JCM® Global Optipay® Quick Reference Guide Rev 5
Contents
1. 18 Pin Header 5 Pins Used Connection to the Vending Machine ox 47 73 SS 8 MDB Y Connector Cable Generic MDB JAC 400 100294R Coin Changer Optipay Verto Module 14 Pin Verto I O Connector with Tri Connector Harness Female 6 Pin In Line MDB Receptacle from Verto Tri Connector Harness Generic MDB Coin Changer s 6 Pin Connector Plug Male 6 Pin In Line MDB Connector Plug from Verto Tri Connector Harness Female 6 Pin In Line MDB Receptacle Part of JAC 400 100294R Cable Assembly Generic MDB Coin Changer Male 6 Pin Vending Machine Control Connector 18 Pin DBV 30X 18 Pin Header Plug Connector Part of JAC 400 100294R Cable Assembly 10 4 Pin Recycler Control Connector from Verto Tri Connector Harness de NOTE a 24 inch extension cable is also available Part No 400 100187 ONDARON gt Figure 1 JCM Optipay Verto System Equipment Interconnection 2013 JCM Global Corporation 13 Part No 960 000128R_Rev 5 Optipay System OPTIONAL OPTIPAY VERTO MODULE Controls and Indicators Figure 2 illustrates the Verto Module s primary controls and indicator LED Displays and DIP Switch locations DIP SWITCH FON 1 ON TO PROGRAM Caution DIP Switch 4 is OFF for 1 Bill Recycling 2 and ON for 5 Bill Recycling de NOTE The BCD Software Version ID will only be displayed for 20 Seconds during VERTO initialization at Power Up 14 Pin Verto I O2. JCM Products Quick Reference Guide Optipay System NOTE Due to advancements in related industry technologies and future product development the information in this guide is subject to change without notice For more information about product set up use testing procedures and troubleshooting methods please contact the Technical Support Division of Customer Service via the email addresses listed below Americas support jcmglobal com Europe UK Africa Russia amp Middle East support jcmglobal eu Asia amp Oceania asiapactechsupport jcmglobal com 2013 JCM Global Corporation Part No 960 000128R_Rev 5 Optipay System QUICK REFERENCE TROUBLESHOOTING GUIDE Table 1 Troubleshooting Descriptions DBV 30X Bill Validator Description Probable Cause Possible Solutions Set DIP Switches See DIP Hen SS notset Switch Chart for Pene settings Clean bill path rollers and Roller and or Belts are belts with a damp cloth using excessively dirty a mild soap and water Bill Rejection solution Not enough bills in Check float level setting for Recycler or coins in Changer A 66 or Load the RC 10 Make sure the machine is set to accept the rejected currency No power to the unit Make sure all power harness No LEDs visibly lit are properly connected LEDs are blinking and Check for proper software No Activity would not accept bills usage ID protocol Check for proper DIP Switch Unit still
3. download at the JCM Website http www jcm american com support tech manuals asp The Pulse IF Test requires the availability and use of an external VM 300 301 Power Supply Unit available as a separate item from JCM Contact your local JCM Representative for further ordering details 2013 JCM Global Corporation 9 Part No 960 000128R Rev 5 Optipay System SPECIFIC TEST DETAILS Table 9 DBV Acceptor Sensor Test Details Selecting the Acceptor Sensor Test Mode Note These tests can also be done using a Palm Pilot PDA To select the desired test perform the following steps Turn the DBV Power OFF Set DIP Switch 8 to ON Set DIP Switch 6 to ON Reapply Power to the DBV Turn DIP Switch 8 OFF to begin the particular test mode Use DIP Switch 6 to turn the test ON and OFF The Green Yellow and Red LEDs will light when the selected sensor is covered Test DIP Switch N9 Test Function LEV Lever to prevent continuous insertion PSF Entrance PSML Red Left PSMR Red Right PSL Red Left 3 IR PSR Red Right 3 IR PSE Exit Table 10 DBV Stacker Sensor Test Details Selecting the Stacker Sensor Test Mode Note These tests can also be done using a Palm Pilot PDA To select the desired test perform the following steps Turn the DBV Power OFF Set DIP Switch 8 to ON Set DIP Switch 7 to ON Reapply Power to the DBV Turn DIP Switch 8 OFF to begin the particu
4. following steps Turn the DBV Power OFF Set DIP Switch 8 to ON Reapply Power to the DBV Set the desired Test DIP Switch listed below to ON Turn DIP Switch 8 OFF to begin the particular test mode Test DIP Switch N9 Test Function Stacker motor forward test Pusher plate stops at the home position 1 Normal Green Yellow amp Red Condition LEDs Blink once 1 time 2 Fast Green Yellow amp Red Condition LEDs Blink twice 2 times 3 Slow Green Yellow amp Red Condition LEDs Blink 4 3 times Abnormal Green Yellow amp Red Condition LEDs Blink 6 times Stacker motor reverse test Pusher plate stops at the home position 1 Normal Green Yellow amp Red Condition LEDs Blink once 1 time 2 Fast Green Yellow amp Red Condition LEDs twice 2 times 3 Slow Green Yellow amp Red Condition LEDs Blink 3 4 times Abnormal Green Yellow amp Red Condition LEDs Blink 6 times Pulse IF line test 1 D E switch shifted to D E side Busy LED will turn on 2 Inline switch shifted to Inline side vend LED will turn on 3 Soft R switch shifted to Soft R side ABN LED will turn on 4 Full LED flash for 500 ms interval DIP Switch tests Refer to the DIP Switch Test procedures outlined in Appendix A of the DBV 30X Operation and Maintenance Manual JCM Part No 1 through 6 ON 960 000103R Rev 3 or greater concerning these tests This Service Manual is available in PDF form for
5. in test mode settings and machine settings RC 10 Recycler Description Probable Cause Possible Solutions Denomination is disabled by vending machine Make sure the harness from No power to the RC DBV is properly connected RC 10 in Error Cycles and goes into an Check for a bill jam and Mode error mode A 66 communication Cycles but will not accept Check if the RC 10 is full HIS 2013 JCM Global Corporation 2 Part No 960 000128R_Rev 5 Optipay System Table 1 Troubleshooting Descriptions Continued A 66 Coin Changer Description Probable Cause Possible Solutions A 66 in Error Mode No power to the unit Make sure the power harness is properly connected Will not accept coins Make sure all connections are in place and that the Green LED is lit Make sure cassette and mechanism are locked in place Will not dispense coins Look for a jammed coin Make sure all coins are above the security level Coins are being dispensed but are not falling into the coin return Check for anything blocking the coin return tray A Yellow or Red LED is blinking Count the number of blinks and refer to the error code chart Communication failure Check the harness for proper connection and reset power Coins keep falling through into the coin return 2013 JCM Global Corporation 3 Make sure the coin return lever mov
6. Connector 7 Ones Next LSB 4 Position DIP Switch Block See 8 Ones LSB label on unit for function ID 9 Red Power On LED Power supplied Tens MSB by VMC from I O Connector 1 2 3 4 Tens LSB 10 RJ 11 Programming Communications 5 Ones MSB Connector Port 6 Ones Pre MSB Binary Coded Decimal BCD Software Version LED ID Table LED Example Illustration Tens Values Ones Values Indicates a 0 BCD Software Version 19 0 20 is Present 30 o NOTE As of this documents printing Software Version 19 was running on the Verto Module used for this digital data display description co om a A o n bs 19 Total Figure 2 Optipay Verto Module Controls and Indicators 2013 JCM Global Corporation 14 Part No 960 000128R_Rev 5 Optipay System A 66 COIN CHANGER NRI EASY CONFIG INFORMATION For customers still using an A 66 Coin Changer containing Firmware Version 375 101 or greater installed within them the NRI Crane Easy Config may be used to set various operating options for the unit This is accomplished as follows 1 2 Remove Power from the Vending Machine Coin Changer Press upwards on the White Release Tab located at the upper right corner of the Coin Changer and tilt the Validator Head forward until the 10 Position DIP Switch located on the back side of the Validator Head is accessible S
7. Standby mode Bill is ready to be accepted Recycler full Recycler Jam During initialization Recycler Jam During bill dispensing Recycler Jam During bill stacking Recycler motor speed error Recycler motor lock error Recycler sensor failure entrance Recycler sensor failure empty Recycler sensor failure full Recycler Jam in pusher mechanism zone Reserved Reserved DBV Motor Speed Error Not Suitable for RC 10 Reserved 15 Communication failure to changer 2 3 4 5 6 7 8 9 eo 2013 JCM Global Corporation 5 Part No 960 000128R_Rev 5 Optipay System DIP SWITCH SETTINGS Table 5 DBV 30X DIP Switch Assignments DBV 30X DIP Switches Block 1 Switch Number ON OFF 3i 1 Disable 1 Enable 1 m 2 Disable 5 Enable 5 m 3 Disable 10 Enable 10 m 1 m 4 Disable 20 Enable 20 me 5 Through 7 Reserved Turn OFF m 8 Test Mode Normal LEX Access Operation Sw Block 2 N2 Switches 1 4 ON OFF 1 Pulse Width Settings SW 1 SW 2 Pulse Width OFF OFF 50 ms 300 ms 2 ON OFF 50 ms 50 ms mE OFF ON 80ms 120ms m ON ON i50ms 180 ms 3 Pulse Count Settings E SW 3 SW 4 Pulse Count OFF OFF 1 Pulse 1 T 4 ON OFF 4 Pulses 1 OFF ON 10 Pulses 1 ON ON 20 Pulses 1 5 7 Reserved OFF 8 Selec
8. be blown out with air Belts do not RC 10 Recycler require cleaning To clean the A 66 Coin Changer use a lint free cloth and mild non abrasive detergent and use A 66 Coin Changer canned air or a compressor to blow out the unit after it is cleaned and wiped down 2013 JCM Global Corporation 17 Part No 960 000128R Rev 5 Optipay System THIS PAGE INTENTIONALLY LEFT BLANK 2013 JCM Global Corporation 18 Part No 960 000128R_Rev 5 Optipay System JCM International Offices Japan Cash Machine Germany GmbH Muendelheimer Weg 60 D 40472 Duesseldorf Germany Phone 49 211 530 645 60 Fax 49 211 530 645 85 E mail support jcmglobal eu JCM United Kingdom Ltd Unit B Third Avenue Denbigh West Business Park Bletchley Milton Keynes Buckinghamshire MK1 1EJ Phone 44 0 190 837 7331 Fax 44 0 190 837 7834 E mail info jcmglobal eu JCM Gold HK Ltd Unit 1 7 3 F Favor Industrial Centre 2 6 Kin Hong Street Kwai Chung N T Hong Kong Phone 852 2429 7187 Fax 852 2929 7003 E mail asiapactechsupport jcmglobal com Optipay System Quick Reference Guide Part No 960 000128R Rev 5 2013 JCM Global Corporation Optipay System JCM International Offices JCM American 925 Pilot Road Las Vegas NV 89119 Phone 1 702 651 0000 Fax 1 702 644 5512 E mail support jcmglobal com USA Regional Offices Illinois Office 3000 Dundee Road Ste 402 Northbrook IL 60062 O
9. elect the desired operating option from the NRI Crane Easy Config Options Chart listed in Table 13 on page 16 Set the Validator Head DIP Switch positions to match those shown in the Options Chart for the option required Reapply Power to the Vending Machine Coin Changer The desired option settings will be automatically stored into memory at this time If additional options are desired repeat Steps 1 through 5 If no further options are required press the Validator Head backwards until it click locks back into place in the Coin Changer chassis The Coin Changer is ready for normal operation NOTE On the Table 13 Options Chart selecting the Set Configuration to Default option will set the following parameters MDB Level 2 Keypad ON Tube Empty Function for Bills ON Float up level 100 for all tubes Empty Recycler Store OFF 2013 JCM Global Corporation 15 Part No 960 000128R Rev 5 Optipay System A 66 NRI EAsY CONFIG OPTIONS CHART Table 13 NRI Easy Config Options Chart OPTION SELECTION SET DIP SWITCH N amp to gt MDB Level 2 MDB Level 3 Keypad ON by VMC Keypad ON Keypad OFF Tube empty function for bills ON Tube empty function for bills OFF Working with Float Levels Float Level 50 for all tubes Float Level 75 for all tubes Float Level 100 for all tubes Enable Token Acceptance Disable Token Acceptance Empty Recycler Store ON Empty Recycler Store OFF Set Configuration t
10. es freely Part No 960 000128R_Rev 5 Optipay System ERROR CODES Table 2 DBV 30X Error Codes N2 of Flashes Diagnostic Description Solid On DBV OK Ready OFF Cash Box full check Cash Box condition OFF Stacker Error check Cash Box condition OFF OFF Note Jammed check note path OFF Cash Box position check Cash Box seating 1to8 Last note rejected if problem persists either clean note path or contact JCM 9 to 10 Last note inhibited rejected by DBV or host 11 to 15 Last note rejected if problem persists either clean note path or contact JCM Table 3 A 66 Error Codes Diagnostic Description Solid On Coin Changer is operational Flashing Filling level mode activated Solid On Coin inserted was inhibited by the Vending Machine OFF Return lever pressed OFF Coins stuck in payout area OFF Coin Changer inhibited by the Vending Machine OFF Communication failure to Recycler OFF Error in upper portion of the coin Validator OFF Error in lower cassette changer unit OFF 2013 JCM Global Corporation Vending Machine no longer communicating with the Coin Changer i e no communication occurred for 2 seconds 4 Part No 960 000128R Rev 5 Optipay System Table 4 RC 10 Error Codes N2 of Flashes f p XN Diagnostic Description Solid On
11. ffice 847 418 3354 Fax 847 418 3357 Mississippi Office 4063 Ginger Drive Ste B D Iberville MS 39540 Office 228 344 8601 Fax 228 354 8608 Optipay amp System Quick Reference Guide DamSPP 2013 JCM Global Corporation Part No 960 000128R Rev 5
12. lar test mode Use DIP Switch 7 to turn the test ON and OFF The Green Yellow and Red LEDs will light when the selected sensor is covered Test DIP Switch N2 Test Function PSL when there is a note detected by the transport s left sensor Reserved PSR when there is a note detected by the transport s right sensor 2013 JCM Global Corporation 10 Part No 960 000128R_Rev 5 Optipay System Table 10 DBV Stacker Sensor Test Details Continued Selecting the Stacker Sensor Test Mode Note These tests can also be done using a Palm Pilot PDA To select the desired test perform the following steps Turn the DBV Power OFF Set DIP Switch 8 to ON Set DIP Switch 7 to ON Reapply Power to the DBV Turn DIP Switch 8 OFF to begin the particular test mode Use DIP Switch 7 to turn the test ON and OFF The Green Yellow and Red LEDs will light when the selected sensor is covered 4 ON Home when the pusher plate is in the home position Box Cash Box is set in position Stacker motor encoder when covered Feed motor encoder when covered Table 11 A 66 Coin Changer Maintenance Keys A 66 Maintenance Key Functions Key Label Function L Press once to dispense coins from the Left tube ML Press once to dispense coins from the Middle Left tube MR Press once to dispense coins from the Middle Right tube R Press once to dispense coins from the Right tube The Plus key has the
13. multiple function uses of emptying tubes to preconfigured float levels and initiating the fill 2013 JCM Global Corporation 11 Part No 960 000128R_Rev 5 Optipay System DOWNLOADING Table 12 Optipay Downloading Requirements DBV 30X Equipment amp Software Requirements e Palm PI N Or download to the DBV 30X Downloading to from the DBV can be done either using a Palm Pilot PDA or the serial port of a PC Detailed instructions and the related equipment requirements are found in the Optipay BV Series Firmware Download and Memory Flashing Instructions Guide Part No 960 100170RA available for download or viewing at http www jcm american com support tech manuals asp RC 10 Equipment amp Software Requirements Software not required The RC 10 is controlled by the Coin Changer and DBV 66 Equipment amp Software Requirements The Palm Pilot and Palm Flash software are needed to download to the A 66 Coin Changer 2013 JCM Global Corporation 12 Part No 960 000128R_Rev 5 Optipay System OPTIPAY VERTO SYSTEM INTERCONNECTION Figure 1 illustrates the proper harness connections between a Verto Module DBV 30X RC 10 and a Generic MDB Coin Changer 14 Pin Header 13 Pins Used TEREE Miri Cable Assembly Part No 400 100494R To the Optional RC 10 Bill Recycler MDB CC Cable To the amp Connector DBV 30X Bill Validator SAP 24568 25
14. o Default Tube Set NDQQ Tube Set ND Q Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set Tube Set 3 4 5 amp 10 Tube Set For Future Use 1 3 4 5 amp 10 Tube Set For Future Use Tube Set For Future Use 1 2 3 4 5 amp 10 Enable Channel 0 15 Binary X X X X1 6 amp 10 Inhibit Channel 0 15 Binary X X X X 5 6 amp 10 N Nickel D Dime Q Quarter amp Dollar Coin T Note X X X X Binary Code for 0 15 2013 JCM Global Corporation 16 Part No 960 000128R_Rev 5 Optipay System PREVENTIVE MAINTENANCE Table 14 DBV 30X PM Requirements DBV 30X Preventive Maintenance Requirements Requirement It is important to keep the bill path rollers and belts clean The sensor lenses are transparent and made of a polymer material Handle them with care To clean the lenses use a lint free cloth and a mild non abrasive detergent such as liquid soap mixed with water After wiping down the unit use DBV 30X Bill Validator canned air or compressor to blow out the dust A Warning Do not use alcohol paint a thinner or citrus based solutions for cleaning ANY surfaces ES Important NOTE After wiping inspect the lenses to ensure that none of the lenses are still dirty or smeared This unit can
15. t extinguished Stacker Full Yellow Condition LED Blinks once 1 time Stacker Jam Lock Red Condition LED Blinks Twice 2 times Acceptor Jam Yellow Condition LED Blinks 4 times Motor Speed Red Condition LED Blinks 5 times Motor Lock Red Condition LED Blinks 6 times Cash Box error Yellow Condition LED Blinks 10 times ert prevention lever test Normal Condition LED Out extinguished Motor Lock up Green Yellow amp Red Condition LEDs Blink 6 times Sensor Abnormal Green Yellow amp Red Condition LEDs Blink 9 times 6 ON Acceptor Sensor Test Refer to Table 9 on page 10 concerning the Acceptor Sensor Test Details 7ON Stacker Sensor Test Refer to Table on page 10 concerning the Stacker Sensor Test Details 1 2 3 amp 4 ON Acceptance Test Stacker motor forward test Pusher plate stops at the home position 1 Normal Green Yellow amp Red Condition LEDs Blink once 1 time 2 Fast Green Yellow amp Red Condition LEDs Blink twice 2 times 3 Slow Green Yellow amp Red Condition LEDs Blink 4 1 2 3 4 5 6 T In o e pa 3 times Abnormal Green Yellow amp Red Condition LEDs Blink 6 times 2013 JCM Global Corporation 8 Part No 960 000128R_Rev 5 Optipay System Table 8 DBV 30X Diagnostics Continued Selecting the Desired Test Mode Note These tests can also be done using a Palm Pilot PDA To select the desired test perform the
16. t Select Pulse Serial 2013 JCM Global Corporation 6 Part No 960 000128R_Rev 5 Optipay System Table 6 RC 10 DIP Switch Assignments RC 10 DIP Switches Switch Number ON OFF Recycle 5 Recycle 1 Reserved OFF All bills sent to Good bills sentto Recycler Recycler Dispense all Do not dispense bills bills Switches 3 amp 4 are only active in test mode Table 7 A 66 DIP Switch Assignments ON OFF Inhibit 0 05 Accept 0 05 Inhibit 0 10 Accept 0 10 Inhibit 0 25 Accept 0 25 Inhibit 0 50 Accept 0 50 Inhibit 1 00 Accept 1 00 Inhibit 0 05 Accept 0 05 narrow band narrow band Reserved turn OFF Pay Out All RC 10 Security RC 10 Bills Stack ON MDB Level 3 MDB Level 2 re eee n n n mnala 1 2013 JCM Global Corporation 7 Part No 960 000128R Rev 5 Optipay System MECHANICAL DIAGNOSTIC TESTS Table 8 DBV 30X Diagnostics Selecting the Desired Test Mode Note These tests can also be done using a Palm Pilot PDA To select the desired test perform the following steps Turn the DBV Power OFF Set DIP Switch 8 to ON Reapply Power to the DBV Set the desired Test DIP Switch listed below to ON Turn DIP Switch 8 OFF to begin the particular test mode Test DIP Switch N2 Test Function Feed motor forward rotation Feed motor reverse rotation Stacker test Running test Normal Condition LED Ou
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