Service Bulletin - Acura MDX Forum
Contents
1. and explain the proper settings No Go to step 9 3 of 5 Make sure the real time traffic settings are correct MDX RDX and RL Press the map guide button then select map menu by pressing in the selector button Select Show Icon on Map by turning the interface dial then pressing in the selector button Select the Traffic icon from the icon selection bar at the bottom of the navigation display The icon should turn solid blue when you select it If it does not go to step 10 Select icon options by pushing the selector to the right From the Select category for icon settings menu select Traffic Select traffic speeds by pressing in the selector on the Select Traffic info screen It should turn solid blue Turn the interface dial to select Traffic icons and press in the selector again Both Traffic speeds and Traffic Icons must be solid blue Push the selector to the right DONE to complete the process TL Select the icon button on the lower left hand corner of the map screen Select the Traffic icon The icon should turn solid blue If it does not go to step 10 Select the Icon Options button Select Traffic from the Select category for icon settings screen Select both Traffic speeds and Traffic Icons from the Select traffic info screen Both icons must be solid blue and indicate On Map before checking real time traffic Select Done to exit and return to the map Do you see real time traffi2. incident icons may give the impression that the system is not working properly 05 026 Make sure the client s XM NavTraffic account status is active This account is separate from the regular XM radio subscription and it has a separate fee For the 2007 RL RDX MDX and TL real time traffic is free for the first 3 months For 2005 06 RL vehicles real time traffic was free for the first 12 months To check the XM NavTraffic account status e Call XM Satellite Radio at 800 852 9696 e Make sure you have The VIN The XM Radio ID shown on channel 000 e From the automated phone menu select tech support Tell the agent that you are working on an Acura vehicle and ask them to check the XM NavTraffic account status Have the agent confirm that the XM NavTraffic subscription applies to the vehicle VIN you are working on NOTE A client may own more than one vehicle capable of displaying real time traffic Is the XM NavTraffic account status active Yes Go to step 6 No If the free trial period is expired return the vehicle to the client and inform them how to renew their XM NavTraffic subscription by calling XM Radio at 800 852 9696 If the free trial period has not expired call XM Radio at 800 852 9696 and reactivate the account for the remainder of the free trial period then request a rapid refresh To do a rapid refresh Park the vehicle outside in a clear area with the engine running Tur
3. AACURA Service Bulletin Applies To 2005 07 RL ALL Equipped with Real Time Traffic 05 026 May 12 2007 2007 RDX MDX and TL ALL Equipped with Real Time Traffic No Real Time Traffic on the Display Supersedes 05 026 dated February 7 2007 to update the information marked by the black bar BACKGROUND This service bulletin provides this information e Overview of the map traffic display e Finding out what traffic data is available in your area e Troubleshooting for the symptom No traffic shown OVERVIEW OF THE MAP TRAFFIC DISPLAY The real time traffic feature has the capability of showing this information e Traffic flow rates as colored bands beside the road e Accident incident icons e Construction incident icons e Weather related incident icons Always verify what features are available in your area Many areas provide only incident icons and no traffic flow rates If the traffic flow rate is not available in your area and or there is a temporary lack of incident icons a client may believe that the system is not working properly NOTE Real time traffic information may experience outages be down for maintenance or only be available during certain times of the day It is important to confirm that real time traffic works on a known good vehicle before diagnosing the client s vehicle 2007 American Honda Motor Co Inc All Rights Reserved BTB 30773 36200 0705 Below is a screen cap
4. c on the navigation display Yes Return the vehicle to the client and explain the proper settings No Go to step 10 4of5 10 Do the diagnostic mode checks Start the vehicle and enter the navigation diagnostic mode by pressing and holding the Menu Map Guide and Cancel buttons Select Navi System from the Navigation Diagnosis Items menu and verify that all the links icons are green If any links icons are red refer to the applicable service manual for repair information then go to step 11 Return to the main Navigation Diagnosis Items menu and select XM HIP then select XM HIP System Link and verify that the links icons are green If any links icons are red refer to the applicable service manual for repair information then go to step 11 11 Confirm the Traffic Channel settings of the AcuraLink unit 2007 MDX RDX TL Return to the XM HIP diagnostic menu Select XM HIP ECU Select Traffic channel NOTE Do not touch or select Data Reset Confirm the settings SID 255 APP ID 8 NOTE Clients may accidently change these internal settings If the setting have been changed the real time traffic may not operate Adjust the setting s if necessary Press the cancel button twice to return to the XM HIP diagnostic menu Select the on screen Return button to fully exit the diagnostic mode Turn the vehicle off Wait 20 seconds and start the engine Park the vehicle outside with a clear vi
5. ew of the southern sky and verify you are receiving an XM radio signal see step 7 Do you see real time traffic on the display Yes Return the vehicle to the client No Go to step 12 05 026 12 Reset the AcuraLink control unit e Make sure you have the anti theft codes for the audio and navigation system e Turn the ignition switch to LOCK 0 then pull the back up fuse from the underhood fuse relay box For the underhood fuse relay box location refer to the applicable service manual Wait 2 minutes then reinstall the fuse e Start the engine e Enter the anti theft codes for the audio and navigation system e Let the navigation system reboot then select one of the traffic scales 1 2 1 2 5 miles e Park the vehicle outside with a clear view of the southern sky then verify you are receiving an XM radio signal see step 7 Do you see real time traffic on the navigation display Yes Return the vehicle to the client No Go to step 13 13 Substitute a Known good AcuraLink control unit and retest the vehicle Park the vehicle outside with a clear view of the southern sky and verify you are receiving an XM radio signal see step 7 Do you see real time traffic on the navigation display Yes Replace the original AcuraLink control unit Refer to the applicable service manual Register the new AcuraLink control unit with XM radio and Acura Client Services Return the vehicle to the clie
6. n the audio system on and tune to an XM radio channel Wait 30 minutes If the vehicle now receives real time traffic information return it to the client otherwise go to step 6 05 026 Do a VIN status inquiry to see if the vehicle has any outstanding product updates or service bulletins related to either replacing the AcuraLink control unit 2005 RL only or updating the AcuraLink unit software 2006 07 RL 2007 MDX RDX TL Are there any applicable product updates or service bulletins Yes Do the applicable product updates and service bulletins then retest the vehicle If real time traffic still does not work go to step 7 No Go to step 7 Verify that you are receiving a signal from XM e Park the vehicle outside with a clear view of the southern sky e Turn on the audio system and tune to XM channels 000 001 174 or 247 Can you tune to XM channels 000 001 174 or 247 Yes Go to step 8 No Refer to the applicable service manual troubleshoot the XM radio and retest If real time traffic still does not work go to step 8 Make sure the navigation map is set to either the 1 2 1 2 or 5 mile scale If the scale is not set to one of these values rotate the interface dial knob or use the zoom in zoom out buttons to adjust the map to proper scale pa EN ta TS NAVIGATION MAP SCALE Do you see real time traffic on the navigation display Yes Return the vehicle to the client
7. n your area To see what traffic data is available in your area go to www acura com realtimetraffic select the Mini Site icon see red arrow below then select Coverage Areas e EAH ACE AN Medalj Firas Vehicies Eai bo EL birie Page RL Features amp Options E Drew Purists Audio amp Communication ACLALASEOSE ALO STEM OVER NM Soy ells Pig DDA Aniya iios Cancrilation Agere bips Lina Bor Ej MAWIGA TIGA SYSTEM DOVER TEM OL tees Tanita Gaainaian ORD ee E Iepr Fimiews C higaan iyah ma wi be Mi lasainen of abeam ad aie Doe miena y Gosa are iina mais dan minaces ma uiaei on a MINI SITE Selecting a city brings up a map that shows what roads and freeways are incident enabled and what roads and freeways are incident and traffic flow enabled for that area Below is an example of the Los Angeles area that illustrates the coverage details XM NAVTRAFFIC Los Angeles CA COUNTIES Los Angeles Orange Limited Metro Riverside San Bermadino Ventura incident Enabled Surface Roads incident Enabled Freeways incident and Flow Enabled Roads Los Angeles Coverage Penpheral Metro Only Coverage TRAFFIC Check the website regularly for additional cities and updated coverage details Encourage your client to visit the website regularly as well 2of 5 TROUBLESHOOTING NO REAL TIME TRAFFIC IS DISPLAYED NOTE e A marginal battery or a poorly performing charging system may cause the Acu
8. nt No Substitute a known good navigation control unit If the problem goes away replace the original navigation control unit 05 026 5 of 5
9. raLink control unit XM receiver to malfunction Resolve all battery and or charging system issues before beginning troubleshooting e The RL MDX and TL models are equipped with an auto start feature that keeps the starter motor engaged even when you release the ignition switch Due to the ignition switch design if a client releases the ignition switch before the engine starts the AcuraLink control unit XM receiver may receive unusually low voltage which may cause the AcuraLink control unit XM receiver to malfunction When starting the engine hold the ignition switch in the START Ill position until it starts 1 Check the battery condition Refer to Service Bulletin 88 016 Battery Test Procedure Is the battery in good condition Yes Go to step 2 No Troubleshoot the battery and or charging system and recheck 2 Park the vehicle outside where you have a clear view of the southern sky Turn the ignition switch to LOCK 0 4 Check the real time traffic display of a known good vehicle to make sure that the XM NavTraffic is being broadcast in your area You may have to wait 5 minutes for the traffic display to refresh Is real time traffic shown on the map of the known good vehicle Yes Go to step 5 No Call Acura Client Services at 800 382 2238 and check to see if there are any traffic system outages or blackouts in your area NOTE Some cities feature incident icons only A temporary lack of
10. ture of real time traffic in the Los Angeles area that shows traffic flow and accident incident icons FREE FLOW TRAFFIC FOR BOTH EAST AND WEST LANES ae AWNDALE IGARDPENA MODERATE TRAFFIC FLOW FOR WEST BOUND AND FREE FLOW FOR EAST BOUND TRAFFIC ASBEACH E ke a HEAVY TRAFFIC WEST BOUND AND FREE FLOW TRAFFIC EAST BOUND NO TRAFFIC FLOW AVAILABLE SO TRAFFIC FLOW SPEEDS UNKNOWN Color bands indicate how fast the traffic is moving 05 models 06 07 models Heavy traffic 0 27 mph approx as ay Moderate traffic 27 52 mph approx a La Free flowing traffic 52 mph approX Sue aa Incident icons indicate accidents construction or weather related incidents gt Accident Incident other p gt Construction amp Weather 1 of 5 Skill Level CLIENT INFORMATION The information in this bulletin is intended for use only by skilled technicians who have the proper tools equipment and R training to correctly and safely maintain your vehicle These procedures should not be attempted by do it yourselfers and you should not assume this bulletin applies to your vehicle or that your vehicle has the condition described To determine whether this information applies contact an authorized DEFAR Acura automobile dealer FINDING OUT WHAT REAL TIME TRAFFIC DATA IS AVAILABLE IN YOUR AREA Before you can troubleshoot real time traffic you need to know what coverage is available i
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