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iR2200_2800_3300sh FY8-23BD-000

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2. a s i 5 n i D 1 n 5 i 4 i 3 2 E i 7 To inner Zway Tay AT To Dalvery Unt To tnner2ayTay At CACCE EEDDIDLIDIDIIUD T120 2 Cassette Feeding L d 4 Enna J annan un pse 4 t En Enni erem Mo Pra 3 fe eer eae 4 n 8 3 z J E 8 E d H z num zs z i Ex E MEER Ce E a wees a wa 1 ranra M vsu Runs pus etalon Name eus anna nnne BO TSK PS7 Cases re pape H 0 PS8 paper sensor Ee TEA P59 Jpescsscaionpapersesor SEN 4 PS10 Registaton paper senor SEN 2 ash Er ESS PSH TER em ota Developing duck AW P513 Fxingtestinr sensor E 4 P515 Ror ase seo N fee F
3. 3 j t m ell Ae OVA N HEUS RU L rn 1T Y S 2 i 10 F04 501 01 4 41 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 5 1 1 Pickup Assembly 1 General condition Do the pickup roller and the feeding roller of the selected cassette manual feeder tray and deck rotate during printing NO See the descriptions for each i e fails to operate 2 Cassette Is the cassette fitted correctly Is the dial set correctly NO Correct the cassette and the dial 3 Cassette Try a different cassette Is the problem corrected YES Check the faulty cassette 4 Paper moist Is the paper curled or wavy or in any way different YES Replace the paper Advise the user on the correct method of storing paper 5 Paper non recommended Try paper of a recommended type Is the problem corrected YES Advise the user to use recommended paper 6 Paper guide plate Is the paper guide plate deformed Or is there a piece of paper on it YES Correct the deformation and remove any piece of paper 7 Main motor M1 Vertical
4. 508 01 3 21 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 9 Adjusting the Height of the Side Member 5 9 1 Before Making Adjustments 1 Disconnect the machine from its host machine and then connect it once gain thereby finding out whether the impact of connection causes the host machine to slide over or the machine to wobble If any such problem is noted adjust the height of the side member as follows otherwise these steps need not be per formed 5 9 2 Making Adjustments 1 Connect the machine to the host ma chine 2 Take out the paper from the deck 3 Remove the right cover of the machine 4 Loosen the two fixing screws 2 of the side member 1 5 With the side member in contact with the floor tighten the fixing screws At this time refer to the index so that the left and right screws match against the same index F03 509 01 6 Disconnect the machine from the host machine and then connect it once again If it can be done without extra force mount the right cover for the ma chine and put the paper back into the deck If extra force is needed go to the next step 7 Check the index of the side member 8 Loosen the fixing screws of the side member 9 While referring to the index raise the side member 1 mm and then tighten the fixing screws 10 Mount the right cover and then put the paper back into the d
5. 3 m ES F07 107 01 re 7 33 CHAPTER 7 UPGRADING 2 Backing Up Data 2 1 Outline Using the Service Support Tool you can back up the data of the SRAM mounted to the main controller PCB The SRAM contains the following items of data e Service mode settings e User mode settings Various MACHINE DATA Once you have backed up the data you may write it to the main controller PCB after re placing the PCB or you can simplify the work involved in entering service mode or user mode settings It is recommended to back up the data whenever possible using the Service Support Tool when you have updated the service mode settings or the user mode settings 7 34 CHAPTER 7 UPGRADING 2 2 Backing Up Data 2 2 1 Making Preparations Install the system software to the Service Support Tool making sure that its version is the same as that of the machine in question e Check to make sure that the machine s Data lamp is OFF e Turn off the machine s main power switch and disconnect the power plug as necessary disconnect the network cable 2 2 2 Making Connections The discussions that follow assume the use of a parallel cable 1 Using a parallel cable connect the PC to the parallel connector on the right side of the controller e At this time the PC must remain OFF e Connect the 25 point connector of the parallel cable
6. SORTER gt OPTION 6 3 SORTER BLNK SW Use it to set the margin width W for both sides of a fold when a saddle stitcher is used Settings 0 normal width 5 mm 1 large width 10 mm default DE N F05 603 01 MD SPRTN Use it to set the retraction movement in response to a finisher error exclud ing a delivery motor error Caution After making a selection be sure to turn off and then on the main power switch Settings 0 disable retraction movement default 1 enable detraction move ment 5 94 CHAPTER 5 SERVICE MODE BOARD OPTION 6 4 BOARD MENUE 1 Use it to indicate level 1 of the printer settings menu Settings 0 do not indicate default 1 indicate MENUE 2 Use it to indicate level 2 of the printer settings menu Settings 0 do not indicate default 1 indicate MENUE 3 Use it to indicate level 3 of the printer settings menu Settings 0 do not indicate default 1 indicate MENUE 4 Use it to indicate level 4 of the printer settings menu Settings 0 do not indicate default 1 indicate PCH OFF Use it to enable or disable the function of slot 1 as when the board in slot 1 of PCI 15 out of order Settings 0 normal default 1 disable not to use board function PCI2 OFF Use it to enable or disable the function of slot 2 as when the board in slot 2 of PCI 15 out of order Settings 0 normal default 1 disable not to use board function PCI3 OFF Use it to enable or disable th
7. 4 2 3 19 The copy is foggy horizontal 3 23 The copy has a block white dot after replacement of the drum unit nee 4 27 3 24 The copy has a black line stream Te ade cea seh idt end 4 27 Troubleshooting Malfunctions 4 28 4 Power Supply System 4 28 4 1 1 The AC power is absent 4 28 4 1 2 DC power is absent 4 20 4 Printer Unit 4 30 4 2 1 Pickup fails ertt 4 30 4 2 2 lifter fails to move up pickup from the cassette Te TA SE 4 3 4 2 3 The vertical path roller fails to o P PR end 4 32 4 2 4 The registration roller fails to Totale 4 32 4 2 5 Pickup from the multifeeder tray fails 1 e the pickup roller fails to rotate 4 33 4 2 6 Pickup from the multifeeder tray fails 1 e the multifeeder holding plate fails to move up MG 4 33 4 2 7 photosensitive drum fails to aic died eter 4 34 4 2 8 The pre exposure lamp fails to AO A 4 34 4 3 Reader Unit ette 4 35 4 3 1 The No 1 mirror base fails to HOVE s olx edet 4 35 4 3 2 scanning lamp fails to go ON rossi qb X PESE 4 36 4 4 Message Indication 4 37 4 4 1 The Add Toner message fails 4 37 4 4 2 The Control Card Set mes sage fails to go OFF when no card reader is installed 4
8. NA 3 Test Sheet FY9 9196 i Used when adjusting checking images 5 Potential sensor FY9 3012 Used to make zero level electrode checks on potential sen A 21 APPENDIX Environment sen FY9 3014 Used to check the envi sor checking sen ronment sensor sor Tester extension FY9 3038 Used when making elec pin trical checks Tester extension Used when making elec pin L shaped trical checks Downloader PCB For DADF H1 finisher J1 upgrade Rank A each service person is expected to carry one B each group of five persons is expected to carry one C each workshop is expected to carry one A 22 APPENDIX H List of Solvents Oils 1 Alcohol Cleaning Fluorescent family e g glass plastic hydrocarbon rubber parts alcohol surface ac external covers tivating agent water 2 Solvent Cleaning Fluorescent family metal part oil hydrocarbon toner chlorine family hydrocarbon alcohol 3 Heat resisting Lubrication fixing Mineral family drive parts lithium soap molybdenum disulfide Do not bring near fire Procure locally e Substitute IPA isopropyl alcohol Do not bring near fire Procure locally Tool No CK 0427 500g can 4 Lubricant Mineral oil paraffin family Tool No CK 0524 100cc 5 Lubricant Lubrication drive Silicone oil parts friction parts Lubricant Lubrication scanner Silicone oil rail Tool No
9. 4 6 1 3 Checking the ADF Platen 3 Troubleshooting Image Faults 4 7 Copyboard cover and Copyboard 3 1 The copy is too light halftone area glass standard white plate 4 only 4 7 1 4 Charging Roller and Static Elimina 3 2 The copy is too light including OMe du m uide doute 4 2 solid black 4 8 1 5 Checking the Developing Assembly 3 3 The copy is too light entire face ass el Ir rot i cn Te 4 2 considerable 4 10 1 6 Checking tlie 4 2 3 4 The copy has uneven density 1 7 Checking the Periodically Replaced darker at front 4 12 4 2 3 5 copy has uneven density lighter at 4 12 CONTENTS 3 6 The copy is foggy entire face 3 7 The copy is foggy vertical 4 14 3 8 copy has a black line vertical fuzzy thick 4 14 3 9 The copy has a black line vertical 5 eoe etu a 4 15 pp 4 17 3 13 The back of the copy is soiled Soiled 4 18 3 14 The copy has a fixing fault 4 19 3 15 The copy has a displaced leading 4 20 3 16 The copy has a displaced leading edge large margin 4 20 3 17 The copy has a displaced margin pape ein 4 20 3 18 The copy is blurred
10. No 2 delivery sensor No 2 delivery full sensor No 3 delivery sensor 2 way delivery open closed sensor 2 way delivery solenoid PiS 2 4B PS19B 331310 231310 JETUAR UXHFS SNS gt in c 1 1 2131 5 el kohal eha 7 APPENDIX F Specifications 1 Main Body 1 1 Type Item Body Copyboard Light source Lens Photosensitive medium 1 2 Systems Item Reproduction Charging Exposure Copy density adjustment Development Pickup Auto Manual Transfer Separation Cleaning Fixing Description Desktop Fixed Xenon lamp Lens array OPC drum 30 mm dia TA 101 01 Description Indirect electrostatic AC roller Laser Auto or manual Single component toner projection Front cassette 2 cassettes Retard method about 500 sheets of 80 g m paper about 550 sheets of 64 g m paper Multifeeder Dual process method
11. lll AA BBBB CCCC DDDD EEEE FFff HHHHHH 1111 AA BBBB CCCC DDDD EEEE FFff G HHHHHH 11111 AA BBBB CCCC DDDD EEEE FFff G HHHHHH 11111 AA BBBB CCCC DDDD EEEE FFff G HHHHHH 11111 AA BBBB CCCC DDDD EEEE FFff G HHHHHH 11111 AA BBBB CCCC DDDD EEEE FFff HHHHHH 111 AA BBBB CCCC DDDD EEEE FFff HHHHHH IIIII F05 201 02 COPIER gt DISPLAY gt JAM Remarks 1 to 50 50 max Item Description AA Indicates the order of jams the higher the number the older the jam BBBB Indicates the date of occurrence Month day 2 characters each CCCC Indicates the time of occurrence 24 hr notation DDDD Indicates the time of recovery 24 hr notation E Indicates the location of occurrence 0 copier 1 feeder 2 finisher EF ff Indicates a jam code FF type of jam T05 201 01 ff jam sensor T05 201 02 For the feeder see T05 201 04 for the finisher see T05 201 05 06 G Indicates the source of paper See T05 201 03 HHHHHH Indicates the soft counter of the source of paper Indicates paper size 5 13 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt JAM FF Types of Jams G Source of Paper Code Type Code Source 0 none 1 cassette 1 Olxx delay jam 2 cassette 2 02 stationary jam 3 cassette 3 OAxx power on stationary jam 4 cassette 4 OBxx cover open jam 5 not used 9003 logic jam 1 6 not used 9011 logic jam 2 7 paper deck 10 finis
12. CHAPTER 2 IMAGE ADJUSTMENT BASIC PROCEDURE 3 Checking the Printer Side 1 3 Is there a vertical line in the image NO YES Clean the following 1 Laser mirror 2 No 1 mirror Is there a vertical line in the image NO YES Check the surface of the developing sleeve by the naked eye Is there a Is there ea vertical line in the image NO YES Is the image of TYPEG solid black on test prints correct in density and free of fuzziness YES NO Is the image fuzzy YES Check the following and correct any fault 1 Feeding assembly for locking 2 Transfer charging roller electrode vertical line on the surface of the Replace the drum unit sleeve Is the image density appropriate YES NO Generate 10 test prints of the following in service mode Execute the following service mode COPIER gt FUNCTION gt DPC gt D GAMMA initialization COPIER gt TEST gt PG TYPE6 solid black Is there a line on the surface of the sleeve following in service mode 485 pA 15 the setting of the DISPLAY gt HV STS gt PRIMARY YES Adjust the setting of the following in service mode COPIER gt ADJUST gt DEVELOP gt DE DC If the image is light
13. 7 8 1 3 1 Making Connections 7 8 1 3 2 Downloading 7 8 1 3 3 After Downloading 7 14 1 4 Upgrading the BOOT ROM 7 14 1 4 1 Making Preparations 7 14 1 4 2 7 15 1 4 3 Preparing BOOT ROM 7 15 144 After Downloading 7 19 1 5 Formatting the HDD 7 20 1 5 1 Making Connections 7 20 1 5 2 Starting Formatting 7 20 APPENDIX A General Timing Chart 1 B General Circuit Diagram A 3 C Side Paper Deck L1 General Circuit IECUR m A 5 D 2 Cassette Feeding Unit W1 General Circuit Diagram A 6 1 8 4 Error Code of the Finisher Unit EPOR 6 38 1 4 Finisher J1 Error Codes 6 43 1 5 3 Points to Note When Formatting the Hard Disk 7 26 1 6 Downloader PCB 7 27 PURPOSE 7 27 1 6 2 Downloader PCB Components 7 27 1 6 3 Download Procedure 7 28 1 6 4 Disconnecting 7 32 1 7 Upgrading by Replacing the DIMM ROM 7 33 2 Backing Up 7 34 DM Outline neret 7 34 2 2 Backing Up Data 7 35 2 2 1 Making Preparations 7 35 2 2 2 Making Connections 7 35 2 2 3 Backing Up Data 7 36 2 24
14. and Unit Com Mode High Speed Model 188500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 49 A Selected Backup Data Data Type Language Country Version ALL English USA 0149 Result of Downloading The backup data has been transferred F07 202 17 8 Make the following selections to end the Service Support Tool To Unit Selection Screen OK To Main Menu gt Ending the Service Support Tool gt End 7 44 CHAPTER 7 UPGRADING 2 2 5 Managing Backup Data You can delete backup data that has become obsolete as follows You need not connect a PC to the machine to do so 1 Under Controlling Data select To Next Service Support Tool DLMO Ver 1 25E Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing Downloading Firmware Firmware Uploading Backup Data Removing Stored Bachup Data Downloading Backup Data To Next Ending the Service Support Tool Ver info F07 202 18 2 Select Controlling Backup Data Service Support Tool DLMO er 1 25 Selecting Data Control Item Controlling Firmware To register firmware click the button on the right To remove stored firmware click the button on the rig
15. 3 3 The copy is too light entire face considerable 1 Perform the Image adjustment Basic Procedure Is the problem cor rected Check to make user that the placement of the pattern print when executing the folding is correct FUNCTION gt DENS gt PD ME YES End AE adjustment 2 Turn off the main power switch in the middle of copying operation and open the front cover At this time is the toner image on the surface of the photosensitive drum before transfer more or less normal NO Go to step 5 Developing assembly 3 Are the developing members in firm contract with the drum NO Check the developing assembly locking lever Check the surface of the developing members for foreign matter toner Developing clutch 4 Is the developing cylinder rotating NO Check the developing clutch for a lose hex screw Feeding unit tranfer charging roller 5 Is the feeding unit locked in place correctly Is the transfer roller in contact with the photosensitive drum whet the feed ing unit is locked in place NO Check the transfer charging roller pressure spring Check the feeding locking assembly 6 Is there leakage in the electrode assembly of the feeding unit YES Check the electrode assembly of the feeding unit High voltage cord Feeding unit Transfer charging roller 7 Is the feed electric continuity from the composite power supply PCB to the electrode assembly of the feeding unit The resistance of the high volt age cord o
16. tion sensor 57 is faulty The rear alignment motor relay harness is faulty The rear aligning plate is subjected to an excess load 6 43 CHAPTER 6 SELF DIAGNOSIS E531 0000 Cause E537 0000 Cause E577 0000 Cause 6 44 The stapling home position sensor S16 does not go off 0 5 sec after the stapler motor is rotated CW The stapling home position sensor S16 dos not go ON with 0 5 sec after the stapler motor is rotated CW and thereafter the sensor does not go ON within 0 5 sec after the motor is rotated in reverse The stapler motor M6 is faulty The stapling home position sensor S16 is faulty The stapler harness is faulty The finisher controller PCB is faulty The aligning plate home position sensor S6 does not go ON when the front alignment motor M3 is driven for a specific number of rotations The aligning plate home position sensor S6 does not go OFF when the front alignment motor M3 is driven for a specific number of rotations The front alignment motor M3 is faulty The front aligning plate home po sition sensor S6 is faulty The front alignment motor relay harness is faulty The front aligning plate is subjected to an excess load The return roller does not reach home position when the delivery motor MI has been driven as much as will move it to the return roller home posi tion sensor S3 The delivery motor M1 or the finisher controller PCB is faulty The return rol
17. Clean the original reading face of the ADF Does the five items on the right in Service mode match the settings indicated on the service label Is there a vertical line in the image NO NO Enter the settings indicated on the service label Is there a vertical line in the image YES NO Execute the following in service mode COPIER gt FUNCTION gt DENS 1 1 1 1 1 1 1 COPIER gt ADJUST gt DENS gt DENS ADuJ 1 1 1 1 1 1 1 1 1 1 YES n DTE UT RE 1 WHITE ME Output Condition i WF value 5 YES i Clean the copyboard glass 2 SD ME m n service mode COPIER gt ADJUST white plate position 22 Using the Test Chart make 2 copies 4 AESAE TBL Reference as following 2 DEVELOP gt DE DC Varying the setting of DENS ADJ ext mode i i Reference At optimum density the copy 3 DEVELOP gt DE OFST is there a eralLiellowing image should barely show 4 HV PRI gt P DC vertical line in NO Auto gray scale No 0 5 HV PRI gt OFST1 DC the image Text duse Text photo Generate 2 test prints each of the following in T COPIER TESTLPG 9 YES Photo print photo film photo 1 TYPE4 blank 2 TYPES halftone Change the shading position Vary the setting in service mode 3 TYPES solid black COPIER ADJUST
18. Description Remarks print start signal transmission request signal controller power supply inlet ready signal printer power supply inlet signal not used not used not used not used BD cycle error signal 1 present phsync cycle error signal 1 present sub scanning select line interrupt signal image end signal not used not used not used not used Zero cross signal heater trigger 1 signal 0 ON heater trigger 2 signal 0 ON heater error OFF signal 0 error not used not used registration motor phase A pulse signal registration motor phase B pulse signal fixing film rotation detection signal not used not used not used not used not used finisher detection signal inner 2 way tray absent bit 621 finisher bit6 0 bit 721 saddle finisher bit 620 bit 720 saddle finisher detection signal 5 25 CHAPTER 5 SERVICE MODE lt DC CON 6 7 gt Address bit P022 23 P024 P025 P026 5 26 0 1 Oo DIN DUN FWNF TIN DN amp __ amp __ DIN DUN FW Notation THI TH2 VRI 53 53 512 Description controller communication signal power supply communication signal controller communication signal power supply communication signal not used power supply communication signal not used not used main thermistor ON signal sub thermistor ON signal multifeeder paper width detection signal drum thermistor ON signa
19. Main cause The connector has poor connector The pedestal main motor is faulty The main power supply PCB is faulty The pedestal controller PCB is faulty The DC controller PCB is faulty Action 1 Connector Is the wiring between the pedestal controller PCB and the main power sup ply PCB and between the main power supply PCB and the DC controller PCB normal NO Correct the wiring 2 Main power supply PCB Is the voltage between J206 2 and J206 1 on the main power supply PCB about 24 V NO Replace the main power supply PCB 3 Pedestal main motor Try replacing the pedestal main motor Is the problem corrected YES End 4 Pedestal controller PCB DC controller PCB Try replacing the pedestal controller PCB Is the problem corrected YES End NO Replace the DC controller PCB 6 36 CHAPTER 6 SELF DIAGNOSIS 1 2 ADF Error Codes When the ADF s self diagnostic mechanism has gone ON it may be reset by turning off and then on its host machine The host machine can still generate copies in book mode if the ADF cable is discontented even while the ADF is out of order E420 0001 Main cause E421 0001 Main cause E422 0001 Main cause When the power switch of the host machine is turned on the back up data from the EEPROM cannot be read or the data that has been read has a fault The EEPROM is faulty The ADF controller PCB is faulty The back up data cannot be written to the EEPROM or the data t
20. ps pea F07 103 08 7 12 CHAPTER 7 UPGRADING 10 The following screen will appear to indicate the types of software that will be down loaded Function COPY PRINTER NetWare YES NO If the indications are cor rect click Start Service Support Tool DLM3 Ver 1 25Ee Selecting a Version Connected Model and Unit Com Mode High Speed Model 188500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English USA 81 49 A Connected target has functions below Function COPY NetWare NO Select Again Start Selected Version Language Country Version F07 103 09 B Installing System Software with Different Functions Normally you cannot upgrade existing system software by means of down Memo loading unless the old and new systems have the same functions an attempt to do so will result in an error If the user obtains the official Upgrading kit and follow the appropriate procedure however such upgrading is possible for details see the Installation Procedure that comes with the Upgrading kit 11 Check the progress bar which indicates the progress of downloading 12 When downloading ends turn off the PC by making the following selections OK To Unit Selection Screen OK To Main Menu gt Ending the Service Support Tool gt End 7 13 CHAPTER 7 UPGRADING 1 3 3 After Downloading 1 Turn of
21. CK 0551 20g Tool No FY9 6011 50cc A 23 Prepared by Office Imaging Products Quality Assurance Center CANON INC Printed in Japan REVISION 0 MAY 2001 18723 18756 22109 32205 35338 5 1 Hakusan 7 chome Toride shi Ibaraki 302 8501 Japan This publication is printed on 100 recycled paper Canon PRINTED IN JAPAN IMPRIME AU JAPON 0501M0 80 1
22. Pre registration paper sensor PS9 Registration paper sensor PS10 Image leading edge sensor PS12 Delivery motor M5 No 1 delivery sensor PS15 No 1 delivery full sensor PS16 Fixing motor M4 Fixing feeding sensor PS13 Fixing film sensor PS26 n lt lt o o 5 gt 2 5 2 2 x o n CO O LI LLL KN DR p M E ON I L 1 1 Vertical path clutch CL1 d BOO O E xm M _ _ _ EEE O 2 1 Varies between 0 and 9 min to suit the selected silent mode shift interval 2 Goes ON once every 540 msec General Timing Chart reader unit w ADF e 2 sheets Signal sided Direct Original placed r Start key ON 1st original 1st original read 1st original delivered 2nd original separated feed 2nd original separated feed 2nd original read delivered Registration paper sensor 6 LLL Q Delivery reversal sensor P18 lt a 9 Main motor 1 i Pickup DOWN solenoid SL1 Scanner home position sensor PS400 Scanning lamp LAMP1 CCW CW L Print command sent motor CCW L Print
23. Scanner 2 Clean the scanning lamp reflecting plate mirrors and lenses Is the problem corrected YES End Pre exposure lamp 3 Is the pre exposure lamp ON during copying operation NO 1 Replace the pre exposure lamp unit 2 Replace the DC controller PCB Developing assembly 4 Is the coating of toner on the developing cylinder even NO Clean the tip of the blade of the developing assembly dry wiping 2 Clean the surface of the developing cylinder 3 Check the toner inside the developing assembly for uneven deposit 5 Try the following modes Is the problem corrected e adjustment once gain in service mode FUNCTION gt DPC gt D GAMMA e ATVC adjustment once again in user mode roller clean under adjust clean YES End Drum cartridge Shading 6 Is there an uneven image in the halftone area of PG YES Replace the drum unit NO Execute shading adjustment 1 e FUNCTION gt CCD gt CCD AD J CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 6 The copy is foggy entire face Scanner 1 Clean the scanning lamp reflecting plate mirrors and lenses Is the problem corrected YES End 2 Perform the Image Adjustment Basic Procedure Is the problem cor rected YES End 3 Select the following in service mode and press the OK key COPIER gt FUNCTION gt DPC gt D GAMAM Is the problem corrected NO Replace the drum unit However be sure to take appropriate mea sures as a fault i
24. select Next Service Support Tool DLMO 1 25 Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing Peasants Firmware Uploading Backup Data Removing Stored Bachup Data To Next Ending the Service Support Tool info F07 105 01 Downloading Backup Data 7 20 CHAPTER 7 UPGRADING 2 Select HD Format and select Connect Service Support Tool DLMO Ver 1 25E Selecting Model Unit Available Model and Unit The list shows models and units that may be 18 9500 connected Select the for the machine BOOT by clicking Language RUI SYSTEM iR8500N BOOT SYSTEM Selected Model and Unit Model Unit Interface 58500 HD Format Bi Centro Connect Check the selected model unit and click the Start button F07 105 02 3 Atthis time if the notation in the upper right of the screen is High Speed go to step 5 if Low Speed go to step 4 Selected Model and Unit Model 188500 Unit SYSTEM If the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a network cable Turn on the machine and start the download mode Set host name OK F07 105 03 7 21 CHAPTER 7 UPGRADING 4
25. 1 through 8 At this time is the image on the photosensitive drum normal NO Go to step 7 DC controller PCB Composite power supply PCB 6 Is the output of J301 B4 on the DC controller PCB 0 V during copy ing operation NO Replace the DC controller PCB YES Replace the composite power supply PCB Reader controller PCB CCD unit 7 Try replacing the CCD unit Is the problem corrected NO Replace the reader controller PCB YES End 4 26 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 23 The copy has a block white dot after replacement of the drum unit 1 Execute the following in service mode FUNCTION gt DPC gt D GAMMA Then make copies of the NA 3 Chart Is the copy image nor mal YES End Drum unit 2 Set the following to 1 OPTION gt BODY gt PRIAC SW Then make copies of the NA 3 Chart Is the copy image normal YES End NO Replace the drum unit 3 24 The copy has a black line stream reading Reading glass Dirt 1 Does the problem occur on the same position on all copies YES Check the reading glass for dirt and a scratch NO Paper lint droppings can be suspected Clean the ADF roller original path and reading glass 4 27 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 Troubleshooting Malfunctions 4 1 Power Supply System 4 1 1 The AC power is absent 1 Initial checks 1 Is the power plug connected to the power outlet 2 Is the rated AC voltage present
26. 1500 to 6000V the transfer charging system is normal 6001V or more the transfer charging roller may have a locking fault 1499V or less leakage and a transfer charging roller fault are possi bilities COPIER gt DISPLAY gt SENSOR lt SENSOR gt Indicates the condition of sensors DOC SZ Indicates the size of the original detected by the original size sensor 5 17 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt ALAM 2 lt ALARM 2 gt Indicates alarm data Display Adjust Function Option Test Counter lt ALARM 2 gt 1 7 lt READY AA BBBB CCCC DDDD EEFFFF GGGG HHHHHHHH F05 201 04 Item Description Remarks AA Indicates the order of alarms 1 to 50 the higher the number the older the alarm BBBB Indicates the date of occurrence Month day 2 characters each CCCC Indicates the time of occurrence Hour minute 24 hr notation DDDD Indicates the time of return Hour minute 24 hr notation EEFFFF Indicates the total counter reading at time of See the table below occurrence GGGG Indicates the detail code R amp D control code HHHHHHHH Indicates the total counter of occurrence CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt ALAM 2 EE location code EE location FFFF description 02 scanner in reader unit 0002 Indicate of dirt on reading glass in stream reading mode small size 04 pickup feed system 0008 paper deck lifter fault 0011 cassette 1 re try
27. 4 69 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 4 2 Cassette Feeding Unit W1 6 4 1 Clutches 6 4 2 Solenoids and Switches 6 4 3 Motors F04 604 01 4 70 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 4 1 Clutches Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication CL1C PEDE FEED A6 11 F Vertical path roller clutch 0 ON 1 OFF 6 4 2 Solenoids and Switches Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication SLIC PEDE FEED A6 11 F Pickup roller DOWN solenoid 0 ON 1 OFF SIC PEDE CON 7 Cassette 3 size detecting switch S2C PEDE CON A6 6 A Cassette 4 size detecting switch 6 4 3 Motors Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication MIC PEDE CON A6 2 E Pedestal main motor M2C PEDE FEED A6 11 G Cassette pickup motor 4 71 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 4 4 Sensors 6 4 5 PCBs F04 604 02 4 72 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 4 4 Sensors Electrical signal target Name PEDE CON Reference to general I O address circuit diagram TO indication A6 6 H Right cover open closed sensor PS2C PEDE FEED A6 11 D Cassette 3 re try paper sensor PS3C PEDE FEED A6 11 C Cassette 4 re try paper sensor Q1603 PEDE CO
28. 6 3 T Clute Siiras 4 66 6 3 2 Solenoids and Switches 4 66 G3 4 66 6 3 4 4 68 6 3 3 C POCBS uu te OR 4 68 6 4 2 Cassette Feeding Unit W1 ORPHEO OR 4 70 6 4 Clutches scorre 4 70 6 4 2 Solenoids and Switches 4 70 GAS 4 70 6 4 4 4 72 64 5 PCBS 4 72 6 5 Inner 2 Way 1 4 74 6 5 1 Solenoids 4 74 0 5 2 4 74 6 5 3 SENSO S essit aat da 4 74 6 6 Super G3 FAX Board J1 4 76 0 0 1 OEIS Suse 4 76 062 PEB S t Rn 4 76 6 7 Variable Resistors VR Light Emitting Diodes and Check Pins by CHAPTER 5 SERVICE MODE 1 Outline of Service Mode 5 1 5 1 1 2 Starting Service Mode and Making SCIECHONS 5 2 1 3 Ending Service Mode 5 3 1 4 Backing Up Service Mode 5 3 1 5 Using Service Mode 5 4 1 5 1 Initial 5 4 1 5 2 Level 1 Level 2 Item Screen En RO 5 4 1 5 3 Level 3 Item Screen 5 5 2 DISPLAY Control Display Mode 5 6 2d COPIER eR ERIS ERES 5 6 2 2 BREEDER ito rit 5 19 3 I O I O Display mode 5 20 4 78 6 7 1 Main Controller PCB 4 79 6 7 2 DC Controller
29. DK ADJ Y LBL PRNT PRE EXP COPIER gt FUNCTION gt MISC P Use it to execute multifeeder horizontal registration automatic adjustment Using the Mode 1 Select the item and press the OK key 2 The machine prints a halftone PG image on paper from the multifeeder tray At the same time the horizontal registration sensor measures the dis placement and stores the result as back up data Use it to execute paper deck horizontal registration automatic adjustment Using the Mode 1 Select the item and press the OK key 2 The machine prints a halftone PG image on paper from the paper deck At the same time the horizontal registration sensor measures the displace ment and stores the result as back up data Use it to print out a service label Using the Mode 1 Put paper in the manual feed tray 2 Select the item and press the OK key 3 The machine prints out a service label The label also indicates the settings of ADJUST and OPTION Use it to check the pre exposure lamp for activation Using the Mode 1 Select the item and press the OK key 2 The pre exposure lamp goes ON and remains ON for several seconds and goes OFF automatically 5 79 CHAPTER 5 SERVICE MODE COPIER gt FUNCTIONSSYSTEM SYSTEM Use it to check system related operations DOWNLOAD Caution CHK TYPE HD CHECK HD CLEAR Caution 5 80 Use it to switch to system program download mode Useit to download the sy
30. F02 203 01 3 8 CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 4 Adjusting the Position of the No 1 No 2 Mirror Base 1 Set the pins of the mirror positioning tool as indicated e For the Front marking initial FY9 3009 set for the machine F03 204 01 Forthe Rear R marking C initial FY9 3009 set for the machine F03 204 02 3 9 CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 Fit the pins of the mirror positioning tool front 2 rear 3 into the holes 1 of the rail and the No 1 No 2 mir ror base The No 2 mirror base is ad justed in keeping with the back and froth movement of the cable fixing plate Front Side F marking Rear Side R marking 3 Fix the end of the cable which is tem porarily secured on the hook of the reader frame in place using the spring 4 Fully tighten the screw on the cable fix ing plate 5 Fully tighten the screw on the cable fix ing so that it is secured on the No 1 mirror base 6 Detach the mirror positioning tool 2 3 10 F03 204 04 CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 5 Mounting the Copyboard Glass F03 205 01 When mounting the copyboard glass butt the copyboard glass 1 against the vertical horizontal size plate 2 If not done properly the shadow of the size plate will appear on images made in enlargement mode After mounting make an 800 en largement copy to check Thereafter execute
31. J302A 1 24 V J302A 3 GND J302A 6 IN1 J302A 7 IN2 J302A 8 IN3 J302A 8 IN4 YES Replace the pickup PCB NO Replace the DC controller PCB N 4 30 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 2 2 The lifter fails to move up pickup from the cassette 1 Releasing lever for pickup roller Push in the releasing lever toward the rear Does the descent movement of the pickup roller stop NO The releasing lever spring is displaced or deformed Correct or replace it 2 Lifter gear retaining lever lock When the cassette is slid in is the lock of the lifter gear retaining level re leased NO Correct the locking mechanism of the lifter gear retaining lever or replace it 3 Lifter gear Lifter gear retaining lever Lifter ascent lever Is any of the gear faulty damaged YES Replace it 4 Lifter drive assembly Is the gear of the lifter drive assembly damaged or subject to foreign matter Is the drive belt faulty YES Replace the gear belt Remove the foreign matter 5 Pickup roller descent solenoid SL1C Execute the following in service mode code 6 of COPIER gt FUNCTION gt PART CHKSSL i e SL ON Is the solenoid drive voltage present at J1604 of the pickup PCB J1604 4 24 V J1604 1 PICKUPSL YES The pickup roller solenoid is faulty Replace it 6 Pickup PCB DC controller PCB Execute the following in service mode code 6 of COPIER gt FUNCTION gt PART gt CHKSSL i e SL ON Is the solenoid con
32. Replace the lamp NO The reader controller PCB is faulty Replace the PCB 4 36 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 4 Message Indication 4 4 1 The Add Toner message fails to go OFF 1 Toner sensor S1 DC controller PCB After toner supply is 0 absence of toner indicated in the following ser vice mode bit 0 of COPIER gt I O gt DC CON gt P008 YES The toner sensor is faulty Replace the sensor NO Check the wiring if normal replace the DC controller PCB 4 4 2 The Control Card Set message fails to go OFF when no card reader is installed Shorting connector When the main controller is replaced the shorting connector must be re moved from the old PCB and mounted to the new PCB Is the shorting con nector fitted to the connector J1060 of the main control card Fit the shorting connector YES The main controller PCB is faulty Replace the PCB 4 4 3 The Add Paper message fails to go OFF 1 Cassette pickup assembly Is the lifter mechanism of the cassette normal NO The lifter fails to move up pickup from cassette 2 Cassette 1 2 paper sensor detecting lever Are the shape mounting and operation of the paper sensor lever normal NO Correct or replace the sensor 3 Pickup PCB DC controller PCB When paper is placed in the cassette is the paper detection signal present at J302A of the DC controller PCB cassette 1 J302 A10 from 0 to 5 V cassette 2 J
33. SPO 2 not used battery charge control not used not used battery board detect BW UI detect color UI detect FOPTION2 FOPTION1 FOPTIONO not used not used COPIER gt I O gt MN COM Remarks 0 Reset 1 Normal for factory 1 ON 1 count 1 count 1 count 1 count for factory for factory for factory 0 LIPS board forced reset output 2 for DDI S general 0 Enable 1 Disable 0 present 0 B W UI present 0 color UI present for fax SSB ID for fax SSB ID for fax SSB ID 0 fixed 0 fixed CHAPTER 5 SERVICE MODE 3 4 FEEDER Indicates the input output ports of the ADF controller PCB lt FEEDER 1 2 gt Address bit Notation IO P01 0 output 1 2 3 4 5 LED 6 511 7 512 IO PO2 0 PI8 input 1 PI7 2 PI6 3 4 1 5 6 MI 7 MI IO PO3 0 input 1 2 3 4 5 6 7 1 4 0 1 2 3 4 PI10 5 PI9 6 M2 7 MI Description not used not used not used not used not used original detection LED ON signal locking solenoid drive signal stamp solenoid drive signal delivery reversal sensor signal read sensor signal registration sensor signal ADF open closed sensor signal pickup motor phase A output pickup motor phase A signal pickup motor phase B output pickup motor phase B output not used not used image leading edge signal not used not used not used not used not used EEPROM data input EEPROM data output EEPROM clock EEPROM chip select or
34. connector has poor connection The main power supply PCB is faulty The pedestal controller PCB is faulty The DC controller PCB is faulty Action 1 Connector Is the wiring between the pedestal controller PCB and the main power sup ply PCB and between the main power supply PCB and the DC controller PCB normal NO Correct the wiring 2 Main power supply PCB Is the voltage between J206 2 and J206 1 on the main power supply PCB about 24 V NO Replace the main power supply PCB 3 Pedestal controller PCB DC controller PCB Try replacing the pedestal controller PCB Is the problem corrected YES End NO Replace the DC controller E 17 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted Main cause The wiring is faulty short circuit open circuit The DA unit PCB is faulty The main controller PCB is faulty Caution To clear the error execute the following in service mode COPIER gt FUNCTION gt CLEAR gt SERR Action 1 Connector Is the connection between the DA unit PCB and the main controller PCB secure NO Correct the connection 2 DA unit PCB main controller PCB Try replacing the DA unit PCB Is the problem corrected YES End NO Replace the main controller PCB 6 29 CHAPTER 6 SELF DIAGNOSIS E719 0001 Main cause Caution Action 1 Connector The communication between the Card Reader C1 or the coin vendor and the main controller PCB is disrupted Th
35. enable if the paper size dial on the cassette is set to U1 through U8 the names selected in CST U1 through U8 is indicate on the touch panel Use it to select the name of paper used for paper size group Ul Select a number from T05 601 02 codes and paper names This mode is designed for entering a number and such notations as FLSC or OFT will not be indicated in service mode U1 24 26 27 28 33 36 37 Select a number from T05 601 02 codes and paper names for the name of paper notation to be used for paper size groups U2 through U8 However U2 through U8 size cassettes are designed for specific paper sizes U2 35 U3 25 04 31 05 32 U6 34 U7 22 29 U8 23 30 5 91 CHAPTER 5 SERVICE MODE COPIER gt OPTIONSCST ENV1 Use it to register envelope cassette ENV Settings 21 COM10 22 ISO B5 23 Monarch 24 ISO C5 25 DL 26 No 4 ENV2 Use it to register envelope cassette ENV2 Settings 21 COM10 22 ISO B5 23 Monarch 24 ISO C5 25 DL 26 No 4 Codes and Paper Names Code NotationName Code NotationName 01 Al Al 21 LGL LEGAL 02 A2 A2 22 K LGL Koran Government 03 A3R A3R 23 K LGLR Korean Government R 04 A3 A3 24 FLSC FOOLSCAP 05 A4R A4R 25 A FLS Australian FOOLSCAP 06 A4 A4 26 OFI OFFICIO 07 5 5 27 E OFI Ecuadorian OFFICIO 08 ASR ASR 28 B OFI Bolivian OFFICIO 09 Bl Bl 29 A LTR Argentine LETTER 10 B2 B2 30 A LTRR Argentine LETTERR 11 B3 B3 31 G LTR Government LETTER
36. lint 2 Is there dirt lint in the drum unit or around the laser optical path of the developing assembly YES Remove the dirt lint Transfer charging roller Separation static eliminator 3 Is the transfer charging roller or the separation static eliminator soiled or coated with foreign matter YES Clean the transfer charging roller or the separation static eliminator If the problem is still not corrected replace the transfer charging roller or the separation static eliminator Developing assembly 4 Is the coating of toner on the developing cylinder even NO Check the edge of the developing assembly If the developing as sembly is without toner see the descriptions under The Add Toner message fails to go ON Fixing film 5 Is there a scratch in the peripheral direction of the fixing film YES Replace the fixing film unit Fixing assembly inlet 6 Is there dirt or foreign matter on the fixing assembly inlet YES Clean the inlet Photosensitive drum 7 Is there a scratch in the peripheral direction of the photosensitive drum YES Replace the drum unit Be sure to identify the cause of the scratch Exposure system Standard white plate 8 Clean the copyboard glass stander white plate and the mirrors Is the problem corrected YES End NO Change the setting in the following service mode to change the point of shading measurement FUNCTION gt SHDG POS If the problem is not corrected after several attempts replace
37. of all available papers 5 Scanning lamp 6 Reflecting plate 3 Use A3 paper 11x17 if possible NO background of the copy foggy Execute roller clean in user mode Make a copy in text mode adjust clean YES Reference The following will be cleaned 1 Primary charging roller 2 Transfer charging roller Execute shading in service mode NO FUNCTION CCD CCD ADJ Is there a vertical line in the image YES Clean the separation static eliminator Execute the following in service mode ls the image foggy COPIER gt FUNCTION gt CCD gt CCD ADJ If a line occurs only NO Is the setting of exposure recalibration Set it to the when the ADF is used under adjust clean in user middle setting mode the middle 15 the density YES setting Make a copy in text mode of the copy image normal Make a copy in text mode NO 15 there a NO vertical line in the image Is there a vertical line in the image Vary the setting in service mode 15 5 indicated for NO ADJUST gt DENS gt DENS ADJ in user mode Set it to 5 If the image is dark decrease the setting If the image is light increase the setting YES YES Change the shading position Note 1
38. or the fixing heater is faulty The main power supply PCB is faulty The DC controller PCB is faulty To clear the error execute the following in service mode COPIER gt FUNCTION gt FCLEARSERR See the description for E003 The main thermistor reading is lower than 140 C when paper is moved The fixing film unit is faulty i e the main thermistor TH1 has poor con tact or has an open circuit or the fixing heater is faulty The main power supply PCB is faulty The DC controller PCB is faulty To clear the error execute the following in service mode COPIER gt FUNCTION gt CLEARSERR Turn on the power switch and clear E002 E003 Thereafter turn off and then on the power switch Does the fixing heater operate NO See The fixing heater fails to operate Is the wiring from the DC controller PCB to the fixing film unit normal NO Correct the wiring 3 Fixing film unit DC controller PCB Try replacing the fixing film unit Is the problem corrected YES End NO Replace the DC controller PCB 6 5 CHAPTER 6 SELF DIAGNOSIS E007 0000 Main cause Caution Action 1 Wiring An error in the rotation of the fixing film is detected The reading of the main thermistor is 100 C or higher and in addition the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven The fixing film sensor PS45 is faulty The DC controller PCB is faulty To clear
39. present 1 absent IO P04 4 0 ON 1 OFF T O address I O indication P013 5 0 present 1 absent P014 5 0 present 1 absent P013 6 P013 7 P014 6 P014 7 P015 0 1 present 0 absent paper Remarks paper paper paper 25 bit6 0 bit7 1 50 bit6 1 bit7 1 100 bit6 0 bit7 0 paper 25 bit6 0 bit7 1 50 bit6 1 bit7 1 100 bit6 0 bit7 0 paper 4 57 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 2 3 oa 5401 psa S10 PS23 Bs PS16 x ps1 86 2R BX 5 Pise s S 082 957 P c p 511 m js Bi O il O F04 602 04 4 58 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 2 3 e Printer Unit 2 3 Electrical signal target Name PS8 DC CON Cassette 2 re try paper sensor PS9 DC CON Pre registration paper sensor PS10 DC CON Registration paper sensor PS11 DC CON Horizontal registration paper sensor PS12 DC CON Reference to general I O address circuit diagram TO indication A3 20 M A3 16 N A3 16 N A3 16 N A3 16 I Image leading edge sensor PS13 DC CON Fixing feeding sensor PS15 DC CON No 1 delivery sensor PS16 DC CON No 1 delivery full sensor PS17 DC CON Duplex unit inlet paper sensor PS18 DC CON Duplex unit outlet paper sensor PS22 DC CON Multifeeder paper se
40. sories and the main controller PCB Main cause Any of the printer boards accessories is faulty The main controller PCB is faulty Action 1 Connector Is the printer board accessory connected correctly NO Correct the connection 2 Printer board Main controller PCB Try replacing the printer board Is the problem corrected YES End NO Replace the main controller PCB 6 24 CHAPTER 6 SELF DIAGNOSIS E710 0001 When the main power is turned on the communication IC IPC on the reader controller PCB cannot be initialized 0002 When the main power is turned on the communication IC IPC on the DC controller PCB cannot be initialized 0003 When the main power is trend on the communication IC IPC on the main controller PCB cannot be initialized Main cause The DC controller PCB is faulty The reader controller PCB is faulty The machine controller PCB is faulty Action Malfunction PCBs Turn off and then on the main power switch Is the problem corrected YES End NO If E7100001 replace the reader controller PCB If E710 002 replace the DC controller PCB If E71 0003 replace the main controller PCB 6 25 CHAPTER 6 SELF DIAGNOSIS E711 0001 Data is written to the error register of the communication IC IPC on the reader controller PCB four times or more within 1 5 sec 0002 Data is written to the error register of the communication IC IPC on the DC controller PCB four times or more w
41. 12 B4R B4R 32 G LTRR Government LETTERR 13 B4 B4 33 A LGL Argentine LEGAL 14 B5R B5R 34 G LGL Government LEGAL 15 B5 B5 35 FOLI FOLIO 16 11x17 11x17 36 A OFI Argentine OFFICIO 17 LTRR LETTERR 37 M OFI Mexican OFFICIO 18 LTR LETTER 38 19 STMT STATEMENT 39 20 STMTR STATEMENTR 40 ALL T05 601 02 5 92 CHAPTER 5 SERVICE MODE COPIER gt OPTION gt ACC ACC Use it to make accessory related selections COIN Use it to enable or disable the indication of the coin vendor Use it to change the indication for the control card in the control panel for the coin vendor Settings 0 disable default 1 enable for coin vendor DK P Use it to select a paper size for use in the paper deck Caution After making a selection be sure to turn off and then on the main power switch Settings 0 A4 default 1 B5 2 LTR 3 A LTR COPIER OPTION INT FACE INT FACE Use it to set conditions for connection to an dextral controller IMG CONT Use it to set the detection of connection of an external controller Setit so that the connection of an external controller is indicated Useitto change the User Mode screen Use it to change the network settings Settings 0 absent default 1 external controller present 5 93 CHAPTER 5 SERVICE MODE FEEDER gt OPTION 6 2 FEEDER SIZE SW Use it to enable or disable detection of mixed original sizes AB and Inch sizes Settings 0 disable default 1 enable
42. 2 copy 4C mono 1 copy 4C L double sided copy 4C S double sided copy mono L double sided copy mono S double sided copy Bk L double sided copy Bk S double sided print total 1 print total 2 print L print S print A total 1 print A total 2 print A L print A S print 4C1 print 4C2 print mono 2 print Bk 1 print Bk 2 print 4C L print 4C S print mono L print mono S print Bk L print Bk S print 4C mono L print 4C mono S print 4C mono 2 print 4C mono 1 T05 601 01b Yes No Q O0 O0 0 COPIER gt OPTION gt USER No 325 326 327 328 329 330 331 332 333 334 401 402 403 404 405 406 407 408 409 411 412 413 414 501 502 503 504 Counter print 4C L double sided print 4C S double sided print mono L double sided print mono S double sided print Bk L double died print Bk S double sided PDL print total 1 PDL print total 2 PDL print L PDL print S copy print 4C L copy print 4C S copy print Bk L copy print Bk S copy print Bk 2 copy print Bk 1 copy print 4C mono L copy print 4C mono S copy print 4C mono 2 copy print L copy print S copy print 2 copy print 1 scan total 1 copy san total 4 scan total 2 scan L copy scan L 4 scan S copy scan S 4 5 89 CHAPTER 5 SERVI
43. 37 4 4 3 The Add Paper message fails to go ORE oe stereo 4 37 4 4 4 The Close the Front Cover massage fails to go OFF 4 38 43 Paper D ck ereraa 4 39 4 5 1 Pickup fails 4 39 4 5 2 deck lifter fails to move up Vir USA EN 4 40 5 Troubleshooting Feeding Faults 4 4 5 1 Paper Jams eene 4 41 5 1 1 Pickup Assembly 4 42 5 1 2 Separation Feeding Assembly RE 4 43 5 1 3 Fixing Delivery Assembly Du plex Reversing Assembly CONTENTS 5 1 4 Duplex Feeding Assembly TNR RT ORR OR RTT Tae 4 44 5 2 Faulty 4 45 5 2 1 Double Feeding 4 45 5 2 2 4 45 6 Outline of Electrical Components ud utc EEEE S 4 46 6 1 _ 5 4 46 6 1 1 Guide to the List 4 46 6 1 2 Checking the Photointerrupters e 4 47 6 2 E201 reader unit printer unit 4 48 6 2 1 Cl tehes eoe eter 4 48 6 2 2 Solenoids Switches 4 48 6 2 3 Motors 1 2 4 50 6 2 3 Motors 2 2 4 52 6 24 HONS sesso atre omae asa 4 54 6 2 5 Sensors 1 3 4 56 6 2 5 Sensors 2 3 4 58 6 2 5 Sensors 3 3 4 60 6 2 06 Lamps Heaters and Others 4 62 D atem 4 64 6 3 Side Paper Deck L 1 4 66
44. 5 Fixing Film Sensor PCB J3146 VR1 F04 607 05 4 81 CHAPTER 5 SERVICE MODE CHAPTER 5 SERVICE MODE 1 Outline of Service Mode 1 1 Outline The service mode screens are organized in three levels Initial screen Level 1 Level 2 Item screen Level 3 Item screen User screen Reset key Initial screen Reset key Select an item Level 1 Level 2 Item screen From Level 1 Level 2 item screen Select a Level 1 item from the top of the screen Select a Level 2 item from the list Level 3 Item Level 3 Item screen screen Level 3 Item Level 3 Item screen screen Previous Next page Previous Next page Previous Next screen F05 101 01 5 1 CHAPTER 5 SERVICE MODE The machines service mode consists of the following seven types COPIER DISPLAY control display mode I O display mode ADJUST adjustment mode FUNCTION operation check mode OPTION settings mode TEST test print mode COUNTER counter mode HIE F05 101 02 1 2 Starting Service Mode and Making Selections 1 Press the User Mode key 48 2 Press 2 and 8 on the keypad at the same time 3 Press the User Mode key 48 on the control panel In response the following Initial screen will appear Copier service mode COPIER ADF service mode FEEDER E if installed Finisher serv
45. AND ADJUSTMENTS Image Adjustments 3 1 1 1 Standards of Image Position 3 1 1 2 Checking the Image Position 3 2 1 3 Adjusting Left Right lamge Margin 3 3 1 3 1 Adjusting the Registration for the Cassette Rear Front 3 3 1 3 2 Adjusting the Registration for the Multifeeder Rear Front EER ER 3 4 1 3 3 Adjusting the Registration for the Deck 3 4 1 34 Duplex Feeding Unit 3 5 1 4 Adjusting the Image Leading Edge 3 5 1 5 Adjusting the Left Right Non Image Image Width 3 6 2 Scanning 3 6 2 1 After Replacing the Scanning Lamp 2 2 Mounting the Motor Unit 3 7 2 3 Routing the Scanner Drive Cable 2 4 Adjusting the Position of the No 1 2 5 Mounting the Copyboard Glass 2 6 Mounting the Reader Upper Frame HERI Eben eK ds 3 12 CONTENTS 2 7 Points to Note When Replacing the CCED URBIS 3 12 2 8 When Replacing the Reader Con trollet POB 3 12 3 Image Formation System 3 13 3 1 Positioning the Developing Assem bly Magnetic Seal 3 13 3 2 Mounting the Developing Assembly Blade ee catt ea aes 3 13 3 3 Removing the Paper Lint 3 14 3 4 Cleaning the Waste Toner Case M 3 15 4 Fixing Systent ooo ete 3 16 4 1 Mounting the Lockin
46. DC controller PCB J308A 2 24 V J308A 1 MLT SL YES Check the wiring and the link if normal replace the solenoid NO Replace the DC controller PCB 4 33 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 2 7 The photosensitive drum fails to rotate 1 Main motor Is E010 faulty main motor indicated YES See the description on E010 in Chapter 6 Self Diagnosis 2 Drum unit Drum drive unit Remove and then mount bak the drum unit Is the problem corrected YES Yes NO Check the drum unit and the drive assembly of the drum drive unit If a fault is discovered correct the fault or replace the unit 4 2 8 The pre exposure lamp fails to go ON 1 Pre exposure lamp LAMP2 DC controller PCB Execute the following in service mode COPIER gt FUNCTION gt MISC gt Is the activation control signal present at J312B of the DC controller PCB J312B 6 24 V J312B 7 PREEXPOSE YES Check the wiring from the DC controller PCB to the pre exposure lamp if normal replace the pre exposure lamp NO Replace the DC controller PCB 4 34 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 3 Reader Unit 4 3 1 The No 1 mirror base fails to move 1 Initial check Is the scanner motor driven YES Go to step 2 NO Goto step 4 2 Cable displacement broken Drive belt displaced broken Is the scanner drive cable or the drive belt normal NO Replace or correct the cable of the driv
47. DENS DENS ADJ fads ne If the image is dark decrease the setting mode normal i i Ifthe i is light i thi tting If the copy image has a fault If the test print has a fault No gt SHDG POS Then execute Goto _ Go to FUNCTION gt CCD gt SH PS ST to see 2 Checking the Scanner Side 3 Checking the Printer Side 1 3 that OK is indicated Is the copy image density normal End Go to 3 Checking the Printer Side 1 3 Go to Checking the Printer Side 3 3 a End Vary the setting in service mode COPIER gt ADJUST gt AE AE TBL If the image is dark decrease the setting If the image is light increase the setting Is the copy density normal Make a copy in AE mode Is the copy image density normal Set 5 to the following in service mode COPIER ADJUST DENS DENS ADJ s the setting of the following in service mode 485 uA or higher DISPLAY gt HV STS gt PRIMARY Replace the drum unit then execute the following in service mode COPIER gt FUNCTION gt DPC gt D GAMMA Is the setting of the following in service mod 485 uA or higher DISPLAY gt HV STS gt PRIMARY Replace the composite power supply PCB
48. DL Selected Unit Model Unit DADF H1 CPU Available Version The list shows versions of the firmware that maybe ServTool downloaded Select the appropriate version by clicking Selected Version Language Country Version Common Ver 05 0 1 Check the selected version and click the lt Start gt button F07 106 06 7 30 CHAPTER 7 UPGRADING 7 Click START to let the PC and the downloader PCB to start downloading the program 1 25E Downloading Firmware Selected Unit Ve Model Unit Language Country Version DADF H1 CPU Common Ver 05 01 Status of Setup Finished transferring information Waiting for the PCB to be ready Time to ready 7 second F07 106 07 8 Click OK when the download completes Support Tool DLM2 Ver 1 25E Downloading Firmware Selected Unit Version Model Unit Language Country Version DADF H1 CPU Common Ver 05 01 Status of Writing Operation Finished writing to the flash ROM Result of Writing Operation Checksum is correct Correct Obtained Result EEB7 7 oK F07 106 08 7 31 CHAPTER 7 UPGRADING 9 Exit as instructed on the screen Service Support Tool DLM2 Ver 1 25E Download End Selected Unit Version Model Unit Language Country Version DADF H1 CPU Common All Ver 05 01 Download completed normally After download is completed carry out the following steps 1 Press the Start Stop button on th
49. Downloading Backup Data 7 41 2 2 5 Managing Backup Data 7 45 7 F Specifications A 8 1 Main Body A 8 1 1 MSDS norunas a A 8 1 2 8 CONTENTS 1 3 PUN CU ONS A 9 1 4 OT 12 2 Side Paper Deck L 1 A 15 2 1 diese RR A 15 3 Cassette Feeding Unit W1 A 16 3 1 DYSICIHS iode e A 16 4 2way Tray A1 A 17 4 1 Type aee aas bod A 17 5 Envelope Feeder Attachment B 1 18 5 1 SY SLCUIS A 18 5 2 Enyelop S A 19 5 3 Guaranteed Image Area A 20 List of Special Tools A 21 List of Solvents Oils A 23 CHAPTER 1 MAINTENANCE AND INSPECTION CHAPTER 1 MAINTENACE AND INSPECTION 1 Periodically Replaced Parts Some of the parts used in the machine must be replaced on a periodical basis to ensure a specific level of product performance be sure to replace them as indicated as they will af fect the machine functions appreciably once they fail If possible plan the replacement to coincide with a scheduled visit to the user s The estimates are subject to change depending on the conditions of the site of installation or how the machine is used 1 1 Reader Unit The reader unit does not have parts that require periodical replacement 1 2 Printer Unit The printer unit does not have parts that r
50. PCB E737 0000 During self diagnosis at power on the DRAM check finds a fault in the main controller PCB Main cause The connection of the IC socket is faulty The main controller PCB is faulty Action 1 Connection Is the DRAM fitted to the socket securely NO Fit the DRAM securely 2 DRAM Main controller PCB Try replacing the DRAM Is the problem corrected YES End NO Replace the main controller PCB 6 31 CHAPTER 6 SELF DIAGNOSIS E740 0001 0002 0003 Main cause Action 1 Connector At power on the LAN card has a fault The MAC address has a fault The LAN card cannot be read The LAN card is faulty The main controller PCB is faulty Is the connection between the LAN card and the main controller PCB nor mal NO Correct the connection 2 LAN card Main controller PCB E741 0000 Main cause Action 1 Board Try replacing the LAN card Is the problem corrected YES End NO Replace the main controller PCB The PCI bus has a fault The PCI bus has poor connection The main controller PCB is faulty Each PCI slot may be disabled in service mode to prevent the error BOARD gt PCI1 OFF through PCI3 OFF Is the connection between the relay board and the main controller PCB nor mal NO Correct the connection 2 Relay board Main Controller PCB 6 32 Try replacing the relay board Is the problem corrected YES End NO Replace the main controller PCB CHAPTER 6 SELF DIAGN
51. PCB J300 J204 5 lt gt J300 5 OVU3 J204 6 lt gt 1300 6 OVU3 J204 7 lt gt J300 7 24 VU3 J204 8 lt gt J300 8 24VU3 NO Replace the main power supply PCB YES Replace the DC controller PCB 6 34 CHAPTER 6 SELF DIAGNOSIS E805 0001 0002 0003 0004 0005 Main cause Action The clock signal is absent for 5 sec or more after the fan drive signal has been generated The detail codes of the fans in question are as follows developing fan FM1 fixing fan FM2 curl reducing fan FM4 curl reducing fan FM5 electrical unit fan FM3 The fan wiring is faulty short circuit open circuit The fan is faulty The DC controller PCB is faulty 1 Foreign matter Is there foreign matter that prevents the rotation of the fan YES Remove the foreign matter 2 Wiring Connector Are the wiring and connector of the fan normal Developing fan FM 1 DC controller PCB J302B Fixing fan FM2 DC controller PCB J308B Curl reducing fan 4 DC controller PCB J311B Curl reducing fan FM5 DC controller PCB J311B Electrical unit fan FM3 main controller PCB 71028 NO Correct the wiring and the connection 3 Fan DC controller PCB Try replacing the fan Is the problem corrected YES End NO Replace the DC controller PCB 6 35 CHAPTER 6 SELF DIAGNOSIS E901 0000 The motor ready signal does not arrive within 1 3 sec after the pedestal main motor drive signal is generated
52. PI17 7 PIIP P008 0 M1 output 1 1 2 M1 3 1 4 M8 4 5 5 6 7 PI8 P009 0 M7 output 1 M7 2 M6 3 7 10 0 PI9 input 1 PI4 2 3 7 11 0 PI16 input 1 PI15 2 3 PI6 4 5 MS3 6 MSI 7 MS2 Description cartridge sensor signal staple sensor signal rear alignment motor phase A output rear alignment motor phase B output stapler drive home position sensor signal slide home position sensors signal delivery belt home position sensor signal commercial device REQ not used fold position sensor signal shift motor clock sensor signal punch home position sensor feed motor phase A output feed motor phase A output feed motor phase B output feed motor phase B output slide aligning plate motor current cut not used not used tray paper sensor input bind motor CW bind motor CCW shift motor enable signal not used paper sensor input front aligning plate home position sensor signal EEPROM data input not used shift lower limit sensor signal shift upper limit sensor signal power supply monitor signal handling tray paper sensor signal push switch 3 signal stapler safety detecting switch signal front cover open detecting switch signal joint open detecting switch signal COPIER gt I O gt SORTER Remarks 1 1 0 0 0 0 1 ns OF ready staple ascent ON ON HP HP HP paper present HP ON ON ON ON paper present paper
53. PSPCL model xx yyP for PCL model xx yyL Indicates the version for the remote diagnostic device Indicates the version of the RUI 5 7 CHAPTER 5 SERVICE MODE PUNCH LANG EN LANG FR LANG DE LANG IT LANG JP LANG CS LANG DA LANG EL LANG ES LANG ET LANG FI LANG HU LANG KO LANG NL 5 8 COPIER 2DISPLAY2 VERSION Indicates the version of the software of the punch unit Indicates the version of the English file Indicates the version of the French file Indicates the version of the German file Indicates the version of the Italian file Indicates the version of the Japanese file Indicates the version of the Czech file Indicates the version of the Danish file Indicates the version of the Greek file Indicates the version of the Spanish file Indicates the version of the Estonian file Indicates the version of the Finnish file Indicates the version of the Hungarian file Indicates the version of the Koran file Indicates the version of the Dutch file CHAPTER 5 SERVICE MODE LANG NO LANG PL LANG PT LANG RU LANG SL LANG SV LANG TW LANG ZH COPIER gt DISPLAY gt VERSION Indicates the version of the Norwegian file Indicates the version of the Polish file Indicates the version of the Portuguese file Indicates the version of the Russian file Indicates the version of the Slovenian file Indicates the version of the Swedish fi
54. T s T 5 T D T 3 2 Name Deck feeding clutch Deck pickup clutch Deck open indication Deck main motor Deck lifter motor Deck pickup sensor Deck paper absent sensor Deck lifter upper limit sensor Deck lifter position sensor Deck set sensor Deck feed sensor Deck paper level sensor Deck paper supply position sensor Deck open sensor Deck pickup roller releasing solenoid Deck open solenoid Deck open switch Deck open detecting switch LED100D SW100D Deck lifter lower limit detecti
55. Vertical path roller clutch CL1C Deck feeding clutch CL1D Deck pickup clutch CL2D 1 2 3 4 5 6 05 501 02 CHAPTER 5 SERVICE MODE Codes and Motors COPIER gt FUNCTION gt PART CHK Name Code Name 1 Main motor M1 2 Fixing motor M4 3 Pickup motor M2 4 Duplex motor M6 5 Delivery motor M5 6 2 way delivery outlet motor M8B Relay delivery motor M7Z 7 2 way delivery inlet motor M7B Codes and Solenoids Horizontal registration sensor shift motor M3 Registration motor M9 Laser scanner motor M10 Pedestal main motor Cassette pickup motor M2C Deck main motor M1D Deck lifter motor M2D 1 Pickup DOWN solenoid SL1 2 2 way delivery solenoid SL3B Relay delivery solenoid SL3Z 3 Charging roller solenoid SL6 Multifeeder holding plate releasing solenoid SL5 T05 501 04 Pickup roller DOWN solenoid SL1C Deck pickup roller releasing solenoid SLID Deck open solenoid SL2D 5 73 CHAPTER 5 SERVICE MODE lt CLEAR gt COPIER gt FUNCTION gt CLEAR Use it to clear the RAM jam history or error code history The effect does not take place unless the main power switch has been turned off and then on ERR DC CON R CON SERVICE JAM HIST ERR HIST E345 CLR 5 74 Use this mode to clear an error code E000 E001 E002 E003 E004 E032 E717 Using the Mode 1 Select ERR to highlight and press the OK key 2 Tur
56. between the ADF controller PCB and the reader con troller PCB normal NO Correct the cable 2 Main power supply PCB While the ADF is in operation does the voltage between J203 2 and J203 1 on the main power supply PCB change from 0 to about 24 V NO Replace the main power supply PCB 3 ADF controller PCB Reader controller PCB Try replacing the ADF controller PCB Is the problem corrected YES End NO Replace the rear controller PCB 6 27 CHAPTER 6 SELF DIAGNOSIS E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted Main cause The connector has poor connection The option power supply PCB is faulty The finisher controller PCB is faulty The DC controller PCB is faulty Action Connector Is the wiring between the finisher controller PCB and the options power supply PCB and between the options power supply PCB and the DC con troller PCB normal NO Correct the wiring 2 Options power supply PCB Is the voltage between HJ701 6 and J701 7 on the options power supply PCB about 24 V NO Replace the options power supply PCB 3 Finisher controller PCB DC controller PCB Try replacing the finisher controller PCB Is the problem corrected YES End NO Replace the DC controller PCB 6 28 CHAPTER 6 SELF DIAGNOSIS E716 0000 The ID signal is not detected within a specific period of time after the pres ence of a pedestal is detected Main cause
57. decrease the setting If the image is dark increase the setting Caution Be sure to vary the setting in equal amounts Replace the composite power supply Is the image density appropriate YES NO adjustments under 1 Replace the developing assembly and make image Making Initial Checks Replace the pre exposure lamp unit Lock it securely If the locking mechanism has a fault replace it Generate 10 test prints TYPE6 then if the coating of toner on the developing sleeve is uneven replace the developing assembly Lock the feeding assembly transfer charging roller securely if the locking mechanism is faulty replace the transfer charging roller unit YES NO 4 Checking the Printer Side 2 3 5 Checking the Printer Side 3 3 Check the image density by generating test prints TYPES Is there an appreciable difference in density between left and right of the image NO YES Clean the following 1 Laser mirror 2 No 1 mirror s there a difference in density between left and right of the image NO YES Are both rear and front of the pre exposure lamp ON YES Is the developing assembly securely locked in place Check the image density by Go to generating test
58. delivery motor current switch 1 signal stack delivery motor current switch 1 signal stack delivery motor current switch 2 signal rear alignment motor current switch signal front alignment motor current switch signal COPIER gt I O gt SORTER Remarks PReEAPP2Pe222 2 2 enable enable ON CCW ON CW ON CCW ON up ON down ON current ON ON power ON 2 2 2 m x Z 7 Z T05 301 01 0 0 0 0 current high current medium current high current high CHAPTER 5 SERVICE MODE COPIER gt I O gt SORTER lt SORTER 3 8 gt Address bit Notation Description Remarks IO P012 0 7 not used IO P013 0 7 not used 10 P014 0 7 not used IO P015 0 7 not used IO P016 0 7 not used IO P017 0 7 not used IO P018 0 7 not used IO P019 0 7 not used IO P020 0 7 not used IO P021 0 7 not used IO P022 0 7 not used IO P023 0 7 not used 1 024 0 7 not used IO P025 0 7 not used IO P026 0 7 not used IO P027 0 7 not used 1 028 0 7 not used 1 029 0 7 not used 1 030 0 7 not used IO P031 0 7 not used 10 P032 0 7 not used IO P033 0 7 not used 0 034 0 7 not used 1 035 0 7 not used 1 036 0 7 not used IO P037 0 7 not used 1 038 0 7 not used 5 37 CHAPTER 5 SERVICE MODE COPIER I O SORTER SORTER 4 8 3 5 2 Saddle Finisher G1 Address bit Notation Description Remarks P001 0 M4 front aligning plate motor phase A outpu
59. gt TEST gt NETWORK NETWORK Use it to check the network related items for connection PING Caution 5 98 Use it to check the connection between machine and the network TCP IP only Use this mode when checking the connection to the network at time of in stallation or when the connection to the network is faulty Display Adjust Function Option Counter NETWORK lt 1 1 gt lt READY gt Result OK NG IP address input F05 701 02 Using the Mode 1 Turn off the main power switch 2 Connect the network cable to the machine and turn on the main power switch 3 Inform the user s system administrator that the machine has been in stalled and ask him her to set up the network 4 Inform the system administrator that the network connection will be checked and obtain the remote host address IP address of the PC on the user s network for sending a PING 5 Make the following selections COPIER gt TEST gt NETWORK gt PING Then enter the IP address obtained in step 4 using the keypad and press the OK key Ifthe connection to the network is correct OK will be indicated End the work f NG is indicated check the connection for the network cable if nor mal go to step 6 If a fault is found connect the cable correctly and go to step 5 CHAPTER 5 SERVICE MODE COPIER gt TEST gt NETWORK 6 Make the following selections COP
60. has ended Previous Screen F07 105 10 11 To continue downloading system select Unit Selection Screen and click OK Then start downloading system Service Support Tool DLMO Ver 1 25E Selecting Model Unit Available Model and Unit The list shows models and units that may be iR8500 connected Select the PCB for the machine BOOT hy clicking HDFormat Language RUI iR8500N BOOT SYSTEM Selected Model and Unit Model Unit Interface 58500 SYSTEM Bi Centro Connect Check the selected model unit and click the Start button F 07 105 11 7 25 CHAPTER 7 UPGRADING 12 When the system downloading ends install the RUI and the Language module in the same way Service Support Tool DLM3 Ver 1 25Ee Selecting a Version Connected Model and Unit Com Mode High Speed Model 188500 Unit Language List of System Software for the Target of Connection Language Country Version State English USA 82 25 H Language List for the Target of Connection Language Country Uersion State English all 82 25 H Language Versions Available for Selection Click the appropriate version to select from among the cT available Language versions Enalish Information on the selected version will be indicated at 9435 the bottom French Selected Version Language Country Version mds 7 224 Start F07 105 12 1 5 3 Points to Note When Formatting the H
61. inside the window 3 increases 1 in the direc tion for the arrow 4 move it until a little resistance is felt F03 502 01 5 9 Adjusting the Position of the Support Member If the compartment cannot be opened closed smoothly and the position of the sup port roller must be adjusted perform the following 1 Remove the front cover 2 Using the four screws 4 of the roller support plate 3 make adjustments so that the support roller 1 and the floor 2 is about 3 mm when the compart ment is fully slid out At this time use the scale 5 on the front side plate as a reference 1 2 F03 503 01 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 4 Mounting the Deck Pickup Roller Body Front collar silver colored When mounting the deck pickup roller 3 2 to the front of the machine be sure that the marking 4 on the collar 3 is toward the front of the machine and the marking j 5 on the side of the roller is toward the rear of the machine 1 2 3 F03 504 01 Body Rear collar gold colored H When mounting the deck pickup roller 2 to the rear of the machine be sure that the marking 4 on the collar 3 and the marking 5 on the side of the roller are toward the rear of the machine 2 504 02 5 5 Removing the Deck Pickup Feeding Roller 1 Remove the deck pickup unit p 8 36P 2 Turn over the deck pickup unit 3 Re
62. list indicates the last host name or IP address If you want to change select an appropriate name from drop down list or input character directly Click Save to save the name for reuse Click Delete to delete the name from list 172 156 1 1 E Seurnmosvname Ww Screen F07 104 04 5 Check to see that the notation in the upper right indicates the IP address or the host name of the machine to connect then click OK to start connection Service Support Tool DLM4 Ver 1 25Ee Checking the Start Selected Model and Unit Connected to 172 15 1 1 Model 198500 Unit SYSTEM If the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a network cable Turn on the machine and start the download mode To Unit Selection Set host name F07 104 05 7 17 CHAPTER 7 UPGRADING 6 When connection is done the following screen appears Click OK Service Support Tool DLM4 er 1 25Ee Connecting to the Machine Selected Model and Unit Connected to 172 16 1 1 Model iR8500 Unit Boot Connected Model and Unit Model 188500 Unit Boot List of System Software for the Target of Connection Language Country Uersion State English USA 82 24 A BootROM of the Target of Connection Common All The information needed for the job has been obtained Check the indicated descriptions and pres
63. motor connected a DC controller PCB J304 lt gt relay connector lt gt horizontal registra tion home position sensor b DC controller PCB J304 lt gt relay connector lt gt horizontal registra tion motor NO Connect the connectors 2 Sensor lever damage and interference Sensor Is abnormal noise heard from the horizontal registration assembly in keep ing with the motor rotation YES a The horizontal registration assembly is out of place because of damage to the sensor lever Replace the sensor lever b The horizontal registration assembly malfunctions because of the presence of foreign matter Remove the foreign matter c The sensor is faulty and cannot detect home position Replace the sensor 3 Horizontal registration motor DC controller PCB Is the horizontal registration motor control signal generated by the DC con troller PCB J304 1 2 24 V J304 3 4 5 6 motor excitation signal YES The horizontal registration motor is faulty Replace the motor NO Replace the DC controller PCB 6 11 CHAPTER 6 SELF DIAGNOSIS E064 0000 Main cause Action 1 Contact 2 Wiring The presence of a high voltage error is communicated by the composite power supply PCB The output for primary charging developing or trans fer has deviated from a specific level of voltage The contact has poor connection The wiring is faulty The composite power supply PCB is faulty The DC controller PCB is faulty Is any
64. optimum position auto adjustment for the standard white plate to ensure correct shading correc tion COPIER gt FUNCTION gt CCD gt SH PS ST CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 6 Mounting the Reader Upper Frame 1 Fit the eight claws 2 of the reader frame 1 circled into the cut offs 4 in the reader upper frame 3 take care so that the engagement is secure 2 Fit the eight screws 5 of the claw as sembly first 3 Fit the seven screws 6 of the side 4 Lastly fit the two screws 7 on the top face 6 1 5 F03 206 01 2 7 Points to Note When Replacing the CCD Unit Run CCD auto adjustment and End gain control position auto adjustment in Service Mode This updates the CCD ad justment data Print out a service label with the new CCD adjustment data CCD Auto Adjustment COPIER gt FUNCTION gt CCD gt CCD ADJ Edge Gain Correction Auto Adjustment COPIER gt FUNCTION gt CCD gt EGGN POS 3 CCD Adjustment Data all items under COPIER gt ADJUST gt CCD 2 8 When Replacing the Reader Controller PCB See Troubleshooting gt Chapter 3 Standards and Adjustment gt 7 Electrical Compo nents CHAPTER 3 STANDARDS AND ADJUSTMENTS 3 Image Formation System 3 1 Positioning the Developing Assembly eg Seal 1 The front magnetic seal 1 and the rear magnetic seal 2 must be butted against the opening 3 stop reference when they are mounted Check to make sure
65. paper prevent analog port analog port analog port CHAPTER 5 SERVICE MODE COPIER gt I O gt SORTER 3 5 SORTER Indicates the input output ports for the finisher controller PCB lt SORTER 1 8 gt 3 5 1 Finisher J1 Address bit Notation Description Remarks IO P001 0 not used input 1 not used 2 510 stack tray paper height sensor signal 1 upper limit 3 S1 fisher front cover sensor signal 1 closed 4 S11 stack tray paper sensor signal 1 paper present 5 S12 stack tray lower limit sensor signal 1 lower limit 6 S13 stack tray upper limit sensor signal 1 upper limit 7 93 return roller home position sensor signal 1 HP 1 002 0 511 stack tray paper sensor signal 1 HP input 1 IPC chip select 1 selected 2 S2 input sensor signal 1 paper present 3 S4 stack retaining lever home position sensor signal 0 HP 4 7 not used IO P003 0 S7 rear alignment home position sensor signal 1 HP input 1 S6 front alignment home position sensor signal 1 HP 2 S8 stack delivery lever home position sensor signal 0 HP 3 S5 intermediate handling tray paper sensor signal 1 paper present 4 S14 staple cartridge sensor signal 0 detected 5 S15 staple absent sensor 0 detected 6 S16 stapling home position sensor signal 0 detected 7 S17 stapler edging sensor signal 0 detected 1 004 0 delivery motor clock sensor signal input 1 S9 stack tray up down clock sensor signal 2 7 not used IO P005 0 M5 stack tray ascent decent motor CW sign
66. path clutch CL1 Does the main motor rotate YES Check the roller and the vertical path clutch of the vertical path as sembly NO Replace the main motor 4 42 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 5 1 2 Separation Feeding Assembly 1 Paper Try paper of a recommended type Is the problem corrected YES Advise the user to use recommended paper 2 Separation static eliminator Is the separation static eliminator fully inserted NO Insert it fully 3 Pre registration paper sensor lever Registration paper sensor lever Does the sensor lever in question move smoothly NO Corrected it so that the lever moves correctly 4 Pr registration paper sensor PS9 Registration paper sensor PS10 Find out the sensor detecting the jam in service mode COPIER gt DISPLAY gt JAM Is there paper over the sensor NO Check the wiring if normal replace the sensor 5 Registration roller Feeding unit transfer charging roller Does the registration roller rotate NO Check the registration motor M9 YES Check to make sure that the feeder unit is securely locked in place if a fault is found check the transfer charging roller assembly or the feeder locking assembly 5 1 3 Fixing Delivery Assembly Duplex Reversing Assembly 1 Fixing film Is the fixing film deformed damaged or subjected to foreign matter YES 1 For deformation or foreign matter replace the film unit 2 Remove foreign matter 2 Fixing inlet guid
67. service mode Use it to set the arrangement of the original sensors 0 AB configuration default 1 Inch configuration 2 A configuration If you have changed the arrangement of the original sensors select the ap propriate setting to suit the new arrangement 5 83 CHAPTER 5 SERVICE MODE CONFIG Settings SHARP Settings COTDPC D Settings DF BLINE Caution Settings FIX SMR Caution Settings 5 84 COPIER gt OPTION gt BODY Use it to select any of the multiple pieces of firmware stored on the hard disk to suit the selected destination and paper size XXYYZZAA XX country JP YY language ja ZZ 00 destination AA 00 paper configuration The method of indication COPIER gt DISPLAY gt USER gt LANGUAGE The selections in parentheses are default selections for the country and the languages names are given Using the Mode 1 Select lt CONFIG gt 2 Select the item to change to highlight and press the key 3 Each press on the key move the selection to the next item 4 When the desired item is indicated press the OK key 5 Turn off and then on the main power switch Use it to change the level of sharpness of soft the image A higher setting makes the image sharper 1 to 5 default 3 for factory 0 to 3 default 0 Use it to enable or disable black line reduction mode disabling edge em phasis for stream reading When enabled the black lines will be less conspi
68. the copyboard glass CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 12 The copy has a white spot horizontal Exposure system 1 Generate a halftone test print in service mode Enter 4 to the follow ing COPIER gt PG gt TYPE Does the output image have a white spot NO Go to step 4 Developing assembly 2 Does the problem occur at intervals of about 35 mm YES Clean the developing block members Dry wipe the surface of the developing cylinder If a scratch is found on the surface of the developing cylinder re place the developing cylinder Drum unit 3 Does the problem occur at intervals of about 94 mm YES Clean the drum If a scratch is found on the drum replace the drum unit Paper 4 Try paper fresh out of package YES The paper may be moist Advise the user on the correct method of storing paper Transfer charging roller Developing bias 5 Is there a white spot on the photosensitive drum during copying opera tion NO Check the transfer charging roller for leakage YES Check the developing bias 4 17 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 13 The back of the copy is soiled Soiled edge Exposure system 1 Turn off the main power switch while paper is moving in the feeding assembly At this time is the back of the paper soiled NO Go to step 5 Transfer guide assembly 2 Does the back of paper soiled after replacing the drum that caused a black line o
69. the error execute the following in service mode COPIER gt FUNCTION gt CLEARSERR Are the wring and the connectors connected securely DC controller PCB J311 lt gt relay connector lt gt fixing film sensor NO Connect the wiring and the connectors 2 Fixing film sensor Check the fixing film rotation signal When the fixing motor is rotating is the film rotation detection signal sent by the fixing film sensor to the concoctor J311 of the DC controller PCB Film rotation detection signal 5V pulse signal between J311 A9 FILM ROT D and J311 A8 GND at intervals of 100 msec ON and 440 msec OFF NO fixing film is normal replace the sensor 3 Fixing film unit DC controller PCB 6 6 Is there a fault in the fixing film edge rotation detection mechanism YES Replace the fixing film unit NO Replace the DC controller PCB CHAPTER 6 SELF DIAGNOSIS E010 0000 After the main motor drive signal is generated the clock signal does to ar rive within 1 3 sec Main cause The main motor M2 is faulty the DC controller PCB is faulty Action 1 Connector Is the connector of the main motor connected NO Connect the connector 2 Main power supply PCB Is the drive voltage 24 V of the main motor supplied by the main power supply PCB Main power supply PCB between J202 1 24VU1 SW and J202 2 OVUI NO Replace the main power supply PCB 3 Main motor M2 DC controller PCB Press the Start key Is the loc
70. to change the upper limit imposed on the number of copies 1 to 999 copies default 999 Use it to enable or disable sleep mode 0 enable default 1 disable Use it to enable or disable the original size detection function 0 enable default 1 disable After making a selection be user to turn off and then on the main power switch Use it to indicate the type of software counter 1 of the control panel The type of soft counter 1 cannot be changed 101 total 1 default fixed to 101 T05 601 01 5 85 CHAPTER 5 SERVICE MODE COPIER gt OPTION gt USER COUNTER2 Use it to change the type of soft counter 2 of the control panel to suit the needs of the user Settings 000 to 804 T05 601 01 default 000 100V model 103 120 230V model COUNTERS Use it to change the type of soft counter 3 in the control panel to suit the needs of the user Settings 000 to 804 T05 601 01 default 000 100V model 201 120 230V model COUNTER4 Use it to change the type of soft counter 4 of the control panel to suit the needs of the user Settings 000 to 804 T05 601 01 default 000 100V model 203 120 230V model COUNTERS Use it to change the type of soft counter 5 of the control panel to suit the needs of the user Settings 000 to 804 T05 601 01 default 000 COUNTER6 Use it to change the type of soft counter 6 of the control panel to suit the needs of the user Settings 000 to 804 T05 601 01 default 000 DATE
71. to suit the needs of the user To check the version of the modules make the following selections COPIER gt DISPLAY gt VERSION gt LANG XX Check to make sure that the version of each language module matches the version of the installed system software otherwise use the langue module built into the system software to start up The built in module is not part of the modules that may be selected as the display language for this reason you will not be able to make use of the language switch unless you have installed modules independently of the system software If you replace an existing language module with a module of an inappropriate version E744 0001 will be in dicated when the machine is started up for the first time to reset the error install a module of the correct version 7 9 CHAPTER 7 UPGRADING 4 Ifthe notation in the upper right of the screen is High Speed go to step 6 if Low Speed go to step 5 Service Support Tool DLM3 Ver 1 25Ee Checking the Start Selected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM If the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a bi Centronics cable Turn on the machine and start the download mode To Unit Selection Switch operation Screen mode F07 103 03 5 Click Switch operation mode to bring up the Centronics Communication Mode Change screen Select H
72. trol signal present at J302A 5 of the DC controller PCB J302A 5 FDOWN_SL YES Replace the pickup PCB NO Replace the DC controller PCB 4 31 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 2 3 The vertical path roller fails to rotate 1 Main motor Is E010 faulty main motor indicated YES See the descriptions on E010 in Chapter 6 Self Diagnosis 2 Vertical path clutch CL1 Execute the following in service mode code 1 of COPIER gt FUNCTION gt PART CHKS gt CL i e CL ON Is the clutch drive signal present at J1603 of the pickup PCB J1603 4 24 V J1603 1 VPATHCL YES The vertical path clutch is faulty Replace the clutch 3 Pickup PCB DC controller PCB Execute the following in service mode code 1 of COPIER gt FUNCTION gt PART CHK gt CL i e CL ON Is the clutch control signal present at J302A 4 of the DC controller PCB YES Replace the pickup PCB NO Replace the DC controller PCB 4 2 4 The registration roller fails to rotate 1 Registration paper sensor PS10 When paper is placed over the sensor does bit change from 0 to 1 service mode COPIER gt I O gt DC CON gt IO P015 NO The registration paper sensor is faulty Replace the sensor 2 Registration MOTOR M9 Execute the following in service mode code 9 of COPIER gt FUNCTION gt PART CHK gt MTR Is the motor drive signal present at J309 of the DC controller PCB J309 1 REG_A J309 2 REG A J309 3 24 VU 1309
73. value for the edge gain correction start posi tion of the CCD EGGN END Use it to enter the adjustment value for the end gain correction end position of the CCD COPIER gt ADJUST gt LASER lt LASER gt Use it to adjust the laser output If you have cleared the RAM on the DC controller PCB and replaced the PCB enter the settings indicated on the service label PVE OFST Use it to adjust the point of laser exposure Range of 600 to 600 a change of 23 causes a shift of about 1 mm a higher adjustment setting shifts the image toward the rear in main scanning direction LA OFF Use it to adjust the laser trailing edge OFF timing when non default paper is used Range of 0 to 600 adjustment a higher setting increases the time interval up to de activation POWER Use it to adjust the laser paper for non potential control mode Range of 0 to 255 adjustment 5 48 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt DEVELOP lt DEVELOP gt Use it to adjust the developing bias output DE DC Use it to enter the adjustment value for the DC component of the develop ing bias within the image area Range of 0 to 255 a higher setting generates lighter images adjustment Caution If you have replaced the DC controller PCB be sure to enter the settings in dicated on the service label DE OFST Use it to enter the offset value for the DC component of the developing bias Range of 0 to 255 a higher setting generates lighter image
74. 0 IO PO1 1 0 CW IO P01 2 0 drive enabled IO P01 4 1 0 return to origin IO P01 5 6 IO P04 6 IO P06 0 0 new current mode Reference to general I O address circuit diagram TO indication A3 20 I P001 0 0 ON 1 OFF P008 3 0 lock A3 20 N P003 0 to 3 A3 17 N P003 4 to 7 A3 15 J P001 3 0 ON 1 OFF P001 4 1 ON 0 OFF P008 5 0 lock A3 9 N P010 0 to 8 Remarks Clock signal Default Analog Remarks 4 51 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 3 Motors 2 2 F04 602 02 4 52 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 3 Motors 2 2 e Printer Unit 2 2 Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication M6 DC CON A3 8 N P005 0 to 7 Duplex motor M9 DC CON A3 14 M P002 5 Registration motor 1 OFF 0 ON P020 6 7 M10 DC CON A3 14 J P001 2 Laser scanner motor 0 lock P008 3 0 lock 4 53 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 4 Fans eer md s FM2 4 E FM5 D O a F04 602 03 4 54 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 4 Fans Reader Unit The reader unit does not have any fan e Printer Unit Electrical signal target Name DC CON Developing fan FM2 DC CON Fixing fan FM3 MN CON Electrical unit fan DC CON Curl reducing fan 1 5 DC CON Curl reducing fa
75. 03 Item Description Remarks AA Indicates the order of errors 1 to 50 50 max the higher the number the older the error BBBB Indicates the date of occurrence Month day 2 characters each CCCC Indicates the time of occurrence 24 hr notation DDDD Indicates the time of recovery 24 hr notation EEEE Indicates an error code See Chapter 6 Self Diagnosis EFff Indicate a detail code If none 0000 G Indicates the location of occurrence copier main controller 0 1 feeder 2 finisher 3 CFF 4 reader 5 printer 6 PDL 7 fax HH not used CHAPTER 5 SERVICE MODE lt HV STS gt COPIER gt DISPLAY gt HV STS Indicates the measurements taken of voltage current PRIMARY TR BIAS TR V Indicates the level of current of primary charging in relation to photosensi tive drum resistance detection control APVC Unit uA Reference e If 353 uA or less the drum unit can well be used e 353 lt 485 uA or less the drum unit may be used without a problem e 485 uA or more the drum unit should be replaced Indicates the mode selected for the level of current of transfer charging 0 transfer constant voltage mode 1 transfer constant voltage mode mid 2 transfer constant voltage mode max 3 transfer constant voltage mode min Indicates the developing bias DC level in V Indicates the voltage level in relation to transfer charging roller resistance detection control ATVC in V Reference
76. 039 1 150 000 13 Fixing film unit 230V FG6 6041 1 150 000 T01 203 01 1 2 CHAPTER 1 MAINTENANCE AND INSPECTION 2 4 Side Paper Deck No Part name Part No Q ty 1 Pickup roller front FF5 7830 1 2 Pickup roller rear FF5 7829 1 3 Feeding roller 5 7541 1 4 Separation roller FB2 7777 020 1 T01 204 01 2 5 Cassette Feeding Unit No Part name Part No Q ty 1 Pickup roller FF5 4552 020 2 Feeding roller 5 4552 020 2 3 Separation roller FF5 4634 020 2 T01 205 01 2 6 Inner 2 Way Tray A1 Life prints 240 000 240 000 240 000 240 000 Life prints 120 000 120 000 120 000 As of March 2001 Remarks Actual prints made Actual prints made Actual prints made Actual prints made As of March 2001 Remarks Actual prints Actual prints Actual prints The inner 2 way tray A1 does not have parts that are designated as a durable 1 3 CHAPTER 1 MAINTENANCE AND INSPECTION 3 Periodical Servicing Procedure 1 As arule provide periodical servicing every 120 000 prints A 2 Before setting out on a scheduled visit check the Service Book and take any parts that may require replacement As of June 2001 Work Procedure 1 Report to the person in charge and check the general condition Record the counter reading and check the faulty prints 3 Make test prints and check them for the following 1 image density 2 white back ground for soiling 3 characters for clarity 4 margin 5 fixing registration a
77. 1 01 5 60 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt INSTALL lt INSTALL gt Use it as part of installation work TONER S Caution STRD POS Caution CARD Use it to stir the toner inside the developing assembly Check to make sure that the developing assembly is securely mounted before pressing the OK key e Do not execute any operation The Stop key may be pressed Using the Mode 1 Select lt TONER S gt to highlight then press the OK key 2 The machine stirs toner about 4 min during which time a count down is indicated to the right of lt TONER S gt from 240 to 0 3 The machine automatically stops after stirring toner Use it to execute automatic adjustment of the CCD read position in stream mode Execute this mode when installing the ADF or if you have removed and then installed the ADF once again Using the Mode 1 Select lt STRD POS gt to highlight then press the OK key The machine executes automatic adjustment 2 The machine stops operation automatically after adjustment 3 The settings under COPIER gt ADJUST gt ADJ XY gt STRD POS is up dated Record the new settings to the service label Use it when installing the card reader Using the Mode Enter the number of the card to use 1 to 2701 default 1 as many as 300 cards may be used starting with the entered number Use it to initialize card control information e initializing the card names group ID starting wi
78. 1 for service SERVICE2 total counter 2 for service COPY copy counter PDL PRT PDL print counter FAX PRT fax received file print counter RMT PRT remote copy print counter BOX PRT print counter RPT PRT repro print counter 2 SIDE double sided print counter SCAN scan counter 5 101 CHAPTER 5 SERVICE MODE 5 102 Level 2 PICK UP Level 3 C2 C3 C4 MF DK 2 SIDE Level 2 FEEDER Level 3 Level 2 JAM Level 3 FEED TOTAL FEEDER SORTER 2 SIDE MF Cl C2 C3 C4 DK COPIER gt COUNTER gt PICK UP cassette 1 pickup counter cassette 2 pickup counter cassette 3 pickup counter cassette 4 pickup counter multifeeder tray pickup counter paper deck pickup counter double sided 2nd side pickup counter COPIER gt COUNTER gt FEEDER feeder ADF pickup total counter COPIER gt COUNTER gt JAM machine total jam counter feeder ADF jam counter sorter finisher jam counter duplex unit jam counter multifeeder tray jam counter cassette 1 jam counter cassette 2 jam counter cassette 3 jam counter cassette 4 jam counter paper deck jam counter CHAPTER 5 SERVICE MODE Level 2 DRBL Level 3 Level 2 DRBL 2 Level 3 1 PRE LMP TR ROLL SP SC EL DVG CYL C PU RL C1 SP RL C1 FD RL C2 PU RL C2 SP RL C2 FD RL C3 PU RL C3 SP RL C3 FD RL C4 PU RL C4 SP RL C4 FD RL M PU RL M SP PD FX LW RL FX UNIT FX FILM FX CL RL DF PU RL DF SP RL DF SP RD DF FD RL LNT TAPE PD PU PL
79. 2 against the size positioning line of the envelope feeder in relation to the edges of the side guide plate then se cure them in place by using two mount ing screws 3 each Take care so that the side guide plate will not extend beyond the envelope feeder as by choosing the wrong mounting hole See the next page for the correct mounting hole F03 702 03 2 1 2 3 703 01 3 25 CHAPTER 3 STANDARDS AND ADJUSTMENTS Mounting Hole by Side Guide Plate front The side guide rear is symmetrically opposite Monarch CQ Uie 0 YOKEI4 GHRAS DL L 180 05 a 80 85 A 703 02 1 4 ISO C5 2 COM10 YOUKEI 4 5 ISO B5 3 DL 2 Register the specifications of the enve 3 3 26 lope using register envelope offered as part of common settings Check to make sure that envelopes are fed correctly CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 1 Making Initial Checks 1 1 Checking the Site of Installation 1 Oo SEA There must be a source of power rated as indicated rated voltage 10 The source must be exclusively of the machine and the power plug must remain connected through out the night The machine must not be in a high temperature humidity area near a water faucet wa ter boil
80. 28 Delivery by copier Auto paper select ON Auto density Non sort Cassette TA 101 07 1R3300 16 33 18 14 28 18 18 18 18 18 18 18 18 18 28 14 16 16 14 14 28 16 33 APPENDIX Reproduction mode Size 1toN iR2200 iR2800 iR3300 Direct 279 4x431 8mm 279 4x431 8mm 16 16 16 11x17 11x17 LTR LTR 22 28 33 LGL LGL 14 14 14 LTRR LTRR 18 18 18 STMTR STMTR 18 18 18 Reduce II 279 4x431 8mm STMTR 18 18 18 50 0 11x17 STMTR III 279 4x431 8mm LTRR 18 18 18 64 796 11x17 LTRR IV 279 4x431 8mm LGL 14 14 14 73 3 11x17 LGL V LGL gt LTRR LTRR 18 18 18 78 6 Enlarge IV STMTR gt 279 4x43 1 8mm 16 16 16 200 0 279 4x43 1 8mm 11x17 11x17 III LTRR gt 279 4x431 8mm 16 16 16 129 4 279 4x431 8mm 11x17 11x17 II LGL gt 279 4x43 1 8mm 16 16 16 121 4 279 4x431 8mm 11x17 11x17 copies min Paper size STMTR cannot be used as an original Delivery by copier Auto paper select ON Auto density Non sort Cassette TA 101 08 The above specifications are subject to change for product improvement APPENDIX 2 Side Paper Deck L1 2 1 Systems Item Description Pickup method Retard Paper accommodation Front loading Paper type horizontal feed only Plain paper 65 to 80 g m A4 B5 LTR Colored paper Canon recommended A4 Capacity 2 500 sheets approx 80 g m paper Paper size switch By size guide plate in service mode Dimensions 324 W x 591 D x 4
81. 3 Leading Edge Non Image F03 101 04 Left Non Image Width Wiath lt when the DADF H1 picks up an original in stream readig mode 0 2 4 6 8 1 0 3 1 CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 2 Checking the Image Position Make prints using the following as the source of paper 10 prints each and check to see that the image margin and the non image width are as indicated e Each cassette Manual feed tray e Duplex feeding unit Side paper deck If not as indicated adjust the image position in the following order 1 Adjusting the left right image margin registration 2 Adjusting the image leading edge margin registration 3 Adjusting the left right non image width CCD read start position 4 Leading edge non image width scanner image leading edge position 3 2 CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 3 Adjusting Left Right lamge Margin 1 3 1 Adjusting the Registration for the Cassette Rear Front Try the following service mode A first if not corrected perform the adjustments that follow COPIER gt FUNCTION gt MISC P gt CI ADJ Y C2 ADJ Y C3 ADJ Y C4 ADJ Y 1 Remove the cassette 2 2 Remove the two screws 1 and detach the horizontal registration base assem bly 2 x 103 01 3 Loosen the screw 1 and adjust the horizontal registration plate 2 W
82. 302 A11 from 0 to 5 V NO The paper sensor or the pickup PCB is faulty Replace the PCB YES The DC controller PCB is faulty Replace the PCB 4 37 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 4 4 The Close the Front Cover message fails to go OFF 1 Connectors Is the wiring between the PCBs secure 1 between composite power supply PCB J136A and DC controller PCB J301A 24V detection signal between J136A 3 and J301A 10 2 between composite power supply PCB J135 and main power supply PCB J202 1135 1 24VU1 SW J135 2 OVU1 J202 5 24VUI SW J202 6 OVUI1 NO Make the wiring secure 2 Front cover switch Is there electrical continuity in the front cover switch when the front cover is closed check the interval between J200 1 and J200 3 on the main power supply PCB for electrical continuity NO Replace the front cover switch 3 Main power supply PCB Is 24 V supplied by the main power supply PCB to the composite power supply PCB e Main power supply PCB J202 5 24VU1 SW J202 6 OVU1 e Composite power supply PCB J135 1 24VU1 SW J135 2 OVU1 NO Replace the main power supply PCB 4 Composite power supply PCB DC controller PCB 4 38 When 24 V is supplied by the main power supply PCB to the composite power supply is the front cover detection signal FDOOR OPN sent by the composite power supply PCB to the DC controller PCB Composite power supply PCB J136A 3
83. 32 H mm 12 8 W x 23 3 D x 17 0 H in Weight 30 kg approx 66 1 Ib approx Power supply None DC power supplied by accessories power supply of host machine Operating conditions Same as host machine TA 102 01 The above specifications are subject to change for product improvement APPENDIX CASSETTE FEEDING UNIT W1 3 1 Systems Item Storage of paper Method of pickup Cassette Switching of size Type of paper Size of paper Size of source Control panel Display Environmental considerations Power supply Dimensions Weight Operating noise Description Remarks Front loading Retard 2 cassettes 3 4 The cassette 3 4 is in common with the cassette 1 2 of the host machine By user Plain paper recycled paper 64 to 90 g m AS STMT to A3 11 x 17 For the cassette 3 AS STMT to 279mm x 432mm B4 LGL max 500 x 2 1000 sheets of 80 g m paper if 64 g m 550 x 2 No keys on host machine used No keys on host machine used No A cassette heater accessory may be fitted No 24 VDC 5 V supplied by main power supply of host machine 565 x 678 D x 248 mm 22 2 W x 26 7 D x 9 76 H inches 28 kg 61 7 Ib 3 dB or less that of host machine TA 103 01 APPENDIX 4 INNER 2WAY TRAY A1 4 1 Type Item Number of bins Method of stacking Type of paper Size of paper Number of sheets No 2 delivery slot Number of sheets No 3 delivery s
84. 4 24 VU J309 5 REG B J309 6 REG_B YES The registration motor is faulty Replace the motor NO The DC controller PCB is faulty Replace the PCB 4 32 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 2 5 Pickup from the multifeeder tray fails i e the pickup roller fails to ro tate 1 Main motor Is E010 faulty main motor indicated YES See the description on E010 in Chapter 6 Self Diagnosis 2 Multifeeder paper sensor PS22 Place paper in the multifeeder Does bit 5 change from 0 to 1 service move COPIER gt I O gt DC CON gt IO PO16 NO Check the wiring and the link if normal replace the sensor 3 Multifeeder clutch CL2 DC controller PCB Execute the following in service mode code 2 of COPIER gt FUNCTION gt PATH CHK gt CL i e CL ON Is the clutch drive signal present between J302B 7 and 8 of the DC controller PCB J302B 7 24 V J302B 8 MLT CL YES Check the wiring if normal replace the clutch NO Replace the DC controller PCB 4 2 6 Pickup from the multifeeder tray fails i e the multifeeder holding plate fails to move up 1 Main motor Is EO10 faulty main motor indicated YES See the description on E010 in Chapter 6 Self Diagnosis 2 Multifeeder holding plate releasing solenoid SL5 Execute the following in service mode code 4 of COPIER gt FUNCTION gt PART CHKSSL i e SL ON Is the solenoid drive signal present between J308A 1 and 2 on the
85. 5 C Use it to enable or disable the environment sensor 0 auto control by environment sensor 1 fixed mode for high humidity 2 fixed mode for normal humidity 3 fixed mode for low humidity In 1 2 or 3 the move of control does not depend on the environment sensor CHAPTER 5 SERVICE MODE SCANSLCT Settings TRANS SW Settings Caution PRIAC SW Settings Caution SENS CNF Settings Caution COPIER gt OPTION gt BODY Use it to enable or disable the original size detection mechanism for the ADF When enabled the scan size is determined in relation to the original size 0 off default 1 on Use it to set the transfer charging bias output control method for large size paper 0 normal auto mode 1 constant voltage control manual mode When manual mode is selected make fine settings in ADJUST gt HV TR gt TR N1 If an image fault occurs as a result of faulty charging of the drum unit change the level of primary charging current to correct the fault It is effec tive if a sandy image white dots in solid areas occurs between the installa tion of the drum unit to printing of 2000 sheets 0 no increase in charging current default 1 increase in charging current The setting of this mode is cleared 1 0 for the following When APVC is executed after installing a new drum unit e When COPIER gt FUNCTION gt D GAMMA is executed in service mode When the setting is changed in this
86. 64 MB 128 MB NIB Indicates the connection of a network board 0 absent 1 Ethernet board 2 TokenRing 3 both LIPS RAM Indicates the size of memory mounted on the LIPS board xx MB LIPS Indicates the connection of a LIPS board 0 absent 1 present PS PCL Indicates the connection of a PS PCL board 0 absent 1 PS PCL 2 PS kanji NETWARE Indicates the installation of netware firmware 0 absent 1 installed COPIER gt DISPLAY gt ANALOG lt ANALOG gt Indicates the readings of analog sensors TEMP Indicates the machine inside temperature environment sensor in C HUM Indicates the machine inside humidity environment sensor in RH ABS HUM Indicates the machine inside humidity absolute value sensor in g DR TEMP Indicates the temperature around the photosensitive drum drum sensor in C FIX C Indicates the temperature of the fixing heater main thermistor in C FIX E Indicates the temperature of the edge of the fixing heater sub thermistor in C CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt CTS STS lt CST STS gt Indicates the size of paper in the cassettes and the manual feeder WIDTH MF Indicates the width of paper in terms of paper size manual feed CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt JAM lt JAM gt Indicates jam data Display Adjust Function Option Counter lt ERR gt lt 1 7 gt lt READY gt AA CCCC DDDD EEEE FFff G
87. CE MODE Yes No No Counter Yes No COPIER gt OPTION gt USER No Counter 5 90 505 506 507 508 509 510 511 512 513 514 515 Bk scan total 1 copy scan Bk Bk scan total 2 Bk scan L copy scan Bk L Bk scan S copy scan Bk S color scan total 1 copy scan 4C color scan total 2 color scan L copy scan 4C L color scan S copy scan 4C S copy scan L copy scan S copy scan total T05 601 01c OQ Q O0 O Q 0 0 000 601 602 603 604 701 702 703 704 801 802 803 804 box print total 1 box print total 2 box print L box print S received file print total 1 received file print total 2 received file print L receiced file print S report print total 1 report print total 2 report print L report print S CHAPTER 5 SERVICE MODE CST COPIER gt OPTIONSCST Use it to make cassette related settings Be sure to turn off and then on the power after making the settings U1 NAME U2 NAME U3 NAME U4 NAME U5 NAME U6 NAME U7 NAME U8 NAME Settings CST U1 Caution Settings CST U2 CST U3 CST U4 CST U5 CST U6 CST U7 CST U8 Caution Settings Use it to enable or disable the indication of the name of paper detected size groups from U1 through U8 0 disable default if the paper size dial on the cassette is set to U1 through U8 the touch panel will indicate U1 through U8 1
88. Click change operation mode so that the Centronics Communication Mode change screen will appear Select high speed and click OK then go to step 6 Selected Model and Unit Com Mode High Speed Model iR8500 Unit HDFormat If the following preparations have been made click OK Turn off the m Connect the Pi Turn on the m The Centronics communication mode currently being selected is indicated If normal operation fails in the high speed mode switch to the low speed mode and execute If Windows do not supported can not select high speed mode F07 105 04 5 Click OK to start connection Service Support Tool DLM3 er 1 25Ee Checking the Start Selected Model and Unit Com Mode High Speed Model iR8500 Unit HDFormat If the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a bi Centronics cable Turn on the machine and start the download mode To Unit Selection Switch operation Screen mode F07 105 05 7 22 CHAPTER 7 UPGRADING 6 When connection is done the following screen will appear Select Service Support Tool DLM3 er 1 25Ee Connecting to the Machine Selected Model and Unit Com Mode High Speed Model iR8500 Unit HDFormat Connected Model and Unit Model iR8500 Unit HDFormat List of Partition Names of
89. DC controller PCB J301A 10 YES Replace the DC controller PCB NO Replace the composite power supply PCB CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 5 Paper Deck 4 5 1 Pickup fails 1 Right upper cover Right lower cover Are the right upper cover and the right lower cover closed securely NO Close the covers 2 Lifter When the compartment is slid out from the deck does the lifter move down Further when the compartment is slid into the deck does the lifter move up NO See The deck lifter fails to move up 3 Deck pickup roller Does the deck pickup roller rotate YES If the roller is soiled clean it with alcohol If it 15 deformed be cause of wear replace it 4 Belt displacement Is the belt used to transmit drive to the deck pickup roller fitted correctly NO Eit the belt correctly 5 Gear Is the drive from the deck main motor transmitted to the pickup assembly NO Check the drive assembly 6 Deck pickup clutch CL2 Deck drive PCB Measure the voltage of the connector J5B on the deck driver PCB When the Start key is pressed is the clutch drive signal generated J5 B3 FEED CL ON J5 B4 24 V YES Check the wiring if normal replace the clutch NO Replace the deck driver PCB 4 39 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 5 2 The deck lifter fails to move up 1 Deck body Is the deck body mounted correctly NO Mount the deck body correctly 2 Lifter cable Is
90. DJ 2 CCD Adjustment Data All items under COPIER gt ADJUST gt CCD 3 6 CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 2 Mounting the Motor Unit 1 Engage the pulley 2 of the motor unit 1 with the belt 3 2 Using two screws 4 mount the motor unit 1 temporarily 3 Fit the spring 5 to apply tension to the belt 3 4 Check to make sure that the belt 3 is vertical 5 While taking care not to hold the scan ning lamp 1 or the reflecting shade 2 move the No mirror base 3 back and forth two to three times to make a check once again 6 Tighten the two screws to secure the motor unit in place F03 202 02 3 7 CHAPTER 3 STANDARDS AND ADJUSTMENTS 2 3 Routing the Scanner Drive Cable Route the scanner cable as follows to the pulleys and the hook mirror base 1 Loosen the screw on the cable fixing plate 2 Put the ball of the cable into the hole in the drive pulley and wind the cable firmly so that it will not turn idly 4 runs inside 5 runs outside then tape it in place At this time check to make sure that the cable fixing is on the inside 3 Engage the cable with each pulley and temporarily fix one of its ends to the cable fixing plate and the other to the hook on the reader frame 4 Temporarily secure the cable fixing in place to the No 1 mirror base Do not tighten the screw fully 5 Fit the reader upper frame 6 Adjust the position of the No 1 and No 2 mirror bases
91. DSP Use it to change the notation of date Caution In the 120V model the default is 1 Settings 0 YY MM DD default 1 DD MM YY 2 MM DD YY MB CCV Use it to impose restrictions on the Box function for the Control Card IV CC IV Settings 0 enable operation and do not use remote charge regardless of pres ence absence of card 1 enable operation regardless of presence absence of card enable print job but disable print with card if card is present enable printing and charge default 2 disable operation for remote disable print job from remote B4 L CNT Use it to specify whether B4 paper is counted as large size or small size for soft counters 1 through 6 Settings 0 small size default 1 large size 5 86 CHAPTER 5 SERVICE MODE TRY STP Caution Settings MF LG ST Settings SPECK DP Settings CNT DISP Settings PH D SEL Settings COPY JOB Settings OP SZ DT Settings NW SCAN Settings COPIER gt OPTION gt USER Use it to impose a limit to the number of sheets for stapling in the finisher and to suspend printing if sizes are mixed If 1 is set occurrence of jams and alignment will be outside the consider ation 0 normal mode suspend printing if limit to number mixed sizes is de tected default 1 suspend when height sensor goes ON paper full Use it to indicate the Extra Length key for paper up to 630 mm long multifeeder free the ADF will also accommodate paper u
92. ER PS16 pi rieise il ser SN ema 1 P517 Duplex unit inlet paper amor TN Electrical ont Ta P518 Duplex uir owlet paper seasor 7N E E Fita isicing T PS22 isst paper sensor SEN ET i us Car reducing T P523 ei cover specion TEN i P525 Fixing Tm sensor 87 i H usps Sc Scanner home 388 3 i u 5 psum cotton 3 Si TEN i E ior ber Sa 52 Waste toner case Tuer 6T FS een ner SA 3 Environment semar 4 To DADF H1 y Sa ser Lr B Beaming amp XEH Ss fasene size sess 367 N CAMPS lang TEJ freina ensor Sd So cts DOWN sues E 1 Va rip moor SES huliiser hing tiene OR 207 MS 7 SLE Charging roller A PEELE v Fang mone 157 us perse mor SW ps TE irem Ms Duplex ir EN o Tea Nam power Iitro Deer enr 328 Maon Besar mater EKE ower sap cur Y T2 ub terner 127 Psr TEN sz mr Er piper entsea Psi eet sensor WRT ess Teel sensor 20M ese Telenor 20M E E I T 5 T D
93. GRADING 3 From the Control Work screen of the firmware select Registering Firmware Service Support Tool DLMO Ver 1 25E Selecting Data Control Item Controlling Firmware To register firmware click the button on the right To remove stored firmware click the button on Tae men Removing Firmware Controlling Backup Data To remove stored backup data click the button bri ha rnt Controlling Backup Data Return to Main Menu F07 102 02 4 From the following screen select Register from selected folder Service Support Tool DLMO Ver 1 25 Registering Firmware Stored firmware The list shows the firmware stored on the iR8500 computer BOOT XXxx Vert 01 17 XXxx Ver 02 18 HDFormat Xxx Ver 00 05 Language XXde Ver 02 24 Xen Ver 02 24 Vv Vor 02 24 Registering firmware To register the firmware from the NewROM folder click the button on the right Register from NewROM folder To register the firmware from the CD ROM click the button on the right Return to Previous Screen F07 102 03 7 6 CHAPTER 7 UPGRADING 5 Select the drive to which you have inserted the System CD 6 Select the folder of the suitable version and click Register On this screen it 1s in the case of 1R8500 Registration from the Selected Folder Firmware registration from the selected folder Select drive Select the folder ea iR8500 USen File ta CAIRSSON SYSTEMWR8500 USen
94. IER gt TEST gt NETWORKSPING Then enter the loop back address 127 0 0 1 and press the OK key and then the Start key e If NG is indicated suspect a fault in the TCP IP settings of the ma chine Go back to step 3 and check the settings once again e If OK is indicated the TCP IP setting may be assumed to be free of a problem However the connection of the network interface board NIC or the board itself may have a fault Go to step 7 The loop back address is returned in front of the NIC and therefore it en ables a check on the TCP IP settings of the machine 7 Make the following selections in service mode COPIER gt TEST gt NETWORK gt PING Then press the OK key e f NG is indicated suspect a fault in the connection of the NIC or in the NIC itself Check the connection of the NIC or replace it If OK is indicated the network setting of the machine and the NIC may be assumed to be free of a fault In this case the user s network may have a problem Report to the system administrator for corrective action 5 99 CHAPTER 5 SERVICE MODE 8 COUNTER Counter Mode The following screen will appear in response to COPIER gt COUNTER lists of items will follow Display Adjust Function Option Test OTAL PICK UP FEEDER AM DRBL 1 DRBL 2 F05 801 01 Clearing the Counter Readings 1 Select the item to clear highlight 2 Press the Clear key of the control panel
95. Information file inf in the selected folder TRes00 USend224ift Information file was found Click lt Register gt button R eg i S te r Previous Screen F07 102 04 Note For iR2800 1R3300 User You must select the folder of 1R2200 Such software can be used in common 7 7 7 8 CHAPTER 7 UPGRADING 1 3 Downloading the System Software RUI and Language Module 1 3 1 Making Connections The discussions that follow are based on the use of a parallel cable e Check to make sure that the Processing Data lamp is OFF Turn off the machine s main power switch and disconnect the power plug and the network cable 2 Using a parallel cable connect the PC to the parallel connector on the left side of the controller At this time the PC must remain OFF Connect the 25 pin connector of the cable to the PC and the 36 pin connector to the ma chine 3 Turn on the power switch of the PC and start up the Service Support Tool 4 Connect the machine s power plug to the power outlet and turn on the main power switch 1 3 2 Downloading 1 Under Downloading Uploading select To Next Service Support Tool DLMO 1 25 Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing DUDEN Hue Firmware Uploading Backup Data Removin
96. L1 DC CON Vertical path clutch CL2 DC CON Multifeeder clutch CL3 DC CON Developing clutch Reference to general I O address Remarks circuit diagram TO indication A3 20 N P001 5 0 ON 1 OFF A3 18 N P001 6 0 ON 1 OFF A3 20 J P001 7 0 ON 1 OFF 6 2 2 Solenoids and Switches e Reader Unit The reader unit does not have any solenoid or switch e Printer Unit Electrical signal target Name SL1 DC CON Pickup DOWN solenoid SL5 DC CON Multifeeder holding plate releasing solenoid SL6 DC CON Charging roller solenoid SW1 MPWS Main power switch SW2 MPWS Environment heater switch SW3 MPWS Front cover switch Reference to general I O address Remarks circuit diagram TO indication A3 20 N P002 0 1 ON 0 OFF A3 20 J P002 3 1 ON 0 OFF A3 20 J P002 4 1 ON 0 OFF 12 12 14 P008 7 0 open 1 closed 4 49 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 3 Motors 1 2 F04 602 02 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 3 Motors 1 2 e Reader Unit Electrical signal target Name M400 R CON Scanner motor e Printer Unit 1 2 Electrical signal target Name M1 DC CON Main motor M2 FEED Pickup motor M3 DC CON Horizontal registration sensor shift motor 4 DC CON Fixing motor 5 DC CON Delivery motor Reference to general I O address circuit diagram TO indication A3 18 G IO P01
97. M7 is faulty The stapler folder clock sensor is faulty The finisher controller PCB is faulty The stapler unit does not leave home position when the stapler slide motor is driven for 4 5 sec The stapler unit does not return to home position when the stapler slide mo tor is driven for 4 5 sec The slide home position sensor PI180 is faulty The stapler slide motor M8 is faulty The finisher controller PCB is faulty 6 39 CHAPTER 6 SELF DIAGNOSIS E537 0001 0002 Main cause E540 0001 0002 0003 Main cause E577 0001 0002 0003 0004 Main cause 6 40 The aligning plate front does not leave home position when the alignment motor front is driven for 3 sec The aligning plate front does not return to home potion when the align ment motor front is driven for 3 sec The alignment motor front M4 is faulty The aligning plate home position sensor front PI4 is faulty The finisher controller PCB is faulty The paper surface sensor remains unchanged 10 sec after the tray ascent descent motor is driven The tray upper sensor goes ON while the tray is moving up The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent descent motor is driven The paper surface sensor PI9 is faulty The tray ascent descent motor clock sensor PI17 is faulty The tray upper limit sensor PI15 is faulty The tray ascent descent motor M6 is faulty The finisher contro
98. N A6 9 E Vertical path paper sensor Q1604 PEDE FEED Cassette 3 paper sensor A6 12 E Q1605 PEDE CON Cassette 4 paper sensor A6 9 E Q1606 PEDE CON A6 9 E Cassette 3 paper level sensor 0 Q1607 PEDE CON A6 9 E Cassette 3 paper level sensor 1 Q1608 PEDE CON A6 9 E Cassette 4 paper level sensor 0 Q1609 PEDE CON Cassette 4 paper level sensor 1 6 4 5 PCBs Ref Name 1 A6 9 E Description Remarks Controls the pickup assembly 2 cassette pedestal pickup PCB 2 Pedestal controller PCB Controls the paper deck 4 73 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 5 Inner 2 Way Tray A1 6 5 1 Solenoids 6 5 2 Motors 6 5 3 Sensor F04 605 01 4 74 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 5 1 Solenoids Electrical signal target Name SL3B DC CON Reference to general circuit diagram AT 2 K 2 way delivery solenoid 6 5 2 motors Electrical signal target Name M7B DC CON Reference to general circuit diagram A7 10 H 2 way delivery inlet motor M8B DC CON A7 6 H 2 way deliver outlet motorr 6 5 3 Sensors Electrical signal target Name PS19B DC CON No 2 delivery sensor PS20B DC CON PS21B DC CON No 3 delivery sensor PS24B DC CON Reference to general circuit diagram A7 3 G A7 8 G No 2 delivery full sensor A7 8 G A7 4 G 2 way delivery open clo
99. OSIS E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB Main cause The connector has poor connection The main controller PCB has a fault Action 1 Connector Main controller PCB Is the connection between the connector J1014 on the main controller PCB and the connector J409 on the reader controller PCB normal NO Correct the connection YES Replace the main controller PCB E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types Main cause The BootROM is not mounted correctly or a fault occurred during down loading or when downloading the system software Making Corrections Downloading system software Check the types of the BootROM and the system software and download system software of the correct type 6 33 CHAPTER 6 SELF DIAGNOSIS E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more Main cause wiring is faulty short circuit open circuit The composite power sup ply PCB is faulty The DC controller PCB is faulty Making Corrections 1 Connectors Are the connectors J204 on the main power supply PCB and the connector J300 on the DC controller PCB connected securely NO Connect the connectors securely 2 Main power supply PCB Is 24 V supplied by the main power supply PCB J204 to the DC controller
100. PCB 4 80 6 7 3 Reader Controller PCB 4 80 6 7 4 Composite Power Supply PCB mE 4 81 6 7 5 Fixing Film Sensor PCB VERTES 4 81 Sul iem oS 5 21 3927 RECON uiid saca m sevevt 5 28 3 35 MN CON 5 31 3 4 FEEDER 5 33 3 9 SORTER 5n succo eec anns 5 35 5 5 1 Finishet Jl 5 2 e 5 35 3 5 2 Saddle Finisher G1 5 38 3 5 3 Puncher Unit Saddle Finisher 5 41 4 ADJUST Adjustment Mode 5 44 dl COPIER oo rper aeaa 5 44 4 2 FEEDER iue 5 58 AS SORTER 5 59 5 FUNCTION Operation Inspection MIDUG c Serio acd 5 61 CONTENTS SJ COPIER 5 61 6 OPTION Machine Settings Mode mr 5 81 Gol COPIER ete Ets 5 81 6 2 FEEDER 5 94 6 3 SORTER ceat e saei 5 94 5 4 BOARD kia ite th tiae 5 05 7 TEST Test Print Mode 5 08 8 COUNTER Counter Mode 5 100 CHAPTER 6 SELF DIAGNOSIS 1 Self Dias NOSIS cause receipt mti es 6 1 1 1 Detail Codes copier 6 3 1 2 ADF Error Codes 6 37 1 3 Saddle Finisher G1 Error Codes PU nok chitin NOE 6 38 CHAPTER 7 UPGRADING 1 Upgrading oec oe t t dir 7 1 1 Outline i rrt 7 1 1 1 1 Download Mode 7 1 1 1 2 Making Pre Checks 7 2 1 2 Data Control ssec 7 5 1 3 Downloading the System Software and Language Module
101. PCB Try replacing the lamp inverter PCB Is the problem corrected YES End NO Replace the reader controller PCB E225 0000 A specific level cannot be attained for the signal during CCD gain correc tion at power on 0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more Main cause The scanning lamp is faulty The CCD PCB is faulty The rear controller PCB is faulty Action 1 Scanning lamp LAMP1 Is the lamp ON during the initial operation after the main power switch is turned on NO Replace the scanning lamp 2 CCD unit Reader controller PCB Try replacing the CCD unit Is the problem corrected YES End NO Replace the reader controller PCB CHAPTER 6 SELF DIAGNOSIS E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB Main cause The main controller PCB is faulty The DC controller PCB is faulty Action 1 Wiring Is the wiring from the min controller PCB to the DC controller PCB nor mal NO Correct the wiring 2 DC controller PCB Main controlled PCB Try replacing the DC controller PCB Is the problem corrected YES End NO Replace the main controller PCB E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB Main cause The control panel CPU PCB is faulty The main controller PCB is fau
102. PD SP RL PD FD RL FIN STPR SDL STPL PUNCH COPIER gt COUNTER gt DRBL 1 pre exposure lamp counter transfer charging roller counter separation static eliminator paper passage counter developing cylinder counter cassette 1 pickup roller counter cassette 1 separation roller counter cassette 1 feeding roller counter cassette 2 pickup roller counter cassette 2 separation roller counter cassette 2 feeding roller counter cassette 3 pickup roller counter cassette 3 separation roller counter cassette 3 feeding roller counter cassette 4 pickup roller counter cassette 4 separation roller counter cassette 4 feeding roller counter multifeeder pickup counter multifeeder separation pad counter fixing lower roller counter fixing unit count fixing film counter fixing cleaning roller counter COPIER gt COUNTER gt DRBL 2 ADF pickup roller counter ADF separation plate counter ADF separation pad counter ADF feeding roller counter ADF dust collecting tape counter paper deck pickup roller counter paper deck separation roller counter paper deck feeding roller counter stapler counter saddle stapler counter punch counter 5 103 CHAPTER 6 SELF DIAGNOSIS CHAPTER 6 SELF DIAGNOSIS 1 Self Diagnosis The machine is equipped with a mechanism that checks the condition of the machine es pecially sensor outputs and indicates an error code in the control panel upon detection of a fault The following tables show the codes used timing of
103. PS24Z xx36 right cover open closed sensor PS1C xx37 deck set sensor PS5D xx39 finisher front cover sensor S1 T05 201 02 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt JAM FFff Sensor Type jams in Saddle Finisher G1 Code Sensor type Sensor used 1006 stapler staple jam PI19 1007 power on jam 1008 cover open jam PI22 PI23 MS2 1011 inlet sensor delay 1012 folding potion sensor PI10 delay 1021 inlet sensor stationary 1022 folding position sensor stationary T05 201 05 FF ff Sensor Type jams in Finisher J1 Code Sensor type Sensor used 0003 inlet sensor delay S2 0004 inlet sensor stationary S2 0006 stapler staple jam S17 0007 power on jam S2 0081 stack delivery S8 0082 stack return 93 0114 relay delivery sensor PS19Z delay 0214 relay delivery sensor PS19Z stationary 0B35 relay delivery cover PS24Z open jam 0B39 front cover open jam 51 T05 201 06 5 15 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt ERR lt ERR gt Indicate error data lO Adjust Function Option Test Counter lt ERR lt 1 7 gt lt READY gt BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC DDDD EEEE FFff G HH BBBB CCCC EEEE FFff G HH p F05 201
104. RRUPT Clear C CLEAR Guide T05 501 01 COPIER gt FUNCTION gt PART CHK lt PART CHK gt Use it to check the operation of a specific load CL Use it to select a clutch whose operation you want to check Using the Mode 1 Select the item 2 Enter the code T05 501 02 of the clutch using the keypad 3 Press the OK key CL ON Use it to check the operation of the clutch Using the Mode 1 Select the item and press the OK key e OFF for 10 sec ON OFF for 10 sec ON OFF MTR Use it to select a motor whose operation you want to check Using the Mode 1 Select the item 2 Enter the code T05 501 03 of the motor using the keypad 3 Press the OK key 5 71 CHAPTER 5 SERVICE MODE MTR ON SL SL ON COPIER gt FUNCTION gt PART CHK Use it to check the motor Using the Mode 1 Select the item and press the OK key e ON for 20 sec OFF e For the duplex horizontal registration motor ON for 10 sec OFF Use it to select a solenoid whose operation you want to check Using the Mode 1 Select the item 2 Enter the code T05 501 04 of the solenoid using the keypad 3 Press the OK key Use this mode to check the operation of a solenoid Using the Mode 1 Select the item and press the OK key ON gt OFF for 5 sec ON gt OFF for 5 sec ON OFF Codes and Clutches 5 72 Code Name Vertical path clutch CL1 Multifeeder pickup clutch CL2 Developing clutch CL3
105. SN 75 A3 B4 A4 B5 A4R BSR Transparency Canon recommended A4 A4R LTR LTRR Colored paper Canon recommended B4 A4 A4R Postcard Jpn vertical feed double card 4 sheet card Label sheet Canon recommended B4 A4 A4R LTR LTRR Thick paper 90 to 128 g m A3 B4 A4 B5 A4R BSR LTR LTRR Envelope TA 101 03 APPENDIX Item Single sided copying mode Double sided copying mode automatic Double sided copying mode multifeeder Description e Plain paper 64 to 80 g m A3 B4 A4 B5 ASR A4R B5R A5 279 4x431 5mm 11x17 LGL LTR LTRR STMT STMTR Tracing paper SM 1 GSN 75 A3 B4 A4 B5 A4R B5R Transparency Canon recommended A4 A4R LTR LTRR Colored paper Canon recommended B4 A4 A4R Postcard Jpn postcard vertical feed double card 4 sheet card Label sheet Canon recommended B4 A4 A4R LTR LTRR Thick paper 90 to 128 g m A3 B4 A4 B5 A4R BSR LTR LTRR Envelope e Plain paper 64 to 80 g m A3 B4 A4 B5 56 A4R B5R 279 4x431 8mm 11x17 LGL LTR LTRR STMT STMTR Colored paper Canon recommended B4 A4 A4R Plain paper 64 to 80 g m A3 B4 A4 B5 ASR A4R BSR 279 4x43 1 8mm 11 17 LGL LTR LTRR STMT STMTR Colored paper Canon recommended B4 A4 A4R Postcard Jpn vertical feed double card 4 sheet card Thick paper 90 to 128 g m A3 B4 A4 B5 A4R B5R LTR LTRR TA 101 04 APPENDIX It
106. The list shows models and units that may be iR8500 connected Select the PCB for the machine BOOT by clicking HD Format Language RUI iR8500N BOOT SYSTEM Selected Model and Unit Model Unit Interface 58500 SYSTEM Bi Centro E Connect Check the selected model unit and click the Start button To Main Menu F07 202 12 7 41 CHAPTER 7 UPGRADING 3 Select OK and start connection Service Support Tool DLM3 er 1 25Ee Checking the Start Selected Model and Unit Model iR8500 Unit SYSTEM If the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a bi Centronics cable Turn on the machine and start the download mode To Unit Selection Switch operation Screen mode F07 202 13 4 When connection is done the following screen appears Click OK Service Support Tool DLM3 Ver 1 25Ee Connecting to the Machine Selected Model and Unit Model iR8500 Unit SYSTEM Connected Model and Unit Model 188500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 59 n The information needed for the job has been obtained Check the indicated descriptions and press DK F07 202 14 7 42 CHAPTER 7 UPGRADING 5 Select Download the backup Data Connected Model and Unit Mode High Speed Mod
107. a recommended type may fail to produce poor images 4 8 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS Transfer guide High voltage cord Composite power supply PCB DC controller PCB transfer faulty 8 Is there foreign matter in the transfer guide assembly or the transfer charging roller assembly and is leakage noted YES Remove the foreign matter NO 1 Check the high voltage cord for electrical continuity The resis tance of the transfer high voltage cord is about 10 kQ 25 Check the composite power supply PCB and the DC controller PCB Developing assembly 9 Is the developing assembly fitted securely Check to see if the develop ing block members are in firm contact with the photosensitive drum NO Fit the developing assembly correctly Toner level detection assembly development fault 10 Is there toner inside the developing assembly NO Check the toner sensor Check the connectors and the harnesses for electrical continuity Drum unit Reader controller PCB Main controller PCB 11 Try replacing the drum unit Is the problem corrected YES End NO Real the reader controller PCB and the main controller PCB 2 e The resistance of the high voltage cord for primary charging is about 10 i kQ Memo The resistance of the high voltage cord white is about 10 e resistance of the cord for the transfer guide is about 10 4 9 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS
108. ables direct connection Disadvantages You must change the network settings of the machine or the PC to suit the user s network environment More importantly you must change the ma chine back to its initial settings after the task You must have a good knowledge of networking The system must start up normally and the network settings must be cor rect Points to Note When Using a Bi Centronics Interface and a Network The Service Support Tool allows you to select one of two interfaces to suit specific needs If both are in use you must turn the machine off and then on first before making a switch over 1 e from Bi Centronics to Network or vice versa thereby preventing errors in the event of simultaneous writing operations CHAPTER 7 UPGRADING 1 2 Data Control You must install the files to use System RUI HD Format BOOT Language before ex ecuting downloading 1 Start up the Service Support Tool 2 Under Controlling Data select To Next Service Support Tool DLMO 1 25 Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing Firmware Uploading Backup Data Removing Stored Bachup Data Downloading Backup Data Ending the Service Support Tool Info F07 102 01 7 5 CHAPTER 7 UP
109. about Connects the downloader PCB and the option s PCB to each 50 cm long other 8 RS 232C connector Connects the RS 232c cable to the downloader PCB T07 106 01 RS 232C cable Connects the downloader PCB and the PC to each other totally wired straight Connect the cable so the ferrite core of the cable is positioned 7 27 CHAPTER 7 UPGRADING 1 6 3 Download Procedure a Connecting to the option 1 Turn off the copier 2 Detach the ADF or Finisher PCB cover 3 Insert cable B 7pin into ADF controller PCB J9 or Finisher controller PCB J12 Finisher J1 DADF H1 Finisher controller PCB J12 Cable B lS AA ADF controller PCB J9 F07 106 02 4 Connect the RS 232C cable to the PCB and the RS 232C connector of the PC The fer rite core of the cable is positioned on the PC side 5 Turn on the copier The power indicating LED on the PCB light 7 28 CHAPTER 7 UPGRADING b Downloading 1 Start the service support tool 2 Choose Downloading Uploading Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Downloading Firmware Registering and Removing Firmwar
110. about 50 sheets of 80 g m paper Roller Static eliminator static separation curvature Blade SURF method plane heater and fixing film TA 101 02 APPENDIX 1 3 Functions Item Resolution Reading Copying Printer output Original type Maximum original size Reproduction ratio Wait time First copy time Continuous copying Copy size Inch Cassette Manual feed AB Inch Cassette 1 2 Multifeeder Description 600dpix600dpi 1200dpix600dpi 2400dpix600dpi Sheet book 3 D object 2 kg max A3 279 4x431 8mm 11x17 Direct 1 1 Reduce I 1 0 250 Reduce II 1 0 500 Reduce III 1 0 611 Reduce IV 1 0 707 Reduce III 1 1 414 Enlarge IV 1 2 000 Enlarge V 1 4 000 Enlarge VI 1 8 000 Zoom 1 0 250 to 8 000 2596 to 800 in 196 increments 10 sec or less at 20 C 168 F 5 8 sec book mode cassette 1 Direct A4 LTR text mode 999 copies max A3 max A5 vertical feed min 279 4x431 8 mm 11x17 max STMT vertical feed min A3 max postcard vertical feed min 279 4x431 8 mm 11x17 max STMT vertical feed min Plain paper 64 to 80 g m A3 B4 A4 B5 ASR B5R 279 4x431 8mm 11x17 LGL LTR LTRR STMT STMTR Tracing paper SM 1 A3 B4 A4 B5 A4R BSR Colored paper Canon recommended B4 A4 A4R e Plain paper 64 to 80 g m A3 B4 A4 B5 ASR A4R B5R 279 4x431 8mm 11x17 LGL LTR LTRR STMT STMTR e Tracing paper SM 1 G
111. adjustment FRAME Y Range of adjustment IMG DLY Range of adjustment COPIER gt ADJUST gt MISC Use it to enter the horizontal registration adjustment value for the paper deck Use it to enter a laser write position value in relation to the registered value for paper picked up from the paper deck 32 to 32 in steps 1 step being 0 16 mm Use it to enter a zoom fine adjustment value sub scanning direction Use it to enter an extra length of the image in sub scanning direction in relation to the registered value 50 to 50 1 to 1 Use it to enter the zoom fine adjustment value main scanning direction Use it to enter an extra length for the image in main scanning direction in relation to the register value 50 to 50 1 to 1 Use it to enter a fine adjustment value sub scanning direction for image delay Use it to make fine adjustments for the length of image delay in sub scanning direction when sending image data from the main controller PCB to the DC controller PCB 20 to 20 in 0 1 mm 5 57 CHAPTER 5 SERVICE MODE FEEDER gt ADJUST 4 2 FEEDER DOCST Range of adjustment LA SPEED Range of adjustment 5 58 Use it to adjust the original leading edge registration when the ADF is used A higher setting decreases the leading edge margin The data is stored on the ADF controller PCB 10 to 10 in 0 5 mm Using the Mode 1 Make a print of the Test Chart and
112. al 1 up ON output 1 not used 2 M5 stack try ascent descent motor CCW signal 1 down ON 3 4 not used 5 MI delivery motor current switch 2 T05 301 01 6 7 not used 5 35 CHAPTER 5 SERVICE MODE lt SORTER 2 8 gt Address IO P006 input IO P007 input IO P008 input 009 010 input 11 input 5 36 bit amp WN DIN amp CIDINF COIN DN amp _ _ TDINDN FP Notation M3 M4 M3 M4 M4 M3 M2 M2 M6 M6 M6 M6 M5 M5 MI MI MI SWI DSWI 0 DSWI 1 DSWI 2 DSWI 3 DSW1 4 DSWI 5 DSW1 6 DSWI 7 LEDI LED2 LED3 MI M2 M2 MA M3 Description alignment motor pulse INA alignment motor pulse INB rear alignment motor enable signal front alignment motor enable signal stack delivery motor pulse INA stack delivery motor pulse INB stapler motor CW2 signal stapler motor CCW2 signal stapler motor CW signal stapler motor CCW signal stack tray ascent descent motor CW2 signal stack tray ascent descent motor CCW2 signal delivery motor pulse INA delivery motor pulse INB not used delivery motor OFF signal push switch signal not used 24VP detection signal not used mode set DIP switch 0 mode set DIP switch 1 mode set DIP switch 2 mode set DIP switch 3 mode set DIP switch 4 mode set DIP switch 5 mode set DIP switch 6 mode set DIP switch 7 LED ON signal 1 LED ON signal 2 LED ON signal 3
113. alarm 0012 cassette 2 re try alarm 0013 cassette 3 re try alarm 0014 cassette 4 re try alarm 0018 paper deck re try alarm 61 stapler system of 0001 staple absent sorter finisher 62 saddle stitcher system 0001 stitch staple absent 65 puncher system of 0001 punch waste case full sorter finisher FEEDER gt DISPLAY 2 2 FEEDER FEEDSIZE Indicates the size of the original detected by the ADF 5 19 CHAPTER 5 SERVICE MODE 3 I O I O Display mode The fowling screen will appear in response to COPIER gt I O discussions on items follow Display Adjust Function Option Test Counter MN CON port of main controller PCB DORSON _ nput output port of DC T PCB RESBERE port of ADF controller PCB SORTER M port of finisher controller PCB F05 301 01 Guide to the screen 5 20 P001 xxxxxXXxxXXXXXXXX address CHAPTER 5 SERVICE MODE 3 1 DC CON Indicates the input output ports of the DC controller PCBs lt DC CON 1 7 gt Address bit P001 P002 P003 P004 0 p Ne COIN Uv AUNE DIN gt __ DIN Notation M1 LAMP2 M10 M4 M4 CLI CL2 CL3 SLI SL3Z 515 516 M9 M2 M2 M2 M2 M3 M3 M3 M3 2 2 M8B M7Z M8B M7Z M8B M7Z M8B M7Z Description main motor drive signal pre exposure lamp ON signal laser scanne
114. aning the scanner mechanisms e After entering a setting and executing COPIER gt FUNCTION gt CCD gt SH PS ST check to make sure that OK is indicted Thereafter make a test print to be user that no white line is found in its halftone area Shading Vertical position size plate V Copyboard glass Standard white plate _ Higher setting Lower setting F05 501 03 5 63 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt CCD SH PS ST Caution 5 64 Use it to execute optimum position auto adjustment for the standard white plate for shading correction e You must execute COPIERS gt FUNCTION gt CCD gt CCD ADI before ex ecuting this move Execute this mode if you have replaced the copyboard glass standard white plate or a white line is noted in halftone areas Using the Mode 1 Clean the back of the copyboard glass 2 Open the ADF copyboard cover 3 Select lt SH PS ST gt to highlight and press the OK key 4 The machine executes automatic adjustment about 10 sec 5 When done the machine stops automatically indicating the result OK NG e If NG is indicated perform the following and execute the mode once again a Is the ADF copyboard cover open b Is the copyboard glass mounted correctly c Is the standard white plate attached to the copyboard glass normal d Does the scanning lamp go ON 6 The items under COPIER gt ADJUST gt ADJ XY and ADJ S a
115. ard Disk software at the same time Otherwise E602 0002 will be indicated when you turn on the power If the system software is yet to be installed to the hard disk the hard disk may still be formatted or the system software may be downloaded in download mode Connecting to the Network using network cable 2 If you want to install the Language module after installing the system software you must be sure that its version is compatible with the version of the system software If you install a Language module not compatible with the system software in question and in addition if that language is selected in user mode E744 0001 will be indicated 3 If you installed the system software after formatting the hard disk you may notice a faulty image on the control panel display This is a normal condition and will disappear when you turn off and then on the machine twice 1 If you have formatted the hard disk you must also download the system 7 26 CHAPTER 7 UPGRADING 1 6 Downloader PCB FY9 2034 1 6 1 Purpose Used for upgrading the CPU mounted on the option s PCB For DADF H1 Finisher J1 1 6 2 Downloader PCB Components I Ie B M 7 6 F07 106 01 Component names and functions 4 Power indicating LED Lights when power is supplied to the downloader PCB from the finisher 5 9 pin on the PC side 6 Cable A 9 pin about Not use in this model 70 cm long 7 Cable B 7 pin
116. arger may be counted as large size paper in service mode COPIER gt OPTION gt USER gt B4 L CNT Counter Yes No No Counter Yes No No O 000 no indication O 205 copy A total 1 101 total 1 206 A total 2 O 102 total 2 207 L 103 total L 208 S 104 total S O 209 local copy total 1 105 total 4C1 210 local copy total 2 106 total 4C2 211 local 1 107 total mono 212 local copy S 108 total Bk1 O 213 remote copy total 1 109 total Bk2 214 remote copy total 2 110 total mono L 215 remote 111 total mono S 216 remote copy S 112 total Bk L 217 copy 4C1 113 total Bk S 218 copy 4C2 114 total 4 mono 219 copy mono 1 Bk double sided 220 copy mono 2 total 1 double sided 221 copy Bk 1 115 total 2 double sided 222 copy Bk 2 116 L double sided 223 copy 4C L 117 S double sided 224 copy 4C S 201 copy total 1 225 copy mono L 202 1 2 226 copy mono S O 203 copy L 227 copy Bk L 204 S 228 Bk S 05 601 01 5 88 CHAPTER 5 SERVICE MODE Yes No ooo0oo0oo0oo0oo0o0 No 229 230 231 232 233 234 235 236 237 238 301 302 303 304 305 306 307 308 309 310 311 313 314 315 316 317 318 319 320 321 322 323 324 Counter copy 4C mono L copy 4C mono S copy 4C mono
117. at of the host machine APPENDIX 5 2 Envelopes The envelope feeder is designed to accommodate envelopes of the following specifica tions Type Shorter side X x longer side Y Recommendation COM10 104 7 x 241 3 mm Mailwell No 553 Monarch 98 4 x 190 5 mm Mailwell No 582 DL 110 x 220 mm Mailwell Schneidersohne No 11345 C5 162 x 229 mm Schneidersohne Kuvert No 17204 B5 176 x 250 mm Schneidersohne Kuvert No 15269 YOUKEI 4 105 x 235 mm Y 401 TA 105 02 Configuration of Envelopes Y Ha COM10 Monarch DL x B5 gt lt C5 YOUKEI 4 FA 105 01 APPENDIX 5 3 Guaranteed Image Area The guaranteed image area is 10 mm or more from each edge of the envelope if triple layered because of the flap within 5 mm or more The figures show the guarantee image area area B they assume that the triple layered area because of the flap is limited to area A e Face of the Envelope common FA 105 02 e Back of the Envelope COM10 Monarch D C5 YOUKEI 4 FA 105 03 e Back of the Envelope B5 FA 105 04 A 20 APPENDIX G List of Special Tools The following special tools will be needed in addition to the standard tools set A 1 Digital multimeter FY9 2002 Used when making elec trical checks Door switch TKN 0093 Mirror positioning FY9 3009 Used when positioning tool front rear the No 1 No 2 mirror
118. at the power outlet 3 Has the leakage breaker gone ON 2 Switch PCB Wiring Connector Is the resistance 0 Q when the switch is turned on and Q when it is turned off NO Replace the switch PCB YES Check the AC power line power cord leakage breaker switch PCB main power supply PCB J6 for poor wiring 1 electrical continuity check the connectors for poor contact 4 28 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 1 2 The DC power is absent 1 AC power supply Is the rated AC voltage present at the connector J6 between 1 and 3 of the main controller PCB and at the connector J100 between 1 and 3 of the composite power supply PCB NO The AC power is absent 2 Fuse F1 Is the fuse on the composite power supply PCB blown YES Remove the cause of the fuse and replace the fuse 3 Main power supply PCB Composite power supply PCB Is the output voltage of each power supply PCB normal a Main Power Supply PCB b Composite Power Supply Connector Output voltage Connector Output voltage J202 1 3 5 24VU1 SW J120 1 4 5V J203 2 24VU2 J121 1 2 3 3VA2 J204 1 3 7 8 9 24VU3 J121 4 5 3VAI J206 2 24VU3 J121 11 12 13 3VB J206 3 5V J122 1 2 5V J124 3 4 3VAI J124 6 3VB J124 9 10 5V J126 2 3 5 7 13V YES Check the wiring from each power supply PCB to each load NO Replace the faulty power supply PCB 4 29 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 2 Printer Un
119. ated on the label attached to the new PCB case 0 to 255 a lower setting generates lighter images Use it to enter the adjustment value for the primary charging AC offset 1 If you have replaced the composite power supply PCB be sure to enter the settings indicated on the label attached to the new PCB case 0 to 255 Use it to enter the adjustment value for the primary charging AC component 2 for the image area 0 to 255 Use it to enter the adjustment value for the primary charging AC component 3 for the image area 0 to 255 CHAPTER 5 SERVICE MODE lt HV TR gt COPIER gt ADJUST gt HV TR User it to adjust the output for transfer charging pre transfer If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label TR N1 Range of adjustment TR N2 Range of adjustment TR OFST Range of adjustment TR SPP Range of adjustment Use it to enter the output adjustment value for the transfer charging current for plain paper printing on one side or the Ist side of a double sided print 0 to 10 Use it to enter the output adjustment value for the transfer bias for plain paper the 2nd side of a double sided print 0 to 10 Use it to enter the output adjustment offset value for transfer charging cur rent 0 to 255 Use it to enter the output adjustment bias value of thick paper transfer for thick paper printing on one side or pri
120. ause The fixing film unit is faulty The main thermistor has an open circuit The fixing heater has an open circuit The main power supply PCB is faulty The DC controller PCB is faulty Caution To reset the error execute the following in service mode COPIER gt FUNCTION gt CLEAR gt ERR Action 1 Connector Is the connector of the fixing assembly connected a main power supply PCB J8 lt gt relay connector lt gt heater b DC controller PCB J320 lt gt relay connector lt gt thermistor NO Connect the connector 2 Fixing film unit thermistor Check the interval between pin 1 and pin 2 and between pin 3 and pin 4 of the connectosr 4 pin of the thermistor for electrical continuity Is it Q open YES The heater has an open circuit or the thermal switch is open Re place the fixing film unit 4 Main power supply PCB DC controller PCB Press the Start key Is the drive voltage of the heater supplied by the connec tor J8 of the main power supply PCB Main heater between J8 1 FSR1 and 78 5 FSR COM Sub heater between J8 3 FSR2 and J8 5 FSR COM YES The heater drive power supply is faulty Replace the main power supply PCB NO The thermistor control mechanism is faulty Replace the DC con troller PCB 6 3 CHAPTER 6 SELF DIAGNOSIS E001 0000 The main thermistor detects 250 C or higher 0001 The main thermistor or the sub thermistor detects overheating hardware circuit detection 0002 The sub th
121. basic value for the multifeeder tray A4R Range of 0 to 1024 adjustment MF A6R Use it to enter the paper width basic value for the multifeeder tray A6R Range of 0 to 1024 adjustment 5 54 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt CST ADJ MF A4 Use it to enter the paper width basic value for the multifeeder tray A4 Range of 0 to 1024 adjustment COPIER gt ADJUSTSFIXING lt FIXING gt Use it to make fixing relating adjustments If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label FX FL TH Use it to enter the fine adjusted value for the fixing film speed for thick pa per Use it to make fine adjustments in relation to the target control speed of the fixing film when thick paper is selected Range of 3 to 3 in msec default 0 adjustment FX FL SP Use it to enter the fine adjustment value for the fixing film when plain paper is selected Use it to fine adjust the target control speed for the fixing film when plain paper is selected Range of 3 to 3 in msec default 0 adjustment 5 55 CHAPTER 5 SERVICE MODE lt MISC gt COPIER gt ADJUST gt MISC Use it to make other adjustments If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label C1 ADJ Y Range of adjustment C2 ADJ Y Range of adjustment C3 ADJ Y Ra
122. check the position of the image 2 Select the item and change the setting to adjust 3 Press the OK key 4 Make a print of the Test Chart once again and check to make sure that the image position is as indicated Print image a Feed direction Higher setting Lower setting F05 402 01 Use it to adjust the original feed speed in stream reading mode with the ADF in use A higher setting increases the speed The data is stored on the ADF controller PCB 30 to 30 in 0 1 CHAPTER 5 SERVICE MODE SORTER gt ADJUST 4 3 SORTER PNCH HLE Range of adjustment Use it to adjust the punch hole position paper feed direction when the puncher unit is in use A higher setting shifts the punch hole toward the leading edge of paper middle of paper 3 to 3 in mm Using the Mode 1 Make a print of the Test Chart and check the position of the hole 2 Select the item and change the setting to adjust 3 Press the OK key 4 Make a print of the Test Chart once again and check to make sure that the hole position is as indicated Paper a Feed direction gt Higher setting Lower setting F05 403 01 5 59 CHAPTER 5 SERVICE MODE 5 FUNCTION Operation Inspection Mode 5 1 COPIER The following screen will appear in response to COPIER gt FUNCTION lists of items fol low Display Adjust GREET Option Test Counter SYSTEM CLEAR F05 50
123. chine from a cold to warm place can cause condensation inside the machine causing various problems B 1 Condensation in the optical system glass mirror lens can cause dark ri images Memo 2 Condensation in the charging system can cause leakage 3 Condensation on the pickup feeding guide can cause feeding faults If condensation is noted dry wipe the part or leave the machine pow ered and alone for 60 min 4 8 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS Blank Page 4 4 2 Samples of Image Faults Note The samples are made artificially to provide an idea of faulty copies and may not represent actual faults The NA 3 Test Sheet was copied in DIRECT mode on A4 paper and reduced for printing 1 The copy is too light halftone only Phe copy is too light both halftone and solid black 3 The copy is too light entire copy appreciably 4 The copy has uneven density darker along front The has uneven density lighter along front 6 The copy is foggy entire copy z E Satisfadtor Too light i3 Ho The copy has black lines _ feeding direction fuzzy thick es ad oe 11 The copy has white lines feeding direction 12 The copy has white strips cross feeding direction The copy has black lines feeding direction fine 10 copy ha
124. command sent e 1 sheet Double sided Direct Original placed r Start key ON Original Original Original Original Original reversed Original separatedifeed face read reversed back read idle feed delivered Original set sensor 10 i Read sensor P Delivery reversal sensor 018 i O I L 3 7 I CL O O On B O3 Pickup DOWN sclenoid 507 Scanning lamp CAMP Scanner motor E CEW Print command sent OW motor CCW A 2 General Circuit Diagram
125. cuous but the edges of the images will be less crisp 0 disable default 1 enable Use it to set the fixing trail removal mode in a high humidity environment When 1 is set the following will occur The laser intensity will be reduced by 50 V The fixing film control speed is changed from 539 to 535 m sec The fixing feeding speed is reduced B4 from 14 gt 10 ppm 5 from 28 15 ppm LGL from 14 10 ppm A4R etc from 18 10 ppm 0 disable default enable m CHAPTER 5 SERVICE MODE DECRL FN Settings Caution TR CLN Settings Caution FAN EXTN Settings Caution USER COPIER gt OPTION gt BODY Use it to enable or disable delivery curl reducing fan 0 disable default 1 enable When 1 is selected the curl reducing fan is rotated for 30 sec after the im age leading edge sensor goes ON Use it to enable or disable transfer charging roller cleaning enhancement mode 0 disable default 1 enable Make sure that the transfer output between sheets for single sided printing is set to cleaning bias output Use it to enable or disable the fan extension mode at the end of a job 0 disable default 1 enable Use it to drive all fans for 5 min after the end of a print job received in sleep mode COPIER gt OPTION gt USER Making user related settings COPY LIM Settings SLEEP Settings SIZE DET Settings Caution COUNTER1 Caution Settings Use it
126. d NO Replace the main controller PCB b E601 0001 1 Wiring Are the connection and cable between the connector J122 on the DC con troller PCB and the connector J1015 on the main controller PCB normal NO Correct the connection cable 2 DC controller PCB Main controller PCB Try replacing the DC controller PCB Is the problem corrected YES End NO Replace the main controller PCB 6 21 CHAPTER 6 SELF DIAGNOSIS E602 0001 0002 Main cause Action A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM The wiring is faulty short circuit open circuit The HDD is faulty The main controller PCB is faulty 1 Wiring Are the connection and the cable between connector J1025 of the main con troller PCB and the connector J2005 of the HDD normal NO Correct the connector cable 2 System software Try re installing the system software Is the problem corrected YES End 3 HDD Main controller PCB Try replacing the HDD and download the system software Is the problem corrected YES End NO Replace the main controller PCB E604 0000 Main cause A fault is detected in the image memory The wiring is faulty short circuit open circuit The HDD is faulty The main controller PCB is faulty E605 0001 Main cause 6 22 A fault is detected in the battery for the i
127. delivery inlet motor pulse signal PHASE 2 way delivery inlet motor pulse signal IO not used not used not used not used not used not used not used laser output enable signal printer output prepare signal transmission ready signal scanner start signal optional output signal 0 optional output signal 1 optional output signal 2 optional output signal 3 Remarks 0 enabled 5 23 CHAPTER 5 SERVICE MODE COPIER gt I O gt DC CON lt DC CON 4 7 gt Address bit Notation Description Remarks P013 0 54 cassette 1 cassette size detection signal bit 0 1 S4 cassette 1 cassette size detection signal bit 1 2 S4 cassette 1 cassette size detection signal bit 2 3 S4 cassette 1 cassette size detection signal bit 3 4 S4 cassette 1 cassette size detection signal bit 4 5 PS1 cassette 1 paper detection signal 1 paper absent 6 PS3 cassette 1 paper level detection signal bit 0 25 bit6 0 bit7 1 7 PS4 cassette 1 paper level detection signal bit 1 50 bit6 1 bit7 1 100 bit7 0 14 0 S5 cassette 2 cassette size detection signal bit 0 1 S5 cassette 2 cassette size detection signal bit 1 2 S5 cassette 2 cassette size detection signal bit 2 3 S5 cassette 2 cassette size detection signal bit 3 4 S5 cassette 2 cassette size detection signal bit 4 5 PS2 cassette 2 paper detection signal 1 paper absent 6 PS5 cassette 2 paper level detection signal bit 0 25 bit6 0 bit7 1 7 PS6 cassette 2 paper level detectio
128. detected HP limit limit power ON paper present ON open open open 5 39 CHAPTER 5 SERVICE MODE lt SORTER 6 8 gt Address bit Notation P012 0 PI23 input 1 PI22 2 PI5 3 PI3 4 PI2 5 6 PI11 7 P013 0 PI12 output 1 2 PI13 3 4 LEDI 5 LED2 6 LED3 7 14 0 input 1 2 3 4 5 6 7 15 0 input 1 2 3 7 023 PI10 P024 P025 P026 P027 P028 P029 P030 PI10 5 40 Description upper cover open sensor signal front cover open sensor signal rear aligning plate home position sensor signal stack roller home position sensor signal paddle home position sensor signal inlet paper sensor signal fold home position sensor signal stapler connection signal fold roller home position sensor signal punch connection signal bid tray paper sensor signal input power save switch signal LED ON signal 1 LED ON signal 2 LED ON signal 3 commercial device DPISW1 bit 1 signal DPISW1 bit 2 signal DPISW1 bit 3 signal DPISW1 bit 4 signal DPISW1 bit 5 signal DPISW1 bit 6 signal DPISW1 bit 7 signal DPISW1 bit 8 signal PUSHSWI signal PUSHSW2 signal PUSHSW3 signal not used fold position sensor not used push switch 1 2 DIP switch 7 8 DIP switch 5 6 DIP switch 3 4 DIP switch 1 2 fold position sensor light emission output COPIER gt I O gt SORTER Remarks ooococoooooococ cooococoo oeoeoc9cc o 2 open open HP HP HP paper presen
129. detecting switch SW2D DECK CON Deck lifter lower limit detecting switch SW100D DECK CON Deck open switch LED100D DECK CON Deck open indication 6 3 3 Motors Electrical signal target Name MID DECK CON Deck main motor M2D DECK CON Deck lifter motor Reference to general I O address Remarks circuit diagram TO indication A5 9 A 0 ON 1 OFF A5 8 A 0 ON 1 OFF Reference to general I O address Remarks circuit diagram TO indication A5 10 A 0 ON 1 OFF A5 4 B 0 ON 1 OFF A5 3 H A5 5 B A5 13 A A5 13 A Reference to general I O address Remarks circuit diagram TO indication A5 5 H A5 5 B 4 67 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 3 4 Sensors 6 3 5 PCBs F04 603 02 4 68 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 3 4 Sensors Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication PS1D DECK CON A5 8 A Deck pickup sensor PS2D DECK CON A5 12 A Deck paper absent sensor PS3D DECK CON A5 11 A Deck lifter upper limit sensor PS4D DECK CON A5 11 A Deck lifter position sensor PS5D DECK CON A5 3 C Deck set sensor PS6D DECK CON A5 10 A Deck feed sensor PS7D DECK CON A5 6 C Deck paper level sensor PS8D DECK CON A5 7 C Deck paper supply position sensor PS9D DECK CON A5 3 C Deck open sensor 6 3 5 PCBs Ref Description Remarks Name 1 Side deck driver PCB
130. detection and possible causes a 4 digit code is a detail code and may be checked in service mode COPIER gt DISPLAY gt JAM ERR 6 1 CHAPTER 6 SELF DIAGNOSIS Code Description Copier E000 Heater temperature fault fails to increase E001 Overheating detection error E002 Heater temperature error fails to reach specific level inadequate increase E003 Heater temperature error abnormal drop low temperature detection E007 Fixing film rotation error E010 Main motor rotation error E014 Fixing motor rotation error E019 Waste toner case full sensor error E032 unit communication error E051 Horizontal registration HP detention error E064 Power supply voltage error high voltage error E100 Laser BD error E110 Polygon motor rotation error E202 mirror base HP detecting error E204 ADF image leading edge signal detection fault absent E220 Lamp ON error E225 Standard white plate edge white plate read error E240 Mcon Dcon communication error E243 Mcon control panel communication error E248 Backup EEPROM error E261 Zero cross signal error E302 Shading error E315 Image data processing error E601 Image transfer error E602 Hard disk error E604 Image memory fault E605 Image memory battery fault E606 HDD error E674 Fax board error E677 PDL board mounting error E710 IPC initialization error Rcon E711 IPC register error ctrl E712 Communication error with ADF E713 Commu
131. ding roller does not return to home position when the feed motor is driven for 2 sec The feed motor M1 is faulty The setting roller home position sensor is faulty The finisher controller PCB is faulty CHAPTER 6 SELF DIAGNOSIS E514 0001 0002 Main cause E530 0001 0002 Main cause E531 0001 0002 0003 Main cause E532 0001 0002 Main cause The delivery belt does not leave home position when the stack delivery mo tor is driven for 3 sec The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec The stack delivery motor M3 is faulty The delivery belt home position motor PI7 is faulty The finisher controller PCB is faulty The aligning plate rear does not leave home position when the alignment motor rear is driven for 3 sec The aligning plate rear does not return to home position when the align ment motor rear is driven for 3 sec The alignment motor rear M5 is faulty The aligning plate home position sensor rear PI5 is faulty The finisher controller PCB is faulty The stapler does no leave home position when the stapler folder motor is driven for 1 5 sec The stapler does not return to home position when the stapler folder motor is driven for 1 5 sec The clock signal is disrupted for 1 sec or more while the stapler folder mo tor is driven The stapler home position sensor PI19 is faulty The stapler folder motor
132. e 6 1 COPIER The following screen will appear in response to COPIER gt OPTION lists of items will fol low Display Adjust Function Test Counter F05 601 01 5 81 CHAPTER 5 SERVICE MODE BODY COPIER gt OPTION gt BODY Use it to make machine related settings MODEL SZ Settings FIX CLN Settings FIX TEMP Settings HUM SW Settings 5 82 Use it to select the mode of indication by destination and of the ADF origi nal size detection 0 AB 6R5E 1 INCH 5R4E 2 3R3E 3 AB INCH 6RSE Use it to set fixing cleaning mode During last rotation after the end of printing the fixing assembly is ro tated idly at 1 4 the fixing speed 0 no cleaning default 1 once per 500 sheets temperature control at 225 idle rotation for 60 sec 2 once per 200 sheets temperature control at 225 C idle rotation for 60 sec 3 once per 100 sheets temperature control at 225 C idle rotation for 60 sec 4 not used 5 not used Use it to select a fixing control temperature 0 disable default 1 place priority on productivity keep control temperature constant 10 C 2 keep control temperature constant 6 3 keep control temperature constant 3 4 place priority on fixing keep control temperature constant 3 5 keep control temperature constant 46 C 6 keep control temperature constant 10 7 keep control temperature constant 1
133. e 1 Place A4R paper in the multifeeder and adjust the side guide to A4R 2 Select lt MF A4R gt to highlight and press the OK key The machine executes automatic adjustment and stores the value 3 Likewise perform steps 1 and 2 for A6R and A4 CHAPTER 5 SERVICE MODE COPIER gt FUNCTIONSFIXING lt FIXING gt Use it to execute fixing assembly related automatic adjustments NIP CHK Use it to obtain output for automatic measurement of the fixing nip width Using the Mode 1 Make a solid black print in A4 LTR 2 Make about 20 A4 LTR prints of the Test Sheet 3 Place the A4 LTR solid black output obtained in step 1 in the manual feed tray with the printed side facing down 4 Select lt NIP CHK gt and press the OK key After pickup the paper will stop between the fixing rollers and then de livered in about 20 sec 5 Measure the width indicated in the diagram gt Standard 5 5 0 3 mm Paper feed direction Standard lt a c 0 5 mm or less F05 501 07 Caution a and b are points 10 mm from both ends of the paper 5 69 CHAPTER 5 SERVICE MODE COPIERS gt FUNCTION gt PANEL lt PANEL gt Use it to check the control panel LCD CHK Use it to check the touch panel for missing dots Using the Mode 1 Select lt LCD CHK gt to highlight and press the OK key The entire face of the touch panel will go ON and remain white for several seconds and then blue for several seconds 2 Pres
134. e Uploading Backup Data Removing Stored Bachup Data Downloading Backup Data To Next To Next Ending the Service Support Tool Info F07 106 03 3 Press the START STOP key The LOAD LED lights 4 Choose suitable folder Highlight the model name and click Connect ex DADF H1 Service Support Tool DLMO Ver 1 2 Selecting Model Unit Available Model and Unit The list shows models and units thatmay be ServTool connected Select the PCB for the machine DADF H1 by clicking Fin J1 CPU Selected Model and Unit Model Unit Interface DADF H cru Rs232C Connect Check the selected model unit and click the Start button F07 106 04 7 29 CHAPTER 7 UPGRADING 5 Get ready for downloading as instructed on the screen Click OK to proceed further Support Tool DLM2 Ver 1 25 Confirm Downlo Selected Unit Model Unit DADF H1 CPU Download ready Check the following items 1 The computer and the finisher connected by cable 2 Finisher power is ON and connection cable control box Power LED is ON If download is ready follow these steps 1 Press the Start Stop button on the connection cable control box Check that the Start LED is ON 2 Click the lt OK gt button proceed to the ROM version select menu and select the ROM version to be downloaded Port Select To Unit Selection screen F07 106 05 6 Choose the ROM version to download Support Tool
135. e The counter will be cleared and it will read 00000000 Dividing Papers Between Small Size and Large Size Large size L lager than A4 LTR Small size S A4 LTR or smaller 5 100 CHAPTER 5 SERVICE MODE COPIER gt COUNTER gt TOTAL Guide to the Counters for Periodically Replaced Parts and Durables The machine is equipped with counters for periodically replaced parts and durables DRBL 1 DRBL 2 so as to provide an idea of when to replace the parts A small size sheet increments the counter reading by 1 while a large size sheet incre ments the count by 2 EX TR ROOL 00000201 00240000 0 000082 1 2 3 4 5 6 1 indicates the name of the part in the case of the example the transfer charging roller 2 indicates the counter reading actual number of sheets be sure to clear the reading after replacing the part 3 indicates the limit number of sheets before replacement to change select the item and enter a number using the keypad and then press the OK key 4 indicates the relationship between the counter reading and the limit 5 indicates a single exclamation mark for a ratio between 90 and 100 two marks for 100 and higher in the case of the example no indication is made 6 indicates the number of days to the estimated time of replacement the example shows 82 days List of COUNTER Items Level 1 COUNETR Mode description Level 2 TOTAL Level 3 SERVICE total counter
136. e belt 3 Scanner path foreign matter Move the scanner by hand Does it move smoothly NO Remove the dirt foreign matter from the scanner rail Remove any object that comes into contact with the scanner Use alcohol for cleaning thereafter apply a small amount of silicone oil FY9 6010 If the inverter PCB is not positioned correctly it can come into contact with the scanner 4 Wiring Connector Is the connection of the wiring and connectors from J401 of the reader con troller PCB to the scanner motor correct NO Correct the wiring and connect the connectors securely 5 Scanner motor M400 Reader controller PCB Is the drive signal present at J401 of the reader controller PCB J401 5 6 24 V J401 1 2 3 4 drive pulse YES Replace the scanner motor NO Replace the reader controller PCB 4 35 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 3 2 The scanning lamp fails to go ON 1 Wiring Connector Is the connection of the wiring and the connectors between the inverter PCB J4061 and the lamp correct NO Correct the wring and connect the connectors securely 2 Inverter PCB Is E220 indicated YES Replace the inverter PCB 3 Scanning lamp Reader controller PCB Execute the following in service mode COPIERS gt FUNCTION gt MISC R gt SCANLAMP Is the activation control signal present at J402 of the reader controller PCB 1402 2 LMP ON 1402 3 GND J402 4 24 VU YES The scanning lamp is faulty
137. e cable control box and check that the Start LED is OFF 2 Turn OFF the power to the finisher 3 After quitting the Service Suppot Tool quit Windows and turn OFF the power of the computer 4 Disconnect the cable used to connect the computer and the finisher 5 Turn ON the power to the copier and the finisher and check that the finisher is operating normally F07 106 09 1 6 4 Disconnecting 1 Press the START STOP key The LOAD LED goes off 2 Turn off the copier 3 Disconnect cable B from the finisher or ADF 4 Reattach the cover to the finisher or ADF 5 Turn on the copier 7 32 CHAPTER 7 UPGRADING 1 7 Upgrading by Replacing the DIMM ROM The following items may be upgraded by replacing the DIMM ROM the DIMM ROM will be provided as a service part on its own e Copier Reader controller PCB replacement of flash ROM DIMM 5V 1413 1 DC controller PCB by replacement of flash ROM DIMM 5V J322 2 Main controller PCB by replacement of BOOT ROM 3 3V J1010 see MEMO 3 Saddle Finisher G1 Finisher controller PCB replacement of ROM IC6 DIP type 4 Punch driver PCB by replacement of ROM IC1001 DIP type 5 Memo Memo DADF H1 Finisher J1 These products are updated using a personal computer The BOOT ROM 3 on the main controller PCB may be upgraded using a PC For details see the descriptions under 1 4 Upgrading the BOOT ROM HERE E 5 2
138. e function of slot 3 when the board in slot 3 of PCI is out of order Settings 0 normal default 1 disable not to use board function 5 95 CHAPTER 5 SERVICE MODE 7 TEST Test Print Mode The following screen will appear in response to COPIER gt TEST lists of items will fol low Display Adjust Function Option Test Counter F05 701 01 5 96 CHAPTER 5 SERVICE MODE COPIER gt TEST gt PG RU Use it to select the type of test print and generate it TYPE Caution Settings TXPH Settings PG PICK Settings Enter the number or the type of test print you want and press the OK key to generate it Be sure to return it to 00 after printing the test print 00 normal print 01 through 08 as in T05 701 01 Use it to switch between print modes for test printing PG gt TYPE 0 text mode 1 photo mode Use it to select the source of paper when generating a test print 1 cassette 1 default 2 cassett 2 3 cassette 3 4 cassette 4 5 through 6 not used 7 paper deck 8 multifeeder tray Type Input Numbers and Test Prints Input No 00 01 02 03 Description Input No Description image from CCD 04 blank normal print 05 halftone grid 06 solid black 17 gradations 07 vertical straight lines w image correction 08 horizontal straight lines 17 gradations w o image correction T05 701 01 5 97 CHAPTER 5 SERVICE MODE COPIER
139. e keys 2 and 8 of the control panel turn on the main power to start download mode You will not be able to perform the following if you start up in the usual way since the Box text file data and control data on the hard disk will be initial ized 4 Download all data using the Service Support Tool 4 79 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 7 2 DC Controller PCB J307 2310 J312 J314 J311 J320 J332 F04 607 02 6 7 3 Reader Controller PCB J406 J405 J404 J403 J402 J401 E i see uses ETOO V EN DES J413 J410 J409 J412 F04 607 03 4 80 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 7 4 Composite Power Supply PCB When replacing the PCB be sure to enter the settings indicated on the service label 1 in service mode F04 607 04 6 7
140. e plate Is the fixing inlet guide plate soiled with toner or the like YES Clean the guide 3 Fixing feed sensor lever No 1 delivery paper sensor lever Does the lever of the sensor in question move smoothly NO Correct the lever so that it moves smoothly 4 43 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 4 Fixing feed sensor PS13 No 1 delivery sensor PS15 Find the sensor that detected the jam in service mode COPIER gt DISPLAY gt JAM Is there paper over the sensor NO Check the wiring if normal replace the sensor 5 Delivery flapper movement Doe the delivery flapper move smoothly Further does it move back to its initial position by the work of the spring NO Correct the mechanism so that the delivery flapper moves smoothly 6 Delivery flapper Is the delivery flapper deformed or scratched YES Replace the flapper NO Check the leading edge of the paper to see if there is a margin 5 1 4 Duplex Feeding Assembly Paper guide plate Is there foreign matter around the paper guide Or is it deformed YES Remove the foreign matter and correct the deformation 2 Duplex inlet paper sensor lever Duplex output paper sensor lever Does the lever of the sensor in question move smoothly NO Correct the mechanisms so that the lever moves smoothly 3 Duplex inlet paper sensor PS17 Duplex outlet paper sensor PS18 Find the sensor that detected the jam in service mode COPIER gt DISPLAY gt JAM Is the pap
141. e registration guide Cleaning paper lint Transfer guide Cleaning Waste toner case Checking disposing Remove waste toner and then clean the toner case Replace the toner case if any F01 500 01 1 8 CHAPTER 1 MAINTENANCE AND INSPECTION 6 Cleaning the Bottom of the Developing Assembly If the bottom of the developing assembly is not cleaned thoroughly the residual toner can soil the back and the leading edge or left right edges of prints If soiling is noted clean also the transfer guide and the static eliminator at the same time as the bottom of the developing assembly 6 1 Cleaning the Bottom of the Developing Assembly 1 Open the front door 2 Slide out the developing assembly 1 3 Dry wipe the bottom of the developing assembly 4 Slide in the developing assembly 5 Close the front door F01 601 01 CHAPTER 2 IMAGE ADJUSTMENT BASIC PROCEDURE CHAPTER 2 IMAGE ADJUSTMENT BASIC PROCEDURE 1 Making Initial Checks 2 Checking the Scanner Side Requirements _________ 1 Use paper fresh out of package Check clean the following Moist paper will not allow correct 1 Mirrors 2 Lens evaluation of images 2 Use paper with the highest degree of 3 Standard white plate 4 Copyboard glass whiteness
142. e the saved backup data to the machine Downloa d the ba To Unit Selection Screen F07 202 07 8 Select ALL and select Start Storing Connected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA A Backup Data Available for Selection The list indicates the data that may be saved from among data saved on he hard disk of the selected ad COUNTER Click the appropriate data to save The selected data DEPTMNG will be indicated at the bottom LOGDATA Selected Backup Data Data Type Language Country Version English 05 jor 49 Start Storing F07 202 08 7 39 CHAPTER 7 UPGRADING 9 See the progress bar indicating the progress of the save operation 10 Select the drive to save the data to and enter the file name the select Save Service Support Tool DLM3 Ver 1 25Ee Uploading Backup Data x Com Mode High Speed Connected Model and Unit Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 59 Selected Backup Data Data Type Language Country Version ALL English USA 01 49 State of Saving Select the drive and enter the file name Save Sec File name Discard 8500 F07 202 09 11 Wh
143. e waste toner case 1 back in the machine and mount the waste toner qur case cover 2 with a screw 3 N 1 F03 304 03 3 15 CHAPTER 3 STANDARDS AND ADJUSTMENTS 4 Fixing System 4 1 Mounting the Locking Cam Unit 1 Check to see if the feeding assembly is locked in place 2 Match the arrow of the gear of the lock ing cam unit 1 against the middle of the gear 3 of the fixing drive unit e 1 where the rear 4 of the gear of the locking cam unit is in contact with the cut up 5 of the frame F03 401 01 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 Paper Deck 5 1 Mounting the Front Cover 1 When mounting the front cover be sure to match it against the coupling 1 of the paper level indicator F03 501 01 2 Besure to mount the front cover so that gap between the front cover 1 and the front upper cover 2 is 3 1 mm F03 501 02 If you operate the deck without matching the position of the pa per level indicator and the deck lifter the drive mechanism of the paper level indicator can be come damaged If you have moved the paper level indicator drive belt behind the front cover or the deck lifter be sure to per form the following two tasks 3 17 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 2 Adjusting the Paper Level Indicator 1 Move the drive belt 2 of the paper level indicator behind the front cover 1 by hand so that the white area
144. e wiring is faulty short circuit open circuit The Card Reader C1 is faulty The coin vendor is faulty The main controller PCB is faulty To clear the error execute the following in service mode COPIER gt FUNCTION gt CLEARSERR Is the Cad Reader C1 or the coin vendor connected securely NO Connect it securely 2 Coin vendor Main controller PCB E732 0001 Main cause Action Try replacing the Card Reader C1 or the coin vendor Is the problem cor rected YES End NO Replace the main controller PCB A fault is detected by the main controller PCB in the communication be tween reader controller PCB and the main controller PCB The connector has poor connection The reader controller PCB is faulty 1 Connector Reader controller PCB 6 30 Is the connection between the connector J1014 on the main controller PCB and the connector J409 on the reader controller PCB normal NO Correct the connection YES Replace the reader controller PCB CHAPTER 6 SELF DIAGNOSIS E733 0001 A fault is detected by the main controller PCB in the communication be tween the DC controller PCB and the main controller PCB Main cause The connector has poor connection The DC controller PCB is faulty Action 1 Connector DC controller PCB Is the connection between the connector J1015 on the main controller PCB and the conductor J316 on the DC controlled PCB normal NO Correct the connection YES Replace the DC controller
145. ecimal notation A D hexadecimal notation A D hexadecimal notation 5 27 CHAPTER 5 SERVICE MODE 3 2 R CON Indicates the input output ports of the reader controller PCB lt R CON 1 3 gt Address bit IO P01 IO P02 IO P03 IO P04 5 28 0 1 oU N amp __ DIN amp __ ONAA UNE TDINDMN Notation M400 M400 M400 M400 M400 M400 SD1 SD1 M400 Description scanner motor clock signal scanner rotation direction signal scanner motor drier drive enable signal not used scanner motor excitation original return signal motor driver controller reset signal scanner motor excitation mode set signal scanner motor excitation mode set signal not used EEPROM several clock signal EEPROM chip select signal EEPROM read serial data signal EEPROM write serial data signal scanner reception ready signal DDI scanner power supply ready signal DDI not used 12V ON OFF control signal for CCD serial transmission signal for DDI serial transmission signal for RS 232C serial reception signal for DDI serial transmission signal for RS 232C CCD drive signal output control signal original sensor drive control signal not used not used not used not used not used not used original sensor signal not used scanner drive current set signal not used COPIER I O R CON Remarks clock signal 0 cw 0 drive enabled 1 0 return to original default defa
146. eck 3 22 CHAPTER 3 STANDARDS AND ADJUSTMENTS 6 Cassette Feeding Unit W1 6 1 Mounting the Pedestal Main Motor 1 When mounting the pedestal main mo tor be sure to tighten the screws in the order indicated in the figure 1 through J ep R F03 601 01 3 23 CHAPTER 3 STANDARDS AND ADJUSTMENTS 7 Envelope Feeder Attachment 7 1 Envelopes and Type of Spring e Use the green painted spring for COM10 Monarch DL and YOUKEI 4 e Use the red painted spring for C5 and B5 7 2 Replacing the Spring 7 2 1 Replacing the Spring 1 Remove the two mounting screws 1 2 3 2 each and detach the side guide plate 2 front rear and the lifter 3 X d l n 1 702 01 2 Holding the bottom 1st 2nd loops of the spring 1 turn it clockwise to free it from the envelope feeder F03 702 02 3 24 CHAPTER 3 STANDARDS AND ADJUSTMENTS 3 4 Thread the edge of the spring 1 that comes as an attachment so as to fit it through the catch 1 2 and then the catch 2 3 Holding the bottom 1st and 2nd loops of the spring fit it through the catch 3 4 then thread it until distance A is about 15 mm from the catch 2 3 At this time check to make sure that the spring is firmly on the bottom plate 7 3 Changing the Size 7 3 1 Changing the Size 1 Match the lifter 1 and the side guide plate
147. ed backup data item click the lt Remove gt button Remove Return to Previous Screen F07 202 21 7 46 CHAPTER 7 UPGRADING 5 When the Delete Finish screen appears click OK Make the following selections to end the Service Support Tool Return to Previous Screen gt Return to Main Menu gt Ending the Service Support Tool gt End Service Support Tool DLMO Ver 1 25E Controlling Backup Data ou will not be a remove the bz 0 keep the back Removing backup data Model Unit Language Country Version File Name Data Type Date Time To remove the selected backup data item click the lt Remove gt button Remove Return to Previous Screen F07 202 22 7 47 APPENDIX A General Timing Chart General Timing Chart printer unit 2 2 sheets Single sided Direct Cassette reversal delivery r Job start command received _ Print command received r Print end command received PSTBY PINTR PRINT LSTR PSTBY Main motor M1 eparation charging bias aser activation re exposure lamp LAMP2 ransfer sheet to sheet interval bias CL3 ias AC Developing bias DC eparation static eliminating bias Primary charging bias DC Primary charging bias AC Transfer changing cleaning bias Fixing main heater H1 Fixing sub heater H2 Vertical path clutch CL1 Pickup motor M2 Pickup DOWN solenoid SL1 Cassette 1 re try paper sensor PS7 Laser scanner motor M10 Registration motor M9
148. el iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 49 A Selecting a SYSTEM Job Click the job key for SYSTEM Write the system software to the machine Recover the system software that has been backed up Recover the Backup system Save the backup data of the machine Upload the Backup Data Write the saved backup data to the machine Download the backup Data To Unit Selection Screen F07 202 15 6 Select the file to download and select Start Writing Connected Model and Unit Com Mode High Speed Model 198500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 59 n Backup Data Available for Selection The list shows data that may be downloaded Click the data to download to select Information on the selected data will be indicated at the bottom iR8500 Canon HK upd iR8500 Canon USA upd Tanon un Selected Backup Data Model Unit Language Country Version File Name Data Type Date Time fR8500 Canon upd 7 preo zm C 11 08 54 _ Start Writing F07 202 16 7 43 CHAPTER 7 UPGRADING 7 See the progress bar indicating the progress of the downloading operation At the end the following screen will appear Select OK im Service Support Tool DLM3 Ver 1 25Ee Downloading Backup Data Connected
149. em Cassette Capacity Hard disk Non image width Leading edge Direct Enlarge Reduce Trailing edge Left Right Auto clear Sleep mode Accessory Description 55 mm deep approx about 500 sheets of 80 g m paper 6GB Single side 2 541 5mm lt 2 5 1 5mm gt 1 Single side Less than B4 2 5 1 1 1 7mm lt 2 5 1 1 1 7mm gt 1 Over B4 3 5 0 6 2 8mm lt 3 5 0 6 2 8mm gt 1 Free size 5 5 1 5 5 0mm Double side 0 5mm Single side 2 5 1 5mm lt 2 5 1 5mm gt 1 Double side 2 5 2 0mm lt 2 5 2 0mm gt 1 Single side Over 0 5mm Double side Over 0 5mm Yes 2 min standard may be changed in 1 min increments between 0 and 9 min Yes 2 min standard may be changed in user mode to 10sec 1 2 10 15 20 30 40 50 60 90 min 2 3 or 4 hr DADF H1 Platen Cover Type E Document Tray D2 e Copy Tray F1 Saddle Finisher G1 Puncher Unit K1 2 3holes G1 H1 4holes J1 2 holes e Finisher J1 Inner 2Way Tray A1 Paper Deck L1 Cassette Feeding Unit W1 e Card Reader C1 e Network Multi PDL Printer Token Ring Network Interface Adapter iN TR2 1 The values within parentheses indicate when the DADF is used TA 101 05 The above specifications are subject to change for product improvement APPENDIX 1 4 Others Item Operating environment Temperature range Humidity range Atmospheric pressure Power consumption Maximum Standby Continuous Noise Copying Standby Ozone D
150. en the selected file has been stored on the selected drive the following screen will appear make the following selections to end the Service Support Tool OK To Unit Se lection Screen OK To Main Menu gt Ending the Service Support Tool gt End Service Support Tool DLM3 er 1 25Ee Uploading Backup Data x Mode High Speed Connected Model and Unit Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English USA 81 59 Selected Backup Data Data Type Language Country Version a Ekh Result of Uploading The backup data has been saved ec File name iR8500 Canon F07 202 10 7 40 CHAPTER 7 UPGRADING 2 2 4 Downloading Backup Data 1 Under Downloading Uploading select To Next Service Support Tool DLMO Ver 1 25E Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing ee Firmware Uploading Backup Data Removing Stored Bachup Data Downloading Backup Data Ending the Service Support Tool Info F07 202 11 2 Select SYSTEM and select Connect Service Support Tool DLMO Ver 1 25E Selecting Model Unit Available Model and Unit
151. equire periodical replacement 1 3 Side Paper Deck The side paper deck does not have parts that require periodical replacement 1 4 Cassette Feeding unit The cassette feeding unit does not have parts that require periodical replacement 1 5 Inner 2 Way Tray The inner 2 way tray does not have parts that require periodical replacement CHAPTER 1 MAINTENANCE AND INSPECTION 2 Consumables and Durables Some parts of the machine may require replacement over the period of product warranty because of wear or damage Replace them as needed 2 1 Checking the Time of Replacement Use service mode to find out when to replace a specific part COPIER gt COUNTER gt DRBL 2 2 Reader Unit The reader unit does not have parts designated as a durable 2 3 Printer Unit As of March 2001 No Part name Part No Q ty Life prints Remarks 1 Transfer roller FF6 0104 1 240 000 2 Transfer static eliminator 5 7246 1 240 000 3 Developing cylinder FG6 5714 1 480 000 4 Fixing cleaning roller FG6 5709 1 150 000 5 Pre exposure lamp FG5 6297 1 240 000 6 Pickup roller FF5 4552 020 2 120 000 Actual prints made 7 Feeding roller FF5 4552 020 2 120 000 Actual prints made 8 Separation roller FF5 4634 020 2 120 000 Actual prints made 9 Pickup roller FB1 8581 1 240 000 Actual prints made multifeeder 10 Separation pad FE5 4132 1 240 000 Actual prints made multifeeder 11 Fixing film unit 100V FG6 5712 1 150 000 12 Fixing film unit 115V FG6 6
152. er humidifier must not be cold or subject to dust There must not be a source of fire nearby The machine must not be subjected to ammonium gas The machine must not be subjected to the direct rays of the sun as necessary curtains must be provided The room must be well ventilated The floor must be flat to keep the machine level The source of power must provide power night and day Check the sight against the above requirements 1 2 Checking the Originals 1 2 3 Check to find out if the symptom is caused by the originals used or by the machine The copy density is optimum if set to index 5 1 Originals with a reddish tone tend to prevent reproduction of good contrast Originals of specific densities can produce copies that can be mistaken as faulty e An original with a reddish tint can produce copies with poor contrast z B g p p e Diazo copies used as originals or originals with a high degree of trans Memo parency can produce copies that can be mistaken as light copies Originals prepared in pencil or with a greenish tint can produce copies that can be mistaken as light copies 1 3 Checking the ADF Platen Copyboard cover and Copyboard glass standard white plate If the ADF platen copyboard cover or copyboard glass is soiled clean it with a solution of mild detergent if scratched replace it 4 1 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 1 4 Charging Roll
153. er and Static Eliminator 1 Check the transfer charging roller and the separation static eliminator for dirt and a fault damage 2 Check to make sure that the transfer charging roller and the separation static eliminator are correctly mounted 1 5 Checking the Developing Assembly 1 Check to make sure that the members on both ends of the drum are in contact Other wise light images can result 2 Check to see the surface of the developing cylinder is coated with an even layer of toner Otherwise light images or uneven density can result 1 6 Checking the Paper 1 Check to see if the paper used is of a recommended type Advise the user that paper not of a recommended type may fail to bring about expected results 2 Check to see if the paper is moist Moist paper can adversely affect transfer causing poor images or separation faults leading to jams and wrinkles Advise the user on the correct method of storing paper 1 7 Checking the Periodically Replaced Parts Check with the scheduled servicing chart and the table of periodically replaced parts Re place parts that have reached the ends of their lives 1 8 Image Adjustment Basic Procedure If the copies have uneven density difference between front and rear light images or foggy background try the Image Adjustment Basic Procedure first to see if the problem is corrected 4 2 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 1 9 Others In winter bringing a ma
154. er over the sensor NO Check the wiring if normal replace the sensor 4 Duplex motor M6 roller duplex assembly Select 4 in the following service mode COPIER gt FUNCTION gt PART CHK When the OK key is pressed does the duplex motor rotate YES Check the roller of the duplex assembly NO Check the wiring if normal replace the motor 4 44 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 5 2 Faulty Feeding 5 2 1 Double Feeding Pickup feeding separation roller releasing lever Separation roller When the releasing lever is pushed in toward the rear is the pickup roller released Further do the feeding roller and the separation roller come into firm contact NO The releasing lever spring is displaced or deformed Correct or replace it YES Check the separation roller for deformation and wear If a fault is found replace the separation roller 5 2 2 Wrinkles Pickup assembly Turn off the power supply while paper is moving through the feeding as sembly At this time is the paper wrinkled Or is it moving askew YES 1 Check the pickup assembly 2 Check the guide in front of the registration roller 3 Check the registration roller 2 Paper moist Try new paper Is the problem corrected YES The paper may be moist Advise the user on the correct method of storing paper 3 Paper non recommended type Try paper of a recommended type Is the problem corrected YES Advise the user to use pa
155. ermistor detects about 295 C or higher Main cause The fixing film unit is faulty 1 the thermistor has a short circuit The main power supply PCB is faulty The DC controller PCB is faulty Caution To clear the error execute the following in service move COPIER gt FUNCTION gt CLEARSERR Action 1 Fixing film unit Check the interval between pin and pin 2 and between pin 3 and pin 4 of the connectors 4 pin of the thermistor for electrical continuity Is it 0 Q short circuit YES The thermistor has a short circuit Replace the fixing film unit If the thermistor has a short circuit the indication in service mode S CREE COPIER gt DISPLAY gt ANALOG will be as follows from the start FIX 250 for the main thermistor FIX E 310 C for the sub thermistor 2 Main power supply PCB DC controller PCB Try replacing the main power supply PCB Is the problem corrected YES End NO Replace the DC controller PCB 6 4 CHAPTER 6 SELF DIAGNOSIS E002 0000 Main cause Caution Action E003 0000 Main cause Caution Action 1 State 2 Wiring The temperature of the fixing film is as follows 1 has exceeded 100 C but does not reach 115 C within 1 sec thereafter 2 has exceeded 140 C but does not reach 150 C within 1 sec thereafter 3 has exceeded 160 C but does not reach 165 C within 1 sec thereafter The fixing film unit is faulty i e the main thermistor TH1 has poor con tact
156. eveloping assembly Scanner Photosensitive drum 5 Clean the mirrors and lenses Is the problem corrected YES End NO Replace the drum unit 4 7 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 2 The copy is too light including solid black 1 Perform the Image Adjustment Basic Procedure Is the problem cor rected Check to make sure that the placement of the pattern print when the follow ing is executed in service mode is correct FUNCTION gt DENS gt PD ME YES End 2 Turn off the main power switch in the middle of copying operation and open the front cover Is the toner image on the photopositive drum before transfer more or less normal NO Go to step 7 Feeding unit Transfer charging roller 3 Is the feeding unit locked in place correctly NO Check the transfer charging roller pressure spring 4 Is there electrical leakage around the electrode of the feeding unit YES Check the electrode of the feeding unit 5 Is there dirt cracking or scratching on the transfer charging roller YES Replace the transfer charging roller 6 Are the position and the condition of the transfer charging roller locking spring normal NO Correct the position of the spring or replace the spring Paper transfer faulty 7T Try paper fresh out of package Is the problem corrected YES The paper may be moist Advise the user on the correct method of storing paper Advise the user that the use of paper not of
157. f service mode ADJUST OPTION COUNTER t may take several dozens of seconds to print out the list Using the Mode 1 Select lt P PRINT gt to highlight and press the OK key 2 The machine will deliver a total of three lists face down Source of Paper e Ifa specific paper is selected on the basic screen the corresponding source will be used If auto paper selection is used the topmost cassette will be used as the source of paper Use it to print out the history of key inputs made from the control panel Using the Mode 1 Select lt KEY HITS gt to highlight and press the OK key The machine generates a key input history AA AA BBBB CCCC xxxxxxxx AA time at which the key is pressed BB if number soft key number HARD hard key SOFT soft key ONET one touch key CC key type RESET reset key START start key GUIDE guide key USER MODE additional function key FNC COPY copy key within extended keys FNC_FAX fax key within extended keys POWER MIMI control panel power key function value 5 77 CHAPTER 5 SERVICE MODE HIST PRT USER PRT C1 ADJ Y C2 ADJ Y C3 ADJ Y C4 ADJ Y 5 78 COPIER gt FUNCTION gt MISC P Use it to print out the jam history and the error history stored for service mode Using the Mode 1 Select the item and press the OK key 2 The machine prints put the jam history and the error history Use it to print out the user mode settings from se
158. f the machine s main power switch and disconnect its power plug 2 Turn off the PC 3 Disconnect the parallel cable from the PC and the machine 4 If a network cable is connected connect it to its correct location and turn on the machine s main power switch 5 When the machine has started up start service mode to check the system version for the HDD COPIER gt DISPLAY gt VERSION gt MN CONT 1 4 Upgrading the BOOT ROM 1 4 1 Making Preparations When you upgrade the machine s BOOT ROM you will directly replace the contents of the ROM DIMM Take full care 1 Check to see that the machine s Data lamp is OFF 2 Turn off the machine s main power switch and disconnect the power plug and the net work cable B Limits on Preparing the BOOT ROM You will not be able to prepare the BOOT ROM unless the following condi Memo tions are met On this screen it is in the case of 188500 e The model of the machine is the same e g you cannot use the 162200 BOOT ROM data to upgrade an 1R5000 The parameter function COPY or PRINTER must match when down loading the system software i e you cannot use the 1R2200N PS PCL model BOOT ROM data to upgrade 162200 The same is true of from PS PCL model to COPY Any attempt made in disregard of the above will cause a mismatch error when the machine runs a check before writing 7 14 CHAPTER 7 UPGRADING 1 4 2 Connection The following discussions assume the u
159. f the transfer charging roller is about 10 kQ NO Replace the high voltage cord Check the feeding unit Composite power supply PCB DC controller PCB 8 Is there electrical continuity from the composite power supply PCB to the feeding unit The resistance of the high voltage cord of the transfer charging roller is about 10 YES Check the composite power supply PCB and the DC controller PCB CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS Transfer guide 9 Is there foreign matter in the transfer guide assembly or the transfer charging roller assembly and is there electrical leakage YES Remove the foreign matter Paper 10 Is there foreign matter in the transfer guide assembly or the transfer charging roller and is there leakage NO Try fresh paper or paper of a different type Development fault 11 Is the developing assembly in firm contact with the photosensitive drum Check to see that the developing block members are in firm contact with the photosensitive drum NO Fit the developing assembly once again YES Check the developing assembly Check the developing bias CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 4 The copy has uneven density darker at front 3 5 The copy has uneven density lighter at front Developing assembly 1 Are the developing block members of the developing assembly in firm contact with the developing assembly NO Check the developing assembly locking unit
160. g Cam Unit E A E 3 16 5 Paper Deck uoces eiit 3 17 5 1 Mounting the Front Cover 3 17 5 2 Adjusting the Paper Level Indicator 3 18 Adjusting the Position of Sup port Member 3 18 Mounting the Deck Pickup Roller 5 3 5 4 5 5 Removing the Deck Pickup Feeding ROUET cd coated tos 3 19 5 6 Orientation of the Deck Pickup Feeding 3 20 5 7 Adjusting the Deck Separation Roller Pressure 3 20 5 8 Position of the Deck Pickup Roller Releasing Solenoid SLID 3 21 5 9 Adjusting the Height of the Side Member is sac a teorie Put 3 22 5 9 1 Before Making Adjustments nent ty 3 22 5 9 2 Making Adjustments 3 22 6 Cassette Feeding Unit W1 3 23 6 1 Mounting the Pedestal Main Motor 3 23 7 Envelope Feeder Attachment 3 24 7 Envelopes and Type of Spring 3 24 7 2 Replacing the Spring 3 24 7 2 4 Replacing the Spring 3 24 7 3 Changing the Size 3 25 7 3 Changing the Size 3 25 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 1 Making Initial Checks 4 1 1 8 Image Adjustment Basic Procedure 1 1 Checking the Site of Installation 4 2 4 1 1 9 Others deo 1 2 Checking the Originals 4 1 2 Samples of Image Faults
161. g Stored Bachup Data Downloading Backup Data To Next To Next Ending the Service Support Tool Info F07 103 01 CHAPTER 7 UPGRADING 2 Start the machine s service mode and make the following selections COPIER gt FUNCTION gt S YSTEM gt DOWNLOAD Then press OK so that the machine will be in download standby mode notation STNDBY 3 Select SYSTEM RUI or Language and select the interface either Bi Centronics or Network The discussions that follow assume that you have selected bi Centronics On this screen it is in the case of 1R8500 Available Model and Unit The list shows models and units that may be iR8500 connected Selectthe PCB for the machine BOOT by clicking HDFormat Language Selected Model and Unit Model Unit Interface 58500 SYSTEM Bi Centro gt Connect Check the selected model unit and click the Start button F07 103 02 About the Language Module Language A language module is a unit containing the language data needed to indicate messages in the control panel each module designed for a specific lan guage Install only those language modules you need thus saving time spent for downloading You can switch among installed language modules in user mode common settings display language At time of shipment five modules languages are installed The modules will be lost once you format the had disk requiring you to install them once again
162. hat has been written has a fault The EEPROM has a fault The ADF controller PCB has a fault While the ADF is in standby the communication with its host machine is disrupted for 5 sec or more or while the ADF is in operation the commu nication with its host machine is disrupted for 0 5 sec or more The IPC communication is faulty The communication line has an open cir cuit The ADF controller PCB is faulty 6 37 CHAPTER 6 SELF DIAGNOSIS 1 3 Saddle Finisher G1 Error Codes When the finisher s self diagnostic mechanism has gone ON it may be reset by turning off and then on its host machine The host machine can still generate copies if the finisher cable is disconnected and the de livery path is set to the delivery tray of the host machine 1 3 1 Error Code of the Finisher Unit E501 0001 Main cause E505 0001 0002 Main cause E510 0001 0002 Main cause 6 38 The communication between the finisher controller PCB and the puncher drive PCB is disrupted The finisher controller PCB is faulty The puncher drive PCB is faulty When the main power is turned on the checksum of the finisher controller PCB has a fault When the main power is turned on the checksum of the puncher driverPCB has a fault The EEPROM is faulty The finisher controller PCB is faulty The puncher driver PCB is faulty The feeding roller does not leave home position when the feed motor is driven for 2 sec The fee
163. he image margin in service mode so that it is as indicated COPIER gt ADJUST gt FEED ADJ gt REGIST Decreasing the REGIST setting A decrease by 10 will increase the margin by 1 mm Edge of paper An increase by 10 will decrease the margin by 1 mm F03 104 01 1 5 Adjusting the Left Right Non Image Width 1 Adjust the non image width in service mode so that it is as indicated COPIER gt ADJUST gt ADJ XY gt ADI Y Edge of image Decreasing the ADJ Y setting Increasing the ADJ Y setting A decrease by 10 will An increase by 10 will increase decrease the margin by 1 mm the non image width by 1 mm 4 2 5mm 1 5 2 5 2 0 mm 0 2 4 6 t lt gt when the DADF H1 picks up an original in stream readig mode F03 105 01 3 5 CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 6 Adjusting the Leading Edge Non Image Width 1 Adjust the non image width in service mode so that it is as indicated COPIER gt ADJUST gt ADJ XY gt ADJ X Decreasing the ADJ X setting A decrease by 10 will decrease the width by 1 mm Image leading edge Increasing the ADJ X setting An increase by 10 will increase the width by 1 mm F03 106 01 2 Scanning System 2 1 After Replacing the Scanning Lamp Run CCD auto adjustment in Service Mode This updates the CCD adjustment data Print out a new service label L 1 CCD Auto Adjust COPIER gt FUNCTION gt CCD gt CCD A
164. heater operate NO See The fixing heater fails to operate Fixing lower roller pressure Thermistor Paper Service mode 5 Is the lower roller pressure nip width as indicated NO Replace the fixing assembly 6 Does the indication in the following service mode increase COPIER gt DISPLAY gt ANALOG gt FIX C NO Replace the film unit 7 Is the paper of a recommended type NO Try paper of a recommended type If the result is good advise the user to use paper of a recommended type 8 Set priority on fixing in the following service mode COPIER gt OPTION gt BODY gt FIX TEMP Is the problem corrected YES End 4 19 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 15 The copy has a displaced leading edge 3 16 The copy has a displaced leading edge large margin 3 17 The copy has a displaced margin no margin 1 Is an ADF used YES Correct the displacement by referring to the Service Manual of the ADF Original 2 Is the original placed correctly NO Place the original correctly Pickup roller Feeding roller Separation roller 3 Has the pickup feeding or separation roller of the cassette in question reached the end of its life YES Check the roller if worn replace it REGIST 4 Execute the following in service mode ADJUST gt FEED ADJ gt REGIST Is the problem corrected Note 1 YES End Registration roller Pickup Feeding guide 5 Does the problem occur only in double sided mode YES C
165. heck the rollers of the duplex feeding assembly NO Check and clean the following Registration rollers Pickup feeding guide Note 1 Making Adjustments e Generate a PG test pattern 6 solid bal e Make adjustments so that the leading edge margin is 2 5 1 5 mm A higher setting will decrease the margin 4 20 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 18 The copy is blurred Scanner drive cable 1 Is the cable wound on the wire pulley twisted or twined when the scan ner is moving Is there e foreign matter in the mirror pulley assembly YES Route the cable correctly Replace the cable Remove the foreign matter Scanner rail 2 Move the No 1 mirror base slowly by hand Does it move smoothly NO Clean the surface of the scanner rail with alcohol thereafter apply a small amount of silicone oil Drum drive assembly Photosensitive drum 3 Does the problem occur at intervals of about 94 mm YES Check the drum drive assembly Check the drum ends where developing block members remain in contact for a scratch or foreign matter Developing gear Drum drive assembly Drum unit 4 Does the problem occur at intervals of about 35 mm YES Check the developing assembly NO e Check the drum drive assembly Replace the drum unit 4 21 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 19 The copy is foggy horizontal 1 Does the problem occur at the same position o
166. hen making adjustments try to match the arrow 3 against the index each graduation being about 1 mm F03 103 02 3 3 CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 3 2 Adjusting the Registration for the Multifeeder Rear Front Try the following service mode first if not corrected perform the adjustments that follow COPIER gt FUNCTION gt MISC P gt MF ADJ 1 Open the multifeeder tray 2 Loosen the two screws 1 and move the side guide plate unit 2 back and forth to adjust F03 103 03 1 3 3 Adjusting the Registration for the Deck Try the following service mode first if not corrected perform the adjustments that follow COPIER gt FUNCTION gt MISC P gt DK ADJ Y n 1 Slide out the compartment j 2 Using the two screws 2 change the position of the latch plate 1 of the deck open solenoid SL2D found at the im left rear At this time use the index 3 on the latch plate as a reference F03 103 04 3 Close the compartment and check to make sure that the gap of the front cover is 3 1 mm 4 Ifthe gap is not 3 1 mm adjust the front cover 3 4 CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 3 4 Duplex Feeding Unit 1 Adjust the image margin as indicated using service mode COPIER gt ADJUST gt FEED ADJ gt ADJ REFE 1 4 Adjusting the Image Leading Edge Margin 1 Adjust t
167. her jam 8 manual feed tray 9 duplex unit standby jam from the Finisher J1 2 image request absent jam T05 201 03 T05 201 01 FFff Sensor Type jams in feeder Code Sensor type Sensor used ff Jam Sensors 0001 registration sensor delay PI6 Code Sensor 0002 registration sensor PI6 xx0l registration paper sensor PS10 stationary 02 multifeeder paper sensor PS22 0003 read sensor delay PI6 PI7 xx03__ pre registration paper sensor PS9 0004 read sensor stationary PI7 04 vertical path paper sensor Q1603 0005 delivery sensor delay PIT PI8 05 cassette 1 re try sensor PS7 0006 delivery sensor PI8 xx06 cassette 2 re try sensor PS8 stationary 07 cassette 3 re try sensor PS2C 0007 ADF open 08 cassette 4 re try sensor PS3C 0008 user ADF open 09 deck pickup sensor PS1D 0009 ADF cover open PI9 xxOA deck feed sensor PS6D 000A user cover open PI9 11 image leading edge sensor PS12 OOOB initial stationary PI6 PI7 PI8 12 fixing feed sensor PS13 000C pickup fault xx13 No 1 delivery sensor PS15 14 No 2 delivery sensor PS19B T05 201 04 relay delivery sensor PS19Z 15 No 3 delivery sensor PS21B 21 duplex inlet paper sensor PS17 xx22 duplex output paper sensor PS18 xx33 front cover switch SW3 xx34 right cover open closed sensor PS23 xx35 2 way delivery open closed sensor PS24B relay delivery open closed sensor
168. ht Removing Firmware Controlling Backup Data To remove stored backup data click the button miang Controlling Backup Data Return to Main Menu F07 202 19 7 45 CHAPTER 7 UPGRADING 3 Select the file to delete from the list of Backup Data Stored on Computer then select Remove Service Support Tool DLMO Ver 1 25E Controlling Backup Data Backup Data Stored on Computer The list shows the backup data items stored iR8500 Canon USA up onthe computer To remove any item select itby clicking iR8500 Canon Europe upd iR8500 Canon HK upd Removing backup data Model Unit Language Countr Version 58500 SYSTEM English 05 1 49 File Name Data Type Date Time fiR8500 Canon upd ALL 2001 03 02 11 08 54 To remove the selected backup data item click the lt Remove gt button Remove Return to Previous Screen F07 202 20 4 When the Delete Check screen appears check the description for the selected file and select Remove Service Support Tool DLMO Ver 1 25E Controlling Backup Data will not be able to recover the backup data once you have removed it o remove the backup data click the Remove button 0 keep the backup data click the Cancel button Removing backup data Model Unit Language Countr Version fiRg500 SYSTEM English jusa Ver 1 49 File Name Data Type Date Time fiR8500 Canon upd JALL 200 1 03 02 11 08 54 To remove the select
169. iR2200 1R2800 IR3300 SERVICE HANDBOOK REVISION 0 Canon MAY 2001 FY8 23BD 000 COPYRIGHT 2001 CANON INC Application This manual has been issued by Canon Inc for qualified persons to learn technical theory installation maintenance and repair of products This manual covers all localities where the products are sold For this reason there may be information in this manual that does not apply to your locality Corrections This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products When changes occur in applicable products or in the contents of this manual Canon will release technical information as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied reproduced or translated into another language in whole or in part without the written consent of Canon Inc COPYRIGHT 2001 CANON INC Printed in Japan Imprim au Japon Caution Use of this manual should be strictly supervised to avoid disclosure of c
170. ice gt _ SORTER Hif installed Fax board service mode FAX Hif installed BOARD Accessories board service mode cati Bi installed F05 102 01 5 2 CHAPTER 5 SERVICE MODE 1 3 Ending Service Mode e Press the Reset key once to return to the Service Mode Initial screen F05 101 03 e Press the Reset key twice to end service mode and return to the User screen standard 1 4 Backing Up Service Mode At the factory each machine is adjusted and its adjustment settings are recorded on the service label 1 inside the service book case behind the front cover If you have cleared the RAM and replaed the PCB the settings under ADJUST and OP If you have used service mode ADJUST FUNCTION OPTION be sure to turn off and then on the main power switch after ending service mode TION will all return to the factory settings Be sure to enter the settings indicated on the ser vice label You can print out the settings stored in the machine in service mode COPIER gt FUNCTION gt MISC P gt P PRINT In addition you can obtain a new service label using service mode COPIER gt FUNCTION gt MISC P gt LBL PRINT F05 104 01 5 3 CHAPTER 5 SERVICE MODE 1 5 Using Service Mode 1 5 1 Initial Screen hederae ie A COPIER Initial settings HQ rU ien FEEDER Touch an item to select FEEDER SORTER FAX and BOARD are i
171. ich may be any of the following a Paper Sensor Move the sensor lever by hand to simulate the presence of paper then check the Service Mode screen If it is difficult to check the Service Mode screen while moving the sensor lever put paper over the point of detection and then check the Service Mode screen b Open Closed Sensor Check the Service Mode screen while opening closing the cover unit in question c Position Sensor Presence Absence Sensor Move the unit in question by hand Try removing and then mounting it If the I O level changes in response to operation the sensor may be assumed to be normal To check a photointerrupter found inside a unit which is detached in con A junction with a drawer connector be sure to check the Service Mode while the unit in question is set The state of a sensor refers to any of the following e For a paper sensor the presence or the absence of paper e For an open closed sensor the state in which the cover unit is closed e For a home position sensor or a set sensor the item in question is in home position or set in place 4 47 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 E201 reader unit printer unit 6 2 1 Clutches 6 2 2 Solenoids and Switches F04 602 01 4 48 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 1 Clutches Reader Unit The reader unit does not have nay clutch e Printer Unit Electrical signal target Name C
172. igh Speed and press to move to step 6 B High speed mode is not supported on Windows NT and Windows 2000 dB Memo Selected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM If the following preparations have been made click OK The Centronics communication mode currently being selected is indicated If normal operation fails in the high speed mode switch to the low speed mode and execute If Windows do not supported can not select high speed mode F07 103 04 7 10 CHAPTER 7 UPGRADING 6 Click OK to start connection Service Support Tool DLM3 Ver 1 25Ee Checking the Start Selected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM If the following preparations have been made click OK off the machine Connect the PC and the machine using a bi Centronics cable Turn on the machine and start the download mode To Unit Selection Switch operation Screen mode F07 103 05 7 When connection is done the following screen will appear Click OK Selected Model and Unit Com Mode High Speed Model 188500 Unit SYSTEM Connected Model and Unit Model 188500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English USA 82 22 n The information needed for the job has been obtained Check the indicated descriptions and
173. iginal set sensor signal cover open close sensor signal feed motor clock signal pickup motor clock signal COPIER gt I O gt FEEDER Remarks 0 ON 0 ON 0 ON 1 paper present 1 paper present 1 paper present 1 open 1 paper present 0 open 5 33 CHAPTER 5 SERVICE MODE lt FEEDER 2 2 gt Address 05 input IO P06 output 07 8 IO P09 output IO P10 input IO P11 01 AD P02 AD P03 5 34 bit 0 1 2 7 0 7 Notation VRI PI5 PI4 PI3 PI2 M2 1 2 2 2 2 PI7 LED4 LED3 LED2 LEDI DIPSWS8 DIPSW7 DIPSW6 DIPSW5 DIPSW4 DIPSW3 DIPSW2 DIPSW1 VRI M2 1 Description original width volume last original sensor signal tray sensor 2 tray sensor 1 A4R LTR ID sensor push switch feed motor V ref pickup motor V ref feed motor phase A output feed motor phase A output feed motor phase B output feed motor phase B output not used not used read sensor signal not used not used not used LED ON signal 4 LED ON signal 3 LED ON signal 2 LED ON signal 1 not used not used not used not used mode set DIP switch 8 mode set DIP switch 7 mode set DIP switch 6 mode set DIP switch 5 mode set DIP switch 4 mode set DIP switch 3 mode set DIP switch 2 mode set DIP switch 1 not used original width volume feed motor current level pickup motor current level COPIER gt I O gt FEEDER Remarks 1
174. ill indicated after disposing of the waste toner perform the following 1 Waste toner case full detection mechanism Remove the waste toner case and turn off and then on the main power switch Is E019 absent YES The waste toner case full detection assembly is soiled with toner Clean both inside and outside of area A of the waste toner case with alcohol Make sure that no dirt remains inside and outside the area around the round recess 2 Waste toner full sensor DC Controller PCB Try replacing the waste toner case full sensor Is the problem corrected YES End NO Replace the DC controller PCB 6 9 CHAPTER 6 SELF DIAGNOSIS E032 0001 The DA unit connection is disconnected after connection Main cause The DA unit is faulty The main controller PCB is faulty Action 1 Connector Is the DA unit connected securely NO Connect it securely 2 DA controller Main controller PCB Try replacing the DA unit Is the problem corrected YES End NO Replace the main controller PCB 6 10 CHAPTER 6 SELF DIAGNOSIS E051 0000 At start up home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position Main cause The horizontal home position sensor is faulty The horizontal registration motor is faulty The DC controller PCB is faulty Action 1 Connector Are the connectors of the horizontal registration home position sensor and the horizontal registration
175. imensions Weight Consumables Copy paper Toner Description 15 to 30 59 to 86 F 5 to 80 810 6 to 1013 3 hpa 0 8 to 1 0 atm 1350W or less 48 W approx reference only 720 W approx reference only Sound power level Impulse mode 1R2200 66 dB or less 1R3300 71 dB or less 1R2200 40 dB or less 1R3300 50 dB or less 0 01 ppm or less avg 0 02 ppm or less max 565 W x 678 D x 1020 H mm 22 2 W x26 7 D x 40 2 H in With Cassette Feeding Unit W1 80 kg approx 176 3 Ib approx Keep wrapped to protect against humidity Keep away from direct sunshine and keep at 40 85 or less TA 101 06 APPENDIX Reproduction mode Direct Reduce IT 50 0 61 1 IV 70 7 V 81 6 VI 86 5 Enlarge IV 200 0 III 141 4 II 122 4 I 115 4 Side Paper size A3 297x420mm A3 A4 210x297mm A4 A5 149x210mm A5 B4 257x364mm B4 B5 182x257mm B5 AAR 297x210mm AAR BSR 257x182mm B5R ASR 210x149mm ASR ASR ASR B5R B5R B4 gt B5R B5R A4R A4R B4 gt A4R AAR B5R ASR ASR A4 gt B5 B5 gt B4 B4 5 A3 A3 gt 5 B4 B4 AAR B4 B4 5 gt B5 B5 B4 gt A3 B5 gt A4 A4 copies min 1 to N iR2200 16 22 18 14 28 18 18 18 18 18 18 18 18 18 28 14 16 16 14 14 28 16 22 162800 16 28 18 14 28 18 18 18 18 18 18 18 18 18 28 14 16 16 14 14 28 16
176. ing on the main controller PCB Using the Mode 1 Select CNT MCON to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the counter for servicing on the DC controller PCB Using the Mode 1 Select CNT DCON to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the backup data for the user mode settings specifications ID mode group ID mode memory etc Using the Mode 1 Select MMD to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the card group ID related data Using the Mode 1 Select CARD to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the alarm log Using the Mode 1 Select lt gt to highlight and press the OK key 2 Turn off and then on the main power switch 5 75 CHAPTER 5 SERVICE MODE COPIER gt FUNCTIONSMISC R lt MISC R gt Checking reader unit related operations SCANLAMP Use it to check the scanning lamp for activation Using the Mode 1 Select lt SCANLAMP gt to highlight and press the OK key 2 The scanning lamp goes ON 3 Press the Stop key to turn off the lamp 5 76 CHAPTER 5 SERVICE MODE lt MISC P gt COPIER gt FUNCTION gt MISC P Use it to check the operation of the printer unit P PRINT Caution KEY HIST Use it to print out the contents o
177. intensity increased analog port CHAPTER 5 SERVICE MODE delivery motor current switch 1 P011 3 1 0 0 gt gt 5 delivery motor current switch 2 Current A P005 5 1 0 1 1 0 3 0 0 5 T05 305 01 5 43 CHAPTER 5 SERVICE MODE 4 ADJUST Adjustment Mode 4 1 COPIER The following screen will appear in response to COPIER gt ADJUST Display I O Function Option Test Counter CCD F05 401 01 5 44 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt AE lt AE gt Use it to execute AE adjustment If you have cleared the RAM on the reader controller PCB enter the settings indicated on the service label AE TBL Use it to adjust the density of text for image density adjustment Range of 1 to 9 default 5 adjustment Copy density White j White Original density A higher setting generates darker text A lower setting generates darker text F05 401 02 5 45 CHAPTER 5 SERVICE MODE COPIERS gt ADJUST gt ADJ XY lt ADJ XY gt Use it to adjust the image read start position If you have cleared the RAM on the reader controller PCB and replaced the PCB use it to enter the settings indicated on the service label ADJ X Use it to adjust the scanner image leading edge x direction Range of 250 to 290 1 being 0 1mm adjustment Caution Be sure to execute it before adjusting the margin Do not use this mode to create a margi
178. it 4 2 1 Pickup fails 1 General condition Slide out and then in the cassette Is the sound of the lifter fall heard NO See The lifter fails to move up 2 Sensor In service mode COPIER gt DISPLAY gt JAM find the sensor that detected the jam Is the sensor lever and the sensor itself normal NO Replace the sensor lever or the sensor 3 Releasing lever for pickup separation roller Push in the releasing lever toward the rear Is the pickup roller released Do the feeding roller and the separation roller come into firm contact NO The releasing lever spring is displaced or deformed Correct or replace it 4 Pickup feeding separation roller Execute pickup operation Does the roller rotate YES The movement of paper is faulty because of wear on the pickup feeding separate roller Replace the roller Pickup drive assembly Is there damage foreign matter on the gear of the pickup roller drive assem bly YES Replace the gear Remove the foreign matter 6 Pickup motor M2 Execute the following in service mode code 3 of COPIER gt FUNCTION gt PART CHK gt MTR i e MTR ON Is the motor control signal present at J1602 of the pickup PCB J1602 1 A J1602 2 A J1602 3 B J1602 4 YES Replace the pickup motor Pickup PCB DC controller PCB Execute the following in service mode code 3 of COPIER gt FUNCTION gt PART CHK gt MTR i e MTR ON Is the motor control signal present at J302A of the DC controller PCB
179. itches used in the machine those needed for service work in the field are discussed A A 4 78 1 Some LEDs emit dim light when they are off because of leakage cur rent this is a normal condition and must be kept in mind 2 VRs that may be used in the field VRs that must not be used in the field o Do not touch those VRs and check pins not discussed herein they are for exclusive use in the factory and require high accuracy and special instru ments CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 7 1 Main Controller PCB J1012 J1029 J1022 J1060 J1019 N J1024 J1061 J101 1 41013 lt p a L s1006 SW1002 J1028 1 d og i J1020 HB J1058 5 B noz J1003 FA J1001 F04 607 01 The DIP switch SW1002 is designed for adjustments at the factory and is not normally used in the field When Replacing the PCB gt a Transfer the following from the old to new PCB e shorting connector of J1060 e BOOT ROM of 11010 e SDRAM counter memory PCB b Protect the back up data as follows 1 Back up all data using the Service Support Tool 2 Replace the main controller 3 While holding down th
180. ite power supply PCB and the terminal on the developing assembly is about 10 NO Check the connection and replace the cable If the problem is still not corrected 1 Replace the composite power supply PCB 2 Replace the DC controller PCB Drum unit Transfer charging system 5 Try replacing the drum unit Is the problem corrected YES End NO Check the transfer charging system 4 23 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 21 The copy is completely blank Developing assembly 1 Is the developing assembly locked to the photosensitive drum during copying NO Check the locking mechanism of the developing assembly Developing assembly drive mechanism 2 Is the developing cylinder rotating during copying NO Check the drive mechanism of the developing assembly 3 Is the image of the test print PG gt TYPE 1 through 8 normal YES Go to step 10 Transfer charging roller 4 Is the transfer charging roller mounted properly NO Check the mounting condition 5 Is leakage noted on the transfer charging roller YES Check the transfer charging roller Transfer high voltage cord 6 Is the connection of the transfer high voltage cord normal Is there elec trical continuity in the transfer high voltage cord The resistance of the transfer high voltage cord is about 10 NO Connect the cord properly Replace the transfer high voltage cord DC controller PCB 7 Try replacing the DC controller PCB Is
181. ithin 2 sec 0003 Data is written to the error register of the communication IC IPC on the main controller PCB four times or more within 2 sec Main cause The connector has poor connection The ADF controller PCB is faulty The finisher controller PCB is faulty The DA unit PCB is faulty The card reader PCB is faulty Action a E711 0001 Connector ADF controller PCB Is the interface cable between the ADF controller PCB an the reader con troller PCB normal NO Correct the cable YES Replace the ADF controller PCB b E711 0002 connector Finisher controller PCB Is the interface cable between the finisher controller PCB and the DC con troller PCB normal NO Correct the cable YES Replace the finisher controller PCB c E711 0003 Connector DA unit PCB Is the interface cable between the DA unit PCB and the main controller PCB normal NO Correct the cable YES Replace the NE controller PCB 6 26 CHAPTER 6 SELF DIAGNOSIS E712 0001 The communication is not resumed 3 sec or more after data has been writ ten to the error register of the communication IC IPC on the ADF control ler PCB 0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC IPC on e reader controller PCB Main cause The connect has poor connection The main power supply PCB is faulty The ADF controller PCB is faulty The reader controller PCB is faulty Action Connector Is the interface able
182. k signal of the main motor present at the con nector J308 on the DC controller PCB Lock signal J318 A10 MM LOCK YES Replace the main motor NO Check the wiring if normal replace the DC controller PCB 6 7 CHAPTER 6 SELF DIAGNOSIS E014 000 After the fixing motor drive signal is generated the clock signal does not arrive within 1 3 sec Main cause fixing motor M19 is faulty The DC controller PCB is faulty Action 1 Connector Is the connector of the fixing motor connected NO Connect the connector 2 Main power supply PCB Is the drive voltage 24 V of the fixing motor supplied by the main power supply PCB Main power supply PCB between J202 3 24VU1 S and 7202 4 OVU1 NO Replace the main power supply PCB 3 Fixing motor M19 DC controller PCB Press the Start key Is the lock signal of the fixing motor present at the con nector J312 on the DC controller PCB Lock signal J312 B4 FSRM LOCK the DC controller PCB change from 0 to about 5 V YES Replace the fixing motor NO Replace the DC controller PCB 6 8 CHAPTER 6 SELF DIAGNOSIS E019 0000 The waste toner case is full of waste toner Main cause waste toner case is full The waste toner case full detection mechanism is soiled The waste toner sensor is faulty The DC controller PCB is faulty Caution To clear the error dispose of the waste toner and turn off and then on the main power switch Action If the error is st
183. l humidity detection signal room temperature detection signal AC monitor signal not used RS232C detection signal for debug RS233C detection signal for debug not used power supply communication signal not used not used not used not used not used ADC reception data signal ADC serial clock signal ADC transmission data signal error interrupt signal DDI interrupt signal power supply communication signal image leading edge sensor detection signal not used not used not used not used not used not used not used not used COPIER gt I O gt DC CON Remarks A D A D A D A D A D A D A D 200V model only 1 paper present CHAPTER 5 SERVICE MODE lt DC CON 7 7 gt Address bit P027 P028 29 P30 P31 P32 P33 P34 P35 0 1 NNN amp WNrR DIN DUN FW WN Notation THI TH2 VRI 53 53 Description 100 200V detection signal not used ADC chip select signal not used not used not used not used used as terminal CPU check LED On signal not used not used not used not used not used not used not used main thermistor ON signal sub thermistor ON signal multifeeder paper width detection signal drum thermistor ON signal humidity detention signal room temperature detection signal AC monitor signal COPIER gt I O gt DC CON Remarks 1 LOOV 0 200V A D hexadecimal notation A D hexadecimal notation A D hexadecimal notation A D hexadecimal notation A D hexad
184. l Ver info F07 104 01 Downloading Backup Data 7 15 CHAPTER 7 UPGRADING 2 Select the correct BOOT and select an interface bi Centronics or Network The ex ample selects iR8500 for BOOT and Network is selected for Interface Service Support Tool DLMO 1 25E Selecting Model Unit Available Model and Unit The list shows models and units that may be 18 9500 connected Select the for the machine BOOT by clicking HDFormat Language RUI SYSTEM 1885004 BOOT SYSTEM Selected Model and Unit Model Unit Interface iR8500 Network Connect Check the selected model unit and Bi Centro To Main Menu button Network h F07 104 02 3 To enter the IP address or the host name of the machine to connect click Set host name Service Support Tool DLM4 Ver 1 25Ee Checking the Start Selected Model and Unit Model iR8500 Unit SYSTEM the following preparations have been made click OK Turn off the machine Connect the PC and the machine using a network cable Turn on the machine and start the download mode Set host name OK F07 104 03 7 16 CHAPTER 7 UPGRADING 4 Enter the IP address or the host name here 172 16 1 1 and click Save Then click OR Selected Model and Unit Model 188500 Unit SYSTEM If the following preparations have been made click OK Turn off the Connect the on the The
185. lace Otherwise they may fail to start up 10 When downloading ends turn off the by making the following selections OK To Unit Selection Screen OK To Main Menu gt Ending the Service Support Tool End 1 4 4 After Downloading 1 Turn off the machine s main power switch and disconnect the power plug 2 Turn off the PC 3 Disconnect the network cable cross cable and the PC from the machine 4 If a network cable is connected connect it to the correct location and turn on the machine s main power switch 5 When the machine has started up start service mode and check the version of the BOOT ROM COPIER gt DISPLAY gt VERSION gt BOOT ROM 7 19 CHAPTER 7 UPGRADING 1 5 Formatting the HDD If you have replaced the HDD you must format it and then download the system soft ware RUI and language 1 5 1 Making Connections The discussions that follow assume the use of a parallel cable 1 Using a parallel cable connect the PC to the parallel connector on the left side of the controller e At this time the PC must remain OFF e Connect the 25 pin connector of the bi Centronics cable to the PC and the 36 pin con nector to the machine 2 Turn on the PC and start up the Service Support Tool 3 Connect the machine s power plug to the power outlet while holding down 2 and 8 of the keypad at the same time turn on the main power switch 1 5 2 Starting Formatting 1 Under Downloading Uploading
186. le Indicates the version of the Chinese file traditional Indicates the version of the Chinese file simplified 5 9 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt USER lt USER gt Indicates items related to the User screen and the user LANGUAGE Indicates the language paper size configuration used Indication lt LANGUAGE xxyy zz aa gt Where xx higher 2 characters country code See JIS yy lower 2 chargers language code See ISO639 ZZ destination code 00 Canon 01 OEM 02 common all aa paper size configuration code 00 AB 01 Inch 02 A 03 all sizes MODEL Indicates the model 0 1R2200 1 1R2800 2 1R3300 COPIER gt DISPLAY gt ACC STS lt ACC STS gt Indicates the connection of accessories FEEDER Indicates the connection of an ADF 0 absent 1 present SORTER Indicates the connection of a finisher and a puncher nit Indication XY Where X 0 absent 1 finisher 2 saddle finisher Y 0 puncher unit absent 1 2 hole 2 2 3 hole 3 4 hole FRN 4 4 hole SWDN DECK Indicates the connection of a paper deck option 0 absent 1 present CARD Indicates the connection of a card reader option 0 absent 1 present DATA CON Indicates the connection of a remote diagnostic device 0 absent 1 copy data controller 2 NE controller CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt ACC STS RAM Indicates the size of memory mounted to the main controller
187. ler PCB is faulty Action 1 State Does the scanner operate when the power is turned on NO 4 2 9 The No 1 mirror base does not operate 2 Scanner home position sensor PS400 Reader controller PCB Move the No 1 mirror base by hand from home position Does the output of the scanner home position sensor change J405 2 on the reader control ler PCB is 5 V in HP or OV away from HP NO Replace the sensor YES Replace the rear controller PCB E204 0001 While an original is being read the image leading edge signal does not ar rive from the ADF Main cause The ADF controller PCB is faulty The reader controller PCB is faulty Caution When this code occurs no code is indicated but the keys are locked The code may be checked in service mode COPIER gt DISPLAY gt ERR Action 1 Read sensor S2 Try replacing the read sensor of the ADF Is the problem corrected YES End 2 ADF controller PCB Reader controller PCB Try replacing the ADF controller PCB Is the problem corrected YES End NO Replace the reader controller PCB 6 15 CHAPTER 6 SELF DIAGNOSIS E220 0001 A fault is detected on the inverter PCB for the scanning lamp Main cause inverter PCB is faulty The reader controller PCB is faulty Action 1 Wiring Is the wiring from the scanning lamp to the reader controller PCB normal NO Connect the connector firmly and correct or replace the wiring 2 Inverter PCB Reader controller
188. ler home position sensor S3 is faulty the harness connector is discon nected or an open circuit exits The delivery motor relay harness is faulty The return roller is faulty CHAPTER 6 SELF DIAGNOSIS E580 0000 Cause E585 0000 Cause The delivery tray upper limit sensor S13 goes ON while the delivery tray ascent descent motor M5 is in operation The clock signal of the delivery tray ascent descent motor clock sensor S9 is not detected 15 times or more within 0 8 sec while the delivery tray as cent descent motor M5 is in operation The delivery tray paper height sensor S10 does not go ON 4 sec after the delivery tray ascent descent motor M5 starts to move up The delivery tray paper height sensor S10 does not go OFF 4 sec after the delivery tray ascent descent motor M5 starts to move down The delivery tray ascent descent motor M5 is faulty The delivery tray pa per height sensor S10 is faulty the harness is disconnected or an open cir cuit exits The delivery tray ascent descent motor lock sensor S9 is faulty the connector is disconnected or an open circuit exits The delivery tray ascent descent motor is subjected to an excess load The finisher controller PCB is faulty At the start of the motor CCW operation the stack handling motor M2 may be driven for a specific number of rotations however the stack deliv ery lever home position sensor S8 does not go ON The stack handling mo
189. ller PCB is faulty The paddle does not leave home position when the paddle motor is driven for 2 sec or more The paddle does not return to home position when the paddle motor is driven for 2 sec or more The stack ascent descent guide does not leave home position when the paddle motor is driven for 2 sec or more The stack ascent descent guide does not return to home position when the paddle motor is driven for 2 sec or more The paddle home position sensor PI2 is faulty The stack ascent descent home point sensor PixxO is faulty The paddle motor 2 is faulty The fin isher controller PCB is faulty CHAPTER 6 SELF DIAGNOSIS E590 0001 0002 Main cause E592 0001 to 0005 0006 Main cause E593 0001 0002 Main cause The puncher does not return to home position when the puncher motor is driven for 250 msec The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven The puncher home position sensor PI1P is faulty The puncher motor is faulty The puncher motor clock sensor PI3P is faulty The puncher driver PCB is faulty In the course of sensor output automatic adjustment the light receiving voltage is 2 5 V or less even when the light emitting voltage is set to 4 4 V In the course of output automatic adjustment the light receiving voltage is 2 5 V or more even when the light emitting voltage is set to In the course of sens
190. ller PCB is faulty Making Corrections 1 Connectors Are the connector J205 on the main power supply PCB and the connector J308B on the DC controller PCB securely connected zero cross signal J205 7 J308B 1 NO Connect the connectors securely 2 Main power supply PCB Main controller PCB Try replacing the main power supply PCB Is the problem corrected YES End NO Replace the DC controller PCB CHAPTER 6 SELF DIAGNOSIS E302 0001 0002 Main cause Action 1 Connector 2 CCD unit During shading the shading processing does not end on the reader control ler PCB after 1 sec During stream reading the edge white addition processing does not end on the rear controller PCB after 10 sec The CCD PCB is faulty The wiring is faulty short circuit open circuit The reader controller PCB is faulty Are the connectors J6001 J6002 on the CCD PCB and the connectors J5002 J5003 on the reader controller PCB connected securely NO Connect the connectors securely Try replacing the CCD unit Is the problem corrected YES End 3 Reader controller PCB Main controller PCB Try replacing the reader controller PCB Is the problem corrected YES End NO Check the wiring if normal replace the main controller PCB 6 19 CHAPTER 6 SELF DIAGNOSIS E315 Main cause Action 6 20 Any of the following is true in the image processing by the main controller 1 The image data has a fault 2 The enc
191. lot Environmental considerations Power supply Dimensions Weight Tray names Without the Saddle Finisher G1 FA 104 01 Description 3 in total 1 bin No 2 delivery slot Delivery tray inside host machine External No 3 delivery slot option Face down Plain paper recycled paper between 64 g m and 90 g m A3 279 4x431 8mm 11 x17 to AS STMT 250 sheets A4 B5 LTR 100 sheets other sizes 100 sheets A4 B5 LTR 50 sheets other sizes None in particular None 149x420x254mm 5 87 in x16 5 in x10 in WxDxH 3 5kg 7 7 16 TA 104 01 No 1 delivery slot host machine No 2 delivery slot No 3 delivery slot Copy Tray F1 Saddle Finisher G1 gt APPENDIX 5 ENVELOPE FEEDER ATTACHMENT B1 5 1 Systems Item Method of pickup Reference of paper movement Switching of size Size of stack Maximum number of envelopes Control panel display Power supply Dimensions Weight Operating environment Description Front loading Center In user mode By cassette side plate By spring to suit envelope size As determined by envelope specifications 10 to GCPM No No 565 W x523 D x95 H mm 22 2 W x20 6 D x3 74 W inches 3 4 kg 7 5 16 As determined by host machine TA 105 01 Remarks By user By user By service person TA 105 02 The stack must not exceed the label index with envelope YOUKEI 4 in use decrease in speed occurring in continuous feed Uses th
192. lty Action Wiring Is the wiring from the main controller PCB to the DC controller PCB nor mal NO Correct the wiring 2 Control panel CPU PCB Main controller PCB Try replacing the control panel CPU PCB Is the problem corrected YES End NO Replace the main controller PCB 6 17 CHAPTER 6 SELF DIAGNOSIS E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison 0002 The data read does not match the data written to EEPROM 0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data Main cause The EEPROM IC403 of the reader controller PCB is faulty The reader controller PCB is faulty Action 1 Execute the following in service mode COPIER gt FUNCTION gt CLEARSCON Is the proem corrected YES End After executing the service mode be sure to enter the service mode data newly 2 EE PROM Reader controller PCB Try replacing the EE PROM Is the problem corrected YES End After replacement be sure to enter the service mode data newly NO Replace the rear controller PCB After replacement be sure to en ter the service mode date newly E261 0000 The intervals of zero cross signals deviate from the tolerance range while the fixing heater is supplied with power Main cause The wiring is faulty short circuit open circuit The main power supply PCB is faulty The DC contro
193. ly Inner 2 Way Tray A1 relay delivery assembly m SS Inner 2 way tray Al relay delivery assembly 5 21 CHAPTER 5 SERVICE MODE COPIER gt I O gt DC CON lt DC CON 2 7 gt Address bit Notation Description Remarks P005 0 M6 duplex motor pulse signal INI 1 M6 duplex motor pulse signal IN2 2 M6 duplex motor pulse signal IN3 3 M6 duplex motor pulse signal IN4 4 M6 duplex motor drive signal IO 5 M6 duplex motor drive signal I1 6 FM4 curl reducing fan 1 drive signal 1 ON 7 5 curl reducing fan 2 drive signal 1 ON P006 0 primary DC charging motor signal 1 ON 1 primary charging ON signal 1 ON 2 static eliminator ON signal 1 ON 3 developing AC bias ON signal 1 ON 4 developing DC bias ON signal 1 ON 5 fixing bias ON signal 1 ON 6 heater relay ON signal 1 ON 7 M8B 2 way delivery outlet motor pulse signal 10 1 70 0 100 P007 0 transfer mode signal 0 1 ON 1 transfer mode signal 1 1 ON 2 transfer mode signal 2 1 ON 3 transfer mode signal 3 1 ON 4 transfer ON signal 1 ON 5 scanner output signal 4 6 scanner output signal 5 7 not used P008 0 S1 toner level detection signal 1 toner present 1 not use 2 S2 waste toner case full detection signal 1 full 3 1 main motor lock detection signal 0 locked 4 M10 laser scanner motor lock detection signal 0 locked 5 M4 fixing motor lock detection signal 0 locked 6 24V detection signal 0 detected 7 SW3 front over o
194. m corrected YES End 2 Laser scanner unit DC controller PCB Try replacing the laser scanner unit Is the problem corrected YES End NO Replace the DC controller PCB 6 13 CHAPTER 6 SELF DIAGNOSIS E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated Main cause The wiring is faulty short circuit open circuit disconnection The laser scanner motor M10 is faulty The main power supply PCB is faulty The DC controller PCB is faulty Action 1 Connector Are the connector J312 on the DC controller PCB and the relay connector connected securely NO Connect the connectors securely 2 Main power supply PCB During printing does the voltage between J204 1 and J204 2 on the main power supply PCB change from 0 to about 24 V NO Replace the main power supply PCB 3 Laser scanner unit DC controller PCB Try replacing the laser scanner unit Is the problem corrected YES End NO Replace the DC controller PCB 6 14 CHAPTER 6 SELF DIAGNOSIS E202 The home position sensor does not go ON when the main power switch is turned on 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm 0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm Main cause scanner home position sensor PS400 is faulty The scanner motor M400 is faulty The reader control
195. mage memory The wiring is faulty short circuit open circuit The HDD is faulty The main controller PCB is faulty CHAPTER 6 SELF DIAGNOSIS E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM Main cause The HDD is faulty The main controller PCB is faulty Making Corrections 1 Wiring Are the connection and cable normal between the connector J1025 on the main controller PCB and the connector J2005 of the HDD NO Correct the connection and the cable 2 System software Try re installing the system software Is the problem corrected YES End 3 HDD Main controller PCB Try replacing the HDD and downloading the system software Is the prob lem corrected YES End NO Replace the main controller PCB E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB Main cause The wiring is faulty short circuit open circuit The fax PCB is faulty The main controller PCB is faulty Making Corrections Wiring Are the connection and the cable between the connector J 1005 on the main controller PCB and the connector J31 on the FAX PCB normal NO Correct the connection and the cable 2 FAX PCB Main controller PCB Try replacing the FAX PCB Is the problem corrected YES End NO Replace the main controller PCB 6 23 CHAPTER 6 SELF DIAGNOSIS E677 0001 A fault occurs it the combination between any of the printer boards acces
196. marks stallation 120 000 ment of drum Laser opti Folding mirror Use special tool cal unit Pickup Feeding assembly base feeding as Fixing inlet guide up sembly per lower Pre registration paper lint Transfer guide Developing Developing member assembly Base developing as sembly Waste toner Waste toner case Inspect remove collection Remove the contents assembly and clean with alcohol Replace the bottle if necessary 1 7 CHAPTER 1 MAINTENANCE AND INSPECTION 5 Points to Note for Scheduled Servicing Unless otherwise indicated use lint free paper and alcohol mounting the component back into the machine Unless otherwise specified do not use a moist cloth for cleaning e Provide scheduled servicing at the specified intervals e If you used solvent check to make sure that the solvent has dried before Original size sensor Cleaning blower brush Lens Reflecting shade Cleaning blower brush Cleaning blower brush Gcanterrail Copyboard glass No 1 through No 3 mirrors Lubricating Cleaning Cleaning blower brush Scanner cable Bending mirror Cleaning special tool Developing assembly base Dry wiping Feeding assembly base Cleaning Developing assembly bottom Cleaning Inlet guide upper lower Cleaning solvent Pr
197. move the resin ring 1 and detach the deck pickup feeding roller 2 and the drive belt 3 to the front 505 01 3 19 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 6 Orientation of the Deck Pickup Feeding Roller When mounting the deck pickup feeding roller 1 be sure that the belt pulley 2 is toward the front of the machine The pickup feeding roller rubber on the other hand may be attached to the pickup feeding roller shaft in either orientation CN 1 F03 506 01 5 7 Adjusting the Deck Separation Roller Pressure If double feeding or pickup failure occurs when the deck is used as the source of pa per move the position of the pressure spring 2 of the deck separation roller 1 e f pickup failure occurs move the 1 spring in the direction of arrow A If double feeding occurs move the spring in the direction of arrow B F03 507 01 3 20 CHAPTER 3 STANDARDS AND ADJUSTMENTS 5 8 Position of the Deck Pickup Roller Releasing Solenoid SL1D Before detaching the deck pickup roller releasing solenoid 1 from the support plate keep note of the position of the sole noid with reference to the two fixing screws 2 on the solenoid Or mark the position of the solenoid on the support plate with a scribe to indicate the position The solenoid must always be positioned in its initial loca tion
198. n Vertical side plate Copyboard glass Standard white plate Lower setting 4 Higher setting F05 401 03 ADJ Y Use it to adjust the CCD read start position X direction Range of 100 to 400 1 being 0 1 mm adjustment Lower setting Read start position Higher setting Original Vertical size plate F05 401 04 5 46 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt ADuJ XY ADJ S Use it to adjust the scanner home position Range of 16 to 128 adjustment Caution Do not use this mode it is for factory use only ADJ Y DF Use it to adjust the read start position in main scanning direction when the ADF is in use ADF horizontal registration adjustment Range of 100 to 400 1 being 0 1 mm adjustment Print image Lower setting Higher setting Feed direction F05 401 06 STRD POS Use it to adjust the CCD read position for stream reading Range of 0 to 60 1 being 0 1 mm adjustment 5 47 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt CCD lt CCD gt Use it to make CCD shading related adjustments If faulty images are generated after the execution of COPIER gt FUNCTION gt CCD gt CCD ADJ enter the settings indicated on the service label SH TRGT Use it to enter the white level target value for shading correction SH PATIO Use it to enter the data on the white level ratio the standard white plate and the standard white paper for shading correction EGGN ST Use it to enter the adjustment
199. n 2 Reference to general I O address circuit diagram TO indication A3 18 N A3 18 J A3 2 H A3 7 I A3 7 I P004 0 2 1 ON 0 OFF P009 4 0 ON P004 1 3 1 ON 0 OFF P009 5 0 ON P005 6 1 ON 0 OFF P009 6 0 ON P005 7 1 ON 0 OFF P009 7 0 ON 4 55 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 1 3 Y PS400 Ra 5401 E s P529 6 i 52522 PS1 Jd 8S F04 602 04 4 56 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 1 3 e Reader Unit Electrical signal target Name PS400 R CON Scanner home position sensor PS401 R CON Copyboard cover sensor SD1 R CON Original sensor e Printer Unit 1 3 Electrical signal target Name BD DC CON BD sensor PS1 DC CON Cassette 1 paper sensor PS2 DC CON Cassette 2 paper sensor PS3 DC CON Cassette 1 paper level sensor 1 PS4 DC CON Cassette 1 paper level sensor 2 PS5 DC CON Cassette 2 paper level sensor 1 PS6 DC CON Cassette 2 paper level sensor 2 PS7 DC CON Cassette 1 re try paper sensor Reference to general circuit diagram A3 18 H A3 17 H A3 19 H Reference to general circuit diagram A3 13 K A3 19 N A3 19 M A3 20 M A3 20 M A3 20 M A3 20 M A3 20 M T O address T O indication IO P06 4 1 HP IO P06 6 Remarks 0 open 1 closed copyboard ADF IO P03 5 0
200. n all copies made in Di rect YES Go to step 5 Scanning lamp 2 Does the scanning lamp flicker while the scanner is moving forward YES Check the scanning lamp and the inverter PCB Drum unit 3 Does the problem occur at intervals of 94 mm YES Replace the drum unit Wiring 4 Is the wiring between the scanning lamp the inverter PCB and the reader assembly NO Correct the wiring Developing assembly 5 Is the coating of toner on the developing cylinder normal NO Check the developing bias Scanner Feeding system 6 Make reduced copies about 50 to 6096 and compare them against copies made in Direct Is the position of the problem different YES Check the scanner NO Check the feeding assembly 4 22 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 20 The copy has inadequate sharpness Copyboard glass 1 Is there oil or the like on the copyboard glass Is there foreign matter on the copyboard glass stay YES Clean the copyboard glass Scanner 2 Clean the scanning lamp reflecting plate mirrors and lenses Is the problem corrected YES End Mirror position 3 Is the horizontal reproduction ratio in Direct as indicated NO Adjust the position of the No 1 mirror an the No 2 mirror Developing bias 4 Are the connection and the electrical continuity of the high voltage for the developing bias normal The resistance of the cable for the developing bias and the resistance between the terminal of the compos
201. n off and then on the main power switch Use it to clear the RAM on the DC controller PCB Using the Mode 1 Select DC CON to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the RAM on the reader controller PCB Using the Mode 1 Select lt R CON gt to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the backup data for the service mode COPIERP2 OPTION Using the Mode 1 Select lt SERVICE gt to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the jam history Using the Mode 1 Select lt JAM HSIT gt to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the error code history Using the Mode 1 Select lt ERR HITS gt to highlight and press the OK key 2 Turn off and then on the main power switch CHAPTER 5 SERVICE MODE E355 CLR PWD CLR ADRS BK CNT MCON CNT DCON MMI CARD ALARM COPIER gt FUNCTION gt CLEAR Use it to clear the password of the system administrator in user mode Using the Mode 1 Select lt PWD CLR gt to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the address book data Using the Mode 1 Select lt ADRS BK gt to highlight and press the OK key 2 Turn off and then on the main power switch Use it to clear the counters for servic
202. n signal bit 1 50 bit6 1 bit7 1 100 bit7 0 15 0 PS7 cassette 1 re tray paper detection signal 1 paper present 1 PS8 cassette 2 re tray paper detection signal 1 paper present 2 PS9 pre registration paper detection signal 1 paper present 3 PS10 registration paper detection signal 1 paper present 4 PS11 horizontal registration paper detection signal 1 paper absent 5 PS13 fixing feeding detection signal 1 paper absent 6 PS15 No 1 delivery detection signal 1 paper present 7 PS16 No 1 delivery full detection signal 1 paper present 16 0 PS17 duplex inlet paper detection signal 1 paper absent 1 PS18 duplex outlet power detection signal 1 paper absent 2 PS19B No 2 delivery detection signal 1 paper present 3 PS20B No 2 delivery full detection signal 1 paper present 4 PS21B No 3 delivery detection signal 1 paper present 5 PS22 multifeeder paper detection signal 1 paper absent 6 PS23 right cover open closed detection signal 1 open 7 PS24B 2 way delivery open closed detection signal 1 open P017 0 optional input signal 0 1 optional input signal 1 2 optional input signal 2 3 optional input signal 3 4 optional input signal 4 5 not used 6 not used 7 not used 5 24 CHAPTER 5 SERVICE MODE lt DC CON 5 7 gt Address bit P018 P019 P020 P021 0 1 amp c 109 t1 gt _ DIN DUN FP _ _ COIN DUN FW Notation M9 M9 PS26 COPIER gt I O gt DC CON
203. n the following is suspected main controller PCB DC controller PCB composite power supply PCB Developing assembly 4 Is the developing cylinder insulated from the GND of the machine Turn off the main power switch and disconnect the connector J130 of the composite power supply PCB then check the length between J130 1 and the metal plate of the host machine for electrical continuity NO Check the area around the developing cylinder and the develop ment connectors High voltage system 5 Is PG solid white foggy YES Check the high voltage system Service mode 6 Adjust the setting of the following up to 30 of the factory value ADJUST gt DEVELOP gt DE OFST Is the problem corrected YES End Developing bias DC controller PCB 7 Try replacing the composite power supply Is the problem corrected YES End NO Replace the DC controller PCB 4 13 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 7 The copy is foggy vertical 3 8 The copy has a black line vertical fuzzy thick Primary charging roller 1 Clean the charging roller in user mode Is the problem corrected YES End Scanner 2 Clean the mirrors and lenses Is the problem corrected YES End Developing assembly 3 Is the coating of toner on the developing cylinder even NO 1 Check the edge of the blade of the developing assembly 2 Dry wipe the surface of the developing cylinder Photosensitive drum External light 4 Is there a scratch in the pe
204. nd back for soiling The margin must meet the following standards Leading edge 2 5 1 5 mm Left edge 2 5 1 5 mm Right edge 0 5 mm or more Trailing edge 2 5 41 1 1 7 mm smaller than 4 2 5 2 0 mm 3 5 40 6 2 8 mm B4 or larger 3 5 2 0 mm 5 5 1 5 5 0 mm free size lt gt when the DADF HI picks up an original in stream readig mode 4 Optical Unit Clean the following using a blower brush to clean if the dirt is excessive use alcohol 1 No 1 2 3 mirror 2 original illuminating reflecting plate 3 lens 4 original size sensor 5 Scanner Drive System 1 Scanner cable check the tension and adjust as necessary Inspect and adjust the scan ner cable only when the machine has made the first 250 000 prints 2 Scanner rail clean the slide area and apply silicone oil FY9 601 1 1 4 CHAPTER 1 MAINTENANCE AND INSPECTION 10 11 12 13 14 Feeding System Clean the following 1 feeding assembly base 2 fixing inlet guide upper lower 3 transfer guide 4 pre registration assembly paper lint Image Formation System Clean the following developing member 2 developing assembly bottom Optical Unit Clean the following with a special tool 1 bending mirror Image Formation System Inspect and as necessary remove the waste toner and then clean the waste toner case or replace the waste toner case if any 1 sure to dispose of the water toner according to
205. ndicated only when installed SORTER F05 105 01 1 5 2 Level 1 Level 2 Item Screen Level 1 items Display Adjust Function Option Test Counter oe item to VERSION USER ACC STS 5 5 ENNO MISC Touch an item to ERR select F05 105 02 5 4 CHAPTER 5 SERVICE MODE 1 5 3 Level 3 Item Screen Adjust Function i Option Test Counter lt VERSION gt lt 1 2 gt lt RREADY gt DC CON 01 10 R CON 01 01 READY ready to accept a service copy job PANEL 00 02 JAM paper jam present FEEDER FF D9 SERVICE service mode under way SORTER WAITING initial rotation under way NIB 01 00 DOOR cover open COPYING copying under way PS PCL 30 05 ERROR error present LIPS Ed NO TONER toner absent p m WTNR FUL waste toner case full NO OIL fixing oil absent NO PAPER paper absent ACTIVE non copying operation To previous page To next page C under way J F05 105 03 Display I O Function Option Test Counter lt ADJ XY gt 1 1 READY gt ADJ X XXXXX yyyyy aaaaa bbbbb Press an item to highlight and select ADJ X Input value of idi values y Use to switch between Use to accept the input setting Stop key use to stop va
206. ng switch 6 Vertical path roller clutch Pedestal main motor Cassette pickup motor Right cover open closed sensor Cassette3 re try paper sensor Cassette4 re try paper sensor Vertical path paper sensor Cassette3 paper sensor Cassette4 paper sensor tte3 paper level sensor0 Cassette3 paper level sensor Cassette4 paper level sensorO Cassette paper level sensorl Cassette3 size detecting switch Cassette4 size detecting switch Pickup roller DOWN solenoid E Inner 2 Way Tray A1 General Circuit Diagram Name 2 way delivery inlet motor 2 way delivery outlet motor
207. nge of adjustment C4 ADJ Y Range of adjustment MF ADJ Y Range of adjustment 5 56 Use it to enter the cassette 1 horizontal registration adjustment value Enter a value in relation to the registered value for the laser write start position for paper picked up from the cassette 1 32 to 32 in steps 1 step being 0 16 mm Use it to enter the cassette 2 horizontal registration adjustment value Enter a value in relation to the registered value for the laser write start position for paper picked up from the cassette 2 32 to 32 in steps 1 step being 0 16mm Use it to enter the cassette 3 horizontal registration adjustment value Enter a value in relation to the registered value for the laser write start position for paper picked up from the cassette 3 32 to 32 in steps 1 step being 0 16mm Use it to enter the cassette 4 horizontal registration adjustment value Enter a value in relation to the registered value for the laser write start position for paper picked up from the cassette 4 32 to 32 in steps 1 step being 0 16mm Use it to enter the horizontal registration adjustment value for the multifeeder Use it to enter a laser write start position value in relation to the regis tered value for paper picked up from the multifeeder tray 32 to 32 in steps 1 step being 0 16mm CHAPTER 5 SERVICE MODE DK ADJ Y Range of adjustment FRAME X Range of
208. nication error with sorter finisher Code Description E716 Communication error with pedestal E717 Communication error with ASSIST E719 Card reader coin vendor communication error E732 Reader communication error E733 Printer communication error E737 SDRAM error E740 Ethernet board error E741 PCI bus error E742 board error E743 Mcon Rcon communication error Rcon detection E803 MPWS power supply voltage error low voltage error E805 Fan rotation error E901 Pedestal main motor rotation error ADF E420 Back up data read error E421 Back up data write error E422 IPC error Saddle Finisher Gl E501 Communication error Punch unit E505 Back up RAM E510 Feed motor E514 Delivery motor E530 Width plate shift motor E531 Stapler motor E532 Stapler slide motor E537 Alignment motor E540 Tray ascent descent motor E577 Paddle motor E590 Puncher motor E592 Puncher sensor error E593 Puncher shift motor ESF1 Saddle folder motor Finisher J1 E500 Communication error E514 Stack handling motor E530 Rear alignment motor E531 Stapler motor E537 Front alignment motor E577 Delivery motor E580 Delivery tray ascent descent motor E585 Stack handling error CHAPTER 6 SELF DIAGNOSIS 1 1 Detail Codes copier E000 0000 The reading of the main thermistor does not reach 30 C 1 sec after the main power switch is turned on Or it does not reach 70 2 sec thereafter Main c
209. nsor PS23 DC CON A3 8 J A3 8 N A3 9 N A3 7 N A3 7 N A3 15 N A3 15 N Right cover open closed sensor PS26 DC CON Fixing film sensor S1 DC CON Toner sensor S2 DC CON A3 8 J A3 18 N A3 6 I Waste toner case full sensor 83 DC CON Environment sensor A3 17 N P015 1 1 present 0 absent P015 2 1 present 0 absent P015 3 1 present 0 absent P015 4 0 present 1 absent P025 7 1 present 0 absent P015 5 0 present 1 absent P015 6 1 present 0 absent P015 7 1 present 0 absent P016 0 0 present 1 absent P016 1 0 present 1 absent P016 5 0 present 1 absent P016 6 1 open 0 closed P021 0 P008 0 1 present 0 absent P008 2 1 full P023 4 P33 A D P023 5 P34 A D Remarks paper paper paper paper paper paper paper paper paper paper paper toner waste toner humidity room temperature 4 59 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 3 3 PS401 7 Qe Sree 4 60 oa a LA ER e S2 QU F04 602 04 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 5 Sensors 3 3 Electrical signal target Reference to general I O address Remarks Name circuit diagram TO indication 4 DC CON A3 17 J P013 0 to 4 Cassette 1 size sensor 95 DC CON A3 16 J P014 0 to 4 Cassette 2 size senso
210. nting on the Ist 2nd side of a double sided print higher setting causes stronger effects 0 to 10 5 53 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt FEED ADJ lt FEED ADJ gt Use it to make feeder related adjustments If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label REGIST Use it to adjust the timing at which the registration roller clutch goes ON A higher setting delays the timing at which the registration roller clutch goes ON thereby decreasing the leading edge margin Range of 600 to 600 in mm adjustment ADJ REFE Use it to adjust the horizontal registration for re pickup e If the image is displaced to the front increase the setting Range of 50 to 50 in mm adjustment ARCH Use it to adjust the degree of arching on the registration roller Use it to fine adjust the degree of arching paper is caused to make against the registration roller Range of 100 to 200 in 0 1 mm default 80 adjustment COPIER gt ADJUST gt CST ADJ CST ADJ Use it to make cassette manual feeder related adjustments If you have cleared the RAM on the DC controller PCB and replaced the PCB be user to enter the settings indicated on the service label If you have replaced the paper width detect ing VR or want to enter settings newly be sure to execute FUNCTION gt CST in service mode MF A4R Use it to enter the paper width
211. o execute all of the following in sequence WHITE ME PD DENS PD ME WHITE ME Use it to execute automatic density correction of the white level Using the Mode 1 Place standard white paper 10 sheets or more of papers commonly used by the user on the copyboard glass 2 Select lt WHITE ME gt to highlight and press the OK key 3 The scanning lamp makes a single scan and the machine ends operation rear Standard white paper F05 501 05 PD DENS Use it to generate a print pattern for density auto adjustment for text mode Caution The machine uses the PD method for binary processing in text mode be sure to use this mode as automatic density adjustment Using the Mode 1 Select lt PD DENS gt to highlight and press the OK key 2 See that the machine uses cassette 2 as the source of paper and generate a 17 gradation print pattern The print pattern will be used when executing lt PD ME gt 5 66 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt DENS PD ME Use it to execute automatic density correction for text mode to read PD DENS output Using the Mode 1 While keeping the following in mind place the PD DENS output on the copyboard glass as indicated The printed side must face down The whiter side lighter of the 17 gradations must face the vertical size plate The output must be placed in relation to the index in the left rear of the copyboard glass 2 Select lt PD ME gt t
212. o highlight and press the OK key 3 The scanning lamp goes ON and OFF 13 times making as many scans automatically f OK is indicated end the work f NG is indicated discussed under Standards and Adjustments in Chapter 3 Place it so that the printed side faces down PD DENS output F05 501 06 5 67 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt DPC lt DPC gt Use it to execute potential related operations D GAMMA Caution Use it to execute photosensitive drum resistance measurement control APVC Use this mode only for the following do not rely on this mode unless nec essary When making adjustments after replacing the drum unit When isolating the cause when copy density automatic adjustment PD ME ends in NG When obtaining an idea of the life of the drum Using the Mode 1 Select the item and press the OK key 2 The machine generates a blank copy and ends automatically 3 See that the machine indicates the result of measurement under DISPLAY gt HV STS gt PRIMARY COPIER gt FUNCTION gt CST lt CST gt Use it to execute size automatic adjustment for the multifeeder MF A4R MF A6R MF A4 Caution 5 68 Use it to adjust the paper width basic value for the multifeeder AAR width 210 mm A6R width 105 mm A4 width 297 mm To make fine adjustments after entering the basic value use ADJUST gt CST ADJ gt MF A4R MF A6R MF A4 Using the Mod
213. odel and Unit Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English USA 82 25 The information needed for the job has been obtained Check the indicated descriptions and press DK F07 202 05 6 When connection is done the following screen appears Click Service Support Tool DLM3 Ver 1 25Ee Connecting to the Machine Selected and Unit Com Mode High Speed Model iR8500 Unit SYSTEM Connected Model and Unit Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English USA 81 59 The information needed for the job has been obtained Check the indicated descriptions and press OK F07 202 06 7 38 CHAPTER 7 UPGRADING 7 Select Upload the Backup Data on the Service Support Tool screen Connected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Uersion State English usa 81 59 n Selecting a SYSTEM Job Click the job key for SYSTEM Write the system software to the machine eS ee AEG Ee LE TEST System Software Download R the syst ft that has b 7 7 Recover the Backup system Save the backup data of the machine Uploa d the Ba ckup Data Writ
214. odel and Unit Model Unit Interface 58500 SYSTEM Bi Centro gt Connect Check the selected model unit and click the Start button To Main Menu F07 202 02 7 36 CHAPTER 7 UPGRADING 3 At this time if the notation in the upper right of the screen is High Speed go to step 5 if Low Speed go to step 4 Selected Model and Unit Lom Mode High Speed Model 188500 Unit SYSTEM If the following preparations have been made click OK Turn off the machine Connect the and the machine using a bi Centronics cable Turn on the machine and start the download mode F07 202 03 4 Click Switch operation mode to bring up the Centronics Communication Mode Change screen Select High Speed and click OK to move to step 5 Selected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM If the following preparations have been made click OK The Centronics communication mode currently being selected is indicated If normal operation fails in the high speed mode switch to the low speed mode and execute If Windows do not supported Ipt vxd can not select high speed mode C Low Speed F07 202 04 7 37 CHAPTER 7 UPGRADING 5 Click OK to start connection Service Support Tool DLM3 er 1 25Ee Connecting to the Machine Selected Model and Unit Model iR8500 Unit SYSTEM Connected M
215. oding decoding operation for image data has a fault 3 The image processing element of the main controller PCB has a fault The image data is faulty The main controller PCB is faulty The HDD is faulty If this error occurs during normal copying or printing the job in question image data is cleared when the main power switch is turned off and then on again i e the machine will be reset If this error occurs frequently however a fault on the main controller PCB is a possibility Further if this error occurs in a specific image within the MAIL BOX damage in data may be assumed be sure to delete the image from the MAIL BOX CHAPTER 6 SELF DIAGNOSIS E601 0000 When an image is transferred between the main controller PCB and the HDD the main controller PCB detects a fault in control information 0001 When an image is transferred between the main controller PCB and the DC controller PCB the DC controller PCB detects a fault in the control infor mation Main cause The wiring is faulty short circuit open circuit The HDD is faulty The DC controller PCB is faulty The main controller PCB is faulty Action a E601 0000 Wiring Are the connection and the cable between the connector J1017 on the main controller PCB and the connector J1551 on the HDD normal YES End NO Correct the connection cable 2 HDD Main controller PCB Try replacing the HDD and download the system software Is the problem corrected YES En
216. of the contacts of the primary charging roller developing assembly or transfer charging roller soiled Or is there poor contact YES Clean the contact and set it once again Is the wiring between the contacts for the following normal DC controller PCB J301 composite power supply PCB J136 primary charging roller developing assembly transfer charging roller a DC controller PCB J301 lt gt composite power supply PCB J136 b composite power supply PCB J130 7 lt gt primary charging roller con tact c composite power supply PCB J130 1 lt gt developing assembly contact d composite power supply PCB FT133 lt gt transfer roller contact NO Correct the connection 3 Composite power supply PCB DC controller PCB Try replacing the composite power supply PCB Is the problem corrected YES Yes NO Replace the DC controller PCB CHAPTER 6 SELF DIAGNOSIS E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal 0002 While the laser is ON the BD signal cycle is outside a specific range 20 times or more continuously 0003 While the laser is ON the horizontal sync signal cycle is outside a specific range 20 times or more Main cause The wiring is faulty short circuit open circuit The BD PCB is faulty The laser scanner unit is faulty The DC controller PCB is faulty Action 1 BD PCB Try replacing the BD PCB Is the proble
217. onfidential information COPYRIGHTO 2001 CANON INC CANON iR2200 iR2800 iR3300 REV 0 MAY 2001 PRINTED IN JAPAN IMPRIME AU JAPON CONTENTS Contents CHAPTER 1 MAINTENANCE AND INSPECTION Periodically Replaced Parts 1 1 1 1 Reader Unit sesso doors 1 1 1 2 Printer Unit oh ones 1 1 1 3 Side Paper 1 1 1 4 Cassette Feeding unit 1 1 1 5 Inner 2 Way Tray 1 1 2 Consumables and Durables 1 2 2 1 Checking the Time of Replacement 1 2 2 2 Reader oerte 1 2 2 3 Pinter Unit oie ee 1 2 2 4 Side Paper 1 3 2 5 Cassette Feeding Unit 1 3 2 6 Inner 2 Way Tray Al 1 3 3 Periodical Servicing Procedure 1 4 4 Scheduled Servicing Chart 1 6 41 Reader etr ean 1 6 4 2 Printer Unit aso eter take 1 7 5 Points to Note for Scheduled Servicing En 1 8 6 Cleaning the Bottom of the Developing 1 9 6 1 Cleaning the Bottom of Devel oping Assembly 1 9 CHAPTER 2 IMAGE ADJUSTMENT BASIC PROCEDURE Making Initial Checks 2 1 2 Checking the Scanner 1 2 3 Checking the Printer Side 1 3 2 2 4 Checking the Printer Side 2 3 2 2 5 Checking the Printer Side 3 3 2 2 CHAPTER 3 STANDARDS
218. or output automatic adjustment the light emitting volt age is set to 4 4 V or more Horizontal registration sensor Puncher waste full sensor The horizontal registration sensor is faulty The puncher waste sensor is faulty The puncher driver PCB is faulty The puncher not leave home position when the puncher shift motor is driven for 1 sec The puncher does not return to home position when the puncher shift motor is driven for 1 sec The horizontal registration home position sensor PI2P is faulty The puncher shift motor M2P is faulty The puncher drive PCB is faulty 6 41 CHAPTER 6 SELF DIAGNOSIS ESF 1 0001 0002 0003 Main cause 6 42 The folding roller does not leave home position when the stapler folder mo tor is driven for 1 5 sec The folding roller does to return to home position when the stapler folder motor is driven for 3 5 sec or more The clock is disrupted for 1 sec or more while the stapler folder motor is driven The folding roller home position sensor PI12 is faulty The stapler folder motor M7 is faulty The stapler folder clock sensor PI14 is faulty The finisher controller PCB is faulty CHAPTER 6 SELF DIAGNOSIS 1 4 Finisher J1 Error Codes When the finisher s self diagnostic mechanism has gone ON it may be reset by turning off and then on its host machine While the finisher is out of order prints can still be made by disabling the finisher opera tion as follows othe
219. ownload Mode To start download mode 1 While holding down 2 and 8 on the keypad at the same time turn on the power switch 2 Hold down 2 and 8 on the keypad until the bottom of the touch panel indicates the message Download Mode Partition Available for Formatting the Hard Disk BOOTDEV ALL 7 1 CHAPTER 7 UPGRADING Downloading in Service Mode To start download mode 1 Start service mode 2 Make the following selection COPIER gt FUNCTION gt S YSTEM gt DOWNLOAD Then press OK so that the machine will be in download standby mode message STANDBY Partition Available for Formatting the Hard Disk PDLDEV FSTDEV DOSDEV mode the machine will treat data from the interface as a local print job and accordingly will increment the job count When you use the Service Support Tool be sure to switch the machine to download mode in advance by following the instructions on the screen If you use the Service Support Tool while the machine is not in download 1 1 2 Making Pre Checks Prepare the following e PC to which the Service Support Tool version 1 25 or later has been installed e System CD for 1R2200 AR2800 1R3300TYPE e Connection cable The type of cable depends on how the machine is to be connected to the PC e In the case of a bi Centronics interface obtain a parallel cable indicating IEEE 1284Std compliant e Using a Network Cable Connect the machine with the PC using a cros
220. p to 630 mm long 0 normal mode default 1 extra length mode Key indicated Use it to enable or disable a warning for the result of dust detection in stream reading mode 0 disable indication default 1 enable indication Use it to enable or disable the indication of the serial number in response to a press on the Counter Check key 0 enable default 1 disable Use it to select the number of lines for printing in photo mode 0 141 lines default 1 134 lines Use it to enable or disable the use of a copy job auto start when the coin ro bot card reader is used 0 enable copy job auto start default 1 disable copy job auto start Use it to enable or disable original size detection in book mode 0 disable original size entered from control panel default 1 enable original size detected automatically Use it to enable or disable the network scan function 0 disable default 1 enable 5 87 CHAPTER 5 SERVICE MODE COPIER gt OPTION gt USER Soft Counter Specifications The soft counters are classified a follows in terms of input numbers 100s total 5005 scan 200s 600s box 300s print 700s received file print 400s print 800s report pint Guide to the Table O counter used in the machine 4C full color mono mono color Y M C R G B sepia Bk black mono eI large size larger than B4 S small size B4 or smaller e 1 2 count of large size sheets B4 or l
221. pen close sensor signal 1 closed P009 0 factory mode signal 0 1 factory mode signal 1 2 factory mode signal 2 3 factory mode signal 3 4 FM1 developing fan rotation detection signal 0 in rotation 5 FM2 fixing fan rotation detection signal 0 in rotation 6 FM4 curl reducing fan 1 rotation detection signal 0 in rotation 7 FM5 curl reducing fan 2 rotation detection signal 0 in rotation 5 22 CHAPTER 5 SERVICE MODE lt DC CON 3 7 gt Address bit P010 P011 P012 0 1 DN 2 nm gt UN O DN amp KF c Notation M5 M5 M5 M5 M5 M5 M5 M5 M5 M7B M7B M7B M7B M7B M7B M7B M7B M7B COPIER gt I O gt DC CON Description delivery motor pulse signal A_DO delivery motor pulse signal A_D1 delivery motor pulse signal A_D2 delivery motor pulse signal PHASE delivery motor pulse signal B DO delivery motor pulse signal B_D1 delivery motor pulse signal B D2 delivery motor pulse signal B PHASE delivery motor pulse signal IO not used not used not used not used not used not used not used 2 way delivery inlet motor pulse signal A DO 2 way delivery inlet motor pulse signal A_D1 2 way delivery inlet motor pulse signal A D2 2 way delivery inlet motor pulse signal A PHASE 2 way delivery inlet motor pulse signal A DO 2 way delivery inlet motor pulse signal A DI 2 way delivery inlet motor pulse signal A D2 2 way
222. per of a recommended type 4 Paper guide fixing inlet drive solenoid SL1 Is the paper guide coated with toner or foreign matter YES Clean the paper guide with solvent 5 Fixing assembly delivery feeding assembly Is the fixing film fixing lower roller or cleaning roller faulty YES Clean or replace it NO Check the delivery feeding assembly for a fault 4 45 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 Outline of Electrical Components 6 1 Introduction The electrical components of the machine and its accessories are arranged as shown herein and they possess the functions discussed the notations and the I O addresses used are based on those in the general circuit diagrams enabling reference to the general circuit diagrams for wiring and signal descriptions For the general circuit diagrams see the Ap pendix 6 1 1 Guide to the List The following notations are used to indicate the targets of connections DC CON DC controller PCB R CON reader controller PCB MN CON main controller PCB FEED pickup circuit PCB MPWS main power supply PCB DECK CON side deck driver PCB DECK FEED 2 Cassette Pedestal Pickup PCB FAX CON G3 FAX control PCB 4 46 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 1 2 Checking the Photointerrupters The photointerrupters are checked in service mode go through the tables attached to the lists of electrical components to find out the state of a specific sensor wh
223. press DK F07 103 06 7 11 CHAPTER 7 UPGRADING 8 Select System Software Download of the Service Support Tool screen Service Support Tool DLM3 Ver 1 25Ee Selecting a Job Connected Model and Unit Com Mode High Speed Model 188500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA 81 59 n Selecting a SYSTEM Job Click the job key for SYSTEM Write the system software to the machine Recover the system soft that has bi bakedup SS A Recover the Backup system Save the backup data of the machine Uploa d the Ba ckup D ata Write the saved backup data to the machine Downloa d the backup D ata To Unit Selection Screen F07 103 07 9 Select the files suited to the language and the country in question from the list of soft ware on the Service Support Tool screen and click Start Service Support Tool DLM3 Ver 1 25Ee Selecting a Version Connected Model and Unit Com Mode High Speed Model iR8500 Unit SYSTEM List of System Software for the Target of Connection Language Country Version State English USA System Software Versions Available for Selection Click the appropriate version to select from among the available system software versions Information on the selected version will be indicated at the bottom Selected Version Language Country Version mcs
224. prints TYPE4 2 Checking the Scanner Side NO Are the printouts foggy YES YES 15 there a fault in the copy image NO Increase the setting of the following in service mode End COPIER gt ADJUST gt DEVELOP gt DE DC Be sure to vary the setting in Caution equal amounts However if the setting has already been changed under 3 Checking the Printer Side 1 3 decrease the following in service mode COPIER gt ADJUST gt HV PRI gt P DC Caution Be sure to vary the setting in equal amounts 15 the image density of the tense prints TYPE6 appropriate YES NO YES Replace the developing assembly and make image adjustments under 1 Making Initial Checks Is the coating of toner on the developing sleeve uneven NO feeding assembly transfer charging roller locked securely in place YES Replace the laser scanner unit CHAPTER 3 STANDARDS AND ADJUSTMENTS CHAPTER 3 STANDARDS AND ADJUSTMENTS 1 Image Adjustments 1 1 Standards of Image Position The image margin non image width of a print made in Direct must be as follows 2 5 1 5mm 2 5 1 5mm SST F03 101 01 Image Leading Edge Margin F03 101 02 Left Right Image Margin 0 2 4 6 8 10 I 2 5t1 5mm 2 5 2 0mm omm F03 101 0
225. r DC CON A3 18 M P023 2 P31 Multifeeder paper width sensor A D 4 61 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 6 Lamps Heaters and Others F04 602 05 4 62 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 6 Lamps Heaters and Others e Reader Unit Electrical signal target Name H4 MPWS Mirror heater 5 MPWS Lens heater R CON Scanning lanp e Printer Unit Electrical signal target Name CB1 MPWS Leakage breaker H1 MPWS Fixing main heater H2 MPWS Fixing sub heater H3 MPWS Cassette heater LAMP2 DC CON Pre exposure lamp PLGI Switch PCB Power supply cord 1 MPWS Main thermistor TH2 DC CON Sub thermistor TP1 DC CON Thermal switch Reference to general I O address circuit diagram TO indication A3 9 A A3 9 A A3 17 H Reference to general I O address circuit diagram TO indication A3 14 A A3 9 C A3 9 B A3 9 B A3 14 J P001 1 1 ON 0 OFF A3 14 A A3 12 J P023 0 P29 A D A3 12 J P023 1 P30 A D A3 9 B Remarks accessory accessory Remarks accessory 4 63 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 7 PCBs F04 602 06 4 64 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 2 7 PCBs e Reader Unit Ref Name 12 13 CCD PCB 14 Inverter PCB e Printer Unit Description Remarks Controls the reader unit ADF Reader controlle
226. r PCB Drives the CCD Controls the scanning lamp Description Remarks Ref Name 1 Composite power supply PCB 2 Main power supply PCB 3 Controls the generation of high voltage Controls the supply of DC power Controls the main power Switch PCB 4 switch heater Controls the printer unit DC controller PCB 5 Controls the pickup assembly Pickup PCB 6 Controls laser drive Laser driver PCB 7 Controls the supply of power Accessories power supply PCB 8 to the finisher paper deck Detects temperature of the drum Drum sensor PCB Controls keys and LEDs 9 Control panel PCB 10 Includes counter PCB Main controller PCB Controls digital image processing system soft ID PCB Centronics PCB Controls the DC DC converter 11 Thermistor separation power supply PCB 200V model only 4 65 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 3 Side Paper Deck L1 6 3 1 Clutches 6 3 2 Solenoids and Switches 6 3 3 Motors 4 gt SW1 uil F04 603 01 4 66 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 3 1 Clutches Electrical signal target Name CL1D DECK CON Deck feeding clutch CL2D DECK CON Deck pickup clutch 6 3 2 Solenoids and Switches Electrical signal target Name SLID DECK CON Deck pickup roller releasing solenoid SL2D DECK CON Deck open solenoid SWID DECK CON Deck open
227. r motor dive signal fixing motor dive signal fixing motor low speed drive signal vertical path clutch drive signal multifeeder clutch drive signal developing assembly clutch drive signal pickup DOWN solenoid drive signal relay delivery solenoid drive signal not used multifeeder holding plate releasing solenoid drive signal charging roller solenoid drive signal registration motor drive OFF signal not used not used pickup motor drive signal 1 pickup motor drive signal 2 pickup motor drive signal 3 pickup motor drive signal 4 COPIER gt I O gt DC CON 1 ON 1 off 0 excited horizontal registration sensor shift motor pulse signal A horizontal registration sensor shift motor pulse signal A horizontal registration sensor shift motor pulse signal horizontal registration sensor shift motor pulse signal B developing fan full speed signal fixing fan full speed signal developing fan half speed signal fixing fan half speed signal 2 way delivery outlet motor pulse signal IN1 relay delivery output motor pulse signal IN1 2 way delivery output motor pulse signal IN2 relay delivery outlet motor pulse signal IN2 2 way delivery outlet motor pulse signal IN3 relay delivery outlet motor pulse signal IN3 2 way delivery outlet motor pulse signal IN4 relay delivery outlet motor pulse signal IN4 ON ON ON ON Inner 2 Way Tray A1 relay delivery assembly Inner 2 Way Tray A1 relay delivery assemb
228. r than delivery 1 Service mode 1 Turn off and then on the main power switch 2 Set 1 to SORTER gt OPTION gt MD SPRIN 3 Turn off and then on the main power switch 2 User mode 1 Turn off and then on the main power switch 2 Set OFF the following adjustment cleaning staple offset function 3 Turn off and then on the main power switch E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less Cause The copier harness is faulty disconnected connector open circuit The fin isher controller PCB or the copier s DC controller PCB is faulty E514 0000 At the start of the motor CW operation the stack handling motor M2 may be driven for a specific number of rotations however the stack delivery le ver home position sensor S8 does not go ON Cause The stack handling motor M2 is faulty The stack delivery lever home po sition sensor S8 is faulty the connector is disconnected or an open circuit exits The stack handling motor M2 relay harness is faulty The return roller is faulty E530 0000 The alignment motor M4 is driven for a specific number of rotations but the aligning plate home position sensor 57 does not go ON The alignment motor M4 is driven for a specific number of rotations but the aligning plate home position sensor S7 does not go OFF Cause The rear alignment motor M4 is faulty The rear aligning plate home posi
229. r the like YES Clean the transfer guide Transfer guide bias Transfer guide 3 During copying is the voltage between the transfer guide and the machine side plate about 50 to 650V NO Check the transfer guide bias connector Clean the transfer guide e Clean the bottom of the developing assembly Developing assembly Registration roller Drum cleaner 4 Does the problem occur at intervals of about 50 mm YES Clean the registration roller Clean the transfer guide Check the developing assembly for leakage of toner Clean the bottom of the developing assembly NO e Clean the feeding assembly Clean the transfer guide Check the drum cleaner assembly fro leakage of waste toner Transfer charging roller 5 Execute cleaning of the roller in user mode Is the problem corrected YES End Fixing assembly 6 Run COPIER gt OPTION gt BODY gt FIX CLN Fixed No If the fixing roller cleaner is soiled replace it YES End CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 14 The copy has a fixing fault Fixing film Fixing heater 1 Does the problem occur when the machine is first turned on as in the morning NO Go to step 3 2 Is the paper thick or the like which has poor fixing quality YES Select thick paper and try feeding paper from the multifeeder 3 Is the problem vertical YES Ifa scratch is found on the fixing film replace the film unit 4 Does the
230. ral input for DDI P general input for DDI P general SSCNST signal 3 3V non all night power OFF signal output for DDI S general output for DDI S general PPRTST signal output for DDI P general output for DDI P general output for DDI P general HD connection detection serial EEPROM DO operation enable coin robot operation enable CC IV serial ROM connection detection flash RPOM parallel EEPROM battery alarm COPIER I O2MN CON Remarks for check on operation cooling fan control 1 normal operation 1 normal operation 1 normal operation 0 reader image start not used not used not used 0 reader start not used not used not used not used 0 normal ON 1 5W OFF sleep mode not used not used 0 printer image start not used not used not used 1 HD present access port for EEPORM 1 enabled 1 enabled 1 connected 0 Busy 1 Ready for factory 0 Normal 1 Error 5 31 CHAPTER 5 SERVICE MODE lt MN CON 2 2 gt Address bit P007 P008 P009 7 0 P010 7 0 5 32 15 14 13 12 11 10 gt o N PNW BOW NICO 0 Notation GPO IPC PA IPC PB IPC PO Description fax SSB forced reset parallel EEPROM write protect not used LCD back light control signal coin robot delivery count coin robot pickup count delivery count pickup count serial EEPROM DIN serial EPROM SCK serial EEPROM CS PCI PDL soft reset not used
231. ration signal REQ HFS communication RXD HFS communication TXD output not used ACK output Remarks ZIZ ZZ Z e Sle Pee 2 0 power OFF level UP intensity increased level UP intensity increased H blocked 5 41 CHAPTER 5 SERVICE MODE lt SORTER 8 8 gt Address bit 021 0 output 1 2 3 4 5 6 7 P022 0 input 2 3 4 5 6 7 P031 P032 P033 P034 P035 P036 P037 P038 5 42 Notation M2P M2P M2P M2P MIP MIP MIP MIP Description horizontal registration motor current set horizontal registration motor current set horizontal registration motor phase B output horizontal registration motor phase output punch motor REV punch motor FWD punch motor PWM punch motor encoder input not used dust sensor registration sensor 5 horizontal registration registration sensor 4 B5R registration sensor 3 A4R registration sensor 2 B4 registration sensor 1 A4 dust sensor signal registration sensor 5 horizontal registration registration sensor 4 B5R registration sensor 3 A4R registration sensor 2 B4 registration sensor 1 A4 horizontal registration sensor light intensity adjustment registration sensor light intensity adjustment COPIER gt I O gt SORTER Remarks 0 blocked 1 full 1 full analog port analog port analog port analog port analog port analog port level UP intensity increased analog port level UP
232. re updated Record the new settings on the service label CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt CCD EGGN POS Caution Use it to execute automatic adjustment of the edge gain correction for the CCD The edge gain correction of the CCD is effective only when the ADF is in use e If you have replaced the CCD unit be sure to execute the following first COPIER gt FUNCTION gt CCD gt CCD ADJ Execute this mode if you have replaced any of the following CCD unit No mirror base No 2 mirror base Using the Mode 1 Open the ADF copyboard cover 2 Select lt EGGN POS gt to highlight and press the OK key 3 The machine executes automatic adjustment about 1 sec 4 When done the machine stops automatically and indicates the result OK NG If NG is indicated perform the following and execute this mode once again a Is the ADF copyboard cover open b Is the read glass mounted correctly c Is the edge gain correction plate attached to the read glass normal d Does the scanning lamp go ON 5 The items under COPIER gt ADJUST gt CCD gt EGGN ST and EGGN END are updated Record the new settings on the service label Edge gain correction plate Copyboard glass Read glass front F05 501 04 5 65 CHAPTER 5 SERVICE MODE COPIER gt FUNCTIONS gt DENS lt DENS gt Use it to execute automatic density adjustment Execute this mode after shading correction and be sure t
233. rious operations Clear use to clear the selected setting Start key use to make a copy with ending service mode F05 105 04 5 5 CHAPTER 5 SERVICE MODE 2 DISPLAY Control Display Mode 2 1 COPIER The following screen will appear in response to COPIER gt DISPLAY the respective item follows I O Adjust Function Option Test Counter SENSOR ALARM 2 F05 201 01 5 6 CHAPTER 5 SERVICE MODE COPIER gt DISPLAY gt VERSION lt VERSION gt Indicates the version of the machine and the version f the ROM on the accessories PCB Indication lt gt Where xx version number R amp D control number DC CON R CON PANEL FEEDER SORTER NIB PS PCL LIPS MN CONT BOOT ROM DIAG DVC RUI Indicates the version of the ROM on the DC controller PCB Indicates the version of the ROM on the reader controller PCB Indicates the version of the or on the control panel CPU PCB Indicates the version of the ROM on the ADF controller PCB Indicates the version of the ROM on the finisher controller PCB Indicates the version of the network software Indicates the version of the printer board PS PCL Indicates the version of the printer board LIPS Indicates the version of the software of the main controller PCB Indicates the version of the BOOT ROM of the main controller Indication for copier model xx yyC for
234. ripheral direction on the surface of the photo sensitive drum YES Replace the drum unit NO Check to see if the photosensitive drum is subjected to light from outside 4 14 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 9 The copy has a black line vertical fine Exposure system 1 Generate a halftone test print in service mode Enter 5 to COPIER gt PG gt TYPE Does the output image have a black line NO Suspect a fault in the exposure system Clean it Primary charging roller 2 Clean the primary charging roller Is the problem corrected YES End Photosensitive drum 3 Is there a scratch or a black line in the peripheral direction of the sur face of the photosensitive drum e Be sure to wipe the black line on the surface of the photosensitive drum with a cloth coated with toner and make sure that the black line disappears NO Replace the drum unit If there is a scratch be sure to identify the cause Fixing assembly 4 Is there a scratch it the peripheral direction of the fixing roller YES Replace the fixing roller NO Check the fixing inlet assembly for dirt 4 15 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 10 The copy has a white spot vertical 3 11 The copy has a white line vertical Exposure system 1 Generate a halftone test print in service mode Enter 4 to the follow ing COPIER gt PG gt TYPE Does the output image have a white line spot NO Go to step 7 dirt
235. rvice mode Using the Mode 1 Select the item and press the OK key 2 The machine prints out a list of user mode settings Use it to execute cassette 1 horizontal registration automatic adjustment Using the Mode 1 Select the item and press the OK key 2 The machine prints a halftone PG image on paper from cassette 1 At thesame time the horizontal registration sensor measures the displacement and stores the result as back up data Use into to execute cassette 2 horizontal registration automatic adjustment Using the Mode 1 Select the item and press the OK key 2 The machine prints a halftone PG image on paper from cassette 2 At the same time the horizontal registration sensor measures the displacement and stores the result as back up data Use it to execute cassette 3 horizontal registration automatic adjustment Using the Mode 1 Select the item an press the OK key 2 The machine prints a halftone PG image on paper from cassette 3 At the same time the horizontal registratoin sensor measures the displace ment and stores the result as back up data Use it to execute cassette 4 horizontal registration automatic adjustment Using the Mode 1 Select the item and press the OK key 2 The machine prints a halftone PG image on paper from cassette 4 At the same time the horizontal registratoin sensor measures the displacement and stores the result as back up data CHAPTER 5 SERVICE MODE MF ADJ Y
236. s adjustment Caution be sure to keep the setting between 30 and 30 f you have replaced the composite power supply PCB be sure to enter the settings indicated on the label attached to the new PCB case 5 49 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt DENS lt DENS gt Use it to fine adjust the copy density auto correction mechanism If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label DENS ADJ Use it to correct the density of images copier printer Use it to correct the F value table if the image is foggy or the high density area is fuzzy Range of 1 to 9 default 5 adjustment White gt 5 c IONS ieu g LIA LII BN S HII HII Tid LIN B O HL HUI Black Original density White A lower setting A higher setting decreases fogging decreases fuzziness F05 401 07 COPIER 2ADJUST BLANK lt BLANK gt Use it to adjust the non image width If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the settings indicated on the service label BLANK T Use it to enter the leading edge non image width Range of 100 to 100 adjustment BLANK B Use it to enter the trailing edge non image width Range of 100 to 100 adjustment 5 50 CHAPTER 5 SERVICE MODE COPIER gt ADJUST gt HV PRI lt HV PRI gt Use i
237. s OK F07 104 06 7 Select BOOT ROM Download on the Service Support Tool screen Service Support Tool DLM4 er 1 25Ee Selecting a Job Connected Model and Unit Connected to 172 16 1 1 Model iR8500 Unit Boot List of System Software for the Target of Connection Language Country Uersion State English USA 82 24 A BootR M of the Target of Connection Common Selecting a BootROM Job Click he job key for BootROM Write the boot program to the machine To Unit Selection Screen F07 104 07 7 18 CHAPTER 7 UPGRADING 8 Select the files for the version in question of the Service Support Tool from list of soft ware then click Start to start downloading Service Support Tool DLM4 er 1 25Ee Selecting a Version Connected Model and Unit Connected to 172 16 1 1 Model 188500 Unit Boot BootROM of the Target of Connection Common All 01 17 BootR M Versions Available for Selection Click the appropriate version to select from among the guage available BootROM versions Common Common Information of the selected version will be indicated at the bottom Selected Version Language Country Version Common P 2 18 Start F07 104 08 9 See the progress bar which indicates the progress of downloading Take full care so that the machine and the PC will not be turned off while downloading is taking p
238. s Ethernet cable or a straight Ethernet cable and a HUB The following shows how a cross Ethernet cable may be used 525 Cross cable F07 101 01 7 2 CHAPTER 7 UPGRADING If you are using a straight Ethernet cable and a HUB you are encouraged to connect the machine with the PC on a one on one basis outside the user s network environment F07 101 02 Straight cable CHAPTER 7 UPGRADING 7 4 Memo PA Memo Differences in Connection Between Bi Centronics Cable and Network Cable Each has its own advantages and disadvantages select one to suit specific needs Connection with a Bi Centronics Cable using a parallel cable Advantages e You can use the Service Support Tool without considering the environ ment of the user s network If the system is not installed on the hard disk the system may be installed or the hard disk may be formatted using download mode Disadvantages The specifications of the PC used or the chip set may not allow the use of high speed mode i e it has a low level of compatibility The PC must have a parallel interface You can not use high speed mode on Windows NT or Windows 2000 Connection with a Network Cable Advantages t is relatively high speed tis less dependent on the PC to be used The use of a cross cable en
239. s the Stop key to end the operation LED CHK Use it to check the LEDs of the control panel for activation Using the Mode 1 Select lt LED CHK gt to highlight and press the OK key so that the LEDs will go ON in sequence 2 Select lt LED OFF gt to end the operation LED OFF Use it to end a check on the LEDs of the control panel Using the Mode 1 Select lt LED OFF gt to end the operation KEY CHK Use it to check the key inputs Using the Mode 1 Select lt KEY CHK gt so that the numbers names of the input keys will appear 2 Press a key to check If normal its corresponding notation will appear on the touch panel T05 501 01 3 Select lt KEY CHK gt once again to end the key input check TOUCHCHK Use it to adjust the coordinates on the touch panel Caution Use it to match points presses on the touch panel and the LCD coordi nates Execute this mode if you have replaced the LCD Using the Mode 1 Select lt gt to highlight and press the OK key 2 Press the nine s that paper on the touch panel in sequence 3 The machine ends operation when all nine s been pressed 5 70 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt PANEL Input Keys Indications Key name Indication on screen Key name Indication on screen Counter Check BILL ID ID Copy COPY Additional Functions USER Fax FAX Start START Mail Box PB Stop STOP Scan OTHER Reset RESET O to 9 O to 9 Interrupt INTE
240. s white strips feeding direction t EES 13 The gt back of the copy is soiled 5 The copy has displaced registration 16 The copy has displaced registration leading edge extremely excessive margin leading edge excessive margin 17 The copy has displaced registration leading edge no margin 22 The copy is solid black Copies made with the copyboard lifted faults may also appear on normally made copies t Strips may vary in width 4 6 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 Troubleshooting Image Faults 3 1 The copy is too light halftone area only 1 Perform the Image Adjustment Basic Procedure Is the problem cor rected Check to make sure that the placement of the pattern print when the follow ing is executed in service mode is correct FUNCTION gt DENS gt PD ME YES End AE adjustment 2 Make copies in AE mode Is the text too light YES Execute AE adjustment Decrease the setting of the following in service mode COPIER gt ADJUST gt AE gt AE TBL Developing assembly 3 Are the block members of the developing assembly in contact with the photosensitive drum NO Check the developing assembly locking lever Check the surface of the developing assembly block members for foreign matter toner Developing assembly 4 Is the coating on the developing cylinder even NO Check the d
241. se of a network cable cross cable Making Preparations If you want to download firmware to the machine using a network you need to set up the PC and the machine s network environment Use TCP IP as the communication protocol for downloading form a network using the Service Support Tool Connect the PC to the machine by way of the network and check to make sure that all are ready for communication by sending a PING command from the PC or the machine 1 Connect the machine s network connector RJ 45 and the network connector of the PC using a network cable cross cable 2 Turn on the PC and start up the Service Support Tool 3 Connect the machine s power plug to the power outlet and start service mode make the following selections COPIERS gt FUNCTION gt S YSTEM gt DOWNLOAD Then click OK so that the machine will be in download standby mode notation STNDBY 1 4 3 Preparing BOOT ROM The discussions that follow assume upgrading an iR8500 COPY model 1 User Downloading Uploading select To Next Service Support Tool DLMO Ver 1 25E Main Menu Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing Downloading Firmware Firmware Uploading Backup Data Removing Stored Bachup Data To Next Ending the Service Support Too
242. sed sensor T O address T O indication 0 ON 1 OFF address T O indication P011 0 to 7 P004 4 to 8 P006 7 1 7096 0 10096 I O address T O indication P016 2 1 present 0 absent P016 3 1 present 0 absent P016 4 1 present 0 absent P016 7 1 open 0 closed Remarks Remarks Remarks paper paper paper 4 75 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 6 Super G3 FAX Board J1 6 6 1 Others 6 6 2 PCBs QONON F04 606 01 4 76 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 6 1 Others Electrical signal target Name SP1 FAX CON Speaker 6 6 2 PCBs Ref Name 1 G3 FAX control PCB 2 NCU PCB 3 G3 modular PCB 4 DIMM 5 Pseudo CI PCB 6 Off hook detection PCB Reference to general I O address circuit diagram TO indication A3 1 E Description Controls the fax system Serves as an interface between telephone line and fax system Connects a modular cable Stores firmware for the fax system Generates a pseudo CI signal Detects off hook state of the telephone Remarks Remarks 100V and 120V models use different interfaces 100V and 120V models use different interfaces 16M bit 100V 120V 4 77 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 6 7 Variable Resistors VR Light Emitting Diodes and Check Pins by PCB Of the variable resistors light emitting diodes and sw
243. stem program Using the Mode 1 Turn off the machine and the PC 2 Disconnect the network cable from the machine 3 Connect the machine and the PC with a bi Centronics cable 4 Turn on the PC 5 Turn on the machine 6 Select DOWNLOAD to highlight and press the OK key 7 Use the Service Support Tool to download the data 8 When done turn off and then on the main power switch Use it to select a partition number for HD CHECK Using the Mode 1 Selects the item 2 Selects a partition number using the keypad 0 check and recover entire HDD for faulty sectors 1 image storage area 2 general file storage area 3 PDL related file storage area 4 firmware storage area A general file refers to the following user settings data log data PDL spool data image data 3 Press the OK key Use it to execute a check and recovery of the partition selection using CHK TYPE Using the Mode 1 Select the item 2 Press the OK key 3 The machine indicates the result 1 OK 2 NG hardware 3 NG soft ware recovery sensor alternate sector Use it to initialize the partition selected using CHK TYPE If 0 or 4 is selected the executing will be invalid e If Iis selected the image control data stored in the SRAM area or the general file storage area will also be initialized Using the Mode 1 Select the item 2 Press the OK key CHAPTER 5 SERVICE MODE 6 OPTION Machine Settings Mod
244. t HP connected HP connected paper present power save mode ON ON ON paper present ON ON 2 2 2 Z ZZ Z Z analog port analog port analog port analog port analog port analog port analog port analog port CHAPTER 5 SERVICE MODE lt SORTER 7 8 gt COPIER gt I O gt SORTER 3 5 3 Puncher Unit Saddle Finisher G1 Address bit P016 output P017 input P018 input P019 output P020 input 0 1 2 A __ TIN rco ttu AURA WN OIN DUN jak Notation PIIP PI2P PSW1 PSW2 LED 1 LED2 LED3 Description ladder circuit bit 1 ladder circuit bit 2 ladder circuit bit 3 ladder circuit bit 4 ladder circuit bit 5 ladder circuit bit 6 ladder circuit bit 7 ladder circuit bit 8 punch home position sensor signal horizontal registration home position signal not used DIPSW1001 bit 1 signal DIPSW1001 bit 2 signal DIPSW1001 bit 3 signal DIPSW1001 bit 4 signal push SW1 signal push SW2 signal not used power detection signal LED ON signal 1 output LEE ON signal 2 output LED ON signal 3 output horizontal registration sensor light intensity adjustment signal registration sensor light intensity adjusted signal not used EEPROM DO input EEPROM DI EEPROM CLK EEPROM CS not used registration interrupt horizontal regist
245. t 0 ON output 1 M4 front aligning plate motor phase B output 0 ON 2 M8 slide moor phase A output 0 ON 3 M8 slide motor phase B output 0 ON 4 M3 delivery motor phase A output 0 ON 5 M3 delivery motor phase A output 1 ON 6 M3 delivery motor phase B output 0 ON 7 M3 delivery motor phase B output 1 ON P002 0 M2 paddle motor phase A output 0 ON output 1 M2 paddle motor phase A output 1 ON 2 M2 paddle motor phase B output 0 ON 3 M2 paddle motor phase B output 1 ON 4 M6 shift motor UP drive output 5 M6 shift motor DOWN drive output 6 M7 bind motor PWM output 0 ON 7 M7 bind motor clock sensor input 0 ON P003 0 puncher unit transmission signal output 1 commercial device TXD output 2 puncher unit reception signal input 3 commercial device RXD input 4 PDA full stack sensor full detection 1 FULL 5 bind clutch 1 ON 6 7 not used P004 0 not used input 1 push switch 1 2 2 DIP switch 7 8 3 DIP switch 5 6 4 DIP switch 3 4 5 DIP switch 1 2 6 PI10 fold position sensor light emission output 7i PI10 fold position sensor analog P005 0 EEPROM chip select 1 selected output 1 EEPROM DA clock output used in common 2 EEPROM DA data output used in common 3 DA load signal output used in common 1 load 4 7 not used 5 38 CHAPTER 5 SERVICE MODE lt SORTER 5 8 gt Address bit Notation P006 0 PI21 input 1 PI20 2 M5 3 M5 4 PI19 5 PI18 6 PI7 7 P007 0 4 input 5 PI10 6
246. t to adjust the output of the primary charging assembly If you have cleared the RAM on the DC controller PCB and replaced the PCB be sure to enter the setting indicated on the service label P DC Use it to enter the adjustment value for the primary charging DC component of the image area Range of 0 to 255 adjustment Caution P AC Use it to enter the adjustment value for the primary charging AC component of the image area Range of 0 to 255 adjustment AGS GAIN Use it to adjust the gain adjustment value for the photosensitive drum resis tance detection control APVC mechanism Caution If you have replaced the composite power supply PCB be sure to enter the settings indicated on the label attached to the new PCB case Range of 0 to 255 adjustment AGS OFST Use it to enter the offset adjustment value for the photosensitive drum resis tance detection control APVC mechanism Caution If you have replaced the composite power supply PCB be sure to enter the settings indicated on the label attached to the new PCB case Range of 0 to 255 adjustment 5 51 CHAPTER 5 SERVICE MODE OFST1 DC Caution Range of adjustment OFST1 AC Caution Range of adjustment P AC2 Range of adjustment P AC3 Range of adjustment 5 52 COPIER gt ADJUST gt HV PRI Use it to enter the adjustment value for the primary charging DC offset 1 If you have replaced the composite power supply PCB be sure to enter the settings indic
247. th the entered number initializing ID numbers for cards 5 61 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt CCD lt CCD gt Use it to execute CCD shading related automatic adjustment CCD ADJ Use it to execute automatic adjustment of the CCD Caution Execute the mode if you have replaced any of the following CCD unit scanning lamp inverter PCB copyboard glass standard white plate Use the whitest of all papers used by the user excluding color print pa per Using the Mode 1 Place ten or more sheets of standard white paper on the copyboard glass 2 Select CCD ADJ to highlight and press the OK key 3 The machine executes automatic adjustment about 15 sec during which time SERVICE appears in the upper right of the screen 4 During the operation the scanning lamp will go ON at the end of the automatic adjustment the screen will indicate lt OK gt 5 All items under COPIER gt ADJUST gt CCD are updated Record the new settings on the service label rear Standard white paper F05 501 02 5 62 CHAPTER 5 SERVICE MODE COPIER gt FUNCTION gt CCD SHDG POS Use it to enter data for changing the position of measurement on the stan dard white plate used for shading correction Range of 240 to 320 a multiple of 8 causes a shift of about 0 17 mm adjustment Caution Execute this mode if a white line still appears after executing COPIERS gt FUNCTION gt CCD gt SH PS ST or after cle
248. that the magnetic seal is in firm contact with the casing 11 2 2 F03 301 01 3 2 Mounting the Developing Assembly Blade The blade 1 and the blade base 2 2 of the blade base unit ad justed to a high accuracy at the factory Do not disassemble the 1 unit PR 0 21 0 03 If you happen to have removed the blade adjust its position so that the gap between x the blade and the developing cylinder 3 is 0 21 0 03 mm using gap gauge CK 3 0057 000 F03 302 01 The surface of the developing cylinder is highly susceptible to scratches Be sure to fit the gap gauge on ends of the developing cylinder 3 13 CHAPTER 3 STANDARDS AND ADJUSTMENTS 3 3 Removing the Paper Lint 1 Open the front cover 2 Remove the paper lint cleaning cover 1 by inserting a flat blade screwdriver 3 Slide out the paper lint cleaning lever 1 and move it back and forth 1 F03 303 02 3 14 CHAPTER 3 STANDARDS AND ADJUSTMENTS 3 4 Cleaning the Waste Toner Case 1 Remove the screw 1 and detach the waste toner case cover 2 2 Take out the waste toner case 3 2 3 304 01 3 Dispose of the waste toner collecting inside the waste toner case 4 Clean both inside and the outside of the waste toner case 1 area A indicated Td by shading with alcohol 5 Fitth
249. the Hard Disk Drive BOOTDEV The information needed for the job has been obtained Check the indicated descriptions and press DK F07 105 06 7 When the Check screen appears select Format Connected Model and Unit Com Mode High Speed Model iR8500 Unit HDFormat List of Partition Names ofthe Hard Disk Drive 7BOOTDEV Selecting a HDFormat Job Click the job key for HDFormat Format the hard disk To Unit Selection Screen F07 105 07 7 23 CHAPTER 7 UPGRADING 8 When the Start Check screen appears select Start to format all partitions Service Support Tool DLM3 1 25 Selecting Disk Partition Connected Model and Unit Com Mode High Speed Model 198500 Unit HDFormat List of Partition Names of the Hard Disk Drive BOOTDEY Selected Partition Partition F07 105 08 9 When the Start Check screen appears once again select Start Connected Model and Unit Mode High Speed Model 198500 Unit HDFormat Selected Partition Partition m Final Confirmation Formatting F07 105 09 7 24 CHAPTER 7 UPGRADING 10 When formatting is done the message Format Finished appears Click OK Connected Model and Unit Mode High Speed Model 198500 Unit HDFormat Selected Partition Partition RO Result of Formatting Formatting
250. the lifter cable fitted correctly Fit the cable correctly 3 Spring Lever Push up the deck pickup roller releasing lever with your finger Does the pickup roller move down NO Remove the pickup assembly and check the spring and the lever 4 Deck lifter motor M2D Does the deck lifter motor rotate YES Go to step 6 5 Deck open detecting switch SW1D Deck drive PCB Does the voltage between J7 1 24V OUT and J7 3 GND 24V IN of the deck driver PCB change from about 0 to 24 V YES Check the wiring to the switch if normal replace the switch NO Replace the deck driver PCB 6 Deck lifter lower limit detecting switch SW2D deck driver PCB Does the voltage between J4 7 LIFT_LOW_LMT and J4 8 GND of the deck driver PCB change from about 0 to 5 V YES Check the lever and the wiring if normal replaced the switch NO Replace the deck driver PCB 4 40 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 5 Troubleshooting Feeding Faults 5 1 Paper Jams The jams that can occur inside the machine are grouped according to location 1 Pickup assembly 2 Separation feeding assembly 3 Fixing delivery assembly duplex reversing assembly 4 Duplex feeding assembly The descriptions that follow are also grouped according to the locations of jams the loca tion and the nature of a specific jam may be checked in the machine s service mode COPIER gt DISPLAY gt JAM
251. the problem corrected YES End Composite power supply PCB 8 Try replacing the composite power supply PCB Is the problem cor rected YES End Power supply to CCD PCB 9 Is about 12 VDC present on J602 1 of the CCD PCB Is about 5 VDC present on J602 4 NO Check the wiring if normal replace the reader controller PCB 4 24 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS Wiring 10 Is the wiring between the CCD PCB and the reader controller PCB nor mal NO Correct the wiring Laser scanner unit Drum unit 11 Try replacing the drum unit Is the problem corrected NO Check the laser shutter mechanism if normal replace the laser scanner unit YES End 4 25 CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS MALFUNCTIONS 3 22 The copy is completely black Scanning lamp 1 Is the scanning lamp ON during copying operation NO The scanning lamp fails to go ON Margin 2 Is there a margin on copies made in normal mode YES Go to step 6 NO Go to step 3 Drum unit 3 Is the drum unit fitted correctly Is it fully pushed inside NO Mount it correctly Primary charging roller 4 Are the contact of the connectors connection of the harness and electri cal continuity from J130 7 of the composite power supply PCB to the pri mary charring roller normal The resistance of the high voltage cord for primary charging is 10 NO Correct the fault Mirror position 5 Generate test prints PG2 TYPE
252. the standards im posed by the government concerned 2 Do not dispose of waste toner into fire to avoid explosion Make test copies Make sample copies Check the operation of the leakage breaker While the power switch is ON press the test switch of the leakage breaker to make sure that it operates normally i e the lever goes OFF to cut the power If the leakage breaker fails to operate normally replace it and make a check once again To reset After making a check turn off the main power switch the lever should go ON and then turn on the main power switch Put the sample copies into order and clean up the area around the machine Fill out the Service Book and report to the person in charge put a description of the check made on the operation of the leakage breaker in the Service Book CHAPTER 1 MAINTENANCE AND INSPECTION 4 Scheduled Servicing Chart A Do not use solvents or oils not indicated herein 4 1 Reader Unit A Clean Replace x Lubricate LJ Adjust Inspect Unit Part Upon every 120 000 Remarks installation Scanner Scanner cable Original illumination reflecting plate Original size sensor Lens Optical unit Scanner rail Silicone oil No 1 through No 3 face _ T01 401 01 1 6 CHAPTER 1 MAINTENANCE AND INSPECTION 4 2 Printer Unit A Clean Replace x Lubricate LJ Adjust Inspect Unit Part j every Upon replace Re
253. to the PC and the 36 pin connector to the machine 2 Turn on the power switch of the PC and start up the Service Support Tool 3 Connect the machine s power plug to the power outlet and turn on its main power switch 4 Start service mode 5 Make the following selections so that the machine will enter download standby mode notation STNDBY COPIER gt FUNCTION gt S YSTEM gt DOWNLOAD B B You can select network as the interface for data backup Here the use of a bi Centronics cable is assumed Memo 7 35 CHAPTER 7 UPGRADING 2 2 3 Backing Up Data 1 Under Downloading Uploading select To Next Controlling Data Downloading Uploading If you want to work on any of the To execute any of the following following operations click its operations click its appropriate button appropriate button Registering and Removing Firmware Uploading Backup Data Removing Stored Bachup Data To Next Ending the Service Support Tool Ver Info F07 202 01 Downloading Backup Data 2 Select SYSTEM and select Connect The discussions that follow assume the use of a bi Centronics cable as the interface Service Support Tool DLMO Ver 1 25E Selecting Model Unit Available Model and Unit The list shows models and units that may be 18 8500 connected Select PCB for machine BOOT by clicking HDFormat Language RUI iR8500N BOOT SYSTEM Selected M
254. tor M2 is faulty The stack delivery lever home po sition sensor S8 is faulty the connector is disconnected or an open circuit exits The stack handling motor M2 relay harness is faulty The return roller is faulty 6 45 CHAPTER 7 UPGRADING CHAPTER 7 UPGRADING 1 Upgrading 1 1 Outline The machine is upgraded either by downloading data from a PC or by replacing its DIMM ROM The following five items are upgraded by downloading from a PC e BOOT ROM machine J1009 DIMM ROM HD Format machine HDD formatting Language machine HDD RUI machine HDD System machine HDD e DADF H1 CPU Use the downloader PCB See 1 6 Downloader PCB e Finisher J1 CPU Use the downloader PCB See 1 6 Downloader PCB As indicated the language module may also be downloaded The machine may be connected to a network when downloading data from a PC For instructions on upgrading by means of replacing the DIMM ROM see 1 7 Upgrad ing by Replacing the DIMM ROM 1 1 1 Download Mode The machine provides two types of download modes although any of the two may be used to download all files select with care if you want to format the hard disk select the HD Format as a specific partition must be selected You can use any of the two when using a parallel cable however the use of a network cable will require you to start up the machine s network environment necessitating the use of downloading in service mode Downloading in D
255. ult clock signal 1 output data data 0 ready to receive 0 ready 1 ON data data data data 1 ON 0 ON 0 ON analog signal CHAPTER 5 SERVICE MODE lt R CON 2 3 gt COPIER gt I O gt R CON Address bit Notation IO P05 0 1 2 3 4 5 6 7 IO P06 0 M400 1 2 FLIN 3 FLIN 4 PS400 5 6 PS401 IO P07 IO P08 IO P09 Ota gt _ TIN DUO AUNE DIN DUN gt Description Remarks printer start signal DDI 0 ON analog processor data signal data analog processor clock signal clock signal analog processor load signal data not used not used not used not used motor drive current mode signal 0 new current mode PCB check mode signal 0 check mode original exposure lamp ON OFF control signal 1 ON original exposure lamp inverter error signal 1 error scanner home position signal 1 HP image leading edge signal ADF 1 ADF image leading edge interrupt copyboard cover open closed detection signal 1 copyboard cover closed not used not used not used not used not used not used IP Lifter IP STD ID signal 24V monitor L 24V live signal 3 3V voltage drop detection signal 1 Lifter model 0 24V ON 1 detected general port 0 for DDI reader controller not used general port 1 for DDI reader controller not used general port 2 for DDI reader controller not used not used not used not used not used not used ON LED not used not
256. used not used not used not used not used not used not used 5 29 CHAPTER 5 SERVICE MODE lt R CON 3 3 gt COPIER I O R CON Address bit Notation Description Remarks IO P10 0 7 not used IO P11 0 7 not used IO P12 0 7 not used IO P13 0 general port 0 for DDI controller reader 1 1 general port 1 for DDI controller reader not used 2 general port 2 for DDI controller reader not used 3 controller power supply ready signal DDD 0 ready 4 controller reception enable signal DDI 0 ready to receive 5 no used 6 not used 7 not used If the port is 0 when 24V is supplied the initial rotation is omitted to prevent turning on the reader in response to a PING command while the machine is in sleep mode if 1 the initial operation is executed 5 30 CHAPTER 5 SERVICE MODE 3 3 MN CON Indicates the input output ports for the main controller PCB lt MN CON 1 2 gt Address bit P001 P002 P003 P004 P005 P006 7 N N N UIO NU gt tA 2 t0 1oc rtu o Notation GPDATA SPI PPI SPO PPO GPI Description not used fixed 1 not used fixed 1 LED1008 fan ON PCI power save control watchdog timer clear PWR2 PWRI SPRTST signal printer start up signal input for DDI S general input for DDI S general input for DDI S general PSCNST signal scanner start up signal input for DDI P gene

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