Home

Manual - LPT Home Page - HP LaserJet and Lexmark Parts

1. Interpreting the numbered code system While the printer is initializing the front panel will display a sequence of squares in the last two columns Each position in the last two columns represents a number all the numbers represented are shown below To find the failing subsystem add the numbers together that have a square and refer to the list of numbers with their associated subsystems page 20 In the example below the printer is initializing and the front panel has stopped and is displaying squares in positions 16 32 64 and 4 Add these four values together and you get 116 refer to the list on page 20 and we can see the failing subsystem is the Trailing Cable If the display reaches 191 you will need to turn On the printer from the power button If all the subsystems pass the initialization the printer will initialize normally and go to the ready status Syse EnorCodes 0 KM Subsystem Code Description This is the list of the subsystems and their associated Startup Track Numbers Many of the descriptions of the Subsystems will not be immediately obvious when this is the case contact the lfp help desk and they can assist you LightMagentaCartridgeSensor Startup Track 021 Initializing PciSlot3Interrupt Startup Track 022 Initializing PciSlot4Interrupt Startup Track 024 Initializing MagentaFirelow Startup Track 023 Initializing PciSlot5Interrupt Startup Track 025 Initializing BongoGpio Startup Track 026 Ini
2. Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action va inveni 71 14 Memory Management Error Out of memory during firmware upgrade Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared E f the Error Code reappears perform an emergency firmware upgrade gt Page 26 72 04 Generic Firmware Error expected Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared B If the Error Code reappears check for a new Firmware release E f possible request the user to provide the following information which can be found on the information page Firmware Release Filename Line 74 12 Firmware Upgrade Error Memory size check failed during firmware upgrade Try the following E Perform the automatic troubleshooting procedure requires a special firmware upgrade file that must be provided by the manufacturing division 9 04 Generic Firmware Error unexpected Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has
3. s Recovery Failing Subsystem AO 7 a 2 units LS flashing First 2 digits f Second 2 digits the error code of the error code va invent Mgt wi LAE Ha 5 rinter iatus Errors and Warnings Error Codes will normally be displayed directly on the front panel but can also be seen on the Information Page and will require some kind of intervention to resolve the problem Warnings will not be displayed on the front panel but will instead only appear on the Information Page therefore allowing the user to continue operating the printer without the need of an intervention ut oor v s me t System Errors Printer Status Sert ior ispi er Latezt porse HA Erroprtode 7984 FilgnamnetsStationctrl Er orLode EI Filanamaz l Papeectrl c Line 232 Datel 7 3 2B061 Page Countt 33 Er orCode rSa4 Filebnamar dz c Linet42 Date UNKNOWN Page Count Be Error Code 7884 Fi lernante MechCommand c Line 1161 Dates URENOUN Paga Lo nt 3 Er orice 7984 FilanamvetMechCoommand c Linetz27494 DatallHKMUUE Page Counti 73 hrearlodm fia Filenanen Paperctri c Linger252 Datei 7 31 28081 Page GCnunt 78 Lina 3939 Bate MEHOWM Fage Court r3 E Erearefede BEA Fi loner MechCommand c Ling 6S5 Date UMKHOMM Page Count TS E c FP Ercortoda El1B8l Filenamerl Paperctr ErrneCade 7884 Filanamecalihrstianz L ne 292 DateriddeHoidN Page Costs YA Lingp
4. 3 Remove the Pick Assembly gt Page 7 62 4 Release the Outof Paper Sensor from the Pinch Assembly by pinching the tabs on either side 5 Release ALL the Pinch Springs from the Pinch Assembly D 0000000000000 teediivslaion 6 Release the Out ofPaper Sensor cable that is looped underneath the Pinch Assembly 7 Working from the rear pull out the Pinch Assembly from the Printer wexsodedan A Lower Paper Guide Applicability 10ps 20ps 30 30n 50ps Removal 1 Remove the Cleanout Assembly Page 7 31 2 Remove the Pick Assembly gt Page 7 61 3 Release the tabs that secure the Lower Paper Guide use a flat blade screwdriver to help you if necessary 4 Remove the Lower Paper Guide from the Printer CD 0000000000000 YAA Inner Paper Guide Applicability 10ps 20ps 30 30n 50ps Removal 1 Remove the Cleanout Assembly gt Page 7 31 2 Remove the Pick Assembly gt Page 7 61 3 Release the locating pins on the left hand side looking from the rear by pushing the Inner Paper Guide to the right and then removing it from the Printer wexewwudn KJ Inner Paper Guide Not applicable to 10ps 20ps 30 30n 50ps Removal Remove the Cleanout Assembly Page 7 31 Remove the Top Cover Page 7 5 Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 711 Remove the Electron
5. D system maintenance AN ft int Pie Ede View Fovontes Tm Heb Om O MAN Heed e Que A O y gt Bw Adem A hts 6 23 41 0008 Ka WA end vEjo in Google Yawa amd wows Step 1 Select maintain printheads and then clean printheads maintenance system maintenance for hp designjet 130 series Calibrate color s maintain printheads zalign printheads pine MEET sclean printheads aaa check image quality gt Calibrate paper feed advanced functions Gisan prntheads o recomeoensed only f you art experiencing problema wf print Quit where you now fiat erinthesd Gearing mil heip fle andazi ff you are not swe where he print quality peabsems come from go to treutieshootng You will get stes Dy steo process to resoive DAR Quality problems OES a Step 3 Press clean printheads Step 2 Select the recovery level to be performed D Som ion Uy Check Image Quality Check image quality provides two diagnostic pages for printing The following test pages are available B image Quality Diagnostic page B Skew Diagnostic page These commands only print the diagnostic pages and do not provide analysis of the results A full troubleshooting process is available using the troubleshooting command under the Web Services option B Let Gene Merl liber Eare provided ey Heeelott Pickard Tie i Wem Favorites Tooke Hep S ndi Qa D d m G dme d
6. For HP Internal Use Only Copyright Hewlett Packard Company 2006 This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company First Edition March 2006 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Content Management Department Barcelona Division Hewlett Packard Espanola S A Avda Graells 50 08190 Sant Cugot del Valles Spain WARNING The procedures described in this manual are to be performed by HP qualified service personnel only Electrical Shock Hazard Serious shock hazard leading to death or injury may result if you do not take the following precautions Ensure that the ac power outlet mains has a protective earth ground terminal Disconnect the Printer from the power source prior to performing any maintenance Prevent water or any other liquids from running onto ele
7. Page 7 56 10 Release the locking mechanism from the left hand side of the Printer 1 Release the locking mechanism from the right hand side of the Printer 12 Release the Pin Caber and remove from the Printer 13 Release the Spring 14 Raise the locks so that they are aligned with the cutouts and lift out the Feed Roller Assembly from the Printer va Removal and Installation 00 inveni Feed Roller Assembly Not applicable to Designjets 10ps 20ps 30 30n 50ps Removal ea 10 11 Remove the Center Cover Page 7 7 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 7 11 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 7 22 Remove the Service Station Page 724 Remove the Starwheel Assembly Page 7 43 Remove the Print Platen Assembly gt Page 744 Remove the Spittoon if installed gt Page 7 51 Remove the Pivot Assembly gt Page 7 52 Disconnect the Paper Axis and Encoder cables D Re anon 12 Remove 1 T 10 screw that secures the Paper Axis Motor Mount Assembly Support on the right hand side of the Printer wexsodeudan 15 Release the locking mechanism from the right hand side of the Printer 16 Remove 1 T 10 screw and nut that secures the Feed Roller Support on the left hand side of the Printer 17 Remove 2 T 10 screws that
8. Page 77 Remove the Left End Cover gt Page 7 11 mc Remove 2 T 10 screws that secure the Paper Axis Motor Assembly 5 Release the belt from the Paper Axis Motor Remove the Paper Axis Motor Assembly from the Printer va Removal and Installation 00 inveni Bypass Platen Applicability 90 130nr Removal 90r 120 120nr 130 m o omm m _ om N O 13 14 15 16 17 18 Remove the Cleanout Assembly Page 7 31 Remove the Top Cover Page 7 5 Remove the Center Cover Page 77 Remove the Right End Cover gt Page 79 Remove the Left End Cover gt Page 7 11 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station Page 724 Remove the Encoder Strip gt Page 728 Remove the Ink Supply Tubes Page 7 32 Remove the Carriage Assembly Page 7 35 Remove the Starwheel Assembly gt Page 7 43 Remove the Print Platen Assembly gt Page 7 44 Remove the Pivot Assembly gt Page 7 52 Remove the Feed Roller Assembly gt Page 7 56 Remove the Pick Assembly Page 7 62 Remove the Inner Paper Guide Page 772 Remove 2 T 10 screws that secure the Left Bracket to the Chassis 19 Slide the Left Bracket out of the Printer 20 Remove 1 T 10 screw that secures the Side Guide to the Chassis 21 Raise the Side Guide and then slide it out to the left
9. Three levels of recovery are available soft medium and hard As a first step the soft recovery should be used If you still experience the same image problems then select medium Hard recovery should only be used as a last resort Before recovering the printheads first check the maximum recovery level already performed on the printheads If hard level Recovery Level 3 has already been performed then do not try performing hard level again The Maximum Recovery Level can be seen on the Printer Information page in the Printhead History section Perform the Printhead Recover as follows 1 Depending on the Recovery level hold the power button down and then press E For level 1 soft the cancel button twice E For level 2 medium the cancel button twice and the resume button once E For level 3 hard the cancel button twice and the resume button twice Some Light Magenta Printheads will show degradation after 150cc of usage This results in certain shift to green If both of these conditions 150cc and up and shift to green are apparent then the following Printhead Recovery has to be performed Warning this Printhead Recovery is quite strong and should only be executed when both of the above conditions occur Also before performing the Light Magenta Printhead Recovery make sure that the Network USB or Parallel cable is disconnected from the Printer E For Light Magenta Printhead degradation standard recovery
10. Paper and the selected print quality setting 94 02 9 Only applicable to HP DesignJet 120 120nr User selected Glossy Paper and High Resolution mode but the Color Calibration profile was obsolete or missing for Glossy Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Glossy Paper and the selected print quality setting 941 02 1 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Photo Paper and Max dpi but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Photo Paper and the selected print quality setting 941 02 2 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Heavy Weight Coated Paper and Max dpi but the Color Calibration profile was obsolete or missing for Heavy Weight Coated Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Heavy Weight Coated Paper and the selected print quality setting 941 02 3 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Proofing Semi Gloss Paper and Max dpi mode but the Color Calibration profile was obsolete or missing for Proofing Semi Gloss Paper and the selected print quality setting Using the System Maintenance Tool perform
11. Semi Gloss Paper and the selected print quality setting 94 02 6 Only applicable to HP DesignJet 30 30n 90 90r 130 130nr User selected Photo Matte Paper and Best mode but the Color Calibration profile was obsolete or missing for Photo Matte Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Photo Matte Paper and the selected print quality setting 94 02 7 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Photo Satin Paper and Best mode but the Color Calibration profile was obsolete or missing for Photo Satin Paper and the selected print Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action va invent quality setting Using the System Maintenance Tool perform Color Calibration for Photo Satin Paper and the selected print quality setting 94 02 8 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Coated Paper and Max dpi but the Color Calibration profile was obsolete or missing for Coated Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Coated
12. The Cable MUST Front Panel make sure you route a go over the hook 77 1 i the cable as shown KA A Encoder Strip Removal Remove the Center Cover Page 77 Remove the Right End Cover gt Page 79 Remove the Left End Cover gt Page 7 11 mom Release the Encoder Strip from the left hand side of the Printer Ul Release the Encoder Strip from the right hand side of the Printer Gently slide out the Encoder Strip through the Carriage Assembly and remove from the Printer Ld Carriage Motor Removal Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 7 11 Disconnect the cable from the Carriage Motor _ MEN Release the Belt from the Carriage Motor i by pushing in the Turnaround Assembly RNN p right hand side of the printer and at the ee same time releasing the Belt from the Motor on the left hand side of the printer 6 Remove 2 T 10 screws that secure the Carriage Motor UAM A TY y QUA e i U eu wessodedan A wi 7 Remove the Carriage Motor from the Printer needs to be removed from underneath va invent Cleanout Assembly Removal 1 To release the Cleanout Assembly push in the 2 buttons on either side 2 Remove the Cleanout Assembly from the Printer weowmudn KJ Ink Supply Tubes Remo
13. completely E If the Error Code continues replace the Carriage Assembly gt Page 7 35 va invent System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action Warnings 01 11 The Electronics Module is incorrectly positioned Reseat the Electronics Module by Removing it from the Printer Page 7 18 and installing it again in the correct position 01 12 Electronics Module Error The Electronics Module EEPROM is flagged as empty and must be upgraded with the contents of the Carriage EEPROM but the Carriage is also flagged as empty The backup is not performed This is the result of an error during the manufacturing or the repair process Therefore the Electronics Module must be reconfigured 02 10 Carriage failure Replace the Carriage Assembly Page 7 35 2 0 00 Black Color Calibration Failure Black Color Calibration cancelled Try the following B Clean the electrical contacts on the black printhead B the error code continues replace the black printhead 2 1 00 Cyan Color Calibration Failure Cyan Color Calibration cancelled Try the following B Clean the electrical contacts on the cyan printhead B f the error code continues repla
14. system maintenance for hp designjet 120 Step 1 Select update firmware Maintenance ir calibrate color ain penthaats get printer information wed ten za align printheads cakbrate paper tawd clean printheads update firmware print test page calibrate paper feed reset jetdirect card i OD meh inna Step 2 Click on this link System Software firmware System Software firmware If newer printer software is not available then this message will be displayed SeeHameewn 0 KJ Print Test Page Print test page provides two diagnostic pages for printing The following test pages are available B image Quality Diagnostic page B Skew Diagnostic page These commands only print the diagnostic pages and do not provide analysis of the results A full troubleshooting process is available using the troubleshooting command under the Web Services option Select troubleshooting for the analysis of the test pages system maintenance Web Services DS for hp designjet 120 hp instant support troubleshooting Step 1 Select print test page ET Maintenance calibrate color get printer information align printheads caer Links clean printheads EDI MED update firmware print test page iu calibrate paper feed reset jetdirect card L aa d ai hp designjet Skew Diagnostic Page o 2 i 2 o M D Som ion Uy Calibrate Paper Feed Calibrate paper feed
15. 37 HP Designjet Ultra Low End Printer Service Manual 6 1 va invent Cover Assemblies Applicable Designjets Only 10ps 20ps 50ps 30 30n Cover Assemblies Reference HP Part Number Quantity Description Comments on Drawing C7790 60118 Left Cover Includes Front Panel Label Applicable to 10ps 20ps 50ps C7790 60447 Left Cover Includes Front Panel Label Applicable to 30 amp 30n Left Trim Applicable to 10ps 20ps 5Ops Lett Trim Applicable to 30 amp 30n C7790 60108 C7790 60444 er Right Cover includes the Right Trim Instruction Label Ink Family Number Label NY and Ink Color Label Applicable to 1 Ops 20ps 50ps Lo wwe 11 C7790 60295 Filter Assembly Back Cover Center Cover Applicable to Back Cover Center Cover Applicable to Right Cover includes the Right Trim Instruction Label Ink Family Number Label and Ink Color Label Applicable to 30 amp 30n Screw 0515 281 1 Screw Sew 9 X7O880 1 Front Cover Aeris 1o TOp 20ps 5063 omowe aa AI UOS 1 Moridae borson Wow 1 Moridae Door sop AI Printhead Door Assembly includes Ink 12 C7790 60106 Cartridge Door Hinge and Printhead Door Label Applicable to 10ps 20ps 50ps va inven ais and Diagrams Printhead Door Assembly includes Ink C7790 60457 Cartridge Door Hinge and Printhead Door Label Applicable to 30 amp 30n Access Door Assembly Applicable to
16. Encoder Strip Applicable to 100 100 C779 1 60205 110 110 110 nr 120 120nr 130 and 130nr C7790 60104 60104 1 Encoder Strip Holder C7790 601 24 Tube Holder C7790 601 25 Belt Tension Spring Carriage Rod Applicable to 1Ops 20ps Turnaround Assembly Applicable to 10ps Turnaround Assembly Applicable to Applicable to 70 90 90r 100 100 UOS 110 110 110 nr 120 120nr 130 and 130nr Figure 6 Scan Axis Assemblies o 00 000000000000 0 amp esDegom Top Paper Path Assemblies 1 of 2 Applicable Designjets 10ps 20ps 30 30n 50ps Top Paper Path Assemblies Reference HP Part Number Quantity Description Comments on Drawing C8108 67049 Inner Paper Guide C8108 67043 Lower Paper Guide 2 C7790 60129 a Feed Roller Assembly Includes Encoder Disc C8108 67035 Pin Linkage Assembly C8108 67033 Starwheel Assembly C8108 67041 Print Platen Includes Output Separator C8108 67039 Pick Roller Assembly C8108 67029 a Kicker Assembly Miscellaneous Plastic Parts includes Plift C8108 67030 Block Pin Caber Pick Cam FDRLR Idler Gear os Q1292 60209 OPPS Sensor Kit Figure 7 Top Paper Path Assemblies va invent Top Paper Path Assemblies 2 of 2 Top Paper Path Assemblies Reference HP Part Number Quantity Description Comments on Drawing Q1292 60209 OPPS Sensor Kit Feed Roller Assembly Includes Encoder Disc 2 Q6655 60122 1 and Pape
17. Error Problem Description 94 02 2 Only applicable to HP DesignJet 120 120nr User selected Glossy Paper and Best mode but the Color Calibration profile was obsolete or missing for Glossy Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Glossy Paper and the selected print quality setting 94 02 3 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Photo Paper and Best mode but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Photo Paper and the selected print quality setting 94 02 4 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Heavy Weight Coated Paper and Best mode but the Color Calibration profile was obsolete or missing for Heavy Weight Coated Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Heavy Weight Coated Paper and the selected print quality setting 94 02 5 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Proofing Semi Gloss Paper and Best mode but the Color Calibration profile was obsolete or missing for Proofing Semi Gloss Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Proofing
18. Feed Applicable to 100 100 110 110 110 nr 120 120nr 130 and 130nr Cleanout Assembly Rear Feed Applicable to 70 90 90r Input tray Cover Applicable to 70 90 90r ZA mE 100 110 110 4nr 130 and 130nr Q1293 60067 C1292 60215 Q6655 60125 BENE C ENE E 3 GNWEm e p ps oe Figure 10 Paper Feed Assemblies CD tate Boras Cable Harnesses Cable Harnesses Reference HP Part Number Quantity Description Comments on Drawing Motor bapa Applicable to 1Ops 20ps Mu s Applicable to 70 90 90r C7791 60213 1 100 100 110 110 110 nr 120 120nr 130 and 130nr Encoder Applicable to 10ps 20ps hd Le Applicable to 70 90 C779 1 60214 90r 100 100 110 110 110 nr 120 120nr 130 and 130nr BENE OOP Sensor Harness Applicable C779060122 o OR EN 10ps 20ps and 50ps 2 me C7790 60421 mE Front Panel Harness Duplexer OOPS Harness Applicable to 70 C7791 60231 1 90 90r 100 100 110 110 120 120nr 130 and 130nr Figure 11 Cable Harnesses o tate iors Ink Supplies amp Accessories lof 4 Applicable to Designjets 10ps 20ps amp 50ps Ink Supplies and Accessories Reference HP Part Number Quantity Description Comments on C8109 67016 1 Secondary Tray C8108 67053 oe J4169 61001 J Network Card Replacement E J4169 69001 T Network Card Exchange C5019 80008 Black Printhead HH m C4810 60067 y C
19. Ink Cartridge Door Applicable to 100 inveni Oma 1 nk Cong Door Applicable o TIO cesos WkCarridge Door Applicable fo 1104 oeno nk Cerdo Door nplicable c MIO oroo 1 nk Contig Door Applicable 10120 Printhead Door Assembly includes Ink Cartridge Door Hinge and Printhead Door Label Applicable to 90 90r 130 amp 130nr Printhead Door Assembly includes Ink Cartridge Door Hinge and Printhead Door Label Applicable to 70 100 100 110 110 110 nr Printhead Door Assembly includes Ink Cartridge Door Hinge and Printhead Door Label Applicable to 120 amp 120nr Access Door Assembly Applicable to 130 amp 130nr Access Door Assembly Applicable to 120 amp 120nr Access Door Assembly Applicable to 100 100 110 110 110 nr 1 Access Door Assembly Applicable to 70 Access Door Assembly Applicable to 90 90r Rear Trim Kit Applicable to 100 110 110 110 120 130 C7790 60457 C7796 6002 MM 6779060106 C779 1 60277 C779 1 60139 C7796 60020 Q6655 60094 Q6656 60065 C779 1 60216 UD 00 0 00000000000 0 sesbDegom Figure 2 Cover Assemblies mes KJ Printer Labels Printer Labels Reference HP Part Number Quantity Description Comments on Drawing Printhead Access Instructions Label A O Applicable to 10ps 20ps and 50ps Printhead Access Instructions Label C7790 60450 Applicable to 30 30n 90 90r 1
20. NEM C7790 60086 ES 10ps 20ps 50ps mM C7790 60443 L3 a Door Assembly Applicable to 30 amp memDam A Figure 1 Cover Assemblies o 0 0 0000000000000 sesDesom Cover Assemblies Cover Assemblies Reference HP Part Number Quantity Description Comments on Drawing Left Cover Includes Front Panel Label Left Cover Includes Front Panel Label C7796 60018 Applicable to 100 100 110 110 110 nr C779 1 60137 Left Cover Includes Front Panel Label Applicable to 120 amp 120nr Left Cover Includes Front Panel Label Dons Applicable to 70 Left Cover Includes Front Panel Label PROS SUUQE Applicable to 90 90r 2 0515 2811 Screw 3 C7791 60286 or Applicable to 90 90r 130 amp Right Cover Applicable to 70 100 WA 1004110 110 110 nr C779 1 60311 Right Cover Applicable to 120 amp 120nr 0515 2812 Screw 5 C7790 60295 Filter Assembly Filter Assembly o crees ai Cover Applicable to amm 37 Te eei T20 812010 osoo 1 Back Cover applicable BENE Q6656 60063 Back Cover Applicable to 90 90r ow Q6655 60093 Ink Cartridge Door Applicable to 70 Q6656 60064 i Ink Cartridge Door Applicable to 90 Q6656 60079 Ink Cartridge Door Applicable to 90r II C7791 60294 Ink Cartridge Door Applicable t0130 C7791 60295 Ink Cartridge Door Applicable to130nr C7796 60015 Ink Cartridge Door Applicable to 100 C7796 60094 is
21. Printer 7 Set Flag to Prime Tubes gt Page 8 RESTRICTED ACCESS The purpose of this utility is to prime the Ink Supply Tubes after they have been replaced or if a situation arises where you need to force the priming How to Access Restricted Access Utilities Some of the Service Utilities are restricted to hp qualified personnel only To access these restricted service utilities while the printer is switched OFF press both the resume and power buttons together until the Tool icon appears on the front panel press both the resume and power buttons together C Enable Disable Buzzer This utility allows you to switch Off or On the internal buzzer Switch Off or On the buzzer as follows 1 Hold the power button down and press the cancel button five times Hold Power Button Press Resume button five times 2 Turn the Printer Off and then On again Transport Position This utility allows you to put the printer in a stable condition before transporting it to another location Place the Printer in Transport Position as follows 1 Hold the power button down and press the cancel button twice and the resume button three times x ae Press Cancel button twice Hold Power Button Press Resume button three times Ue KJ Printhead Recovery This utility helps maintain proper operation of all nozzles in the printheads This is only recommended if you are experiencing problems with print quality such as banding
22. a Fosttongt dove aed a PostIt RIP instead refer to pour RP Qocumentatgon For more intermagson aout Color Canty mon cack here hp instant support troubleshooting Step 1 Select calibrate color mana Sata mo Cut Coat Pads Toe ama a Pain Qual you tti cai br consist calibrate color Color The CHI wil De apqied onty tr Pa Cormtanabon you tele For exmple f gt maintain printheads Calitraton a Gone for Photo Pager and Best Pant Qual cotor calbraton wil be appted only for gt Check image quailty pnt De with Pholo Paper and Best Print QuaMy For ofer comomabona rou mus perform maintenance wa O s Calibrate color other links s Maintain printheads d a ons Fre Gueten Gives Prestan ones D check image quality mare E Lipa ONM Calibrate paper feed advanced functions Ma ture 3 sheet Of f Selected Color Caitraese Paper Type 6 13341 emo fa pacer Source rou Choose The tattle beics te s pou De Cote Cait ation pists for ever pot tle comenaeon of Color Cattration Paper Type aad Print Quality Pierre chech fus tate t5 decide which combinaton pou want to canere for For neseting a Color Cattraton Protite for combieaton of Color Cateraton Paper Type and Pret Quale to s factor Osipas select hom fe fotowimg table asd Cot on The Reset Calib aon Prolife button Step 2 Select Paper Type and Print Quality Color Cahbrabon Paper Tipe Photo Gloss Semr Gloss Proofing Gloss Print QuaM v C Masimum Deti Paper S
23. d amp Date UNKOWN Page Count T3 E 1 Errertode g Filename Lire E Babe UKRHOWN Fage Dovpntzel 2 arn mgt odes 8 Mar nacadett Marmi ngcodera Marnirgiode 6 nier Latest Warnings karningcodet 7364 Filsenametgeswentliti g c Lire 454 Date UNKNOWN Page Countl 3 kar liger lema L rwr matel HENDA Fane Cauat i lename LINA Dates UHD Page Countre lename Lime 8 Bate UNEROWH Page Coumt t6 lerma Lire Dates UNKOWN Faga Countt Lerma irl Datel nicum Page Count iig lenane Lime Bt Dates UNKROUM Page Count E rlenane Lime Gate UNENOWUN Page Count FB Wai uli Leite Lipset DabletJgnkMOWH Page Count e kar po adaig lJens amp mer Line Gaterd nkron Page Cointre MarningCcode B karm nucodetd nnm oim m System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action va inveni System Error Codes 01 10 Electronics Module failure Replace the Electronics Module Page 7 18 01 12 Electronics Module failed during the firmware upgrade OR the Electronics Module failed during initialization Try the following B If the Electronics Module failed during initialization you must perform the Electronics Test to determine the cause of the failure B
24. f the Electronics Module failed during the firmware upgrade first perform an emergency firmware upgrade Page 2 26 B f an emergency firmware upgrade is NOT possible or it didn t work replace the Electronics Module Page 7 18 02 10 Carriage failure Replace the Carriage Assembly Page 7 35 04 13 Generic Firmware Error Network Card Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared If the error code continues refer to the Jetdirect Card Service Manual and Service Notes 08 11 Front Panel cannot be detected Reconnect the Front Panel va invent System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action 11 10 Trailing Cable Failure Try the following E Replace the Carriage Assembly gt Page 7 35 E If the Error Code continues replace the Electronics Module gt Page 7 18 11 11 Trailing Cable is badly connected Try the following E Reconnect the Trailing Cable correctly to the Electronics Module E f the Error Code continues replace the Carriage Assembly gt Page 7 35 21 10 Service Station failure Replace the Service Station Assembl
25. following E If this error code was caused by a paper jam unplug the power cable from the printer and clear the blockage Plug in the power cable again and check if the Error Code has disappeared B f this error code appeared but was NOT caused by a paper jam replace the Paper Axis Motor Drive Assembly Page 7 75 83 01 1 Only applicable to HP DesignJet 30 30n 70 100 110 90 90r 120 120nr 130 130nr The paper is rejected from the Bypass due to skew When manually loading paper from the front of the paper make sure that it is loaded straight 83 01 3 Only applicable to HP DesignJet 70 100plus 1 1 Oplus The paper is rejected from the roll due to skew When loading paper from the roll make sure that it is loaded straight 94 02 1 Only applicable to HP DesignJet 30 30n 90 90r 120 120nr 130 130nr User selected Coated Paper and Best mode but the Color Calibration profile was obsolete or missing for Coated Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Coated Paper and the selected print quality setting va invent System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System
26. registration between ink colors while printing This is only recommended if you are experiencing problems with print quality Before you continue please verify that three sheets of paper are loaded in the default tray If the printhead alignment fails on the first attempt the printer will retry the alignment twice Step 1 Select align printheads system maintenance Maintenance for hp designjet 120 calibrate color get printer information align printheads clean printheads Update firmware print test page re repere n intrent Tren calibrate paper feed reset jetdirect card This A entered Ooty FK wa and eee Pree wit pret pity when pou loge Ec propar pried aezremurt will ha Pattern for Bidirectional compensation and directionality on Scan Axis To calibrate the sensors Pattern for directionality on Paper Axis Test Result YA Pass X Fail Sample of the Printhead Alignment Page Syse Maimerarce ity 0 A Clean Printheads Clean printheads helps maintain proper operation of all nozzles in the printheads This is only recommended if you are experiencing problems with print quality such as banding Three levels of cleaning are available soft medium and hard As a first step the soft cleaning should be used If you still experience the same image problems then select medium Hard cleaning should only be used as a last resort Before cleaning the printheads first check the ma
27. secure the bracket on the left hand side of the Printer CDR anon 18 Remove the Bracket from the Printer 20 Release the Spring from the Bracket weowmudn KJ 21 Raise the locks so that they are aligned with the cutouts and lift out the Feed Roller Assembly including the Paper Axis Motor from the Printer CDR ad slaton Pick Assembly Applicability 10ps 20ps 30 30n 50ps Removal 1 Remove the Cleanout Assembly Page 7 31 2 Release the locking mechanism that secures the Pick Assembly on the right hand side of the printer looking from the rear 3 Release the locking mechanism that secures the Pick Assembly on the left hand side of the printer looking from the rear 4 Raise the locks so that they are aligned with the cutouts and lift out the Pick Assembly from the Printer A 00000 IM Pick Assembly Not applicable to 10ps 20ps 30 30n 50ps Removal Remove the Cleanout Assembly Page 7 31 Remove the Center Cover Page 77 Remove the Right End Cover gt Page 79 Remove the Left End Cover gt Page 7 11 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station gt Page 724 Remove the Encoder Strip gt Page 728 0 9v NDUNI Remove the Ink Supply Tubes Page 7 32 10 Remove the Carriage Assembly Page 7 35 11 Remove 4 screws that secure the Hanger Assembly on t
28. that you turn ON the Printer otherwise you will NOT be able to open the Carriage Cover 2 Open the Carriage Cover and install the Carriage Height Tool into the Magenta Stall Make sure ALL the other printheads are already removed from the Carriage Assembly 3 Close the Carriage Cover and switch OFF the Printer Make sure that you turn OFF the Printer otherwise you will NOT be able to manually move the Carriage Assembly ML baos 4 Move the Carriage Assembly to the left hand side of the Printer to the position shown 5 Using the belt move the Carriage Assembly backwards and forwards over the Pivot Assembly but staying on the left hand side of the printer carefully listening for a scraping sound Cem KJ 6 f you hear a scraping sound that means that the Pivot Assembly is too high and needs to be lowered slightly Lower the Pivot Assembly slightly by turning the T 8 screw 1 8th of a turn clockwise and then check for a scraping sound again as shown previously in step 5 Cross Section Lowering the Pivot Assembly ML 7 If you don t hear a scraping sound that means that the Pivot Assembly is too low and needs to be raised slightly Raise the Pivot Assembly slightly by turning the T 8 screw 1 8th of a turn anti clockwise and then check for a scraping sound again as shown previously in step 5 Cross Section Raising the Pivot Assembly Cem KJ 8 Repeat steps 5 to 7 until you reach a point wh
29. the built in software of the printer The update process will check the printer s version with the latest version available from HP Before trying this utility first make sure that you have an internet connection The first step will be to check if newer printer software is available If newer software is available then follow the instructions in the window in order to upgrade the printer software a vy Lerri rel eee Meri liter Explorer provided by Haeehitt Packard lO E Fic dt vem Peoi Tad Me E 7 Oe D BG seek tirma Gem A O GOB etd ihe wee eae E hon zo xz Googe Beeches Ehari a dees m UES START sort A chery ev de rw ky bun Step 1 Select advanced functions and then update firmware D system maintenance for hp designjet 130 series maintenance s Calibrate color s Maintain printheads s check image quality gt Calibrate paper feed advanced functions eget printer information Update firmware sreset jetdirect network card cher iks s mantan pirihi 212 Sick arise qual s citate paper eed advanzid nc pu pini akarmatcn update aiii pret EA natae cud upi jaie irera ji Mi PA Eliane Step 2 Click on this link If you do not have Internet access you can still send a new firmware file which you have received on CD from HP from your computer to the Printer System Software firmware System Software firmware If newer printer software is not available
30. the cancel button twice and the resume button 5 times A less aggressive recovery can be performed as well currently it is not in Use E For Light Magenta Printhead degradation light recovery the cancel button twice and the resume button 4 times C Maximum Recovery Level already performed Press Cancel button twice Press Resume button zero times for level 1 soft once for level 2 medium twice for level 3 hard Hold Power Button 4 times for level 4 light 5 times for level 5 standard Ue A Network Card Reset Use this utility to reset the HP Jetdirect card configuration to the factory defaults This should only be used if the HP Jetdirect card is not responding and no other recovery method works Any user configuration information for example the IP address will be lost In this case the computer will not be able to communicate with the printer using the network The HP Jetdirect card will need to be reconfigured using WebJetAdmin for example after this reset Reset the Network Card as follows 1 Hold the power button down and press the cancel button three times and the resume button once C ee Press Cancel button three times Hold Power Button Press Resume button once Set to Factory Defaults Use this utility to return to the default settings that were set in the factory Return to Factory Defaults as follows 1 Hold the power button down and press the cancel but
31. the printer ee l p ae nnn LI X CDR anon 13 Slide the Carriage Assembly to the right and out of the Printer 14 If the Carriage Assembly is to be replaced make sure that you remove the belt in order to install it on the new carriage To remove the belt gt Page 7 41 Installation of the Carriage Assembly IMPORTANT Only applicable to 90 90r 130 130nr After re installing the Carriage Assembly and Belt take note of these steps for the correct installation of the Turnaround Stopper These steps must be followed in exactly the same sequence AR 0 S 1 Place the Turnaround Stopper in to position d and locate the slot in the Stopper on to the Turnaround Assembly This step is very important since it will determine the space between the Stopper and the Turnaround Assembly 2 Insert the first screw left and tighten it Besodeuan 0 A 3 Insert the 2nd screw right and tighten it As you tighten the screw you should notice that the slot in the Stopper will rise away from the Turnaround Assembly CDR anon Carriage Belt Removal Remove the Center Cover Page 77 Remove the Right End Cover Page 7 9 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station Page 724 Remove the Ink Supply Tubes Page 7 32 Remove the Carriage Assembly Page 7 35 ON OMA YN Release the Belt from the botto
32. then this message will be displayed Syse Maimerance wiy KJ Reset Jetdirect Network Card Use this function to reset the HP Jetdirect Network card configuration to the factory defaults This should only be used if the HP Jetdirect Network card is not responding and no other recovery method works Any user configuration information for example the IP address will be lost In this case the system maintenance utility will not be able to communicate with the printer using the network The HP Jetdirect Network card will need to be reconfigured using WebJetAdmin for example after this reset Ji user maana Merina liberia Explorer puiereidiandl bey Hekel Packard T Fie ot Wew Peyim Too Hego m d LN fe Qu DO d m G Jw freer dE Reda A G Gi EJ Address ME beta AA D prt hi Els Ji Googe se einhv Eb ibed ar ceneen T LS pE Step 1 Select advanced functions and then reset jetdirect network card xk E do system maintenance for hp designjet 130 series maintenance s Calibrate color s Maintain printheads Uns EIS Rca Io rset pour HP HR cara Cong check image quality prier U h Tris operaton should ba used oniy H pour HP Jetdiect network card tx not gt Calibrate paper feed ii etna E PETER gt advanced functions eget printer information supdate firmware ereset jetdirect network card ask Ay uiii configuration irfermalion fo xmpli Fre IP ideni wal ai in Eri
33. wait a few seconds Plug in the power cable again and try the Printhead Alignment again E If this error code appears again check the Printhead Alignment print If the Printhead Alignment was printed correctly without any print defects then check that the media is moving freely backwards and forwards while the printer is scanning it If the Printhead Alignment was printed incorrectly with some print defects replace the faulty Printhead of the color where the defects were noticeable 95 04 Firmware Error during Printhead Alignment Upgrade the printer to the latest firmware release CD Sistem rar codes Startup track mode Introduction The startup track mode is designed to enable you to identify a failing subsystems while the printer is initializing Startup track mode provides a specific indication of which particular subsystem is failing This mode is not intended for use by end users Initializing the printer in Startup track mode To initialize the printer in Startup track mode 1 Hold the Continue button while connecting the printer to the power supply 2 During the initialization of the printer the front panel will display a range of code numbers in the form of squares these code numbers added together represent the various subsystems about to be initialized 3 Once the printer comes to initializing the failing subsystem the front panel will hang and all that will be displayed is the failing subsystem
34. 10 Slide out the complete Output Mechanism Assembly CDR ad non Spittoon If Installed in the Printer Not applicable to 10ps 20ps 30 30n 50ps Removal 1 Remove the Center Cover gt Page 77 2 Remove the Left End Cover gt Page 7 11 3 Remove the Starwheel Assembly gt Page 7 43 4 Remove 1 T 10 screw that secures the Spittoon wexowwusn A Pivot Assembly Not applicable to 10ps 20ps 30 30n 50ps Removal Remove the Center Cover Page 77 Remove the Left End Cover gt Page 7 1 1 Remove the Right End Cover gt Page 7 9 Remove the Starwheel Assy gt Page 7 43 Remove 1 T 8 screw and washer that secure the Pivot Assembly on the left hand side of the Printer 6 Remove 1 T 8 screw and washer that secure the Pivot Assembly on the right hand side of the Printer CDR anton ma 7 Remove the Pivot Assembly from the Printer weowm sn KJ Feed Roller Assembly Applicability 10ps 20 30 30n 50ps Removal Remove the Front Cover gt Page 7 6 Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 7 11 S od m Remove the Electronics Module Page 7 18 6 Remove the Starwheel Assembly gt Page 7 43 7 Remove the Output Separator gt Page 7 40 8 Remove the Output Mechanism Assembly Page 7 49 9 Remove the Paper Axis Motor Drive Assembly
35. 2 2 2 4 5 6 6 2 rj 2 n n 3 Syse EnorCodes 0 KM Code Component System 66 Cnt Job Configuration 9 Firmware Crash 9 O FmwesCmh S E 86 Carriage Movement 9 92 93 94 95 96 Scan Axis Encoder Reading Printhead Firing a r Servicing 33 kRmpng 9 Cr Calibration Printhead Alignment Image Quality Troubleshooting UD 00 000000000000 0st The following table explains the YZ part of the System Error Code or Warning 00 Replace Reseat Reconnect Clean Adjust manually Possible for 02 Calibrate Adjust using Automatic Process 03 customer to Power OFF perform Power OFF o Accessory 08 Send Plot Again o Wong Part installed 10 WA WA E e a Phal required Send Plot Again Wrong Part Installed rA System Maintenance Utility Introduction 3 2 Launching the System Maintenance Utility Designjet 120 120nr 32 Launching the System Maintenance Utility Designjet 30 30n 90 90r 130 130nr 3 3 System Maintenance Utility HP Designjet 120 120nr 3 4 Color Calibration 3 4 Get Printer Information 3 6 Align Printheads 3 7 Clean Printheads 3 8 Update Firmware 3 9 Print Test Page 3 10 Calibrate Paper Feed 3 11 Reset Jetdirect Card 3 13 System Maintenance Utility Designjet 30 30n 90 90r 130 130nr 3 14 Main Menu Printer Front Panel Replication 3 14 Color Calibration 3 15 Align
36. 24A 7 9928325958392822 998 22523225282 22222227 29 2232823288828 8288444444 J 82288533222222222 89 IVECO TEITE EEEE ELTETT TELLETT CEISSRISSESISRSESARSTI ERRORS ISI ATEELEI LSTESRERSEERTERRERAAAKAL SEREERESEERRERRELLS Re ABIS LEST VST RVR AR LS RSSESSESELEESILEAAAARS ABSSERALERSTELAS IL LSE TEL 3785 8281T72387222 2222 8 022BB8238888 45 4444 282282222B22223252228 S58 2827z2 121892282 0 78 SEKGERERERRRER AAA AA 9 9S PESEEREEZEZEZRUS222 291170585 800832322222222288823 44 MU CERRRRERERSRZ222222220128325 200222 08 2480822 EATERS TIERERGRONAXAN 08528222222222323229221 28 2221227222222 112 522022222223202 4444 44 QETNESERRSSZSISRISRRITESIQUSPEUZZIDRSERZUIOAESRTIRESOBRSSEJENNAAA PRBRSRBRESSRSRSESSSTSESIOBJS HEP B3 2222282388238B8 928 4 KAABA iii SISERESSESSSRESSSTERI 222215221152 PE Sara HEERE FH KILE RAG Be HEDHIBEGBIGER HBISEISEHIDEGSSS g 3 a EE o Oo E wn a0 tO O c o Qo 5 amp gt Zz Sample of the inveni j 2288 ZEER 3238 SESB BESS 3288 g gs S558 85s gos Qos ges E Ba BERS SSht SRRD SER SARE 2288 8888 Rees 3588 Rss 3228 i eso gest 8832 Beez 38 2 sees l 3588 3 28 1 88 3538 1088 1738 399827 8989 8882 S182 S289 BESH 888 888 888 3 228 288 1228 3 2523 3227 338 852 29 3829 ass 8528 Bue 8 88 3898 238 seg 3898 S888 8888 3888 3888 383 008 8x88 8858 383 52 t gaga S493 Bata Saba Sada S423 3587 22823 S287 S03 3285 8382 E
37. 30 amp 130nr Printhead Access Instructions Label C7796 60041 Applicable to 70 100 100 110 110 110 nr Printhead Access Instructions Label mM C7700020 Applicable to 120 and 120nr 2 Ink Cartridge Color Label Applicable to 70 MEE SUDO mE 100 100 110 110 110 nr Ink Cartridge Color Label Applicable to C7790 6020 1Ops 20ps 30 30n 50ps 90 90r 120 1 20nr Ink Cartridge Family Label Applicable to Se EHE DU m 1Ops 20ps 50ps 120 120nr Ink Cartridge Family Label Applicable to mM eae 30 30n 90 90r 130 amp 130nr Ink Cartridge Family Label Applicable to mM Wa 70 100 100 110 110 110 nr NEN C7790 60139 Serial Number Label 10ps C7790 00041 Serial Number Label 20ps C7790 60477 Serial Number Label 30 C7790 60478 Serial Number Label 30n BEEN C7790 00042 Serial Number Label 50ps Q6655 60095 Serial Number Label 70 Q6656 60066 Serial Number Label 90 BEEN Q6656 60080 road Serial Number Label 90r 1 C7796 60027 Serial Number Label 100 C7796 60098 Serial Number Label 1004 C7796 60033 Serial Number Label 110 AA C7796 60099 Serial Number Label 110 BEEN C7791 60334 Serial Number Label 110 nr pe C779 1 60148 Serial Number Label 120 invent C7791 60149 1 Serial Number Label 120nr C779 1 60303 pops Serial Number Label 130 ERN C7791 60305 Serial Number Label 130nr 5 C7790 60213 Front Panel Label Applicable to 1Ops 20ps and 50ps ME Q6655 60096 ot Fr
38. 60238 Rollfeed Bracket Kit ROHS C7797 60064 Cutter C7797 60008 Spindle Q6655 60081 Spindle Applicable only to 70 90 90r Automatic Roll Replacement Kit Only OO applicable to 110 nr 120nr 130nr invent Figure 16 Rollfeed Components YA invent and Diagrams Printer Stand and Basket Applicable Designjet 100 100 120 120nr 130 130nr Printer Stand and Basket Reference HP Part Number Quantity Description Comments on Drawing GI2466000 246 60007 2 Legs Assembly E NE MM E 246 60008 X Brace Assembly Q1246 60009 Foot Assembly Q1246 60010 Basket Kit Q1246 6001 IEEE Base Adaptor Left and Right Q1 246 6001 2 Input Tray Support Q1246 60013 1 Hardware Kit Figure 17 Printer Stand and Basket ra Removal and Installation Introduction 7 3 Top Cover 7 5 Front Cover Applicability 1Ops 20ps 30 30n 50ps 7 6 Center Cover 7 7 Right End Cover 7 9 Lett End Cover 7 11 Ink Supply Station Cover Applicability 70 100 100plus 110plus 7 13 Ink Supply Station 7 14 Electronics Module 7 18 Power Supply Unit 7 22 Service Station 7 24 Front Panel 7 27 Encoder Strip 7 28 Carriage Motor 7 29 Cleanout Assembly 7 31 Ink Supply Tubes 7 32 Carriage Assembly Applicability 70 100 100 110 120 120nr 7 35 Carriage Assembly Applicability 1Ops 20ps 30 30nr 50ps 90 90r 130 130nr 7 37 Carriage Belt 7 41 Starwheel
39. 90r Printer Model Q6656B HP Designjet 100 Printer Model C7796A HP Designjet 1004 Printer Model C7796C HP Designjet 110 Printer Model C7796B HP designjet 110 Printer Model C7796D HP Designjet 110 nr Printer Model C7796E HP designjet 120 Printer Model C77914A HP Designjet 120nr Printer Model C779 1B HP Designjet 130 Printer Model C779 1C HP Designjet 1 3Onr Printer Model C7791D For information about using these printers refer to the corresponding User and Quick Reference Guides Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only Part Numbers Part Numbers for Printer options accessories and service parts are located in Chapter 7 Conventions A small arrow is used to indicate other parts of the Service Manual where you can find information related to the topic you are consulting Table of Contents Test Prints 7 7 System Error Codes 2 7 System Maintenance Utility 3 7 Utilities 4 7 Calibrations 5 7 Parts and Diagrams 7 Removal and Installation 7 7 Maintenance 8 7 va invent Usage Report Page 1 2 Information Page 1 3 NVM Contents Page 1 5 HP Designjet Ultra Low End Printer Service Manual MX 000000 KJ Usage Report Page The Usage Report Page contains the following information Printer Model Name Printer Model Number Printer Serial Number Date of last print job received Total ink c
40. 932 235 11338 p 3129 3128 j goes 8289 8289 285 S285 sees 82808 RPSUS SSH 828588 ILI RISUS 8398 883928 38898 8598 SAFF SRSYS 88828 25838 3835829 3423233 83238 3838 1838 STEWS STS SIBRS BISIS 8187 5888 SESSE 34838 SITTI 3229 338288 828 3 828 3 828 8 828 8 827 2 828 noegs geese sorgse 82938 Avpgg a F88 48888 408289 48898 48828 iii ASSES 80D amp ange z398 209 gaug TALE 9 088 AUSSI S UBEI uu 55088 ZUSE 290789 c80ER82 ehpese sassy Savees faces 949883 SUIER USRBO SLST NUBBI SABRES j r88 fares jSr088 JARE Farkas prrras inanes santa Isases oases Istres pines 388332 beatae KIESERS j88590 238122 base UnscB FRESE SAGES TOATE AITA nai cRSRGS CRSSES CGFRRE ESSERE EA basaga basaga Sganne Mira bargas Baraga Sample of the NVM Contents Page page 2 of 3 Sample of the NVM Contents Page page 3 of 3 va invent System Error Codes 2 4 Warnings 2 11 Startup track mode 2 19 Emergency Firmware Upgrade 2 26 System Error Codes Explanation 2 27 HP Designjet Ultra Low End Printer Service Manual 2 1 O inveni Introduction The following pages contain a list of system error codes and their respective descriptions and recommended corrective actions Only try one recommended action at a time and check if the error code has disappeared Since the front panel can only display graphics the error code needs to be determined by counting the bars on the front panel as shown below N unit
41. Assembly Applicability 10ps 20ps 30 30n 50ps 7 42 Starwheel Assembly 7 43 Print Platen Assembly 7 44 Output Separator Applicability 1Ops 20ps 30 30n 50ps 7 46 Ramp Motor Assembly 7 47 Output Mechanism Assembly Applicability 1Ops 20ps 30 30n 50ps 7 49 Spittoon If Installed in the Printer 7 51 Pivot Assembly 7 52 Feed Roller Assembly Applicability 1Ops 20 30 30n 50ps 7 54 Feed Roller Assembly 7 56 Pick Assembly 7 62 Pinch Assembly Applicability 1Ops 20ps 30 30n 50ps 7 68 Inner Paper Guide Applicability 1Ops 20ps 30 30n 50ps 7 71 Inner Paper Guide 7 72 HP Designjet Ultra Low End Printer Service Manual 7 1 7 2 va inveni OOPS Sensor 7 73 Paper Axis Motor Drive Assembly Applicable only to 1Ops 20ps 30 30n 50ps 7 75 Paper Axis Motor Assembly Applicability 90 90r 120 120nr 130 130nr 7 77 Bypass Platen Applicability 90 90r 120 120nr 130 130nr 7 78 Bypass Platen Actuator Applicability 90 90r 130 130nr 7 81 HP Designjet Ultra Low End Printer Service Manual CDR anon Introduction This chapter is a step by step guide to the removal and installation of the key components in the printer You may find it useful to tick off the steps as they are performed Use the illustration at each procedure to identify the parts referred to in the text The procedures appear in order of removal So the whole machine can be stripped down by starting at the beginning
42. Color Calibration for Proofing CD Sistem rar codes System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action Semi Gloss Paper and the selected print quality setting 941 02 4 Only applicable to HP DesignJet 30 30n 90 90r 130 130nr User selected Photo Matte Paper and Max dpi mode but the Color Calibration profile was obsolete or missing for Photo Matte Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Photo Matte Paper and the selected print quality setting 941 02 5 Only applicable to HP DesignJet 30 30n 90 90r 130 130nr User selected Photo Satin Paper and Max dpi mode but the Color Calibration profile was obsolete or missing for Photo Satin Paper and the selected print quality setting Using the System Maintenance Tool perform Color Calibration for Photo Satin Paper and the selected print quality setting 94 04 Firmware Error during color calibration Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared B f the Error Code reappears check for a new Firmware release 94 08 Color C
43. K Inserted 0090 Celnserted 0800 M Inserted 0008 vslnse ted 0000 LC Inserted 80080 LM Inserted 00090 Ink Consumed Printhead Ki 11 cc 2 X Ct 4 cc C2 052 M 3 cc Ci 0D Ya 5 cc C2 x LC 5 oc C2 X5 LM 4 cc 2 52 Usage Time Printhead K B days C 8 days M 8 days Y 8 days LC days LM 6 days Ink Comsumed Cartrige Ki 19 cc 26 72 Ct 12 cc 41 x Hr 12 cc Cdl x Ya 12 ce 16 x LC 8 cc 11 LH 3 cc 12 Printhead history ki wi Inserted i cc ix 8 days Max Recovery Level 6 1 41 Inserted 4 cc 2 8 days Hax Recovery Level 8 hn i Inserted 3 cc Cix days Max Recovery Level 8 Yi lI Inserted 4 cc 20 B days Max Recovery Level 6 LC 4i Inserted 5 oc 2 8 days Max Recovery Level 6 LM 1 Inserted 4 cc 242 days Max L 6 HP JetDirect Conf iguration Statusi 1 0 Card Ready Poet Config 18BASE T HF hut jama o iationt On Model Humbert 741698 Harud acturi ID 404440441902007 Hardware Hddresst Bee IER SEDC Se Date Fara actured 11 2088 Firmearg Versioni L 20 24 SNAP Sat Caty Haagi Hot Specified Port Select R145 Hatuork Statistics Total Packets Received 63407 Total Packets Tranzmitted 381 Unicast Packets Received W3 Urcondable Pack al et B Bad Packets Received Transmit Collisions 32 Feming Errors Received Transmit Late Collizionszi 6 Protocol Informat Lan duae av iura a ciuium DET BE aa MRNA ae TAPE Houell Hetla
44. KA A 22 Slide the Bypass Platen to the left and remove from the Printer CDR anon Bypass Platen Actuator Applicability 90 90r 130 130nr Removal Remove the Cleanout Assembly Page 7 31 Remove the Top Cover Page 7 5 Remove the Center Cover Page 77 Remove the Right End Cover gt Page 79 Remove the Left End Cover gt Page 711 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station gt Page 724 2 ea AE UE M n Remove the Encoder Strip gt Page 728 o Remove the Ink Supply Tubes Page 7 32 muli EE Remove the Carriage Assembly Page 7 35 N Remove the Starwheel Assembly Page 7 43 13 Remove the Print Platen Assembly Page 7 44 14 Remove the Pivot Assembly gt Page 7 52 15 Remove the Feed Roller Assembly gt Page 7 56 16 Remove the Pick Assembly Page 7 62 17 Remove the Inner Paper Guide Page 772 18 Remove the Bypass Platen gt Page 778 19 Remove 1 T 10 screw that secures the Right Bracket to the Chassis inveni 20 Lift the Right Bracket out of the Printer va invent Cleaning Information 8 2 Lubrication Information 8 4 HP Designjet Ultra Low End Printer Service Manual 8 1 va Mamen 0 invent Maintenance Cleaning Information IMPORTANT Do NOT clean the following Pinch Rollers Drive Belt Service Station unl
45. Left End Cover Removal 1 Remove the Center Cover gt Page 77 2 Disconnect the Front Panel cable from the rear of the Printer Disconnect 3 Remove T 10 screw from the Rear Left Trim 4 Remove the Rear Left Trim from the Printer wexsodedan A 5 Remove 1 T 10 screw from the Left Side Bracket 6 Release the clips that secure the Left End Cover to the Printer use a flat blade screwdriver if necessary s 7 Remove the Left End Cover from the Printer 7 CDR ad non Ink Supply Station Cover Applicability 70 100 100plus 110plus Removal 1 Remove the Center Cover Page 77 2 Remove the Right End Cover Page 7 9 3 Release the Ink Tubs from the clip on the ISS Cover 4 Remove 2 screws that secure the ISS Cover to the Ink Supply Station 5 Remove the ISS Cover from the Printer weodwddn A Ink Supply Station Removal Switch off the product and remove the power cable 1 Remove the Center Cover Page 77 2 Remove the Right End Cover gt Page 7 9 3 Remove the ISS Cover gt Page 7 13 A Release the Plastic Cover protecting the Electronics Module Ul Disconnect the Ink Supply Station Cable from the Main PCA CDR ad non 6 Remove 1 T 10 screw securing the Plastic Cover Remove the Plastic Cover from the Printer B 7 Cut the Plastic Tie that secures the Ink Supply Station Cable to th
46. Printheads 3 19 Clean Printheads 3 20 Check Image Quality 3 21 Calibrate Paper Feed 3 22 Get Printer Information 3 24 Update Firmware 3 25 Reset Jetdirect Network Card 3 26 HP Designjet Ultra Low End Printer Service Manual 3 1 we 000 invent Introduction The System Maintenance Utility is designed to assist the customer with common maintenance tasks for the printer and also to resolve common problems that they may encounter Since the design of the System Maintenance Tool is different between the Designjet 120 120nr and Designjet 130 130 this chapter will explain how to use the tool for each product separately E Explanation on how to use the System Maintenance Utility for the Designjet 120 1 20nr is found on Page 2 E Explanation on how to use the System Maintenance Utility for the Designjet 30 30n 130 130nr is found on Page 3 Launching the System Maintenance Utility Designjet 120 120nr The System Maintenance Utility is launched via the HP printer driver Step 1 Click on the Advanced tab HP designjet 120m roperties Basic Sep Color Advarced Features At print tim Show printing progress Advanced paper aptior Mehe ditone ther T Miror ail A m m r Auala Fe dede Quick Sets Factory defaults Jd Eier Step 2 Click on the Maintenance box D Som ion Uy Launching the System Maintenance Utility Designjet 30 30n 90 90r 130 130nr There are two wa
47. alibration Warning Color Calibration not cancelled but Color Calibration values are likely to be incorrect Try the Color Calibration again but this time using a different type of media preferably HP media 94 10 Color Calibration Failure Color Calibration cancelled Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and try the Color Calibration again B f this error code appears again check the Color Calibration print f the Color Calibration was printed correctly without any print defects then check that the media is moving freely backwards and forwards while the printer is scanning it f the Color Calibration was printed incorrectly with some print defects System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action va invent replace the faulty Printhead of the color where the defects were noticeable E f the Error Code continues replace the Carriage Assembly gt Page 7 35 95 00 Printhead Alignment Failure Printhead Alignment cancelled Try the following B Clean the printhead indicated by the printer B f the error code continues replace the faulty printhead 95 02 Printhead Alignment Failure Printhead Alignment cancelled Try the following B Unplug the power cable from the printer and
48. anon Top Cover Removal Open the Top Cover 2 Release the clips that secure the Top Cover and remove from the Printer KA A Front Cover Applicability 10ps 20ps 30 30n 50ps Removal 1 Open the Access Cover 2 Release the clips from the inside that secure the Front Cover 3 Remove the Front Cover from the Printer A 0nd odvscloion Center Cover Removal 1 Remove the Top Cover gt Page 7 5 2 Release the Ink Supply Tubes from the Raceway Holder Remove the Raceway Holder from the Printer 3 Release the Tubes from the retaining clips in the Center Cover 4 Remove A T 10 screws that secure the Center Cover to the Printer O Removal and Installation 00 inveni 5 Remove 2 T 10 screws that secure the Center Cover from the rear 6 Open the Printhead Door 7 Remove the Center Cover from the Printer DE Re anton Right End Cover Removal 1 Remove the Center Cover gt Page 77 2 Open the Printhead Door 3 Release the Door Sensor from the Right End Cover 4 Remove 1 T 10 screw that secures the Right End Cover to the Printer O Removal and Installation 00 inveni 5 Remove 1 T 10 screw from the Right Side Bracket 6 Release the clips that secure the Right End Cover to the Printer use a flat blade screwdriver if necessary 7 Remove the Right End Cover from the Printer OC
49. blies Reference HP Part Number Quantity on Drawing Carriage Assembly Includes Trailing Cable SHOO L Applicable to 1Ops 20ps and 50ps Carriage Assembly Includes Trailing Cable ener ects Applicable to 30 and 30n Carriage Assembly Includes Trailing Cable SUMAR Applicable to 130 and 130nr Carriage Assembly Includes Trailing Cable MdL Applicable to 70 Carriage Assembly Includes Trailing Cable AORAR O Applicable to 90 90r Carriage Assembly Includes Trailing Cable C7796 60205 Applicable to 100 100 110 110 110 nr Carriage Assembly Includes Trailing Cable MTN Applicable to 120 and 120nr C7790 60112 Tubes Assembly Applicable to 1Ops 20ps and 50ps Q1293 60065 1 Tubes Assembly Applicable to 30 and 30n BEEN Q6655 60140 1 Tubes Assembly Applicable to 70 Description Comments Q6656 60103 1 Tubes Assembly Applicable to 90 90r Q1292 60235 Tubes Assembly Applicable to 130 and 130nr Tubes Assembly Applicable to 100 100 d aid 110 110 110 nr C779 1 60129 Applicable to 120 and Carriage Belt Applicable to 1Ops 20ps C7790 60203 1 30 30n 50ps Q6655 60069 1 Carriage Belt Applicable to 70 90 90r C779 1 60233 Carriage Belt Applicable to 100 100 110 110 110 nr 120 120nr 130 and 3Onr Q6655 60064 1 Carriage Belt Applicable to 70 90 90r Encoder Strip Applicable to 10ps 20ps C7790 60099 1 30 30n 50ps invent
50. brate color will not be applied to your print jobs In this case refer to your PostScript RIP documentation for information on how to perform color calibration How do calibrate color You have to calibrate color for every Paper Type that requires color consistency For example if you require consistent colors on glossy paper and on heavy weight coated paper you must perform one color calibration for the former and another for the latter Paper Type When you want to calibrate color remember to select the Print Quality option that you are going to use to print For example if you want to print with the High Resolution option select High Resolution before performing the color calibration If the Color calibration fails print the information page and check the list of warnings under the printer status section Syse Maimerarce tiy 0 A Performing the Color Calibration HP DesignJet 30 30n 130 130nr system maintenance for hp designjet 130 series Step 1 Select calibrate color AES maintenance inh nidos hp instant support gt calibrate color troubleshooting Maintain printheads maintenance z ku calibrate color check image quality rre calibrate paper feed Wa aana eie advanced functions other iis calibrate color calibrate color only if you are using the regular HP printer driver to print If you are using a PostScript driver and a PostScript RIP instead refer to your RIP do
51. button twice Hold Power Button SrLBESSESETERE SR ERSSRSSISISS ASIP IESE SSYE ASPISPsRASATE LEV AY KAA 2858222232 8822222222235 2228 78885582838 324272123221 28 8 12 BER 4A KAAS 80SSSSEZIPTSIEEIEREESIRIJRERRLDILESIBSSSIIIV SCERSESIRSSRIZENRAAGANN 2 222722388222222828222 25 2212222888 6212 EERE S ERR ESEZREBORNENAAN r1r18212222882322223208222 2792023228222 85 2 222288 P2 ER EE ERR KAGLALALA 8222822222322228328358885322372 1212822208 248 28 8 UEBERECRERESEXAAANH 388188525825822 22502 25523220 232332 8172 82 2282228222222 4434 444 2522259959292 2292292727328 7883302 12222 7722122922 B2 2B RRGORRER EX ARAY 859328 83929 89 8 R amp SIRPEITVESISIIESESZSIIZIOT SASARERSZERESRESRR NGA 2323322222222222285 885188722252832122582 2 72222228 888 E29 88 EL AAAS 822228880 BET RESEERSERSRSSSDERTIIDIBUREIBIPROSSSESSERERRRRSRNA4GAMA 8533S3ESDERCERRRSS22737232 7B82 23038 RARE CRIZEITDRSRETERZSIERZZNAAAA 28212252822 523528880 8538 9 88J40 00 SCC EP ITDDSYVERPRRAEPESSUESENGAAAAA 2 23222232232222222 13 312222402 82 8 049 98 8832222222222 MIA HREH H TEE EEEH EHEHEEEFEEFET EERTE EE S FEER A EEEE EAEE EE ss SALA aAA EAEE KEMIA EHE E ETETE TTELLA A A UAE ATE EEEE TAT fff444A MA R RRERRRSRRETERRRRESSIRZEPIRORJISSORRREISIUEISSSZIIBSGZSERERG4AAN M RERSEZZSSERSI2222222237EFEETEERDLIJDSERIILITIDASSEISSERTERERTIEAAAAAN RESSERSSERRZERERESESUE2ISIBSCIS IDPRSERRIOSTDERSRZSRSRRISSESIBA4NANAE O8922222228228822222222722285 59 8882224 2 22222222228 8288 4 4 4
52. ce the cyan printhead System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action Ya inveni 2 2 00 Magenta Color Calibration Failure Magenta Color Calibration cancelled Try the following B Clean the electrical contacts on the magenta printhead B f the error code continues replace the magenta printhead 2 3 00 Yellow Color Calibration Failure Yellow Color Calibration cancelled Try the following B Clean the electrical contacts on the yellow printhead B f the error code continues replace the yellow printhead 274 00 Not applicable to HP DesignJet 70 100 100 110 Light Cyan Color Calibration Failure Light Cayan Color Calibration cancelled Try the following E Clean the electrical contacts on the light cyan printhead B the error code continues replace the light cyan printhead 275 00 Not applicable to HP DesignJet 70 100 100 110 Light Magenta Color Calibration Failure Light Magenta Color Calibration cancelled Try the following B Clean the electrical contacts on the light magenta printhead B f the error code continues replace the light magenta printhead 35 01 No Cleanout Assembly or Duplexer if installed detected while
53. ction Printer model name hp designjet Laps Printer model mnumbersc 79388 Printer serial nomber SG 7CUL 72ZMCOQO Firmware releaze alfa Service I de12235 Type Eerom F lash Traz Present sho Duplexer Present No Num I 0 cards present 1 Printer Status Section Datei UNKNOWN Printer Status OK Printer Latest Errors Sample of the ErrorCode 7904 F i lename ntheadsPhys c Line 114 Date 5 17 2001 Page Count t151 bl ErrorCode 7304 FilenametMechCommand c Line 2831 Date 3 17 2001 Page Count 151 Information Page a ErrorCode 7904 Fi lename tntheadsPhys c Lineilid Date 5 17 2001 Page Count 147 2 ErrorCode 7904 Fi lename MechCommand c Line12PBl1 Date S 17 2001 Page Count 147 1 f 3 4 ErrorCode 7964 FilenameintheadsFhys c Lines114 Date 5 17 2801 Page Count 146 page o 45 ErrorCode 7984 Fi lename MechCommand c Line 2881 Date 5 17 2801 F Count 146 6 ErrorCode 7984 Filenameippm RedHPPM C Line 372 Date UNKNOWN Page t 108 7 Error Code 7384 Fi lename ventMonitor c Line 132 Date UNKNOUM Page Countz 181 t ErrorCode 7984 Filename redSP Red5P c Linei4422 Date 7 23 2082 P Count 73 9 ErrorCode 7984 Fi lenaneiventMonitor c Line 1932 DatetUHKHOUM Page Count 56 Printer Latest Warnings NOT IMPLEMENTED Printhead Alignment Yes Latest Print jobs HO INFORMATION PAGE PhMede plain normal Wi INFOR PAGE 2 PMode plain normal 42 INFORMATION PAGE PMode plain_normal 43 todoblack jpg PMode plaln best 44 todocyan jpg PModet plain b
54. ctrical components or circuits or through openings in the enclosure Electrostatic Discharge Refer to the beginning of Chapter 4of this manual for precautions you should take to prevent damage to the Printer circuits from electrostatic discharge Safety Symbols General definitions of safety symbols are given immediately after the table of contents WARNING The Warning symbol calls attention to a procedure practice or the like which if not correctly performed or adhered to could result in personal injury Do not proceed beyond a Warning symbol until the indicated conditions are fully understood and met CAUTION The Caution symbol calls attention to an operating procedure practice or the like which if not correctly performed or adhered to could result in damage to or destruction of part or all of the product Do not proceed beyond a Caution symbol until the indicated conditions are fully understood and met Service Manual HP Designjet WR Ultra Low End LA Printers METEN DS ll Using this Manual Purpose This Service Manual contains information necessary to test calibrate and service HP Designjet 1Ops Printer Model C7790A HP Designjet 20ps Printer Model C7790B HP Designjet 30 Printer Model C7790D HP Designjet 30n Printer Model C7790E HP Designjet 50ps Printer Model C7790C HP Designjet 70 Printer Model Q6655A HP Designjet 90 Printer Model Q6656A HP Designjet
55. cumentation For more information about color calibration click here Color Calibration Paper Type Print Quality hp designjet online Delete Maximum DPI help v Not calibrated exit Not calibrated Not calibrated Not calibrated Not calibrated Not calibrated Double click on the calibrate color icon on the computer desktop Not calibrated Not calibrated Not calibrated Not calibrated delete calibration profile HeavyWeight Coated Paper v Automatic Step 2 Select Paper Type and Print Quality 3 HeavyW eight Coated Paper v calibratecolor Color Calibration Paper Type Print Quality This table gives you the color calibration status for each type of paper and print quality You can also use this table to delete color calibration profiles that you don t need Not calibrated Not calibrated Not calibrated Not calibrated Not calibrated Not calibrated select all clearall delete calibration profile Step 1 Select color calibration profile Step 2 Press delete calibration profile D Som onan Uy Performing the Color Calibration HP DesignJet 90 90r Double click on the calibrate color icon on the computer desktop Launch system maintenance tool via the hp driver D qr web Senicos EN Cabtu ate Color oni you ww uning the regada MP piirde driver fo pert f you are vain
56. d together and they do not completely overlap Make sure the image size is within the selected WIDTH of the sheet 66 02 2 Only applicable to HP DesignJet 30 30n 90 90r 130 130nr Vertical clipping May happen when the roll ends in the middle of printing an image Could also happen when multi pick occurs and two sheets are loaded together and they do not completely overlap Make sure the image size is within the selected LENGTH of the sheet 71 14 Out of memory while trying to process the firmware upgrade file Probably this is a firmware bug because the firmware should free up enough memory to perform the firmware upgrade process correctly Perform an emergency firmware upgrade gt Page 2 26 System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action inveni 74 12 Firmware bug in the firmware upgrade process Try the following B Download the special file in order to update the bootlog B f possible request the user to provide the following information which can be found on the information page Firmware Release Printer Serial Number 81 01 8v Paper Axis shutdown usually a paper jam caused by a blockage of the Paper axis System Try the
57. disappeared B If the Error Code reappears check for a new Firmware release E f possible request the user to provide the following information which can be found on the information page Firmware Release Filename line va invent System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action 81 01 Paper Axis E usually a paper jam caused by a blockage of the Paper axis System Try the following E f this error code was caused by a paper jam unplug the power cable from the printer and clear the blockage Plug in the power cable again and check if the Error Code has disappeared B f this error code appeared but was NOT caused by a paper jam replace the Paper Axis Motor Drive Assembly Page 7 75 81 12 Media Advance error This error usually appears during the paper advance calibration Retry the paper advance calibration 83 10 Sheet feeding failure Try the following B Replace the Out Of paper Sensor B Replace the Electronics Module Page 7 18 85 10 Paper Axis Encoder error Try the following E Make sure that the Encoder Sensor cable is connected correctly E Replace the Paper Axis Motor Drive Assembly gt Page 7 75 E Replace t
58. e Power Supply Unit 8 Release the Tubes Bracket from the Ink Supply Station by pushing the clips inwards and lifting up the Bracket wexwmudn A amp 9 Remove 2 T 10 screws that secure the Ink Supply Station CDR anon 10 Move the Ink Supply Station to the left to release it from the securing clips 11 Remove the Ink Supply Station from the Printer KA A Electronics Module Removal 1 Remove the Center Cover Page 77 2 Remove the Right End Cover Page 7 9 3 Release the Plastic Cover protecting the Electronics Module 4 Disconnect ALL the cables from the Main PCA D 0000000000000 o feedidvselaion 5 Remove 3 T 10 Type B screws that secure the Electronics Module and the Power Supply Unit to the Printer 6 Remove the Plastic Cover from the Printer 7 Remove 1 T 10 screw that secures the Electronics Module weowwusn KJ m 8 Release the plastic sheet that secures the Trailing Cable to the back of the Electronics Module 9 Slide out the Electronics Module and the Power Supply Unit as one assembly to the right 10 Slide the Power Supply Unit upwards to release it from the Electronics Module CDR anon 11 Remove the Electronics Module from the Printer wexewwum KJ Power Supply Unit Removal 1 Remove the Center Cover Page 77 2 Remove the Right End Cover Page 7 9 3 Remove the E
59. ectronics Module Assembly Applicable to Electronics Module Assembly Applicable to C7791 60132 120 120nr 7 Q1293 60053 Power Supply Unit invent 0515 2812 gt Screw Service Station Assembly Applicable to SUV p 1Ops 20ps and 50ps 120 120nr Q1293 60052 Service Station Assembly Applicable to 30 and 30n Service Station Assembly Applicable to 90 Service Station Assembly Applicable to 70 ee AG ares 100 100 110 110 110 nr Duplexer Interconnect PCA Applicable to Duplexer Interconnect PCA Applicable to Q1292 60208 1 70 90 90r 100 110 120 120nr 130 and 130nr invent Figure 4 Right Hand Assemblies Left Hand Assemblies Left Hand Assemblies Reference HP Part Number Quantity Description Comments on Drawing Front Panel Assembly Includes Front Panel MEM SASA mM Cable Applicable to 1Ops 20ps and 50ps Front Panel Assembly Includes Front Panel Q1293 60047 Cable Applicable to 30 30n 130 130nr Printer Front Panel Assembly Includes Front Panel C7796 60208 Cable Applicable to 100 110 110 110 nr 120 120nr a oone 1 Motor sey Ropers Mooh 6 omo 1 Oupa charm Suppor Asem 7 Gsm 2 ww 8 CNOBGOST 1 EwdeDk meno 1 peat Op odi o mE mw Q1292 60207 MEEN Carriage Motor Assembly 0515 2812 Screw C8108 67048 Output Belt Figure 5 Left Hand Assemblies Bes KJ Scan Axis Assemblies Scan Axis Assem
60. edition What s in this Service Manual This manual contains information necessary to test calibrate and service HP Designjet 1Ops Printer Model C7790A HP Designjet 20ps Printer Model C7790B HP Designjet 30 Printer Model C7790D HP Designjet 30n Printer Model C7790E HP Designjet 50ps Printer Model C7790C HP Designjet 70 Printer Model Q6655A HP Designjet 90 Printer Model Q6656A HP Designjet 90r Printer Model Q6656B HP Designjet 100 Printer Model C7796A HP Designjet 1004 Printer Model C7796C HP Designjet 110 Printer Model C7796B HP Designjet 1104 Printer Model C7796D HP Designjet 1 1O nr Printer Model C7796E HP Designjet 120 Printer Model C779 14 HP Designjet 120nr Printer Model C7791B HP Designjet 130 Printer Model C779 1C HP Designjet 1 3Onr Printer Model C7791D For information about using these printers refer to the corresponding User Guide The procedures described in this manual are to be performed by HP qualified Service Personnel only
61. eere Gee G cou E x Adres ME etry AA AA ES tant hind Els Seach ve EP ciated i Ceneen Select troubleshooting for the analysis of the test pages supper Ack web services s hp instant support e troubleshoating Tha following commands anhy princ ther deapaostc pages and do red provide arabs sif ngos A dus irublekheeling proci Hi gikk using Ira oobledhoolig command under inet web on Step 1 Select check image quality s calda coc s maentaen pride adis i sfr Tran pua maintenance calibrate calar maintain printheads Check image quality Calibrate paper feed advanced functions hp designjet Skew Diagnostic Page Fold Until Here Syse Maimerance wiy KJ Calibrate Paper Feed Calibrate paper feed is used to adjust the printer parameters for use with different types of print media This only affects the physical movement of paper and does not affect the color calibration profiles This calibration is a two step process Step one is to print a special test page with the paper calibration test pattern This page must be printed on A3 or 1 1x17 paper sizes After printing the test page you must feed the test page back into the printer via the front single sheet paper feed Pome Iberis Explorer preidasei Erg Haee Puckart 29 fe sw aren dE eda O UGUA Aidem ME tttm Mi 22 6 L Mc AA Pape irt hei as se Googe wo Gb Sea
62. ere you will hear the scraping sound and by turning the screw just 1 8th of a turn clockwise the scraping sound will disappear 10 Using the belt move the Carriage Assembly backwards and forwards over the Pivot Assembly but staying on the right hand side of the printer carefully listening for a scraping sound ML 11 If you hear a scraping sound that means that the Pivot Assembly is too high and needs to be lowered slightly Lower the Pivot Assembly slightly by turning the T 8 screw 1 8th of a turn clockwise and then check for a scraping sound again as shown previously in step 10 Cross Section Lowering the Pivot Assembly Cum KJ 12 If you don t hear a scraping sound that means that the Pivot Assembly is too low and needs to be raised slightly Raise the Pivot Assembly slightly by turning the T 8 screw1 8th of a turn anti clockwise and then check for a scraping sound again as shown previously in step 10 Cross Section Raising the Pivot Assembly va 13 Repeat steps 10 to 12 until you reach a point where you will hear the scraping sound and by turning the screw just 1 8th of a turn clockwise the scraping sound will disappear e ad M ae 4 d 14 Move the Carriage Assembly along the length of the Printer listening carefully for the scraping sound 15 f you don t hear the scraping sound then the PRS Adjustment is correct go to step 17 Cem 4 16 f you hear the scraping
63. ess otherwise noted Main PCA and other Electronic components such as Cables and Motors Case Parts Use mild detergents such as PK 200 or Simple Green with water on a clean lint free cloth Solvents and water on a clean lint free cloth can be used to remove stubborn stains on external case parts Paper Dust It is recommended that vacuuming be used to remove paper dust from inside the printer Do NOT use compressed air Carriage Flex Contacts Use water on a clean lint free cloth Flex Contacts 0 7 0 0 000000000000 sem Carriage Rod Cleaning is NOT recommended If extremely dirty wipe with a clean lint free cloth Do NOT use water or solvents Carriage Rod Encoder Strip Wipe from left to right viewed from front with a clean lint free cloth Do NOT pull hard on the Encoder Strip Encoder Strip Drive Roller wee 000 A Backbone Use water on a clean lint free cloth Dry carefully parts left damp may rust Backbone Duplexer Check for ink on connector to module If ink is present wipe clean with a clean lint free cloth Duplexer Lubrication Information Lubrication Cleaning the Carriage Rod is NOT recommended If however the Carriage was wiped clean replace the felt washers on the Carriage Assembly The felt washers are impregnated with oil to provide the necessary lubrication for the Carriage Rod About this Edition This is the 1st edition of this Service Manual lst
64. est USAGE REPORT PMode plain normal 46 PAGENUM 6 PMode plain_normal W PRGEMUM 5 Pmode plain normal 2 PAGENUM 4 Phode plain normal 3 PROEHUM 3 PMode plain_normal Total Ink Consumed K 6 cc C 8 cc M cc V Q cc LC 6 cc LM 0 cc Printheads used by color K 1 C 1 HM 1 Yel LC 1 Li Total Page Countz197 Scan Axis Usage By Paper Axis Usage 0k Service Station Usage Bx Carriage Usage 8 Tube Usage BA M00 KJ Ink Consumable identification Section Printhead Information Model Name K HF Mo 84 C HP Mo 11 M HP No 11 VsHP No i LC HP No 84 LM HP No 84 Serial Number K 01 801 80543763 C 1 1 533952 Hz81 801 8732532 VsB1 B1 05345348 LC 81 81 89787 223 LMs81 01 07 87383 Out of Warranty Date K 7 15 2082 C 7 15 2992 M 7 22 2002 Y 7 15 2802 LC 7 1 2002 LMz7 1 2002 Cartridge Information Model Mame KzHF No B4 CsHP No ii M HP No li Y HP Ho 82 LC eHP No 84 LH HP No 94 Serial Humber ksp4 02 3432548 C 64 82 2815341 M 804 02 12952464 Yu G B1 1374278 LC 84 82 2264597 Lina 04 02 2337120 Expiration Date K UNKMOUN C UNKNOUN M UNKNOWN Y UNKNOMN LO UNKNOWN LM LINKNOWN Sample of the Information Page page 2 of 3 ss Tink Consumable Status Section Prinhead Status KzInmserted 6586 C Imnsenrted 66600 H Inserted 8806 yz Inserted 8688 LC Inserted 6606 LM Inrzerted 8808 Scan Akis Shutdown K Ves C Yes M Yes W Ves LCS yes LMNs Yas Cartridge Status
65. he Electronics Module Page 7 18 86 01 8v Scan axis shutdown usually a paper jam caused by a blockage of the Scan axis System Try the following B Check that there are no obstacles in the Scan Axis which stops the Carriage from moving freely B Too much friction in the Slider Rod try lubricating the Slider Rod E The Carriage is bumping into the Service Station If the Carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap Syse EnorCodes KM the printheads In this case replace the Service Station Assembly Page 724 B Check that the belt is correctly installed and not damaged B Check that the Turnaround Pulley is correctly installed E Replace the Carriage Motor Assembly gt Page 7 29 System Error 86 1 Problem Scan axis shutdown during initialization Typically this error occurs when the Description printer detects an incorrect length Corrective Action Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared Bl Check that the Paper Axis Drive Motor Assembly is correctly installed and that the bushing is correctly locked into position B Check that the Carriage moves freely and DOES NOT bump into the Service Station E f the Printheads are not installed maybe the carriage cover is not closed
66. he left hand side of the Printer 12 Remove 1 screw that secures the Hanger Assembly on the left hand side of the Printer CDR anon 13 Disconnect the Paper Axis Encoder and Ramp Motor cables 14 Remove 1 screw from the Rear Left Trim Bracket 15 Remove the Rear Left Trim Bracket from the Printer wessodedan A 16 Remove 4 screws that secure the Hanger Assembly on the right hand side of the Printer 17 Remove 2 screws that secure the Hanger Assembly on the right hand side of the Printer 18 Remove 1 T 10 screw from the Rear Right Trim CDR anon 19 Remove the Rear Right Trim from the Printer 20 Remove 1 screw from the Rear Right Trim Bracket 21 Remove the Rear Right Trim Bracket from the Printer 22 Remove the Hanger Assembly from the Printer 23 Release the locking mechanism that secures the Pick Assembly on the right hand side of the printer looking from the rear TEE ri s UP a 3 j i hie 24 Release the locking mechanism that secures the Pick Assembly on the left hand side of the printer looking from the rear CDR anon 25 Raise the locks so that they are aligned with the cutouts and lift out the Pick Assembly from the Printer wescwwusn KJ Pinch Assembly Applicability 10ps 20ps 30 30n 50ps Removal 1 Remove the Center Cover Page 77 2 Remove the Cleanout Assembly gt Page 7 31
67. ics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station gt Page 724 ean o x Remove the Encoder Strip gt Page 728 10 Remove the Ink Supply Tubes Page 7 32 11 Remove the Carriage Assembly Page 7 35 12 Remove the Pick Assembly Page 7 62 13 Pull the Inner Paper Guide from the middle to release it from the Printer 14 Remove both pieces of the Inner Paper Guide from the Printer CA Rea ntaltion OOPS Sensor Removal Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station gt Page 724 Disconnect the OOPS Sensor Cable wexsodedan A 8 Press the OOPS Sensor clips inwards to release it 9 Remove the OOPS Sensor including the cable from the Printer CDR anon Paper Axis Motor Drive Assembly Applicable only to 10ps 20ps 30 30n 50ps Removal 1 Remove the Center Cover Page 77 2 Remove the Left End Cover gt Page 7 11 3 Disconnect the Paper Axis and Encoder cables 4 Remove 1 T 10 screw Type A that secures the Paper Axis Motor Mount KA A 6 Remove the Paper Axis Motor Assembly from the Printer CDR anon Paper Axis Motor Assembly Applicability 90 90r 120 120nr 130 130nr Removal Remove the Center Cover
68. ion about color Step 1 Select calibrate color Maintenance calibrate color get printer information align printheads clean printheads Update firmware print test page calibrate paper feed reset jetdirect card Step 3 Press Calibrate Color Auto Select Step 2 Select Paper Type and Print Quality Sample of the Color Calibration Print SeM 0 A Get Printer Information This option allows you to view all the information available on the Printer Printer Identification Printer Status Printer Job Queue Printer Errors and Warnings Printer Usage Ink Consumable Identification Ink Consumable Status Ink Consumable Usage Network Card Information Refer to the Test Prints chapter for explanations on each section AE system maintenance oer for hp designjet 120 Step 1 Select Get Printer Information Maintenance calibrate color pei ral get printer information oes align printheads RN rahe clean printheads Mert card Update firmware print test page calibrate paper feed reset jetdirect card niae Like Une jobs mot nz batant to che anno he che Pritt Manara tlie is in 1 uin E 1 E E i soled ba IT system maintenance for hp designjet 120 Sample of the information page A Som oan iy Align Printheads Align printheads performs a maintenance function with the printheads Proper alignment insures correct
69. is used to adjust the printer parameters for use with different types of print media This only affects the physical movement of paper and does not affect the color calibration profiles This calibration is a two step process Step one is to print a special test page with the paper calibration test pattern This page must be printed on A3 or 1 1x17 paper sizes After printing the test page you must feed the test page back into the printer via the front single sheet paper feed SL eS system maintenance Step 1 Select calibrate paper feed EA for hp designjet 120 Maintenance calibrate color get printer information align printheads clean printheads Update firmware print test page calibrate paper feed reset jetdirect card Step 2 Select Media Source and Media Type Step 3 Press print test plot 3 Indication that tells you how to load the paper to scan the pattern i NINI i M DP jl 2 0l rr ERE Li n ee cn En ii M Pattern printed several times me M 7 Sample of the Optimize for different Accuracy Calibration Print areas of the print zone Ya System Maintenance Uy inven Once the Accuracy Calibration has been printed rotate the page and reload it upside down image facing down system maintenance for hp designjet 120 Other Links cri Step 2 Press scan test p
70. isplay just the arrow icon 4 Connect the printer to the computer with a parallel cable 5 Send the firmware file through the parallel port from the DOS command prompt Type copy b firmware file lpt1 and then press ENTER d E 101010101 101010101 101010101 101010101 10101010101010101010101 wa AAA 3 CD Sistem rar codes System Error Codes Explanation System Error Codes explain which component system is failing and what action should be taken to resolve the problem System Error Codes are displayed directly on the front panel but can also be seen on the Information Page and have been defined in the format XX YZ Warnings will not be displayed on the front panel but will instead only appear on the Information Page and have been defined in the format XXn YZ m B XX Service Part 2 digits E n Service Part Index if more than one used in the product Optional e g Identify the Ink Supply color and number B Y Who should perform the action 1 digit User or Service Engineer E Z Action to perform 1 digit B m additional actions information to consider 1 digit Optional e g Non authorized ink was detected PM was triggered or Printhead in out of Warranty The following table explains the XX part of the System Error Code or Warning iG APPI GRIE fone pairs Formatter Hard Disk Drive Interconnect PCA Front Panel TE 3 2
71. laten Assembly wesewwusn KJ Output Separator Applicability 10ps 20ps 30 30n 50ps Removal Remove the Front Cover Page 77 Remove the Center Cover Page 77 Remove the Output Tray Dom Unclip the Output Separator and remove from the Printer CDR ad non Ramp Motor Assembly Not applicable to 10ps 20ps 30 30n 50ps Removal 1 Remove the Center Cover Page 77 2 Remove the Left End Cover gt Page 7 11 3 Remove the Starwheel Assembly Page 7 43 4 Remove the Print Platen Assembly Page 7 44 5 Remove 2 T 10 screws that secure the Front Left Bracket 6 Remove the Front Left Bracket from the Printer KA 7 Disconnect the Ramp Motor cable 8 Remove 1 T 10 screw from the Ramp Motor Assembly 9 Remove the Ramp Motor Assembly from the Printer CDR anon Output Mechanism Assembly Applicability 10ps 20ps 30 30n 50ps Removal Remove the Front Cover gt Page 76 Remove the Center Cover gt Page 77 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 7 11 Remove the Output Separator Page 7 46 Remove the Starwheel Assembly gt Page 7 43 Release the Belt from the Output Mechanism Assembly Release the locking mechanism from the left hand side of the Printer wexsodeudan 9 Release the locking mechanism from the right hand side of the Printer
72. lectronics Module gt Page 7 18 4 Disconnect the Motor Harness Cable m 5 Remove 1 T 10 screw Type A that secures the Grounding Strip CDR anon 6 Press in the clips on either side and release the Power Socket 7 Remove the Power Supply from the Printer wewwudn KJ Service Station Removal 1 Remove the Center Cover Page 77 2 Remove the Right End Cover gt Page 7 9 3 Remove the Electronics Module gt Page 7 18 4 Remove the Power Supply Unit gt Page 722 5 Remove 2 screws that secure the Reinforcement Bracket Remove the Reinforcement Bracket from the Printer 6 Disconnect the Service Station Cable CDR ad non 7 Uncap the Carriage Assembly by turning the Service Station Motor clockwise la 8 Move the Carriage Assembly out of the Service Station 9 Release the Encoder Strip from the Encoder Strip Holder wesewwusn KJ 10 Remove 1 T 10 screw that secures the Encoder Strip Holder on the right hand side of the Printer 11 Remove the Encoder Strip Holder from the Printer 12 Slide the Service Station out of the Printer CDR ad non Front Panel Removal 1 Remove the Center Cover gt Page 77 2 Remove the Left End Cover gt Page 7 11 3 Release the Front Panel from inside the Left Hand Cover 4 Disconnect the cable from the Front Panel and remove from the Printer 5 Important When installing the
73. loading media Try the following B Remove the Cleanout Assembly gt Page 7 31 or Duplexer if installed and install it again correctly B Replace the Duplexer Interconnect PCA E f the Error Code continues replace the Cleanout Assembly gt Page 7 31 va invent System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action 58 10 Problem detected in the color sensor system Replace the Carriage Assembly Page 7 35 61 05 Language interpreting error This is usually and error produced while parsing a file There is probably an incompatibility between the driver and the firmware Upgrade the RIP software or the Designjet System Maintenance Tool 65 01 Communication Failure Try the following B Unplug the power cable from the printer and check the cable connections Parallel USB and Network cables Plug in the power cable again and check if the Error Code has disappeared 66 02 1 Only applicable to HP DesignJet 30 30n 90 90r 130 130nr Horizontal clipping May happen when the roll ends in the middle of printing an image Could also happen when multi pick occurs and two sheets are loade
74. lot D Som ion Uy Reset Jetdirect Card Use this function to reset the HP Jetdirect card configuration to the factory defaults This should only be used if the HP Jetdirect card is not responding and no other recovery method works Any user configuration information for example the IP address will be lost In this case the system maintenance utility will not be able to communicate with the printer using the network The HP Jetdirect card will need to be reconfigured using WebJetAdmin for example after this reset Step 1 Select reset jetdirect card Maintenance system maintenance calibrate color darea j for hp designjet 120 get printer information align printheads clean printheads update firmware print test page calibrate paper feed reset jetdirect card test page calibrate nacer toed roret jabre cand Other Links a a ml WA Loa nane Step 2 Press reset jetdirect O inveni System Maintenance Utility Designjet 30 30n 90 90r 130 130nr Main Menu Printer Front Panel Replication The main page of the System Maintenance Utility includes a replica of the Printer s Front Panel showing the status of the Printer 3 sysSiem Maintenance Microsoft internet Expiorer proridd by Moewlet Packare Pie Edt vew FPevorites Toos ep Q O JJO Dumi rie Gua A S 2 3 2 f Aderens QE het 16 23 61 808190 MainMenu hbri t y Googk v aa Bhce bones id o
75. m of the Carriage Assembly iE ADF y a wesewwusn KJ Starwheel Assembly Applicability 10ps 20ps 30 30n 50ps Removal 1 Remove the Center Cover Page 77 2 Remove 1 T 10 screw Type A that secures the Starwheel Assembly to the right hand side of the printer 3 Remove 1 T 10 screw Type A that secures the Starwheel Assembly to the left hand side of the printer 4 Remove the Starwheel Assembly AA Starwheel Assembly Removal 1 Remove the Center Cover gt Page 7 7 2 Remove the Right End Cover gt Page 7 9 3 Remove the Left End Cover gt Page 7 11 gt 4 Remove 1 T 10 screw that secures the Starwheel Assembly to the right hand side of the printer 5 Remove 2 T 10 screws that secure the Starwheel Assembly to the lett hand side of the printer 6 Remove the Starwheel Assembly weowwudn KJ Print Platen Assembly Removal 1 Remove the Center Cover gt Page 77 2 Remove the Right End Cover gt Page 7 9 3 Remove the Left End Cover gt Page 711 4 Remove the Starwheel Assembly gt Page 7 43 5 Release the Belt from the Print Platen Assembly 6 Remove 1 T 10 screw that secures the Spring Idler Remove the Spring Idler from the Printer CDR anon 7 Release the locking mechanism from the left hand side of the Printer 8 Release the locking mechanism from the right hand side of the Printer 9 Slide out the complete Print P
76. ndication that tells you how to load the paper to scan the pattern QU III T M li YN m 1 Sample of the Accuracy Calibration Print invent ih I Pattern printed several times Optimize for different areas of the print zone Important Caution Factory Advance Calibration will affect forever the banding performance of the printer on ALL media types ML Parts replacement and associated calibrations Following the removal and replacement of some components it is important that calibrations are performed immediately afterwards Shown below is a table describing which parts require calibrations when they are replaced and the order in which you should perform the calibrations Description of Media PRS Printhead service part Advance Calibration Alignment Calibration Pinot SV a a WA Parts and Diagrams Cover Assemblies 6 2 Cover Assemblies 6 5 Printer Labels 6 8 Right Hand Assemblies 6 11 Left Hand Assemblies 6 14 Scan Axis Assemblies 6 16 Top Paper Path Assemblies 1 of 2 6 19 Top Paper Path Assemblies 2 of 2 6 21 Rear Paper Path Assemblies 6 23 Paper Feed Assemblies 6 25 Cable Harnesses 6 27 Ink Supplies amp Accessories 1of 4 6 29 Ink Supplies amp Accessories 3 of 4 6 33 Ink Supplies amp Accessories 4 of 4 6 35 Rollfeed Components 6
77. nto UNITED STAITS system maintenance for hp designjet 130 series web services hp instant support gt fouDiesneodnng mantenance gt CAD Color gt maintain prirmesrts Check image quality gt calibrate paper feed gt advanced functions ather links gt hip Gesigryot ortine help Click to refresh status of Front Panel D Som ion Uy Color Calibration The Color Calibration should ONLY be performed by the user when required Why calibrate color Calibrate color performs a maintenance function to ensure color consistency If you calibrate correctly the colors printed on printers with different printheads will look very similar This picture shows an exaggerated example of how a printout could look like before and after color calibration When do calibrate color It is recommended that you calibrate color every time you replace a printhead or when you perceive color degradation on the printouts There is no need to perform this operation each time you print The results of the color calibration will be applied to all print jobs that follow even if you power off the printer Perform color calibration if you print with the regular hp designjet 120 printer driver which was included with the printer or which you downloaded from the Web If you use a PostScript driver such as Adobe PS or LaserWriter to print through a PostScript RIP provided by HP or another third party company the results of cali
78. of this chapter and working through the subsequent procedures Safety Precautions Review WARNING and CAUTION symbols and instructions before you service the printer Follow these warnings and cautions for your protection and to avoid damaging the printer Electrostatic Discharge ESD Precautions To prevent damage to the Printer circuits from high voltage electrostatic discharge ESD 1 Do not wear clothing that is subject to static build up 2 Do not handle integrated circuits ICs in carpeted areas 3 Do not remove an IC or a printed circuit assembly PCA from its conductive foam pad or conductive packaging until you are ready to install it 4 Ground earth your body while disassembling and working on the Printer 5 After removing a cover from the Printer attach an earthing ground lead between the PCA common and earth ground Touch all tools to earth ground to remove static charges before using them on the Printer 6 After removing any PCA from the Printer place it on a conductive foam pad or into its conductive packaging to prevent ESD damage to any ICs on the PCA weowm sn KJ Required Tools The following tools are required to disassemble and repair the Printer P 13 Long Torx Screwdriver with the indicated attachments T8 T8 710 TiS Taq T15L Dr 3 23 Nut driver with the indicated attachments Lp ad D 416 5 5 Inch mm a Small flat blade screwdriver CDR
79. onsumed Date of first print job received Number of pages printer media size media type print quality setting To print the Usage Report Page hold the power button down and press the resume button once Press Resume button once Hold Power Button USAGE REPORT PAGE A Printer model name hp designjet l6ps Printer model numberzC 3 94 Printer serial runber SG7CU TZMCOD Date UNKNOWN Total Ink Consumed Ku cc CsB cc FEA cc vs cc LC cc LE cc Born on Date 7 25 2862 Pages Printed Draft Hor mal Best SuperBest RAZA 8 18 e 8 Plain L 18 8 Transparency e a a Coated 8 e a Heats i ght e ae e Glossy to a a a Glossy Paper a a a b 1 Proof i 1 a a Sample of the Proof ing 2 a e a Others 28 3 8 Usage Report Page 2 e a Plains a B 8 Transparency a 8 8 Coated a e a Heavyile i ght a e 8 Glossy Photot 8 a Glossy Paper a a 8 Brochure a 8 8 Proof ing 1 a 8 G Proof ing 2 e e 8 Others e e 8 Total Printer Jobs 51 LL Information Page The Information Page contains the following information Printer Identification Printer Status Printer Usage Ink Consumable Identification Ink Consumables Status Ink Consumables Usage Network Card Information To print the Information Page hold the power button down and press the resume button 4 times Hold Power Button Press Resume button 4 times INFORMATION PAGE gt Printer Identification Se
80. ont Panel Label Applicable to 70 Q6656 60067 mE Front Panel Label Applicable to 90 90r Front Panel Label Applicable to 30 30n Front Panel Label Applicable to 100 mmu SU uade EN 110 110 110 110 nr C779 1 60255 Front Panel Label Applicable to 120 1 20nr Load Rollfeed Label Applicable to 90r NM AREA ioa 110 110 110r 20n T305f invent po ey Figure 3 Printer Labels CD tate irae Right Hand Assemblies Right Hand Assemblies Reference HP Part Number Quantity Description Comments on Drawing Ink Supply Station Assembly Applicable to ca 10ps 20ps and 50ps C1296 60049 Ink Supply Station Assembly Applicable to 30 30n 90 90r 130 130nr Ink Supply Station Assembly Applicable to mE d mE 70 100 100 110 110 110 nr eat 120 and 120nr ISS Bottom Foam Applicable to 1Ops 20ps C7790 60145 and 50p 30 30n 90 90r 120 120nr 130 130nr ISS Bottom Foam Applicable to 70 100 mM SCOTUS 100 110 110 110 nr ISS Rear Foam Applicable to 10ps 20ps 4 C7790 60144 50ps 70 100 100 110 110 110 nr 120 120nr ISS Rear Foam Applicable to 30 30n 90 Electronics Module Assembly Applicable to Electronics Module Assembly Applicable to mM Q6655 60120 mE mm Module Assembly Applicable to Q6656 60093 Electronics Module Assembly Applicable to 90 90r Electronics Module Assembly Applicable to C7796 60204 Electronics Module Assembly Applicable to 100 110 El
81. ource Automasc v Step 3 Press Calibrate Color f you Need more formation about Cor Caere INGuGrY when and hoe 15 do To fed Gul wa paper belongs te whuh Color Castration Paper Tipe cick here rt Cuantit Raset Mas mmm Cuts Reret Photo Gios s bem Dios s Proofing cv 197 08 2004 Wat ataka Chews i This table gives you the color calibration status for each type of paper and print quality You can also use this table to delete color calibration profiles that you don t need fct coats Coated Proefing Mate Miot irada Ov 062 2904 a Step 1 Select color calibration profile Step 2 Press delete calibration profile D Som ion Uy Align Printheads Align printheads performs a maintenance function with the printheads Proper alignment insures correct registration between ink colors while printing This is only recommended if you are experiencing problems with print quality Before you continue please verify that three sheets of paper are loaded in the default tray If the printhead alignment fails on the first attempt the printer will retry the alignment twice Step 1 Select maintain printheads and then align printheads Seer pee maintenance Calibrate color s Maintain printheads zalign printheads Clean printheads check image quality Calibrate paper feed advanced functians J system maintenance for hp designjet 130 series uon pies i3 recce
82. r Perform color calibration if you print with the regular hp designjet 120 printer driver which was included with the printer or which you downloaded from the Web If you use a PostScript driver such as Adobe PS or LaserWriter to print through a PostScript RIP provided by HP or another third party company the results of calibrate color will not be applied to your print jobs In this case refer to your PostScript RIP documentation for information on how to perform color calibration How do calibrate color You have to calibrate color for every Paper Type that requires color consistency For example if you require consistent colors on glossy paper and on heavy weight coated paper you must perform one color calibration for the former and another for the latter Paper Type When you want to calibrate color remember to select the Print Quality option that you are going to use to print For example if you want to print with the High Resolution option select High Resolution before performing the color calibration If the Color calibration fails print the information page and check the list of warnings under the printer status section D Siem ion Uy Calibrate Color as shown below A J system maintenance leven for hp designjet 120 Only calibrate color you are wang the nigular ho printer dower to ennt H vou are using a PostScript ceiver and a PostScript RIP ewtwad refer to your RIP documentation For more informat
83. r Axis Motor Assembly Applicable to 70 90 90r Feed Roller Assembly Includes Encoder Disc and Paper Axis Motor Assembly Applicable sedeat to 100 100 110 110 110 nr 120 120nr 130 and 130nr Q6655 60082 Em Assembly Applicable to 70 90 Starwheel Assembly Applicable to 100 C779 1 60245 1 100 110 110 110 nr 120 120nr 130 and 130nr Q6655 60139 EX Print Platen Applicable to 70 90 90r Print Platen Applicable to 100 100 110 Q1292 60227 110 110 nr 120 120nr 130 and 130nr Bypass Platen Kit Applicable to 100 100 C779 1 60287 110 110 110 nr 120 120nr 130 and 130nr Q6655 60074 E Bypass Platen Kit Applicable to 70 90 90r Pivot Assembly Applicable to 100 100 C7796 60217 110 110 110 nr 120 120nr 130 ad 3Onr Q6656 60102 60102 Pivot Assembly Applicable to 70 90 90r Pick Cam Applicable to 70 90 90r 100 C779 1 60232 100 110 110 110 nr 120 120nr 130 and 130nr Bypass Platen Actuator amp Spring Applicable 10 Q1292 00002 1 to 100 110 110 nr 120 120nr 130 and 130nr 2M Platen amp Spring Applicable Miscellaneous Parts includes Plift C8108 67030 Block Pin Caber Pick Cam FDRLR Idler Gear invent Figure 8 Top Paper Path Assemblies o 0 0 00000000000 0 fesDegom Rear Paper Path Assemblies Rear Paper Path Assemblies Reference HP Part Number Quantity Description Commen
84. rchvet Gb ciated ba concen amp hoo n pesehoch E etc n npor mE n b dm Step 1 Select calibrate paper feed Danieli np maintenance system maintenance for hp designjet 130 series Calibrate color iip maintain printheads check image quality Tet calibrate paper feed du advanced functions Wapi i Se Poors a hip rie ei s htp Prac ng SomeGloas ors r T 1 T H a T s en Proofing Semi Gloss Step 2 Select Media Source and Media Type Step 3 Press print test plot Indication that tells you how to load the paper to scan the pattern I I JI y Uil MM Hh JU WE 7 il QUI IN INI ee eel Pattern printed several times Sample of the Optimize for different Accuracy Calibration Print areas of the print zone D Som onan Uy Once the Accuracy Calibration has been printed rotate the page and reload it upside down image facing down O jd H e sexe ha Qi E a wu E E diem WE tec AA ESO Paper Pea cct Fini feieh we o Gb ciated Ri cenena sey Eo ere n paot Boom zors hip La system maintenance for hp designjet 130 series weh pH s hp stand pappot i Brsibl di hei oig s CDG paces tavi i Abend Porter eher krieg s fip dasignael enar s Mhp Step 2 Press
85. rd Exchange Black Printhead Syan Pie Magenta Printhead Yellow Printhead Light Cyan Printhead Light Magenta Printhead Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge Light Cyan Ink Cartridge Light Magenta Ink Cartridge Electronics End Cap USE Col 5r invent Figure 14 Ink Supplies amp Accessories Applicable to DesignJet 120 120nr UE 00 000000000000 0sesbDegom Ink Supplies amp Accessories 4 of 4 Applicable to Designjets 30 30n 70 90 90r 130 130nr Ink Supplies and Accessories Reference HP Part Number Quantity Description Comments on J4169 61001 Network Card Replacement a J4169 69001 es Card Exchange L2 C5019 80008 Black Printhead BEEN C9420 88001 Cyan Printhead C9421 88001 Magenta Printhead S C9422 88001 Yellow Printhead Light Cyan Printhead C9424 8800 Light Magenta Printhead ens 0001 3 ik Cae AA C9426 8800 1 Magenta Ink Cartridge C9427 8800 1 Yellow Ink Cartridge C9428 8800 1 Light Cyan Ink Cartridge C9429 8800 1 ot Light Magenta Ink Cartridge C7790 60217 Electronics End Cap C7790 60425 USB Cable 5m Figure 15 Ink Supplies amp Accessories CA 00 00000000000 pensad Diago Rollfeed Components Applicable to Designjets 90r 110 110 110 nr 120nr 130nr Rollfeed Components Reference HP Part Number Quantity Description Comments on Drawing Q1292
86. ription Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action 56 10 Error during the calibration of the motor encoder system or a problem finding the zero position on the Encoder Disc Try the following E Replace the Paper Axis Motor Drive Assembly gt Page 7 75 E Replace the Encoder Disc 56 13 Error during the calibration of the Line feed Motor Encoder system Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared 61 05 Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format Upgrade the RIP software or the Designjet System Maintenance Tool 62 04 63 04 64 04 and 65 04 I O module error 62 parallel 63 Network 64 USB Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared B If the Error Code reappears upgrade the firmware 71 03 Generic Firmware Error Out of memory Try the following B Unplug the power cable from the printer and wait a few seconds Plug in the power cable again and check if the Error Code has disappeared B If the Error Code reappears check for a new Firmware release System Error
87. rm 2 lll Sample of the nicis S DT CONFIGURED Mode Hamet RP I See Information Page name wifteles3 g IP dress 45 180 10 86 Diura Moda Quabe Server Bub i Tree Name page 3 of 3 Semit Gatevayi i5 190 0 1 Config Byt BOOTP HOS Context 5 BOOTr Serer 15 198 4 27 TFTP Server Hok Specified Config Fila Hot Specified Attached Server Donsin Nasc Not Specified Dueue Poll Intervali 2 sec DMS Samani Hot Specified SAP Interval EB sec WINS Servei Met Specified Syslog Server Net Specified Idle Timeout 270 sec SLP Enabled Access Listi Hot Specif led teh Jebacimin URLI Hot Specified aes am e OR BSS AppleTalk BES RR Ae o mom m amp tatust Ready Hama hp designjet 180ps4 Zonet IcD RED Primary Frame Tupe futo Select Type 1 Laser Mr iter Type 2 Desk We iter Network Frame Type Revd Network Humbert 1568 Unknow EM ITI 21 Nada Number 224 GOBDPOOGOI EM SH2 27 1243 A umo m mo cw b e E DLCYLLE ss a SI Status Read invent NVM Contents Page To print the NVM Contents Page hold the power button down and press the B EEROM values dump containing all the values stored in the EEROM cancel button once and the resume button twice The NVM Contents Page contains the following information o Q E 9 TO O c c y EE o 5 0 c lt o 2 54 5 5 Q o O 2 O cC gt CD VEO HH Press Resume button once o 3 2 uv V ex uv uv Y in a
88. rrrarw only if pou ir arpamemcies pried wii pri B Gulf fpi pou LR Dil prie Aad ae PRE o p grid Fra drca aure Fe pri Suas probar Come Pom 23 E AA Tog ae pi d SHO Er SWE pIDOn33 E ai oed qose ee Step 2 Press align printheads Pattern for Bidirectional compensation and directionality on Scan Axis To calibrate the sensors Pattern for directionality TUNE on Paper Axis I7 17 if 7 Test Result YA Pass X Fail Sample of the Printhead Alignment Page Syse Maionace ity 0 A Clean Printheads Clean printheads helps maintain proper operation of all nozzles in the printheads This is only recommended if you are experiencing problems with print quality such as banding Three levels of cleaning are available soft medium and hard As a first step the soft cleaning should be used If you still experience the same image problems then select medium Hard cleaning should only be used as a last resort Do not power off the printer during this operation The printer display will indicate busy until the operation is finished Before cleaning the printheads first check the maximum recovery level already performed on the printheads If hard level Recovery Level 3 has already been performed then do not try performing hard level again The Maximum Recovery Level can be seen on the Printer Information page in the Printhead History section Maximum Recovery Level already performed
89. s Traine Utt will not Dis able 10 communicaa ain ie printer i Peep tc pete Step 2 Press reset jetdirect network card va invent Utilities 4 2 How to Access Restricted Access Utilities 4 2 Enable Disable Buzzer 4 3 Transport Position 4 3 Printhead Recovery 4 4 Network Card Reset 4 6 Set to Factory Defaults 4 6 Hard EEPROM reset 4 7 Set Flag to Prime Tubes 4 8 HP Designjet Ultra Low End Printer Service Manual 4 Ue A Utilities The following Utilities are available through the printer 1 Enable disable buzzer gt Page 3 This utility allows you to switch Off or On the internal buzzer 2 Transport Position gt Page 3 This utility allows you to put the printer in a stable condition before transporting it to another location 3 Printhead Recovery Page 4 This utility helps maintain proper operation of all nozzles in the printheads This is only recommended if you are experiencing problems with print quality such as banding 4 Network Card Reset gt Page 6 Use this utility to reset the HP Jetdirect card configuration to the factory defaults This should only be used if the HP Jetdirect card is not responding and no other recovery method works 5 Set to Factory Defaults gt Page 6 RESTRICTED ACCESS Use this utility to return to the default settings that were set in the factory 6 Hard EEPROM reset Page 7 RESTRICTED ACCESS This utility allows you to reset the EEPROM inside the
90. scan test plot SeM 0 A Get Printer Information This option allows you to view all the information available on the Printer Printer Identification Printer Status Printer Job Queue Printer Errors and Warnings Printer Usage Ink Consumable Identification Ink Consumable Status Ink Consumable Usage Network Card Information Refer to the Test Prints chapter for explanations on each section a Ler met ecu Vacr ruH Inberras Explorer prererdasci E Edt vew Fere Tode Hepo Gas D BG feet ee ee dB Oe 03 0 E ww ires Pep Me 22 6 L MN 190 Marten hii chalet peeo ves EP caseo irj Genees UMN STATT S Step 1 Select advanced functions and then get printer system maintenance for hp designjet 130 series information maintenance calibrate color MAT teet z maintain printheads Pere check image quality maman pina calibrate paper feed pear enero piri bumaon s advanced functions ond ga Rattray pesti iird mehi eget printer information eua supdate firmware efeset jetdirect network card J system maintenance M ft Internet Explorer provided by Hewlett Packard O e Fe Edt Wew Feveites To b ma 3 9 AIJA sw frente wa O O STOO Y Aden AA AA aa pow Ej ire Google wi sahib ui fe Opos amp system maintenance for hp designjet 130 series Sample of the information page D Som Uy Update Firmware Update firmware updates
91. sound then you will need to lower the Pivot Assembly slightly by turning the T 8 screw 1 8th of a turn clockwise on both the left and right hand side of the Pivot Assembly Check for a scraping sound again as shown previously in step 14 m em LI j QU 5 med M _ f dim ML Factory Accuracy Calibration The Factory Accuracy Calibration needs to be performed whenever Restricted Access E Banding is detected in printed images B The Feed Roller Assembly is disassembled or replaced B The Paper Axis Motor Drive Assembly is disassembled or replaced B The Encoder Disc is removed or replaced Perform the Accuracy Calibration as follows 1 load an A3 Bsize sheet of HP Proofing Gloss in to the input tray 2 To manually print the Factory Accuracy Calibration hold the power button down and press the cancel button once and the resume button once To Print the Factory Accuracy Calibration Press Cancel button once Press Resume button once Hold Power Button 3 Once the Accuracy Calibration has been printed rotate the page and reload it upside down image facing down 4 To scan the Accuracy Calibration hold the power button down and press the cancel button once and the resume button four times To Scan the Accuracy Calibration Press Cancel Press Resume button once button four times Hold Power Button Line used to detect starting point to scan I
92. ter De a c m ES mW 9 Remove 3 T 10 screws that secure the Trailing Cable Clip to the Chassis wessodedan 10 Release the Trailing Cable Clip from the Chassis 11 Release the Trailing Cable from the Chassis 12 Slide the Carriage Assembly to the right and out of the Printer 13 If the Carriage Assembly is to be replaced make sure that you remove the belt in order to install it on the new carriage To remove the belt gt Page 7 41 CDR anon Carriage Assembly Applicability 10ps 20ps 30 30nr 50ps 90 90r 130 130nr Removal Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Remove the Left End Cover gt Page 7 11 Remove the Power Supply Unit gt Page 722 1 2 3 4 Remove the Electronics Module gt Page 7 18 5 6 Remove the Service Station gt Page 7 24 7 Remove the Ink Supply Tubes gt Page 7 32 8 Remove 3 T 10 screws that secure the Trailing Cable Clip to the Chassis 9 Release the Trailing Cable Clip from the Chassis wexsodedan A 10 Release the Trailing Cable from the Chassis 11 Remove 2 T 10 screws that secure the Turnaround Stopper Remove the Turnaround Stopper from the Printer EO OA 12 Release the Belt from the Carriage Motor by pushing in the Turnaround Assembly right hand side of the printer and at the same time releasing the Belt from the Motor on the left hand side of
93. tializing LightMagenta1 2V Startup Track 157 Initializing LightCyan 12V invent LightMagentaCartridgeAcumen Startup Track 194 Initializing SynergylnternalRegulatorA Startup Track 186 Initializing ColorSensorConversorC Startup Track 197 Initializing CLC ChannelO Startup Track 193 Initializing VPPB Startup Track 198 Initializing CLC Channel Startup Track 187 Initializing V5 V12 ISDetection CIC ChannelDACConversor Startup Track 214 Initializing Cyan12V Startup Track 196 Initializing EndeavourAcumenA Startup Track 215 Initializing VPen Current Sense A Startup Track 195 Initializing Led 1 Voltage Startup Track 199 Initializing CLC Channel2 invent Startup Track 222 Initializing EndeavourAcumenB Startup Track 223 Initializing IS_Channel3Conversor_B Startup Track 224 Initializing Led3Voltage Startup Track 230 Initializing VPen_OV atch B Startup Track 228 Initializing LightCyan 12V Startup Track 231 Initializing VPen OV Clear Latch B Startup Track 225 Initializing LightMagenta5V Startup Track 229 Initializing VPen Current Sense B Startup Track 226 Initializing LightCyan5V Startup Track 227 Initializing LightMagenta 12V Q inveni Emergency Firmware Upgrade 1 Unplug the power cord from the printer and wait a few seconds 2 Press and hold the Cancel red button while plugging in the power cord 3 The printer will initialize in emergency mode the front panel will d
94. tializing SecondTraySensor invent Startup Track 067 Initializing CyanCSData Startup Track 068 Initializing MagentaCSData Startup Track 069 Initializing YellowCS Data Startup Track 070 Initializing LightCyanCSData Startup Track 071 Initializing LightMagentaCSData Startup Track 062 Initializing PciCtrl Startup Track 063 Initializing PciDma Startup Track 072 Initializing BlackPrintHead Startup Track 064 Initializing MBandToPixel Startup Track 065 Initializing PixelData Startup Track 066 Initializing BlackCSData invent Startup Track 101 Initializing EridaniConversorAuto Startup Track 103 Initializing EridaniConversorAnA Startup Track 104 Initializing EridaniConversorBnB Startup Track 106 Initializing ServiceStationDriver Startup Track 107 Initializing RampDriver Startup Track 129 Initializing CLC ChannelDACConversor Startup Track 105 Initializing PaperDriver Startup Track 116 Initializing TrailingCable Startup Track 100 Initializing DuplexerConversor Startup Track 102 Initializing EridaniConversorAB Startup Track 109 Initializing PaperMotorHw invent Startup Track 153 Initializing Led3Voltage Startup Track 154 Initializing LightMagenta5V Startup Track 155 Initializing LightCyan5V Startup Track 173 Initializing LightMagentaPrintheadAcumen Startup Track 151 Initializing EndeavourAcumenB Startup Track 152 Initializing IS_Channel3Conversor_B Startup Track 156 Ini
95. to start the priming of the Ink Supply Tubes va invent PRS Adjustment 5 2 When Required 5 2 Factory Accuracy Calibration 5 13 HP Designjet Ultra Low End Printer Service Manual 5 va invent PRS Adjustment When Required It is very important that you perform the PRS Adjustment whenever B The Pivot Assembly is removed or replaced B The Feed Roller Assembly is removed or replaced B The Carriage Assembly is replaced it is not necessary to perform the PRS Adjustment if the carriage is reseated Carriage Assembly Pivot Assembly n Feed Roller Assembly Note B size printers do not need Prs Adjustment ML Manual PRS Adjustment The purpose of the Manual PRS Adjustment is to adjust the distance between the Carriage Assembly and the Pivot Assembly This adjustment is necessary in order to prevent problems like Printhead crashes Perform the Manual PRS Adjustment as follows The Manual PRS Adjustment should be carried out using the Carriage Height Tool LU Carriage Height Tool During the Manual PRS Adjustment procedure the Carriage Assembly has to be moved along the length of the printer Make sure that the Carriage Assembly is only ever moved by pulling the belt and never by direct contact with the Carriage itself bc a Correct move using the belt Incorrect never move using Carriage Assembly Cem KJ 1 Turn On the Printer and open the Printhead Access Door Make sure
96. ton three times and the resume button twice Press Cancel button three times Hold Power Button Press Resume button twice C Hard EEPROM reset This utility allows you to reset the EEPROM inside the Printer A hard EEPROM reset is ONLY recommended when you need to install a used Electronics Module in a different Printer This is because there is a discrepancy between the values of the Carriage EEPROM and the Electronics Module EEROM and since the values of the Electronics Module EEPROM are incorrect a hard EEPROM reset will empty the Electronics Module EEPROM This will then force the Electronics Module EEPROM to collect the values from the Carriage EEPROM when the Printer is next powered up Reset the EEPROM as follows 1 Hold the power button down and press the cancel button three times and the resume button four times zx wazi Press Cancel button three times Hold Power Button Press Resume button four times va invent Set Flag to Prime Tubes The purpose of this utility is to prime the Ink Supply Tubes after they have been replaced or if a situation arises where you need to force the priming procedure Prime the Ink Supply Tubes as follows 1 Hold the power button down and press the cancel button three times and the resume button three times Press Cancel button three times Hold Power Button Press Resume button three times 2 Switch Off the printer and then On again in order
97. ts on Drawing MEM Q6655 60063 ried Paper Guide Applicable to 70 90 Inner Paper Guide Applicable to 100 C779 1 60202 100 110 110 110 nr 120 120nr 130 and 130nr Q1292 60210 292 60210 Y Pie Roller Assembly Q6655 60123 EE Roller Assembly Applicable only to 70 90 90n C7791 60230 Upper Roller Kit II C779 1 60235 oa Lower Paper Guide Bits Figure 9 Rear Paper Path Assemblies UD 00 0 000000000000 pensadis Paper Feed Assemblies Paper Feed Assemblies Reference HP Part Number Quantity Description Comments on Drawing Main Tray Assembly Applicable to 1Ops ou 20ps 30 30n 50ps Main Tray Assembly Applicable to 70 90 90r 100 110 110 nr 130 and 130nr Main Tray Assembly Applicable to 100 110 120 120nr Q1292 60097 C7791 60146 Output Tray Assembly Applicable to 10ps 20ps and 50ps Output Tray Assembly Applicable to 30 and 30n Output Tray Assembly Applicable to 70 Q6656 60072 ad Tray Assembly Applicable to 90 C779 1 60280 m Output Tray Assembly Applicable to 130 C7790 60149 C7790 60448 Q6655 60101 and 130nr Output Tray Assembly Applicable to 100 100 110 110 110 nr Output Tray Assembly Applicable to 120 1 20nr Drawer and Spring Cam C7796 60063 C779 1 60145 C8108 67050 2 Cleanout Assembly Rear Feed Applicable to 10ps 20ps 30 30n 50ps Cleanout Assembly Rear
98. val Remove the Center Cover Page 77 Remove the Right End Cover gt Page 7 9 Release the Tubes Bracket from the Ink Supply Station by pushing the clips inwards and lifting up the Bracket 4 Remove 1 T 10 screw that secures the Trailing Cable Support to the Carriage Assembly Release the Trailing Cable Support from the Carriage Assembly 5 Remove 1 T 10 screw that secures the Tube Crane to the Carriage Assembly A Rr anon xi 6 Open the Printhead Cover and remove 2 T 8 screws that secure the Tube Crane to the Carriage Assembly 7 Lift up the Tube Crane 1 to release the PH Cover 2 from the Carriage Assembly and remove from the Printer 8 Release the Ink Supply Tubes from the Raceway Holder wewmdsn KJ 9 Release the Ink Supply Tubes and remove from the Printer A Re anon Carriage Assembly Applicability 70 100 100 110 120 120nr Removal Remove the Center Cover Page 77 Remove the Right End Cover gt Page 79 Remove the Left End Cover gt Page 7 11 Remove the Electronics Module gt Page 7 18 Remove the Power Supply Unit gt Page 722 Remove the Service Station gt Page 724 Remove the Ink Supply Tubes Page 7 32 oNOwunBRONMTZ Release the Belt from the Carriage Motor by pushing in the Turnaround Assembly right hand side of the printer and at the same time releasing the Belt from the Motor on the left hand side of the prin
99. ximum recovery level already performed on the printheads If hard level Recovery Level 3 has already been performed then do not try performing hard level again The Maximum Recovery Level can be seen on the Printer Information page in the Printhead History section Maximum Recovery Level already performed system maintenance remi for hp designjet 120 Step 1 Select clean printheads A This is recommended only you are eepenmncing problems with print qualty tara you know that priethnad ceareng wil hero ie Maintenance branding calibrate color get printer infarmatian align printheads clean printheads Update firmware print test page if you ang riot sura aluet Ehe Enk iraublesieeeting on the loft manu Yeu wil get 4 hiap ta procu Do nircehe ere quality priate calibrate paper feed ther Links reset jetdirect card hasta ier crine o s Step 3 Press clean printheads Step 2 Select the recovery level to be performed D Som ion Uy Update Firmware Update firmware updates the built in software of the printer The update process will check the printer s version with the latest version available from HP Before trying this utility first make sure that you have an internet connection The first step will be to check if newer printer software is available If newer software is available then follow the instructions in the window in order to upgrade the printer software
100. y Page 7 24 22 10 Ink Supply Station failure Replace the Ink Supply Station gt Page 7 14 35 01 No Cleanout Assembly detected while loading media Try the following B Remove the Cleanout Assembly and install it again correctly E Replace the Cleanout Interconnect PCA E If the Error Code continues replace the Cleanout Assembly System Error Problem Description Corrective Action System Error Problem Description Corrective Action System Error Problem Description Corrective Action ca 3 01 Automatic roll motor shutdown Try the following E If this error code was caused by a paper jam unplug the power cable from the printer and clear the blockage Plug in the power cable again and check if the Error Code has disappeared B If there is no paper jam or if recovering the paper jam does not resolve the problem then replace the Automatic Roll System the error could be caused by anything that stalls the motor 3 10 Automatic roll home position error Replace the Automatic Roll System the error could be caused by anything that causes the home position not to be detected or not to be the correct one electrical sensors internal mechanical problems etc 42 10 Carriage Motor failure short circuit Replace the Carriage Motor Assembly Page 7 29 va inven System Error Problem Description Corrective Action System Error Problem Desc
101. yan Printhead Magenta Printhead C4813 60004 Yellow Printhead e E 3 e C5016 80014 Black Ink Cartridge C491 1 61002 Cyan Ink Cartridge BEEN C4912 61003 3 Magenta Ink Cartridge BENE C4913 61003 L3 Yellow Ink Cartridge C5017 80016 Light Cyan Ink Cartridge C5018 80014 Light Magenta Ink Cartridge C7790 60217 Electronics End Cap ai ie fe Sl ee mesem 0 I Figure 12 Ink Supplies and Accessories Applicable to 10ps 20ps and 50ps CD tate irae Ink Supplies and Accessories 2 of 4 Applicable to Designjets 100 100 Ink Supplies and Accessories Reference HP Part Number Quantity Description Comments on 605761000 61001 a 69001 1 Network Card New ae Card Exchange L2 C48 10 60066 a Black Printhead Cyan Printhead C4812 60005 Magenta Printhead BEEN C4813 60004 Yellow Printhead PSB C4844 60053 i Black Ink Cartridge Se ee C491 1 61002 Cyan Ink Cartridge C4912 61003 Magenta Ink Cartridge C4913 61003 Yellow Ink Cartridge C7790 60217 Electronics End Cap C7790 60425 Ct USB Cable 5m eee feed 1 PE nm Figure 13 Ink Supplies and Accessories UE 7 0 0 0 0000000000000 sexDegoms Ink Supplies amp Accessories 3 of 4 Applicable to DesignJets 120 120nr Ink Supplies and Accessories Reference HP Part Number Quantity Description Comments on Drawing Network Ca
102. ys of launching the System Maintenance Utility From your computer s desktop Windows Mac OS 9 and X 1 Double click the hp designjet system maintenance icon on the desktop Step 2 Click on next f HP designjet 120nr 16 23 61 217 E HP designjet 130nr 16 23 60 168 T 3 Click Next in Windows or Configure in Mac OS From the Printer Driver Windows Mac OS X In the Windows driver click the hp designjet system maintenance icon in the Services tab In Mac OS X select the Printer in the Print Center or Print Setup Utility and click configure i jE ee de Prep w 000 System Maintenance Utility HP Designjet 120 120nr Color Calibration The Color Calibration should ONLY be performed by the user when required Why calibrate color Calibrate color performs a maintenance function to ensure color consistency If you calibrate correctly the colors printed on printers with different printheads will look very similar i 2 JM EN BA This picture shows an exaggerated example of how a printout could look like before and after color calibration When do calibrate color It is recommended that you calibrate color every time you replace a printhead or when you perceive color degradation on the printouts There is no need to perform this operation each time you print The results of the color calibration will be applied to all print jobs that follow even if you power off the printe

Manual - LPT Home Page - HP LaserJet and Lexmark Parts

Contents

Download Pdf Manuals

Related Search

Related Contents