TTP-225/323 Bar Code Printer Service Manual
Contents
1. 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 3 5 Replacing the Stepping Motor 1 Refer to section 3 2 to remove main board and RS 232 Ethernet interface board 2 Use the screwdriver to remove 2 screws TTP 225 203 323 300 Screws 3 Remove Replace the stepping motor 4 Reassemble the parts in the reverse procedures 20 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 3 Peel off Module Installation Option 1 Refer to section 3 2 to remove the lower cover 2 hread the 5 pin peel off module harness through the front slot of lower inner cover Plug in the peel off module harness connector to the 5 pin red socket on the main board Peel off module Slot 5 pin socket 3 Embed the tenons into the both sides mortise of lower inner cover Tenon Interface plate 5 Then put back the lower inner cover Fasten 4 screws and Insert the interface plate 21 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 6 Insert the lower side of interface plate first then push the upper side of interface plate to install it 7 Open the top cover and peel off cover Install the peel off bar into the both slots of lower inner cover Install the right side with spring first Peel off bar 8 Place the printer in the flat and secured2. cable to interface connected to the interface connector The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected connected The serial port setting is not consistent Please reset the serial port setting Not Printing between host and printer The port specified in the Windows driver Select the correct printer port in the is not correct driver The Ethernet IP subnet mask gateway Configure the IP subnet mask and is not configured properly gateway Follow the instructions in loading the No print on the label Label loaded not correctly media Continuous feeding Please do the initialization and The printer setting may go wrong a labels gap black mark calibration Gap black mark sensor sensitivity is not Calibrate the gap black mark sensor set properly sensor sensitivity is not enough Paper Jam Make sure label size is set properly oet label size exactly as installed paper ENDE the labeling software or program Labels may be stuck inside the printer Remove the stuck label Close the top cover completely and Poor Print Quality Top cover is not closed properly make sure the right side and left side levers are latched properly Wrong power supply is connected with Check if 24V DC output is supplied by printer the power supply Check if supply is loaded correctly Reload the supply Check if dust or adhesives are Clean the pr
3. 225 323 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL TTP 225 TTP 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs TABLE OF CONTENT e 1 1 Udhaugeeid se Mt 2 OW 0 3 2 ELECTRONICS et 5 2 1 Summary of Board 5 2 2 10 3 k 12 3 1 Replacing Feed Button PCB Feed Button PCB with LCD Module Factory 12 3 2 Replacing the Main Board and RS 232 Ethernet Option interface board 14 3 3 Replacing the Platen Roller Assembly 17 3 4 Replacing the Print Head Assembly eese esee 19 3 5 Replacing the Stepping 20 3 7Peel off Module Installation Option 21 3 8Cutter Module Installation Option
4. sess 23 4 TROUBLESHOOTING et 25 AA RED Status 25 4 2 M 26 4 3 ECD display Factory Option suisse sare yero 28 S MAINTENANCE a evoca eive 29 UPDATE NS sie 31 TTP 225 TTP 323 Bar Code Printer Service Manual 1 OVERVIEW 1 1 Front View 1 LCD display Factory option 2 LED indicator 3 Feed button 4 Paper exit chute 5 Media view window 6 Top cover open lever Connecting Your Thermal Printing Needs TTP 225 TTP 323 Bar Code Printer Service Manual 1 2 Interior View Ribbon access cover Ribbon rewind hub Ribbon rewind gear Print head Ribbon supply hub Gap sensor receiver Media holders Media guide lop cover support 10 Black mark sensor 11 Platen roller 12 Gap sensor transmitter 13 Media guide adjuster knob 14 Top cover 2 3 4 S 6 7 8 9 Connecting Your Thermal Printing Needs 225 323 Bar Code Printer Service Manual 1 3 Rear View 1 Power switch 2 Power Jack socket 3 USB interface 4 USB host Factory option 5 RS 232C interface Ethernet interface Option 6 SD card socket Note The interface picture is for reference only Please refer to th
5. 6 Remove Replace the main board and RS 232 Ethernet interface board Eth thernet Interface HS 232 board Interface Option board Interface plate 8 Reassemble the PCB lower cover and lower front cover in reverse procedures 15 225 323 Bar Code Printer Service Manual 9 Insert the lower side of Ethernet interface plate first then push the upper side of interface plate to install it Ethernet interface plate 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 3 3 Replacing the Platen Roller Assembly 1 Open the printer top cover and remove the lower front cover Lower front cover 2 Disengage the platen holder tabs from the lower inner cover by pulling out the right side and left side tabs Rotate the tabs into a horizontal position Unhook 3 Take out the platen roller assembly 4 Replace a new platen roller assembly Platen roller assembly 17 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs Note The tab here is for regular label The tab here is for thick label Thickness is 0 19 mm 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 3 4 Replacing the Print Head Assembly 1 Open the printer top cover 2 Remove the print head cable cover 4 Reassemble the parts in the reverse procedures
6. desktop for media loading and printing 22 225 323 Bar Code Printer Service Manual 3 8Cutter Module Installation Option 1 Refer to section 3 2 to remove the lower cover 2 Thread the cutter module 8 pin harness through the front slot of lower inner cover Connect the cutter module harness connector to the 8 pin white socket on the printer main board Cutter module Slot 8 pin socket Interface plate 4 Then put back the lower inner cover Place the cutter module into the both sides notches of lower inner cover then push cutter to lock into the lower inner cover 23 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 5 Insert the lower side of interface plate first then push the upper side of interface plate to install it 6 Place the printer in the flat and secured desktop for media loading and printing P N 24 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs 4 TROUBLESHOOTING The following guide lists the most common problems that might be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance 4 1 LED Status This section lists the common problems that according to the LED status and other
7. problems you may encounter when operating the printer Also it provides solutions LED Status Printer Possible Cause Recovery Procedure Color Status OFF response power Turn on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Hn T Green with Pause The printer is paused Press the FEED button to resume for printing blinking Hed with The out of label or 1 Out of label or ribbon blinking ribbon or the printer Load a roll of label and follow the instructions in setting is not correct loading the media then press the FEED button to resume for printing Load a roll of ribbon and follow the instructions in loading the ribbon then press the FEED button to resume for printing 2 Printer setting is not correct nitialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to the instruction in the software CD disk 25 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs 4 2 Print Quality Possible Cause Recovery Procedure Check if interface cable is well
8. ds 3 MECHANISM Please turn off the power switch and unplug the power adapter before replacing parts 3 1 Replacing Feed Button PCB Feed Button PCB with LCD Module Factory option 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer and then lift the top cover to the maximum open angle 2 Use the screwdriver to remove the 6 screws from the top inner cover Screws Screws Fu 3 Remove three screws from the feed button PCB holder 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs Screws LCD harness Option Feed button PCB harness 5 Replace the feed button PCB or feed button PCB with LCD module 6 Reassemble the parts in the reverse procedure 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 3 2 Replacing the Main Board and RS 232 Ethernet Option interface board 1 Open the top cover and remove the lower front cover Lower front cover 2 Close the top cover Then turn the printer upside down and use the screwdriver to remove six screws from lower cover Screws Screws 3 Remove the lower cover Lower cover 4 Remove 3 screws from the main board and RS 232 Ethernet interface board 14 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 5 Disconnect all connectors from the main board
9. e label roll Calibrate the gap black mark sensor Calibrate the gap black mark sensor Set label size correctly Delete unused files in the FLASH DRAM or MicroSD card Please take the label away to print the next label if peeler module is installed If peeler module is installed and label is been taken away but the message remains Please check if the peeler module connector is connected to main board properly If peeler module is not installed please disable the peeler function Remove the jammed label Make sure the media thickness is equal or less than 0 19mm Replace the cutter or cutter driver circuit board 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 5 MAINTENANCE This session presents the clean tools and methods to maintain your printer 1 Please use one of following material to clean the printer B Cotton swab Head cleaner pen B Lint free cloth B Vacuum Blower brush 100 ethanol 2 he cleaning process is described as following Printer Part Metha 1 Always turn off the printer Clean the print head when changing a before cleaning the print head new label 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 10096 ethanol to clean the print head surface Print Head Print Head Print Head Element Element Head Cleaner Pen 1 Turn the power off Clean th
10. e platen roller when changing 2 Rotate the platen roller and a new label roll Platen Roller wipe it thoroughly with 10096 ethanol and a cotton swab or lint free cloth Tear Bar Peel the lint free cloth with 100 As needed Bar ethanol to wipe it 29 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs oer e it with water dampened As needed Brush or vacuum As needed Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it e Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head HRegularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life e The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer 30 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs UPDATE HISTORY EM 31 TSC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com Li Ze Plant No 35 Sec 2 Ligong 1s
11. e product specification for the interface availability Recommended MicroSD card specification The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs 2 ELECTRONICS 2 1 Summary of Board Connectors Main board 9 9012 90 1000070 0 ea 2 Jy Pm Do _ LS GAP sensor receiver 0 3 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs 3 3V LED light on 1 1 LED light off 1 6 LED light on 1 4 LED light off 1 8 OV Push key 3 3V Stand by T Print head connector JP55 7 otepping motor connector JP14 Black mark sensor connector JP17 Emitter off 3 3V 3 Black mark sensor Emitter 2 1 2 3 emitter Emitter off 2 6 2 8 4 Black mark sensor 0 3 3V receiver AD Gap emitter connector JP71 N Emitter on 2 1 2 3 gt Emitter off 3 3V Head open sensor connector JP16 1 0 1 2V to OV 10ms square wave continued 4 9 7 1 V V V V 1 1 1 2 Head close 3 3V to under 1 0V to 3 3V Head open 2 10ms square wave continued Head open 3 3V continued T LCD connector Option JP1 225 323 Bar Code Printer Serv
12. ice Manual TSC _ Connecting Your Thermal Printing Needs Peel off sensor connector JP19 Pin Description m 2 Revered _ Peel sensor emitter 2 1 2 3V 2 6 2 8V 4 Peel sensor receiver AD 0 0 33V OV Cutter work Cutter enable 5V Cutter stop 5 Cutter position sensor OV Cutter stop switch 3 3V Cutter work efa e sea microSD socket JP2 Ribbon near end sensor connector JP20 2 Hibbon near end sensor receive off 3 3V Pe eno fo CN Cutter positive cut ES 5V Cutter negative cut 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs Standard board 69 gt T gt e ce e e gt Description 5232 connector 2 225 323 Bar Code Printer Service Manual TSC Connecting Your Thermal Printing Needs Option board Ethernet connector RJ 45 2 board connector 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs 2 2 Pin Configuration RS 232 C Ethernet Option 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Needs USB host Option PIN CONFIGURATION 5V 225 323 Bar Code Printer Service Manual Connecting Your Thermal Printing Nee
13. int head accumulated on the print head TSC Connecting Your Thermal Printing Needs TTP 225 323 Bar Code Printer Service Manual Check if print density is set properly Adjust the print density and print speed Run printer self test and check the print Check print head test pattern if head element is damaged head test pattern if there is dot missing in the pattern 27 225 323 Bar Code Printer Service Manual 4 3 LCD display Factory option TSC Connecting Your Thermal Printing Needs This section lists the LCD display messages that you may encounter when operating the printer Also it provides solutions Messages Possible Cause Recovery Procedure Head Open The printer top cover is open No Paper Running out of label The label is installed incorrectly Gap black mark sensor is not calibrated Gap black mark sensor is not Paper Jam set properly Make sure label size is set properly Labels may be stuck inside the printer mechanism Out of Mem The space of FLASH DRAM or MicroSD card is full Take Label Peel function is enabled Waiting user to take label away to print the next label Cutter Error There is no cutter installed the printer Cutter or cutter driver circuit board is damaged 28 Please close the top cover Supply a new label roll Please refer to the steps in user s manual to reinstall th
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