Lexmark Optra C710 Service Manual
Contents
1. LVPS Low Voltage Power Supply Lees 5 3 Erase Lamp Board sie EIERE EIERE A SERA REES REES a 5 3 TRAY 1 Sensor Boal oi ucc wen s tx eR e Rex SE 5 3 TRAY 1 Registration Sensor Board suus 5 4 Waste Toner Sensor Board ee clu ntn 5 4 Belt Position Sensor Board eege BIER hr es 5 5 Connector Locations for Options ege cl rrr unn 5 6 2nd Paper Option 250 250 Paper Option 5 6 2nd Paper Option 250 250 Paper Option 5 7 LVPS Internal 2nd Tray Option zs km mh mms 5 7 Duplex Unit ODptlOn uus xus ege mr mmm xx RR RR RE E EORR ce 5 8 LVPS Internal Automatic Duplex Option e 5 9 Electrical Components zu2s2esdxuasex nex wax xxm e x ORG E as 5 10 Sensor Switch Locations 2a mda noel due mamie suc pue xe 5 10 Printer Circuit Board Locations sce sce m mmm n 5 13 Fan Motot Locations 2 262006 occ EE eee cme ew eins 5 13 Solenoid Clutch Locations 02200022002 ENN INN ENEE en 5 14 250 250 Paper Tray Option 2222220022 aa E REES 5 15 Duplex QHON ais uses eum sees rm yox www eee EE 5 15 Cable Connectiohs ua cer Rar Rx e iiaeia ERA 5 16 vii 5016 001 Preventive Maintenance seen 6 1 Safety Inspection GUIJO EE 6 1 Service Precautions sss eie cim rre REP dosed 6 1 Cleaning PIOCedUIes ases caEsccisecQme taa eR me mug ie mn 6 1 Lubrication Specifications sas rroiR Se e 6 1 Parts Catalog us cocco ie e rines mene m een 7 1 How To Use The Pans Catal2. Image Density Service Check lee 2 87 Offset Print Service Check eer tret EE TEES 2 88 Poor Color Reproduction Service Check lees 2 89 Random Marks Service Check 2 90 Residual Image Service Check 2 20eee eee ee eee eens 2 90 Skew Semice Check suus s See NEEN See ale 2 91 Toner on Backside of Page Service Check 2 91 Uneven Print Density Service Check 2 92 White Lines or Bands Service Check s 2 92 White Spots Service Check ss sume nemh te xe ee 2 94 White Black Lines Service Check 2 95 iv Service Manual 5016 001 Serial Port Service Check 2 2 21 ilc nade cee rus 2 96 Toner Level Detect Service Check eess 2 96 Toner Low Empty Sensor Service Check 2 97 Transfer Roll Service Check gege ae ENN EE A 2 98 Tray 1 Integrated Tray Service Check 2 99 Options Service Checks ge EE ER RE Vm Ree tU 2 106 Flash Memory Option s Service Check 2 106 DRAM Memory Option s Service Check 2 106 Hard Disk Option Service Check Ll le 2 107 Network Card Option Service Check 2 108 250 250 Dual Paper Tray Service Check 2 108 250 250 Paper Tray Symptom Table 2 109 Duplex Unit Option Service Check L ee 2 120 Diagnostic Ads csset indians Some EAE AREE RES 3 1 Print Quality Test Page
3. 0 Assembly 26 Duplex Option Lower Section 2 7 74 Assembly 27 Duplex Option Lower Section 3 7 76 Assembly 28 Cassette Lower Section 4 lslu 7 78 Assembly 29 Duplex Option Lower Section 5 7 80 Assembly 30 Miscellaneous cece eee eee eee 7 84 For the complete PDF manual please visit www LaserPros com viii Service Manual
4. 3 9727 In other countries contact your point of purchase Lexmark and Optra are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc Other trademarks are the property of their respective owners Copyright Lexmark International Inc 2000 2005 All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 P N 12G6111 5016 001 Table of Contents Notices and Safety Information asas ssansannnnnnnnnnnnn ix Laser NOUCES necis orca Ced IQOD Ue deae REDE RIS ix General Information cece eee eere 1 1 Modals EE 1 2 Standard Features aa ie tur xh xx SE 1 2 Tools Required For Service eorr nm RR Rn 1 6 ODIOflS iac iea ex Ru ERR RE E Ru RE RESET GA GRE EINE E RR 1 7 Operational THOON dec cim amu mama hmm STE NES H 1 8 Interlock Mechanism EN nh RI 1 8 Sheet Bypass Paper Feed Unit 200000 eee eens 1 9 Paper Feed Unit 2iicoci iue RR S 1 11 Second Paper Feed Unit Optional Paper Trays 1 13 Drive Bleck 002 ccc leer RR ERR Ru 1 17
5. Contact Cam EEN 1 18 Coupling Unit 22 22222 ckk t hmm A 1 19 Carriage Unit sec 2222 remm nmn mmm mex hmm nn 1 21 Toner Cartridge Unit ee EES iar eee en 1 22 Intermediate Transfer Unit 2 202 0002 20008 eee ee mnn 1 24 Fuser Paper Exit Unit 2220 lldeR n RR RR RR RR ane 1 27 Detecting New Cleaning Unit cece eee eee 1 28 Duplex Unit Option 22 sl huh RR 1 29 Diagnostic Information 2 1 Ola aunienscesextrruaciesE Ek EE SE RG RENE IEEE NE 2 1 Service Error Codes ae EIERE EES A SIE hh nr uon ns 2 2 User Status Messages Ne iuri or xxr 2 7 User Attendance Messages essere 2 13 Symptom Tables 9951 sk ien RE RRRRxxREEECREGRC EE 2 28 Base Printer Symptom Table asaaasnnnunnnnnnnnnnn 2 28 Covers Interlock Symptom Table 2 29 Duplex Unit Symptom Table 2 22 ci RR ERI 2 29 Operator Panel Symptom Table lees 2 30 Paper Feed Symptom Table seeeseeee 2 30 Paper Tray Options Symptom Table sinisa 2 31 Power Symptom Table NEESS REEL RR 2 31 Print Quality Symptom Table see n 2 32 Service CHECKS ege REENERT a 2 34 5016 001 Base Printer Service CHECKS SI NEIES EELER EIER ee sae 2 35 Bypass Tray Multipurpose Tray Service Check 2 35 Carriage Unit Service Check 2 39 Goupling Unit Service Check seem n E e 2 42 Cover Interlock Service Check e 2 45 Developer Paper Feed Motor Service Check 2 48 Erase Lamp
6. E eI eS oe ceed EE E 3 22 Viewing the Emor hog ss cepe re esp remus EE Red 3 22 Clearing the Error Log sisi RR RELIER I Re 3 22 Restore EP Factory Defa lts ese rmm rtr 3 22 Exiting Diagnostic Mod S erger ee rer 3 23 Repair Information ass cadad cipe cR RR erem s mE RE dE 4 1 Handling ESD Sensitive Parts 2 222222 mr Rn 4 1 Cover Hemovals i222iilisek lime mem rue MAE RUNE E 4 2 Cartridge Cover Removal See STEE nr RR RR 4 3 Front Cover Removal 22 22 dn ipt n mme ma ER S 4 3 Fuser Cover Hemovaliiiss22ilzau rr kr RR 4 3 Left Side Cover Removal eeh E NENNEN nu 4 3 Operator Panel Cover Removal eesleeesse 4 3 Rear Cover Hemoval ieslieee lie mnm seceded 4 3 Right Side Cover Removal ee EES Rt Rr 4 4 Top Cover Removal 2 2 a NS ie m rim hme nmm rhum me ce 4 4 Top Small Cover Removal 2 22 2 iR 4 4 Right Side Removals sss luam hne Rex hmm 4 5 Carriage Drive Motor Removal 202eee ence eee eee eens 4 6 Coupling Drive Motor Removal NEE SEIN SEENEN a 4 7 Developer Drive Motor Assembly Removal 4 7 Fuser Drive Motor Removal 2 222 inh 4 8 OPC Drive Motor Removal 2 2 2 zz mm RR A 4 9 Cam Sensor H moval susceu suh nth hex run RE 4 9 LVPS Assembly Removal 2 222 mi nmn 4 10 Main Fan Removal 222i EE mm ERR 4 12 Main Fan Mounting Bracket Removal sees 4 12 Motor Mounting Stay C Assembly Removal 4 13 OPC Coupling Drive Block Assembly Removal 4 14 Sole
7. Revised February 2005 For the complete PDF manual ZS please visit www LaserPros com Lexmark Optra C710 5016 001 Service Manual e Table of Contents e Start Diagnostics e Safety and Notices e Trademarks e Index LEXMARK 5016 001 Edition February 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments may be addressed to Lexmark International Inc Department D22A 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A or e mail at ServicelnfoAndTraining 9 Lexmark com Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 55
8. Service Check 20202 cece cece eee eeeeee 2 50 Fuser Gold Service Check aste Smeg E xem p e EE 2 51 Fuser Drive and Contact Cam System Service Check 2 53 Fuser Hot Service Check aes smt these mE masa de 2 57 High Voltage Leakage Detect Service Check 2 58 ITM Dove Service Check ai cdccceeeacacaeaa tee cise 2 60 Main Fan Service Check usce cece akecanedeane RIEN 2 62 New Toner Cartridge Detection Service Check 2 63 Operator Panel Service Check 200 cece eee cere eens 2 64 Operator Panel Buttons Service Check 2 65 OPC Drive Service Check sc sm Rer nee PETI EUER 2 66 Paper Exit Sensor Service Check 2 67 Paper Feed Service Check 2020 e cece eee e eee eeeeee 2 68 Parallel Port Service Check suse SN ERNEST 2 71 Power Service Check dade peer ERI PIRE EEREER PR ER 2 72 Printhead Service Check s epum Meee E RAIDER REUS 2 77 Print Quality Service Checks es ilr RR RR Rx 2 79 Print Quality Initial Service Check eee eee 2 79 All Black or Color Page Service Check 2 80 All Blank Page Service Check 2 81 Background Service Check ac ved EE 2 82 Black Color Lines or Bands Service Check 2 83 Black or Color Spots Service Check 2 84 Developer Drive System Service Check 2 84 Evenly Spaced Horizontal Lines Marks Service Check 2 85 Foggy Background Service Check 2 86 Low
9. noid Removal NS ENEE xem n ENEE gg 4 14 Left Side Removals 222 2222 rr RR RR ed 4 15 Grid Block 1 Assembly Removal eee 4 16 Grid Block 2 Assembly Removal lesse 4 17 Cable Cover 3 Removal sg ciu e yh nnn d 4 18 Cover Interlock Switch Removal eese 4 18 Micro Switch Removal e2ilele frr mm HINNE 4 18 Electronics Removals 2 2 lleells ei iia mah mah ma 4 19 Controller Board Assembly Removal eese 4 19 Engine Board Assembly Removal ssas sanssusnsnnnnnnnnne 4 19 HVPS Board Assembly Removal eese 4 20 vi Service Manual 5016 001 Interconnect Board Assembly Removal eee 4 21 On Off Coupling Sensor Board Removal 4 21 Paper Sensor BOBIG 25 cde acceding ack eae ds deere ea eee one 4 21 Resist Sensor Board Removal lesse 4 22 Waste Toner Board Assembly Removal 4 22 Fuser E cere Rum t GUERRE RRUN RUE RUE Sei ae uS 4 23 Fuser Unit HetmoVval aac rpm Rupee RUE SURE ecw SU 4 23 Fuser Lamp Removal xac cuum RE Rr REIS SUR 4 23 Thermistor and Thermostat Removal n ssaassnnsssnnnn 4 23 rm A E T E T T TT 4 24 Paper Feed Block Assembly Hemoval sees 4 24 Printhead Bemoval a sssne m RER aA ER EE ERA n 4 24 Print Cartridge Carousel Hemoval 4 25 Carriage Home Position Sensor Removal 4 26 Registration Roll Removal Rm temm mmm toten 4 27 Connector Locations siio me eT RE RE EET EE EE SER 5 1 Engine Board silice RR ERR EE EROR x 5 1
10. og EE EE 7 1 Assembly T FUSer sos cnectckeniegsd cade t ee E IEEE TS 7 2 Pesemibly 2 PSOE NEE 7 4 Assembly 3 Transfer i2 le eens caw ed eee same ene es 7 8 Assembly 4 ER 7 10 Assembly 5 Frames Left Side 2 2 00sec eee eee eee 7 12 Assembly 6 Frames Right Side eur m RR RR ERR 7 16 Assembly 7 Frames Right Side2 leeesse 7 20 Assembly 8 Frames Right Side 3 20 cece eee eee eee 7 24 Assembly 9 Garriage BIOCK eege eege 7 26 Assembly 10 Base F ramiela sme ose txA dax mE ease ae 7 28 Assembly 11 Front Cover Assembly leere 7 30 Assembly 12 Front Cover Assembly 2 selse 7 34 Assembly 13 Feed rit iie x bi RR RR eR RAE 7 38 Assembly 14 Laser Scanner Unit 2002s ee eee eee eee 7 40 Assembly 15 Cassette Ee EES NEE SSES aces 7 44 Assembly 16 Upper GCOVOlS mela mer me Rr Ret e ee 7 46 Assambly 17 COVEN se iilsska cage Irene eens e dedu 7 50 Assembly 18 Covers Frame 250 Tray Option 7 52 Assembly 19 Middle Roll Unit 250 Tray Option 7 56 Assembly 20 250 250 Tray Option Lower Unit 7 58 Assembly 21 Duplex Unit Option 2 eese 7 60 Assembly 22 Cassette Upper Section lesse 7 64 Assembly 23 Cassette Rear Section 1 lle 7 66 Assembly 24 Cassette Rear Section2 leere 7 68 Assembly 25 Duplex Option Lower Section 1 7 7
11. s scee rns 3 1 Paper Jam Sequence isses suh S yr RE ERE EES dae 3 1 Disabling Download Emulations eee 3 3 Diagnostics Menu Structure SNE EENS ENEE EES een 3 3 Diagnostic Mode 2 i 2liu e unu huh nnn 3 4 Print Registration ae SEELEN kk fk ke xfi eR na 3 6 zh c 3 8 Print Quality Test Pages sss n RR ten 3 9 Hardware EE 3 10 LCD Test 45 sx eames Rice eww E RR Rh E ade awe de 3 10 opc n nnn 3 10 Parallel Wrap Test weccsscerecewe anes seus xr 3 11 ROM Memory Test lluiecue hh ccna eee hw 3 12 SDRAM Memory T st 222i mmn 3 13 Serial Wrap Test EES SNE SERA eee 3 14 Duplex Tests uscizwecikizmimeecexg mei x we xxx x E x Ron n an 3 15 QUICK T6St xcu soeur mne peed Dueh x E Rr E E S e 3 15 Duplex Feed 3 enee tare Rx EE astan 3 15 Duplex Feed 2 22 m SEELEN 3 15 Device Te6SlS sdssdcue pr Ex RR REI ERN A EMEN a WS dace 3 16 QUICK Disk Test EIER RR cre xam xem ae 3 16 Disk Test Cleam diy xr dnia RR m Salih RC RES cine 3 17 Flash TeSt C EIERE iia enia E aE E 3 18 Printer Setup ixuaciuwcesksuikuusencetxavex nnana RAE RE 3 19 Setting the Page Count eeneg RIESS aIEER Sa 3 19 Viewing the Permanent Page Count suelen 3 19 Setial NUImbDGeE suu ucnacxc x roe eR ra RU R RR UR Ro are RR EGRE cn 3 19 Setting Configuration ID use nm remus 3 20 5016 001 Laser PONOT enee eR eei Ice ERE REM 3 21 Parallel Strobe Adjustment 2 mt Rm 3 21 Enor LOG 26 sid tiered eng pics Ex m
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