SD Card Guide
Contents
1. contain no encryption therefore firmware or data in the card can be duplicated e The memory capacity is 64MB 4 2 SD CARD ADAPTERS All models that support the SD card contain SD card slot s for direct uploading and downloading of firmware and other data see below between the card and machine When transferring firmware and data between the card and PC an adapter is required PCMCIA adapter or USB reader writer For the specifications of the PCMCIA adapter and USB reader writer please refer to section 7 below System Requirements 4 3 FEATURES OF THE SERVICE SD CARD The following are the features for the Service SD card as of the time this document was issued Please refer to the Service Manual for the detailed procedures on how to update the firmware or retrieve the data from the machine can be stored in the card e The machine automatically scans the content of the card and is able to recognize what model the firmware is for The machine will only download firmware for the same model itself Feature Description Remarks 1 Firmware e Firmware upgrade or downgrade Please refer to section 4 4 below update e Firmware for any supported product for guidelines on how to store the firmware and data in the SD card The firmware cannot be uploaded from the machine to the SD card 2 Data upload and download The following data can be transferred between the NVRAM and SD2. SD CARD TECHNICAL SERVICE GUIDE Contents 1 Introduction 2 Service Concepts 3 Service Information 4 System 5 Special Tools 6 System Requirements 1 Introduction 1 1 OBJECTIVE Although flash memory cards have been used on our products for service activities in the field some products require several flash memory cards to update all types of firmware To save time and servicing costs for firmware and data uploading and downloading newer products will start using SD cards as the new memory media 1 2 INTRODUCTION OF THE SD CARD The B070 B071 is the first product released that uses an SD card instead of aROM DIMM The SD card will be used on most future products Each product will describe whether or not the SD card is used 2 Service Concepts The following benefits for service activities can be expected with the SD card e Maximizing service efficiency minimizing servicing time and data back up SD cards have enough memory to store all types of firmware and or data saving servicing costs and time e Unlike flash memory cards the swap box and or PC application software tools are not required Firmware can be easily stored copied or deleted using Windows Explorer 3 Service Information 3 1 TRAINING There is no training course planned for the SD card itself This new service tool will be introduced during the product training course 3 2 FIELD INFORMATION When reporting a field issue FPR the print da
3. Windows 9x or later New Service Tools PC Card SD 64MB Laptop com puter USB Reader Writer Required environment Windows 98 or later New Service Tools af H ot Laptop com puter USB Reader W riter Note The USB Reader Writer works on Windows XP Windows 2000 and Windows Me without an additional driver A specific driver is required on Windows 98 Please download the USB driver setup application http tsc ricohcorp com protected utility Win98 USB_SD_Mem Driver exe when using USB Reader Writer on Windows 98 5 Special Tools The following special tools have been registered as service parts to support products in the field that use SD cards However when using SD cards adapters or reader writers procured as supply goods locally please be sure to use tools produced by the same manufacturers listed below This is because products from these vendors were used for the official product evaluations Item Part Number Ji B6455010 SD Card Kit 1 Toshiba Panasonic 2 B6456700 PCMCIA Card Adapter 3 B6456800 USB Reader Writer 66399 Service SD cards supplied from Ricoh are produced by Toshiba and application SD cards by Panasonic standard option The SD Card Kit B6455010 contains the following parts e SD Card e SD Card Plastic Case e Label see Note NOTE The kit contains a blank l
4. abel for the SD card for writing down the card s contents Please make sure that the label is affixed in the correct position on the card as this is essential to ensure that the card fits into the card slot and adaptors properly Please also be sure to completely remove the old label whenever affixing a new one 6 System Requirements 6 1 SD CARD Please read over the important notes described below regarding the handling of the SD card If these points are not followed carefully it may cause the card to be damaged or data to be lost Important Notes e Do not directly touch the card contacts or bring them into contact with a metallic substance e Do not bend drop or apply any force or shock to the card e Keep the card dry at all times avoiding high humidity environments and making sure condensation does not form on the card The environmental requirements for operation and storage are as follows During operation Storage Temperature 0 to 55 C 20 to 65 C Humidity 20 to 85 RH 5 to 85 RH e Do not remove the card or turn the power off while reading or writing data e All SD cards come preformatted However if reformatting the card later on for some purpose always be sure to confirm the contents of the card before doing so as all data will be lost when the card is reformatted e Do not attempt to duplicate or reformat the application SD card Other The power should always be OFF before the card is ins
5. card e SP data ex factory settings e Logging Data e User settings e g network Fax and mail addresses Transferable data can vary from product to product Please refer to the Service Manual for each model for details 3 Debug log The machine operation log can be captured when a problem e g SC codes paper jams occurs This data is very useful in determining the cause of a problem New SP modes have been added to capture the debug log data to the HDD or SD card 4 Card Save Print data files can be stored directly to the SD card without printing out 5 Boot up from SD card In cases where the flash ROM boot program has been damaged or corrupted the SD card can be used to boot up the machine and download its firmware with boot program This will only be effective when the problem is not hardware related Only SD cards that have been specially formatted for machine booting can be used for this purpose We will be providing a special tool utility to format the SD card for booting since there is none available in the field The schedule of releasing this tool is not fixed 4 4 STORING FIRMWARE AND DATA IN THE SD CARD 1 Firmware folder name romdata When the SD card is inserted into the machine slot for firmware update the machine automatically scans the firmware in the romdata folder and checks the firmware headers which indicate the model If the
6. ct code B0701111 fwu Type of firmware B0701111a fw Type of firmware u B0702222 fwu Type of firmware BXXX Product code BXXX1111 fw Type of firmware u BXXX2222 fw Type of firmware u nvramdata NVRAM data factory setting B070 Product code serial number nv prt cardsave PRT00000 prn Name of captured file PRT 00001 prn Name of captured file log debuglog File name 4 5 FIRMWARE DISTRIBUTION Firmware will continue to be provided through the existing route global server The exe file will consist of the firmware and related folders as shown below 4 6 HOW TO DUPLICATE A SERVICE SD CARD The following is an example of the contents of an extracted exe file Please copy the necessary files folders onto the SD card depending on what information already exists in the card For example Folder Folder Firmware File Note Romdata 1 Case 1 If the SD card is blank copy the entire romdata folder onto the SD card B070 2 Case 2 If the card already contains the romdata folder copy the B070 folder onto the card B0701111 fwu 3 Case 3 If the card already contains the folders up to B070 simply copy the necessary firmware files into this folder Adapters When transferring firmware or data between the SD card and PC one of the following adaptors is necessary both of which have been registered as service parts see below PCMCIA Adapter Required environment
7. erted in or removed from the machine see Service Manual for details The SD card should always be kept in the plastic case to protect it from any damage No labels should be affixed to the card except for the ones packaged together with the card This label must be affixed in the correct position and must always be removed when attaching a new label should not be stacked If writing on the label always do so before affixing it to the card Before inserting either the service or application SD card always make sure that the card switch is unlocked as using them in the locked condition will cause an error Since the application SD card is formatted in a different way from the service SD card the application card cannot be used as a service tool 6 2 PCMCIA CARD ADAPTOR USB READER WRITER PCMCIA Card Adapter USB Reader Writer Manufacturer Panasonic Product Code BN SDAA BN SDAA2 BN SDCA BM SDCE2 PC IBM PC AT compatible computer Host Interface PCMCIA slot USB port OS Win98 SE or later Dimensions 85 6x54x5mm 92x56x15mm NOTE Swap Box for the flash memory IC card cannot be used for uploading the firmware to the SD card
8. model is the same as the machine the transfer is authorized NOTE The firmware should always be in the romdata folder If not the machine cannot find the firmware Therefore folder arrangement is not critical for firmware downloads since this process is automatic however creating separate folders under romdata for each model will make it easier to delete files later on An easy to remember method would be to name these folders after the 4 digit product code for each model e g B070 then store the firmware here NOTE Even if different versions of a firmware are stored in the SD card the machine displays all version of the firmware on the operation panel and you can upgrade or downgrade by selecting a desired one 2 Other data folder names nvramdata prt log Different types of data for different products can be stored in the service SD card ex SP data debug log and so unique folder names are required for each type of data e When inserting a blank SD card to upload NVRAM data from the machine to the card the folder for that model is automatically created e When downloading NVRAM data from the SD card to the machine as with firmware the machine automatically detects the model to which the data belongs Folder Name File Name Remarks Data Type Product Code or File Name SD Folder arrangement card romdata Firmware B070 Produ
9. ta and or debug log data captured by the SD card should be included with the report depending on the type of problem as it is very useful for analyzing the problem and developing a solution Please see Section 4 3 below for a detailed description of the functions for the SD card The debug log data and or print file data attached to the report can be sent to the Engineers and used for the following types of problem analyses Please refer to the Service Manual for the detailed procedures on how to retrieve this information from the machine Data Problem Type Debug log e Problems with unknown causes SC code paper jam other abnormal machine operation e Problems that occur intermittently Print data captured file e Font problems e Image data missing e Image problems which cannot be duplicated when printing test patterns from the printer 4 System Overview 4 1 SD CARD TYPE There are two types of SD cards The service SD card and the application SD card SD Card Description Type 1 Application e The cards are provided as an option for expanding features depending on the model e The card contains an ID encryption to protect against illegal duplication e The cards are provided with an application firmware already included and have varying memory capacities depending on the content 2 Service e The cards are registered as service parts and can contain firmware for multiple products e The cards
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