Home

- 9to5computer.com

1. FRU No Part Number Description 25 C1160 60x25 idler pulley kit 26 C1100 60x26 magazine pair 8 slots 27 C1160 60x27 dual cartridge picker 29 C1100 60x29 mailslot assembly 30 C1160 60x30 encoder strip 31 C1160 60x26 magazine pair 6 slots 32 C1160 60x28 power supply 200w 5 12v 33 C1160 60x33 power supply 120w 24v 34 C1160 60x34 slave rope 35 C1160 60x35 translate rope 36 C1160 60x36 coupler assembly 37 C1160 60x37 tensioner assembly 39 C1160 60x39 encoder mount 40 C1160 60x40 translate frame 41 C1160 60x41 vertical umbilical cable 42 C1160 60x42 mount guide slider 43 C1160 60x43 translate umbilical cable 45 C1170 60x59 Internal SCSI Cable 46 C1160 60x46 capture roller assembly 47 C1170 60x47 drive enclosure 48 C1160 60x48 fan 51 C1160 60x51 main power harness 54 C1170 60x54 drive power cable Chapter 5 5 63 wn T S QO Q 5 pur esowoy Table 5 3 Removal and Replacement Replaceable Parts Non Exchange Assemblies FRU No Part Number Description 57 C1160 60x57 vertical path clear sensor cable 59 C1173 60x59 drive SCSI cable 62 C1170 60x62 drive I Ocable 65 C1160 60x65 control panel cable 66 C1170 60x66 GPIO Cable 78 C1160 60x78 cover window 80 C1160 60x80 right panel standby power switch cable 86 C1160 60x86 AC switch PCA A C5175 0020
2. Table 1 2 Environmental Specifications Characteristics Robotics Drive Media Particulates ug em3 lt 200 Electrostatic discharge kV Airgap operating 5 to 15 0 to 10 Airgap non operating 0 to 25 0 to 25 survival Direct contact operating 0 to 4 0 to 4 Cooling requirements CFM 15 bidirection al through drive Table 1 3 Power Requirements Line voltage Vac 100 127 200 240 Line frequency Hz 50 60 Power consumption 300 1023 typical Watts BTU Power consumption 340 1 160 Watts BTU Current amperes 6 120 V 5 240 V Table 1 4 Reliability Mean swaps between 2 000 000 failure MSBF robotics Mean swaps between 750 000 failure MSBF drive 1 8 Chapter 1 Product Information a Environmental Specifications g3 BE o7 Table 1 4 Reliability 5 Mean time between 100 000 failure MTBF robotics power on hours Mean time between 100 000 failure MTBF drive power on hours Mean time to repair 2 hours Preventive maintenance none required for high usage or zero downtime installations see the Product Support Plan for special preventative maintenance schedules Table 1 5 Product Certifications Safety EN 60950 IEC 950 UL 1950 listed or recognized Electromagnetic emissions FCC Class A CISPR 22 Class A Class A EN 55022 CISPR 22 Level A VCCI Level 2 Laser CDRH 21 CFR Chapter 1 Subpart
3. Required Tools The following tools are needed for assembly disassembly of the jukebox e Pozidriv magnetized screwdriver e flatblade screwdriver e Needle nose pliers e Flatblade screwdriver Chapter 5 5 3 Removal and Replacement Protecting Yourself and the Product e Torx driver with the following bits T 10 T 15 extended T 15 T 20 5 4 Chapter 5 WARNING CAUTION Removal and Replacement Service Access Service Access Disconnect the power cord before taking the jukebox apart to prevent possible electrical shock Do not switch off power to the jukebox until you are sure the SCSI bus is inactive Switching off the jukebox when the SCSI bus is active can cause data loss and or indeterminate bus states When servicing the jukebox be sure that disk cartridges are not moved from their original slot locations If you need to remove the cartridges record their slot locations and orientation so they can be replaced to their original positions Removing the Right Left and Rear Access Panels 1 Turn power off and unplug the power cord from the power source 2 Refer to Figure 5 1 for the location of the mounting screws on the panel you want to remove e the left side panel does not use any fastening screws e the right side panel has one combination slotted Torx screw on the bottom edge ve io 5 gt fo Q io 5 5 pue esowoy e the rear panel has eight T 20 screws on its pe
4. 5 Active bus Lit when the SCSI bus is active There are indicator indicators on the single ended and differential interfaces 6 SCSI Used to select either the single ended or 5 interface differential SCSI interface S selection a switch S 7 SCSI ports Used for attaching the SCSI cable from the jukebox to the host computer Select either the single ended or the differential pair of connectors see item 5 in this list Both ports of a selected interface must be used One port must have a SCSI cable connected and the other must have either a SCSI terminator or other SCSI device connected to it 8 Power Connection for the power cord receptacle 9 Left access Covers the interface assembly see components panel 5 6 7 and 8 above Chapter 2 2 5 Table 2 1 NOTE Installation Connecting SCSI Cables to the Jukebox Connecting SCSI Cables to the Jukebox The following is general cabling information Interface types Single ended or differential SCSI available selected by the interface selection switch on the top of the interface module see 6 on Figure 2 2 Number of hosts This jukebox may be used in high availability environments High availability environments can be complex and are not described in this guide The customer should consult with their high availability vendor for installation and configuration The maximum cable length you have available fo
5. ie D ec ie vA ZUNYOOYSAqNOIL Troubleshooting and Diagnostics Chapter 4 4 1 Troubleshooting and Diagnostics Overview Overview This chapter gives information in the following topics e Troubleshooting using the control panel e Recovery procedures for operating installation errors e Recovery procedures for specific hardware errors e Micro move error codes e Description of robotic micro moves e Running internal tests 4 2 Chapter 4 Troubleshooting and Diagnostics Troubleshooting Using the Control Panel Troubleshooting Using the Control Panel When there are errors in robotic movements use these approaches to get information and to run exerciser tests e Troubleshooting Using the Control Panel and Observation used in situations where you have a hard error e Troubleshooting Through the SCSI Bus used in situations where you have an intermittent recoverable error Obtaining Troubleshooting Information Error information is available through both control panel and though the SCSI bus using an external diagnostic tool In most instances running internal tests and reading error logs in the control panel display will be enough to troubleshoot problems in the jukebox List of Possible Suspect FRUs D i a J D itje i D c ie vA ZUNYOOYSAqQNOIL At poweron and after every failed move the robotics automatically run an initialization sequence that comprehensively
6. Checking the RFI Adjustments The following RFI adjustments must be maintained after servicing the jukebox Depending on the service performed these configurations may be altered The purpose of this section is to remind you of the RFI adjustments that must remain in place Be sure that there is an RFI clamp holding the SCSI and GPIO cable together as shown in Figure 5 40 Clamp 1 has end clips 2 to hold the two plates together Be sure that there are cable clamps holding the SCSI and GPIO cables to the side of the jukebox as shown in Figure 5 41 Be sure that there is an EMI strip installed on the right side panel as shown in Figure 5 42 RFI Clamp on the GPIO and SCSI Cables 5 56 Chapter 5 Removal and Replacement Checking the RFI Adjustments Figure 5 41 Cable Clamps on the GPIO and SCSI Cables SCSI Cbl GPIO Cbl Clamp Figure 5 42 EMI Strip on the Right Side Panel ve io 5 gt Q Q io 5 pue eaowoy Chapter 5 5 57 Removal and Replacement Upgrading Firmware to the Current Revision Level Upgrading Firmware to the Current Revision Level What is Needed PC Tool hardware The following hardware and software is required e IBM AT compatible computer e Adaptec interface board e Cables and adapters that will enable you to connect the SCSI port of your PC tool to a high density SCSI port on t
7. put plunge into a drive distance has been previously learned 79 Retract picker plunge assembly after putting cartridge into drive Assembly is retracted just far enough to that the thumbs are clear of the picker vertical path 7C Used in an emergency cartridge eject Plunge toward a drive stopping at a position close to the drive This the wait position until the drive ejects the eer cartridge ag Jg 7D Used in an emergency cartridge eject Plunge to ie B contact and get the cartridge from the drive A a Follows micro move 7C oe TE Log ID no motion Logs that picker is in position in front of drive waiting for the drive to eject the cartridge 7F Plunge forward to get cartridge from the drive Thumbs wrap over the ears on the cartridge 80 Retract a small amount o take up the slack between the picker thumbs and the cartridge ears 81 Retract plunge assembly fully back into the picker 83 Flip during plunge when cartridge is in the top picker 84 Flip during plunge when cartridge is in the bottom picker Chapter 4 4 33 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex 87 Short plunge out to test for a cartridge in the picker If a cartridge is in the picker the path clear beam will be interrupted Used in an ISTAT 88 Short plunge out to test for a cartridge in a magazine when the picker contains
8. E5 Short plunge out feeling for pressure to ensure that the mailslot is rotated all the way out E6 Retract picker plunge assembly a short distance to relieve the pressure after micro move E5 E7 On powerup testing for motion in one direction on the plunge motor E8 On powerup testing for motion in the plunge motor Opposite direction than in micro move E7 E9 Plunge out to clear the picker vertical path Used when path is blocked during powerup EA Picker plunge assembly retraction to clear the picker vertical path Used when path is blocked during powerup 4 42 Chapter 4 NOTE Table 4 5 Troubleshooting and Diagnostics Running an Internal Test Running an Internal Test READY gt ADMIN gt TEST Start with READY in the display 1 Press NEXT until ADMIN displays 2 Enter the administration password You may have to coordinate with the system administrator to enter the password I 3 TEST displays Press ENTER 4 Press NEXT until the name of the test you wish to run displays and then press ENTER to start the test You may press CANCEL at any time to abort a test A delay may occur while the current test loop completes Internal Tests Test Name Description EXCHANGE DEMO Do not run this test if the jukebox contains disks with customer data This test moves randomly chosen optical disks to random storage slot locations This test displays FAIL if there are no
9. There may be multiple soft error numbers as a result of multiple error recoveries Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the rows following RECOVERY ERROR in this table RECOVERY ERROR Log of errors during the most recent move Returns either NO ENTRIES or the number of recovery errors Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the following rows HARDWARE ERR Internal diagnostics error number of the cause of the failure FRU 1 Field replaceable unit most likely to be at fault FRU 2 Field replaceable unit second most likely to be at fault 3 26 Chapter 3 Table 3 2 Information Logs Operation and Configuration Retrieving Log History Log Name Description FRU 3 Field replaceable unit third most likely to be at fault MOTION lt name gt lt name gt indicates one of the following types of movements taking place in the jukebox at the time of the failure e EXCHANGE e MOVE e POSITION e INIT ELEM e REZERO e ROTATE e DIAGNOSTIC e RESTORE SOURCE Element number where the move started Valid for MOVE EXCHANGE and POSITION movements only DESTINATION 1 Element where the move was directed first Valid for MOVE and EXCHANGE movements only DESTIN
10. Operation Installation Errors Do not cycle power until you are sure the system SCSI bus is inactive and will remain inactive Removing power while the bus is active can cause data loss and or indeterminate bus states Check the host system reference manuals for information on checking the status of the SCSI bus Troubleshooting Problem What to do Jukebox won t power on Ensure that power cord connections are tight Ensure that the power switch is on located on the lower right side of the jukebox rear panel Ensure that the power outlet is operating Replace the power cord with a known good one Check for an inoperable power supply Jukebox power fails or is interrupted Take any action as directed by the customer s application software If no other actions are directed by the application software unmount and remount all disk surfaces when power returns Do not eject any disks until the surfaces are unmounted unreserved Chapter 4 4 5 D i a J D itje i io A gt a ie vA SuNoOoYso qnoLy Table 4 1 Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Troubleshooting Problem What to do Host computer power fails or is interrupted but the jukebox power remains on Usually you will not have to intervene unless the customer s jukebox application specifies some action Ensure that a the cus
11. Q io 5 pue eaowoy b When you feel firm pressure on the tip push forward The disk mechanism will eject the disk IMPORTANT Note whether the A or B side faces up when you remove the disk The disk must be inserted into the replacement drive with the same orientation Chapter 5 5 21 Removal and Replacement Replacing an Optical Drive Jukebox Online Figure 5 11 Disk Eject Hole 9 Remove the T 10 screws on that hold the small cable access panel on the top of the drive enclosure Remove the panel see Figure 5 12 Figure 5 12 Unmounting a Drive From an Enclosure 10 Disconnect the drive cables from the rear of the drive see 2 3 and 4 on Figure 5 13 5 22 Chapter 5 Figure 5 13 CAUTION Removal and Replacement Replacing an Optical Drive Jukebox Online Disconnecting the Cables 11 Remove the four T 10 screws that hold the drive in the drive enclosure and remove the drive from the enclosure To provide proper ground and power sequencing it is important to power the replacemnent drive in the next steps through the connections on the interposer PCA 12 Connect the drive power cable between the replacement drive and the interposer PCA Connect the cable to the drive power connector that was used by the failed drive 13 Connect the service SCSI cable between your diagnostic PC and the replacement drive The service SCSI cable is stored to the left of the in
12. change this setting See Setting an Operating Configuration in Chapter 3 The current administration password is required Disk eject attempted but EMPTY and then EJECT displays This is not an error There are no disks in the jukebox Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Disk eject attempted but TRANSPORT FULL displays The disk transport mechanism already contains a disk e Run the EMPTY PICKER TEST e Ifproblem remains refer to the host and application documentation for recovery procedures Chapter 4 4 11 D i Qa J D itje s D ec O vA ZUNYOOYSAqNOIL Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Table 4 1 Troubleshooting Problem What to do Disk eject attempted The application software moved the disk from but SOURCE NOW the slot you chose before your eject command EMPTY displays executed e Press CANCEL You may have to wait for the application to replace the disk into the slot before attempting another eject e Ifthe jukebox is not in use run INIT ELEM STATUS Refer to Table 4 2 The following table shows the hardware error codes possible and recovery procedures for specific hardware errors for corrective actions Disk eject attempted A dis
13. first get Feels for resistance to learn the distance to the cartridge when it is seated 6D Retraction to pull the cartridge out of the magazine 6F First part of a two step move to put a cartridge into a magazine Puts the cartridge nearly all the way in Next part of move is micro move 70 70 Second part of a two step move to put a cartridge into amagazine Continues movement of micro move 6F and puts the cartridge inthe rest of the way the distance learned in micro move 6C 71 First time plunge into a magazine first put Feels for resistance to learn the distance to the cartridge when it is seated 72 Retract picker plunge assembly after putting cartridge into a magazine Assembly is retracted just far enough that the thumbs are clear of the picker vertical path 75 First part of a two step plunge move to put a cartridge into a drive Cartridge is inserted to a point where the drive shutter arms start to engage 76 First time put plunge into a drive Slow Feels for resistance to learn the distance to the cartridge when it is seated 4 32 Chapter 4 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex 77 First time get plunge into a drive Slow Feels for resistance to learn the distance to the cartridge when it is seated 78 Fast
14. functional 1 Check that the vertical path is physically clear 2 Make sure that the cartridges are fully inserted into their slots 3 Change the vertical motor 4F Find plunge home Change the picker 50 Clear flip area The vertical path is probably blocked and the picker might be falsely overforcing 1 Check that the path is clear 2 Exercise and visually check the operation of the vertical motor 51 Clear magazine path 1 Check that the path from the picker to the magazine is clear 2 Check that the vertical path is clear 3 Test the vertical path sensor operation 52 1 Check that the path from the picker to Clear drive path the drive is clear 2 Check that the vertical path is clear 3 Test the vertical path sensor operation 53 1 Check that the path from the picker to Clear mailslot path ers ae 2 Check that the vertical path is clear 3 Test the vertical path sensor operation Chapter 4 4 23 D i a J D ya i ie D a ie vA SuNooyso qno_y Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Table 4 2 Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 5B Change the picker Finish switching the picker 5C Change the picker Wait plunge 5D Vertical motion failed in the middle of a move or exchange Wait vertical 8 1 Look at the micro mov
15. gt ADMIN gt PSWD 000 000 000 A numeric password is required to access choices in the ADMIN menu see Figure 3 2 A three part password of 000 000 000 was set at the factory The customer may have set a new password Coordinate with the system administrator if necessary to access choices in the ADMIN menu The following steps describe how to enter the password For your reference a description of changing the password is in Changing the Administration Menu Password on page 13 Changing the password is an operation normally used only by the customer Start with READY in the display 1 Press NEXT until ADMIN displays 2 Press ENTER PSWD 000 000 000 displays and the first set of three zeros flashes If the default password 000 000 000 is still in effect accept this password by pressing ENTER three times once for each set of three zeros TEST displays which indicates you are in the menu tree below ADMIN Entering a private password is described in steps 3 to 5 below You may have to ask the system administrator enter this password 3 Press NEXT or PREV until the first number of the password displays Press ENTER The middle set of three zeros flashes 4 Press NEXT or PREV until the second number of the password displays Press ENTER The third set of three zeros flashes 5 Press NEXT or PREV until the third number of the password displays Press ENTER TEST displays To access menu choices unde
16. necessary 5 Turn the jukebox on Wait until the jukebox shows READY in the display 6 Turn your PC tool on 7 Follow your download utilities instructions to download the firmware needed jukebox and or drives 8 Verify the operation of the drives by running a random write for approximately two minutes using your PC tool 9 Veify the operation of the jukebox by running the Wellness Test from the control panel 10 Turn off the PC tool and the jukebox 11 Remove PC tool SCSI cable from the jukebox interface module 12 Reconnect the customer s cable to the single ended port if that was the configuration Reset the interface select switch to differential if necessary 13 If you downloaded jukebox controller firmware go to the CONF 5 60 Chapter 5 Table 5 1 Removal and Replacement Upgrading Firmware to the Current Revision Level menu and reset any customer configuration that is not default The default configurations are as follows Default Configuration Settings Configuration Default Value RECOVERY ON DUAL PICKER ON STARWARS ON SCSI LOG OFF SECURE OFF SECURE MAIL OUT POWER SECURE OFF REP RECOVERED ON CONF 40 OFF WRITE VERIFY ON LUN Mode OFF SCSI Addresses robotics controller 6 drive 1 5 drive 2 4 drive 3 3 if installed drive 4 2 if installed Password 000 000 000 Chapter 5 5 61 ve io 5 D fo
17. pue uoneIodo You can get back to READY at any time by pressing CANCEL You may have to press CANCEL more than once in some cases Chapter 3 3 7 NOTE Operation and Configuration Understanding Display Window Messages Understanding Display Window Messages The display window shows the operations you may select Instructions for selecting or changing choices follows the explanation of the messages Top Level Menus READY The jukebox is ready for operation ADMIN Select to access second level choices A security code is required to access these choices A indicates that there are multiple selections available for that choice currently displayed When a choice is flashing press ENTER to select it or PREV or NEXT to display other choices Second Level Menus A security code must be entered toaccess these functions See Entering the Administration Menu Password later in this chapter A default password of 000 000 000 is set at the factory The customer will probably change this default code to a private code to prevent unauthorized access to the jukebox See Changing the Administration Menu Password in this chapter TEST Select to run internal tests INFO Select to retrieve performance information stored in the jukebox logs CONFIG Select to customize the way the jukebox functions SCSI IDs Select to view and or change the SCSI IDs and logical unit numbers LUNs ONLINE REPAIR Select t
18. 3 1995 IEC 1000 3 3 1994 Flicker Supplemeatary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC including 93 68EEC The Manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential arca is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewlett Packard Storage Systems Division August 2000 Greeley Colorado USA Signature available J Steven Becker Quality Eng Manager For Regulatory Compliance Information ONLY contact Australian Product Regulations Manager Hewlett Packard Australia Lid 3
19. 68 pin The data 6 16 Chapter 6 Theory of Operation Configuring This Jukebox on a SCSI Bus would be lost if the devices were set up as depicted in the figure below 68 50 pin cable 68 50 ph cable 68 pin Terminator Host Adapter OL 68 pin Wide SCSI Wide a oy Wide SCSI device SCShd vice SCSI device 68 pin 59 in 68 pin Because a narrow device only has a 50 pin connector it will not transmit the eight extra bits of data needed for the wide device on the end of the bus Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above The lower eight data lines transfer commands and messages allowing all devices regardless of size to co exist on the bus However data transfers and device addressing occur on the higher bits Since a narrow device can t see the upper 8 data bits that translates to it not being able to see wide devices with a SCSI ID above 8 The host adapter is a device so if mixing wide and narrow devices on the bus the host adapter must be at an ID that all devices can address If mixing narrow and wide devices is unavoidable use the configuration described on the next page 68 50 pin cable with high 18 lines terminated 68 pin 68 pi Terminator Host Adapter CO 4 60 pin Wide SCSI 4 Wide W
20. Entering the Administration Menu Password s sccccccessseeceeeees 3 12 Changing the Administration Menu Password ccccsscccesseeeeseees 3 13 Setting the SCSI IDS aneron anid alkenes nadien ilies 3 15 Setting the LUN Mode ccccccccccessssceccsesseceecsessneeecesssseeeeenees 3 15 Viewing the Current SCSI IDS eeeeeeeeeeeeeeceeeeeeneeenseeenees 3 15 Changing the Current SCSI IDS ccccecceceessseceeesessteeeeenens 3 17 Setting an Operating Configuration ccssssccccesssecceessssteeeeeensnaes 3 20 Retrieving Log History ccceceecsesssnsececceceeesseessessaeceeceeeceseeeeeesenes 3 24 Troubleshooting and Diagnostics Overview 2 226 hyicbh A ees aE steals ceeds ee Sin eaten ees 4 2 Troubleshooting Using the Control Panel ccccccccsesseeceeeesneeeeees 4 3 Obtaining Troubleshooting Information ccccscceceesseeeeeeees 4 3 List of Possible Suspect FRUS cccccccssscccsesssneceeesseceeesseeeeees 4 3 Recovery Procedures for Operation Installation Errors 06 4 5 Recovery Procedures for Specific Hardware Errors cc0ccceeee 4 14 Micro Move Error Codes cssessecesseceseecesecescecsseecsaeceaeeeseeeseeesaeens 4 26 Description of Micro Moves cccccsscccccessssssceceessseceecesssseeecesssseeeeenees 4 30 Running an Internal Test 0 cccccssccccesssssececeeesneceecsessseeeeeesssseeeeeses 4 43 TOC vi Contents Removal and Rep
21. J IEC 825 Clearance Requirements A minimum 70 80 mm 3 in is required behind the rear panel to allow air to circulate Chapter 1 1 9 Product Information Environmental Specifications Figure 1 1 Clearance Requirements A w B 1 x y 2 C aE o Q z Mailslot e Figure A is usually in a row of peripheral cabinets Rear w requires 56 cm 18 in for cooling and service Front z requires 86 cm 34 in for operator access Sides x and y can be adjacent to other cabinets the service panel y would be accessed by pulling the cabinet forward on it wheels e Figure B orientation represents free standing or against a wall Rear 1 requires 61 cm 24 in for service access Sides 2 and 3 require 30 5 cm 12 in for service operator access and cooling Front 4 requires 61 cm 24 in for service and operator access plus additional space if the cabinet must be moved to access the rear panel 1 Location Requirements Position the jukebox away from sources of particulate contamination such as frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms 1 10 Chapter 1 Product Information Environmental Specifications jonpolg eh Q 5 S a 5 Responsibilities Customer site preparation verification and installation are the customer s or reseller s resp
22. Q io 5 5 pue eaowoy Removal and Replacement Replaceable Parts Replaceable Parts NOTE The x in the part numbers listed in the following parts tables represents a number from 0 to 9 depending on the revision of the part For example if the part is newly released the number will be 0 The first time the part is revised the number increments to 1 the second time the part is revised the number increments to 2 and so on If you are unsure of the current part number enter a 0 or a 1 in place of the x when checking your parts database and the current part number will display Table 5 2 Exchange Parts FRU No Part Number Description 2 C1113 69x14 optical drive mechanism 9 1 Gb 2 C1113 69x08 optical drive mechanism 5 2 Gb 19 C1170 69x03 configuration module Table 5 3 Non Exchange Assemblies FRU No Part Number Description 1 C1153 60x01 robotic controller PCA 2 C1113 60x14 optical drive mechanism 9 1 Gb 2 C1113 60x08 optical drive mechanism 5 2 Gb 4 C1150 60x04 interposer PCA 8 C1150 60x08 SCSI interface PCA 19 C1170 60x03 configuration module 22 C1160 60x22 display assembly 23 C1160 60x23 vertical motor gearbox assembly 24 C1160 60x24 vertical motion motor 5 62 Chapter 5 Table 5 3 Non Exchange Assemblies Removal and Replacement Replaceable Parts
23. Remove the panel by lifting the panel up from the rear edge while spreading the bottom of the panels apart 5 8 Chapter 5 Removal and Replacement Replacing a Power Supply Replacing a Power Supply 1 Chapter 5 5 9 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 Remove the power plug from the bottom of the power supply see 1 on Figure 5 3 Disconnect the cables from the top of the supply see Figure 5 3 The 5V 12V supply has four cables 2 the 24V supply has one cable 3 Remove the two T 20 screws at the top of the supply see arrows on top of power supplies in Figure 5 3 Lift the supply up and out ve io 5 gt O Q io 5 5 pue eAouIay Removal and Replacement Replacing a Power Supply Figure 5 3 Cables and Mounting Screws on the Power Supplies 5 10 Chapter 5 Removal and Replacement Replacing the Mailslot Assembly Replacing the Mailslot Assembly 1 Remove the right front panel refer to Removing the Left and Right Front Panels on page 6 2 Remove the two T 15 mailslot mounting screws from the upper left side of the chassis see arrows on the left side of Figure 5 4 These screws are recessed Use a Torx driver with an extended shaft 3 Unplug the mailslot cable from the interposer PCA 4 Slide the mailslot out of the jukebox Thread the mailslot cable through the slot as y
24. care to install the translate frame properly If the frame is not mounted level errors will be caused that will prevent the library from operating Chapter 5 5 39 Figure 5 27 Removal and Replacement Removing Replacing the Translate Frame Including the Picker The following steps explain proper mounting of the frame 1 Place the frame back in the chassis Let it rest on its support points The rear of the frame rests on a ledge on the vertical motor 2 Pull the tensioners down so that they are next to their mount points on the sides and rear of the translate frame Press them into the side of the translate frame 3 While tightening the mounting screw in a tensioner push down on the frame at that point to make sure that the translate frame remains on its lower stop while you tighten the mounting screw 4 Check that the translate frame is mounted level on the cables by centering the picker and pushing the frame down lightly and quickly If you hear a click it means that the frame has slack and needs adjustment If adjustment is necessary remount the frame on the tensioners as described in Step 3 and retest Remounting the Tensioners on the Translate Frame Mounting the Vertical Encoder Strip 5 40 Chapter 5 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Move the translate frame up and lock it while reinstalling the encoder strip Ensure that the encoder strip pas
25. disks in the jukebox or if all storage slots are full For best results the jukebox should contain as many disks as there are drives plus two additional disks The transport and mailslot must be empty INIT MECHANICS Runs the FIND PLUNGE HOME FIND VERTICAL HOME FIND XLATE HOME and INIT ELEM STATUS tests Each test is run one time per test loop Chapter 4 4 43 D i a J D itje ie D 2 ie vA ZUNYOOYSqNOIL Troubleshooting and Diagnostics Running an Internal Test Table 4 5 Internal Tests Test Name Description INIT ELEM Physically scans the entire unit to determine STATUS which storage slots contain disks and if the drives contain disks NOTE This test appears as ISTAT TEST in all control panel error messages MAGAZINE IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from a randomly chosen full slot to a randomly chosen empty slot with a random flip It then moves the disk back to its original storage slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty DRIVE IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from a randomly chosen full slot to a randomly chosen drive with a random flip It then moves the cartridge back to its original slot with its original orientation This tes
26. in the picker BD Retract picker plunge assembly to a point just short of where the thumbs would be released from their splayed position Used if thumbs are splayed after checking magazines in an ISTAT BE Retract picker plunge assembly after inserting a cartridge into a drive 4 38 Chapter 4 Table 4 4 Troubleshooting and Diagnostics Description of Micro Moves Micro Move IDs and Expanded Descriptions Micro Move ID hex Description BF Quickly retract the picker plunge assembly if an error occurred while inserting a cartridge into a drive Co Retract picker plunge assembly to a point where the thumbs are released and go to an unsplayed position Used in an ISTAT C1 Insert cartridge into a drive just past the shutters Distance has not been learned C2 Insert cartridge into a drive just past the shutters Distance has not been learned Part one of a two stage move Used in the sequence to return a cartridge into a drive after an emergency eject during an ISTAT C3 Insert cartridge into a drive just past the shutters Distance has been learned Part one of a two stage move Used in the sequence to return a cartridge into a drive after an emergency eject during an ISTAT C4 Insert cartridge fully into a drive Distance HAS been learned Part two of a two stage move Used in the sequence to return a cartridge into a drive after an emergency eject during an I
27. loader motor includes a gear train and rack and pinion system that allow 6 22 Chapter 6 Theory of Operation Optical Drive Mechanism the cartridge shuttle to raise and lower the cartridge within the loader housing Bias Magnet The bias magnet subassembly sits on top of the cartridge shuttle and provides the correct polarity for erasing or writing data Optical Head The optical head assembly contains both mechanical and electronic components and is a split optics design which physically separates the laser diode The actuators and laser diode and associated detectors are on a small PCA on the optical head assembly The main components are as follows e Auto Laser Power Control ALPC Controls the intensity and duration of the laser beam for erase write and read operations e Focus Servo Fes Controls the vertical motion of the objective lens to focus the laser beam on the disk surface e Fine Tracking Servo Trk Controls the horizontal motion of the objective lens to follow the track of the disk e Linear Motor LM Positions the actuator in the vicinity of the desired track on the disk Errors The various error thresholds are the basis for deciding whether or not to spare a sector This could happen during the certification process i e the slip sparing algorithm or auto reallocation during a SCSI Write command i e the replacement sparing algorithm These error thresholds are related to the format
28. mechanism from the first storage slot containing a disk This test must be run twice to fill both containers in the disk transport mechanism EXERCISE Runs the VERTICAL TEST TRANSLATE MECH TEST FLIP TEST MAGAZINE IO DRIVE IO and MAILSLOT IO tests Each test runs one time per test loop WELLNESS Checks the general capability of the jukebox TEST Requires one loaded disk The drives transport and mailslot must be empty Runs INIT MECHANICS and EXERCISE MECHANICS Each test runs one time per test loop CLEAR SOFT Sets the soft error log to zero LOG CLEAR HARD Sets the hard error log to zero LOG PLUNGE FULL Allows the disk transport mechanics to run at SPD full speed This setting should always be used in normal jukebox operation PLUNGE 1 2 Allows the disk transport mechanics to run at SPD half speed PLUNGE 1 4 Allows the disk transport mechanics to run at SPD quarter speed 4 46 Chapter 4 Table 4 5 Internal Tests Troubleshooting and Diagnostics Running an Internal Test Test Name Description STARWARS The display shows 0 0 0 Each o indicates one of the paths that the disk transport mechanism follows in front of each stack of optical disks If the path is clear a 0 displays if the path is blocked because of an optical disk that is not inserted fully into its storage slot for example an will be displayed This display is automaticall
29. nw a Bare S K107 pue Safety and Regulatory Information Overview of this Appendix Overview of this Appendix This appendix contains important safety and regulatory information for the United States Finland Sweden Germany United Kingdom European Union and Japan A 2 Appendix A WARNING NOTE Safety and Regulatory Information CDRH Regulations USA Only nsoy ayes D lt of gt lt a CDRH Regulations USA Only The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States Use of controls adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure Complies with 21 CFR Chapter 1 Subchapter J Laser Class Information A black on yellow label which reads Class 1 Laser Product printed in English French German Finnish Japanese and Spanish Appendix A A 3 Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 160ex 320ex 400ex 300m
30. of a sector in the User Zone Q Each sector in the User Zone consists of the following amp io e Header e User data 3 e Parity bytes for error correction Each header consists of three copies of the sector s track number sector Chapter 6 6 23 Theory of Operation Optical Drive Mechanism number and a Cyclic Redundancy Check CRC The error threshold is determined by the number of sectors found good The other error threshold of interest pertains to the degree of error correction required on the data The error correction code ECC used causes parity bytes to be written following the user data During a data recovery operation these bytes are used to detect and correct up to 8 defective bytes in an interleave Each sector has 10 5 interleaves with 120 122 bytes in each interleave The actual number of bytes per interleave requiring correction is used as an error threshold Consult the ISO standard for more details The table on the next page shows the error thresholds for the optical drive The sector IDs column refers to the minimum number of sector IDs that must be read correctly for the corresponding operation to be deemed successful The ECC level column refers to the to the maximum number of bytes per interleave that require correction in order for the corresponding operation to be deemed successful Operation Sector IDs ECC Level Format 1 3 Write 2 Erase 2 Verify 2 4 Re
31. power reduction mode MOVES Total moves and move attempts by the disk transport mechanism FLIPS Total disk transport mechanism flips XLATES Total disk transport mechanism horizontal moves ROTATES Total mailslot rotations DRIVE LOADS Press ENTER to select the logs under this selection DRIVE Total disk loads for the drive numbered DRIVE FW Press ENTER to select the logs under this selection D REV x xx Drive firmware revision code D is the drive number and x xx is the code Press NEXT or PREV to select drive numbers DRIVE SN Press ENTER to select the logs under this selection DH XXXXXXX Serial number of the drive where is the drive number Press NEXT or PREV to select drive numbers Chapter 3 3 25 Q o 5 ch ag S Z jana 5 pue uoneIodo Operation and Configuration Retrieving Log History Table 3 2 Information Logs Log Name Description HARD ERROR Log of unrecoverable errors commands that did not successfully complete Returns either NO HARD ENTRIES or ENTRY There may be multiple hard error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the rows following RECOVERY ERROR in this table SOFT ERROR Log of recovered errors commands that complete successfully Returns either NO SOFT ENTRIES or ENTRY
32. view the SCSI ID and LUN numbers using VIEW ID S or set a new SCSI ID number using SET ID S Viewing the Current SCSI IDs READY gt ADMIN gt SCSI ID S gt VIEW ID S gt Start with READY in the display 1 Press NEXT until ADMIN displays and then press ENTER 2 Enter the administration password Chapter 3 3 15 Operation and Configuration Setting the SCSI IDs You may have to coordinate with the system administrator to enter the password 3 Press NEXT until SCSI ID S displays and then press ENTER 4 VIEW ID S displays Press ENTER 5 JKBX ID LUN or DRV ID LUN displays JKBX ID stands for the current ID of the jukebox controller DRV ID is the current ID setting of the displayed drive number and LUN is the current logical unit number Press NEXT or PREV to scroll through the current SCSI IDs and LUNs NOTE Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Chapter 2 Installation 6 Press CANCEL twice to exit VIEW ID S 3 16 Chapter 3 Operation and Configuration Setting the SCSI IDs Changing the Current SCSI IDs READY gt ADMIN gt SCSI ID S gt SET ID S Start with READY in the display 1 2 3 Press NEXT until SCSI ID S displays and then press ENTER VIEW ID S displays Press NEXT until SET ID S displays and then Press NEXT until ADMIN displays and then press ENTER Enter the administration passwo
33. 0 0 00 ce eee 6 12 Figure 6 6 SCSI Interface PCA 00 a8 hea ak ee ee PS ee ee 6 13 Figure 6 7 Single ended and Differential Interfaces on This Jukebox 6 15 Figure 6 8 Optical Drive Functional Diagram 0 0 0 e eee 6 21 TOC xii Tables Table 1 1 Technical Specifications 0 0 00 1 3 Table 1 2 Environmental Specifications 0000 e eee eee eens 1 6 Table 1 3 Power Requirements 0 00 eee eee eee eee 1 8 Table 1 4 Reliability so irea sareen eonia ny deals Se obo ie wo a i Bye eed Seat del dese 1 8 Table 1 5 Product Certifications 2 6 side eee dade nessun erreren 1 9 Table 2 1 Maximum SCSI External Cable Lengths Assuming no SCSI devices internal to the host computer 2 6 Table 2 2 Default SCSI and LUN Settings 0 00 cc eee eee eee 2 13 Table 2 3 LUN Mapping if DRVs SCSI ID is Changed to an ID Different Than the Jukebox IDs used here are an example 2 14 Table 2 4 Possible Additional SCSI Addresses Available 2 18 Table 3 1 Configuration Choices 0 0 0 cece eee eee eee eee e ees 3 21 Table 3 2 Information Logs a a e eee eee eee 3 24 Table 4 1 Troubleshooting 0 0 ccc eee eee een ene 4 5 Table 4 2 Hardware Errors Verification Recovery 00000 evenness 4 14 Table 4 3 Micro Move Error Codes 00s cece eee ees 4 26 Table 4 4 Micro Move IDs and Expand
34. 1 41 Joseph Street Blackburn Victoria 3130 Australia European Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71304 Boblingen FAX 49 703 1 14 3143 Product Regulations Manager Hewlett Packard Company 700 71st Avenue Greeley CO 80634 USA Phone 970 350 5600 Appendix A A 5 Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlarn information sverordnung vom 18 Januar 1991 Schalldruckpegel Lp lt 70 dB A e am arbeitsplatz e normaler betrieb e nach ISO 7779 1988 EN 27779 1991 Typpr fung English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive from 18 January 1991 Sound pressure Lp lt 70 dB A e at operator position e normal operation e according to ISO 7779 1988 EN 27779 1991 type test A 6 Appendix A Safety and Regulatory Information Turvallisuusyhteenveto v2 luc aon pue Ajayes Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 160ex 320ex 400ex 300mx 600mx 700mx optiset levymuistiasemat ovat k ytt j n kannalta turvallisia luokan 1 laserlaitteita Normaalissa k yt ss levymuistiaseman kotelointi est lasers teen p syn laitteen ulko
35. 15 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure 2 5 Two or Four Drives LUN Addressing Controller Drives Use Same ID If installed iia Drive 1 Drive 2 Drive 3 Drive 4 ID6 m IDG be IDG w IDE LUN 1 LUN 2 LUN 3 LUN 4 Jukebox Controller ID 6 LUN O i SCSI Interface Jukebox i Host j Computer Host Adapter ID 7 LUN 6 Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE ON Under SCSI IDs menu gt gt JXBX ID 6 LUN 0 DRV 1ID6LUN1 DRV 2 ID 6 LUN 2 DRV 3 ID 6 LUN 8 if installed DRV 4ID 6 LUN 4 if installed 2 16 Chapter 2 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure 2 6 Two or Four Drives LUN Addressing Controller Drives Use Different IDs If installed eS Drive 1 Drive 2 Drive 3 Drive 4 IDS we IDS IDS IDS LUN 0 LUN 1 LUN 2 LUN 3 E n ot Z D m m Q i Jukebox Controller ID 6 LUN O SCSI Interface Jukebox OSS Ses E a ieee eae tao cael Computer Host Adapter ID 7 LUN O Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE ON Under SCSI IDs menu gt gt JXBX ID 6 LUN 0 DRV 1 ID 5 LUN 0 DRV 2 ID 5 LUN 1 DRV 3 ID 5 LUN 2 if installed DRV
36. 2 panel left side flint grey A C5175 00203 panel left side parchment white B C5175 00204 panel right side flint grey B C5175 00205 panel right side parchment white C C1160 60094 panel left front flint grey C C1160 60093 panel left front parchment white D C1160 60095 panel right front flint grey D C1160 60096 right front panel parchment white E C1160 60084 panel top right corner flint grey E C 1160 60088 panel top right corner parchment white F C1160 60090 panel top left corner flint grey C1160 60091 panel top left corner parchment white G C1160 00210 panel rear flint grey 5 64 Chapter 5 Removal and Replacement Replaceable Parts Table 5 3 Non Exchange Assemblies FRU No Part Number Description G C1160 00211 panel rear parchment white H C1160 00606 panel top RFI I C1160 00607 panel side RFI C1160 00608 cover corner C1160 00617 cover bottom center flint grey ALA oO C1160 00618 cover bottom center parchment white C1160 60199 packaging kit for reshipment 9170 1736 ferrite 1 2 width 2 required 1400 0514 flat RFI cable clamp C1160 80602 EMI gasket ve io 5 e O Q io i 5 pue eAouIay Chapter 5 5 65 Removal and Replacement Replaceable Parts Exploded View 1 of 3 Figure 5 43 Chapter 5 5 66 Removal and Replacement Replaceable Parts Figure 5 44 Exploded Vie
37. 4 ID 5 LUN 8 if installed Chapter 2 2 17 Table 2 4 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Possible Additional SCSI Addresses Available other devices No of LUN mode LUN Mode ON LUN Mode ON Drives OFF drives amp drives amp Basic SCSI jukebox jukebox Addressing controller use controller use the same ID different IDs 2 4 IDs are 6 IDs are available 5 IDs are available for for connecting available for connecting other devices connecting other other devices devices 4 2 IDs are available for connecting Not recommended This configuration may cause a negotiated slower rate of data transfer 2 18 Chapter 2 CAUTION CAUTION Installation Moving or Shipping the Jukebox Moving or Shipping the Jukebox Moving the Jukebox a Short Distance 1 Ifremoving the disks from the jukebox follow the jukebox application software instructions for unmounting ejecting and labeling disks to ensure that the jukebox can be brought online again easily Ensure that there are no disks in the drives If manually ejecting disks refer to Ejecting Disks in Chapter 3 Moving the jukebox with a disk in a drive could damage the drive mechanism Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI b
38. 5 52 interposer PCA 5 26 mailslot assembly 5 11 optical drive offline 5 15 online 5 19 picker 5 27 power supply 5 9 SCSI cable 5 55 translate frame 5 33 vertical motion gear box 5 46 vertical motion motor 5 44 required tools 5 3 requirements clearance 1 9 location 1 10 power 1 8 retrieving logs 3 24 RFI adjustments 5 56 right service access panel 2 3 S safety regulations compliance A 1 configuring this jukebox 6 15 SCSI bus active bus indicator 2 5 interface selection switch 2 5 ports 2 5 SCSI cables connecting 2 6 maximum length 2 6 SCSI IDs changing 3 17 conflict 3 18 must be one digit apart 3 18 setting LUN mode 3 15 settting 3 15 viewing 3 15 when in LUN mode 3 18 SCSI interface PCA 6 12 selection buttons using 3 7 setting an operating configuration 3 20 setting SCSI IDs 3 15 setting the LUN mode 3 15 shipping the jukebox 2 20 T tests internal 4 43 tools needed for upgrading firmware 5 58 tools required 5 3 troubleshooting hardware errors 4 14 listing of procedures 4 5 table 4 5 using the control panel 4 3 type styles in this book iii U upgrading firmware 5 58 vV viewing the SCSI IDs 3 15 WwW write verify 2 12 changing 2 12 Index 2
39. 5 8 e 2 drive interface cable e 3 SCSI cable e 4 drive power cable 5 16 Chapter 5 Removal and Replacement Replacing an Optical Drive Jukebox Offline Figure 5 8 Removing Cables From a Drive 7 Remove the four T 10 screws that hold the drive in the drive enclosure and slide the drive out of the enclosure 8 If there is a disk in the drive use a disk eject tool to remove the disk from the drive a Insert the eject tool or paper clip into the disk eject access hole see Figure 5 9 b When you feel firm pressure on the tip push forward The disk mechanism will eject the disk wn io 5 gt fo Q io 5 pue eaowoy IMPORTANT Note whether the A or B side faces up when you remove the disk The disk must be inserted into the replacement drive with the same orientation Chapter 5 5 17 Removal and Replacement Replacing an Optical Drive Jukebox Offline Figure 5 9 Disk Eject Hole 9 Slide the replacement drive into the enclosure nearly all the way Leave room to connect the drive cables to the rear of the drive 10 Connect the drive power cable SCSI cable and drive interface cable to the rear of the drive see Figure 5 8 While placing the drive interface cable onto the drive slip the plastic cable guide around the interface cable remove the adhesive backing and stick the guide to the rear of the drive as shown in 1 on Figure 5 8 11 Insert and tighte
40. 8 top level 3 8 drives 6 21 E ejecting a disk 3 11 entering the administration password 3 12 environmental specifications 1 6 error verification and recovery 4 14 Index G German sound emission A 6 I installation error recovery 4 5 installation responsibilities 1 11 internal tests descriptions 4 43 listing of 4 43 running 4 43 used by service 4 43 interposer PCA 6 7 J Japanese VCCI A 10 jukebox controller PCA 6 5 interposer PCA 6 7 picker 6 20 power supplies 6 11 robotic movements 6 3 SCSI interface PCA 6 12 jukebox logs 3 24 L left access panel 2 5 loading a disk 3 10 logs 3 24 listing of 3 24 M mailslot 2 3 3 5 menu tree 3 6 micro move descriptions 4 30 micro move error codes 4 26 micro move IDs 4 30 moving the jukebox 2 19 O operation error recovery 4 5 optical drives 6 21 P parts exchange 5 62 non exchange 5 62 password changing 3 13 Index 1 Index entering 3 12 picker 6 20 power connecting 2 11 power receptacle 2 5 power supplies 6 11 power switch 2 3 3 5 precautions disassembling the optical drive 5 3 ESD 5 3 product certifications 1 9 R regulations CDRH A 3 finnish A 7 United Kingdom telecommunications A 4 regulatory compliance A 1 reliability 1 8 removing panels 5 5 replaceable parts 5 62 replacing control panel assembly 5 13 controller PCA 5 50 encoder strip 5 42 interface PCA
41. ACK FIFO 6 12 Chapter 6 Theory of Operation SCSI Interface PCA Figure 6 6 SCSI Interface PCA Differential SCSI Bus Bus Single Ended SCSI Bus Connectors Selector Switch Connectors J J1 Programm CP Atray JG J5 JA Jt rol kn SCSI Cable nl ee E m EE E Power GPIO Cabl E JG tt j t Connector a j JS J ee Heartbeat Differential Internal Termination Single Ended Termpowe Termpower Connect Termpower The jukebox communicates to the PCA through a GPIO bus The differential and single ended connectors are on the top of the PCA and the single ended bus connection to the jukebox is on the bottom A slider switch between the two external connectors selects which type of input will be accepted Four jumpers select the configuration for termination alternatives J6 enable disable differential host TERMPOWER PIN 1 and 2 jumpered together allows the PCA to provide TERMPOWER to the differential external host SCSI bus default J5 enable disable internal bus TERMPOWER PINS 1 and 2 jumpered together allows the PCA to provide TERMPOWER to the internal SCSI bus default J4 bus terminator configuration PIN 1 and 2 jumpered together enable bus termination default When enabled active termination is supplied for the internal bus at this PCA termination at the oth
42. ATION 2 Element where the move was directed second Valid for the EXCHANGE movement only ODOMETER Move number in which the error occurred MICROMOVE 1 First jukebox micro move for the original move command issued prior to the failure MICROMOVE 2 Second jukebox micro move for the original move command issued prior to the failure MICROMOVE 3 Third jukebox micro move for the original move command issued prior to the failure Chapter 3 3 27 Q o 5 Eh 0g D jan pue uoneIodo Operation and Configuration Retrieving Log History Table 3 2 Information Logs Log Name Description MICROMOVE 4 Fourth jukebox micro move for the original move command issued prior to the failure MICROMOVE 5 Fifth jukebox micro move for the original move command issued prior to the failure MICROMOVE 6 Sixthjukebox micro move for the original move command issued prior to the failure This is the last micro move logged MICROMOVE ER Micro move error that occurred TOP or BOTTOM Displays either TOP or BOTTOM indicating PICKER which side of the disk transport mechanism was active at the time of the error NORTH or SOUTH Displays either NORTH or SOUTH indicating THUMB which thumb on the transport mechanism was active at the time of the error Press ENTER to display more information 3 28 Chapter 3 D i a J D itje
43. HP SureStore Optical Jukebox 160ex 320ex 400ex 300mx 600mx 700mx Service Manual Edition 1 O invent Manufacturing Part Number HP Part No C1160 90031 Greeley CO USA Copyright August 2000 Notice This document contains information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this printed material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Copyright August 2000 Printing History New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not change this date Part Number C1160 90031 Edition 1 August 2000 WARNING CAUTION NOTE Typographical Conventions The following typographical conventions are used in this manual Emphasis Den
44. IDs and Expanded Descriptions Micro Move Description ID hex 90 Retract picker fingers all the way back Trips the mechanism that makes the opposite thumb active 91 Move picker plunge assembly forward away from the full retracted position Clears the tripping mechanism and makes the new thumb active 92 Factory use only Does not run in normal operating code to 95 98 Factory use only Does not run in normal operating code to go ag 9F A2 First of two plunge movements toward the drive ie B during error recovery Vertical movement is done A a before the second part of this movement micro move Ce A3 is done A3 Second of two plunge movements toward the drive during error recovery Done after a small vertical movement is done to wiggle the picker A4 Plunge out Is an attempt to clear the vertical picker path during drive error recovery A5 Retract picker Is an attempt to clear the vertical picker path during drive error recovery A5 First part of a two step move to fully retract the picker plunge assembly Retract assembly almost all the way back Next part of move is micro move A6 Chapter 4 4 35 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex A6 Second part of a two step move to fully retract the picker plunge assembly Continues movement of micro move A5 and brings picker plunge assemb
45. Information stored in the jukebox operating logs is displayed by using the INFO menu Start with READY in the display 1 Press NEXT until ADMIN displays 2 Enter the administration password You may have to coordinate with the system administrator to enter the password 3 TEST displays Press NEXT until INFO displays and then press ENTER 4 Press NEXT until the name of the log you wish to access displays and then press ENTER A indicates that there are more selections beneath the displayed choice 5 After you are finished viewing log information press CANCEL to return to READY Information logs are described in the following table Information Logs Log Name Description REVISION Jukebox firmware version number JUKEBOX Press ENTER to select the information described in the next five rows product Product identification string SN Serial number of the unit FW TYPE Code that identifies the type of firmware used in the unit DRIVES Number of drives in the unit 3 24 Chapter 3 Table 3 2 Information Logs Operation and Configuration Retrieving Log History Log Name Description SLOTS Number of available storage slots in the unit JKBX ODOMETERS Press ENTER to select the odometer logs described in the next five rows HOURS Number of operation hours time the power was on Some of the time may be while in
46. J D itje i ie D ec ie vA ZUNOOYSqNOIL Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Table 4 2 Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 4A This may appear when testing for a Test picker cartridge in the picker during an ISTAT Replace the picker 4B 1 Check for loose cables Switch active picker 2 Replace the picker AC 1 Check for loose cables Restore picker 2 Replace the picker 4D Cannot translate the picker and or sense Find translate home that it has moved 1 Run FIND XLAT HOME test from the control panel 2 Ifthe picker does not move at all check the connections on the umbilical cable If the connections are good and the picker still does not move change the umbilical cable 3 Ifthe picker moves a little but does not reach the side of the frame the translate motor on the picker is probably defective Change the picker 4 If the picker moves properly to the side the translate sensor is probably defective Change the picker 4 22 Chapter 4 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 4E Find vertical home Because a motor test is called before a find vertical home is attempted the vertical motor is assumed to be at least minimally
47. LUN Mode Default SCSI and LUN Settings y n o D Ei gt S o LUN Mode OFF LUN Mode ON ID LUN ID LUN JKBX ID 6 0 6 0 DRV 1ID 5 0 6 1 DRV 2ID 4 0 6 2 DRV 3 ID 3 0 6 3 DRV 4 ID 2 0 6 4 320ex 600mx models only Chapter 2 2 13 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table 2 3 LUN Mapping if DRVs SCSI ID is Changed to an ID Different Than the Jukebox IDs used here are an example LUN Mode ON ID LUN JKBX ID 5 0 DRV1ID 6 0 DRV2ID 6 1 DRV 3 ID 6 2 DRV 4 ID 6 3 320ex 600mx models only 2 14 Chapter 2 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure 2 4 Two or Four Drives Basic SCSI Addressing If installed oN Drive 1 Drive 2 Drive 3 Drive 4 S IDS m ID4 m ID3 m ID2 gt LUN 0 LUN 0 LUN O LUN 0 ai i SY Jukebox Controller ID LUNO SCSI Interface Jukebox E E E S L E EE eee EE eee at Computer Host Adapter ID 7 LUNO Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE OFF Under SCSI IDs menu gt gt JXBX ID 6 LUN 0 DRV 1 ID 5 LUN 0 DRV 2 ID 4 LUN 0 DRV 3 ID 3 LUN 0 if installed DRV 4 ID 2 LUN 0 Gf installed Chapter 2 2
48. POWER SECURE DESTINATION 1 ON OFE DESTINATION 2 ODOMETER REP RECOVERED MICROMOVE 1 6 ON OFF MICROMOVE ER TOP BOTTOM PICKER CONF40 ON OFF NORTH SOUTH THUMB SOFT ERRORS same logs available as 3 6 under HARD ERRORS RECOVERY ERRORS same logs available as under HARD ERRORS WRITE VERIFY ON OFF PREV NEXT PREV NEXT ENTER PREV NEXT VIEW ID S JKBX ID LUN DRY 1 1D LUN DRY 21D LUN service use DRIVE POWER DRV1 POWER ON OFF DRV2 POWER ON OFF SETID S JKBX ID LUN DRY 1 ID LUN DRV 2 ID LUN DRIVE STATUS DRV1 ON OFF GOOD PENDING FAILED DRY2 ON OFF GOOD PENDING FAILED CHOOSE LUN MODE LUN MODE ON LUN MODE OFF Chapter 3 NOTE Operation and Configuration Using Selection Buttons Using Selection Buttons Use the LOAD EJECT NEXT PREV CANCEL and ENTER buttons to select tasks When you push these buttons the message in the display window changes See the next section for a list of messages Each time you push the NEXT or PREV button a task choice appears e An in the message indicates there is a menu beneath that choice which you can access by pressing the ENTER key e Additional choices can be displayed by pressing the NEXT or PREV key e The display scrolls faster by holding the NEXT or PREV key Q o 5 Eh ya D jan 5
49. STAT C5 Insert cartridge fully into a drive Distance HAS been learned Additional push in case the drive acknowledge signal was not seen Used in the sequence to return a cartridge into a drive after an emergency eject during an ISTAT C6 Insert cartridge fully into a drive Distance HAS been learned Part two of a two stage move Used in the sequence to return a cartridge into a drive after an emergency eject during an ISTAT Chapter 4 4 39 D i a J D itje 5 D ce ie vA SuNOoOYsa qnoLy Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex C7 Retract picker to rearm position to splay the fingers Used when an error in the drive acknowledge signal is seen and a drive eject will be done and the thumbs must be in the splayed position C8 Plunge thumbs out close to the end of the picker to get ready to get a cartridge Done at the same time as vertical moves and in transit translates and flips C9 Same as micro move C8 but is a retry if needed CB Retract picker plunge assembly back far enough to clear the thumbs from the vertical picker path Used after a cartridge is put in the mailslot CC Plunge out to clear the mailslot path Distance has not been learned Used in error recovery CD Short plunge out to fully seat a cartridge in the mailslo
50. a aber 6 7 Configuration Module ccccccccsssssscecceenseceecesesececcssaeeeeessesaeeeeeneaaes 6 10 Power Supplies nuin E ethene ie ates he 6 11 SCSI Interface PCA ao ra aeiaaeeao ea e Ea i EEE 6 12 Configuring This Jukebox on a SCSI Bus ce cceessecceeeessseeeeneeaees 6 15 Adding Devices to the BuS esssssesesseeesesrerresssereessrssressresressesesss 6 16 iGk OP veces Srecceaseveh soceite E eee eth east Sheet E A eee EEE 6 20 Single picker Mode 0 cc ceecessecesceeseecesceseneeeeceeseeesseeesseeeseeseaeens 6 20 Dual picker Molereien itie an TE AAE NS 6 20 Optical Drive Mechanism cccccscccccessseccecesessececesesseeeecssesaeeesenenaes 6 21 TOC viii Contents Controller cinch wei edit aust aan ae ae 6 21 Central Processing Unit CPU eccccccccccessssceeesssseeeeenessseeeesees 6 22 Gate Array iiincwcncrtasids ai a a atic deed 6 22 DSP Digital Signal Processor c cccssseceseeceeeteceeeeeeeseceeeneeees 6 22 Read Write Channel Electronics c ccccccceesseeceeeeeesteceeeeeeees 6 22 Loading Motor sirena taa eich 6 22 Bias Magnetiseren e erante aaeeea a aa iunie bban Er aaia 6 23 Optical Head oriei na A R E R TAES ES 6 23 V EKET aA EEEE A T A 6 23 A Safety and Regulatory Information Overview of this Appendix ssssssssssssssseressssersssssrrsssssrrsssssersssssrresss A 2 CDRH Regulations USA Only sssseessssssessesssesssssserssssserssssserssssseresss A 3 U
51. a cartridge If resistance is felt this is interpreted as a cartridge in the magazine Used in an ISTAT 89 Retract picker plunge assembly into the picker after executing micro move 88 Used in an ISTAT 8A Short plunge to test for a cartridge in a drive when the picker contains a cartridge If resistance is felt this is interpreted as a cartridge in the drive Used in an ISTAT 8B Plunge out Used in error recovery Is an attempt to push a cartridge out of the vertical picker path and into a magazine 8C Retract thumbs back into the picker Used in error recovery Is an attempt to pull a cartridge out of the vertical picker path and into the picker Either this micro move or micro move 8D is used depending on position of the picker at the start of recovery 8D Retract thumbs back into the picker Used in error recovery Is an attempt to pull a cartridge out of the vertical picker path and into the picker Either this micro move or micro move 8C is used depending the on the position of the picker at the start of recovery 8E Move picker plunge assembly out to rearm the picker mechanism before switching active picker 8F Retract picker plunge assembly to a point just short of tripping the thumb selection mechanism First of two steps second step is micro move 90 4 34 Chapter 4 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move
52. ad 1 7 recovered Read 1 8 Error Detection The jukebox error detection methods are extensive Both processes and sensors detect errors Each of the processes that detect errors are interrelated Depending on the error condition the jukebox expects feedback from one or more of the following processes before a diagnosis is made e Overforce shutdown An overforce shutdown occurs when the motors exert more force than is expected or required If this occurs the servo automatically shuts itself down to prevent parts damage 6 24 Chapter 6 Theory of Operation Optical Drive Mechanism After an overforce shutdown occurs the jukebox analyzes the situation self calibrates and attempts a retry e Sense of touch Sense of touch is the process where actual force used is compared to the recommended force for each move The jukebox uses this information to detect errors or qualify moves The difference between sense of touch and overforce shutdown is that the servo is not automatically shut down if sense of touch detects an error e Motor position The positions of the motors are continuously monitored by the controller PCA The position along with the sense of touch feedback is a valuable source of error detection gt e ge e es io gri j S 2 9 Chapter 6 6 25 Theory of Operation Optical Drive Mechanism 6 26 Chapter 6 A Safety and Regulatory Information Appendix A
53. ading a Disk eriei 23 co faa a ee NN ey eee all 3 10 Figure 4 1 Suspect FRUS 0 ccc eee eee nee 4 4 Figure 5 1 Mounting Screws on the Right Left and Rear Access Panels 5 6 Figure 5 2 Control Panel Cables Disconnected When Removing the Right Front Panels seist yen oaeen ok Rest teed ole a hab le ons na DALI SO 5 6 Figure 1 Left and Right Front Panel Mounting Screws 0055 5 8 Figure 5 3 Cables and Mounting Screws on the Power Supplies 5 10 Figure 5 4 Mailslot Assembly Mounting Screws 0000 c eee eens 5 11 Figure 5 5 Control Panel Assembly Mounting Screws 0000005 5 13 Figure 5 6 Removing Drive Cables and Enclosure Mounting Screw 5 15 Figure 5 7 Unmounting a Drive From An Enclosure 00005 5 16 Figure 5 8 Removing Cables From a Drive 0 00 cc cece eee eee 5 17 Figure 5 9 Disk Eject Hole 22 2 face cs gah 4 he RRR OE eRe Re es 5 18 Figure 5 10 Online Drive Replacement LEDs Communication Switches atid Drive Cables errre prenre or hie KER I Ow ah bee hee Bw Pek D we 5 19 Figure 5 11 Disk Eject Hole e A a A E A eee eee 5 22 Figure 5 12 Unmounting a Drive From an Enclosure 05 5 22 Figure 5 13 Disconnecting the Cables 0 0 0 0 0 eens 5 23 Figure 5 14 Disconnecting Cables and Screws 0 000 c cece eee eee 5 26 Figure 5 15 Picker Umbilical Cable 20 0 ccc eee 5 27 F
54. ailslot does not rotate in the mailslot cabling or sensors may be the cause Remove the mailslot assembly and check the mailslot cabling refer to Chapter 5 Replacing the Mailslot Assembly If the cables are good replace the mailslot assembly Disk inserted in the mailslot but RESERVED displays The SECURE MS configuration is set Disks cannot be loaded e Ifappropriate change this setting See Setting an Operating Configuration in Chapter 3 The current administration password is required Disk inserted in the mailslot but MATLSLOT EMPTY displays The mailslot sensors do not detect a disk in the mailslot e Remove and reinsert the disk If the same error reappears the mailslot sensors may be defective Chapter 4 4 9 D i a J D itje i io A gt a ie vA SuNOOYso qnoLy Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Table 4 1 Troubleshooting Problem What to do Disk inserted in the The jukebox moved a disk into the slot you mailslot but DEST NOW chose before your load command executed FULL displays e Press CANCEL select another slot for the disk and then reattempt a load e Ifthe jukebox is not in use run INIT ELEM STATUS Refer to Table 4 2 The following table shows the hardware error codes possible and recovery procedures for specific hardware errors for corrective actions Ensu
55. and Hardware Error in the control panel display 2 Check that the picker assembly looks normal and is in the proper orientation 3 Check that the picker is in the proper height with respect to the storage slot and that the vertical encoder strip is not damaged 4 18 Chapter 4 Table 4 2 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 40 Get cartridge out Failed extracting a cartridge from a slot 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display 2 Check that the picker assembly looks normal and is in the proper orientation 3 Check that the picker is in the proper height with respect to the storage slot and that the vertical encoder strip is not damaged 41 Test magazine Failed testing the magazine portion during an ISTAT 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display 2 Check that the picker assembly looks normal and is in the proper orientation 3 Check that the picker is in the proper height with respect to the storage slot and that the vertical encoder strip is not damaged D i a J D ya i ie D a ie vA ZUNOOYSqNOIL Chapter 4 4 19 Table 4 2 Tr
56. anism Wavelength 680 nm 5 2 Gb drv 660 nm 9 1 Gb drv Power 60 mW Class 3B laser Appendix A A 9 Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement CORES APURE FERKEARE VCCI OB CBOCDDAATRRMNRE CT CORBCRERR CHAT b EER MBSR TCEMBVET COMBS HAAABICWHREBS SEDBRENSCEMBVET This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI When used in a residential area radio interference may be caused In this case user may be required to take appropriate corrective actions A 10 Appendix A C changing the administration password 3 13 changing the SCSI IDs 3 17 characteristics drive 1 3 jukebox 1 5 configuration module 6 10 configurations listing of 3 21 setting 3 20 connecting with other devices on the bus 2 10 connecting power 2 11 connecting the jukebox only peripheral 2 8 connecting the SCSI cables 2 6 control panel 2 3 16 character display 3 5 activity light 3 5 selection buttons 3 5 swivel feature 3 5 controller PCA 6 5 controls LOAD button 3 7 conventions typographical iii D declaration of conformity A 5 disks ejecting 3 11 loading 3 10 display menu tree 3 6 display messages ADMIN 3 8 CONFIG 3 8 INFO 3 8 ONLINE REPAIR 3 8 READY 3 8 SCSI IDs 3 8 second level 3 8 TEST 3
57. ately 1 5 minutes READY displays NOTE If DEVICE FAILED displays See Troubleshooting in Chapter 4 for troubleshooting procedures NOTE Go to Configuring Write Verify on the next page to continue the installation Chapter 2 2 11 NOTE Installation Configuring Write Verify Configuring Write Verify The write verify configuration ensures that data is written reliably to an optical disk The jukebox ships with write verify enabled Many software applications also default to this method of writing Writing data on a magneto optical disk requires two passes The first pass erases the data in the sector to which data will be written The second pass writes new data to that sector When write verify is on an additional pass is made over the sector to verify that all data is written correctly to the sector The recommended setting is on write verify enabled Note that when write verify is enabled write operations take more time To set write verify to off refer to Configuring Operating Configurations in Chapter 3 The last step in the installation process is to set the SCSI IDs for the jukebox and drives Setting SCSI IDs is explained in Setting the SCSI IDs in Chapter 3 2 12 Chapter 2 Table 2 2 Installation Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using
58. ation actuator can be pulled in D9 Plunge to a position where the mailslot rotation actuator can be pushed out DA Move picker plunge assembly to a position where the mailslot rotation actuator can be engaged to rotate the mailslot out Used when the state of the mailslot is unknown and must be placed in a known state DB Retract the picker plunge assembly a short distance to clear the thumbs away from the mailslot after rotating the mailslot out DC Slow retract of the picker plunge assembly pulling the mailslot in Checks that the cartridge is in properly First move of a rotate in DD Retract thumbs back into the picker after rotating the mailslot out Chapter 4 4 41 D i a J D itje io D a QO vA SuNooyso qno_y Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex El First of two moves rotating the mailslot in Quickly retract the picker plunge assembly pulling the mailslot most of the way in Followed by micro move E3 E2 Plunge out to rotate the mailslot almost all the way out E3 Short retraction of the picker plunge assembly until pressure is felt Used at end of rotating the mailslot in and ensures that the mailslot has been rotated fully in E4 Short plunge out to relieve the pressure after rotating the mailslot in
59. ction is reported switch is set correctly either single ended or differential Verify that the terminator is the correct type single ended or differential Run the WELLNESS TEST Record any errors and refer to Table 4 2 The following table shows the hardware error codes possible and recovery procedures for specific hardware errors for corrective action Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Power to the jukebox failed while a disk was in the drive and the display did not return to READY after the power came back on Power cycle the jukebox If READY does not display poweron test is unsuccessful display the error code and refer to Table 4 2 The following table shows the hardware error codes possible and recovery procedures for specific hardware errors for corrective action Chapter 4 4 7 D i a J D itje i O D amie 2 ie vA ZUNYOOYSAqQNOIL Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Table 4 1 Troubleshooting Problem What to do No display messages e Ensure that the power cord is connected e Ensure that the power switch is on e Ensure that the power supply and fans are operating e Power cycle the jukebox e Ifproblem remains remove the rear pa
60. d from an empty mailslot 5F Engaging the mailslot failed on a rotate in 60 Disengaging the mailslot failed on a rotate in 4 28 Chapter 4 Troubleshooting and Diagnostics Micro Move Error Codes Table 4 3 Micro Move Error Codes Micro Move Description Error Code hex 61 Rotate in catch error not used 62 Rotate in push out error not used 63 Rotate in armed failed not used 64 Did not detect hard stop on a rotate in 65 Rotate in was too much distance 66 Engaging the mailslot failed on a rotate out 67 Disengaging the mailslot failed on a rotate out 68 Did not detect hard stop on a rotate out e 69 Rotate out distance was too short SE 6A Could not move thumbs out of the vertical path after a a rotate out 2 zi 6B Vertical distance difference detected after error E recovery 6C Cartridge in mailslot incorrectly at rotate in Chapter 4 4 29 Troubleshooting and Diagnostics Description of Micro Moves Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex 1 Move picker transport up Fast 2 Move picker transport down Fast 3 Move picker transport up slowly checking for resistance Used in the vertical find home sequence 4 Move picker transport down slowly checking for resistance Used in the vertical find home sequence 5 Move a small amount upward to relieve tens
61. ding the interface module cover see Figure 5 38 Figure 5 37 Removing the SCSI Interface Module 5 52 Chapter 5 Removal and Replacement Replacing the Interface PCA 3 Disconnect the cables to the interface PCA see Figure 5 39 Figure 5 38 Removing the SCSI Interface PCA 4 Remove the six T 15 PCA screws and remove the PCA see Figure 5 38 ve io 5 gt O Q io 5 ue eAoula I A Chapter 5 5 53 Removal and Replacement Replacing the Interface PCA 5 When reassembling put the cables on the interface PCA as follows e 1 SCSI cable e 2 interface PCA power cable e 4 GPIO cable Figure 5 39 Cables on the Interface PCA used 5 54 Chapter 5 Removal and Replacement Replacing the SCSI Cable Replacing the SCSI Cable 1 Remove the right and rear access panels refer to Removing the Right Left and Rear Access Panels on page 5 2 Remove the SCSI cable from the interface PCA Do Steps 2 and 3 of Replacing the Interface PCA on page 52 Remove only the SCSI cable on the bottom of the interface PCA 3 Remove the SCSI cable from the controller PCA Do Steps 2 to 4 of Replacing the Controller PCA on page 50 to remove the controller PCA Remove the SCSI cable from underneath the controller PCA ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 55 NOTE Figure 5 40 Removal and Replacement Checking the RFI Adjustments
62. drive 21 No cartridge in drive 22 Drive put in accept failed 23 Drive get out accept failed 24 Drive eject failed 25 Drive insert failed 26 Drive eject retry 27 Drive insert retry 28 Clear drive path 29 Drive signal not used 2A Drive not connected 32 Magazine put in saturate failed 33 Magazine get out saturate failed 34 Magazine put in accept failed 35 Magazine get out accept failed 36 Magazine measure failed 37 Test magazine failed 38 Return magazine failed Chapter 4 4 27 o i a J D itje i D g p e vA SuNOoYsa qno_y Troubleshooting and Diagnostics Micro Move Error Codes Table 4 3 Micro Move Error Codes Micro Move Description Error Code hex 39 Clear magazine path 3C Mailslot put in saturate failed 3D Mailslot get out saturate failed 3E Mailslot put in accept failed 3F Mailslot get out accept failed 40 Measurement of mailslot depth failed 41 Recovery did not clear vertical path 42 Rotate mailslot in failed 43 Rotate mailslot out failed 46 Flipped too far 47 Did not flip far enough 48 Flip side incorrect 50 Failed to finish a translate 51 Extra force needed to translate 5A Command received to rotate mailslot but both pickers are full 5B Back sensor in mailslot is bad 5C Front sensor in mailslot is bad 5D Command received to eject from the mailslot but both pickers are full 5E Attempt to loa
63. e see Figure 5 24 Figure 5 24 Disconnecting the Vertical Umbilical Cable From the Translate 5 36 Chapter 5 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Frame 6 Remove the tool you inserted into vertical motor gear box and move the translate frame down to the bottom of the jukebox 7 Remove the three rope tensioners from the frame 1 2 and 3 on Figure 5 25 a Remove two T 25 long screws per tensioner Start with the tensioner at the rear end of the frame 1 on Figure 5 25 b Pull all three rope tensioners free of the translate frame c Pull the rear tensioner upwards to raise all three tensionsers up and out of your way ve io 5 gt Q Q 5 pue eaowoy Chapter 5 5 37 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Removing the Tensioners From the Translate Frame Figure 5 25 Chapter 5 5 38 Removal and Replacement Removing Replacing the Translate Frame Including the Picker CAUTION In the next step ensure that the plastic rail guides are not damaged when the translate frame is removed 8 Rotate the rear of the translate frame up and then remove the frame out to the side see Figure 5 26 Figure 5 26 Rotating the Translate Frame Out of the Chassis ve io 5 gt fo Q io 5 ue EAW I A Reassembly Notes IMPORTANT Take
64. e error of the failure in the error log under INFO Hardware Errors in the control panel display Also check the Source and Destination entries in the error log to verify what move was in process 2 Make sure the encoder strip is inside sensor 3 Make sure the motor leads are connected to the vertical motor 4 Check that the cable from the sensor is connected through the translate from to the umbilical cable for the picker 5E 1 Check that all paths are clear Powerfail clear path 2 Test the vertical path sensor operation 5F A cartridge was physically moved after Powerfail restore powerfail and before powerfail recovery cartridges Check that no cartridges have been moved 4 24 Chapter 4 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Table 4 2 Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 60 Repeater Controller 1 Check cables between the controller PCA and the SCSI repeater PCA Check the external cables Change repeater PCA Change the controller PCA Change internal SCSI cable 61 External SCSI cables ee oe oe ee NN Check for correct terminator single ended or differential for the type of SCSI interface chosen 2 Check that single ended differential slide switch is selecting desired interface 3 Change external SCSI cable 4 Change SCSI repeater PCA 5 Change the con
65. ear of the vertical motor gear box see Figure 5 21 ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 33 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Figure 5 21 Raising the Translate Frame and Holding the Frame in Position 5 34 Chapter 5 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Figure 5 22 Releasing the Lower End of the Vertical Encoder Strip D Qo 3 Unhook the encoder strip and hang it out of the way see Figure 5 22 Q g Pull down on the bottom of the encoder strip to release the strip from i its retaining peg Once released the strip will slide up and out of the 2R plastic guide WARNING The edges of the vertical encoder are sharp Be careful CAUTION Handle the encoder strip with care and ONLY BY THE SOLID SIDE see Figure 5 22 The CLEAR side is made up of very fine slits and CAN Chapter 5 5 35 Removal and Replacement Removing Replacing the Translate Frame Including the Picker BE EASILY DAMAGED 4 Remove the visual locator bracket on the front side of the picker translate frame see Figure 5 23 Remove the two T 20 screws holding the bracket and rotate the bracket off Figure 5 23 The Visual Locator Bracket 5 Disconnect the umbilical cable on the underside of the translate fram
66. ed Descriptions 4 30 Table 4 5 Internal Tests 222 t 4 40s Sounds hwnd SS 84 285 eee hehe oe 4 43 Table 5 1 Default Configuration Settings o oo onana eee eee 5 61 Table 5 2 Exchange Parts 0 e eee nes 5 62 Table 5 3 Non Exchange Assemblies 0 0 00 cece e eee eee eee 5 62 TOC xiii Tables TOC xiv jonpolg kh e 5 B D T e Product Information Chapter 1 1 1 Product Information Overview Overview This chapter gives information on the following topics 1 2 technical specifications environmental specifications replacing the control panel assembly other documents that apply to this product Chapter 1 Product Information Technical Specifications jonpolg _ 5 Ea Q 5 D T 5 Technical Specifications Table 1 1 Technical Specifications Characteristics Description 5 2 GB Drive Characteristics Rotational speed rpm e 3000 5 2 Gb media e 3600 650 Mb 1 2 Gb 2 6 Gb media Average seek typical ms 25 0 Average access time typical 35 ms Write transfer rate max e 2 1 5 2 Gb media sustained Mb s e 1 7 2 6 Gb media e 1 2 1 2 Gb media Burst transfer rate fast 10 synchronous Mb s Burst transfer rate 5 synchronous Mb s Burst transfer rate 3 asynchronous Mb s Raw read write error rate Less than 2 0x10 4 errors total bytes read B
67. ed bus to a differential bus Damage can occur lo gt e is e es gri lg S 2 9 Chapter 6 6 19 Theory of Operation Picker Picker The picker in this jukebox is capable of holding two disk cartridges at once Its two thumbs can be addressed in two ways e Address the picker in single picker mode e Address the picker in dual picker mode Single picker Mode In single picker mode the picker is addressed as a single element number Since the driver cannot address each thumb individually the firmware makes the best choice for which thumb to use SCSI commands such as Read Element Status and Mode Sense report back a single element address for the transport element In this jukebox the single element address is 0 Dual picker Mode In dual picker mode each thumb on the picker is considered an element and is addressed individually by its own element number 16 or 17 Even though it is in dual picker mode the picker can also be addressed as a single element when the translate assembly is executing Exchange Move and Position to Element commands The translate assembly may be given the single element numbers of 0 default 16 or 17 When moving cartridges where the source or destination element is the picker each thumb must be addressed One thumb is at element address 16 and the other thumb is at element address 17 The SCSI commands such as Read Element Status and Mode Sense repor
68. enclosure and give yourself enough room to connect the drive interface cable SCSI cable and drive power cable to the rear of the replacement drive see Figure 5 13 Stick a clip on the rear of the replacement drive and thread the drive interface cable into this clip as you mount the cables on the rear of the drive see 1 Figure 5 13 2 Mount the replacement drive into the drive enclosure with four T 10 screws two on each side 3 Mount the cable access panel onto the top rear of the drive enclosure with two T 10 screws see Figure 5 12 4 Insert the drive enclosure into the chassis and secure it with the T 20 screw 5 Route the SCSI cable drive interface cable and drive fan power cables up to the interposer PCA Connect the cables see Figure 5 10 5 24 Chapter 5 Removal and Replacement Replacing an Optical Drive Jukebox Online 3 2 and 5 Connect the drive power cables last over the SCSI cable see 2 on Figure 5 10 6 Slide the communication slide switch over to the right for both drives to signal the jukebox that drive replacement is complete see 1 on Figure 5 10 The jukebox applies power to the drives and informs the running application that the drives are ready to go online 7 Replace the right side access panel ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 25 Removal and Replacement Replacing the Interposer PCA Replacing the Interposer PCA 1 Remove the
69. er PCA replacing the picker removing and or replacing the translate frame including the picker removing and or replacing the vertical encoder strip replacing the vertical motion motor replacing the vertical motion motor gear box replacing the robotics controller PCA replacing the SCSI cable and interface PCA downloading firmware re initializing the robotic controller PCA RAM replaceable parts Chapter 5 WARNING NOTE NOTE Removal and Replacement Protecting Yourself and the Product Protecting Yourself and the Product Do not disassemble the optical drive mechanism The optical drive mechanism becomes a Class 3B laser device when disassembled If the drive is disassembled exposure to the invisible laser beam and hazardous invisible laser radiation could result in blindness An optical drive that has been disassembled will not be accepted as an exchange assembly Electrostatic Discharge ESD Precautions The optical disk jukebox contains very sensitive electrical components It is extremely important that you follow the proper procedures for preventing ESD Electrostatic Discharge Use wrist grounding straps anti static mats and anti static work stations when removing and replacing the major assemblies Failure to follow proper procedures could lead to intermittent failures and or premature hard failures in the disk controller and mechanism ve io 5 gt fo Q io 5 5 pue eaowoy
70. er end of the SCSI cable is by a clamp terminator attached to the SCSI cable near the last drive connection J1 enable disable single ended host TERMPOWER PIN 1 and 2 jumpered together allows the PCA to provide TERMPOWER to the single ended external host bus default ae gt e ge lt e es io gri Es eS 2 9 Chapter 6 6 13 NOTE Theory of Operation SCSI Interface PCA The two large components on the PCA are the Field Programmable Gate Array and the microprocessor The microprocessor is an 80C52 that has flash programmable memory on board There are no boot ROMs on this PCA After the jukebox runs it selftest on wakeup in instructs the PCA to come up in whichever mode has been selected by the user It can come up either as a repeater or in LUN mode Communication from the robotic controller is through the GPIO bus cable If the GPIO cable is not connected at startup the PCA will come up as a repeater A heartbeat LED is located on the bottom edge of the board This LED will continuously flash at a slow rate when power is applied If the LED is either on steady or off this indicates a problem with the PCA An LED visible through the top of the interface enclosure is mounted between the interface connectors on each side These LEDs light to show which interface has been selected If the wrong interface type is connected to the interface connector on this PCA the LED will co
71. est number 33 User error There might not be enough cartridges in the jukebox 34 Need to initialize element status Run Init Elem Status 35 Exercise test failed Run Exercise test again watch where it fails Continue troubleshooting from the movement operation that failed 36 Elements reserved User error The host probably has the jukebox elements reserved Chapter 4 4 17 D i a J D itje i ie D ec ie wv ZUNYOOYSqNOIL Table 4 2 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 3C Vertical motion failed in the middle of a move or exchange Move to z 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display Also check the Source and Destination entries in the error log to verify what move was in process 2 Make sure the encoder strip is inside sensor 3 Make sure the motor leads are connected to the vertical motor 4 Check that the cable from the sensor is connected through the translate from to the umbilical cable for the picker 3D Change the picker Flip 3E Change the picker Translate 3F Failed plunging cartridge into a slot Put cartridge in 1 Look at the micro move error of the failure in the error log under INFO
72. fting up on the bottom of the panel and then pulling it away 2 8 Chapter 2 Installation Connecting the Jukebox as the Only Peripheral 3 Select either the single ended or differential SCSI interface using the SCSI interface selection switch on the top of the interface assembly under the left access cover see 6 on Figure 2 2 4 Connect a cable between the host computer and one of the jukebox SCSI connectors of the selected interface type The SCSI cable may be connected to either of the two ports of an interface type y za 2 D ar D gt pi o 5 NOTE Plug a terminator into the unused port of the interface type used Also put a terminator on one of the port connectors of the unused interface type The single ended terminator has 50 pins the differential terminator has 68 pins NOTE Go to Connecting Power and then to Write Verify to finish installation Chapter 2 9 9 NOTE Installation Connecting the Jukebox With Other SCSI Peripherals Connecting the Jukebox With Other SCSI Peripherals Operating this jukebox with other peripherals on the same bus is supported but not recommended In most circumstances the recommended configuration for this jukebox is as the only device on a SCSI bus However the customer may be using the jukebox in a way that connecting other devices to the same bus will not result in a loss of performance It is possible to connect this ju
73. g the Picker Translate Cable 4 Release the translate cable from the side of the translate frame nearest the rear of the jukebox see Figure 5 16 a Remove the spring and slotted plug that holds the translate cable 4 The cable passes through a hole in the side of the frame and into a slotted plug with a tensioner spring Remove the spring and slotted plug b Slide the cable into the pinch slot on the side of the picker 5 5 28 Chapter 5 Removal and Replacement Replacing the Picker Placing the cable in the pinch slot prevents the cable from unraveling from the central picker hub CAUTION Raise the translate frame only by pulling on the vertical drive rope see top arrow in Figure 5 17 The frame can be twisted by pulling it by the sides A twisted frame may cause various errors in operation 5 Raise the translate frame and picker up to a convenient working height so that you can access the underside of the picker Insert a screwdriver into the vertical motor gear box to hold the frame in position see Figure 5 17 Pull the frame up to the desired position and insert a screwdriver into the hole at the rear of the vertical motor gear box to prevent the frame from descending ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 29 Removal and Replacement Replacing the Picker Figure 5 17 Holding the Translate Frame in Position 6 Remove the T 10 sheet metal sc
74. he interposer PCA output to the emitters in the vertical path clear LEDs through connector J4 J3 receives mailslot information and front panel key strokes The controller can read key strokes through the J3 connection but the controller sends front panel display information directly to J2 Use the bottom portion of the diagram for the following explanation J1 is the SCSI input from the host computer The input is directly bused to connectors J24 J23 J14 and J13 which are the connections to drives 1 2 3 and 4 respectively The bus uses 48 of the 50 pins of the SCSI bus SCSI is totally separate from any other electronics on the interposer PCA except for two signals Req and Ack The Ack signal comes from the host 6 8 Chapter 6 Theory of Operation Interposer PCA computer is buffered on the interposer PCA and sent to each drive individually Req signals come from the drives and are buffered into one signal going back to the host computer If a drive problem occurs there is a possibility that this problem could be from the interposer s buffering of the Req and Ack signals But if the problem is due to Req and Ack it will probably affect only one drive lo gt e ge lt e es io gri j S 2 9 Chapter 6 6 9 Theory of Operation Configuration Module Configuration Module The configuration module is a key that enables activation of the full complement of slots in the jukebox The
75. he jukebox In addition to a service SCSI cable stored inside the jukebox you may need an adapter from the list below PTI cable 50 pin to 68 pin cable PTI part number HP01 Adaptec products Adaptec APA 1460 connector Adaptec part no ACK 1460 50HD Internal converter Adaptec part no ACK 68P 50P IU Standard 68 pin male to 68 pin male SCSI cable e A firmware download utility such as SCSI Toolbox by Peripheral Test Instruments PTI e An MO scratch disk for testing the drives Current Jukebox and Drive Firmware Obtain the most current version of the jukebox controller and drive firmware for the model and option of the jukebox you are upgrading converting Firmware for all models and options of this jukebox is available for 5 58 Chapter 5 NOTE IMPORTANT Removal and Replacement Upgrading Firmware to the Current Revision Level download at www hp com Tools e T 10 and T 20 Torx drivers Check the Firmware Revision Level 1 Ensure the jukebox is powered on 2 Press NEXT to select INFO then press ENTER 3 REVISION displays Press ENTER to view the robotics controller firmware revision 4 Write down the revision number then press CANCEL 5 Press NEXT until DRIVE FW displays then press ENTER UPDATING displays briefly then Dx REV zzzz displays where x represents a drive number and z represents the revision level of that drive 6 Press NEXT or PREV t
76. he orientation of the motor before removing it in the next step The motor must be replaced in the same position on reassembly 3 Remove two T 15 motor mounting screws on the gear box Remove the motor see Figure 5 29 5 44 Chapter 5 Figure 5 29 Removal and Replacement Replacing the Vertical Motion Motor Cables and Mounting Screws on the Vertical Motion Motor D NO AN X N es oy Chapter 5 5 45 ve io an D Q Q io pue eaowoy Removal and Replacement Replacing the Vertical Motor Gear Box Replacing the Vertical Motor Gear Box 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 2 Remove the translate frame refer to Removing Replacing the Translate Frame Including the Picker on page 33 3 Pull the rear tensioner upwards to raise all three tensioners up to a convenient working height Figure 5 30 Opening the Tensioners to Relieve Cable Tension 4 Release the tension on the rear rope tensioner drive rope using the following steps see Figure 5 30 a Pull back the metal section to release the metal securing tab seated in the plastic section b Swing the metal section out and off the pivoting pegs on the 5 46 Chapter 5 Figure 5 31 Removal and Replacement Replacing the Vertical Motor Gear Box plastic section 5 Take the drive rope off the upper pulleys see 3 on Figure 5 30 6 Rem
77. iage assembly Vertical motor error 8 y 1 Ifthe translate assembly moves and you get a failure that means that were not reading the encoder strip Make sure the encoder strip is inside sensor 2 Ifthe translate assembly doesn t move it probably is the motor leads motor or 24 volt power supply a Make sure the motor leads are connected to the vertical motor b Check that the cable from the sensor is connected through the translate frame to the umbilical cable for the picker c Change the vertical motor d Change the 24 volt power supply Change the controller PCA 20 Plunge motor error Change the jukebox controller PCA Change the picker Check the plunge motor leads Fae eee Sis 00 28 Run the Mailslot I O Test to see if sensors are registering or if they are Mailslot sensor error ee cai tae 2 Check the mailslot to interposer cable 3 Change the interposer PCA 4 Change the mailslot 4 16 Chapter 4 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Table 4 2 Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures Invalid configuration 2B 1 Change the picker Top thumb sensor 2 Change the umbilical cable sei 3 Change the controller PCA 2C 1 Change the picker Bottom thumb sensor 2 Change the umbilical cable CEOE 3 Change the controller PCA 32 User error Invalid t
78. ice when the bus is active can result in data loss and or indeterminate bus states Check the host system manuals for information about checking the SCSI bus status 8 Turn the jukebox OFF then ON to save the password to the jukebox Chapter 3 3 13 Q o 5 Eh ya 2 T 5 pue uoneIodo Operation and Configuration Changing the Administration Menu Password flash ROM 3 14 Chapter 3 NOTE Operation and Configuration Setting the SCSI IDs Setting the SCSI IDs Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Chapter 2 Installation Setting the LUN Mode READY gt ADMIN gt SCSI ID S gt CHOOSE LUN MODE LUN mode can only be configured if the host system and jukebox application software support the use of LUNs Q 5 Eh ya D jan 5 pue uoneIodo Start with READY in the display 1 Press NEXT until ADMIN displays and then press ENTER 2 Enter the administration password You may have to coordinate with the system administrator to enter the password 3 Press NEXT until SCSI ID S displays and then press ENTER 4 VIEW ID S displays Press NEXT until CHOOSE LUN MODE displays and then press ENTER LUN MODE ON or LUN MODE OFF displays and ON or OFF is blinking 5 Press NEXT to change the setting and then press ENTER WAIT FOR UPDATE and then TURNED OFF or TURNED ON display briefly Then SCSI ID S displays You may now
79. icro move D H Profile icro move D g IcCfO MOVve D Profile Macro move Micro move D Mechanism icro move p Code The commands are translated into the following macro moves which are basic jukebox functions e Move carriage Positions the picker transport to a position along the rails e Flip Rotates the picker e Cartridge I O Plunges and retrieves the picker finger assembly to move cartridges between the picker and magazines drives or the mailslot gt e m lt es gri jg o 2 9 e Rotate mailslot Plunges and retrieves the picker finger Chapter 6 6 3 Theory of Operation Jukebox Robotics assembly leadscrew nut to rotate the mailslot assembly toward and away from the user Macro moves consist of one or more combinations of position or saturation type micro moves There are two types of micro moves e Position move Moves the driving motors a given distance at peak speed and is used for high speed unobstructed movements of known distances e Saturation move Same as a position move except that a high force is expected within a given distance however motion is halted if force exceeds a specified threshold These moves are used for low speed unobstructed movements that are adaptable Each micro move within a specific macro move has a unique set of stability performance error recover
80. ide Narrow SCSI device SCSI device SCSI device 68 pin 68 pin 50 pin Chapter 6 6 17 gt e Hr e io gri li o 2 9 Theory of Operation Configuring This Jukebox on a SCSI Bus It is very important that the 68 pin to 50 pin cable is properly configured to assure that the eighteen truncated lines are properly terminated Cable Lengths Observe SCSI cable maximum lengths 3 meters 9 8 feet for the single ended bus remember this is a fast device 25 meters 82 feet for the differential bus Termination e Refer to the documentation for the particular adapter being used to see how to apply termination e Use active terminators to reduce noise sensitivity e Never terminate the bus at any place except the physical ends Terminating the bus in the middle will probably cause the bus to become inoperable or operate in a state that could cause data loss e If devices are on both sides of the host computer adapter such as hard drives internal to the host computer and a jukebox external to the host computer make sure that there is no termination on the host computer adapter Termination must be only on the device inside the computer that is farthest from the host adapter on the bus and the last physical device on the bus external to the computer 6 18 Chapter 6 Theory of Operation Configuring This Jukebox on a SCSI Bus General e Do not connect a single end
81. ie vA SuNOoOYso qnoLy Table 4 2 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Recovery Procedures for Specific Hardware Errors When a hardware failure occurs a message displays on the control panel If the failure occurs during the poweron sequence DEVICE FAILED displays If the failure occurs when loading a disk you may see LOAD ERROR or FULL If a failure occurs while you are running a test TEST FAILED displays When you press ENTER the jukebox displays information about the hardware failure from the error log The jukebox firmware can detect broken components such as a dead motor but if failures are due to marginal or random problems the failing component may induce errors in other components For example if the electronics produce an intermittent error or if friction increases on a part different components of the jukebox may appear to fail Several error codes may be displayed as a result of one problem The following table shows the hardware error codes possible and recovery procedures for specific hardware errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 01 Errors 01 to 07 are only possible on ROM checksum error POwerup errors only possible on powerup Replace the controller PCA 02 See error 01 Register error 03 See error 01 Microprocessor error 04 See error 01 Controlled area of RAM chec
82. igure 5 16 Releasing and Stowing the Picker Translate Cable 5 28 Figure 5 17 Holding the Translate Frame in Position 05 5 30 Figure 5 18 Releasing the the Picker Capture Bracket 5 31 Figure 5 19 Removing the Translate Frame Capture Bracket 5 31 Figure 5 20 Rotating the Picker Assembly Out of the Translate Frame 5 32 TOC xi Figures Figure 5 21 Raising the Translate Frame and Holding the Frame in Position 5 34 Figure 5 22 Releasing the Lower End of the Vertical Encoder Strip 5 35 Figure 5 23 The Visual Locator Bracket 00 00 e eee eee 5 36 Figure 5 24 Disconnecting the Vertical Umbilical Cable From the Translate Frame ic es n04 4 645 8s Oe ee eek pee ERS ERO BH 5 36 Figure 5 25 Removing the Tensioners From the Translate Frame 5 38 Figure 5 26 Rotating the Translate Frame Out of the Chassis 5 39 Figure 5 27 Remounting the Tensioners on the Translate Frame 5 40 Figure 5 28 Releasing the Ends of the Vertical Encoder Strip 5 43 Figure 5 29 Cables and Mounting Screws on the Vertical Motion Motor 5 45 Figure 5 30 Opening the Tensioners to Relieve Cable Tension 5 46 Figure 5 31 Disconnecting the Rope Coupler 0 000 e eee eee 5 47 Figure 5 32 Vertical Motor Gear Box Mounting Screw 00000005 5 48 Figure 5 33 Positioning the Te
83. ing is described in Chapter 6 on page 6 18 STARWARS Toggles between ON and OFF If set to ON the ON OFF vertical sensors are enabled If set to OFF the vertical sensors are disabled The default configuration is ON and should remain ON during normal operation NEW PASSWORD Allows changing the numerical password required to access the menu choices under the ADMIN menu on the jukebox control panel Menu choices include configurations tests and information logs To change the security code see Changing the Administration Menu Password on page 13 Chapter 3 3 21 i o 5 Eh Koje D T pue uoneIodo Table 3 1 Operation and Configuration Setting an Operating Configuration Configuration Choices Configuration Description Name SCSI LOG Toggles between ON and OFF If set to ON SCSI ON OFF states are tracked and saved to a log If set to OFF SCSI states are not tracked or saved The default configuraion is OFF and should remain OFF during normal operation SECURE ON OFF Toggles between ON and OFF If set to ON loading and ejecting disks is disabled If set to OFF loading and ejecting disks is enabled The default configuration is ON SECURE MAIL OUT IN Determines the orientation of the mailslot when the SECURE configuration is set to ON Toggles between OUT and IN If set to OUT the mailslot remains in its normal configuration If set to IN the mail
84. ion user data is sent via the SCSI bus The encoder converts the parallel data into an encoded serial bit stream that includes all the format and error correction features required to meet the ANSI and ISO specifications During reads the decoder converts the serial data stream which includes format and error correction features into parallel data Central Processing Unit CPU The central processing unit for all drive functions includes the loading motor Gate Array This component contains circuitry to interconnect the major blocks CPU DSP write read channel DSP Digital Signal Processor The DSP controls the following servos spindle motor speed laser power control track following seek position maintenance focus actuation fine position actuation and coarse position actuation Whenever the drive is performing a read or write operation all these servos are activated Read Write Channel Electronics Read write channel electronics take analog data from the optical head and convert it into digital transitions These transitions are decoded by the encoder decoder electronics in the controller chip to extract data from format and error correction features The write channel electronics take the serial data stream from the encoder decoder and convert the digital pulses into analog data This analog data is then sent to the optical head Loading Motor The loading motor loads and unloads the optical disk cartridge The
85. ion in the servos Used after finding home in the vertical find home sequence 6 Make a small vertical movement as a plunge is made into a drive Used to wiggle the picker during error recovery 8 Move picker transport up to the top of the jukebox checking for a clear path Used in the vertical find home sequence 9 Move picker transport to the bottom of the jukebox checking for a clear path Used in the vertical find home sequence 11 Move slowly up far enough to establish that there is enough room to flip the picker Used in the plunge find home sequence 12 Move slowly down far enough to establish that there is enough room to flip the picker Used in the plunge find home sequence 4 30 Chapter 4 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex 13 Move slowly to the flip clear area determined in micro moves 11 and 12 Used in the plunge find home sequence Also used in power fail recovery to move the picker off of a cartridge that was between the picker and the magazines when the power failed and the picker settled 14 Move slowly downward to the flip clear area determined in micro moves 11 and 12 Used in the plunge find home sequence 15 Move vertically to restore the picker to the position it had before an error and error recovery occurred Only called in error recovery 16 M
86. k is in the mailslot but MAILSLOT FULL displays e Select EJECT select the slot you want the disk ejected from again and eject the disk You want to stop atest Press CANCEL The current test loop that is running continues until finished then the test stops Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface 4 12 Chapter 4 Table 4 1 Troubleshooting Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Problem What to do RUN ISTAT TEST displays this initializes the element status RUN ISTAT TEST initializes the element status Power cycle the jukebox Run the INIT ELEMSTATUS test from the TEST menu If the same display occurs run the WELLNESS TEST Do general troubleshooting Can t write to the disk Check the host file system access permissions Eject the disk and check that the write protect tab on each side of the disk is in the write enabled position Checkthe application software Run online offline diagnostics on drive Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Chapter 4 4 13 D i Qa J D itje i io A ec
87. kebox on a bus with additional peripherals in many different ways depending on the model e a 2 or 4 drive jukebox using basic SCSI addressing or e a 2 or 4 drive jukebox using logical unit numbering LUN addressing Some issues that the customer should considered when evaluating whether other devices may be connected on the same bus as this jukebox include the following e How will the jukebox be used archiving backup near line storage What performance must be maintained e How will the other device under consideration be used How much demand will the additional device place on the bus e Will wide and narrow devices have to be mixed e Are there devices on the internal part of the SCSI bus e Will a single ended or differential interface be used 2 10 Chapter 2 Installation Connecting Power Connecting Power 1 Ensure the power switch on the jukebox is off see 3 Figure 2 1 2 Plug the socket end of the power cord into the power port on the bottom of the interface enclosure see 8 on Figure 2 2 iy i n ot a D tare co 9 i NOTE Use the power cord shipped with the jukebox 3 Plug the other end of the power cord into a power outlet 4 After the jukebox is moved to its operating location lower the leveler feet and tighten the 1 2 inch nut on each foot 5 Turn the power on TESTING and NOT READY alternately display Once the poweron test completes approxim
88. ksum error 05 See error 01 RAM test error 4 14 Chapter 4 Table 4 2 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures Translate motor error 06 See error 01 SCSI chip error 07 See error 01 Jukebox controller chip error 11 1 Check that the drive communication f cable to the interposer PCA is firmly Drive serial NG connected communications failure 2 Change the affected drive 1E Cannot translate the picker and or sense that it has moved 1 Ifthe picker does not move at all check Run FIND XLAT HOME test from the control panel the connections on the umbilical cable If the connections are good and the picker still does not move change the umbilical cable If the picker moves a little but does not reach the side of the frame the translate motor on the picker is probably defective Change the picker If the picker moves properly to the side the translate sensor is probably defective Change the picker Chapter 4 4 15 D i a J D ya i ie D ec ie vA ZUNOOYSqNOIL Table 4 2 Troubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 1F Occurs when trying to sense a move of the carr
89. lacement OVervieW Griese aii ie ras ar een eerie 5 2 Protecting Yourself and the Product cccccccccsssececeessseceeeesssseeeeeeees 5 3 Electrostatic Discharge ESD Precautions cccccccceseeneees 5 3 Required Tooli ecarri ATES E O 5 3 Service ACCESS hii a aaa etna a dante T 5 5 Removing the Right Left and Rear Access Panels 066 5 5 Removing the Left and Right Front Panels ccccccccesereees 5 6 Replacing a Power Supply cccccccccsssscccesssscceceessseeecsessseeeeesessneeeeesees 5 9 Replacing the Mailslot ASSeMbLy cccscccccesssscecesesseceeessssteeeessees 5 11 Reassembly Notes 0 cccccccssssssecessssccecessssececeseseeeeeeeseeseaeeeseseeaeees 5 12 Replacing the Control Panel Assembly cccssscccesssscceeesesssseeeeeees 5 13 Reassembly Notes ccccccccsssssecesesseccecseseeececsesseeaeeeesseeeeeesssseeaeees 5 13 Replacing an Optical Drive Jukebox Offline 0 cccecceeeeseeeeeees 5 15 Replacing an Optical Drive Jukebox Online ceeecceessseeeeees 5 19 Reassembly Notes 0 cccccccssssssecessssceecessesececseesseaeeeesseseeeeeeseeeaeees 5 24 Replacing the Interposer PCA 0 cccccccccessscceceesssececeeeseeeeesessaeeeeneeea 5 26 Replacing the Picker aneansmd anena na a aa 5 27 Removing Replacing the Translate Frame Including the Picker 5 33 Reassembly Notes 0 ccccccccssssscecesssseccecessseececescseeaeecsseeseeeeees
90. late Frame Figure 5 34 Placement of the Ropes in the Rope Coupler wn go 2 Q Q j pur eaowoy Qe Deep slot holds two Motor Gear Box Rope Drive Rope Slave Rope front rope Slave Rope rear rope Chapter 5 5 49 Removal and Replacement Replacing the Controller PCA Replacing the Controller PCA 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 2 Remove the six T 20 screws on the controller PCA cover see Figure 5 35 Note the two reference pin holes on the rear edge of the cover Use these pins to position the cover correctly during reassembly Figure 5 35 Removing the Controller PCA Cover 5 50 Chapter 5 Removal and Replacement Replacing the Controller PCA Figure 5 36 Controller PCA Cables and Screws ee 3 Disconnect the following cablesfrom the controller PCA see Figure 5 35 e SCSI cable 1 e Power cable 2 ve io 5 gt O Q io 5 pue eAouIay e Motor encoder and power cables 3 e Picker cable 4 4 Remove the seven T 20 screws from the controller PCA and remove the PCA Chapter 5 5 51 Removal and Replacement Replacing the Interface PCA Replacing the Interface PCA 1 Remove the left access panel refer to Removing the Right Left and Rear Access Panels on page 5 2 Remove thefour T 20 screws hol
91. lays CONFLICT and rejects the ID 9 Press CANCEL until READY displays CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Check the host system manuals for information about checking the SCSI bus status Q o 5 Eh ya D jan 5 pue uoneIodo 10 Turn the jukebox OFF then ON to save the IDs to the jukebox flash ROM Chapter 3 3 19 CAUTION Operation and Configuration Setting an Operating Configuration Setting an Operating Configuration READY gt ADMIN gt CONFIG Configurations customize the way the jukebox operates Start with READY in the display 1 2 Press NEXT until ADMIN displays Enter the administration password You may have to coordinate with the system administrator to enter the password I TEST displays Press NEXT until CONFIG displays and then press ENTER Press NEXT or PREV until the name of the configuration you want to set displays and then press ENTER Configurations are described on the following pages If the configuration has multiple settings the current setting flashes Otherwise the configuration is set and a confirmation message displays If the current configuration setting is flashing press NEXT or PREV until the desired setting displays and then press ENTER OPTION SAVED displays and then the co
92. lish Translation of Finland Regulatory Information v2 a S10 pue Ajayes English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT The same in Swedish HP SureStore Optical 160ex 320ex 400ex 300mx 600mx 700mx jukeboxes are for user safe class 1 laser products In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product The jukebox was type approved in Finland for laser safety by the National Board of Labour Protection The safety class of the products was defined according to the resolution No 472 1985 of the Council of State and the standard EN 60825 WARNING The use of the product otherwise than specified in the user s manual may expose the user to laser radiation exceeding safety class 1 The same warning in Swedish SERVICE There are no user serviceable parts inside the jukebox The jukebox products can be serviced only by qualified service personnel The optical drive mechanism s installed inside the library system shall not be opened or disassembled during service WARNING If the enclosure of the optical drive mechanism is opened and the safety interlock disabled you may be exposed to the laser radiation when the drive is operating Avoid exposure to the beam The same warning in Swedish The information about the radiation characteristics of the laser diode used in the optical drive mech
93. ly all the way back AT Move picker plunge assembly forward a small amount from full retracted position Completes rearm of the picker mechanism A8 Move to a position where the picker thumb sensor can be read Used in the find plunge home recalibration A9 Move to a position where the current active picker can be read Used in the plunge home recalibration AA Fully retract picker plunge assembly to switch the active picker One of three moves used to make the top picker the active picker during a picker recalibration AB Move picker plunge assembly forward a small amount to complete the rearm of the picker mechanism One of three moves used to make the top picker the active picker during a picker recalibration AC Move picker plunge assembly forward to normal position after a active picker has been change by micro moves AA and AB One of three moves used to make the top picker the active picker during a picker recalibration AD Move the picker plunge assembly a small amount away from the flip mechanism so that the mechanism is rearmed for a flip Used in a flip sequence AE Move the picker plunge assembly out a small amount from the full retracted position to relieve the pressure on the mechanism after a flip 4 36 Chapter 4 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex AF Fi
94. may be This prevents inadvertent interference with the good drive during this procedure Online Drive Replacement LEDs Communication Switches and vs io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 19 Removal and Replacement Replacing an Optical Drive Jukebox Online Drive Cables 4 Remove the two drive power connectors from the interposer PCA see 2 on Figure 5 10 5 20 Chapter 5 Removal and Replacement Replacing an Optical Drive Jukebox Online 5 Remove all other drive cables to the failed drive e 3 SCSI e 4 drive interface cable e 5 drive fan power cable 6 Remove the T 20 screw holding the drive enclosure to the chassis for the enclosure holding the failed drive CAUTION When removing the drive enclosure from the chassis in the next step be careful not to damage the cables to the other drive in that stack 7 Carefully slide the drive enclosure back and out of the chassis Avoid catching the enclosure on cables connected to the other drive enclosure in the stack WARNING The jukebox is active during an online replacement procedure the picker may move at any time Do not extend your hand through the chassis into the interior of the jukebox 8 If there is a disk in the drive use a disk eject tool to remove the disk from the drive a Insert the eject tool or paper clip into the disk eject access hole see Figure 5 11 ve io 5 gt fo
95. ment Replacing the Control Panel Assembly oriented incorrectly Chapter 5 Removal and Replacement Replacing an Optical Drive Jukebox Offline Replacing an Optical Drive Jukebox Offline NOTE Before replacing a drive obtain the most current version of the jukebox controller and drive firmware for the model and option of the jukebox you are servicing Firmware for all models and options of this jukebox is available for download at www hp com 1 Remove the right side panel see Removing the Right Left and Rear Access Panels on page 5 2 Remove the drive cables for the failed drive from the interposer PCA The cable group for drive 1 is shown on Figure 5 6 3 Remove the T 20 enclosure mounting screw on the enclosure holding the failed drive The mounting screws for both drives are shown in Figure 5 6 Figure 5 6 Removing Drive Cables and Enclosure Mounting Screw wn ae 55 o O 2 5 hes z 2a Chapter 5 5 15 Removal and Replacement Replacing an Optical Drive Jukebox Offline 4 Carefully slide the drive enclosure back and out of the chassis Avoid catching the enclosure on cables connected to the other drive enclosures 5 Remove the T 10 screws that hold the small cable access panel on the top of the drive enclosure Remove the panel see Figure 5 7 Figure 5 7 Unmounting a Drive From An Enclosure 6 Disconnect the drive cables from the rear of the drive see Figure
96. mmendation is the same whether the bus is single ended or differential One reason for the recommendation is that interactions on a SCSI bus can be complicated The more devices on the bus the more chance for problems Another reason is that this jukebox when fully utilized is capable of using up the full bandwidth of the bus Performance of one or all of the devices on the bus can be affected Consider the quantity of data that the bus will have to carry the frequency of data transfer and the priority of the data transfer under consideration If the jukebox is used as a backup or archive device the demands on the jukebox will be different than if the jukebox is used for near online storage where requests for data are more random in both frequency and amount If the jukebox will be used at the same time as the other device or devices you should expect a drop in performance Mixing Wide and Narrow Devices Try to cable systems so that you do NOT mix wide and narrow buses Connecting devices of the same bus width such as all narrow 50 pin is a simple process of daisy chaining the devices and terminating both ends of the bus However mixing narrow and wide devices invites problems This method should only be implemented by an experienced systems integrator who is highly knowledgeable about SCSI Since the wide 68 pin buses need more data lines on the bus for their data transfer it s necessary that the cables connecting the devices are
97. module is plugged into a connector on the interposer PCA see 1 on Figure 5 14 All jukeboxes are shipped with a full complement of slots installed The jukebox may however be sold and used as a half version using 32 slots When a configuration module is plugged into the interposer PCA and power is turned on the jukebox will sense the additional 32 slots and automatically begin operating as a full 64 slot jukebox This presence of this module is confirmed regularly by the jukebox firmware If the module is removed the jukebox will fail When restarted the jukebox will once again operate in the half mode 6 10 Chapter 6 Figure 6 4 Theory of Operation Power Supplies Power Supplies There are two autoranging power supplies e One supplies 5 volts at 15 amperes and 12 volts at 10 amperes which powers the drives and the jukebox logic e The other supply provides 24 volts at 5 amperes which powers the motors Power Supplies and Poweron Sequence 5 V 5 12 V PC LAN Module 2 V Power Supply LINE LINE IN Power Distribution 5 V 5 12 V Pelay g Jukebox 2v 4 Power Supply 24 V j 24 V R 24 V 7 Saben Jukebox 24 V Controller Power PCA Good Standby Power Switch O Line power is connected through the power distribution PCA in the interface enclosure Connection is direct to the 24 volt power su
98. n the four T 10 screws that mount the drive into the enclosure 12 Remount the cable access panel on top of the enclosure with two T 10 screws see Figure 5 7 13 If a disk was removed from the failed drive replace the disk into the drive in the same orientation 14 Insert the drive enclosure into the chassis and secure the enclosure with a T 20 screw see Figure 5 6 15 Connect all drive cables to the interposer PCA as listed in Figure 5 6 e 1 drive encloser fan power e 2 drive interface cable e 3 SCSI cable e 4 drive power cable two connections 5 18 Chapter 5 NOTE Figure 5 10 Removal and Replacement Replacing an Optical Drive Jukebox Online Replacing an Optical Drive Jukebox Online Before replacing a drive obtain the most current version of the jukebox controller and drive firmware for the model and option of the jukebox you are servicing Firmware for all models and options of this jukebox is available for download at www hp com 1 Remove the right side panel see Removing the Right Left and Rear Access Panels on page 5 2 On the interposer PCA note which drive shows a blinking status LED Slide the communication switch to the left for this drive there is a set of LEDs and switches for each drive an example is shown by 1 on Figure 5 10 3 Slide the communication switch to the left for the other drive in the stack above or below the failed drive as the case
99. nels see Chapter 5 Figure 5 1 and check the connections to the display PCA Power cycle the jukebox e If problem remains consider changing the display PCA controller PCA and cables in that order Changed the drive ID e Ensure that the new drive ID was saved but the new ID isn t procedure was completed recognized e Ensure that the ID is not a duplicate of another ID on the bus e Power cycle the jukebox Some computers require a restart to recognize new SCSI IDs Customer forgot the Restore the factory default settings password e Hold down the ENTER and NEXT key while power cycling the jukebox or e Download the base code of the jukebox Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface 4 8 Chapter 4 Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Table 4 1 Troubleshooting Problem What to do Disk inserted in the e Press CANCEL Insert the disk in the mailslot but LOAD ERROR or FAILED displays mailslot again See Loading an Optical Disk into the Jukebox in this chapter for the correct disk loading orientation e Ifthe light bar on the front panel is orange cycle power to the jukebox Try to load the disk again when READY displays e Check to see if the mailslot rotates in If the m
100. nfiguration s name and setting displays Press CANCEL to return to READY Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI device when the bus is active can result in data loss and or indeterminate bus states Check the host system manuals for information about checking the SCSI bus status Turn the jukebox OFF then ON to save the configuration to the jukebox flash ROM 3 20 Chapter 3 Operation and Configuration Setting an Operating Configuration Configurations are described in the following table Configuration Choices Configuration Description Name RECOVERY Toggles between ON and OFF If set to ON the ON OFF jukebox attempts to recover from errors If set to OFF the jukebox immediately stops moving if an error condition occurs The default configuration is RECOVERY ON and recovery should remain ON under normal conditions RESTORE Sets all jukebox configurations to default DEFAULTS settings CLEAR Sets all jukebox odometers to zero ODOMETERS DUAL PICKER Toggles between ON and OFF If set to ON the ON OFF jukebox runs with dual picker addressing ON If set to OFF the jukebox runs with dual picker addressing OFF The default setting is DUAL PICKER ON and this mode should remain ON under normal conditions Single and dual picker address
101. nited Kingdom Telecommunications Act 1984 ccccccesssseeeees A 4 Declaration of Conformity ccccsssscccccesssecceceesssececesssneeeeesssseeeeeees A 5 Herstellerbescheinigung cccccccccsssscceccessseccecessssececesssseceecssssseeeesees A 6 English Translation of German Sound Emission Directive A 6 Turvallisuusyhteenvet0 ccccccscccccessssceccsssseceecssssseeecesssseeeessesseeeesees A 7 Laserturvallisuus sci u dit aodni ea eRe A 7 Huolto ssena aie ees SUL eis A 7 English Translation of Finland Regulatory Information A 9 Japanese VCCI Statement cccccccccssssscecesssseecesesseceeeeeeseeaeeeeeseaaeees A 10 Index TOC ix Contents TOC x Figures Figure 1 1 Clearance Requirements 1 4 sar tule ae ce SE ek a ee ae 1 10 Hipure 2ol Right Side 2045 2 ais a a cog he a Se Os NE 5 Ae hd ts og 2 3 Figure 2 2 Left Side 0 cee eee eee eee eee een ene 2 4 Figure 2 3 Connecting the Jukebox as the Only Peripheral 2 8 Figure 2 4 Two or Four Drives Basic SCSI Addressing 04 2 15 Figure 2 5 Two or Four Drives LUN Addressing Controller Drives Use Same ID 1 0 eens 2 16 Figure 2 6 Two or Four Drives LUN Addressing Controller Drives Use Different IDs 000 0 ccc cee 2 17 Figure 3 1 The Jukebox Control Panel 0 0 ccc eee eee 3 4 Figure 3 2 Jukebox Display Menu Tree 0 0 cee 3 6 Fig re 3 3 Le
102. nsioner to Mount on the Translate Frame 5 49 Figure 5 34 Placement of the Ropes in the Rope Coupler 5 49 Figure 5 35 Removing the Controller PCA Cover 0 00 e eee eee 5 50 Figure 5 36 Controller PCA Cables and Screws 0 0000 c cee eee eee 5 51 Figure 5 37 Removing the SCSI Interface Module 0 0000 0005 5 52 Figure 5 38 Removing the SCSI Interface PCA 0 0 eee eee 5 53 Figure 5 39 Cables on the Interface PCA 0 cece 5 54 Figure 5 40 RFI Clamp on the GPIO and SCSI Cables 5 56 Figure 5 41 Cable Clamps on the GPIO and SCSI Cables 5 57 Figure 5 42 EMI Strip on the Right Side Panel 0 0 0 0 00 eee 5 57 Figure 5 43 Exploded View 1 of 3 2 0 ccc eee eens 5 66 Figure 5 44 Exploded View 2 of 3 0 0 ccc cece eee eee teens 5 67 Figure 5 45 Exploded View 3 of 3 2 0 cece tenes 5 68 Figure 5 46 Power Cabling ersun entenana a aenn a hee eh oe eee Decker edt 5 69 Figure 5 47 Rope and Pulley System 000 c cece eee eee 5 70 Figure 6 1 SCSI Command Translations 0 00 eee eee eee 6 3 Figure 6 2 Robotic Controller PCA Block Diagram 00055 6 6 Figure 6 3 Interposer PCA Block Diagram 0 00 e eee ene 6 7 Figure 6 4 Power Supplies and Poweron Sequence 0000 evenness 6 11 Figure 6 5 SCSI Interface PCA Block Diagram
103. ntinuously and rapidly flash to alert the user to this error No damage is caused to the chips on the PCA by having connectors in the wrong position During powerup the position of the interface selector switch is checked to see which external bus is active and if the proper bus type is on the selected interface port If the differential bus is active the DIFFSENSE signal on the SCSI bus is checked If this signal is LOW it means that a single ended bus has erroneously been connected to the differential connector The bus is immediately made inactive to protect the chips In addition to checking the position of the interface select switch on powerup the controller is informed of any change to this switch during normal operation If the switch position is changed a BUS RESET signal is sent to the robotics controller on the internal SCSI bus It is important to provide proper termination on whichever external SCSI bus single ended or differential that is in use If the SCSI bus is not being daisy chained to another peripheral and terminated there then termination must be provided at this PCA 6 14 Chapter 6 Theory of Operation Configuring This Jukebox on a SCSI Bus Configuring This Jukebox on a SCSI Bus This jukebox is a fast and narrow SCSI device with the capability to connect to either a narrow single ended bus or a wide differential bus In the diagram below note that the single ended 50 line bus is brought directl
104. o select other drives and press ENTER 7 After viewing the revision level for all drives press CANCEL 8 Determine if the jukebox and or drives have the current firmware revision level e Ifthe firmare is current no download is necessary e Ifthe jukebox controller and or drive firmware is not the latest go to the next section Download Firmware as Necessary ve io 5 gt O Q io 5 ue eAoula I A Download Firmware as Necessary Ensure that the jukebox is not in LUN mode Downloads must be done in basic SCSI addressing mode LUN mode off If you are going to download firmware for the jukebox controller the Chapter 5 5 59 NOTE Removal and Replacement Upgrading Firmware to the Current Revision Level customer s default configurations should be recorded so that the jukebox can be correctly restored Go to the CONF menu on the control panel to access and display the current jukebox configurations 1 Turn the jukebox off 2 Ensure that your PC tool is off 3 Remove any cable connections to the single ended ports on the interface module A service SCSI cable is stowed to the left of the drives This cable is provided in case you need it in the next step 4 Connect a SCSI cable between your PC tool and one of the single ended ports on the interface module Connectors on the module are high density Place the interface select switch to the single ended position if
105. o view and change drive settings for online drive replacement 3 8 Chapter 3 Operation and Configuration Understanding Display Window Messages NOTE When a menu selection flashes press ENTER to choose that selection or press PREV or NEXT to display other choices that available in that part of the menu You can display the selections listed in boxes below the shaded choices in Figure 3 2 by pressing ENTER when one of the shaded choices displays Press PREV or NEXT to scroll through the list To perform the displayed operation press ENTER Q 5 Eh ya D jan 5 pue uoneIodo Chapter 3 3 9 Figure 3 3 Operation and Configuration Loading a Disk Loading a Disk Start with READY or LOAD in the display Loading a Disk 1 Insert a disk into the mailslot with Side A of the disk facing up The shutter end of the disk goes in the mailslot first When the disk is inserted it is automatically pulled into the mailslot An incorrectly inserted disk is rejected CART IN WRONG displays briefly and then LOAD SLOT displays is flashing and is the number of the first available storage slot in the jukebox If you want to select the storage slot number that shows in the display press LOAD or ENTER If you want to choose a different storage slot press NEXT or PREV until the desired slot number displays and then press ENTER LOADING displays as the jukebox move
106. on or choice PREV scrolls the display choice backward by one NEXT scrolls the display choice forward by one ENTER selects the displayed choice 5 Power switch Used to power the jukebox on and off 6 Mailslot Used to load and eject optical disks Figure 3 2 shows the jukebox menus available using the control panel selection buttons Chapter 3 3 5 Figure 3 2 PREV NEXT See Setting a New Administration Menu Password service use EXCHANGE DEMO INIT MECHANICS INIT ELEM STATUS MAGAZINE 0 DRIVE IO MAILSLOT 10 VERTICAL TEST TRANSLATE TEST FLIP TEST PICKER TEST FIND PLUNGE HOME FIND VERT HOME FIND XLATE HOME VERTICAL ENCODER EMPTY DRIVES EMPTY PICKER FILL PICKER EXERCISE MECH WELLNESS TEST CLEAR SOFT LOG CLEAR HARD LOG PLUNGE FULL SPD PLUNGE 1 2 SPD PLUNGE 1 4 SPD STARWARS BOTTOM THUMB TOP THUMB TRANSLATE SENSOR Operation and Configuration Operating the Control Panel Jukebox Display Menu Tree PREV NEXT REVISION JUKEBOX PRODUCT SN Hit FWTYPE xxx DRIVES SLOTS JKBX ODOMETERS HOURS MOVES FLIPS XLATES ROTATES DRIVE LOADS DRIVE DRIVE FW D REV x xx DRIVE SN DH HHH HARD ERRORS PREV NEXT RECOVERY ON OFF RESTORE DEFAULTS CLEAR ODOMETERS DUAL PICKER ON OFF STARWARS ON OFF NEW PASSWORD SCSI LOG ON OFF SECURE ON OFF HARDWARE ERR FRU 1 3 MOLON ars SECURE MAIL OUT IN SOURCE
107. onsibility HP will perform the site preparation verification and or installation on a time and materials basis Chapter 1 Product Information Environmental Specifications 1 12 Chapter 1 iy i n ot _ D co co Q i Installation Chapter 2 a Installation Overview Overview This chapter gives information on the following topics 2 2 identifying controls and features connecting SCSI cables to the jukebox connecting the jukebox as the only peripheral connecting the jukebox with other peripherals connecting power configuring write verify default SCSI IDs in normal and LUN addressing moving and shipping the jukebox Chapter 2 Installation Identifying Controls and Features Identifying Controls and Features Figure 2 1 Right Side iy i nan e es a tab cot co Q i WA 1 Control Used to manually control and monitor panel operation of the jukebox A full description of the controls and indicators is in Chapter 3 2 Mailslot Used to load and eject optical disks 3 Power switch Used to power the jukebox on and off 4 Right access A panel that covers access to the optical drives panel and interposer PCA Chapter 2 2 3 Installation Identifying Controls and Features Figure 2 2 Left Side ANALA 2 4 Chapter 2 Installation Identifying Controls and Features
108. oo ntrol EEPROM s gt 53080 SCSI Bus uP 2 Clock Control i LUN Control Interrupt Autochanger e ASIC Motor Driver E oa Control Motor Panel Driver w 2 3 xX 5 General Purpose Motor 7 Bus Driver 2 D Position Feedback Interposer PCA 6 6 Chapter 6 Theory of Operation Interposer PCA Interposer PCA The interposer PCA is an extension of the controller PCA Figure 6 3 Interposer PCA Block Diagram Drive Power Circuitry Address Power and GPIO Bus Decode from AC Data Controller Buffering Drive 1 AG Interface g Interface Connector om Registers 5 Online E Drive Repair LEDS Drive 2 21 Drive 2 AC Interface Interface Connector Mailslot Registers Sensors and Front Panel Keys Register J3 Mail_Slot Drive 3 Drive 3 i AC Interface Interface Connector Registers Drive 4 Drive 4 32 AC Interface interface Connector Registers Serial Serial Port Port Mux SCSI CONNECTIONS ae gt e Hr lt e es io gri lgi S 2 9 Buffer Chapter 6 6 7 Theory of Operation Interposer PCA Use the top portion of the diagram for the following explanation The single GPIO and power connection from the controller PCA is J20 Address decode and data buffering takes addresses from the controller PCA and sends the data to proper locations and takes received data and ro
109. ooting and Diagnostics Recovery Procedures for Specific Hardware Errors Table 4 2 Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 45 Put mailslot in 1 Cycle power to the jukebox to initiate a poweron test sequence 2 Check to see if mailslot rotation works If the mailslot rotates in change the picker If the mailslot does not rotate in change the mailslot 46 Get mailslot out 1 Cycle power to the jukebox to initiate a poweron test sequence 2 Check to see if mailslot rotation works If the mailslot rotates in change the picker If the mailslot does not rotate in change the mailslot 47 Test mailslot 1 Cycle power to the jukebox to initiate a poweron test sequence 2 Check to see if mailslot rotation works If the mailslot rotates in change the picker If the mailslot does not rotate in change the mailslot 48 Rotate mailslot in 1 Cycle power to the jukebox to initiate a poweron test sequence 2 Check to see if mailslot rotation works If the mailslot rotates in change the picker If the mailslot does not rotate in change the mailslot 49 Rotate mailslot out 1 Cycle power to the jukebox to initiate a poweron test sequence 2 Check to see if mailslot rotation works If the mailslot rotates in change the picker If the mailslot does not rotate in change the mailslot Chapter 4 4 21 D i a
110. or the jukebox controller JKBX ID and the drives DRV Tables mear the end of Chapter 2 show jukebox default settings and an example of setting the jukebox controller and drives to different IDs one digit apart Placing a device ID between the jukebox controller ID and the ID for the drives can cause bus management problems For this reason the jukebox will not accept IDs for the jukebox controller and drives that are more than one digit apart An attempt to set IDs more than one digit apart will cause a CONFLICT message 6 Press NEXT or PREV until the desired ID displays and then press ENTER If the jukebox is set to LUN MODE ON go to Step 8 Only one ID can be changed and the ID automatically updates when you press ENTER 7 If using basic SCSI addressing LUN mode OFF Press NEXT until UPDATE displays and then press ENTER 8 UPDATE or WAIT FOR UPDATE and then ID S SAVED displays briefly e Ifthe new settings do not conflict with other SCSI IDs on the bus SCSI ID S displays e Ifthe new settings conflict with other IDs on the SCSI bus CONFLICT ABORTED displays briefly and then VIEW ID S displays Any changes entered are lost and you must repeat steps 3 through 6 to set a new ID NOTE When in LUN mode 3 18 Chapter 3 Operation and Configuration Setting the SCSI IDs If the new ID chosen results in the IDs for the jukebox controller and the drives being more than one digit apart the jukebox disp
111. otes important information Keycap Keys on the control panel Computer Output Information displayed in the display window and menu items that you can select Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed Do not proceed until you fully understand and meet the required conditions Cautions call attention to an operating procedure or practice that could damage the product if not correctly performed Do not proceed until you understand and meet the required conditions Notes provide information that aid in understanding the operation of the product In This Manual This user s guide includes Chapter 1 Product Information Chapter 2 Installation Chapter 3 Operation and Configuration Chapter 4 Troubleshooting and Diagnostics Chapter 5 Removal and Replacement Chapter 6 Theory of Operation Appendix A Safety and Regulatory Information Index Contents Product Information OVE EW GiieccnG iain ia ae ante ee ee 1 2 Technical Specifications 2 0 0 0 ceeceeeccesecessecescecececeseeeaeeeseesseeesneeeeneers 1 3 Environmental Specifications ccccccccccesssscceceesssececesssseceecssssneeeesees 1 6 Clearance Requirements ccccsccccesssscececeesssececesesneeecessesseeeesees 1 9 Location Requirements cssssccccccccecsceeseesennsaeceeeesseeeeessenseeeeees 1 10 Responsibilities urere nT e e 1 11 Installation OT ma AE E E E ET 2 2 Iden
112. ou pull the mailslot out of the chassis see Figure Figure 5 4 Figure 5 4 Mailslot Assembly Mounting Screws ve io 5 gt O Q io 5 ue eAoula I A Chapter 5 5 11 Removal and Replacement Replacing the Mailslot Assembly Reassembly Notes Thread the mailslot cable down through the slot on the top of the PCA enclosure while inserting the mailslot into the chassis After mailslot is installed connect the mailslot cable to the interposer PCA 5 12 Chapter 5 Figure 5 5 Removal and Replacement Replacing the Control Panel Assembly Replacing the Control Panel Assembly 1 Remove the right front panel see Removing the Right Left and Rear Access Panels on page 5 and Removing the Left and Right Front Panels on page 6 2 Turn the panel upside down 3 Remove the four T 10 sheet metal screws from the control PCA retaining ring to detach the control panel PCA from the mounting assembly see the arrows on Figure 5 5 4 Remove the control panel Control Panel Assembly Mounting Screws Display PCA Reassembly Notes When replacing the right front panel back onto the chassis ensure that the control panel is turned to face the same way as when the panel was removed see Figure 1 The control panel PCA can be damaged if Chapter 5 5 13 ve io 5 gt O Q io 5 pue eAouIay Removal and Replace
113. oubleshooting and Diagnostics Recovery Procedures for Specific Hardware Errors Hardware Errors Verification Recovery Error Code hex Verification Recovery Procedures 42 Put cartridge in a drive Failed inserting a cartridge into a drive 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display 2 Remove rear panel and run the Wellness Test Drive I O test and Exercise Mechanics test Note where the problem occurs If indicates the drive change the drive If it indicates a picker error change the picker 43 Get cartridge from a drive Failed extracting a cartridge from a drive 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display 2 Remove rear panel and run the Wellness Test Drive I O test and Excercise Mechanics test Note where the problem occurs If indicates the drive change the drive If it indicates a picker error change the picker 44 Test drive 1 Look at the micro move error of the failure in the error log under INFO and Hardware Error in the control panel display 2 Remove rear panel and run the Wellness Test Drive I O test and Excercise Mechanics test Note where the problem occurs If indicates the drive change the drive If it indicates a picker error change the picker 4 20 Chapter 4 Troublesh
114. ove the drive rope from the rear tensioner see 2 on Figure 5 30 a Unfasten the spring b Pull both ends of the rope out of the tensioner 7 Remove the T 15 screw from the rope coupler cover see 1 on Figure 5 31 Disconnecting the Rope Coupler Deep slot holds two ropes Motor Gear Box Rope Drive Rope 8 Remove the drive rope from the coupler see 2 on Figure 5 31 Chapter 5 5 47 ve io 5 gt fo Q io 5 pur eaowoy Figure 5 32 Removal and Replacement Replacing the Vertical Motor Gear Box 9 Remove the drive motor and gear box see Figure 5 32 a Remove the T 25 screw from the base of the gear box b Tip the gear box forward and lift it out Vertical Motor Gear Box Mounting Screw Reassembly Notes When replacing the rear rope tensioner be sure that the tensioner spring area is positioned so that it faces you This ensures that the rope tensioner is in the right position to fasten to the translate frame see Figure 5 33 To give yourself enough slack in the fasten the drive rope ends to the rope tensioner before hanging the drive rope over the top two pulleys Before applying tension by setting the rope tensioners insert the ropes into the rope coupler and attach the coupler cover plate see Figure 5 31 5 48 Chapter 5 Removal and Replacement Replacing the Vertical Motor Gear Box Figure 5 33 Positioning the Tensioner to Mount on the Trans
115. ove up Used in the motor test during powerup 17 Move down Used in the motor test during powerup D i a J D itje i O D p QO vA ZUNYOOYSAqQNOIL 62 Move slowly to one side of the translate frame Used to find translate home during powerup Movements after powerup use the translate home ID 63 63 Move to one side of the translate frame Used to find translate home 67 Move a short distance back from the plunge position where an overforce shutdown error occurred Relaxes the tension 68 Retract the plunge assembly on the picker all the way back to find home in the plunge axis May start a flip depending on starting position One of three plunge find homes in the sequence 68 69 6A 69 Retract the plunge assembly on the picker all the way back and flip the picker at the same time Used to find home in the plunge axis One of three plunge find homes in the sequence 68 69 6A Chapter 4 4 31 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex 6A Retract the plunge assembly on the picker all the way back and then flip the picker Used to find home in the plunge axis Second flip of the sequence One of three plunge find homes in the sequence 68 69 6A 6B Plunge toward magazine to get cartridge 6C First time plunge into magazine
116. pply When the 24 volt power supply comes up and is good AND if the power standby switch on the right side of the jukebox is in the ON position the output of the 24 volt power supply is enabled The 24 volt output closes the relay on the power distribution PCA allowing line power to be applied to the 5 12 volt power supply for the jukebox The 24V power supply is equipped with a fan detect circuit that turns the supply off if the fans over the drives stop operating Chapter 6 6 11 gt e r lt lar gri jg eS 2 9 Figure 6 5 SINGLE ENDED Theory of Operation SCSI Interface PCA SCSI Interface PCA The SCSI interface PCA has two major functions e Logically connect the active host SCSI bus single ended or differential to the internal single ended SCSI device bus e Operate in a LUN mapping mode Internally the jukebox has a single ended SCSI bus The external differential and single ended connections are on the top of the PCA and the single ended bus connection to the jukebox is on the bottom A slider switch between the two external connectors on the top of the PCA selects which type of input will be accepted See Figure 6 5 SCSI Interface PCA Block Diagram AC INTERFACE 8051 XCLK _CS_RD WR ALE AD 0 7 SINGLE ENDED INTERFACE INTERFACE oS CORONA CONTROL HOST OUT FIFO CONTROL CONTROL DIFFERENTIAL INTERFACE REQ FIFO
117. puolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r laserstr lning som verskrider gr nsen f r laserklass 1 Huolto HP SureStore Optical 160ex 320ex 400ex 300mx 600mx 700mx levymuistiasemien sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Levymuistiaseman sis lle asennettujen luku kirjoitusyksik iden suojakoteloa ei tule avata huoltotoimenpiteiden yhteydess VARO Mik li luku kirjoitusyksik n suojakotelo avataan ja suojalukitus _ ohitetaan olet alttiina lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Appendix A A 7 Safety and Regulatory Information Turvallisuusyhteenveto Om skyddsh ljet av den optiska drivmodulen ppnas och sp rren urkopplas da apparaten r i funktion uts ttas anv ndaren f r laserstr lning Betrakta ej str len Tiedot luku kirjoitusyksik ss k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 680 nm 5 2 Gb drv 660 nm 9 1 Gb drv Teho 60 mW Turvallisuusluokka 3B A 8 Appendix A Safety and Regulatory Information Eng
118. r connection to the host computer system or other devices depends on which interface type you select The following table lists the maximum SCSI bus lengths available Maximum SCSI External Cable Lengths Assuming no SCSI devices internal to the host computer Interface Type Maximum External Cable Length Single Ended SCSI 3 meters 9 8 feet 50 pin high density connector Differential SCSI 25 meters 82 0 feet 68 pin high density connector Use SCSI cables with thumbscrew connectors Clip type cables may be used if you first remove the mounted thumbscrew studs with a flat blade screwdriver If the thumbscrew studs are not removed interference 2 6 Chapter 2 Installation Connecting SCSI Cables to the Jukebox between the cable and the studs may result SCSI cables are listed in the replaceable parts list at the end of Chapter 5 5 ZA o D D A o 5 Chapter 2 2 7 Installation Connecting the Jukebox as the Only Peripheral Connecting the Jukebox as the Only Peripheral NOTE This following configuration is the recommended configuration for this jukebox Figure 2 3 Connecting the Jukebox as the Only Peripheral Refer to Figure 2 land Figure 2 2 for the locations of the following switches and connectors 1 Ensure the power to the host computer is turned off 2 Remove the left side access panel side opposite the mailslot side by li
119. r path Used during an ISTAT no cartridge in the picker and no cartridge was contacted in the first magazine Chapter 4 4 37 Troubleshooting and Diagnostics Description of Micro Moves Table 4 4 Micro Move IDs and Expanded Descriptions Micro Move Description ID hex B6 Pull picker plunge assembly fully back to rearm a put Enable the picker to replace the cartridge it picked up during an ISTAT B7 First of two moves that put a cartridge back into the magazine after the cartridge is detected during an ISTAT Moves the cartridge almost fully into the magazine Followed by micro move B8 B8 Second of two moves that put a cartridge back into the magazine after the cartridge is detected during an ISTAT Moves the cartridge fully into the magazine B9 Second of two moves to test for the presence of a cartridge in a magazine during an ISTAT when there is a cartridge in the picker Slow move to check for an overforce cartridge in the magazine slot Follows micro move BA BA First of two moves to test for the presence of a cartridge in a magazine during an ISTAT when there is a cartridge in the picker Fast plunge that places the cartridge and the picker close to the magazine Followed by micro move B9 BB Testing for media in picker After the physical force check BC Retract picker plunge assembly after detecting a cartridge in the drive Used in an ISTAT when there is a cartridge
120. r the ADMIN menu press NEXT or PREV or until the desired choice displays and then press ENTER 3 12 Chapter 3 NOTE CAUTION Operation and Configuration Changing the Administration Menu Password Changing the Administration Menu Password READY gt ADMIN gt PSWD 000 000 000 gt CONFIG The following procedure is normally not used by service 1 Follow the steps on the previous page to enter the customer s password or the default factory set password 000 000 000 2 TEST displays Press NEXT until CONFIG displays and then press ENTER 3 Press NEXT or PREV or until NEW PASSWORD displays and then press ENTER 4 NEW 000 000 000 displays and the first set of three zeros flashes Press NEXT or PREV until the new number you want to assign to the first part of the password displays and then press ENTER The second set of three zeros flashes 5 Press NEXT or PREV until the new number you want to assign to the second part of the password displays and then press ENTER The third set of three zeros flashes 6 Press NEXT or PREV until the new number you want to assign to the third part of the password displays and then press ENTER 7 PASSWORD CHANGED displays Press CANCEL three times to return to READY Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI dev
121. rd You may have to coordinate with the system administrator to enter the password press ENTER If the jukebox configuration uses basic SCSI addressing LUN mode OFF JKBX ID LUN or DRV ID LUN displays JKBX ID stands for the current ID of the jukebox controller LUN is the current logical unit number and DRV ID is the current ID setting for the displayed drive number When using basic SCSI addressing the LUN is always 0 If the jukebox configuration uses LUN addressing LUN mode ON JKBX ID or DRVs ID displays is the current ID for the jukebox controller and drives when LUN mode is ON Q 5 Eh ya D T 5 pue uoneIodo Press NEXT until the setting you wish to change displays and then press ENTER The current ID begins flashing Chapter 3 3 17 Operation and Configuration Setting the SCSI IDs NOTE This jukebox by default assigns ID 6 to the jukebox controller When in LUN mode the jukebox controller ID uses LUN 0 for itself and assigns the drives on Bus 1 to LUNs 1 to 2 or LUNs 1 to 4 depending on whether there are two or four drives In the default cofiguration two types of devices controller and drives are assigned to ID 6 Some host computer systems do not allow assigning different device types to the same ID If the host computer system does not support multiple device types at the same ID and the customer will use LUN mode select different IDs f
122. re that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Disk inserted in the The disk transport mechanism already mailslot but contains a disk TRANSPORT FULL Be displays e Select EJECT Ifthe disk is not ejected from the transport mechanism and you receive the same error run the EMPTY PICKER TEST e Ifproblem remains refer to the host and application documentation for recovery procedures Disk inserted in the The jukebox mailslot sensors may have failed mailslot but MAILSLOT SENSOR e Remove and then re insert the disk displays e If problems remain check the mailslot sensors 4 10 Chapter 4 Table 4 1 Troubleshooting Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Problem What to do Disk eject attempted but an EJECT ERROR message displays e Press CANCEL Attempt to eject the disk again e Ifthe light bar on the front panel is orange cycle power to the jukebox and try to eject the disk again when READY displays e If there is no disk in the mailslot and this error message repeats check the connections to the mailslot Disk eject attempted but RESERVED displays The jukebox application software reserved the element for its use or a security configuration was set to prevent disk ejection e Ifappropriate
123. rew that holds the capture spring down see Figure 5 18 5 30 Chapter 5 Removal and Replacement Replacing the Picker Releasing the the Picker Capture Bracket Figure 5 18 7 Remove the capture spring by pulling it up and out of the unit 8 Rotate the capture bracket 90 degrees and pull the bracket down and out see Figure 5 19 Removing the Translate Frame Capture Bracket Figure 5 19 Removal and Replacement 5 31 Chapter 5 Removal and Replacement Replacing the Picker 9 Remove the tool you inserted into the rear of the vertical motor gear box and lower the translate frame and picker to the bottom of the jukebox 10 Tilt up the rear end of the picker and left it out of the frame see Figure 5 20 Figure 5 20 Rotating the Picker Assembly Out of the Translate Frame 5 32 Chapter 5 Removal and Replacement Removing Replacing the Translate Frame Including the Picker Removing Replacing the Translate Frame Including the Picker 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 CAUTION Raise the translate frame only by pulling on the vertical drive rope see the top arrow on Figure 5 21 The frame can be twisted by pulling it by the sides A twisted frame may cause various errors in operation 2 Raise the translate frame up approximately midway up and secure it with a screwdriver inserted into the hole on the r
124. right side panel see Removing the Right Left and Rear Access Panels on page 5 2 Disconnect all cables to the interposer PCA see Figure 5 14 3 Remove the eight T 20 screws holding the PCA to the chassis IMPORTANT CHECK TO SEE IF THERE IS A CONFIGURATION MODULE MOUNTED ON THE PCA 1 ON Figure 5 14 IF A CONFIGURATION MODULE IS INSTALLED TRANSFER THE MODULE TO THE REPLACEMENT PCA Figure 5 14 Disconnecting Cables and Screws 5 26 Chapter 5 Removal and Replacement Replacing the Picker Replacing the Picker 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 2 Pull the tab on the end of the picker umbilical cable to disconnect the cable from the bottom of the picker see Figure 5 15 Figure 5 15 Picker Umbilical Cable ve io 5 gt O Q io 5 ue eAoula I A Chapter 5 5 27 Removal and Replacement Replacing the Picker 3 Release the translate cable from the side of the translate frame nearest the front of the jukebox see Figure 5 16 a Depress the tension spring 1 on the side of the translate frame to release the tension on the cable and allow you to pass the cable up through the slotted hole 2 b Slide the cable into the pinch slot on the side of the picker 3 Placing the cable in the pinch slot prevents the cable from unraveling from the central picker hub Figure 5 16 Releasing and Stowin
125. rimeter Chapter 5 5 5 Removal and Replacement Service Access Figure 5 1 Mounting Screws on the Right Left and Rear Access Panels Removing the Left and Right Front Panels 1 Remove the rear panel refer to Removing the Right Left and Rear Access Panels on page 5 2 If removing the front right panel the panel on which the control panel is mounted refer to Figure 5 2 a Remove the control panel cover plate 1 Remove the control panel interface cable and power cable from the control panel PCA 2 and 8 c Rotate the control panel until the display faces the right end of the jukebox see 1 on Figure 1 Figure 5 2 Control Panel Cables Disconnected When Removing the Right 5 6 Chapter 5 Removal and Replacement Service Access Front Panel I a BWW Ss ve io an D Q Q pue pesowoy Chapter 5 5 7 Removal and Replacement Service Access 3 Depending on which panel you are removing remove the T 20 screws labeled 2 on the front and back of the left front panel or the T 20 screws labeled 3 on the front and back of the right front panel See Figure 1 Left and Right Front Panel Mounting Screws Z Ll VM ill 2 Remove the T 20 screw located under the rear edge of the top plastic center cover 4 on Figure 1 3 Pull the top plastic center toward the rear of the unit to unlock the tabs see 5 on Figure 1 4
126. rst of two moves to move the thumb to the magazine during an ISTAT when no cartridge is in the picker Next move is micro move BO BO Second of two moves to move the thumb to the magazine during an ISTAT when no cartridge is in the picker Slow move to check for an overforce cartridge in the magazine slot Bl Retract picker plunge assembly back into the picker toa point where the thumbs can unsplay Used during an ISTAT with no cartridge in the picker when the thumbs are splayed and are they must be unsplayed B2 Retract picker plunge assembly into the picker to a point just short of where the thumbs would be released and unsplay Used during an ISTAT with no cartridge in the picker when the thumbs are splayed and must be kept splayed D i a J D itje 5 D 2 ie vA SuNOOYso qnoLy B3 Retract picker plunge assembly back far enough to release the thumbs and let them go to an unsplayed position Used during an ISTAT and the thumbs are being returned to an unsplayed position after contacting grabbing and replacing the first cartridge B4 Retract picker plunge assembly into the picker to a point just short of where the thumbs would be released and unsplay Used during an ISTAT and the thumbs are being retained in the splayed position after contacting grabbing and replacing the first cartridge B5 Retract picker plunge assembly far enough to get the thumbs out of the vertical picke
127. rts The servo system section of the chip provides servo timers three motor control pulse width modulators and three quadrature encoder channels Flash EEPROM FLASH EEPROM The controller firmware resides in two flash EEPROMs These flash EEPROMs allow new firmware versions to be downloaded to the controller in the field RAM RAM The two RAM chips are special low power CMOS static RAMs A standby capacitor on the PCA takes over powering these chips if main power is lost The chips remain in standby mode from about 10 to 60 days providing a non volatile memory storage capability when the unit is powered off Front panel control and filament drive The control panel drivers Chapter 6 6 5 lo gt e m lt e es gri jg o 2 9 Theory of Operation The Robotics Controller PCA generate a vacuum filament display using a 7 5 volt supply tied to a 5 volt reference which results in an excitation voltage of from two to three volts The grids of the display are at approximately 20 volts Buffers for incoming control panel switch signals and signals from the mailslot sensor are also handled by the control panel drivers Figure 6 2 Robotic Controller PCA Block Diagram Address oa es a Reset m S 7 MC Flash RAM 3 z NCR G8ECOOO
128. s the disk to the slot After the disk is loaded into the selected storage slot the display returns to LOAD YLoad additional disks by inserting the disks into the mailslot and repeating steps 1 3 until you are finished 4 Press CANCEL to return to the READY state 3 10 Chapter 3 Operation and Configuration Ejecting a Disk Kjecting a Disk Start with READY in the display 1 2 If you want to select the storage slot number that shows in the Press NEXT until EJECT displays and then press ENTER EJECT SLOT displays is flashing and the number of the first storage slot in the jukebox that contains an optical disk display press EJECT or ENTER If you want to choose a different storage slot press NEXT or PREV until the desired slot number displays and then press ENTER EJECTING displays as the jukebox moves the disk to the mailslot When the disk is in the mailslot the display returns to EJECT SLOT Q 5 Eh ya D jan 5 pue uoneIodo Remove the disk from the mailslot You may now eject additional disks by pressing ENTER and then following steps 2 through 4 until you are finished ejecting disks When the last disk is ejected EMPTY displays briefly before returning to EJECT Press CANCEL to return to the READY state Chapter 3 3 11 NOTE Operation and Configuration Entering the Administration Menu Password Entering the Administration Menu Password READY
129. seeaeees 5 39 Removing Replacing the Vertical Encoder Strip ccccccccsseseeeeeees 5 42 Replacing the Vertical Motion MOotor ccccccccsssscecessssceeeesssseeeeeeees 5 44 Replacing the Vertical Motor Gear BoX ccccsssscccesssseecesesssseeeeeees 5 46 Reassembly Notes 0 ccccccccsssssecesssscceceesesececeseseaeeeeseeeeeeeeesseeaeees 5 48 TOC vii Contents Replacing the Controller PCA 0 cccccccccssscecesessecceceesssseeeceessseeeeeees 5 50 Replacing the Interface PCA ccccccccccesssssececesssseceecessssececesssseeeeeees 5 52 Replacing the SCSI Cable ccccscccccessssscecesssseceecssssneeeeesssseeeeeeees 5 55 Checking the RFI Adjustments cccsccccccsssscecccsssseeeeessssseeeeeneaaes 5 56 Upgrading Firmware to the Current Revision Level c008 5 58 Whats Needed ainesse anai ai endian iyees italien dete 5 58 Check the Firmware Revision Level ccsccsssececeeeteeeenneeeeees 5 59 Download Firmware as NeCeSSary cccccsscesssenceeesssseeeeeeeeeeeaeees 5 59 Replaceable Parts aaaea nnna aa Santa ee ee 5 62 Theory of Operation OVERVIEW arier ee lee ee ei i ee ett nth a Abie ete E utente 6 2 Jukebox Robotics s anen eaten ies eee weiss Bevel SaaS 6 3 M yements rioen n a cokes E cos e thee a ue tedeldeasnenedeaes 6 3 The Robotics Controller PCA eesseeeeseeseesssesereresresressssresrrssresressessrees 6 5 Interposer PCAs ccaivissnieies che itt eagttd ai Rh
130. ses through the sensor slot on the sensor PCA mounted on the side of the picker frame see Figure 5 22 The strip may be moved off its mounting peg while you are replacing the translate frame in the chassis ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 41 Removal and Replacement Removing Replacing the Vertical Encoder Strip Removing Replacing the Vertical Encoder Strip 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 WARNING The edges of the vertical encoder are sharp Be careful CAUTION Handle the encoder strip with care and ONLY BY THE SOLID SIDE The CLEAR side is made up of very fine slits and CAN BE EASILY DAMAGED 2 Release the lower end of the vertical encloder strip see 1 on Figure 5 28 3 Unhook the top of the encoder strip from the spring and remove Figure 5 28 5 42 Chapter 5 Removal and Replacement Removing Replacing the Vertical Encoder Strip Releasing the Ends of the Vertical Encoder Strip Figure 5 28 ziz AD Removal and Replacement 5 43 Chapter 5 Removal and Replacement Replacing the Vertical Motion Motor Replacing the Vertical Motion Motor 1 Remove the rear access panel refer to Removing the Right Left and Rear Access Panels on page 5 2 Disconnect the two power cables to the vertical motor see Figure 5 29 NOTE Note t
131. slot rotates inwards making the mailslot inaccessible The default configuration is OUT POWER SECURE ON OFF Toggles between ON and OFF If set to ON the selection of the SECURE MS configuration is retained through power cycling or power outage If set to OFF the jukebox returns to the default setting of this configuration after a power cycling The default setting of this configuration is OFF REP RECOVERED ON OFF Toggles between ON and OFF If set to ON recovered errors are reported If set to OFF recovered errors are not reported Default setting is ON CONF40 ON OFF Toggles between ON and OFF If set to ON Select Inquiry Mode ON selects standard inquiry mode If set to OFF Select Inquiry Mode ON selects downloadable inquiry mode Default is OFF 3 22 Chapter 3 Operation and Configuration Setting an Operating Configuration Table 3 1 Configuration Choices Configuration Description Name WRITE VERIFY Toggles between ON and OFF If set to ON write ON OFF verify is forced When set to OFF the drives may write verify or not depending on how they are manually configured or how they are configured by the jukebox application software The default configuration is ON i 5 Eh oa D jan 5 pue uoneIodo Chapter 3 3 23 Table 3 2 Operation and Configuration Retrieving Log History Retrieving Log History READY gt ADMIN gt INFO
132. structions for labeling the disks according to what the customer will be doing with the disks example archiving moving them to another jukebox etc Turning off the jukebox in the next step could cause data loss if not done a oa A W correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check the host system manuals for information about checking the SCSI bus status Switch jukebox power off Remove the right side access panel Remove the power cord and the SCSI cable connections Loosen the 1 2 inch nut securing each leveler foot and screw the four feet up to raise them away from the floor Repackage the jukebox in the same way it was received 2 20 Chapter 2 Q 5 Eh oa D jan 5 pue uonerodo Operation and Configuration Chapter 3 3 1 Operation and Configuration Overview Overview This chapter gives information in the following topics e operating the control panel e using the selection buttons e interpreting messages in the display window e loading optical disks into the jukebox e ejecting optical disks from the jukebox e entering the administration menu password e aadministration menu password e setting SCSI IDs or logical unit numbers LUNs e setting configurations e retrieving log history e running tes
133. t and to measure the distance of a fully inserted cartridge CE Plunge out to clear the mailslot path Used in error recovery CF Retract picker plunge assembly in an attempt to clear the mailslot path Used in error recovery DO Short plunge to push the cartridge to a fully seated position during a get to the mailslot Distance is learned D1 Short plunge during a mailslot put Ducks under the mailslot rotation mechanism and positions the picker so it can move up all the way to mailslot insertion position D2 Short plunge to put the cartridge all the way into the mailslot 4 40 Chapter 4 Table 4 4 Troubleshooting and Diagnostics Description of Micro Moves Micro Move IDs and Expanded Descriptions Micro Move ID hex Description D3 Short plunge during a mailslot get Ducks under the mailslot rotation mechanism and positions the picker so it can move up all the way to the mailslot get position D4 Plunge to get the cartridge from the mailslot D5 Retract cartridge most of the way into the picker Positions the picker so that it can duck under the mailslot rotation mechanism during a get D6 Continue retraction in micro move D5 Pull cartridge all the way back into the picker D7 Retract thumbs to a point just inside the picker Used to clear the vertical picker path during error recovery D8 Plunge to a position where the mailslot rot
134. t back the two element addresses for the transport element 6 20 Chapter 6 Figure 6 8 Theory of Operation Optical Drive Mechanism Optical Drive Mechanism Figure 6 8 provides an overview of the optical drive mechanism Optical Drive Functional Diagram SCSI Data L Formatter _ DSP Controller Buffer Sequencer Servo Controller Microprocessor j Y DSP Servo 7 Micro Control j Write Processor Loop hanne and Support Electronics Electronics Bias Loader Optical Magnet Mechanism Head Controller The controller is a highly specialized integrated circuit that handles SCSI control data buffering and encode decode The data buffer function provides a buffer to match transfers to and from the host computer and the optical disk The data buffer provides a cache for read and write operations optimizing the speed of these transfers This controller provides the SCSI interface connection to the host computer that consists of the electrical signals and the firmware which Chapter 6 6 21 lo gt e ge lt e es io gri j S 2 9 Theory of Operation Optical Drive Mechanism decodes the various commands and messages on the SCSI bus and instructs the drive to take appropriate action The encode decode function encodes and decodes data for read and write transfers During a write funct
135. t displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty MAILSLOT IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from the lowest numbered full slot to the mailslot with a random flip It then moves the cartridge back to its original slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty VERTICAL TEST Moves the disk transport mechanism up and down the full length of the rail Returns PASS FAIL No disks are required 4 44 Chapter 4 Troubleshooting and Diagnostics Running an Internal Test Table 4 5 Internal Tests Test Name Description TRANSLATE TEST Moves the disk transport mechanism from side to side No disks are required FLIP TEST Makes a combination of moves with a PASS FAIL result Flips the disk transport mechanism at various locations No disks are required PICKER TEST Flips the disk transport mechanism and switches active thumbs No disks are required FIND PLUNGE HOME Calibrates the disk transport mechanism establishes the mechanism s orientation and determines the reference points in the picker travel path Assumes that the mechanics and servo system are functional No disks are required FIND VERT HOME Recalibrates the vertical posi
136. tal Specifications Environmental Specifications Environmental Specifications Characteristics Robotics Drive Media Temperature o C Operating 10 to 40 5 to 45 10 to 60 Non operating w o disk 40 to 70 40 to 60 10 to 60 Max Temperature 10 10 10 gradient o C hr Transportation lt 14 40 to 60 consecutive days Humidity non condensing Relative operating 10 to 90 5 to 90 10 to 80 Non operating w o disk 5 to 95 5 to 95 10 to 90 Maximum wet bulb 0 C 29 29 29 1 6 Chapter 1 Table 1 2 Environmental Specifications Product Information Environmental Specifications Characteristics Robotics Drive Media Shock non operating g ms End use handling 150 3 25 11 760 mm half sine drop to 2mm vinyl cover ed concrete Transportation 30 523 30 742 trapezoidal g cm s Vibration 5 500 Hz range g rms Operating maximum 0 21 0 3 gt 0 21 acceleration g rms Non operating random 2 3 g rms Non operating swept sine 0 5 0 1 g 0 peak Altitude meters feet Operating 4 572 15 000 Non operating 15 240 50 000 Acoustic emissions dB L noise power emission level Operating dB L noise 61 5 Idle 47 Chapter 1 1 7 jonpolg i eh e 5 3 T e 5 Product Information Environmental Specifications
137. tests the functions of the jukebox If a hard failure occurs a list of possible FRUs that may have been at fault is returned Chapter 4 4 3 Figure 4 1 Troubleshooting and Diagnostics Troubleshooting Using the Control Panel Suspect FRUs Problem _ Interna Selftests Y Most likely FRU A RA FR B Less likely How Suspect FRUs Are Evaluated Similar to treating symptoms rather than the real problem the suspect FRUs given by the FRU isolation procedure may actually mask the root cause of the problem The hard move error that caused the robotics to run the FRU isolation test may only be a product of the actual problem Blindly and repeatedly replacing the suspect FRU s will not reliably solve a problem If you consider the suspect FRU as a pointer to the problem area rather than the problem itself an educated visual inspection should reveal the real problem A good visual inspection requires an understanding of how the jukebox normally operates To understand what the robotics do in normal operation run the various movements available from the control panel and watch it closely Reading the descriptions in the Micro Move ID table in this chapter will also help you understand the small moves that comprise jukebox operation 4 4 Chapter 4 CAUTION Table 4 1 Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Recovery Procedures for
138. tifying Controls and Features cccccccsssccecesssseececeseseeeeensaaes 2 3 Connecting SCSI Cables to the Jukebox e eee ccccessseceeeeesteeeeeneaaes 2 6 Connecting the Jukebox as the Only Peripheral cccccccceseees 2 8 Connecting the Jukebox With Other SCSI Peripherals 2 10 Connecting Power sesdiuioasnbn ei Giese hae teeti ds a 2 11 Configuring Write Verify e aaa ne Tene EE EOAR 2 12 Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode cecccceeseereees 2 13 Moving or Shipping the Jukebox cccecsscccccessssececesesseceeeesssseeeesees 2 19 Moving the Jukebox a Short Distance cccccccccsessececeseeeneeeees 2 19 Shipping the JuKebDOX 0 cee cecesssceccesseeeceecesesssceceesseeeeeeeseseaeeeees 2 20 Operation and Configuration OVervieW 43 28 chi tersier i e ea i EEEa ert Teaia EEEE ETETE 3 2 Operating the Control Panel cccccsssceccessseceeceessseeecseesaeeeeenenaas 3 3 TOC v Contents Using Selection Butt0ons ccccccccsscccecesssssececesssseceecssssseeesesssseeeeeeees 3 7 Understanding Display Window Message6 ccccssssccecessssseeeesees 3 8 Top Level Men s nrnna n A A aes 3 8 Second Level Menus sssesseseesseereesessessressesstesssssessrsssesreesesressesses 3 8 Loading a Disks cnc cancitia n eT EE OTIRA ase tends 3 10 Ejecting a Disk usunne neces iistassdnsiistess hla A RD 3 11
139. tion of the disk transport mechanism and verifies that the vertical path is clear No disks are required FIND XLATE HOME Calibrates the reference points for the side to side motion of the disk transport mechanism No disks are required VERTICAL ENCODER Moves the disk transport mechanism down to the lower stop moves it back up a short distance and then moves it back down On the second downward motion the number of digital pulses is counted and verified Returns PASS FAIL No disks are required EMPTY DRIVES Do not run this test if the jukebox contains disks with customer data Moves disks out of the drive mechanism s and returns them to their home storage slot locations if the locations are known If the home storage location is not known the jukebox moves the disks into the first available empty storage slot Chapter 4 4 45 D i a J D itje i D a ie vA ZUNYOOYSqNOIL Troubleshooting and Diagnostics Running an Internal Test Table 4 5 Internal Tests Test Name Description EMPTY PICKER Do not run this test if the jukebox contains disks with customer data Moves a disk from the disk transport mechanism to its home storage slot location if that location is known otherwise the disk is placed into the first available empty storage slot FILL PICKER Do not run this test if the jukebox contains disks with customer data Moves a disk into the disk transport
140. tomer s application or you do a file system check fsck or equivalent on any write mounted surfaces after the host reboots Do not eject any disks until the surfaces are unmounted unreserved Both host computer system and jukebox power fails or is interrupted Same as Host computer power fails on previous page Host does not recognize the jukebox e Ensure that the jukebox is supported on the host operating system e Ensure that the jukebox is installed and configured as described in the user s guide and the appropriate host system manuals e Check the SCSI connections e Check the SCSI interface address as it relates to the device files e Power cycle the jukebox let it come READY and then reboot the host Poweron selftest failed and DEVICE FAILED displays e Power cycle the jukebox e Ifthe poweron test continues to fail press ENTER record the displayed error code Refer to Table 4 2 The following table shows the hardware error codes possible and recovery procedures for specific hardware errors for corrective action 4 6 Chapter 4 Troubleshooting and Diagnostics Recovery Procedures for Operation Installation Errors Table 4 1 Troubleshooting Problem What to do DEVICE FAILED e Ensure that only one SCSI device type displays single ended OR differential exists on the Hardware Error 61 Pens External SCSI cables Verify that the SCSI interface sele
141. troller PCA Chapter 4 4 25 D i a J D ya i ie D a ie vA ZUNYOOYSqNOIL Troubleshooting and Diagnostics Micro Move Error Codes Micro Move Error Codes Table 4 3 Micro Move Error Codes Micro Move Description Error Code hex 01 Vertical over voltage exceeded limit set by firmware 02 Vertical over force exceeded limit set by firmware 03 Vertical servo error 04 Vertical time out 05 Vertical open path 06 Vertical closed path OA Plunge over voltage exceeded limit set by firmware 0B Plunge over force exceeded limit set by firmware 0C Plunge servo error 0D Plunge servo error OE Plunge open path OF Plunge closed path 10 Top picker expected to be active picker in plunge run time 11 Bottom picker expected to be active picker in plunge run time 12 Bottom thumb expected to be active in plunge home powerup 13 Top thumb expected to be active in plunge home powerup 14 Translate over voltage exceeded limits set by firmware 4 26 Chapter 4 Table 4 3 Troubleshooting and Diagnostics Micro Move Error Codes Micro Move Error Codes Micro Move Error Code hex Description 15 Translate over force exceeded limits set by firmware 16 Translate servo error 1E No load complete 1F Unexpected load complete 20 Unexpected cartridge in
142. trposer PCA 14 Apply power to the replacement drive using the following sequence a Either press ENTER three times if the password is 000 000 000 or have the system administrator enter the password to give you access to the menu level below ADMIN b Press NEXT or PREV until ONLINE DRIVE REPAIR displays Press ENTER Chapter 5 5 23 ve io 5 gt fo Q io 5 ue eAould I A Removal and Replacement Replacing an Optical Drive Jukebox Online c Press NEXT or PREV to display DRIVE POWER Press ENTER d Press NEXT or PREV to display DRV lt x gt POWER OFF where DRV lt x gt is the number of the drive you are replacing e Press NEXT to select DRV lt x gt POWER ON Press ENTER 15 Download the appropriate firmware into the replacement drive 16 If a disk was removed from the failed drive replace the disk into the drive 17 Remove power to the drive using the control panel and the following sequence a Press NEXT or PREV until ONLINE DRIVE REPAIR displays Press ENTER b Press NEXT or PREV to display DRIVE POWER Press ENTER c Press NEXT or PREV to display DRV lt x gt POWER ON where DRV lt x gt is the number of the drive you are replacing d Press NEXT to select DRV lt x gt POWER OFF Press ENTER 18 Remove the drive power and cable and service SCSI cable from the replacement drive Stow the service SCSI cable Reassembly Notes 1 Slide the drive into the drive
143. ts 3 2 Chapter 3 Operation and Configuration Operating the Control Panel Operating the Control Panel The control panel enables manual control of all jukebox operations using four buttons and an LED display The SCSI IDs of the jukebox and its optical drives can be set and changed disks may be loaded and ejected configurations can be monitored and changed performance information can be viewed internal tests can be run and the jukebox can be secured from unauthorized use Q 5 Eh ya D jan 5 pue uoneIodo Chapter 3 3 3 Operation and Configuration Operating the Control Panel Figure 3 1 The Jukebox Control Panel 3 4 Chapter 3 NOTE Operation and Configuration Operating the Control Panel The numbers below refer to the numbers in Figure 3 1 on the previous page 1 Swivel feature The control panel assembly may be rotated to face the display 3 below toward the front or right side of the jukebox The front has the vertical window the right side has the mailslot 2 Activity light Lit differently to indicate the following e Steady Green power is on f sr 3 e Flashing Green an optical drive is being os accessed es go e Amber a fault occurred ee om 3 16 character Displays information about the current va display operation 4 Selection Pressed to perform the following operations buttons CANCEL cancels the current operati
144. uffer size Mbytes 1 Read buffering Readaheads Write buffering Immediate reporting write re ordering Interface Single ended Chapter 1 1 3 Product Information Technical Specifications Table 1 1 Technical Specifications Characteristics Description 9 1 Gb Drive Rotational speed rpm e 3000 9 1 Gb media e 3300 5 2 Gb media e 3600 2 6 Gb media Average seek typical ms 25 0 Average access time typical ms 35 Write transfer rate max sustained Mb s e 3 1 9 1 Gb media e 2 5 5 2 Gb media e 2 0 2 6 Gb media Burst transfer rate fast 20 synchronous Mb s Burst transfer rate 5 synchronous Mb s Burst transfer rate 6 7 asynchronous Mb s Raw read write error rate Less than 2 0x10 4 errors total bytes read Buffer size Mbytes 1 Read buffering Readaheads Write buffering Immediate reporting write re ordering Interface Single ended 1 4 Chapter 1 Table 1 1 Technical Specifications Product Information Technical Specifications Characteristics Description Physical Characteristics Height cm inches 180 8 71 2 Width cm inches 87 6 34 5 Depth cm inches 73 4 28 9 Net weight kg lbs 226 3 498 8 Packaged weight kg lbs 301 6 665 Chapter 1 1 5 jonpolg eh e 5 3 D T e Table 1 2 Product Information Environmen
145. us is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check the host system manuals for information about checking the SCSI bus status If the computer is connected to a LAN be sure to check with the system administrator before turning off power to the jukebox Switch jukebox power off Remove the right side access panel Remove the power cord and the SCSI cable connections oa F WO N Loosen the 1 2 inch nut securing the leveler feet and screw the feet up to raise them away from the floor ep Carefully move the jukebox to its new destination 7 Set up the jukebox at its new location 8 Lower the leveler feet and tighten the 1 2 inch nut on each foot Chapter 2 2 19 iy i n ot _ D k Q i CAUTION CAUTION Installation Moving or Shipping the Jukebox 9 Bring the jukebox online according to the customer s system requirements Shipping the Jukebox 1 Follow the jukebox application software instructions for unmounting and ejecting disks Ensure that there are no disks in the drives If manually ejecting disks refer to Ejecting Disks in Chapter 3 Moving the jukebox with a disk in a drive could damage the drive mechanism Failure to remove all disks from the storage slots in the jukebox could result in damage to the jukebox Follow the jukebox application s in
146. utes the data to the proper destination Ground 5 V and 12V are supplied to the optical drives directly through their own power circuitry on the interposer PCA see the top of the diagram The controller can control power application to the drives through this circuitry In the event of a drive failure the controller sets the displays of the online drive repair LEDs Power to the drives can also be removed by unplugging the J19 J18 J8 and J6 connectors These connectors are the four pin connectors on the drive power cables and act like power on off switches Power to the drives is supplied through the eight pin connectors J26 J25 J16 and J15 The controller communicates to the drives through each drive s AC interface connector Status signals and commands available include requesting a drive eject spin down requests drive sensing error status detection sensing presence of a cartridge resetting the drive sensing a loaded cartridge setting write with verify and setting the SCSI ID for the drive The controller can talk serial protocol to each drive individually through the serial port multiplexer MUX This communication path which is also routed through the AC interface connector enables the controller to request the drive s serial number and revision of firmware being used The controller can also use the serial MUX to directly talk to the configuration module The vertical clear path emitter drivers on t
147. w 2 of 3 wn Eo 35 ane Lo cms Ca gt a Chapter 5 5 67 Removal and Replacement Replaceable Parts Exploded View 3 of 3 Figure 5 45 Chapter 5 Removal and Replacement Replaceable Parts Figure 5 46 Power Cabling ve io 5 gt fo Q io 5 5 pue eaowoy Chapter 5 5 69 Removal and Replacement Replaceable Parts Figure 5 47 Rope and Pulley System 5 70 Chapter 5 6 Theory of Operation Chapter 6 6 1 i OQ g te o mh ie 5 g S z Q Theory of Operation Overview Overview This chapter gives information in the following topics 6 2 jukebox robotics robotics controller PCA interposer PCA configuration module power supplies the SCSI interface on this jukebox SCSI interface PCA picker optical drive mechanism Chapter 6 Figure 6 1 SCSI Command gt Theory of Operation Jukebox Robotics Jukebox Robotics Movements The mechanism code of the jukebox accepts high level SCSI commands from the interface translates these commands into servo code for the jukebox executes the command and reports status When a SCSI command is received it is translated into a series of smaller submoves in the servo code of the jukebox and executed SCSI Command Translations ID Micro move D m Macro move M Micro move Oo 4 Pi Profile Micro move D icro move D TaTile
148. x 600mx 700mx jukeboxes are approved under Approval Number NS G 1234 J 100008 for indirect connection to Public Telecommunication Systems within the United Kingdom A 4 Appendix A Safety and Regulatory Information Declaration of Conformity Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Maanufacterer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley Co 80634 USA declares that the product HP Surestore 220mx HP Surestore 300mx HP Surestore 600mx HP Surestore 700mx HP Surestore 1200mx and HP Surestore 2200mx Magneto Optical Jukeboxes C1118M C1118P C1118R C1119M C1119P C1119R C1150M C1150P C1150R C1160M C1160P C1160R C1170M C1170P C1170R C1104M C1104P C1104R C1105M C1105P C1105R C1111M C1111P C1111R C1107M C1107P C1107R C1110M C1110P C1110R Product Options All Options conforms to the following Product Specifications Safety EN 60950 1992 Al A2 A3 A4 All TEC 60950 1991 Al A2 A3 A4 EN 60825 1 1994 A11 1996 TEC 60825 1 1993 Laser Class EN 55022 A1 A2 1995 CISPR 22 1997 3 Ed AI A2 Class A EN 50082 1 1997 2 Ed EN 55024 2 1998 TEC 1000 4 2 1995 4 kV CD 8 kV AD EN 55024 3 1998 IEC 1000 4 3 1995 3 V m EN 55024 4 1998 IEC 801 4 4 1988 1 kV Peak Power Lines 0 5 kV Signal Lines EN 61000 3 2 1995 IEC 1000 3 2 1995 Harmonics EN 61000 3
149. y force and reliability criteria Therefore each micro move is assigned a unique identification code ID which is used to determine how the move should be performed 6 4 Chapter 6 Theory of Operation The Robotics Controller PCA The Robotics Controller PCA The robotics controller PCA contains the following major components which are illustrated in Figure 6 2 on page 5 6 Microprocessor The MICROPROCESSOR is a Motorola MC68EC000 running at 12 288 MHz This microprocessor controls all processes on the controller PCA such as servos SCSI interface and commands to the control panel Associated with the microprocessor is clocking circuitry RAM with standby power supplied by a capacitor and ROM Jukebox ASIC The JUKEBOX APPLICATION SPECIFIC INTEGRATED CIRCUIT ASIC provides an interface to the processor interface programmable features and a servo system The ASIC is also the interface between the processor and the motors The ASIC reads the position encoders and uses that information to increment or decrement counters on the chip The ASIC also provides pulse width modulation PWM output signals to drive the motor circuitry SPIFI Chip SCSI bus control The processor interface function of the chip includes the handling of internally and externally generated interrupt sources The programmable features section of the chip provides a control panel display state machine and firmware configurable feature and general purpose po
150. y updated if the status changes BOTTOM THUMB Reports THUMB A THUMB B or NO THUMB Looks at the top and bottom thumb sensors and reports whether the thumbs on the disk transport mechanism are in the forward or back position If THUMB A or THUMB B is returned the specified thumb is the forward position If NO THUMB is returned both thumbs are in the back position TOP THUMB Reports ON or OFF Looks at the top thumb sensor which reports whether or not the thumb that is currently on the top side of the disk transport mechanism is in the forward position If ON is reported the thumb is in the back position if OFF is reported the thumb is in the forward position TRANSLATE SENSOR Reports ON or OFF after checking the translate calibration sensor Display automatically updates if the status changes Chapter 4 4 47 D i a J D itje D ec ie wv SuNOOYsa qnoLy Troubleshooting and Diagnostics Running an Internal Test 4 48 Chapter 4 x io 5 D fo 2 5 io i 3 pue eaowoy Removal and Replacement Chapter 5 5 1 Removal and Replacement Overview Overview This chapter gives information on the following topics 5 2 replacing a power supply replacing the mailslot assembly replacing the control panel assembly replacing an optical drive with the jukebox offline replacing an optical drive while the jukebox is online replacing the interpos
151. y onto the jukebox internal narrow bus The differential interface accepts a wide bus in its 68 pin connector but only uses the 50 data and control lines that comprise the narrow portion of the bus The other 18 lines that provide the upper IDs and data of the wide bus are ignored Note that all lines of the wide bus pass through the two 68 pin differential connectors The wide bus is maintained as a wide bus The single ended connectors are 50 pin and can accept only a narrow bus The differential ports use 68 pin connectors and can accept and pass through a wide bus Figure 6 7 Single ended and Differential Interfaces on This Jukebox Single ended cable 50 pin Differential cable 68 pin al ne 18 TW _ Z 7 iam Use 50 lines Use 50 lines SCSI interface Logic lo gt e ge lt e es io gri j S 2 9 Chapter 6 6 15 Theory of Operation Configuring This Jukebox on a SCSI Bus Adding Devices to the Bus When considering adding other devices to the jukebox bus consider the following e Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added e Ifthe decision is made to add other devices to the jukebox bus what SCSI requirements must be observed to make sure the bus will work The recommended configuration of this jukebox is as the only device on a bus The reco

- 9to5computer.com

Contents

Download Pdf Manuals

Related Search

Related Contents