Sketch Express Service Manual.pub
Contents
1. 83508 Nid 6 40 5b uy F 00 CD qH J 1nd 1 9 PDF created with pdfFactory trial version www pdffactory com zk 30 ZL HILL SEIL s 35 COMP LIE asina AB Niti 0 aar 590295 wo Lda ead ssaldxg 01855 407734 4400 f 112 HAHLASOL PEED OL 31 PDF created with pdfFactory trial version www pdffactory com zk JOEL EE COMPLE WES REE AB 15 15 SS3HHwH uod dps 990695 2280 551955 U21545 Ayddns punog peg orans HLA Q3 l O0Hd SSANYVWH ONILSIXS Ja pdu PDF created with pdfFactory trial version www pdffactory com zk JOG COPE uasa AB SSZHWvH SA 95 Lev 11T va OL LSvTT e8 Her 3004 290535 gazal OFS 5 6 31823 PLETE 3LIHA 330 Z 1 13 u 31815 PDF created with pdfFactory trial version www pdffactory com zk JOGL 15 15 LIE asia MILL rp ey AB Mure d SSINdwH YOLINOM 890535 z zs1ds3 U21545 JO Nid 0105 See 57114 Hid ONNOYS See Eee v8 ssauJeH lt HOWE 41415 JOPUOW xOg Ja Od XAGO0z 158 OL 0305 43204 JOLIN GIA INO H3 9118 330 1192. Linux Bash Shall Sound Utilities NOOP Option Not Available NOOP Option Not Available HALT Shutdown System A B C D E F G H J K L M N 0 P Select A thru P TO EXIT THE PROGRAMMING MODE PRESS A TO REBOOT PROGRAMMING OPTIONS BOOTH MENU A REBOOT Returns user to the Portrait Mode of operation by REBOOTING the computer The computer will go through its initialization routine upon start up B SYSCFG System Configuration Utility Allows owner to set up site and system specific parameters C NOOP Option Not Available D ACCT Accounting Cash Page Prints the system accounting picture Running Totals of gross and picture count are recorded as well as system hardware profile and performance E ACCT Accounting Cash Page no print Same as above D only no printout is produced Allows user to view the accounting information on the video monitor F NOOP Option Not Available G HCS Adjust Image Quality Allows owner to adjust the portrait clarity such as contrast hue saturation sharpness and brightness H SYSLOG View System Log Allows owner to view an historical record of system activity I CPLOG Copy System Log to floppy Allows the owner to copy the system log to a floppy disk This information will be divided into two files Infohut log and Syslog txt J TNAILS OPTION NOT USED K INSTALL Run Install Floppy
3. PDF created with pdfFactory trial version www pdffactory com zk 3098 AB 15 15 5 AAJ 5 4 2280 5519455 U21545 H3ALNNOD 290 Nid E AD Jal T8 NLS OUI Nid E P ASO IHL 40 F N 913 Nid OL NI SSANYWH S fd punog sonos Jasay PDF created with pdfFactory trial version www pdffactory com k JO zk EE COP LIE asina 15 15 ssauJeH EEG 14817 100g OL uosusp 3 WE aanbe OL AB ATEN ASS LSS TW Mold Edu z zs1ds3 U21545 peleg E 8510 Adding amog oL PDF created with pdfFactory trial version www pdffactory com I C E warrants all components in the SKETCH EXPRESS game to be free of defects in materials and workmanship for a period of ninety days from the date of purchase This warranty does not cover items damaged due to normal wear and tear subjected to abuse improperly assembled by the end user modified repaired or operated in a fashion other than that described in the service manual If your SKETCH EXPRESS game fails to conform to the above mentioned warranty 5 sole responsibility shall be at its option to repair or replace any defective component with a new or remanufactured component of equal to or greater O E M specification will assume no liabi
4. Q key to quit this menu If you find that you have made an incorrect adjustment simply go back into the Aumix Menu and press L to Load the factory default settings for all options in this menu The AUDIO MIX Menu appears below 13 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING OPTION P SHUTDOWN SYSTEM HALT Use this option to take this unit out of service for any length of time This option will shut down the computer system properly for moving storage etc Be sure to shut off the main power switch as described in the set up section of this manual When the unit is ready to put into service again simply plug the unit into a grounded outlet and turn the main power switch on and let the computer run through its initialization routine If no errors occur during initialization the unit is ready for normal operation or programming optional settings from the BOOTH MENU FSCK ERROR File System Check Error If an error occurs during the file system check or initialization routine you will most likely be dropped into the Linux Bash Shell to repair it In this case the system will give a message that says Give root password for maintenance or type CONTROL D for normal startup These types of errors are quite common in Linux based computers The computer is having trouble putting files where they need to be for startup By following the instructions below you can tell the
5. No Use spacebar to toggle whether there are any Zoom buttons Options are Yes or No Red Arrows No Use the spacebar to toggle whether there are red arrows above the monitor Options are Yes or No Freeze Countdown Yes NOT USED CP710 Paper Size Large NOT USED Number of Poses 2 Press F2 to select the number of poses a customer may have Options are 2 or 3 Options Not Shown on Menu Photo Video Standard Default Press F2 to bring up a list of Video Standard formats Options are Default NTSC PAL This setting should not be changed Mirror Image No Video Card BTTV TV Tuner Press F2 to bring up other options for this setting Flashbus Flashpoint Targa VIGA XII None Has been factory set to the correct video card installed in this unit Up Down Buttons No Use spacebar to toggle whether the unit has Up and Down buttons installed Options are Yes or No Printable Area None NOT USED Wireless Pager No NOT USED 10 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING OPTIONS D amp E ACCOUNTING CASH PAGE ACCT From the BOOTH MENU pressing either D or E will get you to the Accounting information When you press either D or E you will first be required to enter your initials using the keyboard This information will be stored on the SYSTEM LOG for future reference If you would like a PRINT OUT Press D If you would like to view the information ON SCRE
6. Number of people who selected both a Caricature and a Classic Portrait PRINTS 42 SHOTSLEFT 56 CASH 0 00 FREE 84 00 P 0 22 D 10 EM 151216 0 07 EY 151216 0 07 BIL Bill Acceptor FLM Film PRN Printer POW Power OTH Other D Display Type BTTV TV Tuner P Printer Tyoe LA LASER i Prints Number of pictures taken to date DI Digital Board Y N Used in color booths only Shots Left Number of Photo shots available S Sound Enabled Y N Cash Total money count used for ML Multi Language Y N accounting L Languages Enabled Free Dollar value of free vends given 0 English 5 German P of PLAYS 1 Spanish 6 Atlus 2 French 7 Dutch 3 Japenese 8 Italian ON 24 Fault Report Profile A 14 day history of reported down time and the responsible component The Right most column represents the previous day s date The Left most column represents 14 days prior S SINGLES of single vend sessions D DOUBLES of double vend sessions Each time the booth is down a number 4 Portuguese V Type of Vend Available options are 1 1 1 1 3 1 5 2 2 2 2 EM Efficiency for the Month calculated as follows Time in rotation of days x daily service hours per setting in SYSCFG Menu EY Efficiency Year to Date will increment in the appropriate column In the power column a 1 will be displayed each day to
7. Used to run the Installation Diskette for this program L SHELL Exit to Linux Bash Shell Only a Qualified Technician should adjust items found in the Linux Bash Shell M AUMIX Sound Utilities This will allow the owner to make changes in the sound qualities such as volume levels and balance levels N NOOP Option Not Available O NOOP Option Not Available P HALT Shutdown System DETAILED DESCRIPTIONS OPTION A REBOOT Press A on the keyboard to save any changes and reboot the system You must press A in order to exit from the BOOTH MENU Upon REBOOT the computer will run through its initialization tests Once initialization is complete the unit will be ready for normal operation or other programming through the BOOTH MENU 6 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING OPTION B System Configuration Utility SYSCFG There are many user options available in this menu however only certain options will ever need to be adjusted Machine Number Type of Vend Bill Acceptor Model Coin Acceptor Accept Credit Print cnc ee Processor Type Control Panel Style Premium Vend Paper ccc ose Email Enable Video Overlay Multiple Lang
8. open the cover to the printer and re close You ll notice the printer re enabling Once this is completed shut down the entire unit and re start 3 If the above checks fail to correct your problem write down the SERIAL NUMBER of the machine then call the service department for further assistance REPAIR Repairs will be pretty much straight forward with most being limited to the actual replacement of bad components WARNING ALWAYS REMOVE POWER TO THE GAME BEFORE ATTEMPTING ANY SERVICE UNLESS NEEDED FOR SPECIFIC TESTING FAILURE TO OBSERVE THIS PRECAUTION COULD RESULT IN SERIOUS INJURY TO YOURSELF OR OTHERS COMPUTER REPLACEMENT 1 To replace the computer first shut off and unplug the machine 2 Pull the machine away from the wall and unlock and open the back access door 3 Remove all of the connectors to the back of the computer CAREFULLY noting the locations of all of the connectors You may wish to mark each wire for replacement later 4 Loosen and remove the bracket that retains the computer to the machine 5 Carefully remove the computer and inspect for damage NOTE ONE OF THE MOST COMMON FAILURES IN PC COMPUTERS IS INTERNAL COMPONENTS AND CONNECTORS BECOMING LOOSE CAREFULLY CHECK THAT ALL CONNECTORS AND BOARDS ARE FIRMLY SEATED THE SECOND BIGGEST FAILURE IS COOLING FAN FAILURES LEADING TO OVERHEATING OF THE PROCESSOR ETC CHECK THAT ALL FANS ARE WORKING PROPERLY IF NOT REPLACE IMMEDIATE
9. NOTE THE ANGLE THAT THE CAMERA IS POSITIONED AT RE INSTALL THE NEW CAMERA TO THIS POSITION 4 Remove the connectors from the camera 5 Re installin reverse order NOTE THE CAMERA CAN BE ANGLED UP OR DOWN TO ACCOMMODATE YOUR AVERAGE CUSTOMERS HEIGHT MORE CLOSELY LOOSEN THE NUTS AND ADJUST AS NECESSARY RE POSITION THE PLASTIC CAMERA BEZEL AS NEEDED PRINTER TONER REPLACEMENT NOTE THIS OPERATION CAN BE DONE FROM THE FRONT OR REAR OF THE MACHINE 1 Open either the front or back door of the machine 2 Turn off power to the machine Open the toner cartridge door on the printer 4 Remove the old cartridge by pulling out of the printer 5 Remove the new toner cartridge from the plastic bag 6 Follow manufacturer instructions for preparing cartridge before insertion into printer ie shaking cartridge to loosen toner removing protective tape etc 7 Insert the cartridge into the printer making sure that it easily slides into position in the printer 8 Close the toner door COMPLETELY 9 Turn the machine on 10 Close the door 11 Let the program load then make a SKETCH to assure proper operation e IF THE PRINTER DOESN T WORK REVIEW THE INSTALLATION PROCEDURE DOUBLE CHECK TO BE SURE THAT YOU HAVE PAPER IN THE MACHINE AND THAT THE PAPER TRAY IS FULLY SEATED IN THE PRINTER A LOOSE PRINTER TRAY IS THE 1 REASON FOR PRINTER PROBLEMS TURN THE GAME OFF AND ON AGAIN AND RETRY IF THE PRIN
10. Replace if necessary Bad Computer Repair or Replace Computer program frozen or trashed Restart computer to reinitialize NO PICTURE OR BAD PICTURE ON MONITORS Bad Monitor Replace Monitor Bad Harnessing Test and Repair or Replace Monitor Bad Power Supply for small Monitor Replace Power Supply Bad Computer Replace Computer Monitor Adjusted Improperly Readjust Monitor MACHINE WILL NOT PRINT PORTRAIT Printer OUT OF PAPER Add paper set printer to ready and restart Computer Printer tray not seated properly Re seat tray and restart computer to initialize Printer Jammed Clear Jam and reinitialize as shown in the repair section of this manual Printer off line Reinitialize as shown in the repair section of this manual Computer Program trashed or frozen Reboot computer to reinitialize No power to printer or printer turned off Check power or turn printer on reboot computer Printer Cable bad or loose Check cable and reseat or replace as necessary Computer bad Repair or replace as necessary NO SOUND FROM MACHINE Sound Volume turned down Enter programming mode and check volume level see programming Speaker bad or disconnected Check for proper connection and replace if necessary Audio amplifier disconnected or bad Check amp and connections and replace if necessary Audio amplifier output level set too low Check output level adjusting pot on amp Computer program t
11. operating system to decide on its own the best place for files The instructions are case sensitive and the commands must be entered exactly as instructed Every space counts If one space is wrong the operation will fail 1 The first step is to reboot the computer and let it freeze back up at the fsck error screen 2 Next you need to enter the password in lower case letters Type fotofant 3 Then hit enter 4 Now you should be at a c vend type of command prompt From here you need to type exactly 5 fsck y dev hda1 Make certain to include the space between the k and and between the y and the Also that s a 1 not an L at the end 6 Then hit enter 7 You may get a message that says running fsck on a mounted file system may cause severe damage And Do you want to continue y n If so press y to continue the file system check 8 Type the word reboot at the command prompt and the booth should come up into the vending mode 9 If the system does not come back into the vending mode retry the steps again making sure that you are typing exactly what is shown including all spaces 14 PDF created with pdfFactory trial version www pdffactory com QUICK TROUBLESHOOTING MACHINE WILL NOT ACCEPT MONEY Bad or sticky coin mech Clean and adjust mech as necessary Bad Harnessing Check with meter and repair if necessary Bad or Dirty Dollar Bill Validator Clean unit then test
12. position When the unit starts it will go through an initialization routine and should be ready to operate in a couple of minutes The Sketch Express has been factory set up to require 8 coins per session 2 per Print You may wish to reprogram this or any of the optional settings To do so refer to the PROGRAMMING section of this manual TESTING Once the computer has finished it s initialization a test of the program should be run Run through one of each type of portrait sketch 1 person vertical and 2 people horizontal Also run at least one caricature style portrait Check that the functions of the SKETCH EXPRESS are running properly as described in the OPERATIONS section of this manual Also check that the sketch printouts are consistent with what has been ordered and are free of defects If there appears to be a problem with the unit s normal function please refer to the TROUBLESHOOTING and REPAIR sections of this manual before putting the unit into operation If testing proves that the unit is running correctly and you do not wish to make any programming changes it is ready to be put into normal operation MAINTENANCE To keep your SKETCH EXPRESS running smoothly for many years ahead it will be necessary to perform some general maintenance on the unit You will need to add paper and toner to your printer on occasion You will do this through the front cabinet door following specifications for
13. reflect the on off timer NOTE an error occurs more than 9 52 HA eae ui ON Number of hours the booth is set up for times in a 24 hour period a will be 1 3 1 4 2 3 2 44 in Daily Service Hours in SYSCFG Menu displayed 11 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING OPTION G ADJUST IMAGE QUALITY HCS Proper adjustment of Image Quality settings on the Sketch Express is essential to guarantee that the product delivered is pleasing and consistent for the customers Sometimes Ambient lighting conditions brighter or dimmer than normal can have an effect on image quality This option will fine tune that quality It is important to run several tests after adjusting any of the image qualities to make certain that any changes corrected the image qualities without causing any harm Pressing G from the BOOTH MENU will bring you to the menu screen shown below This menu only displays the proper key you will use when adjusting the Image Quality for each item listed You may wish to write down this information or refer to this manual when adjusting the Image Qualities Furctio Function Key HU CON I RAS t SA URATION BR GH NESS SHARPNESS u DECREASE SELECT SAVE 3 INCREASE OK QUIT SAVE 4 Press any key ta continue_ h HUE Shade of Color or Tint s SATURATION Strength of Color or Tint t CONTRAST Variation of Lightness amp Darkness of im
14. the printer You may need to adjust the camera and the monitor once in a while Find detailed instructions in the REPAIR section of this manual Regular cleaning of the unit will keep it looking new and greatly enhance its appeal Clean the glass two way mirror inside and monitor screen with a standard window cleaner such as Windex Clean the cabinet sides with a good cleaner such as Fantastik or Formula 409 and a soft rag A mild soapy solution can also be used NOTE DO NOT USE ALCOHOL THINNERS OF ANY KIND OR PINBALL PLAY FIELD CLEANERS ON ANY OF THE CABINET SURFACES ESPECIALLY THE DECALS 5 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING INTRODUCTION Programming and making adjustments is simple and straightforward All adjustments will be made through the BOOTH MENU or PROGRAMMING MODE shown below TO ENTER THE PROGRAMMING MODE PRESS ON THE KEYBOARD WHICH IS LOCATED INSIDE THE FRONT DOOR UNDER THE PRINTER THE UNIT MUST BE RUNNING IN ORDER TO ACCESS THIS MENU BOOTH MENU Version v3 01 May 29 2001 REBOOT Resets System to Vending Program SYSCFG System Configuration Utility Option Not Availabl ACCT Accounting Cash Page ACCT Accounting Cash Page print NOOP Option Not Available HCS Adjust Image Quality SYSLOG View System Log CPLOG Copy System Log to floppy TNAILS Copy Thumbnails to floppy INSTALL Run Install floppy SHELL Exit
15. to adjust each field 7 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING SYSCFG MENU DETAILED DESCRIPTIONS FROM TOP OF MENU TO BOTTOM SEE PHOTO OF SYSCFG MENU ON PREVIOUS PAGE In the following descriptions objects in brackets are the factory default settings set up for the type of installations used on this unit Objects in parentheses indicate the function key necessary for editing that particular field Machine Number This is the ID of the booth Country This sets up the currency information for the country where the booth will be located Location Type in a location name Max 20 Characters State Enter the State Initials if applicable Type of Vend 2 2 Use F2 to highlight the correct vend price and hit ENTER to select Available options are 1 1 1 1 3 1 5 2 2 2 2 2 2 3 3 3 4 4 2 4 3 5 5 3 5 4 5 5 6 1 2 1 3 1 4 2 3 2 4 Save Thumbnails No DO NOT CHANGE THIS OPTION IT SHOULD ALWAYS BE SET TO NO Setting this option to Yes may cause your Hard Drive to malfunction or crash Bill Acceptor Model MARS This has been factory set for the type of bill acceptor that is used on this unit Use F2 to toggle through other available options This option should not be changed unless the Bill Acceptor Model is changed Accept Scrip Yes Used when applicable in conjunction with an installed bill acceptor It should be set to Yes if a bi
16. with pdfFactory trial version www pdffactory com l 302 ZOE MILHVEUA O ABMNMSHOD cce eh TANS 2290535 55 39457 xeagzsg yopays Nid IHI i t 02 INISAN OH ININ 42 680 SNISII OIH ININ dZ 1 1 29620 SSSNHVH TTVINS X v302332 HER OH INIM 92 65772 334 Hid t4 IHI i Ley ONISNOH INIIN dE OETERE L pareti i SSaHWwwH 9511405 391 45 21 PDF created with pdfFactory trial version www pdffactory com k doe Ied ZO LE WE AB 55 deas JWH ATl ddrs 0245 ssaidxg yopays Site EL AMOTISAJNSSHO 5 AOTISAUNSSHO g 1 2 dad xesoz3ss 2112837794 NI d MOT ANY gt ERA EF YOLINOM d3 Dd X G0z358 PDF created with pdfFactory trial version www pdffactory com zk JO COMPLE dasa AB 1545 rey TT 20 2 pow ES 5584 HWH dan 241 xL SDZ3S 551955 U21545 Ud Bad 10 3AILIESOd 1383017105 sand 779 251 4 az eld wad 9nd OL fg 161 4128 On YANO INT Sres OL 2514 za Od
17. 23 Main St Clarence NY 14031 Phone 716 759 0360 Fax 716 759 0884 38 PDF created with pdfFactory trial version www pdffactory com
18. EN with no print out Press E A sample of the accounting information given is shown below Portrait Sales Profile Vertically 1 4 represents sales for each artist 1 Leonardo Efficiency Graph Designated by the letter E Top area of the Accounting Screen Date Current Date amp Time Last Date the last accounting was taken 3 Not Used 2 Not Used 4 Not Used The of Sales for each Portrait Style is represented Horizontally 1 Portrait 3 Not Used Sys Manufacturer Kiosk Number ICE Location as entered in SYSCFG Menu The Number on the right is the Software version 10 The efficiency number is indicated by the left column 0 100 number scale Date 7 11 10 02 Last 7 3 RLSAG413 1 2 Landscape 4 Warp E Dod The Daily Sales Caricature are indicated bya PORT LAND SCAN WARP 2 hn 0 vertical bar graph with a total sales number at the top EM gray vertical 5 bars represent the 2728313 5 7 9 weekend dates Avg shows the 14 day picture average SW1 Number of people who selected the Classic Portrait after reviewing available choices SW2 Number of people who selected the Classic Portrait after the Caricature was finished 1 13 4 2 0 0 3 0 0 4 0 0 0 510 5422 8 3 D BT DEN S ML N 1 0 V 2 2 BIL 00000000000002 00000000000003 00000000000000 00000000000000 OTH 00000000000000 B
19. ITTER MONSLCD MONITOR 5 LCD SE2007X SPEAKER ASSEMBLY SE2010 POWER SUPPLY AC DC SE2070X COMPUTER CONVERSION ASY SE2500 LINE CONDITIONER GRAPHICS SE7306 DECAL DOOR FANTASY SE7015 DECAL COIN MECH 4 TOKENS SE7309 DECAL BUTTON SELECT FANTASY SE7310 DECAL BUTTON OK FANTASY SE7012 DECAL PRINTER SERVICE SE7300 DECAL CABINET OUTSIDE LEFT SE7301 DECAL CABINET OUTSIDE RIGHT SE7307 DECAL INSTRUCTION UPPER SE7308 DECAL INSTRUCTION LOWER SE7327 DECAL MARQUEE FANTASY SE7302 DECAL SEAT LEFT FANTASY SE7303 DECAL SEAT RIGHT FANTASY SE7311 DECAL SEAT BACK FANTASY 19 PDF created with pdfFactory trial version www pdffactory com k COMPLE daa AB 50403 054 35 yopays X 1LZ0Z3S ILNTYNINSM 350 Sy Op uoge OL 5 Ajddng amog 91515 n 91515 n u344Dd SS3NHYH XSLZOZASH I3MOvr 03441415 40 ONS 271 2 04023 OL 271 kZZ LId MNIHHS 40 42 00 OL H31NIHd SSSNHVH X4zZDZ3S 530019 uonmnqusi 01 5400 9 uongnquis i Jeo 13 02 0905 g 22023 gt 91 rs dHIS 2 H3AAQd LHOIT SS3NuwH X1220Z35 0303 30 ONS 43V 18 du AM 45 6909 15 8 s gt x o g WORNQNISIG Je og z 9115 uam Od SSANUWH ZDZ35S 20 PDF created
20. LY AND SEE IF THE MACHINE WILL THEN WORK PROPERLY 6 Replace in the reverse order 7 the computer is replaced check to see that the new one is programmed properly Please refer to the programming section of the manual 16 PDF created with pdfFactory trial version www pdffactory com REPAIR PROCEDURES FLORESCENT SIDE LIGHT REPLACEMENT Open the back door of the cabinet Remove the angled glass panel and set in a safe location Remove the top black metal panel by removing the 4 screws that hold it into place There are 4 nuts that hold the black side metal panel into place Two are on the top side and two are located just above the monitor mounting bracket Loosen these nuts about 1 8 and the metal panel will slide up on Keyway type slots in the panel The panel can now be removed and access to the bulbs is now possible Assemble in the reverse order FLORESCENT DOOR LIGHT REPLACEMENT 1 Open the front door of the game 9 Q Remove the 2 retaining nuts from the light cover Remove the bulb and replace with new bulb of same wattage and style Re assemble in the reverse order OVERHEAD MARQUEE LIGHT REPLACEMENT Open rear access door Remove attached bolts securing light to cabinet Unsnap harness and remove ground wire Remove entire lamp assembly Unsnap metal clips and remove lamp lens Remove bad bulb and replace with new bulb of proper wattage Reassemble in
21. SKETCH the aytist Patent 6 021 417 OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC 10123 MAIN STREET CLARENCE NY 14031 SERVICE 1 716 759 0360 FAX 1 716 759 0884 E MAIL service icegame com WEBSITE www icegame com PDF created with pdfFactory trial version www pdffactory com TABLE OF CONTENTS INTRODUCTION PAGE 3 FEATURES OPERATION SET UP TESTING PAGE 4 5 e SAFETY PRECAUTIONS e INSTALLATION SET UP TESTING MAINTENANCE PROGRAMMINGQG PAGE 6 14 e BOOTH MENU SYSCFG MENU e ACCOUNTING CASH PAGE DESCRIPTIONS e IMAGE QUALITY SETTINGS e SOUND QUALITY SETTINGS FSCK ERROR MESSAGE QUICK TROUBLESHOOTING PAGE 15 PROBLEMS AND SOLUTIONS a mili e PAGE 16 18 e COMPUTER REPLACEMENT MONITOR REPLACEMENT e PRINTER REPLACEMENT e LIGHT REPLACEMENT e DOLLAR BILL ACCEPTOR Pe Wal WING Se uu PAGE 19 SCHEMATICS WIRING DIAGRAVMS PAGE 20 36 WARRANTY INFORMATION PAGE 37 38 ICEDOC SE9001 REVISION A 08 13 03 2 PDF created with pdfFactory trial version www pdffactory com INTRODUCTION FEATURES Thank you for purchasing the new and innovative SKETCH EXPRESS This exciting game style unit
22. TER STILL DOESN T WORK CALL OUR SERVICE DEPARTMENT FOR ASSISTANCE For all other questions about the SKETCH EXPRESS you have purchased kindly contact us I C E SERVICE DEPARTMENT 716 759 0360 NORMAL BUSINESS HOURS ARE MONDAY FRIDAY 8 00 AM TO 5 00 PM DOLLAR BILL ACCEPTOR The MARS Series 2000 Bill Acceptor has been factory installed and set up for your Sketch Express unit It has a bill stacking magazine which must be attached to the bill acceptor for the unit to accept bills E a l WRAY AN gt p Y are There are instructions written directly on the bill acceptor unit to change the settings and for errors that occur with the bill acceptor There is also a telephone number to use if you require any further assistance with this bill acceptor or any of its components 18 PDF created with pdfFactory trial version www pdffactory com PARTS LISTING MECHANICAL PARTS 191 COIN MECH 5014 LOCK 7 8 CAMLOCK CG5014 T HANDLE LOCK SE1013 LOCK CAM SE3007 WINDOW CAMERA MONITOR SE3408 WINDOW LIGHT SE3413 PRIZE DECAL COVER MD3027 TUBE CAP 1 X2 CG2600S7 DBV STACKER 700 BILL SE1051 CASTER 2 1 2 FIXED SE1052 CASTER 2 1 2 SWIVEL HARDWARE amp MISC SE4000X SKETCH EXPRESS FLOOR MAT ASY SE9001 SERVICE MANUAL ELECTRICAL ELECTRONIC PARTS 8545 BULB COMPACT FLUORESCENT 8550 POWER CORD 3 OUTLET 8551 POWER AC ADAPTOR 3 TO 1 8643 MONITOR SPL
23. age BRIGHTNESS Distribution of Light u SHARPNESS Focus NOTE The recommended order for the above adjustments is Contrast Saturation Hue and Brightness Sharpness or Focus should be adjusted last as needed After the above menu appears you are prompted to press any key to continue at the bottom of the menu Press any key the spacebar will do and you will see what the camera sees on the screen in front of you Using the CONTROL PANEL on the front of the booth press the SELECT button to DECREASE the intensity level for each setting above Press the OK button to INCREASE the intensity level for each setting above When you are satisfied with your selections press 3 to SAVE your settings If you are not satisfied and wish to discard your settings press 4 to QUIT WITHOUT SAVING OPTION H VIEW SYSTEM LOG SYSLOG This option allows you to view an historical record of system activity It gives information such as how many times the computer has been rebooted how many times the file check has been run what are the dates of the last file check etc Press Q to exit SYSLOG OPTION COPY SYSTEM LOG TO FLOPPY CPLOG This option is used to copy the System Log Information Option H to a floppy disk It will divide the information into two files Infohut log and Syslog txt If you enter this option in error or do not have a floppy disk you will get an error message and should press ente
24. an amp Danish Primary English Use F2 key to choose from the list of available languages as shown in the previous option which one to use as the Primary Language Multiport Installed No Use the spacebar to toggle whether the Multiport Card is being used Only available on color machines DO NOT CHANGE IRQ 0 Type the interrupt number of the Multiport Card if applicable DO NOT CHANGE Ports 4 Enter the number of COM Ports on the installed Multiport Card if applicable DO NOT CHANGE Soundcard Installed Yes Use the spacebar to toggle whether there is a soundcard installed Options are Yes or No Type ESS Press F2 to choose the correct type of soundcard that is installed Options are ESS Soundblaster or MSS Once the correct choice has been made the Port 0x220 IRQ 5 and DMA 5 will also need to be filled in correctly The numbers in brackets here are the correct settings for the ESS Soundcard Picture Path vend pics NOT USED Vend Base Path vend NOT USED Out of Film Tele 1 NOT USED Tele 2 NOT USED Installed Printer PCL Use F2 to select the installed printer The Available Options are Default Sony 1000 PCL Sony 1500 Sony 2500 PS2 Techphaser Sony 6500 Fargo No Printer and PS2E 9 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING Standup Booth No Use spacebar to toggle whether this is a standup booth Options are Yes or No Zoom Buttons
25. creates beautiful and unique artist quality sketches in a flash Just like with a human sketch artist the customer simply sits and poses decides whether they want a portrait or caricature and as they watch a sketch is drawn right before their eyes The patented computerized system even adjusts automatically to print either a horizontal or vertical portrait based on the number of people posing Compared to traditional photo booths this unique design allows vendors to keep costs down and attract a higher volume with a lower vend price due to a lower cost of supplies for the unit Ease of installation and simple maintenance will make your experience as an operator just as pleasant as that of your customer There are many operator selectable features and adjusments that can be made from the set up screen which can easily be reached using the provided keyboard The SKETCH EXPRESS is easy for customers to use and offers voice and on screen instructions in several languages An enticing advertising loop and open style seating encourages customers to sit right down and try it out To enhance your customer s final product you may wish to purchase special paper printed with a decorative border OPERATION Once the appropriate number of coins or bills are received the game lights will come on and the voice of the sketch artist will begin speaking to the customer The artist will tell the customers that they will be asked a
26. lity whatsoever for costs associated with labor to replace defective parts or travel time associated therein I C E s obligation will be to ship free of charge replacement parts by U P S Ground U S mail or other comparable shipping means Any express mail or overnight shipping expense is at the cost of the purchaser Products will be covered under warranty only when The serial number of the game with the defective parts is given The serial number of the defective part if applicable is given Defective parts are returned to I C E shipping pre paid in a timely fashion if requested by A copy of the sales receipt is available as proof of purchase upon request of I C E I C E distributors are independent privately owned and operated In their judgment they may sell parts or accessories other than those manufactured by I C E We cannot be responsible for the quality suitability or safety of any non I C E part or any modification including labor which is performed by such a distributor 37 PDF created with pdfFactory trial version www pdffactory com 02 WARRANTY ICE Inc warrants that all of its products will be free from defects in material and workmanship When placing a warranty request please be prepared to provide the following information Serial Number of Game or Bill of Sale Machine Type A Detailed Description of the Equipment Fault Symptoms ICE product including Cromptons Sam s Billiard
27. ll acceptor is installed and set to No if no bill acceptor is not installed Daily Service Hours 24 Enter the number of hours the booth will be turned on over a 24 hour period Coin Acceptor Yes DO NOT CHANGE THIS OPTION IT SHOULD ALWAYS BE SET TO YES This unit will not function without a coin acceptor DIO Base 0x300 Enter the base address and hex of the DIO card Only a Qualified Technician should adjust this option Accept Credit Cards No Applicable to installations utilizing a card swipe unit Use the spacebar to toggle Yes or No Accept Tokens No Only used when applicable Use the spacebar to toggle Yes or No Print Stickers No NOT USED How Many 16 NOT USED Courtesy Vend No Applicable when installed with the courtesy vend button Use the spacebar to toggle Yes or No Processor Type NORMAL DO NOT CHANGE THIS OPTION Changing this option may cause your booth to malfunction Printer Use Serial This option has been factory set for the type of printer port used The other option available parallel is not used User Timeout 360 Seconds Factory Set Not a user programmable option Camera Input S Video Use the spacebar to toggle the camera input type Options are Composite S Video amp RGB Control Panel Style MENU BUTTONS Use the spacebar to toggle either PICTURE BUTTONS or MENU BUTTONS for the style used on the control panel 8 PDF created with pdfFactory trial version www
28. ng damage One of the biggest problems with PC based units is connectors that come loose during shipping Please check all of the connections on the back of the computer and be sure they are firmly seated SET UP Fill the printer with paper 1 Open the front door slide the printer out and add paper to the printer s paper tray 2 Make sure paper is correctly seated lengthwise in printer tray 3 Be sure to set the paper stops to the paper in the tray 4 Slide the printer back and close the front door HAVE A QUALIFIED ELECTRICIAN CHECK YOUR A C RECEPTACLE TO BE SURE THE GROUND IS WORKING PROPERLY USING AN IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY Your SKETCH EXPRESS M is now ready to plug into an A C outlet 4 PDF created with pdfFactory trial version www pdffactory com SET UP TESTING MAINTENANCE Once plugged in if the unit does not start immediately you may have to push one of the 3 toggle switches located in the rear of the unit Line Conditioner Switch y J w Main Power Power Strip Supply Switch Switch The Main Power Supply switch is located on the far left Itis the only switch you will normally have to turn on Directly to the right of the main power supply switch is a power strip which also has a power switch A third power switch can be found on the line conditioner located on the lower rear door When the unit is working properly you may push it into its final
29. of the wires have been pulled out of them When trying to find out if specific components are bad or not try swapping them with components from another SKETCH EXPRESS If you have one to see if the problem moves with the machine or stays where it was This will help you to know if you have a problem with a specific component or maybe a problem with either the wiring or the computer Use extreme caution when using probes or voltmeters if the game is powered up If doing continuity checks it is important to disconnect the harnessing at both ends as attached they may yield erroneous results If a Computer is suspected as the cause of a problem check to see that all of the components and boards are firmly attached to the Main Board Pay special attention to any socketed devices If light bulbs are suspected swap them with one that is known to work to narrow the problem down to either a bulb or P C Board IMPORTANT Since this unit is PC Computer based the unit can get out of sync and needs to be reset Printer failures are one of the biggest issues If you have a problem try the following first 1 With main power on turn off the printer Turn it back on then shut the entire unit down and restart If the printer lost communication this will re enable everything together 2 f the printer was printing during a power failure or gets a jam the printer MUST be reset for it to communicate again properly WITH THE POWER ON
30. pdffactory com PROGRAMMING Extron Box No NOT USED Lights UIB Use F2 to select the port used for the lights Available Options are 0x378 0x278 Ox3BC UIB DIO Number of Pictures 8 NOT USED Premium Vend No NOT USED Protection Block LPT2 Location of the Dongle on the PC DO NOT CHANGE THIS OPTION Changing this option may cause your booth to malfunction Paper Size Letter Use F2 to choose the paper size used in the unit Available Options are Letter A4 Legal A5 Use Scanner No Use the spacebar to toggle whether a scanner is installed Options are Yes or No Email Enable No Use the spacebar to toggle whether the email feature is enabled Options are Yes or No Generate Ads 7 amp 8 No Use the spacebar to turn 22 graphic ads on or off Options are Yes or No Video Overlay Overlay Use F2 to select the video overlay style Options are Overlay Chromakey or Sandwich Print Quality best Use the spacebar to select fast printing for slower computers or best quality Multiple Languages No Use the spacebar to toggle whether or not to give customers multiple language instructions Options are Yes or No Which 0 If Multiple Languages option is set for yes select which languages to enable by pressing F2 to see a list of available languages The available languages are English Spanish French Japanese Portuguese German Atlas Dutch Italian Swedish Finish Norwegi
31. pose for their final sitting and will be given the above instructions again The customers will then be asked to use the SELECT button to highlight their favorite pose shown on the video screen and to press the OK button to confirm their selection The sketch artist will then draw the portrait Once finished he will announce that the portrait will be available in the delivery chute at the front of the machine in about 1 minute The customer will then be prompted to press OK to print now or press SELECT for 2 prints They will be required pay an additional amount if they choose 2 prints 3 PDF created with pdfFactory trial version www pdffactory com SET UP TESTING MAINTENANCE SAFETY PRECAUTIONS IMPORTANT FAILURE TO FOLLOW THESE DIRECTIONS CLOSELY COULD CAUSE SERIOUS DAMAGE TO YOU AND OR YOUR GAME WARNING WHEN INSTALLING THIS GAME 3 PRONG GROUNDED RECEPTACLE MUST BE USED FAILURE TO DO SO COULD RESULT IN SERIOUS INJURY TO YOURSELF OR OTHERS FAILURE TO USE A GROUNDED RECEPTACLE COULD ALSO CAUSE IMPROPER GAME OPERATION AND OR DAMAGE TO THE ELECTRONICS DO NOT DEFEAT OR REMOVE THE GROUNDING PRONG ON THE POWER CORD FOR THE SAME REASONS AS GIVEN ABOVE USING AN IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY INSTALLATION 1 Be sure you have a good area to put your Sketch Express in This area should NOT be in direct sunlight nor should it be in a totally dark area While the unit will work under eithe
32. r of these conditions it might make it a little more difficult to get the best picture quality All of the adjustment parameters are based on average lighting conditions 2 Make sure you have sufficient floor space in the area to install the machine Be sure you have enough room so the normal traffic pattern in your location is not disrupted Almost all of the maintenance of the unit may be accomplished through the front door of the game Only in rare circumstances will you need to access the back door of the machine 5 Open front and rear doors of the unit and remove any protective packaging materials used in shipping 4 Your SKETCH EXPRESS may or may not come with a printer depending on your order You may be required to install a printer in the unit making sure that all power cords and printer cables are connected properly and do not interfere with the proper operation of the unit 5 Find the 2 way mirror stored in the upper rear of the machine Unwrap the mirror and gently slide it into the top rear section of the unit Slide the front of the mirror up until it rests on the small stops on both sides set in the lowest hole and lower the back of the mirror until the rear studs are inserted in the middle slots on both sides 4 E MIDDLE SLOT REAR STUD y MIRROR ORIENTATION IS CRUCIAL FOR PROPER IMAGE REFLECTION FRAME SIDE OF GLASS MUST FACE MONITOR 6 Inspect the game for any possible shippi
33. r to return to the BOOTH MENU OPTION J COPY THUMBNAILS TO FLOPPY TNAILS SINCE SAVE THUMBNAILS SHOULD BE SET TO NO IN THE SYSCFG MENU DUE TO POSSIBLE MALFUNCTION THIS OPTION IS NOT USED OPTION K RUN INSTALL FLOPPY INSTALL This option is only used for the program s initial installation into the computer It has been factory installed therefore this OPTION is NOT USED 12 PDF created with pdfFactory trial version www pdffactory com PROGRAMMING OPTION L EXIT TO LINUX BASH SHELL SHELL CAUTION THIS OPTION SHOULD ONLY BE USED BY A QUALIFIED COMPUTER TECHNICIAN Linux is the Operating System used by the unit to run its program You are required to provide a user name and password to enter the Linux Bash Shell You should have a working knowledge of a Linux system before accessing this file Linux is a case sensitive system If a or directory has any capital letters you must use the exact case to access that file or directory Example myfile is not the same as Myfile or MYFILE All commands are lower case Username vend Password fotofant Type EXIT to exit the Linux Bash Shell Also see FSCK ERROR MESSAGE at the end of the PROGRAMMING section of this manual OPTION M SOUND UTILITIES AUMIX Pressing M from the booth menu will allow you to adjust the sound qualities of the system FROM THE SOUND CARD OF THE COMPUTER such as volume levels and balance level
34. rashed or frozen Restart computer to initialize MACHINE WILL NOT RUN PROGRAM PROPERLY Computer program trashed or frozen Restart computer and check for proper operation Computer bad Check and repair or replace as necessary Harnessing bad or disconnected Check and repair or replace as necessary PRINT QUALITY POOR PICTURE EITHER TOO DARK OR TOO LIGHT Machine set up in an area that is either too dark or too light by a window Move if possible or adjust settings Toner cartridge low Check that toner cartridge is not low check indicators on printer Camera settings improper reset according to set up directions in programming section of manual Built in Florescent lighting burned out Replace burned out light bulbs Harnessing or power to bulbs not working check and repair as necessary 15 PDF created with pdfFactory trial version www pdffactory com REPAIR PROCEDURES NOTE SKETCH EXPRESS WILL DISPLAY THE OUT OF PAPER ERROR IF THE GAME IS OUT OF PAPER OR IF THE GAME HAS SOME OTHER TYPE OF ERROR THIS IS DONE SO THAT THE OPERATOR IS MADE AWARE OF A POSSIBLE PROBLEM BUT THE CUSTOMER WILL NOT GET A SENSE OF UNRELIABILITY TROUBLESHOOTING PHILOSOPHY To find problems with your SKETCH EXPRESS always first check what should be obvious See that the machine is plugged in and that all of the fuses in the game are good Next check to see that all of the connectors are firmly seated and that none
35. reverse order LARGE MONITOR REPLACEMENT 1 Open the back door to gain access to the monitor 2 Remove the angled glass panel and set in a safe location 3 Remove all power and signal connectors 4 Remove the 4 screws that hold the monitor to the monitor mounting brackets 5 Remove the monitor from the cabinet 6 Re assemble in reverse order 7 Degauss and adjust the new monitor as necessary SMALL MONITOR REPLACEMENT 1 Open the front door to gain access to the monitor 2 Remove the plastic monitor bezel that is held in place by 2 strips of Velcro 3 Remove the power and signal connectors 4 Remove the 2 screws that are located on the bottom of the monitor mounting bracket This will remove the bottom plastic mounting block NOTE BE CAREFUL THE MONITOR DOES NOT FALL OUT HOLD ON TO THE MONITOR AS YOU REMOVE THE LAST SCREW THAT HOLDS THE MONITOR MOUNTING BLOCK IN PLACE 5 Re assemble in reverse order NOTE WHEN RE INSTALLING THE PLASTIC BEZEL BE SURE TO RE POSITION THE CAMERA COVER AS NECESSARY TO AVOID BLOCKING THE CAMERA S VIEW 6 Adjust monitor as necessary 17 PDF created with pdfFactory trial version www pdffactory com REPAIR PROCEDURES CAMERA REPLACEMENT ADJUSTMENT 1 Open the front door to gain access to the camera 2 Remove the plastic monitor and camera bezels that are held in place with Velcro 3 Remove the 3 nuts that hold the monitor in place NOTE PLEASE
36. rsion www pdffactory com zk 308 COVE LIE Ja ldd 4SLNNOD 7950695 551955 k ZZ MNIHH5 1928 dO n Gk k HIA 50097 HOTSISN TUL HJA025 Ob 2 GOb 9 MNIHHS 96288 HEIM SOVT THAAO2 50751 S3HIM H3C TOS xpE qregum Pexeuqn Paley ON VOUETNAZ HOISISHVHI LhhB PDF created with pdfFactory trial version www pdffactory com zk 308 1545 LIE asina AB 55849 HSLNNOD 950295 Mold Sead 551955 U21545 LNNOD 5 PDF created with pdfFactory trial version www pdffactory com k d DL AB 15 45 yopays MONIO ON H0s334 HOMO dJ 5 MHO OOF 234 O68922 440105 ans a Nid Sk 8892 ONY 330 tz ud 41915 F 0985 uk 21915 uss PDF created with pdfFactory trial version www pdffactory com k 30 LL ard COP LE AB Nirad JSA gS 5 OL S5S3HHHYWH xz90Z3S NOLITE yopays 5002 Wid aros Nid Due ars 31873 FLETE didis x 31815 2 1 COT Fl 37
37. s NOTE You can make additional changes to the SKETCH EXPRESS Master Volume by adjusting the output level dial on the audio amplifier which is located under the printer Audio Mix Adjustments BE VERY CAREFUL IN THIS MODE TO PREVENT UNDESIRED RESULTS Although there is nothing you can hurt you might change an adjustment that will cause unexpected results On the left side of the Audio Mix Menu you will find the words Quit Load Save Keys Mute Only amp Undo The first letters are highlighted in Pink Use the keyboard and the highlighted letters to perform tasks in this menu such as Q to Quit the menu L to Load default Volume Levels amp Balances S to Save new settings K to show action Keys used to change settings in this menu M to Mute the sound O to Only change one particular setting and U to Undo any changes you wish to abandon These center items are the options you may change Vol Volume Synth Synthesizer Pcm PC Music Spkr Speaker Line Line Center Items that are NOT USED and cannot be adjusted at all Mic CD Rec amp Line 2 The only parameter you may need to change in this menu is the Volume levels Top Center Use the Left Right Arrow Keys to make changes to the Volume Levels on Left Side and Balance Levels if necessary on Right side Once you are satisfied with the changes you have made use S to save the changes or U to undo changes Press the
38. s Uniana and Bell Fruit is warranted as follows 180 days on the Main PCB and Computers 90 days on all other components i e DBV s Ticket Dispensers etc 30 days on repaired items 3 years on all Crane Harnessing 9 Months on Printers ICE Inc shall not be obligated to furnish a warranty request under the following conditions Equipment has been subjected to unwarranted stress through abuse or neglect Equipment has been damaged as a result of arbitrary repair modification attempts Equipment that has failed through normal wear and tear ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein All defective warranty covered components will be replaced with new or factory refurbished components equal to OEM specifications ICE Inc will cover all UPS ground or comparable shipping means freight costs during the warranty period Expedited shipments are available for an additional charge Defective parts are returned to ICE Inc at the customer s expense in a timely fashion ICE distributors are independent privately owned and operated In their judgment they may sell parts and or accessories other than those manufactured by ICE Inc We cannot be responsible for the quality suitability or safety of any non ICE part modification including labor that is performed by such a distributor I C E Parts Service Dept Innovative Concepts in Entertainment 101
39. series of questions before he can sketch their portrait The artist will first prompt customers to select a language if the option is set for multi languages during set up The SELECT button on the podium is used to select the language by highlighting it and the OK button is used to activate the selected language Then the customer must choose either a Classic Portrait or a Caricature The customers will be directed to press the OK button if they would like a Classic Portrait or to press the SELECT button if they would like a Caricature Note Only one person may pose for a Caricature Next the customer will be asked to select the number of people that will sit for the portrait This prompt will not be heard if the customer has chosen a caricature during the previous prompt Press the SELECT button for 1 person and the OK button for 2 people Note Selecting Two people will give a landscape style horizontal portrait selecting One person will give portrait style vertical results Then the sketch artist will inform customers that they will be sitting for 2 poses They will be instructed to position themselves in the Oval which appears on the video screen in front of them and to look between the arrows on the front panel They will then be prompted to hold still and smile and the sketch artist will start counting down slowly from 5 The customers will then be directed to
40. uages Multiport Installed Soundcard Installed Picture Palh Out of Film Tele 1 Installed Printer Standup Booth Hed AITOWRB oe CP710 Paper Size 360 Seconds System Configure v2 11 0000 Country USA COIN ICE State 27 2 2 Save Thumbnails MARS Accept Scrip Yes Daily Service Hours 24 Yes DIO Base No Accept Tokens No How Many 16 Courtesy Vend NORMAL Printer Use Camera Input MENU BUTTONS Extron Box UIB Number of Pictures No Protection Block Letter Use No No Generate Ads 7 8 8 No Overlay Print Quality best No Which 0 Primary English No IRQ 0 Ports 4 Port1 0x100 Stat Reg 0 x 140 Port 0 x 220 IRQ 5 5 ESS Vend Base Path vend Tele 2 Ivendipics BEL ENTER Finish Entry Line Dr Up lt ESC gt Lose Changes F10 Save Changes Use lt F2 gt to select the country in which the booth will be located The second last line of the Menu tells how to navigate through the menu ENTER Finishes the Entry Arrow Keys V A Dn Up will take you up or down through the menu ESC will Lose Changes F10 will Save Changes The last line of the Menu_ shows the correct function key needed
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