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HP Pavilion dm1 Entertainment PC

1. Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For display assembly spare part information see Display assembly subcomponents on page 23 2 Keyboard includes keyboard cable In charcoal finish For use in Belgium 659500 A41 For use in Brazil 659500 201 For use in Canada 659500 121 For use in the Czech Republic and Slovenia 659500 FL1 For use in Denmark Finland and Norway 659500 DH1 For use in France 659500 051 For use in Germany 659500 041 For use in Greece 659500 DJ1 For use in Hungary 659500 211 For use in India 659500 D61 For use in Israel 659500 BB1 For use in Italy 659500 061 For use in Japan 659500 291 For use in Latin America 659500 161 For use in the Netherlands 659500 B31 For use in Portugal 659500 131 For use in Russia 659500 251 For use in Saudi Arabia 659500 171 For use in South Korea 659500 AD1 For use in Spain 659500 071 For use in Switzerland 659500 BG1 For use in Taiwan 659500 AB1 For use in Thailand 659500 28 1 For use in Turkey 659500 141 For use in the United Kingdom 659500 031 For use in the United States 659500 001 3 Top cover includes power button board and cable and TouchPad and TouchPad cable In charcoal finish for use only with computer models equipped with an AMD processor 659513 001 In charcoal finish for use only with computer models equipped with an Intel processor 669426 001 4 Speakers incl
2. Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 35 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 44 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag The battery must be removed to access the service tag See Battery on page 38 for battery removal procedures Product XXXXXXXX Warranty lylyOy Model XXXXXXX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number This is an alphanumeric identifier that is unique to each product 3 Part number Product number This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 36 Chapter 4 Removal and replacement procedures Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to
3. AULLULUTITHE Component Power connector EET 09 Description Connects an AC adapter 2 3 Battery light Security cable slot e White The computer is connected to external power If a battery installed the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Off The computer is not connected to external power e Blinking The computer is in the Sleep state Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Hard drive light e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information on HP 3D DriveGuard refer to the HP Notebook Reference Guide 6 7 HDMI port select models only USB port 2 14 Chapter 2 External component identification Connects an optional video or audio device such as a high definition television or any compatible digital or audio component Connects an optional USB device Right side Item 1 OO
4. 4 5 Windows applications key Action keys Displays a shortcut menu for items beneath the pointer Execute frequently used system functions Keys 11 Lights Item Component Description 1 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Mute light e Amber Computer sound is off e Off Computer sound is on 3 Wireless light e White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 4 Caps lock light On Caps lock is on 5 TouchPad light e On The TouchPad is off 12 Chapter 2 External component identification Off The TouchPad is on TouchPad oS Ca Ca Ca Ca ea a Ca Ce ce eee l I Item Component Description 1 TouchPad light e On The TouchPad is off Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Front me aa Component Description Speakers 2 Produce sound TouchPad 13 Left side Item 1
5. 001 160 GB solid state drive only does not include bracket connector cable isolators or screws 659940 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 659941 001 Blu ray ROM DVDR RW Super Multi Double Layer Drive 664337 001 Base enclosure for use only with computer models equipped with an Intel processor 664913 001 Hard Drive Hardware Kit includes bracket connector cable isolators and screws 664993 001 TouchPad button board includes cable 664994 001 RTC battery for use only with computer models equipped with WWAN capability 664995 001 Power connector cable includes bracket 664996 001 Rubber Kit includes two rear corner covers and four rubber feet 664999 001 Heat sink includes replacement thermal material for use only with computer models equipped with an AMD processor 665000 001 Fan 667121 001 Heat sink includes replacement thermal material for use only with computer models equipped with an Intel processor 668353 001 11 6 in LED HD BrightView SVA display panel Sequential part number listing 29 Spare part number Description 669299 001 500 GB 5400 rpm hard drive for use only with computer models equipped with an AMD processor and with WWAN capability does not include bracket connector cable isolators or screws SATA 7 0 mm 669300 001 640 GB 5400 rpm hard drive for use only with computer models equipped with an AMD processor and with WWAN capability does not include bracket c
6. 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Computer specifications 81 11 6 inch display specifications Metric U S Dimensions Height 14 70 cm 5 79 in Width 25 90 cm 10 20 in Diagonal 29 50 cm 11 61 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 mm x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 82 Chapter6 Specifications 65 horizontal 50 vertical typical Hard drive specifications 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 and 7 0 mm 9 5 and 7 0 mm Length 100 2 mm 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm 69 9 mm Weight 98g 110g 110g 110g Interface type SATA SATA SATA SATA Transfer rate Synchronous maximum 106 MB sec 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single t
7. HD 6320 discrete class graphics on vV computer models equipped with an AMD E450 1 65 GHz processor AMD Radeon HD 6310 discrete class graphics on V computer models equipped with an AMD E300 1 00 GHz processor Support for Blu ray playback with HD decode and V DX11 support Intel HD Graphics 3000 V Intel HD Graphics V Support HD Decode DX10 and HDMI y Panel 11 6 in high definition HD light emitting diode V V LED BrightView 1366x768 display typical brightness 200 nits All display assemblies include 2 wireless local area vV V network WLAN antenna cables Supports 16 9 wide aspect ratio V y Support for non flush glass panel cover non PMMA V Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Select computer model display assemblies include 2 V wireless wide area network WWAN antenna cables Memory Two customer accessible upgradable memory v module slots DDR3 1333 MHz single channel support automatic vV downgrade to DDR3 1066 MHz on computer models equipped with an AMD E300 1 30 GHz processor Supports up to 8192 GB of system RAM V Supports the following configurations V e 8192 MB total system memory 4096x2 only on a 64 bit operating system e 4096 MB total system memory 4096x1 or 2048x2 e 2048 MB total system memory 2048x1 One customer accessible upgradable memory V module slot Supports
8. RC V 3 wire for use in all countries and regions except India 609948 001 HP Smart AC Adapter RC V EM 3 wire for use only in India 621565 001 2 GB memory module PC3 10600 1333 MHz 621569 001 4 GB memory module PC3 10600 1333 MHz 631956 001 802 11 b g n 1x2 Intel Centrino Wireless N 1030 Bluetooth combo for use only with computer models equipped with an Intel processor 632155 001 HP hs2340 HSPA Mobile Broadband Module for use only with computer models equipped with an AMD processor 634862 002 320 GB 7200 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm 634925 001 500 GB 7200 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm 636672 001 Broadcom 802 11 2x2 b g n wireless LAN Bluetooth BT 4 0 HS support combo for use only with computer models equipped with an Intel processor Sequential part number listing 27 Spare part number Description 641672 001 320 GB 7200 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm for use only with computer models equipped with an AMD processor 646755 001 3 cell 28 Whr 2 55 Ah Li ion battery 646757 001 6 cell 55 Whr 2 55 Ah Li ion battery 655795 001 Atheros Maryann WB225 1x1 802 11 b g n BT Combo 657325 001 Broadcom BCM94313HMGBLP1 Valentine 802 11 b
9. To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network
10. United Kingdom ASTA 1 94 Chapter8 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3x1 25 mm conductor size Pow
11. all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 79 80 Chapter5 Setup Utility BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Width 29 16 cm 11 48 in Depth 2 15 cm 8 46 in Height front to back 2 11 to 3 19 cm 0 83 to 1 26 in Weight With 6 cell battery 1 60 kg 3 53 Ib With 3 cell battery 1 46 kg 3 22 Ib Input power Operating voltage and current 18 5Vdc 3 5A 65W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to
12. are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 47 RTC battery Description Spare part number For use only with computer models equipped with WWAN compatibility 664994 001 For use only with computer models without WWAN compatibility 599516 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the service door see WLAN module on page 43 Remove the RTC battery Ey NOTE Steps 1 and 2 apply to computer models with WWAN capability See step 3 for RTC battery removal information on computer models without WWAN capability _ Disconnect the RTC battery cable 1 from the system board N Remove the RTC battery 2 The RTC battery is attached to the system board with double sided tape Reverse this procedure to install the RTC battery on a computer model with WWAN cap
13. e 65 W PFC RC V EM 3 wire HP Smart AC adapter for use only in India e 65 W PFC RC V 3 wire HP Smart AC adapter for use in all countries and regions except India Supports the following batteries V V e 6 cell 55 Whr 2 55 Ah Li ion battery e 3 cell 28 Whr 2 55 Ah Li ion battery Security Security cable slot V V Operating system Preinstalled V e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 and 32 bit e Windows 7 Professional 64 and 32 bit e Windows 7 Starter 32 bit only on computer models equipped with a 500 320 or 250 GB hard drive and 2 GB memory e DVD SSRD recovery solution Preinstalled V 6 Category Description Serviceability End user replaceable parts e AC adapter e Battery e Hard drive Memory modules 2 SIM select models only Solid state drive WLAN module WWAN module select models only End user replaceable parts AC adapter Battery Hard drive Memory module Solid state drive WLAN module Chapter 1 Product description Computer models equipped with an AMD processor y Computer models equipped with an Intel processor 2 External component identification Display Item Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive w
14. include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats
15. the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen Click System Recovery in the Recovery Manager window Follow the on screen instructions Performing a system restore 87 Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer 2 NOTE Ifthe computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 88 Chapter 7 Backup and recov
16. the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 93 Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The
17. the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 76 Chapter5 Setup Utility BIOS and System Diagnostics Restoring factory settings in Setup Utility Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions So oe oP To save your changes and exit press f10 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts EY NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility a
18. unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the hard drive 1 2 50 Chapter 4 Disconnect the hard drive connector cable 1 from the system board Remove the Phillips PM2 5x5 7 screw 2 that secures the hard drive to the computer Use the tab 3 on the hard drive bracket to lift the left side of the hard drive until it rests at an angle Removal and replacement procedures 4 Slide the hard drive 4 up and to left at an angle and out of the hard drive bay 5 If itis necessary to replace the connector cable 1 the screws 2 the bracket 3 or the isolators 4 remove and replace the components The bracket connector cable isolators and screws are available in the Hard Drive Hardware Kit spare part number 664913 001 Reverse this procedure to reassemble and install the hard drive Component replacement procedures 51 Memory module Description Spare part number 4 GB memory module PC3 10600 1333 MHz 621569 001 2 GB memory module PC3 10600 1333 MHz 621565 001 Before removing a memory module follow these steps v N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external device
19. up to 4096 MB of system RAM V Supports the following configurations V e 4096MB 4096MB x1 SODIMM e 2048MB 2048MB x1 SODIMM Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm V 37 in and 7 0 mm 28 in thicknesses Customer accessible Serial ATA SATA Supports Accelerometer hard drive protection ay ae ea ae Supports the following hard drives e 640 GB 5400 rpm 9 5 mm e 500 GB 7200 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm 320 GB 7200 rpm 9 5 mm and 7 0 mm e 320 GB 5400 rpm 9 5 mm and 7 0 mm e 250 GB 5400 rpm 9 5 mm and 7 0 mm 2 Chapter 1 Product description Category Description Computer models equipped with an Computer models equipped with an AMD processor Intel processor Supports the following hard drives V e 640 GB 5400 rpm 9 5 mm e 500 GB 7200 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm e 320 GB 7200 rpm 9 5 mm and 7 0 mm e 320 GB 5400 rpm 9 5 mm and 7 0 mm Supports the following solid state drives SSD V V e 6 35 cm 2 5 in 160 GB e 6 35 cm 2 5 in 128 GB Optical drive External USB optical drive computer USB ports V V support 2A current SATA V V 12 7mm tray load V V Supports the following external optical drives V V e Blu ray ROM DVDR RW Super Multi Double Layer Drive e DVD RW Super Multi Double Layer Drive Audio and video Single digital microphone V V Beats Audio with Beats logo support
20. use in Europe 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use in Italy 3 pin black 1 83 m 490371 081 Power cord for use in Denmark 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 83 m 490371 201 Power cord for use in Thailand 3 pin black 1 83 m 490371 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use in South Africa 3 pin black 1 83 m 490371 BB1 Power cord for use in Israel 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 490371 D61 Power cord for use in India 3 pin black 1 83 m 599516 001 RTC battery for use only with computer models without WWAN capability 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for use only with computer models equipped with an AMD processor 603785 001 640 GB 5400 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm for use only with computer models equipped with an AMD processor 609939 001 HP Smart AC Adapter
21. 1 For use in the Czech Republic 659500 FL1 For use in Russia 659500 251 and Slovenia For use in Denmark Finland and 659500 DH1 For use in Saudi Arabia 659500 171 Norway For use in France 659500 051 For use in South Korea 659500 AD1 For use in Germany 659500 041 For use in Spain 659500 071 For use in Greece 659500 DJ1 For use in Switzerland 659500 BG1 For use in Hungary 659500 211 For use in Taiwan 659500 AB1 For use in India 659500 D61 For use in Thailand 659500 281 For use in Israel 659500 BB1 For use in Turkey 659500 141 For use in Italy 659500 061 For use in the United Kingdom 659500 031 For use in Japan 659500 291 For use in the United States 659500 001 Before removing the keyboard follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the keyboard 1 Remove the two rubber feet 1 that are attached to the rear corner covers The rubber feet are attached to the rear corner covers by double sided tape and are included in the Rubber Kit spare part number 664996 001 Re
22. 57 processor includes 664336 001 replacement thermal material For use only with computer models equipped with an Intel Pentium 967 processor includes 665828 001 replacement thermal material Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the WLAN module see WLAN module on page 43 6 Remove the WWAN module see WWAN module select models only on page 46 7 Disconnect the hard drive connector cable from the system board see Hard drive on page 50 8 Remove the keyboard see Keyboard on page 53 9 Disconnect the display panel cable from the system board see Display assembly on page 57 10 Remove the top cover see Top cover on page 62 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e SIM see SIM select models only on page 39 e RTC battery see RTC battery on page 48 e Memory module see Memory module on page 52 Component replacement pro
23. 802 11 2x2 b g n wireless LAN Bluetooth BT 4 0 HS support combo for use only 636672 001 with computer models equipped with an Intel processor 802 11 b g n 1x2 Intel Centrino Wireless N 1030 Bluetooth combo for use only with computer 631956 001 models equipped with an Intel processor Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 Remove the WLAN module 1 Slide the battery service door latch 1 to release the service door Component replacement procedures 43 2 Slide the service door toward the front of the computer 2 and then lift the door to remove it 3 3 Remove the service door The service door is avail
24. A E aAA 53 Display assem xsccs iseaiecsstenpeudenscteppeeseeis A iapeledsena ipeegeeiiaieeededs 57 TOD COVER onoo ceatiieids vacezncvade niccaucd dededeqnes fs auuensegen eaaneece ingnaus aves nieouaaeeadiaaieadetesdiuc eeeearares 62 DPSAKESMS noraine aa a aa conse sdawtundannaneldangns a e a a ae a aE 64 TouchPad bution board sssscesnairare a N a ER 66 System DOAN ere csoneani nn nn E RE EE A EEEE 67 Power Connector cablo nosies nina a a AN EEA AE RAAS 68 Fasen NA E a dae needy lecdelnaass 70 Fleat Sink ecnenaini anina A E TEET 71 5 Setup Utility BIOS and System Diagnostics ccccceseeeeeseceeeeeeeeeeeeeeeeeeeeeeeseeeeesesaeseeseeeeeseneneeseeeeseneeeeees 75 Using Setup UtmRY sev dacedaieeideonstiehsseeceeeb hide EEEE E EEA EEE 75 Slarting Setup Uil ssiri aiaiai ENEA EELEE EA OA 75 Changing the language of Setup Utility eee erect reer rere eae teers eeeeenaeeeeeeeeeeaaes 75 Navigating and selecting in Setup Utility 0 eee recente terre eaaeeeeeeeeaeeeeeeenaeeeeeneaas 76 Displaying system Information ssvesccecsesevensetenctiaatdtadeaeeasedegdeanensdecdigeseeavtediyesbeavtediperesediadaees 76 Restoring factory settings in Setup Utility 0 eect rere eee eaaeeeeeeeeeaaaeeeeeeeenaaees 77 Exiting Setup Utility occcrenaraciiiie ai o aE ATERT 77 Updating the BIOS nemiseninaiissisiiiri iiinn NO NEVEN EEEE 77 Determining the BIOS version seeseesssesirssseerrrsseterrsssttirrsssttnnnnsttnnnsnntennnnnenn 78 Downloading a BI
25. Ap HP Pavilion dm1 Entertainment PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Intel Celeron and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition October 2011 First Edition September 2011 Document Part Number 657776 002 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapte
26. Beats hotkey v V fn b Two integrated stereo speakers V V HP TrueVision high definition webcam fixed no tilt y 1280x800 by 30 frames per second HP TrueVision high definition webcam fixed no tilt V 1280x720 by 30 frames per second Ethernet Integrated Gigabit network interface card NIC V V PCIE interface Wireless Integrated WLAN options by way of wireless module v V Two WLAN antennas built into display assembly V V Supports the following WLAN formats for all V V computer models e Atheros Maryann WB225 1x1 802 11b g n BT Combo e Broadcom BCM94313HMGBLP 1 Valentine 802 11b g n 1x1 Combo HMC 4 Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Supports the following WLAN formats for computers V equipped with an AMD processor e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter Supports the following WLAN formats for computers V equipped with an Intel processor e Intel Centrino Wireless N 802 11 b g n 1x2 1030 Bluetooth Combo Adapter e Broadcom 802 11 2x2 b g n wireless LAN Bluetooth BT 4 0 HS support combo Integrated WWAN options by way of wireless module V Two WWAN antennas built into display assembly V select models only Supports the HP hs2340 HSPA Mobile Broadband V Module External media Push push insertion removal V V card HP Multi Format Digital Media Reader sup
27. OS update aaeeeneeeseeceerrressererrrenerirnnaseeeirnaeennannaaaatrenneacnne 78 Using Systen DiaAgGnOStleS sosisini ENEE AO 79 6 Speciicatons sanies aaa aa A E a A a E ced AARE roaa o ae ean coy Rae ERREN 81 Computer specification S sssini aa A deen aa Aa dee EEEE EEE EA 81 11 6 inch display specifications eee ee ceeeccece eee ce eee eeeee cee eeaaeeeeeeeeeeeeeeeeeeeceaaaaaaaesaeeeeeeeeeeeeeeeseseeneenaeeas 82 Hard drive specifications 20 0 0 cccccccccccsssessesecececceceeeseeaeaeaseeeeeeeceeeeeeeeeeeesesaeaeseaeeeeceseseseeeeeeeeeeeeeeeeaea 83 T Backup and OG ass esadichicg sce Saas e vaccines x cadionnva O 85 FROSUONGC ccann ar a eavexgeust cane veshu late diaubasdeesabawlcuaduusheaaayavaeuutesacieesteb E saaeeedessaeaseee 85 Creating restore Mela 52 ceisssoncectieseedeee da aadeeedesiacdedes R EAEE ees inaceaees 86 Performinga SyStem rostre sdieri niingie naai AA ARERR EENAA 87 Restoring using the dedicated recovery partition select models only 2 ceeeeeees 87 Restoring using the restore media aessseesssssisererreecrsrrrrinstnrateitannaaadttannaadnnannaataaaaaaaennaa 88 Changing the computer boot order sscroseseieniossigi ieie eia aAA 88 Backing up and recovering your information ecencssrconirsiicnii inneni EEEN EEEE 89 Using Windows Backup and Restore cccccceeeeeeeeeeeeeeeeeee tere eeeeeaaeeeeeeseeeeeaaeeeeesenenaaees 90 Using Windows system restore points ccccceeeeeeeeeeeeeeeee
28. P Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs PYNOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer EY NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt Security and Protection gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions 86 Chapter 7 Backup and recovery Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive NOTE A system re
29. S 0S Component Digital Media Slot Description Supports the following digital card formats e MultiMediaCard e SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extended Capacity SDxC Card 2 Audio out headphone jack Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 3 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 4 USB 2 0 ports 2 Connect optional USB 2 0 devices 5 External monitor port Connects an external VGA monitor or projector 6 RJ 45 network jack Connects a network cable Right side 15 Bottom Item Component Description 1 Battery bay Holds the battery 2 SIM slot select models only Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 3 Battery service door latch Releases the battery from the battery bay 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool
30. ability Ey NOTE Step 3 applies to computer models without WWAN capability See steps 1 and 2 for RTC battery removal information on computer models with WWAN capability 48 Chapter4 Removal and replacement procedures 3 Use a thin non conductive tool to remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery on computer models with WWAN capability When installing the RTC battery make sure the sign faces up Component replacement procedures 49 Hard drive NOTE The hard drive spare part kit does not include the hard drive bracket connector cable isolators or screws These components are included in the Hard Drive Hardware Kit spare part number 664913 001 Description Spare part number 640 GB 5400 rpm SATA 7 0 mm 603785 001 500 GB 7200 rpm SATA 7 0 mm 634925 001 320 GB 7200 rpm SATA 7 0 mm 634862 002 and 641672 001 For use only with computer models equipped with an AMD processor and with WWAN capability 640 GB 5400 rpm SATA 7 0 mm 669300 001 500 GB 5400 rpm SATA 7 0 mm 669299 001 Before removing the hard drive follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first
31. able using spare part numbers 659503 001 in charcoal finish for use with computer models equipped with an AMD processor or 659504 001 in charcoal finish for use with computer models equipped with an Intel processor 4 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 terminal The 2 WLAN antenna cable is connected to the WLAN module 2 terminal 5 Remove the Phillips PM2 0x3 7 screw 2 that secures the WLAN module to the system board The WLAN module tilts up 44 Chapter4 Removal and replacement procedures 6 Remove the WLAN module by pulling the module away from the slot at an angle 3 y NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the memory module slot Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 45 WWAN module select models only Ey NOTE This section applies only to computer models equipped with an Intel processor Description Spare part number HP hs2340 HSPA Mobile Broadband Module 632155 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the c
32. ace items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 34 Chapter4 Removal and replacement procedures Equipment guidelines Grounding equipment must
33. administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 78 Chapter5 Setup Utility BIOS and System Diagnostics 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions E NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks
34. ard in charcoal finish for use in the Czech Republic and Slovenia includes keyboard cable 659503 001 Service door in charcoal finish for use only with computer models equipped with an AMD processor includes two rubber feet and shielding 659504 001 Service door in charcoal finish for use only with computer models equipped with an Intel processor includes two rubber feet and shielding 659506 001 11 6 in LED BrightView SVA display panel 659507 001 Screw Kit 659508 001 Speaker Kit includes left and right speakers and cable 659509 001 System board for use only with computer models equipped with an AMD E300 processor but not WWAN capability includes processor and replacement thermal material 659510 001 System board for use only with computer models equipped with an AMD E300 processor and with WWAN capability includes processor and replacement thermal material 659511 001 System board for use only with computer models equipped with an AMD E450 processor but not WWAN capability includes processor and replacement thermal material 659512 001 System board for use only with computer models equipped with an AMD E450 processor and with WWAN capability includes processor and replacement thermal material 659513 001 Top cover in charcoal finish for use only with computer models equipped with an AMD processor includes power button board and cable and TouchPad and TouchPad cable 659516 001 Webcamera module includes double sided adhesive 659933
35. ase latch will automatically lock into place 38 Chapter 4 Removal and replacement procedures SIM select models only 2 NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 Remove the SIM 1 Press in on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the SIM slot Insert the SIM into the SIM slot and gently push the SIM into the slot until it is firmly seated Component replacement procedures 39 Display panel Description Spare part number 11 6 in LED HD BrightView SVA display panel 668353 001 11 6 in LED BrightView SVA display panel 659506 001 Before removing the display panel follow these steps 9 N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through
36. cedures e Power connector cable see Power connector cable on page 68 e Fan see Fan on page 70 e Heat sink see Heat sink on page 71 Remove the system board 1 Lift the left side of the system board 1 until it rests at an angle 2 Remove the system board 2 by sliding it up and to the left at an angle Reverse this procedure to install the system board Power connector cable Description Spare part number Power connector cable includes bracket 664995 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 68 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a b c d Service cover see WLAN module on page 43 Keyboard see Keyboard on page 53 Top cover see Top cover on page 62 System board see System board on page 67 Remove the power connector cable 1 Turn the system board upside down with the right side toward you 2 Disconnect the power connector cable 1 from the system board 3 If nec
37. description 3 spare partnumbers 26 29 P packaging guidelines 34 plastic parts service considerations 31 pointing device product description 4 ports external monitor 15 HDMI 14 monitor port 15 product description 4 USB 14 15 power button 10 power connector 14 power connector cable removal 68 spare part number power cord set requirements 93 spare part numbers 26 27 power light 12 power requirements product description 5 processor product description product description audio 3 chipset 1 display panel 1 Ethernet 3 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 3 wireless 3 product name 1 36 product number 36 21 29 Q QuickWeb button 10 1 R rear corner covers removal 54 55 spare part number removal replacement preliminaries 31 procedures 36 right side components 15 RJ 45 jack 15 RTC battery removal 48 spare partnumbers 21 27 29 48 Rubber Kit spare part number 22 29 37 29 55 S Screw Kit spare part number 26 29 security cable slot 14 security product description 5 serial number 36 service considerations cables 31 connectors 31 plastic parts 31 service door location 16 removal 43 spare part numbers 22 29 44 service tag 17 36 serviceability product descripti
38. e computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the rear covers see Keyboard on page 53 Remove the display assembly subcomponents 1 2 Release the wireless antenna cables 1 from the clips 2 and routing channel built into the base enclosure Disconnect the display panel cable 3 from the system board Component replacement procedures 57 3 Release the display panel cable 4 from the clip built into the base enclosure 4 Remove the two Phillips PM2 0x5 7 screws 1 that secure the display assembly to the computer 58 Chapter4 Removal and replacement procedures 5 Remove the display assembly 2 Ey NOTE See Display panel on page 40 and Webcamera module on page 41 for display bezel display panel and webcamera module removal procedures 6 If it is necessary to replace the hinges a b Remove the display assembly Remove the display bezel Remove the display panel Remove the four Phillips PM2 0x4 2 1 screws that secure the hinges to the display enclosure Component replacement procedures 59 e Remove the hinges 2 The hinges are availabl
39. e in the Display Hinge Kit spare part number 659499 001 of A 7 If it is necessary to replace the display panel cable a Remove the display assembly b Remove the display bezel c Remove the display panel d Remove the left display hinge e Release the webcamera cable 1 from the display enclosure The webcamera cable is attached to the display enclosure with double sided tape f Release the display panel cable from the clip 2 built into the display enclosure near the left display hinge area 60 Chapter 4 Removal and replacement procedures g Remove the display panel cable 3 The display panel cable is available in the Display Cable Kit spare part number 659498 001 If it is necessary to replace the wireless antenna cables and transceivers a Remove the display assembly b Remove the display bezel c Remove the display panel d Remove the display hinges e Remove the Phillips PM2 0x4 2 screw 1 that secures the right enclosure bracket to the display enclosure f Remove the left and right enclosure brackets 2 The left and right display enclosure brackets are included in the Display Hinge Kit spare part number 659499 001 g Release the wireless antenna cables 3 from the clips 4 and routing channels built into the display enclosure h Detach the WLAN transceivers and the WWAN transceivers 5 from the display enclosure The transceivers are attached to the display enclosure with doub
40. eee eeeeeeeeeeeeeeeeaeeeeeseeeaeeeeeeeeaaaees 90 When to create restore points ceccecceeeeeeeeeeeeeeeeeeteeeeeeeeseeeenececcisaeeaeeees 90 Create a system restore POINE c0cccc cc tecceeieencnseaaeteecneseaeesneeeataneeeneataaeeee 91 Restore to a previous date and time cccccceeceeeeeeeeeee eect tees teeeeeeeneeneeneneaee 91 8 Power cord set requirements eisini aa aaa akaa a aa Aaa aaa aA EEr AAPAN 93 Requirements for all countries ccccccecceceeeeeeeeeeeceeeeaaeaeceeeeeeeeeeeesedcecaaaaaeeeeeeeeeeeeeeseseeeieesieeeeeeeeeess 93 Requirements for specific countries and regions eecceceeeeeeeeeeeceecaaeeaecaeeceeeeeeeeeeeeeeeeeeeeeeeeeenetees 94 eE E A NO AAA O A 97 MOON poupa E ere eee 99 vii viii 1 Product description Category Description Computer models equipped with an Computer models equipped with an AMD processor Intel processor Product Name HP Pavilion dm1 Entertainment PC V V Processors AMD E450 1 65 GHz processor 1 0 MB L2 cache v 1333 MHz dual core 18 W AMD E300 1 30 GHz processor 1 0 MB L2 cache V 1066 MHz dual core 18 W Intel Core i3 2367M 1 4GHz 1333MHz 3MB L3 V Dual 17W Intel Celeron 857 1 2GHz 1333MHz 2MB L3 Dual V 17W Intel Pentium 967 1 3GHz 1333MHz 2MB L3 Dual V 17W Chipset AMD A50M fusion controller hub FCH V Intel HM65 Express Chipset V Graphics AMD Radeon
41. een shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 89 Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes Gy NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additi
42. er 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 75 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions 2 Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods e To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter e To save your changes and exit Setup Utility menus press f10 and then follow the on screen instructions Use
43. er cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 95 96 Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http Awww hp com recycle 97 98 Chapter9 Recycling Index A AC adapter spare part numbers 26 27 Action keys 11 antenna locations 7 removal 61 spare partnumber 24 28 62 Antenna Kit spare part number 24 62 audio product description 3 audio in jack 15 audio out jack 15 B base enclosure spare part number 21 28 battery removal 38 spare partnumbers 22 28 38 battery bay 16 battery light 14 battery service door latch 16 Blu ray ROM DVD R RW Super Multi Double Layer Drive precautions 32 spare part number 26 29 bottom com
44. ery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times 29 TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 90 e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a scr
45. essary separate the power connector bracket 2 from the power connector Reverse this procedure to install the power connector cable and bracket Component replacement procedures 69 Fan Description Spare part number Fan 665000 001 Ey NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Service cover see WLAN module on page 43 b Keyboard see Keyboard on page 53 c Top cover see T
46. ew SVA display panel 659506 001 5 Display Cable Kit includes display panel cable and webcamera module cable 659498 001 6 Wireless Antenna Kit includes left and right WLAN antenna cables 659492 001 and transceivers and left and right WWAN antenna cables and transceivers 7 Display enclosure In charcoal finish for use with computer models equipped with WLAN only capability 659493 001 includes WLAN antenna cables and transceivers In charcoal finish for use with computer models equipped an AMD processor and 671685 001 24 Chapter 3 with WLAN and with WWAN capability WLAN antenna cables and transceivers and WWAN antenna cables and transceivers Illustrated parts catalog Mass storage devices oS A _ Item Component Spare part number 1 Hard drive does not include the hard drive bracket connector cable isolators or screws 640 GB 5400 rpm SATA 7 0 mm 603785 001 500 GB 7200 rpm SATA 7 0 mm 634925 001 320 GB 7200 rpm SATA 7 0 mm 634862 002 and 641672 001 For use only with computer models equipped with an AMD processor and with WWAN capability 640 GB 5400 rpm SATA 7 0 mm 669300 001 500 GB 5400 rpm SATA 7 0 mm 669299 001 2 160 GB solid state drive 659933 001 128 GB solid state drive 675097 001 Hard Drive Hardware Kit includes Mass storage devices 25 Item Component Spare part number 3a Hard drive bracket 3b Hard drive connector cable 3c Hard drive is
47. g n 1x1 Combo HMC 659492 001 Wireless Antenna Kit inclues WLAN and WWAN antenna cables and transceivers 659493 001 Display enclosure in charcoal finish for use with computer models equipped with WLAN only capability includes WLAN antenna cables and transceivers 659496 001 Base enclosure for use only with computer models equipped with an AMD processor includes battery release latch 659497 001 Display bezel includes display lid switch magnet 659498 001 Display Cable Kit includes display panel cable and webcamera module cable 659499 001 Display Hinge Kit includes left and right display hinges 659500 001 Keyboard in charcoal finish for use in the United States includes keyboard cable 659500 031 Keyboard in charcoal finish for use in the United Kingdom includes keyboard cable 659500 041 Keyboard in charcoal finish for use in Germany includes keyboard cable 659500 051 Keyboard in charcoal finish for use in France includes keyboard cable 659500 061 Keyboard in charcoal finish for use in Italy includes keyboard cable 659500 071 Keyboard in charcoal finish for use in Spain includes keyboard cable 659500 121 Keyboard in charcoal finish for use in Canada includes keyboard cable 659500 131 Keyboard in charcoal finish for use in Portugal includes keyboard cable 659500 141 Keyboard in charcoal finish for use in Turkey includes keyboard cable 659500 161 Keyboard in charcoal finish for use in Latin America includes keyboard cab
48. he computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 71 72 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a b c d Service cover see WLAN module on page 43 Keyboard see Keyboard on page 53 Top cover see Top cover on page 62 System board see System board on page 67 Remove the heat sink 1 Turn the system board upside down with the front toward you 2 Loosen the captive screws 1 that secure the heat sink to the system board NOTE The number of screws used to secure the heat sink to the system board varies by computer model Ey NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 3 Remove the heat sink 2 y NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits The following illustration shows the replacement thermal material locations on a computer m
49. hen servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 31 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any su
50. internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Service door Provides access to the hard drive bay a memory 16 Chapter 2 External component identification module slot the SIM slot select models only the WLAN module and the WWAN module select models only 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag yi O seria XXXXXXXX MOON NDN O O I Product XXXXXXXX Warranty lylyOy Model XXXXXXX Item Description Function 1 Product name This is the product name affixed to the front of the computer Service tag 17 Item Description Function 2 Serial number This is an alphanumeric identifier that is unique to each product 3 Part number Product number This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 18 Chapter3 Illustrated parts catalog Computer major components Computer major components 19
51. ireless signals to communicate with WLANs 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with WWANs 4 Internal microphone Records sound Display 7 Item Component Description 5 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink and Chat gt CyberLink YouCam 6 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 8 Chapter 2 External component identification Buttons Buttons 9 Item Component 1 Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings
52. le 659500 171 Keyboard in charcoal finish for use in Saudi Arabia includes keyboard cable 659500 201 Keyboard in charcoal finish for use in Brazil includes keyboard cable 659500 211 Keyboard in charcoal finish for use in Hungary includes keyboard cable 659500 251 Keyboard in charcoal finish for use in Russia includes keyboard cable 659500 281 Keyboard in charcoal finish for use in Thailand includes keyboard cable 659500 291 Keyboard in charcoal finish for use in Japan includes keyboard cable 659500 A41 Keyboard in charcoal finish for use in Belgium includes keyboard cable 659500 AB1 Keyboard in charcoal finish for use in Taiwan includes keyboard cable 659500 AD1 Keyboard in charcoal finish for use in South Korea includes keyboard cable 659500 B31 Keyboard in charcoal finish for use in the Netherlands includes keyboard cable 659500 BB1 Keyboard in charcoal finish for use in Israel includes keyboard cable 28 Chapter 3 Illustrated parts catalog Spare part number Description 659500 BG1 Keyboard in charcoal finish for use in Switzerland includes keyboard cable 659500 D61 Keyboard in charcoal finish for use in India includes keyboard cable 659500 DH1 Keyboard in charcoal finish for use in Denmark Finland and Norway includes keyboard cable 659500 DJ1 Keyboard in charcoal finish for use in Greece includes keyboard cable 659500 FL1 Keybo
53. le sided tape Component replacement procedures 61 i Remove the wireless antenna cables and transceivers 6 The WLAN antenna and WWAN antenna are available in the Wireless Antenna Kit spare part number 659492 001 Reverse this procedure to reassemble and install the display assembly Top cover Ey NOTE The top cover spare part kit includes the power button board and cable and the TouchPad and cable Description Spare part number In charcoal finish for use only with computer models equipped with an AMD processor 659513 001 In charcoal finish for use only with computer models equipped with an Intel processor 669426 001 Before removing the top cover follow these steps d Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ad Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the keyboard see Keyboard on page 53 a oe Remove the display assembly see Display assembly on page 57 62 Chapter4 Removal and replacement procedures When replacing the top cover be sure that the TouchPad button board and cable see TouchPad b
54. locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below The feet 1 that attach to the service door are round The feet 2 that attach to the rear corner covers are oblong All 4 feet are available in the Rubber Kit spare part number 664996 001 Component replacement procedures 37 Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 646757 001 3 cell 28 Whr 2 55 Ah Li ion battery 646755 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery service door latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery from the computer To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery rele
55. m 634925 001 320 GB 7200 rpm SATA 7 0 mm 634862 002 and 641672 001 160 GB solid state drive 659933 001 128 GB solid state drive 675097 001 For use only with computer models equipped with an AMD processor and with WWAN capability 640 GB 5400 rpm SATA 7 0 mm 669300 001 500 GB 5400 rpm SATA 7 0 mm 669299 001 Hard Drive Hardware Kit not illustrated includes the hard drive bracket connector cable 664913 001 isolators and screws NOTE See Mass storage devices on page 25 for more Hard Drive Hardware Kit information 16 Service door includes two rubber feet and shielding In charcoal finish for use only with computer models equipped with an AMD processor 659503 001 In charcoal finish for use only with computer models equipped with an Intel processor 659504 001 17 Rubber Kit includes two rear corner covers and four rubber feet 664996 001 18 Battery 6 cell 55 Whr 2 55 Ah Li ion battery 646757 001 3 cell 28 Whr 2 55 Ah Li ion battery 646755 001 22 Chapter 3 Illustrated parts catalog Display assembly subcomponents Item Component Spare part number 1 Display bezel 659497 001 2 Webcamera module 659516 001 Display Hinge Kit includes 659499 001 3a Left and right hinges 3b Left and right hinge brackets 4 Display panel 11 6 in LED HD BrightView SVA display panel 668353 001 Display assembly subcomponents 23 Item Component Spare part number 11 6 in LED BrightVi
56. move the TouchPad button board and cable 1 Turn the top cover upside down with the front edge toward you 2 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable 1 from the TouchPad button board 3 Remove the two Phillips PM2 0x3 8 screws 2 that secure the TouchPad button board to the top cover 4 Remove the TouchPad button board 3 and cable Reverse this procedure to install the TouchPad button board and cable 66 Chapter 4 Removal and replacement procedures System board Ef NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only with computer models equipped with an AMD E450 processor and with WWAN 659512 001 capability includes replacement thermal material For use only with computer models equipped with an AMD E450 processor but not WWAN 659511 001 capability includes replacement thermal material For use only with computer models equipped with an AMD E300 processor and with WWAN 659510 001 capability includes replacement thermal material For use only with computer models equipped with an AMD E300 processor but not WWAN 659509 001 capability includes replacement thermal material For use only with computer models equipped with an Intel i3 2367M processor includes 664335 001 replacement thermal material For use only with computer models equipped with an Intel Celeron 8
57. move the two Phillips PM2 05 7 screws 2 that secure the rear corner covers to the computer 54 Chapter 4 Removal and replacement procedures 3 Remove the rear corner covers 3 The rear corner covers are included in the Rubber Kit spare part number 664996 001 4 Remove the three Phillips PM2 0x5 7 screws that secure the keyboard to the computer T 5 Rest and secure the computer on its right side 6 Partially open the computer Component replacement procedures 55 7 Insert a screwdriver or similar thin tool into the keyboard release opening and then press on the back of the keyboard until the keyboard disengages from the computer 8 Turn the computer right side up with the front toward you 9 Lift the rear edge of the keyboard 1 and then swing the keyboard up and forward until it rests upside down on the palm rest 10 Release the zero insertion force ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the system board 56 Chapter4 Removal and replacement procedures 11 Remove the keyboard 3 Reverse this procedure to install the keyboard Display assembly Ey NOTE The display assembly subcomponents are spared as individual components Before removing the display assembly subcomponents follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn th
58. mputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the display bezel see Display panel on page 40 6 Remove the display panel see Display panel on page 40 Remove the webcamera module 1 Release the webcamera module 1 from the display enclosure The webcamera module is attached to the display enclosure with double sided tape Component replacement procedures 41 2 Disconnect the webcamera module cable 2 from the webcamera module 3 Remove the webcamera module Reverse this procedure to install the webcamera module 42 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number For use with all computer models Atheros Maryann WB225 1x1 802 11 b g n BT Combo 655795 001 Broadcom BCM94313HMGBLP1 Valentine 802 11 b g n 1x1 Combo HMC 657325 001 For use only with computer models equipped with an AMD processor Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready For use only with computer models equipped with an Intel processor Broadcom
59. n 1 grounding guidelines 32 guidelines equipment 35 Index 99 grounding 32 packaging 34 transporting 34 workstation 34 H hard drive precautions 32 product description 2 removal 50 spare part numbers 22 25 27 28 30 50 specifications 83 hard drive bracket illustrated 26 removal 51 hard drive connector cable illustrated 26 removal 51 Hard Drive Hardware Kit spare part number 22 25 29 50 hard drive isolators illustrated 26 removal 51 hard drive light 14 HDMI port 14 headphone jack 15 heat sink removal 71 spare partnumber 21 29 71 hinge removal 59 spare part number 23 28 60 J jacks audio in 15 audio out 15 headphone 15 microphone 15 network 15 RJ 45 15 K key components 11 keyboard product description 4 removal 53 spare part numbers 20 28 29 53 100 Index keys Action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L left side components 14 light components 12 lights battery 14 caps lock 12 hard drive 14 mute 12 power 12 TouchPad webcam 8 wireless 12 12 13 M mass storage device precautions 32 removal 50 spare part numbers memory module product description 2 removal 52 spare part numbers microphone location 7 product description 3 microphone jack 15 model description 37 model name 1 monitor port 15 mute light 12 25 50 21 27 52 N network jack 15 O operating system product description 5 optical drive precautions 32 product
60. nd save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Using Setup Utility 77 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION
61. odel equipped with an AMD processor and a graphics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it Chapter 4 Removal and replacement procedures Reverse this procedure to install the heat sink Component replacement procedures 73 74 Chapter4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Eyf NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press ent
62. olators Screws not illustrated 4 Optical drive Blu ray ROM DVD R RW Super Multi Double Layer Drive 659941 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 659940 001 Miscellaneous parts Component Spare part number HP Smart AC adapter 65 W PFC RC V EM 3 wire HP Smart AC adapter for use only in India 609948 001 65 W PFC RC V 3 wire HP Smart AC adapter for use in all countries and regions except India 609939 001 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 490371 031 For use in the United States 490371 001 Screw Kit 659507 001 26 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 490371 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for
63. omputer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the service door see WLAN module on page 43 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module EY NOTE The red WLAN antenna cable is connected to the WWAN module 1 terminal The blue WWAN antenna cable is connected to the WWAN module 2 terminal 2 Remove the Phillips PM2 0x3 7 screw 2 that secures the WWAN module to the system board The WWAN module tilts up 46 Chapter 4 Removal and replacement procedures 3 Remove the WWAN module by pulling the module away from the slot at an angle 3 Ey NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion into the WWAN module slot EY NOTE If the WWAN antennas
64. on 6 SIM slot 16 SIM removal 39 solid state drive spare part number 22 25 29 30 Speaker Kit spare part number 29 64 speakers location 13 removal 64 spare part number specifications computer 81 display 82 hard drive 83 system board removal 67 spare part numbers 21 29 67 20 29 64 T tools required 31 top cover removal 62 spare part numbers 20 29 30 62 TouchPad button 13 TouchPad button board removal 66 spare part number 21 29 66 TouchPad components 13 TouchPad light 12 13 TouchPad on off button 13 TouchPad zone 13 transporting guidelines 34 U USB port 14 15 v vents 14 16 video product description 3 Ww warranty period 37 webcam 8 webcam light 8 webcamera module removal 41 spare part number 23 29 41 Windows applications key 11 Windows logo key 11 wireless antenna locations 7 removal 61 spare part number 24 28 62 Wireless Antenna Kit spare part number 28 wireless light 12 wireless product description 3 WLAN module removal 43 spare partnumbers 21 27 28 43 workstation guidelines 34 WWAN module removal 46 spare part number 21 27 46 Index 101 102 Index
65. onal restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration 90 Chapter 7 Backup and recovery Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Backing up and recovering your information 91 92 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet
66. onnector cable isolators or screws SATA 7 0 mm 669426 001 Top cover in charcoal finish for use only with computer models equipped with an Intel processor includes power button board and cable and TouchPad and TouchPad cable 671685 001 Display enclosure in charcoal finish for use with computer models equipped with an AMD processor and with WLAN and WWAN capability includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers 675097 001 128 GB solid state drive only does not include bracket connector cable isolators or screws 30 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION W
67. op cover on page 62 d System board see System board on page 67 Remove the fan 1 Turn the system board upside down with the front toward you 2 Disconnect the fan cable 1 from the system board 3 Remove the two Phillips PM2 0x4 6 screws 2 that secure the fan to the system board 70 Chapter 4 Removal and replacement procedures 4 Remove the fan 3 Reverse this procedure to install the fan Heat sink Ey NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number Heat sink only for use with computer models equipped with an AMD processor 664999 001 Heat sink for use only with computer models equipped with an Intel processor 667121 001 Ey NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn t
68. ponents 16 button components 9 buttons power 10 QuickWeb 10 TouchPad 13 TouchPad on off 13 Cc cables service considerations 31 caps lock light 12 chipset product description 1 components bottom 16 buttons 9 display 7 front 13 keys 11 left side 14 lights 12 right side 15 TouchPad 13 computer feet locations 37 spare part number 37 computer major components 19 computer part number 36 computer specifications 81 connectors service considerations 31 D Digital Media Slot 15 display components 7 specifications 82 display assembly removal 57 spare partnumbers 40 57 subcomponents 23 display bezel removal 40 spare part number 23 28 40 Display Cable Kit spare part number 24 28 61 display enclosure spare part numbers 24 28 30 Display Hinge Kit spare part number 23 28 60 display panel removal 40 spare partnumbers 23 29 display panel cable removal 60 spare part number display panel product description 1 display switch 7 drives preventing damage 32 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 32 spare part number 24 28 61 26 29 E electrostatic discharge 32 equipment guidelines 35 esc key 11 Ethernet product description 3 external media cards product description 4 external monitor port 15 F fan removal 70 spare part number feet locations 37 spare partnumber 37 fn key 11 front components 13 21 29 70 G graphics product descriptio
69. ports the V V following digital card formats e MultiMediaCard e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extended Capacity SDxC Card Subscriber identity module SIM slot populated with v WWAN tool less user accessible select models only Ports e 3 pin AC power V V e Audio in mono microphone supports jack detection e Audio out stereo headphone supports jack detection e HDMI version 1 3b supporting 1080p 1920 x1080 60Hz e RJ 45 Ethernet includes link and activity lights e USB 2 0 3 ports e VGA Dsub 15 pin supporting 2048x1536 external resolution 60 Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Keyboard 97 Duracoat island style keyboard no spill V V pointing devices resistance in charcoal finish Chapter 1 Product description Category Description Computer models equipped with an Computer models equipped with an e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 and 32 bit e Windows 7 Professional 64 and 32 bit e Windows 7 Starter 32 bit only on computer models equipped with a 500 320 or 250 GB hard drive and 2 GB memory e USB key recovery solution AMD processor Intel processor TouchPad with multi touch gestures V V Taps enabled as default V V Power Supports the following HP Smart AC adapters V V requirements
70. quipped with an Intel processor 664337 001 11 RTC battery For use only with computer models equipped with WWAN compatibility 664994 001 For use only with computer models without WWAN compatibility 599516 001 12 Memory modules 2 PC3 10600 1333 MHz 4 GB 621569 001 2 GB 621565 001 13 HP hs2340 HSPA Mobile Broadband Module WWAN module 632155 001 14 WLAN module For use with all computer models Atheros Maryann WB225 1x1 802 11b g n BT Combo 655795 001 Broadcom BCM94313HMGBLP1 Valentine 802 11b g n 1x1 Combo HMC 657325 001 For use only with computer models equipped with an AMD processor Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready For use only with computer models equipped with an Intel processor Computer major components 21 Item Component Spare part number 802 11 b g n 1x2 Intel Centrino Wireless N 1030 Bluetooth combo for use only with 631956 001 computer models equipped with an Intel processor Broadcom 802 11 2x2 b g n wireless LAN Bluetooth BT 4 0 HS support combo for 636672 001 use only with computer models equipped with an Intel processor 15 Hard drive does not include the hard drive bracket connector cable isolators or screws These components are included in the Hard Drive Hardware Kit spare part number 664913 001 640 GB 5400 rpm SATA 7 0 mm 603785 001 500 GB 7200 rpm SATA 7 0 m
71. r comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PNG ES SCAT OID gs cass eso ertussss ts erva cs satza dv A tassel 1 2 External Component identification ssion aan Er AREA ARRE Ea INRA aaaea aaae 7 DISPIAY saarnaa cd ena AA RTE E A OANA OO 7 BUNOMS a a a A a e a a a 9 OY E T E E A A EOE E T A A AT E E AAAA O 11 PIQUA E E E EA A E E E T EE 12 MOUCH PAG aenea e A E E a E E E EE a a 13 FONDI iicn aaa i i a aa a aaa aaiae aa a E a a aaa 13 LOTUSIOS tisaini a a aa a aa aada a aiaa 14 EOE a E E E E a I S E E E A O E A E E E E esas 15 BOOM raae a a E E aaa ny a E A O A 16 3 lliustratod parts catalog ecis a Aani a NA vbnnnvastus buns canes E EAA Eaa 17 DENICE HAG eiaa E EE OE E E A 17 Computer maj r COMPOMENIUS sssini a aaa E E Aaaa TE A NAT 19 Display assembly SUDCOMPONEMS aiieccsessecc decseseestdeceeasac diiin EAA NAANA 23 Mass storage COVICES ierse e E 25 MISCellANCOUS parts sorain a E AEE N Ea E E A EE 26 Sequential part numberlisting issiran ai aaa aa aaia a i 27 4 Removal and replacement procedures 2 eccecceeeeeeeeeeeeeeeeesneeeeeeeeeeeeeeeseeeseeasseaeeaneeseeseeeeenesesseesnenseeaees 31 Preliminary replacement requirements cccceeeeeeeeeccee cae ce eee eeeeeee attr aaaecaeeeeeeeeeeeeeeseceecseeeeeeeeeeeeees 31 TOONS POQUINCG sinice neata adain on
72. rack 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average read write 12 13 ms 11 13 ms 11 13 ms 11 13 ms Maximum 24 ms 22 ms 22 ms 22 ms Logical blocks 1 250 263 728 976 773 168 628 142 448 488 397 168 Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 83 84 Chapter6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore yo
73. rface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an elec
74. s connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Z CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 52 Chapter4 Removal and replacement procedures 2 Remove the memory module 2 by pulling it away from the slot at an angle Computer models equipped with an AMD processor have two memory modules as shown in the following illustration Computer models equipped with an Intel processor have one memory module as shown in the following illustration Reverse this procedure to install a memory module Keyboard Ey NOTE The keyboard spare part kit includes a keyboard cable Component replacement procedures 53 For use in country or region Spare part number For use in country or region Spare part number Keyboard in charcoal finish For use in Belgium 659500 A41 For use in Latin America 659500 161 For use in Brazil 659500 201 For use in the Netherlands 659500 B31 For use in Canada 659500 121 For use in Portugal 659500 13
75. select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide 2 QuickWeb button 10 Chapter 2 External component identification For computer models equipped with an AMD processor e When the computer is off or in Hibernation press the button to open HP QuickWeb select models only e When the computer is in Microsoft Windows press the button to open the default Web browser e When the computer is in HP QuickWeb press the button to open the Web browser QuickWeb allows you to browse the Internet communicate with others using Skype and explore other HP QuickWeb programs When the computer is off or in Hibernation you can press the QuickWeb button to access these features without waiting for the operating system to start NOTE For more information refer to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not start QuickWeb or perform any action or function in QuickWeb For computer models equipped with an Intel processor e When the computer is in Microsoft Windows press the button to open the default Web browser Item 1 2 Component esc key fn key Description Displays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu
76. set tac dae ends aaan God biaebanedsdndeovanaaetseatneeds 31 Service CONSIGEFALIONS nessi ausra ani eeina NE aa AA a Eaa a 31 PIASUG parts niiae aa a eaaa a aa a aeea 31 Cables and connectors cccce cee eeeeeeeeececaeeceeeeeeeeeee tees ceeaaaecaeeeeeeeeeeeeeteeeneees 31 Drive handling 3 esiete i aiiteeeeiadishes ad tt weenie E ERA 32 Grounding guideline S resminin niaaa AA AAEE A ANAA 32 Electrostatic discharge damage sssseseessseserrressetirrrssttttrrrnnstttrrussttnnnnnsnneen n 32 Packaging and transporting guidelines ee eeeeeeeeteeeeeeeeeetaees 34 Component replacement procedures c cccecceecceeeeeeeeeeeeeececceeaaeaaecaeeeeeeeeeeeeeneeesenseccaccniesaeeaeeeeeees 36 DOM VICS CAG a acsitictie aN E S Saamueesatedasesvesntebdaiy dela fageieestaneetent es 36 COMPUTE festarans dee cadecds achenecetuesdecuadtages E AAE a AAE AAE E 37 Batan hoton nt a A NAAA 38 SIM select models orly asrina iresi ERREA A TEE EAEAN RENEE ERRAT 39 Display panel aaieiciscdes cialeenteres a e E Aa a a a 40 Webcamera Module iste sscescestateehantesebtliedsancanade ante N ENA A a AEA 41 WEAN MOGUC cossiro aT N id ang edeestasarelesiaiaeeeyade 43 WWAN module select models only aaaessssssseeeerrreeesssrrnsnseserrnserinnnnnaastnennaenennnnnnnaaeennani 46 RTOP sinant oo a AA A AA 48 Harddive sesserarun iao a T E NA E 50 Memory MOGUIC ecteisiccteteiieheteitisitieiindisisnatan nots bee EEA 52 Keybord eeii A A
77. store needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Security and Protection gt HP Recovery Manager gt HP Recovery Manager e Turnonor restart
78. the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the service door see WLAN module on page 43 Remove the display panel IN A 40 Chapter 4 Turn the computer right side up with the front toward you Open the computer Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure Remove the display bezel 4 The display bezel includes the display hinge covers and the lid switch magnet and is available using spare part number 659497 001 Remove the four Phillips PM2 0x3 6 screws 1 that secure the display panel to the display enclosure Swing the top edge of the display panel 2 forward until it rests on the keyboard Removal and replacement procedures 7 Detach the adhesive strip 3 that secures the display panel cable to the display panel 8 Disconnect the display panel cable 4 from the display panel 9 Remove the display panel Reverse this procedure to install the display bezel and panel Webcamera module Description Spare part number Webcamera module 659516 001 Before removing the webcamera module follow these steps 1 Shut down the co
79. tronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities 32 Chapter 4 Removal and replacement procedures Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 33 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Pl
80. udes cables 659508 001 20 Chapter 3 Illustrated parts catalog Item Component Spare part number 5 TouchPad button board includes cable 664993 001 6 System board includes processor and replacement thermal material For use only with computer models equipped with an AMD E450 processor and with 659512 001 WWAN capability For use only with computer models equipped with an AMD E450 processor but not 659511 001 WWAN capability For use only with computer models equipped with an AMD E300 processor and with 659510 001 WWAN capability For use only with computer models equipped with an AMD E300 processor but not 659509 001 WWAN capability For use only with computer models equipped with an Intel i3 2367M processor 664335 001 For use only with computer models equipped with an Intel Celeron 857 processor 664336 001 For use only with computer models equipped with an Intel Pentium 967 processor 665828 001 7 Power connector cable includes bracket 664995 001 8 Heat sink includes replacement thermal material For use only with computer models equipped with an AMD processor 664999 001 For use only with computer models equipped with an Intel processor 667121 001 9 Fan 665000 001 10 Base enclosure includes battery release latch In charcoal finish for use only with computers equipped with an AMD processor 659496 001 In charcoal finish for use only with computers e
81. ur system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window Z CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually Ey NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 85 Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place Ey NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the H
82. utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Service cover see WLAN module on page 43 b Keyboard see Keyboard on page 53 c Top cover see Top cover on page 62 Remove the speakers 1 Turn the top cover upside down with the front edge toward you 2 Release the speaker cables from the clips built into the TouchPad 1 and top cover 2 3 Release the speakers from the clips 3 built into the top cover 4 Remove the speakers and cables 4 Reverse this procedure to install the speakers Component replacement procedures 65 TouchPad button board Description Spare part number TouchPad button board includes cable 664993 001 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Service cover see WLAN module on page 43 b Keyboard see Keyboard on page 53 c Top cover see Top cover on page 62 Re
83. utton board on page 66 and speakers see Speakers on page 64 are removed from the defective top cover and installed on the replacement top cover Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the seven Phillips PM2 5x7 0 screws that secure the top cover to the computer 4 Turn the computer right side up with the front toward you 5 Open the computer 6 Disconnect the following cables from the system board 1 Power button board cable 2 TouchPad button board cable 3 Speaker cable Component replacement procedures 63 7 Remove the four Phillips PM2 5x7 0 screws that secure the top cover to the computer T l l l 8 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 9 Remove the top cover 2 Reverse this procedure to install the top cover Speakers Description Spare part number Speaker Kit includes left and right speakers and cable 659508 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 64 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC o

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