JumpStart Server Operation Manual
Contents
1. 2 Port Output Module Each output module has two ports which connect to display devices via DisplayPort DisplayPort to DVI D adapter provided or DVI D each output module can connect to two display devices or ECU Module 1 Module 2 R l I I Output 1 S Output 3 uN Output 4 JumpStart Server Operation Manual 3 3 020 100803 01 Rev 2 06 12 CHRISTIE 3 2 3 2 1 3 2 2 Unpack and Install the JumpStart Server Unpack Box Contents 1 2 Remove the Accessories box from the JumpStart box Using the handles on the upper corners of the server pull it out of the box Unpack the USB keyboard from its box and USB mouse from the Accessories box The box should contain the following items JumpStart Server 2 x Display Port to DVI Cable Adapter 4 x DVI to VGA Adapter 2 x DVI to Component Adapter 2 x DVI to HDMI Adapter JumpStart Quick Start Guide JumpStart Operation Manual this document A DVD containing the JumpStart software and the JumpStart User Manual Before You Begin Before you start your installation Turn the display wall and master ECU on Select a location for the JumpStart server that has access to power and can be connected to the display wall Select a location for the server that has unrestricted airflow so that the maximum temperature of 35 C 95 F is not exceeded If mounting the server in a rack avoid uneven mechanical loading O2. Active lines per field non interlaced frame 480 min 1536 max analog 1200 max digital Sync types Separate H and V Composite bi level Sync on green bi level DVI Single Link Polarity Positive or Negative separate H and V sync composite sync JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 4 5 CHRISTIE Input levels R GB with sync 1 0Vp p 2dB 0 79Vp p 1 26Vp R GB without sync p 0 7Vp p 2dB 0 56Vp p 0 88 Vp p DC offset 2V Nominal impedance 75 ohms NOTE This specifies frame rate for non interlaced sources and field rate for interlaced sources Signals will be displayed at a lower rate i e frames will be dropped The D2R2 E DVI capture cards supports capturing of the following resolutions Digital 640x480 VGA 800x600 1024x768 1280x1024 1600x1200 1920x1080 1920x1200 WUXGA Analog 640x480 VGA 800x600 1024x768 1280x1024 1600x1200 1920x1080 2048x1536 QXGA HD Modes 1080p 720p 576p 480p using a Component HD DVI con nector HDCP not supported Supported Frequency Resolution frequency supported up to 60Hz Resolutions outside of the above list may still be captured by the D2R2 E capture card however quality is not guaranteed 4 11 Safety CAN CSA C22 2 No 60950 1 2nd Edition UL 60950 1 2nd Edition IEC 60950 1 2nd Edition 4 6 JumpStart Server Operation Manual 020 1008
3. Number of Output Channels 2 Max Digital Output Resolution per Channel 2560x1600 60Hz DP 1920 x 1200 60Hz via supplied DP to DVI D adapter Max Resolution Bandwidth 150MHz Min Resolution Bandwidth 25MHz Max Cards per System 2 4 display channels Optional Output Connector Type DVI D via DP to DVI D adapter Max Power Consumption 40 Watts Max Power Requirements 5V 2 8A 3 3V 6 8A Supported Display Modes All available in 16bpp and 32bpp 4 4 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 4 10 DVI Input D2R2 E Card Format 2 5GHz PCIe 1 0 x4 adapter Card Size 110mm 4 3 x 170mm 6 7 Half size Video Capture Memory 32MB per channel 64MB per card Number of Input Channels 2 Max Cards per System Max Capture Resolution per Channel 2 4 channels 2048 x 1536 analog 1920 x 1200 digital 1080p HD HDCP not supported Input Connector Type DVI I or HD15 VGA HDMI Com ponent with adapter Power Consumption 15 Watts Max Power Requirements 3 3V 0 25A 12V 2A Horizontal frequency range 15 110kHz Vertical frequency range 25 200Hz Scan format Progressive Dot pixel clock rate Analog 25 170MHz Digital 25 165MHz Active pixels per scan line 640 min 2048 max analog 1920 max digital
4. Connect the JumpStart server and master ECU to the network via ethernet or connect the JumpStart server to the master ECU directly via serial port How is it connected Ethernet Tip How do locate the master ECU on the MicroTiles display If there are multiple ECUs only the master ECU will have a blinking green LED light C Serial 3 10 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE Select how the JumpStart server is connected to the master ECU Ethernet or Serial NOTE The master ECU is the one with the LED light flashing green Step 3 of 6 If You Chose Ethernet Connection MicroTiles Connection Wizard K 77 MicroTiles Connection Wizard Step 3 of 6 Where is the master ECU on the network IP Address 192 168 232 192 Tip Hold down the button on the master ECU for 10 seconds to display the IP Address referred to on screen as Pair Remote Control Port 3002 default 3002 Test Note The test may take a minute or two 1 Specify the network address of the master ECU Enter the master ECU s IP Address and Port To find out the master ECU s IP address hold down do not tap the Power button on the master ECU for 10 seconds to display the IP address on the your primary display On your display wall the IP address is called Pair Remote Control 2 Click Test If an error message appears make sure that your master ECU and display wall are powere
5. During the system startup the Intel Matrix Storage Manager option ROM user Interface will display the RAID 1 volume status as Degraded 4 After the operating system is running select Intel Matrix Storage Console from the Start Menu or click the Intel Matrix Storage Manager tray icon 5 From the View menu select Advanced Mode to see a detailed view of device storage information 6 In the device pane right click on the new non RAID hard drive and select Rebuild to this Hard Drive Click on the RAID 1 volume in the device pane The status in the information pane will display Rebuilding complete After the rebuild is complete the status will display Normal JumpStart Server Operation Manual 2 5 020 100803 01 Rev 2 06 12 CHRISTIE 3 3 1 Connect the JumpStart Server This section discusses how to prepare your server for operation It provides a detailed look at the server chassis and its various components instructions on how to connect sources and how to power the server It also covers how to connect the JumpStart server to your display wall and configure your wall using the MicroTiles Connection Wizard Here are some recommendations for your display wall to consider prior to installing a JumpStart server e If your display wall has only one ECU and you have a MicroTiles con figuration that is 1 tile high you cannot have more than 15 MicroTiles in that configuration e Ifyou have a subarray
6. To configure the IP address of the server consult with your net work administrator JumpStart Server Operation Manual 3 5 020 100803 01 Rev 2 06 12 CHRISTIE Connect one end of a CATS Ethernet cable not provided to an Ethernet port on the server Connect the other end to an Ethernet port on the master ECU If you want to connect using serial instead you can use a USB to serial adapter not provided Connect the server to a power supply using the supplied AC power cord Press the power button on the front panel of the server 3 3 Connect Display Devices Screens for Christie JumpStart The server comes standard with 2 NVIDIA Quadro 600 display modules and 2 DisplayPort to DVI Adapters In this configuration the server can be connected to up to 4 display devices DVI D Cables DVI D connection requires Extended Display Identification Data EDID which is detected at startup 1 Connect the smaller connector of each of the display port to DVI Adapter cables to the display module connectors on the rear panel Connect the other end of each cable to a DVI extension cable not supplied Connect the extension cable to your display devices in any order Power up the server An application will open that allows you to configure the display devices No DVI signal If you do not see output on any of the display devices it is possible there is a problem with the EDID 1 Power down the server For details see
7. A source connected to the top connector is considered Input 1 Module 1 Module 2 Input 3 Input 4 The DVI I Input Module can accept the following standard input signals DVI D DVI A DVI I RGB VGA via HD15 to DVI I adapter RGB 3 4 5 wire via proper adapter HDMI via HDMI to DVI I adapter and Component via Component to DVI I adapter Table 3 1 VGA Input Connection Standard Input VGA Connectors Signal RED GREEN BLUE Hor Description Comp RGB with H amp Red Green Blue H Sync V Sync V Sync 5 wire 1 2 3 RGB with com Red Green Blue Comp No posite sync 4 Sync signal wire 1 2 3 4 5 RGB with sync Red Green Blue No No on green 3 with signal signal wire 4 5 sync JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE NOTES 1 Sync signals cannot be swapped between the Horizontal Composite and Vertical connectors 2 Sync signal s can be negative or positive polarity 3 Sync present on any of the RGB signals will be ignored when separate or composite sync is input 4 Sync can be bi level 5 No signal means no signal should be applied to the input Output Signals The output of the JumpStart server is through either a DisplayPort or DVI connection Each output drives up to WUXGA resolution 1920 x 1200 at 60 Hz Refresh rates of 60 75 Hz will be available for SXGA resolution DisplayPort to DVI D adapters are provided
8. MicroTiles but can also work with other Christie rear projection and flat panel solutions The server accepts up to 4 RGB or DVI inputs through D2R2 E modules and provides up to 4 DisplayPort DVI outputs through NVIDIA Quadro 600 modules to drive a video wall It uses a redundant array of independent disks RAID in a mirrored configuration of 2 SATA drives JumpStart server software is installed on the server and provides the ability to manage video inputs and output assignments JumpStart client software can be installed on other computers for remote management of content List of Components e Christie JumpStart Server Chassis e Keyboard e 2 button optical mouse with scroll wheel e Windows 7 OS e Christie JumpStart client software Preventing Electrostatic Discharge Electrostatic discharge ESD can damage electronic components such as the system board CPU and modules ESD damage can shorten a component s life expectancy or render it useless JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE The following precautions can reduce the risk of ESD damage to components e Ground yourself to the server chassis and ground the chassis to a proper ground point when working with a static sensitive component or assembly If possible work on a grounded surface like a mat Keep electrostatic sensitive components in their static safe packaging until you are ready to install Always avoid touching p
9. Section 3 5 2 Turn the Server Off Change cables or re seat connectors Power up the server and confirm the configuration is correct 3 6 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 3 4 3 5 Connecting Peripheral Devices 1 Connect the keyboard and mouse to any of the USB ports within the rectangles on the back panel shown or the 3 ports on the front panel Ibiti VAS 2 Connect CATS Ethernet cable s to the Ethernet port circled 3 Connect any peripheral devices such as a USB device to the appropriate connectors on the rear or front panel Connect Power The Christie JumpStart base chassis comes standard with 1 power supply Connect the approved rated power cord packaged separately to the AC inlet of the power supply on the rear panel and connect the three pronged end of the power cords to a grounded AC outlet The Input voltage must be capable of 100 240 VAC 10A JumpStart Server Operation Manual 3 7 020 100803 01 Rev 2 06 12 CHRISTIE 3 5 1 Turn the Server On To power up the server and initialize the input and display modules 1 Press the Power button on the front panel 2 Wait until the Windows 7 operating system cycles through its initialization process This may take several minutes depending on the number of display cards installed 3 5 2 Turn the Server Off IWAN 49191 The front panel Power ON Standby button does not comple
10. View Tools Help Change the appearance of your displays Display 1 Dell 2007FP Digital Resolution z200 x 1600 recommended Multiple displays Extend desktop to this display E Make this my main display Advanced settings Make text and other items larger or smaller What display settings should I choose On the Microsoft Windows Screen Resolution page configure the position of your displays To detect your current setup click Detect To show the numbers corresponding to your displays on your display wall click Identify When you are satisfied with the arrangement of your displays click OK 3 14 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 3 7 1 Step 6 of 6 Full Screen Applications MicroTiles Connection Wizard Pa MicroTiles Connection Wizard Step 6 of 6 In certain fullscreen applications it may be useful to enable Mosaic Mode in the NVIDIA Control Panel Open the NVIDIA Control Panel Click here for Help If you are using multiple ECUs and want to show full screen applications or use the Christie Interactivity Kit across the entire canvas enable Mosaic Mode in the NVIDIA Control Panel 1 Click Open the NVIDIA Control Panel 2 Inthe NVIDIA Control Panel window click Workstation gt Set up Mosaic 3 Select the Enable Mosaic check box For more information see the NVIDIA onl
11. recommended by Christie Use of unauthorized attachments and accessories may result in the risk of fire shock or personal injury JumpStart Server Operation Manual 1 1 020 100803 01 Rev 2 06 12 CHRISTIE 1 1 2 1 1 3 1 1 4 Symbols and Labels for the Christie JumpStart Server Observe and follow all warnings and instructions marked on the chassis the components in the server and in this document The following symbols indicate potential hazards General Precautions Fs e735 8Perform servicing ONLY after becoming thoroughly familiar with the following service guidelines Non compliance increases the risk of hazards and injury to the user Do not modify any circuit Fm YN Ce 5 SaDisconnect ALL power to server before opening PAI 74 9 eq Only a Christie accredited service technician can service this product AC Power Precautions FIN SINT N e Do not attempt operation if the AC supply is not within the specified voltage range Do not allow anything to rest on the power cords Locate the server where cords cannot be abused by persons walking on it or objects rolling over it Never operate the server if a power cable appears damaged in any way Do not overload power outlets and extension cords as this can result in fire or shock hazards Table 1 1 Warning Labels A electrical shock hazards This symbol indicates the presence of hazardous energy circuits or A fe To reduce the risk of injury from el
12. that only contains 1 MicroTile the EDID resolu tion might be set so that the incoming signal is larger than the native res olution of the MicroTile 720x540 pixels As a result images and videos might be cropped Set the EDID values manually so that all of the incoming signal can be displayed To configure this setup manually use the WebUI for your Master ECU Connect the JumpStart Server to the Display Wall The JumpStart server is equipped with four video output channels two are DVI and two are DisplayPort with optional DisplayPort to DVI adapters included These four output channels can be connected to any compatible digital display 3 1 1 About Source Connections The server comes pre configured You should be able to connect your sources and display content on the display wall when the unit is unpacked Input Signals The system will optional accept input signals as computer video 4 per system through a DVI I connection RGB HDMI or Component connections are available using VGA HDMI or Component to DVI I adapters Resolution for the DVI I connection can be up to WUXGA JumpStart Server Operation Manual 3 1 020 100803 01 Rev 2 06 12 CHRISTIE resolution 1920 x 1200 x 24 bit digital or QXGA resolution 2048 x 1536 x 24 bit analog DVI I capture frame rates will depend both on the number of simultaneous captures and the resolution 2 Port DVI I Input Module Each DVI I input module has two DVI I connectors
13. 03 01 Rev 2 06 12 CHRISTIE 4 12 Electro Magnetic Compatibility Emissions FCC CFR47 Part 15 Subpart B Class A Unintentional Radiators CISPR 22 EN55022 Class A Information Technology Equipment Immunity CISPR 24 EN55024 EMC Requirements Information Technol ogy Equipment Marking The product shall bear the CE markings and conform to all relevant European directives standards safety health and environmental concerns Future product markings to include International Certifications cULus GoST R KC CCC c tick 4 13 Reliability and Serviceability Reliability MTBF of major compo 50 000 hours nents Serviceability MTTR 15 minutes max 4 14 Quality e ISO 9001 2000 Manufactured in Christie s Canadian facility certified for ISO 9001 2000 and ISO 14001 2004 e ISO 14001 2004 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 4 7 CHRISTIE 4 15 Environment Operating Tempera 5 C to 35 C 40 F to 95 F ture NOTE Derate by degree C 1 8 degrees F for every 305m 1000ft altitude over 1525m 5000ft Relative 8 to 85 non condensing Humidity Altitude 0 to 2000m 6561 ft max Shock Half sine 40g 2 3ms Single event only Vibration 0 5g rms 5 300Hz random non con tinuous Non Storage Temperature 40 C to 60 C 40 F to Operating 140 F NOTE D
14. 1 x PCIe x8 mechanical x4 electrical 2 x PCI not used Cooling 2 x power supply fans 1 x front PCI fans 1 x memory fans 2 x CPU Heatsink Chipset Intel 5520 Chipset Processor Intel Xeon Quad Core 2 4GHz 1066MHz 12MB L2 cache Operating System Windows 7 Professional Edition English Version Application Software Christie JumpStart Display Wall Control Software 4 2 Main Memory Type DDR3 RDIMM Registered or UDIMM Unbuf fered ECC Standard Capacity 6GB 3 x 2GB Memory Protection Advanced ECC with online spare capabilities JumpStart Server Operation Manual 4 1 020 100803 01 Rev 2 06 12 CHRISTIE 4 3 I O Interfaces Mouse 1 Keyboard 1 USB 2 0 Ports 12 3 front 6 rear 3 internal IEEE 1394 Firewire 1 1 front RJ 45 LAN 1 4 4 Integrated SATA Storage Server Disk Drive and Enclo sure Interface 3GB s Serial ATA RAID Support RAID 1 Mirroring 4 5 Storage Capacity 1 099 511 627 776 bytes 1000 GB Height 25cm 1 0 Width 10 2cm 4 0 Interface Serial ATA Transfer Rate Synchronous Max 3GB s Seek Time typical reads includes settings Single Track 2ms Average 1lms Full Stroke 21ms Rotational Speed 7200rpm Physical Configuration Bytes Sector 512 Logical Blocks 488 397 168 Standard Configuration 2 x 1 TB drives at RAID 1 4
15. 2 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 4 6 Embedded PCI Express Gigabit NIC Server Adapter Network Interface 10 100 1000 T Compatibility IEEE 802 3 10Base T IEEE 802 3u 100Base TX IEEE 802 3ab 1000Base T Data Transfer Method PCI Express four lanes x4 Connector RJ 45 Network Transfer Rate 10Base T Half Duplex 10Mb s 10Base T Full Duplex 20Mb s 100Base TX Half Duplex 100Mb s 100Base TX Full Duplex 200Mb s 1000BaseTX Half and Full Duplex 2000Mb s Cable Support 10Base T 10 100 1000Base TX Cat 3 4 5 UTP up to 100m 328ft Cat 5 UTP up to 100m 328ft 4 7 Power Requirements Standard 650 Watt Range Line Voltage 90 to 269 VAC Rated Input Voltage 100 to 240 VAC Rated Input Frequency 47 66Hz Rated Input Current 10A 100 127 VAC to 6A 200 240 VAC JumpStart Server Operation Manual 4 3 020 100803 01 Rev 2 06 12 CHRISTIE 4 8 Peripheral Devices Keyboard Type Generic Interface PS 2 or USB Mouse Type 2 button optical with scroll wheel Interface PS 2 or USB 4 9 Graphics Output NVIDIA Quadro 600 Card Format 5 0GHz PCI Express x16 Card Size Graphics Memory 69 4mm 2 731 x 167 6mm 6 6 Half size 1GB Memory Interface 64b per 2 output channels 128b per card Memory Bandwidth 25 6GB s per 2 output channels
16. JumpStart Server a Operation Manual 020 100803 01 CHRISTIE JumpStart Server Operation Manual 020 100803 01 NOTICES COPYRIGHT AND TRADEMARKS 2012 Christie Digital Systems USA Inc All rights reserved All brand names and product names are trademarks registered trademarks or trade names of their respective holders REGULATORY The product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment The product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada el AS AFS A T LS AAJA TSE 77L Vaz EE ARE AS F s lt dieo 713 dai AANA LRE AS 9955 Ud GENERAL Every effort has been made to ensure accuracy however in some cases changes in the products or availability could occur which may not be reflected in this document Christie reserves the right to make chang
17. accident fire flood lightning earthquake or other natural disaster c Damage caused by improper installation alignment or by product modification if by other than a Christie authorized repair service provider d Problems caused by combination of the equipment with non Christie equipment such as distribution systems cameras video tape recorders etc or use of the equipment with any non Christie interface device e Failure due to normal wear and tear f Warranty does not cover image retention PREVENTATIVE MAINTENANCE Preventative maintenance is an important part of the continued and proper operation of your product Please see the Service Manual for specific maintenance items as they relate to your product Failure to perform maintenance as required and in accordance with the maintenance schedule specified by Christie will void the warranty CHRISTIE 1 Introduction 1 1 Safety Warnings and Guidelines sees 1 1 1 1 1 Power Cords and Attachment cccccccccccsscesseceseeessseseeeeeees 1 1 1 1 2 Symbols and Labels for the Christie JumpStart Server 1 2 1 1 3 General Pr catitiOns acieccsssiecsecesceesoceisacecscesisiseanedendssoiestecsseeessviecs 1 2 1 1 4 AC Power Precautions sss eee 1 2 1 2 Purchase Record and Service Contacts sss 1 3 1 3 Christie JumpStart Server Overview sees eee eee 1 4 1 3 1 How the Server Works ccccsccsscessecsseceseecssceessceseecsseeeseeeseees 1 4 1 3 2 List of Com
18. all management software enables the user to control and display several applications simultaneously on a large ultra high resolution desktop To prevent physical injury or equipment damage it is important that you read Section 4 Specifications in its entirety before performing any service procedure covered in this manual DISCLAIMER Every effort has been made to ensure the information in this document is accurate and reliable However due to constant research the information in this document is subject to change without notice Christie Digital Systems assumes no responsibility for omissions or inaccuracies Updates to this document are published regularly as required Please contact Christie Digital Systems for availability Images in this manual are presented to illustrate the key steps for each service procedure Safety Warnings and Guidelines To assure complete safety at all times for users as well as Christie accredited service technicians it is imperative that the following warnings and precautions are read and understood before attempting servicing Power Cords and Attachments 1 A power cord is provided with each Christie JumpStart server Ensure that you are using a power cord socket and power plug rated for your location 2 Use only an AC power cord recommended by Christie Do not attempt operation if the AC supply and cord are not within the specified voltage and power range Use only the attachments and accessories
19. ble There is only one way in which a hard drive reveals signs of failure A POST message lists failed drives whenever the system is restarted as long as the server detects at least one functional drive JumpStart Server Operation Manual 3 9 020 100803 01 Rev 2 06 12 CHRISTIE 3 7 Connect to the Display Wall When the JumpStart server successfully connects with a MicroTiles wall the MicroTiles Connection Wizard appears NOTE f you cannot see the MicroTiles Connection Wizard attach an external computer monitor to view the wizard through Step 4 To do this if you are using all 4 outputs from the JumpStart server temporarily unplug one output to plug in the monitor Before beginning Step 5 unplug the monitor and plug the 4th output back into the wall for the rest of the setup Step 1 of 6 Get Started MicroTiles Connection Wizard x MicroTiles Connection Wizard Step 1 of 6 A MicroTiles display has been or will be connected to this computer Let s spend a few moments to setup JumpStart Note This wizard may reboot the server when complete T Disable wizard auto popup when MicroTiles detected Click Next If you have already configured the display wall you are prompted to confirm that you want to clear the current configuration To continue click Yes Step 2 of 6 Ethernet or Serial MicroTiles Connection Wizard E MicroTiles Connection Wizard Step 2 of 6
20. d on and that your JumpStart server is connected properly 3 Click Next JumpStart Server Operation Manual 3 11 020 100803 01 Rev 2 06 12 CHRISTIE If You Chose Serial Connection MicroTiles Connection Wizard f MicroTiles Connection Wizard Step 3 of 6 Which serial port is the master ECU connected to Serial Port COM1 X Baud Rate 115200 Default 115 200 bps 1 Specify the master ECU s Serial Port and Baud Rate 2 Click Test If an error message appears make sure that your master ECU and display wall are powered on and that your JumpStart server is connected properly 3 Click Next If Firmware Out of Date To work with JumpStart your ECUs and MicroTiles need the latest version of firmware If you need to upgrade your firmware the Connection Wizard displays a message and provides a link to the MicroTiles Web interface Click this link In the Web interface select Configuration gt Firmware Upgrade gt ECUs and MicroTiles For more information see the MicroTiles User Manual 020 100329 XX To find it go to www microtiles com click Downloads and then click User Manuals If DHCP is Enabled To work with JumpStart your ECU must be networked with DHCP disabled If you have DHCP enabled the Connection Wizard displays a message and provides a link to the MicroTiles Web interface Click this link In the Web interface select Configuration gt Ethernet From the DHCP drop d
21. d to personal injury Purchase Record and Service Contacts Whether the server is under warranty or the warranty has expired Christie s highly trained and extensive factory and dealer service network is always available to quickly diagnose and correct malfunctions Should a problem be encountered with any part of the server contact your dealer In most cases servicing is performed on site If you have purchased the server fill out the information below and keep with your records for future reference Dealer Dealer or Christie Sales Service Contact Phone Number Server Serial Number Purchase Date Installation Date JumpStart Server Operation Manual 1 3 020 100803 01 Rev 2 06 12 CHRISTIE 1 3 1 3 1 1 3 2 1 3 3 For complete details on the warranty of your Christie product contact your Christie dealer Christie JumpStart Server Overview How the Server Works The Christie JumpStart server is a single computer chassis equipped with software that manages and serves content onto an irregularly shaped display wall by treating the wall as a single Microsoft Windows desktop The server provides up to 4 DVI D outputs at WUXGA 1920x1200 and will optionally be able to capture 4 DVI feeds up to WUXGA 1920x1200 resolution In addition the system will allow the user to run standard Windows applications anywhere on the entire display wall JumpStart is designed to work with Christie
22. e see Christie JumpStart User Manual 020 100781 xx 1 6 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 2 Hardware The following section outlines the main features of the Christie JumpStart server 2 1 Key Features and Capabilities Rugged industrial 19 rack mountable form factor optional rack mount kit PN 128 100102 01 with front panel status LEDs 4U main chassis with 4 PCIE and 2 PCI expansion slots Intel Xeon Quad Core Processor 6 GB of DDR3 SDRAM 1 TB SATA hard drive storage Integrated RAID 1 support 12 USB 2 0 ports 1 keyboard 2 button optical mouse with scroll wheel Blu ray drive Up to 4 display outputs Up to 4 DVI inputs Windows 7 Christie JumpStart client software disc gt 50 000 hours MTBF for all major hardware components lt 15 minutes MTTR for all major hardware components 2 2 What s In the Box Server Accessory Box Product registration card Quick Setup Guide OS Recovery CD Windows 7 Christie JumpStart Software CD Christie JumpStart Operation Manual Keyboard and mouse JumpStart Server Operation Manual 2 1 020 100803 01 Rev 2 06 12 CHRISTIE e Display port to DVI adapter 1 per NVIDIA Quadro 600 s DVI to VGA adapter 2 per D2R2 E module s DVI to Component adapter 1 per D2R2 E module s DVI to HDMI adapter 1 per D2R2 E module 2 3 Front Panel Components The following illustration shows the front panel components of the Chri
23. ectrical shock hazards do not open this enclosure Refer all mainte nance upgrades and servicing to qualified personnel viceable parts and electrical shock hazards may be present This symbol indicates that the area contains no user or field ser A Te To reduce the risk of injury from electrical shock hazards do not open this enclosure 1 2 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE Table 1 1 Warning Labels ed Connection This symbol on an RJ 45 receptacle indicates a network interface Ane To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecom munications connectors into this receptacle A nent Contact with the hot surface may cause personal injury This symbol indicates the presence of a hot surface or hot compo A fe To reduce the risk of injury from a hot compo nent allow the surface to cool before touching 1 2 F ey N e 3 48 Danger symbols indicate a hazardous situation which if not avoided will result in death or serious injury PAI 9 4919 lel Warning symbols indicate a hazardous situation which if not avoided could result in death or serious injury 7 e Neagle Caution symbols indicate a hazardous situation which if not avoided could result in minor or moderate injury NOTICE nformation with this heading alerts users to key points of interest not relate
24. erate by degree C 1 8 degrees F for every 305m 1000ft altitude over 1525m 5000ft Relative Humidity 8 to 90 non condensing Shipping Shock Single event e Half sine 160cm s 2 only 3ms 100g e Square 422cm s 20g Altitude 0 to 9 144m 30 000 ft max Vibration random 2 0g rms 10 to 500Hz non continuous 4 8 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 O000 102906 0 1 ASSY TECH DOCS JumpStart Srvr Corporate offices USA Cypress ph 714 236 8610 Canada Kitchener ph 519 744 8005 Worldwide offices United Kingdom ph 44 118 977 8000 France ph 33 0 141 210036 Germany ph 49 2161 664540 For the most current technical documentation Eastern Europe ph 36 0 1 47 48 100 Middle East ph 971 0 4299 7575 Spain ph 34 91 633 9990 please visit www christiedigital com Singapore ph 65 6877 8737 Beijing ph 86 10 6561 0240 Shanghai ph 86 21 6278 7708 Japan ph 81 3 3599 7481 South Korea ph 82 2 702 1601 CHRISTIE
25. es to specifications at any time without notice Performance specifications are typical but may vary depending on conditions beyond Christie s control such as maintenance of the product in proper working conditions Performance specifications are based on information available at the time of printing Christie makes no warranty of any kind with regard to this material including but not limited to implied warranties of fitness for a particular purpose Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material recycled and reused This symbol means that electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulations In the European Union there are separate collection systems for used electrical and electronic products Please help us to conserve the environment we live in K The product is designed and manufactured with high quality materials and components that can be GENERAL WARRANTY STATEMENTS For complete information about Christie s limited warranty please contact your Christie dealer In addition to the other limitations that may be specified in Christie s limited warranty the warranty does not cover a Damage occurring during shipment in either direction b Damage caused by misuse improper power source
26. figure MicroTiles resolution Click the link provided to access the MicroTiles Web interface and perform this procedure a Inthe Web interface select Canvas Management gt Layout gt Subarray Configuration and then click Auto Subarray b Inthe Web interface select Source Management gt Customize EDID Adjust the Horizontal Size Vertical Size and Frame Rate to match your display wall When you adjust these settings the Bandwidth required to achieve them is dynamically updated We recommend that the bandwidth should not exceed 150 MHz When you are finished click Apply For more information see the MicroTiles User Manual 020 100329 XX To find it go to www microtiles com click Downloads and then click User Manuals JumpStart Server Operation Manual 3 13 020 100803 01 Rev 2 06 12 CHRISTIE Step 5 of 6 Arrange Your Displays MicroTiles Connection Wizard K lt MicroTiles Connection Wizard Step 5 of 6 Windows may have re arranged your displays It is very important to have your displays arranged correctly for JumpStart Click here for Help Tip Use the Identify button in dialog box to determine which display should be in which location Click Next If your display wall is not arranged in the format that you are expecting you can adjust the Microsoft Windows desktop display settings OO E lt Display Screen Resolution 4 Search Controt Panel File Edit
27. ine help Successful Completion When the Connection Wizard has completed the setup of your wall click Done You are ready to use JumpStart Change Display Wall Settings To change display wall settings after you have completed the configuration right click the Christie MediaServer icon in the Windows task bar and select MicroTiles Setup Wizard JumpStart Server Operation Manual 3 15 020 100803 01 Rev 2 06 12 CHRISTIE 3 8 Java Updates Because the Christie Web Server requires Java upgrading Java while the Web Server is running will cause it to not function properly To upgrade Java safely 1 On the JumpStart server desktop right click Computer and click Manage on the context menu 2 Inthe Computer Management window double click Services and Applications and then double click Services 3 In the list of services right click Christie Web Server and then click Stop 4 From the Start menu click Control Panel Double click Java 32 bit 5 On the Java Control Panel click the Update tab Click Update Now 6 When the Java update is complete return to the Services list right click Christie Web Server and then click Start 3 16 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 4 Specifications 4 1 Main Chassis Drive Bays 2 x hot plug 3 5 SATA drive bays 2 x media drive bays Expansion Slots 2 x PCle2 x16 1 x PCIe2 x8 mechanical x4 electrical
28. ins leads or circuitry 1 3 4 Installation Guidelines Carefully read the following guidelines to ensure the server can maintain optimum operation Elevated Ambient Temperature If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature of 35 C 95 F NOTE The ambient upper limit of 35 C 95 F only applies up to 1525m 5000 feet elevation De rate the temperature by 1 C 1 8 F per 305m 1000 feet above 1525m 5000 feet Reduced Air Flow Maintain unrestricted airflow around the installed equipment at all times Mechanical Loading To minimize possible hazardous conditions when mounting the equipment in a rack you must avoid uneven mechanical loading Circuit Overloading ann Ensure the equipment is properly connected to the supply circuit and follow equipment ratings to avoid overloading the circuits JumpStart Server Operation Manual 1 5 020 100803 01 Rev 2 06 12 CHRISTIE Reliable Grounding Reliable grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections rather than direct connections to the branch circuit 1 4 Related Documents For information about using the JumpStart client softwar
29. own list select Disabled and then click Apply For more information see the MicroTiles User Manual 020 100329 XX To find it go to www microtiles com click Downloads and then click User Manuals 3 12 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE Step 4 of 6 Configure MicroTiles Resolution MicroTiles Connection Wizard Pa MicroTiles Connection Wizard Step 4 of 6 amp Automatically configure MicroTiles resolution server will restart Recommended JumpStart will automatically set the EDID values on each ECU in order to achieve the maximum total canvas resolution supported by the graphic cards installed on the server Manually configure MicroTiles resolution Use the MicroTiles WebUI to adjust the EDID values on each ECU as desired Click here to access the WebUI For more information on customizing EDID values click for Help Select one of the following options Automatically configure MicroTiles resolution server will restart Recommended Click Next The Connection Wizard sets the extended display identification data EDID values on each ECU to achieve the optimal canvas resolution supported by the server NOTE f you have subarrays defined the Connection Wizard resets them If the Automatic configuration fails the Connection Wizard displays a link to access the MicroTiles Web interface to perform the configuration manually See below Manually con
30. ponents sss esse sees eee eee 1 4 1 3 3 Preventing Electrostatic Discharge eee eee 1 4 1 3 4 Installation Guidelines sss 1 5 1 4 Related Documents sscc 2sscisscesccssicsseecosedes asides sshavsiieootdevscaveevenrtssevers 1 6 2 Hardware 2 1 Key Features and Capabilities sese eee eee 2 1 2 2 What s Inthe S T 2 1 2 3 Front Panel Components sese eee ee ee eee 2 2 2 3 1 Rear Panel Components sss esse sese 2 3 ZARAD B ene etranetetetenseiscutesieaseenteteds a a A 2 3 2 4 1 Disk Replacement Automatic Rebuild sss sese 2 5 3 Connect the JumpStart Server 3 1 Connect the JumpStart Server to the Display Wall 3 1 3 1 1 About Source Connections sees eee eee eee 3 1 3 2 Unpack and Install the JumpStart Server sese essen 3 4 3 2 1 Unpack Box Contents ii c ccscessicesteccssicncceeevssesectiesscccieervencesceeeess 3 4 3 2 2 Before You Begin sss ssscsssecsszesssgrsgoe oest tenons o cnnan 3 4 3 2 3 Connect the JumpStart Server to the Display Wall 3 5 3 3 Connect Display Devices Screens for Christie JumpStart 3 6 3 4 Connecting Peripheral Devices sese 3 7 33 COMMECE PO WEE creeis rneer ea o e E E REE EE ERNES 3 7 3 5 1 Turn the Serv r T 3 8 H H Turn the Server Olt TTT 3 8 3 6 System Monitoring sese eee eee 3 9 3 6 1 Monitor Hard Disk Drives sss 3 9 3 6 2 Recognizing Hard Drive Failures sss sese 3 9 3 7 Connect to the Display Wall ccc eccecsccseceteeseceeeseeeeceeeeeeeseeeseeaes 3 10 3 7 1 Change Display Wall Setting
31. ptional rail kit required 128 100102 01 Ensure that the MicroTiles wall includes 1 to 4 ECUs and a single mas ter ECU Ensure that your network provides Internet access for the JumpStart server The MicroTiles Web interface used in some setup steps requires Adobe Flash which is not preinstalled on the server beause of license restrictions Free download available online 3 4 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 3 2 3 Connect the JumpStart Server to the Display Wall 1 Turn the ECUs and display wall on 2 Identify the master ECU A flashing green LED light on the right side of the back panel identifies the master ECU 3 Connect the smaller connector of each of the display port to DVI adaptor cables to the display module connectors on the rear panel be DisplayPort 4 Connect the other end of each cable to a DVI extension cable not supplied Connect the extension cable to your display devices in any order If all 4 outputs are not required use the DVI connectors first and then the Display Port to DVI connectors which require the adapters as required 5 Connect the USB keyboard and USB mouse to the server by plugging them into available USB ports on the server NOTE Jf you are connecting the server directly to the master ECU using an Ethernet cable without using a router make sure the IP addresses on the server and master ECU are configured on the same network
32. r Configuration Utility Hard drive failures are also reported in the Intel Matrix Storage Console s InteR Matrix Storage Console ZZ View Hard Drive and Volume Status RAID volume is degraded system a functioning noemaly However available Solution Be enable data protection by rebuilding volume to the new hard deve Warning Data is no longer protected from a single hard drive failure T Restore RAID 1 data protection haies user fles across multiple hard drives increasing data Effects of a Hard Drive Failure If more hard drives fail than the fault tolerance method allows the logical drive fails In this case you are likely to lose data JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 2 4 1 Disk Replacement Automatic Rebuild Degraded RAID 1 Volume A RAID 1 volume is reported as Degraded when one of its members fails or is disconnected and data mirroring is lost As a result the system can only use the functional member To re establish data mirroring and restore data redundancy see the procedures below Missing Member Drive 1 Make sure the system is powered OFF 2 Reconnect the missing hard drive 3 Restart the system The rebuild will occur automatically Failed Member Drive 1 Make sure the system is powered OFF 2 Replace the failed hard drive with a new one that is of equal or greater capacity 3 Power on the system
33. s seene eee 3 15 3 8 J va Updates vice cciuiics ccscetia es avessees cecsseaeen iiaii E E E 3 16 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 4 Specifications 4 1 Main CHASSIS sesalci iaia aieia raire Sets oiots ra raTa ani 4 1 4 2 Main Memory vei csc necktie ceria ihm E RR 4 1 43 VO TMtErACES enis e a a T eeii 4 2 4 4 Integrated SATA Storage Server eee 4 2 dS SOIO nren E A E EE E 4 2 4 6 Embedded PCI Express Gigabit NIC Server Adapter sese 4 3 4 7 Power Requirement sse sese sees eee eee 4 3 4 8 Peripheral DG ViCeS sages za zes cetedesccactesuesass qdetistesusdesteacsandendersseedsceessaes 4 4 4 9 Graphics Output NVIDIA Quadro 600 sese 4 4 4 10 DVI Input D2R2 E iega okie tain aie eis 4 5 AV 1 SATCU isd cess E diets vacdivinsaidess das aeniess 40 steudetbavienacces titans 4 6 4 12 Electro Magnetic Compatibility sese esse sese eee eee eee 4 7 4 13 Reliability and Serviceability sese 4 7 4 14 Quality scccnaieiiiininen nih teak EE E E RRE 4 7 AVS T TT veseris tei ienen eare e ei iE eieo E ENNEN airis 4 8 ii JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 1 1 1 1 1 1 Introduction This manual provides technical information on using the Christie JumpStart server and assisting Christie accredited service technicians in its service and repair The Christie JumpStart server is a computer device that allows a user to control a display wall Specially designed w
34. stie JumpStart server chassis Power button 6 Headphone connector 2 Hard drive activity light 7 Microphone connector 3 Optical drive 8 IEEE 1394a connector 4 Optical drive eject button Q Optical drive activity light 5 USB 2 0 ports 3 10 Optical drive manual eject 2 2 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 2 3 1 Rear Panel Components The following illustration shows the rear panel components the basic server configuration PS 2 mouse connector green 7 Cable lock slot 2 USB 2 0 ports 6 8 Audio line out connector green 3 RJ 45 network connector 9 Microphone Connector Pink 4 Audio line in connector blue 10 PS 2 keyboard connector purple 5 Power supply Built In Self Test 11 Side access panel key BIST LED 6 Power cord connector LED 2 4 RAID 1 Redundant Array of Independent Disks RAID combines physical hard disks into a single logical unit Christie JumpStart uses a hardware RAID solution and comes pre configured with RAID 1 JumpStart Server Operation Manual 2 3 020 100803 01 Rev 2 06 12 Recognizing Hard Drive Failures Hard drive failures are indicated by Power On Self Test POST messages RAID Volumes ita i rypte ID Name Siz Status Bootable Physical Disks Port Drive Model Serial 8 Type Status Vol ID 18A 4BEK9 P 1 18A t 4 J jak t 23 N Press RUB to ente
35. tely power OFF System power Portions of the power supply and some internal circuitry remain active until AC power is removed If you are powering down for maintenance you must also remove the power cord from the power supply Failure to remove the power cord may increase the risk of personal injury electric shock or damage to the equipment ey NOh ae N if the power cord is removed for maintenance purposes ensure that a wrist strap is worn and grounded to the server chassis and that the chassis is suitably grounded before working inside the server Failure to do so may result in component damage due to Electro Static Discharge ESD NOTICE f installing a hot plug device it is not necessary to power down the server 1 Close all applications 2 Select Start gt Shutdown 3 8 JumpStart Server Operation Manual 020 100803 01 Rev 2 06 12 CHRISTIE 3 6 3 6 1 3 6 2 System Monitoring The server has two system monitoring LEDs the power button LED and the hard drive activity LED Monitor Hard Disk Drives Hard drive read or write activity is indicated by the front panel LED Recognizing Hard Drive Failures NOTICE Occasionally a drive that has previously failed may seem to be operational after the system is power cycled or after the drive has been removed and reinserted However continued use of such marginal drives could eventually result in data loss Replace the marginal drive as soon as possi
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