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1. page 10 e How to identify HDD software versions page 11 e Replacing the navigation control unit or the Navigation ADD esccainis page 11 e Ordering a replacement HDD osaicc page 11 e Ordering navigation update software page 11 Entering the anti theft code on an HDD unit page 12 Answering customer questions about navigation system Coverage esse page 16 1 of 16 CUSTOMER INFORMATION The information in this bulletin is intended for use only by skilled technicians who have the proper tools equipment and training to correctly and safely maintain your vehicle These procedures should not be attempted by do it yourselfers and you should not assume this bulletin applies to your vehicle or that your vehicle has the condition described To determine whether this information applies contact an authorized Honda automobile dealer SD Memory Module Navigation System Information e SD module version identification by model page 13 How to identify SD module software VENSIONS 34 E E E A page 15 Replacing the navigation control unit or the navigation SD module page 15 e Ordering a replacement SD module page 15 e Ordering navigation update software page 15 e Entering the anti theft code on an SD module UN sacs cf sansytenestanvveeettnauy i n page 9 e Answering customer questions about navigation system coverage eesse page 16 DVD LABEL COLOR IDENTIFICATION BY MODEL
2. gt U S display PC card O Hawaii and Navigation audio MP3 WMA HFL Canada and XM USB advanced 2011 6 81A border voice recognition areas only city street name recognition For 2012 and later refer to SD MODULE VERSION IDENTIFICATION BY MODEL 6 55 6 56 Continental Integrated in dash U S and Navigation audio audio navigation Canada and XM display rearview 6 62 border if equipped camera PC card areas only MP3 WMA male voice prompts gt Turquoise Continental removed 08 S U S O _ models USB O Hawaii and eared audio advanced voice Canada and Xh recognition city border if equipped street name areas only recognition HFL 09 models For 2012 and later refer to SD MODULE VERSION IDENTIFICATION BY MODEL 2011 Integrated in dash Continental audio navigation US display rearview N Hawai and Navigation audio camera PC card cc Turquoise Canada and XM MP3 WMA o USB advanced 05 032 border if equipped areas only voice recognition city street name recognition HFL 3 of 16 Applicable DVD Versions D DVD Latest Z Year Label Earliest Vehicle Godse Coverage Voice Control Other Features Color Allowed DVD Production DVD Features Version DVD Version Version 2009 6 72B 6 72C 6 BO Integrated in dash audio navigation T a display rearview 5 Hawaii and Navigation audio camera PC card Tu
3. B1 y prompts removed For 2018 refer to HDD VERSION IDENTIFICATION BY MODEL 2010 4 73A 4 81A 4 B1 Continental 5 2011 4 92 4 92 4 B1 OY a Navigation audio Hawaii and gt Optional rearview t ae Canada Ate climate camera HFL o 2012 4 A2 4 A2 4 B1 border areas only For 2013 refer to HDD VERSION IDENTIFICATION BY MODEL 2 of 16 05 032 Applicable DVD Versions D DVD Latest 3 Year Label Earliest Vehicle TRA y Voice Control Other Features Color Allowed DVD Production DVD Features Version DVD Version Version Navigation control unit in center Continental Navigation audio Hes is 2005 Orange U S and XM and climate sdvanced Joce 2 Canada control recognition city S street name gt ae I recognition 2006 Navigation control 8 Continental eee lt U S and Navigation audio standard Whit XM limat ae 2007 Ne 4 31 4 55 4 56 nena XM and climate advanced voice areas only recognition city y street name recognition 2006 6 11 Integrated in dash 2007 6 11 6 55 6 56 audio navigation display PC card Continental MP3 WMA male U S and Navigation audio voice prompts Canada and XM if removed 08 5 2008 border equipped models gt areas only advanced voice ra recognition city gt Turquoise street name O recognition Z 2009 6 72A Integrated in dash 5 2010 6 72A Continental audio navigation
4. Crosstour e 2007 13 CR V e 2011 13 CR Z e 2009 10 Element e 2009 13 Fit 2013 American Honda Motor Co Inc All Rights Reserved ATB 30120 49504 REV11 1305 e 2013 Fit EV e 2010 13 Insight e 2000 13 Odyssey e 2003 13 Pilot e 2006 13 Ridgeline WARRANTY CLAIM INFORMATION None This service bulletin is for information only Refer to the flat rate manual whenever servicing or repairing the navigation system DVD Navigation System Information e DVD label color identification by model page 2 e Earliest DVD version application for each MOE x ccieeieieccesseueseeceviie ended page 6 e How to identify navigation DVD versions page 6 e Checking a DVD for damage ceeeeee page 7 e Ordering a replacement or update DVD page 7 e Navigation DVD stocking concerns page 7 e DVD handling and cleaning eee page 8 e Installing a navigation DVD ee page 8 e Precaution on customer sneak previews of a newer navigation DVD version page 8 e Pitfalls when interchanging navigation DVD parts during diagnosis 0 eeeeee page 8 e Replacing the navigation control unit and transferring the navigation DVD page 8 Entering the anti theft code on a DVD unit page9 Answering customer questions about navigation system coverage sse page 16 HDD Navigation System Information e HDD version identification by model
5. Customers may obtain navigation DVDs from a variety of sources friends Internet auctions etc outside of the normal ordering process If they install an incorrect DVD it can produce an error message or cause the navigation system to malfunction Use the following table to identify the label color used for each model NOTE If the vehicle you are looking for is not on this list it may have an HDD or SD module navigation system Refer to HDD VERSION IDENTIFICATION on page 10 or SD MODULE VERSION IDENTIFICATION on page 13 Applicable DVD Versions 7 Latest o r g Year Earliest Vehicle tonne SA Voice Control Other Features Allowed DVD Production BoD Features Version DVD Version Version 2003 3 10 3 20A 3 C0 Continental Navigation audio XM added for 2004 Orange 3 30C 3 30G 3 C0 U S and and climate a Canada control 2004 09 2005 3 40 3 40C 3 CO 2006 4 31 4 31C 4 B1 Continental New navigation U S and Navigation audio sat raat Canada XM and climate f i gt 2007 4 31 4 55 4 56 4 56A 4 B1 border control voice recognition 5 areas only city street name 8 recognition lt 2008 White 4 62 4 64 4 B1 Continental New navigation 2009 4 64 4 73A 4 B1 S Soa _ system for Hawaii and Navigation audio 2008 models 2010 4 73A 4 81A 4 B1 Canada XM and climate optional rearview 2011 4 81A 4 92 4 B1 border control camera 4 door areas only HFL male voice 2012 4 A2 4 A2 4
6. DIAGNOSIS When troubleshooting navigation system problems ensure that the known good vehicle is the same software version year and model as the vehicle being serviced Mixing incompatible navigation DVDs or other system components can delay the troubleshooting process by causing side effects unrelated to the original problem See the table under DVD LABEL COLOR IDENTIFICATION BY MODEL REPLACING THE NAVIGATION CONTROL UNIT AND TRANSFERRING THE NAVIGATION DVD If your diagnosis determines the customer s navigation control unit is faulty you will need to order a remanufactured replacement navigation unit in warranty or send it out for repair out of warranty Refer to Service Bulletin 06 001 Audio Navigation RES and i MID Unit In Warranty Exchange and Out of Warranty Repair The order procedure on the iN is designed to minimize unnecessary replacement of parts due to customer settings unfamiliarity with system operation or software database issues that cannot be resolved by hardware replacement The form asks for the following navigation information e The customer s DVD color and version number on the label and condition of the DVD inspection for scratches e The customer s complaint symptom and other details to allow duplication of the issue by the factory 05 032 e The results of the diagnostic procedure according to the service manual This information will help the remanufacturing center and the factor
7. and XM if equipped recognition city 2012 4 A2 4 B1 rate col a street name 2013 4 B1 4 B1 4 B1 areas only recognition HFL 09 models lf a customer updates directly from version 4 13D or lower to version 4 73A or higher they will receive a setup DVD along with the navigation update DVD This setup DVD must be installed first If the setup DVD is not installed first the navigation system will continuously reboot to the globe screen or will not boot up at all NOTE e The earliest DVD version is the earliest version that was installed during the vehicle production year The version currently installed may be higher because the factory updated the DVD software during production or if the customer previously chose to upgrade the DVD The latest production DVD version is the last version that was installed during the vehicle production year Often changes to the navigation system software are running changes and vehicles may finish the production year with a different version than they started with e The current update DVD version is typically the version available in the current model year vehicle with the same navigation platform same color DVD or the last version available as an annual update DVD e Depending on the year and model and whether the customer purchased an annual update DVD the customer s DVD may be a version between the earliest and the latest DVD version listed 05 032 5 of 16 EAR
8. system runs a brief diagnostic then the navigation unit serial number is displayed at the bottom of the screen Use the navigation Anti theft code inquiry option on the iN to look up the 5 digit navigation anti theft code The iN may display more than one code for a given serial number This is because serial numbers are not unique You may have to try more than one 5 digit code if listed If no code is shown or the code s given do not work call the American Honda Warranty department at 310 783 3240 Do not call Tech Line 15 of 16 ANSWERING CUSTOMER QUESTIONS ABOUT NAVIGATION SYSTEM COVERAGE Some customers may ask questions regarding a city address or POI point of interest covered by the navigation system It is better to verify a coverage question on an actual vehicle than to disappoint your customer by promising coverage that may be incomplete or missing in their area The following suggestions can be used to answer coverage inquiries from your customer e How do l find the local address of a business that is part of a national chain for example Starbucks There are three ways to find the local address to businesses If you know the phone number of the business select Phone Number and enter the 10 digit phone number area code plus seven digit number Select Name and enter Starbucks For more common business names like McDonald s you may have to search through a list that includes other busines
9. that came with the vehicle or a map update purchased by the customer Many software related problems can be repaired with software updates patch USB device Before assuming a navigation problem is hardware related check the iN for software updates and see if your customer s problem is resolved with a patch USB device REPLACING THE NAVIGATION CONTROL UNIT OR THE NAVIGATION SD MODULE The audio navigation unit and SD module are only available as separate parts While the HDD s have a mating process that limits its transfer to different navigation units you can substitute the SD module into another navigation unit and back to the original unit without any problems If your diagnosis determines that the audio navigation unit is at fault the replacement unit does not come with an SD module Transfer the original SD module to the new audio navigation unit All the customer s settings and personal information are transferred with the SD module NOTE If the SD module is not transferred to the replacement audio navigation unit an Access Error appears on the display 05 032 ORDERING A REPLACEMENT SD MODULE If you need to replace the SD module it is available through the parts ordering system as a restricted part You will need the vehicle VIN to complete the order The VIN allows the supplier to confirm the current navigation software version being used by the customer When the SD module arrives at the dealership install
10. the module in the audio navigation unit then check any official Honda service website for any patches or updates related to the navigation system NOTE If the SD module is not transferred to the replacement audio navigation unit an Access Error appears on the display ORDERING NAVIGATION UPDATE SOFTWARE Navigation map updates can be ordered online at hondanavi com Under Find Updates use the pull down menu to select the vehicle Model and Year You can also call the Honda Navigation Center at 888 291 4675 Both methods require a major credit card Follow the instructions included with the map update on how to load the update information into the navigation system ENTERING THE ANTI THEFT CODE ON AN SD MODULE UNIT Any time power is disconnected from the navigation control unit you need to bypass the anti theft circuit There are two methods e Press and hold the power knob for about 5 seconds The audio navigation unit compares the VIN in its internal memory with the VIN from the PCM When the two match the anti theft circuit is bypassed e There may be occasions when you are prompted to enter the code These vehicles do not come with a code card If you are prompted for the code go to the iN Interactive Network and do this Press and hold the MENU MAP GUIDE and CANCEL buttons at the same time At the Select Diagnosis Items screen select Detail Information amp Settings select Unit Check then Navi ECU The
11. HONDA Service Bulletin Applies To See VEHICLES AFFECTED Navigation System Information 05 032 Fl May 25 2013 Supersedes 05 032 dated December 10 2011 see REVISION SUMMARY REVISION SUMMARY e Under VEHICLES AFFECTED 2013 models were added e Under DVD LABEL COLOR IDENTIFICATION BY MODEL the Current Update DVD Version was changed for all vehicles and 2013 model information was added e Under HDD VERSION IDENTIFICATION BY MODEL the Current Update HDD Version was changed for all vehicles and 2013 model information was added NAVIGATION BACKGROUND American Honda navigation systems come in the following platforms e Navigation DVD e Navigation HDD SD Module also known as Memory Module For more information about the navigation systems and their operation refer to the following resources Service Manual Printed or on ISIS e Quick Start Guide or Technology Reference Guide e Online University Use the keyword NAVI e Navigation Manual Besides the one that comes with the vehicle the navigation system manual is also available online Select SEARCH BY PUBLICATION select Consumer Information select your applicable vehicle then select Navigation Manual from the list Service Bulletins Use the keyword NAVI e ETM electrical troubleshooting manual VEHICLES AFFECTED e 2003 13 Accord e 2005 07 Accord Hybrid e 2006 13 Civic e 2006 13 Civic Hybrid e 2012 13 Civic CNG e 2010 13
12. LIEST DVD VERSION APPLICATION FOR EACH MODEL Each navigation system DVD contains a map POI point of interest database and the navigation system software for each model that it supports Inserting an older DVD such as an earlier version than indicated in the table can cause problems since it lacks the software to provide the specific features needed for that model Unfortunately the navigation software may not detect or warn you that the version is outdated and it may even appear to operate normally NOTE Replacing a DVD with a higher version number is not always justified A higher software version DOES NOT necessarily mean it contains newer software for your model The DVD contains software for ALL models that use the same color DVD and a revised number may or may not have software fixes or upgrades for the model in question The following symptoms may indicate that an outdated DVD is being used e A Honda model navigation screen may display an Acura logo while booting up e A newly introduced model feature for example XM radio or HFL may not display properly and Extension may display instead NOTE Extension may be displayed when using Music Link but should never be displayed when XM or USB is selected e The current street the street being driven on may not appear properly at the bottom of the map screen display when the vehicle is driven on a main road NOTE If necessary compare the navigation system operatio
13. and the cities are listed Of course this does not guarantee that the customer s road or address is in the system Verifying on an actual production vehicle is always the best guarantee that your information is accurate e The gas station on my corner is now a restaurant Why is it still incorrect in the navigation system For POl related customer questions explain that businesses are constantly changing and there can be a considerable lag in updating the millions of POls in the system The database is updated annually and the best way to verify whether the POI is accurate is to verify the inquiry on a current production vehicle How do I update my Gracenote software While this is not a navigation system software customers may ask questions about it Refer to the audio section of the applicable owner s manual Answers to these and other questions regarding coverage can be found in these locations e In the Frequently Asked Questions section of the navigation manual e Go to hondanavi com and use the pull down menu to select the model and year of the vehicle then click on FAQ e For more information about Gracenote go online to www navteq com gracenote honda 05 032
14. e version currently installed may be higher because the factory updated the SD module software during production or if the customer previously chose to upgrade the SD module e The latest production SD module version is the last version that was installed during the vehicle production year Often changes to the navigation system software are running changes and vehicle models may finish the production year with a different version than they started with 05 032 13 of 16 e The current update SD module version is typically the version available in the current model year vehicle with the same navigation platform or the last version available as an annual SD module update e Depending on the year and model and whether the customer purchased an annual update the customer s SD module may be a version between the earliest and the latest SD module version listed 05 032 14 of 16 HOW TO IDENTIFY SD MODULE SOFTWARE VERSIONS To determine the navigation software version in a vehicle e Make sure you are on the map screen then press INFO e Rotate the interface dial to highlight System Device Information then press the ENTER button Select System Device Information The following information appears Software version Database version Device number To exit press the MAP GUIDE button Software Patches Occasionally problems are discovered after a software version is released either with the original software version
15. e DVD as it spins The damage may appear as arcs or complete circles on the DVD reading surface Refer to Service Bulletin 08 051 DVD Read Error or No Route Displayed and Navigation DVD Is Scratched for more information SCRATCHES Verify that the underside of the DVD is silver and not a copy with a bluish color Copies will not work properly and can cause other symptoms that mimic hardware problems e Ifthe DVD is dirty go to DVD HANDLING AND CLEANING e Ifthe DVD is defective or has any of the issues mentioned above that is not covered by a service bulletin return the vehicle to your customer and recommend that they order the proper DVD from the Honda Navigation Center see ORDERING A REPLACEMENT OR UPDATE DVD NOTE If the navigation control unit is found defective through the appropriate service manual troubleshooting procedures and the DVD will not eject order a replacement control unit and also order a DVD from the Honda Navigation Center as navigation units do not come with a navigation DVD 05 032 ORDERING A REPLACEMENT OR UPDATE DVD To order a navigation DVD you can call the Honda Navigation Center at 888 291 4675 The navigation center knows the correct color DVD application for each vehicle and can provide the latest version To order online go to www Hondanavi com and select the model and year to find updates The customer s navigation manual provides additional ordering and installation informatio
16. he navigation control unit The iN may display more than one code for a given serial number This is because serial numbers are not unique You may have to try more than one 4 digit code if listed If no code is shown or if the code s given do not work contact the American Honda Warranty department at 310 783 3240 and ask them to verify the code s If the code 0000 four zeroes works then replace the navigation control unit When you replace a navigation control unit be sure to remove the old code card and give the customer the new anti theft security code card 9 of 16 HDD VERSION IDENTIFICATION BY MODEL Applicable DVD Versions Latest i 3 Year Earliest Vehicle Gene poa aa Other Features Allowed HDD Production RDO Version HDD Version Version Y ae ieee Navigation TMC Real time traffic for 9 1 00 2008 1 00 2032 1 00 2032 sence audio XM and select U S cities weather O Canada lt Mexi climate control XM audio USB exico E we tinental Navigation TMC Real time traffic for A 1 00 2711 1 00 2724 1 00 2724 Canada audio XM and select U S cities weather fe es climate control XM audio USB Mexico ss 1 11 0500 1 11 0500 1 30 0100 TMC traffic for select U S a 1 20 0300 1 20 0300 1 30 0100 US Navigation CPS PE Ando a Eang o Canada audio XM and search by voice no security Z 1 30 0100 1 30 0100 Puerto Rico climate control code needed for audio unit activa
17. ion For 2011 and later refer to HDD VERSION IDENTIFICATION BY MODEL 05 032 4 of 16 Applicable DVD Versions D DVD Latest 3 Year Label Earliest Vehicle A ag be Voice Control Other Features Color Allowed DVD Production DVD Features Version DVD Version Version 2003 2 05B 2 05B 2 A0 E vei anaes ontinenta one voice road tracking 2004 plack en 2 11C one U S guidance only breadcrumbs 2005 2 110 2 20 2 20 2 A0 4 31 Voice control of 4 31 4 55 4 56 Continental __ RES male voice U S and Navigation audio prompts removed ae _ XM if equipped 08 models ia bor and climate advanced voice a eee control recognition city only street name recognition 4 64 Voice control of 4 73A Continental RES HFL USB U S Navigation audio and rearview Hawaii and XM if equipped camera advanced Canada and climate voice recognition 4 81A border control city street name areas only recognition HFL USB For 2012 and later refer to HDD MODULE VERSION IDENTIFICATION BY MODEL 2006 4 13C 4 31C 4 B1 Optional rearview 2007 4 31 4 55 4 56 Bonnieta camera thes TA Ta a Navigation audio removed 08 he XM if equipped Canada and climate models 2008 border control advanced voice o areas only recognition city c street name E White recognition 2009 Continental hiedh camera 2010 U S Navigation audio aes voice 2011 4 92 4 B1 Hawaii
18. ion control unit 4 Select OK on the disclaimer screen then turn the engine off Wait 1 minute and restart the engine Select OK on the disclaimer screen Drive the vehicle on a mapped road until the road name appears at the bottom of the map screen The system is now map matched 8 of 16 PRECAUTION ON CUSTOMER SNEAK PREVIEWS OF A NEWER NAVIGATION DVD VERSION Your customer might request a look or sneak preview at features in the latest navigation software You should never preview a navigation DVD ina customer s vehicle Inserting a new DVD installs the latest software from the DVD into the memory of the customer s navigation system When the original DVD is reinstalled the newer software remains in memory and is often incompatible with the customer s original DVD map and POI database If your customer wishes to see the latest navigation coverage or software features demonstrate it on an in stock vehicle that already has the latest DVD version If a newer version is loaded accidentally either by the dealer or the customer one possible remedy is to enter the navigation diagnostic mode s Version screen and do a forced download Refer to the iN for applicable patches that may need reinstalling If a forced download does not reinstall the original software the navigation control unit may need to be replaced This is not covered under warranty PITFALLS WHEN INTERCHANGING NAVIGATION DVD PARTS DURING
19. n This information is located in the Customer Assistance section NAVIGATION DVD STOCKING CONCERNS Never stock navigation system DVDs as software versions are constantly updated Some dealerships also remove the DVDs from new or used vehicle inventory to prevent theft by storing them in a common locked location then reinstall them when the vehicle is sold Since the various navigation systems are version sensitive meaning that even if the correct color DVD is used an older version may not work stocking navigation DVDs or storing navigation DVDs ina common location can result in any of these problems e Incorrectly colored DVDs being put into navigation vehicles This either causes the system to display error messages or causes system malfunctions that mimic a hardware problem This results in the customer driving away with a malfunctioning navigation system e The DVD version is out of date or incompatible with a particular model This inconveniences your customer by delaying the repair or by causing additional and unnecessary comebacks to your dealership e The customer experiences bugs or other issues that have already been resolved in later versions currently available at the navigation center These ordering procedures are recommended e Always order navigation DVDs on an as needed basis During a typical model year each color DVD may undergo half a dozen software only version upgrades to fix minor issues on s
20. n to a same model vehicle with a current DVD 6 of 16 HOW TO IDENTIFY NAVIGATION DVD VERSIONS To determine the navigation version on a particular model start the engine then locate the navigation control unit see the appropriate service manual Open the DVD door and push the eject button to eject the DVD Hold the DVD by the edges and check for these items e The label color see the chart on the previous page for model application e Read the DVD version listed on the bottom of the label and note it on the repair order You will need this version number in these instances To verify that the DVD version is appropriate for the vehicle Any time you call Tech Line regarding a navigation system issue To answer customer inquiries concerning update or coverage issues NOTE Customers may obtain DVDs from sources outside the normal ordering process If you determine this is the case recommend that your customer purchase the appropriate DVD from the Honda Navigation Center see ORDERING A REPLACEMENT OR UPDATE DVD 05 032 CHECKING A DVD FOR DAMAGE Check the underside of the DVD for signs of mishandling Deep scratches or fingerprints can cause random lock ups reboots and DVD read or format errors NOTE A damaged DVD is not covered under warranty unless the disc is damaged by the navigation unit Damage by the navigation unit typically appears as circular scratches caused by something rubbing against th
21. old the power knob for about 5 seconds The audio navigation unit compares the VIN in its internal memory with the VIN from the PCM If the VINs match the anti theft circuit is bypassed e There may be occasions when you are prompted to enter the code Many of these vehicles do not come with a code card If you are prompted for the code go to the iN Interactive Network and do the following Press and hold the MENU MAP GUIDE and CANCEL buttons at the same time At the Select Diagnosis Items screen select Detail Information amp Settings select Unit Check then ECU INFO The system runs a brief diagnostic then the navigation unit serial number This col is intentionally left blank is displayed at the bottom of the screen eRe S E E Use the navigation Anti theft code inquiry option on the iN to look up the 5 digit navigation anti theft code The iN may display more than one code for a given serial number This is because serial numbers are not unique You may have to try more than one 5 digit code if listed If no code is shown or the code s given do not work call the American Honda Warranty department at 310 783 3240 Do not call Tech Line When you replace a navigation control unit be sure to remove the old code card and give the customer the new anti theft security code card if applicable 12 of 16 05 032 SD MODULE VERSION IDENTIFICATION BY MODEL Earliest Module Version Database 9 90 Soft
22. ome or all models the DVD supports This is normal Usually only the letter at the end of the version number changes while the database maps and POls remain unchanged through the year e Never promise your customers future free updates There are no free programs for updating the navigation DVD Update DVDs are generally available for purchase each fall The online DVD order site provides information when an update for a particular color DVD is available NOTE e Refer to the version chart in this service bulletin when ordering any navigation system DVD e Damaged discs are not warrantable unless they are damaged by the navigation system 7 of 16 DVD HANDLING AND CLEANING To avoid damaging or leaving fingerprints on the DVD always handle it by the edges and place it in a jewel case whenever it is outside the navigation control unit Deep scratches or fingerprints on the back of the DVD can cause intermittent rebooting or other system errors Smudges and fingerprints can be carefully removed using a mild cleaner and soft cloth designed to clean eyeglasses To clean a DVD first apply the cleaning solution to the DVD and using a clean soft cloth very gently wipe across the DVD from the center to the outer edge never in a circular motion INSTALLING A NAVIGATION DVD 1 Park the vehicle outside and start the engine 2 Eject the old DVD 3 Install the new navigation DVD Be sure to close the door on the navigat
23. rquoise and XM MP3 WMA E 2010 6 72A 6 81A 6 B0 A if equipped USB advanced voice recognition areas only city street name recognition 6 72A Integrated in dash 6 72C Continental audio navigation A ang Navigation audio T Turquoise 4 and XM Canada if equipped USB advanced 6 81A border eee voice recognition areas only city street name recognition For 2012 and later refer to SD MODULE VERSION IDENTIFICATION BY MODEL 6 72C Integrated in dash Continental ee i U S Hawaii Navigation audio MP3 WMA card Turquoise 6 81A and Canada and XM USB Ma as i borderareas if equipped voice recognition only city street name recognition For 2012 and later refer to SD MODULE VERSION IDENTIFICATION BY MODEL Voice guidance only optional rear Continental None voice view camera U S guidance only 2C 2M0 2005 4 11 4 13D 4 13C 4 B1 Voice control of 2006 4 31 4 31C 4 B1 RES Touring rearview camera 2007 4 31 4 55 4 56 4 56A 4 B1 onincnial standard HFL 08 U S and Navigation audio arent Canada XM and climate gt F a border control lee 08 2 2008 4 62 4 64 4 B1 areas only odels 5 advanced voice ie recognition city White street name recognition 2009 4 64 4 73A 4 B1 Voice control of Continental RES Touring U S ere rearview camera Hawaii and Sre an at ela standard HFL 2010 4 73A 481A 4 B1 Canada antral advanced voice border recognition city areas only street name recognit
24. ses like McDonald s Welding McDonald s Automotive etc With DVD Select Category then Restaurant Enter the keyword Star The resulting list includes all restaurants that have the letters Star anywhere in the name NOTE This search method may not work on all 2004 and earlier vehicles With HDD Select Place Category then Restaurant Under Sub category select All Types then Place Name Enter keyword Star The resulting list includes all restaurants that have the letters Star anywhere in the name 16 of 16 e Is my address covered by the navigation system Using a current production vehicle of the same model try entering the customer s address street first to see if their area is covered Always enter the street first because sometimes their city may be included in a neighboring township or under some larger metropolitan city name If the address is shown in a later year vehicle but not your customer s vehicle recommend that your customer purchase an update If the customer s address is not in the current database you can store the customer s address as a map input Refer to Viewing Saving the current location in the navigation manual Is my city covered by the navigation system For general questions about whether a city is covered view the map coverage link on the DVD order site On the site you enter a year and model and then click on the Coverage link You then select a state or province
25. ther Features TMC traffic for select U S cities HFL audio USB Bluetooth audio no security code needed for audio unit activation TMC traffic for select U S cities HFL audio USB Bluetooth audio no security code needed for audio unit activation TMC traffic for select U S cities HFL audio USB Bluetooth audio no security code needed for audio unit activation TMC traffic for select U S cities HFL audio USB Bluetooth audio no security code needed for audio unit activation Pandora SMS HFL audio USB and Bluetooth audio Database 9 A0 Software 1 B2 00 Database 9 A0 Software 1 B0 03 Database 9 BO Software 1 C0 00 Database 9 BO Software 1 C0 00 Database 9 BO Software 1 C0 00 Database 9 BO Software 1 C0 00 U S Canada Puerto Rico U S Canada Puerto Rico Navigation audio Navigation audio and climate control HFL audio USB and Blue tooth audio HFL audio USB and Bluetooth audio TMC traffic for select U S cities rest are same Database 9 BO Software 1 C0 00 NOTE Database 9 BO Software 1 C0 00 Database 9 BO Software 1 C0 00 U S Canada Puerto Rico Navigation audio and climate control HFL audio USB and Bluetooth audio TMC traffic for select U S cities rest are same The earliest SD module version is the earliest version that was installed during the vehicle production year Th
26. tion z 1 20 1000 1 20 1000 1 30 0200 U S Navigation TMC traffic for select U S 7 Canada audio XM and ities HEL audio USB oa 1 30 0200 1 30 0200 Puerto Rico climate control cities audio NOTE 05 032 The earliest HDD version is the earliest version that was installed during the vehicle production year The version currently installed may be higher because the factory updated the HDD software during production or if the customer previously chose to upgrade the HDD The latest production HDD version is the last version that was installed during the vehicle production year Often changes to the navigation system software are running changes and vehicle models may finish the production year with a different version than they started with The current update HDD version is typically the version available in the current model year vehicle with the same navigation platform or the last version available as an annual HDD update Depending on the year and model and whether the customer purchased an annual update the customer s HDD may be a version between the earliest and the latest HDD version listed The Gracenote software applies to the audio system and is not related to the HDD navigation operating system software 10 of 16 HOW TO IDENTIFY HDD SOFTWARE VERSIONS To determine the navigation software version ina vehicle e Make sure you are on the map screen then press INFO e Push the interface dial to the right
27. tion system PDI service bulletin that applies to the customer s vehicle This assures that all components connected to or controlled by the navigation unit are working properly The PDI procedure includes a short test to ensure that the navigation unit has synchronized its maps with the current location obtained during the GPS initialization map matching 05 032 ENTERING THE ANTI THEFT CODE ON A DVD UNIT Any time power is disconnected from the navigation control unit the 4 digit anti theft code must be entered on the navigation system display This 4 digit code can be found on a small code card or label in the glove box Enter the 4 digit code then select Done If you cannot find the navigation system anti theft code use the iN to look it up You need the serial number for the navigation control unit to do this There are two methods to obtain the serial number e For navigation systems using white turquoise or orange colored DVDs you can view the serial number without removing the navigation unit by entering the diagnostic mode Refer to Anti theft Feature under General Troubleshooting Information in the navigation section of the applicable service manual or Online enter keyword THEFT and select The navigation anti theft code card is lost or missing With Navigation from the list e For 2nd generation navigation systems identified by the black DVD used with them the code is located on the underside of t
28. tion unit All the customer s settings music and personal information are transferred with the HDD NOTE If the HDD is not transferred to the replacement audio navigation unit an HDD Access Error appears on the display 05 032 ORDERING A REPLACEMENT HDD If you need to replace the HDD it is available through the parts ordering system as a restricted part You will need the vehicle VIN to complete the order The VIN allows the supplier to confirm the current navigation software version being used by the customer When the HDD arrives at the dealership install the HDD in the audio navigation unit then check any official Honda service website for any patches or updates related to the navigation system NOTE If the HDD is not transferred to the replacement audio navigation unit an HDD Access Error appears on the display ORDERING NAVIGATION UPDATE SOFTWARE Navigation map updates can be ordered online at hondanavi com Under Find Updates use the pull down menu to select the vehicle Model and Year You can also call the Honda Navigation Center at 888 291 4675 Both methods require a major credit card Follow the instructions included with the map update on how to load the update information into the navigation system 11 of 16 ENTERING THE ANTI THEFT CODE ON AN HDD UNIT Any time power is disconnected from the navigation control unit you need to bypass the anti theft circuit There are two methods e Press and h
29. to select OTHER e Rotate the interface dial to highlight System Device Information then press the ENTER button e The following information appears Software version Database version Device number e To exit press the MAP GUIDE button Software Patches Occasionally problems are discovered after a software version is released either with the original software version that came with the vehicle or a map update purchased by the customer Many software related problems can be repaired with software updates patch CD Before assuming a navigation problem is hardware related check the iN for software updates and see if your customer s problem is resolved with a patch disc REPLACING THE NAVIGATION CONTROL UNIT OR THE NAVIGATION HDD The audio navigation unit and HDD are only available as separate parts There is a built in anti theft protection referred to as mating to limit replacing an HDD or audio navigation unit Refer to Audio Navigation Unit and HDD Service Precautions in General Troubleshooting of the applicable service manual for more information If you substitute an audio navigation unit for troubleshooting you must substitute a combined audio navigation unit and HDD Do not substitute the audio navigation unit or HDD separately If your diagnosis determines that the audio navigation unit is at fault the replacement unit does not come with an HDD Transfer the original HDD to the new audio naviga
30. ware 1 A0 00 Latest Vehicle Allowed SD production SD Module Version Database 9 90 Software 1 A0 02 Applicable DVD Versions Current Version Database 9 90 Software 1 A0 03 Database 9 90 Software 1 C0 00 Database 9 A0 Software 1 C0 00 Database 9 90 Software 1 C0 00 Database 9 A0 Software 1 C0 02 Database 9 90 Software 1 C0 00 Database 9 A0 Software 1 C0 03 Database 9 BO Software 1 B0 00 Database 9 A0 Software 1 C0 00 Civic Hybrid Database 9 BO Software 1 B0 00 Database 9 A0 Software 1 C0 02 Database 9 BO Software 1 B0 00 Database 9 A0 Software 1 C0 03 Database 9 BO Software 1 C0 00 oO zZ O 2 2 O Database 9 A0 Software 1 B0 04 Database 9 A2 Software 1 B0 02 Database 9 BO Software 1 C0 00 Database 9 A0 Software 1 C0 00 Database 9 BO Software 1 C0 00 Database 9 BO Software 1 C0 00 Database 9 A0 Software 1 C0 00 Database 9 BO Software 1 C0 00 Coverage Area U S Canada Puerto Rico U S Canada Puerto Rico U S Canada Puerto Rico U S Canada Puerto Rico U S Canada Puerto Rico Voice Control Features Navigation audio and XM Navigation audio XM and climate control Navigation audio and XM Navigation audio XM and climate control Navigation audio XM and climate control O
31. y understand the problem and properly repair the core Replacement navigation control units do not come with a DVD because the parts center has no way of knowing the customer s current DVD version When the new control unit arrives and before disconnecting the original control unit do this 1 Save the customer s data if equipped using the Save Users Memory procedure e Refer to the applicable service manual or e Online enter keywords NAVI DIAG select Navigation System Diagnostic Mode from the list and look for Save Users Memory 2 With the engine running open the control unit door and eject the DVD from the original control unit To avoid scratching or damaging the DVD temporarily place the DVD in a jewel case NOTE If the DVD will not eject write that information clearly on the core return form and order a DVD from the Honda Navigation Center 3 Install the control unit Follow the procedure in the navigation section of the appropriate service manual e Refer to the applicable service manual or Online enter keywords NAVI REMOVAL and select Navigation Unit Removal Installation from the list 4 Reinstall the customer s original DVD verifying that the DVD is free of deep scratches or smudges 5 Check online for service bulletins prescribing patches if any that should be applied to the replacement control unit 6 Park the vehicle outside and do the initialization Online look up the naviga

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