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Phaser 3435 - Printertec
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1. PCL Printer Command Language Printer Control Language PDL Page Description Language PPM Page Per Minute PPS Pulse Per Second PS Post Script PTL Pre Transfer Lamp PWM Pulse Width Modulation Q PID Quick Printer Initiating Device Q ty quantity RAM Random Access Memory ROM Read Only Memory SCF Second Cassette Feeder SMPS Switching Mode Power Supply Spool Simultaneous Peripheral Operation Online SW switch Sync syncronous or syncronization USB Universal Serial Bus WECA Wireless Ethernet Compatibility Alliance 6 46 5 08 Phaser 3435 General Procedures and Information GP 9 Selecting Printer Locations Leave enough room to open the printer trays covers and allow for proper ventilation see dia gram below Provide the proper environment firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of extreme fluctuations of temperature sunlight or humidity Clean dry and free of dust msn MEE Elz i oe i re e i 100 mm 100 mm 3 9 3 9 i T i i i D i i E i 1 e 1 1 1 Figure 1 3435 5 08 6 47 General Procedures and Information GP 10 Parts Life Cycle Maintenance Table ee upplies Life Cycle Condition oondition Indication ane esponding Manage Print Car
2. 1 3 SCP 2 1 4 SCP RCM Pe cle 1 5 SCP 4 Final ACGHONS ct lac no at te 1 6 SCP 5 Consumables and Replacement Parts ss 1 7 3435 5 08 1 1 Service Procedures This page is intentionally blank 1 2 5 08 Phaser 3435 Service Procedures SCP 1 Service Call Actions Procedure WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Take note of symptoms or error messages 2 Ask the operator to describe or demonstrate the problem 3 Make sure that The power cord 15 connected to the wall outlet and to the machine All cables are connected correctly e f necessary perform SCP 2 Cleaning 4 If available check the machine service log book for any previous actions that may be relevant to the call 5 Review any defective print or copy samples 6 Referto RAP 2 Error Messages for a list of error messages and possible solutions Phaser 3435 5 08 1 3 Service Procedures SCP 2 Cleaning To keep the terminal in good working condition the following operations should be carried out regularly Front Panel Keys and Covers Cleaning the Front Panel Keys 1 S
3. tel ada cna ue amine vi licuguseBulMpecaeet t c viiH Health and Safety Incident ix 1 Service Call Procedures D CO ES e a MORENO eme na cesser remet 1 1 2 Repair Analysis Procedures Section COMENT d pau 2 1 3 Image Quality ed dans 3 1 4 Repairs and Adjustments Section Contents RIOT RO u e 4 1 5 Parts List CONTENTS 5 1 6 General Procedures and Information CONOMIES da a T 6 1 7 Data Section Contents tenta a S Ea aei 7 1 Phaser 3435 Xerox Confidential Draft 2 5 08 Service Procedures This page is intentionally blank ii 5 08 Phaser 3435 Xerox Confidential Draft 2 Introduction Safety Precautions In order to prevent accidents and to prevent damage to the equipment please read the precau tions listed below carefully before servicing the machine and follow them closely Warnings Cautions and Notes WARNING A warning is used whenever an operating or maintenance procedure practice condition or state ment if not strictly observed could result in personal injury CAUTION A caution is used whenever an operation or maintenance procedure practice condition or state ment if not strictly observed could res
4. LZ 4 0 Figure 1 Phaser 3435 5 08 4 55 Repairs Adjustments REP 23 LSU Parts List on PL 1 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury WARNING Avoid exposure to laser beam Invisible laser radiation 1 Before removing LSU remove the Top Cover REP 5 Side Cover REP 7 2 Remove the four screws securing the LSU and remove it Figure 1 4 56 5 08 Phaser 3435 Repairs Adjustments REP 24 Terminal Parts List on PL 7 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the 2 PBA remove the Top Cover REP 5 Side Cover REP 7 LSU REP 23 2 Remove the one screw securing the CRUM 2 PBA and remove it and then release the four Terminals as shown below Figure 1 Note Be aware of the Terminals to ensure they are not lost Phaser 3435 5 08 4 57 Repairs and Adjustments REP 25 Transfer Roller Parts Parts List on PL 8 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electric
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6. 5 13 0 126 00291 ELA UNIT FUSER 110V 1 5 13 0 126 00290 ELA UNIT FUSER 220V 1 4 5 13 1 COVER FUSER_UPPER 1 5 13 2 GEAR EXIT 1 5 13 3 022 02365 ROLLER PRESSURE 1 5 13 4 022 02301 ROLLER PRESSURE 1 5 13 5 022 02366 ROLLER HEAT 1 5 13 6 BUSH HR R 2 513 7 GEAR FUSER 1 5 13 8 BEARING BALL 2 513 9 SPRING TS 2 5 13 10 GUIDE INPUT 1 5 13 11 CAP LAMP L 1 5 13 12 FRAME FUSER 1 5 13 13 GUIDE REAR 1 5 13 14 LEVER LINK JAM 2 5 13 15 SPRING ES 1 5 13 16 HOLDER JAM 2 5 13 17 BRACKET FUSER 1 5 13 18 CAP LAMP 1 5 13 19 HOLDER M_REAR_LEVER 1 5 13 20 SPRING CS 2 5 13 21 SPRING CS 2 5 13 22 SPRING ETC ACTUATOR 1 Phaser 3435 5 08 5 27 Parts List PL 14 Fuser Unit 2 of 2 5 28 ES A N SA PSS S NU 3 VW es gt Sc mp Y Mn 5 08 3435 Parts List PL 14 Fuser Unit 2 of 2 5 14 23 GUIDE CLAW 4 5 14 24 SPRING ETC CLAW 4 5 14 25 PEX ROLLER F UP 2 5 5 14 26 IEX SHAFT IDLE F UP 5 5 14 27 SHAFT EXIT 1 5 14 28 BUSH TX 3 5 14 29 RUBBER EXIT_F UP 2 5 14 30 ACTUATOR EXIT 1 5 14 31 MEC BRUSH ANTISTATIC 1 5 14 32 ELECTRODE EARTH 1 5 14 33 GEAR IDLE 23 FUSER 2 5 14 34 BUSH PR_1ST 2 5 14 35 BUSH PR 2ND 2 5 14 36 SCREW TAPTITE 4 5 14 37 SCREW TAPTITE 5
7. e NOK JQv esiou 51 S3A JOUUEOS ON esiou e 30 Audible Noise 2 45 5 08 3435 Status Indicator 5 RAP 31 Scan Lock Error Assy adejday ijeued au uo abessaw 10112 9193 S INS aui 4 ON 594 uoynq aui uoynq usng 12945 iK o1o duuo ino paj nd si ue s ay ue s U2216 1no 5506 y 03 no u 1iMs eui 2945 jaued ay uo 10113 au 5 SAA Figure 1 3435 5 08 2 46 Image Quality 3 Image Quality IQ 1 Test uum D 3 3 IQ 2 Abnormal Image Printing and Defective Roller 3 5 IQ Vertical Black Line and 3 6 Vertical White LINE cies ri dapi pna d ging ad xa ERO paa a Rada ac ditare rr ote 3 7 IQ 5 Horizontal Black Band iiec c da i pb a oat Oda 3 8 Black White SpOt n M Annie ni ined dud t DEO E M 3 9 nre to mo oo ES 3 10 IQ 8 Dark Image or a Black Page iii 3 11 IQ 9 Uneven Density NE
8. Open Heat Error Cycle Power There is a problem in the fuser unit Unplug the power cord and plug it back in the problem persists please call for service Over Heat Error Cycle Power There is a problem in the fuser unit Unplug the power cord and plug it back in the problem persists please call for service Paper Jam 0 Open Close Door Paper has jammed in the feeding area of the tray Clear the jam Paper Jam 1 Open Close Door Paper has jammed in the fuser area Clear the jam Paper Jam 2 Check Inside Paper has jammed in the paper exit area Clear the jam Printing The printer is printing jobs using the Complete your printing displayed language Ready The printer is on line and ready to Use your printer printer Replace Toner This message appears between the Toner Empty and Toner Low status Replace the print cartridge with a new one 2 4 5 08 Phaser 3435 Status Indicator 5 Self Diagnostic Sleeping The engine in your printer is checking some problems detected The printer is on power save mode Please wait a few minutes When data is received it switches to on line automatically Toner Empty The print cartridge has run out The printer stops printing Replace the print cartridge with a new one Toner Low The print cartridge is almost empty Take out the print cartridge and thoroughly s
9. 4 S M3 L6 ZPC WHT SWRCH18A SHIELD CONTROL SCREW TAPTITE BH 3 LER PBA S M3 L6 ZPC WHT SWRCH18A SHIELD SMPS SMPS SCREW TAPTITE BH 4 S M3 L6 ZPC WHT SWRCH18A HVPS SHIELD HVPS SCREW TAPTITE BH 3 S M3 L6 ZPC WHT SWRCH 168A SCREW TAPTITE BH 2 S M3 L6 ZPC WHT SWRCH 168A SCREW TAPTITE BH 4 S M3 L6 ZPC WHT SWRCH 168A S9 BH SCREW TAPTITE BH 8 Short B M3 L8 ZPC BLK SWRCH18A SCREW TAPTITE BH 5 B M3 L8 ZPC BLK SWRCH18A SCREW TAPTITE BH 10 B M3 L8 ZPC BLK SWRCH18A 10 BH SHIELD SMPS EARTH SCREW TAPTITE BH 1 Long HARNESS S M4 L6 ZPC WHT SWRCH 168A Phaser 3435 5 08 6 35 General Procedures and Information S11 BH LSU FRAME BASE SCREW TAPTITE BH B M4 L10 NI 4 Short PLT SWRCH18A 12 BH SCREW TAP 3 Long TITE PH WSP B M3 L10 ZPC WHT SWRCH 18A 6 36 5 08 Phaser 3435 General Procedures and Information GP 5 System Set up This chapter provides step by step information on setting up the printer This chapter includes Using control panel menus Menu overview Printing a demo page Changing the display language Using toner save mode Using control panel menus A number of menus are available to make it easy for to change the printer settings The diagram shows the menus and all of the menu items available in each menu Accessing control panel menus The printer can be controlled from the control panel The
10. Adjustments 3 necessary remove the four screws securing the BLDC Motor Assembly and remove it ud 7 oS BLDC motor assembly y Harness Figure 2 Phaser 3435 5 08 4 29 Repairs and Adjustments REP 10 Duplex Drive Assembly Parts List on PL 1 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Duplex Drive Assembly remove the Side Cover Right REP 7 2 Unplug the connector from the Connection PCB and remove the three screws securing the Duplex Drive Unit and remove it Duplex drive assembly Duplex motor Figure 1 4 30 5 08 Phaser 3435 Repairs Adjustments necessary remove the two screws securing the Duplex Motor and remove it Harness Duplex motor Figure 2 Phaser 3435 5 08 4 31 Repairs and Adjustments REP 11 Shield SMPS Assembly Parts List on PL 1 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Shield SMPS Assembly remove the Side Cover Right REP 7 Duplex Drive Assembly REP 10 2 Unplug the two connectors HVPS Fuser Fuser connecto
11. Product Specifications are subject to change without notice See below for product specifications General Print Engine Engine Speed Simplex Up to 33 ppm in A4 35 ppm in Letter Duplex Up to 17 ipm in A4 17 5 ipm in Letter Warmup time From Sleep Less than 15 sec Cold warm Up time 15sec FPOT From Ready Less than 8 5 sec From Idle Less than 23 5 sec From Coldboot Less than 30 sec Resolution Up to 1 200 x 1 200 dpi effective output Controller amp S W Item Condition Description Processor 400 MHz Memory Std 64 MB Max 320 MB Printer Languages PostScript3 PCL6 SPL ProPrinter EPSON Fonts 45 scalable 1 bitmap 136 PostScript3 fonts Phaser 3435 5 08 6 3 General Procedures and Information Driver Default Driver SPL Supporting OS Windows 2000 XP 2003 Vista Various Linux OS including Red Hat Caldera Debian Mandrake Slackware SuSE and Turbo Linux Mac OS 8 6 9 2 10 1 10 4 WHQL Windows XP 2000 2003 Compatibility PCL6 Win95 98 NT4 0 2000 Me XP 2003PS3 Win9x NT4 0 2000 Me XP 2003 PPD Mac PPD Linux PPDKS KSSM DOS Wired Network Protocol External SPX IPX TCP IP SNMP HTTP 1 1 Supporting OS Microsoft Windows 98 ME 2000 XP 2003 Microsoft Windows NT 4 xMac OS8 6 and above Various Linux OS including Red Hat Cal dera Debian Mandrake Slackware SuSE and Turbo LinuxNovell 4 5 6 Wireless Network
12. pea Jojenjoe eu uMop usnd JOU JO suinje peaj 4ojenjoe jou 10 MOIS 001 S JOjenjoe esuodso ON si aded au 2 3435 5 08 2 20 Status Indicator 5 RAP 7 JAM 2 Description 1 Paper is jammed in front of or inside the fuser 2 Paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Feed Check and Cause 1 If the paper is completely fed out of the printer but Jam 2 occurs Exit sensor is defective After the paper is completely discharged actuator Exit should return to the original position to shut the photo sensor Sometimes it takes longer than it should and does not return 2 If the paper is rolled in the Fuser Roller This occurs when a Guide claw is broken away or transformed It occurs when the Spring of a Guide claw is broken away or transformed It occurs when the Heat Roller Pressure Roller is seriously contaminated with 3 Paper is accordion in the fuser Figure 1 Phaser 3435 5 08 Check if the exit sensor actuator is defective Check if the actuator exit is deformed Check if the lever part is deformed in shape Check whether burrs occur in the assembly part of the actuator exit
13. Protocol External SPX IPX TCP IP SNMP HTTP 1 1 Supporting OS Microsoft Windows 98 ME 2000 XP 2003 Microsoft Windows NT 4 xMac 58 6 and above Various Linux OS including Red Hat dera Debian Mandrake Slackware SuSE and Turbo LinuxNovell 4 5 6 Application RCP N A Status Monitor N A Smart Panel 5 RCP SM Network Management SAS Interface Parallel USB IEEE 1284 USB 2 0 Wired Network Ethernet 10 100 Base TX Internal Wireless Network Optional Internal Optional Internal 802 11b g Wireless LAN Internal User Interface LCD 2 x 16 Character without backlit LED 3 LED Status Toner Save N Up Key 8 Key Stop Toner Save N Up OK Menu Back Paper Handling Standard Capacity 250 sheet Cassette Tray 50 sheet Multi Purpose Tray 75 Max Capacity 550 sheets 750 Printing Max Size 216 x 356 mm 8 5 x 14 Min Size 76 x 127 mm 3 0 x 5 0 Multi purpose tray Capacity 50 sheets 75g 20lb bond 6 4 5 08 3435 General Procedures and Information Media sizes A4 A5 Letter Legal Folio Oficio 150 B5 JIS B5 3 x5 Monarch No 10 DL C5 C6 Media type Plain Paper Transparency Envelope Labels Post Card Card Stock Media weight 16 43 60 to 1639 Sensing Paper empty sensor Standard
14. Top Cover REP 5 Side Cover REP 7 2 Remove the six screws securing the Cover Mid Front and release two hooks in the centre CAUTION This cover is fragile take care when removing it Sess NCA a H 26 NOR Se 227 SE gt ud gt gt LR gt 3 4 46 5 08 3435 Repairs and Adjustments REP 19 MPF Housing Parts List on PL 9 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the MPF Housing remove the Cover Mid Front REP 18 2 Remove the four screws securing the MPF Housing and remove it MFP housing Phaser 3435 5 08 4 47 Repairs and Adjustments 3 To remove the MP Pick Up Assembly first lift the notch attached to the left side Stopper so that it s slide the right to left from the Shaft then left side Idler slid the right to left from the Shaft and take out the MP Pick Up Assembly as shown below MPF housing MP pick up assembly Figure 2 4 48 5 08 Phaser 3435 Repairs and Adjustments REP 20 Feed Roller Parts Parts List on PL 6 and PL 7 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or inju
15. 100 2 5 Banks Up to 128MB per Bank ROMC 4 Banks Up to 16MB per Bank 6 Banks to 16 per Bank DMAC 4 Channels HPVC Dual Single Beam LVDS Pad VDO HSYNC UART 5 Channels 1 Channels Supports DMA Operation PCI Controller 32Bits 33 66MHz PCI Local Bus Specification rev2 2 Complaint Host Agent Mode Support 4 Devices in Host Mode NAND Flash Controller 8 16Bits H W Generation Auto Boot Mode Using Internal SRAM 4KB MAC 10M 100Mbps Full IEEE 802 3 Compatibility Engine Controller LSU Interface Unit Step Motor 2 Channels PWM 8 Channels ADC 6 Channels I2C Controller I2C S BUS Slave Device Support I2C Version 2 1 RTC RTC Core Voltage 3V PLL 8 PLL MAIN PCI PVC Phaser 3435 5 08 6 21 General Procedures and Information Memory Flash Memory It stores System Program and downloads the System Program through Interface and in case of model for export it compresses the PCL font then stores it Capacity 32M Byte NAND Flash Random Access Time 10 us Max Serial Page Access Time 50ns Min e DRAM is used as Swath Buffer System Working Memory Area etc when printing It stores Font List compressed into Flash memory on DRAM and uses it as PCL font in case of model for export Capacity 64M Byte Basic up to 320Mbyte User Option Type SDRAM 100 2 133 2 16bit Others The Option PBA can be mounted for supporting th
16. Av2 NS f AOZZ AOLL OV ONILE XL 001 01 1 072 850 79219331 LO e lt e o iring Data W uondo 440 125 IND HOLD woran 44 NM Aqu 32585 avay omges 1 xD 3st 1 j TANVA 1591 428 4 4057 Atti GNDTE SAPT AST 016819 srez 6ND LIND SAT 1 ONDA C AST 91 MEN snum NASH el X1 181 THS NST zlj 0 NASHY IHSNST Nd 6 1 Sour ON SEP st ot er i i 18 sd 100A coda s ESTE 62 8 2 T 87 9 PT 8191 Pl TI O1 S9 p PUB 3404 OT LOSHETI 252 6 STEL TL 62561 17 1 nu gc SVIA 43814 yl AS NSIT t QNDXTRI I 1 LXI d EL AHLT 4911 AHLOI d 6 MTR 0134 445 SAT HOLON LIXA 5 5 wr xaavs NVA 1 8 xaa e 1 VN YOLOW ASO j H Wad AHIN
17. ECP Enhanced Capability Port EDC Embedded Diagnostic control Electronically Erasable Programmable Read Only Memory EMI Electro Magnetic Interference EP electrophotographic EPP Enhanced Parallel Port FPOT First Printout Time FAN Firmware 6 44 5 08 Phaser 3435 General Procedures and Information Table 1 Acronyms and Abbreviations Abbreviations Explanation GDI Graphics device interface GND Ground HBP Host Based Printing HDD Hard Disk Drive H H High temperature and high marshy place HV High voltage HVPS High voltage power supply I F Interface Input and Output Integrated circuit IDE Intelligent Drive electronics or Imbedded Drive Electronics Institute of Electrical and Electronics Engineers Inc IPA Isopropy Alcohol IPM Images Per Minute LAN Local Area Network lb pound s LBP Laser Beam Printer LCD Liquid Crystal Display LED Light Emitting Diode L L Low temperature and low marshy place LSU Laser Scanning Unit MB megabyte MHz megahertz MPF Multi Purpose Feeder NIC Network Interface Card N N Normal temperature and normal mashy place NVRAM nonvolatile random access memory OPC Organic Photo Conductor OPE Operate Panel Equipment PBA Printed Board Assembly Phaser 3435 5 08 6 45 General Procedures and Information Table 1 Acronyms and Abbreviations Abbreviations Explanation
18. Figure 3 Duplex jam 1 1 Open the rear cover 2 Unfold the duplex guide fully Figure 4 Phaser 3435 5 08 2 15 Status Indicator 5 3 Pull the jammed paper out Figure 5 2 16 5 08 Phaser 3435 Status Indicator 5 RAP 5 JAM 0 1 Paperis not exited from the cassette 2 Jam 0 occurs when the paper feeds into the printer Phaser 3435 Check and Cause 1 Check the Solenoid Replace the solenoid 2 Check if the pad is loose due to Replace the side pad Assembly bad sealing of the side pad Lor R if necessary Clean with soft cloth dampened with IPA Isopropyl Alcohol or water 3 Check the surface of the roller pickup for foreign matter 4 If continuous clusters occur check whether the assembly Replace the Main PBA and or slot between shaft pickup and housing pickup opens or is broken away Sensor Figure 1 5 08 2 17 Status Indicator RAPs Asse Jejo4 eu JO Jaded eu sued YOM 491101 19 0J pue piougjos dnyoid au dnyold ay seoq jou JO S dnxoid AU 2240 episdn Aq 10jenjoe Adwa eu pue au INO Figure 2 ejnpou 29e d81 JOU SBOP J 1 Aq ains yew ueo JO
19. General Procedures and Information GP 11 Print Cartridge Service It is not guaranteed for the default caused by using other print cartridge other than the cartridge supplied by Xerox or caused by non licensed refill production Precautions on Safe Keeping of Print Cartridge Excessive exposure to direct light more than a few minutes may cause damage to the cartridge Service for the Life of Print Cartridge If the printed image is light due to the life of the toner you can temporarily improve the print quality by redistributing the toner Shake the print cartridge however you should replace the print car tridge to solve the problem thoroughly Distinguish Function for Choice Cartridge An EEPROM is mounted to a cartridge for distinguishing a choice print cartridge Items written in below are detected by checking up memory information If the data of the EEPROM is broken it cannot be detected 1 Detecting existence of a print cartridge It detects whether a print cartridge is mounted or not 2 Detecting a serial number of a print cartridge 3 Detecting a print cartridge supplying company If it is not original it is not operated 4 Detecting an OPC rotating counter It detects the life span of an OPC drum I 2 wire serial Main PBA Figure 1 Distinguish a refilled cartridge 1 Check whether One way screw is damaged or not 2 Check the cartridge on configuration sheet Print out the self test configuration Manufa
20. ctrica de la toma de pared mientras est realizando tareas que no necesiten corriente La electricidad puede causar da os o la muerte Las partes m viles pueden causar da os WARNING Follow the service procedure exactly as written Use of controls or adjustments other than those specified in this manual may result in an exposure to invisible laser radiation During servicing the invisible laser radiation can cause eye damage if looked at directly Phaser 3435 5 08 vii Introduction DANGER Les proc dures de d pannage doivent tre suivies la lettre Si les r glages ou v ri fications ne sont pas effectu s suivant les instructions de ce manuel il peut y avoir un risque d exposition dangereuse au faisceau laser Celui ci peut provoquer des l sions oculaires s il est observ directement AVVERTENZA Eseguire le procedure di servizio esattamente come descritto L utilizzo di dis positivi di controllo o di registrazione diversi da quelli riportati in questo manuale potrebbe com portare un esposizione radiazioni laser invisibili radiazioni possono danneggiare gli occhi se si guarda direttamente il fascio laser durante gli interventi di servizio VORSICHT Die Wartungsarbeiten genau den Anweisungen entsprechend durchf hren Der Umgang mit Steuer oder Bedienelementen deren Verwendung nicht ausdr cklich in diesem Handbuch angewiesen wurde kann dazu f hren dass unsichtbare Laserstrahlung frei gesetzt wird Direkter Bl
21. or not and if the actuator is smoothly operated Check if foreign matter and wire get caught in the actuator exit s operation If the paper is stuck in the fuser disassemble the fuser and remove the jammed paper and clean the surface of the pressure roller with dry gauze Remove the jammed paper after disassembling the fuser Clean the surface of the pressure roller with dry gauze Remove the toner particles stained on the rib Check the assemblage and performance of the exit 2 21 Status Indicator 5 RAP 8 JAM Duplex 1 Description message Jam Duplex 1 is displayed in LCD window Check and Cause 1 Paper cannot pass the duplex sensor Replace SMPS main PBA 1 A case that paper jam occurs on A after it is reversed 2 Paper cannot replace a 2nd exit roller after reach the registration sensor after it has checking its operation passed the duplex sensor 2 Acase that a paper jam occurs on B after it is reversed replace a duplex roller after checking its operation Figure 1 2 22 5 08 Phaser 3435 Status Indicator 5 RAP 9 JAM Duplex 2 Description A message Jam Duplex 2 is displayed LCD window Check and Cause 1 Paper cannot pass the duplex sensor Replace SMPS or main PBA 1 A case that a leading edge of a paper is jammed on A check 2 Paper cannot an operation of a guide front reach the registra
22. 1 Crown Pressure Roller Pressure Roller 2 electrically conductive e Thermistor Temperature Detecting Sensor Thermostat Overheat Protection Device Phaser 3435 5 08 6 11 General Procedures and Information Trouble Temperature Control Concept Open Heat Error 50 degrees C for 20 sec at warm up Over Heat Error 240 degrees over for 2 sec or 220 degrees over for 20 sec at ready or printing 200 degrees C over for 10 sec at standby Low Heat Error Standby 130 degrees C below for 10 sec Printing It 30 degrees lower than target tempera ture for 20 sec Figure 7 LSU e LSU is consist of LD Laser Diode and polygon motor control When the controller generate the printing signal LD will turn on and Polygon motor starts If the receiving part in LSU detect the beam and then Hsync is generated When the rotation of polygon motor is steady it is time of LSU ready status for printing If either of two condition is not satisfied LSU error is expected Trouble Failure Analysis Polygon Motor Error steady rotation of Polygon Motor Hsync Error In spite of steady rotation of Polygon Motor There is no generation of the Hsync signal Print Cartridge e OPC Cleaning Mechanical Cleaning by the cleaning blade The recycled toner Trash room for the recycled toner No shutter for protecting the OPC Drum 6 12 5 08 Phaser 3435 General Procedures and Information
23. 4 5 times damaged or foreign sub at intervals of 38mm Replace stance is stuck to the surface the print cartridge at intervals 3 If a black and white or of 95mm Remove foreign sub graphic image is partially bro stance Broken image Replace ken at irregular intervals the the print cartridge according to transfer roller s life has been carelessness expired or the transfer voltage 3 In case of 3 Exchange the is abnormal transfer roller because the life of the transfer roller in use has been expired Check the trans fer voltage and readjust if differ ent Recycled product Poor appearance 1 Poor appearance of the 1 In case of 1 of the print cartridge print cartridge 1 If there is an evidence of dis Unclean and rough 1 Check the damage to label assembling the print cartridge printouts Bad and whether different materi 2 materials other than normal background in the als are used parts of the print cartridge are image 2 Check the appearance of added or substituted parts of the print cartridge 2 In case of 2 If there are any such as frame hopper abnormality in connection with 2 Unclean and rough print the situation of 1 outs 1 It occurs when the print car 1 Check whether foreign tridge is recycled over 2 times substance or toner are stuck 2 If toner nearly being expired to the terminal contact point are collected to use it is judged of the print cartridge as the r
24. Cassette Tray Capacity 250 sheets 75g Media sizes A4 A5 Letter Legal Executive Folio Oficio ISO B5 JIS B5 Media types Plain paper Thick Thin Recycled Archive Media weight 16 28lb 60 to 105g Sensing Paper empty sensor Optional Cassette Tray Capacity 250 sheets 75g Media sizes A4 A5 Letter Legal Executive Folio Oficio ISO B5 JIS B5 Media types Plain paper Thin Recycled Archive Media weight 16 28lb 60 to 105g Sensing Paper empty sensor Output Stacking Capacity Face Down 150 sheets 75g Face Up 1 sheet 75 Output Full sensing N A Capacity Face Down 150 sheets 75g Face Up 1 sheet 75 Output Full sensing N A Duplex Supporting Built in Media sizes A4 Letter Legal Folio Oficio Media types Plain Paper Media weight 20 24 75 to 90g Phaser 3435 5 08 6 5 General Procedures and Information Consumables Toner Black 4 000 pages ISO 19752 Coverage Standard 4 000 pages High Yield10 000 pages Key Electronic key CRUM Only Life detect Toner gauge sensor by dot count Drum Yield 12 000 Images Reliability amp Service Printing Volume 9 200 sheets per year 767 sheets per month 38 sheets per 5 2 Max Monthly 35 000 sheets Duty 5 3 MPBF 100 000 sheets 5 4 MTTR 30 min 5 5 SET
25. Check and Cause 1 Bending or deformation 7 of the actuator of the paper sensor Replace the defective actuator 2 The function of the Repl h i engine board is defective aplacetivcengine Figure 1 2 32 5 08 Phaser 3435 Status Indicator 5 RAP 18 Cover Open Description The ERROR lamp is on even when the print cover is closed Check and Cause 1 The hook lever in the Replace the hook lever top cover may be defective if defective 1 Check the insertion of the Cover Open S W Connect 2 Replace the Main Control board or Cover Open S W 2 Check the connector and circuit of the cover switch department in the Main Control board Figure 1 Phaser 3435 5 08 2 33 Status Indicator 5 RAP 19 No Error Message When the Cover is Open Description The ERROR message does not come on even when the printer cover is open 2 34 Check and Cause 1 Check the connector and 1 Check the insertion of the circuit of the cover switch department Cover Open S W Connect in the Main Control board 2 Replace the Main Control board or Cover Open S W Figure 1 5 08 Phaser 3435 Status Indicator 5 RAP 20 Defective Motor Operation Description Main motor is not driving when printing and paper does not feed into the printer Check and Cause 1 Contamination of the pressure roller or heat roller Background Hot off set After disassembling
26. Developing Roller Roller type conductive elastic roller Rotary Speed 203 06 mm sec Roller Bias 220V 400 20V Control Type Bias PWM Control type Roller material Conductive NBR Surface UV process Structure Mono layer Resistance 1 0E 03 1 5E 06 ohms N N Condition Hardness 52 degrees 5 degrees Valid Length 228 mm OD 14 07 mm 0 05 material SUS 303 Surface roughness Ra Ra 2 0 2 5 Circular direction Friction coefficient 0 1 0 5 7001 50mm min OHP 3M 2CG3300 Life 100 000 sheets or more Supply Roller Rotary Speed 131 98 mm sec Roller Bias 370V 550V Control Type Bias Roller material Nylon Fur Structure Closed cell Resistance 0 6E 05 3 0E 06 ohms cond Hardness 16 25 degrees Asker C Valid Length 218 mm OD 11 2 0 1 mm Shaft material SUM 241 Non electrolysis Ni Coating Shaft OD 8 2 mm 0 0 05 Driver Gear Driver in a direction opposed to D R Sponge Density 0 45 0 1 g Life 10 000 sheets or more Blade Type Regulating toner layer by pressure Material SUS 301 1 2H CSP t0 08 Valid Length 228mm Voltage 420V 600V Regulating edge R value 0 3 0 02mm Pressure 42 gf cm Phaser 3435 5 08 6 19 General Procedures and Information Charging Portion Type Conductive Roller Contact Charge Rotary Velocity 179 7 mm sec Surface potential 760 70V based on OPC cond Resi
27. LOCKER CST 2 5 6 18 SPRING TS 1 5 6 19 CAM M PICK_UP 1 5 6 20 RING CS 1 5 6 21 SOLENOID MANUAL 1 REP 21 5 6 22 SOLENOID FEED 1 REP 21 5 6 23 GROUND P DRIVE 1 5 6 24 GROUND P PUSH BUSHING 1 5 6 25 GROUND P DRIVE2 1 5 6 26 CABLE CLAMP 1 5 6 27 SPRING ETC GUIDE DEVE 2 5 6 28 PMO PLATE GUIDE DEVE L 1 5 6 29 PMO PLATE GUIDE DEVE_R 1 5 6 30 GROUND P SHIELD 1 5 6 31 TERMINAL P_CRUM 4 5 6 32 HOLDER BEARING EXIT F DOWN 2 5 6 33 022N02081 RACK EXIT ROLLER 1 HEP 22 5 6 34 5 ROLLER EXIT F DOWN 1 5 6 35 PBA SUB TERMINAL 1 24 5 6 36 022N02081 RACK EXIT ROLLER 4 5 6 36 1 PMO ROLLER FD R 1 5 6 36 2 PMO ROLLER 1 5 6 36 3 PMO HOLDER ROLL 1 5 6 36 4 SPRING ROLL FD 1 3435 5 08 5 15 Parts List PL 8 Frame 3 of 3 Transfer Roller 5 16 5 08 Phaser 3435 Parts List PL 8 Frame 3 of 3 5 6 39 GROUND P FUSER 1 5 6 40 GROUND P MOTOR FUSER 1 5 6 41 GROUND P SHIELD SMPS 1 5 6 42 GROUND P GUIDE 1 5 6 43 MEC TERMINAL 4 5 6 43 1 SPRING ETC HV APOLLO 1 5 6 43 2 IPR TERMINAL 1 5 6 44 TERMINAL P HV CR 5 6 45 IPR P TERMINAL CON 1 5 6 46 HOUSING M TERMINAL 3 5 6 47 PBA CONNECTION 1 REP 12 5 6 48 PMO ACTUATOR CVR OPEN 1 5 6 49 GUIDE TR RIB 1 5 6 50 P
28. LSU 460V 1520V f 2 5KHz Duty 32 Doctor Blade Max 4 2kV L Transfer Roller Figure 8 Duplex Unit Available Paper Letter Legal Folio Oficio and 4 Phaser 3435 5 08 6 13 General and Information Figure 9 Optional Tray SCF For customer convenience in managing paper Capacity 250 sheets Figure 10 6 14 5 08 Phaser 3435 General Procedures and Information GP 3 Mechanical Parts Specifications Frame Material PC ABS NH 1000T Cheil Industries e Weight 1 0kg Feeding Part Feeding Type Universal Cassette Type e Feeding Standard Centre Loading e Feeding Qty Cassette 250 sheets 759g 20lb paper standard MPF 50 sheets 759 20lb paper standard Special Media 5 sheets in MPF OHP Envelope Label Post Card Index Paper etc e Separating Type Cassette Friction Pad Type MPF Friction Pad Type Driver Type Driving by Gearing from Main Motor Pick Up Roller Driver Solenoid Pick Up Roller Rubber Material EPDM IR 1 6 or more Paper detecting Sensor Photo Sensor Paper Size Sensor None Paper Separating Pad Material NBB 52 0 8 1 2 e Separating Pad Pressure 1909 Feeding Pressure Cassette 250 gf 10 SPRING H mm based 1 sheet 320 gf 10 SPRING H mm based on 250 sheet Paper Exit Type Face Down Feed Roller Driver Solenoid Transfer Assembly is consisted of PTL pre tr
29. Life Cycle 250 000 sheets or 5 years whichever comes first 5 6 RDS Comm Mode Yes Operation Yes Environment Acoustic Noise Level Printing Less than 52 0 dBA Sound Power Pres sure Standby Less than 26 0 dBA Sleep Back Ground Level Power Consumption Ready Less than 130W AVG Less than 400W Max Peak Less than 700W Sleep Power Off Less than 11W Less than 0 4W Dimension W x D x H SET 400 x 433 x 285 mm 15 7 x 17 x 11 2 inches Weight SET 10 5 kg 23 15 Pounds Gross 14 5kg 31 9 Pounds Memory The Phaser 3435 has 64MB of memory which can be expanded to 320MB 5 08 Phaser 3435 Others General Procedures and Information Memory Upgradable 1 EA Slot Upgradable Mem 100 Pin SDRAM DIMM Type Upgradable Mem 128MB 256MB Unit Sensor Paper Empty YES Paper Size NO Media Type NO Paper Full NO Service Service Item 8 1 Transfer Roller 70K pages Phaser 3435 Period 2 Fuser Unit 80K pages 3 Pick up Roller 150K pages 5 08 6 7 General Procedures and Information GP 2 System Overview Construction Summary The Phaser 3435 is consisted of the Engine parts and F W and said engine parts is consisted of the mechanical parts comprising Frame Feeding Developing Driving Transferring Fusing Cab inet and H W comprising the main control board power board operation panel PC Interface The main controller is consisted of Asic SPGPv3 parts Memory parts En
30. das ae dans needed etre rune 6 3 GP 2 System Overview 6 8 GP 3 Mechanical Parts Specifications ss 6 15 GP 4 Screws Used in the Printer 31 eene nennen nennen nonna 6 34 GP 5 System Set UD rTC 6 37 GP 6 Download and Reset Firmware nnne nennen 6 41 GP 7 Tips for Avoiding Paper Jams sisi 6 43 GP 8 Acronyms and Abbreviations iii 6 44 GP 9 Selecting Printer Locations seus cereo nan nent des 6 47 GP 10 Parts Life Cycle Maintenance Table 6 48 GP 11 Print Cartridge ee Ran dad male endis 6 49 GP 12 Control Panel c nita enti beaten m eni Ed a tt rta a at C ea en 6 51 RAP DS CIVICS LOO 6 52 Phaser 3435 5 08 6 1 General Procedures and Information This page is intentionally blank 6 2 5 08 Phaser 3435 General Procedures and Information GP 1 Product Specifications Overview Up to 33ppm Ltr 35ppm USB 2 0 IEEE1284 10K Print Cartridge 4K Standard PCL6 PS3 1200x1200dpi Built in Duplex 250 sheet Cassette 50 sheet MP 250 sheet Opt SCF 400 MHz 64MB Standard 10 100 Base TX Opt 802 1 1b g Wireless N W Specifications
31. fact whether the developer is inserted or not is detected by CRUM After the developer is mounted the sub CRUM can read the information of print cartridge from contact with CRUM involved in print cartridge If the information of print cartridge is invalid it will show invalid sign on a LCD or LED Paper Exit Sensing It detects paper state whether paper gets out from the set with operation of exit sensor on the HVPS and actuator on the frame Paper detects the on off time of exit sensor by read ing D22 of CPU and the normal operation or jam information is informed to the CPU The paper JAM is informed LED will be display RED color Cover Open Sensing The Cover open sensor is located on the HVPS After the front cover is opened 24 5 DC fan Solenoid Main Motor Polygon motor part of LSU and HVPS which is supplied to the each unit is cut off The cover open sensing is operated by the D23 of CPU In case the red will be ON for informing the facts to user e DCFAN Solenoid Driving It is driven by transistor and controlled by D14 FAN MAIN E16 FAN DUPLEX C23 PICK UP CLUTCH C18 REGICLUTCH D15 MPF CLUTCH of CPU When it is high the fan is driving by turning on the TR and it is off when the sleep mode is selected There are three solenoids and they are driven by paper pick up regi and MPF signal It is turned on or off by C23 C18 D15 of CPU The diode protects the driving TR from the noise pulse which is flown when the sole
32. holder plate claw and then manage it Figure 1 Phaser 3435 5 08 2 25 Status Indicator 5 RAP 12 Paper Rolled on the OPC Drum Description Paper is rolled up in the OPC Check and Cause 1 Paper is too thin Recommend to use normal paper How to remove the rolled paper in the OPC Remove the paper while turning the OPC against the ongoing direction Clean fingerprints on the OPC softly with soft cloth dampened 2 The face of paper is curled with tissue Figure 1 2 26 5 08 Phaser 3435 Status Indicator 5 RAP 13 Fuser Error Description message Open fuser Over heat Low heat is displace in a LCD panel Check and Cause 1 Check whether a thermostat Replace the fuser if a thermostat AC wire and heat lamp are is open open or not Replace the fuser if a thermistor sensor is located deep inside of a sponge 2 Check whether a thermistor is open or not Check whether the overheat 3 Heat lamp ON OFF test mode circuit operates normally or not 4 It could not operate Replace the fuser due to a gear of a fuser is melted 1 3435 5 08 2 27 Status Indicator 5 RAP 14 LSU Error Description message ERROR HSYNC ERROR is displayed in a LCD panel Check and Cause 1 Check whether the LSU connector is disconnected or not Replace LSU Replace a main board if the same error
33. integrated circuits some field effect transistors and semiconductor chip components The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity CAUTION Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semiconductor component or semiconductor equipped assembly drain off any electrostatic charge on your body by touching a known earth ground Alternatively employ a commercially available wrist strap device which should be removed for your personal safety reasons prior to applying power to the unit under test 2 After removing an electrical assembly equipped with ESDs place the assembly on a conduc tive surface such as aluminium or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conduc tive foam aluminium
34. is not outputted because the THV PWM is controlled with high The Transfer Voltage is outputted because the THV Enable Signal is controlled with low The output fluctuation range is big because there is no Feedback control Developing Voltage DEV Input Voltage 24 V DC 15 Output Voltage 200V 600V DC 20 V Output Voltage Fluctuation range PWM Control Input contrast of the output stability degree 596 or less Loading contrast 5 or less Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Loading range 1000 M Output Control Signal BIAS PWM the CPU output is HV output when PWM is low Supply Output Voltage 400 V 800V DC 50 V ZENER using Input contrast of the output stability degree under 5 Loading contrast 5 or less Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Loading range 10 M 1000 M Output Control Signal BIAS PWM the CPU is HV output when PWM is low Phaser 3435 5 08 6 25 General Procedures and Information DEV 430 3 MHV 1350 3 Figure 2 SMPS Switching Mode Power Supply It is the power source of entire system It is assembled by an independent module so it is possible to use for common use It is mounted at the side of the machine It is consisted of the SMPS part which supplies the DC power for driving the system and the AC heater control part which sup plies the power to fu
35. nn noie 4 21 REP 8 Shield Controller Assembly ss 4 25 REP 9 Ernie Assembly ss 4 28 REP 10 Duplex Drive Assembly sue 4 30 REP 11 Shield SMPS Assembly na n4 raga 4 32 REP 12 Connection seen ed ce M need 4 34 HEP 13 Fuser Drive Assembly naine niet 4 36 Pe ir Eee eR ERE 4 38 REP 15 Pick up Roller Assembly 4 40 REP 16 Duplex Guide Housing With Feed Roller 4 42 REP 17 cud lssUlMMT 4 44 REP 18 Cover Mid Front 4 46 REP 19 MPF Housing ed nn ennemie 4 47 REP 20 Feed R ller Pans ta et den nt a 4 49 REP 21 Pick Up Gear Assembly 8 Solenoids 4 53 ESDEDIBSE veces shi te une 4 55 4 56 24 Terminal 4 57 REP 25 Transfer Roller Parts ene Re Qn A cce d nica 4 58 3435 5 08 4 1 Repairs and Adjustments 4 2 This page is intentionally blank 5 08 Phaser 3435 Repairs and Adjustments REP 1 Front Cover Parts List on PL 3 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply wh
36. of 95 mm interval unremovable in 1 take measures as to replace the print cartridge and try to print out 3 Clean the inside of the set against the paper particles and 3 If a black image is partially broken the transfer voltage is abnormal or the transfer oller s life has expired foreign matter in order not to cause the trouble Figure 1 5 08 3 9 Image Quality IQ 7 Light Image Description The printed image is light with no ghost Check and Cause 1 Develop roller is stained when Check if the Toner Save mode is off the toner of print cartridge is almost Check if the density is light consumed 2 Ambient temperature is below 10 C No 1 Replace the print cartridge and try to print out 3 Bad contact caused by the toner No 2 Wait 30 minutes after printer tains between the high voltage terminal in is powered on before you he HVPS and the one in the set start printing 1 No3 Clean up the contaminated area by the toner 4 Abnormal output from the HVPS 2 Replace the HVPS if the Run self test and check 1 4 problems are not solved by the above four instructions Figure 1 3 10 5 08 Phaser 3435 Image Quality IQ 8 Dark Image or a Black Description The printed image is dark Check and Cause 1 No charge voltage in the engine board Check the state of the connector which connects the engine board and HVPS 2 Charge voltage is not t
37. old driver if defective and reinstall the new driver 2 Printer Driver Error 3 Error message from insufficient memory The printing job sometimes stops or due o insufficient virtual memory but it actually comes from the insufficient space of the hard Delete the unnecessary files to secure enough space of the hard disk and start printing job again Figure 1 Phaser 3435 5 08 2 39 Status Indicator 5 RAP 25 SPOOL Error Description To spool which stands for simultaneous peripheral operations online a computer document task list or job is to read it and store it usually on a hard disk or larger storage medium so that it can be printed or otherwise processed at a more convenient time for example when a printer is finished printing its current document Check and Cause 1 Insufficient space of the hard disk in the directory assigned for the basic spool 2 If the previous printing error not solved 3 When expected to collide with other program 4 When an application program or the printer driver is damaged 5 When some files related to OS are damaged or virus infected 6 Memory is less than suggested one Delete the unnecessary files to provide more space to start printing job If there are some files with the extension name of jnl Delete them and Reboot the Windows to restart printing job Shut down all other p
38. print Check and Cause 1 Bad ground contacts in OPC and or print cartridge Remove contamination of the terminals of the print cartridge 1 Turn power off delete print job turn power on and try print job 2 Abnormal solenoid again 2 Replace solenoid 3 Replace main PBA Figure 1 Phaser 3435 5 08 3 21 Image Quality IQ 18 Wrong Print Position Description Printing begins at wrong position on the paper Check and Cause Wrong sense time caused by defective Replace the defective actuator feed sensor actuator 3 22 5 08 Phaser 3435 Image Quality IQ 19 Curved Vertical Line Description When printing vertical line get curved Phaser 3435 Check and Cause 1 If the supply of 24v is unstable in the Main Control board linking with LSU Replace LSU 2 Check the Deve PBA 1 Replace theToner Joint PBA in the print Cartridge 2 Replace the Main PBA Figure 1 5 08 3 23 Image Quality IQ 20 Signs and Measures of Poor Print Cartridge Fault Signs Table 1 Cause amp Check Solution Light image and par tially blank image The life is ended The printed image is light or unclean and untidy Some part of the image is not printed Periodically a noise as tick tick occurs 1 If the image is light or unclean and untidy printed image Shake the print car tridge and then recheck 1 NG Check the weight of the print car
39. print ing and various additional printing functions this Kernel use max 10 Queuing systems in a mem In Printing the two procedures 1 Case of using USB Port After user start to print the wanted document to PCL string or compressed GDI bit map data Driver translate the all graphic data of it and send data to host spooler And then the spooler sends the data stream to the printer via USB port Kernel receives this data from Host and then select emulation fit to data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 Case of using Network Interface Card After user start to print the wanted document to PCL string or compressed GDI bit map data Driver translate the all graphic data of it and send data to host spooler e 50 Port monitor managing network port receives data from spooler and sends a data stream to the Network Interface Card Network interface card receives it and send to Kernel part Kernel receives this data from Host and then select emulation fit to data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process The a
40. stops all functions and keeps it at the error state Also the engine informs the error status of the main system and the error message is displayed at LCD window to inform the error status of the user By Hsync When the polygon motor is ready the LSU sends out the signal called Hsync and used to synchronize with each image line So if the engine does not detect consecu tively the signal for a fixed time it defines the Hsync Error If this error happens the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system and then the error message is displayed at LCD window to inform the error status of the user LSU Error Recovery If the LReady or Hsync error happens the paper exits out before hand The engine mode is changed to recovery mode and the engine informs the main system of the engine mode And the engine checks the LSU error If the error doesn t hap pen the printing job will be proceeding 5 08 Phaser 3435 General Procedures and Information S W Descriptions Overview The software of the system is constructed with 1 Host Software part that the application software operated in Window and Web Environment and 2 Firmware parts that is a Embedded software controls printing job Architecture PRINTER HOST Software Web based Application Host Software is made up of 1 Graphic User Interface that offers the various editing functions to user in Hos
41. that fits easily an a desktop pratesional de tuncionamients tegers que Mage gery e cabe f cilmente en la mesa une inprimaats fiable qui A Phaser 3415 uma impressees comercial canflivel que cabe lacibnente em ume mesa Phaser 3435 ura stampante aziendale N affitabile can il mtima sulla 0 u a scrivania simplicity dependability Figure 1 Phaser 3435 5 08 3 3 Image Quality Sample Tests Patterns The sample patterns shown below are the standard test patterns used in the factory The life ofthe print cartridge developer cartridge and printing speed are measured with the pattern shown below 5 The A4 ISO 19752 standard pattern samples are reproduced reduced to 70 of the actual A4size LMNOPQRSTUVWX 56789ABCDEFGHIJK PORSTUVWXYZO1234 BCDEFGHIJKLMNO Stephen J Singel Labanda Sinpat Abarress Tendar BSF URANGLE Funtres Solber Netener 23 January 2004 Inpert Mampem Abaress 2343 Stantin Dawer Lank Benhibe SDF Mr Maderia Nam liber tempor cum soluta nobis eleifend ption cogue nihil consequat velillum Dolore eu zril feugiat nulla acilisis at vero eros accumsan et iusto odio dignis sim qui blandit praesent lutatum ril lobortis nisl ut aliquip exea commodo consequat Duis autem vel eum ireurg dolor in hendreritin vulputate velit esse molestie tincidunt ut laoreet dolore magna aliquam erat volutpat Ut wisi enim ad minim viniam quis nostrud e
42. the 1 Foreign matter stuck onto the window Clean the LSU window window of internal lenses with recommended cleaner IPA of LSU mirror Clean the window with a clean cotton swab 2 Foreign matter or toner particles between the print Cartridge roller and blade In case the life of the print cartridge has been expired white lines or light image occur in front of the image Replace the print cartridge It may occur when Burr and No 3 Remove the foreign matter foreign substances are on the window and burr of the exposure window of the print cartridge frame print cartridge No 4 Open the front cover and check ribs that corresponds to the position of the voids Remove if found 4 If the fuser is defective voids occur periodically at the top of a black image 5 It may occur when foreign If the problems are not solved substances are on the OPC Drum replace the print cartridge 6 Partly depression or Replace the transfer roller if deformation on the surface of the occured as NO 6 transfer roller Figure 1 5 08 Image Quality 3 7 Image Quality 5 Horizontal Black Description Dark or blurry horizontal stripes occur in the printing Digital Print Digital Printer Digital Printer Sa doa be Check and Cause 1 Bad contacts of the voltage terminals to print cartridge 2 The rollers of print cartridge may be stai
43. the fuser clean contamination between the heat roller and the thermostor and remove the contamination of the pressure roller 1 If there is heavy background repair it by the background 2 Check the claw of the fuser troubleshooting method whether it is deformed 2 Clean the surface of the heat roller with IPA or water 3 Check the warp or separation of the print claw and the holder plate claw and then manage it Figure 1 Phaser 3435 5 08 2 35 Status Indicator 5 RAP 21 No Power Description When system power is turned on all lamps on the operator panel do not come on Check and Cause 1 Check if the power input Replace the power supply cord and SMPS output are normal or SMPS 2 Check the inferiority of LED Panel or LDC window on the 1 Replace the control board front cover if the OP panel does not 2 Replace the OP panel appear after normal warming up Figure 1 2 36 5 08 Phaser 3435 RAP 22 Printer Working 1 Description Status Indicator 5 While Power turned on the printer is not working in the printing mode Check and Cause 1 Check if the PC and the printer is properly connected and the toner cartridge installed 3 Check if the printer cable is directly connected to peripheral devices Phaser 3435 2 Printing is not working in the Windows Replace the printer cable If the problems not solved even after the cable rep
44. toner 2 Check the appearance of both ends of the print car tridge OPC drum 2 The centre of the printed matter is contaminated with toner 1 Check whether foreign substances or toner are stuck to the terminal contact point of the print cartridge 2 Check whether the state of the terminal assembly is nor mal 1 If both ends of the OPC drum are contaminated with toner Check the life of the print car tridge 2 Check whether it could be recycled 3 If it cannot be recycled Replace the print cartridge 3 24 5 08 Phaser 3435 Image Quality Table 1 Fault Signs Cause amp Check Solution White Black spot e Light or dark black 1 If light or dark periodical 1 In case of 1 above Run OPC dots on the image black dots occur this is Cleaning Mode Print 4 5 times occur periodically because the print cartridge repeatedly to remove refer to White spots occur in rollers are contaminated with GP 5 Especially check foreign the image periodi foreign substance or paper substance on the OPC surface cally particles then remove them with a clean 1 38mm interval Charged gauze moistened with IPA Iso roller propyl Alcohol not to damage 2 95mm interval OPC cycle if necessary Never use 2 If white spots occur in a usual alcohol black image at intervals of 2 In case of 2 If they are not 95mm or black spots occur disappeared by running OPC elsewhere the OPC drum is Cleaning Mode Print
45. 03 Tubing incl Crown 0 09 0 15 Material AL AL5052 PFA Tubing Thickness 0 9mm Coating Material PFA 100 Coating Thickness 20um Thickness after abrasion GND Type H R Bearing Grounding type By SECC Fuser lower frame Pressure Roller Shaft Length 251 3mm Material SUM Thickness 6 dia 14 dia RUBBER portion Rubber 1 Material Silicon Rubber Tubing Type 20 dia Length 226 4mm Thickness 5mm one side Rubber 2 Material Silicon Rubber Tubing Type 16 dia Length 226 4mm Thickness 5mm one side OD 1 20 0 2 Center part Crown 0 2 2 16 0 2 Center part Crown 0 15 Media Separating System PI Coating with PPS Claw System Phaser 3435 5 08 6 17 General Procedures and Information Safety Relevant Facts Protecting device when overheating 1st protecting device cuts off when detecting an overheating 2st protecting device S W cuts off when detecting overheating 8st protecting device Thermostat cuts off the power Safety device The power of Fuser is cut off after front cover is open The overheating safety device for customer The surface temperature of the Fuser Cover is under 80 degrees C LSU Laser Scanner Unit The LSU unit is controlled by video controller It scans the video data received from video control ler with laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC drum It is the core part of LBP The OPC dr
46. 10 NI 4 PLT SWRCH18A frame assy SCREW TAPTITE PWH B M3 L10 NI 33 PLT SWRCH18A SCREW TAPTITE PWH B M3 L10 NI 1 PLT SWRCH18A FRAME MP BRACKET SCREW TAPTITE PWH B M3 L10 NI 2 FEED PLT SWRCH18A FRAME MP HOLDER IDLE SCREW TAPTITE PWH B M3 L10 NI 2 FEED PLT SWRCH18A FRAME MP SOLENOID SCREW TAPTITE PWH B M3 L10 NI 1 PLT SWRCH18A 6 34 5 08 Phaser 3435 General Procedures and Information SCREW TAPTITE PWH B M3 L10 NI 3 PLT SWRCH18A Frame Dup Bracket Align SCREW TAPTITE PWH B M3 L10 NI 2 Dup PLT SWRCH18A Frame Dup Guide Upper SCREW TAPTITE PWH B M3 L10 NI 4 Dup PLT SWRCH18A COVER FRONT HOLDER SCREW TAPTITE PWH B M3 L10 NI 2 LOCKER PLT SWRCH18A COVER MIDDLE CAP SUB SCREW TAPTITE PWH B M3 L10 NI 1 ACTUATOR PLT SWRCH18A PBA COVER KEY SCREW TAPTITE PWH B M3 L10 NI 4 MENU_LCD PLT SWRCH18A COVER CAS SCREW TAPTITE PWH B M3 L10 NI 2 SETTE FRAME CASSETTE PLT SWRCH18A S5 WH BLDC MOTOR BRKT SCREW TAPTITE PWH 4 Long MOTOR S M4 L8 ZPC WHT SWRCH 168A S6 BH PLATE KNOCKUP CAM SCREW TAPTITE BH 1 Short KNOCKUP B M3 L6 ZPC WHT SWRCH18A S7 WH TRAY ASF INPUT SCREW TAPTITE PWH 1 Short UPPER GEAR PINION B M3 L6 ZPC WHT SWRCH18A SCREW TAPTITE PWH 2 B M3 L6 ZPC WHT SWRCH18A LCD COVER KEY SCREW TAPTITE PWH 2 MENU_LCD B M3 L6 ZPC WHT SWRCH18A GEAR PINION FRAME SCREW TAPTITE PWH 1 CASSETTE B M3 L6 ZPC WHT SWRCH18A 58 BRKT MOTOR BRKT GEAR SCREW TAPTITE BH
47. 1173 SOLENOID MP 1 5 9 6 HOLDER M PAD MP 1 5 9 7 019N00742 RPR FRICTION PAD 1 5 9 8 SPRING ETC EXIT ROLL FD 1 5 9 9 PLATE P KNOCK UP MP 1 5 9 10 PMO ROLLER CAM MP 1 5 9 11 RPR PAD CASSETTE 1 5 9 12 SPRING ES 2 5 9 13 HOLDER M SENSOR MP 1 5 9 14 PHOTO INTERRUPTER 1 5 9 15 PMO M ACT EMPTY MP 1 5 9 16 CBF HARNESS MPF SEN 1 5 9 17 130N01366 MEA PICK UP MP 1 HEP 19 5 9 17 1 130 01534 RUBBER PICK UP 1 5 9 17 2 HOUSING M PICK UP 1 5 9 17 3 HOUSING M PICK UP2 R2 1 5 9 18 GEAR M PICK UP MP 1 5 9 19 SPRING CS 1 5 9 20 GEAR M HOLDER MP 1 5 9 21 CAM M PICK UP MP 1 5 9 22 SHAFT P PICK UP 1 5 9 23 STOPPER M PICK UP R2 2 5 9 24 PMO IDLE PICK UP 2 5 9 25 SHAFT P CORE 2 5 9 26 BUSH M PICK UP R 1 5 9 27 BRACKET P PICKUP MP 1 Phaser 3435 5 08 5 19 Parts List PL 10 Main Drive Assembly 5 20 5 08 Phaser 3435 Parts List PL 10 Main Drive Assembly 5 10 0 007 01561 ELA UNIT MAIN DRIVE 1 5 10 1 MOTOR DC BLDC MAIN 1 REP 9 5 10 2 BRACKET P GEAR MAIN 1 5 10 3 BRACKET P MOTOR MAIN 1 5 10 4 GEAR OPC 93 61 1 5 10 5 GEAR OPC DRV 113 33 1 5 10 6 GEAR FEED RDCN 55 18 2 5 10 7 WASHER PLAIN 2 5 10 8 GASKET 2 Phaser 3435 5 08 5 21 Parts List PL 11 Fuser Drive Assembly 5 22 5 08 Phaser 3435 Parts List PL 11 Fuser Drive Assembly 5 11 0
48. 5 14 38 SCREW TAPTITE 3 5 14 39 1130 01489 THERMISTOR NTC ASSY 1 5 14 40 130 01490 THERMOSTAT 1 5 14 41 122 00260 LAMP HALOGEN 110V 1 5 14 41 122 00261 LAMP HALOGEN 220V 1 5 14 42 HARNESS FUSER 1 5 14 43 HARNESS FUSER 220 1 5 14 43 55 5 110 1 5 14 44 RING E 2 5 14 45 RING E 4 Phaser 3435 5 08 5 29 Parts List PL 15 Cassette Unit 5 08 Phaser 3435 PL 15 Cassette Unit Parts List MEA UNIT CASSETTE 1 5 15 1 ADJUST M CASSETTE L 1 5 15 2 ADJUST M CASSETTE R 1 5 15 3 GEAR PINION 1 5 15 4 2 UNIT HOLDER 1 5 15 4 1 z HOLDER M PAD 1 5 15 4 2 SHEET HOLDER PAD R2 1 5 15 4 3 IPR PLATE 1 5 15 4 4 5 RPR FRICTION 1 5 15 5 SPRING ROLL FD 1 5 15 6 PLATE P KNOCK_UP 1 5 15 7 SPRING CS 2 5 15 7 5 RPR PAD CASSETTE 1 5 15 8 2 1 5 15 9 CASSETTE 1 5 15 10 GUIDE M EXTENSION 12 1 5 15 11 PMO EXTENSION SMALL 1 5 15 12 5 PMO PLATE LOCKER 1 5 15 13 SPRING ETC LOCKER PLATE 1 5 15 14 COVER M SUB CST 1 5 15 15 INDICATOR M_CASSETTE 1 3435 5 08 5 31 Parts List This page is intentionally blank 5 32 5 08 Phaser 3435 General Procedures and Information 6 General Procedures and Information GP 1 Product Specifications dedans
49. 6 The above Block Diagram is explained that Host Side is made up of 1 Driver that is Windows application software translate printed data to one of printer language and create spooler file Web based Application that offer a various printer additional functions management of print 2 ing job printer administration Status monitor to monitoring the printer status by real time in Web independent environment on OS e Stand alone Application that is a similar Window software as same as above 2 Port Monitor that manages the network communication between spooler and Network Inter 4 face Card or various additional application and Network Interface Card this is at first make communication logical port manage the data transfer them from spooler to network port and offer the result of printing 6 32 5 08 Phaser 3435 General Procedures and Information Firmware Side is made up of 1 Network Interface Card is that relay the communication between Host and kernel using vari ous network protocol 2 Kernel is that manages the flow control of emulation procedure receiving data from Host or Network card and printing with engine amp rendering job 3 Emulation is that interprets the various output data from selected emulation 4 Engine is that prints rendered bit map data to paper with required size and type by Kernel And then for Job Spooling function for Multi User Multi Printing that is occurred in Network
50. 7 CON harness Figure 2 4 To remove the Electrodes first release REC Harness from the left side of the Electrode and then release the CON Harness from the right side of the Electrode as shown below harness Figure 3 4 12 5 08 3435 Repairs Adjustments 5 Remove the two screws securing the Input Guide and remove it Input guide Figure 4 6 Unplug the connector from the Input Guide and remove the one screw securing the Thermis tor and remove it Thermistor Figure 5 Phaser 3435 5 08 4 13 Repairs and Adjustments 7 Remove the three screws securing the Idle Gear Bracket and remove it Idle gear bracket Figure 6 8 Remove the one screw securing the Fuser Cover and release the Fuser Cover from the Fuser Frame Fuser cover Fuser frame Figure 7 4 14 5 08 Phaser 3435 Repairs Adjustments 9 Release the Fuser Gear and HR Bush and then remove the Heat Roller as shown below roller HR bush Figure 8 10 Remove the Jam Link Lever L R and Jam Holder L R and then remove the Pressure Roller as shown in figures 9 and 10 Jam link lever Jam holder Figure 9 Phaser 3435 5 08 4 15 Repairs and Adjustments 4 16 Figure 10 5 08 Jam link lever Jam holder Phaser 3435 Repairs and Adjustments REP 5 Top Cover Parts List on PL 2 WARNING Switch off the electricity to the machine Disconnec
51. B M LOCKER 1 53 5 TRAY M ASF INPUT 1 53 6 TRAY N LINK MP 2 537 INPUT UPPER 1 53 8 GEAR PINION 1 53 9 ADJUST M MPR 1 53 10 ADJUST M MPL 1 53 11 TRAY M ASF FOLDER 1 5 312 MP TRAY ASSEMBLY 1 REP2 Phaser 3435 5 08 5 7 Parts List PL 4 Rear Cover Assembly gt A 5 2 gt lt gt SR NN 3 6 t 4 5 1 5 08 3435 PL 4 Rear Cover Assembly Parts List 5 4 0 MEA COVER REAR 1 5 4 1 COVER REAR 1 5 4 2 UP 1 5 4 3 COVER M STACKER 1 5 4 4 5 GUIDE OUTPUT FUSER 1 5 4 5 STOPPER M STRAP 1 5 4 6 5 GUIDE OUTPUT UPPER 1 3435 5 08 5 9 Parts List PL 5 OPE Cover Assembly Phaser 3435 5 08 5 10 Parts List PL 5 OPE Cover Assembly 5 5 1 MEA COVER TOP 5 5 2 5 ASSEMBLY 5 5 3 SUB OPE 3435 5 08 Parts List PL 6 Frame 1 of 3 Transfer Roller 5 12 5 08 Phaser 3435 PL 6 Frame 1 of 3 Parts List 5 6 0 ELA HOU FRAME 220V 1 5 6 0 110 1 5 6 1 BASE 1 5 6 2 1 5 6 3 ELA HOU GUIDE DUP 1 16 5 6 3 1
52. E NUMBER COMMENT Please submit a marked up photocopy of the relevant pages CUSTOMER SATISFACTION QUESTION SET NOT VERY SATISFIED NEITHER DISSATISFIED VERY QUESTION APPLICABLE SATISFIED SATISFIED DISSATISFIED NOR DISSATISFIED DO YOU FIND THE MANUAL IS TECHNICALLY ACCURATE DO YOU FIND THE FORMAT OF THE MANUAL EASY TO USE WHAT IS YOUR OVERALL SATISFACTION LEVEL WITH THE MANUAL FOR OFFICE USE ONLY Global Knowledge amp Language Services Xerox Europe RECEIVED DATE Enterprise Centre PCS NUMBER Bessemer Road Hertfordshire 1HE England DUE DATE Attention Phil Hayes
53. EI AUTI dU OI rj 7 j 109 daad 429 ava AHL VIYOLOKLIXI L SAHT 244 tT NVA X4d 82 9 vC CC 02819 01 0189820 LT ST IT 61 LI SL EL 62561 awoon vij i ij vOIOLONLIXI Xj eee 54 5 NVA NIVIA i SENOLONLIX3 vi a uli tri ass quod is Nid PA SdAH EL 1 NOLLO3NNOO 140609 NN El i ti SR R PET YOLOW vuoronxaat Zi 3940 42405 D S 4j Misa ij EIER crudi VINOLONXAG 11 WD 2 Connection Diagram Phaser 3435 Figure 2 5 08 74 CELEELLEELLELLEELLEELLEERLLEELERLEELLLE EE ES D a 1 1 L1 3 TT _ UU o s us BL ETEETITEELTTEFTIEETITEETTEETTIEETTIEETIEETI 1 1 4 __ _ SN __ __ ins swat wao Bee DD ON ON ___ __ L ew awa O
54. ELA HOU FUSER DRIVE 1 5 11 1 BRACKET P FUSER 1 5 11 2 127 07560 MOTOR STEP MAIN 1 13 5 11 3 GEAR EXIT RDCN 87 24 1 511 4 RING E 1 511 5 RING E 2 5 11 6 GEAR FUSER RDCN IN 95 1 511 7 GEAR RDCN FUSER OUT 1 5 11 8 GEAR HUB CLUTCH 1 511 9 GEAR FUSER IDLE 1 Phaser 3435 5 08 5 23 Parts List PL 12 Duplex Unit N ANNE N X 5 24 5 08 Phaser 3435 PL 12 Duplex Unit Parts List 5 12 0 MEA UNIT DUPLEX 1 5 12 1 FRAME M DUP 1 512 2 BRACKET P ALIGN DUP 1 5412 3 BUSH M FEED DUP 4 5 12 4 ROLLER FEED DUP2 1 5 12 4 ROLLER FEED DUP 1 512 5 PULLEY 18 DUP 2 5 12 6 GEAR EXIT F DOWN 1 542 7 SCREW TAPTITE 2 5 128 RING C 1 512 9 BELT TIMMING 1 5 12 10 TERMINAL P GND DUP 2 5 12 11 GUIDE M UPPER DUP 1 5 12 12 SPRING TS 2 5 12 13 PCT SILP WASHER 4 5 12 14 ROLLER M IDLE DUP 2 5 12 15 SHAFT IDLE ROLL DUP 2 5 12 16 SCREW TAPTITE 4 T ELA UNIT ROLLER_DUP2 1 ELA UNIT ROLLER 1 3435 5 08 5 25 Parts List PL 13 Fuser Unit 1 of 2 Nm DNNN gs SONS Q 2 9452 5 gt ENS pL S gt S SE TER LLL PL 13 Fuser Unit 1 of 2 Parts List
55. ERTH IC RETINET 2 21 RAP 8 JAM DUPIE asset ee mo tee Hw 2 22 RAP 9 JAM DUPIEX ons nine tee eee uen ea 2 23 10 MultiFeeding HIT oae Ee S n ER 2 24 RAP 11 Paper Rolled in the Fuser 2 25 RAP 12 Paper Rolled on the OPC Drum eee 2 26 RAP 13 Fuser ENMON TRUM 2 27 RAP 14 LSU EmO a m 2 28 RAP 15 Fuser Drive Gear Damage iii 2 30 RAP 16 Paper EIN DIY 2 31 RAP 17 Paper Empty Without Indication 0022241 0 nnn 2 32 Cover lente 2 33 RAP 19 No Error Message When the Cover is Open 2 34 RAP 20 Defective Motor Operation 2 35 RAP 21 No POWEF tates 2 36 RAP 22 Printer Not Working 1 iusserunt dune danse nu 2 37 23 Printer Not Working 2 coercuit Patna nib En bit ups cu MG on 2 38 RAP 24 Abnormal Printing sinon nadia 2 39 RAP 25 SPOOL EMOT oreren a ete See r a te da 2 40 RAP 26 Multi Feed Error rait iei etant tra tance 2 41 27 No Paper Add Paper Error scccccccccccccccecssestssscetensacescdecebeneessasaseuendedaensndecedenensnenecdoc
56. For Prod Toner Low Warning Ready Low 10 Remains tridge 10K For Sale Toner Empty Warning Initialized at toner change Toner unin stalled Fuser 80K page Exhausted No Indication No Indication Replaced at Simplex Exhausted Transfer 70 Exhausted Indication No Indication Replaced at Roller Simplex Exhausted PickUP Roller 150K page Exhausted Indication No Indication Replaced at Simplex Exhausted Print Cartridge 1 Print Cartridge Main Defects White Point Black Point White or Black point on printing image Image contamination Dirty printing image Image Fainted Entire Image is fainted and vertical white line emerge Black Line Vertical black line emerge on printing image 2 Defect Symptoms Symptoms Criterion Remarks White Black Point Clean Up OPC 10 times if disappeared no failure System Setup gt If continuous failure Maintenance Clean Drum Image contamina Dirty printing image or contaminated reverse side tion Tonerleak Clean up OPC 10 times and inside of machine with cloth if age disappeared no failure Image Fainted After shake cartridge right and left 5 6 times if printing image is not fainted no failure Toner Exhausted Vertical Black Line Vertical thin line emerge if cartridge is scratched Customer fault 6 48 5 08 Phaser 3435
57. Form EH amp S 700 Rev 2 0 21 February 2008 North America Letter Format 5 700 Health amp Safety Incident Report Form for F I D N T IA L Page 2 Incidents Involving a Xerox Product when filled in Details of Incident Description Of Incident Check all that apply Smoke Describe quantity and duration of smoke Fire with open flames seen Electric shock to operator or service representative Physical injury illness to operator or service representative Describe OOL Other Describe MANDATORY DESCRIPTION above Provide a detailed description of all valid factors that may have contributed to the incident Hardware involved in the incident should be preserved and retained for further investigation should investigation be deemed necessary by EH amp S LIST INCIDENT DESCRIPTIONS AND SUPPORT DIAGRAMS DATA INCLUDED OR ATTACHED damage to customer property L Yes Describe Did external emergency response provider s such as fire department ambulance etc respond No Yes Identity i e source names of individuals Apparent cause of incident identify part that is suspect to be responsible for the incident Preliminary actions taken to mitigate incident Instructions E mail or fax both pages of this completed form to EH amp S e For incidents in Xerox Europe and Developing Markets East Middle East Africa India China and Hong Submit to Elain
58. GUIDE M FRONT DUPLEX 1 5 6 3 2 LEVER ACTUATOR EMPTY 1 5 6 3 3 PHOTO INTERRUPTER 1 5 6 3 5 SHEET GUIDE FRONT DU 1 5 6 3 6 CAM CATCH 2 5 6 3 7 PMO BUSHING 2 5 6 3 9 022302292 PICK UP 1 15 5 6 3 9 1 ROLLER IDLE PICK UP 2 5 6 3 9 2 HOUSING M PICK UP 1 5 6 3 9 3 ROLLER PICK UP 1 5 6 3 10 SHAFT PICK UP 1 5 6 3 11 CAM SHAFT PICK UP 1 5 6 3 12 PMO BUSHING_P U MP 1 5 6 3 13 1022 02293 ROLLER FEED 1 5 6 4 SHAFT FEED IDLE 1 REP 20 5 6 5 BUSH M FEED IDLE 2 5 6 8 005N01031 MEA UNIT CLUTCH 1 REP 20 5 6 8 1 SHAFT FEED 1 5 6 8 2 PMO HUB CLUTCH 1 5 6 8 3 SPRING TS 1 5 6 8 4 PMO COLLAR_SPRING 1 5 6 8 5 GEAR FEED 1 1 5 6 9 MEA UNIT BRACKET FEED 1 REP 20 5 6 9 1 BRACKET P FEED 1 5 6 9 2 GEAR IDLE 229 HELICAL 1 5 6 9 3 RING E 1 5 6 9 4 GEAR RETARD 39 19 1 5 6 9 5 GEAR T2 IDEL Z27 1 5 6 9 6 RING E 2 5 6 10 MEA UNIT GEAR PICK UP 1 5 6 10 1 GEAR PICK UP INNER 1 5 6 10 2 GEAR PICK UP OUTER 1 5 6 10 3 SPRING CS 1 Phaser 3435 5 08 5 13 Parts List PL 7 Frame 2 of 3 Transfer Roller 5 14 5 08 Phaser 3435 7 2 013 Parts List 5 6 11 SHAFT M FEED2 1 5 6 12 GEAR FEED2 227 1 5 6 13 RING E 1 5 6 14 PMO BUSHING FEED 3 5 6 15 022 02080 ROLLER FEED ROLLER 1 1 REP 20 5 6 17 PMO
59. JOSUAS au 10 Aue j J9 JOJ au 910J8q ued 1e 01 JO ped Japjoy 1eded ON episul 145 eu uo S 10 108 40 Aue Y09949 s aded y 3435 5 08 2 18 Status Indicator 5 RAP 6 JAM 1 Description 1 Paper is jammed in front of or inside the fuser 2 Paper is stuck in the discharge roller and in the fuser just after passing through the feed sen sor actuator Check and Cause 1 If paper is jammed in Replace the SMPS or Exit Sensor front of or inside the fuser 2 If paper is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defective 1 Replace the Main PBA 2 Reassemble the Actuator Feed and Spring Actuator if the movement is bad Figure 1 Phaser 3435 5 08 2 19 Status Indicator 5 SdAH JOSUAS Jaded au Ajeroeds3 Jo AUB j yed euj uo s 10 109 40 Aue 205098 pee seog SdAH pue Jojenjoe paa s
60. LATE E_SAW 1 5 6 51 GUIDE P TR 1 5 6 53 x SPRING ETC TR 2 5 6 54 PLATE P PUSH BUSHING 2 5 6 55 HOLDER M PTL R2 1 5 6 56 IPR P EARTH TRANSFER 1 REP 25 5 6 57 SPRING L HAWK 1 5 6 58 BUSH M TR L 1 5 6 59 PMO BUSHING_TR L 1 5 6 60 GROUND P EARTH 1 5 6 61 ELA UNIT FUSER 220V 1 5 6 61 ELA UNIT FUSER 110V 1 5 6 62 FOOT BACK 2 5 6 63 SPRING TS 3 5 6 64 HOLDER M ACT REGI 1 5 6 65 LEVER M_ACTUATOR REGI 1 5 6 66 LEVER M ACT DUP OUT 1 5 6 67 HOLDER M ACT FEED 1 5 6 68 SPRING TS 3 5 6 69 CBF HARNESS LSU S W 1 5 6 70 SHIELD P HVPS 1 17 5 6 71 z SHEET INSULATOR HVPS 1 17 5 6 72 112 00230 5 1 REP 17 5 6 73 CBF HARNESS SMPS 1 5 6 74 E CBF HARNESS ENGINE 1 5 6 75 CBF HARNESS PAPER EMP 1 5 6 76 PLATE LSU SUPPORT 1 3435 5 08 5 17 Parts List PL 9 MP Assembly Phaser 3435 5 08 5 18 PL 9 Assembly Parts List 5 9 0 ELA HOU MPF 1 19 5 9 1 1 5 9 2 MEA IDLE FEED 1 5 9 2 1 HOLDER M IDLE FEED 1 5 9 2 2 SPRING ETC EXIT LOWER IDLE 2 5 9 2 3 HOLDER M SHAFT IDLE 2 5 9 2 4 ROLLER IDLE FEED 1 5 9 2 5 SHAFT IDLE FEED 1 5 9 2 6 l COVER M IDLE FEED 1 5 9 3 SHEET GUIDE MP 1 5 9 4 GEAR IDLE 23 1 5 9 5 121N0
61. Moving parts can cause injury 1 Before removing the Side Cover Left Right remove the Rear Cover REP 3 Top Cover REP 5 2 Remove the one screw securing the Right Side Cover as shown below Figure 1 Phaser 3435 5 08 4 21 Repairs and Adjustments 3 Apply light pressure to the bottom of the Right Side Cover and pull it to the right side in the direction of arrows as shown below CAUTION Be careful not to damage the hooks when remove the Side Cover Left Right Figure 2 4 Remove the one screw securing the Left Side Cover as shown below Figure 3 822 BOB Phaser 3435 Repairs and Adjustments 5 Apply light pressure to the bottom of the Left Side Cover and pull it to the left side in the direc tion of arrows as shown below Figure 4 Phaser 3435 5 08 4 23 Repairs and Adjustments 6 If necessary pull the DIMM Cover in the direction of arrow and remove it as shown below DIMM cover Left side cover Figure 5 4 24 5 08 Phaser 3435 Repairs and Adjustments REP 8 Shield Controller Assembly Parts List on PL 1 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Shield Controller Assembly remove the Side Cover Left REP 7 2 Unplug the all connectors from the Mai
62. Must be no problem within 1 min at 1000V LV model 1500 Vac HV model 10mA Leaking Current under 3 5mA Running Current under 40A PEAK AT 25 COLD START under 60A PEAK In other condi Phaser 3435 5 08 6 27 General Procedures and Information tions Rising Time within 2Sec Falling Time over 20ms Surge Bi Wave 3kV Normal 6KV Common Environment Condition Operating temperature range 0 40 Maintaining temperature range 25 85 Preserving Humidity Condition 30 90 RH Operating atmospheric pressure range 1atm EMI Requirement CISPR FCC MIC C Tick e Safety Requirement IEC950 UL1950 CSA950 C UL NOM Semko Nemko CB CCC CCIB GOST EPA Power Save Fuser AC Power Control Fuser e coil gets heat from AC power The AV power controls the switch with the Triac a sem iconductor switch The ON OFF control is operated when the gate of the Triac is turned on off by Phototriac insulting part In other words the AC control part is passive circuit so it turns the heat er on off with taking signal from engine control part When the HEATER ON signal is turned on at engine the LED of PC501 Photo Triac takes the voltage and flashes From the flashing light the Triac part light receiving part takes the voltage and the voltage is supplied to the gate of Triac and flows into the Triac As a result the AC current flows in the e coil and heat is occurred On the other hand when the signal is off t
63. Phaser 3435 SERVICE MANUAL xerox D 708P89105 05 08 3435 Service Documentation 708P89105 05 08 Prepared by Xerox Europe Global Knowledge amp Language Services Enterprise Centre Box 17 Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU England 9 2008 Xerox Corporation All rights reserved the sphere of connectivity design and Phaser are trademarks of Xerox Corporation in the United States and or other countries NOTICE While every care has been taken in the preparation of this manual no liability will be accepted by Xerox Europe arising out of any inaccuracies or omissions All service documentation is supplied to Xerox external customers for informational purposes only Xerox service documentation is intended for use by certified product trained service per sonnel only Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation Customer performed service of equipment or modules components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment You should consult the applicable warranty for its terms regarding customer or third party provided service 05 08 Phaser 3435 Service Procedures Introduction Safety Precautions iii ESD Precautions ad CE EX
64. Printe DigitabPrinit r Digital Printer Digital Prinit r 1 Toner leakage due to improperly Replace the print cartridge sealed print cartridge 2 If the transfer roller is contaminated stains on the face of page will occur Replace the transfer roller Figure 1 3 18 5 08 Phaser 3435 Image Quality IQ 15 Stains on Back of Description The back of the page is stained at 57 or 92 mm intervals Digital Printer Digital Printer Digital Printer 1 57mm Transfer roller is Replace the transfer roller contaminated 1 Replace the transfer roller if contaminated severely T MN MN 2 Disassemble the fuser and clean N NEM the H R Heat Roller and P R Pressure roller And check the area between H R and Thermistor If contaminated clean the area not to be deformed Figure 1 Phaser 3435 5 08 3 19 Image Quality IQ 16 Blank Page Print Out 1 Description Blank page is printed Check and Cause 1 Check if the Ground OPC is Bad ground contacts in OPC and or defective set inside left side print cartridge 2 Remove contamination of the terminals of the print cartridge and the unit Figure 1 3 20 5 08 Phaser 3435 Image Quality 17 Blank Page Print Out 2 Description 1 Blank page is printed 2 One or several blank pages are printed 3 When the printer turns on several blank pages
65. SIIN 4334 SOILdO XON3X pv peyejsu JequinN S 9529 EHS 700 Health amp Safety Incident Report Form gt for Incidents Involving a Xerox Product For incidents in Canada EH amp S Office Use ONLY 1 PIPEDA consent given DJ YES EH amp S Incident Reference Number PIPEDA is the Canadian Personal Information Protection and Electronic Documents Act Date Of Incident mm dd yy Product Description Model or Product Product Serial Number Serial Number s of Accessory ies Installation Date Total Copy Meter Date of last service maintenance List damaged and affected part s of the machine by description and part number Description Part Number Location of product and affected part s Customer Identification Customer Name of Customer Contact Person Address E mail Telephone Fax Customer Service Engineer Identification Name required for Xerox serviced equipment Employee E mail Location Phone required for Xerox serviced equipment Individual Providing Notification Name Title Telephone Number Organization E Mail Mailing Address Report Submitted Required information is preceeded by asterisk title shown in red turquoise wash background
66. TOR_SMPS 1 EP 11 5 1 31 112 00229 5 5 220V 1 EP 11 5 1 31 112 00228 5 5 110V 1 EP 11 5 1 32 117 01769 CBF POWER CORD 220V 1 5 1 32 105 02072 CBF POWER CORD 110V 1 5 1 33 CABLE 3 5 1 34 l ELA UNIT DUPLEX DRIVE 1 10 097 01539 OPTIONAL TRAY NOT SHOWN 1 144N00159 OPTIONAL MEMORY 128Mb NOT SHOWN 1 144N00139 OPTIONAL MEMORY 256Mb NOT SHOWN 1 Phaser 3435 5 08 5 3 Parts List PL 2 Cover Assembly 5 4 5 08 Phaser 3435 Parts List PL 2 Cover Assembly 5 2 0 1 5 2 1 MIDDLE 1 18 5 2 1 1 MIDDLE 1 5 2 1 2 5 ACTUATOR 1 5 2 1 3 SUB ACTUATOR 1 5 2 2 1 5 5 2 2 1 COVER M_ 1 5 2 2 2 PMO STACKER RX 1 5 2 2 3 PMO SUB STACKER 2 5 2 3 MEA COVER FRONT 1 5 2 4 MEA COVER SIDE L 1 7 5 2 4 1 COVER M SIDE L 1 5 2 4 2 COVER M DIMM 1 5 2 5 SIDE 1 7 5 2 6 5 1 3 3435 5 08 5 5 Parts List PL 3 Front Cover Assembly 5 6 5 08 Phaser 3435 PL 3 Front Cover Assembly Parts List 5 3 0 FRONT 1 531 COVER M FRONT 1 532 HOLDER M LOCKER 1 53 3 SPRING ETC CIS C2 1 534 KNO
67. UEN 3 12 LORON OKOA O M 3 13 IQ 1T Ghost T ar EE 3 14 PE 3 16 IQ 13 Ghost 3 3 17 IQ 14 Stains on the Face Page nus onde aie 3 18 IQ 15 Stains on Back of Page erro 3 19 IQ 16 Blank Page Print Out 1 pt er atn qp ere eee 3 20 IQ 17 Blank Page Print OUR e 3 21 IQ 18 Wrong Print Position encens 3 22 IQ 19 Curved Vertical Line aca etti cic crit ccn 3 23 IQ 20 Signs and Measures of Poor Toner Cartridge 3 24 LEON TONER OTRA 3 27 Phaser 3435 5 08 3 1 Image Quality 3 2 This page is intentionally blank 5 08 Phaser 3435 Image Quality IQ 1 Test Patterns This product has the several sample patterns for maintenance With the sample patterns check the existence of the abnormality The patterns help to regularly maintain the product Printing a Demo Page Print a demo page or a configuration sheet to make sure that the printer is operating correctly Press the Menu button to select Information gt Demo Page XEROX Li Quality amp Value Qualit et Valeur Qualit convenienza Gutes Preis Leistungs Verh ltnis Calidad Valor Qualidad y Valor The Phaser 3435 is a depentable Business La impresora Phaser 2435 es una Impresora printer
68. When download complete set will be automatically power Normal On Off and it ll Warming Up Download method In Dos Prompt types Usblist2 Rom file name and Press Enter 5 In LCD Flash Upgrade message will be show up LCD Panel In LCD Update Image Please Wait message will be show up When download complete set will be automatically power On Off and it ll Warming Up While Pressing Stop key Power the Printer In Dos Prompt types Usblist2 Rom file name and Press Enter LED Panel Status LED Slow blink Status LED 8 LED both blink When download complete set will be automatically power On Off and it ll Warming Up Boot Download While Pressing Stop key Power the Printer method After verify the m essage Download Mode Press Stop key Press Stop Key Verify the message Download Mode Plese Send IMG LCD Panel 5 In Dos Prompt types Usblist2 Rom file and Press Enter In LCD Update Image Please message will be show up When download complete set will be automatically power On Off and it ll Warming Up Reset method In LCD Update Image Please message will be show up Status LED Slow blink Fast nk then print out LED Panel configuration page Check the OS version and total ge value is 0 In LCD Update Image Please message will be show up In LCD mess
69. age Printing then print out LCD Panel configuration page Check th e OS version and total pa ge value is 0 Please set power Figure 1 Phaser 3435 5 08 6 41 General Procedures and Information Firmware Upgrade Method If the firmware needs to be upgraded the firmware file and usbprn file are requested Check that the machine is in a Ready condition with the power on The firmware can be upgrad ed by the following methods 1 CentreWare Internet Services 2 USB Cable e Save the firmware file to the laptop Connect a USB cable between the port on the rear of the machine and the laptop Drag and drop the upgrade file hd onto the dltool exe icon e ADOS command window will open and the upgrade file will be submitted to the machine The upgrade should complete in approximately 5 minutes 3 USB Cable Case Save attached file at certain directory Start Download Rom file usbprbs b255 706 fls on Dos Mode and push the enter key Once Download is finished Reset Printer is indicated on LCD window Download finished power ON OFF 6 42 5 08 Phaser 3435 General Procedures and Information GP 7 Tips for Avoiding Paper Jams By selecting the correct media types most paper jams can be avoided Ensure that adjustable guides are positioned correctly Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside wall of the tray Do no
70. als 1 If the LCD control panel is damaged it is possible for the liquid inside the display to leak Contact with skin should be avoided wash any splashes from eyes or skin immediately and contact your doctor If the liquid gets into the mouth or is swallowed see a doctor immediately 2 Please keep print cartridges away from children Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire 1 Use only the correct voltage failure to do so could damage the machine and potentially cause a fire or electric shock 2 Use only the power cable supplied with the machine Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire 3 Do not overload the power socket this could lead to overheating of the cables inside the wall and could lead to a fire 4 Do not allow water or other liquids to spill into the machine this can cause electric shock Do not allow paper clips pins or other foreign objects to fall into the machine these could cause a short circuit leading to an electric shock or fire hazard 5 Never touch the plugs on either end of the power cable with wet hands this can cause elec tric shock When servicing the machine remove the power plug from the wall socket 6 Use caution when inserting or removing the power connector The power connector must be inserted completely otherwise a poor contact could caus
71. ansfer lamp and Transfer Roller PTL sends a light to the OPC drum makes the current on the drum surface to low and improve the transfer efficiency The trans fer roller delivers the toner of the OPC drum to the paper TR Voltage 1 3KV 5 1 20KV 10 In cleaning e Transfer Trigger Current 6 5 micro amps 5 Transfer Efficiency 8596 or more All environment preferable media e Voltage System Voltage PWM Control System e Transfer Roller Material NBR FOAM ROLL Structure Mono layer Resistance 07 07 ohms N N Hardness 40 396 ASKER C Valid length 224 2 0 5 Omm OD 15 0 0 5mm SHAFT Material SUM 24L Non electrolysis Ni Coating Life Span Print over 70 000 sheets in 15 30 degrees C Phaser 3435 5 08 6 15 General Procedures and Information Driver Assembly Motor Spec BLDC 62 dia 55 dia Motor 2 2 Bipolar 42 dia Motor 2 2 Bipolar e Pull Out Torque BLDC 62 dia 1500 gf cm based on actual value or more 1342 4rpm 1 8A PM 55 dia 1490gf cm based on actual value or more 711pps 0 9A PM 42 dia 240gf cm based on actual value or more 1850pps 0 6A e TORQUE MARGIN Tp o Tsys BLDC 62 dia Motor 1500 1100 gf cm 1 36 PM 55 dia Motor 1490 1053 gf cm 1 41 PM 42 dia Motor 240 165 gf cm 1 45 Driving Frequency BLDC 62 dia Motor 1342 4 1006 8 Clock PM 55 dia Motor 888 75 711 pps PM 42 dia Motor 1156 25rpm 1850 pps e I
72. cally designed to print 7K sheets with 596 image If it prints more than 8K sheets with 296 coverage a background can occur The A S is not guaranteed if using 2 1 led print cartridge b d a recyled the print cartridge 3 Has the life span of the print Replace the print cartridge when cartridge ended the life span of it has been ended 4 15 the movement Up and Down Clean the bushing part of the of the transfer roller smooth transfer roller 1 If the problem is still not solved 5 Is the HVPS normal replace the print cartridge 2 Gently shake the print cartridge Figure 1 Phaser 3435 5 08 3 13 Image Quality IQ 11 Ghost 1 Description Ghost occurs at 95 mm intervals of the OPC drum in the whole printing 8 14 Digital Printer Digital Printer Digital Printer Check and Cause 1 Bad contacts caused by contamination from toner particles between high voltage Clean the terminals when terminal in the main body and the contaminated by toner particles electrode of the print cartridge 2 Bad contacts caused by contamination from toner particles Occur in the print cartridge between high voltage terminal in the main replace the print cartridge and body and the one in the try to print out HVPS board 3 The life of print cartridge is expired Replace the engine board if not solved by the above directions 1 2 If not solved by the direction 3 4 T
73. connector Duplex guide housing Figure 2 4 Pull the Feed Roller from the Bushing gt Bushing Figure 3 Phaser 3435 5 08 4 43 Repairs and Adjustments REP 17 HVPS Housing Parts List on PL 6 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the HVPS Housing remove the Duplex Drive Assembly REP 10 Unplug the HVPS Connector REP 11 Pick Up Roller Assembly REP 15 Duplex Guide Housing REP 16 2 Remove the eight screws securing the HVPS Housing as shown below HVPS housing Figure 1 4 44 5 08 Phaser 3435 Repairs Adjustments 3 Unplug the connector for connector PBA and SMPS first Unplug the other Connections Duplex motor f Lee ST Connection PBA amp SMPS Duplex guide housing PRE 2 gt Figure 2 4 necessary remove the three screws securing the HVPS and remove it Shield Figure 3 Phaser 3435 5 08 4 45 Repairs and Adjustments REP 18 Cover Mid Front Parts List on PL 2 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Cover Mid Front remove the
74. control panel menus can be set while the printer is in use 1 Qr d cx Press Menu until the valid menu appears on the bottom line of the display and press OK Press the Scroll buttons until the desired menu item appears and press OK If the menu item has sub menus repeat step 2 Press the Scroll buttons to access the desired setting option or the required value Press OK to save the selection An asterisk appears next to the selection on the display indicating that it is now the default Press Stop to return to Standby mode After 60 seconds of inactivity no key being pressed the printer automatically returns to Standby mode Menu overview The control panel menus are used to configure the printer The control panel provides access to the following menus Phaser 3435 5 08 6 37 General Procedures and Information 6 38 Information Menu Map Configuraton Demo Page PCL Font List PS3 Font List EPSON Font Graphic Resolution Darkness Image Enhance System Setup Language Power Save Auto Continue Jam Recovery Altitude Adi Auto CR Job Timeout Maintenance Clear Setting Figure 1 5 08 Layout Orientation Simplex Margin Duplex Duplex Margin Paper Copies Paper Size Paper Type Paper Source Tray Chaining Emulation Emulation Type Setup Network TCP IP EtherTalk NetWare Ethernet Speed Wireless Clear Setting Network Info Phaser 3435 Basic Operation of Panel Ge
75. cture date and serial number of print cartridge are different permissible range 1 Error message LCD window related in a toner sensor It explains a message related in toner sensor in a LCD Invalid Toner Contents It is displayed when a supplier is different between a print cartridge and a machine If this message is shown up a printing process cannot operate Phaser 3435 5 08 6 49 General Procedures and Information Solution Install a suitable print cartridge the same supplier s unique key has been applied Low Toner Contents This message shows up when a message remaining toner 10 is displayed in a cartridge count information Solution It means that a toner in the print cartridge has been almost ended Prepare the new print cartridge Replace Cartridge 6 50 Contents It means the life span of a print cartridge except a toner part has been ended Even though a case that a toner is refilled the rest of major parts have been ended so entire print cartridge might be replaced Solution If an Print Cartridge Life cycle Problem in a worst case a toner overflows and it may cause a system fail Therefore recommend a user to replace a print cartridge 5 08 Phaser 3435 General Procedures and Information GP 12 Control Panel Control Panel Functions 1 Menu Enters menu mode and scrolls through the available menus 2 Scroll Buttons Scroll through the options available in t
76. d Wartung sanweisungen gesundheitliche Sch den m glicherweise sogar schwere Verletzungen zur Folge haben kann AVISO Un aviso se utiliza siempre que un procedimiento de operaci n o mantenimiento pr c tica o condici n puede causar da os personales si se respetan estrictamente WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury DANGER Mettez la machine hors tension D connectez le cordon d alimentation de l alimenta tion du client lorsque vous r alisez des t ches qui ne n cessitent pas d lectricit L lectricit peut tre l origine de blessures voire d un accident mortel Les pi ces amovibles peuvent tre l origine de blessures AVVERTENZA Spegnere la macchina Scollegare il cavo di alimentazione dall alimentatore quando si eseguono attivit che non richiedono elettricit L elettricit pu causare morte o lesioni personali Le parti in movimento possono causare lesioni personali VORSICHT Schalten Sie die Stromversorgung der Maschine ab Ziehen Sie das Stromkabel ab wenn Sie Aufgaben ausf hren f r die keine Stromversorgung ben tigt wird Stromschl ge k n nen Todesf llen oder Verletzungen verursachen Bewegliche Teile k nnen zu Verletzungen f hren AVISO Apague la electricidad de la m quina Desconecte el cable de alimentaci n el
77. d in the tray 1 Figure 2 If the paper is not move when you pull or if you do not see the paper in this area check the fuser area around the print cartridge 3 Insert the tray 1 into the printer until it snaps into place Printing automatically resumes In the Optional Tray 2 1 Pull the optional tray 2 open 2 Remove the jammed paper from the printer Figure 3 If the paper is not move when you pull or if you do not see the paper in this area stop and go to step 3 Pull the tray 1 half 4 Pull the paper straight up and out 2 8 5 08 3435 Status Indicator 5 Figure 4 5 Insert the trays back into the printer Printing automatically resumes In the Multi Purpose Tray 1 paper is not feeding properly the paper out of the printer Figure 5 2 Open and close the front cover to resume printing Around the Print Cartridge 1 Open the front cover and pull the print cartridge out Phaser 3435 5 08 2 9 Status Indicator RAPs Figure 1 2 Remove the jammed paper by gently pulling it straight out Figure 2 3 Replace the print cartridge and close the front cover Printing automatically resumes In the Paper Exit Area 1 Open and close the front cover The jammed paper is automatically ejected from the printer 2 Gently pull the paper out of the output tray 2 10 5 08 Phaser 3435 Status Indicator 5 Figure 1 If you do not see the jammed pa
78. dditional printing function are realized in 1 Web environment 2 Window environment On addition Kernel informs a status of printing status and printer status to user made printing job with the Status Monitor Phaser 3435 5 08 6 33 General Procedures and Information GP 4 Screws Used in the Printer No Location Description amp Specification 51 SCREW 3 Short MACHINE BH M3 L6 ZPC WHT SWRCH18 A SCREW 2 MACHINE BH M3 L6 ZPC WHT SWRCH18 A S2 PH SHIELD PARRALLEL SCREW MACHINE PH M3 L8 NI 2 Long PORT PLT SWRCH18A FP S3 WH SCREW TAPPING PWH 4 Long 2 M3 L8 ZPC BLK SWRCH18A SCREW TAPPING PWH 1 2 M3 L8 ZPC BLK SWRCH18A S4 WH COVER MIDDLE FRAME SCREW TAPTITE PWH B M3 L10 NI 6 Long BASE PLT SWRCH18A COVER REAR SCREW TAPTITE PWH B M3 L10 NI 4 PLT SWRCH18A COVER SIDE L SCREW TAPTITE PWH B M3 L10 NI 1 PLT SWRCH18A COVER SIDE R SCREW TAPTITE PWH B M3 L10 NI 1 PLT SWRCH18A COVER TOP SCREW TAPTITE PWH B M3 L10 NI 4 PLT SWRCH18A DUP DRIVE ASS Y FRAME SCREW TAPTITE PWH B M3 L10 NI 3 BASE PLT SWRCH18A DUP FAN FRAME SCREW TAPTITE PWH B M3 L10 NI 1 PLT SWRCH18A MAIN DRIVE SCREW TAPTITE PWH B M3 L10 NI 6 ASS Y FRAME BASE PLT SWRCH18A SHIELD CONTROL SCREW TAPTITE PWH B M3 L10 NI 3 LER FRAME BASE PLT SWRCH18A SHIELD SMPS FRAME SCREW TAPTITE PWH B M3 L10 NI 3 BASE PLT SWRCH18A Frame Base Fuser SCREW TAPTITE PWH B M3 L
79. dow or LED to inform the error status of the user To recover the heat error The heat error recovery is operated automatically when the error is only caused by Low Heat Error not the Heat Errors in Warm up state and the Over Heat Error If an error happens then the engine memorizes a present temperature In case of Low Heat Error the maximum heat is supplied to the fixing unit When a specified time is elapsed the engine detects the temperature again If the present temperature is higher than the memorized temperature the error is recovered In case of Over Heat Error no heat is supplied to the fixing unit When a specified time is elapsed the engine detects a present temperature again If the present temperature is a specified degree lower than the memorized temperature the error is recovered LSU LSU receives the image data from PVC or HPVC and make the latent image on OPC sur face It uses the dual beam LD1 and LD2 But the control method of them is the same Just in comparison with the single beam the dual beam has the half of LSUs frequency gt The frequency of the dual beam the frequency of the single beam 2 The errors related to LSU are as follows By LReagy When the printing is started the engine drives the polygon motor of LSU After the specified time is elapsed if the motor is not in a ready status the engine detects the error that the polygon motor is not in a ready status If this error happens the engine
80. dual potential 130 V or less initial Control Type Bias PWM Control Roller material Conductive elastic roller Conductive NBR SBR Structure Mono layer Surface UV process Resistance 0 75 06 5 0 06 Hardness 50 degrees 3 degrees Length 230 mm OD 12 0 0 05 mm Material SUM 24L Non electrolysis Ni Coating Shaft OD 6 0 0 05 mm Driver Gear Driver Pressure L 300 gf R 350 gf Roller surface roughness Ra 1 8 um or less shaft direction Roller life 10 000 sheets or more Roller Voltage 1 25 1 70 KV Engine H W Specifications Main Board The Engine Board and the Controller Board are in one united board and it is consisted of CPU part and print part in functional aspect The CPU is functioned as the bus control handling drivers and PC interface The main board sends the Current Image of Video data to the LSU and manages the conduct of Electrophotography for printing It is consisted of the circuits of the motor paper feed pass driving clutch driving pre transfer lamp driving current driving and fan driving The signals from the paper feed jam sensor and paper empty sensor are directly inputted to the main board 6 20 5 08 Phaser 3435 General Procedures and Information Asic SPGPv3 CPU Core 1020 32KB instruction cache and 32KB data cache Operating Frequency CPU Core over 300MHz System Bus 100 2 SDRAMC 32Bits Only
81. e Grange e mail ehs europe xerox com or fax 44 0 1707 35 3914 Intelnet 8 668 3914 e For incidents in North America and Developing Markets West Brazil Mexico Latin America North and Latin America South Submit form to Doris Bush e mail usa xerox ehs xerox com or fax 888 845 0908 1 585 422 7918 Intelnet 8 222 7734 Required information is preceeded by asterisk title shown in red turquoise wash background Form EH amp S 700 Rev 2 0 21 February 2008 North America Letter Format PUBLICATION COMMENT Please copy this master sheet and use it to help us to improve this publication We would like you to tell us about improvements to its accuracy format and quality Please give specific references i e page numbers and figure numbers and attach marked up photocopies wher ever possible If you have identified a solution please include your suggestions with your reply Please also answer the customer satisfaction question set When you have completed the PCS send it by internal mail to the address below You will receive an acknowl edgement and feedback on your comments Please ensure that your and CBU District location code are fully completed NAME OPERATING COMPANY JOB TITLE ENGINEER NUMBER CBU DISTRICT LOCATION CODE CONTACT TELEPHONE NUMBER DATE PRODUCT AND PUBLICATION PUBLICATION REVISION SOFTWARE REVISION LEVEL TITLE DATE PAG
82. e overheating and possibly leading to a fire When removing the power connector grip it firmly and pull 7 Take care of the power cable Do not allow it to become twisted bent sharply round corners or otherwise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire or exposed wires could cause an electric shock Replace a damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can corrode the coating on the power cable weaken the cover or exposing wires causing fire and shock risks 8 Ensure that the power sockets and plugs are not cracked or broken in any way Any such defects should be repaired immediately Take care not to cut or damage the power cable or plugs when moving the machine 9 Avoid damp or dusty areas install the machine in a clean well ventilated location Do not position the machine near a humidifier Moisture and dust build up inside the machine can lead to overheating and cause a fire 10 Do not position the machine in direct sunlight 11 Do not insert any metal objects into the machine through the ventilator fan or other part of the casing it could make contact with a high voltage conductor inside the machine and cause an electric shock Handling Precautions The following instructions are for your own personal safety to avoid injury and so as not to dam age the machine 1 Ensure the machine is installed on a level s
83. e serial communication 2 0 Flash ROM PHY IC USB IC SPGPv3 At ASIC SDRAM aL SRAM Figure 1 6 22 5 08 Phaser 3435 General Procedures and Information Flash Memory stores the system program and downloads system program through the PC Interface Capacity 16M Byte NOR Flash Access Time 90ns Page read Time 25ns SDRAM is used as swath buffer system working memory area etc while Printing Capacity The 64M Bytes is for this model 64M Printing System Working Memory Area Sensor Input Circuit Paper Empty Sensing The Paper empty sensor Photo Interrupter on the HVPS informs the state of paper to CPU whether it is empty or not with operation of the actuator When cassette is empty it detects the fact by reading the E20 of CPU and then informs the fact by displaying the RED MP Sensing By operation of Actuator on the frame an individual MP Sensor Photo interrupter informs the state of paper to CPU whether it is empty or not It reads the D17 of CPU for recognizing paper in MP and paper is fed from MP if there is Paper Feeding With Print Cartridge Sensing When paper passes the actuator feed sensor part it detects the signal of Photo inter rupter informs the paper feeding state to CPU and then sprays the image data after cer tain time If it doesn t detect the feed sensor within 1sec after paper is fed paper is occurred LED will be display RED color The
84. ecycled print cartridge 2 Check whether the state of the terminal assembly is nor mal Phaser 3435 5 08 3 25 Image Quality Fault Signs Table 1 Cause amp Check Solution Ghost amp Image Con tamination printed image is too light or dark or partially contami nated black Totally contaminated black Black image printed out The density of printouts is too dark and ghost occurs 1 The printed image is too light or dark or partially con taminated black 1 Check whether foreign substance or toner are stuck to the terminal point of con tact of the print cartridge 2 Check whether the terminal assembly is normal 2 Totally contaminated black Black image printed out 1 Check whether foreign substances are stuck to the terminal point of contact of the print cartridge and the state of assembly Espe cially check the charged roller terminal 3 The printed image is dark and ghost occurs 1 Check foreign substance attached to the terminal point of contact of the print car tridge and the state of assem bly Especially check the developing roller terminal 1 All of 1 2 3 above 1 Remove toner and foreign substances adhered to the con tact point of the print cartridge 2 The contact point of the unit facing that of the print cartridge also must be cleaned 3 If the terminal assembly is unsafe Fully stick the terminal to o
85. ed electricity Electricity can cause death or injury Moving parts can cause injury 1 Take outthe Cassette 2 To remove the Pick Up Roller Assembly first lift the notch attached to the Pick Up Roller Assembly from the Shaft then slide the Pick Up Roller Assembly from left to right and it will be released completely as shown below Pick up roller assembly Figure 1 3 To remove the Shaft first release the locker and slide the Shaft from left to right then lift the notch attached to the Cam so that it s released from the Shaft Then release the Bush from the Shaft and remove the Shaft from the Duplex Guide Housing as shown in Figure 2 4 40 5 08 Phaser 3435 Repairs Adjustments Figure 2 4 41 5 08 Phaser 3435 Repairs and Adjustments REP 16 Duplex Guide Housing With Feed Roller Parts List on PL 6 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Duplex Guide Housing remove the Pick Up Roller Assembly REP 15 2 Remove the two screws securing the Duplex Guide Housing Duplex guide housing ie j Figure 1 4 42 5 08 Phaser 3435 Repairs Adjustments 3 Unplug the one connector Photo Interrupter and remove the Duplex Guide Housing with Feed Roller as shown below Photo interrupter
86. eneess 2 42 28 Open Cover E 2 43 RAP 29 Fuser Door Open dns 2 44 nd and 2 45 RAP 31 Scan Lock EOF 2 mnm 2 46 Phaser 3435 5 08 2 1 Status Indicator 5 This page is intentionally blank 2 2 5 08 Phaser 3435 Status Indicator 5 RAP 1 LED Status Error Off The printer is off line and cannot print printer is in power save mode When data is received it switches to on line automatically Green On The printer is on line and can receive data from the computer Blinking When the backlight blinks slowly the printer is receiving data from the puter When the backlight blinks quickly the printer is receiving and printing data Red On print cartridge is totally exhausted Remove the old print cartridge and install a new one paper jam has occurred To solve the problem go to RAP 4 Paper Jams front cover is open Close the front cover There is no paper in the tray Load paper in the tray The printer has stopped printing due to a major error Check the display mes sage for details on the meaning of the error message Blinking minor error is occurring and the printer is waiting for the error to be cleared Check the display message When the problem is cleared the printer resumes printing The print cartridge is low O
87. et the On off switch to Off position 0 2 Clean the top of the front panel and the keys with a lint free cloth moistened with isopropyl alcohol or a spray on cleaning product 3 Leave the product on for a few seconds before wiping it off Cleaning the Covers It is advisable to clean all the covers during a maintenance visit 1 Set the On Off switch to Off position O 2 Clean the external areas of the covers with a lint free cloth moistened with isopropyl alcohol or a spray on cleaning product 3 Leave the product on for a few seconds before wiping it off 1 4 5 08 Phaser 3435 Service Procedures SCP 3 Troubleshooting Procedure of Checking the Symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer No Power Power Module error Main PBA error LCD Panel error Yes Refer to Error Message to Image Quality Yes Figure 1 Phaser 3435 5 08 1 5 Service Procedures SCP 4 Final Actions After the machine has been re assembled perform the steps that follow 1 2 3 Exercise the machine in all modes Make a proof copy or print of a customer document If any of the customers selections were changed return them to the customers preferred set tings Mark off any hardware software options and modifications installed and or enabled in the Service Log Book Refer to GP 13 At the
88. first service and at any subsequent service where changes are made or options are added print the configuration report and store it with the machine log book Discard any pre vious versions of the configuration report Remove and destroy any copies of test patterns Complete the machine service log book refer to GP 13 Service Log Ensure the machine and service area are clean before leaving the customer premises Provide customer training if required 5 08 Phaser 3435 SCP 5 Consumables Replacement Parts To avoid print quality and paper feed problems resulting from worn parts and to maintain the print er in top working condition the following items will need to be replaced at the specified number of pages or when the life span of each item has expired Pick up Roller 150K Pages Transfer Roller 70K Pages Fuser 80K Pages Print Cartridge 10K Pages Sales 4K Pages Initial Phaser 3435 5 08 1 7 Service Procedures This page is intentionally blank 1 8 5 08 Phaser 3435 Status Indicator 5 2 Status Indicator 5 RAP 1 LED Status Error eden 2 3 2 Error MESA een E EEE 2 4 RAP Nothing Displayed on LCD iii 2 6 RAP 4 Paper Jams en nent MT Ud M Uu MUI IU RDUM 2 7 RAP 5JAM O en ee a de on ie oad 2 17 aiu lu t 2 19 RAP 7 JAM 2 P
89. foil or a comparable conductive material 7 Immediately before removing the protective shorting material from the leads of a replacement ESD touch the protective material to the chassis or circuit assembly into which the device will be installed 8 Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity sufficient to damage an ESD vi 5 08 Phaser 3435 Introduction Translated Warnings The following is a list of all warnings used in this manual translated into French German and Spanish WARNING A warning is used whenever an operating or maintenance procedure practice condition or state ment if not strictly observed could result in personal injury DANGER Une note Danger est utilis e chaque fois qu une proc dure d utilisation ou de mainte nance peut tre cause de blessure si elle n est pas strictement respect e AVVERTENZA Un segnale di avvertenza utilizzato ogni volta che una procedura operativa o di manutenzione una pratica una condizione o un istruzione se non strettamente osservata potrebbe causare lesioni personali VORSICHT Weist darauf hin dass ein Abweichen von den angef hrten Arbeits un
90. gine Interface parts and it functions as Bus Control Handling drivers amp PC Interface by CPU Memory Access supports 16bit Operation and Program Memory 32MB and Working Memory as well The paper path is consisted of 250 sheets Cassette containing friction Pad pickup roller feed roller for functioning as registration Earth transfer for guiding the transfer inlet Guide Tr for guiding sheets between transferring and fixing Fuser Exit Assy The driving device is consisted of f55 BLDC motor OPC Pick up Feed Gear Train con nected with Mounting member System Layout Roller Exit Roller Heat Duplex Figure 1 6 8 5 08 Phaser 3435 General Procedures and Information Feeding Section Feeding Method Universal Cassette Feeding Standard Centre Loading Feeding Capacity Cassette 250 Sheets 750 201 Standard Paper Cassette Figure 2 MPF Figure 3 Transfer Assembly n Warranty Life time Within 70 000 sheets printing Phaser 3435 5 08 6 9 General Procedures and Information Figure 4 Driver Assembly MAIN Motor assembly is for Cassette MPF and Print Cartridge EXIT Motor assembly is for fuser exit roller and the initial duplex feeding 6 10 5 08 Phaser 3435 General Procedures and Information Drive assembly Figure 5 Connection PCB Duplex motor Figure 6 Fuser Assembly Fusing Type Lamp Heat Roller 28 3 with 0
91. hake it By doing this you can temporarily reestablish printing operations Tray 1 Paper Empty There is no paper in the tray 1 Load paper in the tray 1 Tray 2 Paper Empty Phaser 3435 There is no paper in the optional tray 2 5 08 Load paper in the optional tray 2 2 5 Status Indicator 5 Jaquud ay 10049101411 Jaquud au pueog ulew 100q 1 01 Al ayy 100qa1 01 1 pai euuoo ayy Assy ON ON pieog uley ay 01 gt 1 ajqe2 gt 5340 24 2942 Sa paKejdsip 121943 2942 3 Nothing Displayed LCD Figure 1 3435 5 08 2 6 4 5 Clearing Paper 5 Paper Jam 0 Open Close Door Status Indicator 5 In the paper feed area tray 1 optional tray 2 multi purpose tray Paper Jam 1 Around the print cartridge Open Close Door Paper Jam 2 Check Inside In the paper exit area Duplex Jam 0 Check Inside In the duplex area Duplex Jam 1 Open Close Door Between the duplex unit and fuser area Jams in the Paper Feed Area In the Tray 1 Pull the tray 1 Phaser 3435 Figure 1 5 08 2 7 Status Indicator 5 2 Remove the jammed paper by gently pulling it straight out Make sure that all of the paper is properly aligne
92. he PC501 is off the voltage is cut off at the gate of Triac the Triac becomes off and then the e coil is turned off e Triac Q501 feature 24A LV model 16A HV model 600V SWITCHING e Phototriac Coupler PC501 Turn On If Current 15mA 50mA Design 16mA High Repetitive Peak Off State Voltage Min 600V Engine F W Control Algorithm Feeding If feeding from a cassette the drive of the pickup roller is controlled by controlling the sole noid The on off of the solenoid is controlled by controlling the general output port or the external output port While paper moves occurrence of Jam is judged as below 6 28 5 08 Phaser 3435 General Procedures and Information Table 4 ITEM Description JAM 0 After picking up paper cannot be entered due to paper is not fed After picking up paper entered but it cannot reach to the feed sensor in certain time due to slip etc After picking up if the feed sensor is not on re pick up After re picking up if the feed sensor is not on after certain time it is JAM 0 lt is a status that the leading edge of the paper doesn t pass the feed sensor Even though the paper reaches to the feed sensor the feed sensor doesn t be ON It is a status that the leading edge of the paper already passes the feed sensor JAM 1 After the leading edge of the paper passes the feed sensor the trailing edge of the paper can not pass the feed sensor after a certain time The feed sens
93. he selected menu and increase or decrease values 3 OK Confirms the selection on the display 4 Back Sends you back to the upper menu level 5 Stop Stops an operation at any time Phaser 3435 5 08 6 51 General Procedures and Information GP 13 Service Log Service Log Use the service log to record all service procedures The service log is included at the end ofthe manual 6 52 5 08 Phaser 3435 Wiring Data 7 Data WD 1 Block Diagram P Y 7 3 WD 2 COMMIS CMON DISOESETI brad ni indiennes 7 4 Phaser 3435 5 08 7 1 Data This page is intentionally blank 7 2 5 08 Phaser 3435 Wiring Data WD 1 Block Diagram 7 3 80104 YOLOW L1X3 805835 H91 119 HILM dr 1939 3 NS HOSN3S de d d 2861461 072 851 101190 dii HOLON do NIVN ra a924 550 01 Xa1dna ONLZYC W 192508 r 1 805835 805855 918 10 1934 0333 3 S EN NEN 0010 7 V32 8N91 ONLZE N wus 192400 ONI 270 70 Ov 83603 6 411 2083331 LENSE 9 UO 15538
94. ickkontakt mit dem Laserstrahl kann bleibende Augensch den verursachen AVISO Siga los procedimientos de mantenimiento tal como est n descritos El uso de controles o ajustes no especificados en este manual puede tener como resultado la exposici n a radiaci n l ser invisible Durante las operaciones de mantenimiento la radiaci n de l ser invisible puede causar da os los ojos si se mira directamente ella WARNING Avoid exposure to laser beam Invisible laser radiation DANGER Eviter toute exposition au faisceau laser Radiation laser invisible AVVERTENZA Evitare l esposizione al fascio laser Radiazioni laser invisibili VORSICHT Nicht in den Laserstrahl blicken Verletzungsgefahr durch unsichtbare Laserstrahl ung AVISO Evite la exposici n al rayo l ser Radiaci n de l ser invisible WARNING Do not touch the fuser while it is hot DANGER Ne pas toucher au four pendant qu il est encore chaud AVVERTENZA Non toccare il fonditore quando caldo VORSICHT Fixierbereich erst ber hren wenn dieser abgek hlt ist AVISO No toque el fusor mientras est caliente viii 5 08 Phaser 3435 Introduction Health and Safety Incident Reporting Summary This section defines requirements for notification of health and safety incidents involving Xerox products equipment and materials at customer locations Scope Xerox Corporation and subsidiaries worldwide Ill Objective To enable prompt resolution of hea
95. ile performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Take out the Cassette Figure 1 Phaser 3435 5 08 4 3 Repairs and Adjustments 2 Open the Cover Figure 2 3 necessary remove the print cartridge ON Figure 3 4 4 5 08 3435 Repairs and Adjustments 4 To remove the Front Cover first pull the part below the both side of the Front Cover with a light pressure to the direction of arrow Figure 4 Phaser 3435 5 08 4 5 Repairs and Adjustments REP 2 MP Tray Assembly Parts List on PL WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Open the MP Tray Assembly MP tray assembly Figure 1 4 6 5 08 Phaser 3435 Repairs Adjustments 2 Pullthe Tray Links from the both side of the Front Cover with a light pressure to the direction of arrow Tray link Figure 2 3 Apply light pressure to the both side of the MP Tray Assembly and pull it in the direction of arrow as shown below 25 Me MP tray assembly Figure 3 Phaser 3435 5 08 4 7 Repairs and Adjustments REP 3 Rear Cover Parts List on PL 2 WARNING Switch off the electricity to the machine Disconnect the
96. ing best condition to display the image The HVPS part takes the 24V and outputs the high voltage for THV MHV BIAS The high voltage out put is supplied to the toner OPC cartridge and transfer roller HVPS High Voltage Power Supply Transfer High Voltage THV Input Voltage 24 DC 15 Output Voltage 5 0KV 5 Duty Variable no loading gt 1 2KV 15 when cleaning 200 Output Voltage Trigger 6 5 Input contrast of the Voltage stability degree under 5 fluctuating input 21 6V 26 4V Loading contrast 5 or less Output Voltage Rising Time 100 ms Max Output Voltage Falling Time 100 ms Max Fluctuating transfer voltage with environmental various 650 V Duty 10 5 KV Duty 90 Environment Recognition Control Method The THV PWM ACTIVE is transfer active signal It detects the resistance by recognizing the voltage value F B while permits the environmental recognition voltage 6 24 5 08 Phaser 3435 General Procedures and Information Output Voltage Control Method Transfer Output Voltage is outputted and controlled by changing Duty of THVPWM Signal 10 Duty 650V 90 Duty 5KV 5 Charge Voltage MHV Input Voltage 24 V DC 15 Output Voltage 1 3KV 1 8KV DC 50V Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Output Loading range 30M 1000 M Output Control Signal MHV PWM CPU is HV output when PWM is Low e Cleaning Voltage THV The Transfer Voltage
97. ity can cause death or injury Moving parts can cause injury 1 Before removing the Transfer Roller Parts remove the Cover Mid Front REP 18 LSU REP 23 2 Remove the three screws securing the Transfer Earth and remove it Transfer earth Figure 1 4 58 5 08 Phaser 3435 Repairs Adjustments 3 Release the PTL Holder as shown below PTL holder Figure 2 4 remove the Transfer Roller first pull the TR Holder and then take out the Transfer Roller as shown below Transfer roller Figure 3 Note Do grab rubber of the Transfer Roller it may cause malfunction due to a foreign object HolD the both side of the Transfer Roller when replacing it Phaser 3435 5 08 4 59 Repairs and Adjustments 4 60 This page is intentionally blank 5 08 Phaser 3435 Parts List 5 Parts List PLI Maim Pants Lisi 5 2 PL2 Cover Assembly ARE 5 4 PL 3 Front Cover Assembly 5 6 PL 4 Rear Cover Assembly sise 5 8 Cover Assembly mU 5 10 PL6 Frame COS 5 12 Erame 2 T H H 5 14 PL8 Frame rm 5 16 PL9 IP ASS ed I nd 5 18 PL 10 Main Drive Assembly 5 20 PL 11 Fuser Drive Assembly onn RR pa nea
98. laced check the amount of the remaining tone refer to Print Cartridge Service GP 11 Check if the connection between PC and printer port is proper If you use windows check if the printer driver in the controller is set up If the printer driver is properly set up check in which program the printing is not working The best way to find out isto open the memo pad to check the function of printing If it is not working in a certain program adjust the setup the program requires Sometimes the printout is normal within the Windows basic programs but it s not working in a particular program In such case install the new driver again If not working in the Windows basic program Check the setup of the port of CMOS is on ECP And check the address of IRQ 7 and 378 If the scanner needs to be connected to the printer first the remove the scanner from the PC to see if the printer is properly working alone 2 37 Status Indicator 5 RAP 23 Printer Not Working 2 Description After receiving the printing order no response at all or the low speed of printing occurs due to wrong setup of the environment rather than malfunction of the printer itself Not working with the message insufficient printer memory means hard disk space problem rather than the RAM problem In this case provide more space for the hard disk Secure more space using the disk utilities program 1 Secure more space of the hard disk The con
99. lth and safety incidents involving Xerox products and to ensure Xerox regulatory compliance IV Definitions Incident An event or condition occurring in a customer account that has resulted in injury illness or prop erty damage Examples of incidents include machine fires smoke generation physical injury to an operator or service representative Alleged events and product conditions are included in this definition V Requirements Initial Report 1 Xerox organisations shall establish a process for individuals to report product incidents to Xerox Environment Health amp Safety within 24 hours of becoming aware of the event 2 The information to be provided at the time of reporting is contained in Appendix A Health and Safety Incident Report involving a Xerox product 3 The initial notification may be made by any of the following methods e For incidents in North America and Developing Markets West Brazil Mexico Latin Amer ican North and Latin American South Phone Xerox EH amp S at 1 800 828 6571 Electronic mail Xerox EH amp S at Doris Bush usa xerox com Fax Xerox EH amp S at 1 585 422 6449 intelnet 8 222 6449 For incidents in Europe and Developing Markets East Middle East Africa India China and Hong Kong Phone Xerox EH amp S at 44 0 1707 353434 Electronic mail Xerox EH amp S at Elaine Grange GBR xerox com Fax Xerox EH amp S at 44 0 1707 353914 intelnet 8 668 3914 Initial notificati
100. n PBA Figure 1 Phaser 3435 5 08 4 25 Repairs and Adjustments 3 Remove the three screws securing the Shield Controller Assembly and remove it E Shield controller assembly Figure 2 4 Remove the five screws securing the Main to the Shield and remove it Main PBA A Insulator sheet ENS c Shield Le Figure 3 4 26 5 08 Phaser 3435 Repairs Adjustments 5 The connectors are located as shown below LCD OPE LED OPE Cartridge isus w 160 1 LL Thermistor 2 MPF SEN MPF REGI Pick up Figure 4 Phaser 3435 5 08 4 27 Repairs and Adjustments REP 9 Drive Assembly Parts List on PL 10 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before the Drive Assembly remove the Side Cover Left REP 7 2 Remove the six screws securing the Drive Assembly and remove it Drive assembly 222 Figure 1 Note The six screws numbers stamped into the Drive Assembly base plate When refitting the Drive Assembly tighten the screws the order they are numbered Only screws numbered 1 to 5 are fitted at this stage Screw 6 is fitted when the Shield Controller Assembly is refitted 4 28 5 08 Phaser 3435 Repairs
101. nection of the cable and printer port is not proper Check if the connection is properly done and if the parallel port in CMOS is rightly set up 2 Printing error occurs even if there is enough space in the hard disk As a printer port Select ECP or SPP among SPP Normal ECP and EPP modes increase printing speed SPP normal mode support 8 bit data transfer while ECP Mode transfer the 12 bit data 3 Check the parallel port related items in the CMOS Setup If the regular font is not printing the cable or the printer driver may be defective Turn the PC and printer off and reboot the 4 R m rint elootthe system system to print again If not solved double click the printer in my computer If the regular fonts are not printed this time again the cable must be defective so replace the cable with new one Figure 1 2 38 5 08 Phaser 3435 Status Indicator 5 RAP 24 Abnormal Printing Description The printer is not working properly even when the cable has no problem even after the cable is replaced If the printer won t work at all or the strange fonts are repeated the printer driver may be defective or setup in the CMOS Setup Select SPP Normal or ECP LPT Port the among ECP EPP or SPP in the CMOS Setup 1 Set up the parallel port in the CMOS SETUP Check the printer in My Computer to see if the printer driver is compatible to the present driver or delete the
102. ned Charge roller 37 7mm Supply roller 44 9mm Develop roller 35 2mm Transfer roller 2 47 1mm Figure 1 3 8 5 08 Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper particles 1 Clean the right Gear that has relatively small gap of the teeth in the OPC 2 If the malfunction persists replace the print cartridge Phaser 3435 Image Quality 6 Black White Spot Description 1 Dark or blurry spots occur periodically in the printing 2 White spots occur periodically in the printing Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Phaser 3435 Check and Cause 1 If dark or blurry black spots occur periodically the rollers in the print cartridge may be contaminated with foreign matte or paper particles Charge roller 37 7 mm interval OPC drum 75 5 mm interval Run OPC cleaning Mode Print GP 5 and run the Self test 2 or 3 times In case of 95 mm interval unremovable in 1 cleanly remove foreign substances stuck on the OPC location equivalent to black spots and white spots with a dry duster If faded areas or voids occur in a black image at intervals of 95 mm or black spots occur elsewhere the OPC drum surface is damaged 1 The transfer roller guarantees 100 000 sheets printing If the roller s life is expired replace it 2 In case
103. neral Procedures and Information Off Power Off Sleep Mode When data receive Wake up Green On Ready status Blink Blink Slowly Data Comm status Blink Fast Printing status Red On Error which needs user action Toner Empty Paper Jam Paper Empty Cover Open etc Blink Recoverable Error Paper Mismatching Manual printing in MP Tray Warning status Warning just like supplies exchange Toner Low etc Phaser 3435 5 08 6 39 General Procedures and Information Recoverable Error Error which can be recoverable Ex Jam Paper Empty etc Error which doesn t need any special user actions Ex Paper Mismatching Manual printing in MP Tray Error Just like hardware error which can not be fixed even if user does special action Ex Hsync Error LSU Error etc Including provider service error which need some special user or provider action Toner Empty Paper Jam Paper Empty Cover Open etc Assert behaviour Operation Map 6 40 LCD model It shows the task name and the lines in LCD display il 2 5 08 LCD model It shows the task name and the lines in LCD display Phaser 3435 General Procedures and Information GP 6 Download and Reset Firmware Firmware download method Dos Prompt types Usblist2 Rom and Press Enter i Status LED Slow blink Status LED 8 Ton LED are both
104. noid id de energizing FAN Driving Circuit is driven by Transistor and controlled by D14 E16 of CPU Phaser 3435 5 08 6 23 General Procedures and Information Motor Driving The main motor driving circuits is on the BLDC Motor Assembly Unit Main Controller has the interfacing circuits There is motor driver IC on the motor control board of Motor Assembly Unit The exit motor driving circuits is formed when the driver IC is selected The AN44060A Motor Driver IC is used in this case The resistance Rs value for sensing and voltage value for the V reference can be changed by motor driving voltage value The motor driv ing voltage is calculated with the following formula IN 0 2 IN 1 3 Output Current L L Vref 10 Rs lout H L Vref 15 Rs lout 2 3 L H Vref 30 Rs lout 1 3 H H 0 The motor driving circuit is formed when the Driver IC is selected The A3977 Motor Driver IC is used in this case The resistance Rs value for sensing and voltage value for the V reference can be changed by motor driving voltage value The motor driving voltage is cal culated with the following formula Vref Rs wherein Vref is R1 x 5V R1 R2 SMPS amp HVPS board The SMPS supplies DC Power to the takes 110V 220V and outputs the 5V 24V to supply the power to the main board The HVPS board creates the high voltage of THV MHV Sup ply Dev and supplies it to the developer part for mak
105. ny electrical parts Disconnect printer interface cables and power cables Be sure to remove the print cartridge before you disassemble any parts Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct When removing or re fitting any parts do not use excessive force especially when fitting screws into plastic Take care not to drop any small parts into the machine Handling of the OPC Drum The OPC Drum can be irreparably damaged if it exposed to light Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandes cent room lighting Exposure for as little as 5 minutes can damage the surface s photocon ductive properties and will result in print quality degradation Take extra care when servicing the machine Remove the OPC Drum and store it in a black bag or other lightproof container Take care when working with the covers especially the top cover open as light is admitted to the OPC area and can damage the OPC Drum Take care not to scratch the green surface of OPC Drum Unit If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised Phaser 3435 5 08 V Introduction ESD Precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices ESDs Examples of typical ESDs are
106. occurs again after replacing aLSU 2 Check whether the LSU motor is rotating or not 3 Check the HSYNC signal Figure 1 2 28 5 08 Phaser 3435 ERROR and Online LED blinking together Check how the LED is diplayed LSU Error on the pannel Try to reboot the printer Is the same error message on the pannel Turn off the Printer Replace LSU Phaser 3435 Try to do print job Figure 2 5 08 Status Indicator RAPs Is the same error message on the pannel Turn off the Printer Replace LSU 2 29 Status Indicator 5 RAP 15 Fuser Drive Gear Damage Description The motor breaks away from its place due to gear melting away 2 30 Check and Cause 1 Replace the Fuser 1 Check the Heat Lamp 2 Replace the Main PBA 3 Replace the SMPS Figure 1 5 08 Phaser 3435 Status Indicator 5 RAP 16 Paper Empty Description The paper lamp on the operator panel is on even when paper is loaded in the cassette Check and Cause 1 Bending or deformation of the actuator of the paper sensor Replace the defective actuator 2 The function of the engine board is defective Replace the Sensor 3 Check the Connector Figure 1 Phaser 3435 5 08 2 31 Status Indicator 5 RAP 17 Paper Empty Without Indication Description The paper lamp on the operator panel does not come on when the paper cassette is empty
107. on made by phone must be followed within 24 hours by a completed incident report and sent to the indicated electronic mail address or fax number Note sending a fax please also send the original via internal mail Phaser 3435 5 08 ix Introduction Responsibilities for Resolution 1 Business Groups Product Design Teams responsible for the product involved in the incident shall a b Manage field bulletins customer correspondence product recalls safety retrofits Fund all field retrofits 2 Field Service Operations shall a b C Preserve the Xerox product involved and the scene of the incident inclusive of any associ ated equipment located in the vicinity of the incident Return any affected equipment part s to the location designated by Xerox EH amp S and or the Business Division Implement all safety retrofits 3 Xerox EH amp S shall a b Review and approve proposed product corrective actions and retrofits if necessary 9 Manage and report all incident investigation activities Manage all communications and correspondence with government agencies Define actions to correct confirmed incidents VI Appendices The Health and Safety Incident Report involving a Xerox Product Form EH amp S 700 is available at the end of the manual 5 08 Phaser 3435 1 Service SCP 1 Service Call Actions
108. or cannot be OFF After the leading edge of the paper passes the feed sensor the paper cannot reach the exit sensor after certain time The exit sensor cannot be ON paper exists between the feed sensor and the exit sensor JAM 2 After the trailing edge of the paper passes the feed sensor the paper cannot pass the exit sen sor after certain time Transfer The charging voltage developing voltage and the transfer voltage are controlled by PWM Pulse Width Modulation The each output voltage is changeable due to the PWM duty The transfer voltage admitted when the paper passes the transfer roller is decided by environment recognition The resistance value of the transfer roller is changed due to the surrounding environment or the environment of the machine and the voltage value which changes due to the environments is changed through AD converter The voltage value for impressing to the transfer roller is decided by the changed value e Fusing The temperature change of the heat rollers surface is changed to the resistance value through the thermistor By converting the voltage value which impressed to the resis tance to the digital value through the AD converter the temperature is decided The AC power is controller by comparing the target temperature to the value from the thermistor If the value from the thermistor is out of controlling range while controlling the fusing the error stated in the below table occ
109. per or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 If you see the jammed paper push the pressure lever on each side up and remove the paper Return the pressure lever to its original position Figure 2 If you still do not see the paper go to the next step 5 Release the blue strap the rear cover stopper and fully open the rear cover as shown Phaser 3435 5 08 2 11 Status Indicator 5 Figure 3 6 Unfold the duplex guide fully Figure 4 7 While pushing the fuser lever to the right open the fuser door 2 12 5 08 Phaser 3435 Status Indicator 5 Figure 5 8 Pull the jammed paper out If the jammed paper does not move when you pull push the pressure lever on each side up to loose the paper and then remove it Figure 6 9 Return the lever door stopper and guide to their original position 10 Close the rear cover Printing automatically resumes In the Duplex Unit Area If the duplex unit is not inserted correctly paper jam may occur Make sure that the duplex unit is inserted correctly Duplex jam 0 1 Pull the duplex unit out of the printer Phaser 3435 5 08 2 13 Status Indicator RAPs Figure 1 2 Remove the jammed paper from the duplex unit Figure 2 If the paper does not come out with the duplex unit remove the paper from the bottom of the print er 2 14 5 08 Phaser 3435 Status Indicator 5
110. power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Take out the Duplex Unit Duplex unit Figure 1 4 8 5 08 Phaser 3435 Repairs Adjustments 2 Remove the four screws securing the Rear Cover and then Release the Rear Cover from the machine Figure 2 3 To remove the Face Up Cover first release the Stopper Strap in the direction of arrow Stopper strap Phaser 3435 5 08 4 9 Repairs and Adjustments 4 Unlatch the Face Up Cover from the Rear Cover and then release the Face Up Cover as shown below 4 10 5 08 Phaser 3435 Repairs and Adjustments REP 4 Fuser Assembly Parts List on PL 13 and PL 14 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury WARNING Do not touch the fuser while it is hot 1 Before removing the Fuser Assembly open the face up cover and open the guide output fuser Rear Cover REP 3 2 Remove the four screws securing the Fuser Assembly and then pull the Fuser Assembly Figure 1 Phaser 3435 5 08 4 11 Repairs Adjustments 3 Release the CON Harness and REC Harness from the Thermostat and then remove the three screws securing the Thermostat and remove it Thermostat
111. q nuau Aq dnjes 5 092 jeuued aui uo Adoo Aq uonoun doo 01 0971 eui uo ay 42942 N hj CN Status Indicator 5 RAP 28 Open Cover Error Replace HVPS Problem fixed Replace the Base Frame Assembly J5974 Figure 1 Phaser 3435 5 08 2 43 Status Indicator 5 RAP 29 Fuser Door Open Figure 1 2 44 5 08 Phaser 3435 Status Indicator 5 eu 55 J esiou s 429uo JO AN981109 pay 5 Asse JO Aessa9eu splouajos pue suoiuid 5 10 jeded OU pue esiou jo e Aes Jaded OU pue asiou jo e asiou peeds jo e OU pue ASIOU JO e sey ueo esiou 10 Spui Figure 1 esiou jeuonou uBiu e Ped 4 53 S3A ON 10 2SIOU jo
112. r HVPS connector Figure 1 4 32 5 08 Phaser 3435 Repairs and Adjustments 3 Remove the three screws securing the Shield SMPS Assembly and remove it Shield SMPS assembly Figure 2 4 Unplug the connector AC Inlet and remove the four screws securing SMPS and remove it Shield SMPS with AC inlet AC inlet connector SMPS Insulator sheet Figure 3 Phaser 3435 5 08 4 33 Repairs and Adjustments REP 12 Connection Parts List on PL WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Connection PCB remove the Side Cover Right REP 7 2 Unplug the all connectors Connection PCB Figure 1 4 34 5 08 Phaser 3435 Repairs Adjustments 3 Remove the two screws securing the Connection PCB and remove it Connection PCB Figure 2 4 The connectors are located as shown below FAN duplex exit motor _ HVPS Figure 3 Phaser 3435 5 08 4 35 Repairs and Adjustments REP 13 Fuser Drive Assembly Parts List on PL 13 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death o
113. r injury Moving parts can cause injury 1 Before the Fuser Drive Assembly remove the Side Cover Right REP 7 2 Unplug the connector from the Connection PCB Connection PCB Fuser drive Figure 1 4 36 5 08 Phaser 3435 Repairs Adjustments 3 Remove the three screws securing the Fuser Drive Assembly and remove it Figure 2 4 necessary remove the two screws securing the Step Motor and remove it Fuser exit bracket assembly Step motor gt Figure 3 3435 5 08 4 37 Repairs and Adjustments REP 14 Fans Parts List on PL 1 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing Fan remove the Side Cover Right REP 7 2 Unplug the two connectors from the Connection PCB as shown below Connection PCB Main fan Duplex fan Figure 1 4 38 5 08 Phaser 3435 Repairs and Adjustments 3 Remove the two screws securing the Fans and then pull the Fans Main Duplex Duplex fan v Main fan Figure 2 Phaser 3435 5 08 4 39 Repairs and Adjustments REP 15 Pick up Roller Assembly Parts List on PL WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not ne
114. r reassemble it after disas sembling Disassemble the side plate and push the terminal to be stuck then reassemble it 2 In case of 2 It is a phenome non when the OPC drum of the print cartridge is not electrically charged Clean the terminals of the charged roller then recheck it 3 In case of 3 Itis a phenome non as the developing bias volt age of the print cartridge Clean the terminals of the developing roller then recheck it 3 26 5 08 Phaser 3435 Image Quality 21 Low Toner The red LED is blinking which means toner low status Pull out print cartridge shake the cartridge 2 or 3 times reinstall print cartridge Try to do print job for checking Is the page printed clearly Toner could be low install a new print cartridge Figure 1 Phaser 3435 5 08 3 27 Image Quality This page is intentionally blank 3 28 5 08 Phaser 3435 Repairs and Adjustments 4 Repairs and Adjustments REP 1 Front Cover 2 0 0 4 3 REP 2 MP Tray Assembly aet c nd aies 4 6 REP 3 Rear COVED 4 8 REP 4 Fuser Assembly 4 11 REP 5 TOD nb menait 4 17 REP 6 eR en tt dde e ae te 4 19 REP 7 Side Cover Left Right icone nn
115. ransfer roller lifetime 70K sheets check the transfer roller lifetime has expired and replace it Continue Figure 1 5 08 Phaser 3435 Image Quality Check and Cause 1 Replace the Fuser 1 Check the Heat Lamp 2 Replace the Main PBA 3 Replace the SMPS Figure 2 Phaser 3435 5 08 3 15 Image Quality IQ 12 Ghost 2 Description Ghost occurs at 95 mm intervals of the OPC drum in the whole printing When printing on card stock or transparencies using manual feeder Digital Printer Digital Printer 2 Digital Printer When printing on card stock Select Thick Mode on paper type thicker than normal paper or menu from the software application transparencies such as OHP higher and after using returning to the transfer voltage is original mode is recommended required Figure 1 3 16 5 08 Phaser 3435 Image Quality IQ 13 Ghost 3 Fuser Description Ghost occurs at 82 or 92 mm intervals Digital Printer Digital Printer Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller Caution can be deformed The temperature of the fuser is maintained high Figure 1 3 17 Phaser 3435 5 08 Image Quality IQ 14 Stains on the Face of Description The background on the face of the printed page is stained 5 Digitak
116. rder a new print cartridge You can temporarily improve print quality by redistributing the toner Phaser 3435 5 08 2 3 Status Indicator 5 RAP 2 Error Messages Door Open The front cover rear cover is not securely latched Close the cover until it locks into place Duplex Jam 0 Check Inside Paper has jammed during duplex printing Clear the jam Duplex Jam 1 Open Close Door Paper has jammed during duplex printing Clear the jam Fuser Door Open The fuser door is not securely latched Open the rear cover and close the fuser door until it locks into place For the location of the fuser door Install Toner print cartridge is not installed Install a print cartridge Invalid Toner The print cartridge you have installed is not for your printer Install a genuine print cartridge designed for your printer Load Manual Press Stop Key The multi purpose tray is empty in manual feed mode Load a sheet of print material and press OK Low Heat Error Cycle Power There is a problem in the fuser unit Replace to Fuser Unit LSU Hsync Error Cycle Power problem has occurred in the LSU Laser Scanning Unit Replace to LSU Unit LSU Motor Error Cycle Power problem has occurred in the LSU Laser Scanning Unit Replace to LSU Unit Main Motor Locked There is a problem in the main motor Open and then close the front cover
117. rograms except the current one if possible Delete the printer driver completely and reinstall it After rebooting the computer check for viruses restore the damaged files and reinstall the program to do the printing job Add up enough memory to the PC How to delete the data in the spool manager Inthe spool manager the installed drivers and the list of the documents waiting to be printed are shown Select the document to be deleted and check the delete menu Ifyou intend to delete the current document being printed the data being transferred to the printer will be put out and then the document is removed Before choosing the document the menuis still inactive Or put the document out of the list and repeat the routine as in the above or finish the spool manager Figure 1 2 40 5 08 Phaser 3435 Status Indicator 5 RAP 26 Multi Feed Error 135 991 e ejday Asse saded ay e ejday Asse dn oid ay e ejdey uonisod ay ped ay ysnipy dn 194 01 81 Aue S au ui ped 94101 uonisod ayy IUI S paun o Figure 1 2 41 5 08 3435 RAP 27 Paper Error Status Indicator 5 Phaser 3435 ASSY 120 S j pue
118. ry Moving parts can cause injury 1 Before removing the Feed Roller Parts remove the Pick Up Roller Assembly REP 15 Duplex Guide Housing REP 16 Cover Mid Front REP 18 MPF Housing REP 19 2 Remove the two screws securing the both side of the Guide Paper and then remove the Guides Guide paper Phaser 3435 5 08 4 49 Repairs and Adjustments 3 Pull up the Feed ldle Shaft and the Bushes with Spring Feed idle shaft A DS ER m 596 gt es gt 38 Cus N Figure 2 Feed 2 gear Figure 3 4 50 5 08 Phaser 3435 Repairs Adjustments 5 Remove the three screws securing the Feed Bracket Unit and then remove the Feed Bracket Unit and Feed 2 Shaft Feed bracket unit Feed shaft Figure 4 6 If necessary release the three E Rings Pull up the Feed 1 Roller from the Bushing as the Gears T2 Idle Retard Idle and then remove the Gears from the Feed Bracket as shown below Idle gear Retard gear E ring T2 idle gear Figure 5 Phaser 3435 5 08 4 51 Repairs and Adjustments 7 Remove the Clutch Unit as shown below Clutch unit 1 Feed shaft Jj Figure 6 8 Pull up the Feed 1 Roller from the Bushing as shown below Feed 1 roller Figure 7 4 52 5 08 Phaser 3435 Repairs Adjustments REP 21 Pick Up Gear Assembly amp Solenoids Parts List on PL 6 WARNING Switch off the elec
119. s 5 22 Duplex Unit ODIODS 5 24 PL 13 Fuser Unit 1 of 2 5 26 PL 14 Fuser Unit 2 of e 5 28 PTS Di nn ae Ec Ha x en 5 30 5 1 5 08 3435 Parts List PL 1 Main Parts List 5 2 5 08 Phaser 3435 PL 1 Parts List Parts List MACHINE 5 1 1 ELA HOU FRAME 220V 1 5 1 1 110 1 5 1 2 007 01561 ELA DRIVE 1 5 1 3 002 02783 ELA 1 5 1 6 127N07328 FAN DC 1 HEP 14 5 1 7 127N07485 FAN DC 1 HEP 14 5 1 8 ELA UNIT FUSER DRIVE 1 5 1 9 MEA SHIELD CONTROLLER 1 HEP 8 5 1 10 l SHEET INSULATOR PBA 1 REP 8 5 1 11 140N63345 PBA MAIN CONTROLLER 1 REP 8 5 1 12 CBF HARNESS LCD OPE 1 5 1 13 002NO2628 MEA TRANSFER ROLLER 1 5 1 13 1 ROLLER TRANSFER 1 5 1 13 2 GEAR TRANSFER 1 5 1 14 122 00259 UNIT LSU 1 REP 23 5 1 15 MEA COVER 1 5 1 16 l ELA UNIT INITIAL DEVE CARTRIDGE PRINT 1 5 1 17 050 00535 UNIT CASSETTE 1 5 1 24 CBF HARNESS EXIT MTR 1 5 1 25 l CBF HARNESS MAIN MTR 1 5 1 26 101N01422 UNIT DUPLEX 1 5 1 27 l SHIELD P SMPS 1 11 5 1 28 l HARNESS AC INLET 1 5 1 29 l CABLE CLAMP 3 5 1 30 l SHEET INSULA
120. ser SMPS has two output channels Which 5V and 24V Input Input Rated Voltage 220V 240V AC 110V 127V Input Voltage fluctuating range AC 198V 264V AC 99V 135V Rated Frequency 50 60 Hz Frequency Fluctuating range 47 63 Hz Input Current Under 4 0Arms 2 0Arms But the status when e coil is off or rated voltage is ae SUPPLY 630 396 THV 1300 3 1200 3 OPC 130 15 4 inputted outputted Table 1 Rated output power NO ITEM CH1 CH2 Remark 1 Channel Name 45V 24 0V 2 Connector Pin CON 35V 11 13 15 CON 324V PIN 3 5 7 9 GND PIN 12 14 16 GND PIN 4 6 8 10 3 Rated Output 5 5 4 75 5 25V 24 10 21 6 26 4 4 Max Output Current 44 6 26 5 08 3435 General Procedures and Information 5 Peak Loading Current 3 6A 5 3 A 1ms 6 Ripple Noise Voltage 100mVp p Under 500mVp p 7 Maximum output 15W 105 6W 8 Peak output 18W 127 2W ims 9 Protection for loading Shut down or Fuse Pro Shut down or Output shortage and overflow tection Voltage Drop ing current Table 2 Consumption power NO ITEM System 1 Stand By Less than 130W 2 Printing Less than 400W 3 Sleep Mode Less than 11W Fuse 5V Figure 3 Length of Power Cord 1830 50mm Power Switch Use Feature Insulating Resistance 100 or more at DC 500V Withstanding Voltage
121. shown below 1 Transfer Roller e Charge Roller Q Heat Roller e Supply Roller 48 Pressure Roller e Developing Roller Figure 1 1 OPC Drum 75 5mm White spot Block spot 2 Charge Roller 37 7 3 Supply Roller 44 9mm Horizontal density band 4 Develop Roller 35 2mm Horizontal density band 5 Transfer Roller 47 1mm Black side contamination transfer fault 6 Heat Roller 77 8 Black spot and fuser ghost 7 Pressure Roller 62 8mm 50 24mm Black side contamination Phaser 3435 5 08 3 5 Image Quality IQ 3 Vertical Black Line and Band Description 1 Straight thin black vertical occurs the printing 2 Dark black vertical band in the printing 3 6 Check and Cause 1 Damaged develop roller in causes 1 and 2 occur in the the print cartridge Deformed Doctor blade print cartridge replace the print or cleaning blade cartridge and try to print out 2 Scratched surface of 4 Replace the transfer roller if the charge roller in the print cartridge occurred as No 3 3 Partly depression or deformation on the surface of the transfer roller Figure 1 5 08 Phaser 3435 IQ 4 Vertical White Line Description White vertical voids in the image Digita Printer Digital Printer L igita Printer L igita Printer Digita Printer Phaser 3435 Check and Cause Foreign matter stuck onto
122. t 2 Driver that translates the received document to a Printing Command language which printer can understand and transfers data to spooler 3 Stand alone Application that offers the various printing application DMS Document Manage ment System RCP Remote Control Panel Printer Status Monitor Network Management in Window system 4 Web based Application that offers the same functions as Stand alone Application and RDC Remote Diagnosis Control in Web environment Application Emulation Stand alone Application Figure 5 Firmware is made up of 1 Application Emulation that is a interpreter translate data received from Host to a printing lan guage PCL PS GDI etc to be able to make the user to take same output as originally one what composed in Host 2 Kernel that control and management the whole procedure include of Control flow and Printing Job before transfer to Engine system Phaser 3435 5 08 6 31 General Procedures and Information Data and Control Flow i Driver 6018 PCL6 PCL XL Web based Document Management System Network Network Administration i 1 d Interface Status Monitor Card j t Remote Control Panel Stand alone Ter 9 i A Document Management System Emulation Network Administration i Status Monitor Remote Control Panel Figure
123. t remove paper from the tray while your printer is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media Ensure that the recommended print side of print media is facing down in the tray or facing up in the multi purpose tray If paper jams occur frequently when you print on A5 sized paper Load the paper into the tray with the long edge facing the front of the tray Figure 1 In the printer properties window set the page orientation to be rotated 90 degrees Phaser 3435 5 08 6 43 General Procedures and Information GP 8 Acronyms and Abbreviations The table below explains the abbreviations and acronyms used in this service manual Where ab breviations or acronyms are used in the text please refer to this table Table 1 Acronyms and Abbreviations Abbreviations Explanation AP Access Point AC Alternating Current APC Auto Power Control ASIC Application Specific Integrated Circuit ASSY Assembly BIOS Basic Input Output System BLDC Brush less Direct Current CMOS Complementary Metal Oxide Semiconductor CN Connector CON Connector CPU Central Processing Unit dB decibel dbA decibel dBM decibel milliwatt DC Direct Current DCU Diagnostic Control Unit DPI Dot per Inch DRAM Dynamic Random Access Memory DVM Digital Voltmeter
124. t the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Top Cover remove the Rear Cover Left Right REP 3 2 Remove the four screws securing the Top Cover as shown below Figure 1 Phaser 3435 5 08 4 17 Repairs and Adjustments 3 To remove the Top Cover first lift the Top Cover with a light pressure to the direction of arrow Then unplug the OPE Harness as shown below OPE harness Figure 2 4 18 5 08 Phaser 3435 Repairs and Adjustments REP 6 OPE Unit Parts List on PL 5 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Remove the top cover REP 5 2 Remove the six screws securing the OPE PBA and LCD Panel to the Top Cover and remove it as shown below LCD panel Figure 1 Phaser 3435 5 08 4 19 Repairs Adjustments 3 Release the key assembly Top cover Key assembly Figure 2 4 20 5 08 Phaser 3435 Repairs and Adjustments REP 7 Side Cover Left Right Parts List on PL 2 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury
125. tion sensor after it has If itis worn or defective replace it passed the duplex sensor 2 Check an operation of a feed roller and a registration roller If they are worn or defective replace them 2 Figure 1 Phaser 3435 5 08 2 23 Status Indicator 5 RAP 10 Multi Feeding Description Multiple sheets of paper are fed at once 2 24 Check and Cause Check the Guide side L R or Guide Rear in the Cassette if the position is correct Replace the solenoid if necessary 2 Solenoid malfunction the solenoid does not work properly Replace the Main PBA Clean the pad friction with soft cloth dampened with IPA Isopropyl Alcohol 3 Pad Friction is contaminated with foreign matter oil Fan the paper 4 Poor quality paper Turn the paper over Figure 1 5 08 Phaser 3435 Status Indicator 5 RAP 11 Paper Rolled in the Fuser Description Paper is jammed in the fuser Check and Cause 1 Contamination of tie After disassembling the fuser pressure roller or heat roller clean contamination between the Background Hot off set heat roller and the thermostor and remove the contamination of the pressure roller 1 If there is heavy background repair it by the background 2 Check the claw of the fuser troubleshooting method whether it is deformed 2 Clean the surface of the heat roller with IPA or water 3 Check the warp or separation of the print claw and the
126. tis a power delivery unit by gearing BLDC 62 dia Motor gt Pickup Feeder Developer 55 dia Motor gt Fuser Exit PM 42 dia Motor gt Duplex Process Speed e Print Speed 33 35 PPM based on A4 LTR e Process Speed 211 78 mm sec e Jitter Vertical 0 018 or less in Vision System Horizontal within 2 of partial magnificence error e Orthogonality SPEC 1 0 mm or less Acoustic Noise Warming Up 43dB or less Printing 52dB or less e Stand by 2688 or less Fixing Part Fuser The fuser consists of a halogen lamp 2 pressure rolls Thermistor and Themostat It adheres the toner to the paper with pressure and a heat to complete the printing job Halogen Lamp Voltage 120 115 5 220V 230 5 Capacity 800 Watt 25W Temp Distribution 12096 6 16 5 08 Phaser 3435 General Procedures and Information Temperature Interception Device Thermostat Thermostat Type Non Contact type THERMOSTAT Control Temperature 170 degrees C 5 degrees C THERMOSTAT ROLLER Gap 1 6 0 2mm Temperature Detecting Sensor Thermistor Thermistor Type HF R0060 SEMITEC 364FL Type Temperature Resistance 7k ohms 180 degrees C SYSTEM Temperature SETTING Stand by 165 5 degrees C Printing 189 5 degrees C 5 minutes before 184 5 degrees C 5 minutes after Overshoot 200 degrees C less Overheat 210 degrees C less Heat Roller Length 247 5mm Valid length 224mm OD 28 3 0 05 0
127. tricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Pick Up Gear Assembly amp Solenoids remove the Duplex Guide Housing REP 16 Feed Bracket Unit REP 20 2 Release the Pick Up Gear Assembly and Pick Up Gear Shaft as shown below Pickup gear assembly Figure 1 3435 5 08 4 53 Repairs and Adjustments 3 Remove the two screws securing the Manual Solenoid and Feed Solenoid and then remove the Solenoids as shown below Feed solenoid Manual solenoid Figure 2 4 54 5 08 Phaser 3435 Repairs Adjustments REP 22 Exit Roller Parts List on PL 7 WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury 1 Before removing the Exit Roller you remove the Top Cover REP 5 Side Cover REP 7 Fuser Drive Assembly REP 13 2 Remove the Exit Gear and release the Bearing at one end then remove the Roller Exit F Down and Exit Roller Rack as shown below Bearing E Exit roller rack BE Roller exit F down Exit gear 4 gt 5 VA nie rt PS ot 49 8 M 6 2 7 LA a M
128. tridge 2 OK Lack of toner so the life is nearly closed 2 Some part of image is not printed Shake the print car tridge and then recheck 1 NG Check the weight of the print cartridge and clean the LSU window with a cotton swab then recheck 2 OK Lack of toner so the life is nearly closed 3 Periodically a noise as tick tick occurs Measure the cycle and the weight of the print cartridge 4 White vertical stripes on the whole screen or partly Check the weight of the print car tridge 1 All of 1 2 3 above lf it become better by shaking replace with a new print car tridge after 50 100 sheets in the closing state of the life span 2 In case of 2 If it becomes bet ter after cleaning the LSU win dow then the print cartridge is normal Because of foreign substance on the LSU window the image has not been printed partly 3 In case of 3 If the cycle of noise is about 2 seconds the toner inside the print cartridge has been nearly exhausted Purchase and replace with a new print cartridge after using about 200 sheets at the point of occurrence 4 In case of 3 This is a phe nomenon caused by lack of toner so replace with a new print cartridge Toner Contamina tion Toner is fallen on the papers periodi cally Contaminated with toner on prints partly or over the whole surface 1 Toner is fallen on the paper periodically 1 Check the cycle of the fall ing of the
129. ult in damage to the equipment Note A note is used where it is essential to highlight a procedure practice condition or statement Safety Warning 1 Only to be serviced by appropriately qualified service engineers High voltages and lasers inside this product are dangerous This machine should only be ser viced by a suitably trained and qualified service engineer 2 Use only Xerox replacement parts There are no user serviceable parts inside the machine Do not make any unauthorized changes or additions to the machine these could cause the machine to malfunction and cre ate electric shock or fire hazards 3 Laser Safety Statement The machine is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter for Class 1 1 laser products and elsewhere it is certified as a Class laser product conforming to the requirements of IEC 825 Class laser products are not considered to be hazardous The laser system and machine are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition WARNING Follow the service procedure exactly as written Use of controls or adjustments other than those specified in this manual may result in an exposure to invisible laser radiation During servicing the invisible laser radiation can cause eye damage if looked at directly Phaser 3435 5 08 iii Introduction Materi
130. um rotates as the same speed as the paper feeding speed It creates the HSYNC signal and sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror and the engine detects the HSYNC signal to arrange the vertical line of the image on the paper After detecting the HSYNC signal the image data is sent to the LSU to arrange the its margin on the paper The one side of the polygon mirror is one line for scanning Print Cartridge In the print cartridge the OPC unit and the developer unit are in a The OPC unit has OPC drum and charging roller and the developer unit has toner print cartridge supply roller developing roller and the blade Summary Developing Method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner Charging capacity 39 1 3 C g KAO meas method Average OD 8 5 0 5 Toner Toner Qty 125 gf 250gf 4k 10k The life span of print cartridge 4k 10k sheets ISO 19752 Pattern 4 standard e Toner Residual Sensor Dot count with CRU Monitor OPC Cleaning Collect the toner by using cleaning blade FILM OPC Handling of wasted toner Collect the wasted toner in the cleaning frame by using cleaning blade OPC Drum Protecting Shutter None e Classifying device for print cartridge ID is classified by interruption of the frame channel 6 18 5 08 Phaser 3435 General Procedures and Information
131. urface capable of supporting its weight Failure to do so could cause the machine to tip or fall iv 5 08 Phaser 3435 Introduction The machine contains many rollers gears and fans Take great care to ensure that you do not catch your fingers hair or clothing in any of these rotating devices Do not place any small metal objects containers of water chemicals or other liquids close to the machine which if spilled could get into the machine and cause damage or a shock or fire hazard Do not install the machine in areas with high dust or moisture levels beside an open window or close to a humidifier or heater Damage could be caused to the machine in such areas Do not place candles burning cigarettes etc on the machine these could cause a fire The fuser unit works at a high temperature Use caution when working on the machine Wait for the fuser to cool down before disassembly Assembly Disassembly Precautions Replace parts carefully always use Xerox parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are re placed correctly Please carry out the following procedures before dismantling the machine or replacing any parts 1 AN Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard is replaced Ensure that power is disconnected before servicing or replacing a
132. urned 1 Clean the high voltage charge on due to the bad contacts between terminal power supply in the side of the print 2 Replace the HVPS if not solved cartridge and charge terminal by the above direction 1 and 2 of HVPS 3 VDO signal of the Main PBA is Low state Replace the LSU Unit or Main PBA Figure 1 Phaser 3435 5 08 3 11 Image Quality IQ 9 Uneven Density Description Print density is uneven between left and right 3 12 Digital Printer Digital Printer Digital Printer Check and Cause Digital Printer Digital Printer 1 The pressure force on the left and right springs of the transfer roller is not even the springs are Replace both the left and right damaged the transfer roller is improperly Spring Holder installed or the transfer roller bushing or holder is damaged 2 The life of the print cartridge Occur in the print cartridge gently has expired shake the print cartridge 3 The toner level is not even on Replace the print cartridge and the print cartridge roller due to the try to print out bad blade Figure 1 5 08 Phaser 3435 Image Quality IQ 10 Background Description Light dark background appears in whole area of the printing Digital Printer Digital Printer Digital Printer Check and Cause 1 15 print coverage less than 296 Has the machine been idle for a long time Digital Printer Digital Printer The print cartridge is basi
133. urs Open Heat Error When the engine operates the warm up process if the temperature of the fixing unit is not higher than a specified temperature the engine defines Open Heat Error When this error is broken out the engine stops all functions and keeps the error state Also the engine informs the error status of the main system And then the error message is displayed at LCD window or LED informing the error status of the user Low Heat Error When the engine is at stand by printing or warm up mode if the temperature of the fixing unit is lower than the specified temperature at each state and the lower temperature state is maintained during the specified time the engine defines Low Heat Error When this error is broken out the engine stops all functions and keeps it at the error state Also the Phaser 3435 5 08 6 29 General Procedures and Information 6 30 engine informs the error status of the main system And then the error message is dis played at LCD window or LED informing the error status of the user Over Heat Error For overall engine state if the temperature of the fixing unit is higher than the specified temperature and the temperature state is during the specified time the engine defines Over Heat Error When this error is broken out the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system And then the error message is displayed at LCD win
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