UNCRATING AND SET-UP
Contents
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3. FIG 7b CENTRE PLATE lt Place this side of elevator track to centre plate 2 Once the track plate is in position turn the track through 720 to ensure it is seated in the guide path correctly 5c FINAL DRIVE GEAR REPLACEMENT 1 Once the elevator track is in place the final drive gear can be fitted by placing the gear over its mounting spindle while lining the teeth up with the secondary drive gear adjust the elevator track so that the gear falls into place See FIG 7c 2 The end plate can now be re fitted See section 4 Final drive gear Plastic 12 6 GEAR BOX ASSEMBLY 1 Remove the end plate Section 4 2 Remove the elevator track amp final drive gear Section 5 3 Remove the gearbox cover FIG 9 7 MOTOR REPLACEMENT 1 Remove the coin box Section 1 2 Unsolder the red amp black wires from the motor NOTE The black wire connects to the terminal marked with a RED dot 3 Remove the end plate Section 4 4 Remove the track plate amp final drive gear Section 5 5 Remove the gearbox cover 6 Disassemble the gearbox Section 6 13 4 Remove the gears in the order as shown in FIG 9 Access to the motor fixing screws is now possible 5 To re assemble follow the above steps in reverse Plastic step down gear 7 Unscrew the 2 motor fixing screws FIG 10 8 To re assemble follow the above steps
4. data from the MLB this starts the coins dispensing As the coins exit the hopper they pass an Optical Sensor which keeps track of how many are being dispensed When the count from the hopper s Optical Sensor equals the number sent by the Main Logic Board the hopper turns itself OFF The Changer returns to the standby mode with the red LED flashing once per second until another entry is made on the keypad NOTE THE METER ON THE MAIN LOGIC BOARD LCD DISPLAY CANNOT BE RESET TO ZERO OUT OF SERVICE CONDITIONS Out of Service conditions can occur in the AC250 due to either a blown fuse or a hopper fault Blown Fuse An AC power spike in line voltage or a bad transformer on the Power Supply board can cause a blown fuse If the primary fuse blows the indication is that the green LED on the power supply will not light 1 2 Replace the fuse If the green LED now lights then there was a spike If it does not light and the fuse blows again disconnect the hopper and kevpad connectors and trv again If the green LED stavs lit reconnect each component one ata time until vou find the one blowing the fuse If the fuse still blows with all components removed from the MLB the power transformer is shorted To test the transformer use a multimeter set for ohms and measure across the primary 40ohms and the secondary 1 5ohms Hopper Faults Hopper faults occur for a variety of reasons but the most common in any coin machine
5. obtained before returning a unit for repair A copy of invoices must accompany any and all warranty work Attention Please To ensure the most trouble free machine operation we recommend plugging all our machines into a DEDICATED AC outlet This means there are no other machines on location plugged into the same AC line A simple way to check if this is true is to turn off the breaker at the fuse box associated with our machine No other machines on location should lose power or turn off American Changer is now building in a Surge Suppressor on everv main logic board made after September 1 1998 This will help eliminate power related noise problems for our customers It will not protect you from large voltage spikes or lightning strikes over ISOVAC If this is a concern for your area of business we recommend purchasing a surge protector locally NOTE A POWER STRIP IS NOT A SURGE PROTECTOR AC S N Tested By Date Thank You American Changer Corp 888 741 9840 UNCRATING AND SET UP Remove your AC250 changer from the shipping box Open the door The T handle is a screw in type and therefore must be turned at least 10 times counter clockwise until it opens Inspect for any connectors or components that may have been dislodged during shipping The lock and keys for your changer will be inside the manila envelope along with this manual To install the lock insert the cylinder into the round hole in the middle of
6. for the Keypad ON OFF switch lock in the back of the AC250 These keys will disable the AC250 s Keypad if you ever have to leave the counter unattended Before leaving the machine turn the key switch and remove the keys Now the keypad is disabled the machine will not pay out by using the keypad KEYPAD RESETTABLE COUNTER The remote keypad has a hidden resettable counter feature kept on the keypad itself To access this counter hold the keypad and press the 7 4 and 1 keys SIMULTANEOUSLY The number that appears is the count of total coins dispensed To clear the meter press the 9 6 and 3 keys SIMULTANEOUSLY while the count is being displayed The meter count will be reset to zero Press the Clear key at any point to return to regular operation NOTE THIS COUNTER IS NOT THE METER COUNTER THAT IS NON RESETTABLE LOCATED ON THE LOGIC BOARD INSIDE THE MACHINE Please open the door to access that counter HOPPER COIN TOKEN SIZES The hopper will automatically adjust to dispense coins tokens in size from 20 30 mm in diameter and 1 25 3 5 mm in thickness There is an option available to dispense smaller coins A nickel is approximately 21 mm a quarter is approximately 25mm and a Susan B Anthony is approximately 28mm in diameter FILLING THE HOPPER When the hopper has less than 80 100 coins left in it the red Out of Service LED will light on the front of the changer Open the door and check that a Hopper Low
7. header Clasping the connector between thumb amp forefinger pull away from pin header 14 way crimp socket CONN 2 Gently unclip the friction lock from the connector housing Clasping the connector between thumb amp forefinger pull away from pin header The Logic Board is now released To re assemble follow the above steps in reverse 4 END PLATE REMOVAL Place the hopper in front of you as shown looking at the outside of the end plate Refer to FIG 6 Remove the 9 screws indicated B which hold the end plate to the center plate Locate the position of the connector blanking piece 10 Holding the connector blanking plate gently lift the end plate away from the rest of the hopper FIG 6 9 off Self EXIT tapping screws Blanking Blanking plate pos 2 plate pos 1 ADJACENT OPPOSITE To re assemble follow the above steps in reverse 5 TRACK PLATE REMOVAL First remove the end plate section 4 See FIG 7 The elevator track amp final drive gear can now be removed by lifting up amp away from the center plate FIG 7 Final drive gear Plastic Elevator track Sa TRACK PLATE ASSEMBLY The following 3 sketches show how to take the track plate apart emble the track plate The following 3 sketches show how to ass 5b TRACK PLATE REPLACEMENT 1 The gray shaded area in FIG 7b is the track plate guide path
8. is always low coins Any of the hopper faults will cause the Out of Service light on the front of the machine to illuminate For the following if two hoppers are installed in the machine X L left or R right 1 Hopper NoComm The changer s Main Logic Board is unable to communicate with the hopper This may be a temporary condition or the cable harness may be loose or unplugged or the hopper may need to be repaired or replaced Note If using only one hopper it must be plugged into the left side connector see Fig 1 2 Hopper NoPay This code signifies that a payout signal was sent to the hopper but the hopper did not dispense any coins tokens Check the hopper for a possible coin jam exit blockage or other mechanical fault If nothing can be found have the unit repaired or replaced Note If using two hoppers and one of them fails to pay out the other hopper will make up the difference if it can 3 Hopper OptoBlkd An optical sensor near the exit window is being blocked The exit path may be obstructed or the Optic Board may be bad Repair or replace 4 Hopper Current The maximum current level for the hopper is being exceeded Inspect for a jammed coin preventing the coin Elevator Track from moving or a stalled or shorted motor Repair or replace the hopper 5 Hopper Fraud The changer may be being defrauded Inspect and repair or replace the hopper 6 Hopper TimeOut The coins tokens were not di
9. the Standby screen You have just told the control board that the unit contains one ccTalk coin hopper Re enter the Hardware submenu as explained in step 3 Once inside scroll DOWN and SELECT CoinAcc to enter the Coin Acceptor submenu Here scroll DOWN until the cursor points to None and then press SELECT This tells the board that there is no coin acceptor installed in the machine The next step is to program the control board to receive payout instructions from the Keypad as it would a validator in another changer Re enter the Hardware submenu as explained in step 3 and scroll DOWN until Valid is highlighted Press SELECT to enter the Validator submenu Once inside choose MDB by scrolling if necessary and pushing SELECT Then move the cursor DOWN until it points to None and push SELECT again Now repeat this step 6 up to the point directly after you enter the Validator submenu This time scroll DOWN and SELECT the Pulse option In the Pulse submenu SELECT 1 and in the submenu that immediately follows Enable SELECT Hi Once again re enter the Hardware submenu as detailed in step 3 Move the cursor DOWN and SELECT Mode Inside of the Mode submenu scroll DOWN until the option S Chngr is highlighted and press SELECT This is the hardware mode the AC250 must be set to for it to function properly The last step in this procedure is to configure the con
10. the T handle and push until it stops Now turn the key and lock until you hear it snap Turn the key counter clockwise 4 turn and remove the keys TEST Before permanentiv installing the changer do a functional test to verify that there is no shipping damage to your new changer s keys This ID starts with ACC Write your Key Here ACC ALL KEY ORDERS TAKE 4 6 WEEKS NOTE The only way to get a duplicate set of keys made is to save the red tag that comes between the Extend the power cord through the hole in the back of the changer or the bottom and plug it into a grounded 120vac outlet The Logic Board is already set to dispense the number of coins entered into the keypad out of the hopper Fill the hopper with at least 100 coins On the main logic board turn the switch on the bottom right corner ON The rocker switch has an I and an O printed on it When the T is pressed down the changer is ON USING THE KEYPAD Type in the number of coins tokens you wish to dispense from the machine using the numbers on the keypad this can be any amount between 1 and 99 The numbers you type will appear on the display If a mistake is made press the CLEAR key to clear the display so the correct amount can be entered When the desired amount is displayed press the PAY key to begin dispensing THE KEYPAD DISABLE KEYS The second set of keys included in the manila envelope is
11. American Changer Corp 1400 NW 65 Place Ft Lauderdale FL 33309 VALICHANGER OPERATIONS MANUAL SERIES AC250 Parts amp Service 888 741 9840 Sales 800 741 9840 Fax 954 917 5204 Internet Address www americanchanger com Service Questions e mail Service americanchanger com Table of Contents SECT A SET UP amp INSTALLATION Uncrating amp Setup 3 Using the Keypad Keypad Disable Keys Keypad Resettable Counter Hopper Coin Token Sizes Filling the Hopper Hopper Dump Feature Fuse Software Settings Functional Description Out of Service Conditions Indicator Lights Wiring definitions 1 ON SN ONA A Q OV UO UQ Q Q SECTION B COIN HOPPER INFORMATION 7 13 SECTION D TROUBLESHOOTING INFORMATION 14 15 SECTION E PARTS LISTS Cabinet Parts List 16 Coin Hopper Parts List 17 Rev UNV_F06 Apr 05 Specifications Operating Voltage 120 VAC 410 15 Power Consumption Controller 10W Hopper 48W Max Operating Temperature 32 130 degrees Fahrenheit Interface to Hopper 24Vdc ccTalk Serial Protocol Warranty Dispensing System Keypad and Logic Board The coin dispenser keypad and logic board are under warranty for one year from date of purchase COVERED Defects caused by workmanship or materials NOT COVERED Damage caused by physical abuse Misapplication Vandalism End User s attempt to repair on his own A Return Material Authorization number RMA must be
12. Hopper Harness Black s Ground Orange 24 VDC supply Green Data line Tx amp Rx Yellow No Connection MKIV UNIVERSAL HOPPER ee PAGE 1 Coin box removal amp assembly 8 9 2 Exit window replacement 9 3 Logic board replacement 10 4 End plate removal 10 5 Track plate removal 10 5a Track plate Assembly 11 5b Track plate Replacement 12 5c Final drive gear replacement 12 6 Gearbox assembly 13 7 7 Motor replacement 13 To UN jam the hopper refer to sections 4 5b pages 10 12 SERVICE MANUAL 1 COIN BOX REMOVAL 1 Place the hopper in front of you as shown looking at the outside of the coin box Refer to FIG 1 2 Remove the 2 locking nuts which hold the low level sense plate wires to the studs 3 Remove the crimp amp wire from the studs WASHER Y CRIMP NUT Y amp WIRE Y LOCKING NUT STUD Refer to FIG 1a 4 Remove the 5 screws indicated B which hold the coin box to the center plate N Soff Self tapping screws 5 Gently lift the coin box away from the rest of the hopper Refer to FIG 1b NOTE The logic board amp stirrer are located in the coin box 6 As the coin box is being removed carefully slide the logic board out The stirrer may stay with the coin box or fall onto the center plate ACCESS IS NOW AVAILABLE TO THE LOW LEVEL SENSE PLATES THE MAIN PCB THE EXIT WINDOW THE MOT
13. OR TERMINALS amp PART OF THE WIRING LOOM la COIN BOX ASSEMBLY Firstly locate the stirrer in the coin box as shown in FIG 12 FIG 12 Stirrer location 1 Stirrer location 2 COIN BOX ASSEMBLY cont MTA 2 Line up the center plate amp coin box as shown below FIG 12a at 4 Fit the logic board into slots shown below 5 Feed the level sense wires through the slot shown below FIG 12c FIG 12a Ribbon cable clamps 7 Align the center plate amp coin box amp push together 8 Turn the hopper over amp refit the screws 9 Refit the level sense wires Slot 2 EXIT WINDOW REPLACEMENT 1 First remove the coin box section 1 This will then enable access to the exit window 2 Unscrew amp remove the 2 fixing screws See FIG 4 3 Remove the exit window from the center plate 4 Unclip amp remove the 10 way ribbon cable header FIG 4 LIGHT GUIDE PCB 2x FIXING 6 Lift the centre plate to meet the coin box FIG 12b SCREWS 10 WAY amp c LOCKING HEADER 1 FIG 5 3 LOGIC BOARD REPLACEMENT First remove the coin box section 1 This will then enable access to the logic board 10 way ribbon IDC socket CONN 1 Move the two ejector arms at right angles to amp away from the connector if fitted This should release the socket from the
14. e the Main Logic Board will read the user programmed settings stored in its memory The current count of total coins tokens dispensed is displayed on the LCD screen at this time Using ccTalk communication protocol the MLB initializes the hopper by communicating the current program settings to it enabling it and checking it for any error conditions The MLB thereafter periodically polls the hopper to check if it has any errors The keypad uses Pulse communication to tell the Main Logic Board how many coins to dispense When the Enter button is pressed the keypad s circuitry grounds the 5VDC bill in line for a short time creating a pulse The number of pulses it produces in a row corresponds to the number shown on the keypad display e g the line is pulsed 5 times if 5 is entered into the keypad The Logic Board counts the 5VDC pulses assigning each one a value of one dollar It then divides the total amount by the payout setting to get the actual number of coins to dispense refer to the Software Settings section on pgs 3 4 Note Payout must be set to exactly 1 00 to dispense the number of coins that is entered into the keypad otherwise the count will be different The MLB then communicates to the hopper how many coins to dispense A Busy message appears on the LCD display while the board is making calculations and transmitting data The hopper turns itself ON when it receives the count
15. hopper to cover the gold low level contact plates These plates are located at the bottom of the hopper where you pour the coins Check the hopper wire harness that extends from the back of the hopper plate for chipped pieces or other damage Check the continuity of the hopper harness from the 12 pin connector back to the Main Logic Board You should get 0 Ohms Clean the gold contact plates with steel wool or fine sandpaper Replace the hopper wire harness Repair or replace the hopper Refer to the Out of Service Conditions section on pgs 5 6 for a listing of all software error codes and common solutions Bad 5VDC or 3 3VDC regulator on the main logic board The hopper is shorted Repair or replace the main logic board Repair or replace the hopper Ensure that the Keypad Lock on the back of the changer is keyed all the way to the ON position 1 4 key turn clockwise Check the continuity and look for pin damage to the white and red wires in the keypad wire harness Replace the keypad wire harness Repair or replace the keypad Ensure the software settings are still correct refer to the Software Settings section on pgs 3 4 Check the continuity of the wires in the hopper wire harness The hopper is jammed Go to pgs 10 12 to unjam the hopper Replace the hopper wire harness 14 TROUBLESHOOTING GUIDE TO USE THE TROUBLESHOOTING GUIDE MATCH UP THE PROBLEM THEN FOLLOW THE SOLUTION SUGGESTIONS After ever
16. in reverse Motor fixing i screws O k TROUBLESHOOTING GUIDE TO USE THE TROUBLESHOOTING GUIDE MATCH UP THE PROBLEM THEN FOLLOW THE SOLUTION SUGGESTIONS After every step try operating the changer to see if the problem has been solved The changer is completely dead The green LED on the Power Supply Board is not lit The Out of Service LED is lit The Main Logic Board is displaying a Hopper Low error message The Out of Service LED is lit The MLB is displaying any other error message The green LED on the Power Supplv Board is lit but there is no red heartbeat LED on the Main Logic Board The Kevpad displavs the requested token pavout but the meter never counts up The Kevpad displavs the requested token pavout the meter counts up but the hopper does not pav out Ensure the changer is plugged in Ensure the on off switch is rocked to the ON I position up Unplug the female end of the line cord from the main logic board AC connector and plug it in again tightly Measure the AC voltage at the outlet or check the breaker fuse box You can also plug another item into the AC wall outlet to ensure there is power present at the outlet Inspect the AC line cord for cuts or abrasions Check the fuse on the Power Supply Board Replace the line cord Repair or replace the Power Supply Board Ensure the hopper is not out of coins There should be enough coins in the
17. ircumstances ONLY if they become accidentally changed or the unit stops working should an attempt be made to return the software to its original settings The following procedure explains how to reprogram the Logic Board for proper operation of the changer These instructions should be followed step by step as they are written please contact American Changer s Parts amp Service department at 888 741 9840 if assistance is needed 1 Turn ON the power to the Main Logic Board and wait approximately 30 seconds for its initialization procedures to finish 2 The UP and DOWN buttons on the MLB are used to scroll through the menu choices and to increase or decrease values and the SELECT button is used to make selections and to save values refer to Figure 1 for button locations Press the SELECT button to enter the software Setup Mode where a menu starting with Bills should be displayed Using the DOWN button scroll down until the Hardware Hardwr submenu is highlighted and then press SELECT this will enter the Hardware submenu Immediately press the SELECT button again while Hoppers is highlighted to enter the Hoppers submenu Inside this submenu press SELECT on ccTalk scrolling down if necessary The ccTalk submenu contains three choices 1 2 or Exit Maneuver the cursor if necessary using the DOWN button and SELECT 1 Your choice will be saved and the display will return automatically to
18. spensed from the hopper in the specified time Check the hopper for any coin jams or mechanical obstructions preventing coins from exiting Have the unit repaired or replaced 7 Hopper Low This is the most common error it signals Low Coins in the hopper Refill the hopper with coins or tokens If you have enough coins in the hopper to cover the gold low level sensing plates and you are still getting this message try the following A Ensure the coins have not bridged in the extension on top of the hopper preventing them from falling down into the hopper B Clean the bottom gold plates of the hopper with EMERY cloth or fine sandpaper Refill the hopper and try again C Using an ohmmeter check the continuity of the hopper harness from the 12 pin connector back to the logic board You should get 0 ohms for each line If none of this works the unit may need repair or replacement INDICATOR LIGHTS Main Logic Board 1 Red LED a Heartbeat 24 5 and 3 3VDC present the changer is operating normally 2 LCD Display Backlight a ON Steady Normal operation this applies to both Standby and Programming modes b Blinking Error condition present the backlight blinks synchronously with the Red LED see pgs 5 6 for error message descriptions WIRE HARNESS COLOR AND DEFINITIONS Keypad harness Blue Ground White BillIn line pre disable lock Red Bill In line post disable lock Orange 24 VDC supply
19. trol board to pay out the exact number of tokens signaled by the Keypad To do this enter the software Setup Mode by pressing SELECT while on the Standby screen Move the cursor down one space so that it points to PavOut and press SELECT The Payout submenu should contain one heading titled Change if not the hardware mode is set improperly repeat from step 7 Use the UP and DOWN buttons to increase or decrease respectively the Change value until it reads exactly 1 00 and then press SELECT Programming is complete turn the power OFF and then ON again before using your changer Service LED CONNECTED LCD Display Coin Hopper ae ka An mAN TTET Out of VEIREL 7 RI R13 RIS Button 1 UP Red LED Indicator NOT CONNECTED K NOT Pi _ Figure 1 Main Logic Board MLB FUNCTIONAL DESCRIPTION OF THE AC250 SERIES CHANGER To follow along with this walk through of your changer fill the hopper with coins and turn the changer ON When power is applied the out of service LED flashes ON then goes out The LCD screen on the Main Logic Board MLB will display the Software version installed in the board s EEPROM and its backlight will be ON continuously The small red status LED above the display will begin to blink once per second in the Standby mode while the board is waiting for a keypad entry During the Power up sequenc
20. u is highlighted and then press Select Inside the Hardware menu scroll down and enter the Dump menu by pressing Select again c This will bring up a screen that says Dump and N Push the down button twice to scroll past Exit and display a Y for Yes Once the Y is highlighted press the Select button to save and exit the Program Mode Dumping is now enabled press and hold buttons 1 and 2 simultaneously again until the hopper begins dispensing coins 4 Once the hopper is emptying it will continue to run until manually stopped by pressing the Select SEL button on the MLB Dumping may be stopped at any time or allowed to continue until the hopper is totally empty 5 During the dump a count of the number of coins being dispensed is displayed on the LCD screen If the hopper is completely emptied this count will show how many coins were initially in the hopper before dumping began FUSE High voltage fuse This is the primary AC transformer fuse for the main logic board hopper and keypad Any direct short of the Transformer or any of the peripheral devices will cause this fuse to blow Replace this fuse with a 2 amp AS fuse only REPLACING THIS FUSE WITH ANYTHING OTHER THAN A 2 AMP AS MAY RESULT IN A FIRE OR AN UNSAFE WORKING CONDITION SOFTWARE SETTINGS CAUTION The software settings on the Main Logic Board are programmed at the factory and should not be altered under normal c
21. y step try operating the changer to see if the problem has been solved PROBLEM SOLUTION Check to see that the hopper is pushed all the way into the changer so G The Main Logic Board that its 12 pin connector makes full contact with the connector on the ee pore eee back of the hopper plate Disp ay IS Showing 3 The hopper harness may be loose or unplugged check the continuity of Hopper NoComm Error the harness and repair or replace if necessary Message The hopper may be plugged into the wrong connector It should be plugged in to the Left side ccTalk connector on the MLB The hopper is faulty repair or replace it FOR TECHNICAL SERVICE ANY REPAIR RETURNED WITHOUT A OR TO OBTAIN A RETURN RETURN MATERIAL AUTHORIZATION AUTHORIZATION NUMBER NUMBER RMA WILL BE REFUSED CALL 888 741 9840 15 10 AC250 CABINET PARTS LIST AC9020 2 KEYPAD W HARNESS AC1065 MAIN LOGIC BOARD W LCD DISPLAY AC1066 AC 01 POWER MODULE BOARD AC1041 MONEY CONTROLS MKIV COIN HOPPER FRONT LOAD AC1040 8H MONEY CONTROLS HOPPER PLATE WITH HARNESS AC5080 SCREW IN T HANDLE AC2210 CABINET COMPLETE AC250 AC1088 FULL FACE LEXAN FRONT FOR AC250 AC1013 COIN CUP FOR AC250 AC2210 1 DOOR FOR AC250 10 AC2060 20 OUT OF SERVICE LED LAMP AC1093 1 KEYPAD SWITCH LOCK NOT SHOWN AC1093 LOCK amp KEYS NOT SHOWN 2050 MANUAL FOR AC250 NOT SHOWN 16 pIeoq 91801 Od AI WRN ELELT IVOL ET
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