Home

Prize Hub Modular Service Manual

1. AACE1812 1800 Top Capsule Motor 1800 Middle Capsule Motor Power In AACE1813 AACE1812 Pivot Motor AAMO 1800 1812 e To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SPINDLE HUB WIRING DIAGRAM AACE1822 To AACB1800 Board Communication to Controller Board Note All Spindles are AACE1816 Part AADSPZ010 EJ Cm NEP 2 NA a m All Dips Off p LED Blinks 1 Time EN LL 5 TX AACB1803 BOOT AS NL Y 1 4 B3 B2 0 0 0 ottom Row 4 Spindles 0 0 0 0 1823 To Power In on Controller it N Board AACE1820 AACE1819 5 2 ENS AACE1815 LED lights on front door Prize Chute Sensor Boards 4402 37 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOCKER HUB WIRING DIAGRAM AACE 1806 55 3000 Locker Door Switch 1809 1808 A5S05050 AACE1807 Locker Solenoid Locker Door 5 AACE1806 55 3000 Locker Door Switch 5505050 AACE1807 Locker Solenoid Locker Door 4 AACE1806 7 A LED s T 55 3000 Locker Door Switch Qo 1808 18
2. 29 MAROUEE INSTALLATION 30 SIDE DECAL PLACEMENT 31 CIRCUIT BOARD PINOUTS amp GUIDES eR EBUN HEN ISI DUSER TOS dE EMEN 32 34 WIRING DIAGRAMS Ec 35 40 RO BLE etu 41 58 59 63 SECURIEY PACKA E 64 STATESUIES HMM 65 MAINTENANCE EO CM M 66 TEGPINICALSUPPORT E 67 WARRANTY 68 CERTIFICATE OF COMPLIANCE Genuae tx 69 HONEYWELL SCANNER REGISTRATION CODES eese 71 ZEBEX SCANNER REGISTRATION CODES ostium EROR IRL ERUNT ON KIM 73 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WEIGHT POWER REQUIREMENTS 100 to 120 220 to 240 SHIP WEIGHT 700 LBS INPUT FREQUENCY DIMENSIONS MODULE MAX START UP OPERATING WIDTH 94 5 4 modules CURRENT CURRENT 0 45 AMPS 230 VAC 0 5 AMPS 230 VAC HEIGHT 78 75 CAPSULE 0 9 AMPS 115 VAC 0 9 AMPS 115 VAC HUB 0 45 AMPS 230 VAC 0 45 AMPS 230 VAC OPERATING TEMPERATURE SPINDLE 0 3 AMPS 115 VAC 0 3 AMPS 115 VAC FAHRENHEIT 80 100 HUB 0 15 AMPS 230 VAC 0 15 AMPS 230 VAC LOCKER 0 5 AMPS 115 VAC 0 5 AMPS 115 VAC C
3. 19 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 The Prize Menu allows you to look through the im Prize Meno ages of the prizes loaded your machine Touching Restore Default Pictures Select NEXT Location will bring you through the Save Custom Pictures capusules first then the spindles then lockers Stock Reset ALL 7 Select NEXT Location Select PREV Location Goto Location Touching Restore Default Pictures twice will set Exit the prize images back to the generic letter number location designations Stock Reset All returns the stock status of every prize to Available Capsule 1 Ticket Value 5 Prize Exp pes Ticket Cost and Prize Cost are set in this menu Ticket Status Cost determines how many tickets a player must in E put in order to choose and receive the specific prize Prize Cost is a tracking tool to assist in determining the net cost of the dispensed prizes Prize Cost is an optional tool The Stock Quantity should be set especially for spin dles to the amount of prizes loaded in each location The monitor will automatically display the prize as unavailable once all the prizes have been dispensed If Stock Quantity is not used it should be set to O Prize Skew S BE Quant y The Stock Status indicator turns to empty when the spindle or capsule bin is empty or when they time out
4. SO Prize Skew Stock Quantity Status A Adjust any ticket values and prize images in the prize menu see page 18 25 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOADING SPINDLE PRIZES Open the front door of the display case and slide the ticket value bars up and out of their rests Set aside Remove the safety rods by turning CLOCKWISE Hang prizes on spindles To avoid time out dispense failures try to place the prizes no more than 3 4 turns apart Insert the safety rods OVER the hang tabs of the prizes and secure by turning COUNTER CLOCKWISE SEE PAGE 19 FOR HELP LOADING PRIZE IMAGES 26 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOADING LOCKER PRIZES Open the main hub door and enter the menu Enter the Diagnostics menu and touch Test Dispense St atus l to bring up the keypad Key in the locations of the prize doors to unlock them Lift up on the doors and place prizes inside The sole noids will automatically lock after 30 seconds Make sure the doors close securely and test them to Adjust any ticket values on the doors and monitor and upload prize images for each prize SEE PAGE 19 FOR HELP LOADING PRIZE IMAGES 27 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 PRIZE SPECIFICATIONS Prize
5. Diagnostics Test Dispense larcinn Infarmatinn After motors swing over the If 12 Volts DC is ok Individual capsule engage Replace motor 4401 motor will spin sprocket Capsule Engage Motor is not turning If motor does not turn check If no12 Volts DC for 12 volts DC at motor Check for disconnected loose or broken wires Cable AAMO4401 AACE1812 Replace Control Board 1803 Capsule If motor is turning and no Engage capsules drop there must be Motor is a jam inside unit turning Remove capsules and locate and clear jam Carousel motor should be easy to spin by hand If it is hard to spin Carousel Motor is hard At power ON pivot motor failed the home sensor test Please refer to Motor to turn by hand Sensor self test failed at power on section below Binding in chain and or sprockets otepper motor itself is binding Turn game off and see if binding continues 54 To Purchase This Item Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CAPSULE HUB TROUBLESHOOTING GUIDE troubleshooting Chart Troubleshooting Chart Problem Probable Cause Remedy Screen stays locked on Carousel keeps turning until 2 Carousel Home sensor faulty Refer to Dispensing Capsule minute time out and then Carousel Motor Always Turning or does not gives Prize Dispense Failure slow down troubleshooting section Capsule motor is turning but Refer to Caps
6. Check for green LED on monitor monitor down to power strip monitor control unit Power strip faulty Change plug position replace if needed AACE1817 Faulty power supply for Check 12 to ensure 110 volts to monitor monitor power supply Re Boot game and check for If error shows on monitor refer to sugges any errors on monitor tions below Power game down wait 10 seconds then power game ON to reset Faulty monitor Replace monitor 1800 Blurry Monitor Too bright or dim Press the Auto button on control unit to select Auto Adjustment oom This may take a few seconds Touchscreen L Monitor Verify that the screen looks good and image is centered Monitor shows No Faulty or loose RAM Signal then black Large power connector unplugged Re Boot game to see if prob on motherboard lem still exists Power game down wait t0 Small 12 Volt power connector seconds then power game unplugged on motherboard ON t t 9 rese Monitor VGA cable unplugged Motherboard power supply is not working Faulty power supply Check for 12 Refer to Monitor Motherboard Power Supply Volts and green LED on Diagnostics for further diagnostic information motherboard If all else fails Replace faulty motherboard AAMB7 42 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy
7. Only use port 2 if you have two of the same hub and one is marked LOCKER SPINDLE MAIN CAPSULE CE1816 1811 1811 PHONE PORT IDENTIFICATION BACK OF FRONT OF CABINET CABINET 2 EXTRA1 LOCKER2 LOCKER1 CAPSULE2 CAPSULE 1 SPINDLE2 SPINDLE 1 10 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Replace the back doors of the cabinets Plug the power cord into the socket in the back of the Main hub and into a standard 110v electrical outlet Switch the power strip inside the left door to ON Continue on to page 12 to explore the Operator Menus 11 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Press the red menu button inside the front door of the cabinet and hold for 2 seconds The Main Menu will come up on the monitor Touch your selections to enter sub menus MENU QUICK ENTRY Tap the upper corners of the monitor in the following order L R L R L R L R to enter the menu without opening the door An owner password must be set for this to work Prize Hub is equipped with a security lock out function Owner Menu To enable tap the secure lock Locati on Setup button in the upper right corner of the menu There may be a slight Network Setup St ati sti CS M e n 4 di iR History Menu the menu button Diagnostics Menu Prize Menu Advertising Menu Ticket
8. music is amplified and comes out of speaker If Yes then motherboard is faulty If No then AACB1800 may be faulty A5CEAU010 Audio Jack from Disconnected loose or Check connections from pushbutton to broken wires AACB1800 board menu Button does Cables AAPB2700 and AACE1801 Faulty button Test button and replace AAPB2700 Faulty AACB1800 board Replace AACB1800 board No lights on Disconnected loose or Check connections from scanner to scanner broken wires motherboard and power Scanner does not Power Faulty power supply or outlet Connect scanner into different power work problem to plug source Check for voltage at If scanner has power but still no indicator Check for scanner light replace scanner A5SC1800 lights on scanner itself Yes Lights Ensure QR Code is enabled Refer to to Register Evolve Units are on scan Faulty USB communication Check USB from scanner to motherboard ner Problem can be scanner or Replace one at a time motherboard A5SC1800 AAMB7 Disconnected loose or Check connections from AACB1800 board to broken wires top sign boards Faulty circuit boards is sign Cables AACE1800 Faulty AACB1800 board Replace AACB1800 board Optional top sign does not flash To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE troubleshooting Chart
9. 0 00 00 00 00 00 ASFI9010 From Wall 5 39 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MOTHERBOARD WIRING DIAGRAM A5CE1801 USB Access Point Connects to Motherboard to load pictures USB Scanner Connects to Motherboard for communication 55 1800 Scanner USB Cable to Printer A5CORD14 A5PRTHO02 USB Printer 5 1800 Touchscreen Monitor VGA Cable to Monitor USB Com Cable for Touchscreen A5CORD14 Note Make sure paper is loaded with watermark showing on top side A5CEAU010 Audio Jack from Motherboard to Main Board To J19 on main board 4 d AACE1757 x E EN AANEWGEN1 PJ Speaker le AACE8811 CIO on AACE1752 Communication cable from Blue Socket J16 on Minigen board to Interface Board 232 LK 4 Important 232 Red wire must be to Interface Board top of the connector 5 1800 USB cable from Interface Board to Motherboard 40 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TROUBLESHOOTING GUIDE Be aware of the possibility for electrostatic discharge ESD when working inside the Prize Hub Ground yourself or keep clear of the main boards to avoid shock and or
10. Monitor shows No Boot Device on screen Re Boot game to see if problem still exists Power game down wait 10 oem uic Check power supply connection to hard drive ame reset 9 No 12 Volts to hard drive Check or replace cable from hard drive to Hard Drive is not Faulty Connection or cable plugged motherboard Ensure it is plugged into correct working into wrong place place See Wiring Diagrams Monitor shows Sleep Check power supply voltage Mode on screen Replace power supply A5PS1008 He Boot game to see if Power Supply or Motherboard Ensure both power supply connections Power game down wait monitor Refer to Monitor Motherboard Power Supply 10 seconds then power Diagnostics game ON to reset Replace motherboard AAMB7 Monitor shows GNU Turn off game Grub on screen 9 Plug keyboard into motherboard Turn on game Press enter on keyboard when that screen Internal Linex software not He Boot game to see if 9 detecting boot loader problem still exists Power game down wait fema comes on 10 seconds then power s game ON to reset Game will now boot normally Monitor shows oeparate metal tabs on sides of RAM it will Kernel panic unable um flip up to remove to mount root on aS Re install and Re Boot game to see if problem screen still exists Power game down wait 10 seconds then power game ON to reset Replace motherb
11. STEPPER MOTOR HOME SENSOR 35 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CIRCUIT BOARD PINOUT GUIDES SPINDLE HUB LOCKER HUB A5CB1803 PINOUT PRIZE LOCKER 6 34 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB WIRING DIAGRAM A5CE1800 Power IN from Communication to Power Supply Motherboard a Optional Locker Unit 2 To Locker Unit 167 2 a AACE1811 Optional Capsule Unit 2 AACE1801 1800 P To Capsule Unit 1811 u a S Optional Spindle Unit 2 Lh To Spindle Unit Menu Button AACE1816 AAPB2700 Audio Phono Jack A5CEAU010 Speaker AACE8811 35 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CAPSULE HUB WIRING DIAGRAM Carousal Engage Pivot Home Sensor Sensor AACB4401 AACB4401 A5SW7000 1 6700 0 AACE1812 AL TM AACE1812 VETT B Drop Sensor AACB4401 2 To J9 Connector on Board X p a BN I Aa lt Stepper Motor Board 1801 Power in from Power Supply AACE1813 Connector to Stepper Motor for Carousal 1803 1800 Communication to Controller Board 1811 36 AACE1814 LED lights on front door AACE1814
12. Troubleshooting Chart Problem Probable Cause Remedy Prize Unavailable on screen There are many reasons this Please refer to Prize Unavailable Message may show up on monitor in troubleshooting section File name is not recognized Either jpg or bmp format Does not load picture files Use all small lower case letters in file name from USB stick Picture files are too large Optimum size of 590 X 590 pixels Open with Microsoft Office Picture Manager Click on Picture tab scroll down to Resize Click on Custom width x height and change both fields to 590 Click on File and Save USB stick Faulty Load picture files onto different USB and retry Note Make sure paper is loaded with watermark showing on top side Printer does not print door on printer lifting up This spring provides tension for the door First Power game down wait 10 seconds Check power to printer then power game ON to Press Print button to print test page reset If printer does not print test page check power cable from power supply AACE1824 Replace printer ABPRTHOO2 If printer does print test page communication to motherboard is faulty Turn game power off wait 10 seconds turn game power ON and re test Ticket Menu Clear Tic Add 1 Tickets Test print by entering Ticket Menu A Ada 10 Tickets and adding 1 ticket E Ticke
13. AACE 1803 AACE 1804 oar 1817 1824 ASCORD5 ASFI9010 ASPYTHOOIO ASHLPROOL ASLK 6000 A5HA1001 51008 A 8811 A5HD1800 61 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SPINDLE HUB PARTS PICTURES AACE 1816 AACE 1818 AACE 1819 AACE1820 1821 1822 1823 ASDSPNOIO 4402 ASLK1001 1803 W5TM 1117 A5ME4407 WHITE 62 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 AACE1811 AACB4401 AAMO6901 5 1001 1001 1803 1806 1807 AACE 1808 AACE 1809 AACE 1810 1811 55 9107 ASLK1001 63 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SECURITY PACKAGE Bay Tek offers a security hasp package for Prize Hub s back doors The hasps are mounted on each door with 1 4 bolts washers and lock nuts The holes must be drilled out there are markers to assist with placement A padlock not included can then be inserted into the holes securing the back doors more forcibly than with basic locks alone The security package includes 3 sets of metal hasps To order call our Parts amp Service team and order part number AAKIT PH SECURITY List Price 99 00 Distributor Price 79 20 NL Hybrid version 64
14. Prize Hub to add tickets to the shopping screen E Ticket Systems Card swipe systems from Core Cashless Embed and Intercard are all compatible with Prize Hub Players swipe their cards to play games and their tickets go right on the card The Prize Hub then reads the card and adds the tickets to the shopping screen Deltronics Ticket Eaters Deltronics Ticket Eaters print barcode coupons after counting and shredding traditional paper tickets These barcodes are scanned by Prize Hub and the tickets are added to the shopping screen After tickets are added to Prize Hub the shopping fun can begin To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 After adding your tickets shop through the touch screen prize marketplace and select your prize Capsules will dispense from the carousel in the Cap sule Hub into Prize Door A Hanging prizes will vend from the Spindle Hub into Prize Door B Prize Doors C1 5 in the Locker Hub unlock when a large prize is claimed and re lock 45 seconds after being opened Press continue shopping to select another prize or print a reciept to keep leftover tickets Any leftovers from a card swipe transaction will remain on the card To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Locate the four bolt holes on each side of each hub Some hubs may have spacer boards mounted to the sides these p
15. Touching this option will change the status When the Stock Status for a certain item is set to Empty this message will be displayed on the main screen of the monitor To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Insert a USB stick with prize images jpg files into the USB port shown inside the front door of the Prize Hub Prize image files should be no larger than 600 KB with an ideal size of 590 x 590 pix els square While in the Prize Menu touch the image of the prize to enter the image selection screen The screen will change to a finding prizes screen then load the images into a grid Touch which image you would like to replace the current prize image with Be sure to make any adjustments in ticket value and cost in the Prize Menu and that the prizes are in the correct capsule and spindle locations To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Advertising Me Network Update The Prize Hub allows for several full screen ads to MEE be displayed at set intervals while the machine is in Select NEXT Advertis 1 Select PREV Advertisem Exit Menu To load advertisments go into the advertising menu and touch the icon to upload a new ad from a USB stick The ideal size for an ad is 768 x 1087 png format Advertisement LA E ERA paz u 1 2 i p E ay oe
16. damage to the electronics Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem probable cause and remedy Use the process of elimination to find the faulty component Always check for the simple and obvious causes first such as unplugged loose or broken wires and bad sensors bent pinched stuck or jammed components This Troubleshooting Guide is organized by Prize Hub Component Please go to section for component of your particular problem Locker Main Capsule Spindle Unit Unit Unit Unit 41 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Probable Cause Remedy Unplugged Check wall outlet No power to the game 5 uu No lights on at all Circuit breaker tripped Reset power strip breaker switch or building circuit breaker Power Supply not ON Power strip faulty Change plug position replace if needed 1817 Power supply unplugged Insure unit is plugged into power strip Rocker Switch Make sure rocker switch is set ON Power supply shutting down See power supply diagnostics to isolate bad because of 12 V overload component A bad motor or 12 volt short could cause this Monitor shows nothing at Push ON button on monitor all on power on Power cable unplugged from Ensure power is plugged into side of
17. feed through the printer 29 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MARQUEE INSTALLATION GUIDE D gt gt 1 25 HE ES Tools Needed VY 2 Extra person Drill with 42 square bit T 15 3 Unpackage the marquee and locate the hardware packet set aside Team lift the marquee onto the top of the Prize Hub One person will have to hold the marquee up while the other directs them to center it Secure the marquee in place with included black wood screws Feed the marquee cable through the hole in the top of the Main Hub or Hybrid cabinet and plug in to cable clamped near the cabinet ceiling it is labeled MARQUEE Make sure the marquee is lit up then clamp the cables to the cabinet as necessary 30 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SIDE DECAL PLACEMENT 31 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 o AACB1803 LOCKER HUB BOARD 1803 01990 i 26 sm AMO CC UG CIC 1 g 32 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CIRCUIT BOARD PINOUT GUIDES MARQUEE LIGHT 1 MENU BUTTON CAPSULE HUB A5CB1803 PINOUT ENGAGE MOTOR
18. hear a three beeps when it scanned correctly the white and blue LEDs will stop blinking ZEBEX Scanner Programming Tear out page 73 of this manual and cut on the dotted lines Follow these instructions 1 Scan the first code Set All Defaults 2 Scan the second code Presentation Mode 3 Scan the third code Enable Interleaved 2 of 5 4 Scan the fourth code Two Discrete Lenghts 5 Scan the number codes in the following sequence 1 4 1 6 14 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Attach the Evolve box to your game following the directions included with the system ws evolve Open the Evolve box and locate the dip switches Switch Dip 2 to on and press the print button to create a registration code Don t forget to switch Dip 2 back to off after it prints In the location setup menu of the Prize Hub touch Register Evolve Units then scan the code printed from the Evolve box Any OR codes created by the registered Evolve box will now be compatible with your Prize Hub Kiosk Type is Kiosk Interface 15 Evolve C ansule Dispe Repeat this process with all games in your game room To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Plug in an Ethernet cable to the port shown on the main board inside the Main Hub and out through the hole in the bottom of the cabinet Mount you
19. on power on the Prize Hub will not allow any capsule prizes to be selected and will show the entire row of prizes as Unavailable Home Sensor 4401 Power game down wait 10 seconds then power game ON Immediately at power on The pivot motor will move and test home sensor If Motor does not move Check for 12 Volt DC at motor Check for disconnected loose or broken wires on motor and cable to 1803 board Replace if needed AACE1812 1800 Replace motor 1800 If Motor does move but capsule stepper motor will not start it will also be very hard to turn by hand Ensure black plastic cam is spinning with motor as it turns Check for 12 Volt DC between yellow and blue wires at sensor 5 Volts between blue and white should drop to zero when blocked Check for disconnected loose or broken wires from sensor to 1803 board Replace if needed AACE1812 4401 sensor 4401 49 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE MONITOR MOTHERBOARD POWER SUPPLY DIAGNOSTICS 1 Verify AC power to game Check power strip in bottom front The rocker switch should be illuminated 2 Power supply is mounted to wood platform under motherboard Lift wood platform to access power supply 3 Check connection to power supply 4 Ensure Power Supply switch is set to Some
20. power on The pivot motor will move and test home sensor If it fails capsule stepper motor will not start it will also be very hard to turn by hand and all capsule prizes will be unavailable No communication from a Capsule Unit to Main Hub Unit Solution Refer to Entire Unit not Recognized by Main Hub in troubleshooting section 47 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE HUB NOT RECOGNIZED If Entire unit is not recognized by main hub an entire row of prizes will show unavailable Step 1 Ensure individual Unit is communicating to Main Hub Step 2 Refer to troubleshooting topics specific to a unit Step 1 Verify 12 volt DC power to unit 12 Volt power comes from Main Unit s power supply There are jumper cables that feed 12 volts to individual units Cable part 5 AACE1805 AACE1810 AACE1813 AACE1820 Locker Unit Unit Enter menu and got to Diagnostic Menu Touch Version Verify Unit is has version number in the 1 slot Touch Information 2 slot is for additional optional units Software version should start with Diagnostic f indi Menu 1 for Spindle 2 for Capsule 3 for Locker Verify dipswitches and flashing LED on unit s 1803 boards Spindle Unit Capsule Unit 1 Flash from LED 2 Flashes from LED Locker Unit All Dips OFF Dips 3 amp 4 ON 3 Flashes from LED Dip 4 ON Ensure phone cabl
21. 09 wE ou AACE1809 Os OO 1809 1808 A5S05050 AACE1807 Locker Solenoid Locker Door 4 3 AACE1806 e LED se T 55 3000 Locker Door Switch 1808 5505050 E 1554 AACE1807 Locker Solenoid 1 CK J 5 FE JI Se Locker Door 2 AACE1806 LED 55 3000 Locker Door Switch 1809 LED Light Cable 1808 ELS 5505050 disc ud 1810 1807 Locker Solenoid To AACB1800 Board Communication to Power in Jumper Locker Door 1 Controller Board 7 38 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 AC POWER SUPPLY WIRING DIAGRAM Power Out to each Module Power Supply Cable Power Out to each Module Power Supply A5PS1008 1805 Power Supply Cable Hard Drive A5HD1800 4 Hard Drive 12 to Printer 1824 Touchscreen Monitor A5MO1800 Power M USB Communication pply Cable to Mother Cable board A5CE1800 Power In on Board A5PS1800 Power Supply for Touchscreen T one cma B LE AJ AC Power In Audio Phono Jack A5CORD5 A5CEAU010 Power in Cord A5CORD12 Scanner A5SC1800 Ss Outlet Strip AACE1817 J lt mL 0 0 m 00 0 0
22. 1 prize Once that is empty it will show empty of prizes that prize unavailable Prize Unavailable Prize dispensing If locker door does not open for whatever reason the coil On Screen malfunction power will time out after 3 minutes It will show that prize unavailable but does subtract tickets and will log that win in the history menu Entire Unit Not Recog Refer to Entire Unit not Recognized by Main Hub in trouble nized by Main Hub shooting section No communication from Refer to Entire Unit not Recognized by Main Hub trouble a Locker Unit to Main shooting section Hub Unit 58 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 PARTS LIST PART DESCRIPTION PART DESCRIPTION MAIN HUB PARTS SPINDLE HUB PARTS SBK6035 Light Bracket ASBK6035 ight Brackets oCE1800 2 USB Cable 5 1001 Handle 519010 In Line Filter A5LK1001 ock for T Handle P 5HA1001 T Handle A5LK6000 ock for Back Door 5LK1001 Lock for T Handle A5ME1806 ront Door 2 SHLPROO de Guard 6000 Back Door Lock 28 Glass Clamp 5 1807 ContolFrontDoor JA5ME1824 Side Class Clamp 5ME1810 Side Guard 5 869 Lock Arm 5ME1869 LockAm ASMET870 Door Lock Rail 5ME1870 DoorLockHal ASME1886 Lock Link ME 1883 ock Bracket SMETSES ABMEHO7 puse Doo 5 1880 Lock Brackt 5MO800 2 Touch Screen JA
23. 2 To load more than one ad touch next ad location and repeat the process The machine can display up to 4 advertisements at any time The length of ad can be adjusted in intervals of 2 seconds up to 30 seconds The time between ads can be adjusted in 20 second intervals up to 300 seconds To save your changes touch Update this Ad To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 TICKET MENU Ticket Menu The ticket menu allows the adding of tickets without Clear All Tickets scanning or swiping them onto the machine This Add 1 Tickets comes in handy if coupons get too crumpled to scan or something else prevents the user from adding Add 10 Tickets their tickets Add 100 Tickets Print Ticket Reset Ticket Database Any comped tickets will appear in both the Exit statistics and the history menus to track their use PASSWORD SETUP MENU Passwords can be set to allow different employees to access different parts of the operator menu An owner password must be set for the tech and em ployee passwords to work Pa 5word Setup M Owner Password Tech Password Employee Passwor Exit Owners have full access to all menu functions Techs can access all functions except the password setup menu Employees have very limited access to the statistics history and ticket database menus Passwords can be
24. 4 0 Vende Capsule 15 0 Vended 0 Capsule A sta Venc Co A17 0 Vended 0 Capsule A18 pindle B1 0 Vended 0 Spindle 82 5 lindle B3 0 Vended 0 Spindle B Spindle B5 0 Vended 0 6 Spindle B7 0 Vended Spindle B8 Sp inc Ei B9 0 Vended d B11 0 0 AS d be 5 m E Current Time 10 16 201 Last Reset Time O Tickets Total 916 Tickets Comped QO Tickets Redeemed Tickets Printed 3 Total Cost Of Prizes Total Prizes Vende Capsule A1 Failures Capsule A2 Capsule A3 Failures 0 Capsule A4 F Capsule 5 Failures 0 Capsule Fa Capsule A7 Failures 0 Capsule Fa Capsule A9 Failures 0 Capsule A10 F Capsule A11 Failures 0 z A13 Failures Capsule A14 psule A15 Failures 0 4 ipsule 17 Failures 0 Capsule A18 Fail dle B1 Failures 0 Spindle B2 all pale Failures Spindle B4 Fail dle B5 Failures 0 E s a ind B7 Failures 0 inc 8F B9 Failures 8 EC lures EL 7 1 13 F dle 195548 Sey aie 17 Reset Statistics Clears all stats in this menu to 0 with the exception of the NR non resettable page 3 3 Tickets Total Total number of incoming tickets Tickets Comped Total number of tickets added from the operator menu Tickets Redeemed Total ticket v
25. 5 language options offered When enabled the language will appear at the bottom of the shopping screen as a button When touched each language button changes the visual commu nication to that language If the screen is idle for 2 minutes it will revert back to English Setup Time and Date allows the Prize Hub to keep accurate records of all transactions in the history menu 13 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 BARCODE SCANNER PROGRAMMING If a failure were to occur that caused the scanner to become inoperable follow these steps to re register the scanner Identify the brand of scanner included in your Prize Hub then use the appropriate instruc tions for that model Honeywell Scanner Programming Tear out page 71 of this manual and cut on the dotted lines Follow these instructions 1 Press and hold the scanner button to scan barcode 1 You will hear a confirmation beep when it scanned correctly the white and blue LEDs on the scanner will blink alternately 2 Press and hold the scanner button to scan barcode 2 You will hear a confirmation beep when it scanned correctly 3 Press and hold the scanner button to scan barcode 3 You will hear a confirmation beep when it scanned correctly 4 Press and hold the scanner button to scan barcode 4 You will hear a confirmation beep when it scanned correctly 5 Press and hold the scanner button to scan barcode 5 You will
26. 5HA1001 Stepper Motor 5LK1001 T Molding Black W Silver 12 per 5LK6000 T Molding 13 16 Blue 13 per 5ME1727 T Molding 1 2 Blue 11 per 5ME1728 LOCKER HUB PARTS 5 1729 Side 8per 45 11003 Glass Clamp 5 1761 Shear 18 1750 Handle 5ME1810 SideGuard 2per IAS M1751 Solenoid Bracket 5ME1812 Motor Bracket IAS ME1752 Locker Latch Pivot 5ME1813 Bracket 2 per 7 IAS ME1753 Shelf Cover 5 825 Dor lasMEt754 Shelf Cover 5 1831 CapsuleFune 55 Sample Door 5 1864 Capsule Dispense Shaft 7 6 Locker Latch 5 1865 Capsule Motor Bracket 3per 1757 Side 5ME1869 olenoid 5ME1870 pring 5 per 5ME1872 wien 5ME1873 op Glass Camp 2 Pe eereee empered Glass 5 per PART DESCRIPTION 2 BME1874 5 1875 Top Baffle AACE1806 876 Locker Unit Solenoid Switch SME1878 38 Dia Long Rod AACE 1807 5ME1879 5ME1880 1881 1882 55 1006 Sprocket 35 10 Tooh 7 5 4002 13 16 8 per 55 1007 55 1801 55 1082 5571800 A5SWT000 Tempered Glass ASTG1801 7 654 X3H 6 5VF1800 Capsule Chute Vacuum Form 5 1800 Vibration Dampner 4 per 0 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 AACE 1800 AACE1801 AACE 1802
27. 61 391 7200 WARRANTY Bay Tek Games warrants to the original purchaser that all game components will be free of defects in workmanship and materials for a period of 6 months from the date of purchase If you fill out the registration card in the cashbox of the game Bay Tek will add another 3 months to your warranty free of charge Bay Tek Games will without charge repair or replace defective component parts upon notification to the parts service department while the game is under warranty Warranty replacement parts will be shipped immediately via ground service along with a Product Return Form for the return of defective parts Defective parts must be shipped back to Bay Tek Games unless otherwise instructed Items not re turned to Bay Tek Games will be invoiced as replacement parts This warranty does not apply in the event of any misuse or abuse to the product or as a result of any unauthorized repairs or alterations The warranty does not apply if any serial number decal is altered defaced or removed from its original position In order to maintain the safety amp compliance certifications of this game ONLY approved parts may be used For approved replacement parts refer to the parts list in this manual Should you need your game serviced determine the serial number from the decal placed on the front of this manual or locate it on the back of the game Then contact our Service Department at 920 822 3951 or e mail ser
28. ELSIUS 26 37 8 HUB 0 25 AMPS 230 VAC 0 25 AMPS 230 VAC Modifications to the mechanical electrical and structural components of this game may void its compliance certifications DO NOT perform repairs or maintenance on this game with the power ON Unplug the unit from the wall outlet or shut off the power strip located inside the cabinet Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleaning DO NOT use gasoline kerosene or thinners Lifting heavy objects can cause back neck or other injuries Be sure adequate lifting and moving devices are available when unloading unpacking and moving this game Be sure the electrical power matches the game requirements See the serial number located on the back of the game cabinet Always plug into a grounded circuit If the supply cord is damaged it must be replaced by an approved cord or assembly provided by the manufacturer UNPLUG THE POWER CORD The power cord must be accessible at all times in case of an emergency To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WELCOME Prize Hub Congratulations on your Prize Hub purchase Create game rooms where they ve never been before 5 Prize Hub presents the opportunity to turn wasted space into a revenue earning hot spot as well as transforming and refreshing established small game rooms into efficient and independent e
29. Hub Factory Default Prize Specs FULL MODULAR UNIT 12 50 TO 25 15 TO 30 25 TO 50 7 50 TO 15 10000 50 TO 100 3 75 TO 7 50 5 TO 10 10 TO 20 35 TO 75 o 1 2 MAX LENGTH HEIGHT 1500 2000 2500 3000 5000 TOTAL CAPACITY WITH HANGER TICKETS COST 15 07 TO 15 25 17 TO 25 50 25 TO 50 LLI gt lt lt VARIETY MAX WIDTH MAX DEPTH 5 2 CAPSULES gt SPINDLES EE Rows1 3 12 36 168 ov Toprow 2 6 28 11 10 ME LOCKERS TOTAL UNIT CAPACITY 2027 MIN 2181 THE CAPSULE MECHANISM IS COMPATIBLE WITH 2 ACORN CAPSULES ROUND CAPSULES EGG CAPSULES FOAM BALLS SUPER BALLS AND CAPSULES FILLED WITH CANDY SPINDLE CAPACITY VARIES BY PRIZE DEPTH PRIZE COST IS BASED ON A 50 TO 0 14 FLAT ITEMS ONE PER MARKUP SCALE CHOOSE THE VALUES 10 1 THICK ITEMS THAT FIT YOUR BUSINESS PLAN 5 2 THICK ITEMS 3 3 4 THICK ITEMS CAPSULES SPINDLES_ LOCKERS 2 CAPSULES 28 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 HOW LOAD PRINTER PAPER Remove the plastic disk and the empty paper core from the spool holder Slide a new roll of paper onto the spool and replace the plastic disk Feed the end of the paper into the opening until it grabs and begins to
30. Menu Backup and Restore Menu Password Setup Menu Exit Menu SERVICE LOCK 2000 10000 15 CURRENTLY BEING SERVICED eui E Door Sw Open Version 1 13 2 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOCATION SETUP Touch Location Name to open the keypad Enter your location name Touch Location Phone to open the keypad Enter your location phone number Location Setup Menu T Number of modules should correspond with the Location Name Baytek Games number of prize dispensing modules in your setup Location Phone 9208223951 do not count the control hub Register Evolve Units Kiosk Interface should be set how your Prize Hub Receipt Bar Code Type 1d accepts tickets Evolve card swipe Core Embed or Connected Hubs 3 Intercard or Deltronics ticket eater barcodes Kiosk Interface is Evolve System Honeywell Max Capsule Dispense 2 Save Tickets PF Off Kiosk Volume ix 40 Save Tickets PF power failure when enabled will Max Capsule Dispense enables shoppers to select multiples up to 6 of the same capsule at one time cause the Prize Hub to remember and re load any tickets that were on it in the case of a power failure Setup Languages Setup Time T and Date Kiosk Volume adjusts the volume of the spoken Exit instructions Setup Languages allows the operator to enable or disable any of the
31. Operator Added 100 Tickets from 10 17 15 45 24 100 Tickets were added quer geo wert you ry at gt DP d AY ue gt oe 4 23 473 2 ake mie in aM DES a Noe he ET a lt m 10 17 15 45 2 4 Operator Added 100 Tickets from Ticket henu 10 17 15 45 46 The operator menu was accessed r4 7 15 46 09 100 Tickets were added 46 09 gore Added 100 Tickets from Ticket Tickets were added Operator Added 100 Tickets from Ticket Menu e The operator menu was accessed E operator menu was accessed Printed thermal ticket receipt 800045 288 1011 Tickets were subtracted __ 2 canned prize hub 80085606 8 29 425 Tickets were 8 4 41 Scanned ize hub barcode 1 14 SI SJ EXC Sac nu uu 48 EUM 1011 Tic were ae ed gt amp 18 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 DIAGNOSTICS MENU The Diagnostics Menu allows testing of capule and spindle dispensers and prize lockers as well as the prize chute sensors Touch Test Dispense to open the key pad to test individual prize mechanisms by entering their locations Diagnostics Test Dispense Version Informatioi Module Status Informat Exit M oye
32. SERVICE MANUAL x PLACE SERIAL NUMBER LABEL HERE To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CONTENTS FACTORY 2 GAME SPECIFICATIONS uas ncn dde 4 SAPEFPRREEAULICONS T E 4 WELCOME TO PRIZE PUD oeeie E 5 HOW TUSE PRZE aussen 6 DISPENSINGTRIZES 50 Cd NI RH 7 QUIC SET UP UD AD RETO GU GP NEN Ue e IER 8 11 mr 12 EGG IIS ERU m 13 HONEYWELL BARCODE SCANNER REGISTRATION 14 EVOLVE SYSTEM REGISTRATION ENSEM NE ei ERI FIERE M EE 15 TEM SETU NM HM 16 e 17 19 e 18 19 PRIE DAE NE c 20 LOADING PRIZE IMAGES 21 APY ERTIOING 22 A EAA 23 PASSWORD SETUP MENU 23 BACKUP amp RESTORE MENU 24 LOADING CAPSULE PRIZES 25 PING SPINDLE PRIZE NoE i E RE EIN MN 26 LOCKER EE EEE S 27 PRIZE SPECIFICATIONS 28 AOW TO LOAD PRINTER PAPER
33. SME4408 cer riy Door 5PHTHOO2 Thermal Printer 5PYTHO10 Thermal Printer Paper 5 4439 Validator Cover 4100 Thermal Printer Paper Pkg 5 Rolls WHT 5SC1800 Scaner 55 Saan TE 5CEAU010 Audio Streao Cable A5TG1800 2 2 40 875 x16 997 x3 16 AACE1800 Main Marquee Cable A5TR1801 Trim Price Tag Moulding 12 per 1801 Main Hub Button Cable ACE1802 Main Hub Speaker Cable AADSPZO010 Dispensing Spindles 14 per ABDSPNO10 Pri ACE1803 Main Hub Ground Cable 14 ACE1804 Main Hub Ground Cable p g AACE1805 Main Power Jumper AACE1816 Spindle Unit Serial Comm AACE1818 Spindle Unit Prize Chute Jumper ACE1817 Main Outlet Strip TE 1819 opindle Unit Light Cable AACE1824 Printer Power Cable 0 Printer Power Cable 1820 2700 Push Button Assy 1821 opindle Unit Spindle Cable W5TM1117 T Molding Black W Silver 9 per AACE1822 Spindle Unit Spindle Cable 1823 Spindle Unit Prize Chute Cable W5TM1117 JT Molding Black W Silver 19 per 0 9 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 PARTS LIST DESCRIPTION PART CAPSULE HUB PARTS 5BK6035 Capsule Unit Com Cable A5BKSWO001 Capsule Unit Stepper Motor Cable 5BR1001 Capsule Unit LED Light Cable 5CH1800 Pivot and Capsule Engage Motor
34. To Purchase This Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 WEEKLY STATISTICS RECORDS DATE LOC ITEM COST TIX OUT FAILS IN 2 Capsules A1 A2 A3 A4 A5 A6 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 Spindles B1 B2 B3 B4 BS B6 B7 B8 B9 B10 B11 B12 p HEN MEN 1500 Download a statistics spreadsheet 9 baytekgames com 65 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance MAINTENANCE PERFORMED PARTS ORDERED INITIALS To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Excellent customer service is very important to Bay Tek Games We know that keeping your games in great operating condition is important to your business When you need us we are here to help You can call us for free technical assistance and you can count on us to have parts on hand to support your game We offer options that fit your needs Electronics Circuit Boards Repair Options Repair amp Return If you have Circuit Board issues with your Bay Tek game you can send the board to us and repair it right away Most items sent to us are repaired and returned to you withi
35. alpha numeric and include up to 5 characters They should be the entire 5 characters to be effective You will be prompted to verify the password by entering it again 23 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 BACKUP AND RESTORE MENU This menu allows users to save Prize Hub data onto a USB stick The information is placed into a text file which can then be printed from any computer The data of up to 25 different Prize Hubs can be downloaded to a single USB assuming each unit is named uniquely in the Location Setup menu Backup Restore Menu Backup Prize Images Restore Prize Images Backup Advertisements Restore Advertisements Backup Machine Settings Restore Machine Settings Backup Prize Settings Restore Prize Settings Backup Statistics Backup History Backup AIL Exit Prize Images It is recommended to keep the prize images on a separate USB stick for capacity reasons Several of our recommended prize vendors provide a USB con taining the necessary images Advertisements It is recommended to keep advertisements a separate USB stick for capacity reasons Machine Settings All of the machine settings including ticket values location name etc can be backed up This will allow operators to set up the Prize Hub quickly in case of an information loss Prize Settings All prize locations costs and ticket values can be saved and uploade
36. alue of outgoing prizes Tickets Printed Total ticket value dispensed via reciept Total Prizes Vended Number of prizes dispensed Total Cost of Prizes Net value of outgoing prizes value of each prize can be set in prize menu Ticket value of prize Vended page 1 Total number of specific prize location vends Failures page 2 Number of times prize failed to vend due to being too far apart on spindles empty locations prize jams etc NRVend page 3 Displays a non resettable statistic of all vends the machine has ever performed To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 The history menu is a complete record of the unit s transactions View earlier history reports by touching Next Page as 15 41 190 ickets were dd F 15 41 34 Added 100 Ticket 7 Tickets were added Operator Added 10 Tickets fr gt 1 Tickets were added 2222 Added 1 Ticket from 0 Tickets were added 2 Ed Added 100 Tickets from Tickets were added Operator Added 100 Tickets from 100 Tickets were added 222 or Added 100 Tickets from 0 Tickets were added E 10 17 15 45 00 Operator Added 100 Tickets from 1 10 17 15 45 01 100 Tickets were added A 10 1 7 15 45 01 Operator Added 100 Tickets from Ti 10 17 15 45 09 The operator menu was accessed 10 17 15 45 23 100 Tickets were added 522 0 17 15 45 23
37. arousel will go around again to try to dispense that same capsule If that capsule has tried to dispense twice and fails it will show that prize unavailable not subtract tickets from guest and have him chose a different prize If front door opens while prize is being dispensed that prize will show unavailable Check door switch and cables Spindle Unit A spindle will turn off after 35 seconds if the prize is not seen by prize chute sensors then it will show that prize un available not subtract tickets from guest and have him chose a different prize Locker Unit If locker door does not open for whatever reason the coil power will time out after 3 minutes It will show that prize unavailable but does subtract tickets and will log that win in the history menu Solution Refer to troubleshooting section of each unit to diagnosis further C Prize jam Capsule Unit Capsule unit is specifically designed to resist and power through jams If it shows prize unavailable and they are still capsules in unit turn the sprocket by hand and see if it dispenses capsule If not Remove capsules and locate jammed capsule If it does dispense Check capsule drop sensor and refer to Capsule Unit Troubleshooting Section Spindle Unit The spindle will turn for 35 seconds if the prize does not fall from spindle or gets stuck in the prize chute it will not seen by prize chute sensors It will show that prize unavailable not subtract tick
38. ctions on page 14 to reconfigure your scanner Restore Defaults Presentation Mode cu 2 of 5 Two Discrete Enable Interleaved 2 of 5 NUMBER CODES 73
39. d to the same or other Prize Hubs Statistics BACKUP Useful for tracking the usage of your Prize Hub including tickets in tickets comped tickets printed save to USB prizes out and any dispense failures History RESTORE The machine history itemizes each transaction that occurs on the Prize Hub proving useful in confirm upload to Prize Hub from USB If the machine is restored the game needs to be ing large ticket value exchanges and possibly theft powered down and back up before the restore Ticket Database takes effect The ticket database records every ticket number and code printed by the Prize Hub It is recom mended to back up the database regularly so that anyone saving printed tickets at home can still come back and redeem them if the Prize Hub experiences a malfunction and needs a hard drive replacement 24 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 Open the capsule cabinet door CAPSULE LOCATION Rotate the capsule tree to the desired position by turning it slowly The bins are identified by the stickers on the plexiglass the location is always to the right side of the location markers Dump capsules into the hoppers with the shovel provided Be sure to place the matching blister packs in the display slots between each capsule hopper Display dimensions 9 Close and lock the door Capsule A1 4 acket Cost ze Cost
40. edy Door Switch is Open Check switch operation inspect connections on AACE1812 cable Go to Diagnostics in Menu to Module Status Information If it shows Capsule Tree Door Opened then replace AACB1803 board in unit Carousel Motor is not turning At power ON pivot motor will cycle to test home sensor Please refer to Motor Sensor self test failed at power on section below Pivot Motor Home Sensor P Y IA NI Ai PY rh i x E 826 a PN 1 2 Volt DC Power In AACE1813 Inspect cables from Carou sel Stepper Motor to Stepper Motor Board to 1803 board AACE1812 1801 AACE1813 6901 Capsule does not Drop Test for 12 Volts DC at Stepper Motor Board Replace Stepper Motor Board AACB1801 Replace Stepper Motor 6901 Faulty Stepper Motor Board Faulty Stepper Motor Go to Menu and try Test Dispense Carousel Motor does not slow down Carousel Home sensor is Check for 12 Volt DC between yellow and blocked or faulty blue wires 5 Volts between blue and white should drop to zero when blocked Disconnected loose or Check connections from sensor to AACB1800 broken wires board Cables AACB4401 and AACE1812 Faulty Sensor Replace AACB4401 Faulty Stepper Motor Board Replace AACB1801 Faulty Control Board Replace AACB1803
41. ensor is blocked or faulty Disconnected loose or broken wires Faulty Sensor Faulty Stepper Motor Board Faulty Control Board 53 Remedy Verify main unit has 12 Volt lights Verify 12 Volt jumper cables that feed 12 volts are connected to Capsule Unit Check connections from LED lights to 1803 board Replace if needed AACE1815 AACE1819 AACE1820 Replace AACB1803 board Check switch operation inspect connections on AACE1812 cable Go to Diagnostics in Menu to Module Status Information If it shows Capsule Tree Door Opened then replace AACB1803 board in unit At power ON pivot motor will cycle to test home sensor Please refer to Motor Sensor self test failed at power on section below M Lt Af BEN i E E AM x P Test for 12 Volts DC at Stepper Motor Board Replace Stepper Motor Board AACB1801 Replace Stepper Motor 6901 Check for 12 Volt DC between yellow and blue wires 5 Volts between blue and white should drop to zero when blocked Check connections from sensor to 1800 board Cables 4401 and 1812 Replace AACB4401 Replace AACB1801 Replace AACB1803 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CAPSULE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Probable Cause Rem
42. er board 1807 AACE1809 AACB1803 Locker door stays open Open locker door lift and remove Solenoid stays engaged wood base to access switch Solenoid will disengage 30 Disconnected loose or Check connections trom switehto 1803 seconds after door switch broken wires board Replace if needed sees tne 00 open anc Faulty 1803 board AACE1807 AACE1809 Replace 1803 board Location is actually Lockers can only hold 1 prize Once that is empty it will show empty of prizes that prize unavailable Prize Unavailable Prize dispensing If locker door does not open for whatever reason the coil On Screen malfunction power will time out after 3 minutes It will show that prize unavailable but does subtract tickets and will log that win in the history menu Entire Unit Not Recog Refer to Entire Unit not Recognized by Main Hub in trouble nized by Main Hub shooting section No communication from Refer to Entire Unit not Recognized by Main Hub trouble a Locker Unit to Main shooting section Hub Unit 57 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOCKER HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights Verify 12 Volt jumper ca No lights on at 9 Main Unit s power supply bles that feed 12 volts are connected to Locker Unit a
43. es are secure from silver socket on 1803 boards to correct socket on 1800 board To Locker Unit 1811 To Capsule Unit 1811 Spindle Unit AACE1816 WIDBGUUL LG i o pF IN 48 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE HUB NOT RECOGNIZED Step 2 Troubleshooting topics specific to a unit Spindle Unit Only If the Prize Chute Sensors are blocked dirty or faulty the Prize Hub will not allow any spindle prizes to be selected and will show the entire row of prizes as Unavailable 4402 Solution 1 Remove 4 of 2 square head screws from L Brackets in rear of prize chute wood box Wood Box will now slide out front of game Remove Prize Chute Sensor by removing the 4 Phillips bolts that secure sensor to black plastic mask The black plastic masks must remain attached to wood to provide alignment for the sensors Clean emitters and detectors Ensure they are pointing straight out and no components on boards are bent 2 Inspect cables between sensors and to 1803 board AACE1818 AACE1823 Replace if needed 3 Ensure AACE1823 cable is plugged into correct socket on 1803 board Gold socket See diagram AACE1823 Prize Chute Sensor Boards AACB4402 4 Replace both Prize Chute Sensors AACB4402 5 Replace 1803 Control Board AACB1803 Capsule Unit Only If pivot motor test fails
44. ets from guest and have him chose a different prize Solution Refer to Spindle Unit Troubleshooting Section to diagnosis further 46 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE D Stock Quantity is set too low Enter Owner Menu and go to Prize Menu There is a selection for Stock Quantity If this is left at zero the game will operate fine It will dispense prizes until empty but not know it s empty until the prize is selected and it times out If this is set to a number the Prize Hub will allow that number to be dispensed and then show Prize Unavailable for that prize only We usually leave capsules set to zero and count the number of prizes on the spindles to reflect actual prizes hanging E Motor Sensor self test failed at power on Capsule Unit At power on The pivot motor will move and test home sensor If it fails capsule stepper motor will not start it will also be very hard to turn by hand and all capsule prizes will be unavailable Solution Refer to Capsule Unit Troubleshooting Section to diagnosis motor sensor F Entire row of prizes unavailable If Entire unit is not recognized by main hub the entire row of prizes will show unavailable Spindle Unit Prize chute sensors are blocked dirty or faulty No communication from a Spindle Unit to Main Hub Unit Capsule Unit If pivot motor test fails on power on At
45. f the prize does not fall from spindle or gets stuck in the prize chute it will not seen by prize chute sensors It will show that prize unavailable not subtract tick ets from guest and have him chose a different prize Refer to Prize does not Drop section otock Quantity is The number of prizes on the spindles should reflect the actual num set too low ber of prizes hanging on each spindle The game will then only dis pense that amount then go to prize unavailable If pivot motor test fails on power on Entire Unit Not Refer to Entire Unit not Recognized by Main Hub in Recognized by troubleshooting section Main Hub No communication Refer to Entire Unit not Recognized by Main Hub in from a Spindle Unit troubleshooting section to Main Hub Unit 52 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CAPSULE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem No lights on at all in Capsule Unit Carousel Motor Not Turning Carousel Motor Always Turning or does not slow down Probable Cause 12 Volt power comes from Main Unit s power supply Disconnected loose or broken wires Faulty 1803 board Door Switch is Open Pivot Motor Home Sensor Inspect cables from Carousel otepper Motor to Stepper Motor Board to 1803 board AACE1812 AACB1801 AACE1813 6901 Faulty Stepper Motor Board Faulty Stepper Motor Carousel Home s
46. hey ll need your help to perform some troubleshooting steps and convey to them exactly what s happening with your game Returns Credits amp Fees NOTICE ALL ITEMS being sent to Bay Tek Games for repair or return etc require prior Return Authorization Bay Tek Games will provide a Product Return Form with an authorizing Ticket Number for each item to be returned Please be certain to include this document with all shipments Late Fees and Non Return Fees Advance Replacement and Warranty Replacement items require the defective items to be returned by Bay Tek games promptly to avoid Late Fees We expect items to be returned with 10 working days Late fees are invoiced monthly Late fees are non refundable under any circumstance Any item not returned within 90 days will be invoiced in full as a replacement part Bench Fees Bench fees will apply for each electronic item returned to Bay Tek Games this includes unused Advance Replacement items This charge covers our cost to inspect evaluate and retest each item Please note that returned items that do not pas our tests will be charged accordingly as replacement items or advance replacements Restocking Fees Unused items returned for credit will be credited minus a restocking fee Items must be returned with in 30 days of purchase in order to qualify for any credit amount No shipping charges will be credited 67 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 5
47. ires sor to 1803 board game Replace if needed AACE1812 4401 down wait 10 Disconnected loose or Check connections from motor to 1803 board EORR 2 broken wires AACE1812 AAMO1800 power NOT tum Check for 12 Volts If 12 V is at motor Replace motor 1800 game atpower at motor at power If no 12 V at motor Replace AACE1812 cable and or on AAMO1800 motor 55 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CAPSULE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Probable Cause Remedy Location is actually Capsules will hold 120 of the 2 capsules per capsule pie slice empty of prizes Once the pie slice is empty it will show that prize unavailable Prize dispensing Capsule carousel will slow down stop pivot motor moves dispens malfunction ing motor in and dispensing motor dispenses capsule If capsule does not fall for whatever reason the motor will time out and car ousel will go around again to try to dispense that same capsule If that capsule has tried to dispense twice and fails it will show that prize unavailable not subtract tickets from guest and have him chose a different prize Front door opens If front door opens while prize is being dispensed that prize will Prize Unavailable While it is dispensing show unavailable Check door switch and cables Refer to Screen prize Carouse
48. l motor not turning in troubleshooting guide Prize jam Capsule unit is specifically designed to resist and power through jams If it shows prize unavailable and they are still capsules in unit turn the sprocket by hand and see if it dispenses capsule If not Remove capsules and locate jammed capsule If it does dispense Check capsule drop sensor and refer to Cap sule Unit Troubleshooting Section otock Quantity is set We usually leave capsules set to zero it will dispense capsules too low until it tries to dispense an empty bin Motor Sensor self If pivot motor test fails on power on test failed at power At power on The pivot motor will move and test home sensor on If it fails capsule stepper motor will not start it will also be very hard to turn by hand and all capsule prizes will be unavailable Entire Unit Not Rec Refer to Entire Unit not Recognized by Main Hub in ognized by Main troubleshooting section Hub No communication Refer to Entire Unit not Recognized by Main Hub in from a Capsule Unit troubleshooting section to Main Hub Unit Entire Unit Not Recognized Refer to Entire Unit not Recognized by Main Entire row of prizes show Hub Hub in troubleshooting section Prize Unavailable Pivot Motor Sensor self test Refer to Motor Sensor self test failed at failed at power on power on in troubleshooting section No communication from a Refer to Entire Unit not Recogni
49. lear jam Drops at a time prize chute spindle will turn off Prize chute Clean emitters and detectors Ensure they are pointing straight out after prize chute sensors and no components on boards are bent Seu dirty mis To remove sensors Remove 4 of 2 square head screws from L Brackets in drop aligned or rear of prize chute wood box Wood Box will now slide out front of game Re faulty move Prize Chute Sensor by removing the 4 Phillips bolts that secure sensor The spindle will turn to black plastic mask for 35 seconds if the The black plastic masks must remain attached to wood to provide alignment prize does not fall for the sensors from spindle or gets Inspect cables between sensors and to 1803 board AACE 1818 stuck in the prize AACE1823 Replace if needed chute it will not seen by prize chute sen Ensure 1823 cable is plugged into correct socket on 1803 twil show that board Gold socket See diagram prize unavailable not Replace both Prize Chute Sensors AACB4402 subtract tickets from guest and have him Uem T chose a different AACB440 prize Replace 1803 Control Board AACB1803 21 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SPINDLE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Probable Cause Remedy Screen stays locked on The spindle will turn for 35 Refer to Prize doe
50. ll in Locker Unit Disconnected loose or Check connections from LED lights to 1803 board Replace broken wires needed AACE1806 AACE1808 AACE1810 Faulty 1803 board Replace 1803 board Linkages loose or Remove wood platform not aligned Inspect linkages at solenoid Locker door 9 P 9 does not open Solenoid is engaging Inspect linkages at pivot Test dispense a prize by going into menu and selecting a l locker Move forward if latch does not lock door P Move backward if door has play when locked Pivot point not Slotted holes will allow pivot bracket to adjusted correctly move forward and backward Diagnostics Men Test Dispense Disconnected Check connections from solenoid to Solenoid 5 loose or broken Controller Board AACE1807 AACE1809 NOT wires engagin Check for 12 If 12 Volts DC is at solenoid Volts DC at Replace solenoid 5505050 solenoid If no 12 Volts DC at solenoid Replace cables and or controller board 1807 AACE1809 AACB1803 Locker door stays open Open locker door lift and remove Solenoid stays engaged wood base to access switch Solenoid will disengage 30 Disconnected loose or Check connections trom switehto 1803 seconds after door switch broken wires board Replace if needed sees tne 00 open anc Faulty 1803 board AACE1807 AACE1809 Replace 1803 board Location is actually Lockers can only hold
51. model power supplies may not ave this 5 Ensure Power switch is on 6 Ensure fan is turning f power supply fan is turning and there is no 12 Volt out then replace power supply 51008 f power supply fan is not turning then continue to Verify Power to Motherboard Verify Power to Motherboard The motherboard will turn on power supply If your game has no 12 volts it may be the motherboard not turning on In addition there may be a 12 volt short somewhere else in cabinet that is not allowing the power supply to turn on Minimize load on power supply and isolate short Unplug all outputs from power supply except for motherboard This will have power supply motherboard and monitor left plugged in If power supply motherboard and monitor now turn on 3 Motherboard Jump Start Plug in one component at a time to power supply to If green Led is ON but game not on you may start mother locate short board by quickly touching these 2 red pins at the same time If power supply still does not power on then continue to steps 1 2 and 3 2 Check BOTH connections from power supply Large power supply connection Black and yellow wires 12 Volts DC 1 Green LED on motherboard should be ON Note The location of this connec tor may vary depending on which version motherboard is in game If this is not on recheck power supply or re place motherboard AAMB7 If power supply still does not p
52. n two days This option is your best value as we offer this fast turn around service at the most reasonable price Advance Replacement If you have Circuit Board issues with your Bay Tek game but you don t have time to send in your board in for repair give us a call and ask for an Advance Replacement We ll send you a replacement board that same day pending availability When you get your new board just repackage the defective board in the same box and send it back to us We make it easy by including a UPS Return Shipping label for you to put on the box not available for international ship ments This is your best option when you need to get your game up and running as quickly as pos sible Spare Parts Take matters into your own hands and purchase new spare Circuit Boards for your Bay Tek games Many of our games share the same main board electronics This means you can buy one set of spare electronics to support many of your Bay Tek games Spare boards allow you to get your game up and running the quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for troubleshooting Your abilities to understand the game and your skills to repair the game are invaluable to us If you need help you know you can call us It s not easy to diag nose a game remotely by phone but our technicians do a great job T
53. ntities This self contained prize redemption center offers increased profits with its automated low maintenance and easy to use format With the flexibility to utilize many ticketless user interfaces such as Bay Tek s own Evolve system card swipe systems and barcode scanners the Prize Hub is your ticket to the future of redemption Please take a moment to read through this manual and be sure to contact our factory if you have any questions or would like some more information Thank you for your purchase Your business is important to us and we hope you enjoy this game as much as we do Your Prieuds at Gay lee Games GAME INSPECTION Inspect the game for any damaged loose or missing parts lf damage is found please contact your freight carrier first Then contact Bay Tek Games Service Department at 920 822 3951 or e mail them at service baytekgames com for further assistance 5 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 HOW USE PRIZE Prize Hub s versatile interface allows it to be placed in game rooms with Bay Tek s Evolve coupon system E ticket cardswipe systems classic ticket re demption game rooms with Deltronic Ticket Eaters evolve Evolve System Bay Tek s Evolve System modifies the games in a fun center to print a single coupon with a QR code worth the amount of tickets won These secure OR codes are scanned by
54. oard AAMB7 Monitor shows any Small 12 Volt power connector unplugged thing else other than Motherboard has trouble on motherboard Prize Hub program on loading or running program Large power connector unplugged on Motherboard He Boot game to see if problem still exists 10 seconds then power game ON to reset Faulty or loose RAM Monitor does not come back up after a power loss Voltage variation in power Turn off the power strip wait 30 seconds network then turn power strip back on 43 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE So Chart Troubleshooting Chart Problem Probable Cause Remedy Touchscreen does not work USB Connector unplugged Verify connector at monitor and motherboard Problem can be monitor or Re Boot game to see if prob motherboard lem still exists Replace 1800 amp Power game down wait 10 AAMB7 seconds then power game ON to reset Speaker does not work Disconnected loose or Check connections and reseat audio cable broken wires from motherboard to AACB1800 board Motherboard creates sound Cables AACE8811 AACE1802 and AACB1800 board amplifies it A5CEAU010 Faulty speaker Replace speaker AACE881 1 Determine if Unplug audio jack cable ASCEAU010 from 4 AACB1800 motherboard plug into player and see if AACB1800 board is good
55. ower on replace power supply A5PS1008 replace motherboard AAMB7 50 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 SPINDLE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights Verify 12 No lights on at all in Main Unit s power supply Volt jumper cables that feed 12 volts are Spindle Unit connected to Spindle Unit Disconnected loose or Check connections from LED lights to 1803 broken wires board Replace if needed AACE1815 AACE1819 1820 Faulty 1803 board Replace AACB1803 board Spindle Not Turning Check for 12 Volts DC on If spindle motor has 12 VDC and does not Test dispense a prize by going spindle motor move Replace spindle AADSPZO 10 into menu and selecting a locker Disconnected loose or If no 12 VDC Diagnostics broken wires Check connections from spindle to Test Dispense controller board AACE1821 AACE1822 larcian Infnrmatinn Faulty controller board Replace controller board 1803 opindle will time out and stop If spindle continues to spin the controller spinning after 35 seconds in board is faulty Spindle Always Turning any mode Replace board AACB1803 Prize is stuck Make sure prize hanger is UNDER retaining pin Prize does not Drop spindle or More than One Prize Prize stuck in Inspect prize chute and c
56. r card reader according to manufactuer instructions and plug the Ethernet cable into your card reader server Adjust the Kiosk Interface in the Location Menu Set the IP address and Port number username and password for your specific card system network Please leave the Prize Hub Network disabled 16 E 1 s i 9 B gt Kiosk Interface is Max Capsule Dispe er Save Tickets PF Network Setup Mer Prize Hub Network Disab PH Netword ID 0 PH Server 0 Card Server 64 126 17 3 Card Server Port 6868 Card Server Username Card Server Password t Exit Current IP Current MAC 01 23 Serva 1 x n d n g Ly To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 STATISTICS MENU The statistics menu will help you to determine how many tickets and prizes have been exchanged and their total value as well as which prizes are popular Current Time 10 16 201 e Last Reset Time Tickets Total 9 Tickets Cormped Tickets Rede ani i Tickets Printed 37 Total Cost Of Prizes Total Prizes Venda Capsule A1 0 Vended 0 Capsule 2 0 Capsule A3 0 Vended Capsule 4 0 Capsule A5 0 Vended 0 Capsule AB 0 Capsule A7 0 0 Capsule A8 0 Capsule A9 0 Vended Capsule A10 0 Capsule A11 0 Vended 0 Capsule A12 0 Capsule A13 0 Vended 0 Capsule A1
57. revent gaps between cabinets Open all front doors and remove back doors to access the inside of the cabinets Attach the hubs in the desired order with the included bolts washers and lock nuts Use a 1 2 socket to tighten the bolts securely To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 QUICK SET UP GUIDE Feed the loose connector ends of the red black and white power cables connected to the control board of each hub through the large holes near the floor of the cabinets Link to the adjoining hubs going from the outside hubs toward the Main hub There are two connector ends on each cable the outer most cabinets will only use one The power cables are numbered as follows Spindle Hub CE1820 Capsule Hub CE1813 Locker Hub CE1810 Plug the two final ends into the CE1805 cable inside the Main hub See diagram below LOCKER SPINDLE MAIN CAPSULE CE1810 A iN To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 QUICK SET UP GUIDE Feed the loose connector ends of the thin grey phone cable in each hub through the holes in all adjoining cabinets and into the Main hub The phone cables are numbered as follows Spindle Hub CE1816 Capsule Hub CE1811 Locker Hub CE1811 Plug the phone cable ends into the appropriate ports on the main board inside the Main hub Always use port 1 for single hubs
58. s not Drop Dispensing Spindle seconds while showing this troubleshooting section message Check cables from spindle to Control Board If this shows longer a spindle Replace if needed AACB1803 ie or faulty control Refer to Prize Unavailable on screen Prize Hub is attempting troubleshooting section spindle drop but something is disrupting the process Prize Dispense Failure on screen s A NOTICE A Prize did not dispense when to Prize Unavailable on screen P FALURE 2 Prize Hub expect it troubleshooting section Prize does not drop after Prize Hub tries to drop it Prize will go to Unavailable Entire Unit Not Recognized Refer to Entire Unit not Recognized by Main Entire row of prizes show by Main Hub Prize Unavailable Hub in troubleshooting section No communication from a Refer to Entire Unit not Recognized by Main Capsule Unit to Main Hub Hub in troubleshooting section Unit Location is actually Spindles will hold 3 to 17 items depending on thickness of the prize empty of prizes Once all the prizes are won it will show that prize unavailable Prize dispensing A spindle will turn off after 35 seconds if the prize is not seen by malfunction prize chute sensors then it will show that prize unavailable not Prize Unavailable subtract tickets from guest and have him chose a different prize on screen Prize jam The spindle will turn for 35 seconds i
59. t rer From U Exit menu and press Print Tickets Entire Module not being seen by Prize Please refer to Entire Unit not Recognized Main Hub in troubleshooting Hub section 45 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 MAIN HUB TROUBLESHOOTING GUIDE PRIZE UNAVAILABLE MESSAGE Prize Unavailable will show for a number of reasons Location is actually empty of prizes Prize dispensing malfunction Prize jam Stock Quantity is set too low Motor Sensor self test failed at power on A B C D E F Entire row of prizes unavailable Spindle Unit Locker Main Unit Unit A Location is actually empty of prizes The locker will only hold one prize Once that prize is won it will show that prize unavailable Spindles will hold 3 to 17 items depending on thickness of the prize Once all the prizes are won it will show that prize unavailable Capsules will hold 120 of the 2 capsules per capsule pie slice Once the pie slice is empty it will show that prize un available Solution If location contains prizes and still shows that prize is unavailable continue to suggestions below B Prize dispensing malfunction Capsule Unit Capsule carousel will slow down stop pivot motor moves dispensing motor in and dispensing motor dispenses capsule If capsule does not fall for whatever reason the motor will time out and c
60. ule does not drop trouble no capsules falling shooting section TOUR PRIZE 15 VE NDING PLEASE WAIT Prize Hub is attempting cap sule drop but something is dis rupting the process Prize Dispense Failure on screen Carousel Home sensor un PATSA plugged or blocked Refer to Capsule Does Not Drop trouble PRIZE DISPENSE i shooting section a Capsule Jam Capsule does not drop after Prize Hub tries to drop it Prize will go to Unavailable Dirty blocked or faulty Home Inspect AACB4401 There should be 12 volts Too many Capsules Sensor DC between yellow and blue wires dropping There should be 5 Volts DC between white and blue and it should drop to zero VDC Capsule when blocked Drops 2 Replace if it stays at 5 VDC or 0 VDC Disconnected loose or Check for disconnected loose or broken broken wires wires from sensor to 1803 board Capsule drop sensor is not being seen Replace if needed AACE1812 4401 Dirty blocked or faulty Inspect 4401 There should be 12 volts DC be Home Sensor tween yellow and blue wires Motor Pivot Mo Home There should be 5 Volts DC between white and blue and Sensor tor does AACB4401 it should drop to zero VDC when blocked self test turn at Replace if it stays at 5 VDC or 0 VDC failed at power on power on Disconnected loose or Check for disconnected loose or broken wires from sen Power broken w
61. vice baytekgames com NON WARRANTY Options and estimated charges will be provided to you for your approval Please remember that any items being sent to Bay Tek Games must include prior return authorization from our Parts amp Service Department This approval will include a Product Return Form which is required to be included with any incoming shipments Repaired parts will be shipped back using the same method in which they were received Repairs are warranted for 30 days from the date of return shipment 68 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 CERTIFICATE OF COMPLIANCE 69 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 70 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 HONEYWELL SCANNER CODES Follow the directions on page 14 to reconfigure your scanner MEN CODE 1 5 CODE 2 Enable Enter Exit Configuration Mode Normal and Inverse QR Code 99999 9 UE DOS 3 2 M 2 22 Se CODE 3 CODE 4 e IR Object Detect ble Camera Based Object Detection To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 72 To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 ZEBEX SCANNER CODES Follow the dire
62. zed by Main Capsule Unit to Main Hub Hub in troubleshooting section Unit To Purchase This ltem Visit BMI Gaming www bmigaming com 800 746 2255 561 391 7200 LOCKER HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights Verify 12 Volt jumper ca No lights on at 9 Main Unit s power supply bles that feed 12 volts are connected to Locker Unit all in Locker Unit Disconnected loose or Check connections from LED lights to 1803 board Replace broken wires needed AACE1806 AACE1808 AACE1810 Faulty 1803 board Replace 1803 board Linkages loose or Remove wood platform not aligned Inspect linkages at solenoid Locker door 9 P 9 does not open Solenoid is engaging Inspect linkages at pivot Test dispense a prize by going into menu and selecting a l locker Move forward if latch does not lock door P Move backward if door has play when locked Pivot point not Slotted holes will allow pivot bracket to adjusted correctly move forward and backward Diagnostics Men Test Dispense Disconnected Check connections from solenoid to Solenoid 5 loose or broken Controller Board AACE1807 AACE1809 NOT wires engagin Check for 12 If 12 Volts DC is at solenoid Volts DC at Replace solenoid 5505050 solenoid If no 12 Volts DC at solenoid Replace cables and or controll

Prize Hub Modular Service Manual

Contents

Download Pdf Manuals

Related Search

Related Contents