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Installation & Service Manual for Dedicated Cabinets

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Contents

1. 9 Figure 18 Marquee LED Wiring 3 Figure 4 USB Game Dongle 12 Figure 19 Single Color LED light strip Light 32 Figure 5 Cabinet Rear Access Panels 15 Figure 20 Multi Color LED light strip Light 32 Figure 7 Replacing the 5 Steering Pot 18 Figure 21 Pedal Assembly Exploded View ou Sevenet Sens Moliera 19 tisque 35 Figure 11 Pedal Assembly Details 22 s D 6 s Figure 23 Dedicated Cabinet Artwork 37 oe UO MELE OR MCR IOs ise ae Figure 24 Computer Rear Panel 38 S eed CIPUE assem iy Figure 25 Power Distribution Diagram 39 PENS lae Seriene Me Figure 26 Detailed Wiring Diagram 40 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 3 of 41 Preface Preface S afety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety Some non 115 VAC games contain a power transformer to convert local voltage to 115 VAC Otherwise electronic components in the game
2. 6 5 KQ Gas and Brake Pot Potentiometer Hardware Features 6 Replacement aaa 22 Cabinet Installation 6 Driving Control Panel Button Service 23 Unpack and Inspect the Cabinet 6 GVRI O Mini PCB Service 24 Monitor amp Marquee Installation 7 Seat Slide Assembly Replacement 25 Install the Monitor and Connect Leader Audio go ass 26 En Marquee Light 7 Front Speaker Replacement 26 Install the Marquee REUNIR ace ues ae 7 Rear Seat Speaker or Subwoofer Seat Assembly Installation 8 Replacement eene 26 Power On and Test eerie 9 Computer 1 27 Green Label Operation 9 HD Monitor 1 27 Linking 9 Coin Mech Replacement e 28 Linking Errors uuu cep ET 10 Coin Meter 1 28 Cabinet Mismatch Errors 10 SQUE i Power Distribution Service 28 Cabinet Linking Troubleshooting 11 AC Power Plate T Setting the Date and Time uo eo oem 11 AC Power Strip 29 Checking the Ga
3. Installation amp Service M anual for Dedicated Cabinets 040 0264 01 Rev A gt Read this manual before use gt Keep this manual with the machine at all times www globalw com http techsupport globalw com Phone 408 597 3435 Fax 408 597 3437 2012 Gamepires Gas Guzzler is registered trade mark of Pandora Studio All rights reserved The names designs and logos of all products are the property of their respective owners and used by permission GLOBAL VR and the GLOBAL VR logo are registered trademarks of Global VR Inc All other trademarks are the property of their respective owners Preface Table of Contents E uA LEE IUE 4 5 m p Pot Potentiometer VEI n MN NR 4 CD ACSI CM a o 4 Force Feedback Belt or Steering Motor Si S oe Replacement 18 FCC Noti United Stat 5 Force Feedback Belt Tension Adjustment 18 DERE b Steering Board Replacement 19 Chapter Introduction 6 Calibrating the Steering and Pedals 20 Cabinet Specifications Ta DURATA 6 Fire Buttons on Steering Wheel 21 Cabinet Dimensions amp Weight 6 Pedal Assembly Service 21 Current Requirements Approximate
4. e Steering pot harness Note Tugging or pulling these wires damage the steering pot e Steering Motor Power Harness e Fire Buttons 2 pin Molex connector If Used e 12 pin Molex connector from the control panel buttons e Start button lamp harness Remove the three 3 screws above and three 3 screws below the control panel that secure the metal control panel mounting bracket to the cabinet wood Grip the Steering Wheel and use it to carefully pull the control panel assembly straight out from the cabinet Make sure all wires are free of the cabinet avoid tugging or pulling any wires Reverse these steps to re install the control panel assembly Disassembling the Control Panel To replace the buttons that are mounted in the plastic housing or the LED light strip you will need to disassemble the control panel See page 36 for an exploded view of the steering wheel assembly 1 Remove the control panel from the cabinet as described in the previous section 2 Remove the six 6 T 15 Torx bolts from the center of the steering wheel and remove the cap 3 Remove the three 3 Socket head screws from the center of the steering wheel 4 Remove the 3 4 nut from the center shaft of the steering wheel and remove the wheel 5 Remove the screws that secure the plastic dash housing in place Carefully remove the housing being careful not to pull the BOOST button wires 6 Reverse these steps to reassemble the control panel Be sure
5. 6 1 50 2092 00 KEY SHAFT 4MM x 4MM x 25MM 7 1 43 1170 00 SCREW 86 32 3 8 SHCS 8 1 50 4043 00 MOTOR amp CONNECTOR ASY 9 1 50 4016 00 WHEEL MTG BRACKET 10 1 50 8129 00 BEARING HOUSING 11 2 50 8130 00 BEARING 59 ID X 1 259 OD 12 1 50 8455 00 MOTOR MTG BRACKET 13 1 50 2659 00 BEARING SPACER 14 1 50 4040 PL PULLEY 16T 1 5 PITCH PLASTIC 15 _443 0188 00 SCREW 48 32 x 3 8 HEX WASHER HD NEM C NES 16 1 43 0576 00 SCREW M6 x 60MM HHCS PS 9 G2 17 1 90 1208 00 FLAT WASHER 1 4 I D 18 __ 1 50 2545 00 BRACKET BELT TENSIONER 19 4 42 0093 00 NUT 10 32 HEX W SEMS ZINC PLTD 20 2 43 0117 00 HD CAP SCREW M10x30 GR 8 8 21 2 43 0978 00 SCREW M10 x 40MM HHCS 22 1 50 8145 00 DIE CAST WHEEL STOP W BUMPERS 23 4 43 0034 00 LOCKWASHER M10 RIBBED 24 4 43 0035 00 HEX M10 25 1 50 4045 PL STOPPER PIE CAM amp PLASTIC PULLEY 26 1 50 4041 00 TIMING BELT BLACK 3 8 WIDE 27 1 50 2670 00 5K POT NEI SENSORCUBE 28 143 0018 00 LOCKWASHER INT 3 8 x 9 16 29 1143 0014 00 HEX NUT 3 8 24 X 3 32 THK 30 1 50 4018 00 MTG BRACKET 31 1 50 4032 00 SPACER POT MTG BRACKET 32 143 0184 00 SCREW 10 32 x 3 8 PHPNHD 33 1 43 0995 00 40 FLAT WASHER 1 43 0735 00 SCREW X 12 SHCS 35 1 502511 00 ATARI GAMES PATENT DECAL 1 1 1 3 6 1 EN Figure 22 Steering Assembly Ex
6. s Connection order Transformer used in 0 does not matter Some 230 VAC DUUUU Systems Computer LCD Monitor 12 5 VDC Power Supply 24 VDC Power Supply AC Cooling Fan if Used 115 VAC OUT White Black Green To Coin Box Ground Lug To Pedal Assembly Ground Lug AC Power Plate n EMI Filter Assembly i Note Two Dee terminals are not used View Ground Lug To Ground AC IN Lug on Bottom Cabinet Power Cord of Filter Not Shown Figure 25 Power Distribution Diagram 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 39 of 41 GVRI O Mini PCB USB Port 5V 1 Gas Wiper 3 GND 6 Brake Wiper 4 Fire Buttons Button 17 2 Ground 1 Start Button 1 2 Look Back Button 2 4 Drop Hazard Button 3 5 View Button 4 6 Boost Button 5 7 Signal GND 1 J10 Start Button Light Output 6 9 Leader Light Output 4 7 12VDC 3 Coin Meter Output 3 6 J5 Mode Select Jumpers 1234 00 00 0 Coin1 Button 9 Coin2 Button 10 3 Test Back Button 13 7 Signal GND Service Enter Button 14 Volume Down Button 12 Volume Up Button 11 Power In 12 VDC GND GND 5 VDC Chapter 5 Diagrams and Schematics To System Computer Main Harness GAS BRAKE 1 Analog PWR 2 Gas Wiper 5 Analog GND 3 Brake Wiper To Fire Buttons on
7. CUP POINT 43 0125 00 NUT M5 50 2587 00 BUSHING 35 DIA 5 16 O D 50 0097 00 WASHER GUIDE 4 38 X 1 75 W 44 SQ HL BLK PLST T 1 1 1 4 4 8 1 2 2 2 2 2 8 9 2 9 8 2 2 2 4 2 9 4 2 1 1 50 0008 00 COMPRESSION SPRING 94 OD X 2 00 LG x 125 DIA W 50 001 1 00 CYLINDER amp TUBE ASSY I T PEDAL Drawing Happ Controls 040 0264 01 Rev A 1 5 2015 25 Figure 21 Pedal Assembly Exploded View and Parts Chapter 4 Replacement Parts Convoluted Sleeving 18 Long 3 8 ID Bracket Coin Door Midwidth 2015 Global VR Inc Page 35 of 41 Chapter 4 Replacement Parts Steering Assembly ITEM NO PART NO DESCRIPTION m 50 2525 00 SPLIT HUB FOR 5 8 SHAFT amp 1 4 20 TAP 50 1035 00HD HOOP SOFT RUBBER TYPE 60 DUROM 50 2715 00 CAP WITH CHECKERED FLAGS LOGO 43 0328 00 SCREW 1 4 20 X 75 SOCKET HD CAP 43 0284 00 SCREW 8 32 X 1 2 TORX TP B H 43 1554 00 STAR WASHER M14 EXTERNAL TOOTH e ww A EN y 1 1143 0341 00 SCREW 1 4 28 X 1 SHCS 2 1 50 4014 00 SHAFT 270 DEG ACTIVE WHEEL 3 1 43 0305 00 KEY 3 16 SQ X 74 4 2143 0232 00 NUT HEX NYLOCK 1 2 20 5 1143 0340 00 LOCKWASHER EXT M12
8. PCBs Arduino Nano PCB Resistor 5 VDC Capacitor 220 ohm mE 100 uF GND Outputs to WHT Next RED W52811 lt RED 5 Vcc 5 Vcc PCB lt BLU GND GND BLU W52811 PCB Figure 18 Marquee LED Wiring 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 31 of 41 Chapter 3 Service and Repair Procedures Cabinet Lighting Service Except for the Marquee special effects lights and the button and coin lamps cabinet lighting consists of LED Light strips LED Light Strips LED Light strips connect to 12 Volt DC Power and Ground You can use either Single Color or Multi Color Light Strips in your cabinet Single Color LED Light Strip shown in Figure 19 emits only one color It has one terminal for 12 VDC power and one for ground Multi Color LED Light Strip shown in Figure 20 can be red blue green or a mix depending on which terminal is connected to ground R G or B For white light ground all three color terminals LED light strips can be cut to the length needed but cut only on the white cut line between the terminals as shown in Figure 19 Each segment contains two or three LEDs depending on the light strip type Power and ground leads can be soldered to either end of the LED light strip Secure the LED light strip in place with the double stick tape pre installed on the back of the strip Cut Line Terminal Solder to 12 VDC Lead Terminal Solder to Ground L
9. Steering Wheel 616 O o NO COM 414 o o NO 515 O oO NO 818 O NO COM 313 NO COM O COM Lamps 5V 0 2A 555 N O a A CO N O a A O N O NO To Coin Vault Chassis GND gt Ground Lug SERVICE VOL DN VOL UP YEL 12 VDC BLK GND 1 BLK GND 2 RED 5 VDC 1 Figure 26 Detailed Wiring Diagram 7 METER 3 555 NO COM START Look Back Drop Hazard View L Boost Button R Boost Button 1 Drop Haz ook Back 1 Boost R Boost START 2 2 Coin Meter 4 5V 2W Coin 1 Coin 2 For Optional Dollar Bill Validator Operator O TEST BACK Button COM NO COM O O NO COM O O NO COM Operator Panel Buttons To 5 12 VDC Power Supply 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 40 of 41 Technical Support Service amp Parts Hours 7 00 5 00 Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalvr com Parts E mail servicesupport globalvr com Website http service globalvr com Purchase selected parts online at http parts globalvr com Free telephone e mail and online support are provided for systems during the warranty period GLOBAL VR Technical Support can help you troubleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support please provide the information liste
10. cabinet run on the local voltage and the voltage switches on the computer monitor and DC power supplies must be set to the local voltage Please confirm that your local voltage matches the voltage sticker on the cabinet before connecting to AC power Local voltage is 115 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan 230 volts 50Hz in most of Europe the Middle East and the Far East To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Keep your system far away from radiators and other heat sources Do not block cooling vents Do not place the game in an area where a water jet would be used or use a water jet to clean the game Precautions for Game Operation GLOBAL assumes no liability for injuries incurred while playing our games Operators should be aware that certain health and physical conditions may make p
11. monitor Connect them as follows a The shorter strip 1s the Leader Light Connect it to the PC power connector with the Blue and Yellow wires hanging from the hole in the top of the cabinet b The longer strip will illuminate the marquee Connect it to the PC power connector with the Black and Yellow wires hanging from the hole in the top of the cabinet Drop the power connectors into the cabinet Install the Marquee The Sintra Marquee assembly is made up of three pieces the Marquee Bezel the Logo and the Guns for yellow label operation only The Guns have LED Special Effects Lighting installed The marquee is pre assembled at the factory To install the Marquee Assembly refer to Figure 2 and note the seven 7 mounting screw locations Do the following steps 1 Position the Marquee Assembly over the back of the cabinet with the logo facing the front above the monitor 2 Ifusing the Marquee Guns with Special Effects Lighting drop the Power Control Cable with PCB through the hole in the top of the cabinet Remove the Electronics Access Panel on the back of the cabinet and fish the connector and PCB through to the area where the other PCBs are mounted Connect it to a power connector inside the cabinet and use the screw mounted cable tie to secure the assembly to the cabinet near the other PCBs 3 While a second person supports the Marquee Assembly secure it to the cabinet with the seven 7 74 20 5 screws with flat wash
12. of 41 Chapter 2 Software Restoration Chapter 2 Software Restoration SYSTEM RECOVERY DISK a Three Alivia min fern Nimr Rasim MASCAN Tem Racine Nett Tor secre Carbon E Poradie Lowi e kepe league H pees d Please see your T Insert Disk 1 of 1 system documentation Y iy Peas p uL dert D for completa instructions cea Pent a gis un K gt j EET Yen 1 0 i255 GAME INSTALL Version 1 0 1 63 DISK 1 OF 1 PH 0 0 0233 01 DVD PN 050 0237 01 GFF 2614 Disk 1 of 1 Bf25 2014 i TRE sia SMS kasa k ATA vin Eg gatis 1 gia cm 3 DIS NT DGITI 1 38 AFER DRIVE CA 45035 FH 406 Sor 1335 FX d B S97 3437 Lu Important When you run the System Recovery Disk you will erase all game settings and audits Open the Operator Menu and write down anything that you want to remember For best results open the DVD ROM Drive and inspect the tray If it 1s dirty gently wipe it with a clean soft cloth or use a CD DVD Laser Lens Cleaner available at electronics and music stores and even drugstores to clean the lens in the drive to help ensure it reads the software disks properly If you have continued problems with a drive you can replace it with a plug and play compliant SATA DVD ROM drive Important linked
13. the START button Keep the disks in a safe place in case you need them in the future Test and Set Up 1 After you remove the disk and press the START button you will be prompted to calibrate the accelerator and brake Press each pedal firmly to the floor to set the calibration limits Next the steering will self calibrate do not touch the wheel while it 1s calibrating 2 Ifthe software detects another cabinet with the same Link ID Number the Select a Link ID screen will appear and prompt you to change the ID Turn the wheel to select an available Link ID and press the START button Note If you install software on linked cabinets simultaneously the first one finished will automatically be assigned Link ID Z1 so you may need to change it in the Operator Menu 3 Once the attract movie begins play one game to finalize hardware calibration and verify proper operation 4 Press the Operator button and set the sound volume levels and any other desired cabinet settings from the Operator Menus 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 14 of 41 Chapter 3 Service and Repair Procedures Chapter 3 Service and Repair Procedures GLOBAL VR assumes no liability for any damage or injuries incurred while servicing the cabinet Only qualified service personnel should perform service and installation of cabinet hardware To prevent electrostatic discharge ESD damage handle PCBs by the edges CAUTION only and use a
14. 264 01 Rev 1 5 2015 Page 20 of 41 Chapter 3 Service and Repair Procedures Fire Buttons on Steering W heel Fire Buttons are mounted on the Steering Wheel and used for Yellow Label operation only The Fire Button wires are routed through the wheel into the cabinet The Fire signal connects to Pin 2 of J9 on the GVRI O Mini PCB and the ground connects to Pin 1 of J9 on the GVRI O Mini PCB It does not matter which wire 1s connected to power and which to ground The Fire Buttons cannot be replaced in the field If the buttons need to be replaced order a new steering wheel assembly Part 50 1035 RR Do the following to replace the steering wheel 1 Open the Electronics Access Panel see Figure 6 and disconnect the 2 pin Molex connector between the steering wheel Fire Buttons and the main harness Remove the six 6 T 15 Torx bolts from the center of the steering wheel and remove the cap Remove the three 3 Socket head screws from the center of the steering wheel Remove the 3 4 nut from the center shaft of the steering wheel and remove the wheel tt ge SB The rubber boot between the steering wheel and cabinet will be loose be sure to keep it in place when you replace the steering wheel 6 Reverse these steps to reassemble the steering wheel Be sure to securely tighten the nut and socket head screws Pedal Assembly Service Perform the following steps to remove the pedal assembly It is removed and installed as o
15. 4 20H Torx security screws that secure the speaker grill to the back of the seat 2 Remove the four 4 screws that secure the speaker or subwoofer to the seat 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 26 of 41 Chapter 3 Service and Repair Procedures 3 Disconnect the wires from the speaker or subwoofer and install them to the same terminals on the new speaker or subwoofer 4 Reverse these steps to install the new speaker or subwoofer Computer Replacement CAUTION The computer is serviced as one unit YOU WILL VOID YOUR WARRANTY N if you open the computer case without direct authorization from the GLOBAL VR Technical Support staff Perform the following steps to remove the computer from the cabinet 1 Disconnect the cabinet from AC power and remove the rear door from the cabinet Disconnect all of the cables from the computer 2 3 Remove the Game Dongle from the computer and keep it with your cabinet 4 Unbuckle the strap that secures the computer in place and remove the computer 5 Reverse these steps to install the new computer Make sure that the computer air vents are not blocked There is an air vent under the bottom front panel of the computer that is easily blocked by padding or debris Be sure to reconnect your Game Dongle After replacing a computer you must calibrate the pedals see page 20 set up your cabinet from the Operator Menu and play a game to verify proper operation GLOBAL V
16. Disconnect all cables from the steering board 4 Remove the four screws that secure the steering board mounting feet to the cabinet 5 Reverse these steps to install the new steering board Make sure there is some clearance between the steering board components and the cabinet wall to allow air to circulate around the components 6 Calibrate the steering as described in the next section 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 19 of 41 Chapter 3 Service and Repair Procedures To Steering Pot 24 VDC In from gm Power Supply To Steering Motor USB amp Connector i Mounting Foot V a 1of4 Figure 9 GLOBAL VR Steering Board Connections The GLOBAL VR Steering Board requires five 5 jumpers The jumpers are pre installed on the PCB If they are removed the Steering Board will not work properly This picture shows the positions of the jumpers for reference Figure 10 Steering Board Jumper Positions Calibrating the Steering and Pedals Do the following to calibrate the steering wheel and pedals 1 Open the Play Control Test screen in the Operator Menu 2 Press the START and DROP HAZARDS buttons together to reset the pots to 0 A symbol will appear over the pictures of the pedals and wheel Turn the steering wheel all the way to the left and the right to set the pot limits 4 Press each pedal all the way down to set the pot limits 2015 Global VR Inc 040 0
17. K24 J1 37189 00 J1 26197 00 J1 26162 00 J1 26169 00 0 1 37021 00 0 J1 37040 00 1 012 37194 00 014 37249 00 J1 37252 00 0 J1 3725 00 J1 37264 0010 01 37265 00 0 0 01 37371 00 J1 37267 00 _ _ _ 2 37270 00 J1 37324 00 J1 40 0740 8V J1 45083 00 J1 49 1019 00 12 50 0244 ND 01 50 0400 0O J1 60039 00 Ji Pedal Assembly ITEM N QTY PART NO DESCRIPTION 95 2534 00 PEDAL amp BEAM ASSY PERFORATED BREAK CHROME 95 2520 00 PEDAL amp BEAM ASSY PERFORATED GAS CHROME 50 8372 90 PEDAL FRONT PLATE DUAL SMOOTH BLACK 50 2588 00 SIDE PLATE RIGHT amp LEFT 50 817 1 00 BUMPER 50 8170 00 SPACER TUBE 50 8042 00 SPRING F PEDAL RH HELIX 50 8049 00 SPRING F PEDAL LH HELIX 50 2979 00 PIVOT SHAFT PAINTLOC 50 8069 02 GEAR 1MOD 12T 25 BORE 96 4916 00 LONG LIFE POT W NUT amp WSHR 5K 95 0925 00 GEAR SEG 1MOD 80T 43 0726 00 CARRIAGE BOLT 1 4 20 X 50 BLK OXD 43 0075 00 SCREW M5 X 60MM HHCS 43 0269 00 SCREW M6 X 30MM HHCS 43 0068 00 LOCKWASHER M5 RIBBED 90 1209 00 1 4 20 HEX NUT W KEPS 43 0983 00 LOCKWASHER M6 RIBBED 43 0050 00 HEX NUT M4 43 0051 00 SCREW M4 X 16 MM HHCS 43 0198 00 WASHER M4 FLAT WSH DIN 125A 43 027 7 00 SET SCREW M4X8MM
18. Make sure all wires are labeled for easy reconnection and then disconnect the wires from the DC power supply terminals 4 Remove the two 2 Phillips screws holding the power supply to the cabinet Be careful not to remove the screw that secures the terminal plate to the DC power supply 5 Reverse the removal steps to install the new power supply Check the labels on each wire and be sure to connect them to the correct terminals See Figure 25 on page 39 for connection details 6 Before connecting the DC output wires connect a volt meter and adjust the output voltage from the pot on the front of the power supply as follows e 5 12 VDC power supply Set the 5VDC output between 5 05 and 5 1 VDC e 24 VDC power supply Set the 24 VDC output to 24 VDC Sintra Marquee Replacement Important Replacing the Sintra Marquee is a two person job The marquee is made up of three pieces the Bezel the Logo and the Guns with special effects lighting Operators running the game in Green Label Mode may wish to remove the guns Refer to Figure 17 and note the seven 7 mounting screw locations shown by circles Do the following steps 1 If you wish to replace the Logo only remove the three 3 4 20 x 2 screws with two fender washers and two plastic spacers that secure the logo to the marquee Remove the Logo and use the hardware to install the new Logo 2 Ifyou wish to remove or replace the Guns locate the Arduino Nano PCB at the end of
19. R recommends shipping the computer in a box with three inches of foam padding on all sides Shipping the computer without enough padding can VOID THE CAUTION When shipping the computer always use plenty of padding and protection WARRANTY if the computer is visibly damaged from shipping HD Monitor Replacement The HD Monitor is a stand alone TV with an internal power supply If problems occur with the HD Monitor it must be replaced or returned for service The monitor has no user serviceable internal parts If your game is under warranty contact your distributor to get an RMA To replace the monitor do the following steps 1 Turn off the cabinet and disconnect the AC power cord 2 Remove the Sintra Marquee Assembly from the cabinet as described on page 30 You can now access the monitor mounting bolts through the opening in the back of the cabinet behind the marquee Disconnect the AC power and HDMI cables from the monitor Disconnect the power connectors from the LED Strip Lights mounted to the top of the monitor One is the Leader Light the other illuminates the marquee 5 Whith a second person supporting the monitor remove the four 4 monitor mounting bolts and remove the monitor 6 Reverse the removal steps to install the new monitor 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 27 of 41 Chapter 3 Service and Repair Procedures Coin M ech Replacement Perform the following steps to remove a coin me
20. While turning the wheel the change in the numbers displayed onscreen above the steering wheel picture should be smooth and linear with no jumps You can also power off the game and test resistance at the pot While turning the wheel you should see a steady linear increase or decrease in resistance with no jumps Jumps could indicate a bad pot or a loose steering column set screw Use Loctite Blue on the set screw to ensure it is secure To replace a pot refer to Figure 7 and perform the following steps 1 Remove the control panel assembly as described on page 16 and take it to a workbench 2 Using a 7 64 Allan wrench loosen the set screw from the steering column and remove the bracket with the 5 steering pot attached 3 Using a 1 2 inch wrench remove the nut and lock washer from the bracket and remove the pot 4 Reverse these steps to install the new pot Install the pot with the plastic pin through the small hole in the bracket as shown in Figure 7 Use Loctite Blue to ensure the set screw is secure 5 Calibrate the steering from the Play Control Test in the Operator Menu after replacing the pot see page 20 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 17 of 41 Chapter 3 Service and Repair Procedures Install with Pin Through Hole in Bracket Bracket set Screw Nut Pot Figure 7 Replacing the 5 Steering Pot Force Feedback Belt or Steering Motor Replacement It is a good practice to i
21. al AC outlet and turn ON the ON OFF switch on the lower rear of the cabinet If a Found New Hardware Wizard appears onscreen power cycle the game 2 Verify that the game boots properly and the Attract Movie starts If the Cabinet Linking Error screen appears see page 10 for troubleshooting information If any other error messages appear please refer to the troubleshooting tables in your Redline Rampage Operation Manual Part 040 0267 01 Play a game to verify proper operation 4 Press the Test button inside the coin door to open the Operator Menu and select Diagnostics to test controls and audio 5 Use the Operator Menus to set up audio volume pricing and other Operator Settings See your Redline Rampage Operation Manual for details on using the Operator Menus Green Label Operation To Operate in Green Label mode with no guns on the cars select Green Label as the Label Color under Game Settings in the Operator Menu Remove the Guns from the Marquee Assembly if necessary and apply the Green Label sticker Linking Cabinets You can link up to four cabinets for head to head competition Once the cabinets are linked in hardware and software the Attract Movies will synchronize and players can choose to play individually or race against other players Two cabinets can be linked directly you do not need a cross over coupler If you use a coupler to link two cabinets it must be Gigabit compliant To link three or four cabine
22. ance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 5 of 41 Chapter 1 Introduction Chapter 1 Introduction Cabinet Specifications Cabinet Dimensions amp Weight With the full marquee installed the cabinet dimensions are Width 60 153 cm Depth 68 173 cm Height 84 214 cm Weight is approximately 470 lbs 214 kg Current Requirements Approximate Voltage Inrush Operating 230 VAC 3 5 Amps Hardware Features e Dual core computer e Surround Sound Audio Nvidia GeForce graphics e Force Feedback Steering e 42 or Larger HD monitor e Link up to 4 Cabinets e Supports dollar bill validator e Stylized Marquee with Special Effects e Easy Installation Lighting for Yellow Label Operation Cabinet Installation Unpack and Inspect the Cabinet 1 Carefully remove the cabinet monitor and marquee assembly from the shipping container giving yourself plenty of space Inspect for any obvious damage 2 Remove the ke
23. cabinets must run the same software Comm version displayed in the Machine Info screen of the Operator Menu For best results install the same software version on all linked cabinets Software Restoration takes about 20 minutes Run the System Recovery Disk 1 Insert the System Recovery Disk in the DVD ROM drive and power the cabinet OFF and then ON When the computer reboots the disk should run automatically wait about a minute You will see messages onscreen as files are copied to the hard drive 2 After about 8 minutes the computer will eject the disk and prompt you to remove the Disk and reboot the computer Do not insert the Game Install Disk yet The software will setup the drivers and then reboot after about 3 minutes After another 3 minutes you will be prompted to Please insert Game Disk number 1 Proceed to Run the Game Install Disk Run the Game Install Disk 1 With the cabinet powered ON insert the DVD labeled Game Install Disk 1 of 1 The DVD will automatically run You will see a series of onscreen messages as the software copies 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 13 of 41 Chapter 2 Software Restoration components and files to the hard drive After about 10 minutes the game will automatically reboot and then finalize thesoftware installation 2 About 11 minutes after you inserted the Game Install Disk a screen will appear saying There 15 a Disk in the drive Remove the DVD and press
24. ch You can replace a coin mech with any standard arcade coin mech 1 Unscrew the thumbscrews on the latches as shown by the arrows in step 1 of the figure below 2 Slide the latches apart from each other and remove the Coin Mech as shown in steps 2 and 3 3 Reverse these steps to re install a coin mech It is important to verify the operation of the newly installed coin mech with both good and bad coins Figure 15 Servicing the Coin Mech and Coin Meter Coin M eter Replacement The coin meter is mounted to the operator button panel Perform the following steps to remove the coin meter 1 Turn the cabinet OFF and disconnect the AC power cord 2 Remove the two Phillips screws holding the coin meter to the operator button panel and remove the coin meter 3 Cutthe two wires from the coin meter and strip the ends of the wires to attach the new meter Use two butt splices or preferred splicing method to connect the wires to the new coin meter Use the two screws to install the new coin meter Power Distribution Service AC Power Plate The AC power plate on the back of the cabinet provides the external AC power connection An AC EMI Filter removes electrical noise that can cause interference with the hardware inside the cabinet and a fuse protects the components The incoming power is connected an AC power strip surge suppressor that provides power to all 115 VAC cabinet components For countries that use 230 VAC internal c
25. d the high value should be less than 255 You can also power off the game and test resistance at the pot When you press and release the pedals you should see a steady linear increase or decrease in resistance with no jumps To replace a pot refer to Figure 11 and perform the following steps l 2 Remove the pedals from the cabinet as described in the previous section Using a 7 64 Allen wrench loosen the set screw from the gear wheel and remove the gear wheel as shown in Figure 11 Using a 1 2 wrench remove the nut and lock washer that secure the pot to the frame Install the new pot with the same orientation Make sure that the plastic keys on the pot match with the metal De solder each wire from the old pot Slide shrink tubing over the wire solder it to the same terminal on the new pot and shrink the tubing around the connection Re install the lock washer and nut being careful not to over tighten Re install the gear wheel and tighten the set screw Use Loctite Blue to ensure the set screw is secure Calibrate the pedals from Diagnostics Play Control Test in the Operator Menu after replacing the pot see page 20 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 22 of 41 Chapter 3 Service and Repair Procedures Driving Control Panel Button Service Refer to Figure 12 and perform the following steps to replace a button bulb or micro switch 1 Disconnect the cabinet from AC power 2 For but
26. d below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers e Cabinet Serial Number e Game Version from Operator Menu e OS Version from Operator Menu e Dongle Version from Operator Menu e 0 Board Version From Operator Menu e Your mailing address and telephone number e Asummary of the question or a detailed description of the problem with your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest install or upgrade e Any changes made to the system e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com
27. dard game or kiosk amp Use the Diagnostics Sound Test screen in the Operator Menu to test the speakers Front Speaker Replacement The front speakers are mounted with a bolt from inside the cabinet They are also secured to the cabinet with double sided tape for added stability Be sure to score the decal around the speaker to avoid damaging the decal when you remove the speaker 1 Using a sharp Exacto knife score the cabinet side panel decal around the speaker 2 Remove the Electronics Access Panel from the back of the cabinet and remove the bolt that secures the speaker in place 3 Usea thin tool such as a putty knife to loosen the speaker from the double sided tape The part of the side panel decal under the speaker will be pulled away with the tape be careful to make sure the decal does not tear where it will be visible 4 Disconnect the wires from the speaker terminals and connect them to the same terminals on the new speaker 5 Install the new speaker by reversing the removal steps Rear Seat Speaker or Subwoofer Replacement The rear speakers are located behind the two small grills at the top rear of the seat The subwoofer 1s located behind the molded plastic housing on the back of the seat 1 Toreplace the Subwoofer remove the six 6 Torx screws that secure the molded plastic housing on the back of the seat and remove the housing Skip to step 3 To replace the left or right rear speaker remove the four 4 1
28. e to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and you are encouraged to try to correct the interference by one or more of the following measures e Re orient the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL or an experienced radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It is available from the U S Government Print Office Washington DC 20402 This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If not installed and used in accord
29. ead Figure 19 Single Color LED light strip Light me P m NN 12 VDC M Connect G Green Desired Color lt R Red to Ground B Blue For White Light Ground G R amp B Figure 20 Multi Color LED light strip Light LED Light Strip Replacement Steps To avoid electrical shock unplug the cabinet before servicing lighting components DANGER The following are general steps for replacing the LED light strips 1 Turn off the cabinet and disconnect the AC power cord 2 Ifthe light is under a cover or speaker grill remove the screws securing the cover or grill 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 32 of 41 Sw EU dee Chapter 3 Service and Repair Procedures If the light has a 4 pin PC power connector disconnect it from the power harness If there 1s no connector snip the wires and splice them to the wire leads from the new light Carefully pull the light strip off of the cabinet it is secured with adhesive Remove the protective backing from the adhesive on the new LED light strip and install it by reversing the removal steps Accessing Specific LED Light Strips Control Panel Lights Remove and disassemble the control panel assembly as described on page 16 to replace the light strips Lights Under Seat Pedestal that Shine on the Floor Remove the four 4 bolts that secure the seat assembly to the cabinet and slide the seat assembly away from the cabinet Turn the seat assembl
30. elow will automatically appear and prompt you to change the number Numbers shown in a gray cabinet image are available Turn the wheel to select a number and then press the START button Cabinet M ismatch Errors Make sure the Game Settings and Coin Settings are the same for all linked cabinets You will have unhappy customers if a setting such as Winner Gets Free Game 1s enabled on some cabinets and disabled on others If the settings listed below are mismatched on linked cabinets a Blue Dot will appear in the Attract Mode and you will see an explanation of the problem in the Machine Settings Errors screen e Software Comm Version e Winner Gets Free Game e Free Game Min Players e Disabled Tracks 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 10 of 41 Chapter 1 Introduction Cabinet Linking Troubleshooting The issues below can prevent cabinets from linking properly Possible Solution Faulty wiring Verify that a CAT 5 8 wire Ethernet cable is connected between the Ethernet port on the AC Power Plate and the computer While the cabinet is powered on and connected to another cabinet verify the green LED on the Ethernet card is lit If you are using an Ethernet hub or switch verify green LEDs on the hub or switch light for each Ethernet port that is connected Cross over coupler To link two cabinets connect an Ethernet cable to the Ethernet port on the power not used or used plate of each cabinet If you use a c
31. eople susceptible to injury when playing video games particularly when the game moves or creates a sense of motion Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If the power cord is damaged it must be replaced by the equivalent WARNING power cord available from GLOBAL VR or your distributor k GLOBAL VR assumes no liability for any damages or injuries incurred STOP while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 4 of 41 Preface FCC Notices United States Electromagnetic Interference EMI 15 any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computer systems contribut
32. er transformer Disconnect the power strip Ground wire from the AC Power Plate ground lug Remove the power strip it is held in place with Velcro o Replace the power strip with an appropriate unit from GLOBAL Do not use a different power strip Be sure to connect each wire to the correct terminal See Figure 25 on page 39 CAUTION Be sure to connect each wire to the correct terminal The ground N wire must be securely connected to the ground lug on the power plate or the game will not function properly 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 29 of 41 Chapter 3 Service and Repair Procedures Power Supplies 24 and 5 12 VDC The cabinet has two DC power supplies mounted on the cabinet floor inside the rear door e 24 VDC supply powers the Force Feedback Steering System Important Connect only the steering components to this 24 VDC Power Supply Do not use the 12 Terminals on the Steering Power Supply e 5 12 12 VDC supply powers the Audio Amp GVRI O Mini PCB and lighting components Perform the following steps to replace a DC power supply SHOCK HAZARD Disconnect the AC power cord before performing the following procedure If a power cord is damaged it must be replaced by the equivalent power cord Lidia available from GLOBAL VR or your distributor Turn the cabinet OFF and disconnect the AC power cord 2 Remove the rear door see page 15 3
33. er will cause the seat to wobble and may cause damage If necessary flat washers stacked to equal the thickness of the spacer can be used to replace a lost spacer 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 25 of 41 Chapter 3 Service and Repair Procedures 5 Reverse these steps to re assemble the seat Use the following specs when tightening the nuts to prevent the seat from gradually becoming loose due to motion during gameplay e Seat Base Plate to Slide Assembly Either replace the 4 20 flange nuts with 74 Nylock nuts or apply Loctite Blue or a comparable product to the threads Tighten the nuts to 4 6 ft Ibs 48 72 in lbs e Pedestal Cover Plate to Slide Assembly Either replace the 5 16 18 flange nuts with 5 16 Nylock nuts or apply Loctite Blue or a comparable product to the threads Tighten the nuts to 9 12 ft lbs 108 144 in 165 Important Loctite can damage plastics Be careful not to get the Loctite on the plastic seat and do not use Loctite with Nylock nuts Audio Service The left and right front speakers are mounted to the sides of the cabinet The front speakers are driven by the audio amp on the GVRI O Mini PCB The rear seat speakers are driven by a separate audio amp installed in the cabinet The subwoofer in the seat is also driven by the rear audio channel Standard 3 5 mm stereo audio cables connect the computer to the audio amps If you need to replace an audio amp you can use a stan
34. ers provided The screws mate with T nuts in the cabinet 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 7 of 41 Chapter 1 Introduction 4 Ifyou wish you can power on and test the cabinet now as described on page 9 Turn the cabinet OFF and disconnect the power cord before continuing with installation Rear View of Marquee Mounting Screw Location 1 of 4 Opening for Ventilation Fan Mounting Screw Location 1 of 3 Figure 2 Rear View of Sintra Marquee Seat Assembly Installation 1 Insert the seat runners so that they extend out from the cabinet as shown below Secure each runner with four 4 1 4 20 x 1 1 4 hex head bolts with lock washers and flat washers o Secure Seal Assembly with 4 Bolts Figure 3 Installing the Seat Runners 2 Slide the seat assembly onto the seat runners leaving enough space to connect the harnesses 3 Connect the two 2 harness connectors between the Display Cabinet and seat assembly One is audio to the speakers the other is power to the LED lights 4 Slide the seat assembly towards the cabinet while guiding the wire harnesses inside Attach the seat assembly to the seat runners using four 4 2 1 4 T 27 Torx security screws with 1 4 lock washers and fender washers 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 8 of 41 Chapter 1 Introduction Power On and Test 1 Connect the AC power cord from the cabinet to a grounded 3 termin
35. ervice Website http service globalvr com 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 33 of 41 Chapter 4 Replacement Parts Chapter 4 Replacement Parts If you need replacement parts please reference these part numbers when contacting GLOBAL technical support or your distributor Selected parts can be purchased online at http parts globalvr com Notes Part numbers may change due to hardware or software revisions Qty column shows quantity used per cabinet Documents and Software Item Number Qty Description O 040 0267 01 Operation Manual 040 0254 01 Installation and Service Manual This Document Part Numbers may change due to hardware and software revisions Cables Number Qty Description 1 General Hardware Electronics Including Power 44 0600 1 JPowerSuppy24Volt USB KQRTG HL RR Game Dongle amp Code Game Dongle amp Code 1 37201 00 AC Power Plate 555 052 1 115 0025 01 110 VAC Fan Grill amp Cord Assembly Dual Pedal Assembly 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 34 of 41 Description 2569 24 3 189 00 26197 00 26162 00 26169 00 3 021 00 3 040 00 3 194 00 3 249 00 3 252 00 3 253 00 3 264 00 37265 00 37371 00 37267 00 37270 00 37324 00 40 0740 6V 45083 00 49 1019 00 50 0244 ND 50 0400 00 60039 00 2569
36. grounding wrist strap or similar precaution Please read the service instructions before working on the cabinet Always turn the cabinet OFF and disconnect the AC Power Cord before performing any repair work DANGER Access Panels on Cabinet Rear ws Il Use the access panels on the rear of the cabinet to service Internal components Upper Upper Opening This opening is normally covered Opening by the marquee bezel Remove the Marquee Assembly as described on page 30 to access the monitor mounting bolts or ventilation fan Electronics Access Panel Remove four 4 Torx screws to open the panel and access the Audio Amp PCB GVRI O Mini PCB Steering Board and Marquee Special Effects Lighting Control PCB Rear Door Open to access Computer DC Power Supplies and other Power Distribution components Figure 6 Cabinet Rear Access Panels Shown with Marquee Removed 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 15 of 41 Chapter 3 Service and Repair Procedures Removing the Control Panel Assembly Do the following to remove the entire control panel assembly with the steering motor from the front of the cabinet Note You do not need to remove any of the screws that go through the plastic dash housing to remove the control panel assembly from the cabinet l 2 Disconnect the cabinet from AC power Remove the Electronics Access Panel and reach through to disconnect the following five 5 connectors
37. ing feet Reverse the removal steps to install the new PCB 2015 Global VR Inc 040 0264 01 Rev 1 5 2015 Page 24 of 41 Chapter 3 Service and Repair Procedures Seat Slide Assembly Replacement To replace the slide assembly refer to the figure below and perform the steps that follow Seat Housing Decal d Seat Base Plate XQ P di ye Seat Slide Kit Cp Pedestal Cover Plate N Subwoofer Grill Plastic Spacer 1 of 4 Above Slide Plastic Spacer 1 of 4 Below Slide Threaded Stud on Lower Slide 1 of 4 Figure 14 Seat Slide Assembly Replacement 1 Remove the six 6 Torx bolts that secure the pedestal cover plate to the wooden pedestal 2 Carefully lift the seat assembly and place it on its side Be careful not to pull the speaker wires that run from the pedestal into the seat You may need to reach inside the pedestal and snip wire ties to create slack In the wires 3 Remove the four 4 nuts and flat washers from the bottom of the pedestal cover plate and remove the cover plate and the four 4 plastic spacers from the seat assembly Note the placement of each component 4 Remove the four 4 nuts and flat washers that secure the slide assembly to the seat base plate Move the lower slides to each side to access all four nuts Note When reassembling be careful to install the four 4 plastic spacers above and below the slide assembly A missing spac
38. ling Fan Motherboard USB Ports for Game Dongle Only KKR KK KONO __ Game Dore Dor HEP EE Audio Ports to Audio Amp Green Front Speakers Blue Rear Speakers HDMI Video Port Not Used DVI Video Port lt HHO lt gt Video Card to HDMI Port Monit uses DVI to HDMI Cable DD PCI USB Note Appearance of Card computer case and video card may vary GVRI O Mini PCB Force Feedback oteering PCB Figure 24 Computer Rear Panel 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 38 of 41 Chapter 5 Diagrams and Schematics 12 5 Power Supply Set Input Voltage to 115 12V 12V through hole in top Adjustment Pot Power ON LED 12V GND GND 5V Yellow Black Black Red B B 4 Pin PC Power Connectors to PCBs Lighting and 12 Volt Fan if Used Part s 115 0008 01 To AC Power Strip 24 VDC Steering Power Supply MAXIMUM CONTINUOUS OUTPUT POWER IS 115W Power ON LED a a i9 O Pot Check Input Voltage through hole in side Red Black Green Black White Part 115 0008 01 To GVR Part 115 0241 01 To AC Power Strip Steering Board Steering Board Power Output Drives Force Feedback Steering Motor AC Power Strip Note
39. me Dongle 11 Power Supplies 24 and 5 12 VDC 30 Maintenance Restart Feature 12 Sintra Marquee 30 Chapter 2 Software Restoration 13 Marquee Special Effects Lighting 31 Run the System Recovery Disk 13 Cabinet Lighting Service 32 Run the Game Install Disk 13 LED Light Strip Replacement Steps 32 Test and Set uu y uuu 14 Setting the Computer BIOS CMOS 33 Chapter3 Service and Repair TroublesHOoOLe ccs dita oti Eia 33 Procedir y eiua fece co 15 Chapter 4 Replacement Parts 34 Access Panels on Cabinet Rear 15 Chapter 5 Diagrams and Schematics 38 Removing the Control Panel Assembly 16 Technical SU DOUG 41 Disassembling the Control Panel 16 Force Feedback Steering System Service 17 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 2 of 41 Preface List of Figures Figure 1 Coin Door with Key Location 6 Figure 16 AC Power Plate 29 Figure 2 Installing the Seat Runners 8 Figure 17 Rear View of Sintra Marquee 31 Figure 3 Linking Cabinets
40. n wear out a belt l 2 Tighten the tension adjustment bolt on the motor assembly shown in Figure 8 until the belt is fully stretched and then loosen the bolt by turn Calibrate the steering from the Operator Menu after servicing the belt or motor see page 20 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 18 of 41 Chapter 3 Service and Repair Procedures Motor Mount Kep Nuts Belt Tension Adjustment Bolt Figure 6 Servicing the Steering Motor Steering Board Replacement CAUTION To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Important There are two versions of the Global VR Steering Board e Part number 990 GVRFF 02 for Redline Rampage e Part number 990 GVRFF 01 for older driving games The boards look identical but are programmed with different firmware Check the label on the board to make sure that you are using the correct board If you use the wrong board the steering will not function properly Redline Rampage is also compatible with the Immersion Force Feedback PCBs that were installed on earlier games If the steering pulls to one side this could indicate a bad Steering Board or reversed wires between the steering pot and the steering board Do the following to replace the steering board 1 Disconnect the cabinet from AC power 2 Remove the electronics access panel see page 15 3
41. ne unit See Figure 21 on page 36 for an exploded view of the assembly with parts list 1 Disconnect the cabinet from AC power and remove the rear door from the cabinet 2 Remove the four 4 1 4 20 Security Torx bolts that secure the pedal assembly to the cabinet as shown by the arrows in the first part of Figure 11 3 Carefully pull the pedal assembly straight out of the cabinet far enough to disconnect the wires being careful not to pull the wires Disconnect the pedal harness from the main harness Disconnect the ground wire from the pedal assembly frame Reverse these steps to reinstall the pedal assembly te After servicing calibrate the pedals from Diagnostics Play Control Test in the Operator Menu see page 20 Important Be sure to re connect the ground wire to the pedal assembly frame The pedals will not function properly if it 1s not connected 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 21 of 41 Chapter 3 Service and Repair Procedures Pedal Assembly Mounting Bolts Set Screw Gear Wheel Pedal Assembly Mounting Bolts Figure 11 Pedal Assembly Details 5 KQ Gas and Brake Pot Potentiometer Replacement To test a pot use the Diagnostics Play Control Test screen in the Operator Menu When you press and release the pedals you should see a steady increase or decrease in the numbers displayed onscreen near the pedals with no jumps The low value should be greater than 0 an
42. nspect the steering belt and gears periodically Always replace a belt that looks stretched cracked or worn Replace a gear that looks worn Refer to Figure 7 above and Figure 8 and perform the following steps to remove the force feedback belt for repair l 2 T Remove the control panel assembly as described on page 16 and take it to a workbench Using a 7 64 Allan wrench loosen the set screw from the steering column and remove the bracket with the pot attached see Figure 8 Loosen the four 4 3 8 motor mount Kep nuts that secure the steering motor to the frame see Figure 8 Using a 10mm socket wrench loosen the belt tension adjustment bolt several turns until you can slip the belt off of the motor and steering gears see Figure 8 Inspect the motor gear the small gear for wear A worn gear can quickly wear out a belt Make sure the two gears are aligned to prevent stress on the belt Use Loctite Blue on the set screws to ensure they are secure To replace the motor remove the four 4 3 8 Kep nuts that you loosened in step 2 and remove the motor Reverse these steps to re install the motor and belt Adjust the belt tension as described below Force Feedback Belt Tension Adjustment The belt tension should be adjusted on a new cabinet after one month of initial operation After that it should be adjusted every 60 90 days for optimal performance Inspect the gears for wear at the same time A worn motor gear ca
43. omponents may be set to run on local voltage or incoming AC power may be routed through a power transformer to convert the power to 115 VAC 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 28 of 41 Chapter 3 Service and Repair Procedures CAUTION The cabinet must be connected to a secure ground to function properly Ground wires from system components must be securely connected to the ground lug on the power plate as shown in Figure 16 Do NOT ground components to the power plate mounting bolts The Ethernet port on the power plate is connected to the Ethernet port on the system computer It is used for linking cabinets Line and Neutral Wires EMI Filter and Power Strip ON OFF Switch from Transformer Ground Wires to Ground Lug mmm Outside Cabinet COME ve cy Inside Cabinet _ 28 Connect Cabinet Mounting Bolt 1 of 4 Connect to Ethernet Cabinet Ground Power Cord Do Not Use for Grounding Port on PC Wire to Ground Lug Figure 16 AC Power Plate AC Power Strip Replacement SHOCK HAZARD Disconnect the AC power cord before performing the following procedure DANGER The AC power strip provides power to all of the components in the cabinet Perform the following steps to replace the power strip Turn the cabinet OFF and disconnect from AC power Remove the rear door from the cabinet Disconnect all components from the power strip Disconnect the power strip Neutral and Line wires from the pow
44. ploded View and Parts Fire Buttons not shown 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 36 of 41 Chapter 4 Replacement Parts Artwork Identification RR AW 13 03 Marquee Guns _ ER AW 13 02 Marquee Logo RR AW 09 Green Label Decal Place over Yellow label for Green Label Operation RR AW 13 01 Marquee Bezel CBN AW 08 Dashboard E 1 QUAM RR AW 12 Artwork NO apt Ue M Y Seat Back Decal RR AW 03 Left LCD Panel Decal RR AW 04 Right LCD Panel Decal On Other Side Not Shown RR AW D6 Right Side Seat Base Decal RR AW 01 E Not Shown Left Side Panel Decal RR AW 02 Right Side Panel Decal On Other Side Not Shown RR AW 07 seat Base Top Decal RR AW D8 RR AW 05 Seat Base Bottom Decal Left Side Seat Base Decal Figure 23 Dedicated Cabinet Artwork 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 37 of 41 Chapter 5 Diagrams and Schematics Chapter 5 Diagrams and Schematics PC Rear with MSI H61M P32 Motherboard AC Power Connector Computer Power Supply atal lt j ej 040000000 r e PS 2 Keyboard Port for oo e Computer Diagnostic Use Only ON OFF Switch 9 9 w 7 HR e C e 2 PS 2 Mouse Port for Diagnostic Use Only Case Coo
45. ross over coupler make sure it is Gigabit improperly compliant Do not use a cross over coupler with a hub or switch Cross over coupler All components used to link cabinets must be Gigabit 10 100 1000 Mbps is not Gigabit compliant Couplers shipped with older cabinets are not Gigabit compliant compliant Faulty Ethernet hub Verify the LEDs on the Ethernet hub or switch are lit for each port used If or switch possible verify the hub or switch is working by connecting it to a known working computer network or set of linked cabinets Hub or switch is not A 10 100 1000 Mbps Gigabit hub or switch is required to link three or four 10 100 1000 Mbps cabinets Duplicate Link ID A cabinet with a duplicate Link ID number will display the Select A Link ID menu numbers You can also check or change the Link ID from the Operator menu Machine Settings Settings screen Each cabinet in a linked group must have a unique Link ID number Mixed Software Verify that all cabinets are running the same Comm Version shown in Machine Comm Versions Settings Info screen If Comm Versions are different re install software as needed see page 13 so that all games are running the same software version Setting the Date and Time The date and time are not seen on any gameplay screens but are displayed in the Operator menus including the collections screens You can change the date and time in the Computer BIOS CMOS Setup Utility Refer to the
46. rt occurs according to the following conditions 1 Ifthe game has been running continuously for at least 24 hours and the game has been in Attract Mode not played for at least 15 minutes then the following screen will be displayed Scheduled RESTART in process Press lt START gt to postpone 23 2 The screen will count down for 30 seconds If a user presses the START button the screen will not appear again until the next time the Attract Mode has been running for 15 minutes If nobody presses the START button the game will shut down and restart which will take about 3 minutes 3 After the cabinet completes the Restart the next Restart will be scheduled for 24 hours later If the initial Restart happens to be scheduled during a busy time for your location the action of players pressing START to postpone will move the restart to a time that is not busy Hint To force the restart to happen at a certain time such as after closing time power cycle the cabinet at that time The next restart will be scheduled for 24 hours later To see how much time 15 left before the next maintenance restart check the Machine Settings Info screen in the Operator Menu see your Redline Rampage Operation Manual for detailed information on using the Operator Menus This screen also tells you how much time has passed since the last power cycle and the last maintenance restart 2015 Global VR Inc 040 0264 01 Rev 1 5 2015 Page 12
47. separate document titled Setting the Computer BIOS CMOS for the motherboard in your system computer This document is included with your game and is also available from the Hardware Reference Page at http service globalvr com reference Checking the Game Dongle The cabinet uses a Game Dongle to activate the game software If the dongle is missing the game will not run When a USB Game Dongle 1s installed and working properly a red LED will illuminate inside the dongle For a Game Dongle to be recognized correctly 1t should be connected before the cabinet is powered ON If the software does not recognize the Game Dongle the Dongle Missing or Invalid screen will appear Make sure the Dongle is connected properly and then power cycle the cabinet 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 11 of 41 Chapter 1 Introduction Note The dongle supplied with the cabinet is specific to the game software version Future software upgrades may require a new dongle If the dongle does not match the software the Dongle Missing or Invalid screen will appear Important If you replace your computer remove the dongle and keep it with the cabinet Red Light Here when Working Figure 5 USB Game Dongle M aintenance Restart Feature To keep the software running optimally the cabinet will restart itself every 24 hours The automatic restart will not occur if the operator turns the cabinet off every day The maintenance resta
48. the power control cable it should be mounted in the cabinet near the other PCBs Disconnect the four pin power connector and free the screw down cable tie and then carefully pull the cable out of the top of the cabinet Remove the hardware securing the gun assembly in place 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 30 of 41 Chapter 3 Service and Repair Procedures 3 To replace the entire marquee assembly have a second person support the assembly while you remove the seven 7 4 20 x 4 mounting screws with flat washers shown by the circles in Figure 17 4 Re install the marquee or marquee components by reversing the removal steps Rear View of Marquee Mounting Screw Location 1 of 4 Opening for Ventilation Fan Mounting Screw Location 1 of 3 Figure 17 Rear View of Sintra Marquee Marquee Special Effects Lighting The LEDs in the Marquee Guns artwork are controlled by an Arduino Nano PCB which should be mounted inside the Electronics Access Panel near the other PCBs Each LED in the assembly is also hard wired to a small PCB that controls the function of that individual LED The LEDs are connected in series so 1f a wire becomes disconnected the LEDs located after the break will not function If the lighting 1s not functioning correctly check all connections to the Arduino Nano PCB If some of the LEDs are not functioning disassemble the marquee and check connections between the LED controller
49. to securely tighten the nut and socket head screws in the steering wheel 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 16 of 41 Chapter 3 Service and Repair Procedures Force Feedback Steering System Service The major components of the force feedback steering system are listed below See Figure 22 on page 36 for an exploded view drawing of the steering wheel and motor assembly showing the parts 1n detail e Steering Wheel e Steering Motor e Global VR Steering Board e 24 VDC Power Supply e 5 Steering Pot Potentiometer e Fire Buttons for Yellow Label Operation Only The Steering Board manages communications between the 5 KQ steering pot and the computer via a USB connection The steering pot sends the computer the steering wheel position as the player drives and the computer sends back instructions for controlling the steering motor by regulating the power The force feedback steering motor 1s powered by the 24 VDC power supply via the Steering Board CAUTION Do not connect the power supply directly to the steering motor Doing this will damage the motor and the power supply A faulty cable or steering system component can cause steering problems See the Troubleshooting chapter in your Redline Rampage Operation Manual for help with diagnosing steering problems 5 Steering Pot Potentiometer Replacement To test a pot use the Diagnostics Play Control Test screen in the Operator Menu
50. tons mounted in the metal mounting plates remove the screws that secure the mounting plate to the cabinet and remove the plate with the buttons attached being careful not to pull the Wires 3 For buttons mounted in the plastic dash housing remove and disassemble the control panel as described on page 16 to access the buttons 4 Refer to the figure below to replace button components When connecting the wires to the micro switch and bulb refer to the labels on the wires and make sure the connections are correct See Figure 12 for more information CAUTION Do not connect the 5 volt lamp power wire to the micro switch Doing so can damage the GVRI O Mini PCB A F 4 5 volt C555 Bulb e i Lamp Connector 7 5 VDC to One Side Button i Ground to One Side n uae NO Mormally Open 5 Volt i Signal Wire T Do Not Use Power a n et l NC Normally Closed s i a Connect to Signal Wire ls and gt Ground J around sw n COM Connect to Ground Wire Figure 12 Replacing Button Components 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 23 of 41 Chapter 3 Service and Repair Procedures GVRI O Mini PCB Service The GVRI O MINI PCB relays signals between the system computer and all hardware except for the steering Each connector on the GVRI O MINI PCB is keyed to fit only to the correct harness connector Refer to Figure 13 to locate the connectors on the PCB See Fig
51. ts connect the Ethernet cable from each cabinet to a Gigabit compliant Ethernet hub or switch not included Four Games Linked Two Games Linked Gigabit Compliant Hub or Switch Link ID 4 Link ID 3 Link ID 2 4 Link ID 2 Link ID 1 Unik IP Figure 4 Linking Cabinets Before connecting the Ethernet cables open the Operator Menu Machine Settings Settings menu on each cabinet and set the Link ID number Cabinets should be numbered in sequence 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 9 of 41 Chapter 1 Introduction from left to right and each cabinet must have a unique number 1 2 3 or 4 Exit from the Operator Menu to reset the number in the software Important All linked cabinets must run the same Software Comm Version displayed in the Operator Menu Machine Info screen For best results run the same software version on all linked games e To link two cabinets Connect one Ethernet cable to the Ethernet port on the power plate of both cabinets e To link three or four cabinets Connect an Ethernet cable from the Ethernet port on the power plate of each cabinet to an Ethernet hub or switch not included The hub or switch must support 10 100 1000 Mbps Gigabit connection speed Connect the Hub or Switch to AC power Linking Errors Each cabinet must have a unique Cabinet Link ID number If the software detects a duplicate Link ID number the Select A Link ID screen shown b
52. ure 26 on page 40 for detailed wiring information The GVRI O MINI PCB should always be connected to a PCI USB port not a motherboard USB port to minimize the possibility of static shock The GVRI O MINI PCB with Part Number 990 0014 CBN 15 used in dedicated games PCBs from NASCAR Racing games Part 990 0014 NS can be used as replacement parts be sure to leave the two jumpers in place if using a NASCAR Racing PCB CAUTION Disconnect the cabinet from AC power before changing any connections to the GVRI O MINI PCB Audio Out J2 45 412 VDC Power In Audio Amp Heat Sink S J10 Button Lamps amp Coin Meter 45 Mode Select No Jumpers J7 Start Drop Hazards Look Back Boost amp View Buttons 41 USB to PCI USB Port on System Computer J8 Coins amp Operator Buttons J9 Fire Buttons J6 Gas amp Brake Figure 13 GVRI O Mini PCB Version 4 Perform the following steps to replace the GVRI O Mini PCB CAUTION To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution 1 Disconnect the cabinet from AC Power 2 Remove the electronics access panel see page 15 Make sure that all wire harnesses are labeled for ease of reconnection and then disconnect them from the PCB Connectors are keyed to prevent connecting them to the wrong ports 4 Remove the four screws that secure the PCB to the mount
53. y on its side to access the lighting components Lights on Back of Seat Pedestal Remove the six 6 Torx bolts that secure the seat pedestal cover plate to the wooden pedestal and then remove the seat assembly to access the light strip Lights behind Woofer Grill on Seat Back Remove the four 4 screws that secure the grill in place Exhaust Lights Remove the six 6 Torx bolts that secure the seat pedestal cover plate to the wooden pedestal and then remove the seat assembly Inside the seat remove the screws that secure the exhaust pipe in place The exhaust lights are connected to a controller that controls the lighting effects The controller 1s connected to 12 VDC Lights Below Control Panel that shine on the Pedals Remove the two 2 Torx screws that secure the clear plastic housing in place under the control panel and remove the housing to access the light strip Lights Below Marquee or Leader Light Remove the adhesive LED strip from the top of the monitor Setting the Computer BIOS CM OS Refer to the separate document titled Setting the Computer BIOS CMOS for the motherboard in your system computer This document is included with your game and is also available from the Hardware Reference Page at http service globalvr com reference Troubleshooting Please refer to the troubleshooting tables in your Redline Rampage Operation Manual Part 040 0267 01 You can find documents and other useful information on our S
54. ys from the coin return slot Open the coin door to locate the second set of keys Second Set of Keys Loose Parts in Cash Box Figure Il Coin Door with Key Location 2015 Global VR Inc 040 0264 01 Rev A 1 5 2015 Page 6 of 41 Chapter 1 Introduction 3 Locate the loose parts inside the cash box and in separate packaging You should find the following items may vary with cabinet style e CAT 5 Network Cable e Operation Manual e AC Power Cord e Installation amp Service Manual This Document e Hardware for Securing Display e Software Restore Guide Cabinet and Seat Cabinet together e Setting the Computer BIOS CMOS e System Recovery Disk Instructions e Game Install Disk 4 tis advisable to check inside the cabinet in case any components have shifted or come loose during shipping Remove the doors from the back of the cabinet and verify that all components are securely mounted and all cables and wires are securely connected See pages 39 amp 40 for wiring diagrams Monitor amp Marquee Installation Important Installing the Monitor and Sintra Marquee is a two person job Install the Monitor and Connect Leader Light amp Marquee Light l Connect the Power and HDMI Cables to the monitor 2 Secure the monitor to the cabinet with the four mounting bolts Place a lock washer then flat washer on each bolt before inserting it from inside the cabinet 3 Two LED Strip Lights are installed on the upper rear of the

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