FS-C2026MFP-C2126MFP-SM-UK2015-05 - Wiki Karat
Contents
1. 2KW 2KX Engine PWB Figure 1 5 62 1 5 42 2KW 2KX 6 Remove the screw and then remove the ID guide 7 Remove three screws and then remove the middle transfer drive unit 8 Check or replace the middle transfer drive unit and refit all the removed parts A Figure 1 5 64 1 5 43 1 5 10 Optical section 1 Detaching and refitting the laser scanner unit Procedure 1 Remove the intermediate transfer unit see page 1 5 21 2 Remove drum units K M C Y and developing units K M C Y see page 1 5 20 18 3 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 4 Remove the left rear cover and left cover see page 1 5 9 5 Remove two connectors YC32 YC32 from engine PWB 6 Draw two connectors YC31 YC32 into the machine inside Engine PWB 2KW 2KX2. Engine PWB Figure 1 5 65 Figure 1 5 66 1 5 44 2KW 2KX 7 Remove the right rear cover right cover and right lower cover see page 1 5 6 8 Remove the controller shield see page 1 5 29 9 Remove two connectors YC38 40 from main PWB Main PWB Figure 1 5 67 10 Draw two connectors YC38 40 into the machine inside a 5 s 2 Connectors YC38 YC40 2 Figure 1 5 68 1 5 45 2KW 2KX 11 Remove each three screws and then remove laser scanner unit KM CY 12 Check or replace the laser scanner unit and refit all the removed parts Laser scanner unit KM Laser scanner unit CY Figure 1 5 69 1 5 46 2KW 2KX 2 Detaching and refitting the scanner unit Procedure 1 Remove the document processor see page 1 5 51 2 Remove the connector YC36 and two FFCs YC8 YC43 from main PWB 3 Open the scanner unit YC8 YC43 E Main PWB Figure 1 5 70 4 Remove the motor wire CCD wire and LCD wire from the wire holder
3. 2 24V2 O NO YC102 Charge erasing brush YC101 ee ese o o 8 8 2 1 1 LIVE RELAY NEUTRAL 2 2 i lt FTS Heat roller 2 4 9 2KW 2KX 5 i e 18 T NO N a z z o zjx gt gt 2 5 e 2 z 2 2 n E om amp z 4 z 21214122 a a a a olo a o zzjulziz o ISSS ox 21 gt oz gt z gt 5 5 5 5 215 215 az 215 55 aziza a zlalaajo az AZ az a z 00 21215 Ol Zh 3 7 ojlajiaiojaja z Oolaiaa z a S O gt lo LO OO QN CON s 10 CO ty s EN ON ON YC13 YC14 YC23 YC26 YC25 24 YC36 YC20 YC8 EPWB YC9 YC11 YC29 YC17 YC12 YC10 209999 gt re ElzEzzzzxEO xz gt x Lu O OJjO O c O OlO Aalziiao 58 2309 222555954200 ag GO 5 5 wj u aalala on Sazz lt 21212 1212121212 12 2 zi OJOJSJO O O IW O OIG 9 Z2 Sa EIES 22229 a9 NOT 4 ine WE i gt CSSW De Primary transfer Cleaning GND 5 3 3V3 4 PDKN 3 VDOKN 2 VDOKP 1 GND 5 3 3V3 4 PD
4. Detects the toner density in the developing unit Y ID sensor 1 IDS1 Measures image density for color calibration ID sensor 2 1052 Measures image density for color calibration 2 2 4 17 18 19 20 21 22 23 24 25 26 2KW 2KX Developing release switch DEVRSW idest Detects separation of developing units M and Y Waste toner sensor WTS Detects when the waste toner box is full Envelope switch EVSW Detects the envelope mode setting Top tray switch TTSW Breaks the safety circuit when the top tray is opened Toner container switch TCSW Detects the presence of the toner container Waste toner cover switch WTCSW Breaks the safety circuit when the waste toner cover is opened Fuser thermistor FTH Detects the heat roller temperature Outer temperature sensor OTEMS Detects the outside temperature and humidity Inner temperature sensor ITEMS Detects the inside temperature Home position sensor HPS Detects the ISU in the home position 2 2 5 3 Motors 10 11 12 13 14 15 16 17 Machine right 22 Machine inside Machine left Figure 2 2 3 Motors Paper feed motor PFM Drives the pap
5. 2 et bee eee ete ia Hee ce ee dite ae dave ede 2 2 9 2 3 Operation of the PWBs 25351 Power source PMDB uai ddp eben oed 2 3 1 2 9 2 ENGINE PWB Ut NIRE UE Ni 2 3 3 22353 i ise 2 3 13 2 3 4 Drum relay PWB niit dendi eto en eet IM 2 3 20 2 3 5 DP drive PWB eee te He a e n D e SH RE Dt anata 2 3 23 2KW 2KX 2 4 Appendixes 2 4 1 tu itii tui Ra ies beide one dandis 2 4 1 1 Repetitive defects 06 20 nennen nnne tnnt tne nnns esent 2 4 1 2 Firmware environment 2 4 2 3 Wiring ce ERR ee ce La due 2 4 9 2KW 2KX 1 1 1 1 Specifications Machine Item Specifications 3 in 1 model without FAX 4 in 1 model with FAX Type Desktop Printing method Electrophotography by semiconductor laser tandem 4 drum system Originals Sheet Book 3 dimensional objects maximum original size Folio Legal Original feed system Fixed Cassette Paper weight 60 to 163 g m Duplex 60 to 163 g m MP tray 60 to 220 g m Cassette Plain Recycled Preprinted Bond Color Colour Prepunched Letterhead Thick High quality Custom 1 to 8 Duple
6. Fuser unit 19 1 LPDIRN yc46 2 3 PDIRN 9 LFTHERM vc44 2 FTHERM EJPWB YC15 3 IMAMOTREN 3 NL NEN EVSW 15 2 IMAMOTCLK 2 YC15 1 IMAMOTRDYN 4 2 2 2 y lt S T yeris m YC103 13 5 S gt gt ZCROSS YC1 11 YC103 11 PSPWB Figure 2 1 21 Fuser section block diagram 2 1 20 2 1 7 Eject Feedshift section 2KW 2KX The paper eject feedshift section consists of the conveying path which sends the paper that has passed the fuser section to the top tray or the duplex conveying section Figure 2 1 22 Eject Feed shift section Eject roller Eject pulley Eject roller Eject pulley Upper eject guide Change guide 2 1 21 7 Eject sensor ES 8 Actuator eject sensor 9 Actuator eject sensor 10 Paper full sensor 11 Actuator paper full sensor 2KW 2KX FDFULL FUSPAP STDUA STDUB STDUAN STDUBN Y Figure 2 1 23 Eject Feed shift section block diagram 2 1 22 2KW 2KX 2 1 8 Duplex conveying section The duplex conveying section consists of conveying path which sends the paper sent from the eject feedshift section to the paper feed conveying section when duplex printing V N 4 5 Gre 3 Figure 2 1 24 Duplex conveying section 1 Du
7. 10 11 12 13 14 15 16 Machine right Machine inside Machine left Figure 2 2 2 Switches and sensors Main power switch MSW Turns ON OFF the AC power source Interlock switch ILSW Shuts off 24 V DC power line when the top tray and rear cover are opened Cassette size switch CSSW Detects the paper size dial setting of the paper setting dial Paper sensor PS Detects the presence of paper in the cassette Lift sensor _5 Detects activation of upper limit of the bottom plate Registration sensor RS Controls the secondary paper feed start timing MP paper sensor MPP5S Detects the presence of paper on the MP tray MP feed sensor MPFS Detects a paper misfeed in the MP conveying section Eject sensor Detects a paper misfeed in the fuser or eject section Paper full sensor PFS Detects the paper full in the top tray Toner sensor K TS K Detects the toner density in the developing unit Toner sensor TS M Detects the toner density in the developing unit M Toner sensor K TS C Detects the toner density in the developing unit C Toner sensor 5
8. 1 4 30 4 The back side gets dirty x seine eoe tee REC 1 4 30 5b Image is nante 1 4 30 6 The background is colored 1 11 ari eraai 1 4 31 7 White streaks printed 1 4 31 8 Black streaks printed 1 4 31 9 Streaks printed 1 4 32 10 Spots are printed iili re t e ae aid ERR HE 1 4 32 11 The leading edge of image begins to print too early or too 1 4 32 12 Paperis wrinkled Deren ec o pee ie doce re he P deine 1 4 32 1 3 OIfSet OGCUFS can EATER ARR SR ERU RN 1 4 33 14 Part of image is missing 2 1 1 4 33 15 F Slrig 15 10086 5 3 0 pter irte te m pe EE UI te P ee 1 4 33 16 Colors are printed offset to each other 1 4 34 1 4 4 Electric erts nns 1 4 35 1 4 5 Mechanical 1 4 40 2KW 2KX 1 4 6 S8nd error Code a iru tr d eO te d re nre de 1 4 42 1 Scanito SMB enor CodeS e t Pip Fa LL que ri PER Dna beue 1 4 42 2 SCcanito F TP error codes
9. 9 2 1 7 2 1 3 Developing section 2 1 1 1 1 11 AAE EE EAA ERT A 2 1 9 2 1 4 Optical S cthons amp EE 2 1 11 1 Image scanner 2 1 11 2 Laser scanner section 2 11 1 1 101 2 1 14 2 1 5 Transfer Separation section 2 1 16 1 Intermediate transfer unit 2 1 16 2 Secondary transfer roller 2 1 18 2 1 0 E UuSer Sections pte P t 2 1 19 2 1 7EJect Feedshift section cu atii cL genetic Le et LP gesendet ae RTL LU e ge d d RR Lans 2 1 21 2 1 8 Duplex CONVEYING section esses esent thee 2 1 23 2 1 9 Document Processor 22 iau tee eat m ette 2 1 25 1 Orginal feod sectio m eU EE Leine COR EUER EUH 2 1 25 2 Original CONVEYING 2 1 27 3 Original switchback eject 2 1 29 2 2 Electrical Parts Layout 2 2 1 Electrical parts layout dr Der eu ee eed 2 2 1 2 2 1 2 Switches and sensors tope UU UD e 2 2 4 3 MOUOMS 2 R R 2 2 6 ARGIS 2 2 8 5
10. It o gt a eee 300 mm 300 mm 300 mm 600 mm 11 13 16 11 13 16 11 13 16 23 5 8 Figure 1 2 1 1 2 1 1 2 2 Unpacking 1 Unpacking 220 240V AC model Machine Outer case Machine cover 620 x 580 Bottom spacer Plastic bag 650 x 650 Left spacer Bottom pads Bottom case Front pad 25 7 Figure 1 2 2 Top spacer Top pad L Top pad R Plastic bag 240 x 350 Installation guide etc CD ROM Middle spacer Power cord Waste toner box 1 2 2 19 20 21 22 23 24 25 2KW 2KX Toner containers Plastic bags 200 x 450 Plastic bag 250 x 600 Operation labels Operation label pad Modular cable Hinge joints 240V AC model only 4in1 model with FAX only 2KW 2KX 120V AC model 27 Figure 1 2 3 1 10 19 Waste toner box 2 Outer case 11 Top spacer 20 Toner containers 3 Machine cover 620 x 580 12 Top pad L 21 Plastic bags 200 x 450 4 Bottom spacer 13 Top pad R 22 Plastic bag 250 x 600 5 Plastic bag 650 x 650 14 Plastic bag 240 x 350 23 Operation labels 6 Left spacer 15 Installation guide etc 24 Operation label pad 7 Bottom pads A 16 CD ROM 25 Modular cable 8 Bottom pads B 17 Middle spacer 26 Plastic bag 9 Bottom case 18 Power cord 27 Hinge joints
11. Connect the ground wire to a suitable grounding point Not grounding the copier may cause fire or electric shock Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock Never connect the ground cable to any of the following gas pipes light ning rods ground cables for telephone lines and water pipes or faucets not approved by the proper QD CUIDA CAUTION Do not place the copier on an infirm or angled surface the copier may tip over causing injury e Do not install the copier a humid or dusty place This may cause fire or electric shock Do not install the copier near a radiator heater other heat source or near flammable material This CAUSE Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible Insufficient ventilation may cause heat buildup and poor copying performance Always handle the machine by the correct locations when moving it 2 Always use anti toppling and locking devices copiers so equipped Failure to do this may cause the copier to move unexpectedly or topple leading to Avoid inhaling toner or developer excessively Protect the eyes If toner or developer is accidentally ingested dr
12. PIOA 29A amp V9A NOSNO1 x a EEFT lt 2 Peak 2 INNO1Od NWOGA L41910d z CTIA C spo ZA 2 NINGd NWdd 2 LOA NNSNG E a NINSNO 1 e NWad 5 NOOGA E Ede NO8N3 3 EFIA NOSNO1 Q a lt 2A 2 amp ONNO10d ONAGU10d 9 024 NKOJA 019710d v 0VDA p dAOGA a NAGd 5 NASN3 o gt 4 NASNO1 2 G LEDA V LEDA LEDA c LEDA VL LEDA EL LEDA ZL LEDA OL LEDA 6 LEDA 8 LEDA L LEDA G ZEDA V ZEDA ZEDA C C 9A VL ZEDA EL ZEDA ZL ZEDA OL ZEDA 6 ZEDA 8 ZEDA 2 269 21 962 EPWB LSUMOTA B 15 Laser scanner unit block diagram 4 Figure 2 2 1 15 2KW 2KX 2 1 5 Transfer Separation section The transfer separation section consists of the intermediate transfer unit section and the secondary transfer roller section 1 Intermediate transfer unit section The intermediate transfer unit section consists of the transfer cleaning unit the transfer belt and the four pri mary transfer rollers for respective color drums and forms a full color toner image by superimposing and transferring single color toner images formed on each drum onto the transfer belt Also with the ID sensors IDS mounted
13. Figure 1 5 71 1 5 47 2KW 2KX 5 Release each four hooks and then remove left and right rails Figure 1 5 72 6 Remove two springs from left and right rails SS 5552 2 WSS 2 T S N S ee SEN NS NSRRRSS SER hs Figure 1 5 73 1 5 48 7 Remove left and right rails from the scanner unit 8 Remove left and right washers and springs and then pull pins out 2KW 2KX Scanner unit ER m Su SS NNE NM Lal Figure 1 5 74 Figure 1 5 75 1 5 49 2KW 2KX Scanner unit 2 c o o gt E na 1 5 76 1 5 50 2KW 2KX 1 5 11 Document processor 1 Detaching and refitting the document processor Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 2 Remove left and right pins and then close the top tray 3 Release four hooks and then remove the upper middle cover Upper middle cover Figure 1 5 78 1 5 51 2KW 2KX 4 Remove the right rear cover right cover and right lower cover see page 1 5 6 5 Remove the controller shield see page 1 5 29 6 Remove connector YC32 from mai
14. o LCDPWB gt 1 o z 2 lt e 212199 dos tal gt lt x 4 alzi HoE e S io ji ES 9 5101212152102 6 Of x lt L w lt Z lt a oja One OON 24V1 ON 10 OOD oN PSSLEEP we 24V1 GND am YC43 17 GYPINT 1 4 GND GND 34 162eur 1 2 2 GND 24V3 zie 56 15 EGHOLD 3 3 24V3 24V3 gt 14 Gnp 24V3IGND 940 9 SLEEPNIHYPINT 44742 44712 12FvsvNcG 6 6 2 3 3 2 VSYNC 13 14 13 14 11 EGIRN 10 8 8 SBSY 3 3V1_MFP MPFJAM HER 9 cO 972 Option DIMM E I2CSCL RESETN 45744 45 14 7 SCKN SO 6 YO 6 7 13 12 13 12 SCKN SI SDIR 5 ERN Ln 8 9 11 10 11 10 I2CSCL 10 11 SBSYIEGIRN DDR Memory 4 FEND 1243 VSYNCKHEATRE2 55 7 6 3 l 2CSDA 2 Ss 14 15 AAN 54 5 4 3 3V1 ZCROSS EGHOLD 3 3 2 1 TCONTN 18 1 1 YC42 27 yz gt a 5 XE do 2000 5 5 alalz Dlx a lt 4121212 1212121 x 5 S OO 65561 SS Se Rm X 8 QNO
15. YC37 41 40 YC38 YC39 and YC42 WM vx from the main PWB Main PWB Figure 1 5 46 1 5 31 2KW 2KX 11 Remove two screws 12 Release three hooks and then remove the wire holder oun Wire holder Screw 13 Remove three connectors YC36 YC32 YC12 and two FFCs YC8 Y C43 from the main PWB YC36 YC32 YC8 YC43 12 Main PWB Figure 1 5 48 1 5 32 14 Remove five screws and then remove the main PWB 15 Check or replace the main PWB and refit all the removed parts 2KW 2KX Screw Main PWB Figure 1 5 49 1 5 33 2KW 2KX 4 Detaching and refitting the high voltage PWB Procedure 1 Remove the right rear cover and right cover see page 1 5 6 2 Remove the FFC from the high voltage PWB 3 Remove the screw 4 Release eight hooks and then remove the high voltage PWB 5 Check or replace the high voltage PWB and refit all the removed parts Figure 1 5 51 1 5 34 2KW 2KX 5 Detaching and refitting the FAX control PWB 4 in 1 model with FAX only Procedure 1 Remove the IF cover see page 1 5 3 2 Remove two screws and then remove the FAX co
16. Defective develop ing release motor Replace the developing release motor Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Fuser motor error The fuser motor ready input is not given for 5 s during the fuser motor is ON Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Fuser motor and engine PWB YC15 Defective drive transmission sys tem of the fuser motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective fuser motor Replace the fuser motor Defective engine PWB 1 4 16 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures ISU home position error The home position is not cor rect when the power is turned on or at the start of copying using the table Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Home position sensor and CCD PWB YC3 CCD PWB YC1 and main PWB YC8 ISU motor and main PWB YC36 Defective home position sensor Replace the home position sensor
17. Display Description 14400bps V17 V 17 14400 bps 9600bps V29 V 17 9600 bps 4800bps V27ter V 27ter 4800 bps 2400bps V27ter V 27ter 2400 bps Initial setting 14400bps V17 2 Press the start key The setting is set Setting the reception speed Sets the reception speed that the sender is informed of using the DIS or NSF signal When the destination unit has V 34 capability V 34 is selected regardless of the setting 1 Select the setting using the cursor up down keys Display Description 14400bps V 17 V 33 V 29 V 2Tter 9600bps V 29 V 27ter 4800bps V 2Tter 2400bps V 27ter fallback only Initial setting 14400bps 2 Press the start key The setting is set 1 3 32 Item 2KW 2KX Description U630 Setting the waiting period to prevent echo problems at the sender Sets the period before a DCS signal is sent after a DIS signal is received Used when problems occur due to echoes at the sender 1 Select the setting using the cursor up down keys Display Description 500 Sends a DCS 500 ms after receiving a DIS 300 Sends a DCS 300 ms after receiving a DIS Initial setting 300 2 Press the start key The setting is set Setting the waiting period to prevent echo problems at the receiver Sets the period before an NSF CSI or DIS signal is sent after a CED signal is received Used when problems occur due to echoes at the receiver 1
18. Cools the fuser section 20 Container fan motor Cools the toner container section 21 ISU motor 150 Drives the ISU 2 2 7 2KW 2KX 4 Others Machine right Machine inside 7 Machine left 2 4 Others Figure 2 Primary paper feed from cassette Controls the drive of MP conveying section 1 Paper feed clutch PFCL 2 MP feed clutch MPFCL Controls the secondary paper feed 3 Registration clutch RCL Controls the drive of conveying section Controls the MP bottom plate 4 Middle clutch 5 MP solenoid MPSOL Eliminates the residual electrostatic charge on the drum black Eliminates the residual electrostatic charge on the drum magenta 6 Cleaning lamp K CL K 7 Cleaning lamp M CL M Eliminates the residual electrostatic charge on the drum cyan 8 Cleaning lamp C CL C Eliminates the residual electrostatic charge on the drum yellow Heats the heat roller Y 9 Cleaning lamp Y CL 10 Fuser heater FH Prevents overheating of the heat roller Exposes originals 11 Fuser thermal cutout 12 Exposure lamp EL 2 2 8
19. Number of rings before auto matic switching Number of rings before connect ing to answering machine Optional DIMM size FRPO setting 1 3 60 Service items 2KW 2KX 1 Description Description Supplement NV RAM version 1225 _ 1F3 1225 D f a Consistency of the present software version and the database underscore OK Asterisk NG b Database version The oldest time stamp of database version d Consistency of the present software version and the ME firmware version _ underscore OK Asterisk NG e ME firmware version f The oldest time stamp of the ME database ver sion Normal if a and d are underscored and b and e are identical with c and f Scanner firmware version Fax firmware version Mac address Number of original feed from DP The last sent date and time Transmission address Destination information Area information Margin settings Top margin Left margin Top offset for each paper source MP tray Cassette 2 Cassette 3 Duplex Page rotation Left offset for each paper source MP tray Cassette 2 Cassette 3 Duplex Page rotation Margin Page length Page width settings Top margin integer part Top margin decimal part Left margin integer part Left margin decimal part Page length integer part Page length decimal part Page width integer p
20. n RE RHEIN 1 4 43 3 Scan to E mail error 5 1 siete enitn aote han nin 1 4 44 4 Software trouble error 1 4 45 1 4 7 Error COdCS RO 1 4 46 ENO GOIG EA 1 4 46 2 Table of general classification 2 444 01 nennen 1 4 47 2 1 0004 error code table Interrupted phase 1 4 49 2 2 U006XX error code table Problems with the 1 4 49 2 3 U008XX error code table Page transmission 1 4 49 2 4 U009XX error code table Page reception 1 4 49 2 5 U010XX error code table G3 1 4 50 2 6 U011XX error code table G3 1 4 51 2 7 U017XX error code table V 34 transmission 1 4 52 2 8 U018XX error code table V 34 1 4 52 1 5 Assembly and disassembly 1 5 1 Precautions for assembly and 1 5 1 1 1M 1 5 1 AMBIEN 1 5 1 3 TONET ied Do cet dele co esee 1 5 1
21. 2KW 2KX Description U601 Initializing permanent data Description Initializes software switches on the FAX control PWB according to the destination and OEM Purpose To initialize the FAX control PWB without changing user registration data Method 1 Press the start key 2 Select Execute The screen for entering the destination code and OEM code is displayed 3 Select Country Code and enter a destination code using the numeric keys refer to the des tination code list on page 1 3 23 for the destination code Press the start key There is no operation necessary on this screen The destination code and the OEM code are displayed with the values currently set Press the start key Data initialization starts To cancel data initialization press the back key After data initialization the entered destination OEM codes and ROM version are displayed A ROM version displays three kinds application boot and IPL Setting user data 1 Description Makes user settings to enable the use of the machine as a fax Purpose To be executed as required Method 1 Press the start key 2 Select Line Type and press the start key 3 Select the setting using the cursor up down keys Display Description DTMF DTMF 10PPS 10 PPS 20PPS 20 PPS Initial setting DTMF 4 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is
22. Defective PF fan motor 2 Replace the side heater unit Refer to the service manual for the paper feeder Defective PF main PWB 1 4 10 Replace the PF main PWB Refer to the ser vice manual for the paper feeder Contents Causes 2KW 2KX Check procedures corrective measures PF heater 1 high tempera ture error paper feeder 2 A temperature higher than 75 C 167 F is detected Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF fan motor 1 and PF main PWB YC111 Shorted PF therm istor 1 Replace the top heater unit Refer to the service manual for the paper feeder Defective PF fan motor 1 Replace the top heater unit Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder PF heater 2 high tempera ture error paper feeder 2 A temperature higher than 75 C 167 F is detected Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF fan motor 2 and PF main PWB YC111 Shorted PF therm istor 2 Replace the side heater unit Refer to the service manual for the paper feeder Defective PF fan mo
23. 4in1 model with FAX only Place the machine on a level surface 1 2 3 2KW 2KX 2 Removing the tapes Procedure 1 Open the DP 2 Remove two tapes 3 Remove two sheets Figure 1 2 4 4 Remove the paper Figure 1 2 5 1 2 4 2KW 2KX 5 Remove tape A and pad 6 Remove tape B 7 Close the DP Figure 1 2 6 o gt E Figure 1 2 7 1 2 5 2KW 2KX 9 Open the DP top cover 10 Remove two tapes 11 Close the DP top cover 12 Remove five tapes Figure 1 2 9 1 2 6 2KW 2KX A M A 2 2 2 2 l SS VA N e 1 MN CN NN Ml Top tray Figure 1 2 10 15 Remove pads A and B 13 Remove four tapes 14 Open the top tray 16 Close the top tray Figure 1 2 11 1 2 7 2KW 2KX 1 2 3 Installing the expansion memory option Procedure 1 Turn off the main power switch Caution Do not insert or remove expansion memory while machine power is on Doing so may cause damage to the machine and the expansion memory 2 Remove the memory cover Memory cover Figure 1 2 12 3 Unlock the lock and then open the fan holder Figure 1 2 13 1 2 8 O Insert the expansion memory into the memory socket so that the notches on the memory a
24. Action List Outputs a list of error history transmission line details and other information Self Sts Report Outputs a list of settings in maintenance mode own status report regarding fax transmission only Protocol List Outputs a list of transmission procedures Error List Outputs a list of error Addr List No Outputs address book in order IDs were added Addr List Idx Outputs address book in order of names One touch List Outputs a list of one touch Group List Outputs a list of group Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 46 2KW 2KX Item No Description U695 FAX function customize Description Sets fax batch transmission ON OFF Also changes the print size priority at the time of small size reception Purpose To be executed as required Setting 1 Select the setting using the cursor up down keys Display Description FAX Bulk TX fax batch transmission On Off A5 Pt Pri Chg Change of print size priority at the time of small size reception Setting FAX Bulk TX 1 Select On or Off using the cursor left right keys Display Description On Fax batch transmission is enabled Off Fax batch transmission is disabled Initial setting On 2 Press the start key The setting is set Setting A5 Pt Pri Chg 1 Select ON or OFF using the cursor left right keys Display Descriptio
25. 19 20 21 22 23 24 25 Rear cover Rear cover lever Memory cover Power source cover Paper conveying unit Power cord connector Network indicators 2KW 2KX E 2 2 AW NN M N A Figure 1 1 2 26 Network interface connector 27 USB interface connector 28 USB memory slot 29 LINE connector 30 TEL connector 4 in 1 model with FAX only 1 1 7 2KW 2KX 3 Document processor Figure 1 1 3 31 DP top cover 32 Original width guides 33 Original table 34 Original eject table 35 Switchback table 36 Original stopper 37 Opening Handle 2KW 2KX 4 Operation panel 1 2 10 13 14 16 ES nce CN E m E Ce C3 gt Auto Color Document send id 12 n LS gt O OO Full Color 5 7 8 counter FAX f 2 1 2 lt Black amp White 6 ites Cc 2 CO GD Processing Memory TI 6 5 11 12 15 17 18 19 20 24 25 27 28 32 33 __ ae h aa rogram le 2 Clear CDc Function Menu px C C 3 Reset C2 Power 5 2 ap Stop M 7 pars
26. Continuous copying 1 to 999 sheets 1 1 1 Item 2KW 2KX 1 Specifications 3 in 1 model without FAX 4 in 1 model with FAX Light source Exposure lamp Scanning system Flat bed scanning by CCD image sensor Photoconductor OPC drum diameter 30 mm Image write system Semiconductor laser Charging system Charger roller Developing system Touch down developing system Developer 2 component Toner replenishing Automatic from the toner container Transfer system Primary Transfer belt Secondary Transfer roller Separation system Small diameter separation Cleaning system Drum Counter blade Charge erasing system Exposure by cleaning lamp LED Fusing system Heat and pressure fusing with the heat roller and the press roller Heat source halogen heater Abnormally high temperature protection devices thermostat CPU 464 667 MHz Main Standard 768 MB memory Maximum 1792 MB Standard Interface USB interface connector 1 USB Hi speed USB host 2 Network interface 1 10BASE T 100BASE TX Option KUIO W slot 1 Resolution 600 x 600 dpi Temperature 0 to 32 5 C 50 to 90 5 F Operating Humidity 15 to 80 RH environment Altitude 2 500 m 8 202 ft or less Brightness 1 500 lux or less Dimensions W x D x H 514 x 550 x 580 mm 20 1 4 x 21 5 8 x 22 1
27. DCN signal was received after transmission of a DTC signal U01143 A DCN signal was received after transmission of an FTT signal U01155 A DCN signal was received after transmission of an SPA signal short protocol U01160 During message reception transmission time exceeded the maximum transmission time per line U01162 Reception was aborted due to a modem malfunction during message reception U01191 Communication was interrupted because an error occurred during an image data recep tion sequence in the V 34 mode U01193 There was no response or a DCN signal or invalid command was received during phase C D of reception 001194 A DCN signal was received during phase B of reception U01195 No message was received during phase C of reception U01196 Error line control was exceeded and a decoding error occurred for the message being received 1 4 51 2KW 2KX 2 7 U017XX error code table V 34 transmission Error code Description U01700 A communication error occurred in phase 2 line probing 001720 communication error occurred in phase 4 modem parameter exchange 001721 Operation was interrupted due to the absence of a common communication speed between units 001700 A communication error that occurs at the transmitting unit in the period after transmission of INFOO before entering phase 3 primary channel equivalent device training F
28. Off V 34 communication is disabled for both transmission and reception Initial setting On 2 Press the start key The setting is set Setting the V 34 symbol speed 3429 Hz Sets if the V 34 symbol speed 3429 Hz is used 1 Select the setting using the cursor up down keys Display Description On V 34 symbol speed 3429 Hz is used Off V 34 symbol speed 3429 Hz is not used Initial setting On 2 Press the start key The setting is set 1 3 36 Item 2KW 2KX Description U633 Setting the number of times of DIS signal reception Sets the number of times to receive the DIS signal to once or twice Used as one of the correction measures for transmission errors and other problems 1 Select the setting using the cursor up down keys Display Description Once Responds to the first signal Twice Responds to the second signal Initial setting Once 2 Press the start key The setting is set Setting the reference for RTN signal output Sets the error line rate as the reference for RTN signal output If transmission errors occur fre quently due to the quality of the line they can be reduced by lowering this setting 1 Select the setting using the cursor up down keys Display Description 5 Error line rate of 5 10 Error line rate of 10 15 Error line rate of 15 20 Error line rate of 20 Initial setting 15 2
29. Reinsert the connector Also check for conti paper feeder 1 tor cable or poor nuity within the connector cable If none The drum motor ready input is contact in the con replace the cable not given for 2 s during the PF nector PF paper feed motor and PF main PWB paper feed motor is ON YC6 Defective drive Check if the rollers and gears rotate transmission sys smoothly If not grease the bushes and tem of the PF gears Check for broken gears and replace if paper feed motor any Defective PF paper Replace the PF paper feed motor feed motor Defective PF main Replace the PF main PWB Refer to the ser PWB vice manual for the paper feeder 2610 PF paper feed motor error Defective connec Reinsert the connector Also check for conti paper feeder 2 The drum motor ready input is not given for 2 s during the PF paper feed motor is ON tor cable or poor contact in the con nector nuity within the connector cable If none replace the cable PF paper feed motor and PF main PWB YC6 Defective drive transmission sys tem of the PF paper feed motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective PF paper feed motor Replace the PF paper feed motor Defective PF main PWB 1 4 15 Replace the PF main PWB Refer to the ser vice manual for the paper feeder Contents Causes 2K
30. Service items Description Service status page 2 Service Status Page MFP 06 04 2010 12 00 Firmware version 2KX 2000 000 000 2010 04 06 XXXXXXXX XXXXXXXX XXXXXXXX tS Engine Information Send Information 27 NVRAM Version _1F31225_1F31225 32 Date and Time 10 04 06 28 Scanner Version 2KX_1200 001 089 33 Address 29 FAX FAX BOOT Version 2KX_5000 001 001 FAX APL Version 2KX_5100 001 001 FAX IPL Version 2KX_5200 001 001 30 MAC Address 00 0 00 01 00 31 DP Counters Total 1234 1 2 34 35 36 100 100 37 o o o o o 38 0 0 0 0 0 39 0 0 0 0 0 0 0 0 40 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 F00 U00 0 0 0 0 30 30 70 70 abcde 1 0 41 42 43 44 45 46 47 48 49 50 51 52 53 54 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 55 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 56 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd56780
31. hook and then remove the developing fan unit Remove the screw and then remove the ID guide Developing fan unit Developing fan unit Figure 1 5 55 Figure 1 5 56 2KW 2KX 7 Remove five screws and then remove drum developing drive unit 8 Check or replace the drum developing drive unit and refit all the removed parts Screw Drum Developing drive unit Figure 1 5 57 1 5 38 2KW 2KX 3 Detaching and refitting the paper feed drive unit Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 2 Remove the left rear cover left cover and left lower cover see page 1 5 9 3 Remove connector YC3 from engine PWB Engine PWB Engine PWB Figure 1 5 58 4 Remove four screws and then remove lt lt vA x BS Y the paper feed drive unit v5 QN 9 2 INN 1 5 Check or replace the paper feed drive b S Dae O unit and refit all the removed parts VAS drive unit Screw Screw Figure 1 5 59 1 5 39
32. 4 Detaching and refitting the fuser pressure drive unit Procedure 1 Remove the fuser unit see page 1 5 25 2 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 3 Remove the left rear cover and left cover see page 1 5 9 4 Remove connector YC38 from engine PWB 2KW 2KX 1 5 40 Engine PWB Figure 1 5 60 Remove the developing fan unit see page 1 5 37 Fuser pressure Remove three screws drive unit Release two hooks remove the fuser pressure drive unit Check or replace the fuser pressure drive unit and refit all the removed parts 1 5 41 Figure 1 5 61 2KW 2KX 5 Detaching and refitting the middle transfer drive unit Procedure 1 Remove the intermediate transfer unit see page 1 5 21 2 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 3 Remove the left rear cover and left cover see page 1 5 9 4 Remove the fuser pressure drive unit see page 1 5 40 5 Remove connector YC15 from engine PWB Engine PWB
33. 4 Detaching and refitting the inner cover Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 2 Remove the right rear cover right cover and right lower cover see page 1 5 6 3 Remove the left rear cover left cover and left lower cover see page 1 5 9 4 Release four hooks and then remove the inner cover Inner cover Inner cover Figure 1 5 16 1 5 11 2KW 2KX 1 5 3 Paper feed section 1 Detaching and refitting the retard roller unit Procedure 1 Remove the cassette Cassette 2 Open the paper conveying unit 3 Pull the middle roller unit forward to the hook ES P 4 While pressing the right and left hooks we lt outwards unlatch the shaft from the rail pa S NU d iddle roller unit and remove the middle roller unit conveying unit p Figure 1 5 18 1 5 12 2KW 2KX 5 Pull the retard cover down and remove 6 Release two hooks and then remove the retard roller unit 7 Check or replace the retard roller unit and refit all the removed parts 5 un Figure 1 5 19 1 5 13 2KW 2KX 2 Detaching and refitting the paper feed roller unit Procedure 1 Remove the retard roller unit see page 1 5 12 2 Turn forward the lever of the feed pin to release the lock 3 Slide the feed pin MS AY F
34. 9 wxyz h Q aA 0 8 FF symbots CO OOOD 6 2 2 Memory M 20 22 23 26 29 30 31 34 1 1 4 1 System menu Counter key 13 Auto color key 25 Function Menu key 2 Document box key 14 Full color key 26 Numeric keys 3 Status Job cancel key 15 Black and White key 27 Clear key 4 Copy key 16 Message display 28 Reset key 5 Send key 17 Left Select key 29 Stop key 6 FAX key 18 Right Select key 30 Start key 7 Address book key 19 Processing indicator 31 Program keys 8 Address recall Pause key 20 Memory indicator 32 Main power LED 9 Confirm Add destination key 21 Attention indicator 33 Power key 10 On Hook key 22 Back key 34 Logout key 11 One touch keys 23 Cursor keys 12 Shift Lock key 24 OK key 4 in 1 model with FAX only 1 1 3 Machine cross section 2KW 2KX Cassette paper feed section 9 MP tray paper feed section 10 Paper conveying section 11 Laser scanner unit KM 12 Laser scanner unit CY 13 Drum unit K 14 Drum unit M 15 Drum unit C Figure 1 1 5 Drum unit Y Developing unit K Developing unit M Developing uni
35. Reinsert the fuser unit see page 1 5 25 Broken fuser heater wire Replace the fuser unit see page 1 5 25 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Zero cross signal error The zero cross signal does not reach the engine PWB for more than 1 s Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Power source PWB YC103 and relay PWB YC1 Relay PWB YC4 and engine PWB 9 Defective power source PWB or engine PWB Replace the power source PWB or the engine PWB and check for correct operation see page 1 5 28 1 5 26 Toner motor K error When the toner motor K is driven the motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Toner motor K and engine PWB YC23 Defective drive transmission sys tem of the toner motor K Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective toner motor K Replace the toner motor K Defective engine PWB 1 4 22 Replace the engine PW
36. Transmission in G3 mode was interrupted by a signal error refer to 1 4 50 U010XX error code table U011XX Reception in G3 mode was interrupted by a signal error refer to 1 4 51 U011XX error code table U01400 An invalid one touch key was specified during communication U01500 A communication error occurred when calling in V 8 mode U01600 A communication error occurred when called in V 8 mode 0017 A communication error occurred before starting T 30 protocol during transmission V 34 mode refer to 1 4 52 U017XX error code table 0018 communication error occurred before starting T 30 protocol during reception in V 34 mode refer to 1 4 52 U018XX error code table U03000 No document was present in the destination unit when polling reception started U03200 In interoffice subaddress based bulletin board reception data was not stored in the box specified by the destination unit U03300 In polling reception from a unit of our make operation was interrupted due to a mismatch in permit ID or telephone number Or in interoffice subaddress based bulletin board reception operation was interrupted due to a mismatch in permit ID or telephone num ber U03400 Polling reception was interrupted because of a mismatch in individual numbers destina tion unit is either of our make or by another manufacturer U03500 In interoffice subaddress based bulletin b
37. g8vivagoo ON dNV1 GND HLdNV1 ON NMSdH SAE E ON ON Oo diHddo9 ON Oo n ON 12 Nd10099 HSAO9 s NOT CO QN CN st 10 ON 2 4 12 KYOCERA MITA EUROPE B V Bloemlaan 4 2132 NP Hoofddorp The Netherlands Phone 31 20 654 0000 Home page http www kyoceramita europe com Email infoGkyoceramita europe com KYOCERA MITA NEDERLAND B V Beechavenue 25 1119RA Schiphol Rijk The Netherlands Phone 31 20 58 77 200 KYOCERA MITA UK LTD 8 Beacontree Plaza Gillette Way Reading Berks RG2 OBS U K Phone 44 1189 311 500 KYOCERA MITA ITALIA S p A Via G Verdi 89 91 20063 Cernusco s N Milano Italy Phone 39 02 92179 1 S A KYOCERA MITA BELGIUM N V Sint Martinusweg 199 201 1930 Zaventem Belgium Phone 32 2 720 9270 KYOCERA MITA FRANCE S A Parc Les Algorithmes Saint Aubin 91194 GIF SUR YVETTE France Phone 33 1 6985 2600 KYOCERA MITA ESPANA S A Edificio Kyocera Avda de Manacor No 2 28290 Las Matas Madrid Spain Phone 34 91 631 8392 KYOCERA MITA FINLAND OY Atomitie 5C 00370 Helsinki Finland Phone 358 9 4780 5200 KYOCERA MITA SCHWEIZ Hohlstrasse 614 8048 Z rich Switzerland Phone 41 44 908 4949 KYOCERA MITA DEUTSCHLAN
38. see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Broken cleaning lamp C wire When the cleaning lamp C is driven the lamp over current detection signal is detected continuously for 10 times 1 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit C and Drum relay PWB 4 Drum relay PWB YC1 and engine PWB YC34 Defective cleaning lamp C Replace the drum unit C see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Broken cleaning lamp M wire When the cleaning lamp M is driven the lamp over current detection signal is detected continuously for 10 times 1 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit M and Drum relay PWB YC3 Drum relay PWB YC1 and engine PWB YC34 Defective cleaning lamp M Replace the drum unit M see page 1 5 20 Defective engine PWB 1 4 20 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective meas
39. see page 1 5 26 12 Middle clutch does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Middle clutch and engine PWB YC3 Defective clutch Replace the middle clutch Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 13 MP solenoid does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable MP solenoid and engine PWB 4 Defective solenoid Replace the MP solenoid Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 14 The message requesting paper to be loaded is shown when paper is present on the cas sette Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Cassette PWB YC1 and engine PWB YC21 Deformed actuator of the paper sensor Check visually and replace if necessary Defective paper sen sor Replace the cassette PWB Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 15 The message requ
40. work condition within LAN etc work condition within LAN etc Page max count over error The number of pages of a send file exceeded 999 pages 1 4 42 Set the number of pages as 999 or less 2 Scan to error codes Contents Causes 2KW 2KX Check procedures corrective measures Host name error Enter the disable host name of FTP server Enter the correct host name in COMMAND CENTER User Password error Domain name is not entered Enter the user name with the form of either DomainXUser or Domain User Assign disable user pass word Enter the correct user name password Folder path or File name error Connect to the folder which is not permitted for reference writing Enter correct user name password Check the access limit of destination folder Assign disable folder path Enter correct folder path Protocol error FTP protocol is set to OFF Enable FTP protocol in COMMAND CEN TER Server connect error Enter the disable host name IP address Enter the correct host name or IP address Assign the wrong port number Enter the correct port number Network is not connected Check if the server is operating properly Check the network connection cable net work condition within LAN etc Connect with time out error The server is unable to communicate Check if the server is operating
41. 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Cut Line 100 Sets the number of lines to be ignored when receiving a fax at 10096 magnification Cut Line Auto Sets the number of lines to be ignored when receiving a fax in the auto reduction mode Cut Line A4 Sets the number of lines to be ignored when receiving a fax A4R LetterR in the auto reduction mode Setting the number of lines to be ignored when receiving a fax at 100 magnification Sets the maximum number of lines to be ignored if the received data volume exceeds the ing capacity when recording the data at 10096 magnification If the number of excess lines is below the setting those lines are ignored If over the setting they are recorded on the next page 1 Change the setting using the cursor left right keys or numeric keys Description Setting Initial Change in range setting value per step Number of lines to be ignored when 0 to 22 3 16 lines receiving at 10096 Increase the setting if a blank second page is output and decrease it if the received image does not include the entire transmitted data 2 Press the start key The value is set Setting the number of lines to be ignored when receiving a fax in the auto reduction mode Sets the maximum number of lines to be ignored if the received data volume exceeds the record ing capacity when the data is re
42. 2 Firmware environment commands The printer maintains a number of printing parameters in its memory There parameters may be changed per manently with the FRPO Firmware RePrOgram commands This section provides information on how to use the FRPO command and its parameters using examples Using FRPO commands for reprogramming firmware The current settings of the FRPO parameters are listed as optional values on the service status page Note Before changing any FRPO parameter print out a service status page so you will know the parameter values before the changes are made To return FRPO parameters to their factory default values send the FRPO INIT FRPO INITialize command IR FRPO INIT The FRPO command is sent to the printer in the following sequence IR FRPO parameter value EXIT Example Changing emulation mode to PC PR201 65A IR FRPO P1 11 EXIT FRPO parameters Item FRPO Setting values Factory setting Top margin A1 Integer value in inches 0 2 Fraction value 1 100 inches 0 Left margin A3 Integer value in inches 0 4 Fraction value 1 100 inches 0 Page length A5 Integer value in inches 16 A6 Fraction value in 1 100 inches 61 Page width AT Integer value in inches 16 A8 Fraction value in 1 100 inches 61 Default pattern resolution B8 0 300 dpi 0 1 600 dpi Page orientation C1 0 Portrait 0 1 Landscape Default font No C2 Middle two digits of power up font 0
43. C3 Last two digits of power up font 0 C5 First two digits of power up font 0 Print density D4 Number from 1 Light to 5 Dark 3 Total host buffer size H8 0 to 99 in units of the size defined by FRPO S5 5 Form feed time out value H9 Value in units of 5 seconds 0 to 99 1 Reduce ratio JO 0 100 0 5 70 6 81 7 86 96 8 94 96 9 98 96 2 4 2 2KW 2KX Item FRPO Setting values Factory setting Offset horizontal direction KO Integer value in centimeters 7 to 7 0 K1 Fraction value in 1 100 centimeters 0 99 to 99 Offset vertical direction K2 Integer value in centimeters 7 to 7 0 K3 Fraction value in 1 100 centimeters 0 99 to 99 KIR mode NO O Off 2 2 Duplex binding NA 0 Off 0 1 Long edge 2 Short edge Sleep timer time out time N5 1 to 240 minutes 0 Off 15 Ecoprint level _ 0 Off 0 2 Printing resolution N8 0 300 1 1 600dpi 3 1200dpi Default emulation mode P1 6 PCL 5e 6 9 KPDL option 11 PC PR201 65A 12 IBM 5577 13 VP 1000 Carriage return action P2 0 Ignores Ox0d 1 1 Carriage return 2 Carriage return linefeed Linefeed action P3 0 Ignores 0 0 1 1 Linefeed 2 Linefeed carriage return Automatic emulation sensing 0 AES disabled 0 For KPDL3 1 AES enabled Alternative emulation P5 Same as the P1 values except that 9 is 6 For KPDL3 ignored Automatic emulation switching P7 0 Page eject commands 10 tri
44. Counter Log Comprised of three log coun ters including paper jams self diagnostics errors and replacement of the toner con tainer f Paper jam g Self diagnostic error h Maintenance item replacing Indicates the log counter of paper jams depending on location Refer to Paper Jam Log All instances includ ing those are not occurred are dis played 1 3 10 Indicates the log counter of self diag nostics errors depending on cause See page 1 4 7 Example C6000 4 Self diagnostics error 6000 has hap pened four times Indicates the log coun ter depending on the maintenance item for maintenance T Toner container 00 Black 01 Cyan 02 Magenta 03 Yellow M Maintenance kit 00 01 Example TOO 1 The toner container has been replaced once Item No 2KW 2KX Description U002 Setting the factory default data Description Restores the machine conditions to the factory default settings Purpose To move the mirror frame of the scanner to the position for transport position in which the frame can be fixed Method 1 Press the start key 2 Select Mode1 All using the cursor up down keys 3 Press the start key The mirror frame of the scanner returns to the position for transport 4 Turn the main power switch off and on An error code is displayed in case of an initialization error When errors occurred turn main power
45. POLRDYN1 0 3 3V DC PM KM ready signal 14 POLONN1 0 3 3V DC PM KM On Off 15 GND Ground 16 24V3 O 24V DC 24 V DC power to PM KM 17 Not used 18 N C Not used 2 3 9 Connector Signal Voltage 2KW 2KX Description YC32 Connected to laser scanner unit CY oN DOO A OO N gt gt 2 2 2 o O BF N gt GND VREFC LONBCN ENBCN PDCN GND VREFY LONBYN ENBYN PDYN LSUTHERMY POLCLKO POLRDYNO POLONNO GND 24V3 Analog 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse Analog 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 24 V DC Ground APCPWB C laser power standard voltage APCPWB C sample hold signal APCPWB C laser enable signal Horizontal synchronizing signal Ground APCPWB Y laser power standard voltage APCPWB Y sample hold signal APCPWB Y laser enable signal Horizontal synchronizing signal Not used PM CY clock signal PM CY ready signal PM CY On Off Ground 24 V DC power to PM CY Connected to paper feeder GND OPSCLK OPRDYN OPSDI OPSDO 3 3V1 GND OPSELO OPSEL1 OPSEL2 24V3 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 24 V DC 2 3 10 Ground Paper feeder clock signal Paper feeder ready signal Paper feeder serial communication data signal input Paper feeder
46. Performs paper selection depending on media type Performs paper selection depending on paper sources Automatic continue for Press GO YO 0 1 Off On Automatic continue timer Y1 Number from 0 to 99 in increments of 5 sec on ds 6 30 secons Error message for device error Y3 0 Not detect Detect 0 Duplex operation for specified paper type Prepunched Preprintedand Let terhead Y4 1 0 1 Off On Default operation for PDF direct printing Y5 10 Enlarges or reduces the image to fit in the Enlarges or reduces the image to fit in the current paper size Loads paper from the current paper cassette Through the image Loads paper which is the same size as the image Enlarges or reduces the image to fit in the current paper size Loads Letter A4 size paper depending on the image size Through the image Loads Letter A4 size paper depending on the image size Through the image Loads paper from the current paper cassette Through the image Loads Letter A4 size paper depending on the image size current paper size Loads Letter A4 size paper depending on the imagesize Ignored in some emulation modes 2 4 7 2KW 2KX This page is intentionally left blank 2 4 8 3 Wiring diagram He o Yn 2 KUIO AUN Serial Serial Serial
47. Setting the TO time out time Setting the T1 time out time Setting the T2 time out time Setting the Ta time out time Setting the Tb1 time out time Setting the Tb2 time out time Setting the Tc time out time Setting the Td time out time 56 36 69 30 20 80 60 9 120 V 6 220 240 V Setting modem 1 Setting the G3 transmission cable equalizer Setting the G3 reception cable equalizer Setting the modem detection level 1 3 3 OdB OdB 43dBm Section Content of maintenance item 2KW 2KX 1 Initial setting Fax Setting modem 2 Modem output level DTMF output level main value DTMF output level level difference 9 120 V 10 220 240 V 5 120 V 10 5 220 240 V 2 120 V 2 5 220 240 V Setting the NCU Setting the connection to PBX PSTN Setting PSTN dial tone detection Setting busy tone detection Setting for a PBX Setting the loop current detection before dialing PSTN On On Loop On Outputting lists FAX function customize Setting the software switches Others Clearing the digital dot coverage data Setting backup data reading writing Checking the copy counts Clearing the all copy counts and machine life counts one time only Checking machine life counts Data capture mode Memory data Individual setting 1 3 4 2KW 2KX 3 Contents of the maintenance mode items Item No Description U000
48. The developing unit consists of the sleeve roller that forms the magnetic brush the magnet roller the develop ing blade and the developing screws that agitate the toner Also the toner sensor TS checks whether or not toner remains in the developing unit Figure 2 1 9 Developing section 1 Sleeve roller 6 Developer case 2 Magnet roller 7 Upper developer cover 3 Developing screw A 8 Developer base 4 Developing screw B 9 Sleeve cover 5 Developing blade 10 Toner sensor TS 2 1 9 2KW 2KX HVPWB SEIq 6 3 v 1 ett y serq joubew Y i W Se q 6 V a 21 e IN serq 3euBe u i Pd s f f 2 serq A3 S i Pl 9 serq 8014 6 S zl A serq joubew s E Developing Developing Developing Developing unit K DEVPWB Y DEVPWB C DEVPWB M DEVPWB K unit unit C WaAaHLd1d MNASNL INNASNL ONASNL ANASNL V 9DA 7 994 lt 0 2 DRRPWB 129A LL LOA G LOA LOA b LOA DEVRSW DLPDIRN DLPCMOTA B 3 4 5 DLPMOTREN DLPMOTCLK 1 ONASNL ANASNL 1 MNASNL INNASNL YC14 3 YC13 4 V G
49. When automatic adjustment has normally completed OK is displayed If a problem occurs during auto adjustment NG XX XX is replaced by an error code is displayed and operation stops Should this happen determine the details of the problem and repeat the procedure from the beginning 7T To return to the screen for selecting an item press the stop key Method DP 1 Select DP using the cursor up down keys 2 Set a specified original P N 303LJ57010 in the DP 3 Press the start key Auto adjustment starts 4 When automatic adjustment has normally completed OK is displayed If a problem occurs during auto adjustment NG XX XX is replaced by an error code is displayed and operation stops Should this happen determine the details of the problem and repeat the procedure from the beginning To return to the screen for selecting an item press the stop key 1 3 19 2KW 2KX Item No Description U411 Error Codes Codes Description 01 Black band detection error scanner leading edge registration 02 Black band detection error scanner center line 03 Black band detection error scanner main scanning direction magnification 04 Black band is not detected scanner leading edge registration 05 Black band is not detected scanner center line 06 Black band is not detected scanner main scanning direction magnification 07 Black band is not detected scanner auxiliary scanning direction magnificat
50. YC31 Defective polygon motor CY Replace the laser scanner unit CY see page 1 5 44 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Laser output error black The pin photo signal is not output from PD PWB K for one second while laser is emitted Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable APC PWB K and engine PWB YC31 Defective APC PWB K Replace the laser scanner unit KM see page 1 5 44 Defective PD PWB K Replace the laser scanner unit KM see page 1 5 44 Defective engine PWB 1 4 18 Replace the engine PWB and check for cor rect operation see page 1 5 26 2KW 2KX Check procedures Code Contents Causes corrective measures 4202 Laser output error cyan Defective connec Reinsert the connector Also check for conti The pin photo signal is not tor cable or poor nuity within the connector cable If none output from PD PWB C for contact in the con replace the cable one second while laser is nector APC PWB C and engine PWB YC32 emitted Defective APC Replace the laser scanner unit CY see PWB C page 1 5 44 Defective PD PWB Replace the laser scanner unit CY see 1 5 44 Defective engine Replace the en
51. jo tio 5 A i E ale z ojojo olo e Devloping unit M 5 ala ac 027 22 0 T EI Ed 9 O 1 i Devloping unit C i E E LL CM ME Bi GND 111 TNSENY 2 2 Deion i evloping uni 3 3V2 3 3 a N C 4 4 OON i z T z 7 H H 2 4 11 2KW 2KX EL Slaa CAE E NMSdO vt CAE E ele z z ele SOdG NASOWO 2 e e ziz NMSINI L Joqaad TOSASY losasaa cAVC loSHdda st CO QN SdH v NO 1 105144 N IOS3Hd gcLONWda gL LONWdG VcLOWdG 4 V VLLOWdd gt 21 2 Ol dgl SA NMSdH dW Abe YC6 DPDPWB L gt CCD sensor CCDPWB QN OOD ON st 10 OD 100344 TOSASY N OS3Hd N IOS 3H N13ddd NM SdO NMS9HO NMSWIL sf 10 OD sf C QN ed LL CAvC 21 ZaLON Eb CYLON VL LaLOW St 9 SAZL ON LAS ON WuvIVIdoo
52. see page 1 5 55 2 Remove the DP separation pad 3 Check or replace the DP separation pad and refit all the removed parts Figure 1 5 91 1 5 59 2KW 2KX 4 Detaching and refitting the DP drive PWB Procedure 1 Remove the DP rear cover see page 1 5 55 Remove all connectors from DP drive PWB Remove the screw and then remove the DP drive PWB 4 Check or replace the DP drive PWB and refit all the removed parts E 6 4 Figure 1 5 92 1 5 60 2KW 2KX 1 5 12 Others 1 Detaching and refitting the paper conveying unit Procedure 1 Open the rear cover 2 Remove left and right straps Rear cover 3 Remove the rear cover unit Figure 1 5 94 1 5 61 2KW 2KX 4 Remove the paper conveying unit Paper conveying unit Figure 1 5 95 1 5 62 2KW 2KX 2 Detaching and refitting the operation panel Procedure Operation panel 1 Release four hooks and then remove the operation panel 2 Remove the FFC from connector 3 Check or replace the operation panel and refit all the removed parts Figure 1 5 96 1 5 63 2KW 2KX 3 Direction of installing the principal fan motors When detaching or refitting the fan motors be careful of the airflow direction intake or exhaust Controller fan motor Rating label
53. smoothes out image data and converts resolution of image data 4 in 1 model with FAX only 2 2 2 2KW 2KX List of correspondences of PWB names z 9 Name used in service manual Name used in parts list Main PWB MPWB PARTS PWB MAIN ASSY SP Engine PWB EPWB PARTS PWB ENGINE ASSY SP Power source PWB PSPWB PARTS SWITCHING REGULATOR SP High voltage PWB HVPWB PARTS HIGH VOLTAGE UNIT SP Operation panel PWB OPPWB LCD PWB LCDPWB Relay PWB RPWB Drum relay PWB DRRPWB o NIT oa A OJN Eject PWB EJPWB PARTS PWB ASSY EXIT SP eo Cassette PWB CPWB PARTS PWB ASSY CASSETTE SP Drum PWB K DRPWB K N Drum PWB M DRPWB M Drum PWB DRPWB C A Drum PWB Y DRPWB Y Developing PWB DEVPWB K Developing PWB DEVPWB M N Developing PWB C DEVPWB C Developing PWB Y DEVPWB Y PWB APCPWB K eo APC PWB M APCPWB M N APC PWB C APCPWB C N N APC PWB Y APCPWB Y N PD PWB PDPWB K N A PD PWB M PDPWB M N PD PWB C PDPWB C PD PWB Y PDPWB Y CCD PWB CCDPWB Inverter PWB INPWB Fax control PWB FCPWB PARTS FAX UNIT J SP N N N N 2 2 3 2KW 2KX 2 Switches and sensors No
54. 04 to 09 Reserved c Detail of paper size Hexadecimal 00 Not specified 01 Monarch 02 Business 03 International DL 04 International C5 05 Executive 06 Letter R 86 Letter E 07 Legal 08 A4R 88 A4E 09 B5R 89 B5E 1 3 8 OB 0 OD OE OF 10 11 12 13 1E 1F 20 21 B4 Ledger A5R AG B6 Commercial 9 Commercial 6 ISO B5 Custom size C4 Postcard Reply paid post card Oficio Il Special 1 Special 2 wide Ledger wide Full bleed paper 12 x 8 8K 16K R 16K E Statement R Statement E Folio Western type 2 Western type 4 Item Description 2KW 2KX 9000 Items Description Paper Jam Log d Detail of paper type Hexadecimal 01 Plain 02 Transparency 03 Preprinted 04 Labels 05 Bond 06 Recycled 07 Vellum 08 Rough 09 Letterhead Color OB Prepunched OC Envelope OD Cardstock OE Coated OF 2nd side 10 Media 16 11 High quality 15 Custom 1 16 Custom 2 17 Custom 3 18 Custom 4 19 Custom 5 1A Custom 6 1B Custom 7 1C Custom 8 e Detail of paper eject location Hexadecimal 01 Face down FD Service Call Log Count Service Code Remembers 1 to 8 of occurrence of self diagnostics error If the occurrence of the previous diag nostics error is less than 8 all of the diagno
55. 1 515 a S T amp i552 2 eo ea olo o see SEE eB GRRE gazza seaza 58 SE Drum unit M ro alSlalala aoro z z2 Si NE eS 818 5 LL LIZ lul Zolo E E A EEEE EEA NAAN ES ERE J ON ON 3 9 25 gt gt OTN lt YCA go ee a 2 TONS wr YC37 Drum unit C 1 YC5 Teens hgh Fee NOV DEEP 1 LINSENM 1 1 1 2 LERASECDR 5 Drum unit Y 4 LINSENK 3 8 8 4 LERASEMDR 4 a ee 5 DLPTHERM 5 5 LERASEKDR DRRPWB 7 3 3V2 7 LEECLK 8 es a yr 1 8 9 vce 1 10 INSENY 10 enD 1 1 enD CL 1 11 ESSENT 11 TNSENK 2 2 TNSEN 2 LINSEN 2 ERASEYDR DLPPWB K TS K TNSENC 3 3V2 3 3 3 3V2 3 DLPTHERM 3 13 DLPTHERM 4 4 DLPTHERM 4 PLPTHERM 4 1 1 1 Devloping unit i P EA EAE AN AE EANES 1 sp Fs peren I meo 7 OON OON sr CO QN TNO sb TNO NI oN eO IGND TS M 3 1 A ea 1 Siz gg EE 2E g 5 SIS 22 4 2109 oaol o 4101010101209 ao B i 2 als a
56. 1 Select M Cnt A using the cursor up down keys 2 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Maintenance count 0 to 9999999 0 3 Press the start key The count is set Clearing 1 Select Clear using the cursor up down keys 2 Press the start key The count is cleared Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 14 Item 2KW 2KX Description U253 Switching between double and single counts Description Switches the count system for the total counter and other counters Purpose Used to select according to the preference of the user copy service provider if folio size paper is to be counted as one sheet single count or two sheets double count Setting 1 Press the start key 2 Select the item using the cursor up down keys Display Description Color Count system of color mode B W Count system of black white mode Press the start key Select the count system using the cursor up down keys Display Description SGL Count All Single count for all size paper DBL Count Folio Double count for Folio size or larger Initial setting DBL Count Folio 5 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Selecting
57. 2A b SEDA EL VEDA LL VEDA GS VEDA VEIA b VEDA YC13 5 DLPMOTRDYN EPWB Figure 2 1 10 Developing section block diagram 2 1 10 2KW 2KX 2 1 4 Optical section The optical section consists of the image scanner section for scanning and the laser scanner section for print ing 1 Image scanner section The original image is illuminated by the exposure lamp EL and scanned by the CCD image sensor in the CCD PWB CCDPWB via the four mirrors and ISU lens the reflected light being converted to an electrical signal If a document processor is used the image scanner unit stops at the position of the DP contact glass and scans sequentially one row of the image on the original in synchronization with the moving timing of the origi nal in the sub scan direction by driving the DP Figure 2 1 11 Scanner unit 1 Contact glass 6 ISU belt 2 DP contact glass 7 SU shaft 3 Original size indicator plate 8 Image scanner unit ISU 4 ISU top frame 9 Home position sensor HPS 5 SU bottom frame 10 ISU motor ISUM 2 1 11 2KW 2KX Figure 2 1 12 Image scanner unit ISU 1 Lamp mount 8 Mirror D 2 ISU housing 9 ISU lens 3 ISU reflector 10 CCD PWB CCDPWB 4 Exposure lamp EL 11 Inverter PWB
58. 4 How to tell a genuine Kyocera Mita toner 1 5 2 1 5 2 Outer COVOrS un mer edt e t ese tam elu reed ed 1 5 3 1 Detaching and refitting the rear upper cover right upper cover left upper cover ER PIRE RA p EU 1 5 3 2 Detaching and refitting the right rear cover right cover and right lower cover 1 5 6 3 Detaching and refitting the left rear cover left cover and left lower cover 1 5 9 4 Detaching and refitting the inner 1 5 11 1 5 3 Paper feed ener nn E E 1 5 12 1 Detaching and refitting the retard roller 1 5 12 2 Detaching and refitting the paper feed roller 1 5 14 3 Detaching and refitting the MP paper feed 1 5 16 1 5 4 Developing section 0222022 2 0010 6 anna nnn R a asas esae a inna dn 1 5 18 1 Detaching and refitting the developing 1 5 18 125 9 Diruimisectlon e a iter tede RR 1 5 20 1 Detaching and refitting the drum 1 5 20 1 5 6 Transfer Separation 1 5 21 1 Detaching and refitting the int
59. 75 0 Default scalable font V3 Name of typeface of up to 32 characters enclosed with single or double quotation marks Courier Default weight courier and letter Gothic V9 0 Courier 7 darkness Letter Gothic darkness 1 Courier 7 regular Letter Gothic darkness 4 Courier darkness Letter Gothic regular 5 Courier 7 regular Letter Gothic regular 2 4 5 2KW 2KX Factory Item FRPO Setting values setting Plain 1 1 Transparency Preprinted Label Bond Recycle Vellum 9 Letterhead 10 Color 11 Prepunched 12 Envelope 13 Cardstock 16 Thick 17 High quality 21 Custom1 22 Custom2 23 Custom3 24 Custom4 25 Custom5 26 Custom6 27 Custom 28 Custom8 Paper type for the MP tray X0 Paper type for paper cassettes 1 X1 1 Plain 1 3 Preprinted 5 Bond 6 Recycled 9 Letterhead 10 Color 11 Prepunched 17 High quality 21 Custom1 22 Custom2 23 Custom3 24 Custom4 25 Custom5 26 Custom6 27 Custom 28 Custom8 2 4 6 2KW 2KX Item FRPO Setting values Factory setting Paper type for paper cassettes 2 to4 2 X3 X4 1 3 5 6 9 10 11 17 21 22 23 24 25 26 2T 28 Plain Preprinted Bond Recycled Letterhead Color Prepunched High quality Custom1 Custom2 Custom3 Custom4 Custom5 Custom6 Custom7 Custom8 1 PCL paper source X9 0
60. Defective ISU motor Replace the ISU motor Defective CCD PWB Replace the scanner unit see page 1 5 47 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 Exposure lamp error When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Exposure lamp and inverter PWB CN2 Inverter PWB CN1 and CCD PWB YC3 CCD PWB YC1 and main PWB YC8 Defective exposure lamp Replace the scanner unit see page 1 5 47 Defective inverter PWB or CCD PWB Replace the scanner unit see page 1 5 47 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 AGC error After AGC correct input is not obtained at CCD Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Inverter PWB CN1 and CCD PWB YC3 CCD PWB YC1 and main PWB YC8 Defective exposure lamp Replace the scanner unit see page 1 5 47 Defective inverter PWB or CCD PWB Replace the scanner unit see page 1 5 47 Defective main PWB 1 4 17 Replace the main PWB and
61. Defective toner motor M Replace the toner motor M Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Toner motor Y error When the toner motor Y is driven the motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Toner motor Y and engine PWB YC26 Defective drive transmission sys tem of the toner motor Y Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective toner motor Y Replace the toner motor Y Defective engine PWB 1 4 23 Replace the engine PWB and check for cor rect operation see page 1 5 26 2KW 2KX Check procedures Code Contents Causes corrective measures 7401 Developing unit K non Defective connec Reinsert the connector Also check for conti installing error tor cable or poor nuity within the connector cable If none No density detection signal is contact in the con replace the cable output from toner sensor nector Developing unit K and Drum relay PWB developing unit K YC6 Drum relay PWB YC1 and engine PWB YC34 Defective toner Replace the devel
62. Enable SMTP protocol in COMMAND CENTER Server connect error Select Other authenti cate when authenticating POP before SMTP Select valid user other than Other The specified server is not SMTP server Enter the correct server name in COM MAND CENTER Network is not connected Check if the server is operating properly Check the network connection cable net work condition within LAN etc Connect with timeout error The server is unable to communicate Check if the server is operating properly Response wait with timeout error The server is unable to communicate Check if the server is operating properly Response wait with timeout error Error occurs on the net work Check the network connection cable net work condition within LAN etc Network transfer error Error occurs on the net work Check the network connection cable net work condition within LAN etc Response wait with timeout error Response is not returned from the server above specified time Check the network connection cable net work condition within LAN etc E Mail size limit error The size of E mail exceeds its limit Change the E mail size limit in COM MAND CENTER Server response error The server is error status Check if the server is working properly Server setting is not authenticated normally Check the settings for client s
63. Inside Right motor Rating label Inside Ef Left fan motor Rating label Inside Figure 1 5 97 1 5 64 2KW 2KX 1 6 1 Upgrading the firmware Follow the procedure below to upgrade the firmware of main PWB main controller and scanner engine PWB FAX control PWB optional language optional paper feeder and color table Preparation Extract the file that has the download firmware and put them in the USB Memory Procedure 1 Turn ON the main power switch and confirm if the screen shows Ready to Sy print then turn OFF the main power uz Switch 2 Insert USB memory that has the firm ware in the USB memory slot 3 Turn ON the main power switch 4 About 40 seconds later FW Update will be displayed and blinking the data LED this shows to start the download USB memory 5 Display the software that now upgrad ing 2 p USB memory slot FW Update CTRL FW Update ENGIN FW Update PF1 FW Update PF2 FW Update SCAN FW Update FAX FW Update OPT FW Update CLT ES 6 Display the completion of the upgrade Data LED is ON condition 7 ROM version is confirmed by the con tent of the display 8 Turn OFF the main power switch and remove the USB memory Figure 1 6 1 4 in 1 model with FAX only 2KW 2KX 1 6 2 Remarks on engine PWB replacement When replacing the engine PWB
64. Outputting an own status report Description Outputs lists of the current settings of the maintenance items and paper jam and service call occurrences Outputs the event log Also sends output data to the USB memory Purpose To check the current setting of the maintenance items or paper jam or service call occurrences Before initializing or replacing the backup RAM output a list of the current settings of the mainte nance items to reenter the settings after initialization or replacement Method 1 Press the start key 2 Select the item to be output using the cursor up down keys Display Output list Maintenance List of the current settings of the maintenance modes Event Outputs the event log All Outputs the all reports 3 Press the start key A list is output Method Send to the USB memory 1 Press the power key on the operation panel and after verifying the main power indicator has gone off switch off the main power switch Insert USB memory in USB memory slot Turn the main power switch on Enter the maintenance item Press the start key Select the item to be send Select Text or HTML Display Output list Print Outputs the report USB Text Sends output data to the USB memory text type USB HTML Sends output data to the USB memory HTML type 8 Press the start key Output will be sent to the USB memory Completion Press the stop key The screen for
65. Scanner Item Specifications Windows 2000 Service Pack 4 Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 IBM PC AT compatible CPU Celeron 600 MHz or higher System requirements RAM 128 MB or more HDD free space 20 MB or more Interface Ethernet Resolution 600 dpi 400 dpi 300 dpi 200 dpi File format JPEG TIFF PDF XPS B W 35 images min Simplex Color 25 images min Operating system Scanning A4 landscape 300 dpi Image quality Text Photo original speed B W 18 images min Duplex Color 13 images min A4 landscape 300 dpi Image quality Text Photo original Interface Ethernet 10 BASE T 100 BASE TX Network protocol TCP IP PC transmission SMB Scan to SMB FTP Scan to FTP FTP over SSL Transmission system E mail transmission SNTP Scan to E mail TWAIN scan WIA scan 1 Available operating system Windows 2000 Service Pack 4 Windows XP Windows Vista Windows Server 2008 Windows 7 2 Available operating system Windows Vista Windows Server 2008 Windows 7 2KW 2KX FAX 4 in 1 model with FAX only Item Specifications Compatibility G3 Communication line Subscriber telephone line Transmission time 3 s or less 33600 bps JBIG ITU T A4 1 chart Transmission speed 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Coding scheme JBIG MMR MR MH Err
66. Select the setting using the cursor up down keys Display Description 500 Sends an NSF CSI or DIS 500 ms after receiving a CED 75 Sends an NSF CSI or DIS 75 ms after receiving CED Initial setting 75 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 33 Item 2KW 2KX Description U631 Setting communication control 2 Description Makes settings regarding fax transmission Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display ECM TX ECM RX CED Freq Description Sets ECM transmission Sets ECM reception Sets the frequency of the CED signal Setting ECM transmission To be set to Off when reduction of transmission costs is of higher priority than image quality This should not be set to Off when connecting to the IP Internet Protocol telephone line 1 Select the setting using the cursor up down keys Display On Off Description ECM transmission is enabled ECM transmission is disabled Initial setting On 2 Press the start key The setting is set Setting ECM reception To be set to Off when reduction of transmission costs is of higher priority than image quality This should not be set to Off when connecting to the IP Internet Protocol telephone line 1 Select the setting usin
67. Sets the modem output level Sets the DTMF output level of a push button dial telephone Purpose Used if problems occur when sending a signal with a push button dial telephone Setting 1 Press the start key 2 Select the item to be set using the cursor up down keys 3 Change the setting using the cursor left right keys or numeric keys Display Description Setting range Initial setting Sgl LV Mdm Modem output level 1 to 15 9 120 V 10 220 240 V DTMF LV C DTMF output level 0 to 15 0 5 120 V main value 10 5 220 240 V DTMF LV D DTMF output level 0 to 5 5 2 120 V level difference 2 5 220 240 V 4 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 43 Item No Description U660 Setting the NCU Description Makes setting regarding the network control unit NCU Purpose To be executed as required Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Exchange Dial Tone Busy Tone PBX Setting DC Loop Sets the connection to PBX PSTN Sets PSTN dial tone detection Sets busy tone detection Setting for a PBX Sets the loop current detection before dialing Setting the connection to PBX PSTN Selects if a fax is to be connected to either a PBX or public switched telephone network 1 Sele
68. Sets the number of adjustment lines for automatic reduction when 4 paper is set 1 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of adjustment lines for automatic reduction 0 to 22 22 when 4 paper is set 2 Press the start key The value is set Setting the number of adjustment lines for automatic reduction when letter size paper is set Sets the number of adjustment lines for automatic reduction when letter size paper is set 1 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of adjustment lines for automatic reduction 0 to 26 26 when letter size paper is set 2 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 28 Item 2KW 2KX Description 0612 Setting system 3 Description Makes settings for fax transmission regarding operation and automatic printing of the protocol list This determines how trailing edge margin is detected to prevent image from being mutilated while printing a received Fax Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Auto Reduction Selects if auto reduction in the auxiliary direction is to be per formed Protocol List Se
69. a PBX According to the type of the PBX connected select the mode to connect an outside call 1 Select the setting using the cursor up down keys Display Description Flash Flashing mode Loop Code number mode Initial setting Loop 2 Press the start key The setting is set Setting the loop current detection before dialing Sets if the loop current detection is performed before dialing 1 Select the setting using the cursor up down keys Display Description On Performs loop current detection before dialing Off Does not perform loop current detection before dialing Initial setting On 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 45 2KW 2KX Item No Description 0670 Outputting lists Description Outputs a list of data regarding fax transmissions Printing a list is disabled either when a job is remaining in the buffer or when Pause All Print Jobs is pressed to halt printing Purpose To check conditions of use settings and transmission procedures of the fax Method 1 Press the start key 2 Select the item to be output using the cursor up down keys 3 Press the start key The selected list is output Display Description Sys Conf Report Outputs a list of software switches self telephone number confidential boxes ROM versions and other information
70. bias 5 Operation panel PWB OPPWB Consists the LCD LED indicators and key switches 6 LCD PWB Controls the LCD display 7 Relay PWB 2 Consists of wiring relay circuit between main PWB and engine PWB and power source PWB 8 Drum relay PWB DRRPWOB Consists of wiring relay circuit between engine PWB and the drum units and developing units 2 2 1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 2KW 2KX Eject PWB 2 Consists of wiring relay circuit between engine PWB and each electrical component eject section Cassette PWB CPWDB Interconnects the engine PWB and each electrical component cassette section Drum PWB DRPWB K Relays wirings from electrical components on the drum unit K Drum individual information in EEPROM storage Drum PWB M DRPWB M Relays wirings from electrical components on the drum unit M Drum individual information in EEPROM storage Drum PWB C DRPWB C Relays wirings from electrical components on the drum unit C Drum individual information in EEPROM storage Drum PWB Y DRPWAB Y Relays wirings from electrical components on the drum unit Y Drum individual information in EEPROM storage De
71. cas sette or MP tray or as paper refeeding for duplex printing Paper by feeding is conveyed by the middle roller to the position where the registration sensor RS is turned on and then sent to the transfer separation section by the front registration roller and rear registration roller pu Figure 2 1 5 Paper conveying section 1 MPF feed rollers 7 Front registration roller 2 Feed pulleys 8 Rear registration roller 3 MPF feed upper guide 9 MP feed sensor MPFS 4 MPF feed lower guide 10 Actuator MP feed sensor 5 Middle roller 11 Registration sensor RS 6 Middle pulley 12 Actuator registration sensor 2 1 5 2KW 2KX EPWB E 18 3 YC3 13 REGCLDRN YC3 11 MIDCLDRN YC9 18 MPFJAM YC3 1 MPFCLDRN 6 FEMOTRDYN 5 YC3 7 FEMOTCLK YC3 8 FEMOTREN 3 Figure 2 1 6 Paper conveying section block diagram 2 1 6 2KW 2KX 2 1 2 Drum section The drum section consists of the drum the charger roller unit and the cleaning unit and the drum surface is uniformly charged in preparation for formation of residual image by laser beam After transfer is complete toner remaining on the drum surface is chipped off
72. check for cor rect operation see page 1 5 29 Contents Causes 2KW 2KX Check procedures corrective measures Communication error between scanner and ASIC An error code is detected Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable CCD PWB YC1 and main PWB YC8 Defective CCD PWB Replace the scanner unit see page 1 5 47 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 Polygon motor KM error The polygon motor KM ready input is not given for 10 s dur ing the polygon motor is ON Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Laser scanner unit KM and engine PWB YC31 Defective polygon motor KM Replace the laser scanner unit KM see page 1 5 44 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Polygon motor CY error The polygon motor CY ready input is not given for 10 s dur ing the polygon motor is ON Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Laser scanner unit CY and engine PWB
73. conveyed original is scanned by the optical section CCD of main machine when it passes through the DP contact glass of main machine LACE Figure 2 1 28 Original conveying section 1 Conveying roller A 5 DP timing sensor DPTS 2 Conveying pulley 6 Actuator DP timing sensor 3 Conveying bottom 7 DP contact glass 4 Reading guide 2 1 27 FEEDCL TIMSWN DPMOT1A DPMOT2A DPMOT1B DPMOT2B YC32 16 YC32 15 YC32 14 YC32 1 YC32 8 MOTA1 _ MOTB1 MOTA2 MOTB2 FEEDCL TIMSWN Figure 2 1 29 Original conveying section block diagram 2 1 28 2KW 2KX DPDPWB 6 3 2 9 YC3 1 YC3 2 YC3 3 YC3 4 YC1 1 YC1 2 YC1 3 YC1 4 YC8 10 YC8 3 2KW 2KX 3 Original switchback eject sections The original switchback eject sections consists of the parts shown in figure An original of which scanning is complete is ejected to the original eject table by the eject roller In the case of duplex switchback scanning an original is conveyed temporarily to the switchback tray and conveyed again to the original conveying section by the switchback roller 4 yw mn Figure 2 1 30 Original switchback eject sections 1 Conveying roller B 6 Switchback guide 2 Conveying pulley 7 Switchback roller 3 Eject roller 8 Switchback pulley 4 Eject p
74. displayed 1 3 24 Item 2KW 2KX Description U604 Setting user data 2 Description Makes user settings to enable the use of the machine as a fax Purpose Use this if the user wishes to adjust the number of rings that occur before the unit switches into fax receiving mode when fax telephone auto select is enabled Method 1 Press the start key 2 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of fax telephone rings 0 to 15 2 120 V 1 220 240 V If you set this to 0 the unit will start fax reception without any ringing 3 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Clearing data Description Initializes data related to the fax transmission such as transmission history Purpose To clear the transmission history Method 1 Press the start key 2 Select Comm REC 3 Press the start key Initialization processing starts When processing is finished Completed is displayed Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 25 2KW 2KX Item No Description 0610 Setting system 1 Description Makes settings for fax reception regarding the sizes of the fax paper and received images and automatic printing of the protocol list Method
75. drum unit never expose the drum surface to strong direct light Keep the drum at an ambient temperature between 20 C 4 F and 40 C 104 F and at a relative humidity not higher than 85 RH Avoid abrupt changes in temperature and humidity Avoid exposure to any substance which is harmful to or may affect the quality of the drum Do not touch the drum surface with any object Should it be touched by hands or stained with oil clean it 3 Toner Store the toner container in a cool dark place Avoid direct light and high humidity 1 5 1 2KW 2KX 4 How to tell a genuine Kyocera Mita toner container As a means of brand protection the Kyocera Mita toner container utilizes an optical security technology to enable visual validation A validation viewer is required to accomplish this Hold the validation viewer over the left side part of the brand protection seal on the toner container Through each window of the validation viewer the left side part of the seal should be seen as follows A black colored band when seen through the left side window A shiny or gold colored band when seen through the right side window 55 The above will reveal that the toner container is a genuine Kyocera Mita branded toner container otherwise it is a counterfeit See through the left window See through the right window e marking o marking Validation viewer Validation viewer om protection d seal prot
76. l hus Qu SEN Engine PWB a YC19 YC38 YC37 YC24 YC15 25 YC31 2 YC20 Yec4 YC32 YC34 vio YC33 17 29 Engine PWB Figure 1 5 37 1 5 26 Remove three screws then remove the engine PWB Check or replace the engine PWB and refit all the removed parts To replace the engine PWB remove the 01 from the old engine PWB and mount it to the new engine PWB EEPROM U1 1 5 27 Figure 1 5 38 2KW 2KX 2KW 2KX 2 Detaching and refitting the power source PWB Procedure 1 Remove the right rear cover right cover and right lower cover see page 1 5 6 2 Remove three screws and then remove the power source shield Screws A and B are unidentical there fore do not mix up Screw B Power source shield Screw A Figure 1 5 39 3 Remove all connectors from power source PWB 4 Remove two screws 5 Release three hooks and then remove oe 1 the power source PWB 6 Check or replace the power source PWB and refit all the removed parts Power source PWB Figure 1 5 40 Screw 1 5 28 2KW 2KX 3 De
77. mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective motor Replace the duplex motor Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 3 Right fan motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Right fan motor and main PWB YC42 Defective motor Replace the right fan motor Defective PWB Replace the main PWB and check for correct operation see page 1 5 29 4 Left fan motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Left fan motor and engine PWB YC29 2 Defective motor Replace the left fan motor Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 1 4 35 Problem Causes 2KW 2KX Check procedures corrective measures S Controller fan motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Controller fan motor and m
78. on the machine frame the toner density on the transfer belt is measured The transfer cleaning unit collects toner remaining on the transfer belt after secondary transfer and forwards it as waste toner to the waste toner box 11 8 3 4 5 6 2 Figure 2 1 16 Intermediate transfer unit section 1 Tension roller 7 Transfer belt 2 Drive roller 8 Cleaning fur brush 3 Primary transfer roller K 9 Cleaning roller 4 Primary transfer roller M 10 Cleaning blade 5 Primary transfer roller C 11 Cleaning screw 6 Primary transfer roller Y 12 ID sensors IDS 2 1 16 Cleaning bias 2KW 2KX gt o x 8 S a 2 e S 5 E 2 rs 2 gt gt s a EPWB d YC6 4 LEDREFL v4 2 YC6 2 1 VOPL vc4 4 YC6 1 1 vc4 5 11 5 61429 YC7 4 LEDREFR yc4 2 2 1 4 vos YC11 13 YC7 1 YC1 5 15 3 IMAMOTREN PM IMAMOTCLK 5 15 1 _ MAMOTRDYN Figure 2 1 17 Intermediate transfer unit section block diagram 2 1 17 2KW 2KX 2 Secondary transfer roller section The secondary transfer roller section consists of the secondary transfer roller mounted to the paper conveying unit and the separation brush To the secondary transfer roller DC bias is applied from the high voltage PWB HVPWB The toner
79. pulse Address bus signal B7 A10 0 3 3 V DC pulse Address bus signal A8 9 0 3 3 V DC pulse Address bus signal B8 A8 0 3 3 V DC pulse Address bus signal A9 GND Ground B9 0 3 3 V DC pulse Address bus signal A10 A6 0 3 3 V DC pulse Address bus signal 10 5 O 0 3 3 V DC pulse Address bus signal A11 A4 0 3 3 V DC pulse Address bus signal 11 A3 0 3 3 V DC pulse Address bus signal 12 2 0 3 3 V DC pulse Address bus signal B12 A1 0 3 3 V DC pulse Address bus signal A13 GND Ground B13 3 3V O 3 3VDC 3 3 V DC power output A14 OP2IFN 0 3 3 V DC Select signal B14 OP2ACKN 0 3 3 V DC pulse OP2ACKN signal A15 OP2IRN 0 3 3 V DC Interruption signal B15 5V 5VDC 5 V DC power output A16 RDY 0 3 3 V DC Ready signal 2 3 15 Signal Voltage 2KW 2KX Description YC14 Connected to FAX control PWB RXDREQ GND RXDMACKN IORN IOWN RESETN VOLTDETECT D15 D14 GND D13 D12 D11 D10 D9 D8 D7 D6 D5 D4 D3 D2 D1 DO NC NC NC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3
80. remove the EEPROM U1 from the engine PWB that has been removed and then reattach it to the new engine PWB EEPROM co L Engine PWB Figure 1 6 2 1 6 2 2KW 2KX 2 1 1 Paper feed conveying section Paper feed conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper feed unit that feeds paper from the MP tray and the paper conveying section that conveys the fed paper to the transfer separation section 1 Cassette paper feed section The cassette can contain 250 sheets The sheet from the cassette is pulled out by rotation of the pickup roller and sent to the paper conveying section by rotation of the paper feed roller Also the retard roller prevents mul tiple feeding of paper Figure 2 1 1 Cassette paper feed section 1 Pickup roller 7 Bottom plate 2 Paper feed roller 8 Lift work plate 3 Retard roller 9 Paper sensor PS 4 R
81. switch off then on and execute initialization using maintenance item 0002 Error codes Codes Description 0001 Controller error 0020 Engine error 0040 Scanner error 1 3 11 Item Description 2KW 2KX U203 Checking DP operation Description Simulates the original conveying operation separately in the DP Purpose To check the DP operation Method 1 Press the start key 2 Place an original in the DP if running this simulation with paper 3 Select the speed to be operated using the cursor up down keys Display Description Normal Speed Normal reading 600 dpi High Speed High speed reading Press the start key Select the item to be operated using the cursor up down keys Display Description CCD ADP Non P Without paper single sided original of CCD continuous operation CCD ADP With paper single sided original of CCD CCD RADP Non P Without paper double sided original of CCD continuous operation CCD RADP With paper double sided original of CCD 6 Press the start key The operation starts 7 To stop continuous operation press the stop key Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 12 Item Description 2KW 2KX U222 Setting the IC card type Description Sets the type of IC card Purpose To change the type of IC card Settin
82. the registration sensor Defective MP feed sensor Replace the MP feed sensor Defective eject sen sor Replace the eject PWB 18 A message indicat ing cover open is displayed when the top tray or rear cover is closed Deformed actuator of the interlock switch Check visually and replace if necessary Defective interlock switch Replace the interlock switch 19 DP paper feed motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable DP paper feed motor and DP drive PWB YC3 DP drive PWB YC1 and main PWB YC32 Defective drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective motor Replace the DP paper feed motor Defective PWB Replace the DP drive PWB or main PWB and check for correct operation see page 1 5 60 1 5 29 20 DP paper feed clutch does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable DP paper feed clutch and DP drive PWB YC6 DP drive PWB YC8 and main PWB YC32 2 Defective clutch Replace the DP paper feed clu
83. the timing for copy counting Description Changes the copy count timing for the total counter and other counters Purpose To be set according to user request Setting 1 Press the start key 2 Select the copy count timing using the cursor up down keys Display Description Feed When secondary paper feed starts Eject When the paper is ejected Initial setting Eject 3 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 15 Item 2KW 2KX Description U285 Setting service status page Description Determines displaying the digital dot coverage report on reporting Purpose According to user request changes the setting Setting 1 Press the start key 2 Select On or Off using the cursor up down keys Display Description On Displays the digital dot coverage Off Not to display the digital dot coverage Initial setting On 3 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Setting the size conversion factor Description Sets the coefficient of nonstandard sizes in relation to the A4 Letter size The coefficient set here is used to convert the black ratio in relation to the A4 Letter size and to display the result in user simulation Purpose To set the coefficient for c
84. to HVPWB Connectedto 2 24V3 O 24V DC 24 V DC power to HVPWB high voltage 3 TICCNT PWM Primary transfer bias control voltage PWB Cyan 4 HVCLKY 0 3 3 V DC pulse Developing bias clock signal Yellow T1MCNT Primary transfer bias control voltage Magenta 6 HVCLKC 0 3 3 V DC pulse Developing bias clock signal Cyan 7 T2CNT PWM Secondary transfer bias control voltage 8 BCMCNT PWM Developing magnet bias control voltage Cyan PWM Cleaning bias control voltage 10 BKMCNT PWM Developing magnet bias control voltage Black 11 T1YCNT PWM Primary transfer bias control voltage Yellow 12 BKSCNT O PWM Developing sleeve bias control voltage Black 13 TIKCNT PWM Primary transfer bias control voltage Black 14 BYSCNT PWM Developing sleeve bias control voltage Yellow 15 MYCNT PWM Main charger control voltage Yellow 16 BMMCNT PWM Developing magnet bias control voltage Magenta 17 MKCNT O PWM Main charger control voltage Black 18 BYMCNT PWM Developing magnet bias control voltage Yellow 19 MCCNT PWM Main charger control voltage Cyan 20 T2RREM 0 3 3 V DC pulse Secondary transfer bias reverse signal 21 MMCNT O PWM Main charger control voltage Magenta 22 BMSCNT PWM Developing sleeve bias control voltage Magenta 23 MISENS Analog Main charger AC current signal 24 BKACNT PWM Developin
85. top heater unit Refer to the service manual for the paper feeder Defective PF heater PWB or PF main PWB 1 4 12 Replace the PF heater PWB or PF main PWB Refer to the service manual for the paper feeder Contents Causes 2KW 2KX Check procedures corrective measures PF heater 2 low temperature error paper feeder 2 An external temperature higher than 5 C 9 F is not detected when one minute elapses after PF heater 2 is turned on Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF heater 2 and PF heater PWB YC2 PF heater PWB YC3 and PF main PWB YC113 PF thermistor 2 and PF main PWB YC115 PF thermistor 2 installed incor rectly Check the installation of the PF thermistor 2 Defective PF thermistor 2 Replace the side heater unit Refer to the service manual for the paper feeder Broken PF heater 2 Replace the side heater unit Refer to the service manual for the paper feeder Defective PF heater PWB or PF main PWB Replace the PF heater PWB or PF main PWB Refer to the service manual for the paper feeder Paper feeder communica tion error Communication error between engine PWB and optional paper feeder Improper installa tion paper feeder Follow installation instruction carefully again Defect
86. with the cleaning blade and is collected to the waste toner box with the drum screw The cleaning lamp CL consists of LEDs and removes residual charge on the drum before main charging Figure 2 1 7 Drum section 1 Drum 5 Drum frame 2 Charger roller 6 Cleaning blade 3 Charger cleaning roller 7 Drum screw 4 Charger case 8 Cleaning lamp CL 2 1 7 2KW 2KX HVPWB S 979 le ova 79 s t IRE a z 2 ee ea a mw o 41944 gE z 7 8 9A Selah ase a z ova 62 c 0 FEJA udwasvsa 9A lt 31233 C EDA Hdo3svui 79 s 52 9 oval 79 zr 0 2 yy a udo3svai 6 31233 CYA Drum unit Y A 72 29 v1vqaa 6 52 CS82A DRPWB Y uaAasvia 1933 DRRPWB cV V9A OL LOA 8 LOA 9 LOA C V9A udAasvia v1vaaa 19354 uas vela uawasvera 10 MOTRDYN SPEEDSEL MOTCLK MOTEN OL VEDA 8 VEDA 9 VEDA V VEDA c VEDA Figure 2 1 8 Drum section block diagram 2 1 8 2KW 2KX 2 1 3 Developing section
87. 0001234abcd5678 01234567890123456789012345678901 0008 00 07 2KX D100 001 005 0 57 58 ABCDEFGHIJIJABCDEFGHIJ 59 2KX 0000 001 005111 60 61 62 0000000000 F80C001A37 302A183C00 000100013D 8791BEC305 0000003100 000F5D0000 01FD000000 0000000000 0000000000 0000000FB7 0000000000 0000260000 0000000000 0000000000 0000008400 0 3 63 64 65 ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ XXXXXXXXXXXXXXXX Figure 1 3 5 1 3 59 Service items Description 2KW 2KX 1 Detail of service status page Description Supplement Firmware version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Standard memory size Optional memory size Total memory size Local time zone Report output date Day Month Year hour minute NTP server name Presence or absence of the optional paper feeder Paper feeder 1 Paper feeder 2 Not Installed Presence or absence of the optional IC card authentication kit Installed Not Installed Trial Page of relation to the A4 Letter Average coverage for total Black Cyan Magenta Yellow Average coverage for copy Black Cyan Magenta Yellow Average coverage for printer Black Cyan Magenta Yellow Average coverage for fax Black Cyan Magenta Yellow Cleared date and output date Coverage on the final output page Number of rings
88. 007 USB unmount error d012 File writing error d008 File rename error d013 File reading error d009 File open error d014 File deletion error dOOa File close error d015 File copy error to the USB Supplement The following restrictions apply to the data which were imported from 4 in 1 models with FAX to 3 in 1 models without FAX Personal address book FAX related data are not imported Group address book Group addresses including FAX addresses are not imported Job accounting data Initial values are added for FAX related data One touch data Groups assigned with FAX addresses or those including FAX are not imported User management data Initial values are added for out going FAXes of authentication Program data Not imported The same applies when data are imported from 3 in 1 to 4 in 1 models Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 53 Item 2KW 2KX Description U920 Checking the copy counts Description Checks the copy counts Purpose To check the copy counts Method 1 Press the start key The current counts are displayed Display Description Color Copy Count value of color copy B W Copy Count value of black white copy Color Prn Count value of color print B W Prn Count value of black white print B W Fax Count value of black white FAX Completion Press the stop key The scree
89. 1 3 67 Flawed drum Replace the drum unit see page 1 5 20 Deformed or worn cleaning blade in the drum unit Replace the drum unit see page 1 5 20 Flawed developing roller Replace the developing unit see page 1 5 18 Dirty heat roller and press roller Clean the heat roller and press roller 11 The leading edge of image begins to print too early or too late Print example Causes Check procedures corrective measures Paper feed clutch or registra tion clutch operating incor rectly 12 Paper is wrinkled Print example Causes Check the installation of the clutch If it operates incor rectly replace it Check procedures corrective measures Paper curled Check the paper storage conditions Paper damp Check the paper storage conditions 1 4 32 13 Offset occurs Print example Causes 2KW 2KX Check procedures corrective measures Defective drum surface charg ing Perform the drum surface refreshing see page 1 3 67 When the problem is not cleared increase the surface potential by performing the main charger adjustment see page 1 3 68 Deformed or worn cleaning blade in the drum unit Replace the drum unit see page 1 5 20 Defective transfer belt clean ing Replace the intermediate transfer unit see page 1 5 21 Defective fuser unit Replace the fuser u
90. 2 SCMOTA1 0 24 V DC pulse ISUM drive control signal ISU motor SCMOTB1 0 24 V DC pulse ISUM drive control signal 4 SCMOTA2 0 24 V DC pulse ISUM drive control signal YC37 1 24V1 24V DC 24 V DC power from PSPWB Connectedto 2 GND Ground powersource GND _ PWB 4 5V1 5 VDC 5 V DC power from PSPWB YC38 1 GND Ground Connectedto 2 3 3V3 3 3 VDC 3 3 V DC power to APCPWB M oo 3 PDMN 0 3 3 V DC pulse Horizontal synchronizing signal 4 VDOMP LVDS APCPWB M video data signal 5 VDOMN LVDS APCPWB M video data signal 6 GND Ground 7 3 3V3 3 3 V DC 3 3 V DC power to APCPWB K 8 PDKN 0 3 3 V DC pulse Horizontal synchronizing signal 9 VDOKP LVDS APCPWB K video data signal 10 VDOKN LVDS video data signal 2 3 17 Connector Connected to relay PWB Signal Voltage 3 3 1 I2CSDA GND I2CSCL SCKN SO S SDIR SBSY EGIRN VSYNC 3 3V2 GND EGHOLD I2CINT HYPINT PSSLEEPN 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 2KW 2KX Description 3 3 V DC power to RYPWB EEPROM data signal Ground EEPROM clock signal Serial communication clock signal Serial communication data signal input Serial communica
91. 2KW 2KX 5 Document processor Machine right 22 Machine inside Machine left Figure 2 2 5 Document processor 1 DP drive PWB DPDPWB Consists the solenoids and clutch driver circuit and wiring relay circuit 2 DP original sensor DPOS Detects the presence of an original 3 DP timing sensor DPTS Detects the original scanning timing 4 DP open close sensor DPOCS Detects the opening closing of the DP 5 DP paper feed motor Drives the original feed section 6 DP paper feed clutch DPPFCL Controls the drive of the DP forwarding pulley and DP feed pulley 7 DP switchback solenoid DPSBSOL Operates the switchback guide 8 DP pressure solenoid DPPRSOL Operates the switchback pulley 2 2 9 2KW 2KX This page is intentionally left blank 2 2 10 2KW 2KX 2 3 1 Power source PWB Figure 2 3 1 Power source PWB silk screen diagram 2 3 1 Connector Connected to AC inlet and main power switch LIVE NEUTRAL 120 V AC 220 240 V AC 120 V AC 220 240 V AC 2KW 2KX Description AC power input AC power input YC102 Connected to fuser heater NEUTRAL LIVE 120 V AC O V 220 240 V AC O V 120 V AC 220 240 V AC FH On Off AC power to FH YC103 Connected to relay PWB 24V1 GND GND GND GND 24V2 24V2 24V2 24V2 PSSLEEPN ZCROSS
92. 2P O LVDS CCD shift register clock signal 13 CCDPH2N O LVDS CCD shift register clock signal 14 Not used 15 3 3VS O 3 3VDC 3 3 V DC power to CCDPWB 16 HPSWN 0 3 3 V DC HPS On Off 17 NC Not used 18 24V_LAMP O 24V DC 24 V DC power to CCDPWB 19 LAMPTH 0 3 3 V DC EL drive signal 20 GND LAMP l Ground 21 4 Not used 22 GND Ground 23 CCDDATAB Analog CCD image output signal B 24 GND l Ground 25 CCDDATAG Analog CCD image output signal G 26 GND Ground 27 CCDDATAR Analog CCD image output signal R 28 GND Ground 29 NC Not used 30 5V1 5VDC 5 V DC power to CCDPWB 31 Not used 32 12VS O DC12V 12 V DC power to CCDPWB 2 3 14 2KW 2KX Connector Pin Signal y o Voltage Description YC12 1 VBUS O 5VDC 5 V DC power output Connectedto 2 DATA USB data signal USB 3 DATA o USB data signal 4 GND Ground 5 GND Ground YC14 A1 Not used Connectedto B1 NC Not used Sedi 2 NC Falls Not used B2 NC Not used A3 GND Ground 3 3V O 3 3VDC 3 3 V DC power output 4 3 3V O 33VDC 3 3 V DC power output B4 A15 0 3 3 V DC pulse Address bus signal A5 GND Ground B5 A14 0 3 3 V DC pulse Address bus signal A13 0 3 3 V DC pulse Address bus signal B6 A12 0 3 3 V DC pulse Address bus signal A11 0 3 3 V DC
93. 3 16 Weight 36 5 kg 80 3 Ib with toner container Space required W x D 514 x 1020 mm using MP tray 20 1 4 x 40 3 16 using MP tray Power source 120 V AC 60 Hz more than 8 9 A 220 240 V AC 50 60 Hz more than 4 7 A Options Paper feeder x 2 Expanded memory 1 1 2 Document processor Item Specifications 2KW 2KX Original feed method Automatic feed Supported original types Sheet originals Original sizes Maximum A4 Legal Minimum A5 Statement Original weights Simplex 50 to 120 g m Duplex 50 to 110 g m Loading capacity 50 sheets 50 to 80 g m or less Dimensions W x D x H 490 x 338 x 104 mm 19 5 16 x 13 5 16 x 4 1 8 Weight Printer Item 3 kg 6 6 Ib or less Specifications Printing speed Same as copying speed First print time A4 feed from cassette B W 9 0sorless Color 10 5 s or less Resolution 600 dpi Windows 2000 Windows XP Windows XP Professional Windows Server 2003 Windows Server 2003 x64 Edition Windows Vista x86 Edition Windows Vista x64 Edition Windows 7 x86 Edition Windows 7 x64 Edition Windows Server 2008 Windows Server 2008 x64 Edition Apple Macintosh OS 10 x USB interface connector 1 USB Hi speed Interface USB host 2 Network interface 1 10BASE T 100BASE TX Operating system Page description language PRESCRIBE 2KW 2KX 1
94. 5 8 3 Remove the screw WN jj e JZS 4 Release four hooks Slide the right rear RY 1 cover backward and then remove it 4 222 i gt 2 2 4 2 2e 2 2 Right rear ZA 245256 2 io 05 2 F a 2 1 5 9 1 5 6 Power source cover cover Right rear cover 2KW 2KX 5 Open the memory cover and then remove it 6 Release four hooks hook A B Slide the right cover forward and then remove it 7 Remove the waste toner cover Right cover Waste toner cover Figure 1 5 11 1 5 7 2KW 2KX 8 Release the hook Slide the right lower cover forward and then remove it Right lower cover Figure 1 5 12 1 5 8 2KW 2KX 3 Detaching and refitting the left rear cover left cover and left lower cover Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 2 Release the hook Slide the left rear cover upward and then remove it 3 Release four hooks hook A B and then remove the left cover Left cover Figure 1 5 14 1 5 9 2KW 2KX KA co 2 N 2 22 4 Remove the screw 5 Release three hooks hook A B and then remove the left lower cover Left lower cover Left lower cover Figure 1 5 15 1 5 10 2KW 2KX
95. 6543210 Ringer detection cycle maximum 143 76543210 Ringer ON time detection 144 76543210 Ringer OFF time detection 145 76543210 Ringer OFF non detection time 147 76543210 Dial tone detection time continuous tone 148 76543210 Allowable dial tone interruption time 149 76543210 Time for transmitting selection signal after closing the DC circuit 151 76543210 Ringer frequency detection invalid time 1 3 49 2KW 2KX Item No Description 0699 lt Function setting No Bit Item 217 Setting the output priority when A5 size reception Clearing the digital dot coverage data Description Clears the accumulated data for the digital dot coverage per A4 size paper Purpose To clear data as required at times such as during maintenance service Method 1 Press the start key 2 Select Execute using the cursor up down keys 3 Press the start key The digital dot coverage data is cleared Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 50 Item No 2KW 2KX Description U917 Setting backup data reading writing Description Retrieves the backup data to a USB memory from the machine or writes the data from the USB memory to the machine Purpose To store and write data when replacing the HDD Method 1 Press the power key on
96. B and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Toner motor C error When the toner motor C is driven the motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Toner motor C and engine PWB YC25 Defective drive transmission sys tem of the toner motor C Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective toner motor C Replace the toner motor C Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Toner motor M error When the toner motor M is driven the motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Toner motor M and engine PWB YC24 Defective drive transmission sys tem of the toner motor M Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any
97. D GMBH Otto Hahn Str 12 D 40670 Meerbusch Germany Phone 49 2159 918 0 KYOCERA MITA GMBH AUSTRIA Eduard Kittenberger Gasse 95 1230 Wien Austria Phone 43 1 86338 KYOCERA MITA SVENSKA AB Esbogatan 16B 164 75 Kista Sweden Phone 46 8 546 55000 2010 KYOCERA MITA Corporation KYOCERG is trademark of Kyocera Corporation KYOCERA MITA NORGE Postboks 150 Oppsal NO 0619 Oslo Olaf Helsetsvei 6 NO 0694 Oslo Norway Phone 47 22 62 73 00 KYOCERA MITA DANMARK A S Ejby Industrivej 1 DK 2600 Glostrup Denmark Phone 45 7022 3880 KYOCERA MITA PORTUGAL LDA Rua do Centro Cultural 41 Alvalade 1700 106 Lisboa Portugal Phone 351 21 843 6780 KYOCERA MITA SOUTH AFRICA PTY LTD 49 Kyalami Boulevard Kyalami Business Park Midrand South Africa Phone 27 0 11 540 2600 KYOCERA MITA AMERICA INC Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 U S A Phone 973 808 8444 KYOCERA MITA AUSTRALIA PTY LTD Level 3 6 10 Talavera Road North Ryde N S W 2113 Australia Phone 02 9888 9999 KYOCERA MITA NEW ZEALAND LTD 1 3 Parkhead Place Albany P O Box 302 125 NHPC Auckland New Zealand Phone 09 415 4517 KYOCERA MITA THAILAND CORP LTD 9 209 Ratchada Prachachem Road Bang Sue Bangkok 10800 Thailand Phone 02 586 0333 KYOCERA MITA SINGAPORE PTE LTD 121 Genting Lane 3rd Level Singapore 349572 Phone 67418733 KYOCERA MITA HONG KONG LIMIT
98. DC power to TM M TM M On Off YC25 Connected to toner motor C 24V3 TNMCDRN 24 V DC 0 24 V DC 24 V DC power to TM C TM C On Off YC26 Connected to toner motor Y 24V3 TNMYDRN 24 V DC 0 24 V DC 2 3 8 24 V DC power to TM Y TM Y On Off 2KW 2KX Connector Pin Signal y o Voltage Description YC27 1 LMOTDRN 0 24 V DC LM On Off Connectedto 2 GND Ground lift motor YC28 1 24V1 O 24V DC 24 V DC power to CFM Connectedto 2 TCONTFAN 10 12 24 V DC CFM Full speed Half speed Off container fan DRN motor YC29 1 24V1 O 24V DC 24 V DC power to LFM Connectedto 2 LFANDRN 10 12 24 V DC LFM Full speed Half speed Off left fan motor YC30 1 TCONTN 0 3 3 V DC TTSW On Off Connectedto 2 GND Ground top tray switch YC31 1 GND Ground Connectedto 2 VREFK O Analog APCPWB K laser power standard voltage 3 LONBKN 0 3 3V DC APCPWB K sample hold signal 4 ENBKN 0 3 3V DC APCPWB K laser enable signal 5 PDKN 0 3 3 V DC pulse Horizontal synchronizing signal 6 GND l Ground 7 VREFM O Analog APCPWB M laser power standard voltage 8 LONBMN 0 3 3 V DC sample hold signal 9 ENBMN 0 3 3V DC APCPWB M laser enable signal 10 PDMN 0 3 3 V DC pulse Horizontal synchronizing signal 11 LSUTHERMM Analog ITEMS detection voltage 12 POLCLK1 0 3 3 V DC pulse PM KM clock signal 13
99. Dirty LSU dust shield glass Perform the LSU dust shield glass cleaning 8 Black streaks are printed vertically Print example Causes Check procedures corrective measures Dirty contact glass Clean the contact glass Dirty slit glass Clean the slit glass Dirty or flawed drum Perform the drum surface refreshing see page 1 3 67 Flawed drum Replace the drum unit see page 1 5 20 Deformed or worn cleaning Replace the drum unit see page 1 5 20 blade in the drum unit Worn primary transfer belt Replace the intermediate transfer unit see page 1 5 21 Defective transfer roller Replace the transfer roller see page 1 5 24 1 4 31 9 Streaks are printed horizontally Print example Causes 2KW 2KX Check procedures corrective measures Dirty or flawed drum Perform the drum surface refreshing see page 1 3 67 Flawed drum Replace the drum unit see page 1 5 20 Dirty developing section Clean any part contaminated with toner in the developing section Poor contact of grounding ter minal of drum unit 10 Spots are printed Print example Causes Check the installation of the drum unit If it operates incor rectly replace it see page 1 5 20 Check procedures corrective measures Dirty contact glass Clean the contact glass Dirty or flawed drum Perform the drum surface refreshing see page
100. Drive Norcross Georgia 30093 TEL 770 729 9786 FAX 770 729 9873 Southwestern Region 2825 West Story Road Irving Texas 75038 5299 TEL 972 550 8987 FAX 972 252 9786 National Operation Center amp National Training Center 2825 West Story Road Irving Texas 75038 5299 TEL 972 659 0055 FAX 972 570 5816 Latin America Division 8240 N W 52nd Terrace Dawson Building Suite 108 Miami Florida 33166 TEL 305 421 6640 FAX 305 421 6666 Printed in U S A
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102. EMOTRDYN FEMOTCLK FEMOTREN GND 24V3 MIDCLDRN 24V3 REGCLDRN 24V3 0 24 V DC 24 V DC 0 24 V DC 24 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC 0 24 V DC 24 V DC 0 24 V DC 24 V DC 2KW 2KX Description MPFCL On Off 24 V DC power to MPFCL PFCL On Off 24 V DC power to PFCL Not used PFM ready signal PFM clock signal PFM On Off Ground 24 V DC power to PFM MCL On Off 24 V DC power to MCL RCL On Off 24 V DC power to RCL Connected to MP solenoid 24V3 MPSOLDRN 24 V DC 0 24 V DC 24 V DC power to MPSOL MPSOL On Off YC6 Connected to ID sensor 1 VOSL VOPL GND LEDREFL 3 3V2 Analog Analog Analog 3 3 V DC IDS1 detection signal IDS1 detection signal Ground IDS1 control signal 3 3 V DC power to IDS1 Connected to ID sensor 2 ao amp a A VOSR VOPR GND LEDREFR 3 3V2 Analog Analog Analog 3 3 V DC 2 3 4 IDS2 detection signal IDS2 detection signal Ground IDS2 control signal 3 3 V DC power to IDS2 Connector Connected to relay PWB c DOO A N gt gt 2 2 BR WN gt Signal 24V1 GND GND GND GND 24V3 24V3 24V3 24V3 GND SLEEPN HYPINT I2CINT 3 3V2 24 V DC 24 V DC 24 V DC 24 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 3 3 V DC 2KW 2KX Description 24 V DC power from RYPWB Ground Ground Ground Ground 24 V DC power from RYPWB 24 V DC power from R
103. INPWB 5 Mirror A 12 Home position sensor HPS 6 Mirror B 13 ISU shaft 7 Mirror C 2 1 12 2KW 2KX Original i j i Image scanner unit ISU CCDPWB Mirrors YC8 19 ane lens mur MPWB sensor 16 HPSWN HPS SCMOTB2 SCMOTA1 rj 2 YC36 1 2 3 4 SCMOTB1 SCMOTA Scanner unit Figure 2 1 13 Scanner unit block diagram 2 1 13 2KW 2KX 2 Laser scanner section The charged surface of the drum is then scanned by the laser beam from the laser scanner unit The laser beam is dispersed as the polygon motor PM revolves to reflect the laser beam over the drum Various lenses and mirror are housed in the laser scanner unit adjust the diameter of the laser beam and focalize it at the drum surface Also the LSU cleaning motor LSUCM is activated to conduct automatically cleaning of the LSU dust shield glass Figure 2 1 14 Laser scanner unit LSU 1 Polygon motor PM 6 Mirror B 2 Polygon mirror 7 Mirror C 3 f 0 lens A 8 LSU dust shield glass 4 f 0 lens B 9 LSU spiral 5 Mirror A 2 1 14 2KW 2KX NXOGA b ZOA 6 L2A
104. MN 3 VDOMN 2 VDOMP 1 1 GND F PDMN Ted 4 3 3 3 ITEMS GND 3 3V3 PDCN VDOCN VDOCP GND 3 3V3 PDYN VDOMYN VDOYP NOU BO LSUTHERMY PDYN 3 3V3 APCPWB K APCPWB M APCPWB C APCPWB Y YC1 YC1 YC1 YC1 2 4 10 AUN GND VREFK LONBKN ENBKN PDKN GND VREFM LONBMN ENBMN PDMN LSUTHERMM POLCLK1 POLRDYN1 POLONN1 LONBCN LONBYN LSUTHERMY POLCLKO POLRDYNO POLONNO 3 3V1 DBTXD DBRXD DBCLK GND 3 3V1 SWCLK SWDIO RESETN GND 2KW 2KX 2KW 2KX ER DUM A PFM iplc M 7 g 2 x z 1 1 6 NOT QNO c EECLK 2 2 EECLK DRPWB K NOt cO QU est ERASE DR 3 3 ERASE DR te bx EEE o SE Ee EEDATA 4 4 N C 5 5 q LEND Te 2906 EN TAR 3 3V2 616 2 ERASE DR DAO 7 7 EEPROM i DA1 8 8 DA1 1 1 lt lt M Drum unit e Zi z a 2 Ps gt Pa uj Do yess ec eee nee E a m ooo d 1
105. MPFPAP 3 3 V DC 0 3 3 V DC 2 3 7 3 3 V DC power to MPPS Ground MPPS On Off Connector Signal Voltage 2KW 2KX Description YC17 Connected to cassette size switch CAS2 CAS1 COM CASO 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC CSSW SW2 On Off CSSW SW1 On Off Ground CSSW SWO On Off YC18 Connected to registration sensor C N OO N gt 3 3V2_LED2 GND REGPAP 3 3 V DC 0 3 3 V DC 3 3 V DC power to RS Ground RS On Off YC19 Connected to eject PWB PDIRN 3 3V2 FTHERM FUSPAP FDFULL GND 0 3 3 V DC 3 3 V DC Analog 0 3 3 V DC 0 3 3 V DC EVSW On Off 3 3 V DC power to EJPWB FTH detection voltage ES On Off PFS On Off Ground Connected to toner con tainer switch and waste toner cover switch 3 3V2_LED3 GND TCONTN 3 3V2_LED7 GND WSTOPN 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 3 3 V DC power to TCSW Ground TCSW On Off 3 3 V DC power to WTCSW Ground WTCSW On Off 21 Connected to cassette PWB GND PAPVOL2 PAPVOL1 LIFTSEN 3 3V2 0 3 3 V DC 0 3 3 V DC 3 3 V DC Ground Not used PS On Off LS On Off 3 3 V DC power to CPWB Connected to toner motor K 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 1 24V3 TNMKDRN 24 V DC 0 24 V DC 24 V DC power to TM K TM K On Off YC24 Connected to toner motor M 24V3 TNMMDRN 24 V DC 0 24 V DC 24 V
106. Outputting an own status report Setting the factory default data Operation panel and support equipment Checking DP operation Setting the IC card type Other Mode setting Setting the maintenance cycle 100000 Checking clearing the maintenance count 0 Switching between double and single counts Double count Selecting the timing for copy counting Eject Setting service status page On Setting the size conversion factor 1 0 Setting the value for maintenance due indication Image processing Adjusting the halftone automatically Adjusting the scanner automatically Setting the target Initializing all data Initializing permanent data Setting user data 1 DTMF Setting user data 2 2 120 V 1 220 240 V Clearing data Setting system 1 Setting the number of lines to be ignored when receiving a fax at 10096 magnification Setting the number of lines to be ignored when receiving a fax in the auto reduction mode Setting the number of lines to be ignored when receiving a fax A4R LetterR in the auto reduction mode Setting system 2 Setting the number of adjustment lines for automatic reduc tion Setting the number of adjustment lines for automatic reduc tion when A4 paper is set Setting the number of adjustment lines for automatic reduc tion when letter size paper is set Setting system 3 Selecting if auto r
107. PWB Replace the main PWB and check for cor rect operation see page 1 5 29 Backup memory data error main PWB Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 29 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 Engine PWB EEPROM error Detecting engine PWB EEPROM communication error Improper installa tion engine PWB EEPROM Check the installation of the EEPROM and remedy if necessary Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Device damage of EEPROM Contact the Service Administrative Division Billing counting error A checksum error is detected in the main and engine backup memories for the bill ing counters Data damage of EEPROM Contact the Service Administrative Division Defective PWB 1 4 7 Replace the main PWB or the engine PWB and check for correct operation see page 1 5 29 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Machine number mismatch Machine number of main and engine does not match Data damage of EEPROM Contact the Service Administrative Division Expanded memory DIMM installing error The expansion memory mod ules DIMM are not correctly mounted Improper installa tion expanded memory DIMM Check the installation
108. Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Setting communication control 5 Description Sets the maximum number of error bytes judged acceptable when receiving a TCF signal Used as a measure to ease transmission conditions if transmission errors occur Setting 1 Press the start key 2 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of allowed error bytes when detecting TCF 0 to 255 0 3 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 37 2KW 2KX Item No Description 0640 Setting communication time 1 Description Sets the detection time when one shot detection is selected for remote switching This setting item will be displayed but the setting made is ineffective Sets the detection time when continuous detection is selected for remote switching This setting item will be displayed but the setting made is ineffective Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Time One Sets the one shot detection time for remote switching Time Cont Sets the continuous detection time for remote switching Setting the one shot detection time for remo
109. RELAY 1 24 V DC 24 V DC 24 V DC 24 V DC 24 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 24 V DC power to RYPWB Ground Ground Ground Ground 24 V DC power to RYPWB via ILSW 24 V DC power to RYPWB via ILSW 24 V DC power to RYPWB via ILSW 24 V DC power to RYPWB via ILSW Sleep mode signal On Off Zero cross signal Relay signal FH On Off Connected to interlock switch 24V1 N C 24V2 24 V DC 24 V DC 24 V DC power to ILSW Not used 24 V DC power from ILSW YC105 Connected to main PWB 24V1 GND GND 5V1 24 V DC 2 3 2 24 V DC power to MPWB Ground Ground 5 V DC power to MPWB 2KW 2KX 2 3 2 Engine PWB lt O N o 23 TT YC24 YC38 YC37 YC25 YC11 N lt O R 12 W 1 V fT 1 18 YC39 U8 EN 1 2 a 0 28 be YC5 Ji 12 1 2 16 rg tabi T am gs YC32 1 4 1 5 L 1 s J U2 YC2 g cE gt 7 YC34 om 3 YC27 a 19 YC174 1 2c d lt Q N L 3 C 0 Figure 2 3 2 Engine PWB silk screen diagram 2 3 3 Connector Connected to MP feed clutch paper feed clutch paper feed motor middle clutch and registration clutch Signal MPFCLDRN 24V3 FEDCLDRN 24V3 N C F
110. Scanner other error Completion Press the stop key The screen for selecting a maintenance item is displayed 1 3 18 Item 2KW 2KX Description U411 Adjusting the scanner automatically Description Uses the adjustment original suppled with DP and automatically adjusts the following items in the scanner and the DP scanning sections Scanner section Original size magnification leading edge timing center line input gamma input gamma in monochrome mode and matrix DP scanning section Original size magnification leading edge timing center line Purpose To perform automatic adjustment of various items in the scanner and the DP scanning sections Method 1 Press the start key 2 Select the item The screen for executing is displayed Display Description Original to be used for adjustment P N All Performs automatic adjustment in the DP 302FZ56990 scanning section following automatic 303LJ57010 adjustment in the scanner section Automatic adjustment in the scanner sec 302FZ56990 tion Automatic adjustment in the DP scanning 303LJ57010 section Method Table 1 Enter the target values which are shown on the specified original P N 302FZ56990 execut ing maintenance item U425 Set a specified original P N 302FZ56990 on the platen Enter maintenance item U411 Select Table using the cursor up down keys Press the start key Auto adjustment starts
111. V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse Reception DMA request signal Ground Reception DMACK signal Read enable signal Write enable signal Reset signal Ground Data bus signal Data bus signal Ground Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Ground Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Data bus signal Ground Not used Not used Not used Connected to speaker 2 3 16 Speaker sound signal Speaker sound signal 2KW 2KX Connector Signal Voltage Description YC32 1 FEEDCL 0 24 V DC DPPFCL On Off Connectedto 2 REVSOL 0 24 V DC DPSBSOL On Off uius 3 PRESOLN 0 24 V DC DPPRSOL On Press Off 4 RELSOLN 0 24 V DC DPPRSOL On Release Off 5 DPDETN 0 3 3 V DC DP set signal 6 OPSWN 0 3 3 V DC DPOCS On Off 7 ORGSWN 0 3 3 V DC DPOS On Off 8 TIMSWN 0 3 3 V DC DPTS On Off 9 GND Ground 10 3 3V2 3 3 V DC 3 3 V DC power to DPDPWB 11 GND Ground 12 24V2 24VDC 24 V DC power to PDPWB 13 MOTB2 0 24 V DC pulse DPPFM drive control signal 14 MOTA2 O 0 24 V DC pulse DPPFM drive control signal 15 MOTB1 O 0 24 V DC pulse DPPFM drive control signal 16 MOTA1 O 0 24 V DC pulse DPPFM drive control signal YC36 1 SCMOTB2 0 24 V DC pulse ISUM drive control signal Connectedto
112. W 2KX Check procedures corrective measures Developing release motor error When the developing release motor is driven the motor over current detection signal is detected continuously for 8 times 800 ms at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Developing release motor and engine PWB YC35 Defective drive transmission sys tem of the develop ing release motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective develop ing release motor Replace the developing release motor Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Developing release motor time out error When the developing release motor is driven the develop ing release switch DEVRSW is not detectable for 1 s Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Developing release motor and engine PWB YC35 Defective drive transmission sys tem of the develop ing release motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any
113. Y solid color printing is ON see page 1 5 44 Defective laser scanner unit 4 The back side gets dirty Print example Causes Check procedures corrective measures Dirty secondary transfer roller Clean the secondary transfer roller Dirty paper conveying path Clean the paper conveying path Dirty heat roller and press Clean the heat roller and press roller roller 5 Image is too light Print example Causes Check procedures corrective measures Defective Defective developing unit Replace the developing unit for the color that developing causes an error see page 1 5 18 bias output Defective high voltage Replace the high voltage PWB PWB see page 1 5 34 Defective engine PWB Replace the engine PWB see page 1 5 26 Defective drum unit Decrease the surface potential by performing the main charger adjustment see page 1 3 68 When the problem is not cleared replace the drum unit see page 1 5 20 Defective Defective high voltage Replace the high voltage PWB see page 1 5 transfer PWB 34 bias output Defective engine PWB Replace the engine see page 1 5 26 Defective color calibration Perform the color calibration Refer to opera tion guide Insufficient toner If the display shows the message requesting toner replenishment replace the container Insufficient agitation of toner container Shake the toner container ve
114. YPWB 24 V DC power from RYPWB 24 V DC power from RYPWB Ground Sleep mode signal On Off Interruption signal Communication signal 3 3 V DC power from RYPWB Connected to relay PWB 1 2 3 4 5 6 7 8 9 OS 288 eae qux OA OO FW M gt TCONTN EGHOLD ZCROSS RELAY HEATRE1 HEATRE2 VSYNC EGIRN SBSY SDIR S SO SCKN N C I2CSCL GND I2CSDA MPFJAM 3 3 1 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 3 3 V DC 2 3 5 TCSW On Off Engine hold signal Zero cross signal Power relay signal FH On Off Not used Horizontal synchronizing signal Engine interruption signal Serial busy signal Serial communication direction change signal Serial communication data signal input Serial communication data signal output Serial communication clock signal Not used EEPROM clock signal Ground EEPROM data signal MPFS On Off 3 3 V DC power from RYPWB 2KW 2KX Connector Pin Signal y o Voltage Description YC10 1 LEDA O 3 3V DC 3 3 V DC power to WTS Connectedto 2 LEDK 0 3 3 V DC pulse WTS LED emitter signal waste toner 3 PTRE Analog WTS detection signal sensor 4 PTRC O 3 3VDC 3 3 V DC power to WTS YC11 1 24V3 O 24V DC 24 V DC power
115. ain PWB 41 2 Defective motor Replace the controller fan motor Defective PWB Replace the main PWB and check for correct operation see page 1 5 29 6 Fuser fan motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Fuser fan motor and engine PWB 40 Defective motor Replace the fuser fan motor Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 7 Container fan motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Container fan motor and engine PWB YC28 Defective motor Replace the container fan motor Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 8 ISU motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable ISU motor and main PWB YC36 Defective drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective mot
116. ared perform the detail color registration adjust ment refer to operation guide 1 4 34 1 4 4 Electric problems 2KW 2KX If the part causing the problem was not supplied use the unit including the part for replacement Troubleshooting to each failure must be in the order of the numbered symptoms Problem Causes Check procedures corrective measures 1 The machine does not operate when the main power switch is turned on 1 No electricity at the power outlet Measure the input voltage The power cord is not plugged in prop erly Check the contact between the power plug and the outlet The top tray is not closed completely Check the top tray Broken power cord Check for continuity If none replace the cord 5 Defective main power switch Check for continuity across the contacts If none replace the power source PWB see page 1 5 28 Defective interlock Switch Check for continuity across the contacts of interlock switch If none replace the power source PWB see page 1 5 28 Defective power source PWB Replace the power source PWB see page 1 5 28 2 Duplex motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Duplex motor and engine PWB YC37 Defective drive trans
117. art Page width decimal part Life counter The first line Machine life MP tray Cassette 1 Cassette 2 Cassette 3 Duplex Life counter The second line Maintenance kit 1 3 61 Service items 2KW 2KX 1 Description Description Supplement Panel lock information 0 OFF 1 Partial lock 2 Full lock USB information 000 Not installed UO1 Full speed U02 Hi speed Paper handling information 0 Paper source unit select 1 Paper source unit Color printing double count mode 0 All single counts 3 Folio Single count Less than 330 mm length Black and white printing double count mode 0 All single counts 3 Folio Single count Less than 330 mm length Billing counting timing Temperature machine inside Temperature machine outside Relative temperature machine outside Absolute temperature machine outside Fixed assets number Job end judgment time out time Job end detection mode Media type attributes 1 to 28 Not used 18 19 20 Weight settings 0 Light 1 Normal 1 2 Normal 2 3 Normal 3 4 Heavy 1 5 6 7 Fuser settings 0 High 1 Middle 2 Low 3 Vellum Duplex settings 0 Disable 1 Enable Heavy 2 Heavy 3 Extra Heavy Calibration information Black Cyan Magenta Yellow RFID information RFID reader writer version infor mation Toner install mode information 0 Of
118. baddress based bulletin board transmission request was received but data was not present in the subaddress confidential box U00440 Subaddress based confidential reception was interrupted because the specified subad dress box was not registered 000450 The destination transmitter disconnected because the permit ID s did not agree with while the destination transmitter is in password check transmission or restricted trans mission U00460 Encrypted reception was interrupted because the specified encryption box number was not registered U00462 Encrypted reception was interrupted because the encryption key for the specified encryption box was not registered 2 2 U006XX error code table Problems with the unit Error code Description 000601 Document jam or the document length exceeds the maximum 000613 Image writing section problem 000656 Data was not transmitted to a modem error U00690 System error 2 3 U008XX error code table Page transmission error Error code Description U00800 A page transmission error occurred because of reception of a RTN or PIN signal U00811 A page transmission error reoccurred after retry of transmission in the ECM mode 2 4 U009XX error code table Page reception error Error code Description U00900 An RTN or PIN signal was transmitted because of a page reception error U00910 A page reception error remained after retry of transmis
119. causing the problem was not supplied use the unit including the part for replacement Contents Causes Check procedures corrective measures FAX control PWB system error Processing with the fax soft ware was disabled due to a hardware problem Defective FAX con trol PWB Replace the fax control PWB and check for correct operation see page 1 5 35 FAX control PWB incompat ible detection error Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB any normal communication com mand is not transmitted Defective FAX soft ware Install the fax software Defective FAX con trol PWB Replace the fax control PWB and check for correct operation see page 1 5 35 Backup memory device error Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 29 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 MAC address data error For data in which the MAC address is invalid Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 29 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Backup memory read write error main PWB Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 29 Defective main
120. corded in the auto reduction mode If the number of excess lines is below the setting those lines are ignored If over the setting the entire data on a page is fur ther reduced so that it can be recorded on the same page 1 Change the setting using the cursor left right keys or numeric keys Description Setting Initial Change in range setting value per step Number of lines to be ignored when 0 to 22 0 16 lines receiving in the auto reduction mode Increase the setting if a page received the reduction mode is over reduced and too much trailing edge margin is left Decrease it if the received image does not include all transmitted data 2 Press the start key The value is set 1 3 26 Item 2KW 2KX Description U610 Setting the number of lines to be ignored when receiving a fax A4R LetterR in the auto reduction mode Sets the maximum number of lines to be ignored if the received data volume exceeds the record ing capacity when the data is recorded in the auto reduction mode onto A4R or LetterR paper under the conditions below If the number of excess lines is below the setting those lines are ignored If over the setting the entire data on a page is further reduced so that it can be recorded on the same page 1 Change the setting using the cursor left right keys or numeric keys Description Setting Initial Change in range setting value per step Number of lines to be ignor
121. ct the setting using the cursor up down keys Display Description PSTN PBX Connected to the public switched telephone network Connected to a PBX Initial setting PSTN 2 Press the start key The setting is set Setting PSTN dial tone detection Selects if the dial tone is detected to check the telephone is off the hook when a fax is connected to a public switched telephone network 1 Select the setting using the cursor up down keys Display On Off Description Detects the dial tone Does not detect the dial tone Initial setting On 2 Press the start key The setting is set 1 3 44 Item 2KW 2KX Description U660 Setting busy tone detection When a fax signal is sent sets whether the line is disconnected immediately after a busy tone is detected or the busy tone is not detected and the line remains connected until TO time out time Fax transmission may fail due to incorrect busy tone detection When set to 2 this problem may be prevented However the line is not disconnected within the TO time out time even if the desti nation line is busy 1 Select the setting using the cursor up down keys Display Description On Detects busy tone Off Does not detect busy tone Initial setting On 2 Press the start key The setting is set Setting for a PBX Selects the mode to connect an outside call when connected to
122. cy KYOCERA FS C2026MFP FS C2126MFP SERVICE MAN Published in July 2010 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS It may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for proper disposal ATTENTION IL Y AUN RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES Il peut tre ill gal de jeter les batteries dans des eaux d gout municipales V rifiez avec les fonctionnaires municipaux de votre r gion pour les d tails concernant des d chets solides et une mise au rebut appropri e Revision history Revision Date Replaced pages Remarks 1 July 7 2010 1 1 1 1 1 2 1 1 4 1 3 1 1 3 4 1 3 18 1 3 55 1 3 59 to 1 3 63 This page is intentionally left blank Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers their machines as well as themselves during maintenance activities Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities Safety warnings and precautions Various symbols are used to protect our service person
123. data OPPWEB received data 3 3 V DC power to OPPWB OPPWB mode signal Ground OPPWB mode signal Connected to ethernet 2 3 4 5 6 7 8 9 Ex e TCT TD TD RD RD RCT CAT PHY ANO PHY CAT MAC ANO MAC 3 3 VDC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 VDC 0 3 3 V DC 3 3 VDC 0 3 3 V DC 2 3 19 3 3 V DC power output Transmission data Transmission data Received data Received data 3 3 V DC power output Control signal 3 3 V DC power output Ground Control signal 2KW 2KX 2 3 4 Drum relay PWB Figure 2 3 4 Drum relay PWB silk screen diagram 2 3 20 2KW 2KX Connector Pin Signal Voltage Description YC1 1 TNSENM O Analog TS M detection voltage Connectedto 2 ERASECDR 0 24V DC CL C On Off engine PWB TNSENK O Analog TS K detection voltage 4 ERASEMDR 024V DC CL M On Off 5 DLPTHERM O Analog DEVTH detection voltage 6 ERASEKDR 0 24V DC CL K On Off 7 3 3V2 33VDC 3 3 V DC power from EPWB 8 EECLK 0 3 3 V DC pulse EEPROM clock signal 9 GND l Ground 10 EEDATA 0 3 3 V DC pulse EEPROM data signal 11 TNSENY O Analog TS Y detection voltage 12 ERASEYDR 0 24V DC CL Y On Off 13 TNSENC O Analog TS C detection voltage YC2 1 GND Ground Connectedto 2 EECLK 0 3 3 V DC pulse EEPROM clock signal drum PWBK ERASEKDR O 0 24VDC CL K On O
124. detection in V 8 4800 bps when low speed setting is active FIF length in transmission of more than 4 times of DIS DTC signal 1 3 48 Item 2KW 2KX Description U699 Communication time setting No Bit Item 53 76543210 T3 timeout setting 54 76543210 T4 timeout setting automatic equipment 55 76543210 T5 timeout setting 60 76543210 Time before transmission of CNG 1100 Hz signal 63 76543210 TO timeout setting manual equipment 64 7 Phase C timeout in ECM reception 66 76543210 Timeout 1 in countermeasures against echo 68 76543210 Timeout for FSK detection start in V 8 Modem setting No Bit Item 89 76543 RX gain adjust NCU setti ng No Bit Item 121 7654 Dial tone busy tone detection pattern 122 7654 Busy tone detection pattern 1 Busy tone detection in automatic FAX TEL switching 125 76543210 Access code registration for connection to PSTN 126 7654 FAX TEL automatic switching ringback tone ON OFF cycle Calling time setting No Bit Item 133 76543210 DTMF signal transmission time 134 76543210 DTMF signal pause time 141 76543210 Ringer detection cycle minimum 142 7
125. drive transmission sys tem of the PF lift motor Check if the gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective PF lift motor Replace the PF lift motor Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder PF heater 1 high tempera ture error paper feeder 1 A temperature higher than 75 C 167 F is detected Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF fan motor 1 and PF main PWB YC111 Shorted PF therm istor 1 Replace the top heater unit Refer to the service manual for the paper feeder Defective PF fan motor 1 Replace the top heater unit Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder PF heater 2 high tempera ture error paper feeder 1 A temperature higher than 75 C 167 F is detected Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF fan motor 2 and PF main PWB YC111 Shorted PF therm istor 2 Replace the side heater unit Refer to the service manual for the paper feeder
126. during printing MP tray open The MP tray is opened during printing Controller sequence error Paper feed request was received from the duplex section despite the absence of paper in the duplex section Controller sequence error The controller issued the duplex section a request for more pages than the duplex print cycle con tains Rear cover open paper feeder 1 The rear cover of paper feeder 1 is opened during printing Rear cover open paper feeder 2 The rear cover of paper feeder 2 is opened during printing No paper feed from cassette 1 The registration sensor RS does not turn on dur ing paper feed from cassette No paper feed from cassette 2 PF feed sensor 1 PFFS1 does not turn on during paper feed from paper feeder 1 No paper feed from cassette 3 PF feed sensor 2 PFFS2 does not turn on during paper feed from paper feeder 2 No paper feed from duplex section The registration sensor RS does not turn on dur ing paper feed from duplex section No paper feed from MP tray MP feed sensor MPFS does not turn on during paper feed from MP tray Multiple sheets in cassette 1 The registration sensor RS does not turn off dur ing paper feed from cassette Multiple sheets in cassette 2 PF feed sensor 1 PFFS1 does not turn off during paper feed from paper feeder 1 Multiple sheets in cassette 3 PF feed sensor 2 PFFS2 does not tur
127. e Select using the cursor up down keys 2 Press the start key 3 Select PBX or PSTN using the cursor up down keys 4 Press the start key The setting is set Setting for PBX 1 Select PBX Setting using the cursor up down keys 2 Press the start key 3 Select Loop Flash or Earth using the cursor up down keys 4 Press the start key The setting is set Setting access code to PSTN 1 Select Dial No to PSTN using the cursor up down keys 2 Press the start key 3 Enter access code using the numeric keys 0 to 9 00 to 99 4 Press the start key The setting is set Completion Press the stop key 1 3 70 2KW 2KX Service items Description Remote Setting remote diagnostics diagnostics Description Sets the remote diagnostics Purpose Used to establish communication between the machine and the service facility when a problem is encounted Method 1 Enter the Service Setting menu Select Remote Diag Set using the cursor up down keys Press the start key Select On using the cursor up down keys Press the start key The setting is set Select Remote Diag ID using the cursor up down keys Press the start key Enter the prespecified remote diagnostics ID number 0000 to 9999 using the numeric keys Press the start key The setting is set Completion Press the stop key 1 3 71 2KW 2KX This page is intentionally left blank 1 3 72 2KW 2KX 1 4 1 Paper mis
128. e connector Also check for conti nuity within the connector cable If none replace the cable Drum unit C and Drum relay PWB 4 Drum relay PWB YC1 and engine PWB YC34 Defective drum PWB C Replace the drum unit C see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Drum unit M non installing error The EEPROM of drum PWB M does not communicate nor mally Installation of incompatible drum unit M Install drum unit M compatible with the spec ifications to the machine Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit M and Drum relay PWB YC3 Drum relay PWB YC1 and engine PWB YC34 Defective drum PWB M Replace the drum unit M see page 1 5 20 Defective engine PWB 1 4 25 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Drum unit Y non installing error The EEPROM of drum PWB Y does not communicate nor mally Installation of incompatible drum unit Y Install drum unit Y compatible with the spec ifications to the machine Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nui
129. ection seal A black colored band when A shiny or gold colored band when seen through the left side window seen through the right side window Figure 1 5 1 The brand protection seal has an incision as shown below to prohibit reuse Incision Cut a DEMEMEK genrerna ORKYOCE Figure 1 5 2 1 5 2 2KW 2KX 1 5 2 Outer covers 1 Detaching and refitting the rear upper cover right upper cover left upper cover and front cover Procedure 1 Open the paper conveying unit 2 Release the hook and then remove the IF cover IF cover Paper conveying unit 3 Remove two screws and then remove the rear upper cover Figure 1 5 4 1 5 3 2KW 2KX 4 Pull the top tray lever and open the top tray 5 Release the hook Slide the right upper cover backward and then remove it 2 CA Right upper Right upper cover 6 Release the hook Slide the left upper cover backward and then remove it Left upper cover Left upper cover Figure 1 5 6 1 5 4 2KW 2KX 7 Release five hooks hook A B and then remove the front cover Front cover Figure 1 5 7 2KW 2KX 2 Detaching and refitting the right rear cover right cover and right lower cover Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 2 Slide the power source cover backward and then remove it ES Figure 1
130. ed when 0 to 22 0 16 lines receiving a fax A4R letter in the auto reduction mode Increase the setting if a page received the reduction mode is over reduced and too much trailing edge margin is left Decrease it if the received image does not include all transmitted data 2 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 27 Item No 2KW 2KX Description 0611 Setting system 2 Description Sets the number of adjustment lines for automatic reduction Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Adj Lines Sets the number of adjustment lines for automatic reduction Adj Lines A4 Sets the number of adjustment lines for automatic reduction when A4 paper is set Adj Lines LT Sets the number of adjustment lines for automatic reduction when letter size paper is set Setting the number of adjustment lines for automatic reduction Sets the number of adjustment lines for automatic reduction 1 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of adjustment lines for automatic reduction 0 to 22 7 2 Press the start key The value is set Setting the number of adjustment lines for automatic reduction when 4 paper is set
131. ed within the Ta set time or the fax mode is selected automatically when the time elapses In fax telephone auto select mode change the setting when fax reception is unsuccessful or a telephone fails to receive a call 1 Change the setting using the cursor left right keys Description Setting range Initial setting Ta time out time 1 to 255 30 2 Press the start key The value is set Ring back tone send start Start of fax reception Line connection as a fax machine a Ring detection e N Figure 1 3 3 Ta Tb1 Tb2 time out time Setting the Tb1 time out time In the fax telephone auto select mode sets the time to start sending the ring back tone after receiving a call as a fax machine see figure 1 3 3 In fax telephone auto select mode change the setting when fax reception is unsuccessful or a telephone fails to receive a call 1 Change the setting using the cursor left right keys Description Setting Initial Change in value range setting per step Tb1 time out time 1 to 255 20 100 ms 2 Press the start key The value is set 1 3 40 2KW 2KX Item No Description U641 Setting the Tb2 time out time In the fax telephone auto select mode sets the time to start ringing an operator through the con nected telephone after receiving a call as a fax machine see figure 1 3 3 In the fax telephone auto select mode change the settin
132. edialing Setting the auto redialing interval 1 Change the setting using the cursor left right keys Description Setting range Initial setting Redialing interval 1 to 9 min 3 120 Vy2 220 240 V 2 Press the start key The value is set Setting the number of times of auto redialing 1 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Number of redialing 0 to 15 2 120 Vy3 220 240 V 2 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 31 Item 2KW 2KX Description U630 Setting communication control 1 Description Makes settings for fax transmission regarding the communication Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description TX Speed Sets the communication starting speed RX Speed Sets the reception speed TX Echo Sets the waiting period to prevent echo problems at the sender RX Echo Sets the waiting period to prevent echo problems at the receiver Setting the communication starting speed Sets the initial communication speed when starting transmission When the destination unit has V 34 capability V 34 is selected for transmission regardless of this setting 1 Select the setting using the cursor up down keys
133. eduction in the auxiliary direction is to be performed Setting the automatic printing of the protocol list Setting how trailing edge margins are detected 1 3 2 Section Content of maintenance item 2KW 2KX Initial setting Fax Setting the remote switching mode One Setting the transmission system 1 Setting the auto redialing interval Setting the number of times of auto redialing 3 120 V 2 220 240 V 2 120 V 3 220 240 V Setting communication control 1 Setting the communication starting speed Setting the reception speed Setting the waiting period to prevent echo problems at the sender Setting the waiting period to prevent echo problems at the receiver 14400bps V17 14400bps 300 75 Setting communication control 2 Setting ECM transmission Setting ECM reception Setting the frequency of the CED signal Setting communication control 3 Setting the DIS signal to 4 bytes Setting the CNG detection times in the fax telephone auto select mode Setting communication control 4 Enabling disabling V 34 communication Setting the number of times of DIS signal reception Setting the number of times of DIS signal reception Setting the reference for RTN signal output Setting communication control 5 Setting communication time 1 Setting the one shot detection time for remote switching Setting the continuous detection time for remote switching Setting communication time 2
134. eed pin ESOS DANN RENT Figure 1 5 20 1 5 14 2KW 2KX 4 Remove the paper feed roller unit 8 Se o So o 5 oz 5 Q 9 a o gx c Os Paper feed roller unit Figure 1 5 21 1 5 15 2KW 2KX 3 Detaching and refitting the MP paper feed roller Procedure 1 Remove the cassette 2 Raise the MP tray cover upward Release two hooks and then remove the MP tray cover 0 0 0 02 Hook Figure 1 5 22 3 Open the conveying lower cover L Lj be ren TET EE 222 Conveying lower cover Figure 1 5 23 1 5 16 2KW 2KX 4 Remove two screws and then remove the MP paper feed lower unit MP paper feed 1 lower unit e 5 Pull the hook forward and then slide the MP feed shaft 6 Remove the MP paper feed roller 7 Check or replace the Mp paper feed roller and refit all the removed parts Figure 1 5 25 1 5 17 2KW 2KX 1 5 4 Developing section 1 Detaching and refitting the developing unit Procedure 1 Remove the intermediate transfer unit see page 1 5 21 2 Remove drum units K M C Y 3 P
135. er feed section Lift motor Operates the bottom plate Drum motor DRM Drives the drum unit Developing motor DEVM Drives the developing unit Fuser motor FUM Drives the transfer section and the fuser section Duplex motor DUM Drives the duplex section Toner motor K TM K Replenishes toner to the developing unit K Toner motor M Replenishes toner to the developing unit M Toner motor C Replenishes toner to the developing unit C Toner motor Y Replenishes toner to the developing unit Y Polygon motor KM PM KM Drives the polygon mirror KM Polygon motor CY PM CY Drives the polygon mirror CY Developing release motor DEVRM Drives separation of developing units M C and Y LSU cleaning motor LSUCM Drives LSU dust shield glass cleaning system Fuser pressure release motor FP RM caede e vate ocn Drives fuser pressure release Left fan motor LFM Cools the interior of machine Right fan motor RFM Cools the interior of machine 2 2 6 2KW 2KX 2KW 2KX 18 Controller fan motor CONFM Cools the controller section 19 Fuser fan motor FUFM
136. ermediate transfer 1 5 21 2 Detaching and refitting the transfer roller unit ss 1 5 24 12527 EUSersSectlOn s ie Sep HR tee Ue He ed t LO de 1 5 25 1 Detaching and refitting the fuser 1 5 25 155 0 ettet aT ind Pa ese GR ee e e C eese tdg 1 5 26 1 Detaching and refitting the engine 1 5 26 2 Detaching and refitting the power source 1 5 28 3 Detaching and refitting the main 1 5 29 4 Detaching and refitting the high voltage 1 5 34 5 Detaching and refitting the FAX control PWB 4 in 1 model with FAX only 1 5 35 125 9 Drive SOCOM ebd tate coit ma cob 1 5 36 1 Detaching and refitting the MP feed drive n 1 5 36 2 Detaching and refitting the drum developing drive 1 5 37 3 Detaching and refitting the paper feed drive 1 5 39 4 Detaching and refitting the fuser pressure drive 2 1 5 40 2KW 2KX 5 Detaching and refitting the middle transfer drive unit seeees 1 5 42 1 52 10 Optical Section 2 tete e eene ia ee rei iaces fe Late ciet 1 5 44 1 Detaching and ref
137. errupted because the permit ID s did not match the rejected FAX number s did match or the destination receiver did not return its phone number U05300 The password check reception or the restricted reception was interrupted because the permitted numbers did not match the rejected numbers did match or the machine in question did not acknowledge its phone number U14000 Memory overflowed during confidential reception Or in subaddress based confidential reception memory overflowed U14100 In interoffice subaddress based transmission memory overflowed in the destination unit U19000 Memory overflowed during memory reception U19100 Memory overflowed in the destination unit during transmission U19300 Transmission failed because an error occurred during JBIG encoding 1 4 48 2KW 2KX 2 1 U004XX error code table Interrupted phase B Error code Description U00430 Polling request was received but interrupted because of a mismatch in permit number Or subaddress based bulletin board transmission request was received but interrupted because of a mismatch in permit ID in the transmitting unit U00431 An subaddress based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered U00432 An subaddress based bulletin board transmission was interrupted because of a mis match in Subaddress confidential box numbers U00433 Su
138. erver authen tication Authentication Mech anism error Unsupported SMTP Authentication Mechanism is found Check the settings for client server Authen tication Mechanism Page max count over error The number of pages of a send file exceeded 999 pages 1 4 44 Set the number of pages as 999 or less Display 4 Software trouble error codes Causes 2KW 2KX Check procedures corrective measures Not yet connected Operation handle error Error for stored status in the operation handle Turn the main power switch off and on Already connected Operation handle error Error for stored status in the operation handle Turn the main power switch off and on Not yet opened Error for stored status in the operation handle Turn the main power switch off and on Already opened error Error for stored status in the operation handle Turn the main power switch off and on Memory Allocation error Insufficient memory space Turn the main power switch off and on Socket create error Unable to create a commu nication socket Turn the main power switch off and on Unknown error Unable to determine the cause 1 4 45 Turn the main power switch off and on 2KW 2KX 1 4 7 Error codes 1 Error code Error codes are listed on the communication reports activity report etc The codes consist of an error code indication U f
139. ess the start key 2 Select the item to be set using the cursor up down keys Display Description N875 Setting the N875 patch for the original for adjustment N475 Setting the N475 patch for the original for adjustment N125 Setting the N125 patch for the original for adjustment C Setting the cyan patch for the original for adjustment M Setting the magenta patch for the original for adjustment Y Setting the yellow patch for the original for adjustment R Setting the red patch for the original for adjustment G Setting the green patch for the original for adjustment B Setting the blue patch for the original for adjustment Adjust Original Setting the main and auxiliary scanning directions 3 Select the item to be set using the cursor up down keys Display Description Setting range L Setting the L value 0 0 to 100 0 a Setting the a value 200 0 to 200 0 Setting the b value 200 0 to 200 0 4 Enters the value that is indicated on the back of the chart using the cursor left right keys or numeric keys 5 Press the start key The value is set 1 3 21 2KW 2KX Item No Description 0425 Setting Adjust Original 1 Measure the distance from the left edge to the black belt a of the original at A B and C Measurement procedure 1 Measure the distance from the edge to the black belt a of the original at A 30 mm from the leading edge B 148 5 mm from the leading edge and C 267 mm from the lead
140. esting paper to be loaded is shown when paper is present on the MP tray Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable MP paper sensor and engine PWB YC16 Deformed actuator of the MP paper sensor Check visually and replace if necessary Defective MP paper sensor Replace the MP paper sensor Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 16 The size of paper on the cassette is not displayed cor rectly Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Cassette size switch and engine PWB YC17 Defective cassette size switch Replace the cassette size switch Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 1 4 37 Problem Causes 2KW 2KX Check procedures corrective measures 17 A paper jam in the paper feed paper conveying or eject section is indi cated when the main power switch is turned on A piece of paper torn from paper is caught around registration sensor MP feed sen Sor or eject sensor Check visually and remove it if any Defective registration sensor Replace
141. etard cover 10 Actuator paper sensor 5 Paper hook 11 Lift sensor LS 6 Cassette base 12 Cassette PWB CPWB 2 1 1 21 3 21 4 YC3 3 YC27 1 YC3 6 YC3 7 YC3 8 2KW 2KX PS pi v LIFTSEN vci2 LS L v FEDCLDRN e f i 1 LMOTDRN bo dee JEN a x 1 1 2 27 FEMOTRDYN 5 EM FEMOTCLK 4 FEMOTREN 3 Figure 2 1 2 Cassette paper feed section block diagram 2 1 2 2 MP tray paper feed section The MP tray can contain 50 sheets Feeding from the MP tray is performed by the rotation of the MP paper feed roller Also function of the MPF separation pad prevents paper from multiple feeding 2KW 2KX Figure 2 1 3 MP tray paper feed section MP paper feed roller MPF separation pad MPF bottom plate Friction pad MPF feed roller Feed pulley 7 MPF base 8 MPF cover 9 MPF tray 10 MP paper sensor MPPS 11 Actuator MP paper sensor MPSOLDRN MPFPAP FEMOTRDYN FEMOTCLK FEMOTREN Figure 2 1 4 MP tray paper feed section block diagram 2 1 4 2KW 2KX YC4 2 YC16 3 EPWB YC3 6 YC3 7 YC3 8 2KW 2KX 3 Paper conveying section The paper conveying section conveys paper to the transfer separation section as paper feeding from the
142. ethod 1 Enter the Service Setting menu 2 Select DeveloperRefresh using the cursor up down keys 3 Press the start key 4 Press Yes the Left Select key Developer refresh is performed A4 paper size 200 mm cA Toner image on the transfer belt Figure 1 3 8 Completion Press the stop key 1 3 66 Service items 2KW 2KX Description Laser Scanner Cleaning Performing LSU cleaning Description The LSU cleaning motor drives the cleaning pad which in turn wipes clean the LSU dust shield glass Purpose To perform cleaning when the printed image is bad and stripes are seen in the vertical direction Method 1 Enter the Service Setting menu 2 Select LaserScanner Cln using the cursor up down keys 3 Press the start key 4 Press Yes the Left Select key LSU cleaning is performed Completion Press the stop key Drum surface refreshing Performing drum surface refreshing Description Rotates the drum approximately 2 minutes with toner lightly on the overall drum The cleaning blade in the drum unit scrapes toner off the drum surface to clean it Purpose To clean the drum surface when image failure occurs due to the drum This mode is effective when dew condensation on the drum occurs Method 1 Enter the Service Setting menu 2 Select Drum Refresh using the cursor up down keys 3 Press the start key 4 Press Yes the Left Select key Drum surface refreshing is perfor
143. etried the speci fied times Improper installa tion FAX control PWB Reinstall the FAX control PWB see page 1 5 35 Defective FAX con trol PWB or main PWB Replace the FAX control PWB or main PWB and check for correct operation see page 1 5 35 or 1 5 29 Fax file system error The backup data is not retained for file system abnor mality of flash memory of the FAX control PWB Defective FAX con trol PWB 1 4 8 Replace the FAX control PWB and check for correct operation see page 1 5 35 2KW 2KX Check procedures Code Contents Causes corrective measures 0930 EEPROM bus error Defective drum Replace the drum unit see page 1 5 20 PWB EEPROM Defective engine Replace the engine PWB and check for cor PWB EEPROM rect operation see page 1 5 26 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 Defective main Replace the main PWB and check for cor PWB rect operation see page 1 5 29 1010 Lift motor error Defective bottom Check to see if the bottom plate can move When the lift motor is driven plate elevation smoothly and repair it if any problem is the motor over current detec mechanism in the found tion signal is detected continu cassette ously for 50 times 5 s at 100 Defective connec Reinsert the connector Also check for conti intervals 26 tor cable or poor nuity
144. exchange or when the auto select function is selected at the destination unit a line can be disconnected Change the setting to prevent this problem 1 Change the setting using the cursor left right keys Description Setting range Initial setting TO time out time 30 to 90 s 56 2 Press the start key The value is set Setting the T1 time out time Sets the time before receiving the correct signal after call reception No change is necessary for this maintenance item 1 Change the setting using the cursor left right keys Description Setting range Initial setting T1 time out time 30 to 90 s 36 2 Press the start key The value is set 1 3 39 Item 2KW 2KX Description 0641 Setting the T2 time out time The T2 time out time decides the following From CFR signal output to image data reception From image data reception to the next signal reception In ECM from RNR signal detection to the next signal reception 1 Change the setting using the cursor left right keys Description Setting Initial Change in value range setting per step T2 time out time 1 to 255 69 100 ms 2 Press the start key The value is set Setting the Ta time out time In the fax telephone auto select mode sets the time to continue ringing an operator through the connected telephone after receiving a call as a fax machine see figure 1 3 3 A fax signal is receiv
145. f t On Soft version of the optional paper feeder Cassette 2 Cassette 3 Version of the optional message Color table version Maintenance information 1 3 62 Service items 2KW 2KX 1 Description Description Supplement Altitude 0 Standard 1 High altitude 1 2 High altitude 2 Main charger correction 1to5 Drum serial number Black Cyan Magenta Yellow Code conversion Network Status Printing a status page for network Description Prints a status page for network Purpose To acquire the detailed network setting information Method 1 Enter the Service Setting menu 2 Select Network Status using the cursor up down keys 3 Press the start key 4 Press Yes the Left Select key Network status page will be printed Completion Press the stop key 1 3 63 Service items 2KW 2KX Description Test Page Printing a test page Description Four colors are printed respectively with halftones of three different levels Purpose To check the activation of the developer and drum units of four colors Method 1 Enter the Service Setting menu 2 Select Test Page using the cursor up down keys 3 Press the start key 4 Press Yes the Left Select key Test page will be printed 16 256 Density 2 24 256 32 256 Magenta Green 1 Yellow 1 Since focusing in yellow is hardly readable yellow is mixed wi
146. f and on after completing writing when selecting Import 1 3 51 2KW 2KX Item No Description 0917 Error Codes Codes Description Codes Description e002 Parameter error e31e User managements error 003 File write error e31f User managements open error e004 File initialization error e320 User managements error e005 File error e410 Box file open error e006 Processing error e411 Box error in writing e010 Address book clear error contact e412 Box error in reading e011 Address book open error contact e413 Box list error e012 Address book list error contact e414 Box list error e013 Address book list error contact e415 Box error e014 Address book clear error group e416 Box error e015 Address book open error group e417 Box open error e016 Address book list error group e418 Box close error e017 Address book list error group e419 Box creation error e110 Job accounting clear error e41a Box creation error e111 Job accounting open error e41b Box deletion error e112 Job accounting open error e41c Box movement error e113 Job accounting error in writing e510 Program error in writing e114 Job accounting list error 511 Program error in reading e115 Job accounting list error e710 Fax memory open error e210 One touch open error e711 Fax memory initialization error e211 One touch list error e712 Fax memory list error e212 One touch list erro
147. feed detection 1 Paper misfeed indication When a paper misfeed occurs the machine immediately stops printing and displays the paper misfeed mes sage on the operation panel To remove paper misfed in the machine pull out the cassette open the rear cover or paper conveying unit Paper jammed in cassette 1 JAM Figure 1 4 1 Paper misfeed indication 2 Paper misfeed detection condition Document Processor Paper jam location Cassette 1 MP tray Machine inside D Fuser Eject sections n Duplex section Cassette 2 8 Cassette 3 El Document processor Sensors 1 Registration sensor 2 MP feed sensor Eject sensor 4 PF feed sensor 1 5 PF feed sensor 2 6 DP timing sensor 2KW 2KX Machine Figure 1 4 2 Paper jam location 1 4 2 Contents Conditions 2KW 2KX Jam location Controller sequence error Secondary paper feed request given by the con troller is unreachable C Registration sensor not detected Activation of the registration sensor on off is undetected for 90 s during printing Controller sequence error Paper feeding request for duplex printing given by the controller is unreachable Top tray open The top tray is opened during printing Rear cover open The rear cover is opened during printing Front cover open The waste toner cover is opened
148. ff 4 EEDATA 0 3 3 V DC pulse EEPROM data signal 5 N C Not used 6 3 3V2 33VDC 3 3 V DC power to DRPWB K 7 DAO l Not used 8 DA1 1 Not used YC3 1 GND Ground Connectedto 2 0 3 3 DC pulse EEPROM clock signal drum PWBM ERASEMDR O 0 24VDC CL M On Off 4 EEDATA 0 3 3 V DC pulse EEPROM data signal 5 NC Not used 6 3 3V2 33VDC 3 3 V DC power to DRPWB M 7 DAO Ground 8 DA1 l Not used YC4 1 GND Ground Connectedto 2 EECLK 0 3 3 DC pulse EEPROM clock signal d m PWB C lERASECDR 0 24VDC CL C On Off 4 EEDATA 0 3 3 V DC pulse EEPROM data signal 5 NC Not used 6 3 3V2 33VDC 3 3 V DC power to DRPWB C 7 DAO l Not used 8 DA1 Ground 2 3 21 2KW 2KX Connector Pin Signal y o Voltage Description 5 1 GND Ground Connectedto 2 EECLK 0 3 3 V DC pulse EEPROM clock signal drum PWBY ERASEYDR 0 24 CL Y On Off 4 EEDATA 0 3 3 V DC pulse EEPROM data signal 5 N C l Not used 6 3 3V2 O 33VDC 3 3 V DC power to DRPWB Y 7 DAO Ground 8 DA1 Ground YC6 1 GND Ground Connectedto 2 TNSENK Analog TS K detection voltage 3 3 3V2 O 33VDC 3 3 V DC power to DEVPWB K 4 DLPTHERM Analog DEVTH detection voltage YC7 1 GND Ground Connectedto 2 TNSENM Analog TS M detection v
149. g 1 Press the start key 2 Select the item using the cursor up down keys Display Description Other The type of IC card is SSFC SSFC The type of IC card is not SSFC Initial setting Other 3 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Setting the maintenance cycle Description Displays clears and changes the maintenance cycle Purpose To check and change the maintenance cycle Method 1 Press the start key The currently set maintenance cycle is displayed Setting 1 Select M Cnt A using the cursor up down keys 2 Change the setting using the cursor left right keys or numeric keys Description Setting range Initial setting Maintenance cycle 0 to 9999999 100000 3 Press the start key The value is set Clearing 1 Select Clear using the cursor up down keys 2 Press the start key The count is cleared Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 13 Item Description 2KW 2KX U251 Checking clearing the maintenance count Description Displays clears and changes the maintenance count Purpose To check the maintenance count Also to clear the count during maintenance service replacing the maintenance kit Method 1 Press the start key The maintenance count is displayed Setting
150. g AC bias control voltage 2 3 6 Black Connector Signal Voltage 2KW 2KX Description YC11 Connected to high voltage PWB BCACNT BMACNT BYACNT HVCLKK BCSCNT HVCLKM GND GND PWM PWM PWM 0 3 3 V DC pulse PWM 0 3 3 V DC pulse Developing AC bias control voltage Cyan Developing AC bias control voltage Magenta Developing AC bias control voltage Yellow Developing bias clock signal Black Developing sleeve bias control voltage Cyan Developing bias clock signal Magenta Ground Ground Connected to drum motor MOTREV GND MOTRDYN SPEEDSEL MOTCLK MOTEN GND 24V3 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC Ground DRM ready signal DRM speed selection signal DRM clock signal DRM On Off Ground 24 V DC power to DRM Connected to developing motor 2 3 4 5 6 7 1 2 3 4 5 24V3 GND DLPMOTREN DLPMOTCLK DLPMOT RDYN MOTREV 24 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 24 V DC power to DEVM Ground DEVM On Off DEVM clock signal DEVM ready signal DEVM drive switch signal Connected to fuser motor IMAMOT RDYN IMAMOTCLK IMAMOTREN GND 24V3 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC FUM ready signal FUM clock signal FUM On Off Ground 24 V DC power to FUM Connected to MP paper sensor 3 3V2_LED1 GND
151. g the cursor up down keys Display On Off Initial setting On 2 Press the start key The setting is set Description ECM reception is enabled ECM reception is disabled Setting the frequency of the CED signal Sets the frequency of the CED signal Used as one of the measures to improve transmission per formance for international communications 1 Select the setting using the cursor up down keys Display Description 2100 1100 2100 Hz 1100 Hz Initial setting 2100 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 34 Item 2KW 2KX Description 0632 Setting communication control 3 Description Makes settings for fax transmission regarding the communication Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description DIS 4Byte Sets the DIS signal to 4 bytes Num OF CNG F T Sets the CNG detection times in the fax telephone auto select mode Setting the DIS signal to 4 bytes Sets if bit 33 and later bits of the DIS DTC signal are sent 1 Select the setting using the cursor up down keys Display Description On Bit 33 and later bits of the DIS DTC signal are not sent Off Bit 33 and later bits of the DIS DTC signal are sent Initial setting Off 2 Press the s
152. g when fax reception is unsuccessful or a telephone fails to receive a call 1 Change the setting using the cursor left right keys Description Setting Initial Change in value range setting per step Tb2 time out time 1 to 255 80 100 ms 2 Press the start key The value is set Setting the Tc time out time In the TAD mode set the time to check if there are any triggers for shifting to fax reception after a connected telephone receives a call Only the telephone function is available if shifting is not made within the set Tc time In the TAD mode change the setting when fax reception is unsuccessful or a telephone fails to receive a call 1 Change the setting using the cursor left right keys Description Setting range Initial setting time out time 1 to 255 60 2 Press the start key The value is set Setting the Td time out time Sets the length of the time required to determine silent status fax one of the triggers for Tc time check In the TAD mode change the setting when fax reception is unsuccessful or a telephone fails to receive a call Be sure not to set it too short otherwise the mode may be shifted to fax while the unit is being used as a telephone 1 Change the setting using the cursor left right keys Description Setting range Initial setting Td time out time 1 to 255 9 120 V 6 220 240 V 2 Press the start key The value is set Comple
153. gger 1 None For KPDL3 2 Page eject and prescribe EXIT 3 Prescribe EXIT 4 Formfeed L 6 Page eject prescribe EXIT and formfeed 10 Page eject commands if AES fails resolves to KPDL Command recognition character P9 ASCII code of 33 to 126 82 R 2 4 3 2KW 2KX Item FRPO Factory Setting values setting Default paper size R2 Size of the default paper cassette See R4 0 Monarch 3 7 8 x 7 1 2 inches Business 4 1 8 x 9 1 2 inches International DL 11 x 22 cm International C5 16 2 x 22 9 cm Executive 7 1 4 x 10 1 2 inches US Letter 8 1 2 x 11 inches US Legal 8 1 2 x 14 inches A4 21 0 x 29 7 cm JIS B5 18 2 x 25 7 cm ISO 5 A6 10 5 x 14 8 JIS B6 12 8 x 18 2 Commercial 9 3 7 8 x 8 7 8 inches Commercial 6 3 5 8 x 6 1 2 inches ISO B5 17 6 x 25 cm Custom 11 7 x 17 7 inches B4 A4 reduces reduces 4 gt 4 98 reduces Stock form A4 reduces Hagaki 10 x 14 8 cm Ofuku hagaki 14 8 x 20 cm Officio 11 16K Statement Folio Youkei 2 53 Youkei 4 O10101 ON RB PRB O NA OT FW Default cassette R4 0 MP tray 1 1 Cassette 1 2 Cassette 2 3 Cassette 3 4 Cassette 4 MP tray paper size R7 Same as the R2 values except 0 8 A4 A4
154. gine PWB see page 1 5 26 PWB 4203 Laser output error Defective connec Reinsert the connector Also check for conti magenta tor cable or poor nuity within the connector cable If none The pin photo signal is not contact in the con replace the cable output from PD PWB M for nector APC PWB M and engine PWB YC31 ong second while laser is Defective APC Replace the laser scanner unit KM see emitted PWB M page 1 5 44 Defective PD PWB Replace the laser scanner unit KM see M page 1 5 44 Defective engine Replace the engine PWB see page 1 5 26 PWB 4204 Laser output error yellow Defective connec Reinsert the connector Also check for conti The pin photo signal is not tor cable or poor nuity within the connector cable If none output from PD PWB Y for contact in the con replace the cable one second while laser is nector APC PWB Y and engine PWB YC32 emitted Defective APC Replace the laser scanner unit CY see PWB Y page 1 5 44 Defective PD PWB Replace the laser scanner unit CY see Y page 1 5 44 Defective engine Replace the engine PWB see page 1 5 26 PWB 4600 150 cleaning motor error Defective connec Reinsert the connector Also check for conti When the LSU cleaning motor is driven the motor over cur rent detection signal is detected continuously for 50 times 5 s at 100 ms inter vals tor cable or poor contact in the con nector nuity within the connector cable If
155. gnal 4 STDUBN 0 24 V DC pulse DUM drive control signal YC38 1 PREMOTDRN 0 24V DC FPRM On Off Connectedto 2 GND l Ground fuser pres sure release motor 40 1 24 1 O 24VDC 24 V DC power to FUFM Connectedto 2 FUFANDRN O 0 12 24 V DC FUFM Full speed Half speed Off fuser fan motor 2 3 11 Connector GND 2KW 2KX Description Ground Connected to outer temper ature sensor A N AIRTEMP WETCLKO WETCLK1 AIRWETOUT Analog 0 3 3 V DC pulse 0 3 3 V DC pulse Analog 2 3 12 OTEMS detection voltage temperature OTEMS clock signal OTEMS clock signal OTEMS detection voltage humidity 2KW 2KX 2 3 3 Main PWB Figure 2 3 3 Main PWB silk screen diagram 2 3 13 2KW 2KX Connector Pin Signal Voltage Description YC3 1 VBUS O 5VDC 5 V DC power output Connectedto 2 DATA USB data signal USB 3 DATA o USB data signal 4 GND l Ground YC8 1 CCDSW 0 3 3V DC CCD color BW change signal Connectedto 2 CCDSH 0 3 3V DC CCD shift gate signal CCDPWB O LVDS CCD clamp signal 4 CCDCLPP O LVDS CCD clamp signal 5 NC 47 Not used 6 CCDRSP O LVDS CCD reset signal 7 CCDRSN O LVDS CCD reset signal 8 NC 47 Not used 9 CCDPH1N O LVDS CCD shift register clock signal 10 CCDPH1P O LVDS CCD shift register clock signal 11 NC Not used 12 CCDPH
156. h off on to restart checksum error PWB the machine If the error is not resolved replace engine PWB see page 1 5 26 F278 Power supply in drive sys Main power switch Turn on power tem error was turned off without using the power key or a power failure has occurred 1 4 27 To switch off power first press the power key until the main power indicator goes off then turn the main power switch off 2KW 2KX 1 4 3 Image formation problems If the part causing the problem was not supplied use the unit including the part for replacement 1 No image 2 No image 3 specific color 4 The back side 5 Image is too appears entirely appears entirely is printed solid gets dirty light white black 1 4 29 1 4 29 1 4 30 1 4 30 1 4 30 6 The back 7 White streaks 8 Black streaks 9 Streaks are 10 Spots are ground is col are printed verti are printed verti printed horizon printed ored cally cally tally See page 1 4 31 See page 1 4 31 See page 1 4 31 See page 1 4 32 See page 1 4 32 11 The leading 12 Paper is wrin 13 Offset occurs 14 Partofimageis 15 Fusing is loose edge of image kled missing begins to print too early or too late aM See
157. he PF collar spring spring col lar pin and bush from the PF shaft 2KW 2KX Stop ring Figure 1 5 86 Spring collar Pin Sen PF shaft pring Bush G 2 PF collar S un 2 J A lt NS DP paper feed clutch VAC Figure 1 5 87 1 5 56 8 11 13 Remove the DP forwarding pulley unit Remove the stop ring A Remove the DP feed pulley unit from the LF holder Remove the stop ring B 12 Remove the PF oollar spring spring collar and pin from the PF shaft Remove the DP feed pulley one way clutch PF pulley gear and pin from the PF shaft 2KW 2KX DP forwarding pulley unit Figure 1 5 88 Spring Spring collar w DP feed e pulley Pin Stop ring B PF collar One way clutch PF pulley gear lt PF shaft DP feed pulley unit LF holder Figure 1 5 89 1 5 57 14 15 16 17 Remove the PF stopper from the LF holder Remove the stop ring Pull out the LF shaft and then remove the LF gear 18 joint gear and DP for warding pulley Check or replace the DP feed pulley and DP forwarding pulley and refit all the removed parts 1 5 58 2KW 2KX LF holder EUM DP forwarding 39 pulley Joint gear LF gear 18 Figure 1 5 90 2KW 2KX 3 Detaching and refitting the DP separation pad Procedure 1 Remove the DP paper feed pulley unit
158. he connector Also check for conti nuity within the connector cable If none replace the cable PF lift motor and PF main PWB YC7 Defective drive transmission sys tem of the PF lift motor Check if the gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective PF lift motor Replace the PF lift motor Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder 1 4 9 Contents Causes 2KW 2KX Check procedures corrective measures PF lift motor error paper feeder 2 When the lift motor is driven the motor over current detec tion signal is detected continu ously for 50 times 5 s at 100 ms intervals After the lift motor is driven the ON status of lift sensor cannot be detected for 8 s The cassette installed confir mation message is displayed on the operation panel and even if the cassette is opened and closed the cassette installed confirmation mes sage is displayed 5 times suc cessively Defective bottom plate elevation mechanism in the cassette Check to see if the bottom plate can move smoothly and repair it if any problem is found Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF lift motor and PF main PWB YC7 Defective
159. ill be displayed Completion Press the stop key The screen for selecting a maintenance item No is displayed Memory data Individual setting Description Displays the memory data Purpose This mode need not be executed When the status report is output the setting is displayed Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 55 2KW 2KX 1 3 2 Service mode The machine is equipped with a maintenance function which can be used to maintain and service the machine 1 Executing a service mode Press the System Menu Counter key Select Adjust Maint using the cursor up down keys and press the start key The Adusu Mam tenu eppaslss Select Service Setting using the cursor up down keys and press the start key The Sys Menu Count menu appears The Service Setting menu appears The selected service mode is run Press the stop key End 1 3 56 2KW 2KX 2 Description of service mode Service items Description Service Status Printing a status page for service purpose Description Prints a status page for service purpose The status page includes various settings and service cumulative Purpose To acquire the current printing environmental parameters and cumulative information Method 1 Enter the Service Setting menu 2 Select Service Status using the cursor up down keys 3 Press the
160. image formed on the transfer belt is transferred to the paper by the potential difference and the paper is separated by curvature separation Figure 2 1 18 Secondary transfer roller section 1 Secondary transfer roller 2 Brush holder 3 Paper chute guide 4 Separation brush HN HVPWB EPWB jee Secondary A e X 4 transfer bias YC11 7 l 2 Secondary transfer roller Figure 2 1 19 Secondary transfer roller section block diagram 2 1 18 2KW 2KX 2 1 6 Fuser section The paper sent from the transfer separation section is interleaved between the heat roller and the press roller The heat roller is heated by the fuser heater FH and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring The surface temperature of heat roller is detected by the fuser thermistor FTH and controlled by the engine PWB If the fuser section shows extremely high temperature the power line will be shut off and the fuser heater FH is forced to turn off Figure 2 1 20 Fuser section 1 Heat roller 6 Eject roller 2 Press roller 7 Eject pulley 3 Upper fuser frame 8 Fuser heater FH 4 Fuser paper guide 9 Fuser thermistor FTH 5 Separators 10 Fuser thermostat FTS 2 1 19 2KW 2KX
161. inch the lever of developing unit 2 a 9 gt 4 Remove developing units C Y Figure 1 5 26 1 5 18 5 Check or replace the developing unit and refit all the removed parts NOTE Remove the cap before installing the new developing unit New When reinstalling the developing unit developing press it down until the lever of developing unit unit is engaged with the notch If itis difficult to engage the lever press the unit down while rotating the gear to engage it 1 5 19 Figure 1 5 27 2KW 2KX 2KW 2KX 1 5 5 Drum section 1 Detaching and refitting the drum unit Procedure 1 Remove the intermediate transfer unit Drum unit K M C Y see page 1 5 21 2 Remove drum units K M C Y 3 Check or replace the drum unit and refit all the removed parts Figure 1 5 28 1 5 20 2KW 2KX 1 5 6 Transfer Separation section 1 Detaching and refitting the intermediate transfer unit Toner container K M C Y veying unit gt O gt v o E 8 o gt E 12 N 1 Open the top tray and the paper con Procedure Figure 1 5 29 5 AN ff 7 AL LU ip EN Container guide 3 Slide the container guide forward and then remove it Figure 1 5 30 1 5 21 2KW 2KX 4 Open the RFID holder Figure 1 5 31 is Shutt 5 Slide the shutter for
162. ing edge respectively 2 Apply the following formula for the values obtained A C 2 B 2 Enter the values solved using the cursor left right keys or numeric keys in Main Press the start key The value is set Measure the distance from the leading edge to the black belt b of the original at D E and F Measurement procedure 1 Measure the distance from the edge to the black belt b of the original at D 35 mm from the left edge E 110 mm from the left edge and F 185 mm from the left edge respec tively 2 Apply the following formula for the values obtained D F 2 E 2 Enter the values solved using the cursor left right keys or numeric keys in Sub Lead Press the start key The value is set Measure the length G from the edge of the black belt b to edge of the black belt c of the original Enter the measured value using the cursor left right keys or numeric keys in Sub Tail Press the start key The value is set Leading edge oe 30 mm Black belt c Main mye Sub Lead F 2 E 2 Sub Tail G Original for adjustment P N 302FZ56990 Figure 1 3 2 Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 22 Item Description 2KW 2KX U600 Initializing all data Description Initializes software switches and all data in the backup data on the FAX control PWB according to the de
163. ink a lot of water to dilute it in the stomach and obtain medical attention immediately If it gets into the eyes rinse immediately with copious amounts of water and obtain medical atten 254 M M Advice customers that they must always follow the safety warnings and precautions in the copier s instruction handbook m 2 Precautions for Maintenance AAWARNING Always remove the power plug from the wall outlet before starting machine disassembly Always follow the procedures for maintenance described in the service manual and other related brochures Under circumstances attempt to bypass or disable safety features including safety mechanisms protective circuits ESEESE ESEE EEEE Always use parts having the correct specifications Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them Using a piece of wire for example could lead to fire or other serious acci mM When the service manual or other serious brochure specifies a distance or gap for installation of a part always use the correct scale and measure carefully sss Always check that the copier is correctly connected to an out
164. ion 08 Black band is not detected DP main scanning direction magnification far end 09 Black band is not detected DP main scanning direction magnification near end 0a Black band is not detected DP auxiliary scanning direction magnification leading edge Ob Black band is not detected DP auxiliary scanning direction magnification leading edge original check Oc Black band is not detected DP auxiliary scanning direction trailing edge Od Black band is not detected DP auxiliary scanning direction trailing edge 2 0e DMA time out Of Auxiliary scanning direction magnification error 10 Auxiliary scanning direction leading edge detection error 11 Auxiliary scanning direction trailing edge detection error 12 Auxiliary scanning direction skew 1 5 error 13 Maintenance request error 14 Main scanning direction center line error 15 Main scanning direction skew 1 5 error 16 Main scanning direction magnification error 17 Service call error 18 DP paper misfeed error 19 PWB replacement error 1a Original error Completion Press the stop key The screen for selecting a maintenance item is displayed 1 3 20 2KW 2KX Item No Description 0425 Setting the target Description Enters the lab values that is indicated on the back of the chart P N 302FZ56990 used for adjustment Purpose Performs data input in order to correct for differences in originals during automatic adjustment Method 1 Pr
165. ion was interrupted because of an impos sible combination of the symbol speed and communication speed U01093 A DCN or other inappropriate signal was received during phase B of transmission U01094 The preset number of command retransfers for DCS NSS signals was exceeded during phase B of transmission U01095 No relevant signal was received after transmission of a PPS Q signal during phase D of transmission and the preset number of command transfers was exceeded U01096 A DCN signal or invalid command was received during phase D of transmission U01097 The preset number of command retransfers was exceeded after transmission of an RR signal or no response 1 4 50 2KW 2KX 2 6 U011XX error code table G3 reception Error code Description U01100 Function of the unit differs from that indicated by a DCS signal U01101 Function of the unit excl communication mode select differs from that indicated by an NSS signal U01102 DTC NSC signal was received when no transmission data was in the unit U01110 No response after transmission of a DIS signal 001111 No response after transmission of a DTC NSC signal 001113 No response after transmission of an FTT signal U01125 No response after transmission of a CNS signal between units of our make U01129 No response after transmission of an SPA signal short protocol 001141
166. itting the laser scanner unit 1 5 44 2 Detaching and refitting the scanner 1 5 47 1 5 11 Document processor 1 5 51 1 Detaching and refitting the document 1 5 51 2 Detaching and refitting the DP paper feed pulley 1 5 55 3 Detaching and refitting the DP separation 1 5 59 4 Detaching and refitting the DP drive 1 5 60 UESTRE 1 5 61 1 Detaching and refitting the paper conveying 1 5 61 2 Detaching and refitting the operation 1 5 63 3 Direction of installing the principal fan motors s 1 5 64 1 6 Requirements on PWB Replacement 1 6 1 Upgrading the firmware sssssssseeeeneeene 1 6 1 1 6 2 Remarks on engine PWB replacement 1 6 2 2 1 Mechanical Construction 2 1 1 Paper feed conveying section 000 11101 een 2 1 1 1 Cassette paper feed 222 00 eene htt nnne 2 1 1 2 MP tray paper feed 2 1 3 3 Paper CONVEYING emen nennen nennen 2 1 5 2 1 2 MM
167. ive connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF main PWB YC3 and engine PWB YC33 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Developing motor error The developing motor ready input is not given for 5 s dur ing the main motor is ON Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Developing motor and engine PWB YC14 Defective drive transmission sys tem of the develop ing motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective develop ing motor Replace the developing motor Defective engine PWB 1 4 13 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Drum motor error The drum motor ready input is not given for 5 s during the drum motor is ON Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within
168. let with a ground connection D Check that the power cable covering is free of damage Check that the power plug is dust free If it is dirty clean it to remove the risk of fire or electric shock Never attempt to disassemble the optical unit in machines using lasers Leaking laser light may 2 55 Handle the charger sections with care They charged to high potentials may cause electric shock if handled CAUTION Wear safe clothing If wearing loose clothing or accessories such as ties make sure they are safely AN secured so they will not be caught in rotating Use utmost caution when working a powered machine Keep away from chains and belts Handle the fixing section with care to avoid burns as it can be extremely hot A Check that the fixing unit thermistor heat and press rollers are clean Dirt on them can cause abnormally high temperatures ce cesecceceececheeeneecedeueccnenechibeneeencedheeeeeddedenenenegueaeeensdacvetedeneqenenscheds Do not remove the ozone filter if any from the copier except for routine replacement Do not pull on the power cord or connector wires on high voltage components when removing them always hold the plug it
169. letter equation 54 Off 0 On Host buffer size S5 10kB x H8 1 100kB x H8 1024kB x H8 Wide A4 T6 Off 0 On gt Line spacing UO Lines per inch integer value 6 Line spacing U1 Lines per inch fraction value 0 Character spacing U2 Characters per inch integer value 10 Character spacing U3 Characters per inch fraction value 0 2 4 4 2KW 2KX Item FRPO Setting values Factory setting Country code U6 US ASCII France Germany UK Denmark Sweden Italy Spain Japan 9 US Legal 10 IBM PC 850 Multilingual 11 IBM PC 860 Portuguese 12 IBM PC 863 Canadian French 13 IBM PC 865 Norwegian 14 Norway 15 Denmark 2 16 Spain 2 17 Latin America 21 US ASCII U7 50 SET 77 HP Roman 8 U7 52 SET 5 0 Code set at power up in daisy wheel emulation U7 0 Same as the default emulation mode 1 1 IBM 6 IBM PC 8 50 US ASCII U6 21 SET 52 HP Roman 8 U6 77 SET Font pitch for fixed pitch scalable font U8 Integer value in cpi 0 to 99 10 U9 Fraction value in 1 100 cpi 0 to 99 0 Font height for the default scal able font VO Integer value 100 points 0109 0 V1 Integer value in points 0 to 99 12 V2 Fraction value in 1 100 points 0 25 50
170. lign with the correspond ing protrusions in the slot Close the fan holder Refit the memory cover Print a status page to check the mem ory expansion see page 1 3 57 If memory expansion has been properly performed information on the installed memory is printed with the total memory capacity has been increased Standard memory capacity 768 MB 2KW 2KX Uli Expansion memory Memory socket 12 Fan holder 22 NN Figure 1 2 14 1 2 9 2KW 2KX This page is intentionally left blank 1 2 10 2KW 2KX 1 1 3 1 Maintenance mode The machine is equipped with a maintenance function which can be used to maintain and service the machine 1 Executing a maintenance item Enter 10871087 using the numeric keys Maintenance mode is entered Enter the maintenance item number using the cursor left right keys or numeric keys Press the start key The maintenance item is selected The selected maintenance item is run Press the stop key Repeat the same maintenance item Yes Run another maintenance item Turn the main power switch off and on Maintenance mode is exited and the system is restarted to initialize it and to reflect the setting changes End 2 Maintenance modes item list Section Content of maintenance item 2KW 2KX Initial setting General
171. ling edge margin Off Does not detect trailing edge margin Initial setting On 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed Setting the remote switching mode Description Sets the signal detection method for remote switching Be sure to change the setting according to the type of telephone connected to the machine Setting 1 Press the start key 2 Select Remort Mode and press the start key 3 Select the mode using the cursor up down keys Display Description One One shot detection Cont Continuous detection Initial setting One 4 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 30 2KW 2KX Item No Description 0625 Setting the transmission system 1 Description Makes settings for the auto redialing interval and the number of times of auto redialing Purpose Change the setting to prevent the following problems fax transmission is not possible due to too short redial interval or fax transmission takes too much time to complete due to too long redial interval Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Interval Setting the auto redialing interval Times Setting the number of times of auto r
172. mary channel equivalent device training For example S Sbar PP TRN was not detected U01820 A communication error that occurs at the receiver unit in the period after initiating the control channel before entering the T 30 process For example PPh ALT MPh E was not detected U01821 In the absence of a common communication speed between units including when an impossible combination of communication speed and symbol speed occurs after MPh exchange a DCN signal was transmitted to the destination unit and the line was cut 1 4 52 2KW 2KX 1 5 1 Precautions for assembly and disassembly 1 Precautions Before starting disassembly press the Power key on the operation panel to off Make sure that the Power lamp is off before turning off the main power switch And then unplug the power cable from the wall outlet When the fax kit is installed be sure to disconnect the modular code before starting disassembly When handling PWBs printed wiring boards do not touch parts with bare hands The PWBs are susceptible to static charge Do not touch any PWB containing ICs with bare hands or any object prone to static charge When removing the hook of the connector be sure to release the hook Take care not to get the cables caught To reassemble the parts use the original screws If the types and the sizes of screws are not known refer to the PARTS LIST 2 Drum Note the following when handling or storing the drum When removing the
173. med Completion Press the stop key 1 3 67 Service items 2KW 2KX Description Altitude adjustment Setting altitude adjustment Description Sets the altitude adjustment mode Purpose Used when print quality deteriorates in an installation at the altitude of 1 500 meters or higher Method 1 Enter the Service Setting menu 2 Select Altitude Adj using the cursor up down keys 3 Press the start key 4 Select Normal High 1 or High 2 using the cursor up down keys 5 Press the start key The setting is set Completion Press the stop key Main charger adjustment Setting main charger output Description Sets the main charger output This is excutable only when the altitude adjustment mode is set to Normal Purpose Execute when the image density declines or an offset has occurred Method 1 Enter the Service Setting menu 2 Select MC using the cursor up down keys 3 Press the start key 4 Select 1 2 or 3 using the cursor up down keys 5 Press the start key The setting is set Completion Press the stop key 1 3 68 Service items 2KW 2KX Description FAX country code FAX Country Code Description Initializes software switches and all data in the backup data on the FAX control PWB according to the destination Purpose To initialize the FAX control PWB Method 1 Enter the Service Setting menu 2 Select FAX Country Code using the curs
174. n On At the time of A5 size reception gt 5 gt 4 Off At the time of A5 size reception gt 4 gt 5 Initial setting Off 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 47 Item 2KW 2KX Description U699 Setting the software switches Description Sets the software switches on the FAX control PWB individually Purpose To change the setting when a problem such as split output of received originals occurs Since the communication performance is largely affected normally this setting need not be changed Method 1 Press the start key 2 Press SW No 3 Enter the desired software switch number 3 digits using the numeric keys and press the enter key 4 Use numeric keys 7 to 0 to switch each bit between 0 and 1 5 Press the start key to set the value Completion Press the stop key The screen for selecting a maintenance item No is displayed List of Software Switches of Which the Setting Can Be Changed Communication control procedure No Bit Item 36 7654 Coding format in transmission 3210 Coding format in reception 37 5 33600 bps V34 4 31200 bps V34 3 28800 bps V34 2 26400 bps V34 24000 bps V34 21600 bps V34 19200 bps V34 16800 bps V34 14400 bps V34 12000 bps V34 9600 bps V34 7200 bps V34 4800 bps V34 2400 bps V34 FSK
175. n PWB p PWB Main PWB Figure 1 5 79 7 Remove the DP wire and ground wire from wire holder 8 Close the scanner unit Figure 1 5 80 1 5 52 2KW 2KX 9 Press the DP lock lever through the hole at the bottom right side of the c 3 scanner unit and open the document processor processor Figure 1 5 81 1 5 53 2KW 2KX 10 Remove the wire cover gt 2 Figure 1 5 82 o o il xs c E 2 o 5 gt 12 Document processor Figure 1 5 83 1 5 54 2KW 2KX 2 Detaching and refitting the DP paper feed pulley unit Procedure Screw v gt 5 9 a o 2 o o E gt 5 2 2 z 5 oof 9 o Oo L Crs o o 22 amp 50 NO the DP rear cover Figure 1 5 84 D DP front cover 4 Release two hooks and then remove the DP front cover UN o Qe 5 Su 5 1 5 85 1 5 55 5 Remove the stop ring and bush 6 Remove the stop ring A and then remove the DP paper feed clutch from the PF shaft 7 Remove the stop ring B and then remove t
176. n for selecting a maintenance item No is displayed Clearing the all copy counts and machine life counts one time only Description Resets all of the counts back to zero Supplement The total account counter and the machine life counter can be cleared only once if all count val ues are 1000 or less Method 1 Press the start key 2 Select Execute using the cursor up down keys 3 Press the start key All copy counts and machine life counts are cleared Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 54 Item No 2KW 2KX 1 Description U928 Checking machine life counts Description Displays the machine life counts Purpose To check the machine life counts Method 1 Press the start key The current machine life counts is displayed Display Description Life Cont Machine life counts Completion Press the stop key The screen for selecting a maintenance item No is displayed Data capture mode Description Store the print data sent to the machine into USB memory Purpose In case to occur the error at printing check the print data sent to the machine Method 1 Insert USB memory in USB memory slot Turn the main power switch on Enter the maintenance item Press the start key Select Execute Press the start key Send the print data to the machine Once the print data is stored into USB memory OK w
177. n off during paper feed from paper feeder 2 Multiple sheets in duplex section The registration sensor RS does not turn off dur ing paper feed from duplex section Multiple sheets in MP tray MP feed sensor MPFS does not turn off during paper feed from MP tray Refer to figure 1 4 2 for paper jam location see page 1 4 2 1 4 3 Contents Conditions 2KW 2KX Jam location MP feed sensor is turned ON MP feed sensor MPFS is turned on when the power is turned on PF feed sensor 1 does not turn ON PF feed sensor 1 PFFS1 does not turn on during paper feed from paper feeder 2 PF feed sensor 1 does not turn OFF PF feed sensor 1 PFFS1 does not turn off during paper feed from paper feeder 2 PF feed sensor 1 is turned ON PF feed sensor 1 PFFS1 is turned on when the power is turned on PF feed sensor 2 is turned ON PF feed sensor 2 PFFS2 is turned on when the power is turned on Registration sensor does not turn ON The registration sensor RS does not turn on dur ing paper feed from paper feeder 1 The registration sensor RS does not turn on dur ing paper feed from paper feeder 2 The registration sensor RS does not turn on dur ing paper feed from MP tray Registration sensor does not turn OFF The registration sensor RS does not turn off dur ing paper feed from paper feeder 1 The registration sensor RS does no
178. nel and customers from physical danger and to prevent damage to their property These symbols are described below DANGER High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol WARNING Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol CAUTION Bodily injury or damage to property may result from insufficient attention to or incorrect com pliance with warning messages using this symbol Symbols The triangle A symbol indicates a warning including danger and caution The specific point of attention is shown inside the symbol AN General warning AN Warning of risk of electric shock A Warning of high temperature O indicates a prohibited action The specific prohibition is shown inside the symbol General prohibited action Q Disassembly prohibited Q indicates that action is required The specific action required is shown inside the symbol General action required Remove the power plug from the wall outlet 65 Always ground the copier 1 Installation Precautions WARNING Do not use a power supply with a voltage other than that specified Avoid multiple connections to one outlet they may cause fire or electric shock When using an extension cable always check that it is adequate for the rated
179. nit see page 1 5 25 Wrong types of paper 14 Part of image is missing Print example Causes Check if the paper meets specifications Replace paper Check procedures corrective measures Paper damp Check the paper storage conditions Paper creased Replace the paper Drum condensation Perform the drum surface refreshing see page 1 3 67 Dirty or flawed drum Perform the drum surface refreshing see page 1 3 67 Flawed drum Replace the drum unit see page 1 5 20 Dirty transfer belt Clean the transfer belt Replace the intermediate transfer unit if it is extremely dirty see page 1 5 21 Dirty transfer roller 15 Fusing is loose Print example Causes Clean the transfer roller Replace the transfer roller if it is extremely dirty see page 1 5 24 Check procedures corrective measures Wrong types of paper Check if the paper meets specifications replace paper Flawed heat roller or press roller Replace the fuser unit see page 1 5 25 1 4 33 2KW 2KX 16 Colors are printed offset to each other Print example Causes Check procedures corrective measures Defective color calibration Perform the color calibration refer to operation guide Slip the mirror position of laser scanner unit Perform the normal color registration When the problem is not cle
180. nit Y tor cable or poor contact in the con nector nuity within the connector cable If none replace the cable Developing unit Y and Drum relay PWB YC13 Drum relay PWB YC1 and engine PWB YC34 Defective toner sensor Y Replace the developing unit Y see page 1 5 18 Defective engine PWB 1 4 24 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Drum unit K non installing error The EEPROM of drum PWB K does not communicate nor mally Installation of incompatible drum unit K Install drum unit K compatible with the spec ifications to the machine Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit K and Drum relay PWB YC2 Drum relay PWB YC1 and engine PWB YC34 Defective drum PWB K Replace the drum unit K see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Drum unit C non installing error The EEPROM of drum PWB C does not communicate nor mally Installation of incompatible drum unit C Install drum unit C compatible with the spec ifications to the machine Defective connec tor cable or poor contact in the con nector Reinsert th
181. none replace the cable LSU cleaning motor and engine PWB YC36 Defective drive transmission sys tem of the LSU cleaning motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective LSU cleaning motor Replace the LSU cleaning motor Defective engine PWB 1 4 19 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures VIDEO ASIC device error Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Main PWB YC39 and relay PWB YC3 Relay PWB YC2 4 and engine PWB YC8 9 Defective main PWB or engine PWB Replace the main PWB or the engine PWB and check for correct operation see page 1 5 29 1 5 26 Broken cleaning lamp K wire When the cleaning lamp K is driven the lamp over current detection signal is detected continuously for 10 times 1 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit K and Drum relay PWB YC2 Drum relay PWB YC1 and engine PWB YC34 Defective cleaning lamp K Replace the drum unit K
182. ntact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF heater 2 and PF heater PWB YC2 PF heater PWB YC3 and PF main PWB YC113 PF thermistor 2 and PF main PWB YC115 PF thermistor 2 installed incor rectly Check the installation of the PF thermistor 2 Defective PF thermistor 2 Replace the side heater unit Refer to the service manual for the paper feeder Broken PF heater 2 Replace the side heater unit Refer to the service manual for the paper feeder Defective PF heater PWB or PF main PWB Replace the PF heater PWB or PF main PWB Refer to the service manual for the paper feeder PF heater 1 low temperature error paper feeder 2 An external temperature higher than 5 C 9 F is not detected when one minute elapses after PF heater 1 is turned on Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF heater 1 and PF heater PWB YC1 PF heater PWB YC3 and PF main PWB YC113 PF thermistor 1 and PF main PWB YC114 PF thermistor 1 installed incor rectly Check the installation of the PF thermistor 1 Defective PF thermistor 1 Replace the top heater unit Refer to the service manual for the paper feeder Broken PF heater 1 Replace the
183. ntrol PWB 3 Check or replace the FAX control PWB and refit all the removed parts Figure 1 5 52 1 5 35 1 5 9 Drive section 1 Detaching and refitting the MP feed drive unit Procedure 1 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 Remove the right rear cover and right cover see page 1 5 6 Remove the left rear cover left cover and left lower cover see page 1 5 9 Remove the inner cover see page 1 5 11 Remove the engine PWB see page 1 5 26 Release three hooks and then remove the left fan motor Turn the cam inside the device to the position indicated Remove three screws and then remove MP feed drive unit Check or replace the MP feed drive unit and refit all the removed parts 1 5 36 Figure 1 5 54 drive unit 2KW 2KX 2KW 2KX 2 Detaching and refitting the drum developing drive unit Procedure 1 6 Remove drum units K M C Y developing units K M C Y see page 1 5 20 18 Remove the rear upper cover right upper cover left upper cover and front cover see page 1 5 3 Remove the left rear cover left cover and left lower cover see page 1 5 9 Remove the engine PWB see page 1 5 26 Remove the screw and release the
184. o gea e pace 1 2 4 1 2 3 Installing the expansion memory nemen 1 2 8 Maintenance Mode 1 3 1 o eee ct eco Pe e La d dut zu uda 1 3 1 1 Executing a maintenance 1 3 1 2 Maintenance modes item list enne 1 3 2 3 Contents of the maintenance mode 1 3 5 T 3 2 Service mode E EE Eo 1 3 56 1 Executing a service MOG aira onare nisse 1 3 56 2 Description of service mode ecru ar n a iens 1 3 57 Troubleshooting 1 4 1 Paper misfeed detection 1 4 1 1 Paper misfeed 1 4 1 2 Paper misfeed detection condition 2 1 4 2 1 4 2 Self diagnostic function 1 4 6 1 Self diagnostic f rictior ioci din qe ea an ea 1 4 6 2 Self dlagnostic COdes sec cium i od ot et mde iE e rte b acd oed te Dee d epus 1 4 7 1 4 3 Image formation 1 4 28 1 No image appears entirely 1 4 29 2 No image appears entirely 1 4 29 3 A specific color is printed
185. o main charging Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB and engine PWB YC11 Defective main charger unit Replace the drum unit see page 1 5 20 Defective high voltage PWB Replace the high voltage PWB see page 1 5 34 Defective engine PWB Replace the engine PWB see page 1 5 26 Exposure lamp fails to light Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Exposure lamp and inverter PWB CN2 Inverter PWB CN1 and CCD PWB YC3 CCD PWB YC1 and main PWB YC8 Defective inverter PWB or CCD PWB Replace the scanner unit see page 1 5 47 Defective main PWB Replace the main PWB see page 1 5 29 The laser is activated simultane ously for all colors Defective laser scanner unit 1 4 29 Replace the laser scanner unit KM CY see page 1 5 44 2KW 2KX 3 A specific color is printed solid Print example Causes Check procedures corrective measures Defective main charger unit Replace the drum unit for the color that causes an error which corresponds to the see page 1 5 20 color causing the problem Laser of laser scanner unit for Replace the laser scanner unit KM C
186. oard reception the specified Subaddress confi dential box number was not registered in the destination unit U03600 An interoffice subaddress based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number U03700 Interoffice subaddress based bulletin board reception failed because the destination unit had no subaddress based bulletin board transmission capability or data was not stored in any subaddress confidential box in the destination unit U04000 In interoffice subaddress based transmission mode the specified subaddress box num ber was not registered in the destination unit 1 4 47 Error code 2KW 2KX Description U04100 Subaddress based transmission failed because the destination unit had no subaddress based reception capability U04200 In encrypted transmission the specified encryption box was not registered in the desti nation unit U04300 Encrypted transmission failed because the destination unit had no encrypted communi cation capability U04400 Encrypted transmission was interrupted because encryption keys did not agree U04500 Encrypted reception was interrupted because of a mismatch in encryption keys U05100 Password check transmission or restricted transmission was interrupted because the permit ID s did not agree with U05200 Password check reception or restricted reception was int
187. of either DomainXUser Domain User or Domain User Assign disable user pass word Enter the correct user name password Assign disable folder shared name Enter the correct folder shared name Assign the user who is not allowed to access to folder Check the access limit of destination folder Host name error Check if the prohibited letters are used to shared name 1 amp lt gt Folder path or File name error Domain name is not enter Enter the user name with the form of either DomainXUser Domain User or Domain User Assign disable folder path Enter correct folder path Assign the user who is not allowed to access to folder Check the access limit of destination folder Protocol error SMB protocol is set to OFF Enable SMB protocol in COMMAND CEN TER Server connect error Enter the disable host name IP address Enter the correct host name or IP address Assign the wrong port number Enter the correct port number Network is not connected Check if the server is operating properly Check the network connection cable net work condition within LAN etc Network transfer error Error occurs on the net work Check the network connection cable net Response wait with timeout error Response is not returned from the server above specified time Check the network connection cable net
188. of the expanded mem ory DIMM Expanded memory DIMM error The expansion memory mod ules DIMM mounted on the main PWB does not operate correctly Defective expanded memory DIMM Replace the expanded memory DIMM and check for correct operation see page 1 2 8 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 Hard disk error The hard disk cannot be accessed Defective hard disk Replace the hard disk and check for correct operation Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 FAX control PWB flash pro gram area checksum error A checksum error occurred with the program of the FAX control PWB Defective FAX soft ware Install the fax software Defective FAX con trol PWB Replace the FAX control PWB see page 1 5 35 Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed The battery is dis connected from the main PWB Check visually and remedy if necessary Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 29 FAX control PWB to main PWB high capacity data transfer error High capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was r
189. ollowed by a 5 digit number Error codes for V34 communication errors start with an E indica tion followed by five digits The upper three of the five digits indicate general classification of the error and its cause while the lower two indicate the detailed classification Items for which detailed classification is not necessary have 00 as the last two digits Error code UXXXXX Detailed classification of error code General classification of error code Error code indication Figure 1 4 4 1 4 46 2KW 2KX 2 Table of general classification Error code Description U00000 No response or busy after the set number of redials U00100 Transmission was interrupted by a press of the stop clear key U00200 Reception was interrupted by a press of the stop clear key U00300 Recording paper on the destination unit has run out during transmission U004XX A connection was made but interrupted during handshake with the receiver unit refer to 1 4 49 U004XX error code table U006XX Communication was interrupted because of a machine problem refer to 1 4 49 U006XX error code table U00700 Communication was interrupted because of a problem in the destination unit U008XX A page transmission error occurred in G3 mode refer to 1 4 49 U008XX error code table U009XX A page reception error occurred in G3 mode refer to 1 4 49 U009XX error code table U010XX
190. oltage SENT 3 3 3V2 3 3V DC 3 3 V DC power to DEVPWB M 4 NC Not used YC10 1 GND Ground Connectedto 2 TNSENC Analog TS C detection voltage SB 3 3 3V2 O 33VDC 3 3 V DC power to DEVPWB C 4 NC Not used YC13 1 GND Ground Connectedto 2 TNSENY Analog TS Y detection voltage a 3 3 3V2 O 33VDC 3 3 V DC power to DEVPWB Y 4 NC Not used 2 3 22 2KW 2KX 2 3 5 DP drive PWB Figure 2 3 5 DP drive PWB silk screen diagram 2 3 23 Connector Connected to main PWB MOTA1 MOTB1 MOTA2 MOTB2 24V2 GND 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 24 V DC 2KW 2KX Description DPPFM drive control signal DPPFM drive control signal DPPFM drive control signal DPPFM drive control signal 24 V DC power from MPWB Ground Connected to DP open close sen Sor DP origi nal sensor and DP tim ing sensor 3 3V2 GND OPSWN 3 3V2 GND ORGSWN 3 3V2 GND TIMSWN 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 3 3 V DC power to DPOCS Ground DPOCS On Off 3 3 V DC power to DPOS Ground DPOS On Off 3 3 V DC power to DPTS Ground DPTS On Off Connected to DP paper feed motor DPMOT1A DPMOT2A DPMOT1B DPMOT2B 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse DPPFM drive control signal DPPFM drive control signal DPPFM drive cont
191. ompletion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 17 2KW 2KX 1 Item No Description 0410 Adjusting the halftone automatically Description Carries out processing for the data acquisition that is required in order to perform either auto matic adjustment of the halftone or the ID correction operation Purpose Performed when the quality of reproduced halftones has dropped Method 1 Select Normal Mode 2 Press the start key A test patterns 1 and 2 are outputted 3 Place the output test pattern 1 as the original Place approximately 20 sheets of white paper on the test pattern 1 and set them Press the start key Adjustment is made first time Place the output test pattern 2 as the original Place approximately 20 sheets of white paper on the test pattern 2 and set them Press the start key Adjustment is made second time When normally completed Finish is displayed If a problem occurs during auto adjustment error code is displayed Error codes Codes Description Description 001 Patch not detected Engine status error 002 Original deviation in the main Engine sensor error scanning direction Engine other error 5003 Original deviation in the auxil Controller error iary scanning direction Adjustment value error 5004 Original inclination error Adjustment value error 5005 Original type error Controller other error SFFF
192. onverting the black ratio for nonstandard sizes in relation to the A4 Let ter size Setting 1 Press the start key 2 Change the setting using the cursor left right keys or numeric keys Display Description Setting range Initial setting Rate Size parameter 0 1 to 3 0 1 0 3 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 16 2KW 2KX Item No Description 0345 Setting the value for maintenance due indication Description Sets when to display a message notifying that the time for maintenance is about to be reached by setting the number of copies that can be made before the current maintenance cycle ends When the difference between the number of copies of the maintenance cycle and that of the maintenance count reaches the set value the message is displayed Purpose To change the time for maintenance due indication Setting 1 Press the start key 2 Select Cnt using the cursor up down keys 3 Change the setting using the cursor left right keys Description Setting range Initial setting Time for maintenance due indication 0 to 9999 0 Remaining number of copies that can be made before the current maintenance cycle ends 4 Press the start key The value is set Clearing 1 Select Clear using the cursor up down keys 2 Press the start key The value is cleared C
193. oping unit K see page 1 sensor K 5 18 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 7402 Developing unit C non Defective connec Reinsert the connector Also check for conti installing error tor cable or poor nuity within the connector cable If none No density detection signal is contact in the con replace the cable output from toner sensor C in nector Developing unit C and Drum relay PWB developing unit C YC10 Drum relay PWB YC1 and engine PWB YC34 Defective toner Replace the developing unit C see page 1 sensor C 5 18 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 7403 Developing unit M non Defective connec Reinsert the connector Also check for conti installing error tor cable or poor nuity within the connector cable If none No density detection signal is contact in the con replace the cable output from toner sensor M in nector Developing unit M and Drum relay PWB developing unit M Drum relay PWB YC1 and engine PWB YC34 Defective toner Replace the developing unit M see page 1 sensor M 5 18 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 7404 Developing unit Y non Defective connec Reinsert the connector Also check for conti installing error No density detection signal is output from toner sensor Y in developing u
194. or Replace the ISU motor Defective PWB Replace the main PWB and check for correct operation see page 1 5 29 9 Paper feed clutch does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Paper feed clutch and engine PWB YC3 Defective clutch Replace the paper feed clutch Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 10 MP feed clutch does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable MP feed clutch and engine PWB YC3 2 Defective clutch Replace the MP feed clutch Defective PWB Replace the engine PWB and check for correct operation see page 1 5 26 1 4 36 2KW 2KX Problem Causes Check procedures corrective measures 11 Registration clutch does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Registration clutch and engine PWB YC3 2 Defective clutch Replace the registration clutch Defective PWB Replace the engine PWB and check for correct operation
195. or correction ECM Original size Max width 8 1 2 216 mm Max length 14 356 mm Automatic document feed Max 50 sheets Scanner resolution Horizontal x Vertical 200 x 100 dpi Normal 8 dot mm x 3 85 line mm 200 x 200 dpi Fine 8 dot mm x 7 7 line mm 200 x 400 dpi Super fine 8 dot mm x 15 4 line mm 400 x 400 dpi Ultra fine 16 dot mm x 15 4 line mm Printing resolution 600 x 600 dpi Gradations 256 shades Error diffusion One Touch key 22 keys Multi Station transmission Max 100 destinations Substitute memory reception 256 sheets or more when using ITU T A4 1 chart Image memory capacity 3 5 MB standard for incoming faxed originals Report output Sent result report FAX RX result report Report for job canceled before sending Activity report Status page NOTE These specifications are subject to change without notice 1 1 5 2KW 2KX 1 1 2 Parts names 1 Machine front side Figure 1 1 1 1 Document processor DP 10 USB memory slot 2 Contact glass 11 Main power switch 3 Original size Indicator plate 12 Toner container K 4 Operation panel 13 Toner container M 5 Top tray lever 14 Toner container C 6 Paper stopper 15 Toner container Y 7 Top tray 16 Waste toner cover 8 MP Multi Purpose tray 17 Waste toner box 9 Cassette 18 Lock release button 1 1 6 2 Machine rear side
196. or example INFOO A Abar B Bbar for polling transmission INFOh was not detected U01720 A communication error that occurs at the transmitting unit in the period after initiating the control channel before entering the T 30 process For example PPh ALT MPh E was not detected U01721 In the absence of a common communication speed between units including when an impossible combination of communication speed and symbol speed occurs after MPh exchange 1 a DCN sig nal was received from the destination unit and the line was cut or 2 a DIS NSF CSI signal was received from the destination unit and in response to the signal the unit transmitted a DCN signal and the line was cut 2 8 U018XX error code table V 34 reception Error code Description 001800 communication error occurred in phase 2 line probing U01810 A communication error occurred in phase 3 primary channel equivalent device training U01820 A communication error occurred in phase 4 modem parameter exchange 001821 Operation was interrupted due to the absence of a common communication speed between units 001800 A communication error that occurs at the receiver unit in the period after transmission of INFOO before entering phase 3 primary channel equivalent device training For example INFOO B Bbar A Abar for polling reception probing tone was not detected U01810 A communication error that occurs at the receiver unit in phase 3 pri
197. or up down keys 3 Press the start key 4 Enter a destination code using the numeric keys 5 Press the start key The setting is set 6 Press the start key Data initialization starts Destination code list Code 000 009 038 080 084 088 097 108 126 136 137 152 156 159 169 Destination Destination Japan CTR21 European nations Australia China Italy Germany Hong Kong Spain U K Netherlands Indonesia Israel Korea Sweden Malaysia France New Zealand Austria Peru Switzerland Philippines Middle East Belgium Denmark Finland Portugal Singapore South Africa Thailand 181 U S A 242 243 Ireland Norway South America Taiwan Saudi Arabia Completion Press the stop key 1 3 69 Service items 2KW 2KX Description FAX call Setting FAX call setting Description Selects if a fax is to be connected to either a PBX or public switched telephone network Selects the mode to connect an outside call when connected to a PBX Access code registration for connection to PSTN Purpose To be executed as required Method 1 Enter the Service Setting menu 2 Select FAX Call Set using the cursor up down keys 3 Press the start key Display Description Exchange Select Setting the connection to PBX PSTN PBX Setting Setting for a PBX Dial No to PSTN Setting access code to PSTN Setting the connection to PBX PSTN 1 Select Exchang
198. orrect operation Main PWB checksum error Defective main PWB Turn the main power switch off on to restart the machine If the error is not resolved replace main PWB see page 1 5 29 Main PWB RAM checksum error Defective main memory RAM on the main PWB Turn the main power switch off on to restart the machine If the error is not resolved replace main PWB see page 1 5 29 Defective expanded memory DIMM 1 4 26 Replace the expanded memory DIMM see page 1 2 8 2KW 2KX Check procedures Code Contents Causes corrective measures F040 Main PWB print engine Defective main Turn the main power switch off on to restart communication error PWB the machine If the error is not resolved replace main PWB see page 1 5 29 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 F041 Main PWB scanner engine Defective main Turn the main power switch off on to restart communication error PWB the machine If the error is not resolved replace main PWB see page 1 5 29 Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 F050 Print engine ROM check Defective engine Turn the main power switch off on to restart sum error PWB the machine If the error is not resolved replace engine PWB see page 1 5 26 F051 Scanner engine ROM Defective engine Turn the main power switc
199. page 1 4 32 See page 1 4 32 See page 1 4 33 See page 1 4 33 See page 1 4 33 16 Colors are printed offset to each other See page 1 4 34 1 4 28 1 No image appears entirely white Print example Causes 2KW 2KX Check procedures corrective measures Defective transfer bias output Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB and engine PWB YC11 Defective high voltage PWB Replace the high voltage PWB see page 1 5 34 Defective engine PWB Replace the engine PWB see page 1 5 26 Defective developing bias output Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB and engine PWB YC11 Defective high voltage PWB Replace the high voltage PWB see page 1 5 34 Defective engine PWB Replace the engine PWB see page 1 5 26 No LSU laser is out put Defective laser scanner unit Replace the laser scanner unit KM CY see page 1 5 44 Defective engine PWB 2 No image appears entirely black Print example Causes Replace the engine PWB see page 1 5 26 Check procedures corrective measures N
200. plex roller L 4 Duplex pulleys 2 Eject pulley 5 Duplex frame 3 Duplex rollers S 6 Duplex feed guide 2 1 23 Figure 2 1 25 Duplex conveying section block diagram 2 1 24 EJPWB FUSPAP vea STDUA 114 Y STDUB 42 STDUAN 43 Dee STDUBN 2KW 2KX 2 1 9 Document processor 1 Original feed section 2KW 2KX The original feed section consists of the parts shown in figure An original placed on the original table is con veyed to the original conveying section Original is fed by the rotation of the DP forwarding pulley and DP feed pulley Figure 2 1 26 Original feed section DP forwarding pulley DP feed pulley LF holder PF stopper Front separation pad LF friction plate 7 DP separation pad 8 Upper guide 9 Switchback guide 10 DP original sensor DPOS 11 Actuator DP original sensor 12 Original table 2 1 25 ORGSWN FEEDCL DPMOT1A DPMOT2A DPMOT1B DPMOT2B YC32 16 1 YC32 15 MOTA2 YC32 14 MOTB2 MPWB YC32 1 3 YC32 1 FEEDCL YC32 7 ORGSWN Figure 2 1 27 Original feed section block diagram 2 1 26 2KW 2KX DPDPWB YC2 6 6 3 YC3 1 YC3 2 YC3 3 YC3 4 1 1 1 2 YC1 3 YC1 4 YC8 10 YC8 4 2KW 2KX 2 Original conveying section The original conveying section consists of the parts shown in figure A
201. properly Send the server which does not support FTP server Enter the correct host name or IP address Response wait with timeout error The server is unable to communicate Check if the server is operating properly Network transfer error Error occurs on the net work Check the network connection cable net work condition within LAN etc Network transfer with timeout error Error occurs on the net work work condition within LAN etc Response wait with timeout error Response is not returned from the server above specified time Check the network connection cable net work condition within LAN etc Check the network connection cable net Server response error The server is error status Check if the server is working properly Page max count over error The number of pages of a send file exceeded 999 pages 1 4 43 Set the number of pages as 999 or less Display 3 Scan to E mail error codes Causes 2KW 2KX Check procedures corrective measures Server name error Enter the disable SMTP POP3 server name Enter the correct server name in COM MAND CENTER User Password error Assign disable user pass word Enter the correct user name password No recipient address The destination address is not specified Specify the destination address Protocol error SMTP protocol is set to OFF
202. pulley Clean with isopropyl alcohol Check if the following pulleys is deformed DP forwarding pulley DP feed pulley Check visually and replace any deformed see page 1 5 55 9 Multiple sheets of orig inal are fed Original is not correctly set Set the original correctly Check if the DP separation pad is worn Replace the DP separation pad if it is worn see page 1 5 59 10 Originals jam Originals outside the specifications are used Use only originals conforming to the specifications Check if the surfaces of the following pul leys are dirty with paper powder DP forwarding pulley DP feed pulley Clean with isopropyl alcohol Check if the contact between the convey ing roller and conveying pulley is correct Check visually and remedy if necessary Check if the contact between the eject roller and eject pulley is correct Check visually and remedy if necessary Check if the contact between the switch back roller and switchback pulley is cor rect 1 4 41 Check visually and remedy if necessary 2KW 2KX 1 4 6 Send error code 1 Scan to SMB error codes Display Causes Check procedures corrective measures Host name error Enter the disable host name of SMB server Enter the correct host name in COMMAND CENTER User Password or Folder Shared name error Domain name is not entered Enter the user name with the form
203. r 1 is turned ON 1620 PF feed sensor 2 is turned ON 1 3 7 Item Description 2KW 2KX 9000 Items Description Paper Jam Log 4002 Registration sensor does not turn ON Paper feeder 1 4003 Registration sensor does not turn ON Paper feeder 2 4009 Registration sensor does not turn ON MP tray 4012 Registration sensor does not turn OFF Paper feeder 1 4013 Registration sensor does not turn OFF Paper feeder 2 4019 Registration sensor does not turn OFF MP tray 4020 Registration sensor is turned ON 4201 Eject sensor does not turn ON Cassette 4202 Eject sensor does not turn ON 4203 Eject sensor does not turn ON 4208 Eject sensor does not turn ON 4209 Eject sensor does not turn ON 4211 Eject sensor does not turn OFF Cassette 4212 Eject sensor does not turn OFF 4213 Eject sensor does not turn OFF 4218 Eject sensor does not turn OFF 4219 Eject sensor does not turn OFF 4220 Eject sensor is turned ON 9010 DP top cover open 9400 No original feed Paper feeder 1 Paper feeder 2 Duplex MP tray Paper feeder 1 Paper feeder 2 Duplex MP tray 9401 An original jam in the original switchback section 2 9410 An original jam in the original conveying section 9411 An original jam in the original switchback section 1 b Detail of paper source Hexadecimal 00 MP tray 01 Cassette 1 02 Cassette 2 paper feeder 1 03 Cassette 3 paper feeder 2
204. r e713 Fax memory error e310 User managements backup error e714 Fax memory error e311 User managements clear error e715 Fax memory mode error e312 User managements open error e716 Fax memory error e313 User managements open error e717 Fax memory error e314 User managements open error e718 Fax memory mode error e315 User managements error in writing e910 File reading error e316 User managements list error e911 File writing error e317 User managements list error e912 Data mismatch e318 User managements list error e913 Log file open error e319 User managements list error e914 Log file error in writing e31a User managements open error e915 Directory open error e31b User managements error e916 Directory error in reading e31c User managements error e917 Synchronization error e31d User managements open error e918 Synchronization error 1 3 52 2KW 2KX Item No Description U917 Error Codes Codes Description Codes Description d000 Unspecified error dOOb File reading error d001 HDD unavailable dOOc File writing error d002 USB memory is not inserted dOOd File copy error d003 File for writing is not found in the USB 00 File compressed error d004 File for reading is not found in the HDD dOOf File decompressed error d005 error in writing d010 Directory open error 0006 USB error in reading d011 Directory creation error d
205. r width guide in a cassette installed incorrectly Check the paper width guide visually and remedy or replace if necessary 4 Multiple sheets of paper are fed Check if the paper is excessively curled Change the paper Paper is loaded incorrectly Load the paper correctly Check if the retard roller is worn Replace the retard roller if it is worn see page 1 5 12 5 Paper jams Check if the paper is excessively curled Change the paper Check if the contact between the front and rear registration rollers is correct Check visually and remedy if necessary Check if the heat roller or press roller is extremely dirty or deformed Check visually and replace the fuser unit see page 1 5 25 6 Toner drops on the paper conveying path Check if the drum unit or developing unit is extremely dirty Clean the drum unit or developing unit 7 Abnormal noise is heard Check if the rollers pulleys and gears operate smoothly Grease the bushes and gears Check if the following clutches are installed correctly Paper feed clutch MP feed clutch Registration clutch Middle clutch 1 4 40 Check visually and remedy if necessary Problem Causes check procedures 2KW 2KX Corrective measures 8 No primary original feed Check if the surfaces of the following pul leys are dirty with paper powder DP forwarding pulley DP feed
206. replace the cable Fuser heater and power source PWB YC102 Fuser unit and eject PWB YC3 Eject PWB YC1 and engine PWB YC19 Fuser thermostat triggered Reinsert the fuser unit see page 1 5 25 Broken fuser heater wire Replace the fuser unit see page 1 5 25 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Abnormally high fuser thermistor temperature The fuser thermistor detects a temperature higher than 240 C A64 F By the activation of the high temperature error detection circuit 230 C 446 F or more of fuser thermistor the illumi nation of fuser heater was forcibly turned off and 10 s has elapsed Shorted fuser thermistor Replace the fuser unit see page 1 5 25 Defective engine PWB 1 4 21 Replace the engine PWB and check for cor rect operation see page 1 5 26 Contents Causes 2KW 2KX Check procedures corrective measures Broken fuser thermistor wire Input from fuser thermistor is 3 or less A D value continu ously for 1 s Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Fuser unit and eject PWB YC3 Eject PWB YC1 and engine PWB YC19 Broken fuser thermistor wire Replace the fuser unit see page 1 5 25 Fuser thermostat triggered
207. rol signal DPPFM drive control signal YC4 Connected to DP pressure solenoid 24V2 PRESOLN RELSOLN 24 V DC 0 24 V DC 0 24 V DC 24 V DC power to DPPRSOL DPPRSOL On Press Off DPPRSOL On Release Off 5 Connected to DP switch back sole noid 24V2 REVSOL 24 V DC 0 24 V DC 24 V DC power to DPSBSOL DPSBSOL On Off YC6 Connected to DP paper feed clutch 24V2 FEEDCL 24 V DC 0 24 V DC 2 3 24 24 V DC power to DPPFCL DPPFCL On Off 2KW 2KX Connector i Description 1 3 3V2 3 3 V DC 3 3 V DC power from MPWB Connectedto 2 GND Ground main PWB 0 3 3 V DC DPTS On Off 4 ORGSWN 0 3 3V DC DPOS On Off 5 OPSWN 0 3 3V DC DPOCS On Off 6 DPDETN 0 3 3V DC DP set signal 7 RELSOLN 024V DC DPPRSOL On Release Off 8 PRESOLN 0 24V DC DPPRSOL On Press Off 9 REVSOL 0 24V DC DPSBSOL On Off 10 FEEDCL 024V DC DPPFCL On Off 2 3 25 2KW 2KX This page is intentionally left blank 2 3 26 2KW 2KX 2 4 1 Appendixes 1 Repetitive defects gauge First occurrence of defect 4 31 mm 1 1 4 Rear registration roller 38 1 1 2 Charger roller 50 mm 1 15 16 Front registration roller 50 mm 1 15 16 Sleeve roller 59 mm 2 5 16 Transfer roller E 79 3 118 mm Press roller 82 3 1 4 mm Heat roller 94 3 11 16 mm Drum 2 4 1 2KW 2KX
208. rtically approxi mately 10 times Paper damp Check the paper storage conditions replace the paper 1 4 30 2KW 2KX 6 The background is colored Print example Causes Check procedures corrective measures Defective color calibration Perform the color calibration Refer to opera tion guide Defective Defective developing unit Replace the developing unit for the color that developing causes an error see page 1 5 18 bias output Defective high voltage Replace the high voltage PWB PWB see page 1 5 34 Defective engine PWB Replace the engine PWB see page 1 5 26 Defective Defective drum unit Replace the drum unit see page 1 5 20 drum sur Defective high voltage Replace the high voltage PWB face charg pwB see page 1 5 34 ing Defective engine PWB Replace the engine PWB see page 1 5 26 7 White streaks are printed vertically Print example Causes Check procedures corrective measures Foreign object in one of the Replace the developing unit for the color that causes an developing units error see page 1 5 18 Adhesion of soiling to transfer Clean the transfer belt Replace the intermediate transfer belt unit if it is extremely dirty page 1 5 21 Adhesion of soiling to transfer Clean the transfer roller Replace the transfer roller if it is roller extremely dirty page 1 5 24
209. selecting a maintenance item No is displayed 1 3 5 2KW 2KX Item No Description 0000 Event log Event Log MEP 2 06 2010 08 40 3 4 5 1 Firmware version 2KX_2000 000 000 2010 04 06 XXXXXXXX _ XXXXXXXX XXXXXXXX 7 Paper Jam Log 8 Service Call Log Count Event Descriprions Count Service Code 1876543 501 01 08 01 01 8 1881214 01 6000 166554 4020 01 08 01 01 178944 01 2100 4988 501 01 08 01 01 5296 01 4000 4988 4020 01 08 01 01 5295 01 6000 4988 501 01 08 01 01 2099 01 2100 4988 4020 01 08 01 01 1054 01 4000 1103 501 01 08 01 01 809 01 6000 1103 4020 01 08 01 01 30 01 2100 1103 501 01 08 01 01 1103 4020 01 08 01 01 9 ye Log 1027 501 01 08 01 01 1045571 01 00 1027 4020 01 08 01 01 4 104511 01 00 1027 501 01 08 01 01 7045 01 00 1027 4020 01 08 01 01 406 501 01 08 01 01 36 3454 01 01 3454 01 01 417 01 01 34 01 01 Oo oO 10 Unknown toner Log a b c d Count Item 3454 01 00 3454 01 00 3454 01 00 406 01 00 32 01 00 11 Counter Log f 2100 J512 9 0030 h T00 1 J105 4513 C0070 01 1 106 518 C0100 J110 J519 0120 J111 J1020 0 C0130 6 XXXXXXXXXXXXXXXX Figure 1 3 1 1 3 6 Item Description 2KW 2KX U000 Detail of event log Items Description System version System date Engine soft version Engine boot
210. self Do not route the power cable where it may be stood on or trapped If necessary protect it with a cable cover or other appropriate item Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks aD Remove toner completely from electronic components lt AN Run wire harnesses carefully so that wires will not be trapped or damaged After maintenance always check that all the parts screws connectors and wires that were removed have been refitted correctly Special attention should be paid to any forgotten connector aD trapped wire and missing screws Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling Replace with new ones if necessary Handle greases and solvents with care by following the instructions below QD Use only a small amount of solvent at a time being careful not to spill Wipe spills off completely Ventilate the room well while using grease or solvents Allow applied solvents to evaporate completely before refitting the covers or turning the power Switch on Always wash hands afterwards Never dispose of
211. serial communication data signal output 3 3 V DC power to paper feeder Ground Paper feeder selection signal Paper feeder selection signal Paper feeder selection signal 24 V DC power to paper feeder 2KW 2KX Connector Pin Signal y o Voltage Description 4 1 TNSENM Analog TS M detection voltage Connectedto 2 ERASECDR 0 24V DC CL C On Off relay TNSENK Analog TS K detection voltage 4 ERASEMDR 0 22V DC CL M On Off 5 DLPTHERM Analog DEVTH detection voltage 6 ERASEKDR 0 24V DC CL K On Off 7 3 3V2 33VDC 3 3 V DC power to DRRPWB 8 EECLK 0 3 3 V DC pulse EEPROM clock signal 9 GND l Ground 10 EEDATA 0 3 3 V DC pulse EEPROM data signal 11 TNSENY Analog TS Y detection voltage 12 ERASEYDR 0 24V DC CL Y On Off 13 TNSENC Analog TS C detection voltage YC35 1 DLPDIRN 0 3 3V DC DEVRSW On Off Connectedto 2 GND Ground oe 3 DLPCMOTA 24 0V DC DEVRM Forward Stop Reverse switch and 4 DLPCMOTB O 24 0 V DC DEVRM Reverse Stop Forward developing release motor YC36 1 LSUMOTA 24 0 V DC LSUCM Forward Stop Reverse Connectedto 2 LSUMOTB 24 0 V DC LSUCM Reverse Stop Forward LSU clean ing motor YC37 1 STDUA 0 24 V DC pulse DUM drive control signal Connectedto 2 STDUB 0 24 V DC pulse DUM drive control signal duplex motor STDUAN O 0 24 V DC pulse DUM drive control si
212. sion in the ECM mode 1 4 49 2KW 2KX 2 5 U010XX error code table G3 transmission Error code Description U01000 An FTT signal was received for a set number of times after TCF signal transmission at 2400 bps Or an RTN signal was received in response to a Q signal excluding EOP after transmission at 2400 bps U01001 Function of the unit differs from that indicated by a DIS signal U01016 An MCF signal was received but no DIS signal was received after transmission of an EOM signal and T1 timeout was detected U01019 No relevant signal was received after transmission of a CNC signal and the preset num ber of command retransfers was exceeded between units of our make U01020 No relevant signal was received after transmission of a CTC signal and the preset num ber of command retransfers was exceeded ECM 001021 No relevant signal was received after transmission of an EOR Q signal and the preset number of command retransfers was exceeded ECM U01022 No relevant signal was received after transmission of an RR signal and the preset num ber of command retransfers was exceeded ECM U01028 T5 time out was detected during ECM transmission ECM 001052 A DCN signal was received after transmission of an RR signal U01080 A PIP signal was received after transmission of a PPS NULL signal U01092 During transmission in V 34 mode communicat
213. sor DPTS turns on when start ing the original paper feed No original feed The DP timing sensor DPTS does not turn on within specified time during the first sheet feeding Retry 5 times The DP timing sensor DPTS does not turn on within specified time during the second sheet feed ing Retry 5 times An original jam in the original switchback section 2 During original switchback operation DP timing sensor DPTS does not turn off within specified time of the DP paper feed motor DPPFM turning on An original jam in the original conveying section The DP timing sensor DPTS does not turn off within specified time of the DP paper feed motor DPPFM turning on An original jam in the original switchback section 1 The DP timing sensor DPTS does not turn on within specified time of the DP paper feed motor DPPFM turning off Refer to figure 1 4 2 for paper jam location see page 1 4 2 1 4 5 2KW 2KX 1 4 2 Self diagnostic function 1 Self diagnostic function This machine is equipped with self diagnostic function When a problem is detected the machine stops print ing and display an error message on the operation panel An error message consists of a message prompting a contact to service personnel and a four digit error code indicating the type of the error Machine failure Call service Figure 1 4 3 1 4 6 2KW 2KX 2 Self diagnostic codes If the part
214. start key 4 Press Yes the Left Select key Two pages will be printed Completion Press the stop key 1 3 57 2KW 2KX Service items Description Service status page 1 Service Status Page MFP 2 06 04 2010 12 00 3 4 5 1 Firmware version 2KX 2000 000 000 2010 04 06 XXXXXXXX XXXXXXXX XXXXXXXX Controller Information Memory status 7 Standard Size 8 Option Slot 9 Total Size Time 10 Local Time Zone 11 Date and Time 12 Time Server Installed Options 13 Paper feeder 128 0 KB 128 0 KB 256 0 KB 26 FRPO Status User Top Margin User Left Margin A1 A2 100 A3 A4 100 01 00 Tokio 06 04 2010 12 00 10 183 53 13 Cassette 14 Card Authentication Kit B Installed Digital Dot Cover 15 Average c 16 Total K 1 10 C 2 20 M 3 30 Y 4 40 17 Copy K 1 10 C 2 20 M 3 30 Y 4 40 18 Printer K 1 10 C 2 20 M 3 30 Y 4 40 19 FAX K 1 10 20 Period age Usage Page A4 Letter Conversion 1111111 11 2222222 22 3333333 33 4444444 44 1111111 11 2222222 22 3333333 33 14444444 44 PDF mode 1111111 11 2222222 22 3333333 33 14444444 44 1111111 11 27 10 2009 03 11 2009 08 40 21 Last Page 1 00 2 22 3 33 4 44 FAX Information 22 Rings Normal 23 Rings FAX TEL 24 Rings TAD 25 Option DIMM Size 6 XXXXXXXXXXXXXXXX Figure 1 3 4 1 3 58 2KW 2KX 1
215. stics errors are logged The total page count at the time of the self diagnostics error Self diagnostic error code See page 1 4 7 Example 01 6000 01 Self diagnostic error 6000 Self diagnostic error code number Maintenance Log Count Item Remembers 1 to 8 of occurrence of replacement If the occurrence of the previous replace ment of toner con tainer is less than 8 all of the occur rences of replace ment are logged 1 3 9 The total page count at the time of the replacement of the toner container Code of maintenance replacing item 1 byte 2 categories First byte Replacing item 01 Toner container Second byte Type of replacing item 00 Black 01 Cyan 02 Magenta 03 Yellow First byte Replacing item 02 Maintenance kit Second byte Type of replacing item 00 01 Item Description 2KW 2KX 9000 Items Description Unknown Toner Log Count Item Remembers 1 to 5 of occurrence of unknown toner detection If the occurrence of the previous unknown toner detection is less than 5 all of the unknown toner detection are logged The total page count at the time of the toner empty error with using an unknown toner con tainer Unknown toner log code 1 byte 2 categories First byte 01 Toner container Fixed Second byte 00 Black 01 Cyan 02 Magenta 03 Yellow
216. stination and OEM Executes the check of the file system when abnormality of the file system is detected initializes the file system communication past record and register setting contents Purpose To initialize the FAX control PWB Method 1 Press the start key 2 Select Execute The screen for entering the destination code and OEM code is displayed 3 Select Country Code and enter a destination code using the numeric keys refer to the des tination code list on following for the destination code 4 Press the start key There is no operation necessary on this screen The destination code and the OEM code are displayed with the values currently set 5 Press the start key Data initialization starts To cancel data initialization press the stop key 6 After data initialization the entered destination OEM codes and ROM version are displayed A ROM version displays three kinds application boot and IPL Destination code list Code Destination Code Destination 000 Japan 253 CTR21 European nations 009 Australia Italy 038 China Germany 080 Hong Kong Spain 084 Indonesia U K 088 Israel Netherlands 097 Korea Sweden 108 Malaysia France 126 New Zealand Austria 136 Peru Switzerland 137 Philippines Belgium 152 Middle East Denmark 156 Singapore Finland 159 South Africa Portugal 169 Thailand Ireland 181 U S A Norway 242 South America 254 Taiwan 243 Saudi Arabia 1 3 23 Item
217. t C Developing unit Y Toner container section Primary transfer section 1 1 10 17 18 19 20 Secondary transfer Separa tion sections Fuser section Eject Feed shift sections Duplex section Image scanner unit Document processor 2KW 2KX 1 2 1 Installation environment 1 Temperature 10 to 32 5 C 50 to 90 5 F 2 Humidity 15 to 8096 RH 3 Power supply 120 V AC 8 9 A 220 240V AC 4 7 A 4 Power source frequency 50 Hz 2 60 Hz 2 5 Installation location Avoid direct sunlight or bright lighting Ensure that the photoconductor will not be exposed to direct sun light or other strong light when removing paper jams Avoid locations subject to high temperature and high humidity or low temperature and low humidity an abrupt change in the environmental temperature and cool or hot direct air Avoid places subject to dust and vibrations Choose a surface capable of supporting the weight of the machine Place the machine on a level surface maximum allowance inclination 19 Avoid air borne substances that may adversely affect the machine or degrade the photoconductor such as mercury acidic of alkaline vapors inorganic gasses NOx SOx gases and chlorine based organic sol vents Select a well ventilated location 6 Allow sufficient access for proper operation and maintenance of the machine
218. t turn off dur ing paper feed from paper feeder 2 The registration sensor RS does not turn off dur ing paper feed from MP tray Registration sensor is turned ON The registration sensor RS is turned on when the power is turned on Eject sensor does not turn ON The eject sensor ES does not turn on during paper feed from cassette The eject sensor ES does not turn on during paper feed from paper feeder 1 The eject sensor ES does not turn on during paper feed from paper feeder 2 The eject sensor ES does not turn on during paper feed from duplex section The eject sensor ES does not turn on during paper feed from MP tray Refer to figure 1 4 2 for paper jam location see page 1 4 2 1 4 4 Contents Conditions 2KW 2KX Jam location Eject sensor does not turn OFF The eject sensor ES does not turn off during paper feed from cassette The eject sensor ES does not turn off during paper feed from paper feeder 1 The eject sensor ES does not turn off during paper feed from paper feeder 2 The eject sensor ES does not turn off during paper feed from duplex section The eject sensor ES does not turn off during paper feed from MP tray Eject sensor is turned ON The eject sensor ES is turned on when the power is turned on DP top cover open The DP top cover is opened during original feed ing The DP timing sen
219. taching and refitting the main PWB Procedure 1 Remove the FAX control PWB if installed see page 1 5 35 2 Remove the right rear cover right cover and right lower cover see page 1 5 6 3 Remove three screws and then remove the power source shield Screws A and B are unidentical there fore do not mix up Screw B Power source shield Screw A Figure 1 5 41 4 Open the fan bracket 5 Slide the fan plate Release four hooks Hook Hook and then remove the fan plate EN LS 50 p S X lt 0 41 CN Hook EC Fan plate 2j KEY Figure 1 5 42 1 5 29 2KW 2KX vo bx 6 Remove the screw and then remove the fuser wire cover Figure 1 5 43 7 Remove five screws and then remove the controller shield CONS S Y EC 5 4 ow Ng PaL y 1 e MM Sy a g 2 we Figure 1 5 44 1 5 30 2KW 2KX NS 8 7 A EN NS Fan bracket J 7 26 controller fan motor 9 Open the fan bracket and then remove it 8 Remove the connector YC41 of the Figure 1 5 45 10 Remove seven connectors YC15
220. tart key The setting is set Setting the CNG detection times in the fax telephone auto select mode Sets the CNG detection times in the fax telephone auto select mode 1 Select the setting using the cursor up down keys Display Description 1Time Detects CNG once 2Time Detects CNG twice Initial setting 2Time 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 35 2KW 2KX Item No Description 0633 Setting communication control 4 Description Makes settings for fax transmission regarding the communication Purpose To reduce transmission errors when a low quality line is used Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description V 34 Enables or disables V 34 communication V 34 3429Hz Sets the V 34 symbol speed 3429 Hz DIS 2Res Sets the number of times of DIS signal reception RTN Check Sets the reference for RTN signal output Enabling disabling V 34 communication Sets whether V 34 communication is enabled disabled for transmission and reception 1 Select the setting using the cursor up down keys Display Description On V 34 communication is enabled for both transmission and reception TX V 34 communication is enabled for transmission only RX V 34 communication is enabled for reception only
221. tch Defective PWB Replace the DP drive PWB or main PWB and check for correct operation see page 1 5 60 1 5 29 21 DP pressure sole noid does not oper ate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable DP pressure solenoid and DP drive PWB YC4 DP drive PWB 8 and main PWB YC32 Defective solenoid Replace the DP pressure solenoid Defective PWB Replace the DP drive PWB or main PWB and check for correct operation see page 1 5 60 1 5 29 1 4 38 2KW 2KX Problem Causes Check procedures corrective measures 22 1 Defective connector Reinsert the connector Also check for continuity within the DP switchback cable or poor con connector cable If none replace the cable solenoid does not operate tact in the connector DP switchback solenoid and DP drive PWB YC5 DP drive PWB YC8 and main PWB YC32 Defective solenoid Replace the DP switchback solenoid Defective PWB Replace the DP drive PWB or main PWB and check for correct operation see page 1 5 60 1 5 29 23 An original jams when the main power switch is A piece of paper torn from an original is caught around the DP timing sensor Check visually and remove it if any turned on 2 Defective DP timing Replace the DP
222. te switching 1 Change the setting using the cursor left right keys Description Setting range Initial setting One shot detection time for remote switching 0 to 255 7 2 Press the start key The value is set Setting the continuous detection time for remote switching 1 Change the setting using the cursor left right keys Description Setting range Initial setting Continuous detection time for remote switching 0 to 255 80 2 Press the start key The value is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 38 Item No 2KW 2KX Description U641 Setting communication time 2 Description Sets the time out time for fax transmission Purpose To improve transmission performance for international communications mainly Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description TO Time Out Sets the TO time out time T1 Time Out Sets the T1 time out time T2 Time Out Sets the T2 time out time Ta Time Out Sets the Ta time out time Tb1 Time Out Sets the Tb1 time out time Tb2 Time Out Sets the Tb2 time out time Time Out Sets the Tc time out time Td Time Out Sets the Td time out time Setting the 0 time out time Sets the time before detecting a CED or DIS signal after a dialing signal is sent Depending on the quality of the
223. th cyan for more readability resulting in green 2 Each portion of colors has three different magnitude of halftones bands If focus is excessively lost dots are not recognizable with the 16 256 band resulting in uneven density It also results in vertical streaks in the 24 256 and or 32 256 bands Figure 1 3 6 Completion Press the stop key 1 3 64 Service items 2KW 2KX Description Developer Setting Entering initial value for replacing the developing unit Description After replacing the developing unit enter the initial value 6 digit data assigned on a label attached to the package or developing unit Purpose To set the initial value after replacing the developing unit Method 1 Enter the Service Setting menu 2 Select DeveloperSetting using the cursor up down keys 3 Press the start key Enter the initial value 6 digit data using the cursor up down keys 4 Press the start key The initial value is set ix Developing unit Package Figure 1 3 7 Completion Press the stop key 1 3 65 Service items 2KW 2KX Description Developer Refresh Performing developer refresh Description The laser output of the image data for developer refreshing is carried out and operation to exposure developing and primary transfer is performed by 10 pages paper is not fed Purpose To perform cleaning when faulty images occur and a line appears longitudinally M
224. the connector cable If none replace the cable Drum motor and engine PWB 13 Defective drive transmission sys tem of the drum motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective drum motor Replace the drum motor Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Fuser pressure release motor error When the fuser pressure release motor is driven the motor over current detection signal is detected continu ously for 8 times 800 ms at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Fuser pressure release motor and engine PWB YC38 Defective drive transmission sys tem of the fuser pressure release motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective fuser pressure release motor Replace the fuser pressure release motor Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Fuser pressure release motor time out error When the fuser pressure release motor is driven the envelope switch EVSW is not detectable for 6 s Defective connec
225. the operation panel and after verifying the power indicator has gone off switch off the main power switch 2 Insert USB memory in USB memory slot 3 Turn the main power switch on Wait for 10 seconds to allow the machine to recognize the USB memory Enter the maintenance item Press the start key Select Export or Import using the cursor up down keys and press the start key Display Description Import Writing data from the USB memory to the machine Export Retrieving from the machine to a USB memory Select the item using the cursor up down keys Display Description Depending data Address Book Address book Job Account Job accounting One Touch Information on one touch key Address book User User managements Job accounting Program Program information Job accountings and user manage ments Document Box Document box information Job accountings and user manage ments Fax Forward FAX transfer information Job accountings user managements and document box information Since data are dependent with each other data other than those assigned are also retrieved or written in Select On using the cursor left right keys Press the start key Starts reading or writing The progress of selected item is displayed in 96 When an error occurs the operation is canceled and an error code is displayed When normally completed Fin is displayed Turn the main power switch of
226. timing sensor sensor 24 1 Defective connector Reinsert the connector Also check for continuity within the A message indicat ing cover open is displayed when the DP top cover is closed cable or poor con tact in the connector connector cable If none replace the cable DP open close sensor and DP drive PWB YC2 DP drive PWB YC8 and main PWB YC32 Defective DP open close sensor Replace the DP open close sensor 1 4 39 1 4 5 Mechanical problems 2KW 2KX If the part causing the problem was not supplied use the unit including the part for replacement Problem Causes check procedures Corrective measures 1 No primary paper feed Check if the surfaces of the following roll ers are dirty with paper powder Pickup roller Paper feed roller MP paper feed roller Clean with isopropyl alcohol Check if the following rollers is deformed Pickup roller Paper feed roller MP paper feed roller Check visually and replace any deformed see page 1 5 14 1 5 16 Defective paper feed clutch installation Check visually and remedy if necessary 2 No secondary paper feed Check if the surfaces of the following roll ers are dirty with paper powder Front registration roller Rear registration roller Clean with isopropyl alcohol Defective registration clutch installation Check visually and remedy if necessary 3 Skewed paper feed Pape
227. tion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 41 Item 2KW 2KX Description U650 Setting modem 1 Description Sets the G3 cable equalizer Sets the modem detection level Purpose Perform the following adjustment to make the equalizer compatible with the line characteristics To improve the transmission performance when a low quality line is used Method 1 Press the start key 2 Select the item to be set using the cursor up down keys Display Description Reg G3 TX Eqr Sets the G3 transmission cable equalizer Reg G3 RX Eqr Sets the G3 reception cable equalizer RX Mdm Level Sets the modem detection level Setting the G3 transmission cable equalizer 1 Select OdB 4dB 8dB or 12dB using the cursor up down keys Initial setting OdB 2 Press the start key The setting is set Setting the G3 reception cable equalizer 1 Select OdB 4dB 8dB or 12dB using the cursor up down keys Initial setting OdB 2 Press the start key The setting is set Setting the modem detection level 1 Select 33dBm 38dBm 43dBm or 48dBm using the cursor up down keys Initial setting 43dBm 2 Press the start key The setting is set Completion Press the stop key The screen for selecting a maintenance item No is displayed 1 3 42 Item 2KW 2KX Description U651 Setting modem 2 Description
228. tion data signal output Serial communication direction change signal Serial busy signal Engine interruption signal Horizontal synchronizing signal 3 3 V DC power to RYPWB Ground Engine hold signal Communication signal Interruption signal Sleep mode signal On Off Connected to laser scanner unit CY ON DO OC 3 O DY gt GND 3 3V3 PDYN VDOYP VDOYN GND 3 3V3 PDCN VDOCP VDOCN 3 3 V DC 0 3 3 V DC pulse LVDS LVDS 3 3 V DC 0 3 3 V DC pulse LVDS LVDS Ground 3 3 V DC power to APCPWB Y Horizontal synchronizing signal APCPWB Y video data signal APCPWB Y video data signal Ground 3 3 V DC power to APCPWB C Horizontal synchronizing signal APCPWB C video data signal video data signal Connected to controller fan motor N a 24V1 CONTFAN DRN 24 V DC 0 12 24 V DC 24 V DC power to CONFM CONFM Full speed Half speed Off YC42 Connected to right fan motor 24V1 RFANDRN 24 V DC 0 12 24 V DC 2 3 18 24 V DC power to RFM RFM Full speed Half speed Off Connector Connected to operation panel PWB 5V1 POWERKEY FPRSTN PANTXD PANRXD 3 3V PANEL_ MODE1 GND PANEL_ MODEO 5V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC 2KW 2KX Description 5 V DC power to OPPWB Power key input signal OPPWB reset signal OPPWPB transmission
229. toner or toner bottles in fire Toner may cause sparks when exposed directly to Tierra TUFTidce Should smoke be seen coming from the copier remove the power plug from the wall outlet immedi 3 Miscellaneous WARNING Never attempt to heat the drum or expose it to any organic solvents such as alcohol other than the specified refiner it may generate toxic This page is intentionally left blank 1 1 1 2 1 3 2KW 2KX CONTENTS Specifications LES Te eie oi 1 1 1 121 2 Partsinairios ci ipt n det de va dated rrt s P seeder 1 1 6 1 Machine front side 2 casted eee iene Ail eed tees eet deen Det Eee eee P Ed 1 1 6 2 Machine rear slde 5 2 nee don atate Diete et 1 1 7 3 Document proCesSOF kore ed rk td ed or geared 1 1 8 4 Operation 1 1 9 1 1 3 Machine Cross section sr e e pr Mie ae 1 1 10 Installation 1 2 1 Installation 2 022 00000100 sene tinae d anhand a aha sea aoa 1 2 1 1 2 2 Unpacking en dtr o eee tee COR eet teni tie D PE a 1 2 2 1 UNPacking ee 1 2 2 2 Removing the pesya a Me EE Le EE He CEU
230. tor 2 Replace the side heater unit Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder PF heater 1 low temperature error paper feeder 1 An external temperature higher than 5 C 9 F is not detected when one minute elapses after PF heater 1 is turned on Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable PF heater 1 and PF heater PWB YC1 PF heater PWB YC3 and PF main PWB YC113 PF thermistor 1 and PF main PWB YC114 PF thermistor 1 installed incor rectly Check the installation of the PF thermistor 1 Defective PF thermistor 1 Replace the top heater unit Refer to the service manual for the paper feeder Broken PF heater 1 Replace the top heater unit Refer to the service manual for the paper feeder Defective PF heater PWB or PF main PWB 1 4 11 Replace the PF heater PWB or PF main PWB Refer to the service manual for the paper feeder Contents Causes 2KW 2KX Check procedures corrective measures PF heater 2 low temperature error paper feeder 1 An external temperature higher than 5 C 9 F is not detected when one minute elapses after PF heater 2 is turned on Defective connec tor cable or poor co
231. tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Fuser pressure release motor and engine PWB YC38 Defective drive transmission sys tem of the fuser pressure release motor Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective fuser pressure release motor Replace the fuser pressure release motor Defective engine PWB 1 4 14 Replace the engine PWB and check for cor rect operation see page 1 5 26 2KW 2KX Check procedures Code Contents Causes corrective measures 2500 Paper feed motor error Defective connec Reinsert the connector Also check for conti The drum motor ready input is tor cable or poor nuity within the connector cable If none not given for 5 s during the contact in the con replace the cable paper feed motor is ON nector Paper feed motor and engine PWB YC3 Defective drive Check if the rollers and gears rotate transmission sys smoothly If not grease the bushes and tem of the paper gears Check for broken gears and replace if feed motor any Defective paper Replace the paper feed motor feed motor Defective engine Replace the engine PWB and check for cor PWB rect operation see page 1 5 26 2600 PF paper feed motor error Defective connec
232. ts the automatic printing of the protocol list Detect Trail Sets how trailing edge margins are detected Selecting if auto reduction in the auxiliary direction is to be performed Sets whether to receive a long document by automatically reducing it in the auxiliary direction or at 10096 magnification 1 Select the setting using the cursor left right keys Display Description On Auto reduction is performed if the received document is longer than the fax paper Off Auto reduction is not performed Initial setting On 2 Press the start key The setting is set Setting the automatic printing of the protocol list Sets if the protocol list is automatically printed out 1 Select the setting using the cursor left right keys Display Description On The protocol list is automatically printed out after communica tion The protocol list is automatically printed out after communica tion only if a communication error occurs Off The protocol list is not printed out automatically Initial setting Off 2 Press the start key The setting is set 1 3 29 Item 2KW 2KX Description 0612 Setting how trailing edge margins are detected This determines whether trailing edge margin is detected to prevent image from being mutilated while printing a received Fax 1 Select On or Off using the cursor left right keys Display Description On Detects trai
233. ty within the connector cable If none replace the cable Drum unit Y and Drum relay PWB YC5 Drum relay PWB YC1 and engine PWB YC34 Defective drum PWB Y Replace the drum unit Y see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Contact the Service Administrative Division Contact the Service Administrative Division Contact the Service Administrative Division Backup data error The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup Replacing both the engine PWB and the drum unit at the same time Check that the machine operates properly by reverting the engine controller and the drum unit to the old ones To replace the engine PWB and the drum unit at the same time turn on the machine after replacing either one Check that the machine operates properly and then turn off the machine Replace the other and turn on the machine to check that the machine operates properly Be sure to replace one by one Main PWB operation panel PWB communication error Defective main PWB Turn the main power switch off on to restart the machine If the error is not resolved replace main PWB see page 1 5 29 Defective opera tion panel PWB Replace the operation panel PWB and check for c
234. ulley 9 Switchback pulley mount 5 Original eject table 10 Switchback tray 2 1 29 2KW 2KX DPDPWB ds ood PRESOLN P YC4 2 DPPRSOL W od ul hne RELSOLN YCA 3 Y uf 7 REVSOL esc TIMSWN vc 9 vc neon ven DPMOT2B 0 YC3 4 YC32 16 YC1 1 YC32 15 m YC1 2 YC32 14 MOTBA YC1 3 YC32 13 S YC1 4 MPWB YC32 2 REVSOL vc 9 PRESOLN vca s OSA RELSOLN TIMSWN vcg 4 Figure 2 1 31 Original switchback eject sections block diagram 2 1 30 2KW 2KX 2 2 1 Electrical parts layout 1 PWBs EE Machine right 2ZZ Machine inside 7 Machine left Figure 2 2 1 PWBs 1 Main PWB 2 Controls the software such as the print data processing and provides the interface with computers 2 Engine PWB Controls printer hardware such as high voltage bias output con trol paper conveying system control and fuser temperature con trol etc 3 Power source PWB PSPWDB After full wave rectification of AC power source input switching for converting to 24 V DC for output Controls the fuser heater 4 High voltage PWB HVPWB Generates main charging developing bias transfer bias and cleaning
235. ures Broken cleaning lamp Y wire When the cleaning lamp Y is driven the lamp over current detection signal is detected continuously for 10 times 1 s at 100 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Drum unit Y and Drum relay PWB YC5 Drum relay PWB YC1 and engine PWB YC34 Defective cleaning lamp Y Replace the drum unit Y see page 1 5 20 Defective engine PWB Replace the engine PWB and check for cor rect operation see page 1 5 26 Broken fuser heater wire The detected temperature of fuser thermistor does not rise 1 C 1 8 F after the fuser heater has been turned on continuously for 10 s in warm ing up The fuser temperature does not reach 100 C 212 F after the fuser heater has been turned on continuously for 30 s in warming up The detected temperature of fuser thermistor does not reach the specified tempera ture ready indication temper ature after the fuser heater has been turned on continu ously for 60 s in warming up The detected temperature of fuser thermistor does not rise 1 C 1 8 F after the fuser heater has been turned on continuously for 10 s during printing Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none
236. veloping PWB DEVPWB K Relays wirings from electrical components on the developing unit K Developing PWB M DEVPWB M Relays wirings from electrical components on the developing unit M Developing PWB C DEVPWB C Relays wirings from electrical components on the developing unit C Developing PWB Y DEVPWB Y Relays wirings from electrical components on the developing unit Y APC PWB APCPWAB K Generates and controls the laser beam black PWB M APCPWB M Generates and controls the laser beam magenta APC PWB C APCPWB C Generates and controls the laser beam cyan APC PWB Y APCPWB Y Generates and controls the laser beam yellow PD PWB PDPWB K Controls horizontal synchronizing timing of laser beam black PD PWB M Controls horizontal synchronizing timing of laser beam magenta PD PWB Controls horizontal synchronizing timing of laser beam cyan PD PWB Y PDPWB Y Controls horizontal synchronizing timing of laser beam yellow CCD PWB Reads the image of originals Inverter PWB INPWB Controls the exposure lamp Fax control PWB FCPWBDJ Modulates demodulates compresses decompresses and
237. version Operation panel mask version Machine serial number Paper Jam Count Event Log Remembers 1 to 16 of occurrence If the occur rence of the previous paper jam is less than 16 all of the paper jams are logged When the occurrence excesseds 16 the oldest occur rence is removed The total page count at the time of the paper jam Log code 2 digit hexa decimal 5 categories a Cause of a paper jam b Paper source c Paper size d Paper type e Paper eject a Cause of paper jam Hexadecimal Refer to P 1 4 1 for paper jem location 0100 Controller sequence error 0105 Registration sensor not detected 0106 Controller sequence error 0110 Top tray open 0111 Rear cover open 0112 Front cover open 0113 MP tray open 0120 Controller sequence error 0121 Controller sequence error 0211 Rear cover open paper feeder 1 0212 Rear cover open paper feeder 2 0501 No paper feed from cassette 1 0502 No paper feed from cassette 2 0503 No paper feed from cassette 3 0508 No paper feed from duplex section 0509 No paper feed from MP tray 0511 Multiple sheets in cassette 1 0512 Multiple sheets in cassette 2 0513 Multiple sheets in cassette 3 0518 Multiple sheets in duplex section 0519 Multiple sheets in MP tray 1020 MP feed sensor is turned ON 1403 PF feed sensor 1 does not turn ON 1413 PF feed sensor 1 does not turn OFF 1420 PF feed senso
238. ward and seal the Screw 2 V p K A 7G A 2 2 toner inlet 6 Remove the screw 2 25 2 A v Le EA ANS Le g 2 gt Q A 55 NA Figure 1 5 32 1 5 22 2KW 2KX 7T Remove the intermediate transfer unit 8 Check or replace the intermediate transfer unit and refit all the removed parts Intermediate transfer unit Figure 1 5 33 1 5 23 2KW 2KX 2 Detaching and refitting the transfer roller unit Procedure 1 Open the paper conveying unit s S 2 Release two hooks and then remove SJ C Transfer roller unit the transfer roller unit 3 Check or replace the transfer roller unit and refit all the removed parts Figure 1 5 34 1 5 24 2KW 2KX 1 5 7 Fuser section 1 Detaching and refitting the fuser unit Procedure 1 Open the paper conveying unit 2 Remove the IF cover see page 1 5 3 3 Remove the screw and then fuser wire cover Fuser wire cover 4 Remove three connectors 5 Remove two screws and then remove the fuser unit 6 Check or replace the fuser unit and refit all the removed parts Figure 1 5 36 1 5 25 2KW 2KX 1 5 8 PWBs 1 Detaching and refitting the engine PWB Procedure 5 SEE 1 Remove the left cover see page 1 5 9 55 A N EN 2 Remove all connectors from the engine od L PWB ANT
239. within the connector cable If none After the lift motor is driven contact in the con replace the cable the ON status of lift sensor nector cannot be detected for 8 s Lift motor and engine PWB YC27 The cassette installed confir mation message is displayed Defective drive Check if the gears rotate smoothly If not on the operation panel and transmission sys grease the bushes and gears Check for even if the cassette is opened tem of the lift broken gears and replace if any and closed the cassette motor installed confirmation mes Defective lift motor Replace the lift motor is displ ti 2 Sue Defective engine Replace the engine PWB and check for cor y PWB rect operation see page 1 5 26 1020 PF lift motor error Defective bottom Check to see if the bottom plate can move paper feeder 1 When the lift motor is driven the motor over current detec tion signal is detected continu ously for 50 times 5 s at 100 ms intervals After the lift motor is driven the ON status of lift sensor cannot be detected for 8 s The cassette installed confir mation message is displayed on the operation panel and even if the cassette is opened and closed the cassette installed confirmation mes sage is displayed 5 times suc cessively plate elevation mechanism in the cassette smoothly and repair it if any problem is found Defective connec tor cable or poor contact in the con nector Reinsert t
240. x Same as simplex Paper type MP tray Plain Transparency Vellum Labels Recycled Preprinted Bond Cardstock Color Colour Prepunched Letterhead Thick Envelope Coated High quality Custom 1 to 8 Cassette A4 A5 A6 B5 Letter Legal Statement Executive Oficio Il Folio 16K Envelope C5 Custom Paper size MP tray B5 ISO B5 B6 Letter Legal Statement Executive Oficio Il Folio 16K Envelope 10 Envelope 9 Envelope 6 Envelope Monarch Envelope DL Envelope C5 Postcards Return postcard Youkei 2 Youkei 4 Custom Zoom level Manual mode 25 to 40096 196 increments Auto mode 400 200 141 129 115 90 86 78 70 64 50 25 Copying speed A4R 26 sheets min LetterR 28 sheets min Legal 23 sheets min B5R 28 sheets min A5R 28 sheets min A6R 28 sheets min Duplex AAR 13 sheets min LetterR 13 sheets min Legal 12 sheets min First copy B W time When using the DP 11 0 s or less When the DP is not used 10 0 s or less A4 feed from cassette Color When using the DP 13 0 s or less When the DP is not used 12 0 s or less Warm up time 22 C 71 6 F 60 RH Poweron 28sorless Sleep mode 20 s or less Paper Cassette 250 sheets 80g m capacity MP tray 50 sheets 80 g m2 plain paper A4 Letter or less Output tray capacity 150 sheets 80g m
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