HP Color LaserJet CP5220 Series Printer Service Manual
Contents
1. 108 Registration sensor assembly c nenea nenea eene 112 Remove the registration sensor assembly 112 Reen UE 115 Remove the lifter drive assembly ennee nenea 115 ITB front guide assembly mmm nea nana nana nana 117 ITB rear guide assembly e eee nenea nennen 119 Residual toner full sensor nana aaa nana 120 Remove the residual toner full sensor mmm 121 Sale 123 Delivery assembly cc nene nenea aaa a NA naaa maa nennt aN 124 Remove the delivery assembly ccennnneeeee eee eee 124 Duplex drive assembly duplex models AAA 127 Remove the duplex drive assembly A 127 Delivery drive assembly simplex models mmmnnnnneeeee eee 129 Remove the delivery drive assembly ssseeeeee 129 Residual toner feed assembly eee eee nro ee nnaaeenaaaaaee 130 Remove the residual toner feed assembly uuuss 130 Rule EE 132 Remove the ITB motor esses nnne 132 Drum motor 3 ate eate DA Re bee shoal 134 Remove the drum motor nenea nana anna 134 Developing motor e nenea nana rennen nnn nennen 135 Remove the developing motor se 135 USEF Mot P EO 136 Remove the fuser motor nana nana 136 Developing disengagement motor mmmnnne nenea nana anna 1372. mmm nenea nene nana nea nennen 3 Formatler control EE 5 Sleep mode e d ca ear AR aaa a 5 INput OUPUt lt a ala a i i lg a 5 ids 6 MEMO 6 anri P te 6 Nonvolatile memory men nana enma aaa nis 6 an Be 6 PM cirio nds 6 Control panel Age eege a a bt i aaa a 6 Engine control System hr tt tt tt al a a ta e a a al 7 Nee ite 8 MOTORS stoca 11 FANS pL 13 NIE eene tel Reiter TEE 14 Fuser temperature control eese 15 Fuser protective function ssssssssssseeeeneeennn 16 Fuser failure detection cena eee nana nana ana 17 Low voltage power supply en nene nenea ame nea amana ana 18 Overcurrent overvoltage protection e nene nenea 20 High voltage power supply men nenea nenea anna nea nana 21 Laser scanner system mue nenea nea anemie nana 23 Laser failure detection A 24 la Te te e RENE 25 Electrophotographic process nenea nea nana aaa nana nau ana 25 Image formation process nenea na nana nana ana enma 27 Latent image formation block enne nenea nn manea ana 28 Ce 28 ENWW ii Primary Charging WEE 28 Laser beam exposure 00 0 eee eee eee nana nns 29 Developing block oreari eoira ea a eiT EAN ENAA emana aaa e 30 Transfer Ce 31 lu EN Secondary transfer AAA 31 S6paratlon sacii ette ta
3. Remove the developing disengagement motor 137 Power supply Tan 139 Remove the power supply fan 139 FUSE ADs ip TERI 142 Remove the fuser fan mmm aaa nr rra 142 Formatten PON ins ce Paza at beta a Da eet Ee EEN 144 Formatter resets mmm neene eee nana nennen nennt 144 DC controller POA ei ae a a Pet Ei 146 Remove the DC controller PCA eee 146 Low voltage power supply c nenea mmm eene renes 148 Remove the low voltage power supply eeeeeeeeee 148 Imaging developing high voltage power supply eese 152 ENWW Remove the imaging developing high voltage power supply 152 First transfer high voltage power supply sess 153 Remove the first transfer high voltage power supply 153 Second transfer high voltage power supply ceea cnc nor 155 Remove the second transfer high voltage power supply 155 Driver POA EET 157 Remove the driver PCA men eee nana nana 157 Power switch PEA iei c a ap a aaa Da a 159 Remove the power switch PCA nene nenea anna 159 Environmental sensor A none eee aa nnnae eese nennen entren nsn aaa 160 Remove the environmental sensor ccccceeeeeeeeeeeeeteeeeeteeeeeeeees 160 Optional paper feeder assembly Tray 3 mmm nenea nana nea nana 161 UC Wee E 161 Tray 3 left COV 4 erede ete eet Ee t la n ite bea
4. nne 202 Set up E mail Alerts nenea nea aiai iaia cnn cnn 202 Product information cse aan d ta e a d a Dia 202 Set PASSWOMC EE 202 Help een nai a CREER tees 203 System Settings mean nana nea name aaa anna 204 Device Information mmm nenea nea eeennaenanaaeeanaenaaaaa aaa 204 Paper Setup zit reci satula aaa pres Por n eed tie a guta et 205 Print QUAY EE 206 Print Density isi n caca ae ar tat n a n a besa a it 206 Paper IPS sic a ai aie DESEE Ade a 206 Extended Print Modes AA 206 System Setup tutte Eti ceret tete heb i te o cab ba trie ev ea 206 Save Restore Settings men amana na 206 Product Security i ani aa cniin a ra a a i 207 Print SINGS EE 207 PONING E 207 RES gn nerd O da a 207 POSI CP c asa dau a Gebeier da ANTE 207 Network Settings irrito et al ll a at e lia 207 Shop fer Supplies ctio eei edt ene cts 207 Suargu5d c 207 Internal print quality test pages men eene enne nnne 208 Use HP ToolboxFX to troubleshoot print quality problems 208 Configuration page m nenea nn nana inneren nnn nnns 209 Print quality troubleshooting tools AAA 209 Repetitive image defect ruler nn eee nana 209 Calibrate the product mmm nenea nana nea nana aaa 210 Gontrolpanel menus saca ba e ca ata e a a e Da cab Sege Erde EE 211 Use the Menus eoi ette m eem ee ede 211 Repor
5. structure eneeee nenea nea nana nana na 249 Product TESCTS sir a E 250 Restore the factory set defaults oooonoocncncncnnnncocncccccnnnnanonnnnnnnnnna conc enma 250 Engine test page siii aa a a a Ta a a a os 250 ele KC ionic ea a pai ai aa td ie 250 NVRAM initialization a esna nano nn enne 251 Super NVRAM initialization mmm ana 251 wl tee ie Re 252 4 Parts and diagrams ENWW Order parts by authorized service providers cena nana nana aaa a ae 254 Order parts accessories and supplies e nenea anna 254 Related documentation and software mn aaa anna nana na 254 Supplies E uge 255 Customer Self repair parts mmm nana aaa amana aaa 255 Accessories part numbers sc tata rtt tg Ee d a pat i e aa 257 How to use the parts lists and diagrams c eee nenea nenea nennen nennen 258 Assembly locations aenn ten dt an ta a arx iata A 259 External covers panels and doors eee nana nana nana ana 260 Right door assembly misi ci aaa cota aa a a aaa 262 Internal components 1 OF 6 aaa e aaa ot ta gi tc e a i b a su te cn e d aa e tu a 264 Internal components 2 of GN 266 Internal components 3 of 6 men nea name aaa naum nana ana 268 Internal components 4 of Gi 270 Intermal components 5 Of B siii ee sace prese ai a i REPE RM peu ea EENS CSN 272 Intemal COMPONENTS 6 Of E noatri treten bur ene ere rite C n ta eb e te Eb arva cdd 274 Casse
6. HP COLOR LASERJET CP5220 SERIES PRINTER For the complete service manual please visit www LaserPros com Service Manual MA 333333 HP Color LaserJet CP5220 Series Printer Service Manual Copyright and License 2009 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CE710 90910 Edition 1 9 2009 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Corel amp is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR mark are registered U S marks Table of contents 1 Theory of operation Basic Operatii EE 2 Major ee eg EE 2 Product block diagram E 2 SEQUENCE eer 3 Normal sequence of operation
7. ana nana nnns 320 VCCI statement Japan mn anna rra can 320 Power cord statement Japan mm nenea anna 320 EMC statement Korea mmm eee nenea eene nennen aaa 320 Laser statement Tor Finlarid 2 rere packets tette deve nt Read 320 Substances Table China 321 For the complete service manual please visit www LaserPros com D ENWW
8. ced to b a e 32 Fusing le ele 32 ITE cleaning H leie 33 Drum cleaning A 33 GN Kl det ee TEE 34 Memory tad NEE 35 Cartridge presence detection mm eee 35 Toner level detectlon a eiit ree e et e Fes Pe e Let Pee bete dnt 35 Cartridge life detection mmm nenea aaa amana 35 Developing unit engagement and disengagement control 35 Bata dr e ea ee Daiana e hee EE 37 Primary transfer roller engagement and disengagement control 38 ITB unit presence detection ooooncocccccnnnnnanoconcccnnnnnnnnnn cnc cnn anno nn cccn nn enn 39 ITB cleaning mechanism seen eene nennen 39 Oalibrationcuu eot ca ie aaa a EE 40 Color misregistration Control 40 Environment change control nenea enma nennen 41 Image stabilization Control 41 Image density control DMAX ssesssee m 42 Image halftone control DHALF men eee 42 Pickup feed and delivery system ocooooococcccccnoconccccccononnnncnnnnoncnnnnnnnnnnnnnnnnn eene nennen nennen enn 43 Photo SensorS oett eo RE fene 44 Motors and solenoids EE 45 Pickup and feed block t uti ct Petr tsi tr e a a Pu egt 45 Cassette PICKUP EE 45 Cassette multiple feed prevention men nenea ana 46 Tray 1 MP tray Paper pickup sii aan ic ati ai e at i e i li i ai ii 47 Tray 1 MP tray last paper detection mme nene nenea nenea eene 48 Paper feed a aa
9. e e E petu dades qua oe de E eg o gud Da Re apa 49 Skew feed prevention mmmm nenea nene nenea nana anna nana 50 Feed speed comol y resar a sese essent nennen nnns 51 Fusing and delivery block rnit Ran een tates 52 e hated enh ante es Meth eee eee eae 52 Pressure roller pressurization and depressurization control 53 Output bin full detection sisian Et rrr tr trees seen tit 55 Duplex block duplex models only mmm nana enne 56 JaM detection E 57 Paper Tee C 59 iv ENWW P per teeder une e EC 60 Paper feeder paper pickup and feed eee nenea anna 61 Paper feeder cassette lift operation sess 61 Paper feeder jam detection ssssssssssssssseseseeeene nennen nnns 62 2 Removal and replacement ENWW INTO UC scite a ata incat 64 Removal and replacement strategy 65 Electrostatic dISCharge sirva eat et tt at e tat ata tat lt it 66 ele Ile EE 67 Service APPO AC EE 68 Before performing Ee EE 68 After performing service eee nana enma nana mana ana nana ana 68 Post seivice test ie ie dt 68 Print quality test nice ceat enter i aa a alta d ae al tt aa 68 Removal and replacement procedures mmm nea nana aaa nana aaa 69 Customer self repair CSR components sse 69 lu de Tute CN 69 Toner collec
10. tie E 276 Paper pickup assemibly EE 278 ix eege ENEE ul EE 280 Printedieircuit assemblies iasi EM 282 Paper feeder external components mmm anna aaa anna ana 284 Paper feeder internal components men nenea nea nana nana nnne 286 Paper feeder PCA sineta ae o aa aaa A at a at alta d alia aa al ea 288 Alphabetical la 290 Numerical parts Vist esis nuire erc enr io t ae a oae poa Bg a fi ae ua 297 Appendix A Service and support Hewlett Packard limited warranty statement mmm manea ana 306 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 307 HP Color LaserJet Fuser Kit Limited Warranty Statement mmm 308 End User License Agreement 309 Customer self repair warranty service cccccceecceeeeeeeeeneeeeeeeeeceaaeeceeeeeeeaaeeeseeeeesaeeeeeaeeeseeeeseiaeeeeaes 311 Customer SUPP OM sec o ante ca aa tn a ai tan ul i a i i i a a RR RR aaa da d a RE 312 Appendix B Product specifications NEIE re EE 314 Performance specifications mmm eee eee nana nea nana amana tennis nana senis ana 314 Geer le LTE 314 ACOUSTIC SPECIICAONS ec eri 314 Environmental specifications mm nenea nn nana rra 315 Skewspecifications EE 316 Appendix C Regulatory information Ee E e 318 Declaration of CONO ia i RE 319 Safety EE 320 Laser safety cte ta eaten at ii a is 320 Canadian DOC regulations men nea nene eee nenea n
11. tion UMM E 72 Memory DIMM ss eee ag ba tea tat hess a ata at ta 74 Product memory ecrini conoce 74 Install memory and font DIMMS mmm nana 74 Enable memory sss eene nnne nennen 78 Check DIMM installation eeeeeeenmn 78 FUSE M p EE 79 Pickup roller Tray 1 i e detecto n i i aia pad a 80 Separation pad Tray 21 81 Separation roller assembly Tray 21 82 PICKUP roller Tay 2 iiiter Sana aie cl Do Exacta ut ia 90 oa iul 84 Pickup roller separation roller and feed roller Tray 3 85 Secondary transfer roller Auen 86 Intermediate transfer belt TB 87 External panels covers and doors mmmn eee eee nana nau a 89 Identification and location ssssssseeseneneeene enne 89 Right front cover and control panel assembly ssssssssssss 90 E COVEI a E MHR 92 Rear COVER E EMT 93 Remove the rear Cover eee anna ana 93 Toner collection unit access door men nenea ana nnaaae nau 93 lie ue EE 95 TOD Bee TEE 96 Remove the top Cover men eee ana na 96 Frontdoor assombly EE 98 V vi Right door ASSCMDIV oanien tein ville tie 102 lu EE le EE 104 Laser scanner assembly AANEREN 105 Remove the laser scanner assembly sssseseeees 105 Cassette pickup drive assembly ene nenea eee name nea anna 108 Remove the cassette pickup drive assembly
12. ts Menu scoti aaa dee ase atit al e cede v d a ta a a n it 211 System Setup mend toi a ae geet e e i ca a n ded 213 SEMVICO MON EE 216 Network Configuration menu men nn crac 217 Interpret control panel and status alert messages coccocccccccoccconnconncnnncnnncnnnnnnncnnccinoninons 218 Event log messages EE 229 Pintan eventlog eee eee eei 229 Event log messages encarrat aaa eee ee entren nnn tnnt ntn nennen nenas 229 ICE xc ER 230 GOMMON GAUSES OF JAMS xxr imer re Irae t Br a e ei a ba erp e 230 Jam locations der ee en ee RR et RT Ge ege 231 Change Jam Recovery setting nenea nana nana nana aaa 231 Clear jams in the right door cena nenea nana nana aaa 232 viii ENWW Clear jams in the output bin area cece eect cece cece eee cece eeeeeaeeeeeaeeeeeaaeeseaaeeeeeaeeeseaeeeenes 235 CISA AIMS WA Tray EE 235 Clear jams RRE 237 Clear jams in the optional 500 sheet paper and heavy media tray Tray 3 238 Clear jams in the lower right door Tray 31 239 Solve image quality ele EE 240 Image defects table E 240 Clean the product is E 246 Solve performance problems AANEREN 247 Solve connectivity problems A 248 Solve direct connect problems cen eee nenea nana anna 248 Solve network problems A 248 Service mode TURACIONS eet 249 Secondary service MON sre acea a tt at a da pal a aaa d 249 Open the secondary service menu mmm eee nana ana 249 Secondary service menu
13. tt cu 161 Tray 3 right front cover sseeesssssssssssssseseee eene entente nennen ressent 163 Tray 3 front upper cover iniciacion Pese ded enin ENNEN 164 Tray Bleid ee 164 Tray 3 right lower cover cccn nene nana eee ane eee nana nennen nnne 166 Tray 3 pickup assembly nenea nenea nea enne nnne nnns 167 Tray 3 lifter drive assembly men nn nea nana aaa nnns 168 Tray Me ele MOIO EE 169 Tray StOriver PCA WEE 170 3 Solve problems Solve problems checklist AANEREN 172 Menu map mc aaa a a a aan a i ad a i a dt Bta na da da H 173 Troubleshooting process inrcr ta a a aa ai bt n ia a a a ac ea 174 Pretroubleshooting checklist 2 ier tta rrt al ta atit ta 174 eege VE 176 Tools for troubleshooting e sie ae ae e REENEN e DR EEN 177 Net 177 Selen 177 Plug Jack ee e EE 179 Location of connectors sssssssssssssssseee eere nnns eren nene 180 DC controller connections sessssseeen enn 180 Product COMMECIIONS sasi ceea eat aaa a ceu ac dt 182 Locations of major components men nana nana 189 General timing charts aice ceia ta ea a ta a a ta E a at rin 196 General circuit diagram sse enne ana nana aaa 197 AP TOODO FA o 200 Open HP TOOIDOXP LEE kaanan aN CA tt aa ta 200 SIC piesiniai oa aa d aaa atat a ga a Da t Dita Da dee a HP 201 Eventlog ob da 201 ENWW vii Set up Status Alerts mmm eee nea manea ana
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