM is to be copied onto new boards using maintenance utility software to allow new boards to inherit user defined information and font installation information When user used EEPROMs are unusable due to its problem new boards whose destinations and must have been set are to be used Also new EEPROM destinations must have been set 42049001TH Rev 3 68 Oki Data CONFIDENTIAL 3 2 3 Destination Setting Check Method Printing demo page Destination setting is to be conducted at final setting after part installation in printers The destination setting for each printer which defaults to OEL is to be set to the destination of the printer without exception at the time it is shipped Note Destination settings are stored in ARC board OWL board SPA board EEPROM 1 Maintenance use boards Destination setting for maintenance use boards to Japan indirect sales ODA OEL and APS is not performed They are shipped with the destination settings set to their default 2 Setting from operator panel Each printer is bo
99. ignals Pin No Signal Name Signal Direction Functions 1 Nstrobe HostClk PR Pulse for reading data in at trailing edge 2 DATA 1 3 DATA 2 4 DATA 3 8 bit parallel data 5 DATA 4 PR Each signal is HIGH when data is logical 1 and 6 DATA 5 LOW when it is logical 0 7 DATA 6 8 DATA 7 9 DATA 8 10 nAck PtrClk PR Indicates the completion of data reception 11 Busy PtrBusy lt PR Indicates whether the printer is ready for receiving data Data cannot be received while the signal is HIGH 12 PError AckDataReq lt PR Indicates paper error when held HIGH 13 Select Xflag PR HIGH without exception when the parallel interface is enabled 14 NAutoFd HostBusy PR Used in bidirectional communication 15 Unassigned 16 GND Signal ground 17 FG Chassis ground 18 5V lt PR Used for supplying 5V Power cannot be supplied to the outside of the printer 19 a GND Signal ground 30 31 NInit nlnit PR Initializes the printer when held LOW 32 NFault nDataAvail lt PR LOW during alarm 33 GND Signal ground 34 Unassigned 35 HILEVEL PR Pulled up to 5V at 3 3KQ inside the printer 36 Nselectin PR Used in bidirectional communication Low without IEEE 1284 active exception in compatible mode Note Parenthesized signal names are used in nibble mode Only functions in compatible mode are listed This printer supports the
100. in 4 5V Pin 7 OV YES Is 5V being output to the connector CN1 on the OPE board RSP PWB Pin 4 5V Pin 7 OV t NO Is the operator panel cable connected properly NO Connect the cable properly Y YES Replace the operator panel cable Has the printer recovered from the error NO Replace the OPE board Y ves End Y NO Is 5V being output to the POWER connector on the engine board RSN PWB Pins 7 to 9 5V Pins 1 to 3 and 13 to 17 OV NO Replace the low voltage power unit after checking the connection of the POWER connector YES Replace the engine board Y YES Are the following voltages being output to the CU board PUIF connector Pins 7 and 8 5V Pins 4 and 5 3 3V Pins 1 2 3 and 6 OV YES Replace the CU Board Y wo Are the following voltages being output to the POWER connector on the engine board Pins 7 to 9 5V Pins 10 to 12 3 3V Pins 4to 6 24V Pins 1 to 3 and 13 to 17 OV YES Replace the engine board NO Replace the low voltage power unit 42049001TH Rev 3 85 Oki Data CONFIDENTIAL 5 1 Paper Loading Jam 1st tray Does a paper loading jam occur immediately after the printer is turned on YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2 YES Remove the jammed paper A Y NO Do the levers of entrance sensor1 and the entrance sensor 2 move properly NO Replace defective sensor lever s T YES Dothesensors operate properly Operate
101. ing n2 o 42135701 Board PRD 09 o 42055201 Spring Contact TL wm A 42141401 CONN Cord JST12P JST4PX3 PU Y M C motor 09 n 42141501 CONN Cord JST26P JST26P PU RSM wm wm 42303501 CONN Cord JST2P JST2P PU BELT Thermistor Co A 42141301 CONN Cord JST8P JST4PX2 PU HOP K motor wm al 42058501 Guide Cable F 09 o RE2 SK Ring SA9 1237 42049001TH Rev 3 135 Oki Data CONFIDENTIAL Figure 7 7 Plate Assy Side L 136 42049001TH Rev 3 Table 7 7 Plate Assy Side L Parts No Oki Data CONFIDENTIAL Recommended Q ty Year Remarks per 500 per 1000 per 2000 42060101 Plate Side L Caulking 1 2 4 42054601 Motor Pulse ID Belt 42141701 CONN Cord JST4P JST4P 42060401 Contact Assy 42060701 Bush 42060801 Link Liftup L 42055701 Gear Planet 42060901 Guide Assy Side L 2 3 4 5 6 7 8 9 4PB4013 3100P006 Cup Screw A aa o 42025701 Micro switch Assy Aa IW RES SK Ring 42049001TH Rev 3 137 Oki Data CONFIDENTIAL C5300 Figure 7 8 1 Plate Assy Shield C5300 138 42049001TH Rev 3 Oki Data CONFIDENTIAL C5100 Figure 7 8
102. jl reboot bin prn or turn the printer off and on again PJL Files Required 1 Pjl_ship bin 2 Pjl reboot bin 42049001TH Rev 3 67 Note Oki Data CONFIDENTIAL Note that because EEPROM engine controller board replacement clears information on the life of a belt unit toner image drum units etc errors are introduced in the control of the life until they are replaced after the EEPROM replacement Counts cleared upon EEPROM replacement are as follows The counts except Total Sheets Fed are cleared the errors being eliminated at the point where the units for which the counts are provided have been replaced with new ones Fuser unit Description Fuser unit life count Count Description A value converted on a A4 size paper basis from number of pages printed prints after installation of a new fuser unit Belt unit life count A value converted on a A4 size paper basis from number of pages impressed images after installation of a new belt unit Image drum unit Image drum unit Image drum unit Image drum unit Black Yellow Magenta Cyan Respective life counts of image drum units Values converted on a A4 size paper basis from numbers of revolutions after installation of new image drum units Toner Black Toner Yellow Toner Magenta Toner Cyan Respective counts of toner amounts used Numbers of dots printed Total number of sheets fed Printer l
103. l Error 5 5 An error was detected of the CU program 203 214 is not occure in usual operating Error Description Reinstall the CU board Is the error message displayed again Oki Data CONFIDENTIAL Solution After turn power OFF check connections between CU board and PU board Then turn power ON again Service call 220 Error False setting of a record medium detected by a print statistics Take off the HDD or replaced Reset original HDD Power off on 901 Error 902 Error Short or open in belt thermistor detected Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt ther mistor Power off on 903 Error 904 Error Abnormal tem perature detected by belt thermistor high temp or low temp Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt thermistor and leave aside for 30 min Then turn power ON again 42049001TH Rev 3 83 Oki Data CONFIDENTIAL 5 5 2 Preparing for troubleshooting 1 Operator panel display Problems that are generated in this device are indicated in the LCD Apply proper measures according to the message displayed in the LCD Problem Flow Chart No Printer Malfunction after Turn on Jam Errors Paper Loading Jam 1st tray Paper Loa
104. layed in a combination of other message in the first line Y M C K ORDER FUSER Varies Fuser unit near life Warning ORDER BELT Belt unit near life warning FUSER LIFE If a fuser life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again BELT LIFE Varies If a belt life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again TONER EMPTY Varies If a toner empty occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed approx 50 pages A4 density 596 the error occurs again DRUM LIFE Varies If a drum life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again Y BELT REFLEX ERROR Varies Belt Reflex Check error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual DENSITY SHUTTER ERROR2 This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual DENSITY SHUTTER ERROR1 This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual
105. lem been resolved YES End T NO Is the engine board RSN PWB connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect the engine board to the connection board correctly Y ves Replace the engine board RSN PWB after checking cable connection Has the problem been corrected YES End Note When replacing the engine board RSN PWB extract EEPROM data from it and copy the data onto a new engine board 42049001TH Rev 3 99 Oki Data CONFIDENTIAL 5 Vertical belt or line white or uneven color Fig 5 2 Are the LED heads dirty YES Clean dirty LED head s Y NO Are the image drum pins connected to the contact assy properly see figure 5 3 D NO Connect not properly connected pin s to the contact assy correctly 4 YES Replace the image drum units Are ihe LED head assys connected to the CU board ARC PWB OWL PWB SPA PWB properly NO Connect not properly connected LED head assy s to the CU board ARC PWB OWL PWB SPA PWB correctly T YES Replace LED head assys after checking cable connection Has the problem been corrected YES End Y NO Replace the high voltage belt unit Has the problem been corrected YES End Y NO Replace the connection board Y73 PWB after checking cable connection Has the problem been resolved YES End Y NO Is the I D terminal connected properly to the contact assembly See Fig 5 3 NO Is the engine board RSN PW
106. lity mode Nibble mode ECP mode Data bit length 8 bits Compatibility mode 4bits Nibble mode 9 bits ECP mode 1 2 Parallel Interface Connector and Cable 1 Connector Printer side 36 pin receptacle Type 57LE 40360 12 D56 made by Daiichi Denshi or equivalent Cable side 36 pin plug Type 57FE 30360 20N D8 made by Daiichi Denshi or equivalent Connector Pin Arrangement Viewed from Cable Side 2 Cable Cable length 1 8 m max A shielded cable composed of twisted pair wires is recommended for noise prevention 1 3 Parallel Interface Level LOW 0 V to 0 8 V HIGH 2 4 V to 5 0 V 42049001TH Rev 3 147 Oki Data CONFIDENTIAL 1 4 Timing Charts Compatible mode a Data receiving timing PARALLEL DATA DATA BITs 1 to 8 f 0 5 us min lt 0 5 us min gt lt 0 5 us m nStrobe 0 5 us min 0 5 us max BUSY nAck 0 5 us to 3 us He 0 min b On line off line switching timing by ON LINE SW ON LINE SW E N A BUSY SELECT 100 ms max c Off line on line switching timing by ON LINE SW ON LINE SW Nen m dil a BUSY E SELECT A NN ACKNOWLEDGE d nlnit timing invalid by default Menu set AA 50 us min INPUT PRIME BUSY SELECT Bus max ACKNOWLEDGE 42049001TH Rev 3 148 1 5 Parallel I F Signals Oki Data CONFIDENTIAL Table 8 1 shows interface signal names and pin numbers Table 8 1 S
107. n in the following disassembly chart 2 2 4 Top Cover 1 Open the top cover assy 2 Remove the ten screws black 1 to detach the cable cover 2 and the top cover 3 Figure 2 2 1 Top Cover 42049001TH Rev 3 15 Oki Data CONFIDENTIAL 2 2 2 Left Side Cover 1 Open the top cover 2 Open the feeder unit 2 3 Remove the screw gold 3 to detach the left side cover 4 gt 0 Ak ASS 5 gt AY a Figure 2 2 2 Left Side Cover 42049001TH Rev 3 16 Oki Data CONFIDENTIAL 2 2 3 Right Side Cover 1 Open the top cover 2 Open the feeder unit 2 8 Loosen the screw 3 to detach the right side cover 4 loosen Figure 2 2 3 Right Side Cover 42049001TH Rev 3 17 Oki Data CONFIDENTIAL 2 2 4 Face Up Tray Open the face up tray D in the direction of the arrow and disengage it at its two places to detach it 1 L YY 3 HHH HH HHH HHH Jg LJ e My Up Tray Figure 2 2 4 Face Vi 18 42049001TH Rev 3 Oki Data CONFIDENTIAL 2 2 5 Rear Cover 1 Remove the face up tray see section 2 2 4 2 Remove the two screws gold 3 Insert a flat blade driver into the hole A to disengage the claw A at each of the two places and pull in an arc the rear cover 2 in the direction of the allow A 4 Push the lower part of the rear cover in the
108. ng data causing network inoperability NIC firmware Mac addresses Web page data OEM oriented demonstration page data in printers to OEM purchasers Using maintenance utility software Flash must be programmed with the above NIC firmware Mac addresses and Web page data 42049001TH Rev 3 108 5 6 Fuse Checking Oki Data CONFIDENTIAL When the following errors occur that fuse on the high voltage board which is associated with each error is to be checked see table 5 6 Fuse Name Table 5 6 Fuse Error Error Description M or C toner sensor error Insert Point M ID and C ID motor 24V K toner sensor error Hop and K ID motor 24V Engine Board RSN PWB Cover open error High voltage fan Ver and Y ID 24V 2nd tray or duplex unit paper jam 2nd tray and duplex 24V Paper jam during printing Belt fuser motor 24V No operator panel display 5V sensor system High Voltage Board Cover open error High voltage 24V 42049001TH Rev 3 109 Oki Data CONFIDENTIAL CONNECTION DIAGRAM 6 Resistance Checks 6 1 750 9 y pue e suid use jeg 509 2 pue suid use jeg Dk N 1010 urejN 709 y pue e suid use jeg 750 9 2 pue suid uee jeg E A 4010JN uren OS y pue e suid use jeg OS Z pue suid use jeg 9oUEISISOH uoneJjsnil enig o y Loo 9 lt f UMeJg lt
109. ngth 561 mm 2 Weight Approx 20 kg except consumables 3 Paper Type Plain paper Transparencies Recommended MLOHP01 Size Postal card Legal 13 or 14 Executive A4 A5 B5 A6 A6 held in and fed from only 1st tray and front feeder Weight 1st tray 55 kg to 103 kg 64 to 120 g m2 Front feeder 55 kg to 172 kg 64 to 203 g m2 4 Print Speed Color 12 pages per minute Transparencies 6 pages per minute Monochrome 20 pages per minute Transparencies 12 pages per minute Postal Cards Labels Thick Paper 8 pages per minute 5 Resolution 600 x 1200 dots per inch 6 Power Input 100 VAC 10 7 Power Consumption Peak 850W Normal Operating 400W 5 duty Idle 80W Power Save Mode 18W or less 8 Frequency 50Hz or 60Hz 2 Hz 9 Noise Operating 54 dB Without duplex unit and 2nd tray Standby 40 dB Power Saving Background noise CH a Consumable Life Toner Cartridges 5 000 pages images 5 duty Each of Y M C and k Image Drums 22 000 pages images 5 duty Continuous printing Each of Y M C and K ech Parts Replaced Periodically Fuser Unit Every 45 000 pages prints Belt Unit Equivalent of 50 000 pages images 3 pages job 42049001TH Rev 3 11 Oki Data CONFIDENTIAL 12 Temperature and Relative Humidity Temperatures Temperature condition Celsius Remarks Operating 10 to 32 17 to 27 Celsius Temperatures to assure full
110. nter to ready to receive download data DOWNLOAD MODE DATA RECEIVE Receiving download data 42049001TH Rev 3 771 Display on Operator Panel DOWNLOAD MODE DATA RECEIVED OK Oki Data CONFIDENTIAL Table 5 1 1 Operator Alarm 5 5 Attention LED Description Finished receiving download data DOWNLOAD MODE REC DATA ERROR lt No gt An error occurs when receiving download data 001 Size error 002 ChechSUM error 003 Printer model No error 004 Module UE version error 005 FAT Version error DOWNLOAD MODE DATA WRITING Writing download data DOWNLOAD MODE DATA WRITTEN OK Finished writing download data DOWNLOAD MODE DATA WRITE ERROR lt No gt An error occurs when writing download data 011 Memory alloc error 012 Download File error 013 Device free space reserving error 014 Device free space insufficient error 015 File Write error 016 CU F W Mismatch error INITIALIZING The controller side is initializing RAM CHECK kk k kk k kkk kk kk AR RAM checking appears after every 1 16 of the total amount has been checked 42049001TH Rev 3 78 Message Service call 001 Error C5300 only Table 5 1 2 Service Call Error 1 5 Machine Check Exception Hardware fault detected Board defectiveness or Shortage of power supply volume Error Description Oki Data CONFIDENTIAL Solution
111. nting This self diagnostic routine is used when PU inside test patterns are printed The other test patterns are in controller s storage 1 Go into the self diagnostic level 1 mode press the MENU or MENU key until TEST PRINT comes into view in the upper display and press the ENTER key the MENU key is for test item increment and the MENU key for test item decrement 2 Items applied only to test printing are shown on the lower display Press the MENU or MENU key until an item to be set appears and hit the ENTER key the MENU key is for item increment and the MENU key for item decrement When items need not be set must be left at their defaults go to step 5 3 Press the MENU or MENU key and when the item that has been set in step 2 is reached press the Enter key The item and its setting are displayed on the upper and lower panel respectively The setting is incremented by pressing the MENU key and decremented by pressing the MENU key the last displayed setting is applied Pressing the BACK key determines the setting restoring the view of step 2 Repeat step 3 as necessary E EST PATTERN Set Value Function PRINT EXECUTE Starts printing at the press of the ENTER key and ends the printing at the press of the CANCEL key Page basis TEST PATTERN 0 Prints a blank page 1107 Print a pattern 8 to 15 Print a blank page TRAY 1 Selects a unit in which paper is to be lo
112. or Note nnn is an error code When Service call is displayed error information that corresponds to the error code appears in the bottom line in the LCD Be sure to make a note of and report to related departments the descriptive information such as numeric values that indicate addresses which is used for troubleshooting Error codes their definitions and remedies are described in Table 5 1 1 Display on Operator Panel LOAD mmm ppp AND PRESS ONLINE SWITCH nnn tttttt MEDIA MISMATCH Attention LED Table 5 1 1 Operator Alarm 1 5 Description The media type in the tray does not match the print data Load mmm ppp paper in tttttt tray MPTRAY MP Tray TRAYA Tray 1 TRAY Tray 2 LOAD mmm ppp AND PRESS ONLINE SWITCH nnn tttttt SIZE MISMATCH The media size or both media size and media type in the tray does not match the print data Load mmmmmmmmm ppppppp paper in tttttt tray MPTRAY MP Tray TRAY1 Tray 1 TRAY2 Tray 2 NETWORK CONFIG WRITING Saving the Network configration to Flash memory when setting item which relate to Network was changed NETWORK INITIAL WAIT A MOMENT Network initializing LOAD mm nnn tttttt EMPTY Printing request is issued to an empty tttttt tray Printing request is issued to Tray2 which is opened Printing request is issued to Tray1 which is opened when Tray2 is not exist Load Mmmmmmmmm paper TRAY1 Tray 1 TRAY2 Tray 2 LOAD mmm AND PRES
113. or 2 move properly NO Replace the lever T YES Does the entrance sensor 2 work properly Operate the lever to check through the switch scantestof System Maintenance mode the sensor for proper working orto check the signal on a corresponding FSNS connector pin of the engine board RSN PWB Pin 3 Entrance sensor 2 NO Replace the front sensor board RSF PWB after checking signal cable connection YES Replace the engine board after checking signal cable connection Y NO Does a paper loading jam occur at the instant after paper is drawn into the printer YES Has paper reached the entrance sensor 2 YES Go to A NO Replace the multipurpose tray assy T NO Is the hopping motor running NO Is 24V being output to the fuse F2 on the engine board NO Replace the low voltage power unit YES Replace the engine board after checking cable connection Y YES Is the MPT feed roller turning NO Replace the gear assy hopping YES Replace the engine board after checking cable connection 42049001TH Rev 3 87 Oki Data CONFIDENTIAL 3 Paper Feed Jam r Does the printer have a paperfeed jam immediately after it is turned on YES Is paper jammed at the write sensor YES Remove the jammed paper Y NO Does the write sensor lever move properly NO Replace the lever Y YES Does the write sensor work properly Operate the sensor lever to check the signal on a corresponding FSNS connector pin of the engine boa
114. ort function 8 ONLINE key Performs printer activation in an exclusive mode which downloads objects such as networks and USBs 9 ENTER key Performs Admin menu activation 42049001TH Rev 3 65 Oki Data CONFIDENTIAL 3 2 Adjustments after Parts Replacement Adjustments required after parts replacementare described below The adjustment and correction of color registration must be performed without exception Replaced Part Adjustment LED Head Not required Image Drum Cartridge Any of Y M C and K Not required Fuser Unit Not required Belt Unit Not required PU RSN Board Copying of EEPROM data Note CU ARC Board OWL Board SPA Board Copying of EEPROM data Note Shutter Setting of correction value for density detection calibration chip Note When a PU RSN board is replaced with a new one data may not be read out of its EEPROM In such cases color balance must be adjusted 42049001TH Rev 3 66 Oki Data CONFIDENTIAL 3 2 1 Precautions in replacing engine controller board When replacing an engine controller board RSN PWB read EEPROM data from the board and copy it onto a new board using maintenance utility software When SERVICE CALL 105 an engine EEPROM error appears on the operator panel engine controller board replacement to a new board should be made Version read function fuse cut off is disabled when EEP
115. oted in Maintenance mode and its destination is set While holding the MENU and MENU keys down turn on the printer After MAINTENANCE MENU appears the display changes to OKIUSER e Press the MENU key select destination setting OKIUSER and press the ENTER key JP is shown on the lower display Press the ENTER key select a destination using the MENU or MENU key and hit the ENTER key Press the BACK key to confirm the selection With the two presses of BACK key or the one press of ONLINE key the printer is restarted with the destination changed 3 Description C5100 5300 printers to Japan domestic and overseas destinations share a ROM Destination setting must be performed where the ROM is used in printers to other than OEL destinations destination settings default to OEL Destination settings are stored in ARC board EEPROM Program ROM version changes return destination settings to their initial values Destination setting for maintenance use boards which destinations are not set at the time of shipment is to be carried out when they are used If destination is OEL and Russian compatible panel is installed you need to change CODESET in CONFIG MENU in SYSTEM MAINTENANCE MENU to TYPE2 and reboot Refer to Section 3 0 1 System Maintenance Menu 3 3 Print Density Adjustment Auto Density Adjustment mode is set to AUTO at printer shipment which may cause print density to be out of its appro
116. priate balance during printer operation In such cases the density is to be adjusted Notes Print density adjustment is to be performed with printers at rest Do not adjust print density during printer warming up 1 Press the MENU or MENU key several times to show COLOR MENU and press the ENTER key 2 Press the MENU or MENU key to display DENSITY ADJUSTMENT RESET 3 Press the ENTER key Auto print density adjustment starts 42049001TH Rev 3 69 Oki Data CONFIDENTIAL 3 4 Print Density Adjustment Calibration Chip Print Density Input to Print Density Detection Calibration Chip 1 Each PU is to be programmed with a calibration target correction value the last two characters of barcode information about which see the illustration shown below that is a shutter label marking With shutter sheet color print density sensor or PU board replacement correction value reprogramming must be performed Setting from operator panel While holding the MENU and MENU keys down turn the printer on After MAINTENANCE MENU appears the display changes to OKIUSER Press the MENU key seven times to select DIAGNOSTIC MODE Press the MENU and ONLINE key ENGINE DIAG LEVEL2 is displayed Press the MENU key two times to select ENGINE PARAMETER SET Press the ONLINE or CANCEL key to show CHIP DISPERSION ADJUST 00H Pressing the ENTER key blinks the first or second character of the display
117. proper working or to check the signal on the DRIVER connector pin 8 on the engine board RSN PWB NO Replace the paper exit sensor after checking signal cable connection YES Replace the engine board T NO Is the face up stacker cover completely open or closed NO Completely open or close the cover Y ves Is the heat motor running NO Does the heat motor have a rated resistance approx 6 00 NO Replace the heat motor Y YES Is 24V being output to the DRIVER connector pin 1 on the engine board NO Replace the engine board T YES Replace the driver board after checking cable connection 4 YES Does the exit guide assy work properly NO Replace the exit guide assy 42049001TH Rev 3 89 Oki Data CONFIDENTIAL 2 5 Duplex Print Jam Does a paperfeed jam occur at the instant following the printer is turned on YES Does paper exist in the duplex unit YES Remove the jammed paper A Y NO Do the duplex in sensor rear sensor and front sensor levers move properly NO Replace problem sensor lever s T YES Do the duplex in rear and front sensors function properly Through the switch scan test of System Maintenance mode check the sensors are placed at the paper absence detection level NO Replace malfunctioned sensor s after checking cable connection Y YES Replace the duplex controller board V7X PWB T NO Does a paperfeed jam occur moments after paper is drawn into the printer
118. r switch of the printer on to l Disconnect Connect 2 Do not disassemble the printer so long as it operates properly 3 Minimize the disassembly Do not detach parts other than those shown in the replacing procedure 4 For maintenance use designated tools 5 Followthe order instructed to disassemble the printer Incorrect order may damage the parts 6 Small parts such as screws and collars tend to get lost so temporarily place and fix them in their original positions 7 When handling ICs and circuit boards such as microprocessors ROMs and RAMs do not use gloves that likely to have static 8 Do not place the printed circuit boards directly on the printer or the floor 42049001TH Rev 3 13 Oki Data CONFIDENTIAL Maintenance Tools Table 2 1 lists tools necessary to replace the printed circuit boards and the units Table 2 1 Maintenance Tools Service Tools Place of use Remarks No 1 100 Philips 1 2 2 5 mm screws screwdriver No 2 200 Philips 1 3 5 mm screws screwdriver Magnetized No 3 100 screwdriver No 5 200 screwdriver Digital multimeter Pliers Handy cleaner LED Head cleaner 1 Cleans LED head P N 4PB4083 2248P001 High voltage probe 42049001TH Rev 3 14 2 2 Part Replacement Procedures Oki Data CONFIDENTIAL This section describes the procedures for replacing the parts and assemblies show
119. rd RSN PWB Pin2 Entrance belt sensor NO Replace the front sensor board RSF PWB after checking cable connection YES Replace the engine board T NO Does the printer have a paperfeed jam immediately after the printer draws paper into it YES Has paper reached the write sensor YES Go to A Y NO Is the hopping motor running NO Does the hopping motor have a rated resistance approx 3 50 NO Replace the hopping motor YES Replace the engine board after checking gear engagement YES Replace the registration roller T NO Does a paperfeed jam occur during paper loading YES Is the belt motor running t NO Does the belt motor have a rated resistance approx 3 50 NO Replace the belt motor T YES Is 24V being output to the DRIVER connector pin 1 on the engine board NO Replace the engine board YES Replace the engine board after checking gear engagement YES Replace the belt unit after checking gear engagement NO End 42049001TH Rev 3 88 Oki Data CONFIDENTIAL 5 4 Paper Exit Jam Does a paper exit jam occur immediately following the printer is turned on YES Is paper jammed at the exit sensor YES Remove the jammed paper Y NO Does the paper exit sensor lever move properly NO Replace the lever Y YES Does the paper exit sensor work properly Operate the paper exit sensor lever to check through the switch scan test of System Maintenance mode the sensor for
120. rd EEPROM to its factory shipped configuration 2 BACK key MENU key and CANCEL key Enabled only for CU F W G1 26 X1 26 and earlier versions Performs forced HDD initialization It should be noted that data such as not yet printed data and JobAccount log data is erased with the initialization see 5 5 4 Actions Taken after Forced HDD Flash Initialization 3 MENU key MENU key and CANCEL key Enabled only for CU F W G1 26 X1 26 and earlier versions Performs forced resident Flash initialization The initialization causes network inoperability because the initialization erases data such as NIC firmware and Mac addresses see 5 5 4 Actions Taken after Forced HDD Flash Initialization For CU FW 1 27 and later versions the functions of the above 1 to 3 are replaced with those of the system maintenance menu MAINTENANCE MENU 4 MENU key MENU key and ENTER key Performs printer activation in CU program update mode Printer activation in that mode causes network inoperability because the activation disables DLM function 5 BACK key ONLINE key and CANCEL key Performs CU program activation without activating object s which have been added in download mode etc 6 MENU key an MENU key Performs system maintenance menu activation 7 BACK key MENU key and ENTER key Performs printer activation in a mode which ignores warnings errors and which at all times keeps printer on line state a factory supp
121. re and key input from their operator panels In addition to a standard menu there is a maintenance menu in the display of their operator panels The menu that serves the purpose of intended adjustment is to be selected System Maintenance Menu Turning on printer power while holding the MENU and MENU keys down activates System Maintenance menu The menu is only displayed in English on a printer to any destination Note changed is hidden from users view Category System Maintenance menu from which settings such as printer destinations can be Table 3 0 1 Maintenance Menu Display Table Item 1st Line OKIUSER Value 2nd Line ODA OEL APS JP1 JPOEM1 OEMA OEML Function Sets Brand and Destination JPOEM1 Japan OEM OEMA Overseas OEM for A4 default OEML Overseas OEM for Letter default Boots up automatically when a brand is selected MAINTENANCE MENU HDD FORMAT EXECUTE Format for HDD Process as same as connecting for new HDD FLASH FORMAT EXECUTE Format for Resident FLASH NIC Program is elased MENU RESET EXECUTE Sets factory default for EEPROM of CU board CONFIG MENU CODESET TYPE1 TYPE2 TYPE1 Russian Greek does not appear TYPE2 Russian Greek appear When you select TYPE2 LANGUAGE selections in SYS CONFIG MENU in USER MENU display RUSSIAN and GREEK The value change is enabled after rebooting ENG STATUS PRINT ENG STATUS PRINT EXECUT
122. reenn 34 2 2 47 Feeder Unit Board RSF Multipurpose Tray MPT Hopping Roller Multipurpose Tray MPT Frame Separator Cover Front sese ee eee 35 2 2 48 Main Motors Solenoid Paper End Gensor sse eee eee eee eee 36 2 219 Feed Roller coccion eee HEEN ae x Ee de Haa aes 38 2 2 20 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 39 2 2 21 Fuser Unit iuter E ter ER Er EE EE ore eoe ete Pese saepe oed 40 TEE 41 3 Ba Iz pc 42 3 0 1 System Maintenance Menu 42 3 0 2 Maintenance Utility corretti ai 44 3 1 Maintenance Modes and Their Functions cccccnncncncnnnnnncncncnccncnononononacanananananononcncnononnnos 45 STT Maintenance Menl iicet td rette edet Rena kenn 45 3 1 2 Engine Maintenance Mode A 46 S124 Operator panel te tr epe eite abe P ie 46 3 1 2 2 Normal self diagnostic mode level 1 46 3 1 2 2 1 Entering self diagnostic mode level 1 47 3 1 2 2 2 Exiting self diagnostic mode sess 47 3 1 2 3 Switch scan test esse eee ereer 47 3 1 2 4 Motor and clutch test 50 E Ge lu le EE 52 3 1 2 6 Consumable counter display sse eee eee eee eee 57 3 1 2 7 Consumable counter display CONTINUOUS sese eee eee ee eee 57 3 1 2 8 Operator panel display miite erratas ean eetarea nran aer ran AAEN 58 3 1 2 9 Color registration adjustment test sese eee eee 63 3 1 2 10 Print density adjustment test
123. t ID unit Turn power ON again Replace ID Up Down sensor Service call 150 Error 153 Error ID unit fuse cannot be discon nected 150 Y 151 M 152 C 153 K Is ID unit setting proper Does error reoccur Is error recovered by replacing PRD board Reset ID unit Turn power ON again After check connec tions of cable between PRD board and PU board replace PRD board Replace PU board RSN 42049001TH Rev 3 81 Message Service call 154 Error Table 5 1 2 Service Call Error 4 5 Belt unit fuse cannot be discon nected Error Description Is belt unit setting proper Does error reoccur Oki Data CONFIDENTIAL Solution Reset belt unit Turn power ON again Check cable connec tions and replace PU board RSN Service call 155 Error Fuser unit fuse cannot be discon nected Is fuser unit set properly Does error reoccur After cleaning for fuser connector reset Turn power ON again Check cable connec tions and replace PU board RSN Service call 160 Error 163 Error Error detected by toner sensor 160 Y 161 M 162 C 163 kK It does not occure in factory default setting Is toner cartridge setting Is toner lock lever setting Does error reoccur Set toner cartridge Turn a lock lever of toner to a fixed position Replace toner sensor or assembly Service call 170 Error 171 Error
124. ver E c n v TT 22 Figure 2 2 7 2 Controller PWB C5100 42049001TH Rev 3 Oki Data CONFIDENTIAL Print engine controller PWB Figure 2 2 8 1 Print Engine Controller PWB C5300 23 DRIVER HVOLT POWER Remove the connector Q and disengage the two hooks of to detach the FAN CU Remove the three screws gold and all the connectors to detach the print engine controller Remove the three screws gold to detach the plate shield assy PCL Remove the right side cover see section 2 2 3 Open the top cover EEE FAN2 FSNS T PE HCL OPTION O COLORID HOPKID LLLLLLLI H m A n n TT 2 2 8 Print Engine Controller PWB C5300 42049001TH Rev 3 Oki Data CONFIDENTIAL C5100 Remove the plate shield assy GDI see section 2 2 7 steps 1 to 3 1 Remove the three screws gold 1 and all the connectors to detach the print engine controller PWB 2 Print engine controller PWB FAN2 ET OPTION COLORID OPKID DRIVER HVOLT POWER VIR Figure 2 2 8 2 Print Engine Controller PWB C5100 d d O LELELDLE 24 42049001TH Rev 3 Toner sensor relay Oki Data CONFIDENTIAL O YMC
125. vice call 040 Error CU EEPROM Error Does error display reappear Power OFF ON Replace ARC OWL SPA board Service call 041 Error CU Flash Error Flash ROM Error on the CU board Does error display reappear Power OFF ON Replace ARC OWL SPA board 42049001TH Rev 3 79 Message Service call 042 Error 044 Error Table 5 1 2 Service Call Error 2 5 Flash File System Error Error Description Failed access to Flash set directly on CU board Oki Data CONFIDENTIAL Solution Run forced initialization of Flash Note that NIC F W and Mac address is deleted After the initialization it is need to download NIC F W and or Mac address by Maintenance utility In the case of before CU F W G1 26 X1 26 Press CAN CEL to turn power ON And after CU F W G1 27 X1 27 execute FLASH FORMAT of MAINTENANCE MENU of SYSTEM MAINTE NANCE MENU Release buttons when FLASH FORMAT appears wait until ON LINE 2min and Replace ARC OWL SPA board if symptom does not change Service call 051 Error C5300 only CU Fan Error Abnormal CPU cooling fan on CU board Is CU Fan connector set prop erly Is error recovered by replacing fan Connect properly Replace fan Replace OWL SPA board Power off on 070 Error C5300 only PSE firmware fault detected Does error reoccur Power OFF ON Replace OWL SPA
126. wer supply I F error Is cable between PU board and high voltage power unit con nected properly Is there no improperly connec tions Connect properly Check improper connec tions for high voltage Replace high voltage power supply Service call 122 Error Low voltage power supply fan error Low voltage power supply temperature error Is fan in low voltage power supply unit operating Is fan connector connected properly Check connections for connector of fan Replace low voltage power supply Replace fan motor Replace low voltage power supply Service call 123 Error Abnormal envi ronment humidty Not connected humidity sensor Does error reoccur Power OFF ON Replace humidity sensor Service call 124 Error Abnormal envi ronment tempera ture Does error reoccur Power OFF ON Replace humidity sensor Service call 127 Error Error detected at the fuser unit cooling fan Is fan connector connected properly Does error reoccur Connect properly again Replace fan motor Replace PU board RSN Service call 131 Error 134 Error LED head fault detected 131 Y 132 M 133 C 134 K Is LED head properly set Does error reoccur Set properly for LED head unit Turn power ON again Replace LED head unit Service call 142 Error Error detented at ID position of Up Down Is ID unit set properly Does error reoccur Rese
127. y the PU firmware ORDER TONER Varies Toner low Displayed in a combination of other message in the first line If LOW TONER STOP is set in menu ATTENTION LED blinks and the printer shifts to Off line When a user presses On line switch ATTENTION LED stops blinking and lights on and printing can continue until TONER EMPTY Y M C K This message is also displayed when waste toner box is near full WASTE TONER FULL REPLACE TONER Varies The printer can still print Allows printing about 50 pages of A4 size at 5 density then stops with Waste Toner Full Error 414 415 416 again The LCD message indicates that the Waste Toner box is full Y M C PRESS ONLINE SW INVALID DATA Varies Varies Invalid data was received Press the On line switch and eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD 42049001TH Rev 3 594 LCD English 7 means no display in upper line PS3 EMUL ERROR Attention LED Varies Oki Data CONFIDENTIAL Description Interpreter has detected an error due to the following reason Receive data after this is ignored until the job completion When the job is completely received this is automatically cleared The job has a grammatical error The page is complicated and VM was used up ORDER IMAGE DRUM Varies Drum near life warning Disp
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