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HP LaserJet 8000 Paperhandling addon Service Manual2015

1. 2 28 Removal and Replacement Multibin Mailbox Power Supply 1 Locate the cable that runs from the Multibin Mailbox Power Supply down to the Multibin Mailbox Controller PCA and disconnect the cable from the Controller PCA Figure 2 27 callout 1 2 Remove the Power Supply from the Back Cover of the Multibin Mailbox by pressing the plastic retaining tabs that are on each side of the Power Supply callout 2 To Reinstall 1 Align the Power Supply with the mounting holes that are on the Back Cover so that the retaining tabs on the Power Supply callout 2 fit into their respective slots 2 Reconnect the Power Supply Cable to the Multibin Mailbox Controller PCA callout 1 Figure 2 27 Multibin Mailbox Power Supply Removal and Replacement 2 29 Figure 2 28 IL Multibin Mailbox Paper Bins and Blind Cover The procedure for removing a paper bin and the Blind Cover is the same Each bin rests in its labeled slot Remove the Left Output Bin first Lift up on the outer edge of the bin to clear the retaining notch in the frame and then pull the bin away from the Multibin Mailbox frame callout 1 Remove the Blind Cover Remove each Standard Output Bin starting at the top and working down in sequence To Reinstall Slide a bin into its designated slot and then lower the bin into the retaining notch in the frame Replace the paper bins beginning with the bottom Standard Output Bin and continuing upward in o
2. 2000 sheet Input Tray Sensors Switches Clutches and Motors CL31 Vertical Transfer Unit VTU Vertical Transfer Unit VTU an las Main Drive Clutch urat LN Deck Drive Assembly CO CIIM CUT CRNMNNNNNN CITUR TN CCOO iv cinder rer Fup ey versus ee fioros wecsume forses wm hast Power Supply Switch Normal Diagnostic Mode Power Supply Switch Theory of Operation 1 5 Paper Exit Sensor PS32 Paper Tray Raised Sensor PS34 Paper Tray Empty Sensor PS33 Paper Entry Feed Roller Sensor Pickup Roller Separation Roller Main Drive Clutch CL32 VTU Closed Sensor PS35 2000 sheet Input Tray VTU Clutch Controller CL31 Main Motor MT31 Paper Quantity Switches SW601 SW602 Mode Switch P I Paper Size Switches SW701 SW704 ower Supply Figure 1 2 2000 sheet Input Tray Sensors Switches Clutches and Motors 1 6 Theory of Operation Table 1 2 Table 1 3 Switches Functionality Tables 1 2 and 1 3 show the paper quantity and paper size switches on the 2000 sheet Input Tray Paper Quantity Switches 2000 sheet Input Tray Paper Quantity Switches Off 100 Paper Size Switches 2000 sheet Input Tray Paper Size Switches Ledger portrait A3 portrait B4 portrait Legal portrait Letter landscape A4 landscape Theory of Operation 1 7 Multibin Mailbox Theory of Operation Features The Multibin Mailbox MBM is an output unit designed
3. HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Supplement for Paper handling Accessories C4781A C4782A C4785A CA Sica Expanding Possibilities English HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Supplement for Paper handling Accessories HP 2000 sheet Input Tray C4781A HP Multibin Mailbox C4785A HP Duplex Unit C4782A Copyright Hewlett Packard Company 1998 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C4085 91023 First edition March 1998 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information WARNING Electrical Shock Hazard To avoid electrical shock use only supplied power cords and connect only to properly grounded 3 hole wall outlets Note Caution WARNING Conventions This publication u
4. The Multibin Mailbox is in test Run the paper path test mode MBM Unlatched from the Printer Check for proper alignment The Multibin Mailbox is not Check the attachment clips properly attached to the printer e Check the Adjustable Casters Check the Interlock Switch Troubleshooting 3 15 Table 3 3 Left Output Bin Is Too Full The Left Output Bin has too much paper and it has reached the PSFaceUp flat avoiding the flipping operation Jam in Flipper Area A time out condition occurred at the entry area Jam in Belt A time out condition occurred in the Transport Belt 3 16 Troubleshooting Multibin Mailbox LED Status Interpretation Continued Message Description User Service Recommended Action LED LEDs Remove the paper from the Left Output Bin Check for a stuck Sensor Flag Replace the Flipper Assembly Check for the proper cable connections Open the Jam Access Door and check for a paper jam or an out of place Flipper Assembly shaft Check for a stuck paper sensor Replace the Flipper Assembly Replace the Multibin Mailbox PCA Check for paper jammed at the Transport Belt system Delivery Head Assembly Make sure that the Transport Belt both belts move freely Make sure that the belts are parallel in the Transport Belt system Make sure that the Metal Tape is in place and in good condition Replace the Transport Belt Motor Replace the Multibin Mail
5. As paper is picked up by the rollers the number of sheets decreases Once the paper stack decreases to a certain level the PS34 sensor registers a low condition Then the Paper Deck Driver turns on the Lifter Motor again and lifts the paper stack until the PS34 sensor registers sufficient paper in the tray Power Supply The 2000 sheet Input Tray has an internal Power Supply that activates when the printer s power switch is turned on The Paper handling Controller on the printer sends a power on signal to the Power Supply on the 2000 sheet Input Tray through the Controller PCA on the 2000 sheet Input Tray When the signal is high the Power Supply provides both 24V and 5V to the Paper Deck Driver The 24V drives the motors clutches and solenoids for the lifter feed and pickup systems The 5V drives the sensors and PCA electronics Theory of Operation 1 3 Paper Path Figure 1 1 illustrates the paper path components in the 2000 sheet Input Tray To Printer Feed Roller Upper VTU Rollers Pickup Roller Vertical Transfer Unit VTU Paper Stack Lower VTU x lt Rollers Lifting Plate Separation Roller Figure 1 1 2000 sheet Input Tray Paper Path 1 4 Theory of Operation Table 1 1 Sensors Switches Clutches and Motors Table 1 1 and Figure 1 2 on the next page describe and illustrate the sensors switches clutches and motors on the 2000 sheet Input Tray
6. To Reinstall Release the plastic cams only after tightening the screws that secure the VTU to the chassis Before tightening the screws make sure that the metal locating tabs are in place Reconnect the cables that run from the VTU to the chassis at the right side s upper back corner callout 2 2000 sheet Input Tray Vertical Transfer Unit VTU 2 20 Removal and Replacement 2000 sheet Input Tray Tension Springs 1 Remove the Left Cover of the 2000 sheet Input Tray see Figure 2 5 2 Open the paper tray on the 2000 sheet Input Tray all the way to the stops 3 Inside the tray cavity locate and remove the 2 springs on the tray runners spring on left runner left side of the chassis and 1 spring on the right runner right side of the chassis Figure 2 19 Figure 2 19 2000 sheet Input Tray Tension Springs Removal and Replacement 2 21 2000 sheet Input Tray Locating Pins 1 Remove the printer from the 2000 sheet Input Tray For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual 2 Locate the 3 Locating Pins on the top of the 2000 sheet Input Tray Figure 2 20 callout 1 and remove the 2 screws on each Locating Pin 3 Remove the Locating Pins by lifting them straight up Figure 2 20 2000 sheet Input Tray Locating Pins 2 22 Removal and Replacement Figure 2 21 w 2000 sheet Input Tray Outriggers Stabilizing Feet Remove the p
7. callout 6 that hold the switch assembly in place 4 Pull the switch assembly out of its cavity Figure 2 17 callout 2 To Reinstall 1 Whenreinstalling the metal retaining spring that holds the switch assembly in place Figure 2 16 callout 5 seat the retaining spring onto the locating pins on the chassis 2 Reconnect the switch assembly s cable to the J204 connector on the Controller PCA Figure 2 16 callout 4 2 18 Removal and Replacement Figure 2 16 Figure 2 17 2000 sheet Input Tray Paper Size and Paper Quantity Switch Assemblies 1 of 2 2000 sheet Input Tray Paper Size and Paper Quantity Switch Assemblies 2 of 2 Removal and Replacement 2 19 WARNING WARNING Figure 2 18 2000 sheet Input Tray VTU Open the Vertical Transfer Unit VTU on the 2000 sheet Input Tray Rotate the 2 plastic cams on the VTU hinges toward the 2000 sheet Input Tray to the secure position Figure 2 18 callout 1 Do not release the plastic cams from the secure position while the VTU is off The springs on the cams are very strong and may cause injury Locate the 2 cables that run from the VTU to the chassis at the right side s upper back corner Figure 2 18 callout 2 and disconnect the 2 cables from the chassis Remove the 2 screws that secure the VTU to the chassis 1 screw near each end of the VTU Figure 2 18 callout 3 Lift the VTU straight up to clear the metal locating tabs on the chassis
8. motors and Controller PCA Multibin Mailbox Sensors Switches Motors and Controller PCA Control Device M4 M5 PSBinEmpty PSBinFull Head Position PSEject PSEntry PSExit1 PSExit2 PSFaceUp PSFaceFull SW1 IR LED 1 10 Theory of Operation Delivery Head Motor Upper back Side Flipper Roller Motor with Flipper Assembly upper back Encoder Delivery Head Roller Motor Delivery Head Assembly upper back Ejector Motor Under Delivery Head Assembly Transport Belt Motor Lower back Side Paper Bin Empty Sensor Delivery Head Assembly upper back Paper Bin below Full Sensor Delivery Head Assembly upper back Delivery Rollers Extended Delivery Head Assembly Sensor upper back Paper Entry Sensor Flipper Assembly top center Paper Delivered to Head Delivery Head Assembly Sensor upper back Paper Delivered to Bin Sensor Delivery Head Assembly upper back Reverse Stepper Motor Sensor Flipper Assembly top center Left Output Bin Full Sensor Flipper Assembly top center Interlock Switch Middle back Side Infrared Light emitting Diode Delivery Head Assembly left center for Stapler Assembly Figure 1 3 Left Output Bin Full Sensor PSFaceFull Paper Entry Sensor PSEntry Flipper Roller Motor with Encoder M2 Delivery Head Motor M1 Paper Delivered to Head Sensor PSExit1 Delivery Rollers Extended Sensor PSEject Interlock Switch SW1 Delivery
9. 13 2 50 1 10 3 13 2 28 2 35 1 8 1 9 Paper Deck Driver 1 2 paper pathtet 3 7 3 15 parts 2000 sheet Input Tray 4 3 Duplexer x3 4 11 Envelope Feeder 4 11 Multibin Mailbox 4 7 photosensors Pickup Assembly 2 14 power supply 1 3 power up sequence test 3 14 printing configuration page 3 3 configuring bins 1 8 troubleshooting problems 3 2 product control devices 1 10 part numbers 4 3 4 7 4 11 parts description 4 3 4 7 4 11 servicing 2000 sheet Input Tray i ie te ias RE a 2 3 servicing Multibin Mailbox MBM 2 26 troubleshooting problems 3 2 self tapping screw installing 2 2 sensors activating us we eee aes 3 11 locating 2 9 es 4 1 5 PSEntry 1 12 PSPaceUp suck 1 12 ESE ici em grues 3 11 servicing accessories 1 1 diagnostic tools 3 13 orienting 2000 sheet Input Aa y ura em ere mnes 2 3 orienting Multibin Mailbox MBM 2 26 tools 4 xm s 2 2 servicing product 1 1 switches detecting tray 1 3 FUNCION x aes e a ale ws 1 2 locating eiee os xS 1 5 paper quantity 1 7 papersize 1 7 T tools used in servicing 2 2 troubleshooting diagnostic tools 3 10 3 13 displaying event log 3 2 evaluating event log 3 2 V Virtual Stacker Mode 1 8 DA ouo Expanding Possibilities Copyrig
10. 6 2000 sheet Input Tray Right Cover Remove the Vertical Transfer Unit VTU from the 2000 sheet Input Tray see Figure 2 18 Remove the 2 screws that are located near the middle of the 2000 sheet Input Tray s Right Cover 1 screw on each side Figure 2 6 callout 1 Using a flat blade screwdriver release the plastic retaining tab that secures the Right Cover s upper left corner to the chassis callout 2 To remove the Right Cover carefully pull out on the top of the cover while lifting it upward to clear the retaining tabs that are along the cover s bottom edge To Reinstall Place the retaining tabs that are along the Right Cover s bottom edge over the chassis rail Reinstall the VTU see Figure 2 18 2000 sheet Input Tray Right Cover Removal and Replacement 2 7 2000 sheet Input Tray Main Drive Assembly pl Remove the Back Cover from the 2000 sheet Input Tray see Figure 2 4 2 Locate the cable that runs from the Main Drive Assembly on the 2000 sheet Input Tray to the unit s Controller PCA Disconnect the cable from the J206 connector on the Controller PCA Figure 2 7 callout 1 3 Release the cable from the 2 cable clips that hold the cable to the chassis callout 2 4 Remove the 2 screws that connect the Main Drive Assembly to the chassis 1 screw on top of the Main Drive Assembly and 1 screw on the bottom callout 3 5 Pull the Main Drive Assembly away from the chassis 6 Inspect the Paper De
11. Components Table 4 3 Multibin Mailbox C4785A Components 1 of 3 User LED PCA with Cable C4785 60515 Attachment Assembly Rod Bracket Cables C4785 60516 27 Multibin Mailbox Assembly without 1 C4785 69500 attachment rod Exchange Unit 28 Multibin Mailbox Assembly with attachment 1 C4785 60500 rod Whole Unit Multibin Mailbox Controller with metal box C4785 60508 Nonadjustable Fixed Caster C4785 60510 Stapler Assembly Exchange Unit C4787 69500 C sen vaar Siper 3 oarre 5 bin Mailbox for Stapler Assembly C4787 69502 Exchange Unit wwe menm wem emememewee OO a eemmemweenowem we ewm Parts 4 7 Figure 4 4 Multibin Mailbox C4785A Components 2 of 3 4 8 Parts Table 4 4 Multibin Mailbox C4785A Components 2 of 3 Head Assembly with Metal Tape rre rana eme am fw 0 LL we mem LL ino ramas O ma eme o erem mus remera O ae eem O IE mue farer 0 Parts 4 9 Figure 4 5 4 10 Parts TTE Multibin Mailbox C4785A Components 3 of 3 Table 4 5 Multibin Mailbox C4785A Components 3 of 3 3 Diagnostic LED PCA with Cable Transport Belt Motor with Fan ar aem essa euo free wwe cero wwe moemm ae Jer fra m
12. Event Log Qon Display the Event Log If the printer cannot print or move any paper follow these steps to display the Event Log Press Menu until I i appears Press Item until E HT appears Press Select to show the Event Log Press 4 or to scroll through the Event Log Write down the error messages For example anh we RD E Error number Error code Page count Appears on display panel Appears in Event Log 6 Check the Event Log for specific error trends in the last 10 000 printed pages 7 Ask the customer for any observed error trends For example do paper jams tend to occur in a specific area of the printer 3 2 Troubleshooting o wo 10 Y N ma Record any specific error trends and review Interpret Event Log in chapter 7 of the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual See the alphabetical and numerical Event Log tables in Printer Messages in chapter 7 of the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual and follow the recommended action If the control panel displays F the next section If not restart at step L Interpret the Event Log After printing the Event Log Check the Event Log for specific error trends in the last 10 000 printed pages Ask the user for any observed error trends Record any specific error trends See the alphabe
13. Head Roller Motor M3 Paper Bin below Full Sensor PSBinFull Head Position Paper Bin Empty Sensor PSBinEmpty Paper Delivered to Bin Sensor PSExit 2 Transport Belt Motor M5 Reverse Stepper Motor Sensor PSFaceUp Ejector Motor Controller PCA Multibin Mailbox Sensors Switches Motors and Controller PCA Theory of Operation 1 11 Receiving Paper The printer delivers paper to the Multibin Mailbox through the left output delivery slot Input Paper Guide at a rate of 107 mm per second Paper arrival is sensed by the PSEntry sensor which activates the Flipper Roller Motor M2 causing the paper to move through the Multibin Mailbox transport and delivery system See Figure 1 4 Delivering Paper The Delivery Head Assembly on the Multibin Mailbox moves or stays in the indicated bin according to the commands coming from the Paper handling Controller on the printer If paper is designated for the left output bin the Multibin Mailbox feeds it through the Flipper Assembly If paper is designated for one of the standard output bins the Multibin Mailbox feeds it through the Flipper Assembly until the trailing edge is sensed by the PSFaceUp sensor Then the Flipper Roller Motor M2 reverses and feeds the paper down between the Transport Belt and the Metal Tape until it reaches the Delivery Head Assembly 1 12 Theory of Operation Paper Path Figure 1 4 illustrates the components of the Multi
14. Multibin Mailbox Controller PCA 20f2 2 41 Multibin Mailbox Anticurl Strings 1 0f2 2 42 Multibin Mailbox Anticurl Strings 2 of 2 2 43 Multibin Mailbox Delivery Head Assembly DOET is soot We ae ae a a a de 2 45 Multibin Mailbox Delivery Head Assembly LOLA eek Reh ee ed bh ee er 2 45 Multibin Mailbox Delivery Head Assembly BOD 4 sea a E i ww SUT TRA READ 2 46 Multibin Mailbox Delivery Head Assembly 4084 o ee Ros 2 46 Multibin Mailbox Interlock Switch 2 47 Multibin Mailbox Diagnostic LED PCA 1 of 2 2 48 Multibin Mailbox Diagnostic LED PCA 2 of 2 2 49 Multibin Mailbox User Status LED PCA 1 of 2 2 50 Multibin Mailbox User Status LED PCA 2 of 2 2 51 Multibin Mailbox Adjustable and Fixed Casters 2 52 Multibin Mailbox Attachment Assembly 2 53 Sample Configuration Page 3 4 SampleMenuPage lll len 3 5 C link Cables Supported Daisy chain Connections 3 6 Paper Path Test Source and Output Selection 3 8 Multibin Mailbox LEDs Description 3 13 Multibin Mailbox Power Supply Test Mode Switch 3 14 2000 sheet Input Tray Controller PCA Inputs 3 20 2000 sheet Input Tray Controller PCA Outputs 3 21 2000 sheet Input Tray Main Wiring Diagram 3 22 Multibin Mailbox Main Wiring Diagram 3 23 2000 sheet Input Tray C4781A Components LO 2 es xoxo boe com oko eom Rede os 4 2 2000 sheet Input Tray C4781A Components DO
15. User LED remains solid green and the service LEDs remain Off Solid Red Off as an indication that the power on test was successful 3 14 Troubleshooting Un If a problem exists an error code will be shown in the Service LEDs See table 3 3 for an interpretation of the LEDs Multibin Mailbox Paper Path Test If the power on test is successful then manually feed paper through the input paper guide in the horizontal position 2 The paper will pass across the flipper assembly and move down to the bottom bin by the double belt system through the head assembly 3 If after feeding several pages the paper path test is successful then reattach the Multibin Mailbox to the printer 4 If a problem exists an error code will be shown in the Service LEDs See table 3 3 for an interpretation of the LEDs Note Be sure to reset the power supply switch to the normal operation when you finish the diagnostics otherwise the unit will not work properly Multibin Mailbox LEDs Status Interpretation solid green solid red blinking red solid amber blinking amber blank Table 3 3 Multibin Mailbox LED Status Interpretation Message Description User Service Recommended Action LED LEDs MBM Ready No action required The Multibin Mailbox was successfully connected and initialized by the printer PowerSave Mode No action required The Multibin Mailbox is in PowerSave mode Self test Mode Run the power on test
16. by three independent LEDs located in the middle of the left side cover Figure 3 5 callout 2 This group is called the Service LEDs and they show additional technical information to decode the Multibin Mailbox status Multibin Mailbox LEDs Description Troubleshooting 3 13 Multibin Mailbox Standalone Diagnostic Test Each time you run the standalone diagnostic test proceed as follows 1 Turn off the printer and pull the Multibin Mailbox away from the printer 2 With the Multibin Mailbox unplugged configure the Multibin Mailbox power supply switch to the test mode by sliding the power supply switch up with a small flat blade screwdriver Figure 3 6 callout 1 Figure 3 6 Multibin Mailbox Power Supply Test Mode Switch 3 Plug in the power cord The User LED should be solid green and the Service LEDs should be Off Solid Red Off to indicate the test mode has been entered Note Be sure to reset the power supply switch to the normal operation when you finish the diagnostics otherwise the unit will not work properly Power on Test LT Push the Multibin Mailbox interlock switch and keep it pressed A sequence of tests will begin to test the device 2 The head assembly will move up and down twice scanning that all unit bins are properly installed and that all unit motors have started 3 Atthe end of the power on test the flipper motor remains on and waits for paper to be fed 4 The
17. for variable speeds ranging from 6 to 32 ppm The Multibin Mailbox holds up to 2 100 sheets distributed in eight 250 sheet standard output bins and one 100 sheet left output bin The Multibin Mailbox also features four intelligent and configurable operating modes Operating Modes Mailbox Mode In Mailbox Mode the network administrator can address each bin as an output destination with a name assigned to it The printer sends a print job to the selected bin If the assigned bin is full the printer either stops printing or sends subsequent pages to the overflow bin which is also defined by the network administrator Job Separator Mode In Job Separator Mode each print job is placed in a separate bin All Multibin Mailbox bins are used for this purpose starting with the first standard output bin at the top If a Multibin Mailbox bin is full the printer automatically sends the job to the next available bin If there are more jobs than bins the extra jobs will start again at the top standard output bin This process is seen by the printer software as one logical bin Virtual Stacker Mode In Virtual Stacker Mode printed sheets are stacked face down in the bins from the lowest bin to the top bin regardless of where a print job begins or ends All printed sheets are sent to the bottom bin until it is full subsequent sheets are sent to the next upward bin until it is full This mode of operation takes advantage of the total capacity
18. from the Multibin Mailbox Controller PCA Remove the Multibin Mailbox from the printer For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual For each cover using a small flat blade screwdriver release the 3 retaining tabs that secure the cover to the right side of the Multibin Mailbox frame callout 1 and rotate the cover outward to release it from the frame To Reinstall Insert the retaining tabs that secure each cover to the left side of the Multibin Mailbox frame and then snap the opposite edge of each cover into position Multibin Mailbox Covers Front and Back Removal and Replacement 2 27 Figure 2 26 p p Multibin Mailbox Top Cover Remove the Front and Back Covers from the Multibin Mailbox see Figure 2 25 Locate the User Status LED PCA at the upper front side of the Multibin Mailbox frame Figure 2 26 callout 1 and disconnect the cable from the LED PCA Remove the LED PCA by removing the 1 screw that secures the LED PCA to the Multibin Mailbox frame callout 2 Remove the 2 screws closest to the upper right side of the Multibin Mailbox 1 screw on the front and back sides of the Multibin Mailbox frame callout 3 Pull and lift the Top Cover from the Multibin Mailbox frame To Reinstall After reinstalling the Top Cover reattach the User Status LED PCA callout 1 and then reconnect the cable to the LED PCA Multibin Mailbox Top Cover
19. of the Multibin Mailbox bins In this mode the software sees the Multibin Mailbox as one logical bin When the Multibin Mailbox is full the printer stops sending paper until all the bins are emptied 1 8 Theory of Operation Collator Mode Each mopy copy of a single job is sent to a different bin next bin down This mode separates mopies automatically In Collator Mode the device automatically separates mopies Each mopy is delivered in consecutive bins starting with the top standard output bin In this case one job contains several mopies Configuring the Operating Modes The network administrator chooses the mode of operation through an HP network configuration utility such as the HP JetAdmin utility or the HP LaserJet utility for the Macintosh Additionally on all workstations that print to the printer the printer driver might need to be set up to reflect the chosen operating mode Bidirectional environment The printer automatically selects the mode established by the network administrator Unidirectional environment The mode of operation can be changed in the driver The method for changing the mode varies with the driver and type of operating system For additional information see the online help for the printer software Theory of Operation 1 9 Table 1 4 Sensors Switches Motors and Controller PCA Table 1 4 and Figure 1 3 on the next page illustrate and describe the Multibin Mailbox sensors switches
20. pivot pin that holds the Attachment Assembly s rod to the Multibin Mailbox frame Remove the attachment assembly To Reinstall Replace the E clip Reconnect the C link cable and the power cable to the Controller PCA ue E y Multibin Mailbox Attachment Assembly Removal and Replacement 2 53 2 54 Removal and Replacement Troubleshooting Overview This chapter provides additional troubleshooting information for the 2000 sheet Input Tray Multibin Mailbox MBM and Duplexer Use this information with the HP LaserJet 8000 8000 N and 8000 DN Printers Service Manual Troubleshooting 3 1 Troubleshooting Approach This section provides a systematic approach to identifying the causes of malfunctions and errors on the paper handling accessories that attach to the printer As a first step confirm that the printer is turned on and is displaying a readable message on the control panel display It must indicate OFFLINE or F 3H for a normal operating condition Otherwise an error message will be displayed and logged in the Event Log With the printer s test menu you can access the Event Log to display more specific information about the current error The Event Log can be printed or displayed Print the Event Log The printer s internal Event Log stores the most recent errors and can be printed at any time To print the Event Log Press Menu until I Press Item until 3 Press Select to print the
21. that secure it to the elevator mounts 1 screw on each end of the assembly Figure 2 42 callout 6 The screw that secures the back end is captive Rotate the Delivery Head Assembly clockwise while guiding the back end out of its access opening see Figure 2 45 Release the Anticurl Strings from the pulleys on each end of the Delivery Head Assembly Figure 2 45 callout 7 To Reinstall Replace the Anticurl Strings into the pulleys on the ends of the Delivery Head Assembly Reinstall the Delivery Head Assembly onto its elevator mounts and secure it with the screws Make sure that the locating pins are in place Replace the Tension Springs on the Anticurl Strings at the bottom of the frame with the T 10 Torx screws Figure 2 43 callout 2 Snap the Anticurl Strings into the pulleys at the bottom of the frame Figure 2 43 callout 3 Reconnect the flat ribbon cable to the Delivery Head Assembly and secure the cable to the frame with the cable clip Figure 2 44 callouts 4 and 5 Make sure that the Delivery Head Assembly moves up and down freely 2 44 Removal and Replacement Figure 2 42 Figure 2 43 Multibin Mailbox Delivery Head Assembly 2 of 4 Removal and Replacement 2 45 Figure 2 44 Figure 2 45 Multibin Mailbox Delivery Head Assembly 4 of 4 2 46 Removal and Replacement Caution Figure 2 46 w Multibin Mailbox Interlock Switch Remove the Back Cover from the Multibin Mailbox see Figure 2 2
22. the tray cavity Figure 2 15 2000 sheet Input Tray Rollers Pickup Feed and Separation Removal and Replacement 2 17 2000 sheet Input Tray Paper Quantity Switch Assembly Remove the Back Cover from the 2000 sheet Input Tray see Figure 2 4 2 Locate the cable that runs from the Paper Quantity Switch Assembly on the 2000 sheet Input Tray to the unit s Controller PCA Disconnect the cable from the Controller PCA J205 connector and then free the cable from the cable clips that secure it to the chassis Figure 2 16 callout 1 3 Remove the 1 screw callout 2 and the metal retaining spring callout 3 that hold the switch assembly in place 4 Pull the switch assembly out of its cavity Figure 2 17 callout 1 To Reinstall 1 When reinstalling the metal retaining spring that holds the switch assembly in place Figure 2 16 callout 2 seat the retaining spring onto the locating pins that are on the chassis 2 Reconnect the switch assembly s cable to the J205 connector on the Controller PCA Figure 2 16 callout 1 2000 sheet Input Tray Paper Size Switch Assembly LT Remove the Back Cover from the 2000 sheet Input Tray see Figure 2 4 2 Locate the cable that runs from the Paper Size Switch Assembly on the 2000 sheet Input Tray to the unit s Controller PCA Disconnect the cable from the Controller PCA J204 connector Figure 2 16 callout 4 3 Remove the 1 screw callout 5 and the metal retaining spring
23. 5 Before removing the wires from the Multibin Mailbox Interlock Switch note the location of each wire Replacing the wires incorrectly can damage the Interlock Switch Inside the back side of the Multibin Mailbox frame disconnect the 2 wires from the Interlock Switch Figure 2 46 callout 1 Remove the Interlock Switch by pressing together the 2 retaining tabs that hold the switch in place callout 2 To Reinstall Reconnect the wires in the correct positions callout 1 Multibin Mailbox Interlock Switch Removal and Replacement 2 47 Multibin Mailbox Diagnostic LED PCA Locate the Diagnostic LED that is on the back side of the Multibin Mailbox Figure 2 47 callout 1 2 Remove the Back Cover from the Multibin Mailbox see Figure 2 25 3 Disconnect the 2 flat cables from the Diagnostic LED PCA Figure 2 48 callout 2 4 Remove the 1 screw that secures the Diagnostic LED PCA to the Multibin Mailbox frame callout 3 5 Pull the Diagnostic LED PCA away from the Multibin Mailbox frame T Figure 2 47 Multibin Mailbox Diagnostic LED PCA 1 of 2 2 48 Removal and Replacement Figure 2 48 Multibin Mailbox Diagnostic LED PCA 2 of 2 Removal and Replacement 2 49 Multibin Mailbox User Status LED PCA Locate the User Status LED PCA that is on the upper front side of the Multibin Mailbox Figure 2 49 callout 1 2 Remove the Front Cover from the Multibin Mailbox see Figure 2 25 3 Disconnect
24. ETVICHIE y o uer are o 1 1 Stabilizing Feet 2 23 standalone running test 3 11 locating switches 1 5 1 7 tools required 2 2 Vertical Transfer Unit CV TU ea i to wy ess 2 20 accessories 2000 sheet Input Tray 1 2 connecting cables 3 6 Duplexer 1 16 Envelope Feeder 1 16 Multibin Mailbox MBM 1 8 verifying installation 3 3 B bidirectional environment bins configuring C C link CADIES e tdci des connecting cables clutches locating Collator Mode Communication Link SEE C link configuration page print g 52542999 D Delivery Head Assembly DIP switches changing settings Duplexer features 6 es installing location e sm p ri ii Rn E Envelope Feeder location error messages descriptions displaying evaluating J Job Separator Mode L LEDs 2000 sheet Input Tray interpreting status Multibin Mailbox locating cl thes co Controller PCA motors Senso s switches Mailbox Mode MBM SEE Multibin Mailbox menupage sample Motor test motors loca ng 6 2s 448 ss verifying functionality 4 11 3 12 3 12 3 13 3 15 3 15 Ra 5 10 5 5 5 1 1 1 1 1 1 1 ooo gt 1 8 Index 1 Multibin Mailbox MBM Adj
25. Input Tray Paper Path 1 4 2000 sheet Input Tray Sensors Switches Clutches and Motors 6 2 5 9s deed e ey he AS EE 1 6 Multibin Mailbox Sensors Switches Motors and Controller PCA lll ln 1 11 Multibin Mailbox Paper Path 1 13 C link Cables Supported Daisy chain Connections 1 15 Duplexer Location sa e a amp ack a ee ALA 1 16 Phillips versus Posidriv Screwdrivers 2 2 2000 sheet Input Tray Orientation 2 3 2000 sheet Input Tray Front Cover 2 4 2000 sheet Input Tray Back Cover 2 5 2000 sheet Input Tray Left Cover 2 6 2000 sheet Input Tray Right Cover 2 7 2000 sheet Input Tray Main Drive Assembly 2 8 2000 sheet Input Tray Paper Tray 2 9 2000 sheet Input Tray Main Cable Harness 2 10 2000 sheet Input Tray Controller PCA 2 11 2000 sheet Input Tray Front LED PCA 2 12 2000 sheet Input Tray Pickup Assembly 2 13 2000 sheet Input Tray Pickup Assembly PhotosensOfS crac a ee De A E 2 14 2000 sheet Input Tray Power Supply 2 15 2000 sheet Input Tray Rollers Pickup Feed and Separation un al a ae ERE E X x 2 17 2000 sheet Input Tray Paper Size and Paper Quantity Switch Assemblies 10f2 2 19 2000 sheet Input Tray Paper Size and Paper Quantity Switch Assemblies 20f2 2 19 2000 sheet Input Tray Vertical Transfer Unit VTU 2 20 2000 sheet Input Tray Tension Spring
26. LL ive peto Rete HERR RR es ee REA 4 4 Multibin Mailbox C4785A Components 1 of 3 4 6 Multibin Mailbox C4785A Components 2 of 3 4 8 Multibin Mailbox C4785A Components 3 of 3 4 10 List of Tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 3 1 Table 3 2 Table 3 3 Table 4 1 Table 4 2 Table 4 3 Table 4 4 Table 4 5 Table 4 6 2000 sheet Input Tray Sensors Switches Clutches and MOtOES 3 3 4 5 aa 2 E REDE west eee oe a n e 2000 sheet Input Tray Paper Quantity Switches 2000 sheet Input Tray Paper Size Switches Multibin Mailbox Sensors Switches Motors and Controller PC sank av Beata a a gale xx ARA Me DIP Switch Settings o o 2000 sheet Input Tray LED Status Interpretation Multibin Mailbox LED Status Interpretation 2000 sheet Input Tray C4781A Components ME d oo of eestor ce Go aA 2000 sheet Input Tray C4781A Components Cle ee er ee eee Multibin Mailbox C4785A Components 1 of 3 Multibin Mailbox C4785A Components 2 of 3 Multibin Mailbox C4785A Components 3 of 3 Duplexer 1 1 4 eso a Few ROS AUS 1 7 1 7 1 10 3 10 3 12 3 15 4 3 1X New Product Features 2000 sheet Input Tray variable speed standalone self test diagnostics diagnostic LEDs user status LED new parts kits and field replaceable units FRUs Multibin Mailbox variable speed standalone self test diagnostics diagnostic LEDs use
27. Motor to the Multibin Mailbox Controller PCA and disconnect the cable from the J8 connector on the Controller PCA Figure 2 33 callout 1 5 Remove the 2 screws and washers that secure the Transport Belt Motor to the Multibin Mailbox frame callout 2 Caution When pulling out the motor be careful to not damage the internal drive belt 6 Gently pull out the motor To Reinstall 1 Reroute the cable on the Transport Belt Motor behind the flat cable and connect it to the J8 connector on the Multibin Mailbox Controller PCA callout 1 2 Reinstall the Multibin Mailbox Controller PCA Assembly see Figure 2 38 3 Replace the internal drive belt onto the Transport Belt Motor s gear before replacing and tightening the screws that secure the motor to the frame Figure 2 33 Removal and Replacement 2 35 Figure 2 34 won Multibin Mailbox Input Paper Guide Remove the Multibin Mailbox from the printer For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Remove the Left Output Bin and the Blind Cover from the Multibin Mailbox see Figure 2 28 Hold down the Jam Access Door while unplugging the ground wire that runs from the Input Paper Guide to the Flipper Motor Figure 2 34 callout 1 Use a flat blade screwdriver to release the retaining tabs that secure the Input Paper Guide to the upper right side of the Multibin Mailbox Figure 2 35 callout 2 Pull
28. PUT TRAY J208ccr J303 J30 CONTROLLER PCA coi BE Haee ry 4301 J301 J207 MI2 q FEDIAD J308 FEDIAND EFT FED180 Ja0sccr 4304 J304 J308 5 Y FED1BND y 3 S208 N12 J210 M12 J305 J308 J205 M12 2 a an 1 N N N n ETT PAr voL2 P5v83 y LiFrTss GNO PRP 512E4 PAP SIZE3 PAP SIZE2 PRP SIZE1 J201 0 3UB UE ZUCT PEST CIIVIOYANOI NO 1140 AIdANS 33404 33711031N02 H23 1x29 Figure 3 9 2000 sheet Input Tray Main Wiring Diagram 3 22 Troubleshooting 500000 1 10 000006 1500000 11 ITX RX previous PS FLIPPER 1 TERMINATE OUT device PS FLIPPER 2 CLOCK connector STROBE in POWER ON IN C link eH MULTIBIN Flipper Roller Motor MAILBOX Transport Belt Motor CONTROLLER one dot PCA ITX 2 RX next TERMINATE IN device INTERLOCK SWITCH CLOCK connector STROBE out POWER ON OUT C link PS FUFULL GND PS FACEUP 24V PS ENTRY J8 Red power supply connector Head Slider Motor PS EXIT 2 PS BIN FULL HEAD POSITION PS EXIT 1 PS EJECT Figure 3 10 Multibin Mailbox Main
29. Removal and Replacement 2000 sheet Input Tray Back Cover 1 Make sure that the power cord for the 2000 sheet Input Tray is unplugged from the power source 2 Remove the 4 screws that secure the Back Cover of the 2000 sheet Input Tray to the chassis 1 screw on each corner Figure 2 4 callout 1 3 Pull the Back Cover out from the chassis To Reinstall 1 Insert the tab on the lower left corner into its alignment slot Figure 2 4 2000 sheet Input Tray Back Cover Removal and Replacement 2 5 1 2 Figure 2 5 2000 sheet Input Tray Left Cover Unplug the power cord and the C link interface cables from the 2000 sheet Input Tray Remove the 2 screws that are located at the top of the 2000 sheet Input Tray s Left Cover 1 screw near each corner Figure 2 5 callout 1 Remove the Left Cover from the unit a Pull out on the top of the Left Cover and then lift up on the Left Cover s right side to clear the retaining tabs that are along the Left Cover s bottom edge callout 2 b Pull out on the Left Cover s lower left corner to release the plastic retainer tab that secures that corner of the cover to the chassis callout 3 To Reinstall Replace the left side of the Left Cover first callout 3 Tilt the right side of the Left Cover down and toward the chassis to place the lower retaining tabs over the chassis rail callout 2 2000 sheet Input Tray Left Cover 2 6 Removal and Replacement Figure 2
30. Wiring Diagram Troubleshooting 3 23 3 24 Troubleshooting Parts Overview This chapter provides part descriptions and part numbers for the 2000 sheet Input Tray Multibin Mailbox and Duplexer See the HP LaserJet 8000 S000 N 8000 DN and HP Mopier 240 Printers Service Manual for additional information Parts 4 1 Figure 4 1 2000 sheet Input Tray C4781A Components 1 of 2 4 2 Parts 2000 sheet Input Tray Components Table 4 1 2000 sheet Input Tray C4781A Components 1 of 2 Front Cover with LED window Locating Pin Metal Positioning Pe fonen essem os peeneeseeeeren fr eomm MEE Vertical Transfer Unit VTU Rv7 soss ooocn Parts 4 3 Figure 4 2 2000 sheet Input Tray C4781A Components 2 of 2 4 4 Parts Table 4 2 2000 sheet Input Tray C4781A Components 2 of 2 Metal retaining spring Spring Leaf RB1 7835 000CN Metallic Retaining Tab Plate Stop RB1 7677 000CN Paper Deck PCA 2000 sheet Input Tray 1 RG5 3908 000CN Controller ResseesoneN Res lt 2oe o000N Res sers c00cN R81 7835 0000N re1 7677 0000N_ Res asszcc00N a Traseros 1 __ rosarenomoon ee cronometro osea 37 pericos Power Box includes Bracket Clip Parts 4 5 Figure 4 3 Multibin Mailbox C4785A Components 1 of 3 4 6 Parts Multibin Mailbox
31. XXXXX gt Printer Serial Number USMT116279 980204 MOBYA 194 300 seconds Firmware Datecode PS Wait Time out Page Count 0 Preventive Maintenance Interval 350000 Pages Since Last Maintenance 0 Event Log j Number of Entries tn Use 1 Maximum Number of Entries 30 Last Three Ehtries Number Error Page Count i 12 15 0 8 Installed Personalities and Options J PCL 19970902 PCLXL 19970902 PS 19970902 DIMM Slot 1 DIMM Slot 2 Empty Side 1 8 MByte SDRAM Side 2 8 MByte SDRAM DIMM Slot 3 Empty EID 1 HP JETDIRECT 33119 EID 2 Disk HP C2085A l0 3 Empty DISK Storage 1408176K byte Capacity Memory i Z Total Mer 24 MBytes POL DHS 1 0 Buffering 100K bytes Allocated of 19800K bytes Available Resource Saving OK bytes Allocated of 16700K bytes Available mor y 19 85 Contro Panel Lock NONE Control Panel Password DISABLED Write Protect DISABLED O Paper Trays and Options J Mopier ON Default Paper Size Tray 2 LETTER Tray 3 LETTER Duplex Unit PHC V1 0 19970902 Device 1 HEWLETT PACKARD MULTIBIN MAILBOX MBM 7 2 2 C4783X Output Bins OutPut Bin 00 Sheets Face Up LETTER GutPut Bin 120 Sheets Face Down OutPut Bin 120 Sheets Face Down QutPut Bin 1 OutPut Bin Face Down Face down s Face Down 120 Sheets Face Down DutPuz Bin 120 Sheets Face Down Puna oeme to see if it corresponds with w
32. as emm LLL mum pen esa zas rieron cometerse Fm Er ar ri cometes wp CTS FA BER zas peeywewemsneom mo emm 0 o fa SUS mam emm EL Not Shown Shipping Lock Kit for Multibin 1 C4787 60503 Mailbox Multibin Mailbox with Stapler Duplexer Table 4 6 Duplexer Duplexer C4782 60501 Envelope Feeder C3765 60501 Parts 4 11 4 12 Parts Index 2000 sheet Input Tray Adjustable Foot 2 25 Back Cover 2 5 Casters neon d vo 2 24 locating clutches 1 5 Controller PCA 2 11 diagnostic tests 3 10 features 1 2 x feed roller x o 1 2 2 16 Front Cover 2 4 Front LED PCA Assembly 2 12 interpreting LEDs 3 12 Left Cover ae vao 2 6 lifter operation 1 3 Locating Pins 2 22 Main Cable Harness 2 10 locating motor 1 5 motor test 3 10 orienting 2 3 Outriggers 2 23 paper path 1 4 Paper Quantity Switch Assembly 2 18 Paper Size Switch Assembly 2 18 Paper Tray 2 9 Paper Tray Springs Tension 2 21 Datis cedex ps 4 3 pickup and feed system 1 2 PickupAssembly 2 13 Pickup Assembly photosensors 2 14 PickupRoller 1 2 2 16 power supply 1 3 2 15 Right Cover 2 7 TOL SES see se og me 2 16 sensor test 3 11 locating sensors 1 5 separation roller 1 2 2 16 S
33. bin Mailbox paper path Left Output Bin Flipper Assembly Input Paper Delivery Head Motor Guide Blind Bin 1 Cover Home Position Delivery Head Standard Output Line Bins Metal Tape Delivery Head Assembly Eject Rollers Multibin Mailbox Controller PCA Transport Belt Motor Figure 1 4 Multibin Mailbox Paper Path Theory of Operation 1 13 Note Power on Sequence During the power on sequence the Delivery Head Assembly moves first to the top home position at the left output bin From that position the delivery head moves down scanning to determine if all the Multibin Mailbox bins are installed if they contain paper and if they are full Then the Delivery Head proceeds upward again to the home position and remains there for about 7 seconds Finally the Delivery Head Assembly moves to the bottom bin where it waits for the next command from the Paper handling Controller If one of the bins has been removed or is not seated correctly the Delivery Head Assembly will not complete the scan and will send an error message to the printer control panel 1 14 Theory of Operation Communication Link C link Cables Communication with the Multibin Mailbox is handled through the Paper handling Controller on the printer The information coming from the Paper handling Controller is carried by the C link cables that connect the Paper handling Controller PCA to all the devices that support the C link protocol Sho
34. box PCA Replace the Delivery Head Assembly Table 3 3 Multibin Mailbox LED Status Interpretation Continued Message Description User Service Recommended Action LED LEDs Jam in Delivery Head Assembly A time out condition occurred in the PSExit1 sensor Jam in the Delivery Head Position System The elevator motor detected an invalid window when scanning Slider Problem at the Head Assembly The sliders do not activate the slider photosensor Check for paper jammed in the Delivery Head Assembly Make sure that both the PSExit1 and PSExit 2 sensors on the Delivery Head Assembly move freely Make sure that the fingers are over the Ejector Rollers on the Delivery Head Assembly Replace the flat ribbon cable that connects to the Delivery Head Assembly Replace the Delivery Head Assembly Replace the Multibin Mailbox PCA Make sure that the Blind Cover and Scan Bar are installed properly Check for paper jammed in the Transport Belt System and the Delivery Head Assembly Make sure that the Delivery Head Assembly up and down moves freely Make sure that all paper bins are seated correctly Make sure that the paper bins and the Blind Cover are not broken Replace the Delivery Head Position Motor Replace the Delivery Head Assembly Replace the Multibin Mailbox PCA Check for paper jammed in the Delivery Head Assembly Make sure that all the paper bins are sea
35. ck Drive Bushing on the Main Drive Assembly If the bushing is damaged it can be replaced without replacing the whole drive assembly To Reinstall Reroute the cable through the cable clips callout 2 and reconnect the cable to the J206 connector on the Controller PCA callout 1 m Figure 2 7 2000 sheet Input Tray Main Drive Assembly 2 8 Removal and Replacement Figure 2 8 _ N 92 A Un N 2000 sheet Input Tray Paper Tray Open the paper tray on the 2000 sheet Input Tray and remove any unused paper Remove the Vertical Transfer Unit VTU from the 2000 sheet Input Tray see Figure 2 18 Remove the Left and Right Covers from the 2000 sheet Input Tray see Figure 2 5 and Figure 2 6 Remove the 2 screws and metal retaining tabs from the sides of the unit s chassis 1 screw and retaining tab on each side of the chassis Figure 2 8 callout 1 Slide the paper tray straight out of the chassis while carefully supporting the rear of the paper tray To Reinstall Make sure that the retaining tabs are tightly secured to the unit s chassis callout 1 After replacing the tray print a test page If the print is too close to the paper s edge adjust the tray For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual 2000 sheet Input Tray Paper Tray Removal and Replacement 2 9 2000 sheet Input Tray Main Cable Harness Remove t
36. e paper pickup assembly 2 2 Registration Sensor Station Open the VTU door and remove the media Check the Jam Initial Jam sensors and replace the corresponding field replaceable unit Jam Sensor Delay Jam The media did not reach the sensor Open the VTU door and remove the media Replace the VTU or the paper pickup assembly Ka Sensor Stationary Open the VTU door and remove the media Jam Initial Jam VTU Door Open Close the door Paper Tray Open Close the tray Wrong Size Paper Loaded Load the correct size of paper or check the sensors No Paper in Tray Load paper or check the sensors Note If the LED does not come on replace the Paper Deck PCA or the Universal Power Supply Assembly 3 12 Troubleshooting Figure 3 5 Multibin Mailbox Standalone Diagnostics The standalone diagnostics are designed to test the accessory s motors and functionality without connection to the printer Note that the diagnostics do not test the functionality of the stapler You will need one power cord and a small flat blade screwdriver for the power supply switch Multibin Mailbox LEDs Description The Multibin Mailbox has two sets of LEDs e User LED The first is a single LED located on the right side of the top cover Figure 3 5 callout 1 This User LED provides information to the end user about the Multibin Mailbox power on status and the attachment and alignment to the printer Service LEDs The second set is formed
37. e 2000 sheet Input Tray onto its left side 3 Locate the Adjustable Foot Figure 2 23 callout 1 and remove the 2 screws that secure the Adjustable Foot to the chassis callout 2 Figure 2 23 2000 sheet Input Tray Adjustable Foot Removal and Replacement 2 25 WARNING Note Figure 2 24 Multibin Mailbox Removal and Replacement For the procedures in this section the printer and all accessories must be unplugged Before attempting to service a Multibin Mailbox unplug the power cord from the power source otherwise severe injury may result This printer and accessories may have sharp edges that could cause injury Reinstallation is generally the reverse of the removal process Carefully follow any additional instructions provided under To Reinstall Multibin Mailbox Orientation Figure 2 24 shows the orientation of the Multibin Mailbox as it is referred to in this section Multibin Mailbox Orientation 2 26 Removal and Replacement Note WARNING Figure 2 25 Multibin Mailbox Front and Back Covers The procedures for removing the Front and Back Covers are the same However before removing the Back Cover disconnect the Power Supply cable that connects the Multibin Mailbox Power Supply to the Multibin Mailbox Controller PCA Unplug the power cord from the Multibin Mailbox Power Supply and then unplug the Multibin Mailbox Power Supply cable
38. e the 5 screws that secure the Pickup Assembly to the unit s chassis 3 screws along the top and 1 screw on each side callout 2 Slide the Pickup Assembly straight out of the chassis To Reinstall Make sure that the paper tray is open to easily slide the Pickup Assembly into the chassis Make sure that the Pickup Assembly is seated properly in the locating slots callout 3 Reconnect the 3 cables that are located at the bottom right side of the Pickup Assembly callout 1 2000 sheet Input Tray Pickup Assembly Removal and Replacement 2 13 There are three photosensors on the Pickup Assembly one to sense that the Transfer Assembly is closed Figure 2 13 callout 1 one to sense that the tray has raised the paper to the proper height callout 2 one to sense that the tray is empty callout 3 To remove a photosensor Remove the Pickup Assembly see Figure 2 12 Unplug the connector from the sensor Release the side oriented retaining tabs and rotate the sensor to free the end oriented retaining tabs on the opposite end wR N Figure 2 13 2000 sheet Input Tray Pickup Assembly Photosensors 2 14 Removal and Replacement Figure 2 14 2000 sheet Input Tray Power Supply Remove the Back and Left Covers from the 2000 sheet Input Tray see Figure 2 4 and Figure 2 5 Locate the cable that runs from the Controller PCA on the 2000 sheet Input Tray to the unit s Power Supply Figure 2 14 call
39. ects paper L when the sensor detects paper MLB por J111 3 J110 1 J109 9 4208 3 Tray 1 3 7 5 i paper out gt EI 8 4 sensor 5V PAP EXIST L when there is no paper in the tray J208 9 Door 11 sensor 2 5 2 1 0 PS35 1113 3 J110 4 J109 3 z 4 L when the feed cover is opened Paper pu J110 7 J109 3 J208 6 surface sensor J112 3 1 H when paper is detected Lifter abnormal position sensing switch J121 1 J120 2 Paper level sensing switch PCB 601 1 J210 2 i 2 3 1 PAP VOL1 PAP VOL2 Paper level sensing switch Detects the level of paper PAP SIZE1 PAP SIZE2 PAP SIZE3 PAP SIZE4 SW702 Paper size SW703 sensing Switch Detects the size of the paper Figure 3 7 2000 sheet Input Tray Controller PCA Inputs 3 20 Troubleshooting Controller PCA DCMOT RDY L when deck motor rotates normally 5 6 DCMOT ON Deck motor is driven when L 1 2 5 6 J117 1 J116 4 J205 1 FEDBND FEDBD FEDAND FEDAD Pickup motor Pickup motor rotation control signal 24V Lifter clutch Lifter rises when L J102 8 J101 3 J207 8 Registration clutch REGICL Registration roller rotates when L J205 1 J102 10 J101 1 J207 10 Feed clutch FEEDCL Feed roller rotates when L J115 1 J114 2 J208 2 BER ane A solenoid PICKUPSL Arm is lowered when L Figure 3 8 2000 sheet Input Tray Controller PCA Outputs Troubleshooting 3 21 2000 SHEET IN
40. ewdriver and a small flat blade screwdriver for the DIP switches DIP Switch Settings Standalone Sensor Test SETTING Running Test ON POSITION 2000 sheet Input Tray Motor Test This test verifies that the three motors on the 2000 sheet Input Tray are functioning properly Identify the Back Cover opposite from the tray door Remove the four screws in the Back Cover Remove the Back Cover Pull open the paper tray and open the Vertical Transfer Unit VTU Set the DIP switches on the Controller PCA to Motor Test Mode See Table 3 1 for an explanation of the DIP switch settings To turn the Power Supply switch to Diagnostic Mode pull out on the blue handle e Ifthe motors are working properly you will hear them as they rotate continuously e Ifthe motors do not rotate replace the corresponding field replaceable unit either the Paper Pickup Assembly the VTU or the Paper Deck Drive Assembly To stop the test set the power switch back to Operational Mode push in and reset the DIP switches on the Controller PCA to the off position see Table 3 1 3 10 Troubleshooting Caution 2000 sheet Input Tray Standalone Running Test This test verifies that the 2000 sheet Input Tray is functioning properly For this test use the LED located on the Controller PCA on the 2000 sheet Input Tray See Table 3 2 for an interpretation of the LED patterns If the 2000 sheet Input Tray is setting underneath the printe
41. h outward To manually activate each sensor press it in with your finger When you activate the sensor the bottom Service LED on the Controller PCA comes on When you release the sensor the LED goes off e Ifthe LED does not come on there is a problem with the sensor Replace the corresponding field replaceable unit Troubleshooting 3 11 5 To stop the test set the power supply switch back to Operational Mode and set the DIP switches on the Controller PCA to the off position see Table 3 1 Note Be sure to turn the power supply off and set all the DIP switches to the off position normal settings when you finish the diagnostics or the unit will not work properly Then replace the back cover 2000 sheet Input Tray LED Status Interpretation If the 2000 sheet Input Tray is working properly it will pick up paper from the tray and feed it through the VTU and the bottom Service LED will flash regularly every 0 5 seconds Table 3 2 2000 sheet Input Tray LED Status Interpretation Long Short Description Recommended Action 1 sec 0 3 sec 3 1 Lifter Malfunction Make sure that the tray lifts freely by lifting it by hand Make sure that the paper size plates are correctly installed in the same corresponding slots and are not bent If neither of these is the problem replace Tray 4 2 1 Registration Sensor Delay Jam The media does not reach the sensor Open the VTU door and remove the media Replace the VTU assembly or th
42. hat is physically installed in the printer All the paper handling accessories that are physically present should be listed Verify that each accessory is connected according to Figure 3 3 The configuration page normally shows device 1 input device 2 output and device 3 stapler Sample Configuration Page 3 4 Troubleshooting Figure 3 2 HP LaserJet 53000 series printers U HEWLETT 9 PACKARD PRINT MENU MAP 1NT INF IGURAT EON PRINT L FONT LIST INT FONT LIST PRINT EVERT LOG ENT LOG PRINT PAPER PATH TEST TRAY 1 MODE RESOLUTION FIRST FASTRES 12 TRAY 2 TYI RET MEDIUM PLAIN ECONCHODE OFF TRAY 3 TYPES TONER DENSITY 3 PLAIN CREATE PAPER DEST CLEANING PAGE STANDARD DUTBIN CONFIGURE FU NODE MENU NO INFORMATION MENU PAPER HANDLING PRINT QUALITY PRINTING MENU Menu Continued MENU MENU COPIES l PAPERS LETTER CONFIGURE CUSTOM OFF PAPER NO FORM 60 LINES ORTENTATION ORTRAIT FONT SOURCES INTERNAL NUMBER TCH WIDE Ad APPEND CR TO LF No PRINT PS ERRORS CONFIGURATION MENU AUTO CONTINUES ON TONER CONTIN RAM DI JAM AUTO SPALL PAPER SPEED ACRNAL 5 CFG NETWORK O VO MENU EIO3 RESETS MENU JETDIRECT MENU l SERIAL PACING DTR DSR SERIAL BAUD 00 ET ACTEVE 1 0 CHANNEL ESET ALL 1 0 JANNELS Sample Menu Page Troubleshooting 3 5 C link Communication Cables The architecture of the communica
43. he Back Cover from the 2000 sheet Input Tray see Figure 2 4 2 Locate and disconnect the 6 cable connectors that connect the Main Cable Harness to the Controller PCA on the 2000 sheet Input Tray Figure 2 9 callout 1 3 Locate and disconnect the 5 cable connectors that connect the Main Cable Harness to the unit s chassis callout 2 4 Release the cable harness from the 4 cable clips that hold the harness to the unit s chassis callout 3 To Reinstall 1 Properly replace all 11 cable harness connectors callouts 1 and 2 2 Reattach the harness to the 4 cable clips that hold the harness to the unit s chassis callout 3 Figure 2 9 2000 sheet Input Tray Main Cable Harness 2 10 Removal and Replacement Figure 2 10 2000 sheet Input Tray Controller PCA Remove the Back and Left Covers from the 2000 sheet Input Tray see Figure 2 4 and Figure 2 5 Disconnect the 11 cables from the Controller PCA on the 2000 sheet Input Tray Figure 2 10 callout 1 Remove the 4 hex screws that secure the 2 C link cable connectors to the metal base callout 2 Remove the 2 screws that secure the right side of the Controller PCA to the metal base callout 3 Release the 2 plastic retaining posts that secure the left side of the Controller PCA to the metal base callout 4 and then pull the Controller PCA out from the unit s chassis To Reinstall Seat the Controller PCA firmly onto the plastic retaining posts that sec
44. heet Input Tray Casters o o 2 24 2000 sheet Input Tray Adjustable Foot 2 25 Multibin Mailbox Removal and Replacement 2 26 Multibin Mailbox Orientation 2 26 Multibin Mailbox Front and Back Covers 2 27 Multibin Mailbox Top Cover ooo 2 28 Multibin Mailbox Power Supply 2 29 Multibin Mailbox Paper Bins and Blind Cover 2 30 Multibin Mailbox Flipper Assembly 2 31 Multibin Mailbox Delivery Head Motor 2 34 Multibin Mailbox Transport Belt Motor 2 35 Multibin Mailbox Input Paper Guide 2 36 Multibin Mailbox Metal Tape and Housing Assembly 2 38 Multibin Mailbox Controller PCA 2 40 Multibin Mailbox Anticurl Strings 2 42 Multibin Mailbox Delivery Head Assembly 2 44 Multibin Mailbox Interlock Switch 2 47 Multibin Mailbox Diagnostic LED PCA 2 48 Multibin Mailbox User Status LED PCA 2 50 Multibin Mailbox Adjustable and Fixed Casters 2 52 Multibin Mailbox Attachment Assembly 2 53 3 Troubleshooting OverVieW et oko o d E eee dod 3 1 Troubleshooting Approach lees 3 2 Print the Event Log le 3 2 Display the Event Log o o o 3 2 Interpret the Event Log 3 3 Print a Configuration Page sses o o 3 3 C link Communication Cab
45. ht 1998 Hewlett Packard Co Printed in USA Manual Part No C4085 91023 Printed on at least M Il 50 Total Recycled Fiber with at least 10 Post Consumer Paper C4085 91023
46. les o o ooo 3 6 Paper Path Test ede reo o rre tes ius 3 7 Messages Structure o crore o 3 9 Error Messag s s s p sa oobi aa al A ke d 3 9 2000 sheet Input Tray Standalone Diagnostics 3 10 2000 sheet Input Tray Motor Test 3 10 2000 sheet Input Tray Standalone Running Test 3 11 2000 sheet Input Tray Sensor Test 3 11 2000 sheet Input Tray LED Status Interpretation 3 12 Multibin Mailbox Standalone Diagnostics 3 13 Multibin Mailbox LEDs Description 3 13 Multibin Mailbox Standalone Diagnostic Test 3 14 vi Power on Test Multibin Mailbox Paper Path Test Multibin Mailbox LEDs Status Interpretation General Troubleshooting Information Wiring Diagrams 4 Parts Overview 2000 sheet Input Tray Components Multibin Mailbox Components 200 Duplexer List of Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 23 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 Figure 2 28 Figure 2 29 Figure 2 30 2000 sheet
47. lf tapping screws that secure the Controller PCA to the bottom right side of the Multibin Mailbox frame callout 3 7 Remove the 2 self tapping screws that secure the Controller PCA to the bottom left side of the Multibin Mailbox frame callout 4 8 Open the metal box to reveal the Controller PCA 9 Disconnect the 8 cables from the Controller PCA Figure 2 39 callout 5 To Reinstall Reconnect the 8 cables to the connectors on the Multibin Mailbox Controller PCA callout 5 m Figure 2 38 Multibin Mailbox Controller PCA 1 of 2 2 40 Removal and Replacement Figure 2 39 Multibin Mailbox Controller PCA 2 of 2 Removal and Replacement 2 41 Figure 2 40 Multibin Mailbox Anticurl Strings Remove the Back Cover all the paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 25 and Figure 2 28 At the lower left side of the Multibin Mailbox frame locate the Tension Springs on the Anticurl Strings and remove the 2 screws that secure the springs to the frame Figure 2 40 callout 1 Remove the Anticurl Strings from the lower pulleys callout 2 Remove the Delivery Head Assembly from the Multibin Mailbox frame see Figure 2 42 Release the upper ends of the Anticurl Strings from the Jam Access Door by pushing the retaining tabs that secure the strings to the Jam Access Door Figure 2 41 callout 3 To Reinstall Reverse the procedure given above Multibin Mailbox Anticu
48. nplugged Before attempting to service the 2000 sheet Input Tray unplug the power cord from the power source otherwise severe injury may result The printer and accessories may have sharp edges that could cause injury Reinstallation is generally the reverse of the removal process Carefully follow any additional instructions provided under To Reinstall 2000 sheet Input Tray Orientation Figure 2 2 shows the orientation of the 2000 sheet Input Tray as it is referred to in this section 2000 sheet Input Tray Orientation Removal and Replacement 2 3 2000 sheet Input Tray Front Cover Open the paper tray on the 2000 sheet Input Tray to the stops Figure 2 3 2 Remove the Paper Limit Back Plate from the paper tray callout 1 3 Remove the 4 screws in the front of the tray 3 screws at the top of the tray and 1 screw on the front right side of the tray callout 2 4 Using a flat blade screwdriver release the plastic retaining tabs at the left and right front sides of the tray callout 3 5 Carefully lift up on the Front Cover and then pull it out to release the plastic retaining tabs that secure the bottom of the Front Cover to the tray chassis callout 4 To Reinstall 1 Replace all the plastic retaining tabs properly callout 4 2 Reinstall the front adjustable plate and configure it properly callout 1 3 Reinstall the cassette size labels Figure 2 3 2000 sheet Input Tray Front Cover 2 4
49. out 1 Disconnect the cable from the Power Supply by pushing on the retaining tab that is located behind the cable connector callout 2 Remove the 2 screws that secure the Power Supply to the chassis callout 3 Lift the Power Supply upward to clear the locating tabs underneath and then slide the Power Supply to the left to free it from the chassis callout 4 To Reinstall Carefully align the locating tabs so that they are positioned correctly Reconnect the cable that runs from the Power Supply to the Controller PCA on the 2000 sheet Input Tray callout 1 The cable connector is seated properly when it clicks 2000 sheet Input Tray Power Supply Removal and Replacement 2 15 2000 sheet Input Tray Pickup Feed and Separation Rollers Three rollers in the 2000 sheet Input Tray pick up paper and feed it to the printer e The Pickup Roller is the upper forward roller Figure 2 15 callout 1 e The Feed Roller is the upper rear roller callout 2 e The Separation Roller is the lower roller callout 3 Note The Feed and Separation Rollers in the 2000 sheet Input Tray are interchangeable with each other and with the Feed and Separation Rollers in trays 2 and 3 on the printer Additionally the Pickup Roller in the 2000 sheet Input Tray is interchangeable with the Pickup Rollers in trays 2 and 3 on the printer The Feed and Separation Rollers have protruding retaining tabs that secure the rollers to their respective shaft
50. r paper jams may occur because the printer will not pick up the paper To prevent excessive paper jams during this test feed only 6 to 8 pages Make sure that paper is in the tray Set the DIP switches on the Controller PCA for standalone running mode see Table 3 1 for an explanation of the settings To set the power supply switch to Diagnostic Mode pull the blue power supply switch outward The motors will start Paper should now be lifted from the tray and fed through the VTU If the unit does not work properly the lower Service LED on the Controller PCA flashes in a pattern that indicates the problem See Table 3 2 for an interpretation of the LED patterns To stop the test set the power supply switch back to Operational Mode and set the DIP switches on the Controller PCA to the off position see Table 3 1 Open the VTU and remove any media from the paper path 2000 sheet Input Tray Sensor Test This test manually activates the sensors on the 2000 sheet Input Tray to test if they are working properly Set the DIP switches on the Controller PCA for sensor test mode See Table 3 1 for an explanation of the settings For each paper sensor a Pull open the paper tray and open the VTU b Remove the metal spring that holds the sensor unit in place secured by 1 screw See Figure 2 16 callouts 2 and 5 c Pull out the sensor unit To set the power supply switch to Diagnostic Mode pull the blue power supply switc
51. r status LED factory cable routing and preinstallation new parts kits and field replaceable units FRUs new power supply adjustable casters new latching mechanism Duplexer variable speed new FRU status Theory of Operation Overview The following information provides the theory of operation for the following paper handling accessories and parts Paper handling Controller HP 2000 sheet Input Tray HP Multibin Mailbox MBM Duplexer The information in this manual supplements the information in the HP LaserJet 8000 S000 N 8000 DN and HP Mopier 240 Printers Service Manual part no C4085 91017 Use this supplement with the HP LaserJet 8000 S000 N 8000 DN and HP Mopier 240 Printers Service Manual Theory of Operation 1 1 2000 sheet Input Tray Theory of Operation Features The HP 2000 sheet Input Tray now supports variable engine input speeds ranging from 6 to 32 ppm The 2000 sheet Input Tray also automatically senses paper size Pickup and Feed System When the 2000 sheet Input Tray is loaded with paper and the paper tray is closed the paper stack moves into position under the Pickup Feed and Separation Rollers This operation is detected by the PS34 sensor in the 2000 sheet Input Tray s Pickup Assembly The presence of paper in the paper tray is detected by the PS33 sensor The paper level is detected by switches SW601 and SW602 in the Paper Quantity Switch Assembly The paper size is detected by s
52. rder Place the Blind Cover between Standard Output Bin 1 and the Left Output Bin Removal and Replacement Caution Multibin Mailbox Flipper Assembly Remove all the paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 28 Remove the Front Back and Top Covers from the Multibin Mailbox see Figure 2 25 and Figure 2 26 Remove the 2 screws closest to the upper left side of the Multibin Mailbox screw on the front and back sides of the Multibin Mailbox frame Figure 2 29 callouts 1 Hold down the Jam Access Door while unplugging the ground wire that runs from the Input Paper Guide to the Flipper Motor Figure 2 30 callout 2 Unplug the Flipper Assembly s 3 cables from the connectors that are located on the Multibin Mailbox unit s back side Figure 2 29 callout 3 Using a flat blade screwdriver release the plastic retaining tab that secures the Flipper Assembly to the top of the Multibin Mailbox frame Figure 2 31 callout 4 Hold down the Jam Access Door and pull out the Flipper Assembly Figure 2 31 callout 5 To Reinstall Hold down the Jam Access Door to reconnect the ground wire to the Flipper Motor Figure 2 30 callout 2 Route the Flipper Assembly s 3 cables through the back side of the Multibin Mailbox frame and reconnect the 3 cables to the connectors Figure 2 29 callout 3 Do not over tighten the screws that secure the Flipper Assembly to the Multibin Mailbox frame The nut
53. rical Shock Hazard To avoid electrical shock use only supplied power cords and connect only to properly grounded 3 hole wall outlets The printer and accessories contain parts that are sensitive to electrostatic discharge ESD Always service printers at an ESD protected workstation Watch for the ESD reminder symbol on illustrations Removal and Replacement 2 1 Figure 2 1 Caution Required Tools 2 Phillips screwdriver 6 inch 152 mm shaft Small flat blade screwdriver Small needle nose pliers T 10 T 15 and T 20 Torx driver 6 inch shaft for the Multibin Mailbox All components in the 2000 sheet Input Tray use Phillips head screws that require a 2 Phillips screwdriver Make sure that you have a Phillips screwdriver and not a Posidriv screwdriver Figure 2 1 shows the difference between a Phillips and a Posidriv screwdriver Note that the Phillips tip has more beveled surfaces Phillips Posidriv Phillips versus Posidriv Screwdrivers To install a self tapping screw first turn it counterclockwise to align it with the existing thread pattern Then carefully turn it clockwise to tighten it Do not over tighten it If a self tapping screw hole becomes stripped either repair the screw hole or replace the affected assembly 2 2 Removal and Replacement WARNING Note Figure 2 2 2000 sheet Input Tray Removal and Replacement For the procedures in this section the printer and all accessories must be u
54. rinter from the 2000 sheet Input Tray For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Tip the 2000 sheet Input Tray onto its left side Locate the Outriggers on the bottom of the unit 2 on the front side and 1 on the right side callout 1 Remove an Outrigger by sliding the entire foot assembly Outrigger and metal bar out of its metal channel while pushing the end of the foot assembly toward the chassis callout 2 To Reinstall Reinstall the protective cover end cap onto each foot assembly wo di 2000 sheet Input Tray Outriggers Removal and Replacement 2 23 2000 sheet Input Tray Casters p Remove the printer from the 2000 sheet Input Tray For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual 2 Tip the 2000 sheet Input Tray onto its left side 3 Locate the 4 Casters 1 on each corner of the chassis Figure 2 22 callout 1 4 Remove a Caster by removing the 2 screws that hold the Caster to the chassis callout 2 To Reinstall Tighten the screws securely when reinstalling each caster callout 2 Figure 2 22 2000 sheet Input Tray Casters 2 24 Removal and Replacement 2000 sheet Input Tray Adjustable Foot 1 Remove the printer from the 2000 sheet Input Tray For instructions see the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual 2 Tip th
55. rl Strings 1 of 2 2 42 Removal and Replacement Figure 2 41 E Multibin Mailbox Anticurl Strings 2 of 2 Removal and Replacement 2 43 Ne WARNING 10 Multibin Mailbox Delivery Head Assembly Remove the Back Cover from the Multibin Mailbox see Figure 2 25 Remove all the paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 28 The Metal Tape s sharp edges can cause serious injury When rewinding the Metal Tape into its housing hold the tape securely and rewind it slowly With the Delivery Head Assembly at the top of the Multibin Mailbox hold the Metal Tape near the end and release the retainer tab that secures the end of the tape to the top of the Multibin Mailbox frame Figure 2 42 callout 1 Then let the tape slowly rewind into its housing At the lower left side of the Multibin Mailbox frame locate the Tension Springs on the Anticurl Strings and remove the 2 screws that secure the springs to the frame Figure 2 43 callout 2 Remove the Anticurl Strings from the lower pulleys callout 3 On the back side of the Multibin Mailbox release the flat ribbon cable from the cable clip that secures the cable to the Multibin Mailbox frame Figure 2 44 callout 4 and gently disconnect the flat ribbon cable from the Delivery Head Assembly callout 5 Raise the Delivery Head Assembly to the top of the Multibin Mailbox frame Hold up the Delivery Head Assembly and remove the 2 screws
56. rt C link Cable 24 inches 61 cm Formatter Multibin Mailbox or 7 bin Mailbox no stapler 2x500 sheet se IJ Input Tray e DE Y e Long C link Cable Medium C link Cable 70 inches 178 cm 39 inches 97 cm ee 2000 sheet Input Tray or e output ee input Figure 1 5 C link Cables Supported Daisy chain Connections Theory of Operation 1 15 Duplexer Theory of Operation The Duplexer installs inside the printer below the Fusing Assembly The back side of the paper is printed first Then the paper is turned over and fed back through the paper path for front sided printing The new Duplexer supports variable engine input speeds The Envelope Feeder installs on the right side of the printer above Tray 1 Laser Scanner Toner Cartridge Envelope Feeder Paper Input Unit PIU Figure 1 6 Duplexer Location 1 16 Theory of Operation Removal and Replacement WARNING Overview This chapter provides removal and replacement information for the following HP paper handling accessories HP 2000 sheet Input Tray Multibin Mailbox MBM The removal and replacement information presented in this chapter supplements the information in the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Use this supplement with the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual Elect
57. s 2 21 2000 sheet Input Tray Locating Pins 2 22 2000 sheet Input Tray Outriggers 2000 sheet Input Tray Casters 2000 sheet Input Tray Adjustable Foot 2 25 Multibin Mailbox Orientation Multibin Mailbox Covers Front and Back Multibin Mailbox Top Cover 2 28 Multibin Mailbox Power Supply 2 29 Multibin Mailbox Paper Bins and Blind Cover 2 30 Multibin Mailbox Flipper Assembly 1 of 3 2 32 Multibin Mailbox Flipper Assembly 2 of 3 2 32 vil viii Figure 2 31 Figure 2 32 Figure 2 33 Figure 2 34 Figure 2 35 Figure 2 36 Figure 2 37 Figure 2 38 Figure 2 39 Figure 2 40 Figure 2 41 Figure 2 42 Figure 2 43 Figure 2 44 Figure 2 45 Figure 2 46 Figure 2 47 Figure 2 48 Figure 2 49 Figure 2 50 Figure 2 51 Figure 2 52 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Multibin Mailbox Flipper Assembly 3 of 3 2 33 Multibin Mailbox Delivery Head Motor 2 34 Multibin Mailbox Transport Belt Motor 2 35 Multibin Mailbox Input Paper Guide 1 of 2 2 36 Multibin Mailbox Input Paper Guide 2 of 2 2 37 Multibin Mailbox Metal Tape and Housing Assembly Lof 2 o o 2 39 Multibin Mailbox Metal Tape and Housing ASSEMDIVZ02 i eere ed 2 39 Multibin Mailbox Controller PCA 1 of 2 2 40
58. s The retaining tab on the Pickup Roller is recessed Note The Feed and Separation Rollers must be replaced every 350 000 images The two rollers are included in the following HP LaserJet 8000 8000 N and 8000 DN maintenance kit C3971B 110V C3972B 220V The kit contains all the necessary parts for the required user maintenance procedure To Remove the Feed and Separation Rollers 1 Open the Vertical Transfer Unit VTU on the 2000 sheet Input Tray 2 Locate the rollers inside the tray cavity To remove a roller pinch the retainer tabs together and slide the roller off the shaft Remove the Feed Roller upper rear roller first Then remove the Separation Roller lower roller To Remove the Pickup Roller Open the paper tray on the 2000 sheet Input Tray to the stops Remove the Left Cover from the 2000 sheet Input Tray see Figure 2 5 Locate the Pickup Roller inside the tray cavity Pinch the recessed retainer tab on the roller and slide the roller off the shaft hw DR 2 16 Removal and Replacement To Reinstall 1 If all three rollers were removed reinstall the Pickup Roller first callout 1 2 When reinstalling the Feed and Separation Rollers install the Separation Roller lower roller first callout 3 Then install the Feed Roller upper rear roller callout 2 3 When installing a roller listen for a click It signals that the roller is secured onto the shaft Note Avoid letting the rollers fall into
59. s in the Flipper Assembly could rotate in their slots Removal and Replacement 2 31 Figure 2 29 Multibin Mailbox Flipper Assembly 1 of 3 Figure 2 30 Multibin Mailbox Flipper Assembly 2 of 3 2 32 Removal and Replacement Figure 2 31 Multibin Mailbox Flipper Assembly 3 of 3 Removal and Replacement 2 33 Multibin Mailbox Delivery Head Motor Remove the Back Cover from the Multibin Mailbox see Figure 2 25 2 Locate the cable that runs from the Delivery Head Motor down to the Multibin Mailbox Controller PCA and disconnect the cable from the connector in the middle of the Multibin Mailbox frame Figure 2 32 callout 1 3 Remove the 2 screws that secure the Delivery Head Motor to the Multibin Mailbox frame callout 2 4 Pull the Delivery Head Motor away from the Multibin Mailbox frame To Reinstall 1 Position the motor in the Multibin Mailbox frame so that the cable grommets face down 2 Reconnect the motor s cable to the connector in the middle of the frame callout 1 Figure 2 32 2 34 Removal and Replacement Multibin Mailbox Transport Belt Motor 1 Remove the Back Cover from the Multibin Mailbox see Figure 2 25 2 Remove all the paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 28 3 Release the Controller PCA Assembly from the bottom of the Multibin Mailbox frame see Figure 2 38 steps 1 through 7 4 Locate the cable that runs from the Transport Belt
60. ses the following conventions The names of major printer parts and assemblies are Capitalized Color is used to emphasize important items Bold is used for emphasis Italic refers to a related document is used for emphasis or is used for supporting text Notes contain important information Caution messages appear before procedures that if not observed could result in loss of data or damage to equipment Warning messages alert the reader to a specific procedure or practice that if not followed correctly could cause personal injury The illustration below shows the orientation of the paper handling accessories as they are referred to in this publication A Bottom iii Contents Conventions 0 ee New Product Features 000 0000004 Theory of Operation OvetVieW eso RR EEO E o RR ee 2000 sheet Input Tray Theory of Operation Peatres y be ek RE SRE E RO ba ew A Pickup and Feed System RR ee A Lifter Operation 2 666 be ee ee ommo ER Power Stpply ma sa 4a og OW A AM e e RM RUM Ee EUR Paper Path 2 23 BR PO oP UM M eod Sensors Switches Clutches and Motors Switches Functionality s s s e os o Multibin Mailbox Theory of Operation Peatres ei x BEE obs ESS Se pea ww ee Operating Modes saaa aa ko PROP PES NG Configuring the Operating Modes Sensors Switches Motors and Controller PCA Receiving Paper o
61. side of the tape housing Figure 2 37 callout 3 Gently pull on the Delivery Head Assembly to remove the end of the tape from behind the rollers that hold the tape in its track callout 4 Then pull the tape housing toward you to remove it To Reinstall Thread the end of the Metal Tape behind the rollers callout 4 and then pull the end of the tape to the top of the Multibin Mailbox and reinsert it into place Figure 2 36 callout 1 Use the guide pins to reinstall the tape housing Figure 2 37 callout 3 When the housing is correctly positioned it will click into place Reinstall the static brush Figure 2 36 callout 1 2 38 Removal and Replacement Figure 2 36 Figure 2 37 Multibin Mailbox Metal Tape and Housing Assembly 2 of 2 Removal and Replacement 2 39 Multibin Mailbox Controller PCA T Remove the Multibin Mailbox from the printer For instructions see the HP LaserJet 8000 5000 N 8000 DN and HP Mopier 240 Printers Service Manual 2 Locate the power cable that runs from the Multibin Mailbox Power Supply down to the Multibin Mailbox Controller PCA and disconnect the cable from the Controller PCA Figure 2 38 callout 1 3 Disconnect the C link cable from the Multibin Mailbox Controller PCA callout 2 4 Remove all paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 28 5 Carefully lay the Multibin Mailbox onto its front side 6 Loosen the 1 grounding screw and the 2 se
62. ted correctly Replace the Delivery Head Assembly Troubleshooting 3 17 Table 3 3 Multibin Mailbox LED Status Interpretation Continued Message Description User Service Recommended Action LED LEDs Wrong Page Request Check the bin destination A page request was received with Check the paper size an invalid output bin or invalid configuration paper size information e Turn on the printer Flipper Error Check for paper jammed in the During the flipper calibration an Flipper Assembly area abnormal reference voltage was Check the cables connections encountered Replace the Flipper Assembly Replace the Multibin Mailbox PCA External Memory Error Replace the Multibin Mailbox The Multibin Mailbox s nonvolatile PCA RAM NVRAM is damaged 3 18 Troubleshooting General Troubleshooting Information Note See the HP LaserJet S000 8000 N 8000 DN and HP Mopier 240 Family Printers Service Manual for this information Wiring Diagrams The following are wiring diagrams for the 2000 sheet Input Tray and Multibin Mailbox See the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Family Printers Service Manual for wiring diagrams for the other printer components Troubleshooting 3 19 PS31 Registration paper sensor PS32 Paper jam sensor yur J107 3 1 J108 3 J102 1 J101 10 3 8 J102 4 M 5 6 J207 1 3 J207 4 6 5 Controller PCA L when the sensor det
63. the Input Paper Guide free of the frame callout 3 while routing the ground wire that connects to the end of the paper guide through the wire s access hole callout 4 To Reinstall Reroute the ground wire through its access hole Figure 2 35 callout 4 Reconnect the ground wire to the Flipper Motor Figure 2 34 callout 1 Replace the Left Output Bin and the Blind Cover see Figure 2 28 e amr Multibin Mailbox Input Paper Guide 1 of 2 2 36 Removal and Replacement Figure 2 35 Multibin Mailbox Input Paper Guide 2 of 2 Removal and Replacement 2 37 WARNING Multibin Mailbox Metal Tape and Housing Assembly Remove all the paper bins and the Blind Cover from the Multibin Mailbox see Figure 2 28 The Metal Tape s sharp edges can cause serious injury When rewinding the Metal Tape into its housing hold the tape securely and rewind it slowly With the Delivery Head Assembly at the top of the Multibin Mailbox hold the Metal Tape near the end and push and release the retainer tab that secures the end of the tape to the top of the Multibin Mailbox frame Figure 2 36 callout 1 Then let the tape slowly rewind into its housing Remove the screw that secures the Static Brush to the Delivery Head Assembly callout 2 and then move the Static Brush out of the way Lower the Delivery Head Assembly halfway to the stops Using a flat blade screwdriver release the plastic retaining tabs located on each
64. the cable from the User Status LED PCA Figure 2 50 callout 2 4 Remove the 1 screw that secures the LED PCA to the Multibin Mailbox frame callout 3 5 Pull the LED PCA away from the Multibin Mailbox frame m Figure 2 49 Multibin Mailbox User Status LED PCA 1 of 2 2 50 Removal and Replacement Figure 2 50 Multibin Mailbox User Status LED PCA 2 of 2 Removal and Replacement 2 51 Multibin Mailbox Adjustable and Fixed Casters Note The procedures for removing the Adjustable and Fixed Casters are the same Remove the Multibin Mailbox from the printer For instructions see the HP LaserJet 8000 S000 N 8000 DN and HP Mopier 240 Printers Service Manual 2 Carefully lay the Multibin Mailbox onto its front side 3 Remove the 1 screw that secures the caster to the Multibin Mailbox frame Figure 2 51 callout 1 4 Remove the Caster Figure 2 51 Multibin Mailbox Adjustable and Fixed Casters 2 52 Removal and Replacement Figure 2 52 N w UR a N Multibin Mailbox Attachment Assembly Disconnect the power cable and the C link cable from the Multibin Mailbox Controller PCA see Figure 2 38 callouts 1 and 2 Release the Controller PCA from the Multibin Mailbox frame but leave the wire cables connected to the Controller PCA see Figure 2 39 Set the Controller PCA on top of the Multibin Mailbox unit Figure 2 52 callout 1 Remove the E clip callout 2 Release the
65. this test To perform a paper path test Press Menu until it Press Item until P Press Select Press 4 or until the desired input tray appears Press Select Press or until the desired output bin appears Press Select Press or until the desired duplex mode appears Press Select Press or to choose the desired number of copies Press Select To stop the paper path test select button on the control panel Troubleshooting 3 7 Figure 3 4 DUPLEX AND OUTPUT SOURCE Configuration Menu Items Paper Path Test Items Destination 72 Standard Output Bin Left Output Bin Stapler MailBox 1 MailBox 2 MailBox 3 MailBox 4 2000 sheet Optional MailBox 5 O 2 x 500 sheet Optional Paper Path Test Source and Output Selection 3 8 Troubleshooting Messages Structure Note See the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual for this information Error Messages Note See the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual for this information Troubleshooting 3 9 Table 3 1 NORMAL SETTING TEST OFF POSITION 2000 sheet Input Tray Standalone Diagnostics The 2000 sheet Input Tray can run standalone diagnostic tests to test the accessory s motors functionality and sensors You will need one power cord one 2 Phillips scr
66. tical and numerical Event Log tables in Printer Messages in chapter 7 of the HP LaserJet 8000 8000 N 8000 DN and HP Mopier 240 Printers Service Manual to interpret the Event Log Before interpreting the Event Log or performing any intervention print and evaluate a configuration page Print a Configuration Page Use the configuration page to verify the proper installation of the paper handling accessories Press Menu until until i Press Item until FE Press Select to print the configuration pages After printing the configuration page Make sure that the configuration page shows that the accessories are installed If any of the installed accessories are not shown on the configuration page check the corresponding cable connections Make sure that the C link cabling is correctly connected and functional and that DC power is available to the paper handling accessories Troubleshooting 3 3 Formatter Number Division use only No functionality or accessibility The default S N is aaxxyy 999999 To set the correct S N see the Service Manual Formatter and firmware datacode and version number The three most recent messages display here Check the Total Memory Figure 3 1 HP LaserJet 8000 series printers Configuration Page U Printer information j Product Name HP LaserJet 8000 Seres Printer Name HP LaserJet 8000 Series Printer Number 10 Formatter Number SA6XXX
67. tion link C link allows the Paper handling Controller PCA on the printer to control five external paper handling accessories that are properly connected in a daisy chain see Figure 3 3 While the Paper handling Controller PCA has only one output port all C link supported accessories have input and output ports to provide the different connecting combinations The following figure shows the C link daisy chain Figure 3 3 Short C link Cable 24 inches 61 cm Formatter ee Multibin Mailbox esse 7 bi 2000 sheet 4 orram Mailbox Input Tray no stapler or 2x500 sheet Input Tray ee Long C link Cable Medium C link Cable 70 inches 178 cm 39 inches 97 cm e output ee input C link Cables Supported Daisy chain Connections 3 6 Troubleshooting Note 1 2 3 4 5 6 7 8 9 10 11 Note Paper Path Test Using the information from the Event Log you can verify a specific printer paper path with the paper path test You must first set the desired paper destination in the configuration menu and then select the paper path test The paper path test menu will allow you to select the desired paper source and number If the Multibin Mailbox is installed in order to perform the paper path test the printer must be configured to mailbox mode If the printer is not in mailbox mode ask the JetAdmin administrator to change the configuration to the mailbox mode to complete
68. ure the left side of the Controller PCA to the metal plate on the chassis callout 4 Properly reconnect all 11 cables to the Controller PCA callout 1 Make sure that the DIP switches on the Controller PCA are in the normal setting off callout 5 See Table 3 1 2000 sheet Input Tray Controller PCA Removal and Replacement 2 11 Figure 2 11 Ne 2000 sheet Input Tray Front LED PCA Assembly Open the paper tray on the 2000 sheet Input Tray halfway to the stops On the upper left corner of the front of the unit s chassis locate and remove the 1 screw that secures the LED PCA Assembly to the chassis Figure 2 11 callout 1 Reach behind the LED PCA Assembly and pull it away from the chassis To remove the LED PCA from the cable connector release the 3 plastic retaining tabs that secure the LED PCA to the connector Figure 2 11 callout 2 Pull the LED PCA from the connector To Reinstall Reconnect the LED PCA to the connector callout 2 2000 sheet Input Tray Front LED PCA 2 12 Removal and Replacement Figure 2 12 2000 sheet Input Tray Pickup Assembly Remove the Vertical Transfer Unit VTU from the 2000 sheet Input Tray see Figure 2 18 Remove the Right Cover from the 2000 sheet Input Tray see Figure 2 6 Open the paper tray on the 2000 sheet Input Tray to the stops Disconnect the 3 cables that are located at the bottom right side of the Pickup Assembly Figure 2 12 callout 1 Remov
69. ustable Casters Anticurl Strings Attachment Assembly Back Cover Blind Cover Castets lur eer R4 CollatorMode communication configuring bins control devices Controller PCA COVERS i e area Ge Delivery Head Assembly Delivery Head Motor Diagnostic LED PCA features Fixed Casters Flipper Assembly Front Cover Input PaperGuide Interlock Switch Job Separator Mode LEDs Mailbox Mode Metal Tape and Housing Assembly motors sss operating modes onenting PaperBins paper path components paper path test DAS ui rr Power Supply power on sequence power up sequence test receiving paper sensors 2 000 servicing standalone diagnostics Status LED PCA SWIC acc sl Elk ie ESTAS Luce eR poe as Top Covei s Transport Belt Motor Virtual Stacker Mode N non bidirectional environment O operating modes bidirectional environment configuring non bidirectional environment Setting sis P paper d liv ty iu so hace ae te level detection path components presence detection size detection Index 2 1 12 1 14 2 44 2 34 2 48 1 8 x 2 52 1 12 2 31 2 27 2 36 2 47 1 8 3 15 1 8 2 38 1 10 1 8 1 9 2 26 2 30 1 13 3 15 2 29 1 14 3 14 1 12 1 10 1 1 3
70. w a omo Se ae ee A ws we Delivering Paper lt gs aan OE y RUE UE UR eee ee Paper Path cu kae a ee eo ee Power on Sequence ss ee ee Communication Link C link Cables Duplexer Theory of Operation o o Removal and Replacement OVEIVIEW RO eR o m a ae ae a dn de des Required Tools uud eem wn Gok ee OR eR E RI WEE 3 2000 sheet Input Tray Removal and Replacement 2000 sheet Input Tray Orientation 2000 sheet Input Tray Front Cover 2000 sheet Input Tray Back Cover 2000 sheet Input Tray Left Cover 2000 sheet Input Tray Right Cover 2000 sheet Input Tray Main Drive Assembly 2000 sheet Input Tray Paper Tray o a 2000 sheet Input Tray Main Cable Hamess 2000 sheet Input Tray Controller PCA 2000 sheet Input Tray Front LED PCA Assembly 2000 sheet Input Tray Pickup Assembly 2000 sheet Input Tray Power Supply 2000 sheet Input Tray Pickup Feed and Separation Rollers 2000 sheet Input Tray Paper Quantity Switch Assembly 2 18 2000 sheet Input Tray Paper Size Switch Assembly 2 18 2000 sheet Input Tray VTU 2 2 2 ee 2 20 2000 sheet Input Tray Tension Springs 2 21 2000 sheet Input Tray Locating Pins 2 22 2000 sheet Input Tray Outriggers Stabilizing Feet 2 23 2000 s
71. witches SW701 through SW704 in the Paper Size Switch Assembly When the Paper handling Controller on the printer sends an input command to the Controller PCA on the 2000 sheet Input Tray the Paper Deck Driver runs the Pickup Motor to rotate the Pickup Feed and Separation Rollers As the Pickup Roller turns the paper feeds into the Vertical Transfer Unit VTU and passes through the PS31 and PS32 sensors If the paper fails to reach the PS31 and PS32 sensors in the VTU within the allotted time the Controller PCA on the 2000 sheet Input Tray assumes that a paper jam has occurred The 2000 sheet Input Tray stops the operation and reports the paper jam to the Paper handling Controller on the printer A paper jam message appears on the printer control panel display Hardware malfunctions are also displayed on the printer control panel 1 2 Theory of Operation Lifter Operation The lifter plate in the 2000 sheet Input Tray s paper tray is held by two wires that are wound on four pulleys by the Lifter Motor When the paper tray is open the pulley gears disengage from the motor gears and the Lifter lowers by its own weight The presence or absence of the tray is detected by switches SW701 through SW704 on the unit s Paper Tray Size Switch Assembly After the paper tray is closed the Lifter Motor lifts the paper stack into position this action is detected by the PS34 sensor The PS34 sensor also maintains the height of the paper stack

HP LaserJet 8000 Paperhandling addon Service Manual2015

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