TICKET DISPENSER KIOSK
Contents
1. 17 MAG CLEANING IF ANY OF THESE PROCEDURES ARE PERFORMED TO YOUR VALIDATOR AFTER IT IS RETURNED UNDER A WARRANTY REPLACEMENT YOU WILL BE SUBJECTED TO A 65 00 LABOR FEE 2 4 1 CLEANING THE SENSORS Note Petroleum based cleaners and Freon based propellants can damage plastic and some electronic components Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar the plastic These items should never be used The MAG should be cleaned every 7 000 bills or every 4 6 months or as needed depending on the environmental conditions of the location Dust can be removed with a soft brush or cloth or it can be blown out using compressed air Procedure 1 Disconnect power from the bill acceptor 2 Remove the bill box and use a soft cloth to wipe the dust from around the intermediate frame and stacker plate 3 Remove the lower track 4 Using compressed air or a soft brush blow or brush the dust off of the optic sensors and out of the recessed sensor openings 5 Remove dust from around the belts and wheels on the lower housing and the sensors on the upper sensor board The upper sensors are located directly above the lower housing sensor when the lower housing is installed 6 The bill path can be cleaned to remove further dirt and oil using a soft cloth moistened with a mild soap and water solution 7 Clean the magnetic head using a swab and isopropyl alcohol 8 Once the2. SPAC HEX TD 1 1 4 RM AM TT SOV SPAC HEX TD 1 4 GUID BOTTOMTD MET RING E25RT TT GUID TOP TD MET PULY SP212 TE NYLN SPRG FRONTP TD 1 1 1 2 1 2 2 1 1 1 1 1 1 1 27 1 4 1 1 1 1 1 4 1 2 2 4 2 1 1 44 2 42 1 RM LABEUTDAALUM 43 __ WIRE REDBLKTDIMOTOR RM PEMNUT TD FRPL RM PEMNUT TD FRPN COVR He1A TD OPTO CONN MOLEX TD 4PM SPAC PIVBRK TD HEX t Order by Model Note F N 36 replaces 032 and 093 spacer washers Note 44 replaces large spacer block FRAME PLATE 2 PIN FEMALE CONN BUSHING P C BOARD SPACER HEX SPACER 1 1 4 IMFD SOV STAND OFF LOWER GUIDE MET RETAINING RING TOP GUIDE METAL SPACER WASHER SPRING FRONT PLATE PEMNUT FRAME PEMNUT FRONT DUST COVER 4 WIRE MOLEX MA LABEL ALUMINUM SPACER 1 4 HEX 40 Material List for Screws Description 4 40X1 4 SCREW 4 40 X 1 4 WASHER 2 1 40 440 1 2 WASHER HE 1 RM Z8SCRWTTD 8 92 X 1 1 2 1 RMM4FLTWITT _ 4 FLAT WASHER 4 SPLIT LOC WASHEF PHILLIPS TRUSSHEAD 1 RM SSTAR TD 8 INT STAR WASHER 1 SCRW SETITTI 8 32 X 3 16 SET SCRE 7 3 COINCO PARTS LIST MOUNTING ASSEMBLY PARTS BREAKDOWN PICTURE PART DESCRIPTION 1 MP90 1 1 Machine Screw 2 MP90 1 2 Snack Mask Black Plastic 3 MP90 1 3 Mac
3. Q N FF 7 1 AC110 CABINET PARTS LIST AC110 DOOR INTERIOR DESCRIPTION MEDECO LOCK ASSY COMPLETE ACI10 CABINET AND BASE COMPLETE MAIN LOGIC BOARD w LCD DISPLAY AC 01 POWER SUPPLY BOARD COINCO MAGS2SA BILL VALIDATOR UNIVERSAL COIN HOPPER F L SPIRAL BOARD DELTRONIC LABS DL 1275 TICKET DISPENSER CONDOR PLUS COIN ACCEPTOR OPTIONAL COIN BIN TICKET BIN AC110 TICKET KIOSK LEXAN FRONT STICKER LIGHTED PUSH BUTTON SWITCH RED OUT OF SERVICE PANEL MOUNT LED MOLDED COIN CUP ACC P N AC8080 AC110 10 AC1065 AC1066 AC9002 AC1046 AC1068 AC6041 AC2066 3 N A AC6041 3 AC1069 K AC110 13 AC2060 20 AC1013 39 AC110 CABINET INTERIOR AC110 FRONT EXTERIOR Qty SHFT IDLRLR TD 7 2 DL 1275 TICKET DISPENSER ASSEMBLY PARTS lt Details of Parts Deltronic Labs P N RM SFTMTR TD IDL ROLLER SHAFT MOTOR PIVOT SHAFT SPAC PIVBLK TD 4HOL PIVOT BRACKET SPAC RM SPCPB TD SPACER BLOCK 15 RM RLRIDL TD VALD IDLER ROLLER 16 RM RLRDRV TD VALD DRIVE ROLLER 17 SPRG TENSN TD TENSION SPRING 18 RM BKTPVT TD MTR PIVOT BKT 19 RM PANLFT TD NOPM FRONT PANEL 20 RM WHLBRK TD BRAKE WHEEL 1 SPRG LOCAT TD LOCATING SPRING RM BKTBRK TD BRAKE BRACKET RM BKTTUB TD 3 8 URETHANE BRAKE PCBD 1275 TD PC BOARD RM MOTOR TD MOTOR RM PLATFR TD RM CONN2P TE 20G BRNG F312 TT BRASS SPAC PCBD TD
4. but you are still getting this message try the following A Ensure the coins have not bridged inside the hopper coin bin preventing them from reaching the bottom where the Elevator Track picks them up B Clean the gold colored plates at the bottom of the coin bin with EMERY cloth or fine sandpaper so they are shiny Refill the hopper and try again C Using an ohmmeter check the continuity of the hopper harness from the 12 pin connector back to the logic board You should get 0 ohms for each line If none of this works the unit may need repair or replacement 1 9 4 Spiral Board Fault The Spiral Board directly interfaces with the four ticket selection buttons and communicates with the Main Logic Board using ccTalk communication protocol 1 TicketNoComm This is the only Spiral Board error message and it signals a loss of communication between the Spiral Board and the Main Logic Board Make sure the wiring harness between the two is connected properly see Figures 4 amp 5 and if it is check it for continuity 1 9 5 Ticket Dispenser Faults The Deltronic Labs DL 1275 15 a passive device in the sense that it is merely turned ON to dispense tickets and OFF to stop dispensing them by the Main Logic Board As such it is limited to out of service conditions that involve only Low Tickets Tickets 0000 This error code is displayed when the machine runs out of tickets in the middle of a payout operation
5. Deltronic Labs DL 1275 Ticket Dispenser the Money Controls Universal Hopper and the AC110 s Main Logic Board are under warranty for one year from date of purchase COVERED Y Defects in workmanship or materials NOT COVERED Y Damage caused by physical abuse Y Misapplication Y Vandalism Y End user s attempt to repair item on his own Y Cleaning amp Maintenance It is the End User s responsibility to follow proper cleaning amp maintenance procedures Any unit coming in for repair requiring only a cleaning will be charged a flat rate of 65 00 plus shipping and handling NOTE A Return Material Authorization number RMA must be obtained before returning a unit for repair A copy of invoices must accompany any and all warranty work Attention Please To ensure the most trouble free machine operation we recommend plugging all our machines into a DEDICATED AC outlet This means there are no other machines on location plugged into the same AC line A simple way to check if this is true is to turn off the breaker at the fuse box associated with our machine No other machines on location should lose power or turn off If this is a concern for your area of business we recommend purchasing a surge protector locally NOTE A POWER STRIP IS NOT A SURGE PROTECTOR AC S N Tested By Date Thank You American Changer Corp 1 1 UNCRATING AND SET UP Remove your AC110 Series ticket dispenser from the shipping b
6. Flashes This Troubleshooting Guide is intended to help locate problems within the bill acceptor If a bill acceptor cannot be repaired by following this guide return the unit to American Changer or the nearest Coinco Service Center for repair along with a complete description of the problem you are having with the bill acceptor 4 uvu N Ww Logic troubleshooting minimizes the time spent in removing and replacing parts that are not defective Some failures are caused by minor problems such as dirt or loose faulty connections Please check the following before replacing any parts e Clean any dirt or dust from the bill path e Coin changer inventory tubes are filled to their correct levels e Connectors are inserted correctly e Connector pins are not bent or broken e All wires are properly secured DIAGNOSTIC ERROR CODES Troubleshooting can be done by reading the number of flashes or blinks of light from the LED located inside the logic board cover Since the red LED is normally ON the number of flashes is the number of times it blinks OFF These flashes can be seen on the side of the logic box Figure 2 Diagnostic codes 2 8 14 and 18 are not used Codes 1 3 4 5 15 and 16 may appear during normal servicing of the MAG If the MAG is flashing a 5 code turn off power to the MAG for 10 seconds Reapply power to the MAG and diagnostic codes 6 7 9 10 11 12 13 and 17 will appear for approximately 30
7. Housing 15 91 3 15 Sensor Board Upper Housing 16 MP90 3 16 Upper Board Clip 17 MP90 3 17 Wire Clip 18 MP90 3 18 Shaft Pulley 19 MP90 3 19 Shaft Wheel 21 MP90 3 21 Board Stacker 43 PICTURE 1 2 3 4 5 COINCO PARTS LIST CONT D PART MP90 4 1 MP91 4 2 MP90 4 3 MP90 4 4 MP90 4 IF INTERMEDIATE RAME ASSEMBLY MP90 4 IF DESCRIPTION Lid Logic board Box Body Logic board Box Main Logic Board Sticker Serial Number Warranty Intermediate Frame with Bearings 44 CoinCo Authorized Service Centers Arizona 3226 S Fair Lane Tempe AZ 85282 Phone 602 431 0632 Chris Mattingly California 11618 E Washington Blvd Suite J Whittier CA 90606 Phone 562 692 3059 FLORIDA Tampa 6704 Benjamin Road Suite 200 Tampa FL 33634 Phone 813 249 7338 Bob Wilcox Ft Lauderdale American Changer 1400 NW 65 Place Ft Lauderdale FL 33309 888 741 9840 RMA Needed Georgia 4215 Wendall Dr SW Suite E Atlanta GA 30336 Phone 404 691 2777 Chuck Crockett Illinois 862 Eagle Dr Bensenville IL 60106 Phone 630 860 2650 Mike Durec Louisiana 524 Elmwood Pkwy Suite 190 Harahan LA 70123 Phone 504 734 0280 Frank Case Maryland 6655 Amberton Drive Bay NL Baltimore MD 21227 Phone 410 379 2680 Bill LeJune Massachusetts 60 Prospect Street Waltham MA 02453 Phone 781 894 4525 Kevin Cole 45 Missouri 1236 Dielman
8. Industrial CT St Louis MO 63132 Phone 314 725 0100 Charlie Pavia Ohio 225 Corporate Court Suite I Fairfield OH 45014 Phone 513 874 4460 Joe Steddom TEXAS Dallas 3031 Quebec Street Suite 115 Dallas TX 75247 Phone 214 638 3970 Houston 2500 Central Parkway Suite K Houston TX 77092 Phone 713 683 6558 Steve TenBarge Washington 1020 Industrial Drive Bldg 32 Seattle WA 98188 Phone 206 575 1999 Carl Goodson
9. Pin3 Pull up Pin4 Enable 5 Ground Pin6 Ground MDB Bill Validator Connector Pinl 24Vdc Power Pin2 Ground Pin3 Master Transmit Pin4 Master Receive Ticket Dispenser Connector 1 Ground Pin2 Switched 24Vdc Power Pin3 Ground Pin4 Ticket Notch Sensor Pin5 SensorInput NOT USED Power Cord Connector Pin N AC Power Neutral Pin E Earth Cabinet Ground Pin L AC Power 120V Line Button 1 4 Connectors 1 Lamp Pin2 Lamp Pin3 Ground Pin4 N O Switch Pin5 LED NOT USED Pin6 LED 2 NOT USED Main Logic Board Connector Pinl Ground Pin2 24Vdc Power Pin3 N C Pin4 N C Pin5 ccTalk Data Pin6 Address Select Pin7 Ground 13 4 2 0 Q 3 4 5 6 7 8 9 10 11 12 13 14 45 16 17 18 19 1 11 BOARD DESCRIPTIONS HHHHHI 220 Figure 5 Spiral Board UP A Button DOWN V Button SELECT SEL Button Out of Service LED connector Spiral Board Connector Hopper Connector Coin Acceptor Connector MDB Bill Validator Connector Ticket Dispenser Connector Power Switch I ON O OFF Fuse See Section 1 8 on page 11 Power Cord Connector Power Supply Board Main Logic Board Button 41 Connector Button 42 Connector Button 43 Connector Button 4 Connector Main Logic Board Connector MAG 2 COINCO MAG52SA ACCERTOR VALIDATOR
10. Pulse is chosen the display will prompt you to choose the logic level that will Enable the connected Coin Acceptor High or Low Choose High if using the standard Condor Plus The 10 enable line is a way for the Main Logic Board to disable the functioning of the Coin Acceptor when there is an error condition Dump The coin Dump feature is a way to empty the hopper and count the coins at the same time without having to take it out of the cabinet refer to the Hopper Information section on page 11 Choose whether to Enable or Disable the Dump feature inside this submenu 1 6 6 ANTI STRINGING PROTECTION HARDWARE STRING The third submenu inside the Hardware menu is used for Enabling or Disabling the Ticket Dispenser s Anti Stringing Protection feature Stringing refers to a method of defrauding any machine that uses a Bill Validator using string or tape attached to the end of a bill The bill is inserted into the machine and is yanked back out using the string or tape attachment after the Validator has credited the money This results in the thief getting his bill back in addition to the change or other item s dispensed by the machine The AC110 s Anti Stringing Protection feature will not totally prevent the machine from getting strung rather it is a method of limiting the amount of tickets and or money the thief is able to steal from the machine Choose Enable to Disable after entering the S
11. RESULT IN THE KIOSK BEING TORN OUT OF THE FLOOR OR TIPPING OVER RESULTING IN PERSONAL OR CUSTOMER INJURY ALONG WITH ELECTRICAL SHOCK Slide the AC110 into the desired final mounting location CAUTION THE CHANGER WEIGHS 120 POUNDS DO NOT EXERT YOURSELF SO THAT YOU MAY CAUSE AN INJURY Locate the four mounting holes at the base of the cabinet and mark their locations with a permanent marker or other legible marking device Move the AC110 out of the way drill the holes and insert the appropriate anchors if necessary BEFORE DRILLING THE MARKED HOLES ENSURE THAT THERE ARE NO ELECTRICAL WIRES TELEPHONE LINES GAS OR WATER LINES UNDER THE FLOOR WHICH DISRUPTING MAY CAUSE A LOSS OF LIFE OR PERSONAL INJURY Slide the kiosk back into position lining up the holes in the cabinet with the holes just drilled in the floor Thread and tighten all four bolts Verify that the machine is securely mounted If the changer is to be permanently connected through a conduit proceed to step 15 Feed the AC line cord out through the back or the left side of the changer by swapping the two brackets if necessary and then perform the following A Plug the male end into the AC wall outlet Do not use an extension cord unless allowed by the building electrical code B Installation is finished In order to continue you will need to purchase numerous electrical components We highly recommend HIRING a qualified electrician t
12. bad transformer on the Power Supply board can cause a blown fuse If the primary fuse blows the indication is that the green LED on the Power Supply will not light 1 Replace the fuse If the green LED now lights then there was a spike 2 If it does not light and the fuse blows again disconnect the hopper and validator connectors and try again If the green LED stays lit reconnect each component one at a time until you find the one blowing the fuse 3 Ifthe fuse still blows with all components removed from the MLB the power transformer is shorted To test the transformer use a multimeter set for ohms and measure across the primary 40ohms and the secondary 1 5ohms 1 9 2 Validator Faults When a validator fault occurs the validator s EEPROM shuts down the validator and sends an error code to the Logic Board s LCD display The Out of Service light on the front of the machine will illuminate for a validator fault 1 Validat Full The Bill Stacker is full of bills and should be emptied 2 Validat Motor Motor failure Either the Stacker or Transport motor has a failure repair or replace the unit 3 Validat Sensor One of the sensors inside the validator is not operating properly Check for a jammed bill if that is not the cause repair or replace the validator 4 Validat Checksum Checksum failure The validator s Logic Board programming has been corrupted repair or replace the validator 5 Validat Ca
13. connector blanking plate 24 Holding the connector blanking plate gently lift the end plate away from the rest of the hopper FIG 6 9 off Self EXIT tapping screws Blanking Blanking plate pos 2 plate pos 1 ADJACENT OPPOSITE To re assemble follow the above steps in reverse 3 5 TRACK PLATE REMOVAL First remove the end plate see section 3 4 See FIG 7 The elevator track amp final drive gear can now be removed by lifting up amp away from the center plate FIG 7 Final drive gear Plastic Elevator track 3 5 1 TRACK PLATE ASSEMBLY The following 3 sketches show how to take the track plate apart emble the track plate The following 3 sketches show how to ass 25 3 5 2 TRACK PLATE REPLACEMENT 1 The gray shaded area in FIG 7b is the track plate guide path FIG 7b CENTRE PLATE lt Place this side of elevator track To centre plate 2 Once the track plate is in position turn the track through 720 to ensure it is seated in the guide path correctly 3 5 3 FINAL DRIVE GEAR REPLACEMENT 1 the elevator track is in place the final drive gear can be fitted by placing the gear over its mounting spindle while lining the teeth up with the secondary drive gear adjust the elevator track so that the gear falls into place See FIG 7c 2 The end plate can now be re fitted see sec
14. for acceptance and may not accept an older tissue paper yet legitimate bill that low security might Choose High for better security or Low for a better acceptance rate 1 6 4 SETTING TICKET PAYOUTS PAYOUT Enter this menu to set the purchase price and ticket quantity for each of the AC110 s four selection buttons The first four settings in this menu are called Value settings and are the purchase prices for the four different ticket packages available with buttons 1 4 Use the UP and DOWN buttons to modify the current selection button price to between 0 25 and 99 00 in 0 25 increments and then press the SELECT button to save it and move to the next setting After the last Value setting for button 4 the next four settings are the ticket quantities for buttons 1 4 in order The Tickets quantities are the number of tickets that will be dispensed when a particular selection button is pressed and can be set to any number between 0 and 999 NOTE Setting the ticket quantity for any selection button to zero 000 will DISABLE that button meaning its Value will be ignored and it will never become active or blink After the last ticket quantity setting for button 4 the final setting is the value of the coins or tokens to be dispensed by the hopper This value can be set to any amount between 0 25 and 99 00 in 0 25 increments and is the number used by the Main Logic Board to calculate the quantity of c
15. series of settings For example the Accept submenu under Bills contains up to five bill denominations to choose whether to accept or reject These settings must be done in sequence all the way through for any changes to be saved Choosing Exit at any point in the middle of a series will return the program to Standby mode WITHOUT saving any changes 1 6 3 SETTING BILL ACCEPTANCE BILLS The first menu item contains settings that affect the Bill Validator Accept This submenu is used to specify which bill denominations will be accepted by the validator Choose whether to accept Enable or reject Disable each bill denomination in sequence Note The validator also has DIP switch settings for individual denomination acceptance Both the validator and the Logic Board must be set to Accept or Enable for a bill to be accepted Refer to the validator section of this manual for information on the validator s DIP Switch settings Factory default settings from American Changer enable all bills on the validator s DIP switches so they do not need to be changed all settings can be made with the Main Logic Board Security This setting applies to ALL bills Set whether to use High or Low security scanning of bills by the validator High security scanning limits bill acceptance parameters and makes it more difficult to pass a counterfeit bill For this reason though high security may require a crisper or newer bill
16. 60 min or Reset SW Version UNTK 2A B05 1 6 GUIDE TO PROGRAMMING THE AC110 TICKET DISPENSER KIOSK CAUTION The software settings on the Main Logic Board are programmed at the factory and do not need to be altered under normal circumstances Only if you wish to change the operation of your ticket dispenser should you enter the Program Mode to make changes The following is a description of the various menu options that are available in the Ticket Dispenser software Read the following for a detailed explanation of the menus that are used as well as instructions on how to access the Program Mode and how to make and save your desired changes It may be helpful to follow along in the Program Flow Chart on pages 7 8 while you read through the menu descriptions 1 6 1 STANDBY OPERATION When the AC110 s Main Logic Board is powered ON the unit will begin to run through a start up procedure which may take up to thirty seconds or more During this time the Bill Validator is being initialized so its motors may be heard cycling as the Main Logic Board MLB checks them this is normal Do not attempt to insert a bill into the validator while it is being initialized as it will only be rejected The Ticket Dispenser will be in the Standby state ready to accept bills once all motion has ceased and all indicator lights are showing a Ready condition In this state the MLB s LCD display will be illuminated by its backlight contin
17. DE MATCH UP THE PROBLEM THEN FOLLOW THE The Bill validator will not accept the bill but the Out of Service LED is not lit The bill validator pulls in the bill but rejects it every time The bill validator s red status LED is ON steady but it still will not accept the bill The validator s red status LED flashes a 5 error code The validator s red status LED flashes a 6 or 7 error code FOR TECHNICAL SERVICE OR TO OBTAIN A RETURN MATERIAL AUTHORIZATION NUMBER CALL 888 741 9840 SOLUTION SUGGESTIONS After every step re try operating the dispenser to see if the problem has been solved PROBLEM SOLUTION Ensure the Orange and Black wires going to the Out of Service LED are connected its Red and Black connectors respectively Check for 24VDC between the Orange and Black wires If voltage is present replace the LED Replace the validator harness Replace the validator Replace the Main Logic Board Clean the validator refer to pages 17 18 for instructions Remove the lower housing of the validator see page 15 Ensure the center wheel spins freely Push straight down on it gently to loosen Make sure that the bill denomination being rejected is enabled by BOTH the validator AND in the Main Logic Board program Refer to pages 16 17 for the validator and page 9 for the MLB The validator may be flashing an error code Open the changer door and check the validato
18. SECTION Operation and Service Manual PAGE 2 1 Removing the Bill Box 15 2 2 Removing a Bill Jam 15 2 3 Setting the Bill Types 16 17 Accepted 2 4 Cleaning the Validator 17 18 2 4 1 Cleaning the Sensors 18 2 4 2 Cleaning a Salted Unit 18 2 5 Replacing the Belts 19 2 6 Troubleshooting amp Error 20 Codes 14 2 1 REMOVING THE BILL BOX To remove the 500 bill stacker from the CoinCo validator follow the picture below Figure 4 BILL BOX TAB BILL BOX 2 2 REMOVING A BILL JAM From time to time a foreign object or ripped bill will become caught in the validator Follow the picture below to remove the item A 4 hel aye LOCKING TAB LOWER MAINFRAME HOUSING 15 2 3 SETTING THE BILL ACCEPT DIP SWITCHES Figure 1 SwircH F High Security Standard Acceptance Accepts bills Accepts bills in both directionsonly face directions face up up green seal first Serial or Parallel Pulse Interface Interface 20 Accept 20 Reject 10 Accept 10 Reject 5 Accept 5 Reject 2 Accept 2 Reject 1 Accept 1 Reject FACTORY DEFAULT SETTINGS 2 4 CLEANING THE BILL VALIDATOR Refer to the pictures below and the procedure on the next page to clean the bill validator every 4 6 months PUSHER PLATE ENCQDER SENSOR LOWER HOUSING CENTER DRIVE BELT LEFT amp RIGHT OPTIC SENSORS CHASSIS BELT LEFT amp RIGHT CENTER OPTIC SENSOR ALIGNMENT SENSORS
19. TICKET DISPENSER KIOSK OPERATIONS MANUAL MODEL AC110 American Changer Corp Parts amp Service 888 741 9840 1400 NW 65 Place Sales 800 741 9840 Ft Lauderdale FL 33309 Fax 954 917 5204 Internet Address www americanchanger com Service Questions E mail service americanchanger com Rev UNTK 2A B05 12 21 06 Table of Contents SECTION 1 SET UP amp INSTALLATION 1 1 Uncrating amp Setup 1 2 Ticket Loading 1 3 Operating Instructions 1 4 Equipment Indicator Lights 1 5 Mounting Instructions AC110 Program Flow Chart 1 6 AC110 Programming Guide 1 6 1 Standby Operation 1 6 2 Accessing Program Menus 1 6 3 Setting Bill Acceptance 1 6 4 Setting Ticket Payouts 1 6 5 Hardware Settings 1 6 6 Anti Stringing Protection 1 7 Hopper Information 1 7 1 Using the Dump Feature 1 7 2 Coin Token Sizes 1 8 Fuse 1 9 Out of Service Conditions 1 9 1 Blown Fuse 1 9 2 Validator Faults 1 9 3 Hopper Faults 1 9 4 Spiral Board Fault 1 9 5 Ticket Dispenser Faults 1 10 Board Connector Pin Definitions 1 11 Board Descriptions SECTION 2 BILL VALIDATOR 2 Removing the Bill Box 2 2 Removing a Bill Jam 2 3 Setting the Bill Types Accepted 2 4 Cleaning the Validator 2 4 1 Cleaning the Sensors 2 4 2 Cleaning a Salted Unit 2 5 Replacing the Belts 2 6 Troubleshooting amp Error Codes SECTION 3 COIN HOPPER 3 1 Coin Box Removal amp Assembly 3 2 Exit Window Replacement 3 3 Logic Bo
20. The 0000 will be a 4 digit number indicating the amount of tickets that could not be dispensed and are owed to the previous customer in order to complete the transaction NOTE Actually there will be 2 tickets remaining inside the dispenser This is a necessary remainder because of the dispenser s sensor location to prevent any extra un paid for tickets from being dispensed Refill the Ticket Bin with tickets and load the dispenser by following the Ticket Loading instructions on pages 4 5 2 Ticket TimeOut This is a special case of the Tickets 0000 error message that will be displayed only when the machine runs out of tickets but none are owed to the previous customer The last payout was completed but the dispenser s sensor recognized the end of the ticket string so no further ticket payouts are possible VOTE 2 tickets will remain inside the dispenser Refill the Ticket Bin with tickets and load the dispenser by following the Ticket Loading instructions on pages 4 5 1 10 BOARD CONNECTOR PIN DEFINITIONS Out of Service LED Connector Pinl 24Vdc Pin2 Switched Ground Spiral Board Connector 1 Ground Pin2 424Vdc Power Pin3 5Vdc Pin4 N C Pin5 ccTalk Data Pin6 N C Pin7 Ground Hopper Connector Pil Ground Pin2 24Vdc Power Pin3 5Vdc Pin4 N C Pin5 ccTalk Data Pin6 Address Select Pin7 Ground Coin Acceptor Connector Pinl 24Vdc Power Pin2 Coin Pulse
21. aning Under NO circumstances should any solvent or foam type cleaner be used 29 4 4 PROGRAMMING THE COIN ACCEPTOR The Condor Plus is capable of accepting up to 12 different coins tokens The coins tokens are programmed into any of 12 memory locations or windows in the Condor Plus Each window has its own assigned value depending on the American Changer machine that is currently being used Table 1 Table 2 and Table 3 show the values associated with each coin window for all American Changer machines Table 1 For American Changer models equipped with the AC1065 Universal Main Logic Board this board can be identified by its green backlit LCD display Condor Plus set up as Coin Acceptor pue Table 2 For American Changer models equipped with the AC1065 Universal Main Logic Board this board can be identified by its green backlit LCD display Condor Plus set up as Validator Teen sss 2 7 A 30 Table 3 For American Changer models equipped with the AC1061 AC2061 or AC8060 2 Mono Double or Tokenstation Main Logic Boards The Mono and Double boards can be identified by red 7 segment displays and DIP Switches located near the tops of the boards while the Tokenstation board can be identified by the large circular battery in the top middle of the board Number Position 1 1 x 259 j c so To program a coin first locate the LED Rotary Swit
22. ard Replacement 3 4 End Plate Removal 3 5 Track Plate Removal 3 5 1 Track Plate Assembly 3 5 2 Track Plate Replacement 3 5 3 Final Drive Gear Replacement _ 3 6 Gearbox Assembly 3 7 Motor Replacement SECTION 4 COIN ACCEPTOR 4 1 Condor Plus Parts amp Connectors 4 2 Coin Dimensions 4 3 Cleaning the Coin Acceptor 4 4 Programming the Coin Acceptor 4 4 1 Programming Coins Tokens for Acceptance 4 4 2 Enabling amp Disabling Coins Tokens 4 4 3 Erasing All Programmed Coins 4 4 5 SECTION 5 TICKET DISPENSER 5 1 Ticket Dispenser Diagram 35 5 2 Ticket Dispenser Feature Descriptions 36 5 3 Dispenser Specifications 36 SECTION 6 TROUBLESHOOTING 6 1 Troubleshooting Guide 37 38 SECTION 7 PARTS LISTS 7 1 AC111 115 125 Cabinet Parts 39 7 2 DL 1275 Ticket Dispenser Parts 40 7 3 Coinco Validator Parts 41 44 Coinco Authorized Service Centers are listed at the end of this manual pg 45 Specifications 120 Volts AC 50 60 Hz Controller 10W Hopper 17W max Validator 60W max 12 Vdc 0 4A avg 1 7A Max 24 Vdc MDB Protocol 24 Vdc Pulse Protocol 24 Vdc ccTalk Serial Protocol 32 130 degrees Fahrenheit Operating voltage Power consumption Interface to Ticket Disp Interface to Validator Interface to Coin Mech Interface to Hopper Operating temperature Warranty The CoinCo MAGS52SA Validator is under warranty for two years from date of purchase The
23. ardware Dump menu in order for the following to work refer to page 10 l 2 Open the Ticket Dispenser door to gain access to the MLB and the hopper Place a suitable container or bag in front of the hopper s Coin Exit to catch the dispensed coins tokens Locate the UP A button on the Main Logic Board see Fig 4 Press and hold the UP button to initiate the Hopper Dump feature of the AC110 After one second the display will prompt Dump Hopper to alert the user that the Hopper Dump feature has been activated Continue holding the UP button for three more seconds total 4 seconds until the Coin Hopper motor begins to run and then release the button The coin Dump can be cancelled at any time before the hopper motor turns ON simply by releasing the UP button After the hopper begins emptying it will continue to run until manually stopped by pressing the SELECT SEL button on the Main Logic Board It may be stopped at any time or allowed to run until empty Note the LCD Display while the Hopper is running A count of the number of coins being dispensed is displayed and is continually updated during the Dump If allowed to continue until the Hopper is completely empty this count will show the quantity of coins tokens that were in the Hopper before dumping commenced Hopper Coin Bin Load the coins into this hole 1600 quarters max Coin Exit Window Coin Counting amp Securit
24. cator Manufactured in the UK by Money Controls UK Ltd WWW moneycontrois com Rotary Switch Program Button Accept Side Reject Side Fig 1 Front View Fig 2 Side View Fig 3 Rear View 4 2 COIN DIMENSIONS The accepted range of coin sizes is shown below Diameter 15mm to 32 5mm 0 59 to 1 28 Thickness 1 5mm to 2 85mm 0 059 to 0 112 For coins larger than 32 5mm in diameter or 2 85mm in thickness please contact American Changer modified Condor Plus coin acceptors are available For example for coins larger than 3 85mm sections of the diverter assembly are removed For coins thicker than 2 85mm a selection of spacers is available The spacers open the debris flap wider than standard However when a Condor Plus is built to accept larger coins tokens its performance in discriminating smaller coins may be reduced due to the increased space allowing the coins to rattle or bounce through the acceptor 4 3 CLEANING THE COIN ACCEPTOR The coin path area should be cleaned regularly every 100 000 coins or 3 months whichever occurs sooner to ensure proper operation of the Condor Plus Dirt dust or any other grimy buildup can impair the coin acceptor s sensors causing inaccurate discrimination and acceptance of coins and tokens To access the coin path area pull down on the top of the debris flap swinging it open by hand refer to Fig 2 Use ONLY a cloth dampened with water for cle
25. ch and Program Button on the rear of the acceptor refer to Fig 3 Perform the following instructions referring to Table 1 Table 2 or Table 3 to program a coin or token into an individual window Note e The dollar amount that gets counted by the Logic Board when a coin or token is accepted depends upon which window the coin token is programmed into For example on the AC1061 or AC2061 Logic Boards quarters and 1 coins are usually programmed into windows 1 4 but users tokens worth 0 25 and 1 00 could just as well be programmed for acceptance into those slots e Only one coin token can be programmed to a single window Programming erases the coin information that was previously saved and replaces it with the new coin information Windows can be programmed and reprogrammed as many times as needed e Do not program the same coin token into multiple windows This will cause the unit to reject the coin token 31 Note 4 4 1 Programming Coins Tokens For Acceptance Set the Rotary Switch to the desired window position to be programmed use a small screwdriver to turn the arrow in the center Use Table 1 Table 2 or Table 3 to determine the proper position for the coin token value you would like to use The coin acceptor s LED should be solid green indicating normal operation Press the Program Button once The LED should turn solid red and remain that way until programming is completed Pass the required number of coins t
26. dition or the wiring harness may be loose or unplugged or the hopper may need to be repaired or replaced Note The hopper must be plugged into the proper connector see Fig 4 2 Hopper NoPay This code signifies that a payout signal was sent to the hopper but the hopper did not dispense any coins tokens Check the hopper for a possible coin jam exit blockage or other mechanical fault If nothing can be found have the unit repaired or replaced 3 Hopper OptoBlkd An optical sensor near the exit window is being blocked The exit path may be obstructed or the Optic Board may be bad Repair or replace 4 Hopper Current The maximum current level for the hopper is being exceeded Inspect for a jammed coin preventing the coin Elevator Track from moving or a stalled or shorted motor Repair or replace the hopper 5 Hopper Fraud Something blocked the Hopper s security sensor Inspect for a jammed coin or other obstruction near the coin exit window repair or replace the hopper 6 Hopper TimeOut The coins tokens were not dispensed from the hopper within a specific time Check the hopper for any coin jams or mechanical obstructions preventing coins from exiting Have the unit repaired or replaced 12 7 Hopper Low This is the most common error it signals Low Coins in the hopper Refill the hopper with coins or tokens If you have enough coins in the hopper to cover the gold colored plates at the bottom of the coin bin
27. e adjusted to engage immediately when a ticket is pulled Minimum of 1 8 from brake wheel OPTO SENSOR Included as part of the controller is an opto electronic beam sensor which detects the notch between tickets The output of the ticket sensing circuitry is an open collector transistor OPTO SENSOR DUST COVER In addition an optical sensor dust cover is also included to eliminate the possibility of ticket dust accumulating on the optical sensor This increases the accuracy of the ticket count and reduces maintenance ROLLER TENSION SPRING The roller tension springs keep constant tension on tickets to insure proper delivery and to prevent the tickets from being pulled through when the dispenser is idle To increase the tension loosen the screw and move the spring forward Tension is correctly adjusted when tickets cannot be pulled from the dispenser and the validation rollers lightly emboss the tickets LOCATING SPRING The ticket guide spring insures that the notches in the tickets pass through the opto sensor To decrease tension loosen the screw and move the outer tension spring up This changes the tension on the inner spring The tickets should be snug between the spring and the side plate but not deformed by the excess tension The spring is adjusted at the factory for 1 5 32 wide tickets and positioned 1 8 from the ticket guides QUICK RELEASE FACE PLATE The dynamic new design allows the ticket dispenser to quickly rel
28. e two white 4 position connectors are fastened securely If necessary pull the connections apart and reattach them properly Replace the Ticket Dispenser wiring harness Replace the Ticket Dispenser The hopper has run out of coins Fill the Hopper with enough coins to cover the gold colored metal plates located at the bottom The Out of Service LED is of the hopper s coin bin where you pour the coins lit and the Main Logic Board the hopper wire harness that extends from the back of daban e hopper plate for chipped pieces or other damage is displaying a Hopper Check the continuity of the hopper harness from the 12 pin Low Error Message connector back to the Main Logic Board You should get 0 Ohms Clean the gold contact plates with steel wool or fine sandpaper Replace the hopper wire harness Replace the hopper The Out of Service LED is lit The MLB is displaying Refer to the Out of Service Conditions section on pages 11 12 for a listing of all software error codes and common solutions any other error message The green LED on the Power Bad 5Vdc or 3 3Vdc regulator on the Main Logic Board Supply Board is lit but there The Main Logic Board s programming may have been corrupted is no red heartbeat LED on The Hopper or the Validator may be shorted Replace main logic board the Main Logic Board Replace the hopper 37 6 1 TROUBLESHOOTING GUIDE TO USE THE TROUBLESHOOTING GUI
29. ease from its face plate on your cabinet or ticket door This can be done manually and no tools are needed This gives you complete access to the front of the rollers and to the ticket guides Plus you can snap out one ticket dispenser and immediately replace it with another in just seconds TICKET STOP ADJUSTMENT The ticket stop adjustment allows you to position the tickets while the machine is off The tickets should protrude through the slot at least 1 16 The ticket dispenser PC board is mounted on spacers with two screws and washers in two slotted holes Loosening the screws and moving the board forward will allow the tickets to stop further out beyond the edge of the slot S 3 DISPENSER SPECIFICATIONS The quick release faceplate greatly improves serviceability and reduces maintenance Now standard on all Deltronic Labs Ticket Dispensers e Low voltage operations only 12V DC e Dispenses 2 L x 1 5 32 W tickets STANDARD e Solid state output allows interfacing with electronic games Dispenses 4 L x 1 5 32 W tickets e Compact size only 3 1 8 W x 4 H x 5 1 2 L e One year warranty e Weight 2 1 4 165 e Standard faceplate 4 H x 3 3 4 W e Validation diamond mark identifies tickets e 12V meter output that have been dispensed e CE when requested e Adjustable ticket stop 36 6 1 TROUBLESHOOTING GUIDE TO USE THE TROUBLESHOOTING GUIDE MATCH UP THE PROBLEM AND THEN FOLLOW THE SOLUTION SUGGESTIONS After every step re try
30. echTool user programming mode Set the Rotary Switch back to position Press and hold the Program Button until the LED turns to solid green and then release it 4 4 3 Erasing All Programmed Coin Windows Enter the MechTool user programming mode Set the Rotary Switch to position 0 make sure the LED is solid green indicating normal operating mode Press and hold the Program Button until the LED begins to flash yellow and then release it Turn the Rotary Switch to position 9 while the LED continues to flash yellow Press the Program Button two times the second time within 0 5 seconds of the first time The LED should blink red momentarily to confirm coin window erasure and then return to flashing yellow Note The second button push is included as a safety measure Failure to do so will result in the coin windows remaining intact Exit the MechTool user programming mode Set the Rotary Switch back to position Press and hold the Program Button until the LED turns to solid green and then release it 33 DELTRONIC LABS INC 5 DELTRONIC LABS INC MODEL DL 1275 TICKET DISPENSER PAGE 5 1 Ticket Dispenser Diagram 35 5 2 Ticket Dispenser Feature 36 Descriptions 5 3 Dispenser Specifications 36 MODEL DL 1275 TICKET DISPENSER 34 Quick Release Ticket Dispenser Features Removabiotop All Models Locating spring Roller tension spring Bottom metal ticket guide Validation rollers e
31. gic Board B OFF The unit is not receiving power Make sure the Main Logic Board is switched ON check the Spiral Board Harness connection 1 5 MOUNTING THE 110 IF YOU ARE UNSURE IN ANY WAY IN PROCEEDING WITH THE FOLLOWING STEPS PLEASE HIRE A LOCAL PROFESSIONAL ELECTRICIAN TO MOUNT YOUR CHANGER FOR YOU 1 Disconnect any and all AC power going to the AC110 kiosk unplug the AC Line cord from the wall 2 Remove the Hopper the Ticket Bin and the Coin Bin from the cabinet 3 Note You will need to verify with the building code if it is allowable to plug the changer into a 3 prong grounded outlet If it is not there must be 120VAC run through conduit or other means that meet local codes to the changer If conduit is not required proceed to step 6 10 11 12 13 14 15 Let the electrician run the conduit install the new breaker wire and help decide how the wiring will enter the changer from the back or the left side After the conduit has been installed proceed with the mounting Find an appropriate space on the floor to bolt the ticket kiosk into Depending on what the floor is made of the appropriate bolt anchors should be used Consult a professional with any questions you may have NOTE MOUNTING THE KIOSK WITH LESS THAN THE FOUR HOLES PROVIDED MAY BE DANGEROUS EACH HOLE NEEDS AT LEAST A 4 BOLT THROUGH IT TIGHTENED SECURELY TO THE FLOOR MOUNTING THE UNIT IN ANY OTHER WAY MAY
32. gram Button once The LED should begin flashing alternately green and yellow Move the Rotary Switch to the position of the coin token to be enabled refer to Tables 1 and 2 Note Enabling a coin window will have no effect unless it is already programmed Press the Program Button once the LED should return to flashing yellow only To enable another coin window repeat this procedure starting from step 3 otherwise continue to step 6 Exit the MechTool user programming mode Set the Rotary Switch back to position Press and hold the Program Button until the LED turns to solid green and then release it To Selectively Disable Programmed Coins Note 1 This procedure does not affect any other coin only the selected coin window Enter the MechTool user programming mode Set the Rotary Switch to position 0 make sure the LED is solid green indicating normal operating mode Press and hold the Program Button until the LED begins to flash yellow and then release it Turn the Rotary Switch to position F while the LED continues to flash yellow Press the Program Button once The LED should begin flashing alternately green and yellow Move the Rotary Switch to the position of the coin token to be disabled refer to Tables 1 and 2 Press the Program Button once the LED should return to flashing yellow only To disable another coin window repeat this procedure starting from step 3 otherwise continue to step 6 Exit the M
33. hine Screw 4 MP90 1 4 Main Frame Plastic 5 MP91 1 5 Mask Gold Mounting Bracket 6 MP90 1 6 Bill grounding spring 7 MP91 1 7 Machine Nut 41 COINCO PARTS LIST CONT D La st e VR _ 6 SS u 1 BELTS ONLY MP91 2 10 PICTURE PART DESCRIPTION 1 MP90 2 1 Bottom Lower Housing Cover 2 MP90 2 2 Transformer holding hose 3 MP90 2 3 120VAC Transformer 4 MP90 2 4 Lower Spring Anti Cheat Lever 5 MP91 2 5 Lower Mounting Anti Cheat Lever 6 MP90 2 6 Lower Anti Cheat Lever 7 MP90 2 7 Lower Housing Assembly Complete 8 MP90 2 8 Belt Center 9 MP90 2 9 Lower Anti Cheat Assembly Complete 10 MP90 2 10 Plastic Wheels amp Rubber Belts 10 MP91 2 10 Rubber Belts ONLY Each 11 MP90 1 11 Shaft Drive 12 MP90 2 12 Spring MAG 13 MP90 2 13 Screw 4 Plastic 14 MP90 2 14 Roller Idler 15 MP91 2 15 Sensor Board Lower 16 MP91 2 16 Pulley amp Hub Assembly Complete 42 COINCO PARTS LIST CONT D PICTURE 4 PART DESCRIPTION 1 MP90 3 1 Dust Cover 2 MP90 3 2 Upper Transport amp Hub Assembly Complete 3 MP91 3 3 Motor Transport amp Gear Assembly Complete 4 MP90 3 4 Wheel Encoder 5 MP90 3 5 Stacker Push Plate Assembly 8 MP90 3 8 Spring Belt Tension 9 MP90 3 9 Motor Stacker Assembly Complete 10 MP90 3 10 Pulley Idler 11 MP90 3 11 Lower Transport Pulley amp Hub Assembly 13 MP90 3 13 Belt Upper Housing 14 MP90 3 14 Frame Upper
34. imp amp wire from the studs WASHER Y CRIMP NUT LY amp WIRE Y LOCKING STUD Refer to FIG la 4 Remove the 5 screws indicated B which hold the coin box to the center plate N Soff Self tapping screws 5 Gently lift the coin box away from the rest of the hopper Refer to FIG 1b NOTE The logic board amp stirrer are located in the coin box 22 As the coin box is being removed carefully slide the logic board out The stirrer may stay with the coin box or fall onto the center plate ACCESS IS NOW AVAILABLE TO THE LOW LEVEL SENSE PLATES THE MAIN PCB THE EXIT WINDOW THE MOTOR TERMINALS amp PART OF THE WIRING LOOM COIN BOX ASSEMBLY Firstly locate the stirrer in the coin box as shown in FIG 12 FIG 12 Stirrer location 1 Stirrer location 2 COIN BOX ASSEMBLY cont FIG 12b 2 Line up the center plate amp coin box as shown below FIG 12a 3 Route the ribbon cable as shown below 4 Fit the logic board into slots shown below 5 Feedthe level sense wires through the slot shown below FIG 12c FIG 12a Ribbon cable clamps 7 Align the center plate amp coin box amp push together 8 Turn the hopper over amp refit the screws 9 Refit the level sense wires Slot 3 2 EXIT WINDOW REPLACEMENT 1 First remove the coin b
35. into the main frame 15 Remount the bill box 16 Apply power and insert bills to verify that the unit is functioning properly 6 OR 7 ERROR CODE FLASHES The cleaning procedure for this common occurrence is listed below Just follow these steps 1 If this code has occurred on a new machine or one that the validators DIP switches were just changed Ensure that all the white plugs on the side of the validator board away from the red LED are plugged in securely 2 Remove the bill box 3 Turn the Changer ON then OFF in an attempt to stop the metal push plate so that it COASTS into the fully outward position 4 Using an air compressor or a can of compressed air blow out the area behind the push plate until it is completely free of all dust and lint 5 Turn the changer power back on so that the push plate returns to the inward position If the same error code persists repeat steps 1 3 concentrating on the top center area behind the plate 6 Replace the bill box 2 5 REPLACING THE BELTS Every 2 3 years the belts on the CoinCo will wear out To replace them remove the validator components down to the picture show Refer to the parts diagram at the end of the manual for help getting to this point INTERMEDIATE INTERMEDIATE FRAME INTERMEDIATE FRAME BELTS CENTEA DRIVE BELT LEFT amp RIGHT OPTIC SENSORS CHASSIS BELT ERAGE CENTER OPTIC SENSOR ALIGNMENT SENSORS 19 2 6 TROUBLESHOOTING GUIDE Of
36. lower housing is dry place it back into the mainframe so that the tab on the bottom locks into place 9 Blow the dust out of the encoder wheel and its sensors It may be necessary to extend the stacker plate to access the encoder wheel Supplying power to the unit momentarily can do this so that the stacker plate extends 10 Remove dust from the transport belt areas and from any other places of build up 11 Remount the bill box 12 Apply power and insert bills to verify that the unit is functions property 2 4 2 CLEANING PROCEDURE FOR SALT WATER POLLUTED UNITS Note Petroleum based cleaners and Freon based propellants can damage plastic and some electronic components Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar the plastic These items should never be used when cleaning the BA30 bill acceptor Procedure 1l Remove power from the bill acceptor 2 Remove the bill acceptor from the vending machine 3 Open the bill box lid and verify that the stacker plate is in the stand by home position If it is not in the home position apply power and observe that the stacker plate returns home Warning If moisture is present allow the unit to dry thoroughly before applying power to avoid possible shock hazard If the stacker plate does not return to the home position remove power and carefully remove the bill box to avoid damaging the bill box and or stacker
37. mboss tickets Quick Release Optical Face Plate sensor w dust cover e Ticket stop adjustment 4 Braking system Brake bracket Deltronic Labs INC Lone Chattont PA 18914 215 997 8616 FAX 215 997 9506 www deltroniclobscom 35 1 2 4 5 6 7 8 9 10 11 5 2 DL 1275 TICKET DISPENSER FEATURE DESCRIPTIONS TOP METAL TICKET GUIDE For servicing the top metal ticket guide can be removed and replaced With the unit facing you gently spread side plates with thumb and index finger Rotate guide to the right clockwise as viewed from the front of the dispenser to a 45 angle snapping the left side tab out of its slot and pull straight back When replacing simply reverse these steps Note there is no need to spread side plates while replacing guide Tilt to right and insert right tab first Note When PCB has opto sensor cover guide is inserted over sensor then directed down to right Be sure guide is BELOW brake bracket screws when replaced BOTTOM METAL TICKET GUIDE The longer more durable ticket guide extends through the faceplate allowing for better guidance Plus a larger opening in the faceplate prevents curled tickets from catching BRAKING SYSTEM Our impressive new braking system eliminates brake slippage allowing foolproof accurate dispensing The new design also reduces wear and tear on the dispenser BRAKE BRACKET The brake is easily accessible and can b
38. o perform the following A Install the conduit box on the conduit entering the cabinet through the back or left side of the cabinet B Secure the 3 wires hot neutral and ground to the AC wall outlet The ground wire should also be directly attached to the cabinet ground terminal C Plug the male end into the AC outlet just installed D Properly fold the line cord to avoid sharp corners and any other damage E Installation is finished AC110 TICKET DISPENSER PROGRAM FLOW CHART MAIN 000000 00 PAYOUT HARDWARE Hardwr PAGE 8 ACCEPT Choose Enable Disable or Exit Choose Enable Disable or Exit Choose Enable Disable or Exit Choose Enable Disable or Exit Choose Enable Disable or Exit SECURITY Sec Choose High Low or Exit Set Button 1 Value 0 25 99 00 Set Button 2 Value 0 25 99 00 Set Button 3 Value 0 25 99 00 Set Button 4 Value 0 25 99 00 Set Button 1 Tickets 000 999 Set Button 2 Tickets 000 999 Set Button 3 Tickets 000 999 Set Button 4 Tickets 000 999 Set Coin Token Value 0 25 99 00 SW Version UNTK 2A B05 HOPPER Choose Enable Disable or Exit Choose High Low or Exit AC110 TICKET DISPENSER PROGRAM FLOW CHART HARDWARE Hardwr COIN ACCEPTOR CoinAcc Choose Enable Disable or Exit ENABLE DISABLE Set value 020 200 Set minutes 005 120 Set 15 30 45
39. oins or tokens that will constitute any change that may be necessary EXAMPLE 1 With the Payout settings as follows Button 1 1 00 1 ticket Button 2 5 00 5 tickets Button 3 10 00 12 tickets Button 4 20 00 25 tickets Hopper 0 25 Quarters customer who does not have a 20 bill but has one 10 bill and two 5 bills can still buy the 20 00 package and get the 5 bonus tickets by inserting all three bills and pressing button 4 EXAMPLE 2 With the Payout settings as follows Button 1 1 00 4 tickets Button 2 5 00 20 tickets Button 3 10 00 40 tickets Button 4 20 00 80 tickets Hopper 1 00 Dollar Coins A customer who has a 20 00 bill but who wants to purchase only 5 00 worth of tickets can insert the 20 00 and press button 2 20 tickets will be dispensed along with 15 1 coins for change NOTE Always run tests once the values and ticket quantities for the four selection buttons have been set to be sure they are correct and how you want them before final installation of the kiosk The payouts can be set and reset as often as needed and can be changed at any time to meet your requirements 1 6 5 HARDWARE SETTINGS HARDWARE The ticket dispenser s Hardware settings menu contains as one may expect settings that control the function of the unit s different hardware devices It includes submenus for the Coin Hopper and the Coin Acceptor and also submenus f
40. okens typically 8 10 through the unit When programming is complete the LED will begin flashing green Note It is advisable to use several different coins tokens of the same type when programming rather than just one This will program the acceptor to better account for the minute variations between individual coins tokens by exposing it to a sample that more accurately represents the entire coin token population If the LED has not begun blinking green after entering 20 coins the procedure has failed Press the Program Button once the LED will return to solid green recheck your coin sample and begin again at step 1 Press the Program Button once the LED should return to solid green If programming another coin window move the Rotary Switch to the new location and follow the same procedure as above beginning at step 2 If no further windows are to be programmed return the Rotary Switch to position 0 for normal operation 4 4 2 Enabling amp Disabling Coins Tokens Enabling or disabling coins tokens has no effect on their identification information stored in memory it only affects their acceptance To Enable All Programmed Coins T Enter the MechTool user programming mode Set the Rotary Switch to position 0 make sure the LED is solid green indicating normal operating mode Press and hold the Program Button until the LED begins to flash yellow and then release it Turn the Rotary Switch to position C while the LED con
41. operating the dispenser to see if the problem has been solved Ensure the ticket dispenser is plugged in Ensure the ON OFF switch is rocked to the ON position I j Unplug the female end of the line cord from the main logic board The ticket dispenser is AC connector and plug it in again tightly completely dead The green Measure the AC voltage at the outlet or check the breaker fuse LED on the main logic board box You can also plug another item into the AC wall outlet to is not lit ensure there is power present at the outlet Inspect the AC line cord for cuts or abrasions Check the Main Fuse on the Power Supply Board Replace the Power Supply Board Replace the line cord The ticket dispenser has run out of tickets It may be possible though that the ticket bin still has tickets remaining but the string was broken due to a snag or misfeed In either case re load the dispenser per the instructions on pages 4 5 NOTE The 4 digit number if shown on the display is the quantity of tickets that could not be dispensed when the error occurred The Out of Service LED 15 lit and the Main Logic Board Clear any tickets or foreign material that may be jamming the is displaying a Tickets Dispenser or its exit slot preventing tickets from moving freely 0000 Error Message Check the Ticket Dispenser wiring harness Ensure that the red 5 position connector is pushed all the way onto the Logic Board pins and th
42. or controlling the Coin Dump and Anti Stringing Protection features Hardware settings for the machine are made at the factory when ordered so they should not need to be accessed unless the operation of the ticket dispenser is to be modified with the exception of Anti Stringing Protection It is at the owner s discretion whether or not to implement the Anti Stringing Protection feature so if enabled there are some settings that are required Hopper In this submenu choose whether to Enable or Disable the use of the Coin Hopper The Ticket Kiosk is designed for use with a hopper but in the event that the hopper is not working this setting allows the machine to continue dispensing only tickets by suppressing the hopper errors NOTE When disabling the hopper it must be disconnected from the system Either remove the hopper from the cabinet completely or unplug the hopper harness from the Main Logic Board s hopper connector refer to Figure 4 Coin Acceptor There are three initial menu choices in the Coin Acceptor submenu These are Pulse None and Exit Press SELECT to choose Pulse if a Coin Acceptor that uses pulse communication is connected this is the only type currently available for use in the AC110 The included Condor Plus Coin Acceptor is a Pulse Coin Acceptor so choose Pulse if it is to be used Choose None if there is no Coin Acceptor connected or Exit to go back to Standby mode without saving any changes If
43. otal reaches the set price of the least expensive button that button will begin blinking As more money is added and the total continues rising each of the other buttons will begin blinking as their set prices are reached The blinking indicates that the button has become active and will trigger the machine to pay out when pressed When a selection is made by the pressing of a single button the set number of tickets will be dispensed through the ticket slot in the front door Only tickets will be dispensed if the amount of money accrued by the machine was exactly equal to the button price If more money was entered into the machine than the price of the button pressed the hopper will automatically dispense the amount of change owed Once the ticket dispensing and change payout if necessary is complete the machine is ready to begin accepting money for another transaction If at any time the red Out of Service light on the front door turns ON solid the Bill Validator and the Coin Acceptor will be disabled and the machine will cease operation This can happen for a number of reasons including running low on coins running out of tickets or an error such as a bill jam in the validator When the Out of Service light is lit please do the following A Unlock and open the front door so the LCD screen on the Main Logic Board can be seen B Read the Error Message that is being displayed on the screen and take the a
44. ox see section 3 1 This will then enable access to the exit window 2 Unscrew amp remove the 2 fixing screws See FIG 4 3 Remove the exit window from the center plate 4 Unclip amp remove the 10 way ribbon cable header FIG 4 3xLEDS LIGHT GUIDE 2 2 2x FIXING 6 Lift the centre plate to meet the coin box FIG 12b SCREWS amp c 10 WAY LOCKING HEADER 5 Tore assemble follow the above steps in reverse 23 1 s FIG 5 3 3 LOGIC BOARD REPLACEMENT First remove the coin box see section 3 1 This will then enable access to the logic board LOGIC BOARD CONN 1 4 LOGIC BOARD 10 way ribbon IDC socket CONN 1 Move the two ejector arms at right angles to amp away from the connector if fitted This should release the socket from the header Clasping the connector between thumb amp forefinger pull away from pin header 14 way crimp socket CONN 2 Gently unclip the friction lock from the connector housing Clasping the connector between thumb amp forefinger pull away from pin header The Logic Board is now released To re assemble follow the above steps in reverse 3 4 END PLATE REMOVAL Place the hopper in front of you as shown looking at the outside of the end plate Refer to FIG 6 Remove the 9 screws indicated B which hold the end plate to the center plate Locate the position of the
45. ox To open the door take the Hex handle out of the envelope that this manual came in The locks are the screw in type so insert the handle into the hole and turn it counter clockwise at least 10 times until the door opens Inspect for any connectors or components that may have been dislodged during shipping To re close the door hold it closed and insert the Hex handle into the hole turning it clockwise until tight The lock and keys for your dispenser will be inside the manila envelope also To install the lock insert the cylinder into the round hole so its notch lines up with one of the grooves and push it all the way back until it stops Turn the key exactly turn counter clockwise and remove the key NOTE The only way to get a duplicate set of keys made is to save the silver tag that comes between the keys Write your ID here TEST Before permanently installing the dispenser do a functional test to verify that there is no shipping damage to your new dispenser 1 Install the Coin Bin on the right sidewall of the inside of the unit Slide the studs through the keyholes on the side of the bin and push down to lock the bin in place The chute should be facing forward toward the door 2 Install the Ticket Bin on the inside of the door underneath the dispenser Slide the studs through the keyholes on either side of the bin and push down to lock it in place 3 Install the Coin Hopper on the Hopper Pla
46. plate 18 when cleaning the MAG bill acceptor 4 Remove the lower housing 5 Remove the bottom cover from the lower housing 6 Run hot water 1101 4 1401 4F over the lower housing from the top and bottom Using a soft brush gently clean any residual salt Use a soft absorbent cloth to clean any residue off the lower housing If the transformer gets wet allow the unit to dry for 24 hours before applying power 7 Remove the front mask Using hot water and a soft brush clean the front mask upper sensor board main frame anti pullback levers and position sensor mount Caution The motors are not protected from water therefore the unit must be held in a manner that prevents water from running over the intermediate frame crossbar 8 Remove the position sensor cover on the crossbar and carefully lift the LED from its mount Early models only Caution Protective coating on the LED leads should not be damaged Clean all salt residue from the mount sensor hole and detector area The detector can be seen through the sensor hole and is located in the chassis Replace the position sensor cover Early models only 9 Verify that the anti pullback levers move freely and that the spring returns them to their open position 10 Allow the unit to dry thoroughly 11 Clean the magnetic head using a swab and isopropyl alcohol 12 Replace the front mask 13 Replace the lower housing cover 14 Replace the lower housing
47. ppropriate action s to correct the problem refer to the Troubleshooting section of this manual for details C Tum OFF the power to the Main Logic Board wait at least 10 seconds and then turn the power back ON to clear the Error Message 1 4 EQUIPMENT INDICATOR LIGHTS Main Logic Board 1 Red LED A Heartbeat 24 5 and 3 3 Vdc present the Main Logic Board is operating normally 2 LCD Display Backlight A ON Steady Normal operation this applies to both Standby and Programming modes B Blinking Error condition present the backlight blinks synchronously with the Red LED see pages 11 12 for error message descriptions Power Supply Board 1 Green LED A ON AC power applied to the board and 24 VDC present on secondary side Main fuse is good B OFF No power Make sure the ON OFF switch is in the position check the AC power cord connection check the main fuse check for shorts of the validator hopper ticket dispenser or main transformer Validator logic board 1 Red LED A ON Steady Standby mode waiting for bill to be inserted B Flashing Error mode see page 20 for error code descriptions C OFF The Out of Service LED is lit and the Main Logic Board has shut down the validator or the unit is not receiving power Spiral Board 1 Red LED A Heartbeat 24 5 and 3 3Vdc present the Spiral Board is operating normally 2 Green LED ON 24Vdc present from Main Lo
48. r other hand to pull the tickets back out of the mechanism Refill the ticket bin with a fresh box pack of accordion style folded tickets Use 1 5 32 width tickets ONLY Pull the top row of tickets up and feed them face up into the entrance of the ticket dispenser mechanism between the top and bottom metal ticket guides If necessary reverse the Ticket Bin so the tickets can be directed into the dispenser face up Gently push the Locating Spring to the right out of the ticket path with one hand while feeding the tickets with the other refer to Fig 2 IMPORTANT When inserting the tickets make sure that they pass through the slot in the Optical Sensor Continue to push them in until the front ticket presses against the back of the Validation Embossing rollers refer to Figs 1 amp 2 Locating Spring push right Optical Sensor Locate the DOWN button on the Main Logic Board see Fig 4 Press and hold the DOWN button to initiate the Ticket Auto Feed feature of the AC110 After one second the display will prompt Feed Tickets to alert the user that the Ticket Auto Feed feature has been activated Continue holding the DOWN button for three more seconds total 4 seconds until the dispenser motor begins to run and then release the button Auto Feed can be cancelled at any time before the dispenser motor turns ON simply by releasing the DOWN button During the Auto Feed procedure the tickets are pulled th
49. r s LED indicator Error codes and descriptions are listed on page 20 Replace the bill validator Pull out the validator s lower housing see page 15 and look for something obstructing the bill path 1 e gum paper tickets coins foreign objects etc Look inside the validator s plastic logic board box attached to the bottom of the cabinet see page 16 Ensure that all the logic board s wire harness connectors are plugged firmly into their white female sockets Clean the validator s Optic LED sensors see pages 17 18 Look inside the validator s plastic logic board box attached to the bottom of the cabinet see page 16 Ensure that all the logic board s wire harness connectors are plugged firmly into their white female sockets Turn to the back page of this manual and check for a Coinco service center in your area to repair your bill validator Take the bill stacker off the bill validator Cycle the power ON OFF using the switch on the main logic board to try to catch the plastic push plate so that it stops in its fully extended position Blow out the area behind the push plate with high pressure or canned air Concentrate on the encoder wheel in the area top center behind the push plate Turn to the back page of this manual and check for a Coinco service center in your area to repair your bill validator ANY REPAIR RETURNED WITHOUT A RETURN MATERIAL AUTHORIZATION NUMBER RMA WILL BE REFUSED 38 S S Q
50. rough the dispenser s ticket path and automatically fed to the proper standby position which is flush with the front of the machine If the motor starts running but the tickets are not being pulled in gently apply forward pressure to the ticket string until the rollers grip the tickets and they are drawn in Note One or more tickets may be fed out through the slot during the Auto Feed operation these may be torn off and discarded Validation Embossing Rollers i w YL Figure 2 Ticket Loading 1 3 OPERATING INSTRUCTIONS This section describes the standard operation and features of the AC110 Ticket Dispenser Kiosk 1 Locate the power switch on the bottom right side of the Power Supply Board and turn it ON refer to Fig 4 on pg 13 The rocker switch has an I and an O printed on it When the is pressed down the power is ON Wait at least 30 seconds after powering ON the unit before inserting any bills to allow it to finish its start up procedure Close and lock the door of the unit Insert a bill into the Bill Validator or a coin into the Coin Acceptor NOTE By default the Coinco Validator will only accept bills face up in either direction but the MEI Mars Validator will accept bills in all four directions Refer to your Validator s Section in this manual to change this Continue adding bills or coins into the machine and the amount of money entered will accrue When the money t
51. seconds After 30 seconds these codes will revert back to the 5 code If more than one error exists the lower number code will appear until its condition is corrected The left and right sensors referenced in the code descriptions are given viewing the MAG from the front 20 Description of Diagnostic Codes Bill Box Full Not Used Check Bill Path All Bill Accept Switches Are Off Check Optical Sensors Stacker Motor Home Sensor Transport Motor Encoder Sensor Reserved for Future Use EEPROM Check Sum Error RAM or ROM Check Sum Error Center Optic Sensor Right Optic Sensor Left Optic Sensor Not Used Right position Sensor Left Position Sensor Lower Board Anti Pullback Lever Sensor Not Used DIAGNOSTIC CODE FLASHES 3 UNIVERSAL INDEX COIN HOPPER PAGE 3 1 Coin box removal amp assembly 22 23 3 2 Exit window replacement 23 3 3 Logic board replacement 24 3 4 End plate removal 24 3 5 Track plate removal 24 26 3 5 1 Track plate Assembly 25 3 5 2 Track plate Replacement 26 3 5 3 Final drive gear 26 Replacement 3 6 Gearbox assembly 27 7 3 7 Motor replacement 27 To UN jam the hopper refer to sections 3 4 3 5 SERVICE MANUAL pages 24 26 21 3 1 COIN BOX REMOVAL 1 Place the hopper in front of you as shown looking at the outside of the coin box Refer to FIG 1 2 Remove the 2 locking nuts which hold the low level sense plate wires to the studs 3 Remove the cr
52. shBox The Bill Stacker has been removed from the validator and should be replaced 6 Validat NoComm There is a communication failure between the changer s Main Logic Board MLB and the validator This may be a temporary condition while one of them is completing some task the wiring harness may be loose or unplugged or the validator may need to be repaired or replaced 7 Validat Disabled The MLB cannot enable the validator due to an internal error inside of the validator This may be a communication issue and may be temporary 8 Validat String The changer s Anti Stringing protection has shut down the machine s operation Basically more money has been paid out in less time than allowed by the system s settings see pg 10 for Anti Stringing protection setup Wait the allotted time or cycle power to the MLB to resume operation 9 Validat Pulse The pulse validator being used has been disabled Check the unit and repair or replace as necessary 10 Busy This message is displayed whenever the validator is in the process of validating accepting or stacking a bill 1 9 5 Hopper Faults Hopper faults occur for a variety of reasons but the most common in any coin machine is always low coins Any of the hopper faults will cause the Out of Service light on the front of the machine to illuminate 1 Hopper NoComm The changer s Main Logic Board is unable to communicate with the hopper This may be a temporary con
53. te located on the left side of the cabinet interior Hold the Coin Hopper so its green connector is pointed toward the rear of the cabinet line up the grooves on the underside of the Hopper with the Hopper Plate and slide the Hopper all the way back until it stops 4 Plug the power cord into a grounded 120VAC outlet 5 The Main Logic Board programming is preset for the default payout that was specified at the time of purchase and the Bill Validator is configured to accept all of the required bills No programming is required 6 Fill the Ticket Bin with tickets and load the dispenser by following the Ticket Loading instructions on pgs 4 5 7 If you are going to use the Coin Hopper fill it with the coins or tokens you would like to dispense The Hopper must be filled with at least enough coins to cover the two gold colored metal plates at its bottom 8 Test the operation of the machine by following the Operating Instructions on page 5 1 2 TICKET LOADING It is not necessary to detach the main body of the Ticket Dispenser from the door in order to load tickets If there are tickets remaining in the dispenser remove them before proceeding and empty the ticket bin Loosen the grip of the Validation Embossing rollers by pressing the metal plate and metal spacer toward each other using your thumb and forefinger apply pressure at the points indicated by the two white arrows in Fig 1 While applying pressure with one hand use you
54. tinues to flash yellow Press the Program Button once The LED should blink green momentarily for confirmation and then return to flashing yellow Exit the MechTool user programming mode Set the Rotary Switch back to position 0 Press and hold the Program Button until the LED turns to solid green and then release it To Disable All Programmed Coins 1 Enter the MechTool user programming mode Set the Rotary Switch to position 0 make sure the LED is solid green indicating normal operating mode Press and hold the Program Button until the LED begins to flash yellow and then release it Turn the Rotary Switch to position D while the LED continues to flash yellow Press the Program Button once The LED should blink green momentarily for confirmation and then return to flashing yellow Exit the MechTool user programming mode Set the Rotary Switch back to position 0 Press and hold the Program Button until the LED turns to solid green and then release it 32 To Selectively Enable Programmed Coins Note 1 This procedure does not affect any other coin only the selected coin window Enter the MechTool user programming mode Set the Rotary Switch to position 0 make sure the LED is solid green indicating normal operating mode Press and hold the Program Button until the LED begins to flash yellow and then release it Turn the Rotary Switch to position E while the LED continues to flash yellow Press the Pro
55. tion 3 4 Final drive gear Plastic 26 3 6 GEAR BOX ASSEMBLY 4 Remove the gears in the order as shown in FIG 9 l Remove the end plate see section 3 4 Access to the motor fixing screws is now possible 2 Remove the elevator track amp final drive gear see 5 re assemble follow the above steps in reverse section 3 5 3 Remove the gearbox cover FIG 9 Plastic step down gear 6 Disassemble the gearbox see section 3 6 3 7 MOTOR REPLACEMENT 7 Unscrew the 2 motor fixing screws see FIG 10 1 Remove the coin box see section 3 1 8 Tore assemble follow the above steps in reverse 2 Unsolder the red amp black wires from the motor Motor fixing NOTE The black wire connects to the terminal FIG 10 marked with a RED dot O o ES 3 Remove the end plate see section 3 4 4 Remove the track plate amp final drive gear see section 3 5 5 Remove the gearbox cover 27 4 MONEY CONTROLS SECTION PAGE 4 1 Condor Plus Parts and Connectors 29 4 2 Coin Dimensions 29 4 3 Cleaning the Coin Acceptor 29 4 4 Programming the Coin Acceptor 30 33 4 4 1 Programming Coins Tokens 32 For Acceptance 4 4 2 Enabling amp Disabling 32 33 Coins Tokens 4 4 3 Erasing All Programmed 33 Coin Windows CONDOR PLUS COIN ACCEPTOR 28 4 1 CONDOR PLUS PARTS AND CONNECTORS aera Debris Flap Condor Plus NOT USED LE D Indi
56. tring submenu If Enable is chosen the display will then prompt you to make a series of three settings that control the behavior of the machine with regard to stringing These are each explained in detail in the following paragraphs Max This setting is the maximum dollar amount that can be accepted by the machine within the user set time limit next setting before triggering the Anti Stringing Protection The dollar amount can be set anywhere between 20 and 200 in 5 increments Max Time The time entered here is the time limit for the changer accepting the user set maximum dollar amount previous setting If the changer accepts the maximum dollar amount within the amount of time set here the Anti Stringing Protection feature will be triggered The length of time can be set to anywhere between 5 and 120 minutes in 5 minute increments Shut Off This setting controls the length of time that the Anti Stringing Protection which is the shutting down of the changer remains active for The changer can be set to shut down or go Out of Service for 15 30 45 or 60 minutes or until the Logic Board is reset by turning the power off then back on Reset When the Shut Off time has elapsed or the Logic Board is reset the machine will begin to operate normally again END PROGRAMMING SECTION NOTE 1 7 HOPPER INFORMATION 1 7 1 USING THE HOPPER DUMP FEATURE The Dump feature must be ENABLED in the H
57. uously and the screen will show the current non resettable total of money that has been accepted by the machine 000000 00 Additionally the red LED located above the LCD display on the Main Logic Board will blink a heartbeat every second to indicate that the unit is getting power and functioning normally 1 6 2 ACCESSING THE PROGRAM MENUS The AC110 Ticket Dispenser s default operational settings are easily reprogrammed to meet your requirements Programming is done using the three buttons and the LCD display located on the Main Logic Board as an interface see Figure 3 When the unit is in the Standby mode pressing the SELECT SEL button once enters the Program mode The Program mode contains menus many of which contain submenus where the board s operational settings can be viewed altered and saved Inside the Program mode the SELECT button is used to both access menus and their submenus and then save any changes when made The other two buttons UP A and DOWN used to move the cursor and to increase or decrease user set values In simple terms enter the Program mode by pressing the SELECT button navigate through the menus using the UP DOWN and SELECT buttons modify the settings with the UP and DOWN buttons and then save the settings with the SELECT button Choosing Exit in any menu will take the program out of Program mode and back to Standby mode Note Some of the menu items contain a
58. y Optical Sensors 12 pin Female Connector on opposite side Figure 3 Coin Hopper 11 1 7 2 HOPPER COIN TOKEN SIZES The standard hopper will automatically dispense coins tokens that are between 21 30 mm in diameter and 1 25 3 5 mm in thickness There are options available for this hopper to dispense either smaller or larger coins with the overall range being 16 31 mm in diameter If you would like to dispense coins that are outside of the standard hopper s size range please contact American Changer A nickel is approximately 21 2 mm a quarter is approximately 24 3 mm and both Susan B Anthony and Sacagawea Golden dollar coins are approximately 26 5 mm in diameter 1 8 FUSE High voltage fuse This is the primary transformer AC fuse for the Main Logic Board from which the Validator and Hopper if installed draw their power refer to Figure 4 for location Any direct short of the Transformer Validator or Hopper will cause this fuse to blow Replace this fuse with a 2 1 Amp 250 Volt size 5mm x 20mm fast acting fuse only REPLACING THIS FUSE WITH ANYTHING OTHER THAN A 2 7 FAST ACTING FUSE MAY RESULT IN A FIRE OR AN UNSAFE WORKING CONDITION 1 9 OUT OF SERVICE CONDITIONS Out of Service conditions occur in the AC110 Ticket Dispenser Kiosk for the following reasons blown fuse validator hopper or spiral board fault or out of tickets 1 9 1 Blown Fuse A spike in the AC line voltage or a
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