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HP G72 Notebook PC

1. ENWW Display 121 7 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel 8 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 9 Remove the display panel frame 2 from the display panel 10 Remove the screws 1 that secure the backlight cover to the display panel 11 Lift the top edge of the backlight cover 2 and swing it outward 12 Remove the backlight cover 13 Turn the display panel right side up 122 Chapter 10 Recycling ENWW 14 Remove the backlight cables 1 from the clip 2 in the display panel 15 Turn the display panel upside down 16 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury ENWW Display 123 17 Remove the backlight from the backlight frame 18 19 20 21 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 124 Chapter 10 Recycling ENWW 22 Remove the LCD panel 23 Recycle the LCD panel and backlight ENWW Display 125 126 Chapter 10 Recycl
2. 100 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive specifications 101 System resource specifications 2 2 0 ceececceeeeeeecceeeeeeeeecceeeeeeeescceeeeteesuceaneeeesseecceeeeenseecceeeeeenseeceeentenees 102 T Backup and PECOVONY P 103 DAP d M M 103 Creating recovery discs ooo eee cette ttt rete eet eee e eerie eene nennen nennen nnne nnn 104 Backing up your information ssssssssss eene nennen nennen enne 105 Using Windows Backup and Restore ssssssse enn 106 Using system restore points ssssssee eene 107 When to create restore points cccccccecceeeceeeceeeceeeeaeeeeaeeaaeeaes 107 Create a system restore point sssssssssee 107 Restore to a previous date and time eseeeseessssssss 107 Performing a recovery oen bod re bloc c a ek Bde abit dde esa a EDI Fea De SR adde 107 Recovering from the recovery discs ssssssseee nn 108 Recovering from the dedicated recovery partition select models only 108 Linux backup and recovery itecto E enti a Dee px landed dade recedet ad dedere d 109 8 Connector pin assignments iuuauic s retinere su rotta eph stt tka epe ect bda EF va FE H3 a EVE EE LUR3 VE E ELURA FERE FEL U3 SERE SECURA ETE EL UR AERE 2 DO 111 Audio out headphone iii tite ERO Ia re
3. amp NOTE The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the switch cover ENWW Component replacement procedures 59 Speaker assembly Description Spare part number Speaker assembly includes cable 616498 001 Before removing the speaker assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 Remove the speaker assembly 1 Turn the top cover upside down 2 Remove the two Phillips PM2 5x3 0 screws 1 that secure the speaker assembly to the top cover 3 Lift up and remove the speakers 2 Reverse this procedure to install the speaker assembly 60 Chapter 4 Removal and replacement procedures ENWW Power button board Description Spare part number Power button board 616495 001 Before removing the power button board 1
4. 3 and the processor 2 and video components 4 each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled ENWW Component replacement procedures 81 Gf NOTE Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material on systems with UMA graphics subsystems The thermal material must be thoroughly cleaned from the surface of the fan heat sink assembly 1 and 3 and the processor component 2 each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled The following illustration shows the locations for thermal material on systems with discrete graphics subsystems 82 Chapter 4 Removal and replacement procedures ENWW Processor amp NOTE All processor spare part kits include thermal material ENWW Description Spare part number Intel Arrandale i7 620M Processor 2 66 GHz 4 MB total L3 cache 1066 MHz Dual Core 35 W 587259 001 Intel Arrandale i5 520M Processor 2 4 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W 594187 001 for models 1 0 and 1 1 only Intel Arrandale i5 540M Processor 2 53 GHz 3 MB total L3 cache 1
5. Fan heat sink assembly includes replacement thermal material for use only with computer 606013 001 models with UMA graphics subsystem memory Fan heat sink assembly includes replacement thermal material for use only with computer 606014 001 models with discrete graphics subsystem memory Thermal pad 634363 001 Before removing the fan heat sink assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a b g Hard drive see Hard drive on page 43 Optical drive see Optical drive on page 46 Keyboard see Keyboard on page 54 Top cover see Top cover on page 57 Speaker assembly see Speaker assembly on page 60 Display assembly see Display assembly on page 69 System board see System board on page 75 Remove the fan heat assembly fan heat sink appearance might vary r NOTE Steps 1 through 4 apply only to computer models equipped with graphics subsystems having UMA memory 1 Turn the system board right side up with the front toward you ENWW
6. Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500V Metallized laminate Floor mats 5 000 V ENWW Preliminary replacement requirements 39 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 75 screws in 12 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number The serial number label located in the battery bay of the computer provides important information that you may need when contacting technical support Component 1 Product name Description The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 4 5 Part number Product number p n Warranty period Model description This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed The duration of the warranty period for the computer An alphanumeric identifier used to
7. Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593533 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter for models 1 0 and 1 1 only 593553 001 Battery 6 cell 2 20 Ah 47 Wh 593554 001 Battery 6 cell 2 55 Ah 55 Wh 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter 594187 001 Intel Arrandale i5 520M Processor 2 4 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for models 1 0 and 1 1 only 594188 001 597623 001 Intel Arrandale i5 540M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual core 35 W for models 1 0 and 1 1 only Intel Arrandale 3 350 Processor 2 26 GHz 3 MB L3 cache 1066 MHz Dual Core 35 W for models 1 0 and 1 1 only 597624 001 Intel Arrandale i5 430 Processor 2 26 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for models 1 0 and 1 1 only 598856 001 2 GB memory module 1066 MHz DDR3 for models 1 0 and 1 1 only 598859 001 1 GB memory module 1066 MHz DDR3 599092 001 600370 001 4 GB memory module 1066 MHz DDR3 for models 1 1 and 1 2 only Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for models 1 1 and 1 2 only 602992 001 Ralink RT3090BC4 802 11
8. Yemen Zaire Zambia and Zimbabwe ENWW Computer major components 21 Item Description Spare part number e Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter for models 1 0 and 1 1 only 593533 001 e Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 e Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready for models 1 1 and 1 2 only e Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 602992 001 BT3 0 HS ready for models 1 1 and 1 2 only 12 Modem module select models only for model 1 0 only 510100 001 13 System board includes replacement thermal material for use in e HD 5430 1 G discrete system board with card reader 1 1 for model 1 1 only 615847 001 e HD 5430 512 MB discrete system board with card reader 1 1 for model 1 1 only 615848 001 e HD 5430 512 MB discrete system board with card reader for model 1 0 only 629120 001 e HD 5430 1 G discrete system board with card reader for model 1 0 only 629121 001 e HD UMA system board with card reader for model 1 2 only 629122 001 e HD 1G discrete system board with card reader for model 1 2 only 630948 001 e HD 512 discrete system board with card reader for model 1 2 only 630949 001 14 Hard drive e 750 GB 5400 rpm for model 1 1 only 603787 001 e 640 GB 5400 rpm 603785 001 e 320 GB 5400 rpm for models 1 1 and 1 2 only 622
9. e Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list CAUTION If you run Disk Sanitizer the data on the primary hard drive is destroyed permanently Diagnostics menu Select To do this HDD Self Test Options Run a comprehensive self test on any hard drive in the system or on any optional MultiBay hard drive Memory Check Run a comprehensive check on system memory ENWW Computer Setup in Linux 93 System Configuration menu Ef NOTE Some of the listed System Configuration options might not be supported by the computer Select To do this Language Change the Computer Setup language Boot options e Set an f9 10 and f12 delay when starting up Enable disable CD ROM boot Enable disable floppy boot Enable disable internal network adapter boot Enable disable MultiBoot which sets a boot order that can include most boot devices in the system Set the Express Boot Popup delay in seconds Set the boot order 1st boot device USB CD ROM 2nd boot device USB floppy 3rd boot device USB SuperDisk 4th boot device Notebook hard drive 5th boot device USB hard disk E 6th boot device Network controller Device Configurations Swap the functions of the fn key and left ctrl key Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when the operating s
10. 1 1 only 490371 BB1 Power cord for use in Israel for models 1 0 and 1 1 only 510100 001 56K V 92 data fax modem select models only for model 1 0 only 518436 002 Atheros AR9285 802 11b g n 1x1 for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zeal
11. 18 Mass storage devices on page 27 Sequential part number listing on page 30 Hard drive on page 43 Added newly supported memory modules to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 Memory module on page 51 Added newly supported processors to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 Processor on page 83 Added newly supported system boards to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 System board on page 75 Added newly supported back covers to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 Display assembly components on page 24 Display assembly on page 69 Added newly supported display assemblies to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 Display assembly components on page 24 Display assembly on page 69 Added newly supported optical drives to spare parts listings in the following locations Computer major components on page 18 Mass storage devices on page 27 Sequential part number listing on page 30 Optical drive on page 46 December
12. 2010 Added newly supported processors to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 Processor on page 83 Added newly supported system boards to spare parts listings in the following locations Computer major components on page 18 Sequential part number listing on page 30 System board on page 75 iv MSG revision history ENWW Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 ENWW vi Safety warning notice ENWW Table of contents 1 Product dostpu iure uai bare beh ia opa RO E an aaa EAATURIAEE MARRE LER REEMAERARIRDRAK RARE DEM RAA EE 1 2 External component identification a i reisen tinea EE FRA P csnanasasndsanecndaans aaa RSS EPERAE aiamaa a ARS SERE PERRO REP APP sane 5 Ident
13. 50D 5 DTE 88 Ier sianar EEEREN E EEE RE 88 System Configuration menu sussista Aa iA na 89 Diagnostics Trent e Pene ide dies te indie eR bestias 89 Computer Setup Im LINUX scc eee uter ree e eodera Cer ur eec eee e ern an ane ead er ved aede k ad 90 Starting Computer Setup cccccceeeeceeceeceeeeceeeaeeaecaeeeeeeeeeeeeeeeeeeeteeseeseaaaeaeaaaassaeeaeeeeeeees 90 viii ENWW Using Computer Setup ssssssssssssssssssssseeneren ene em nn nennen nennen nnne nennen nnne 90 Navigating and selecting in Computer Setup ssee 90 Restoring factory settings in Computer Setup seseeee 91 Computer Setup men s ri trier Ee err IE de Ek eee e Eh and eee buena eee a teas 92 FIG MOM ETT EST EE 92 SEMN MENU 93 Diagnostics ren 2 denter re ET E AE 93 System Configuration menu ssssssssseeeneeeeenneeeene nene 94 6 SpebifiGallOlS ui uiice ipie tib pd olx E EE PER EEMER EE MATERA CORAM MMR ECERERO MAFERRREERRAREEAREE MEAE MARIAM TERRE EMARFIATI RAE ER ME MERE aidai 97 Computer specifications cece cee eececeeceeeeeceeae cae eceeeeeeeeeeeeeeec ese caaaaaaeaeeaeeeeeeeseeeeeeeseeseeseccisaeeeeeeeees 97 43 9 cm 17 3 in display specifications 0 cet ctr eee ani iine Enne ENNAN nnne 97 Hard drive SpeciiiCatlon em 99 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications
14. 616499 001 Rubber kit includes four rubber feet 616500 001 Screw kit 616501 001 RTC battery 616502 001 Cable kit 620538 001 43 9 cm 17 3 in HD light emitting diode display assembly for charcoal computer models for models 1 1 and 1 2 only 620539 001 Display back cover for use with charcoal computer models for models 1 1 and 1 2 only 620540 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with charcoal computer models for models 1 1 and 1 2 only 620541 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with charcoal computer models for models 1 1 and 1 2 only 620542 001 Top cover includes TouchPad board for use in charcoal computer models for models 1 1 and 1 2 only 622643 001 320 GB 5400 rpm hard drive for models 1 1 and 1 2 only 625823 001 Intel Arrandale i3 380M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for models 1 1 and 1 2 only 625824 001 Intel Arrandale i5 560M Processor 2 66 3 2 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for models 1 1 and 1 2 only 625825 001 Intel Arrandale i5 580M Processor 2 66 3 33 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for models 1 1 and 1 2 only 625831 001 Intel Pentium P6200 Processor 2 13 GHz 3 MB L3 cache 100 MHz for models 1 1 and 1 2 only 626039 001 Intel Core i5 460M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for mod
15. Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga
16. Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 Remove the USB board RO ON ENWW Position the computer upright with the right side toward you Disconnect the USB board cable 1 from the system board Remove the Phillips PM2 5x6 0 screw 2 that secures the USB board to the base enclosure Lift the USB board 3 straight up to remove it from the computer The USB cable is available with the cable kit using spare part number 616502 001 Component replacement procedures 65 Reverse this procedure to install the USB board 66 Chapter 4 Removal and replacement procedures ENWW Power connector Description Spare part number Power connector includes cable 616496 001 Before removing the power connector cable 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 2 3 4 5 a b c d Remove the battery see Battery on page 42 Remove the following components Hard drive see Hard drive on page 43 Optical drive see Optical drive on page 46 Keyboard see Keyboard on page 54 Top cover see Top cover on page 57 Remove the pow
17. LightScribe spare part numbers 27 46 DVD RW SuperMulti Double Layer Drive with LightScribe specifications 100 19 69 E electrostatic discharge 37 esc key identifying 9 128 Index Ethernet product description 3 exiting Setup Utility 88 external media cards product description 3 external monitor port pin assignments 112 external monitor port identifying 12 F fi1 108 fan alwayson 89 fan heat sink assembly removal 79 spare part number feet locations 41 spare part number 41 File menu 92 fn key identifying 9 front components 5 full system recovery 103 function keys identifying 9 20 79 G graphics product description 1 grounding equipment and methods 39 H hard drive precautions 36 product description 2 removal 43 spare part numbers 22 27 43 specifications 99 hard drive bay identifying 13 hard drive cover illustrated 26 removal 44 hard drive hardware kit spare part number 28 hard drive self test 89 HDMI 12 HDMI port pin assignments 114 headphone jack pin assignments 111 l inverter illustrated 24 J jacks RJ 11 modem 11 RJ 45 network 12 K keyboard product description 3 removal 54 spare part numbers 19 54 keys esc 9 fn 9 function 9 Windows applications 9 Windows logo 9 L LAN Power Saving 89 language support 89 latch battery release 13 legacy support USB 90 94 light power 7 lights caps lock 7 Digital Media Slot 12 webcam 10 wireless 7 M Main menu 8
18. antenna removal 73 spare partnumber 25 wireless antennas 13 wireless antennas and cables removal 74 spare partnumber 74 wireless antennas and cables spare part number 74 wireless light 7 wireless product description 3 wireless memory module compartment cover removal 49 51 53 spare part number 49 51 53 WLAN module removal 48 spare part numbers 21 48 workstation guidelines 38 ENWW
19. circuitry Turn off power and input signals before inserting or removing connectors or test equipment 38 Chapter 4 Removal and replacement procedures ENWW Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages
20. e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer ENWW Requirements for all countries or regions 117 Requirements for specific countries or regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type w
21. locate documents drivers and support for the computer 40 Chapter 4 Removal and replacement procedures ENWW Computer feet Description Spare part number Rubber Feet Kit 616499 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below ENWW Component replacement procedures 41 Battery Description Spare part number 6 cell 2 20 Ah 47 Wh 593553 001 6 cell 2 55 Ah 55 Wh 593554 001 Before disassembling the computer 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated The battery release latch automatically locks the battery into place 42 Chapter 4 Removal and replacement procedures ENWW Hard drive amp NOTE The hard drive spare part kit includes
22. only 615850 051 For use in French Canada for models 1 1 and 1 2 only 615850 121 For use in Germany for models 1 0 and 1 1 only 615850 041 For use in Greece for models 1 0 and 1 1 only 615850 DJ1 For use in Hungary for models 1 0 and 1 1 only 615850 211 For International use for models 1 0 and 1 1 only 615850 B31 For use in Israel for models 1 0 and 1 1 only 615850 BB1 For use in Italy for models 1 0 and 1 1 only 615850 061 For use in Norway for models 1 0 and 1 1 only 615850 DH1 For use in Portugal for models 1 0 and 1 1 only 615850 131 For use in Russia for models 1 0 and 1 1 only 615850 251 For use in Saudi Arabia for models 1 0 and 1 1 only 615850 171 For use in Spain for models 1 0 and 1 1 only 615850 071 For use in Switzerland for models 1 0 and 1 1 only 615850 BG1 For use in Turkey for models 1 0 and 1 1 only 615850 141 For use in the United Kingdom for models 1 0 and 1 1 only 615850 031 For use in the United States for models 1 1 and 1 2 only 615850 001 Before removing the keyboard 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on
23. page 42 Remove the hard drive see Hard drive on page 43 Remove the wireless memory module compartment cover see WLAN module on page 48 Remove the keyboard 1 Turn the computer upside down with the front toward you 54 Chapter 4 Removal and replacement procedures ENWW 2 Remove the three Phillips PM2 5x5 0 screws that secure the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Release the tabs along the left 1 and right 2 edges of the keyboard using a thin flat bladed screwdriver 6 Lift the rear edge of the keyboard 3 and set the keyboard back towards the display 4 ENWW Component replacement procedures 55 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 56 Chapter 4 Removal and replacement procedures ENWW Top cover Description Spare part number For use with biscotti computer models 616490 001 For use with matte black computer models 616492 001 For use with charcoal computer models for models 1 1 and 1 2 only 620542 001 Before removing the switch cover 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating
24. power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 Remove the TouchPad button board 1 Turn the top cover upside down with the front toward you 2 Remove the four Phillips PM2 0x3 0 screws 1 that secure the TouchPad bracket to the top cover 3 Lift up and remove the TouchPad button board bracket 2 The TouchPad button is fused on the TouchPad button board bracket je T l i l Reverse the above procedure to reassemble and install the TouchPad button board 62 Chapter4 Removal and replacement procedures ENWW Modem module Description Spare part number 56K V 92 data fax modem select models only for model 1 0 only 510100 001 Before removing the modem module 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the
25. step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the esc key When the Startup Menu displays press the f10 key 2 Use the arrow keys to select System Configuration gt Language and then press the enter key ENWW Computer Setup in Windows 7 85 Use the arrow keys to select a language and then press enter key When a confirmation prompt with your language selected displays press the enter key To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press the enter key Changes goes into effect immediately Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or the f5 or f6 keys To select an item press the enter key To close a text box or return to the menu display press the esc key To display additional navigation and selection informati
26. system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting AC adapter from the computer 4 Remove the following components a Battery see Battery on page 42 b Hard drive See Hard drive on page 43 c Optical drive see Optical drive on page 46 d WLAN module see WLAN module on page 48 e Memory module see Memory module on page 51 f RTC battery see RTC battery on page 52 g Keyboard see Keyboard on page 54 Remove the top cover 1 Turn the computer upside down with the front toward you ENWW Component replacement procedures 57 2 Remove four Phillips PM2 5x3 and three Phillips PM2 5x6 5 screws in the battery bay and remove ten Phillips PM2 5x6 5 screws on the base enclosure The top cover screws are identified by a triangle icon embossed on the base enclosure 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Remove the four Phillips PM2 5x6 0 screw that secures the top cover to the computer 58 Chapter 4 Removal and replacement procedures ENWW 6 Release the power button ZIF connector 1 speaker cable 2 touchpad ZIF connector 3 and touchpad button ZIF connector 4 7T Liftthe rear edge of the top cover 1 until the top cover disengages from the base enclosure Remove the top cover 2
27. the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot the computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover the full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE Computers with a solid state drive SSD might not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover the operating system and software To check for the presence of a recovery partition select Start gt righ
28. 066 MHz Dual core 35 W 594188 001 for models 1 0 and 1 1 only Intel Arrandale i3 350 Processor 2 26 GHz 3 MB L3 cache 1066 MHz Dual Core 35 W for 597623 001 models 1 0 and 1 1 only Intel Arrandale i5 430 Processor 2 26 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W 597624 001 for models 1 0 and 1 1 only Intel Arrandale i3 370 Processor 2 4 GHz 3 MB L3 cache 1066 MHz Dual Core 35 W 613584 001 Intel Arrandale i5 450M Processor 2 4 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W 613585 001 for models 1 0 and 1 1 only Pentium Arrandale P6000 Processor 1 86 GHz 3 MB L3 cache 100 MHz for models 1 0 and 613586 001 1 1 only Pentium Arrandale P6100 Processor 2 0 GHz 3 MB L3 cache 100 MHz for models 1 1 and 1 2 613587 001 only Intel Arrandale i3 380M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W 625823 001 for models 1 1 and 1 2 only Intel Arrandale i5 560M Processor 2 66 3 2 GHz 3 MB total L3 cache 1066 MHz Dual Core 625824 001 35 W for models 1 1 and 1 2 only Intel Arrandale is 580M Processor 2 66 3 33 GHz 3 MB total L3 cache 1066 MHz Dual Core 625825 001 35 W for models 1 1 and 1 2 only Intel Pentium P6200 Processor 2 13 GHz 3 MB L3 cache 100 MHz for models 1 1 and 1 2 625831 001 only Intel Core i5 460M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual Core 35 W for 626039 001 models 1 1 and 1 2 only Intel Arrandale i3 390
29. 12 memory module 13 security cable 11 solid state drive SSD 103 107 108 speaker assembly removal 60 spare part number 19 60 speakers identifying 8 specifications Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 101 computer 97 Index 129 display 97 DVD RW SuperMulti Double Layer Drive with LightScribe 100 hard drive 99 optical drive 100 101 system resources 102 starting Setup Utility 85 static shielding materials 39 stringent security 93 supported discs 104 system board removal 75 spare part numbers 22 75 System Configuration menu 89 94 system failure or instability 103 system fan 94 system information 88 92 system recovery 107 system resources 102 system restore points 103 107 T thermal paste replacement 81 82 tools required 35 top cover removal 57 spare partnumber 19 57 TouchPad buttons 6 identifying 6 removal 62 TouchPad button board spare partnumber 62 TouchPad zone identifying 6 transporting guidelines 38 U Universal Serial Bus USB port pin assignments 115 USB board removal 65 spare part number 22 65 USB legacy support 90 94 USB ports identifying 11 12 using Setup Utility 85 using system restore 107 130 Index V vents identifying 12 13 Virtualization Technology 89 Ww webcam identifying 10 webcam light identifying 10 Webcam module spare partnumber 24 Windows applications key identifying 9 Windows logo key identifying 9 wireless
30. 1200 external V V resolution at 75 Hz Multi pin AC power V N Keyboard pointing devices Full size keyboard with numeric keypad 43 9 cm 17 3 Y Y in TouchPad with 2 buttons and 2 way scroll taps enabled Y V as default ENWW 4 Category Description HP G72 HP G72 Discrete UMA Power requirements 6 cell 2 20 Ah 47 Wh battery Y V 6 cell 2 55 Ah 55 Wh battery V Y 6 cell 2 8 Ah 62 Wh battery Y Y 65 W AC adapter with localized cable plug support Y 90 W AC adapter with localized cable plug support Y Security Kensington Security Lock Y V Operating system Preinstalled Windows 7 Home Premium 32 amp 64 bit V V Windows 7 Home Basic 32 amp 64 bit V V Free DOS V V Serviceability End user replaceable parts AC adapter V N Battery system Y Y Hard drive Y V Memory module V y Optical drive V V Mini card devices y y ENWW Chapter 1 Product description 2 External component identification Identifying the hardware Components included with the computer might vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer 1 Select Start My Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager Add hardware or modify computer configurations using Device Manager ENWW Identifying the hardw
31. 613584 001 35W e Intel Arrandale i5 450M Processor 2 4 GHz 3 MB total L3 cache 1066 MHz 613585 001 Dual Core 35 W for models 1 0 and 1 1 only e Pentium Arrandale P6000 Processor 1 86 GHz 3 MB L3 cache 100 MHz for 613586 001 models 1 0 and 1 1 only e Pentium Arrandale P6100 Processor 2 0 GHz 3 MB L3 cache 100 MHz for 613587 001 models 1 1 and 1 2 only e Intel Arrandale i3 380M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz 625823 001 Dual Core 35 W for models 1 1 and 1 2 only e Intel Arrandale i5 560M Processor 2 66 3 2 GHz 3 MB total L3 cache 1066 MHz 625824 001 Dual Core 35 W for models 1 1 and 1 2 only e Intel Arrandale i5 580M Processor 2 66 3 33 GHz 3 MB total L3 cache 1066 625825 001 MHz Dual Core 35 W for model 1 1 only e Intel Pentium P6200 Processor 2 13 GHz 3 MB L3 cache 100 MHz for models 625831 001 1 1 and 1 2 only e Intel Core is 460M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz Dual 626039 001 Core 35 W for models 1 1 and 1 2 only e Intel Arrandale i3 390M Processor 2 66 GHz 3MB L3 cache Dual core for model 634692 001 1 2 only e Intel Arrandale i5 480M Processor 2 66 GHz 3 MB L3 cache Dual core 35 W for 634693 001 model 1 2 only e Pentium Arrandale P6300 2 26 GHz 3 MB L3 cache for model 1 2 only 635500 001 9 RTC battery includes mounting adhesive 616501 001 10 Memory module 1066 MHz DDR3 e 1GB 598859 001 20 Chapte
32. 643 001 e 320 GB 7200 rpm 615084 001 e 250 GB 7200 rpm 615083 001 e 160 GB 7200 rpm for models 1 0 and 1 1 only 615082 001 e Hard Drive Hardware Kit not illustrated includes bracket and screws 615086 001 15 Power connector includes cable 616496 001 16 USB board 616494 001 17 RJ 11 connector included in Cable Kit 616502 001 18 Optical drive bracket included with optical drive 19 Battery e 6 cellLi lon 2 20 Ah 47 Wh 593553 001 e 6 cell Li lon 2 55 Ah 55 Wh 593554 001 20 Optical drive includes optical drive bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with e Biscotti computer models 614549 001 e Matte black computer models 616482 001 22 Chapter 3 Illustrated parts catalog ENWW ENWW Item Description Spare part number e Charcoal computer models for models 1 1 and 1 2 only 620541 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with e Biscotti computer models 614548 001 e Matte black computer models 616480 001 e Charcoal computer models for models 1 1 and 1 2 only 620540 001 21 Optical drive cable included in Cable Kit 616502 001 Bluetooth module not shown for model 1 0 only 537921 001 Bluetooth module cable not shown for model 1 0 only 605904 001 22 Base enclosure for use with e Biscotti computer models with HDMI card reader without modem 616485 001 e Matte black models with
33. 8 mass storage devices spare part numbers 27 memory module product description 2 removal 51 spare part numbers 20 51 memory module compartment identifying 13 memory test 89 microphone spare part number 25 microphone internal identifying 10 microphone jack pin assignments 111 microphone product description 3 mini card compartment cover illustrated 26 ENWW model name 1 modem jack pin assignments 113 modem module product description 3 removal 63 spare part number modem module cable removal 77 monitor port external 12 monitor port pin assignments 112 22 63 N navigating in Setup Utility 86 network jack pin assignments 113 O operating system product description 4 optical drive identifying 11 precautions 36 product description 2 removal 46 spare part numbers 22 27 46 specifications 100 101 P packing guidelines 38 passwords 88 93 performing a recovery 107 plastic parts 35 Plastics kit contents 26 spare part number 26 pointing device product description 3 ports external monitor 12 HDMI 12 product description 3 USB 11 12 power button board removal 61 spare part number 61 power button identifying 8 power connector cable removal 67 spare part number 22 67 ENWW power connector identifying 11 power cord set requirements 117 power cord identifying 15 power cord spare part numbers 29 power light identifying 7 power requirements product description 4 power on password 8
34. 8 processor product description 1 removal 83 spare part numbers 20 83 Processor C6 State 89 product description audio 3 camera 2 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 2 microphone 3 modem module 3 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovering a program or driver 103 recovering from the dedicated recovery partition 108 recovering from the recovery discs 108 recovery discs 103 104 Recovery Manager 103 107 recovery partition 103 recovery system 107 removal replacement preliminaries 35 procedures 40 restore points 107 restoring default settings 87 RJ 11 modem jack identifying 11 RJ 11 jack pin assignments 113 RJ 45 network jack identifying 12 RJ 45 jack pin assignments 113 RTC battery removal 52 spare part number 20 52 Rubber Feet Kit spare part number 41 S secondary hard drive self test 89 security cable slot identifying 11 Security menu 88 93 security product description 4 selecting in Setup Utility 86 serial number 17 40 service considerations 35 serviceability product description 4 setup utility Diagnostics menu 93 File menu 92 navigating and selecting 90 restoring factory settings 91 Security menu 93 System Configuration menu 94 slots Digital Media
35. 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 100 Chapter 6 Specifications ENWW Blu ray ROM with LightScribe DVDEXR RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms CD lt 180 ms Cache buffer 4 5 MB Data transfer rate ENWW 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 4X BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive specifications 101 Multiword DMA Mode System resource specifications Use Device Manager to get a graphical view of the system resources that control how the devices work on the computer System resources accessible Device Manager are direct memory access DMA channels input output I O ports inte
36. 9 001 Webcam module 612110 001 Microphone includes cable 613584 001 Intel Arrandale i3 370 Processor 2 4 GHz 3 MB L3 cache 1066 MHz Dual Core 35 W 613585 001 Intel Arrandale i5 450 Processor 2 4 GHz 3 MB L3 cache 1066 MHz Dual Core 35 W for models 1 0 and 1 1 only 613586 001 Pentium Arrandale P6000 Processor 1 86 GHz 3 MB L3 cache 100 MHz for models 1 0 and 1 1 only 613587 001 Pentium Arrandale P6100 Processor 2 0 GHz 3 MB L3 cache 100 MHz for models 1 1 and 1 2 only 614548 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with biscotti computer models 614549 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with biscotti computer models 615082 001 160 GB 7200 rpm hard drive for models 1 0 and 1 1 only 615083 001 250 GB 7200 rpm hard drive 615084 001 320 GB 7200 rpm hard drive 615085 001 500 GB 7200 rpm hard drive 615086 001 Hard Drive Hardware Kit includes bracket and screws 615847 001 HD 5430 1 G discrete system board with card reader 1 1 for model 1 1 only 615848 001 HD 5430 512 MB discrete system board with card reader 1 1 for model 1 1 only 615850 001 Keyboard for use in the United States includes keyboard cable for models 1 1 and 1 2 only 32 Chapter 3 Illustrated parts catalog ENWW Spare part number Description 615850 031
37. 95 F Nonoperating Relative humidity 20 C to 60 C 4 F to 140 F Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating Nonoperating 15 m to 3 048 m 50 ft to 10 000 ft 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 43 9 cm 17 3 in display specifications Dimensions ENWW Computer specifications 97 Height 23 3 cm 9 17 in Width 39 8 cm 15 6 in Diagonal 43 9 cm 17 3 Number of colors Contrast ratio Brightness Up to 16 8 million 300 1 typical 200 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 HD 1600 x 900 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0W Viewing angle X40 horizontal 120 40 vertical typical 98 Chapter6 Specifications ENWW Hard drive specifications ENWW 640 GB 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g 101g Interface type SATA SATA SATA SATA SATA Transfer rate 106 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security AT
38. A security Seek times typical read including setting Single track 1 0 ms 1 0 ms 1 5 ms 2 0 ms 1 5 ms Average 14 0 ms 14 0 ms 12 0 ms 12 0 ms 11 0 ms Maximum 24 0 ms 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 250 26 976 773 168 625 142 448 488 397 168 312 581 808 3 728 Disc rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 99 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R
39. And Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts 90 Chapter5 Setup Utility ENWW Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory 1 Open Computer Setup by turning on or restarting the computer and then pressing the f10 key when the F10 ROM Based Setup message displays in the lower left corner of the screen 2 Use the arrow keys to select File gt Restore Defaults and then press the enter key 3 When the confirmation dialog box opens press the f10 key 4 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes And Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts amp NOTE Your password settings and security settings are not changed when you restore the factory settings ENWW Computer Setup in Linux 91 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter might not be supported by the computer File menu Select To do this System information e View identification information for the computer e View specification information for the processor cache and memory size and system ROM Restore Defaults Replace the configuration setting
40. Bluetooth module 68 Chapter 4 Removal and replacement procedures ENWW Display assembly Description Spare part number 39 6 cm 15 6 in High Definition HD light emitting diode LED display assembly for use in e Biscotti computer models 612094 001 e Matte black computer models 612095 001 e Charcoal computer models for models 1 1 and 1 2 only 620538 001 Before removing the display assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 48 6 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 Remove the display assembly 1 Turn the computer display side up with the front toward you 2 Open the display as far as possible 3 Disconnect the display panel cable 1 and the microphone cable 2 from the system board and remove it from its routing channel 4 Pull the ante
41. CAUTION To prevent damage to the computer when removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V ENWW Preliminary replacement requirements 37 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or b
42. Component replacement procedures 79 2 Disconnect the fan cable from the system board 3 Follow the sequence embossed on heat sink to loosen the four Phillips PM2 5x7 0 captive screws 1 that secure the fan heat sink assembly to the system board amp NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it might be necessary to move the fan heat sink assembly from side to side to detach the assembly 4 Remove the fan heat sink assembly 2 by lifting straight up NOTE Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory 5 Turn the system board right side up with the front toward you 80 Chapter 4 Removal and replacement procedures ENWW 6 Disconnect the fan cable from the system board 7 Loosen the two Phillips captive screws 1 and four Phillips spring loaded captive screws 2 that secure the fan heat sink assembly Ef NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it might be necessary to move the fan heat sink assembly from side to side to detach the assembly 8 Remove the fan heat sink assembly 3 by lifting straight up Reverse this procedure to install the fan heat sink assembly The thermal material must be thoroughly cleaned from the surface of the fan heat sink assembly 1
43. Ef NOTE Some of the Setup Utility menu items listed in this chapter might not be supported by the computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On password Enter change or delete a power on password 88 Chapter5 Setup Utility ENWW System Configuration menu Select Language Support To do this Change the language of Setup Utility Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor C6 sleep state LAN Power Saving select models only Card Reader 1394 Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Enable disable Card Reader 1394 Power Saving Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Action Keys Mode Enable disable Action Keys Mode Boot Options Set the following boot
44. HDMI card reader without modem 616489 001 e Charcoal models with HDMI card reader without modem for models 1 1 and 1 2 616488 001 only Rubber Kit not illustrated includes four rubber feet 616499 001 Plastics Kit 616497 001 23 e Hard drive cover 24 e Memory module cover Computer major components 23 Display assembly components oo Item Description Spare part number 1 Display bezel 612102 001 2 Webcam module 612109 001 3 43 9 cm 17 3 in high definition Brightview display panel includes display panel 612097 001 cable 4 Display bracket with hinges 612104 001 24 Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number 5 Display hinge covers 612105 001 6 Wireless antenna includes wireless antenna transceivers and cable 612108 001 7 Microphone includes cable 612110 001 8 Display back cover includes logo for use with e Biscotti computer models 612098 001 e Matte black computer models 612099 001 e Charcoal computer models for models 1 1 and 1 2 only 620539 001 LCD cable not illustrated includes webcam module cable 612103 001 Display screw kit not illustrated 612107 001 Display rubber display kit not illustrated includes display bezel rubber screw covers 612106 001 ENWW Display assembly components 25 Plastics Kit o e Item Description Spare part number Plastics kit 616497 001 1 Hard d
45. HP G72 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2010 Hewlett Packard Development Company L P ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Arrandale Core and Pentium are trademarks of Intel corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition June 2010 Document Part Number 616710 001 MSG revision history ENWW Revision Publication date Description A October 2010 Added newly supported hard drives to spare parts listings in the following locations Computer major components on page
46. Keyboard for use in the United Kingdom includes keyboard cable for models 1 0 and 1 1 only 615850 041 Keyboard for use in Germany includes keyboard cable for models 1 0 and 1 1 only 615850 051 Keyboard for use in France includes keyboard cable for models 1 0 and 1 1 only 615850 061 Keyboard for use in Italy includes keyboard cable for models 1 0 and 1 1 only 615850 071 Keyboard for use in Spain includes keyboard cable for models 1 0 and 1 1 only 615850 121 Keyboard for use in French Canada includes keyboard cable for models 1 1 and 1 2 only 615850 131 Keyboard for use in Portugal includes keyboard cable for models 1 0 and 1 1 only 615850 141 Keyboard for use in Turkey includes keyboard cable for models 1 0 and 1 1 only 615850 171 Keyboard for use in Saudi Arabia includes keyboard cable for models 1 0 and 1 1 only 615850 211 Keyboard for use in Hungary includes keyboard cable for models 1 0 and 1 1 only 615850 221 Keyboard for use in Czech Republic includes keyboard cable for models 1 0 and 1 1 only 615850 251 Keyboard for use in Russia includes keyboard cable for models 1 0 and 1 1 only 615850 A41 Keyboard for use in Belgium includes keyboard cable for models 1 0 and 1 1 only 615850 B31 Keyboard for use in international use includes keyboard cable for models 1 0 and 1 1 only 615850 BA1 Keyboard for use in Adriatics includes keyboard cable for models 1 0 and 1 1 only 615850 BB1 Keyboard f
47. M Processor 2 66 GHz 35W 3 MB L3 cache Dual core 35 W for model 634692 001 1 2 only Intel Arrandale i5 480M Processor 2 66 GHz 35W 3 MB L3 cache Dual core 35 W for model 634693 001 1 2 only Pentium Arrandale P6300 2 26 GHz 3 MB L3 cache for model 1 2 only 635500 001 Before removing the processor 1 the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer outlet and then disconnecting the AC adapter from the computer Component replacement procedures Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on Disconnect the power from the computer by first disconnecting the power cord from the AC 83 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 e Speaker assembly see Speaker assembly on page 60 f Display assembly see Display assembly on page 69 g System board see System board on page 75 h Fan heat sink assembly see Fan heat sink assembly on page 79 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it amp NOTE The gold triangle 3 on th
48. Processor 2 66 GHz 3 MB L3 Y Y cache Dual core 35 W Intel Arrandale i3 390M Processor 2 66 GHz 3MB L3 Y Y cache Dual core Intel Arrandale i5 450M Processor 2 4 GHz 3 MB total N N L3 cache 1066 MHz Dual Core 35 W Intel Arrandale i5 430 Processor 2 26 GHz 3 MB total V N L3 cache 1066 MHz Dual Core 35 W Intel Arrandale i3 370 Processor 2 4 GHz 3 MB L3 V V cache 1066 MHz Dual Core 35 W Intel Arrandale i3 350 Processor 2 26 GHz 3 MB L3 Y Y cache 1066 MHz Dual Core 35 W Pentium Arrandale P6000 Processor 1 86 GHz 3 MB Y Y L3 cache 100 MHz Pentium Arrandale P6300 2 26 GHz 3 MB L3 cache Y V Chipset Intel HM55 Express Chipset V V Graphics ATI Mobility Radeon HD5470 with 512 MB dedicated V Y video memory ATI Mobility Radeon HD5470 with 1 G dedicated video V N memory UMA integrated with shared video memory Y Robson XT ATI Mobility Radeon HD6370 with 512MB Y of dedicated video memory 64Mx16 DDR3 800MHz x 4 PCs for model 1 2 only ATi Robson XT ATI Mobility Radeon HD6370 with Y 1GB of dedicated video memory 128Mx16 DDR3 800MHz x 4 PCs for model 1 2 only 2 Category Description Switchable Discrete Graphics e ATi Robson XT ATI Mobility Radeon HD6370 with 512MB of dedicated memory 64Mx16 DDR3 800 MHz x 4 PCs e ATi Robson XT ATI Mobility Radeon HD6370 with 1GB of dedicated memory 128Mx16 DDR3 800 MHz x 4 PCs Support for BD or HD DVD
49. RTC battery see RTC battery on page 52 e Memory modules see Memory module on page 51 e WLAN module see WLAN module on page 48 e Modem module see Modem module on page 63 Before removing the system board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c WLAN module see WLAN module on page 48 d Memory module see Memory module on page 51 e RTC battery see RTC battery on page 52 f Keyboard see Keyboard on page 54 g Top cover see Top cover on page 57 Component replacement procedures 75 h Modem module see Modem module on page 63 i Display assembly see Display assembly on page 69 Remove the following cables from the system board e Power connector cable see Power connector on page 67 e USB board cable see USB board on page 65 e Bluetooth module cable see Bluetooth module on page 68 Remove the system board 1 Turn the computer upright with the right side tow
50. Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 2 3 4 5 a b c d Remove the battery see Battery on page 42 Remove the following components Hard drive see Hard drive on page 43 Optical drive see Optical drive on page 46 Keyboard see Keyboard on page 54 Top cover see Top cover on page 57 Remove the power button board 1 Turn the top cover upside down with the rear edge toward you 2 Remove the Phillips PM2 0x3 0 screw 1 that secures the power button board to the top cover 3 Lift up and remove the power button board 2 3 r Reverse this procedure to install the power button board ENWW Component replacement procedures 61 TouchPad button board Description Spare part number Touchpad button board includes bracket and cable 616493 001 Before removing the TouchPad button board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the
51. TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell 114 Chapter 8 Connector pin assignments ENWW Universal Serial Bus ENWW Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Universal Serial Bus 115 116 Chapter 8 Connector pin assignments ENWW 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions The requirements listed below are applicable to all countries or regions e Thelength of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e A All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system
52. a Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam
53. a hard drive bracket and hard drive connector The hard drive bracket and hard drive connector as well as the hard drive bracket screws are also ENWW available in the Hard Drive Hardware Kit Description Spare part number 750 GB 5400 rpm for model 1 1 only 603787 001 640 GB 5400 rpm 603785 001 500 GB 7200 rpm 615085 001 320 GB 5400 rpm for model 1 1 only 622643 001 320 GB 7200 rpm 615084 001 250 GB 7200 rpm 615083 001 160 GB 7200 rpm for models 1 0 and 1 1 only 615082 001 Hard drive hardware kit not illustrated includes connector bracket and screws 615086 001 Before removing the hard drive 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the hard drive cover to the computer Component replacement procedures 43 3 Liftthe left side of the hard drive cover 2 swing it forward and remove the cover 3 The hard drive cover is included in the plastics kit sp
54. and Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe 537921 001 Bluetooth module for model 1 0 only 587259 001 Intel Core i7 620M Processor 4M cache 2 66 GHz SC turbo up to 3 33 GHz 30 Chapter3 Illustrated parts catalog ENWW Spare part number 593530 001 Description Intel Centrino Wireless N 1000 802 11b g n 1x2 WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic
55. ard you 2 Remove the three Phillips PM2 5x4 0 1 screws that secure the system board to the computer 3 Grasp the right edge 2 of the system board 4 Lift the system board 3 and pull it away from the base enclosure at an angle Reverse this procedure to install the system board 76 Chapter 4 Removal and replacement procedures ENWW 5 To replace the modem module cable remove the RJ 11 connector cable from the clips 1 and then lift the connector straight up 2 and out of the computer The modem module cable is available with the cable kit using spare part number 616502 001 Reverse this procedure to install the modem module cable 6 To replace the optical drive cable remove the two Phillips PM2 0x6 0 screws 1 and then lift the connector straight up 2 and out of the computer The optical drive cable is available with the cable kit using spare part number 616502 001 Reverse this procedure to install the optical drive cable When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Fan heat sink assembly see Fan heat sink assembly on page 79 e Processor see Processor on page 83 ENWW Component replacement procedures 77 Reverse the preceding procedure to install the system board 78 Chapter 4 Removal and replacement procedures ENWW Fan heat sink assembly Description Spare part number
56. are 5 Top components TouchPad Eos m I M Lt Ua el 47 Al cat Component Description 1 TouchPad light Off Touchpad is on Amber Touchpad is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Press the left side of the TouchPad button to execute functions like the left button on an external mouse 4 Right TouchPad button Press the right side of the TouchPad button to execute functions like the right button on an external mouse This table describes factory settings To view or change the pointing device preferences 1 Select Start gt Devices and Printers 2 Right click the device representing the computer 3 Select Mouse settings 6 Chapter 2 External component identification ENWW Lights ENWW Component 1 TouchPad light Description Off TouchPad is enabled Amber TouchPad is disabled 2 Caps lock light On Caps lock is on 3 Power light On The computer is on Flashing The computer is in Sleep Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber No wireless devices are detected 5 num Ik light On The numeric function of the keypad is enabled Off The navigation function of the keypad is
57. are part number 616497 001 4 Remove the four Phillils PM2 5x5 0 screws 1 that secure the hard drive to the computer Use the mylar tabs 2 to lift up the hard drive Disconnect the hard drive cable from the system board 3 and lift the hard drive out 4 of the hard drive bay 5 To replace the hard drive bracket remove the four Phillips PM3 0x4 0 screws 1 that secure the hard drive bracket to the hard drive 44 Chapter 4 Removal and replacement procedures ENWW ENWW 6 Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive 2 e l l I li 7 0 T l u E rd l f g ua T Lj ip 1 Se LI pr T Reverse this procedure to install the hard drive Component replacement procedures 45 Optical drive Ef NOTE The optical drive spare part kit includes an optical drive bezel and optical drive bracket Description Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with Biscotti computer models 614549 001 Matte black computer models 616482 001 Charcoal computer models for models 1 1 and 1 2 only 620541 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with e Biscotti computer models 614548 001 e Matte black computer models 616480 001 e Charcoal computer models for models 1 1 and 1 2 only 620540 001 Before removing the optical d
58. b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready for models 1 1 and 1 2 only 603785 001 640 GB 5400 rpm hard drive 603787 001 750 GB 5400 rpm hard drive for model 1 1 only 605904 001 Bluetooth module cable for model 1 0 only 606013 001 Fan heat sink assembly includes replacement thermal material for use with UMA systems ENWW Sequential part number listing 31 Spare part number Description 606014 001 Fan heat sink assembly includes replacement thermal material for use with discrete systems 609939 001 65 W AC adapter 609940 001 90 W AC adapter 612094 001 43 9 cm 17 3 in HD light emitting diode display assembly for biscotti computer models 612095 001 43 9 cm 17 3 in HD light emitting diode display assembly for matte black computer models 612097 001 High Definition display panel includes display panel and backlight cables 612098 001 Display back cover for use with biscotti computer models 612099 001 Display back cover for use with matte black computer models 612102 001 Display Bezel 612103 001 LCD cable includes webcam module cable 612104 001 Display hinge kit includes left and right display hinges 612105 001 Display hinge covers 612106 001 Display rubber kit 612107 001 Display screw kit 612108 001 Wireless antenna kit includes wireless antenna transceivers and cable 61210
59. battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 54 d Top cover see Top cover on page 57 Remove the modem module 1 Turn the computer upright with the front toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the modem module to the system board 3 Lift up on the front of the modem module 2 to disconnect it from the system board ENWW Component replacement procedures 63 Reverse the above procedure to install the modem module and be sure that the connector on the bottom of the modem module connects firmly into the system board 64 Chapter 4 Removal and replacement procedures ENWW USB board Description Spare part number USB board 616494 001 Before removing the USB board 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 42 Remove the following components a Hard drive see Hard drive on page 43 b Optical drive see Optical drive on page 46 c
60. dapter 609940 001 Power cord AC 3 wire black 1 83 m for use with both HP G62 and Presario CQ 62 computer models for use in e Denmark for models 1 0 and 1 1 only 490371 081 e Europe for models 1 0 and 1 1 only 490371 021 e Israel for models 1 0 and 1 1 only 490371 BB1 e Italy for models 1 0 and 1 1 only 490371 061 e North America for models 1 0 and 1 1 only 430971 001 e Switzerland for models 1 0 and 1 1 only 490371 111 e the United Kingdom and Singapore for models 1 0 and 1 1 only 490371 031 Cable Kit 616502 001 e Hard drive connector cable e Optical drive connector cable e Power button cable e RJ 11 cable e TouchPad cable e USB cable Screw kit 616500 001 Phillips M2 0x3 0 screw Phillips M2 5x3 0 screw Phillips M2 5x4 0 screw Phillips M2 5x5 0 screw Phillips M2 5x6 5 screw Miscellaneous parts 29 Sequential part number listing Spare part number 490371 001 Description Power cord for use in North America for models 1 0 and 1 1 only 49037 1 021 Power cord for use in Europe for models 1 0 and 1 1 only 490371 031 Power cord for use in the United Kingdom and Singapore for models 1 0 and 1 1 only 490371 061 Power cord for use in Italy for models 1 0 and 1 1 only 490371 081 Power cord for use in Denmark for models 1 0 and 1 1 only 490371 111 Power cord for use in Switzerland for models 1 0 and
61. disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 36 Chapter 4 Removal and replacement procedures ENWW Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage might have occurred An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy A
62. e processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 84 Chapter 4 Removal and replacement procedures ENWW 5 Setup Utility Computer Setup in Windows 7 To view the drives installed on the computer select Start Computer On models with a secondary hard drive drive D the optical drive becomes drive E The next drive added to the system such as a new USB drive is assigned the next available drive letter Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when the Windows operating system is not working The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility A Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the f10 key 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the esc key 2 When the Startup Menu displays press the f10 key Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at
63. ected to the computer 3 Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the RTC battery 1 Turn the computer upside down with the front toward you 2 Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the wireless memory module compartment cover to the computer 3 Liftthe back side of the memory module cover 2 52 Chapter 4 Removal and replacement procedures ENWW 4 Liftthe cover off the computer 3 The wireless memory module compartment cover is included in the plastics kit spare part number 616497 001 NOTE Small tabs hold the cover in place Firmly pull up on the cover to release the tabs 5 Unplug the RTC battery from the system board 1 6 Use a sharp non conductive tool to release the RTC battery from the adhesive material that secures the RTC battery to the system board 7 Lift the battery 2 out of the computer Reverse this procedure to install the RTC battery ENWW Component replacement procedures 53 Keyboard Description Spare part number For use in Adriatics for models 1 0 and 1 1 only 615850 BA1 For use in Belgium for models 1 0 and 1 1 only 615850 A41 For use in the Czech Republic for models 1 0 and 1 1 only 615850 221 For use in France for models 1 0 and 1 1
64. els 1 1 and 1 2 only 629120 001 HD 5430 512 MB discrete system board with card reader for model 1 0 only 629121 001 HD 5430 1 G discrete system board with card reader for model 1 0 only 629122 001 HD UMA system board with card reader for model 1 2 only 630948 001 HD 1G discrete system board with card reader for model 1 2 only 630949 001 HD 512 discrete system board with card reader for model 1 2 only 630950 001 HD UMA system board with card reader for model 1 2 only 634363 001 Thermal pads 634692 001 Intel Arrandale i3 390M processor 2 66 GHz 3MB L3 cache 35W Dual core 35 W for model 1 2 only 634693 001 Intel Arrandale i5 480M processor 2 66 GHz 3MB L3 cache Dual core 35 W for model 1 2 only 635500 001 Pentium Arrandale processor P6300 2 26 GHZ 3M L3 cache for model 1 2 only 34 Chapter3 Illustrated parts catalog ENWW 4 Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations Before disassembly or assembly procedures review and adhere to all service considerations NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembl
65. enabled Top components 7 8 Button and speakers T Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to initiate Sleep e When the computer is in Sleep press the button to exit Sleep e When the computer is in Hibernation press the button to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least five seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options 2 Speakers grill Two integrated speakers produce sound This table describes factory settings For information about changing factory settings see the user guides located in Help and Support Chapter 2 External component identification ENWW ENWW Component 1 esc key Description Displays system information when pressed in combination with the fn key 2 3 fn key Windows logo key Displays system information when pressed in conjunction with the esc key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items where the cursor is positioned 5 6 Integrated numeric keypad keys Action keys Used like the keys on an external numeric keypad Executes fr
66. entrino Wireless N 1000 802 11b g n 1x2 WLAN module 593530 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter for models 1 0 and 1 1 only 593533 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready for models 1 1 and 1 2 only Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 602992 001 BT3 0 HS ready for models 1 1 and 1 2 only Before removing the WLAN module 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 42 Remove the WLAN module 1 2 Turn the computer upside down with the front toward you Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the wireless memory module compartment cover Lift the back side of the memory module cover 2 48 Chapter 4 Removal and replacement procedures ENWW 4 Liftthe cover off the computer 3 The wireless memory module compartment cover is included in the plastics kit spare part number 616497 001 5 Disconnect the main antenna cable 1 and the au
67. equently used system actions Top components 9 Display Component Description 1 Internal microphone Records sound 2 Integrated webcam select models only Records audio and video and captures still photographs 3 Webcam light select models only On The webcam is in use 10 Chapter 2 External component identification ENWW Right side components ENWW Component 1 Optical drive Description Reads and writes to optical discs 2 Optical drive light on release button Flashing The optical drive light is being accessed 3 USB port Connects an optional USB device 4 5 RJ 11 modem jack select models only AC adapter light Connects a modem cable e Flashing white The computer is in Sleep e Onwhite The computer is connected to external power e Flashing amber The computer is charged e Off The computer is not connected to external power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it might not prevent the computer from being mishandled or stolen Right side components 11 Left side components 11 OWOOO Component 1 External monitor port Description Connects an external VGA monitor or projector 2 Vent Enables airflow to cool in
68. er connector cable 1 Turn the computer upright with the right side toward you 2 Disconnect the power connector cable 1 from the system board 3 Liftthe power connector 2 from the clips built into the base enclosure Reverse this procedure to install the power connector ENWW Component replacement procedures 67 Bluetooth module Description Spare part number Bluetooth module for model 1 0 only 537921 001 Bluetooth module cable for model 1 0 only 605904 001 Before removing the Bluetooth module Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 1 2 3 4 5 a b c d Remove the battery see Battery on page 42 Remove the following components Hard drive see Hard drive on page 43 Optical drive see Optical drive on page 46 Keyboard see Keyboard on page 54 Top cover see Top cover on page 57 Remove the power connector cable 1 Turn the computer upright with the right side toward you 2 Disconnect the Bluetooth module cable 1 from the system board 3 Remove the Bluetooth module 2 Reverse this procedure to install the
69. etreminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Note the following when backing up ENWW Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document Back up the information to an optional external hard drive a network drive or discs When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in the computer NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer Windows 7 105 Usin
70. g Windows Backup and Restore To create a backup using Windows Backup and Restore Ef NOTE Be sure that the computer is connected to AC power before starting the backup process NOTE The backup process might take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 106 Chapter 7 Backup and recovery ENWW Using system restore points When backing up the system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to the system amp NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for the system files and settings When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is perf
71. h no Y Y webcam Audio High definition audio supports Microsoft amp premium V V requirements with Presario HP Altec Lansing speakers Modem select models only 56K V 92 data fax MDC modem computer models not V V equipped with a modem have a cover over the RJ 11 jack opening Supports all worldwide certification requirements V V Ethernet Integrated 10 100 network interface card NIC V V Wireless Integrated wireless local area network WLAN options by way of wireless module 2 wireless antennas built into display assembly V V Support for no WLAN option V V Support for the following WLAN formats Atheros AR9285 802 11 a b g n 2x2 WiFi adapter V V Broadcom 4313 802 11b g n 1x1 WiFi Adapter V V Broadcom 4313 802 11b g n 1x1 WiFi and 2070 V V Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth V V 2 1 EDR Combo Adapter BT3 0 HS ready External media card select Digital Media Slot supporting SD MMC MS MSPro xD Y Y models only cards Supports mini versions of SD MMC MS Duo with adapter not included Ports Audio in stereo microphone Y v Audio out stereo headphone V V High Definition Multimedia Interface HDMI version 1 3 V V supporting 1080p with High bandwidth Digital Content Protection HDCP key select models only Hot plug unplug with auto detect Y V RJ 11 modem select models only V V RJ 45 Ethernet Y V USB 3 one is an eSATA USB port V Y VGA Dsub 15 pin supporting 1600 x
72. he computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the esc key When the Startup Menu displays press the f10 key 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press the enter key 3 When the Setup Confirmation appears press the enter key 4 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key Setup Utility default settings go into effect when the computer restarts NOTE Password security and language settings are not changed when you restore the factory default settings ENWW Computer Setup in Windows 7 87 Exiting Setup Utility You can exit Setup Utility with or without saving changes e Toexit Setup Utility and save changes from the current session If the Setup Utility menus are not displayed press the esc key to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press the enter key e To exit Setup Utility without saving changes from the current session If the Setup Utility menus are not displayed press the esc key to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press the enter key After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options
73. ifying the hardware a NEEE ee en ieee r sd denter sedere nene nennen nennen 5 TOD COMPONENTS te pU RENE CIL RN QR IR IURE Mae M eue ERE anao EROR AMA Odit a aaa uude adus 6 jo 6 Bo c 7 Button and Speakers etre edt deg to aa ee dedu dul ere a ER 8 aM PEDES 9 Display c M 10 Right side components ssssssssssssssee eee eene nene en nennen nennen nenne enne nnne nnns 11 Left side componoents ssie ciens inr Ru ERR Ran ieaiai aaa iaa aaa aaas xke NR Ru ang ann Une VR eee EEEE 12 Bottom components nee ER Ee tage epe Adde eames deed Max ARR CN A ARE REX R CARES e En Dus das aE Ee aaa A 13 Wireless Antennas RR EEEE e 13 Additional hardware components sssssssssssssssssseneereneeee eene nnne eren tnr nnne n nen enne nnne 15 3 Illustrated parts catalogi iii iei a Ee a asse kb a Erans ias EY yy sacle vuriedsdileveniedsdicas 17 Serial number location MITTERE 17 Computer major components ee dt ree aaan eai i a aa a aadi 18 Display assembly components ussar iiien renean annA EETA NERA ENAERE nennen nennen 24 Pl stics e EE 26 Mass storage devices sssssssssssssssssse eene en nennen nenne nennen rennen rne enne nennen 27 MISCEIAMCOUS parts P 29 Sequential par
74. ing ENWW Index Symbols Numerics 1394 Power Saving 89 A AC adapter identifying 15 AC adapter spare part numbers 29 administrator password 88 antenna removal 73 antennas 13 applications key Windows 9 audio product description 3 audio in jack pin assignments 111 audio out jack pin assignments 111 B backing up customized window toolbar and menu bar settings 105 personal files 105 templates 105 base enclosure spare part number 23 battery removal 42 spare partnumbers 22 42 battery bay identifying 13 battery release latch identifying 13 battery identifying 15 bays battery 13 hard drive 13 BD DVD R RW Super Multi Double Layer Combo Drive removal 46 ENWW bezel illustrated 24 spare part number 24 71 Blu ray Disc ROM LightScribe with SuperMulti DVD R RW Double Layer spare part number 27 46 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive specifications 101 bluetooth module removal 68 spare part number 23 68 boot options 89 94 boot order 89 94 button sound 89 buttons power 8 TouchPad right left 6 C cables service considerations 36 camera module removal 72 spare part number 72 camera product description 2 caps lock light identifying 7 Card Reader Power Saving 89 changing the language of Setup Utility 85 chipset product description 1 compartments memory module 13 components additional hardware 15 bottom 13 front 5 left side 12 right side 11 top 6 comp
75. isplay assembly for use in NOTE Display assembly components on page 24 For more display assembly internal component spare part information see e Biscotti computer models 612094 001 e Matte black computer models 612095 001 e Charcoal computer models for models 1 1 and 1 2 only 620538 001 2 Keyboard includes keyboard cable for use in e X Adriatics for models 1 0 and 1 1 only 615850 BA1 e Belgium for models 1 0 and 1 1 only 615850 A41 e Czech Republic for models 1 0 and 1 1 only 615850 221 e France for models 1 0 and 1 1 only 615850 051 e French Canada for model 1 1 only 615850 121 e Germany for models 1 0 and 1 1 only 615850 041 e Greece for models 1 0 and 1 1 only 615850 DJ1 e Hungry for models 1 0 and 1 1 only 615850 211 e for International use for models 1 0 and 1 1 only 615850 B31 e Israel for models 1 0 and 1 1 only 615850 BB1 e Italy for models 1 0 and 1 1 only 615850 061 e Norway for models 1 0 and 1 1 only 615850 DH1 e Portugal for models 1 0 and 1 1 only 615850 131 e Russia for models 1 0 and 1 1 only 615850 251 e Saudi Arabia for models 1 0 and 1 1 only 615850 171 e Spain for models 1 0 and 1 1 only 615850 071 e Switzerland for models 1 0 and 1 1 only 615850 BG1 e Turkey for models 1 0 and 1 1 only 615850 141 e United Kingdom for models 1 0 and 1 1 only 615850 031 e United States for models 1 1 and 1 2 o
76. ith the computer Use these discs to recover the operating system and software Windows 7 107 NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities Try these features before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Website or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only E NOTE Ifthe computer includes an SSD you might not have a recovery partition You cannot recover using this procedure Recovery discs are included for computers that do not have a partition Use these discs to recover the operating system and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Turnon or restar
77. ith a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 118 Chapter 9 Power cord set requirements ENWW 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully amp NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of me
78. le select models only lift the webcam module as far from the display enclosure as the webcam module cable allows Component replacement procedures 71 12 Disconnect the webcam module cable 1 from the webcam module and remove the webcam module 2 The webcam module is available using spare part number 612109 001 Reverse this procedure to install the webcam module 13 To replace the display hinge covers remove the two Phillips PM2 5x6 0 screws 1 that secure each hinge to the display enclosure 14 Remove the display hinge covers 2 The display hinge covers are available using spare part number 612105 001 E to Reverse this procedure to install the display hinge covers 15 To replace the display panel remove eight phillips PM2 5x6 0 screws 1 that secure the display panel to the display enclosure 72 Chapter 4 Removal and replacement procedures ENWW 16 Remove the display panel 2 from the display enclosure The display panel is available using the spare part number 612097 001 Reverse this procedure to install the display panel 17 To replace the display panel brackets remove the three Phillips PM2 0x3 0 screws 1 that secure each bracket to the display panel 18 Remove the display panel brackets 2 from the display panel The display panel brackets are available using spare part number 612104 001 Reverse this procedure to install the display panel brackets 19 To replace the wireless ante
79. ms 42 aEipi me EE 43 Optical GV cT 46 WLAN mod le L MENUMM 48 Memory module 2 2 pine rinit eninin n EEE EEOAE EAE hia Wea EEEE A 51 RTO PAUS airaa a A AAAA EO 52 Keyboard rti mtd tn Ee NN 54 TOP COVED sasra X 57 Speaker assembly qe 60 POWER DULLOM poari asarei 61 TouchPad button board 5 rrr ct bcc rct rmn d na der E 62 Mod mi raleo Ti i 63 USB Dard Ju HERE 65 POWEF connector peer DE 67 Bluetooth module MEE 68 BI VE tC bc 69 Sym 75 Fan heat sink assembly ssssssssssessssseeeeene eene enne TEARRE ANASA 79 Mie 83 o I ierat 85 Computer Setup In WindOWS 4 tet intete tita texts ken tti tex Aba ced du ra eet Rete dae Enid det aoaaa 85 Starting Setup Utility sssssesseeeeneneeneenne eene nennen nennen 85 Using Setup UU AR 85 Changing the language of Setup Utility 0 0 cece cette eeeeeeetaeeeeeeeenaaes 85 Navigating and selecting in Setup Utility 0 0 cece eeenee eee eeeeetttaeeeeeeeenaaes 86 Displaying system information ssesenn eme 86 Restoring default settings in Setup Utility 87 Exiting Setup Dtllity 2 5 eret eet E rod ee aids 88 Setup Utility menus e EMEN HE EMEN eee des 88 Main Menu sissioni 0 D 0
80. nly 615850 001 3 Power button board 616495 001 4 Speaker assembly includes cable 616498 001 5 Top cover includes TouchPad board for use in e Biscotti computer models 616490 001 e Matte black computer models 616492 001 e Charcoal computer models for models 1 1 and 1 2 only 620542 001 6 Touchpad button board includes bracket and cable 616493 001 Computer major components 19 Item Description Fan heat sink assembly includes replacement thermal material for use with Spare part number e UMA systems 606013 001 e Discrete systems 606014 001 Thermal Pad not shown 634363 001 8 Processor includes replacement thermal material e Intel Arrandale i7 620M Processor 2 66 GHz 4 MB total L3 cache 1066 MHz 587259 001 Dual Core 35 W e Intel Arrandale i5 520M Processor 2 4 GHz 3 MB total L3 cache 1066 MHz 594187 001 Dual Core 35 W for models 1 0 and 1 1 only e Intel Arrandale i5 540M Processor 2 53 GHz 3 MB total L3 cache 1066 MHz 594188 001 Dual core 35 W for models 1 0 and 1 1 only e Intel Arrandale i3 350 Processor 2 26 GHz 3 MB L3 cache 1066 MHz Dual 597623 001 Core 35 W for models 1 0 and 1 1 only e Intel Arrandale i5 430 Processor 2 26 GHz 3 MB total L3 cache 1066 MHz Dual 597624 001 Core 35 W for models 1 0 and 1 1 only e Intel Arrandale i3 370 Processor 2 4 GHz 3 MB L3 cache 1066 MHz Dual Core
81. nna cables through the opening in the top cover 3 and disengage the cables from the clip in the routing channel leading to the display hinge 4 ENWW Component replacement procedures 69 5 Disconnect the webcam cable 5 from the system board and release it from the clips that attach it to the system board A CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components 6 Remove the five black Phillips PM2 5x7 0 screws 1 that secure the display assembly to the computer 7 Liftthe display panel 2 straight up to remove it Reverse this procedure to install the display assembly 70 Chapter 4 Removal and replacement procedures ENWW ENWW 9 To replace any of the display assembly internal components remove the following screw covers and screws 1 Two mylar screw covers on the display bezel bottom edge 2 Two Phillips PM2 5x4 0 screws The display screw covers are included in the display rubber kit spare part number 612106 001 l l T l l l fag i TT 7j j a mag Flex the inside edge of the top 1 the left and right sides 2 and the bottom 3 of the display bezel until the bezel disengages from the display back cover 10 Remove the display bezel 4 11 Reverse this procedure to install the display bezel To replace the webcam modu
82. nna transceivers lift up on the silver transceiver 1 and release the adhesive material from the display cover 2 ENWW Component replacement procedures 73 20 Lift up to remove the antenna transceivers 3 The wireless antenna transceivers with cable is available using spare part number 612108 001 Reverse this procedure to install the display wireless antenna transceivers 74 Chapter 4 Removal and replacement procedures ENWW System board amp NOTE The system board spare part kit includes UMA or discrete graphics subsystem memory and ENWW replacement thermal material Description Spare part number HD 5430 1 G discrete system board with card reader 1 1 for model 1 1 only 615847 001 HD 5430 512 MB discrete system board with card reader 1 1 for model 1 1 only 615848 001 HD 5430 512 MB discrete system board with card reader for model 1 0 only 629120 001 HD 5430 1 G discrete system board with card reader for model 1 0 only 629121 001 HD UMA system board with card reader for model 1 2 only 629122 001 HD 1G discrete system board with card reader for model 1 2 only 630948 001 HD 512 MB discrete system board with card reader for model 1 2 only 630949 001 HD UMA system board with card reader for model 1 2 only 630950 001 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e
83. om the primary operating system or from the recovery f11 method purchase a SUSE Linux Enterprise Desktop Operating System DVD to repair the operating system For additional information see the Worldwide Telephone Numbers booklet included with the computer ENWW Linux backup and recovery 109 110 Chapter 7 Backup and recovery ENWW 8 Connector pin assignments Audio out headphone cM 2 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground ENWW Audio out headphone 111 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 112 Chapter 8 Connector pin assignments ENWW RJ 11 modem 123456 Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ENWW RJ 11 modem 113 HDMI 1217151311 92 7 5 3 1 COEEHOHOHOHOHO HORA 18 16 14 12 10 8 6 4 2 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1shield 6
84. omponents n I Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Power cords vary in appearance by country or region ENWW Additional hardware components 15 16 Chapter 2 External component identification ENWW 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located in the battery bay of the computer eec MATUTINA MIL Component Product name Description The name affixed to the front of the computer Serial number s n An alphanumeric identifier that is unique to each product Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 5 ENWW Warranty period Model description The duration of the warranty period for the computer An alphanumeric identifier used to locate documents drivers and support for the computer Serial number location 17 Computer major components 18 Chapter 3 Illustrated parts catalog ENWW ENWW Item 1 Description Spare part number 43 9 cm 17 3 in High Definition HD light emitting diode LED d
85. on while Setup Utility is open press the f1 key Displaying system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the esc key When the Startup Menu displays press the f10 key Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press the enter key 86 Chapter5 Setup Utility ENWW Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting t
86. options e POST hotkey delay sec Set the delay for the f1 f2 f9 110 f11 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM Boot Enable disable boot from CD ROM e Floppy Boot Enable disable boot from diskette e Internal Network Adapter Boot Enable disable boot from the internal network adapter e BootOrder Set the boot order for Notebook Hard Drive Internal CD DVD ROM Drive USB Diskette on Key USB Hard Disk e USB CD DVD ROM Drive USB Floppy Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test select models only To do this Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Run a comprehensive self test on a secondary hard drive Memory Test Run a diagnostic test on the system memory ENWW Computer Setup in Windows 7 89 Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating System is not working or will not load Ef NOTE Some of the Computer Setup menu items listed in this guide might not be supported by the computer NOTE Pointing devices are not supported in Computer Setup Use the keyboard to navigate and make selections NOTE An external keyboard connected by USB can be used with Compu
87. or use in Israel includes keyboard cable for models 1 0 and 1 1 only 615850 BG1 Keyboard for use in Switzerland includes keyboard cable for models 1 0 and 1 1 only 615850 DH1 Keyboard for use in Norway includes keyboard cable for models 1 0 and 1 1 only 615850 DJ1 Keyboard for use in Greece includes keyboard cable for models 1 0 and 1 1 only 616480 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with matte black computer models 616482 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with matte black computer models 616485 001 Base enclosure with HDMI card reader and without modem for biscotti computer models 616488 001 Base enclosure with HDMI card reader and without modem for charcoal computer models for models 1 1 and 1 2 only 616489 001 Base enclosure with HDMI card reader and without modem for matte black computer models 616490 001 Top cover includes TouchPad board for use in biscotti computer models 616492 001 Top cover includes TouchPad board for use in matte black computer models 616493 001 Touchpad button board includes bracket and cable 616494 001 USB board 616495 001 Power button board 616496 001 Power connector includes cable 616497 001 Plastics kit 616498 001 Speaker assembly includes cable ENWW Sequential part number listing 33 Spare part number Description
88. orming optimally E NOTE f you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 2 3 4 5 6 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click Create Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally qm 2 3 4 5 Select Start gt Control Panel gt System and Security gt System In the left pane click System protection Click the System Protection tab Click System Restore Follow the on screen instructions Performing a recovery amp NOTE You can recover only files that you have previously backed up HP recommends using Recovery Manager to create an entire drive backup as soon as you set up the computer ENWW Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if the computer includes a solid state drive SSD you might not have a recovery partition If that is the case recovery discs are included w
89. oxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or
90. pal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe e Intel Centrino Wireless N 1000 802 11b g n 1x2 WLAN module for use in 593530 001 Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritre
91. playback with HD decoder and DX10 support HP G72 Discrete A HP G72 UMA Panel Memory 43 9 cm 17 3 in HD LED BrightView 1600 x 900 16 9 wide aspect ratio 2 customer accessible upgradable SODIMM slots Supports dual channel memory DDR3 1333 MHz Supports up to 8 GB of system memory aD oS SD mA oL a S AS ATUS Supports the following configurations e 4096 MB 2048 MB x 2 e 3072 MB 1024 MB x 1 2048 MB x 1 e 2048 MB 2048 MB x 1 e 2048 MB 1024 MB x 2 e 1024 MB 1024 MB x 1 Hard drives Supports 9 5 mm 6 35 cm 2 5 in SATA hard drive Customer accessible Supports the following drives e 750 GB 5400 rpm e 640 GB 5400 rpm a ox ox a a eo eA e e eJ a e 500 GB 7200 rpm e 320 GB 5400 rpm e 320 GB 7200 rpm e 250 GB 7200 rpm e 160 GB 7200 rpm Optical drives 12 7 mm 0 50 in fixed SATA tray load DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 2E p oL e Lo RR T AL S S 2D xp ox oS p ES ae o S Webcam select models only Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive VGA camera fixed angle with activity light and single analog microphone Chapter 1 Product description ENWW Category Description HP G72 HP G72 Discrete UMA Microphone Integrated single analog microphone for models wit
92. r 3 Illustrated parts catalog ENWW Item Description Spare part number e 2GB 598856 001 e 4GB for models 1 1 and 1 2 only 599092 001 11 Wireless WLAN module e Atheros AR9285 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania 518436 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Ne
93. rcury might be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo amp NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ENWW Battery 119 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly l T He 1 a jm 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 120 Chapter 10 Recycling ENWW 4 Remove the two screws 1 that secure each hinge to the display enclosure and lift up to remove the display hinge covers 2 i to ef n 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure
94. re Doce adde REED eu npa Dd Ren nega Ld Pneu cha Meee ebd c uiae 111 Audio in MICKOPNONE sic e M 111 acinis aa 112 ISJ 1 1 moder eroe oe tear e rtc eda eat uide dual aac sce vate Duce a EN RER uc daa xad ti eua REG 113 NE caede 113 ROMI osc s Soto CM ectetur M ee LIEU 114 Universal Serial Bus 0000 00 ccc ter nn re nnne nennen n nennen nnne n nennen ener nnne nens 115 9 Power cord set requirements rre nor trarre nta ipa vane RYE EY NY YEAR ERE RYNE EY ABE PANY RE ERR PARE EX YUS EE FEY RE VEU MEET YEA SE OUS ERR rS 117 Requirements for all countries or regions sssesssssseeeeeennnn eene mener 117 Requirements for specific countries or regions 0 cccccccecceeeeeeeeeeeeeeeee eee eeecaeeaeaeaaecaecaeeeeeeeeeeeeeenetens 118 ENWW zu M Hr 119 BI M 119 E E 127 ENWW 1 ENWW Product description Category Description HP G72 HP G72 Discrete UMA Product Name HP G72 Notebook PC x N Processors Intel Arrandale i5 540M Processor 2 53 GHz 3 MB Y Y total L3 cache 1066 MHz Dual core 35 W Intel Arrandale i5 520M Processor 2 4 GHz 3 MB total N N L3 cache 1066 MHz Dual Core 35 W Intel Arrandale i5 480M
95. rive 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery see Battery on page 42 Remove the wireless memory module compartment cover see Memory module on page 51 Remove the optical drive 1 2 3 Position the computer upside down with the front toward you Remove the Phillips PM2 5x5 0 screw 1 that is identified by the optical disk icon Insert a thin tool such as a screw driver 2 into the release access slot in the hard drive bay 46 Chapter 4 Removal and replacement procedures ENWW 4 Grasp the bezel and slide the optical drive out of the computer 3 5 To replace the optical drive bracket position the optical drive with the optical drive bracket toward you 6 Remove the two Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse the above procedure to reassemble and install the optical drive ENWW Component replacement procedures 47 WLAN module Description Spare part number Atheros AR9285 802 11b g n 1x1 WiFi Adapter 518436 002 Intel C
96. rive bay cover includes captive screws 2 Wireless memory module mini card compartment cover includes captive screw 26 Chapter3 Illustrated parts catalog ENWW Mass storage devices ENWW Item 1 Description Optical drive 12 7 mm SATA fixed includes bezel and bracket Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe for use with e Biscotti computer models 614549 001 e Matte black computer models 616482 001 e Charcoal computer models for models 1 1 and 1 2 only 620541 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive for use with e Biscotti computer models 614548 001 e Matte black computer models 616480 001 e Charcoal computer models for models 1 1 and 1 2 only 620540 001 2 Hard drive e 750 GB 5400 rpm for model 1 1 only 603787 001 e 640 GB 5400 rpm 603785 001 e 500 GB 7200 rpm 615085 001 e 320 GB 5400 rpm for models 1 1 and 1 2 only 622643 001 e 320 GB 7200 rpm 615084 001 e 250 GB 7200 rpm 615083 001 Mass storage devices 27 Item Description Spare part number e 160 GB 7200 rpm for models 1 0 and 1 1 only 615082 001 Hard drive hardware kit not illustrated includes bracket and screws 615086 001 28 Chapter3 Illustrated parts catalog ENWW Miscellaneous parts ENWW Description AC adapters Spare part number 65 W AC adapter 609939 001 90 W AC a
97. rom the HP Web site Note the following guidelines before creating recovery discs NOTE The external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub e Use high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs might be required whereas only a few DVDs or BDs are required E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you are prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disk Creation 2 Follow the on screen instructions 104 Chapter 7 Backup and recovery ENWW Backing up your information As you add new software and data files back up the system on a regular basis to maintain a reasonably current backup Back up your system at the following times At regularly scheduled times NOTE S
98. rrupt request IRQ lines and memory addresses If two devices require the same resource and create a device conflict manually change the resource settings in Device Manager to be sure each setting is unique A CAUTION Improperly changing resource settings can disable the hardware and cause the computer to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings in Windows 7 and Windows Vista 1 Select Start gt Computer 2 Click System properties near the top of the Computer folder 3 On the left click Device Manager 4 On the View menu click one of the following e Resources by type e Resources by connection To view resource settings in Windows XP 1 Select Start gt My Computer or double click My Computer on the desktop 2 Under System Tasks click View system information 3 In the System Properties window select the Hardware tab 4 Click Device Manager 5 Onthe View menu click one of the following e Resources by type e Resources by connection 102 Chapter6 Specifications ENWW 7 Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends creating recovery discs immediately after software setup As you add new software and data files continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by
99. s in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore Changes And Exit Cancel any changes entered during the current session and then exit and restart the computer Save Changes And Exit Save any changes entered during the current session and then exit and restart the computer Changes go into effect when the computer restarts 92 Chapter5 Setup Utility ENWW Security menu NOTE Some of the menu items listed in this section might not be supported by the computer Select To do this Setup Password Enter change or delete a setup password Power On Password Enter change or delete a power on password Password Options e Enable disable stringent security e Enable disable the password requirement on computer restart DriveLock Passwords e Enable disable DriveLock on any computer hard drive e Enter change or disable DriveLock on an optional MultiBay hard drive NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer System IDs Enter a user defined computer asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available e Fast Runs the Disk Sanitizer erase cycle once e Optimum Runs the Disk Sanitizer erase cycle 3 times
100. t click Computer gt click Manage gt click Disk Management If the partition is present an HP Recovery drive is listed in the window Windows 7 To protect your information back up your files and folders In case of system failure use the backup files to restore the computer A CAUTION In the event of a hard drive failure you cannot use the computer to access the Disaster Recovery utility Therefore HP recommends downloading the Disaster Recovery utility SoftPaq and then extract it to a USB flash drive as soon as possible after software setup For details see Downloading and extracting the Disaster Recovery utility later in this section ENWW Windows 7 103 Depending on the computer model you might have one of the following backup and recovery solutions e Roxio BackOnTrack e HP Recovery Manager Ef NOTE For detailed information perform a search for these topics in Help and Support Creating recovery discs HP recommends creating recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs E NOTE Use an optional external optical drive purchased separately to create recovery discs or purchase recovery discs for the computer f
101. t disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the memory module 1 Turn the computer upside down with the front toward you 2 Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the wireless memory module compartment cover to the computer 3 Lift the back side of the memory module cover 2 4 Liftthe cover off the computer 3 The wireless memory module compartment cover is included in the plastics kit spare part number 616497 001 NOTE Small tabs hold the cover in place Firmly pull up on the cover to release the tabs 5 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer ENWW Component replacement procedures 51 6 Remove the module 2 by pulling it away from the slot at an angle amp NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module RTC battery Description Spare part number RTC battery 616501 001 Before removing the RTC battery 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices conn
102. t number listing cee ceseeeneecaeee cee eeee eens ede aa aaa a aa 30 4 Removal and replacement procedures csccceeeeeeeeeeeeeseceesacaeaesseseseeeeeeeeeeeeeseseesecanaeaseeeseneseneneneneneseenes 35 Preliminary replacement requirements sssssssssesssssseeeeee en eene nennen nennen rre snnt nnn 35 IU required D 35 Service consideratis snesu nina arret er ied RE Ee etas ince e Ren ER ERa Rare e DERI Re REDE CHER IEEE 35 il Iifeor rr 35 Cables and connectors esses eene 36 Drive handling reato ere e ei t e rer aae 36 Grounding guidelines ssssssssssssseenen nennen nnne A 37 ENWW vii Electrostatic discharge damage sssenm eme 37 Packaging and transporting guidelines seeeesssssss 38 Workstation guidelines sseese nen 38 Equipment guidelines 0 0 0 cccccccccccceeceeeeeeeee teste eee eeeeeeeeteeteneeeeeeeees 39 Component replacement procedures cccecceecceceeeeeeeeeeeeeeeceecaaeaaecaeceeeeeeeeeeeeseeseeceecsecsuesaeeaeeeeeees 40 Serlaln mber erc cortan caciduncetanscnguanddcnnes suedaddananaacaansdeandeuivanaiansaaduedsdcnnnnesadadeass 40 COMPUTER feet e eter tages ce ace neces NR RH n IU NET E LEER UR E EE Ce LER as e Te eI eo d Te EUR deret 41 Battery eso era Dn LL I hic mE LL a
103. t the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message appears 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 108 Chapter 7 Backup and recovery ENWW Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer To protect your information back up your files and folders Then if the system fails restore your important files from copies Use the options listed in this section to restore the operating system and programs that were installed at the factory A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover the original hard drive image using f11 1 If possible back up all personal files 2 Restart the computer and then press f11 while the Press lt F11 gt for recovery message appears on the screen 3 Follow the on screen instructions amp NOTE Ifyou are unable to boot start up the computer fr
104. ter Setup only if USB legacy support is enabled To start Computer Setup 1 Turn on or restart the computer 2 Before the operating system opens and when the F10 ROM Based Setup message displays in the lower left corner of the screen press the f10 key Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus 1 Open Computer Setup by turning on or restarting the computer and then pressing the f10 key when the F10 ROM Based Setup message appears in the lower left corner of the screen Because Computer Setup is not operating system based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To select an item press the enter key To close open dialog boxes and return to the main Computer Setup screen press the esc key To view navigation information press the f1 key To change the language press the f2 key 2 Select the File Security Diagnostics or System Configuration menu 3 To exit Computer Setup choose one of the following methods To exit Computer Setup without saving your preferences use the arrow keys to select File gt Ignore Changes And Exit Then follow the instructions on the screen To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes
105. ternal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component NOTE Depending on the computer model the computer might include an HDMI port or a USB port at this location Network connection light RJ 45 network jack Network activity light USB ports 2 White The computer is connected to the network Connects a network cable Amber Data is being transmitted over the network Connects an optional USB devices Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio 10 Digital Media Slot select models only Supports the following optional digital card formats e Memory Stick MS e Memory Stick Pro MSP e MultiMediaCard MMC e Secure Digital SD Memory Card e xD Picture Card XD 11 Drive light On The hard drive is in use 12 Chapter 2 External component identification ENWW Bottom components Component Description 1 Battery bay Holds the batter
106. uter feet locations 41 spare partnumber 41 Computer Setup accessing 90 Diagnostics menu 93 File menu 92 navigating and selecting 90 restoring factory settings 91 Security menu 93 System Configuration menu 94 using 90 computer specifications 97 connector pin assignments audio in 111 audio out 111 external monitor 112 HDMI 114 headphone 111 microphone 111 modem 113 monitor 112 network 113 RJ 11 113 RJ 45 113 Universal Serial Bus USB 115 connector power 11 connectors service considerations 36 cord power 15 D Diagnostics menu 89 93 Digital Media Slot light identifying 12 Digital Media Slot identifying 12 diskette drive precautions 36 Index 127 display assembly removal 69 spare part number display back cover spare part number 25 display bezel illustrated 24 spare part number 24 71 display bracket and hinge removal 73 spare part number 73 display component recycling 119 display components illustrated 24 spare part numbers 24 display enclosure illustrated 24 display hinge kit spare part number 25 display inverter illustrated 24 display panel illustrated 24 product description 2 removal 73 spare part number 24 73 Display screw kit spare part number 25 display specifications 97 displaying system information 86 drives boot order 89 94 preventing damage 36 DVD CD RW Combo Drive precautions 36 removal 46 DVD RW and CD RW Combo Drive precautions 36 removal 46 DVD RW SuperMulti DL Drive with
107. xiliary antenna cable 2 from the wireless module 6 Remove the Phillips PM2 0x3 0 screw 3 that secures the WLAN module to the computer The edge of the module opposite the slot rises away from the computer ENWW Component replacement procedures 49 7 Remove the WLAN module 4 by pulling it away from the slot at an angle A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support amp NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module 50 Chapter 4 Removal and replacement procedures ENWW Memory module Description Spare part number 1 GB 1066 MHz DDR3 598859 001 2 GB 1066 MHz DDR3 598856 001 4 GB 1066 MHz DDR3 for models 1 1 and 1 2 only 599092 001 Before removing the memory module 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system m Disconnect all external devices connected to the computer p Disconnect the power from the computer by firs
108. y 2 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains two memory module slots and on select models the wireless LAN WLAN device CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Wireless antennas At least two antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer ENWW Bottom components 13 NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To review the wireless regulatory notices see to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 14 Chapter2 External component identification ENWW Additional hardware c
109. y and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions ENWW Preliminary replacement requirements 35 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or
110. ystem is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable BIOS DMA data transfers Enable disable fan always on while connected to an AC outlet Enable disable data execution prevention Enable disable LAN power saving mode Enable disable SATA Native Mode Enable disable Dual Core CPU Enable disable HDD translation mode 94 Chapter5 Setup Utility ENWW Select To do this Built in device options e Enable disable embedded WLAN Device Radio e Enable disable embedded Bluetooth Device Radio e Enable disable Network Interface Controller NIC e Enable disable LAN WLAN Switching e Enable disable Wake on LAN e Enable disable the integrated camera webcam Port options e Enable disable USB port e Enable disable ExpressCard slot ENWW Computer Setup in Linux 95 96 Chapter5 Setup Utility ENWW 6 Specifications Computer specifications Dimensions Depth 26 9 cm 10 59 in Width 41 2 cm 16 22 in Height front to rear Weight lowest weight configuration Input power Operating voltage 3 24 to 3 84 cm 1 28 to 1 51 in 3 0 kg 6 61 Ibs 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc Operating writing to optical disc 0 C to 35 C 32 F to 95 F 5 C to 35 C 41 F to

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