Epson Support
Contents
1. ia wie rin es A ale Letnany wy Ta ele 4 CICGMIFIG TS IWC IR AI hats Sane ra aa dae anoles hea iat ate AO Santas gan eters 4 ceang G PODS JON co os a a Wem wie wes es aha ere ia 4 HANSOOMIAOMING SCONCE erae een dd da E A A E eee eae 4 A be wre sea A ics ae ne arene en Ste ss ee do ae tv DB A RAR 4 scanner DIMENSIONS ano VVGIODY usos dab esr ak ee ew eh a OA AE AA AS 4 Eror OnGCHMIOMnnNGiOM OOCS Ss taei awk or ik 4 tart A wee Se eh acepta 5 SICHUS Messages pides adi ees bee eer oe e setae Sheela ee ed 5 RECOVENODIS ENO aarde aa way Pay eds ARES y we a di 5 UNS COVES GMO iai et A ASAS AA do boa bias bee 5 O e errata and ar Sethe ta aie de et a acs sas a cee een gh ata shin ae dade ye Bok e E rk Gade eae a 5 RIOTS DOCUMENTO cris ad A ET oe EE dd Me Nes A ee A 6 11 07 Auto sheet feeder ASF Main pocket Sub pocket Document scanner Scanner cover Pocket guide Scanner Cover open lever POWER LED ERROR LED DOCUMENT LED Franker cover Franker cover open lever Power switch USB connector Hook to secure USB cable Power supply connector Accessories EFC O1 franking cartridge Ink color red Epson CaptureOne Utility amp Documents CD TM S1000 Driver TM S1000 Utility TM S1000 Utility User s Manual TM S1000 User s Manual Connections USB 2 0 Run the TM S1000 Utility before connecting Adapter C 24 V 10 supplied with CaptureOne Specifications Computer requirements C2. EPSON PRODUCT INFORMATION GUIDE UPDATE FOR BUSINESS SYSTEM PRODUCTS 11 07 This package provides a scanner product section to be added to the Epson Business System Product Information Guide The table of contents of this section is listed below Epson CaptureOne PECSSSONCS oi o dd I Be eRe dios hak Bee wet da do 1 COMME CHOMS TEE da AN NES IA A AE C A 1 SDSS COONS x dur warn hd eee ete Dalia eh aa sat we A tae apo 1 COMPUTE FSQuUISINESRIS ur ba a RR Adrada ae 1 SCANNING SOSCHICONOMS rs raid edad a O ca een ae edo 1 PODESrSOSCHIEGLOMS mua da AAN AO A DA sak maar a kets 1 MER SDS CHIC ONIONS ara aia ee este a We ee ele a ew ease 2 ESCIONIC Ondo semen sida tones ele A eye Ar ENE A AE do ee ES 2 FOTW uan can aa NEO ES thas aed an he oh ld en ee eee Catan 2 ESC Medene ECS ia Gu wea AE EN dob ews Walon ew a ee Bh A AT eee ARA 2 IAE ee A ADA se ae A ete ae eh Se gaa aa acota Z ENVISAM NIOL E SACIIOAS bid tt add Grok race Se doy dna we PSE dde Ww Sh a 2 DIP SWIC PSS arar aid aia de as aa hc NR pd fade ina 2 LIOMIS CNG OWINGS sits ota Be ai ci eee Ae A ote Ose Se aera a eek ea oa e ae acer 2 LEDS anar dE eaaa ask sind dit wpb oh aes asa tat ap 4 a eho oat weeds 2 VIC VSS eE MEAT e E EN a es e de E ai 2 SACIRO CCK asco eaa Hs od e a e dai Ae ed ariba 2 FICCING is A O NAT 3 INSICHING Me FONKMING COnVOOC taskiwae ew chen eh eee ee de ee ae at 3 SING IGP OSS CHECK FOW rrara rr ee ede SO SR GOS Oo ia 3 Cleaning ie SEGNNer Gloss seais la
3. PU Pentium 4 1 2 GHz or more Memory 256MB or more above minimum OS system requirements Windows version 2000 Professional SP4 XP Home Edition Professional SP2 Vista 32 bit 64 bit Home Basic Home Premium Ultimate Business Scanning specifications Scans both sides of check reads MICR endorses performs franking in same pass Processing speed 30 dpm or 60 dpm depending on model Single pass Scanner type CIS contact image scanner Resolution 200 x 200 dpi 120 x 120 dpi 100 x 100 dpi Graduation Gray scale 256 levels Black and white 2 values Data formats Gray scale TIFF JPEG BMP RAW Black and white TIFF CCITT Group 4 BMP 3 94 W x 9 25 L maximum 100 x 235 mm maximum fixed Scanning speed 19 69 s 500 mm s Font recognition OCR A and OCR B Paper specifications Type Normal single ply only Scanning area Size H x L Aer Wee wpe le 68 120 mm x 120 235 mm Thickness 0 003 0 008 0 075 0 2 mm Weight 16 32 1b 60 120 g m Holds up to 100 sheets Main pocket capacity Holds up to 100 sheets Sub pocket capacity Holds up to 50 sheets Must be horizontal within a tilt of 5 ASF capacity Installation 11 07 Epson CaptureOne 1 Epson CaptureOne MICR specifications Magnetic character types E13B CMC7 Electronic endorsement Can paste recorded image data on the back image of a check Reliability Franking cartridge life 18 000 in Epson standard print pa
4. e knob at the top of the cartridge as shown below 3 Carefully insert the new franking cartridge from the top and push it firmly but gently until it clicks into place 4 Close the franker cover until it clicks into place Single Pass Check Flow The CaptureOne can perform 4 actions on a document in a single pass scanning the image of both the face and back reading magnetic characters and franking 1 Insert a document into the feeder section 2 The scanner scans the images of the face and back 3 The scanner reads the magnetic characters on the document 4 The franking section prints a pattern 5 The document is fed to the outlet 11 07 Epson CaptureOne 3 Epson CaptureOne Cleaning the Scanner Glass Clean the scanner glass if it gets dirty from ink or paper dust or at least once every 6 months or 100 000 passes 1 Open the scanner cover as shown below 2 Lightly wipe the glass areas shown in the picture below with a soft dry cloth A CAUTION To prevent spots or stains do not use synthetic detergent benzine water or other liquids to clean Never apply any liquid directly to the scanner glass 3 If the scanner glass is smeared with grease oil ink etc wipe the glass with a cloth lightly dipped in alcohol 4 Close the scanner cover firmly until it clicks into place Cleaning the MICR Unit Dirt or dust on the MICR unit can increase errors in reading magnetic charact
5. ers Clean the MICR unit every 6 months or 100 000 passes Use the TM S1000 Utility in the Utility amp Documents CD or your application to clean the MICR unit Use PRESAT Brand KIC CHECK READER CLEANING CARD or an equivalent commercial cleaning sheet Q Note For cleaning steps see the TM S1000 Utility User s Manual Do not use sticky cleaning sheets They may cause a jam or machine failure Dispose of used cleaning sheets properly Do not reuse 4 Epson CaptureOne Clearing a Paper Jam Open the scanner cover or franker cover to remove the jammed paper See the illustration below Transporting the Scanner Follow the steps below to transport the scanner 1 Turn off the scanner 2 Confirm that the POWER LED is off 3 Remove the power supply connector 4 Store the pocket guide and the ASF guide inside the scanner 5 Pack the scanner upright Self test The self test checks the following printer functions Model name Serial number Control firmware version DIP switch settings C O O L L Presence of franking cartridge The self test is performed with Epson TM S1000 Utility See TM S1000 Utility User s Manual for details Scanner Dimensions and Weight 6 93 X 13 98 x 6 30 H x W x D 176 x 355 X 160 mm 8 82 lb 4 kg 11 07 Error and Information Codes Status messages DOCUMENT LED Green Waiting for paper insertion 160 ms intervals ERROR LED Orange Waiti
6. ertion was detected The scanner detected external noise After the cause of the error is fixed the scanner can recover from the error if it receives an instruction from the driver if the scanner is turned off and back on or if the franker cover is opened and the check is removed Epson CaptureOne Unrecoverable errors ERROR LED Orange Cause and Required Action CPU execution error The CPU is trying to execute an i Approx 320 ms order to an invalid address Turn off power as soon as possible Read write or A read write check did not end Memory overwrite error normally or an error occured ne 7 during a memory overwrite 6 Turn off power as soon as possible Approx 5120 ms ERROR LED Orange Cause and Required Action High voltage error Power supply voltage is too high l Turn off power as soon as possible Low voltage error Power supply voltage is too low l Turn off power as soon as possible Communication device error An error has occured with a communication device NUU 1 Turn off power as soon as possible Drive circuit error An image scanner error has TT occurred Turn off power as soon as possible Sensors The scanner has 7 paper sensors 2 cover open sensors and 5 other sensors Paper feed direction ma ASF sensor Paper length sensor Midd
7. ff A power switch cover is available to prevent accidental turn off If installed and a failure occurs unplug scanner immediately Loading Checks 1 Fully extend the pocket guide Extend the ASF guide fully if needed See the illustration below ASF guide Pocket guide 11 07 A CAUTION Be sure to pull the pocket guide out far enough to hold the checks stored in the ASF guide before using the scanner Otherwise a paper jam may occur 2 You can put up to 100 checks in the ASF to be fed automatically Align the checks neatly on the bottom right corner so that they will feed one by one 3 Insert checks straight facing the outside as shown below Ejecting Checks 1 When the checks are ejected remove them Main pocket Sub pocket A CAUTION Do not overfill pockets with checks main pocket 100 sub pocket 50 Otherwise a paper jam may occur Installing the Franking Cartridge A CAUTION Keep the franking cartridge out of reach of children Do not disassemble the franking cartridge Handle carefully because ink stains permanently Use only genuine Epson cartridges Do not remove cartridge from packing until ready to use Use cartridge before expiration date printed on the box Dispose of cartridge according to applicable regulations 1 Open the franker cover by pulling the lever forward Epson CaptureOne 2 Remove any used franking cartridge if any has been installed by holding th
8. le sensor Eranking sensor Eject sensor Main pocket nearly full sensor Sub pocket nearly full sensor Scanner cover open sensor Franker cover open sensor Eranking cartridge sensor Eranking cartridge position sensor Pocket switch board sensor Hopper position sensor DEE CCCO O C ee L L L ZZeranaTt Tt TOF OOF gt Paper thickness sensor 11 07 Epson CaptureOne 5 Epson CaptureOne Related Documentation Epson TM S1000 Service Manual Epson TM S1000 Parts Price List Epson TM S1000 Specification Epson TM S1000 Technical Reference Guide Epson Franking Cartridge EFC 01 Specification 6 Epson CaptureOne 11 07
9. ng for paper removal JUUU UU 160 ms intervals Recoverable errors ERROR LED Orange Mechanism position error gt i Approx 320 ms LL Paper jam error TULL 320 ms intervals Document read error 320 ms intervals Cause and Solution The scanner is waiting for a check to be inserted Insert paper for scanning Cause and Solution This occurs when paper is sensed by the paper length middle franking or ejection sensor during initialization of the scanner Remove paper from pocket Cause and Solution This occurs when the ASF hopper franking or pocket switch board sensor detect an error during initialization of the scanner The scanner can recover from this error if an instruction is sent from the driver or if the scanner is turned off the error is cleared and the scanner is turned back on One of 5 things has happened 1 Paper has been detected during initialization 2 The paper length middle franking or ejection sensor detected a paper feed error The ASF failed to feed paper The check was too short or too long The cover was open during check feeding Remove the jammed paper be sure the cover is closed and send an instruction from the driver or turn the scanner off and back on again For this error to occur the user must select that this error stop reading under any of the following circumstances Double feeding was detected Incorrect check paper ins
10. ttern Scanner life span 1 million sheets MTBE 180 000 hours MCRF 2 470 000 cycles Electrical Characteristics Adapter C supplied with CaptureOne Supply voltage 24 V 10 Current consumption Power supply Operation 1 0 A approximate Standby 0 2 A approximate Safety EMI FCC ICES 003 Class A Safety standards ULG60950 1 CSA C22 2 No 60950 1 Tested using the Epson Adapter C Environmental Conditions Temperature Operating 50 to 104 F 10 to 40 C Storage Packed 4 to 140 F 1 20 to 60 C lt 120 hours at 4 or 140 F Humidity no condensation Operating 20 to 80 RH Storage 5 to 85 RH Humidity 50 81 95 104 Temperature F 2 Epson CaptureOne DIP Switches Two fixed DIP switches are located on the main board inside the bottom cover of the CaptureOne CC COS Internal use Do not change Fixed to OFF Internal use Do not change Fixed to ON Lights and Switches LEDs POWER ERROR POWER On when CaptureOne power is on ERROR Off when CaptureOne is online On when scanner is offline and when scanner cover or franker cover are open Flashes during an error or while waiting for document removal See Error LED Codes below DOCUMENT On when the scanner is ready to process documents in the ASF or during document processing Flashes when the scanner is waiting for document insertion Switches POWER Turns the CaptureOne on or o
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