TracVision R5/R4SL User`s Guide
Contents
1. DISH Network subscribers can use Automatic Mode to switch between the 119 and 110 satellites when DISH 500 Mode is enabled DISH500 Mode Setup Follow the steps below to enable DISH 500 Mode 1 Park your vehicle in a blockage free area 2 Turn onthe TV and primary receiver the receiver connected to RF1 3 Turn onthe TracVision system Wait 1 minute for system startup 4 Using the receiver remote control go to the Point Dish Signal Strength screen press MENU 6 1 1 on most models 5 Choose Check Switch then press SELECT 6 Choose Test then press SELECT to run the Check Switch function Wait 15 minutes for the antenna to restart automatically If the receiver locks up does not respond to commands from the remote control disconnect power from the receiver restart the antenna then restore power to the receiver and try the Check Switch function again 7 Choose Test then press SELECT to run the Check Switch function a second time 8 Once the second Check Switch function is complete ensure the TV display appears exactly as shown below Installed Switch SW42 Input 1 1 2 2 Satellite 119 119 110 110 Polarity Odd Even Odd Even Status Satellite reception verified If the TV display does not appear exactly as Shown run the Check Switch function again 9 Exit the menu and allow the receiver to download the program guide Once the program guide loads you2. _ TRAGCVISION Troubleshooting Troubleshooting Troubleshooting ee ee Basic Troubleshooting START HERE ANAFORA E PECE DIRECTV Troubleshooting gt S wa Oo YES Move away from the obstruction oe ee l KVH Tra cVisi 0 n R5 R4SL 1 Park your vehicle in a blockage free area NO Proceed to Step 13 1 Can you view the Preview channel 100 but other channels ask you to call Ext 722 YES Call DIRECTV at 1 800 DIRECTV NO Contact your KVH dealer for assistance 2 Turn on the primary receiver the receiver Blockage Example connected to RF1 TV and TracVision system Blocked Wait 1 minute for the system to initialize EN 3 Is the TV screen snowy or blank YES Proceed to Step 4 NO Skip to Step 7 DISH 500 Troubleshooting _ 1 Set your TracVision system to DISH 500 mode 1a 4 Ensure the TV is set to the correct channel A y 2 Try using the system Problem resolved f i e 3 4 or Video and ensure the cable s between the receiver and the TV is connected 13 Check the antenna dome for dew grime or ea A ialas e 5 Press the MENU button on the receiver remote heavy rain Are any of these conditions present i asioi i ni TRACVISION control Does the TV display a menu screen 7 la eli eee all ied Ee aralan HOME ORAE OLE TracVision system or cannot resolve the problem KIVIHI YES Skip to Step 7 a
3. can start enjoying satellite TV
4. ee a using this troubleshooting guide please contact NO Proceed to Step 6 i aoa your KVH authorized dealer or distributor or KVH 6 The receiver might be locked up Turn the aed Rear Panel Example Technical Support for assistance receiver off then turn it on Problem resolved YES Done If the problem persists contact your Satellite service provider NO Proceed to Step 7 Product Care 4s Bel ws a o aS NOT SATELLITE OOO oma B AN O fea z H coo q Y Aey _ SAAPORT Se igo 7 OES seo PHONE WK apo _ o Periodically wash the exterior of the dome with os a fresh water and mild detergent Avoid harsh cleansers or volatile solvents e g acetone 7 Is the antenna making mechanical sounds YES Skip to Step 9 Antenna Connectors a NO Proceed to Step 8 e Do not spray the dome with high pressure water e f you wish to paint the dome use only non metallic automotive paint without a primer coat Metallic paint will impair reception of satellite 8 Check the power to the TracVision system fuse circuit breaker Is the power OK YES Proceed to Step 9 RE2 Data Power RFI signals NO Restore power Optional to 2nd to Switchplate To Primary Receiver Receiver 9 Turn the receiver off and unplug it KVH Industries Inc 14 Check the antenna cables and the coax cable 50 Enterprise Center 10 Turn the TracVision system off then turn it on Wait 1 minute for
5. me with dark contrasting base is a registered trademark of KVH Industries Inc DIRECTV is a registered trademark of DIRECTV Inc DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services All other trademarks are the property of their respective companies Basic Operation Turning On the System Park your vehicle in an area with a clear view of the southern sky away from any trees or tall buildings Turn on your receiver and TV set the switchplate s Power switch to the ON up position Switchplate Maintenance Port 4 Wait 1 minute for system startup Turning Off the System Set the switchplate s Power switch to the OFF down position Note If you are parked have a good satellite TV picture and do not need to switch between Satellites you may turn off the TracVision system to conserve power While the vehicle is parked the antenna will stay locked onto the Satellite DISH 500 and DIRECTV multiple satellite setups require the antenna to switch satellites If you are using one of these setups keep the antenna turned on to watch TV Satellite TV Reception Your TracVision Blocked system will provide outstanding satellite TV reception while it has a clear view of the southern sky Common causes of blockage include trees buildings and bridges ins nis
6. t aise be located within the satellite s coverage area Refer to your satellite TV service manual or visit www kvh com footprint for coverage area info Switching Satellites Automatic Mode Most satellite TV service subscribers can switch between installed satellites automatically by simply changing channels using the receiver remote control DIRECTV Fully supported DISH Network Fully supported with DISH 500 Mode enabled ExpressVu Manual Mode only If you have a multiswitch installed for 3 or more receivers you need to use Manual Mode Normally DISH 500 Mode is configured during installation If you need to set up your system for DISH 500 Mode see DISH 500 Mode Setup Manual Mode Manual Mode requires a TV SAT Switch to switch to the alternate satellite Follow the steps below TV SAT Switch sold separately 1 Connect the TV SAT Switch s attached data SELECT E cable to the Button maintenance port on the front of the Switchplate Press the SELECT button once to switch to the alternate Satellite KMH To order a TV SAT Switch KVH Part 01 0245 please call 1 401 847 3327 Installing New Satellites If you wish to change which satellites the antenna will track visit any KVH authorized dealer or distributor your new satellites can be configured in just a few minutes To find a KVH authorized dealer near you visit www kvh com wheretogetservice DISH 500 Mode
7. the system to initialize connected to the receiver at the satellite In Middletown RI 02842 5279 l jack Are all cables undamaged and connected 11 Plug in the receiver and turn it on E oen Phone 1 401 847 3327 e Fax 1 401 849 0045 12 Check for blockage The antenna requires a NO Repair reconnect the cable E mail info kvh com Internet www kvh com clear view of the satellite Common causes of Tech Support E mail teehs kvh com blockage include trees buildings and bridges Copyright 2007 KVH Industries Inc KVH and TracVision are registered trademarks of KVH Industries Inc DIRECTV is a registered trademarks of DIRECTV Inc All other trademarks are the property of their respective companies a O al T Y 54_0437 RevA KIVHI Welcome Congratulations You have purchased the most reliable satellite TV antenna system available today Refer to this handy guide for basic operation and troubleshooting information Product Serial Number TracVision Serial Number R5SL In motion RASL Stationary use only when parked TracVision System Diagram TracVision Antenna Traccia A Vehicle Vessel ie aii Power 11 16 VDC Switchplate Data Power optional Satellite Receiver 1 TV 1 Copyright 2007 KVH Industries Inc KVH and TracVision are registered trademarks of KVH Industries Inc The unique light colored do
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