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HP Pavilion dv2 Entertainment PC

1. 12 1 inch WXGA BrightView display panel raw 517742 001 Display bezel 517733 001 Display back cover Espresso Black 517734 001 Display back cover Moonlight White 517735 001 Webcam microphone module 517736 001 Webcam microphone cable 517741 001 Display brackets 517737 001 Display hinges 517738 001 Display hinge covers 517739 001 Display cable 517740 001 Display screw kit 517743 001 Antennas 517760 001 2 Keyboard includes keyboard cable Espresso Black Keyboards Belgium 506782 A41 Brazil 506782 201 Denmark Norway and Sweden 506782 DH1 France 506782 051 French Canada 506782 121 Germany 506782 041 Greece 506782 151 Italy 506782 061 Japan 506782 291 Latin America 506782 161 The Netherlands 506782 B31 Portugal 506782 131 Russia 506782 251 Saudi Arabia 506782 171 South Korea 506782 AD1 Spain 506782 07 1 Switzerland 506782 111 Taiwan 506782 AB1 Computer major components 17 Item Description Spare part number Thailand 506782 281 Turkey 506782 141 The United Kingdom 506782 031 The United States 506782 001 Moonlight White Keyboards Belgium 517584 A41 Brazil 517584 201 Denmark Norway and Sweden 517584 DH1 France 517584 051 French Canada 517584 121 Germany 517584 041 Greece 517584 151 Italy 517854 061 Japan 517854 291 Latin America 517584 161 The Netherlands 517584 B
2. A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 31 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diske
3. Component replacement procedures 67 Display assembly amp NOTE The display assembly includes a webcam a microphone and 2 wireless antenna transceivers and cables Description Spare part number 12 1 inch WXGA BrightView display assembly Espresso Black 506769 001 12 1 inch WXGA BrightView display assembly Moonlight White 517587 001 Before removing the display assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h Remove the battery see Battery on page 39 Remove the following components Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Fan see Fan on page 55 System board see System board on page 59 Speaker assembly see Speaker assembly on page 63 Remove the display assembly 1 Open the computer display as far as possible A CAUTION Supportthe display assembly when removin
4. Reverse this procedure to install the system board 62 Chapter 4 Removal and replacement procedures Speaker assembly Description Speaker assembly 517754 001 Spare part number Before removing the speaker assembly follow these steps 1 Se Ze a Ze Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b g h Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Fan see Fan on page 55 System board see System board on page 59 Remove the speaker assembly 1 Remove the two PM2 5x4 0 screws 1 that secure the speaker to the base enclosure Component replacement procedures 63 2 Remove the speaker assembly 2 Reverse this procedure to install the speaker assembly LED board E NOTE The LED board is included with the base enclosure For information on the base en
5. System DMA specifications AMD 91 System interrupt specifications AMD UMA graphics Hardware IRQ System function IRQO High precision event timer IRQ1 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Management Controller IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 nVidia MCP67M IRQ18 Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller IRQ19 Broadcom WLAN adapter IRQ21 HDA Controller IRQ22 Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller IRQ23 Standard Dual Channel PCI IDE Controller 92 Chapter6 Specifications System I O address specifications AMD UO address hex System function shipping configuration 0000 0008 DMA controller 000A OOOF DMA controller 0020 0021 Programmable interrupt controller 0040 0043 System timer 0060 0060 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard 0061 0061 System speaker 0062 0062 Microsoft ACPI Compliant Embedded Controller 0064 0064 Stan
6. 121 Restore to a previous date and time sssssssssssssrrrrrrnrstnssersrtttttrnnrnnrnnnne nne 121 Peronig a recovery vrees ACEN Ee aedeNlateeaeelasnedaa dav AA Aadane saad ade a dda dale 122 Recovering from the recovery CISCS ccceeeeeeeeeeeeeeeneneeeeeeeeaaeeeeeeeeaaeeeeeeeeeiaeeeeeneeaaes 122 Recovering from the dedicated recovery partition select models only 122 9 Connector pin assignments Audio in Microphone EE 123 Audio out headphone TEE 123 UU el e EE 123 RRE 125 KREE E 126 vii Universal Seral BUS Asbl AER 126 10 Power cord set requirements Requirements for all countries OF regions cceceeeeeee te eeete eee eeeeae eee eeeeaaeeeeeeeaaaeeeeeeeaaeeeseeeiieeteeenaes 127 Requirements for specific countries OF regions ccceeeee eee cette eee eeeeeeeeaaecaecaeeceeeeeeeeeeeeeeeeetetteeneees 128 11 Recycling EE eee E EE 129 EI 129 re ET 135 viii 1 Product description Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory Product Name HP Pavilion dv2 Entertainment PC y V Processor Embedded AMD processor AMD Athlon 15W MV 40 1 60 GHz with 1 V V MB L2 cache soldered on system board Chipset Northbridge AMD M690G chipset ATI V Radeon HD 3200 graphics Southbridge AMD SB600 V Graphics ATi Mobility Radeon HD 3410 w
7. 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 504593 001 Broadcom 4312 802 11b g WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 26 Chapter 3 Illustrated parts catalog Spare part Description number 504593 002 Broadcom 4312 802 11b g WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece
8. Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504664 001 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Can
9. 001 Keyboards Moonlight White For use in country orregion Spare part number For use in country orregion Spare part number Belgium 517584 A41 Portugal 517584 131 Brazil 517584 201 Russia 517584 251 Denmark Norway and 517584 DH1 Saudi Arabia 517584 171 Sweden France 517584 051 South Korea 517584 AD1 French Canada 517584 121 Spain 517584 071 Germany 517584 041 Switzerland 517584 111 Greece 517584 151 Taiwan 517584 AB1 Italy 517584 061 Thailand 517584 281 Japan 517584 291 Turkey 517584 141 Latin America 517584 161 The United Kingdom 517584 031 The Netherlands 517584 B31 The United States 517584 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 50 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a b c d Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Remove the keyboard 1 Turn the co
10. 001 250 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 506775 001 320 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 506776 001 500 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 506777 001 Hard drive Hardware Kit Includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 506778 001 External DVD RW SuperMulti Double Layer Combo Drive with LightScribe 506779 001 External Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 506780 001 4 cell Battery 32 Wh 2 80 Ah Li on 506781 001 6 cell Battery 55 Wh 2 55 Ah Li on 506782 001 Espresso Black keyboard for use in the United States 506782 031 Espresso Black keyboard for use in the United Kingdom 506782 041 Espresso Black keyboard for use in Germany 506782 051 Espresso Black keyboard for use in France 506782 061 Espresso Black keyboard for use in Italy 506782 071 Espresso Black keyboard for use in Spain 506782 111 Espresso Black keyboard for use in Switzerland 506782 121 Espresso Black keyboard for use in French Canada 506782 131 Espresso Black keyboard for use in Portugal 506782 141 Espresso Black keyboard for use in Turkey 506782 151 E
11. Antigua and Barbuda Barbados Belize 504664 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra 504664 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the lvory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique
12. Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4322 802 11a b g n
13. MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R Q 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 90 Chapter6 Specifications System DMA specifications AMD Hardware DMA System function DMA4 Direct memory access controller System interrupt specifications AMD discrete graphics Hardware IRQ System function IRQO IRQ1 IRQ5 High precision event timer Standard 101 102 Key or Microsoft Natural PS 2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 IRQ11 IRQ12 nVidia nForce PCI System Management nVidia nForce System Management Controller Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 Broadcom WLAN adapter IRQ17 Standard Enhanced PCI to USB Host Controller IRQ18 Standard OpenHCD USB Host Controller IRQ19 nVidia GeForce8400M GS IRQ20 nVidia nForce Networking Controller IRQ21 IRQ23 HDA Controller Standard Dual Channel PCI IDE Controller
14. XD Type H e xD Picture Card XD Type M 10 Chapter 2 External component identification Component Description 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio 9 USB port Connects an optional USB device 10 AC adapter light e On The computer is connected to external power e Off The computer is not connected to external power 11 Power connector Connects an AC adapter 12 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side components 11 Left side components Component Description 1 RJ 45 network jack Connects a network cable 2 External monitor port Connects an external VGA monitor or projector 3 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 4 USB ports 2 Connect optional USB devices NOTE Select models only can be configured with an optional external USB optical disc drive For more information refer to the printed Quick Setup poster 5 Vent Enables airf
15. displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts amp NOTE Your password secur
16. kits e Static awareness labels e Material handling packages e _Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 35 Unknown user password If the computer you are servicing has an unknown user password follow these steps to clear the password NOTE These steps also clear CMOS Before disassembling the computer follow these steps 1 on SS Sp o Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the RTC battery see RTC battery on page 66 Wait approximately 10 seconds Replace the RTC battery and reassemble the computer Connect AC power to the computer Do not reinsert any batteries at this time Turn on the computer All passwords and all CMOS settings have been cleared 3
17. to install the Bluetooth module 58 Chapter4 Removal and replacement procedures System board amp NOTE Allsystem board spare kits include replacement thermal material Description Spare part number With embedded processor MV40 1 6 Ghz RX781 Northbridge and ATI M82 S discrete graphics 506763 001 subsystem memory With embedded processor MV40 1 6 Ghz RS780 Northbridge and ATI M UMA graphics 506762 001 subsystem memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module see Memory module on page 43 c WWAN module see WWAN module on page 45 d WLAN module see WLAN module on page 47 e Keyboard see Keyboard on page 50 f Top cover see Top cover on page 53 g Fan see Fan on page 55 h Bluetooth module see Bluetooth module on page 57 When replacing the system board be sure that the following components are removed from the defective system board and installe
18. use only with computer models equipped with AMD 517588 001 processors 2048 MB memory module for use only with computer models equipped with AMD 506772 001 processors 1024 MB memory module for use only with computer models equipped with AMD 506771 001 processors 19 WWAN module 483377 002 20 Hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 500 GB 5400 rpm 506776 001 320 GB 5400 rpm 506775 001 250 GB 5400 rpm 506774 001 160 GB 5400 rpm 506773 001 Hard Drive Hardware Kit not illustrated includes left and right bracket rails connector 506777 001 cable Mylar cover with tab and 4 rubber isolators Access doors not illustrated includes WLAN compartment cover memory module 517748 001 compartment cover and hard drive bay cover NOTE See Access doors on page 22 for more spare part information Rubber Kit not illustrated contains 4 base enclosure rubber feet and 2 display bezel 517761 001 screw covers UH Computer major components 21 Access doors o E Item Description Spare part number Access doors 517748 001 1 WLAN module compartment cover includes 1 captive screw secured by a C clip 2 Hard drive bay cover includes 2 captive screws secured by C clips 3 Memory module compartment cover includes 1 captive screw secured by a C clip 22 Chapter 3 Illustrated parts catalog Cable Kit i Item Descr
19. 0 rpm e 160 GB 5400 rpm Optical drives Supports external optical drive only through USB port Webcam Low light VGA camera V V Fixed no tilt V V Activity LED V V 640 x 480 by 24 frames per second V V Microphone Single analog microphone with appropriate v V software supports beam forming echo cancellation and noise suppression Audio HD Audio IDT V V Supports Microsoft Premium V V requirements Pavilion branded Altec Lansing speakers V V Modem No modem supported V V Ethernet Integrated Realtek 10 100 network interface V V card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module 2 wireless antennas built into display assembly Broadcom 4322 802 11a b g n V V WLAN module 2 Chapter 1 Product description Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory Broadcom BCM4312 802 11b g WLAN d V module Broadcom 4322 802 11a b g n Bluetooth v V WLAN module Broadcom BCM4312 802 11b g Bluetooth v V WLAN module Integrated wireless wide area network WWAN options by way of wireless module 2 wireless antennas built into display assembly HSPDA EV DO WWAN module supports v vV all worldwide standards External media Digital Media Slot V v card Supports Memory Stick MS Memory Stick vV V Pro MSP MultiMediaCar
20. 06763 001 of dedicated video memory 10 RTC Battery 517759 001 11 Speaker includes speaker cable 517754 001 12 Battery e Battery 4 cell 32 Wh 2 8 Ah Li on 506780 001 e Battery 6 cell 55 Wh 2 55 Ah Li on 506781 001 Battery cover not illustrated 517744 001 13 Base enclosure includes 4 rubber feet e For use with system boards with UMA graphics subsystem memory 517752 001 e For use with system boards with discrete graphics subsystem memory 517753 001 14 WLAN module Broadcom 4312 802 11b g WLAN module e For use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands 504593 001 Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 19 Ee Item Description Spare part number e For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda 504593 002 Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial
21. 1 AD1 Switzerland 490371 111 Taiwan 490371 AB1 The United Kingdom and Singapore 490371 031 Screw Kit 517762 001 e Phillips PM2 5x10 0 screw e Phillips PM2 5x9 0 screw e Phillips PM2 5x6 0 screw e Phillips PM2 5x6 0 captive screw e Phillips PM2 5x5 0 screw e Phillips PM2 5x4 0 screw e Phillips PM2 0x10 0 captive screw e Phillips PM2 0x3 0 screw e Phillips PM2 0x3 0 broadhead screw e Phillips PM2 0x5 0 screw e Phillips PM2 0x4 0 screw Miscellaneous parts 25 Sequential part number listing Spare part Description number 371693 003 Wired headset with volume control 417220 001 65 W AC adapter 483113 001 Bluetooth module for use only with computer models equipped with AMD processors does not include a Bluetooth module cable NOTE The Bluetooth module cable is included in the Cable Kit spare part number 517757 001 483377 002 WWAN module 490371 001 Power cord for use in Canada French Canada Latin America Thailand and the United States 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 490371 031 Power cord for use in the United Kingdom and Hong Kong 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil
22. 1 cm 10 0 in Width 16 3 cm 6 43 in Diagonal 30 7 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 500 1 Brightness 150 nits typical Pitch resolution Pitch 0 204 x 0 204 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight LED lit Character display 80 x 25 Total power consumption 4 5 Ww Viewing angle 45 horizontal 35 vertical typical 12 1 inch WXGA display specifications 87 Hard drive specifications 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 976 773 168 625 141 400 488 397 168 312 581 808 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details 88 Chapter6 Specifications Blu ray ROM DVD R RW SuperMulti DL Drive specifications Applicable disc Read Write CD DA CD E G CD M
23. 31 Portugal 517584 131 Russia 517584 251 Saudi Arabia 517584 171 South Korea 517584 AD1 Spain 517584 071 Switzerland 517584 111 Taiwan 517584 AB1 Thailand 517584 281 Turkey 517584 141 The United Kingdom 517584 031 The United States 517584 001 3 Top cover includes TouchPad TouchPad cable and TouchPad buttons Top cover Espresso Black 517745 001 Top cover Moonlight White 519533 001 4 Thermal module Thermal module UMA heat sink 517746 001 Thermal module discrete heat sink 517747 001 5 Fan 517749 001 18 Chapter 3 Illustrated parts catalog Item Description Spare part number Cable Kit not illustrated includes Bluetooth cable power cable RJ 45 cable and 517757 001 USB cable NOTE See Cable Kit on page 23 for more Cable Kit spare part information 6 Bluetooth connector cable included in the Cable Kit spare part number 517757 001 See Cable Kit on page 23 for more information 7 RJ 45 connector cable included in the Cable Kit spare part number 517757 001 See Cable Kit on page 23 for more information 8 USB connector cable included in the Cable Kit spare part number 517757 001 See Cable Kit on page 23 for more information 9 System board includes embedded AMD Athlon processor and replacement thermal material With UMA graphics subsystem memory ATI Radeon X1250 with 64MB 506762 001 With discrete graphics subsystem memory ATI Mobility Radeon HD 3410 with 512MB 5
24. 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 124 Chapter 9 Connector pin assignments HDMI 19 17 15 13 11 9 7 5 3 1 Lass 18 16 14 12 10 8 4 2 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell HDMI 125 RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 126 Chapter 9 Connector pin assignments 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is use
25. 517584 161 Moonlight White keyboard for use in Latin America 517584 171 Moonlight White keyboard for use in Saudi Arabia 517584 201 Moonlight White keyboard for use in Brazil 517584 251 Moonlight White keyboard for use in Russia 517584 281 Moonlight White keyboard for use in Thailand 517584 291 Moonlight White keyboard for use in Japan 517584 A41 Moonlight White keyboard for use in Belgium 517584 AB1 Moonlight White keyboard for use in Taiwan 517584 AD1 Moonlight White keyboard for use in South Korea 517584 B31 Moonlight White keyboard for use in The Netherlands 517584 DH1 Moonlight White keyboard for use in Denmark Norway and Sweden 517587 001 12 1 inch WXGA BrightView Display Panel with webcam and 1 microphone Moonlight White 517588 001 4096 MB memory module 800 MHz 667 MHz PC2 5300 1 DIMM 517733 001 Display bezel 517734 001 Display back cover Espresso Black 517735 001 Display back cover Moonlight White 517736 001 Webcam microphone module 517737 001 Display brackets 517738 001 Display hinges 517739 001 Display hinge covers 517740 001 Display cable 517741 001 Webcam microphone cable 517742 001 12 1 inch WXGA BrightView raw display panel Sequential part number listing 29 Spare part Description number 517743 001 Display screw kit 517744 001 Battery cover 517745 001 Top cover Espresso Black includes TouchPad TouchPad cable and TouchPad buttons 517746 001 Thermal module UM
26. 6 Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 91 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer product TEE ep vgses MTAA Gin vo HINN HUN HI ESO Component replacement procedures 37 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 517761 001 Two rectangular rubber feet attach to the back edge of the base enclosure and two square rubber feet atta
27. 80 using 81 SIM slot identifying 13 slots Digital Media 10 memory module 13 security cable 11 SIM 13 WWAN slot 13 solid state drive SSD speaker identifying 9 location 8 spare part number 19 30 speaker assembly removal 63 spare part number 63 specifications Blu ray Disc ROM Drive 89 computer 86 display 87 118 122 Index 137 DVD RW and CD RW Combo Drive 90 hard drive 88 IO addresses 93 interrupts 91 92 memory map 95 96 optical drive 89 90 system DMA 91 static shielding materials 35 supported discs 119 switch power 10 system board removal 59 spare part numbers 59 System Configuration menu 84 system DMA 91 system failure or instability 118 system information 84 system memory map 95 96 system recovery 118 system restore 120 system restore points 118 120 19 27 T thermal material replacement 78 thermal module spare part number 18 30 tools required 31 top cover removal 53 spare part number 53 TouchPad buttons 6 identifying 6 scrolling regions 6 TouchPad light identifying 6 TouchPad on off button 6 transporting guidelines 34 18 30 U unknown password 36 USB cable illustrated 23 USB ports identifying 11 12 pin assignments 126 V vents identifying 12 13 138 Index Virtualization Technology 84 Ww webcam identifying 5 product description 2 webcam microphone cable spare part number 17 29 webcam microphone module removal 72 73 spare part
28. A includes heat sink and thermal material 517747 001 Thermal module discrete includes heat sink and thermal material 517748 001 Access doors includes digital media slot bezel WLAN module compartment cover memory module compartment cover hard drive bay cover 517749 001 Fan 517752 01 Base enclosure for use with system boards with UMA graphics subsystem memory 517753 001 Base enclosure for use with system boards with discrete graphics subsystem memory 517754 001 Speaker 517756 001 Power switch board 517757 001 Cable Kit 517758 001 DC in cable 517759 001 RTC battery 517760 001 Antennas 517761 001 Rubber Kit includes 4 base enclosure rubber feet and 2 display bezel screw covers 517762 001 Screw Kit 519533 001 Top cover Moonlight White includes TouchPad TouchPad buttons and TouchPad cable 30 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Flat bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures amp NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts
29. GB 5400 rpm 506776 001 320 GB 5400 rpm 506775 001 250 GB 5400 rpm 506774 001 160 GB 5400 rpm 506773 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover with 506777 001 tab and 4 rubber isolators Before removing the hard drive follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the hard drive 1 2 Position the computer upside down with the front toward you Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the hard drive bay cover to the computer 40 Chapter4 Removal and replacement procedures 3 Lift the right side of the hard drive bay cover 2 swing it up and to the left and remove the cover 3 The hard drive bay cover is included in the Access doors spare part number 517748 001 4 Remove the three Phillips PM2 5x4 0 screws 1 and the one Phillips PM2 5x7 0 screw 2 that secure the hard drive to the computer A WARNING Be sure to replace the 7 0 mm screw in the correct location as indicated below If it is accidentally screwed into one of t
30. HP Pavilion dv2 Entertainment PC Maintenance and Service Guide Copyright 2009 Hewlett Packard Development Company L P AMD Athlon is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2009 Document Part Number 516247 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temper
31. IDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time cD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray ROM DVD R RW SuperMulti DL Drive specifications 89 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD CD R and CD RW TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo DVD R DVD RW DVD R DVD RW CD Video CD Multisession CD DVD RAM Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random lt 175 ms lt 230 ms Cache buffer 2
32. Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom BCM4312 802 11b g WLAN module for use in Antigua and Barbuda Barbados Belize 504593 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Cent
33. Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe a a 20 Chapter 3 Illustrated parts catalog Item Description Spare part number 15 WLAN module compartment cover included in access doors spare part number 517748 001 See Access doors on page 22 for more spare part information 16 Hard drive bay cover included in access doors spare part number 517748 001 See Access doors on page 22 for more spare part information 17 Memory module compartment cover included in access doors spare part number 517748 001 See Access doors on page 22 for more spare part information 18 Memory module 800 MHz 667 MHz PC2 5300 1 DIMM 4096 MB memory module for
34. ONS sisi iiscccciisecstacesaesecosattaneticredestcerdsaeecuuaiineteaaseavaeedsavauetecsts 32 Drive nanding EE 32 Grounding guidelines A 33 Electrostatic discharge damage ccccceeeeeeeeeeeeeeeneeeeeeeeentaeeeeeeeeeiaeeeeeeeeenaaes 33 Packaging and transporting guidelines eee eteeeeeeeetteeeeeeeenaaes 34 Workstation guidelines 2 0 00 ecccceeeeteeeeeeeeecieee eee nresnain 34 Equipment guidelines 0 c cccccccccccececeeeeeeeeeeeeeeeeeeeeeeeeeteeteeeeeeeneees 35 5 Setup Utility 6 Specifications vi Unknown user password 2 ccc cc cece cece eect cette eee e teeta cee eaeeaaaaaaeaaaeaaecaeeceeeeeeeeeeeeeeeeeeeeeeteteees 36 Component replacement procedures cede aeaeanaeeaeceeeeeeeeeeeeseeesedsecscccieeaeeeeeeeeess 37 SEVICE MAG EE 37 Computer E 38 BINOIY 23 tite SEENEN EEN eet EES AER 39 Hard drive E EAE A ee ee eee e ete ea tae A A E 40 Memory une UE 43 WWAN ae ET 45 WLAN module A 47 KG YDOANG ME 50 TOP e EE 53 FAW eegen rege ee Edge qdurined ane diaevaccandanmnnuddversaeutdansivas 55 Bl eto th mode ciecie dee eiiadeesiand adel ccna ege SEENEN T E 57 System DOAN EE 59 Dekret ae eem iisdes secedestae acon evesde scentevesta sie cebebines E E eegedsideeayentonnss 63 LED DOAN MEET E E 64 Ate EE 66 Display assembly cc sicseisciccstieedecis ceca gecded shawedeceed EA EA EEE 68 Webcam microphone module ssssossnsssnssrnnrrennrtesreesteetttnntttnrnnnrnnntnesteent enn tnnnnnannn nnne nn nne 72 Power conne
35. PM2 5x6 0 screw z Eo ET Color Quantity Length Thread Head diameter Black 2 6 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the WWAN module to the bottom of the computer Phillips PM2 5x6 0 screw 115 Phillips PM2 5x9 0 screw BSSuNNNRNNKNNNN Color Quantity Length Thread Head diameter Black 2 9 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the top cover to the computer 116 Chapter 7 Screw listing Phillips PM2 5x10 0 screw Kal Color Quantity Length Thread Head diameter Black 2 10 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the keyboard to the computer Phillips PM2 5x10 0 screw 117 8 Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing u
36. RTC battery and leaving them uninstalled for 10 or more seconds causes all passwords and CMOS settings to be cleared Description Spare part number RTC battery 517759 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module see Memory module on page 43 c WWAN module see WWAN module on page 45 d WLAN module see WLAN module on page 47 e Keyboard see Keyboard on page 50 f Top cover see Top cover on page 53 g Fan see Fan on page 55 h System board see System board on page 59 Remove the RTC battery 1 Turn the system board upside down 2 Disconnect the RTC battery cable 1 from the connector on the system board 66 Chapter 4 Removal and replacement procedures 3 Remove the RTC battery 2 from the socket on the system board Reverse this procedure to install the RTC battery Be sure that the RTC battery is installed with the sign facing up
37. WLAN module e For use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands 504664 001 Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States e For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda 504664 002 Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia
38. ada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 504664 002 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Nam
39. amp NOTE If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Recovering system information 119 Backing up your information When to back up e Onaregularly scheduled basis Ef NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Backup suggestions e Create a set of recovery discs using Recovery Manager e Create system restore points using the Windows System Restore feature and periodically copy them to disc e Store personal files in the Documents folder and back up this folder periodically e Back up templates stored in their associated programs e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste Using system restore points When you back up your system you are creating a system restore point A system restore point all
40. andard Dual Channel PCI IDE Controller 4000 407F discrete only nVidia GeForce8400M GS 4000 4FFF PCI standard PCI to PCl bridge 5000 5FFF discrete only PCI standard PCI to PClI bridge 94 Chapter6 Specifications System memory map specifications AMD discrete graphics Size 128 KB Memory address 000A0000 000BFFFF System function nVidia GeForce8400M GS 16 KB B0000000 BO0003FFF HDA Controller 8 KB B0004000 BOO05FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000 BOOO06FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 4 KB B0008000 B0008FFF nVidia nForce Networking Controller 512 KB 2 KB B0080000 BOOFFFFF B0100000 B01007FF nVidia nForce System Management Controller RICOH OHCI Compliant IEEE 1394 Host Controller 256 B B0100800 B01008FF SDA Standard Compliant SD Host Controller 256 B B0100C00 B0100CFF Ricoh SD MMC Host Controller 256 B B0101000 B01010FF Ricoh Memory Stick Controller 256 B 16 KB 16 MB 32 MB 1 MB BO101400 B01014FF B0200000 B0203FFF B1000000 B1FFFFFF B2000000 B3FFFFFF B6000000 B60FFFFF Ricoh XD Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter 256 MB C0000000 CFFFFFFF nVidia GeForce8400M GS 1 KB FEDO0000 FEDO03FF Hig
41. ature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product description 2 External component identification TOD COMPONMEMINS TT 5 Display components cc cecceeceecceeeeeeeeeeeeeeeeeeeeteeeeee eee ceaeaaeaeaeaaeaaeceeeeeeeeseeeeeeeeeeeeeeeeteeesenees 5 TouchPad WEE 6 ENEE dee ASSEN 7 ele CN 8 Reiler ere EE 9 Right side components cece teeter eee eenne eee tenn eee tene eae ee NANANA ANANN AANEEN NEEE N NAREN ANANA N RAAEN 10 Left SId COMPONEMNUS wa iisisccecedsiareacerecasadaaeaddaadadasnnddachaansan ia aa ves cenadecavanaedvcsaaaanelatenssacuaadestranneeves 12 Bottom components nessen ABEE ed eeh dea 13 3 Illustrated parts catalog DEMVICCHAG siviccedcusseiccncesyisecuetinywecdedinay E E A A NE N 14 Computer major Components eee ttt ttt eeee ee eee ea eaaaeaaeeeeeeeeeesedeeeesecsccececiesaeeeeeeeeeees 16 ACCESS ee 22 leede 23 El Ee 24 Mi cellaneg s parts sicssiecisceeates de Ree Ee EEN AEN RER EES EEN 25 Sequential part number listing c cccceceeeeeeeeeeeeeecee cae ce eee eeeeeeeee cea caaaaaaeaeeeeeeeeeeeeeeseeseceeencuaeeeeeeeeeees 26 4 Removal and replacement procedures Preliminary replacement requirements ccceeeeeeeeeecee cee ce eee tn eee ee seca aaaaeaeeeeeeeeeeeeeeeeeeeneicaueeeeeeeeteees 31 Tools required WEEN 31 eene Ee ET EN SLL EN Cables and COMMCCI
42. backlight from the backlight frame Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 24 Recycle the LCD panel and backlight 134 Chapter 11 Recycling Index Symbols Numerics 1394 Power Saving 84 A AC adapter light identifying 11 AC adapter spare part number 25 26 access doors contents 22 spare part number 30 administrator password 84 antennas spare partnumber 17 30 applications key Windows 7 audio product description 2 audio in microphone jack identifying 11 pin assignments 123 audio out headphone jack identifying 11 pin assignments 123 21 22 B backing up customized window toolbar and menu bar settings 120 personal files 120 templates 120 backup 118 backup suggestions 120 base enclosures spare part numbers 19 30 battery removal 39 spare part numbers 39 battery bay identifying 13 battery cover spare part number 19 30 19 28 battery light identifying 8 9 battery release latches identifying 13 bays battery 13 hard drive 13 Blu ray Disc ROM Drive precautions 32 spare part number specifications 89 Bluetooth module removal 57 spare partnumber 26 57 Bluetooth module cable illustrated 23 boot options 85 boot order 85 button sound 84 buttons Touc
43. ch to the front edge of the base enclosure in the locations illustrated below 38 Chapter4 Removal and replacement procedures Battery Description Spare part number 6 cell 55 Wh 2 55 Ah Li ion battery 506781 001 4 cell 32 Wh 2 80 Ah Li ion battery 506780 001 Battery cover 517744 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ad Disconnect all external devices connected to the computer SS Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 On the battery pack slide the right battery release latch to the left 1 then slide the left battery release latch to the right 2 and hold it 3 Slide the battery pack 3 away from the computer To insert the battery insert the rear edge of the battery into the battery bay and push in until it is seated The battery release latches automatically lock the battery into place Component replacement procedures 39 Hard drive amp NOTE Thehard drive spare part kit includes left and right bracket rails a connector cable Mylar cover with tab and 4 rubber isolators Description Spare part number 500
44. closure with a UMA heat sink see spare part number 517752 001 For information on the base enclosure with a discrete heat sink see spare part number 517753 001 Before removing the LED board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Fan see Fan on page 55 64 Chapter4 Removal and replacement procedures h System board see System board on page 59 i Speaker assembly see Speaker assembly on page 63 Remove the LED board 1 Remove the two PM2 0x5 0 screws 1 that secure the LED board to the base enclosure 2 Lift the LED board up 2 and out of the base enclosure Reverse this procedure to install the LED board Component replacement procedures 65 RTC battery E NOTE Removing the AC adapter battery pack and
45. compartment cover is included in Access doors spare part number 517748 001 Disconnect the WLAN antenna cables 1 from the WLAN module amp NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal Remove the two Phillips PM2 5x4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 48 Chapter 4 Removal and replacement procedures 6 Remove the WLAN module 3 by pulling it away from the slot at an angle E NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module Component replacement procedures 49 Keyboard Keyboards Espresso Black For use in country or region Spare part number For use in country or region Spare part number Belgium 506782 A41 Portugal 506782 131 Brazil 506782 201 Russia 506782 251 Denmark Norway and 506782 DH1 Saudi Arabia 506782 171 Sweden France 506782 051 South Korea 506782 AD1 French Canada 506782 121 Spain 506782 071 Germany 506782 041 Switzerland 506782 111 Greece 5067820 151 Taiwan 506782 AB1 Italy 506782 061 Thailand 506782 281 Japan 506782 291 Turkey 506782 141 Latin America 506782 161 The United Kingdom 506782 031 The Netherlands 506782 B31 The United States 506782
46. ctor Cable 2 ce cececesceneaceeeceeeeeeeeeeeeeeeeeeaasaacecaaeeaaanaeceeeeeeeeeeeeeeeeseeeenees 74 Reat SHAK ceirnin a A a EA a a aaa ra A 76 Starting the Setup tility srcsececcecaiii onian E EREE EEE 80 Using the Setup Utility cc 2 cecseccceeeseaadeneeeanadeccescesnadeecesevsacneieeccehcececeeesencecnsecvansdecesesdaaaaadseerdaduanceeeds 81 Changing the language of the Setup Utility 0 0 cece eee teeter eter eeeeeaaaeeeeeeeeeeeaaas 81 Navigating and selecting in the Setup Utility eect eeene eee eeeaaeeeeeeeeteeeeeeeeaas 81 Displaying system information ccccceeeeeeteeeeeeeee eee eeeenteeeeeeeeaaaeeeeeeeeiaeeeeeeeeiiaeeeeeenenaaas 82 Restoring default settings in the Setup Ulli 82 Exiting the Setup UNN eneen EAR RENE dynein 82 Setup Utility TTT 84 Main TMS UE 84 SOCUMILY un UE 84 System Configuration menu seeiis iera aeiia E EEEE EEEE EERE EEEE AERAN 84 DIAQMOSUCS TE 85 Computer specifications ssocsrecerieie ie a ia vias AE alae S N AEE E aE EA 86 12 1 inch WXGA display specifications cecceeeeeeeeceecceee cae eeeeeeeeeeeeeteeseceaeaaaeaeeceeeeeeeeeeeeeeesennnnneees 87 Hard drive specificati nS sissors a a E aaa a EAE ANAE a Ea aaa i 88 Blu ray ROM DVDR RW SuperMulti DL Drive specifications ccceeeeeeeeeeeeceeeeeeeeeeeeeeeteeenenes 89 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications eeee 90 System DMA specifications AMD ees eaaaeaecaeceeeee
47. cy responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used IECH 128 Chapter 10 Power cord set requirements 11 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercu
48. d Requirements for all countries or regions The requirements listed below are applicable to all countries or regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e Al power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 127 Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agen
49. d 4 broadhead screws that secure the hinge covers to the display panel Phillips PM2 0x3 0 broadhead screw 101 Phillips PM2 0x3 0 screw a s Lk p pee Color Quantity Length Thread Head diameter Black 3 3 0 mm 2 0 mm 4 5 mm sof iY LEF oe ee ee ee UA 2 Where used One screw that secures the Bluetooth module to the system board 102 Chapter 7 Screw listing Where used 2 screws that secure the power switch board to the base enclosure Phillips PM2 0x3 0 screw 103 Phillips PM2 0x4 0 screw iit Color Quantity Length Thread Head diameter Silver 9 4 0 mm 2 0 mm 4 5mm Where used 2 screws that secure the discrete heat sink to the top of the system board T l l I Where used 4 screws that secure the discrete heat sink to the bottom of the system board 104 Chapter 7 Screw listing Where used 3 screws that secure the UMA heat sink to the bottom of the system board Phillips PM2 0x4 0 screw 105 Phillips PM2 0x5 0 screw a s Color Quantity Length Thread Head diameter Black 16 5 0 mm 2 0 mm 5 0 mm Where used 3 screws that secure the fan to the system board 106 Chapter 7 Screw listing Where used 7 screws that secure the silver metal trim to the base component Where used 2 screws that secure the LED board to the base component Phillips PM2 0x5 0 screw 107 Phillips PM2 0x5 0 screw D jm ai etib Color Quantity Length Thread m
50. d MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card xD supports mini versions of SD MMC MS Duo with adapter adapter not included Ports Audio in stereo microphone V v Audio out stereo headphone V v High Definition Multimedia Interface HDMI vV V v1 3b supporting 1080p with HDCP key RJ 45 Ethernet includes link and activity v V lights USB 2 0 3 V VGA Dsub 15 pin supporting 1920 x 1200 V V external resolution 60Hz and 1600 x 1200 external resolution 75Hz hot plug unplug and autodetect for correct output to wide aspect vs standard aspect video 65 W non Smart ID Pin supported AC V adapter Docking No docking V Keyboard pointing 12 1 inch full size pocket keyboard with V V devices numeric keypad TouchPad supports 2 way scrolling V Taps enabled as default V V Power 4 cell 40 32 Wh 2 8 Ah Li ion battery V requirements 6 cell 55 Wh 2 55 Ah Li ion battery y y oO Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory 65 W AC adapter with localized cable plug V support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot V V Operating system Preinstalled FreeDOS Windows Vista Home Basic 32 bit V V Windows Vi
51. d on the replacement system board e RTC battery see RTC battery on page 66 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see Bluetooth module on page 57 Fan see Fan on page 55 Heat sink see System board on page 59 Component replacement procedures 59 Remove the system board 1 Disconnect the following cables from the system board 1 Speaker cable 2 Camera microphone cable 3 Power connector cable 4 RJ 45 cable 2 Turn the computer upside down and disconnect the display panel cable located in the WLAN compartment 3 Turn the computer right side up 60 Chapter 4 Removal and replacement procedures 4 Remove the five Phillips PM2 0x5 0 screws that secure the system board to the base enclosure T l 5 Remove the two PM2 0x3 0 screws 1 from the power switch board on the top right side of the computer 6 Disconnect the audio infrared cable 2 from the power switch board 7 Lift the power switch board 3 up from the base enclosure The power switch board is available using spare part number 517756 001 Component replacement procedures 61 8 Remove seven PM2 0x5 0 screws from the silver metal trim surrounding the base enclosure as illustrated below 9 Pull the left side of the metal trim away from the computer 1 lift the system board up on the left side at an angle 2 and remove it from the base enclosure 3
52. dard 101 102 Key or Microsoft Natural PS 2 Keyboard 0066 0066 Microsoft ACPI Compliant Embedded Controller 0070 0071 System CMOS real time clock 0081 0083 DMA controller 0087 0087 DMA controller 0089 008B DMA controller 008F 008F UMA only DMA controller OOAO 00A1 Programmable interrupt controller 00CO 00D1 DMA controller 00D4 OODF DMA controller OOFO OOF 1 Numeric data processor 0170 0177 ATA Channel 1 01FO 01F7 ATA Channel 0 0376 0376 ATA Channel 1 03B0 03BB nVidia GeForce8400M GS discrete nVidia MCP67M UMA 03B0 03BB discrete only PCI standard PCI to PCl bridge 03C0 03DF 0300 03DF discrete only nVidia GeForce8400M GS discrete nVidia MCP67M UMA PCI standard PCI to PCI bridge O3F6 O3F6 ATA Channel 0 3000 303F nVidia nForce PCI System Management 3040 307F nVidia nForce PCI System Management 3080 30BF nVidia nForce PCI System Management 30C0 30CF Standard Dual Channel PCI IDE Controller 30D0 30DF Standard Dual Channel PCI IDE Controller System I O address specifications AMD 93 UO address hex System function shipping configuration 30E0 30E3 UMA only Standard Dual Channel PCI IDE Controller 30E8 30EB Standard Dual Channel PCI IDE Controller 30EC 30EF Standard Dual Channel PCI IDE Controller 30F0 30F7 Standard Dual Channel PCI IDE Controller 30F8 30FF discrete only St
53. delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor C6 sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Card Reader 1394 Power Saving select models Enable disable Card Reader 1394 Power Saving only 84 Chapter5 Setup Utility Select To do this Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e f9 and f10 Delay sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM boot Enable disable boot from CD ROM e Floppy boot Enable disable boot from diskette e Internal Network Adapter boot Enable disable boot from Internal Network Adapter e Boot Order Set the boot order for USB Floppy Internal CD DVD ROM drive o USB CD DVD ROM drive Hard drive USB Diskette on Key USB Hard drive Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self te
54. e 59 Remove the heat sink 76 Chapter 4 Removal and replacement procedures NOTE Steps 1 through 3 apply only to computer models equipped with discrete graphics subsystem memory 1 Remove the two Phillips PM2 0x40 screws that secure the heat sink assembly to the top of the system board 2 Turn the system board upside down and remove the four Phillips PM2 0x4 0 screws 1 that secure the heat sink assembly to the system board 3 Remove the heat sink 2 amp NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it E NOTE Steps 4 and 5 apply only to computer models equipped with UMA graphics subsystem memory 4 Loosen the three Phillips PM2 0x4 0 screws 1 that secure the heat sink to the system board Component replacement procedures 77 78 5 Remove the heat sink 2 E NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it NOTE The thermal material must be thoroughly cleaned from the surfaces of the system board 1 2 and 3 and the heat sink components 4 each time the heat sink is removed Thermal paste is used on the processor and the heat sink section that services it Thermal pads are used on t
55. ected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b e f Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Remove the fan L 2 Remove the three Phillips PM2 0x5 0 screws 1 that secure the fan to the base enclosure Disconnect the fan cable 2 from the system board Component replacement procedures 55 3 Lift the fan 3 up from the base enclosure Reverse this procedure to install the fan NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill on the left side of the computer 56 Chapter 4 Removal and replace
56. edadeasvabandsausiuascouddannatdeaddsaraaladauanesna di alsa stadenestasaadte 106 Phillips PM2 0x5 0 SChOW 2cc eccissspacezasesaccacchisncce ecesasdanwiineenaciacs cesenaasegccaaaasenddagent hisddcnsdvaveedveesaasencdes 108 Be EE EEN 110 Phillips PM2 5x4 0 SCrOW 2 c cceceeeceee cee ee erect eee t eee eee eeaaeaaeeeeeeeeeeeeeeteeeeedeasaaaaaaeaaeeeeeeeeeeeeeetenenenene 112 Phillips PM3 0 4 0 SEW micosis ionini iaaa aa aaia aaa EE aaa a aa 114 bulls PM2 5X6 0 SCREW eegne d e deed Eed Eed dee EE eege 115 Phillips PM2 5 9 0 SCrOW cccccccccecceeeeeeeeeeeeeeeeaeceeeeeeeeeeee ee taaaaaaeeaeeeeeeeeeee segs dceaaeaeeaeeeeeeeeeeeeeeeees 116 Phillips PM2 5x10 0 SCROW e eege RN tat eeeaadeicataetaa stands divs ithe dea ea Ee Ree eege 117 8 Backup and Recovery Recovering system information eccessive eect centr eee eenei eee ERRE EEE ARASAN AATUN EEAS 118 Creating recovery EE 119 Backing Up your information 0 eceeceee cette cere etter etree tere eer ttu eee erent eee eee naeeeeeeenaeeeeeenennaeeeseeniaees 120 When to Dack UP EE 120 Backup suggestions 00 00 eee et tte e eee et tte e ee ee te ee rete eee eet eae teste eeaaeeeeeeeaaeeeeeeeaaeeeeeeeaaas 120 Using system restore POmnts 2 0 5 deedcexscsvsaetecs hawnastecy dies eestecsdasbunsdecddesabnsdecesd eluvesdecedsdauiepeaes 120 When to create restore points 20 0 2 2 cee ce cece ee eeeeeceeeceeeeeeeeeeeeeeeseneencnieaaeeeeeeeeess 120 Create a system restore point
57. eeeeeedeseeseneeasaanaeeaeeeseeeeeees 91 System interrupt specifications AMD discrete graphics c ccceecsecceecceeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeetes 91 System interrupt specifications AMD UMA graphics sssssessseesseesrrnrrrerrrnsserrttttttrttttnnrnnnnnnnnnnstnnre ent 92 System I O address specifications AMD cccccecceceeeeeeceecceecaeeceeeeeeeeeeeeeeeeeeeeceeeaasaacaaesaeeaeeeneees 93 System memory map specifications AMD discrete graphics ssesssesseererrnernsesesterttrnrrnrnnnnsenssrnt 95 System memory map specifications AMD UMA graphics ssssssseeseesneenernerrrnnrnnnrnnnnnssnnssnensreertrrntent 96 7 Screw listing Philips PM2 5 7 0 EENS daa anaeteevsaatagesiodenatieuacarscceidiacnseeriadessueasheeuaasaenadeaereveacdeeesias 98 Phillips PM2 5x6 0 Captive SCrOW ccceeceeeeeceeceecceeee eee ee eect ce eee eaaaeaaeeeeeeeeeeeeeeeeseceecccecaeeaeeeseeereeteees 99 Phillips PM2 5x5 0 SCROW 5 lt lt 2 lt 48 Sieadcassnadesadechideanendessaadipuindensaancesdcctaaasuedechasdarenatectaa aia aaa ea 100 Phillips PM2 0x3 0 broadhead SCrew c cccccecceceeeeeeeeeececeeeeaaeeeeeeeeeeeeeeeeesedseeeaeaaeaeeeeeeeeeeeeeeeseeteee 101 Phillips PM2 0x3 0 crew 2 ceceeeeceeee eee eee eee eet e eee ceaeaaeaaeceeeeeeeeeeeeteeeeedeaaaaaaaeaaeeeeeeeeeeeeeeeeteeeeenea 102 Philips PM2 0 4 0 SEW lt a EEN SEENEN EE ENEE Ee 104 PhillipS PM2 0 5 0 SCREW si is tceacesdsmnanddceashapaddundsnn u
58. ery release 13 LED board removal 64 lights battery 8 9 caps lock 8 drive 8 9 num lock 8 power 8 9 10 11 TouchPad 6 8 webcam 5 wireless 8 9 10 M Main menu 84 mass storage devices spare part numbers 24 memory map specifications 95 96 memory module product description 1 removal 43 spare part numbers 21 27 29 43 memory module compartment cover illustrated 22 removal 43 45 memory module compartment identifying 13 memory test 85 microphone location 5 product description 2 microphone jack identifying 11 pin assignments 123 model name 1 modem product description 2 monitor port external 12 location 12 pin assignments 123 N network jack location 12 pin assignments 126 num Ik key identifying 7 num lock light identifying 8 O operating system product description 4 optical drive precautions 32 product description 2 spare part numbers 24 specifications 89 90 P packing guidelines 34 password clearing 36 passwords 84 performing a system recovery 122 pin assignments audio in 123 audio out 123 external monitor 123 HDMI 125 headphone 123 microphone 123 monitor 123 network 126 RJ 45 126 Universal Serial Bus USB 126 plastic parts 31 pointing device components 6 product description 3 ports external monitor 12 HDMI 12 product description 3 USB 11 12 power connector cable illustrated 23 removal 74 power connector identifying 11 power cord set requirements 127 spare part nu
59. essed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 num Ik key When pressed in combination with the fn key the num Ik key enables and disables the embedded numeric keypad 7 Function keys Execute frequently used system functions when pressed in combination with the fn key T Top components 7 Lights Component Description 1 Caps lock light On Caps lock is on 2 TouchPad on off light e White TouchPad is enabled e Amber TouchPad is disabled 3 Speakers 2 Produce sound 4 Wireless light e On An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Off All wireless devices are off 5 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 6 Battery light e On A battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power so
60. g the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 2 Remove the two Phillips PM2 0x5 0 screws 1 from each hinge that secures the display assembly to the computer Each hinge also secures a grounding strap 3 Disconnect the display panel cable ground loops 2 68 Chapter4 Removal and replacement procedures 4 Remove the display assembly 3 5 If itis necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Rubber Kit spare part number 517761 001 2 Two Phillips PM2 0x5 0 screws l H l 6 Flex the inside edges of the bottom edge 1 the left and right sides 2 and the top edge 3 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 69 7 Remove the display bezel 4 The display bezel is available using spare part number 517733 001 8 If it is necessary to replace the display hinges remove the two Phillips PM2 0x5 0 screws 1 and the four Phillips PM 2 5x4 0 screws 2 that secure the hinges to the display panel 9 Remove the display hinges 3 The display hinges are available in the Display Hinge Kit spare part number 517738 001 The display h
61. go Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Before removing the WLAN module follow these steps Component replacement procedures 47 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the WLAN module A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 2 4 5 Position the computer upside down with the front toward you Loosen the Phillips PM2 5x6 0 captive screw 1 that secures the WLAN module compartment cover to the computer Lift the edge of the cover swing it up and to the left 2 and remove the cover 3 The WLAN module
62. h precision event timer System memory map specifications AMD discrete graphics 95 System memory map specifications AMD UMA graphics Size Memory address System function 128 KB 000A0000 000BFFFF nVidia MCP67M 16 KB BO0000000 BO003FFF HDA Controller 8 KB B0004000 BO005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000 B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 256 B B0007400 B00074FF Standard Enhanced PCI to USB Host Controller 16 B B0007800 B000780F nVidia nForce Networking Controller 256 B B0007C00 B0007CFF nVidia nForce Networking Controller 4 KB B0008000 B0008FFF Standard OpenHCD USB Host Controller 4 KB B0009000 B0009FFF nVidia nForce Networking Controller 512 KB B0080000 B00FFFFF nVidia nForce System Management Controller 16 MB B1000000 B1FFFFFF nVidia MCP67M 16 MB B2000000 B2FFFFFF nVidia MCP67M 2 KB B3000000 B30007FF RICOH OHCI Compliant IEEE 1394 Host Controller 256 B B3000800 B30008FF SDA Standard Compliant SD Host Controller 256 B B3000C00 B3000CFF Ricoh SD MMC Host Controller 256 B B3001000 B30010FF Ricoh Memory Stick Controller 256 B B3001400 B30014FF Ricoh XD Picture Card Controller 16 KB B6000000 B6003FFF Broadcom WLAN adapter 256 KB C0000000 CFFFFFFF nVidia MCP67M 1 KB FED00000 FEDO03FF High precision event timer 96 Chapter6 Specifications 7 Screw listing This sect
63. h the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the webcam microphone module 1 Turn the computer display side up with the front toward you 2 Open the computer as far as possible 3 Flex the inside edge of the top edge 1 and the left and right upper corners 2 of the display bezel until the bezel disengages from the display enclosure 4 Release the display bezel top edge 3 from the display enclosure fo 72 Chapter4 Removal and replacement procedures 5 Release the webcam microphone module 1 from the display enclosure as far as the webcam microphone module cable allows 6 Disconnect the webcam microphone module cable 2 from the webcam microphone module 7 Remove the webcam microphone module Reverse this procedure to install the webcam microphone module Component replacement procedures 73 Power connector cable NOTE The power connector cable is available in the Cable Kit spare part number 501891 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect a
64. hPad 6 TouchPad on off 6 wireless 10 24 28 Cc Cable Kit contents 23 spare part number 30 cables service considerations 32 caps lock light identifying 8 Card Reader Power Saving 84 chipset product description 1 CMOS clearing 36 compartments memory module 13 wireless module 13 WWAN module 13 components bottom 13 display 5 19 23 front 9 left side 12 right side 10 top 5 computer feet locations 38 spare partnumber 38 computer specifications 86 connector power 11 connectors service considerations 32 D DC in cable spare part number 30 Diagnostics menu 85 Digital Media Slot identifying 10 diskette drive precautions 32 display assembly removal 68 spare part numbers 68 display back cover spare part number 17 29 display bezel release 72 spare part number 70 display brackets spare part number 17 29 display cable spare part number 17 29 display components recycling 129 display hinge covers spare part number 17 29 display hinges spare part number 17 29 display panel product description 1 17 29 Index 135 removal 71 spare part numbers 16 27 29 71 display screw kit spare part number 17 30 display specifications 87 displaying system information 82 docking support product description 3 drive light identifying 8 9 drives boot order 85 preventing damage 32 DVD RW and CD RW Combo Drive precautions 32 spare part number specifications 90 24 28 E electrosta
65. he Northbridge chip and the section of the heat sink that services it Replacement thermal material is included with the discrete thermal module kit Spare part number 517747 001 and the discrete memory system board kit Spare part number 506763 001 The following illustration shows the replacement thermal material locations for computer models equipped with discrete graphics subsystem memory amp NOTE The thermal material must be thoroughly cleaned from the surfaces of the system board 1 and 2 and the heat sink components 3 each time the heat sink is removed Thermal paste is used on the processor and the heat sink section that services it Thermal pads are used on the Northbridge chip and the section of the heat sink that services it Replacement thermal material is included with the UMA thermal module kit spare part number 517746 001 and the UMA memory system board spare part number 506762 001 spare part kits Chapter 4 Removal and replacement procedures The following illustration shows the replacement thermal material locations for computer models equipped with UMA graphics subsystem memory a l Reverse this procedure to install the heat sink assembly Component replacement procedures 79 5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working E NOTE The fingerp
66. he 4 0 mm screw locations it imay damage the computer 5 Use the Mylar tab to slide the hard drive to the left to disconnect it from the system board 3 and then lift the hard drive up on the right and remove it from the hard drive bay 4 6 If it is necessary to replace the hard drive bracket or any of the hard drive bracket components remove the two Phillips PM3 0x4 0 screws 1 from each side of the hard drive Component replacement procedures 41 7 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 42 Chapter4 Removal and replacement procedures Memory module Description Spare part number 4096 MB 517588 001 2048 MB 506772 001 1024 MB 506771 001 Before removing the memory module follow these steps 1 9 oN 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the memory module d N a 4 Position the computer upside down with the front toward you Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the memory module com
67. ibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 506762 001 System board with embedded AMD Athlon processor MV 40 1 6GHz and UMA subsystem graphics memory 506763 001 System board with embedded AMD Athlon processor MV 40 1 6GHz and discrete subsystem graphics memory 506769 001 12 1 inch WXGA BrightView display panel with webcam and 1 microphone 506771 001 1024 MB memory module PC2 5300 1 DIMM 506772 001 2048 MB memory module PC2 5300 1 DIMM Sequential part number listing 27 Spare part Description number 506773 001 160 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 506774
68. ical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only amp NOTE If your computer includes an SSD you may not have a recovery partition You will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive from either the Start button or f11 This restores the computer to it s factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Restart the computer and press f11 while the Press lt F 11 gt for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions 122 Chapter 8 Backup and Recovery 9 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone 123 Pin Signal 4 Red analog 2 Green analog 3 Blue analog
69. inge screws are available in the Display Screw Kit spare part number 517743 001 70 Chapter A Removal and replacement procedures 10 If itis necessary to replace the hinge covers remove the four Phillips PM2 0x3 0 broadhead screws 1 that secure the covers to the hinges then remove the hinge covers 2 11 If itis necessary to replace the display panel remove the four Phillips PM2 5x4 0 screws 1 that secure the display panel to the display enclosure 12 Remove the display panel 2 The display panel is available using spare part number 517742 001 WXGA BrightView display panel Reverse this procedure to reassemble and install the display assembly Component replacement procedures 71 Webcam microphone module amp NOTE Ifit has been determined that the webcam microphone module is the component that must be replaced to complete the computer repair the display assembly does not have to be removed Follow the procedures in this section to replace the webcam microphone module For information on replacing the display assembly and other display assembly internal components see Display assembly on page 68 Description Spare part number Webcam microphone module includes double sided tape 517736 001 Before removing the webcam microphone module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down throug
70. ion provides specification and reference information for the screws used in the computer All screws listed in this section are available in the Screw Kit spare part number 517762 001 and the Display Screw Kit spare part number 517743 001 97 Phillips PM2 5x7 0 screw am mm Iullutulutuu Color Quantity Length Thread Head diameter Silver 1 7 0 mm 2 5mm 5 0 mm Where used One screw that secures the hard drive to the computer 98 Chapter 7 Screw listing Phillips PM2 5x6 0 captive screw mm Illu Color Quantity Length Thread Head diameter Black 5 6 0 mm 2 5mm 5 0 mm Where used 1 Two captive screws that secure the hard drive bay cover to the computer screws are secured by C clips 2 One captive screw that secures the WLAN module compartment cover to the computer screw is secured by a C clip 3 Two captive screws that secure the memory module compartment cover to the computer screws are secured by C clips Phillips PM2 5x6 0 captive screw 99 Phillips PM2 5x5 0 screw m mm Iullutulutuu Color Quantity Length Thread Head diameter Silver 5 5 0 mm 2 5mm 5 0 mm i T T I 7 l l p l l l Pel fer l l ll I I J l atl Ke Il Where used 5 screws that secure the top cover to the computer 100 Chapter7 Screw listing Phillips PM2 0x3 0 broadhead screw ZS Color Quantity Length Thread Head diameter 3 UD Black 4 3 0 mm 2 0 mm 7 0mm Where use
71. ion tab Click the System Restore button and then click Next The System Restore window opens Follow the on screen instructions Backing up your information 121 Performing a recovery NOTE Youcan recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the opt
72. iption Spare part number Cable Kit 517757 001 1 Power connector cable 2 3 4 Bluetooth module cable USB cable RJ 45 cable includes RJ 45 jack Cable Kit 23 Mass storage devices Item Description Spare part number 1 Hard drives include left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 500 GB 5400 rpm 506776 001 320 GB 5400 rpm 506775 001 250 GB 5400 rpm 506774 001 160 GB 5400 rpm 506773 001 Hard Drive Hardware Kit not illustrated includes left and right bracket rails 506777 001 connector cable Mylar cover with tab and 4 rubber isolators 2 External Optical drives include front bezel and bracket Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 506779 001 DVD RW SuperMulti Double Layer Combo Drive with LightScribe 506778 001 24 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number 65 W AC adapter 417220 001 Wired headset with volume control 371693 003 Power cords Argentina 490371 D01 Australia and New Zealand 490371 011 Belgium Finland France Germany Greece the Netherlands Norway Portugal Spain and 490371 021 Sweden Brazil 490371 201 Canada French Canada Latin America Thailand and the United States 490371 001 Denmark 490371 081 India 490371 D61 Israel 490371 BB1 Italy 49037 1 061 South Africa 490371 AR1 South Korea 49037
73. ith 512MB V of discrete graphics subsystem memory 64 MB x 16 DDR2 x 4 PCs Unified memory architecture UMA V integrated with shared video memory ATI Radeon X1250 with 64 MB e Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory e Up to 251 MB of graphics subsystem memory on computer models equipped with 1024 MB e Memory size is dynamic change Support for Blu ray Disc playback with HD V Decode and DX10 Support Panel e 12 1 inch WXGA 1280 x 800 v BrightView LED backlit e Typical brightness 200 nits vV Memory 1 SODIMM slot y V Customer accessible upgradable y V Support for DDR2 533 uses 800 MHz 667 V V MHZ parts downgraded to 533 MHz DDR2 Single channel support Category Description Computer models Computer models equipped with AMD equipped with AMD processors and graphics processors and graphics subsystems with subsystems with UMA discrete memory memory Supports up to 2 GB system memory V V e 4096 MB total system memory 4096 MB x 1 e 2048 MB total system memory 2048 MB x 1 e 1024 MB total system memory 1024 MB x 1 Hard drives Supports Serial ATA SATA 9 5 mm 6 35 vV V cm 2 5 inch hard drive Supports 1 hard drive V V Support for HP ProtectSmart Hard V V Drive Protection Single hard drive configurations V V e 500 GB 5400 rpm e 320 GB 5400 rpm e 250 GB 540
74. ity and language settings are not changed when you restore the factory default settings Exiting the Setup Utility You can exit the Setup Utility with or without saving changes e To exit the Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 82 Chapter5 Setup Utility After either choice the computer restarts in Windows Using the Setup Utility 83 Setup Utility menus The menu tables in this section provide an overview of Setup Utility options E NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or
75. layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 33 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact tran
76. ll external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b g h Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Fan see Fan on page 55 System board see System board on page 59 Remove the power connector cable 1 Remove the power connector 1 from the clip built into the base enclosure 74 Chapter4 Removal and replacement procedures 2 Remove the power connector cable 2 from the routing channel built into the base enclosure Reverse this procedure to install the power connector cable Component replacement procedures 75 Heat sink amp NOTE The heat sink spare kit includes replacement thermal material Description Spare part number For use only with computer models equipped with discrete graphics subsystem memory 517747 001 For use only with computer models equipped with UMA graphics subsystem memory 517746 001 amp NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the compu
77. low to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation IR 12 Chapter 2 External component identification Bottom components Component Description 1 Hard drive bay Holds the hard drive 2 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Memory module compartment Contains the memory module and WWAN module 4 SIM slot select models only Contains a subscriber identity module SIM The SIM slot is located inside the battery bay 5 Battery release latches 2 Release the battery from the battery bay 6 Battery bay Holds the battery 7 Wireless module compartment Holds a wireless LAN module NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 8 Bluetooth compartment select models only Contains a Bluetooth device Bo
78. m Head diameter Silver 13 5 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the hinges to the display panel 108 Chapter 7 Screw listing Where used 4 screws that secure the display assembly to the computer Les een mg Where used 2 screws that secure the display bezel to the display assembly T I l Where used 5 screws that secure the system board to the base component Phillips PM2 0x5 0 screw 109 Phillips PM2 5x4 0 screw SE fe mm Titi Color Quantity Length Thread Head diameter Black 10 4 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the display hinge covers to the display panel Where used 4 screws that secure the display panel to the display assembly 110 Chapter 7 Screw listing Where used 2 screws that secure the speaker module to the base component Phillips PM2 5x4 0 screw 111 Phillips PM2 5x4 0 screw Ce fm mom titi Color Quantity Length Thread Head diameter Silver 5 4 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the hard drive to the bottom of the computer 112 Chapter 7 Screw listing Where used 2 screws that secure the WLAN module to the bottom of the computer Phillips PM2 5x4 0 screw 113 Phillips PM3 0x4 0 screw D mm Hill Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive 114 Chapter 7 Screw listing Phillips
79. mbers 25 power lights identifying 8 9 10 power requirements product description 3 power switch board spare part number 30 power switch identifying 10 power on password 84 Processor C6 State 84 processor product description 1 product description audio 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 modem 2 operating system 4 optical drives 2 pointing device 3 ports 3 power requirements 3 processor 1 product name 1 security 4 serviceability 4 webcam 2 wireless 2 product name 1 R recovery program or driver 118 using a dedicated recovery partition 122 using recovery discs 122 recovery discs 118 122 Recovery Manager 118 recovery partition 118 122 recovery system 118 removal replacement preliminaries 31 procedures 37 restore points 120 restoring default settings 82 RJ 45 cable illustrated 23 RJ 45 jack identifying 12 pin assignments 126 RTC battery removal 66 spare part number 19 30 66 Rubber Feet Kit spare part number 38 Rubber Kit spare part number 21 30 S Screw Kit contents 97 spare part number 25 30 screw listing 97 scrolling regions TouchPad 6 secondary hard drive self test 85 security cable slot identifying 11 Security menu 84 security product description 4 service considerations 31 service tag 14 37 serviceability product description 4 Setup Utility menus 84 starting
80. ment procedures Bluetooth module amp NOTE The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is available in the Cable Kit spare part number 517757 001 Description Spare part number Bluetooth module 483113 001 Before removing the Bluetooth module follow these steps 1 Se e oS Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b g Hard drive see Hard drive on page 40 Memory module see Memory module on page 43 WWAN module see WWAN module on page 45 WLAN module see WLAN module on page 47 Keyboard see Keyboard on page 50 Top cover see Top cover on page 53 Fan see Fan on page 55 Remove the Bluetooth module L 2 Remove the Phillips PM2 0x3 0 screw 1 that secures the Bluetooth module to the base enclosure Disconnect the Bluetooth module cable 2 from the system board Component replacement procedures 57 3 Remove the Bluetooth module 3 from the base enclosure Reverse this procedure
81. mputer upside down with the front toward you 2 Remove one Phillips PM2 5x10 0 screw located in the memory module compartment and one Phillips PM2 5x10 0 screw located in the WLAN compartment The screw locations are identified by keyboard icons 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Lift the rear edge of the keyboard 1 until it rests at an angle Component replacement procedures 51 6 Slide the keyboard 2 back until the keyboard connector on the system board is accessible 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is connected and disconnect the cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 52 Chapter 4 Removal and replacement procedures Top cover Description Spare part number Top cover with TouchPad TouchPad cable and TouchPad buttons Espresso Black 517745 001 Top cover with TouchPad TouchPad cable and TouchPad buttons Moonlight White 519533 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
82. ndle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an internal optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site Note the following guidelines before creating recovery discs e You will need high quality DVD R double layer DVD R DVD R double layer DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options
83. number 72 Windows applications key identifying 7 Windows logo key identifying 7 wireless antennas identifying 5 wireless button identifying 10 wireless light identifying 8 9 10 wireless module compartment identifying 13 wireless product description 2 WLAN module removal 47 spare part numbers 47 WLAN module compartment cover illustrated 22 workstation guidelines 34 WWAN module removal 45 spare partnumber 21 26 45 17 29 19 26
84. ows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system oan Er NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration 120 Chapter 8 Backup and Recovery Create a system restore point 1 2 3 4 5 6 Select Start gt Control Panel gt System and Maintenance gt System In the left pane click System Protection Click the System Protection tab Under Automatic restore points select the disk for which you want to create a restore point Click Create The System Protection window opens Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 Select Start gt Control Panel gt System and Maintenance gt System In the left pane click System protection Click the System Protect
85. p your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window 118 Chapter 8 Backup and Recovery Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Ha
86. partment cover to the computer Lift the front edge of the cover swing it up and to the left 2 and remove the cover 3 The memory module compartment cover is included in the Access doors spare part number 517748 001 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 43 5 Remove the module 2 by pulling it away from the slot at an angle E NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module 44 Chapter 4 Removal and replacement procedures WWAN module Description Spare part number WWAN module 483377 002 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ba Disconnect all external devices connected to the computer a Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the WWAN module A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the compu
87. ral African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the lvory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania To
88. rint reader select models only cannot be used to access the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press f10 DU Chapter5 Setup Utility Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 m es SS Pe Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration gt Lang
89. ription 1 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Power switch e When the computer is off slide the switch to turn on the computer e When the computer is on slide the switch briefly to initiate Sleep e When the computer is in the Sleep state slide the switch briefly to exit Sleep e When the computer is in Hibernation slide the switch briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 3 Wireless light e On An integrated wireless device such as a WLAN device and or a Bluetooth device is on D Off All wireless devices are off 4 Wireless button Turns the wireless feature on or off but does not create a wireless connection NOTE To establish a wireless connection a wireless network must already be set up 5 Digital Media Slot light On The Digital Media Slot is in use 6 Digital Media Slot Supports the following digital card formats e Memory Stick MS e Memory Stick Pro MSP e MultiMediaCard MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e xD Picture Card XD e xD Picture Card
90. ry Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling must be exercised when removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http Awww eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 AA amp NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 129 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right in
91. side edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 130 Chapter 11 Recycling Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Remove all screws 1 that secure the display panel assembly to the display enclosure Remove the display panel assembly 2 from the display enclosure Turn the display panel assembly upside down Remove all screws that secure the display panel frame to the display panel Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 131 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up 132 Chapter 11 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 133 18 19 20 21 22 Remove the
92. sport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free worksta
93. spresso Black keyboard for use in Greece 506782 161 Espresso Black keyboard for use in Latin America 506782 171 Espresso Black keyboard for use in Saudi Arabia 506782 201 Espresso Black keyboard for use in Brazil 506782 251 Espresso Black keyboard for use in Russia 506782 281 Espresso Black keyboard for use in Thailand 506782 291 Espresso Black keyboard for use in Japan 506782 A41 Espresso Black keyboard for use in Belgium 506782 AB1 Espresso Black keyboard for use in Taiwan 506782 AD1 Espresso Black keyboard for use in South Korea 506782 B31 Espresso Black keyboard for use in The Netherlands 506782 DH1 Espresso Black keyboard for use in Denmark Norway and Sweden 28 Chapter 3 Illustrated parts catalog Spare part Description number 517584 001 Moonlight White keyboard for use in the United States 517584 031 Moonlight White keyboard for use in the United Kingdom 517584 041 Moonlight White keyboard for use in Germany 517584 051 Moonlight White keyboard for use in France 517584 061 Moonlight White keyboard for use in Italy 517584 071 Moonlight White keyboard for use in Spain 517584 111 Moonlight White keyboard for use in Switzerland 517584 121 Moonlight White keyboard for use in French Canada 517584 131 Moonlight White keyboard for use in Portugal 517584 141 Moonlight White keyboard for use in Turkey 517584 151 Moonlight White keyboard for use in Greece
94. st on the hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models Run a comprehensive self test on a secondary hard drive only Memory Test Run a diagnostic test on the system memory Setup Utility menus 85 6 Specifications Computer specifications Metric U S Dimensions Width 29 2 cm 11 50 in Depth 24 0 cm 9 45 in Height front to back 2 37 to 3 23 cm 0 93 to 1 27 in Weight with hard drive and 6 cell 1 79 kg 3 94 Ibs battery Second hard drive adds 0 13 kg 0 28 Ibs Camera adds 0 009 kg 0 02 Ibs Input power Operating voltage 18 5Vdc 3 5A 65W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 86 Chapter 6 Specifications 12 1 inch WXGA display specifications Metric U S Dimensions Height 26
95. sta Home Premium 32 bit V V Windows Vista Home Premium 64 bit V V Serviceability AC adapter y Battery system V V Hard drive 1 V V Memory module V V Mini Card components V V 4 Chapter 1 Product description 2 External component identification Top components Display components Component Description 1 Wireless antenna locations 2 select models Send or receive signals from one or more wireless devices These only antennas are not visible from the outside of the computer 2 Internal microphone Records sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs Top components 5 TouchPad Component Description 1 TouchPad on off button Enables disables the TouchPad 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 TouchPad light e White TouchPad is enabled e Amber TouchPad is disabled 5 TouchPad scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view and change pointing device preferences select Start gt Control Panel gt Hardware and Sound gt Mouse Dem 6 Chapter 2 External component identification Keys Component Description 1 esc key Displays system information when pr
96. ter The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module see Memory module on page 43 c WWAN module see WWAN module on page 45 d WLAN module see WLAN module on page 47 e Keyboard see Keyboard on page 50 f Top cover see Top cover on page 53 g Fan see Fan on page 55 h Bluetooth module see Bluetooth module on page 57 i Power switch board see System board on page 59 j System board see System board on pag
97. ter by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer upside down with the front toward you 2 Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the memory module compartment cover to the computer 3 Lift the front edge of the cover swing it up and to the left 2 and remove the cover 3 The memory module compartment cover is included in Access doors spare part number 517748 001 4 Disconnect the WWAN antenna cables 1 from the WWAN module Component replacement procedures 45 amp NOTE The blue WWAN antenna cable connects to the Aux terminal The red WWAN antenna cable connects to the Main terminal 5 Remove the two Phillips PM2 5x4 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WWAN module 3 by pulling it away from the slot at an angle E NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion into the WWAN module slot Reverse this procedure to install the WWAN module 46 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 4322 802 11a b g n WLAN module for use in
98. tic discharge 33 esc key identifying 7 Ethernet product description 2 external media cards product description 3 external monitor port identifying 12 pin assignments 123 external optical drives spare part numbers 24 F f11 recovery 122 fan removal 55 spare part number 18 30 55 fan always on 85 feet locations 38 spare partnumber 38 fingerprint reader 80 fn key identifying 7 full system recovery 118 function keys identifying 7 G graphics product description 1 grounding equipment and methods 35 136 Index H hard drive precautions 32 product description 2 removal 40 spare partnumbers 21 24 28 40 specifications 88 hard drive bay cover illustrated 22 removal 41 hard drive bay identifying 13 Hard Drive Hardware Kit spare part number 21 24 28 40 hard drive self test 85 HDMI port identifying 12 pin assignments 125 headphone jack identifying 11 pin assignments 123 headset spare part number 25 26 heat sink removal 76 spare partnumbers 18 76 l I O address specifications 93 integrated webcam light identifying 5 internal microphone identifying 5 interrupt specifications 91 92 J jacks audio in 11 audio out 11 RJ 45 network 12 K keyboard product description 3 removal 50 spare part numbers 17 28 50 keypad keys identifying 7 keys esc 7 fn 7 function 7 keypad 7 num Ik 7 Windows applications 7 Windows logo 7 L LAN Power Saving 84 language support 84 latches batt
99. tions Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 34 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e _ Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e _ Static dissipative tables or floor mats with hard ties to the ground e Field service
100. tte drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 32 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal
101. ttom components 13 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer 14 Chapter 3 Illustrated parts catalog OF product OOOO KKK AIK rz sees mmm WMT TTL SES HUH HNH UNN O IOIO M EE Service tag 15 Computer major components o o Item Description Spare part number 1 12 1 inch display Panel includes wireless antenna transceivers and cables WXGA BrightView display panel with webcam and 1 microphone Espresso Black 506769 001 16 Chapter3 Illustrated parts catalog Item Description Spare part number WXGA BrightView display panel with webcam and 1 microphone Moonlight White 517587 001 Display Assembly internal components not illustrated
102. uage and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press ab Using the Setup Utility 81 Displaying system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is
103. unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module see Memory module on page 43 c WWAN module see WWAN module on page 45 d WLAN module see WLAN module on page 47 e Keyboard see Keyboard on page 50 Remove the top cover 1 Turn the computer upside down with the front toward you P Remove the two Phillips PM2 5x9 0 screws 1 and the four Phillips PM2 0x5 0 screws 2 that secure the top cover to the computer 3 Turn the computer right side up with the front toward you Component replacement procedures 53 4 Release the ZIF connector 1 and disconnect the TouchPad cable 2 from the system board 5 Remove the five Phillips PM2 5x5 0 screws 1 that secure the top cover to the computer 6 Lift the rear edge 2 of the top cover until it rests at an angle 7 Remove the top cover 3 by lifting it up from the back and sliding it out Reverse this procedure to install the top cover 54 Chapter 4 Removal and replacement procedures Fan Description Spare part number Fan 517749 001 Before removing the fan follow these steps 1 e SR Ze Shut down the computer If you are unsure whether is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices conn
104. urce the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 7 Drive light Blinking The hard drive or optical drive is being accessed 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 8 Chapter 2 External component identification Front components Component Description 1 Speakers 2 Produce sound 2 Wireless light e On An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Off All wireless devices are off 3 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Battery light e On A battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 5 Drive light Blinking The hard drive or optical drive is being accessed Front components 9 Right side components Component Desc

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