Use the serial number to determine the production date
Contents
1. Product Refrigerator __ ELECTRONICS flow and causes the noise RS261MD RS263TD RS265TD RS267TD Subject Loud hammering sound when water is dispensed RF24FSEDB RF260BEAE AND OR when ice maker fills with water The noise stops RF261BEAE RF263BEAE with the filter removed or if the water pressure is reduced RF263TEAE RF323TEDB Background If water pressure is over 60 PSI a gap is RF32FMQDB RF4267HA created between the IN and OUT valves inside the filter RF4287HA RF4289HA head assembly The gap increases the velocity of water RFG297HD RFG298HD RSG307AA RSG309AA Gap between CASE FILTER IN and CASE FILTER OUT Factory Solution The CASE FILTER IN assembly has been improved to prevent the noise The improved design will be incorporated into all new production and service parts beginning November 2013 Field Solution For all units produced BEFORE November 2013 replace the ASSY CASE FILTER TANK Examples of ASSY CASE_FILTER TANKS Serial Number Example Use the serial number to determine the production date of the refrigerator An example is below S 2009 Z 2010 B 2011 1 9 January September C 2012 D 2013 F 2014 A October B November _ G 2015 H 2016 J 2017 C December _ Note Consult the Samsung Service Website at http service samsungportal com for the Service Manual and other information on this product This information is published for informational purp2. oses only and intended for use only by personnel qualified for the specific tasks depicted Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when handling or servicing a product Only qualified personnel should repair products powered by electricity Any attempt to handle service or repair the product or products by anyone other than qualified personnel could result in serious injury or death You agree that your use of and reliance on this information is at your sole risk This information is subject to change or update without notice There are no warranties either expressed or implied regarding the accuracy or completeness of this information
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