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Service Manual 2

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1. SNI 6110 1010 JUD EE 8 1 SQUONUE 3 IZEZSH OL400 410ex 96 01 30 Appendix B Illustrated Parts Listing Overview amp General Information This appendix will assist you in identifying the assemblies and parts of the product Use Section Four Failure Analysis to determine the defective part s Locate the part and its part number in this section Appendix B is cross referenced to Section Three Maintenance Format The format for this appendix is a series of tables with diagrams The tables contain the item reference number the Okidata and Oki Japan Oki J part numbers the part description a comments section and the disassembly procedure Example Item Okidata P N Description Comments Disassembly Oki J P N Refer to B 1 02 Procedure Items with the comments RSPL Recommended Spare Parts List Consumable Document or Option are available from Okidata Items without these comments are usually not stocked Some items are only available as assemblies Every effort has been made to clearly indicate which items are in assemblies and which are not N A will appear where a part number is not available Please refer to the RSPL which can be found on Okidata s Bulletin Board Okilink II for current part numbers prices and recommended stocking levels for each item listed as a recommended spare part
2. Primary Secondary Side Side Between pins land 2 6700 Between pins 1 3 on Between pins 2 and 3 00 OL400 410ex 96 01 30 Appendix A A 1 Board Diagrams amp General Information A 1 BOARD DIAGRAMS amp General Information General Information This section describes the characteristics of the printed circuit boards used in the printers The following areas are covered Function Firmware Fuses Jumpers Sensors Switches Test Points Where an item is not applicable the word NONE will be listed OL400 410ex 96 01 30 A 2 Index To Charts A 2 INDEX TO CHARTS Description Board Designation Product Section Main Controller Board OLOW OL400e 2 01 Main Controller Board OLCW 13 OL410e 2 01 PostScript Board OLPT OL410e PS A 2 02 RAM Expansion Board OLCB OL400e OL410e A 2 03 Operator Panel Board OLLC All 2 04 Power Supply Board OLAA All 2 05 OL400 410ex 96 01 30 A 2 01 Main Controller Board OLCW A 2 01 Main Controller Board OLCW Function The main controller board controls the data reception and page formatting functions This board also controls the print engine and reports printer errors status through the operator panel The main control board in the OL410e contains 1 Mbyte of RAM Firmware Q2 Program ROM 512 K PROM O
3. EEPROM Reset Printer Does Not Initialize CAUTION EEPROM Reset returns ALL EEPROM areas to factory defaults ALL customized menu settings will be lost ALWAYS print the menu before doing an EEPROM reset General Information This function provides a method for the service technician to reset the EEPROM to factory default values Use this method should the printer fail to initialize Procedure Close the stacker cover Install the paper cassette tray Power OFF the unit Press and hold the following keys switches while powering ON the unit USA MENU and NEXT Demo Europe Menu and LAST Paper Size Others Menu and FORM FEED OL400 410ex 96 01 30 3 3 03 Engine Maintenance Mode 3 3 03 Engine Maintenance Mode NOTE The end user should NOT access the engine maintenance mode General Information Engine maintenance mode allows the service technician to access the features listed below LED Head Drive Print Start Position Drum Count Total Display Drum Count Display Engine Reset 5 Factory Adjustment for Second Tray Multi Feed Do not change the setting for this feature FN S i a a EN a Procedure To enter the engine maintenance mode perform the following procedure NOTE Press ENTER Menu Reset to execute any of the functions being displayed To exit
4. 30 B 2 02 Lower Base Unit 2 Of 2 B 2 02 Lower Base Unit 2 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N 23 24 25 26 27 28 29 19 30 31 32 33 34 35 36 36 37 38 53069101 51229401 53069001 50805801 50805901 53068901 50924201 51607402 53347001 53342601 51229001 51010903 N A N A 50217501 50217502 51229101 N A Oki J P N 4PP4083 6191G1 4PB4083 6197P1 2PA4083 6160G1 3PP4083 6053P1 3PP4083 6054P1 3PP4083 6058P 1 4PP4083 6057P1 4PP4083 6022P2 3PA4083 6246G1 4YB4083 6040P1 4PP4083 6042P1 4PB4083 3182P3 N A 2YX4083 6100G1 2YX4083 6100G2 4PP4083 6080P1 N A OL400 410ex 96 01 30 Description Arm Stacker Cover Damper Gear Stacker Cover Damper Comments RSPL RSPL Assembly Face Down Stacker CvrRSPL Lever Reset L Lever Reset R Arm Cover Open Spring Stacker Cover Reset Bearing RSPLPart of 30 Roller Transfer Assy Roller Transfer Gear Transfer Roller Strip Anti Static Transfer Roller Ground Plate N A Ground Plate Unit Fuser 120 V Assembly RSPL RSPL RSPL RSPL DisassemblyPri 3 2 14 3 2 14 3 2 14 3 2 14 3 2 14 3 2 14 3 2 14 3 2 13 15 16 RSPLInc 19 31 32 3 2 16 RSPLPart of 30 3 2 16 Part of 30 RSPL RSPL Assembly Fusing Unit 230 V Option RSPL Gear Fuser Roller Idle RSPL Fuser Frame Ground Plate 3 2 16 3 2 16 3 2 16 3 2
5. For instructions on accessing Okilink II refer to the Service Center Reference Guide Please read carefully the Definition of Terms in the following section It is important that you understand the different types of classifications and their availability REMEMBER Current part numbers recommended stocking levels and pricing information are available through Okilink II Refer to the Service Center Reference Guide for information on accessing Okilink II OL400 410ex 96 01 30 B 1 02 Definition Of Terms 1 02 Definition of Terms Assemblies Assemblies are parts grouped under a single description and or part number Generally individual items in an assembly are not available from Okidata Assemblies are surrounded by broken line boxes in the diagrams Assemblies will say Includes xx xx under the Comments section of the tables Parts in assemblies will say Part of xx under the Comments section of the tables Blank Okidata does not recommend stocking this item This item should be purchased on an As Required Basis only The availability of this item is NOT guaranteed by Okidata Consumable A consumable is a supply item which has a specified life and must be periodically replaced It is purchased and installed by the end user Okidata machines are designed to work exclusively with Okidata consumables By using genuine Okidata consumable products the investment made in the equipment is protected Document A document
6. General Information The automatic and manual feed paths are different In addition the path will change if the paper is ejected face up or face down Paper fed from the paper tray automatic feed and ejected face down will follow an S path The path with the least amount of turns is a manual feed face up ejection Automatic Feed Load paper into the tray The side to be printed on should be facing DOWN The leading edge of the paper should face the FRONT of the printer Refer to either the face down or the face up section for further paper path details Manual Feed Manually load the paper into the unit The side to be printed on should be facing UP The leading edge of the paper should face the BACK of the printer Refer to either the face down or the face up section for further paper path details Face Down The hopping roller picks up the paper The hopping roller transports the paper to the registration roller The registration roller transports the paper to the image drum Then the paper passes between the fusing roller on top and the pressure roller on the bottom The paper is then routed upward and is ejected from inside the unit Face Up The hopping roller picks up the paper The hopping roller transports the paper to the registration roller The registration roller transports the paper to the image drum Then the paper passes between the fusing roller on top and the pressure roller on the bottom The paper is then
7. The quick brown fox jumped over the lazy doy The quick brown fac jumped over the lazy dog The quick brown fou jumped over the lacy The quick brown fox jotaped over the lazy dog The quick braver fox jumped ever the fag dog wik Csi LI rl E OTT kOe BOs Font Sample Test OL410e PS Adobe PostScript Adobe PostScript Level 2 and HP LaserJet III emulations Powerful RISC microprocessor 600 DPI Class output for ultra fast performance for superior print quality Parallel serial and AppleTalk Reliable LED print head interfaces for both PC and MAC users for assured quality and long life Adobe PostSeript aud the Logo are registered trademarks of Adobe Systems Incorpersted whie may be in certain AppleTalk is a trademark of Apple Computer lat HP and LaserJet aro Registered trademarks of Hewlett Packard Company OL400 410ex 96 01 30 4 8 02 Continuous Print Test 4 8 02 Continuous Print Test The Continuous Print Test will continuously print the ASCII Character Set shifting the characters one position to the right on each subsequent line This test can be used to examine the character density across an entire page To perform the Continuous Print Test follow this procedure Press and hold RECOVERY while powering ON the printer This will place the printer in the System Maintenance Mode Press MENU1 MENU2 until CONT PRT is displayed on the operat
8. 12 55075601 4YA4121 1031G001 PCB 1 MB RAM Non Expandable RSPL410e N A OL400 410ex 96 01 30 B 2 07 Multi Purpose Feeder Unit B 2 07 Multi Purpose Feeder Unit Part numbers are subject to change Refer to Okilink Il for current part numbers and pricing information 3 ltem Okidata P N Description Comments DisassemblyPri 1 53344101 3PP4083 5540P1 Link Option RSPLMPF 3 2 30 2 53344201 4PP4083 5544G1 Separator Option RSPLMPF 3 2 31 3 56631203 3YS4011 3141P3 Cord Connection MS Feeder Option RSPLMPF 3 2 31 4 55074811 4YA4121 1014G11 PCB OLEV 11 Multi Feeder Option RSPLMPF 3 2 32 5 56510701 4PB4083 6075P1 Motor Stepper MPF Option RSPLMPF 3 2 33 6 51229601 4PP4083 5520P1 Gear Planet Option RSPLMPF 3 2 34 7 53343801 3PB4083 5514P1 Roller A Option RSPLMPF 3 2 35 8 53343901 3PB4083 5524P 1 Roller Feed B Option RSPLMPF 3 2 35 OL400 410ex 96 01 30 B 2 08 Second Paper Feed Unit Option ST 250 B 2 08 Second Paper Feed Unit Option ST 250 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information faisse ES ST T 5 NS ISA 10 50926901 11 51014401 14 55074812 15 51112601 17 53342401 18 51228901 Refer to B 2 09 Item Okidata P N 1 56510701 2 2 50218002 3 56631103 4 5 6 7 8 53345601 9 50927801 Oki J P N 4PB4083 6075P 1 1PA4083 5640G1 4YA4083 6270G10 3YS401 1 3140P3 3PP4083 5617G1 4PP4083 5622P1 4PP4083
9. 88232 C DB 25 Plug R8232 DB 9P Plug Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE OL400 410ex 96 01 30 Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press ENTER Copies to begin the loopback test If an error occurs during the test an error message will be displayed on the operator panel LOOP ERR nnnnn Press ON LINE to end the test The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 EEPROM Reset Printer Initializes EEPROM Reset Printer Initializes CAUTION EEPROM Reset returns ALL EEPROM areas to factory defaults ALL customized menu settings will be lost ALWAYS print the menu before doing an EEPROM reset General Information This function resets all EEPROM areas to factory defaults This will reset both the men
10. Copies The operator panel displays the following message OP MENU ENABLE An asterisk will follow the word ENABLE if the op menu is enabled Press LAST Paper Size or NEXT Demo to toggle between ENABLE and DISABLE The operator panel displays the following message OP MENU OP MENU ENABLE or DISABLE OL400 410ex 96 01 30 An asterisk will follow the word ENABLE or DISABLE to show the selection Press ENTER Copies to select the setting An asterisk will follow the word ENABLE or DISABLE to show the selection Press ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 X Adjust X Adjust General Information This function sets the horizontal position of the first printable area print start position Changes are written to the EEPROM The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To enable or disable the operator m
11. Procedure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT XX Press ON LINE to exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 T2 1 T2 TBL 1 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting OL400 410ex 9
12. 1 2 or feeder REQUEST LETTR EXECUTIV LEGAL 14 LEGAL 13 A4Size A5 SIZE A6 SIZE B5 SIZE FREE SIZE Paper Messages MANUAL REQUEST LED is NOT lit Request for manual feed Manually feed the size of paper specified by REQUEST REQUE ST LETTER EXECUTIV LEGAL 14 LEGAL 13 A4Size A5 SIZE A6 SIZE B5Size FREE SIZE COM 10 MONARCH DL ENV Paper Messages CLEANING MANUAL LED is NOT lit Request for cleaning manual feed Manually feed the size of paper specified by MANUAL LETTER A4 SIZE Paper Messages TRAYn PAPEROUT LED is NOT lit No paper in TRAY n or no paper cassette installed in position n TRAYnn 1 2 or feeder Place paper into the tray or Install the paper cassette Paper Messages COVER T2 OPEN LED is NOT lit TRAY2 cover is open Cover must be closed for operation to continue Close the cover OL400 410ex 96 01 30 Paper Messages PAGE BUFF OVERFLOW LED is NOT lit The page buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the amount of print data Paper Messages MACRO OVERFLOW LED is NOT lit The macro buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the number of macros Paper Messages
13. Cleaning OL400 410ex 96 01 30 2 4 02 Hopping 2 4 02 Hopping Hopping loads paper from the paper cassette During the hopping operation the registration motor turns in a clockwise direction This motor drives the hopping roller which in turn advances the paper until the inlet sensor 1 switches ON The registration gear turns but the one way bearing does not allow the registration roller to turn After inlet sensor 1 switches ON the paper is advanced a predetermined length until the paper reaches the registration roller Registration Roller Hopping Roller OL400 410ex 96 01 30 2 4 03 Feeding 2 4 03 Feeding Feeding transports paper through the printer After the completion of hopping the registration motor turns in a counter clockwise direction This counter clockwise motion drives the registration roller and advances the paper The hopping gear turns but the one way bearing does not allow the hopping roller to turn Image Drum Transfer Roller Registration Roller Hopping Roller OL400 410ex 96 01 30 2 4 04 Charging 2 4 04 Charging Charging applies 1 3 Kvdc to the charge roller The charge roller contacts the image drum surface The charge roller has two layers a conductive layer and a surface protective layer The surface layer is flexible which assures proper contact with the photosensitive drum The drum surface charges to approximately 750 vdc Power S
14. OL410e PS NOTE To work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the user maintenance mode items OL400 410ex 96 01 30 Page Count Page Count General Information The page count is the total number of pages printed by the unit This counter cannot be reset The page count is not the same as the drum count or the drum count total Procedure To view the page count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX XX the page count Press ON LINE to exit the system maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Page Count Printing Enable Disable Page Count Printing Enable Disable General Information This function will enable or disable print
15. Switches NONE Test Points NONE Memory Expansion in addition to the 1 MB of RAM on the Main Control Board MEMOR Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Y 1 MB OPEN OPEN OPEN OPEN OPEN OPEN Soldered Soldered 2 MB INSTALL INSTALL OPEN OPEN OPEN OPEN Soldered Soldered 3 MB INSTALL INSTALL INSTALL INSTALL OPEN OPEN Soldered Soldered 4 MB INSTALL INSTALL INSTALL INSTALL INSTALL INSTALL Soldered Soldered OL400 410ex 96 01 30 CN1 ILocalTalk Interface i 38 40 7 40 TO 41 CN2 to OLCW 13 80 OL400 410ex 96 01 30 A 2 03 Ram Expansion Board OLCB A 2 03 RAM Expansion Board OLCB Function The RAM expansion board increases the amount of RAM available to the microprocessor This board has a capacity of up to 4 Mbyte of Dynamic RAM in1 Mbyte increments Firmware NONE Fuses NONE Jumpers SP1 SP4 A SIDE 4 Mbit RAM in Locations Q7 Q8 SP5 SP8 A SIDE 4 Mbit RAM in Locations Q9 Q10 SP9 SP12 ASIDE 4 Mbit RAM in Locations Q11 Q12 SP13 SP16 ASIDE 4 Mbit RAM in Locations Q13 Q14 These jumpers are set to the A SIDE at the factory Sensors NONE Switches NONE Test Points NONE pondo 000200000000000000000000000000000 E i 5 OL400 410ex 96 01 30 A 2 04 Operator Panel Board A 2 04 Operator Panel Board Function The operator panel provides the op
16. or removed while the printer is ON LINE the READY lamp is ON a CARD REMOVED ON LINE message will appear on the operator panel display OL400 410ex 96 01 30 2 2 08 Postscript Board 2 2 08 PostScript Board The PostScript Board contains the LocalTalk interface a program ROM and Font Rom 2 MB each 1 MByte of Dynamic RAM and a 4 KBit EEPROM Sockets are provided for an additional 3 Mbyte of DRAM OL400 410ex 96 01 30 2 3 01 Basic Principals Electrostatic Printing 2 3 01 Basic Principals Electrostatic Printing A 1 3 Kvdc charge is placed on the charge roller The charge roller is in direct contact with the surface of the image drum The printer engine section enables the LED array in conformance with the data received from the host via the interface on the main controller board Once the charged drum is exposed to this light an electrostatic image is formed on the drum surface This latent image is developed with toner Toner Supply Roller LED Developing Roller i Fusing Roller nlet Sensor 3 Outlet Sensor Eject Roller Charge Roller d Cleaning LI Sensor 1 Direction of Paper Feed Exit Roller Pressure Roller Registration Qut Fusing Transfer Paper Paper Feed Hopping Cleaning Developing Charging The surface of the image drum is uniformly negatively charged by the application of a negative charge to the charge roller Exposure Light emitte
17. 16 3 2 17 3 2 17 3 2 17 3 2 17 39 53343701 40 50925301 41 51607601 42 51010701 43 50405501 44 51010801 44 51010802 45 51011001 See Section B 2 01 3PB4083 6064P1 Roller Backup Pressure Roller RSPL 4PP4083 6065P1 Spring Bias RSPL410e 4PP4083 6052P1 Bushing Pressure Roller RSPL 4PP4083 6083P1 Plate Sensor Inlet RSPL 4PP4083 6086P1 Sensor Toner RSPL 4PP4083 6085P1 Plate Sensor Outlet 4PA4083 6025P1 Lever Exit Sensor Assy RSPL 2PA4083 6130G1 Guide Manual Feed Assembly RSPL Lower Base Unit 1 of 2 for part numbers 1 22 OL400 410ex 96 01 30 3 2 18 3 2 18 3 2 19 3 2 20 3 2 21 3 2 22 3 2 18 3 2 21 B 2 03 Upper Cover B 2 03 Upper Cover Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information 10 A B C 2 includes 3 4 5 6 7 8 9 and 10 Item Okidata P N Oki J P N Description Comments Disassembly 1 53069301 2PP4094 7815P1 Cover IC Card RSPL 3 2 03 2 53069201 1PP4094 7813P1 Assm Upper Cvr Inc 3456789 10 3 2 02 3 53070301 2PP4083 6808G1 Cover Upper RSPL 3 2 02 4 50101301 1PP4094 7814P1 Assembly Face Up Stacker RSPL 3 2 04 5 50708001 3PP4094 7816P1 Clamp Stacker RSPL 3 2 04 6 N A N A Face Up Wire Guide 3 2 04 7 N A N A Retention Spring 8 50924301 4PP4083 6180P1 Spring Bias RSPL400e 3 2 05 9 53502401 4PP4083 2024P1 Roller Exit RSPL 3 2 05 10A 50101401 3PP4083 6804G1 Assembly Op Panel 400e RSPL 4
18. 5 5 x 14 140 mm x 355 6 mm Feed Automatic with optional paper tray OL400 410ex 96 01 30 Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 To enable Free Paper Size follow this procedure Place the printer OFF LINE Press LAST Paper Size for two seconds Press NEXT repeatedly until FREE is displayed on the operator panel Press ENTER to select FREE as the default setting Press ON LINE to exit the menu Place the custom size paper stock in Tray 1 the Manual Feed Tray Tray 2 or the Multi Purpose Feeder Run the print job OL400 410ex 96 01 30 1 4 Physical Specifications 1 4 PHYSICAL SPECIFICATIONS 1 4 01 Outside Dimensions Width 12 6 inches 820 mm Height 6 3 inches 160 mm Depth 14 17 inches 360 mm 1 4 02 Printer Weight 24 165 11 kg 1 4 03 LED Array 1 4 03 LED Array Number of LED Elements 2560 OL400 410ex 96 01 30 1 5 Power Requirements 1 5 POWER REQUIREMENTS 1 5 01 Input Power 120 VAC 5 596 15 220 240 VAC 10 1 5 02 Power Consumption Peak Approximately 600 Watts Operation typical Approximately 80 Watts Idle Approximately 40 Watts Power Save Approximately 15 Watts OL400 410ex 96 01 30 1 6 Environmental Conditions 1 6 ENVIRONMENTAL CONDITIONS 1 6 01 Ambient Temperature Operation 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110
19. 96 01 30 HOST I F AUTO I F PARALLEL RS232C Adobe PS Local Talk or RS 422 Select active interface OL400 410ex 96 01 30 Menu Settings Level 2 Menu Settings Level 2 Factory defaults are printed in bold Category Items Options Explanation PRINT MODE Select printing mode OL410e and OL410e PS OKI600 OKI600 requires OKI300 OL410e driver Emulation supports OKI300 SMOOTHNG Appears MEDIUM DARK Smoothing if PRINT MODE is widens blackens OKI600 characters and graphic dots so edges appear more crisp and less jagged MEMORY USAGE OL400e and OL410e PS Only PAGEPROT Appears if optional RAM is installed Off Letter Legal A4 Reserves area in memory for page size selected eliminates print overuns PAGE BUF OL410e OKI600 AUTO 360KB to 3 96MB FUL LTR Requires 5MB RAM FUL A4 Requires 5MB RAM Reserve work area in memory for building image insuring that entire page prints eliminates print overuns AUTO allows printer to maximize RAM areas for best results Other areas may be customized if file size of graphic image is known 300DPI AUTO 180KB to 900KB FUL LTR FUL A4 FUL LGL OL400 410ex 96 01 30 REC BUFF AUTO OL410e 8KB 20KB 50KB 100KB 1MB Select amount of memory devoted to holding received data larger setting improves computer return to application time OL400e
20. An optional RAM 1 Verify that the optional board error was RAM board is properly detected connected 2 Replace the optional RAM boardif the problem continues replace the main controller board Controller Error ERROR 70 A fault occurred with 1 Verify that the fan the fan motor motor is properly connected thenreplace the fan motor 2 Replace the main controller board OL400 410ex 96 01 30 Controller Error ERROR 71 A fault occurred with 1 Replace the fusing the fusing unit unit 2 Replace the main controller board Controller Error ERROR 72 A fault occurred with 1 Replace the fusing the thermistor unit Open Check Error 2 Replace the main controller board Controller Error ERROR 73 A fault occurred with 1 Replace the fusing the thermistor unit Short Check Error 2 Replace the main controller board Controller Error ERROR 80 Interface time out If this error occurs occurred between frequently replace the the main controller following board and the 1 Flexible cable operator panel 2 Operator panel 3 Main controller board Controller Error ERROR 81 Interface time out 1 Replace the main occurred between controller board the main controller board and the 2 Replace the optional optional tray envelope tray Controller Error ERROR 90 A watchdog timer If this error occurs time out occurred frequently replace the main controller board Con
21. DLL BUFF OVERFLOW LED is NOT lit The DLL buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the number of DLLs OL400 410ex 96 01 30 Front Panel Messages Buffer Overflow Interface Paper Size Front Panel Messages Buffer Overflow Interface Paper Size Problem Solution Category LCD Message Buffer Overflow REC BUFF OVERFLOW LED is NOT lit The receive buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Change the setting of the host side so that it can detect the busy status of the printer 3 Resend the data from the host side to the printer PRINT OVERRUN LED is NOT lit Buffer Overflow The print data is too complicated to be printed 1 Press the operator panel RECOVERY key to release the error display 2 Simplify page data formatting 3 Increase RAM size HOST I F ERROR LED is NOT lit Interface Errors An error occurred in the serial interface A framing error or an overrun error is detected 1 Press the operator panel RECOVERY key to release the display 2 Check the protocol of the host and printer 3 Replace the main controller board TRAYn SIZE ERRn LED is NOT lit Paper Size Error Wrong size paper was fed from Tray n ERRn Error Cause1 Too wide too narrow 2 T
22. Feed Automatic with optional paper tray Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 OL400 410ex 96 01 30 Recommended 20 165 75 g m2 A6 Size 4 13 x 5 83 105 mm x 148 mm Feed Automatic with optional paper tray Weight Minimum 16 lbs 60 g m2 Maximum 24 lbs 90 g m2 Recommended 20 165 75 g m2 B6 Size 7 17 x 10 12 182 mm x 257 mm Feed Automatic with optional paper tray Weight Minimum 16 lbs 60 g m2 Maximum 24 lbs 90 g m2 Recommended 20 165 75 g m2 Envelope Size Minimum 3 5 x 7 5 89 mm x 191 mm Maximum 7 2 x 10 1 183 mm x 257 mm Feed Automatic with optional paper tray or Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 Labels Manual feed Face up delivery only Use labels designed specifically for xerographic printing Transparencies Manual feed Face up delivery only Must be able to withstand the heat of the fusing process 1 3 02 Free Paper Size The Free Paper Size menu feature allows the end user to print on custom size paper without a paper size error Normally if the paper is loaded in the paper tray is NOT the same size selected in the software a PAPER SIZE error will be displayed when a print job is sent Enabling the Free Paper Size menu feature will override this operation Free Paper Size Dimensions Width Size 3 4 x 8 5 86 4 mm x 216 mm Length Size
23. Handbook When diagnosing initialization failures refer to RAP 1 of this Service Handbook This information is provided in Technical Service Bulletin 5605 The unit makes a tapping noise when the fan is running The noise is only apparent in quiet environments and does not exist on all OL4xxe printers To correct the problem remove the small piece of foam located inside the upper cover of the printer The foam is glued to the cover just behind the fan Be careful not to damage the upper cover when removing the foam Follow the disassembly procedure Section 3 of this Service Handbook for removing the upper cover Power ON the unit to verify that the problem has been corrected If the noise is still heard loosen the upper cover screws and slightly shift the cover towards the back rear of the printer Tighten the screws OL400 410ex 96 01 30 The noise should stop This information is provided in Technical Service Bulletin 5606 The printer feeds between 100 150 pages Then pages won t feed Check the feed rollers Is a slick film present on the rollers If yes check the type of paper being fed Paper with a high cotton content will coat the rollers with cotton fibers The fibers make the rollers slick and paper will not feed Clean the rollers with water Cotton free or low cotton content 25 or less should be used ERROR 05 9FC2160C appears on the operator panel when printing either the menu or prin
24. MUST be cleared This is accomplished by opening the upper cover clearing the jam and closing the cover Paper Outlet Jam This jam occurs if the paper does NOT pass over the outlet sensor within a pre determined period of time However the paper has already passed over the paper sensor Paper Size Error The time interval between when the paper contacts the paper sensor and the outlet sensor determines which size length paper is being used This error occurs if the paper size of the loaded paper differs by 45 mm or more from the paper size set by the menu Cover Open Switch When the stacker cover is opened the cover open microswitch on the power supply unit is deactivated This disables the 38 vdc and the high voltage power supply circuit As a result all high voltage outputs are interrupted At the same time the CVOPN signal is sent to the main control board to notify it of the OFF state of the microswitch The main control board executes the cover open routine The operation panel displays the message COVER OPEN OL400 410ex 96 01 30 Paper Inlet Jam Paper Inlet Jam This jam occurs when either of the following situations occur When the printer is powered ON paper is at inlet sensor 1 After the hopping operation is attempted three times the leading edge of the paper does NOT reach inlet sensor 1 Paper Inlet Jam Timing Diagram Hopping retry 1st 2nd 3rd T lf gt Paper inlet jam to Timeout Hoppi Reg
25. USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET 7 Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP 8 Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET 9 Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE For OL410 OL410e PS models only 10 Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST 11 Press MENU 1 Menu 2 OL400 410ex 96 01 30 The operator panel displays the following message Y ADJUST work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the user maintenance mode items OL400 410ex 96 01 30 Menu Reset Menu Print Menu Reset Menu Print CAUTION Menu Reset returns ALL menu level 1 settings to factory defaults ALL customized menu level 1 settings will be lost ALWAYS print the menu before doing a menu reset Double Click to see Menu Settings Level 1 Menu Settings Level 2 Sample Page OL4006e Sample Page OL4106e Sample Page OL4106e PS Procedure Menu Print To print the menu follow this procedure 1 Press ON LINE to take the printer OFF LINE 2 Press P
26. from any of the functions being displayed press ON LINE Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message OL400 410ex 96 01 30 DRUM CNT Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF T
27. new toner cartridge and drum have been installed This can occur for the first 30 pages Between 30 and 200 pages the CPU will turn OFF the toner sensor This will eliminate the message on the LCD After 200 pages the printer will begin checking for proper operation of the toner sensor flag Customers should use the printers for at least 30 pages The TONER SNS or TONER LOW messages do not cause any print quality problems The unit is in NO danger of suffering any damage If the problem persists for more than thirty pages customers are directed to contact a service center for warranty repair This information is provided in Technical Service Bulletin 5604 The unit appears to be without power If the operator panel or the operator panel cable are not properly attached the unit will appear to be completely without power Symptoms include no operator panel display no power to the fan no movement of the motors or gears and no lighting of the fuser lamp The symptoms usually occur after the upper cover of the printer has been removed and then replaced repairs firmware upgrades etc The symptoms may also occur if the operator panel is dislodged by the end user The operator panel cable can be easily damaged during the removal and installation of the upper cover Dislodging cutting and or crimping of the cable can occur if the technician does not follow the disassembly procedure for the upper cover Section 3 of this Service
28. of Adobe Systems Incorporated which may be registered In certain jurisdictions AppieTalk Wadernerk of Apple Computer inc OL400 410ex 96 01 30 Hex Dump Hex Dump General Information Data received by the printer is converted to hexadecimal codes and printed when the printer is in HEX DUMP mode If the amount of data received is more than one page printing will automatically activate If the amount of data received is less than one page you may have to manually activate printing To print the page you can do one of the following procedures Press ON LINE to place the printer OFF LINE Press FORM FEED Tray Select or Set AUTO EJECT to ON in the menu Procedure To enter hex dump mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press ENTER Copies The operator panel displays the following message for approximately 15 seconds WARM UP The unit wil
29. powered ON the LED is lit for about 1 second to check the operation of the LED and LCD Daily Status INITIAL This message is Normal Operation IZING displayed during LED is NOT lit power ON The controller is being initialized This message is displayed after the LED is lit OL400 410ex 96 01 30 Daily Status RESET LED is NOT lit The data that remains in the buffer is deleted and the printer is initialized to default settings The temporary DLLs and macros are deleted Normal Operation Daily Status RESET TO SAVE LED is NOT lit This message is displayed when the printer cannot be reset automatically to exit from the menu This is because there are data DLLS and macros having temporary attributes when the printer is changed from set mode to another mode Normal Operation Daily Status SWITCH ING LED is NOT lit The emulation is being switched This is done by changing the emulation through the menu orthrough a software command on line Normal Operation OL400 410ex 96 01 30 Front Panel Messages Paper Cover Open Buffer Overflow Front Panel Messages Paper Cover Open Buffer Overflow Category LCD Message Problem Solution Paper Messages TRAYn The paper in tray n Replace the paper in REQUEST is NOT the size tray n with the size LED is NOT lit specified of paper specified by request TRAYnn
30. the following information available before you place your order Okidata Dealer Authorization Number Okidata Customer Number Your Purchase Order Number Okidata Part Number s Use this Appendix Okilink II or contact Okidata Technical Support to find the correct part number Refer to the Service Center Reference Guide for information on contacting Okidata OL400 410ex 96 01 30 B 2 Listing Of Illustrated Parts Breakdown Charts B 2 CHARTS Below is an index for the illustrated parts breakdown charts Description Section Lower Base Unit 1 of 2 B 2 01 Lower Base Unit 2 of 2 B 2 02 Upper Cover B 2 03 L Base Unit 1 of 2 B 2 04 Base Unit 2 of 2 B 2 05 Options B 2 06 Multi Purpose Feed Unit Option B 2 07 Second Paper Feed Unit Option ST 250 B 2 08 7 Second Paper Feed Unit Option Cabinet ST 250 B 2 09 1 Packaging B 2 10 Consumables B 2 11 OL400 410ex 96 01 30 B 2 11 B 2 04 and B 2 05 OL400 410ex 96 01 30 B 2 01 Lower Base Unit 1 Of 2 B 2 01 Lower Base Unit 1 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N Description Comments DisassemblyPri 1 52107201 4YA4083 6400G2 Kit Toner Cartridge Consumable 3 2 01 2 56116801 4YA4083 6300G2 Kit Ima
31. the lamp if there is an abnormal temperature rise Halogen Fusing Roller Separation Lamp Claw Thermistor ies Pressure Roller Pressure Spring The pressure roller provides 2 5 Kg of pressure This is generated by the pressure springs at each side of the roller OL400 410ex 96 01 30 2 4 09 Cleaning 2 4 09 Cleaning The image drum is cleaned at the end of transfer The residual toner on the image drum is attracted to the cleaning roller which has a 500 vdc static charge This residual toner is accumulated in the image drum cartridge until the drum is replaced Cleaning Roller Transfer Roller OL400 410ex 96 01 30 2 4 10 Printing 2 4 10 Printing Refer to the Printing Process Diagram Printing is accomplished as follows Approximately 1 3 Kvdc is supplied to the charge roller This causes the drum to charge to approximately 750 vdc The LED head is turned ON by the printer control board in accordance with signals from the main control board This causes a latent electrostatic image to be formed on the surface of the drum Through the development process a toner image replaces the electrostatic image 1 Kvdc charge is applied to the transfer roller This causes the toner image to be transferred to the receive paper Heat and pressure cause the toner image to become fused to the receive paper The 150 degree Centigrade fusing temperature is attained by turning a 400
32. to the drum s surface Use a pair of needle nose pliers to press the retaining clip against the plastic ribbing closest to the clip If done correctly there will little or no space between the retainer clip and the plastic rib Repeat the process until all four clips have been levelled Place the drum back into the printer Test the printer be running the Print Fonts Test Load paper in the cassette Take the printer OFF LINE Press PRINT FONTS The Print Fonts Test will print This test will dramatically show the skew if it is present OL400 410ex 96 01 30 If the problem still occurs the image drum unit may need to be replaced or the printer may be experiencing a different failure S F ut cer P4 of 3 o i Wen E L p dd OL400 410ex 96 01 30 4 4 07 Paper Jams Under The Fuser Roller 4 4 07 Paper Jams Under the Fuser Roller NOTE The information in this section is also covered TSB 5614 FCO 8172 Symptoms The paper jams under the fuser roller and must be removed by a technician The leading edge of the paper is stuck in the area of the paper exit lever The rest of the page bunches up under the fuser roller The end user cannot remove the paper Not enough paper is visible available for the end user to grasp and remove Solution Install the recommended exit sensor lever assembly and or firmware listed below L
33. watt halogen lamp ON The fusing temperature is controlled by a thermistor In the event of a thermistor failure a temperature fuse will OPEN turning off the quartz lamp and preventing equipment damage The residual toner is removed from the drum LED head Charge roiler 7 Electro photegraphic drum Foner Cleaning roller Fuser Holler Development roller Recording paper Transfer roller OL400 410ex 96 01 30 2 5 Sensors And Switches 2 5 SENSORS AND SWITCHES OL400 410ex 96 01 30 Sensor Location Diagram Sensor Location Diagram Top View Exit Roller TT Outlet Sensor ge Transfer Roller im Inlet Sensor 3 Direntina af Pzpar Feed Toner nl t supply Sensor Registration Senso Sansar 2 Roller Side View Lever Sensor OL400 410ex 96 01 30 EG Image Drum Unit i LED Head Fusing Roller Toner Cartridge n f f Inlet Sensor 1 ra PN Hopping Roller gt Outlet Sensor Transfer Roller Registration Roller Paper Cassette Pressure Roller Inlet Sensor 3 OL400 410ex 96 01 30 2 5 01 Paper Jam Detection 2 5 01 Paper Jam Detection Paper jam detection monitors the location of paper when the printer is powered ON and during printing If any of the following jams are present the printing process is interrupted and the message PAPER JAM will be displayed on the LCD To return to the printing process the paper jam condition
34. where there should be black To clean the LED head follow either of these procedures LED Lens Cleaner Pad Use the cleaning pad supplied in the toner cartridge kit Slide the cleaner pad across the lens array several times to clean the head Use a clean portion of the pad each pass Discard the used pad Isopropyl Alcohol Locate a soft cotton swab Locate isopropyl alcohol 90 Follow all direction and cautions for use on the container Apply a small amount of alcohol to the cotton swab Gently move the swab across the face of the LED lens Use a clean section of the swab on each pass Move the swab in one direction Lift the swab from the lens surface between each pass Apply ONLY enough pressure to remove loose toner DO NOT scrub or scratch the LED DO NOT allow alcohol to spill or drip inside the printer on any components or onto the image drum OL400 410ex 96 01 30 3 4 05 Cleaning Cycle Initialization 3 4 05 Cleaning Cycle Initialization The information in this section is also covered in TSB 5612 3 Refer to Section 4 1 of this Service Handbook for additional troubleshooting information The cleaning cycle clears the image drum of unused toner The cleaning cycle occurs on request manual initialization and automatically During a manual initialization of the cycle a page is run through the paper feed mechanism The polarity of the rollers is reversed This page will attra
35. 00elnc 11 12 13 14 108 50101404 4YA4083 6804G4 Assembly Op Panel 410e RSPL 410elnc 11 12 13 14 10C 50101411 4YA4083 6804G1 1 Assembly Op Panel 410e PS RSPL 410e PSInc 11 12 13 14 11A 52070601 3PB4083 6176P1 Touch Sheet Op Panel OL400e RSPL 400ePart of 10 11B 52070602 3PB4083 6177P1 Touch Sheet Op Panel RSPL 410ePart of 10 3 2 06 12 53069401 2PP4083 6172P1 Cover Op Panel Part of 10 13 53342901 4PB4083 6235P1 Insulator LCD Part of 10 3 2 06 14 55624202 653A0049M0002 LCD Element FRD 11442 Part of 10 OL400 410ex 96 01 30 B 2 04 Base Unit 1 Of 2 B 2 04 Base Unit 1 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information tem Okidata P N 53345601 50926901 51014401 50927801 56609701 56624301 50217701 51011501 51011401 51011601 10A 55072711 10B 55072713 10C 55077811 11 56627901 12 51013901 13 56510801 14 51014001 15 55938301 Oki J P N 3PP4083 5663G1 4PP4083 6228P 1 3PP4083 5207P1 4PP4083 6209P1 3YS4011 1315P1 3YS401 1 1266P1 1PA4083 6200G1 3PP4083 6154P1 4PP4083 6082P1 4PP4083 6137P1 4YA4121 1007G11 4YA4121 1007G13 4YA4121 1022G11 238A1071P0003 2PP4083 6141P1 270A2165P0001 4PP4083 6138P1 Description Frame Separation Assembly Spring Anti Vibration Frame Separation Spring Cassette Separator Cord AC 120 V Cord AC 220 V Cassette Paper Cassette Assm Plate Cassette Sensor Pla
36. 0ex 96 01 30 B 1 03 Parts Ordering Information B 1 03 Parts Ordering Information Service Center Reference Guide When a technician has successfully completed a Service Training Course for a product and the Dealer has become Service Authorized an information package is provided to the Dealer The Okidata Service Center Reference Guide outlines the following items Responsibilities of Okidata Service Centers Spare parts and consumables information Procedures for warranty repairs Product Training Certification and Authorization Product Support information Okidata Depot information and services Third Party Service information Information about Okidata s Customer Information Center Okidata Service and Support telephone numbers The Service Center Reference Guide contains the procedures to follow for ordering parts Please read understand and follow these procedures Service Authorization for a specific product must be obtained before a Dealer can submit warranty claims Direct questions regarding the Service Center Reference Guide to Okidata Dealer Service Refer to the Service Center Reference Guide for information on contacting Okidata Placing a Parts Order All authorized Okidata resellers may order spare parts and consumables for Okidata products Orders are placed through Okidata s Logistics Department Please refer to your Service Center Reference Guide for details on ordering parts You should have
37. 1 25 122 131 24 132 142 23 143 152 22 153 167 21 168 180 20 181 195 19 196 211 18 212 228 17 229 247 16 248 269 15 269 290 14 291 300 13 OL400 410ex 96 01 30 Print Start Position Print Start Position General Information This procedure sets the print start position The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To modify the print start position perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator p
38. 1000 1000 SYMBOL Roman 8 Roman 8 HP CART NONE NONE PAGE LAYOUT ORIENT PORTRT PORTRT LINES PG 60 LNS 60 LNS A4 WIDTH 78 COL 78 COL BLNKSKIP OFF OFF Common HOST I F HOST I F AUTO IF AUTO IF Level 2 MEMORY USAGE REC BUFF B KB 8 KB AUTO OPERATION AUTOCONT OFF ON AUTOEJCT OFF 15 SEC DARKNESS CONTROL DARKNESS 0 2 POWER SAVING PWR SAVE ENABLE DISABLE PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 9600 9600 DATABITS B BITS B BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Company OL400 410ex 96 01 30 Sample Menu OL410E Sample Menu OL410e OL410e LED PAGE PRINTER Program ROM F W 01 40 A00 FONT 01 60 Page Memory 1M Bytes Installed Operator Panel Menu Settings Level 1 Category Common PRINTER LANGUAGE TRAY SELECT PAPER SIZE COPIES Item EMULATION PAPER FEED TRAYl PAPER SIZE MANUAL FEED COPIES HP LaserJet III Emulation FONTS amp SYMBOLS Common HOST I F Level 2 PRINT MODE AUTO OPERATION DARKNESS CONTROL POWER SAVING PARALLEL I F RS232C SERIAL FONT SOURCE FONT No FONT PITCH SYMBOL SET ORIENTATION LINES PER PAGE A4 PRINT WIDTH BLANK SKIP HOST INTERFACE MODE SMOOTHING PAGE BUFFER RECEIVE BUPFER FONT PROTECTION AUTO CONTINUE AUTO EJBCT DARKNKSS POWER SAVE I PRIME FLOW CONTROL BAUD RATE DATA BITS PARITY MIN BUSY TIME LANGUAGE Factory H
39. 10ex 96 01 30 Arithmetic Overflow Exception Reserved Reserved Reserved OL400 410ex 96 01 30 Front Panel Messages Additional OL410E PS Front Panel Messages OL410e PS The LCD panel messages displayed by the OL410e PS LED Page Printer are identical to those displayed by the OL410e with the following exceptions PostScript Interpreter detects an error during job processing The remainder of the job will be ignored LCD ON LINE LED DEFINITION RECOMMENDED MESSAGE STATUS ACTION PROCS NG OFF The printer is Normal Operation processing data in PostScript Mode WAITING OFF The printer is in the Normal Operation middle of a job and waiting for data to be processed RESET N A This message is 1 Press ON LINE The TO FLUSH displayed if printer returns on line and continues to process the 1 JOB RESET in data the printer is set to ON 2 Press RECOVER Reset 2 The printer is processing a job The job is cancelled 3 The ON LINE Key is pressed FLUSHING OFF This message is Normal Operation displayed during the cancelling of a job ERROR N A This message Check the printer settings PSAdobePS appears when the of the Host Computer Check the print job for un supported operations OL400 410ex 96 01 30 4 7 Repair Analysis Procedures RAPS Index 4 7 REPAIR ANALYSIS PROCEDURES RAPs When using the Repair Analysis Procedures foll
40. 10ex 96 01 30 The quick brown fox Jumped over the lazy dag The quick brown fox jumped over the lazy dog The quick brawn fox jumped over the lazy dag The quick brown fex jumped over the ozy dog The quick brown fox Jumped over the lazy dag The quick brown fox jumped over lazy dog The quick brown fox jumped over the lary dog The quick brown fox jumped over the lazy dag The quick brown fox Jumped over the lazy dog The quick brown fox Jumped over the lary dog The quick brown fox jumped over the lazy dug The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy deg Tha quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown tox jumped par the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped dwar the lazy dog The quick brow fox jumped aver ihe lazy dog The quick brown fox jumped ower the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy doy The quick brown fox samped over the lazy dog The quick brown fox jumped over the lazy dog The quick brawn fox jumped over the lazy dag The quick brown fox fumped over the lazy dog The quick beac fax jumped over the lazy dog The quick brown fox jumped aver the lazy dog The ppoe oo qujure omen Say boy
41. 2280P1 2PP4083 5636P 1 3PP4083 5663G1 4PP4083 6209P1 4PP4083 6228P1 3PP4083 5207P1 4PB4013 3100P2 4PB4083 5670P2 4YA4121 1014G12 3PA4083 6019G1 4PB4083 6021P1 4PB4083 6024P1 OL400 410ex 96 01 30 Description Comments Disasse Motor Stepper SPF RSPL 3 2 36 Cassette Universal SPF 3 2 36 Cassette Paper Option RSPLSPF Cord Connection Second Tray Option RSPLSPF Bracket Motor SPF 3 2 36 Gear Idle SPF 3 2 36 Gear Idle C Option RSPLSPF 3 2 36 Lever Paper End Sensor SPF SPFInc 9 10 11 Option RSPL SPFPart of 8 Option RSPL SPFPart of 8 Frame Separation Assembly Spring Cassette Separator Spring Anti Vibration Frame Separation SPFPart of 8 3 2 36 Screw Tapping S Tight SPF Screw Tapping SPF 3 2 36 3 PCB OLEV 12 Second Tray Option RSPLSPF 3 2 37 Shaft Hopping Roller Assembly RSPLIncludes 16 17 3 2 38 Shaft Hopping Roller Part of 15 3 2 38 Hopping Roller Rubber Part of 15 3 2 38 Gear Hopping Roller Clutch RSPL 3 2 38 19 51607402 4PP4083 6022P2 Bearing Option RSPLSPF 3 2 38 20 1PP4083 5605 Frame Hopping Roller SPF 3 2 38 21 4PB4083 5665P1 Spring SPF 3 2 38 OL400 410ex 96 01 30 B 2 09 Second Paper Feed Unit Option Cabinet ST 250 B 2 09 Second Paper Feed Unit Option Cabinet ST 250 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Oki J P N Description Comments DisassemblyProcedure 1 1PP4083 5637P1
42. 6 01 30 T2 2 T2 TBL 2 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting OL400 410ex 96 01 30 EF 1 TBL 1 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting OL400 410ex 96 01 30 EF 2 EF TBL 2 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting OL400 410ex 96 01 30 Engine Reset Engine Reset General Information This function resets the EEPROM to factory defaults Resetting the engine does NOT affect menu level 1 menu level 2 operator panel menu enable disable and page print disable enable Procedure To enter the engine maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold
43. 6701P1 3PP4083 6701P2 3PP4083 6702P1 3PP4083 6702 3PP4083 6702P3 3PP4083 6702P4 4PP4083 3026P5 Description Box Spares OL400e Series Box Graphics OL4006 Box Graphics OL410e Box Graphics OL410e PS 400e 410e Box Graphics Multilingual OL400e Box Graphics Multilingual OL410e Box Graphics Multilingual OL410e PS 410e PS Foam Packaging Top Right Foam Packaging Foam Packaging Foam Packaging Foam Packaging Foam Packaging Foam Packaging Sponge EP Foam Comments RSPL N A N A 410e PS 400e 410e RSPL RSPL Bottom OL400e Seri RSPLInc 5 6 7 8 Bottom Rear Left Bottom Rear Right Bottom Front Left Bottom Front Right Part of 4 Part of 4 Part of 4 Part of 4 RSPL OL400 410ex 96 01 30 B 2 11 Consumables B 2 11 Consumables Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Proceduri 1 52107201 4YA4083 6400G2 Kit Toner Cartridge Consumable 3 2 01 2 56116801 4YA4083 6300G2 Kit Image Drum Consumable 3 2 01 OL400 410ex 96 01 30
44. BL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message ENGINE RESET Press ENTER Menu Reset to execute any of the functions being displayed To change any setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 LED Head Drive Time LED Head Drive Time Note The LED Drive Table is at the end of this document General Information This procedure is used to set the LED head drive time The LED head drive time must be set when the intensity rating of the new LED head is different from the intensity rating of the replaced LED head LED Head Intensity Rating The last three numbers of the label on the LED head are the LED intensity rating Use the table below to determine the drive time associated with the intensity rating of the LED head MUERE a 022112710 A4 300 iunii 1000010 Last three numbers LED Intensity Rating Procedure To set the LED Head Drive Time perform the following procedure Close the stacker cover Install the paper cassette tray Clear
45. Cartridge Image Drum Cartridge OL400 410ex 96 01 30 Chapter 4 4 1 01 Troubleshooting Steps 4 1 01 Introduction This section is used to isolate problems to the assembly level Application problems and detection of faulty components on the printed circuit boards are NOT addressed When troubleshooting a defective unit follow these steps 1 Refer to Section 4 3 7 which explains where to check for updates to the troubleshooting information 2 Section 4 4 contains tips on preventing problems as well as a list of common problems FN 3 Section 4 5 shows samples of abnormal outputs 4 Section 4 6 provides tables of error messages 5 Section 4 7 1 contains the Repair Analysis Procedures RAPs Each RAP will ask you questions or require you to make observations The answers to these questions and the results of your observations determine your next course of action Use the RAP Index to identify which RAP should be used to resolve the problem with the machine 6 Section 4 8 provides the procedures for various printer tests 7 Section 4 9 lists the resistance check points Mis 8 Section 4 2 lists methods for reporting problems If you encounter a situation that is NOT addressed by the documentation in this kit please report the problem to Okidata using one of the methods listed 9 Refer to the Service Center Refer
46. Chapter 0 General Manual Information OL400 410ex 96 01 30 Chapter 1 1 1 General Description General Information The OL400e OL410e and the OL410e PS are compact Light Emitting Diode LED page printers The printers utilize an LED head for the exposure method Dry electrophotography is used as the development method The print resolution is 300 x 300 dots per inch The OL410e and the OL410e PS in PCL Mode can print at 300 x 1200 dots per inch The printers have a continuous print speed of up to 4 sheets per minute All three products include both a Centronics parallel interface and a 9 pin RS232 serial interface as standard features The OL410e PS includes an LocalTalk interface which can only be used in PostScript mode Theprinters have automatic interface switching capabilities a power saving standby mode free paper sizing which allows printing on custom size paper and graphic compression capabilities for full page business graphics The OL400e utilizes 512 Kbyte of standard Random Access Memory RAM An optional expansion memory board can be installed Up to 4 Mbyte of RAM in 1 Mbyte increments can be installed on the expansion board providing up to 4 5 Mbyte of total RAM in the OL400e The OL410e utilizes 2 Mbyte of standard Random Access Memory RAM The main controller board contains 1 Mbyte of RAM The standard expanded memory board contains 1 Mbyte An optional expansion memory board can be installed in p
47. E NOTE The Font Sample does not include samples of landscape orientation All resident scalable fonts can be printed in landscape and portrait orientation OL400 410ex 96 01 30 Font Sample Test OL400E Font Sample test OL400e HP LaserJet IIP Emulation Font Font Mo 1000 1001 1002 1003 1004 1005 1006 Font Ori ID Courier Courier Courier Courier Courier Courier LN Printer Style Weight Pitch _ CPI __ Symbol Print Sample ____ Bi HP LaserJet IIP Resident Bitmapped Fonts Bold Italic Bold Italic 10 00 10 00 10 00 12 00 12 00 12 00 16 67 HP B F Cartridge Compatible Resident 1007 P 1008 P 1009 P 1010 P 1011 P 1012 P 1013 P 1014 P 1015 P 1016 P 1017 P 1018 P 1019 P 1020 P Card Ponts Permanent Soft Fonts Swiss Swiss Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Bold Bold Bold Italic Bold Italic Bold Italic prop B prop F prop B 8 8 8 8 comp B prop F prop F prop F prop B comp B prop F Point Num of 12 0 12 0 12 0 10 0 10 0 10 0 8 5 40 40 40 40 40 40 40 OL400e LED Page Printer ABCDEFghijk101234 ABCDEFghijk101234 4 ABCDEFghijk101234 i ABCDEFghijk101234 amp ABCDEPghijk101234 amp ABCDEFghijk101234 5 5 ABCOEFghi jkl01234 80 _ Bitmapped Fo
48. E PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 9600 9600 DATABITS 8 BITS 8 BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Company OL400 410ex 96 01 30 OL400 410ex 96 01 30 Sample Menu OL410E Sample menu OL410e Sample Menu OL400e OL400e LED Page Printer Program ROM F W 01 13 A00 FONT 01 00 Page Memory 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Category Item Factory User Common PRINTER LANGUAGE EMULATE HPIIP HPIIP TRAY SELECT PAPER IN TRAY TRAY PAPER SIZE TRAY LETTR LETTR MANUAL LETTR LETTR COPIES COPIES 1 1 HP LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC RESDENT RESDENT FONT No I000 1000 SYMBOL Roman 8 Roman 8 HP CART NONE NONE PAGE LAYOUT ORIENT PORTRT PORTRT LINES PG 60 LNS 60 LNS A4 WIDTH 78 COL 78 COL BLNKSKIP OFF OFF Common HOST I F HOST I F AUTO IF AUTO IF OUL Level 2 MEMORY USAGE REC BUFF KB 8 KB AUTO OPERATION AUTOCONT OFF ON AUTOEJCT OFF 15 SEC DARKNESS CONTROL DARKNESS 0 2 POWER SAVING PWR SAVE ENABLE DISABLE PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 9600 9600 DATABITS 8 BITS 8 BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Com
49. ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT OL400 410ex 96 01 30 Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message ENGINE RESET Press ENTER Copies The operator panel displays the following message ENGINE RESETTING When the reset is complete the unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 3 4 Cleaning General Information 3 4 CLEANING General Information Routine inspection and cleaning should be performed every six months Remove any dro
50. EPOLIRLMNOPORS TUVWXYZ X _ 7a 1 70123456789 ses PGABCDEPTH T TKLMNDDORET UVWXY2 1 1 1 0 70123456789 p gt PIABCOEPORIJKLNNOPQRSTUVMKYZ N 7 19855 9 70123455789 lt gt MBABCON VGH ITKCANOPORSTUVWXYZ 1 Tabod stuvwxys TUVwXyZ tf OL400 410ex 96 01 30 4 8 03 Serial Interface Loopback Test 4 8 03 Serial Interface Loopback Test The Serial Interface Loopback Test verifies the proper operation of the serial port and its associated circuitry To perform the Serial Interface Loopback Test do the following You need a 9 to 25 pin adapter if you do not have a 9 pin Loopback Test Connector Place a DB 25P or 9 pin Loopback Test Connector on the serial port The configuration is shown below Press and hold RECOVERY while powering ON the printer to select the System Maintenance Mode Toggle through the selections by pressing MENU1 MENU2 until you get to Loop test Press ENTER to start the Loopback Test When an error occurs during this test a corresponding error message will be displayed Press ON LINE to exit this test TD 2 3 RTS 5 5 8 SSD 11 DTR 20 DSR 6 RS2AZ C DB 25 Plug R8232 DB 9P Plug OL400 410ex 96 01 30 4 8 04 Menu Print 4 8 04 Menu Print The Menu Print Function provides the information listed below to the service technician Program ROM Revision Level Font ROM Revision Level Amoun
51. Frame Rear Support SPF 3 2 36 2 4BP4083 5670P2 Screw Tapping SPF 3 2 36 3 1PP4083 5611 Frame Right Side SPF 3 2 36 4 3PP4083 5615P1 Lever Sensor SPF 3 2 36 5 3PP4083 5613P1 Cam Slide R SPF 3 2 36 6 4PP4083 5655P1 Lever Cassette Sensor SPF 3 2 36 7 RE2 SK E Ring Small SPF 3 2 36 8 RE5 SK E RIng Medium SPF 3 2 36 9 4PP4083 5623G1 Arm Lock SPF 3 2 36 10 4PB4083 5660P1 Spring Support R SPF 3 2 36 11 4PP4083 5612G1 Lever Plate Up R SPF 3 2 36 12 RE7 SK E Ring Large SPF 3 2 36 13 1PP4083 5653P1 Guide Sheet U SPF 3 2 36 14 4PB4083 5614P1 Spring Plate Up SPF 3 2 36 15 4 4083 5661 1 Spring Support L SPF 3 2 36 16 3PP4083 5633P 1 Cam Slide L SPF 3 2 36 17 4PP4083 5632G1 Lever Plate Up L SPF 3 2 36 18 1PP4083 5631P1 Frame Left Side SPF 3 2 36 19 1PP4083 5654P1 Guide Sheet L SPF 3 2 36 OL400 410ex 96 01 30 20 1PP4083 5606P1 21 1PP4083 5603P1 22 4PP4083 5609P1 23 4PP4083 5608P1 Lever Lock Cover Front Roller Bias Spring Bias SPF SPF SPF SPF 3 2 36 3 2 36 3 2 36 3 2 36 OL400 410ex 96 01 30 B 2 10 Packaging B 2 10 Packaging Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N 1 53573901 1A 53567503 1B 53574001 1C 53577801 1D 53575701 1E 53575801 1F 53577801 2 53569001 3 53569002 4 53571601 5 53569101 6 53569102 7 53569103 8 53569104 9 53569205 4PP4083 6700P3 3PP4083
52. ISC microprocessor 600 DPI Class output for ultra fast performance for superior print quality Parallel serial and AppleTalk Reliable LED print head interfaces for both PC and MAC users for assured quality and long life OL400 410ex 96 01 30 OL400 410ex 96 01 30 4 9 Resistance Check Points Registration Motor Drum Motor And Fusing Unit 4 9 RESISTANCE CHECK POINTS Registration Motor Drum Motor and Fusing Unit Registration Motor Drum Motor and Fusing Unit The diagram below shows the pins used to verify the resistance of the registration motor drum motor and fusing unit Use this diagram to assist you when troubleshooting Circuit Diagram Illustration Regis Between pins tration 1 and 2 320 Motor Between pins 4 320 Orange Between pins oo Yellow 1 and 2 320 3 Brown Between pins 4 320 Thermostat Hauts x Between pins 1 and 2 0 to 3N Between pins 3 and 4 220ka Thermistor 8t room temperature OL400 410ex 96 01 30 4 9 02 Resistance Check Points Transformer And Fan Motor 4 9 02 Transformer and Fan Motor The following diagram shows the pins used to verify the resistance of the transformer and the fan motor Use this diagram to assist you when troubleshooting Resistance Primary Side Between pins 1 and 2 14 99 Transformer Secondary Side Between pins 1and3 1 3n Between pins 5 and 6 1 10
53. L410e 1 M PROM Stores the printer control program Q3 Font ROM 512 K ROM OL410e 512 K ROM Stores the bit mapped fonts Q9 EEPROM 1 K x 1 bit EEPROM Stores Menu Data Counter Data Print Intensity Values and Start of Print Position Value Fuses NONE Jumpers SP1 CLOSED Debug Mode Factory Use Only OPEN Normal Position OPEN is the default position for SP1 SP2 Notinstalled at this time SP3 ASIDE 5 vdc supplied to Pin 18 of Centronics Interface B SIDE 5 vdc is NOT supplied to Pin 18 of Centronics Interface The A SIDE is the default position for SP3 Sensors NONE Switches NONE Test Points NONE OL400 410ex 96 01 30 CN6 B CN2 Drum Motor CN3 Resist Motor CN10O Font Card N4 LED Head b os Op Panel CN11 Optional Fan Motor CN7 Power Supply OL400 410ex 96 01 30 A 2 02 Postscript Board OLPT A 2 02 PostScript Board OLPT Function The PostScript Board OLPT connects to the Main Control Board OLCW 13 The OLPT Board contains the Adobe PostScript Interpreter the Type 1 PostScript Fonts and a RISC microprocessor The OLPT board also contains 1 MByte of RAM as well as sockets for an additional 3 MByte of RAM The LocalTalk interface port is located on the OLPT BOARD Firmware 03B Adobe Type 1 Fonts PostScript Interpreter 1 M EPROM 03C Adobe PostScript Interpreter 1 M EPROM Fuses NONE Jumpers NONE Sensors NONE
54. LIGHT Use this feature to conserve toner and reduce printing costs when vou are printing rough drafts or proof copies Medium reduces toner by 30 light reduces toner by 50 PARALLEL I F I PRIME OFF ON Set On I Prime signal resets printer Set OFF or HOST I F is AUTO IF printer ignores signal RS232C SERIAL FLOW CTL DTR HI DTR LO XONXOFF RBSTXON Select serial protocol BAUDRATE 9600 19200 300 600 1200 2400 4800 Select transmission rate in bits per second bps DATABITS 8 BITS 7 BITS Select serial interface data bit format PARITY NONE EVEN ODD Select serial interface parity type MIN BUSY 200 mSEC 1 SEC Set length of busy signal when Ready Busy DTR protocol is selected OL400 410ex 96 01 30 LANGUAGE ENGLISH DEUTSCH FRANCIS ITLIANO CASTLAN SVENSKA NORSK DANSK NEDERL PORTUGUES Select language displayed German French Italian Spanish Swedish Norwegian Danish Dutch Portuguese OL400 410ex 96 01 30 Sample Menu OL400E Sample Menu OL400e OL400e LED Page Printer F W 01 13 A00 FONT 01 00 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Category Item Common PRINTER LANGUAGE EMULATE TRAY SELECT PAPER IN TRAY PAPER SIZE TRAY MANUAL LETTR COPIES COPIES 1 1 LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC RESDENT RESDENT FONT No
55. NL TT lt 70123486789 e T ges abcdef 13kimnopqratuvexys I 15 2 5 70121456739 1 lt ASTUVWXEZI nr Tabedetf ijkimnopqretuvwxyz 1 5 0123456788 1 STUVMXY2 S jklmnopqretuvwxyz TUVWXYZ 1 1 Tabodetghijkimnopgr atuvwxysz UVWXY az abcdef sett e ene NN eye 2 MITT s XE kinnar 5 7022348678 PA peT pinima et ey 0123456789 S ies 7 01234586789 ans T amp ABCCKEPGKIJKI rime tien L IOE ita 0123456189 j lt gt WABCDETPGHIOKLM lmnopgrstuwvwxyz 108987 ita 70123456789 Pee PBARCURVGI JK MN lmnopqretuvwxyz 0 4 70123456709 j lt gt 76 ABCDRFGHIJKLMNO sdetahijklmnopqrsatuvwxyz D 70123456789 3 ABCDEF EFGHIJKLMNOP cT 1 0123456785 1 IGABCDEPOBIJKIMNOPO bodetghliklmnongratuvwexyz te n 0123456789 Saeco jkimoparacuvexyt g 9 58t i s 70123456789 tr ear 18SEC e 70122456789 efghiiklmsopgretuwewxyz H ERBER l 94 7 0129486789 Eghijkimnopgratuvescys 1 amp 1 5 0123656789 gni m att Pire ijkinnopqgraetuvwxyz 1kimropqrastuvwxyz kiomopgretuvwxys AE uvune nopqratuvwxys opgratuvwerys parstuvwryz qrat ven zm l ASkA tv E Sh Dt a 70121456789 1 1702234967891 r 7 ABCD
56. Options B 2 06 Options Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N 70024301 70024401 70025201 70026201 70026301 70026401 70026501 56624301 56624501 50217502 56412701 70025101 70024501 gt NOORWWNNNN includes the cassette and the cassette cover Oki J P N N A N A N A N A N A N A N A 3YS401 1 1266P 1 3YS4011 1270P1 2YX4083 6100G2 4YB4049 1777P001 4YA4083 5500G2 4YA4083 5600G2 OL400 410ex 96 01 30 Description Tray Letter 100 Sheet Tray Legal 100 Sheet Tray Legal Universal 250 Sheet Kit Font Card Barcodes Plus II Kit Font Card Tax Il Kit Font Card Micro Docs Kit Font Card Oki PRO II Cord AC 220 V Cord AC 240 V OL Series UK Assembly Fusing Unit 230 V Power Supply 230 V OL4006 Multi Purpose Feed Unit Second Paper Feed UnitST 250 Comments Option Option Option Option Option Option Option Disasse 3 2 01 3 2 01 3 2 01 3 2 01 3 2 01 3 2 01 Option RSPL 3 2 01 Option RSPL410e Option RSPL 3 2 17 Option RSPL400e Option Option 3 2 36 8 70024701 N A Kit 1MB Memory Expansion Option N A 9 55072811 4YA4121 1002G11 PCB OLCB RAM OL400e Option RSPL400e 10 55938701 4YA4121 1008G1 IC RAM 1 MB OL400e Option RSPL 10 70025701 N A 1 MB Memory Chip Set Option N A 11 56729901 Adapter DB 9 to DB 25 Serial Adapter OL400e Option RSPL
57. PIII TRAY1 LETTER LETTER 1 RESIDENT 1000 10 00 Rcman 8 PORTRAIT 60 LINES 78 COLUMN OFF AUTO INTERFACE OKI600dpi MEDIUM AUTO AUTO AUTO OFF ENABLE OFF DTR HI POLARITY 600 BAUD 8 BITS NONE 209 mSEC ENGLISH User HPIII TRAY1 LETTER LETTER i RESIDENT 1000 10 00 CPI Roman 8 PORTRAIT 60 LINES 78 COLUMN orr AUTO INTERFACE OKI600dpi MEDIUM AUTO 360KB AUTO 8KB AUTO OKB OFF D ENABLE DTR HI POLARITY 9600 BAUD 5 BITS NONE 200 ENGLISH HP and LaserJet are registered trademarka of Hewlett Packard Company OL400 410ex 96 01 30 Sample Menu OL410E PS Sample Menu OL410e PS OL400 410ex 96 01 30 Printer Language Paper Feed Auto Tray Switch Paper Size Tray 1 Tray 2 Feeder Media Type Tray 1 Tray 2 Feeder RS422 Port LocalTalk PostScript Version 2014 105 Program ROM F W 47 RAM Size 2097152 Adobe Memory Booster Print Mode Smoothing Do Jam Recovery Do Start Page Allow Job Reset Manual Timeout Walt Timeout Font Cache Error Report Job Switch Darkness Power Saving RS232C Serial Fiow Control Baud Rate Data Bits Parity RS422 Serial Baud Rate Data Bits Parity Language Dark Off Off Off 1 Minute 40 Seconds Auto Off Per Job 0 Disabled DTR HI Polarity 9600 8 None Adobe PostScript Adobe PostScript Adobe Memory Booster and the PostScript Logo are registered trademarks
58. Page Sample OL400E Demo Page sample OL400e Demo Page OL400e oL400e E D Page Printer The OL400e allows you to print your business The many standard features of the OLA00e documents quickly and quietly Since the OL400e combined with its expandability support your has HP LaserJet compatibility you have present and future needs instant access to a very large base of business 400 Standard Features applications Standard resident bitmap fonts and HP LaserJet Emulation 4 pages per minute print speed USPS POSTNET Bar Codes support your ik 512 Kilobytes Memory ne py RISC based Microprocessor for improved performance applications HP LaserJet OLAO0 and USPS Id 100 sheet Letter A4 Universal Paper Cassette Fres paper size for custom size paper POSTNET fonts including HP A B C F L P Y Parallel and RS 232 C Serial Interfaces Large receive buffer for fast data transfer and S1 cartridge compatibility are provided 4 Automatic Interface Switching for easy sharing Graphics Compressica for Pull Page Business Graphics USPS POSTNET Bar Code fonts USPS POSTNET Check Digit calculation Function to disable Operator Pane Function to download messages 10 LCD Display Power Saving Silent Standby at 15 Wutts OL400e Resident Fonts Courier Courier Bold Courier Italic Courier OL400e Optional Equipment 100 sheet Legal Universal Paper Cassettes Up to 4 Megabytes Optional Memor
59. RINT MENU Print Fonts to print the menu Procedure Menu Reset To reset the menu perform the following procedure CAUTION Menu Reset returns ALL menu level 1 settings to factory defaults ALL customized menu level 1 settings will be lost ALWAYS print the menu before doing a menu reset 1 Close the stacker cover 2 Install the paper cassette tray 3 Clear all error messages displayed on the operator panel 4 Power OFF the unit 5 Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 The operator panel displays the following message USER MNT 6 Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET 7 Press ENTER Copies The operator panel displays the following message for approximately 15 seconds WARM UP 8 The unit will then go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Menu Settings Level 1 Menu Settings Level 1 Factory defaults are printed in bold Category Items Options Explanation PRINTER EMULATE HPIIP LANGUAGE OL400e only PRINTER EMULATE HPIII OL4106 LANGUAGE OL410e only PRINTER EMULATE Adobe PS LANGUAGE OL410e PS OL410e PS only TRAY SELECT PAPER IN TRAY 1 Select paper tray TRAY 2 Appears
60. Refer to Section 4 5 of this Service Handbook before proceeding Is the contact plate of the transfer roller touching the power supply board NO Adjust the transfer roller contact plate to properly touch the power supply board YES Replace the transfer roller Has the problem been resolved YES of procedure NO Are the contacts of the transfer roller developing roller image drum and charging roller properly touching the contact assembly NO Adjust the contacts to touch the contact assembly YES Replace the image drum cartridge Has the problem been resolved YES of procedure NO Is the LED head installed properly Check connector CN4 on the main controller board board NO Properly install the LED head YES Replace the LED head Has the problem been resolved YES of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board OL400 410ex 96 01 30 RAP 14 Poor Fusing RAP 14 Poor Fusing START Is the paper used designed for use in laser printers NO Use paper designed for use in laser printers YES Does the pressure roller spring compress and expand normally NO Replace the spring YES _ Is the contact of the fusing unit assembly properly touching the contact assembly NO Adjust the fusing unit assembly to properly touch the contact assembly YES Replace the fusing unit assembly Has the problem been resolved YES End of procedure NO R
61. Registration Motors Drive Circuit M Drum Motor Registration Motor Thermistor Fusing temperature a control circuit Lag Sd L mma l E r ra e et in UD HEAT ON eee OL400 410ex 96 01 30 2 2 03 Main Controller Board OLCW Overview 2 2 03 Main Controller Board Overview The principal components of the main controller board are listed below 16 Mhz Oscillator ASIC with a built in RISC microprocessor PROM contains printer control program ROM contains the bit mapped fonts EEPROM Dynamic RAM DRAM OL400e 512 Kbyte OL410e 1 Mbyte with an additional 1 Mbyte contained on the Expanded RAM Board OL410e 1 Mbyte with an additional 1 Mbyte contained on the PostScript Board Driver Circuitry RS232 Serial Interface Port Centronics Parallel Interface Port Both the print engine functions and the control functions are integrated on the main controller board Most of the logic needed to perform print engine functions and control functions is integrated internally in the microprocessor OL400 410ex 96 01 30 Main Controller Board Functions Main Controller Board Functions General Information The functions of the main controller board are listed below Reception Command Analysis Processing Font Processing Buffer Read Operation Engi
62. The operation panel LCD displays the printer s operational status and error messages The operation panel is also used to modify the printer menu The operation panel is connected to the main controller board through connector CN1 of the contact switch board and CN5 of the main controller board The LCD control driver board is connected to the contact switch board The connector on the contact switch board is CN2 and the connector on the control drive board is CNS The operation panel is controlled by the CPU of the main controller board The LSI chip on the contact switch board is connected to a clock synchronous serial port of the CPU This port controls the switch data input LED data output and LCD data The CPU sends a 2 byte 16 bit command to the LSI Upon receiving a command from the CPU the LSI returns a 2 byte command response to the CPU OL400 410ex 96 01 30 Sensor Control amp Location Diagrams Sensor Control amp Location Diagrams General Information There are six sensors in the printer Inlet Sensor 1 Inlet Sensor 2 Inlet Sensor 3 Outlet Sensor Paper Supply Sensor Toner Sensor O also known as the Paper Sensor Sccce The same part is used in three locations for the three inlet sensors Sensor Location Diagrams Top View Exit Roller TI Outlet Sensor Paper Supply Sensor Regi
63. aces Centronics Parallel Interface RS232 Serial Interface OL410e PS Interfaces with Auto switching RS232 Serial Interface Centronics Parallel Interface LocalTalk PostScript only Emulations OL400e HP LaserJet IIP OL410e HP LaserJet III PCL 5 OL410e PS HP LaserJet III HP PCL 5 Adobe PostScript Level 2 NOTE When operating under the DOS environment the OL410e PS supports auto emulation switching by means of the Oki Switch software which is included with the printer 1 2 09 Available Fonts OL400 410ex 96 01 30 The OL400e and OL410e printers contain four resident bit mapped typefaces which can be printed in both landscape and portrait orientations Courier Swiss Line LN Printer Dutch The OL410e contains three scalable typefaces in addition to the four bitmapped typefaces CG Times Univers Courier The OL410e PS contains the following fonts Resident Fonts Adobe PostScript 35 Type 1 Fonts 2 Multiple Master Fonts for use with Adobe ATM 3 0 and Adobe Acrobat PCL5 12 Scalable Fonts Bit mapped Fonts Typefaces 2 Line Printer Fonts USPS Barcode Fonts The OL400e and OL410e use twenty bit mapped fonts from the four typefaces Courier 10 cpi Courier Bold 10 cpi Courier Italic 10 cpi Courier 12 cpi Courier Bold 12 cpi Courier Italic 12 cpi LN Printer 16 67 cpi Swiss Bold Proportional B Swiss Bold Proportional F Dutch Proportional B Dutch Bold Proportional B Dutch Italic Prop
64. all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 To change the drive time setting press LAST Paper Size or NEXT Demo to move through the settings OL400 410ex 96 01 30 An asterisk indicates the current setting Setting values are listed below 1 2 8 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS LED Intensitv Rating Drive Time Table Label Number LED Head Intensitv Rating Drive Time 100 104 27 105 112 26 113 12
65. anel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS An asterisk indicates the current setting Setting values are in increments of 5 mm 4 mm 3 5 mm 3 mm 2 5 mm 2 mm 1 5 mm 1 mm 5 mm 5 mm 1 mm 41 5 mm 2 mm 2 5 mm 3 mm 3 5 mm OL400 410ex 96 01 30 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper To change any setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Drum Count Total Display Drum Count Total Display General Information The drum count total display is the total number of revolutions made by the image drum For a one page letter size print job the drum rotates five 5 times One revolution prepares the drum for printing Three revolutions print the page One revolution cleans the drum The drum count to
66. artridge in a safe place away from sunlight Install the drum when the printer is returned Pack the unit using the materials from Step 1 OL400 410ex 96 01 30 3 6 02 All Other Returns 3 6 02 All Other Returns CAUTION The product MUST be returned in the original packaging The product MUST be returned with ALL originally supplied factory items A toner bomb severe toner spillage WILL OCCUR if the image drum is not properly packaged for shipping Okidata charges a cleaning fee for ALL products sent in for service and received by Okidata with a toner bomb condition If the shipping instructions are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Refer to Appendix B Locate the originally supplied factory items Refer to Setting Up in the Printer Handbook Remove the image drum cartridge with the toner cartridge installed Place the image drum into the black plastic bag part of the original packaging Refer to Appendix B Install the image drum into the printer Fold over the opening of the black plastic bag twice Tape the fold close Gently close the stacker cover Pack the unit using the materials from Step 1 Pack the items listed below Software support diskette Printer Handbook s Power Cord OL400 410ex 96 01 30 Image Drum
67. ary print functions the engine control section enables the LED array in conformance with the signals received from the host and commands output from the control section of the CPU The LED illuminates leaving a latent image on the photosensitive drum The engine control section also controls paper feed paper transfer and the electrophotographic printing process OL400 410ex 96 01 30 2 3 03 Eeprom Operation 2 3 03 EEPROM Operation The 1024 x 1 bit Electrically Erasable Programmable Read Only Memory EEPROM is loaded with the data listed below Menu Data Various Counter Data LED Head Drive Time Print Start Position Paper Feed Duration OL400 410ex 96 01 30 2 3 04 Power Supply Board 2 3 04 Power Supply Board The power supply board consists of an AC filter circuit a low voltage power supply circuit a high voltage power supply circuit a fuser drive circuit and photosensors Low Voltage Power Supply Circuit The following voltages are generated by the low voltage power supply circuit 5 Logic circuit supply voltage 38 Motor fan drive voltage and source voltage for the high voltage supply 8 vdc RS232 line voltage 8 vdc RS232 line voltage and analog circuit voltage High Voltage Power Supply Circuit This circuit uses the 38 vdc to generate voltages for the electrophotographic process The control sequence for enabling these voltages is issued by the main controller b
68. assembly YES Replace the transfer roller Has the problem been resolved YES of procedure NO Replace the image drum cartridge Has the problem been resolved YES of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board OL400 410ex 96 01 30 RAP 09 Dark Background RAP 09 Dark Background START Refer to Section 4 5 of this Service Handbook before proceeding Has the image drum been exposed to external light YES Placethe image drum cartridge into the printer and wait about 30 minutes NO Is the heat roller of the fusing unit dirty YES Clean the roller NO Is the contact of the cleaning roller of the image drum properly touching the contact assembly NO Adjust the contact of the cleaning roller to properly touch the contact assembly YES Replace the image drum cartridge Has the problem been resolved YES of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board OL400 410ex 96 01 30 RAP 10 Blank Output RAP 10 Blank Output START Refer to Section 4 5 of this Service Handbook before proceeding Is the LED head connected Check connector CN4 on the main controller board NO Connect the LED head YES Is the image drum cartridge touching the ground contact NO Connect the image drum cartridge to properly touch the ground contact YES Replace the LED head Has t
69. cations OL400 410ex 96 01 30 CN2 From Transformer CN3 f grs jer To Transfer Roller c 1 6 Kydc To Transformer 3 Sw2 e AC IN g CI F2 JL son 1 5 p LI Inh p 000 p e To Toner SW AC Out Fuser AC Out Fuser 450 vde To Develop 5 vide ta 300 vdc Signal from the To Cleaning Roller To Charge Roller 1 3 Kvdc 500 vdc V Ground OL400 410ex 96 01 30 A 3 Interconnect Diagram INTERCONNECT DIAGRAM A 3 On the following diagram is the interconnect diagram for the printer eens LLE Q IN Ao Addi i Hole We LIT TT 195 e vei lu SX ubIH BL eae wi Nie gia RENE UA Ajddng 20u04 RN SR Bla wnig ADU o HOY j 138p334 enENI PPP 929920000395 5 s pear 48 as an JPN OmU 5 L 5 FI E 2 17 pseog JOJJUOD pug EE uogej9dQ ONERE CRRESMNE M gt LNI OLNI A UP o1pRO0rI pa FOTN 4004 pieog vivid IEUVJIAD pItOB 82d 410 54 OL400 410ex 96 01 30 L omm 2 esnj josn 4 0 coc 3 70 MSN J eR A ddng 19M0d I 0509 105095 29063 105095 2900 205095 Jaded 108095 1010 AQ M t EIE ued 90
70. ct any excess toner and paper debris left on the rollers of the printer When the page is ejected it should be discarded The printer can be placed ON LINE Normal operation can be resumed The automatic cleaning cycle occurs after every tenth printed page The automatic cleaning cycle does not cause a page to be ejected This cycle reverses the polarity of the rollers This helps keep the rollers clean The cleaning cycle should be initiated when any of the following occur Gray background on output Shading concerns during printing Procedure To initiate the cleaning cycle perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Power ON the unit Place the printer OFF LINE Press LAST Paper Size and NEXT Demo simultaneously The printer runs a page through the paper feed mechanism The page is ejected Discard the page Place the unit ON LINE Resume normal operation OL400 410ex 96 01 30 3 5 Lubrication General Information 3 5 LUBRICATION General Information Lubrication should be performed once a year or as needed Use Dow Corning Molycoat BR 2 or Molycoat ME 300L or equivalent Use very small amounts of lubricant when applying DO NOT over lubricate DO NOT allow lubricant to contact the surface of any rollers or paper guides Lubricate the items listed in the table b
71. d NO YES Disconnect connector CN7 on the main controller board from connector CN3 of the power supply board then reconnect these connectors Is 8vdc present between pins 30 and 31 GND on connector CN7 on the main controller board OL400 410ex 96 01 30 YES Replace the main controller board NO Verify that the main controller board and the power supply board are properly connected Are the power supply board and the main controller board properly connected NO Properly connect them YES Measure the following voltages at connector CN2 on the power supply board Voltage between pin 1 and Frame Ground should be approximately 28vac Voltage between pin 5 and Frame Ground should be approximately 10vac Are the voltages normal NO Go to STEP 2 YES Is fuse on the power supply board open YES Replace fuse F3 NO Replace the power supply board STEP 2 Is the AC input voltage present between pins 1 and 2 of connector CN1 on the power supply board YES Replace the AC transformer NO Is fuse F1 or F2 on the power supply board open YES Replace Fuse F1 or F2 NO Replace the power supply board Has the problem been resolved YES of procedure NO Contact Technical Support OL400 410ex 96 01 30 RAP 02 Paper Input Jam RAP 02 Paper Input Jam START The jam alarm occurs as soon as the printer is powered ON Is paper at the inlet sensor YES Remove the paper NO Insure that the inlet sensor plate
72. d which replaces the 1 Mbyte expanded memory board Up to 5 Mbyte in 1 Mbyte increments OL410e PS Standard 2 MByte 1 Mbyte on the main controller and 1 Mbyte on the PostScript board Expansion 3 MByte in 1 Mbyte increments on the PostScript board Maximum RAM 5 Mbyte 1 10 03 EEPROM NOTE EEPROM Electrically Erasable Programmable Read Only Memory Main Controller EEPROM 1024 x 1 bit serial input output OL400 410ex 96 01 30 1 11 Reliability Specifications 1 11 Reliability Specifications 1 11 01 Mean Pages Between Failure MPBF Approximately 24 000 pages 1 11 02 Mean Time To Repair MTTR Approximately 20 minutes 1 11 03 Estimated Toner Cartridge Life Approximately 2 000 pages at 5 density 1 11 04 Image Drum Life Approximately 20 000 pages Continuous print at 5 density Approximately 18 000 pages at 7 pages per print job 1 11 05 Printer Duty Cycle Approximately 6 000 pages per month OL400 410ex 96 01 30 2 1 Printer Overview 2 1 PRINTER OVERVIEW 2 1 01 General Information This section describes the operation of the product in the order listed below Control Process Mechanical Operation Printing Process Sensors and Switches OL400 410ex 96 01 30 2 2 Control Process 2 2 CONTROL PROCESS 2 2 01 General Information The control process involves regulating the reception of data from the host system interface receiving data and commands from the host system and generatin
73. d from the LED head irradiates the negatively charged surface of the image drum The electrostatic potential of the irradiated part of the image drum surface is lowered so that an electrostatic latent image associated with the print image is formed Developing When the negatively charged toner is brought into contact with the image drum surface it is attracted to the electrostatic latent image by static electricity making the latent image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity Transfer OL400 410ex 96 01 30 Paper is placed over the image drum surface A positive charge opposite in polarity to the toner is applied to the reverse side of the paper by the transfer roller The toner is attracted by the positive charge The image formed on the image drum is transferred to the paper Cleaning The toner remaining on the image drum after transfer is temporarily attracted to the cleaning roller by static electricity This residual toner is accumulated in the image drum cartridge until the drum is replaced Fusing The toner image transferred to the paper is fused to the paper by heat and pressure OL400 410ex 96 01 30 2 3 02 Engine Functions 2 3 02 Engine Functions The engine control section of the microprocessor on the main controller board enables the fuser lamp and activates the preliminary print circuits Upon completion of the prelimin
74. de Country Telephone and Fax Numbers with area country access codes Product Name Unit s Serial Number Firmware Revision Level Description of Problem Document Name with page number or procedure with error or problem OL400 410ex 96 01 30 4 3 Troubleshooting Updates 4 3 TROUBLESHOOTING UPDATES General Information Okidata distributes updated troubleshooting information in three ways Okilink Faxable Facts Technical Service Bulletins Okilink II Okilink Il is Okidata s Bulletin Board Service This service is available to all Okidata Certified Service Technicians Okilink Il provides troubleshooting and service information Technicians can download files ask questions of Okidata s technical support personnel and participate in round table discussions about Okidata products and services Technical Service Bulletins Recommended Spare Parts Lists Printer Drivers Product Specifications and Service Training Information are also available Refer to the Service Center Reference Guide for information on accessing Okilink II Faxable Facts Okidata s Faxable Facts is an automated fax document retrieval system It is maintained by Okidata s Customer Information Center Answers to common questions about Okidata products are available through Faxable Facts Refer to the Service Center Reference Guide for information on accessing Faxable Facts Technical Service Bulletins Okidata s Technical Service Bu
75. degrees Fahrenheit 10 to 43 degrees Celsius 1 6 02 Printer Noise Level Operation 50 dBA A or less Standby 45 dBA A or less OL400 410ex 96 01 30 1 8 Options 1 8 OPTIONS 1 8 01 Memory Expansion OL400e Expansion RAM Board contains 1 Mbyte Can be expanded up to 4 5 Mbyte in 1 Mbyte increments OL410e Expansion RAM Board Contains 2 Mbyte Can be expanded up to 5 Mbyte in 1 Mbyte increments OL410e PS Resident RAM 2 MByte Optional RAM 3 MByte in 1 Mbyte increments Maximum RAM 5 Mbyte 1 8 02 Font Cards Bit mapped OL400e and OL410e OKIPRO 65 Bar Codes Plus MICRO DOCS Tax Scalable OL410e and OL410e PS in PCL5 emulation Distinctive Documents Perfect Presentations Wordperfect II Scalable 1 8 03 Paper Trays 100 Sheet Letter Tray 100 Sheet Legal Tray OL400 410ex 96 01 30 1 9 Consumables 1 9 Consumables 1 9 01 Image Drum Cartridge Kit Contents Image Drum Cartridge 1 9 02 Toner Cartridge Kit Contents Toner Cartridge LED Lens Cleaner Toxicity No carcinogens are contained OL400 410ex 96 01 30 1 10 Memory Specifications 1 10 Memory Specifications 1 10 01 ROM Main Controller Program ROM OL400e 512 Kbyte OL410e 1 Mbyte 1 10 02 RAM OL400e Standard 512 Kbyte Expansion Up to 4 5 Mbyte in 1 Mbyte increments OL410e Standard 2 Mbyte 1 Mbyte on the main controller and 1 Mbyte on the expanded memory board Expansion on the expansion memory boar
76. e Count Print Enable Disable Continuous Print Test Serial Loopback Test EEPRONM ReSeQt un need uen 3 EEPROM Reset Printer Doesn t Initialialize Procedure D D To enter the system maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press MENU 1 Menu 2 The operator panel displays the following message EEPROM RESET Press ON LINE to exit the system maintenance mode The operator panel displays the following message OL400 410ex 96 01 30 ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e
77. e main controller board If the problem is not resolved replace the power supply board YES Check the electrical contacts of the fusing unit OL400 410ex 96 01 30 OL400 410ex 96 01 30 RAP 07 Fan Error Error 70 RAP 07 Fan Error ERROR 70 START Is the fan rotating YES Replace the main controller board NO Is connector CN1 on the main controller board properly connected NO Properly connect connector CN1 YES Replace the fan If the problem is not resolved replace the main controller board OL400 410ex 96 01 30 RAP 08 Light Or Blurred Output RAP 08 Light or Blurred Output START Refer to Section 4 5 of this Service Handbook before proceeding Is the TONER LOW message displayed YES Addtoner NO Is the paper used designed for use in laser printers NO Use paper designed for use in laser printers YES _ Is the lens surface of the LED head dirty YES Clean the lens NO Is the LED head installed properly Check connector CN4 of the main controller board proper connection NO Properly install the LED head YES Is the contact plate of the transfer roller properly touching the power supply board NO Adjust the transfer roller contact plate to properly touch the power supply board YES Are the contacts of the developing roller and the contact of the transfer roller properly touching the contact assembly NO Adjust the contacts of the developing roller and transfer roller to touch the contact
78. ejected from the inside of the unit OL400 410ex 96 01 30 Toner Supply Roller LED Head oe oller Fusing Roller Inlet Sensor 3 Outlet Sensor Eject Roller Charge Roller Cleaning acca Roller Direction of Paper Feed Exit Roller Pressure Roller Out Fusing Transfer Paper Paper Feed Hopping Cleaning Developing OL400 410ex 96 01 30 Chapter 3 3 1 01 Maintenance General Information 3 1 01 General Information This section lists the parts replacement adjustment cleaning lubrication and shipping procedures Disassembly should not be performed unless absolutely necessary NEVER perform disassembly on a malfunctioning unit until you have followed the failure analysis procedures in Section Four of this Service Handbook Follow the procedures listed in Adjustments and Service Settings Adjustments may be required when either consumables or parts are replaced Failure to perform these procedures could result in unnecessary service calls Cleaning procedures must be performed correctly if high print quality is to be achieved OL400 410ex 96 01 30 3 3 Adjustments And Service Settings 3 3 ADJUSTMENTS AND SERVICE SETTINGS General Information This section contains the procedures for checking and resetting counters and performing adjustments and service settings These procedures may be required when replacing either consumables or parts The disassembly assembly procedur
79. elow Lubrication Table Item Disassembly Procedure Gear on the shaft of the main stepper motor 3 2 09 Gear on the shaft of the registration stepper motor 3 2 10 Teeth of the reduction gear 3 2 12 Inside of bearings of hopping roller shaft assembly 3 2 13 Hopping roller shaft above the fins 3 2 13 7 Inside of the pivot points of the reset levers 3 2 14 3 Gear on the damper stacker arm 3 2 14 Stacker cover damper gear 3 2 14 0 Transfer roller gear 3 2 16 Inside of bearings of transfer roller 3 2 16 Ends of pressure roller shaft 3 2 18 OL400 410ex 96 01 30 3 6 Shipping Instructions Return For Service 3 6 SHIPPING INSTRUCTIONS Return for Service CAUTION When shipping the printer use the original foam packaging to prevent damage A toner bomb severe toner spillage WILL OCCUR if the image drum is not properly packaged for shipping Okidata charges a cleaning fee for ALL products sent in for service and received by Okidata with a toner bomb condition If the shipping instructions are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Remove the image drum cartridge Place the image drum into a black plastic velostat bag Refer to Appendix B Store the image drum c
80. ence Guide for information on contacting Okidata OL400 410ex 96 01 30 4 2 Reporting Problems General Information 4 2 REPORTING PROBLEMS General Information Okidata strives to provide accurate and detailed service information through its training materials The Technical Training Group realizes that service technicians have valuable experience knowledge and opinions Okidata strongly encourages you to report any problems you may encounter when using the materials of this training kit Please be as specific and detailed as possible Your comments suggestions and criticisms are used to update and revise training kits You should reference the training materials when servicing Okidata products Most problems can be solved by using the information provided in the training materials If you encounter a situation that cannot be solved please let Okidata know Refer to the Service Center Reference Guide for information on contacting Okidata Problem Lists Technicians frequently request a list of common problems specific to a product Technical Training Kits are written before a product is shipped to customers Therefore such information is NOT available when a product is first released However Okidata wants to respond to these requests Okilink Il provides round table discussions on technical problems Errors and corrections in the training materials are listed in the Training Section of Okilink II The Technical Service Bull
81. enu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press MENU 1 Menu 2 The operator panel displays the following message OP MENU OL400 410ex 96 01 30 ENABLE Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST OL410 OL410e PS Press LAST Paper Size or NEXT Demo to move through the settings The settings are 2 00 1 75 1 50 1 25 1 00 0 75 0 50 0 25 0 0 25 0 50 0 75 1 00 1 25 1 50 1 75 2 00 An asterisk indicates the current setting Press ENTER Copies to select the desired setting The operator panel displays the following message X ADJUST OL410 OL410e PS An asterisk indicates the current setting Press ON LINE to save the setting and exit the user maintenance mode The operator pane
82. eplace the main controller board OL400 410ex 96 01 30 RAP 15 Vertical White Streaks RAP 15 Vertical White Streaks START Refer to Section 4 5 of this Service Handbook before proceeding Is the LED lens dirty YES Clean the LED lens NO Is the transfer roller plate properly touching the power supply board NO Adjust the transfer roller to properly touch the power supply board YES Replace the transfer roller Has the problem been resolved YES of procedure NO Is the LED head properly installed Check connector CN4 on the main controller board NO Install the LED head properly YES Replace the LED head Has the problem been resolved YES of procedure NO Replace the image drum cartridge Has the problem been resolved YES of procedure NO Replace the main controller board OL400 410ex 96 01 30 4 8 Printer Tests Font Sample Test 4 8 PRINTER TESTS Font Sample Test The Font Test Sample prints samples of the various fonts that can be printed by the printer To perform the Font Sample Test follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to place the printer OFF LINE Press PRINT MENU Print Fonts for 2 seconds The message PRINT FONTS will be displayed on the LCD Display and after a few moments the Font Samples will print When printing is completed the printer will be OFF LINE Press ON LINE to place the printer ON LIN
83. er Sensor Drean 440 Hale Sensor 1 Paper EN Supply Sensor Sensar Sansor 2 DI Paper Feed Registration Roller Hopping LL Roller d OL400 410ex 96 01 30 RAP 06 Fusing Unit Error Error 71 RAP 06 Fusing Unit Error ERROR 71 START Power OFF the printer then power ON the printer Does a fusing unit error occur immediately YES Is the resistance between the thermistor contacts correct It should read 220k ohms at room temperature NO YES Replace the fusing unit NO Does the thermistor contact touch the contact assembly properly when the fusing unit is mounted in the printer NO Adjust the contact YES Replace the main controller board If the problem is not resolved replace the power supply board Does the fusing unit error occur about 60 seconds after powering ON the printer NO Check the thermistor for poor contact If the problem is not resolved replace the main controller board YES Power OFF the printer Then power ON the printer Is the lamp of the fusing unit ON When the lamp is ON light can be seen at the fuser YES Replace the fusing unit If the problem is not resolved replace the main controller board NO Is the fuser or thermistor open Measure the resistance between the fuser contacts Normal resistance is about zero Ohms YES Replace the fusing unit NO Is the AC voltage for the fuser present at the contact assembly NO Replace th
84. erator with a means of controlling printer operation This board is also used by the main controller board to report printer errors status Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SWI through SWS for a description of functions refer to the User s Documentation Test Points NONE LCD Display Contacts OL400 410ex 96 01 30 A 2 05 Power Supply Board OLAA A 2 05 Power Supply Board OLAA Function The power supply board converts the AC Input Voltage into 38 vdc 5 vdc 8 vdc and 8 vdc for use throughout the printer The power supply board generates the high voltages required for electrostatic printing The photosensors and cover open switch are located on this board Firmware NONE Fuses F1 125 volt6 3 amp AC Line Fuse F2 125 volt1 6 amp Protects the primary of the AC transformer F3 125 volt3 15 amp Protects the 38 vdc and 5 circuits Jumpers NONE Sensors Refer to Section 2 of this Service Handbook for more information on the sensor functions PS1 Paper Exit Sensor PS2 Paper Sensor detects the leading edge of the paper PS3 Inlet Sensor 1 PS4 Paper End Sensor detects the presence of paper in the tray PS5 Inlet Sensor 2 detects the paper width PS6 Toner Low Sensor Switches SW1 Power Switch SW2 Cover Open Switch Disables the 38 vdc and high voltage circuits when the cover is open Test Points Refer to the Power Supply Board Illustration for test point lo
85. es list the required adjustments and refer you to this section Failure to perform these procedures may result in unnecessary service calls The adjustments and service settings are accomplished through the operator panel Three different maintenance modes are used user system and engine Service setting changes are saved in the EEPROM located on the main controller board NOTE End users should NOT access the system or engine maintenance modes OL400 410ex 96 01 30 3 3 01 User s Maintenance Mode 3 3 01 User s Maintenance Mode General Information This maintenance mode allows the user to access the following functions Menu L3 Hex DURA B iae ie eatis Midas Drum Counter MONS X Adjust OL410e OL410e PS O Y Adjust OL410e OL410e PS 4 User s Maintenance Mode Procedure To enter user maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit Continue to hold through both panel message displays The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays
86. essor sends the data from the band buffer to the LED array head OL400 410ex 96 01 30 2 2 04 Expanded Ram Board 410E Only 2 2 04 Expanded RAM Board OL410e Only The expanded RAM board contains 1 Mbyte of RAM and along with the 1 Mbyte of RAM on the main controller board increases the standard RAM capacity to 2 Mbyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation OL400 410ex 96 01 30 2 2 05 Expansion Ram Board 400E 2 2 05 Expansion RAM Board OL400e The expansion RAM board can contain up to 4 Mbyte of RAM in 1 Mbyte increments This board can increase the OL400e RAM capacity up to 4 5 Mbyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation OL400 410ex 96 01 30 2 2 06 Expansion Ram Board 410E 2 2 06 Expansion RAM Board OL410e The expansion RAM board is an option installed in place of the expanded RAM board This board can contain up to 4 Mbyte of RAM in 1 Mbyte increments This board can increase the OL410e RAM capacity up to 5 Megabyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation OL400 410ex 96 01 30 2 2 07 Font Cards 2 2 07 Font Cards An optional font card can be used with the printer The printer must be OFF LINE the READY lamp is OFF when the card is either inserted or removed If the font card is inserted
87. et Series III and also contains a PostScript Level 2 Interpreter OL400 410ex 96 01 30 Font Processing Main Controller Board Font Processing OL400e Bit mapped fonts are available for the HP LaserJet Series IIP emulation OL410e Bit mapped and scalable fonts are available for the HP LaserJet Series IIl emulation OL410e PS Scalable fonts are available for the HP LaserJet Series III emulation PostScript Fonts are contained on the PostScript Board OL400 410ex 96 01 30 Main Controller Board Buffer Read Operation Main Controller Board Buffer Read Operation Bit images written in the raster buffer registers are converted to serial data The contents of the registers are transferred to the engine control section of the microprocessor MPU on the main controller board OL400 410ex 96 01 30 Engine Control Functions Main Controller Board Engine Control Functions Engine control functions are executed when the CPU receives a print request signal OL400 410ex 96 01 30 Operation Panel Control Main Controller Board Operation Panel Control General Information The operation panel consists of the following circuits MPU Interface Integrated Circuit LCD Control Driver LCD Display LED Operation Panel Sheet Contact Switches There are eight contact switches OL400 410ex 96 01 30 Operation Panel Functions Main Controller Board Operation Panel Functions
88. etins also known as Okidata s Monthly Mail are available via Okilink II Situations that are NOT addressed in the reference documentation technical service bulletins or round tables may be reported to the Dealer Service and Support Engineers Contact Technical Support or the Technical Training Group You will receive a response to your message within one business day The information on Okilink Il is the most accurate and up to date technical information available from Okidata This is only possible with your assistance By reporting your suggestions concerns and problems Okidata can provide the best possible information Your cooperation is greatly appreciated Thank you for your help Reporting Methods Okilink 11 You may use Okilink Il to report your findings Refer to the Service Center Reference Guide for information on using Okilink II Course Critique Use the Course Critique to report any problems you find as you are completing the self paced training Fax Number If you wish to fax your response please use the numbers listed in the Service Center Reference Guide OL400 410ex 96 01 30 Mailing Address If you respond by mail please use the appropriate address listed in the Service Center Reference Guide Information Provided Please provide the following information when reporting problems Okidata Dealer Number Technician s Name Company Name Company s Address Street City State Province ZIP Postal Co
89. ever Exit Sensor Assembly P N 51010802 Firmware OL400e P N 31097905 Self Test Revision Number 3 03 or higher Firmware OL410e P N 31098302 Self Test Revision Number 2 0 or higher Some printers may require only sensor levers Some may require only firmware Check the Self Test Revision Number BEFORE changing the firmware The printer may already include the recommended firmware Printers with serial numbers HIGHER than those listed below will require the installation of the recommended firmware The recommended sensor is already installed OL400e 120 volt 310A0086272 OL400e 2XX volt 310A0000245 OL410e 120 volt 308A0005201 OL410e 2XX volt 31240000129 ALL printers with a serial number 404xxxxxxx include both the recommended sensor and the recommended firmware The recommended exit sensor lever assembly does not catch the leading edge of the paper This part is installed in place of the Plate Sensor Outlet To reach the part the lower base must be removed Refer to Section 3 for disassembly procedures OL400 410ex 96 01 30 The recommended firmware changes the timing of the paper jam signal to prevent the paper jam and allows more paper to be available to the user to grasp and remove Users will be able to clear the jam without calling for service The firmware is located on the main controller board OL400 410ex 96 01 30 4 4 08 Dirty LED 4 4 08 Dirty LED NOTE The information in this section is als
90. ex 96 01 30 Paper Supply Sensor Paper Supply Sensor The paper end sensor detects an out of paper condition Refer to Sensor Diagram for exact location OL400 410ex 96 01 30 Toner Sensor Toner Sensor The toner sensor detects a low toner condition Refer to Sensor Diagram for exact location OL400 410ex 96 01 30 Print Operation Print Operation Both the control function data reception and bit image data generation and the print engine function LED head registration motor and drum motor are integrated Both functions are controlled by the main controller board The peripheral logic is integrated into one chip an ASIC microcomputer RISC based microprocessor chip Data is received through either the Centronics parallel interface or the RS232 serial interface These two interfaces are located on the main control board The LocalTalk interface is located on the PostScript Board The data is then stored in the receive buffer The data is transferred from the receive buffer to a processing section of the main controller In this processing section control codes and printing codes are assigned Once the font is determined the data is written to the page buffer The microprocessor then executes the print routine The data is extracted from the page buffer synchronized to the printing operation and written to the band buffer While performing the engine functions the microproc
91. g bit image data The control process also includes sending data and commands to the print engine where the print process is performed The control process is performed by the following hardware components Main Controller Board Expanded RAM Board OL410e ONLY Expansion RAM Board Option Font Card Option Configuration Diagram Paper Feed Mechanism First Tray Unit Electrophotographic Processing Unit Power Supply and Sensor Board Engine Unit Note Available from S N 307AXXXXX for OL400e OL400 410ex 96 01 30 2 2 02 Block Diagrams 400E 2 2 02 Block Diagrams OL400e Multi Purpose Note 1 i Th 1 Chip CPU Fusing temperature ermistor contro Veep a ro alil lt OL400 410ex 96 01 30 open swit These options are available for units with Serial Numbers 307AXXXXX and up Note 1 OL400 410ex 96 01 30 2 2 02 Block Diagrams 410E 2 2 02 Block Diagrams OL410e were Ee Operation Panel LEN F Drum Motor 5 Registration Motor i 1 i Fusing temperature Thermistor fcUit 2 OL400 410ex 96 01 30 OL400 410ex 96 01 30 2 2 02 Block Diagrams 410E PS 2 2 02 Block Diagrams OL410eps Centronics Parallel 1 1 1 1 1 t L 1 1 t LI t 48V 8V 1 eur 1 eee meme le OL400 410ex 96 01 30 LocalTalk VF RS422 LiF
92. ge Drum Consumable 3 2 01 3 56111201 3YX4083 6245G1 Assembly LED Head RSPLInc 4 5 6 3 2 07 4 51014601 4PP4083 6173P1 Contact Ground Clip LED Head RSPLPart of 3 3 2 07 5 55624101 4YA4116 1104G1 Unit LED Head Part of 3 3 2 07 6 56730201 224A1286P0140 Connector PC RSPLPart of 3 3 2 07 7 56629001 4YX4121 1025G2 Cable Flexible LED Head RSPL 3 2 07 8 53342801 2PA4083 6120G1 Roller Eject Assembly RSPL 3 2 08 9A 56510701 4PB4083 6075P1 Motor Stepper Main RSPL 3 2 09 9B 56510701 4PB4083 6075P1 Motor Stepper Registration RSPL 3 2 10 10 50217601 2PP4083 6801G1 Frame Lower Base Assembly RSPL 3 2 11 11 51014101 Plate FG 3 2 11 12 N A N A Motor Bracket 3 2 12 13 51225701 4PP4083 2593P 1 Gear Stepper Motor Idle RSPL 3 2 12 14 51229301 3PP4083 6076P1 Gear Reduction RSPL 3 2 12 15 51229201 4PP4083 6081P1 Gear Eject Roller Idle RSPL 3 2 12 16 51112601 3PA4083 6019G1 Shaft Hopping Roller Assembly RSPL Inc 17 183 2 13 OL400 410ex 96 01 30 18 53342401 19 51607402 20 51228901 21 53342501 22 51607501 See Section B 2 02 4PB4083 6021P1 4PP4083 6022P2 4PB4083 6024P1 3PB4083 6030P1 4PP4083 6031P1 Shaft Hopping Roller Hopping Roller Rubber Bearing Gear Hopping Roller Clutch Roller Registration Bearing Registration Roller Lower Base Unit 2 of 2 for part numbers 23 45 Part of 16 3 2 13 Part of 16 3 2 13 RSPLPart of 30 3 2 13 15 16 RSPL 3 2 13 15 RSPL 3 2 15 RSPL 3 2 15 OL400 410ex 96 01
93. he operator panel displays the following message DRUM CNT RESET Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST OL410 OL410e PS OL400 410ex 96 01 30 Press MENU 1 Menu 2 The operator panel displays the following message Y ADJUST OL410 OL410e PS Press LAST Paper Size or NEXT Demo to move through the settings The settings are 2 00 1 75 1 50 1 25 1 00 0 75 0 50 0 25 0 0 25 0 50 40 75 41 00 1 25 41 50 1 75 2 00 An asterisk indicates the current setting Press ENTER Copies to select the desired setting The operator panel displays the following message Y ADJUST OL410 OL410e PS An asterisk indicates the current setting Press ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 3 3 02 System Maintenance Mode 3 3 02 System Maintenance Mode NOTE The end user should NOT access the service maintenance mode General Information System maintenance mode allows the service technician to access the following features Ts Page Count Displav en Pag
94. he problem been resolved YES of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board OL400 410ex 96 01 30 RAP 11 Vertical Black Streaks RAP 11 Vertical Black Streaks START Refer to Section 4 5 of this Service Handbook before proceeding Is the TONER LOW message displayed YES Addtoner NO Replace the image drum cartridge Has the problem been resolved YES of procedure NO Replace the LED head Has the problem been resolved YES of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board OL400 410ex 96 01 30 RAP 12 Evenly Spaced Repeating Marks RAP 12 Evenly Spaced Repeating Marks START Refer to Section 4 5 of this Service Handbook before proceeding 1 Measure the distance between marks 2 Find the measurement in the table below 3 Perform the corrective action Distance Between Marks Corrective Action 1 24 inches Replace the image drum cartridge 1 56 inches Replace the image drum cartridge 1 66 inches Clean or replace the image drum cartridge 2 01 inches Replace the transfer roller 2 23 inches Replace the pressure roller 2 27 inches Replace the image drum cartridge 2 47 inches Replace the fusing unit assembly 3 71 inches Replace the image drum cartridge OL400 410ex 96 01 30 RAP 13 Missing Print RAP 13 Missing Print START
95. if Select second paper installed tray MANUAL Select manual paper feed FEEDER Appears if Select feeder installed AUTOTRAY Appears ON OFF Set On printer will if tray 2 installed switch to second tray when first tray is empty PAPER SIZE TRAY 1 Select paper size in LETTER EXEC LEGAL 14 LEGAL 13 A4 SIZE 5 SIZE A6 SIZE B5 SIZE FREE tray 1 8 5 X 11 7 25 X 10 5 8 5 X 14 with optional legal tray 8 5 X 13 with optional legal tray 210 mm 297 mm 148 mm 210 mm 105 mm X 148 mm 176 mm X 250 mm Allows printing on custom size paper OL400 410ex 96 01 30 TRAY 2 Appears if installed LETTER EXEC LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE Select paper size in tray 2 if installed MANUAL LETTER EXEC Select paper size for LEGAL 14 LEGAL manual feed 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE 4 12 X 9 50 Envelope COM 10 3 87 X 7 50 MONARCH Envelope DL ENV 110 mm X 220 mm Envelope FEEDER Appears if COM 10 Select installed MONARCH DL ENV envelope paper size C5 ENV LETTER EXEC LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE in feeder if installed B5 SIZE FREE MEDIA TYPE TRAY 1 MEDIUM Normal setting for MANUAL LIGHT 20 28lb paper Select LIGHT if 16 20lb paper wrinkles or curls COPIES 1 to 99 Select number of copies to print for each document FONTS amp SYMBOLS FONT SRC RESDENT CARD Select fon
96. ing the total page count when the menu is printed The default is DISABLED Procedure To print the total page count when the menu is printed perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press the LAST Paper Size or NEXT Demo to toggle between ENABLE and DISABLE The operator panel displays one of the following messages PAGE PRT PAGE PRT ENABLE DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press ENTER Copies to select ENABLE or DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press ON LINE to save the setting and exit the system maintenance mode The operator panel displays the following message for approxi
97. is a printed item which supports the service and marketing of a product Various documents are available from Okidata Drivers Printer drivers are updated frequently Please refer to Okilink for the latest printer driver information Firmware Firmware is revised frequently Please refer to Okilink for the latest firmware information MPF This part is used in the Multi Purpose Feeder Unit one of the option items Option An option is a part assembly which is added to a product The option expands the product s functionality An option may or may not be installed by the end user Instructions for installation accompany each option Option RSPL Okidata recommends that this part assembly be on hand for servicing installed options RSPL OL400 410ex 96 01 30 Okidata recommends that this part assembly be on hand for servicing SPF This part is used in the Second Paper Feed Unit one of the option items Technical Service Bulletins Technical Service Bulletins TSBs are also referred to as Okidata s monthly mail The TSBs contain the latest information on firmware revisions procedure changes and technical information updates Okidata distributes the TSBs through Okilink The TSBs are issued monthly 400e This part is used exclusively by the OL400e LED Page Printer 410e This part is used exclusively by the OL410e LED Page Printer 410e PS This part is used exclusively by the OL410e PS LED Page Printer OL400 41
98. is properly operating moves freely when touched Has the problem been resolved YES of procedure NO Replace the inlet sensor plate Has the problem been resolved YES of procedure NO Replace the power supply board The jam alarm occurs after paper feeding Is the paper fed onto the inlet sensor plate YES Check the operation of the inlet sensor plate It should move freely when touched NO Perform the following procedures in the order listed Refer to Section 4 4 05 of this Service Handbook Replace the hopping roller assembly Replace the paper cassette tray Does the inlet sensor plate move freely when touched YES Clean the inlet sensor on the power supply board NO Replace the inlet sensor plate Has the problem been resolved YES End of procedure NO Replace the paper cassette tray Is the hopping roller rotating OL400 410ex 96 01 30 YES Properly install the paper cassette tray NO Is the registration motor rotating properly YES Replace the one way clutch of the hopping roller assembly NO Ensure that connector CN3 on the main controller board is properly connected Is the coil resistance of the registration motor 32 ohms Refer to Section 4 9 YES Replace the main controller board NO Replace the registration motor OL400 410ex 96 01 30 RAP 03 Paper Feed Jam RAP 03 Paper Feed Jam START Does a paper feed jam occur as soon as the printer is
99. istration n Motor Inlet Sensor 1 Paper Sensor Outlet Sensor OL400 410ex 96 01 30 Paper Feed Jam Paper Feed Jam This jam occurs when either of the following conditions occur The paper does not pass over the paper sensor within a pre determined period of time The leading part of the paper does not reach the outlet sensor within a pre determined period of time after the paper has passed over the paper sensor Paper Feed Jam Timing Diagram PAPERSNS OUTSNS N FSYNC N i i Feed start PAPER Sensor OFF i OUT Sensor ma stop OL400 410ex 96 01 30 2 5 02 Toner Low Sensor 2 5 02 Toner Low Sensor The toner well of the image drum cartridge contains a toner agitator Whenever the image drum rotates the toner agitator attempts to turn A spring clip in the bottom of the toner well along with the proper amount of toner holds the agitator at the bottom of the well However when toner is distributed unevenly or an insufficient amount of toner is in the well the toner agitator will rotate Therefore as long as the toner well contains an adequate supply of evenly distributed toner the toner agitator will not rotate The toner sensor plate has a magnet embedded in it Whenever the toner agitator is positioned at the bottom of the toner well the toner sensor plate is magnetically attracted to the toner agitator This causes the toner sensor plate to be lifted from the path of the t
100. italic Courier Courier Italic Courier Bold Courier Bold Italic Line Printer bitmap OL410e Fonts USPS POSTNET Bar Codes Optional Font Cards with AGFA Intellifont 8 Fonts and the AGFA Typeface Library ensure that your typeface needs are met 10 12 VECTOR GRAPHICS The powerful RISC based microprocessor and internal Font Cache of the OLA10e ensure fast printing of complex documents at 4 pages per minute The small footprint and Energy Sur silent standby operation are a welcome addition to any desk Automatic Interface Switching allows easy printer sharing Free paper size allows printing on custom size paper stock Options include memory expansion 10 5MB a 250 sheet Second Paper Tray a Multi Sheet Feeder for up to 50 envelopes and Letter Universal and Legal Universal Paper Cassettes The OL410e gives you the clear advantage ext Lanm Jet ore tredemarks of Hewlet Poekad Company Energy Stax a Trademark ol Wa Uvied States Enveonmonzs Protection Agency Inieidont is neg sserad ademes of AGFA Drsision Miles inc Univers ip cegistered tdem ark of Linotype AG aed or subadianeta OL400 410ex 96 01 30 Demo Page Sample OL410E PS Demo Page sample OL410e PS Demo Page OL410e PS Adobe PostScript Adobe PostScript Level 2 and HP LaserJet III emulations Powerful R
101. l displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Y Adjust Y Adjust General Information This function sets the vertical position of the first printable area print start position Changes are written to the EEPROM The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 T
102. l go ON LINE The operator panel displays the following message ON LINE HEX DUMP To exit Hex Dump power OFF the unit Hexadecimal Codes US ASCII OL400 410ex 96 01 30 11 1 210 01012 27 39 S 28 40 T 22 a U 2A 42 2B 43 W OL400 410ex 96 01 30 Drum Counter Reset Drum Counter Reset General Information The drum counter should be reset when the image drum is replaced This message will be displayed on the operator panel when the image drum should be replaced CHG DRUM The counter MUST be reset to clear this message The drum count is NOT the same as the page count or the drum count total Procedure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press ENTER C
103. lace of the standard expanded memory board The optional board contains 2 Mbyte of RAM However up to 4 Mbyte of RAM in 1 Mbyte increments can be installed providing up to 5 Mbyte of total RAM in the OL410e The OL410e PS utilizes 2 Mbyte of standard Random Access Memory RAM 1 Mbyte is on the main control board 1 Mbyte is on the PostScript Board The PostScript board will accept and additional 3 Mbytes of RAM providing up to 5 Mbyte of total RAM in the OL410e PS A universal letter cassette is included with each printer Legal executive and A4 trays are available The printers will print on a variety of paper types labels and transparencies OL400 410ex 96 01 30 1 2 Product Specifications 1 2 1 2 01 1 2 02 1 2 03 1 2 04 1 2 05 1 2 06 1 2 07 1 2 08 PRODUCT SPECIFICATIONS Print Specifications Exposure Method Stationary LED Head Development Method Dry Electrophotography Print Speed Continuous Print 4 sheets per minute Warm up Time Approximately 60 seconds with standard memory Approximately 90 seconds with the memory expansion board installed Print Resolution Standard Printing Mode 300 x 300 dots inch Enhanced Printing Mode OL410e and OL410e PS in HP LaserJet III mode 300 x 1200 dots inch 600 dpi Class Printing Symbol Sets 40 Symbol Sets Paper Feed Method Automatic Feed Manual Feed Paper Delivery Methods Face down Face up Interface Capabilities OL400e OL410e Interf
104. ller gear YES _ Is the image drum cartridge installed properly NO Properly install the image drum cartridge YES Clean the inlet sensor on the power supply board OL400 410ex 96 01 30 RAP 04 Paper Exit Jam RAP 04 Paper Exit Jam START Does the paper exit jam occur as soon as the printer is powered ON YES NO Is the paper on the outlet sensor plate YES Remove the paper NO Refer to Section 4 4 06 of this Service Handbook Does the outlet sensor plate move freely when touched NO Replace the outlet sensor plate YES Replace the power supply board Is the face up stacker drawn out or pushed into the printer completely NO Draw the face up stacker out of the printer completely then push it into the printer completely YES Replace the outlet roller assembly OL400 410ex 96 01 30 RAP 05 Paper Size Error RAP 05 Paper Size Error START Is the paper used designed for use in laser printers NO Use paper designed for use in laser printers YES Do inlet sensor plates 1 and 2 operate properly move freely when touched NO Clean the inlet sensor on the power supply board or replace the inlet sensor plate YES Does the outlet sensor plate move freely when touched NO Clean the outlet sensor on the power supply board or replace the outlet sensor plate YES Replace the power supply board Exit Roller Sensor Plate _ LE Transter Rollar Pap
105. lletins TSBs contain technical information developed after product release Firmware updates part number changes and procedural changes are some of the subjects covered by these bulletins The TSBs are distributed through Okilink II Refer to the Service Center Reference Guide for information on accessing Okilink II OL400 410ex 96 01 30 4 4 Troubleshooting Tips Preliminary Checks 4 4 TROUBLESHOOTING TIPS Preliminary Checks Preliminary Checks Is the printer operated under the proper ambient conditions Is the paper being used made specifically for xerographic printing Have the toner cartridge and image drum been replaced as recommended Has the image drum cartridge been installed properly Are the correct software printer drivers being used Is OKIDATA toner being used OL400 410ex 96 01 30 4 4 02 Tips For Preventing Image Problems 4 4 02 Tips for Preventing Image Problems Do not let anything touch the surface of the image drum NEVER expose the image drum to direct sunlight Do not touch the fusing unit Oil from your skin can cause fusing temperature variation Do not expose the image drum to light for more than five minutes OL400 410ex 96 01 30 4 4 03 Common Problems 4 4 03 Common Problems A TONER SNS or TONER LOW message appears on a new printer Customers may experience a TONER SNS or TONER LOW message with a brand new printer This may occur even though a
106. mately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Continuous Print Test Continuous Print Test General Information The continuous print test allows the service technician to check print quality over an entire page The unit will print a standard ASCII code pattern shifting characters one position to the right on subsequent lines Print at least five pages of this test before exiting When exiting this test printing will not immediately stop The print buffer must empty Procedure To run the continuous print test perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press ENTER C
107. ne Operation Panel Control Operation Panel Functions Sensor Control nn Print Electrophotographic Processing Action LED Array Fuser Lamp Operation Registration Motor Drum Motor DC Fan Operation FN Adj 4 2 2 wr a A A DH a D OL400 410ex 96 01 30 Reception Control Main Controller Board Reception Control As data is received from the host system the CPU sets the BUSY P signal to ON and reads the parallel data lines DATA 1 DATA 8 The I PRIME signal Enable Disable of the parallel interface port can be specified through the menu The serial data from the host system is received by the built in serial controller of the microprocessor Both the parallel and serial interface ports can receive data The port that receives data first will be activated OL400 410ex 96 01 30 Command Analysis Processing Main Controller Board Command Analysis Processing The OL400e emulates the HP LaserJet Series The OL410e emulates the HP LaserJet Series The OL410e PS emulates the HP LaserJ
108. nts 14 4 14 4 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 8 0 8 0 8 0 40 40 40 40 40 ABCDEFghijkl01234 ABCDEFghijkio1234 ABCDEFghijkl01234 ABCDEFghijkl01234 ABCDEFghijkl01234 4 ABCDEFghijkl01234 amp ABCDEF ghijkW1234 amp ABCDEFg ijkID1234 5 4 ABCDEFghijkl01234 amp ABCDEFghijkl01234 ABCDEFRghijkl01234 amp ABCDEFghijkl01234 amp _ ABCDEFghijkl01234 amp N _ ABCDEF ghijki01234 amp MI HP and LaserJet are registered trademarks of Hewlett Packard Company Swiss and Dutch are trademarks of Bitstream Inc OL400 410ex 96 01 30 Font Sample Test OL410E Font Sample test OL410e OL400 410ex 96 01 30 OL410e LED PAGE PRINTER HP LaserJet III Emulation Font Font Orient Font Name Style Weight Pitch Point Num of ID Print Sampl HP LJ III Resident Fonts 1000 P X Courier fixed scale 55 0 meDEFghijkl01234 5 5 1001 P X Courier Bold fixed scale 55 01 wcDEFghijk101234 amp 1002 P X Courier Italic fixed scale 5S 01 acDEFghijkl01234 amp 1003 Ps Courier Italic Bold fixed scate 55 10 meDEFghijk101234 amp ji 1004 P Times prop scale 600 A amp CDEFghijkl01234 5 amp 1005 P Times Bold prop scale 60 0 sBCDEFg ijKIO1234 amp 1006 P Times Italic prop scale 6010 ssCDEF ghijkl01234 amp 1007 P Times Italic B
109. o covered in TSB 5616 Refer to Section 3 of this Service Handbook for more cleaning information Symptoms Light print Splotchy print Fuzzy print White spots where there should be black Solutions Clean the LED every time the toner cartridge is changed Use the LED lens cleaner pad included with the new toner cartridge A lens cleaner pad may not always be available The LED may be cleaned by following the procedure listed below Locate a soft cotton swab Locate isopropyl alcohol 90 Follow all direction and cautions for use on the container Apply a small amount of alcohol to the cotton swab Gently move the swab across the face of the LED lens Use a clean section of the swab on each pass Move the swab in one direction Lift the swab from the lens surface between each pass Apply ONLY enough pressure to remove loose toner DO NOT scrub or scratch the LED DO NOT allow alcohol to spill or drip inside the printer on any components or onto the image drum OL400 410ex 96 01 30 4 5 Abnormal Output Output Samples amp Repair Procedures 4 5 ABNORMAL OUTPUT Output Samples Light or faded output Black output Blank output Refer to RAP 08 Refer to RAP 09 Refer to RAP 10 Vertical black streaks Missing output Vertical white streaks Refer to RAP 11 Refer to RAP 13 Refer to RAP 15 Preliminary Checks The OL4xxe printers will experience poor print quality if the image drum area is not kep
110. oard When the cover open state is detected the 38 vdc is turned off Turning the 38 vdc off disables all high voltage outputs The high voltage power circuit generates the voltages listed below 1 3 Kvde applied to the charging roller 300 vde applied to the developing roller 450 applied to the toner supply roller 1 6 Kvdc applied to the transfer roller 500 vdc applied to the cleaning roller OL400 410ex 96 01 30 2 3 05 Fusing Unit 2 3 05 Fusing Unit The fusing unit consists of a halogen lamp a fusing roller a thermistor and a thermostat An AC voltage from the power supply board is applied to the halogen lamp under the control of the HEAT ON signal from the main controller board This AC voltage is applied to the 400 watt halogen lamp The main controller board controls the fusing roller temperature via the thermistor and regulates the fusing roller temperature at 150 degrees Celsius by switching the lamp ON OFF If the roller temperature rises abnormally the thermostat in the fusing unit will cut the AC voltage supply OFF OL400 410ex 96 01 30 2 3 06 Registration Motor 2 3 06 Registration Motor The registration motor is a DC stepping motor 48 steps rotation This motor drives the hopping roller and the registration roller via two one way clutches The direction that the motor turns determines which clutch is activated OL400 410ex 96 01 30 2 3 07 Drum Motor 2 3 07 D
111. old prop scale 60101 sCDEFghijkl01234 amp 1008 Univers prop scale 6019 scDEFghijklO1234 amp AE 1009 P X Univers Bold prop scale 6010 asCDEFghijkIO1234 amp AE 1010 P Univers Italic prop scale 60101 ascOEFghijklO1234 amp 1011 P Univers Italic Bold prop scale 6010 ABCDEFg ijKIO1234 amp 1012 LN Printer 16 66 85 40 ABCDEFghijklO1234 988 AEIOU i 1013 P USPS 21 prop 64 8 4 Card Fonts Permanent Soft Fonts HP and Laserjet are registered trademarks of Hewlett Packard Company Univers is registered trademark of Linotype AG and or its subsidiaries OL400 410ex 96 01 30 Font Sample Test OL410E PS Font Sample test OL410e PS 10e p PostScript Font Availabilitv List AdobeZansXMM AdobeSerifMM AvantGarde Book AvanitGarde BookOblique AvaritGarde Demi AvantGarde DeriOblique Bookman Darmi Bookman Cemiltalic EBookman Light Bogkman Lightitatic Courier Couner Bold Courier Bold Oblique Caurier Oblique Helvetica Helvetica Bold Halvetica BoldCOblique Halvetica Narrow Helvetica Narrow Bold Halvetica Narrow Bold Oblique Helvetica Narrow Oblique Helvetica Oblique NewCenturySchibk Bold NewGenturySehibk Belditalic NewCentunSchibk talic HewCentunySchlbk Homan Palatine Bold Palatino Boldltalic Palating ltalic Palatina Roman Symbol Timesz Bald Times Boldltalic Times Italic Times Roman ZapiChancery Madiumitalic ZapiDingbats OL400 4
112. oner sensor During a low toner condition the toner agitator will rotate continuously This causes the toner sensor to turn ON OFF as the image drum rotates The operator panel will then display the TONER LOW message During an unevenly distributed toner condition the toner agitator will rotate until the toner is distributed sufficiently This causes the toner sensor to turn ON OFF for only a few image drum rotations The operator panel will not display an error message since this is normal printer operation If the toner sensor remains activated ON the operator panel will display the TONER SNS message Customers may experience a TONER SNS or TONER LOW message with a brand new printer This may occur even though a new toner cartridge and drum have been installed This can occur for the first 30 pages Between 30 and 200 pages the CPU will turn OFF the toner sensor This will eliminate the message on the LCD After 200 pages the printer will begin checking for proper operation of the toner sensor flag Customers should use the printers for at least 30 pages The TONER SNS or TONER LOW messages do not cause any print quality problems The unit is in NO danger of suffering any damage If the problem persists for more than thirty pages customers are directed to contact a service center for warranty repair This information is documented in TSB 5604 OL400 410ex 96 01 30 2 5 03 Paper Path 2 5 03 Paper Path
113. oo long 3 Too short 1 Check paper in tray 2 Check to see if more than one sheet was fed 3 Open then close the cover 4 Printing will continue OL400 410ex 96 01 30 Front Panel Messages Jam Cover Open EEPROM ROM Card Front Panel Messages Jam Cover Open EEPROM ROM Card LED is NOT lit ejecting JAMn jam cause 1 Paper too long 2 Paper too short Category LCD Message Problem Solution Jam Error TRAYn A jam occur during 1 Verify that paper is in Input JAM paper feeding from the cassette open and LED is NOT lit Tray n then close the cover If the error occurs frequently refer to RAP 02 Jam Error TRAYn After feeding paper 1 Open the cover and Feed JAMn from Tray n a jam remove the paper then LED is NOT lit occurred close the cover JAMn Location of jam 2 f the error occurs 12 IN WRITE time2 frequently 2 WRITE OUT refer to RAP 03 3 time3 32 IN WRITE TIME at ejection Jam Error PAPER A jam occurred 1 Open the cover and Exit JAMn during paper remove the paper 2 Close the cover 3 If the error occurs frequently refer to RAP 04 inserted or removed EEPROM Error ENGINE A model information Engine EEPROM is being RESET NG error or revision initialized LED is NOT lit error was found ROM Error EEPROM A Program ROM MENU is being reset to RESET NG revision check error factory defaults LED i
114. opies The operator panel displays the following message DRUM CNT RESETTING The unit will go ON LINE The operator panel displays the following message OL400 410ex 96 01 30 ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Operator Panel Menu Enable Disable Operator Panel Menu Enable Disable General Information This function enables or disables the operator panel menu functions When this function is DISABLED all control panel buttons except ON LINE are disabled The default is for the operator panel to be enabled Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE Press ENTER
115. opies The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message CONT PRT PRINTING Press ON LINE to end the continuous print test The operator panel displays the following message CONT PRT BREAKED Several pages will print after you press ON LINE The print buffer must emply OL400 410ex 96 01 30 The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Serial Interface Loop Test Serial Interface Loop test General Information The serial loop test checks the functions of the serial interface without connecting the unit to a computer Data is sent and received through the connector The test runs independently of the Menu Level 2 interface selection Procedure To run the serial interface loop test perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel You must have one of the following 9 pin loopback test connector or 9 to 25 pin adapter and 25 pin loopback test connector Place the 9 pin loopback test connector or the 9 to 25 pin adapter and 25 pin loopback test connector on the serial port The configuration is shown below TD E RD 3j RTS 4 5 8 ssp 11 DTR 20 DSR 6
116. or panel Press ENTER The message shown below will be displayed on the operator panel WARM UP The message shown below will be displayed on the operator panel CONT PRT PRINTING Printing will begin To stop the Continuous Print Test press ON LINE 9 PORSTUVWAYS abedet kirmoparetuvexve Irete ABCDEFGHIJKLIMMOPORI Ta 1 1 i Be pa ta ps EVENT l Dee lt gt ADCDE P Mz5 amp 19 FGHT TX gt 4 5 1 EASRA fee STIVARYS INI 1 85 5 1 9 WEZ Tabedefghi Jo saa Utes jen Tabcdefghi ri a i 1 u 4 NT CORPGRIJKLMNO 1 fir Imoparatuvexys abodetghijkinnopqra uvwxys 7 012345 L abcdefghi klmnopqretuvwxyz 17 1 e 0123456 Tabedefohijkimnopqratuvwxyz 1 44 701234567 188888 701234567899 abedefghi f idi M eb des DEP 01 e 022345698 sbedefqi Ad eee i abodet l 94 7 0121456700 amp 5 C1234556789 159 0123456789 1 amp e 0123456788 4 b eg a 1 5 0123486789 1 012 456 991 4 gt
117. ortional B Dutch Compressed B Dutch Bold Compressed B Dutch Italic Compressed B Dutch Proportional F Dutch Bold Proportional F Dutch Italic Proportional F Dutch Proportional B Dutch Compressed B NOTE cpi Characters Per Inch OL400 410ex 96 01 30 1 3 Paper Specifications 1 3 PAPER SPECIFICATIONS CAUTION All paper all types should be designed for xerographic printing Envelopes labels and transparencies should only be fed from the top paper tray or manually Use the face up paper ejection path DO NOT use the optional second paper feed mechanism for these items 1 3 01 Paper Types Letter Size 8 5 x 11 216 mm x 279 mm Feed Automatic or Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 Legal Size 8 5 x 13 216 mm x 330 mm 8 5 x 14 216 mm x 356 mm Feed Automatic with optional paper tray Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 Executive Size 7 25 x 10 5 184 mm x 267 mm Feed Automatic with optional paper tray or Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 A4 Size 8 27 x 11 69 210 mm x 297 mm Feed Automatic with optional paper tray Weight Minimum 16 lbs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 165 75 g m2 A5 Size 5 83 x 8 27 148 mm x 210 mm
118. ow these steps Go to the RAP Index Find the RAP which is associated with the printer s problem Go to the appropriate RAP All RAPs begin with a START statement followed by questions or another type of statement Rap Description 1 Printer Does Not Initialize 2 Paper Input 3 Paper Feed 4 Paper Exit 5 Paper Size Error 6 Fuser Unit Error ERROR 71 0 7 Fan ERROR 70 8 Light or Blurred Output 9 Dark Background 10 Blank Output 3 11 Vertical Black Streaks 12 Evenly Spaced Repeating Marks 13 Missing Print 14 Poor Fusing 15 Vertical White Streaks OL400 410ex 96 01 30 RAP 01 Printer Does Not Initialize RAP 01 Printer Does Not Initialize START Power OFF the printer then power the printer ON Are all 8s displayed on the operator panel NO YES Is the AC cable properly connected YES Goto STEP 1 NO Correctly connect the cable Does INITIALIZING appear on the LCD display NO Replace the main control board YES 15 the ON LINE emulation message displayed on the LCD display YES End of procedure NO Replace the main controller board CECENE m usv 28V F3 125 3 15A 250 V 315 STEP 1 Is 5vdc present between pins 26 and 14 GND of CN7 on the main controller boar
119. pany OL400 410ex 96 01 30 OL400 410ex 96 01 30 Sample Menu OL410E PS OL400 410ex 96 01 30 Sample menu OL410e PS Sample Menu OL410e PS Smoothing Do Jam Recovery Do Start Page Allow Job Reset Manual Timeout Wait Timeout Font Cache Auto Tray Switch Error Report Job Switch Paper Size 1 Darkness Tray 2 Feeder Power Saving Disabled Media Type RS232C Serial Tray 1 Flow Control DTR HI Polarity Tray 2 Baud Rate 9600 Feeder Data Bits 8 Parity No RS422 Port LocalTalk 5 RS422 Serial Baud Rate 9600 Data Bits 8 Parity None PostScript Version 2014 105 Program ROM F W 47 English RAM Size 2097152 Adobe Memory Booster Adobe PostScript Adobe PostScript Adobe Memory Booster end the PostScript Logo are registered tredemarku of Adobe Systems Inconporsted which mey be registered In certain jurisdictions AppleTalk a trademark ef Apple Computer inc OL400 410ex 96 01 30 4 8 05 Demo Page Print 4 8 05 Demo Page Print The Demo Page provides a sample of the capabilities of the printer To perform the Demo Page Print follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to take the printer OFF LINE Press NEXT for 3 seconds The Demo Page will be printed in approximately five seconds Once printing is complete the printer will be OFF LINE Press ON LINE to place the printer ON LINE OL400 410ex 96 01 30 Demo
120. powered ON YES Step A NO Is the paper on the paper sensor plate YES NO NO Remove the paper Is the paper sensor plate operating normally moves freely when touched NO YES Replace the paper sensor plate Replace the power supply board Has the paper reached the paper sensor plate NO YES NO Is the registration roller rotating NO Replace the one way clutch YES Refer to Section 4 4 06 of this Service Handbook Is the image drum cartridge installed properly NO Properly install the image drum cartridge YES Verify that the manual feed paper guide is properly closed Has the paper reached the outlet sensor plate YES Isthe outlet sensor plate operating normally NO Replace the outlet sensor plate YES Clean the outlet sensor on the power supply board or replace the power supply board Go to Step A Is the drum rotating NO Is connector CN2 on the main controller board properly connected NO YES OL400 410ex 96 01 30 Connect connector CN2 properly Is the coil resistance of the drum motor normal 32 ohms YES YES NO Replace the drum motor YES Replace the main controller board Is the transfer roller rotating properly NO Check the transfer roller gear CAUTION Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output Are the fusing unit rollers rotating NO Replace the transfer ro
121. pped toner and dust Clean inside and around the printer with a vacuum cleaner designed to pick up toner when necessary CAUTION If you use a vacuum cleaner that does not have a toner filter you may severely damage the vacuum Cleaner Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output OL400 410ex 96 01 30 3 4 02 Printer Unit 3 4 02 Printer Unit Clean the inside of the unit with a vacuum cleaner designed to handle toner If you use a vacuum cleaner that does not have a toner filter you may severely damage the vacuum cleaner Be sure to thoroughly vacuum around all sensors CAUTION Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output OL400 410ex 96 01 30 3 4 03 Covers 3 4 03 Covers Clean the covers using a soft lint free cloth and an all purpose cleaner OL400 410ex 96 01 30 3 4 04 LED Head Unit 3 4 04 LED Head Unit Note The information in this section is also covered TSB 5616 Refer to Section 4 of this Service Handbook for additional troubleshooting information The LED head unit should be cleaned when any of the following occur A new toner cartridge is installed Vertical white lines or stripes voids and or light printing appear on the output Light print Splotchy print Fuzzy print White spots
122. requires optional RAM for 1 MB setting FONT PROT OKI600 AUTO OFF 100 KB to 3 1MB Reserves a section of memory for downloading fonts improves printing speed by saving previously created fonts Will take memory away from total print buffer and REC BUFF 300DPI AUTO OFF 100KB to 3 6MB AUTO OPERATION AUTOCONT OFF ON If ON software or data error will cause printer to display error message then continue to print Set Off printer will stop printing press RECOVER to continue AUTOEJCT OFF 15 SEC 30 SEC 1 MIN When set to other than Off if printer doesn t receive data within the set time 15 Sec 30 Sec or 1 Min current page will print and eject Meant for use with software that doesn t issue Form Feed command at end of last page When Off printer won t print last page without a Form Feed DARKNESS CONTROL DARKNESS 0 1 2 2 1 Control print density Negative values lighten positive values darken OL400 410ex 96 01 30 POWER SAVING PWR SAVE ENABLE DISABLE Enable reduces power consumption 8 minutes after printer stops receiving data fuser heating element shuts off after 12 additional minutes fan shuts off When printer receives more data fuser warms up before printing begins Disable fuser and fan are always on printer is ready to print at all times TONER SAVING OL400e TNR SAVE DISABLE MEDIUM
123. ront Panel Messages Normal Daily Status Front Panel Messages Normal Daily Status Category LCD Message Problem Solution Daily Status ON LINE HP IIP The printer is ON LINE READY lit The printer is ON LINE READY flashing The printer is going from ON LINE to OFF LIN Normal operation Daily Status OFF LINE LED is NOT lit The printer is OFF LINE The printer is OFF LINE The printer is OFF LINE DATA The printer is ON LINE and data is being processed READY lit Unprinted data is in the buffer READY flashing Data is being received Normal operation Daily Status HP II P Displayed below first line messages Indicates the current printer emulation Normal operation Daily Status HEX DUMP Displayed below first line messages Indicates Hex Dump Mode Normal operation Daily Status CPYnn mm Displayed below first line messages The number of copies being printed is displayed two or more Normal operation OL400 410ex 96 01 30 Daily Status PWR SAVE Displayed below first line messages The printer is in the power save mode Normal operation Daily Status TONERLOW Displayed below first line messages Toner is running out Printing can be stopped or normal operation can be continued Replace the toner cartridge Daily Status CHG DRUM Displayed below first line mes
124. rum Motor The drum motor is a DC stepping motor 48 steps rotation This motor is the main drive motor of the printer OL400 410ex 96 01 30 2 3 08 LED Head 2 3 08 LED Head Image data for each dot line is received by shift registers and latch registers The 2 560 LEDs are activated to radiate the image data onto the image drum OL400 410ex 96 01 30 2 4 Printing Process General Information 2 4 01 PRINTING PROCESS General Information Hopping and feeding are controlled by a single registration motor Turning the registration motor in the A direction drives the hopping roller Turning the registration motor in the B direction drives the registration roller idle Gear Registration Motor Registration Roller Hopping Roller Registration Gear Hopping Gear The registration gear and hopping gear contain one way bearings Turning each of these gears in the reverse direction will NOT turn the corresponding roller The following is too big OL400 410ex 96 01 30 Paper eject roller Paper eject Power supply LED head Power supply Image data Printing Process Diag Power Doctor supply blade Bias voltage Cleaning Toner Developing roller 1 Cleaning supply roller Outlet Us Sensor init Sensor 1 Power Paper supply i registration supply Fuser Pressure Power T Role el eo Hopping qmm Paper Foo Paper Hopping
125. s NOT lit occurred Cover Open COVER OPEN The upper cover 1 Close the cover to LED is NOT lit wasopened release the error display 2 Replace the main controller board Card Error CARD Card Check found 1 Remove the card FORMAT an error 2 Power OFF the LED is NOT lit printer 3 Power ON the printer Card Error CARD During power ON Power OFF then ON to ERROR the card was recover from the error OL400 410ex 96 01 30 Front Panel Messages Controller Errors Front Panel Messages Controller Errors Category LCD Message Problem Solution Controller Error ERROR nn An error occurred 1 Power OFF then ON with controller board to recover from the error LED is NOT lit 2 If the problem remains use the following solutions Controller Error ERROR 10 An error was Replace the main detected by the controller board program ROM check Controller Error ERROR 20 An error was Replace the main detected by the font controller board ROM check Controller Error ERROR 30 An error was Replace the main detected by the controller board resident RAM check Controller Error ERROR 40 An error was Replace the detected by the EEPROM Replace the EEPROM check main controller board Controller Error ERROR 50 An Font Card error 1 Verify that he Font was detected Card is properly connected 2 Replace the Font Card if the problem continue replace the main controller board Controller Error ERROR 60
126. sages A fault occurred in the toner sensor Printing can be stopped or normal operation can continue Replace the image drum cartridge After replacing the image drum cartridge reset the drum counter Daily Status TONERSNS Displayed below first line messages A fault occurred in the toner sensor Printing can be stopped or normal operation can continue Replace the image drum cartridge Replace the power supply board Daily Status THHHHHHHE LED blinking Displayed below first line messages represents the message registered by the LCD down load command Daily Status PRINT DEMO LED blinking The demo page is being printed READY flashing Executed by key operation OL400 410ex 96 01 30 Daily Status PRINTMENU The current menu settings are being printed READY lit Executed by commandREADY flashing Executed by switch Daily Status PRINT The installed fonts FONTS are being printed LED blinking Daily Status PRINT The print cleaning CLEANING process is being LED blinking executed Daily Status PRINTING The printer is HP II P printing Daily Status WARM UP The printer is warming up After warming up is completed the printer will go ON LINE After initialization the printer becomes ready to receive data Daily Status 88888888 This message is Normal Operation 88888888 displayed at power ON When the printer is
127. ssette 4 4 05 Audible Noise Input Jams from Paper Cassette NOTE The information in this section is also covered in TSB 5609 FCO 8127 Symptoms The unit squeaks and groans when paper is fed into the printer Paper jams when being fed from the paper cassette Cause The paper separator frame inside the paper cassette Squeaks are caused by the paper separator frame rubbing against the paper cassette Groans are caused by the separation rubber of the paper separator frame The separation rubber is either deformed or does not fit properly Solution Okidata FCO Kit 8127 P N 58235501 This kit includes grease a spring a separation rubber TSB 5609 and an installation instruction sheet The grease lubricates the assembly The spring provides more side to side pressure The separation rubber is trimmed to a more appropriate size It is also more securely attached to the new paper separator frame Remove the paper cassette and follow the instructions in the FCO Kit 8127 OL400 410ex 96 01 30 4 4 06 Pinch Roller Clip Problems 4 4 06 Pinch Roller Clip Problems NOTE The information in this section is also covered in TSB 5613 Symptoms Paper Feed Jams Paper jams occur at or near the registration roller The leading edge of the paper in most cases stops under the drum unit Print Registration Errors The printed page does not begin at the top of form In some cases the print shifts down from the
128. stration Toner niat Sensor Sensor 2 Roller OL400 410ex 96 01 30 Side View Image Drum Unit Eject Roller Fusing Roller LED Head Toner Cartridge Inlet Sensor 1 Hopping Roller Outlet Sensor Transfer Roller Registration Roller Paper Cassette Pressure Roller Inlet Sensor 3 OL400 410ex 96 01 30 Inlet Sensor 1 Inlet Sensor 1 Inlet sensor 1 detects the leading edge of the paper and regulates the timing of switching from the hopping operation to the feeding operation This sensor also controls the timing of the paper feed process and the paper size according to the paper detection time and running time Refer to Sensor Diagram for exact location OL400 410ex 96 01 30 Inlet Sensor 2 Inlet Sensor 2 Inlet sensor 2 detects the form width Refer to Sensor Diagram for exact location OL400 410ex 96 01 30 Inlet Sensor 3 Paper Sensor Inlet Sensor 3 Paper Sensor Inlet sensor 3 detects the leading edge of the paper and controls the timing of the paper feed process This sensor is also referred to as the paper sensor Refer to Sensor Diagram for exact location OL400 410ex 96 01 30 Outlet Sensor Outlet Sensor The outlet sensor controls the paper feed and size based on the time the sensor detects the paper and the time of passage of the paper Refer to Sensor Diagram for exact location OL400 410
129. t clean It is very important to clean the contact assembly in this area When viewing the printer from the front the contact assembly is on the left Refer to the diagram for reference points Use Contact Kleen P N 51802301 to clean the contacts The information on these pages is provided in Technical Service Bulletin 5607 Overall Light Print Clean contacts 3 and 5 Verify that the toner supply is adequate Verify that the Menu Darkness setting is appropriate OL400 410ex 96 01 30 Refer to RAP 08 Black Page Clean contact number 6 Refer to RAP 09 Gray Shading or Banding Clean contacts 1 and 2 Verify that no toner is spilled Verify that the drum is good Refer to RAP 09 Black Dots Or Specks Clean contacts 1 and 3 Verify that no toner is spilled Verify that the drum is good Refer to RAP 11 OL400 410ex 96 01 30 4 6 Error Messages Using The Error Message Charts 4 6 ERROR MESSAGES Using the Error Message Charts The Error Message Charts provide the information listed below Message displayed on operator panel Description of the error message Possible solution to the problem The major groups of error messages are listed below Daily Status Paper Messages Cover Open Buffer Overflow Errors Interface Errors Paper Size Errors Jam Errors EEPROM Errors ROM Errors Card Errors Controller Errors OL410e PS Messages OL400 410ex 96 01 30 F
130. t fonts This occurs when either the menu or print fonts is run after a demo page is printed This problem is related to the firmware Firmware revision 2 14 or later will correct the problem The paper tray will NOT stay in the unit Check the two tabs in the base assembly These tabs hold the paper tray in place If they are broken replace the left and right cassette guides OL400 410ex 96 01 30 4 4 04 Audible Roller Noises 4 4 04 Audible Roller Noises NOTE The information in this section is also covered in TSB 5608 FCO 8126 Symptoms The unit squeaks and squeals whenever the rollers in the unit are turning Cause The copper frame ground clip of the fuser pressure roller requires lubrication When viewing the printer from the front the clip is on the right hand side Solution Lubricate the clip To access the clip disassemble the unit to the fusing unit assembly Refer to Section Three of this Service Handbook for disassembly information Apply a very small amount of Dow Corning Molykote HP 300 grease to the face of the ground clip where the clip contact the fuser pressure roller DO NOT OVER LUBRICATE Excess lubricant will attract toner and could cause problems Assemble the unit Okidata FCO Kit 8126 P N 58235401 includes the grease and instructional diagrams Each kit contains enough grease for many applications OL400 410ex 96 01 30 4 4 05 Audible Noise Input Jams From Paper Ca
131. t image formed on the image drum surface is developed into a visible image Developing takes place when contact is made between the image drum and the developing roller As the toner supply roller rotates toner is absorbed into the sponge type roller material A charged particle will be attracted to a particle having a MORE POSITIVE charge than its own JODY TT TTT 777 Toner Bee 750 100 750 750 Image drem Sa ye Exposed Exposed part part The developing roller surface is charged to 300 vdc and the toner supply roller is charged to 450 vdc Since the development roller is charged more positive than the toner supply roller the toner on the toner supply roller is attracted to the developing roller The toner on the developing roller contacts the doctor blade forming a thin coat of toner on the developing roller surface Doctor Blade Charge Roller Toner i Supply Developing Roller Roller The exposed portion of the image drum contains a more positive charge than the development roller 100 vdc vs 300 vdc Therefore toner is attracted to the exposed areas of the image OL400 410ex 96 01 30 drum making the electrostatic latent image visible Bias voltages are supplied when the coveris closed Toner Supply Base NOTE The toner supply roller and the developing roller are supplied with the bias voltages required during the developing process The
132. t of Printer Page Memory Factory Menu Settings User Selected Menu settings To print the Menu follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to place the printer OFF LINE Press PRINT MENU Print Font for 1 second The message PRINT MENU will appear on the operator panel The Print Menu Test will print Once printing is complete the printer will be OFF LINE Press ON LINE to place the printer ON LINE OL400 410ex 96 01 30 Sample Menu OL400E Sample menu OL400e Sample Menu OL400e OL400e LED Page Printer Program ROM P W 01 13 A00 FONT 01 00 Page Memory 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Category Item Factory User Common PRINTER LANGUAGE EMULATE HPIIP HPIIP TRAY SELECT PAPER IN TRAY TRAY PAPER SIZE TRAY LETTR LETTR MANUAL LETTR LETTR COPIES COPIES 1 1 HP LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC RESDENT RESDENT FONT No I000 1000 SYMBOL Roman 8 Roman 8 HP CART NONE NONE PAGE LAVOUT ORIENT PORTRT PORTRT LINES PG 60 LNS 60 LNS A4 WIDTH 78 COL 78 COL BLNKSKIP OFF OFF Common HOST I F HOST I F AUTO IF AUTO IF Level 2 MEMORY USAGE REC BUFF B KB 8 KB AUTO OPERATION AUTOCONT OFF ON AUTOEJCT OFF 15 SEC DARKNESS CONTROL DARKNESS 0 2 POWER SAVING PWR SAVE ENABLE DISABL
133. t source Appears if installed DLLSOFT Appears if loaded FONT NO 1000 to 1013 1000 to Select font by ID 1020 OL410e number see font print sample Prefix indicates font source l internal resident C card S soft font OL400 410ex 96 01 30 FONT CPI OL410e Appears if selected font is scalable fixed spaced 10 00 0 44 to 99 99 Select number of characters printed in a horizontal inch pitch when scalable font with fixed spacing is selected 0 01 mm increments Character height point size adjusts accordingly FONT HGT OL410e Appears if selected font is scalable proportional spaced 12 00 4 00 to 999 75 Select point size height of characters when scalable font with proportional spacing is selected 0 25 mm increments Horizontal spacing adjusts accordingly SYMBOL ROMAN 8 Roman 8 is the standard HP set HP CART OL410E amp 410e PS NONE F B HP font cartridge designations Select F or B to agree with software or select NONE PAGE LAYOUT ORIENT PORTRT LANDSCP LINES PG 60 LNS 5 to 128 Select number of LNS lines on page A4 WIDTH 78 COL 80 COL Use this option for A4 size paper to select 78 columns or condense 80 columns so characters will fit on a line BLNKSKIP OFF ON Set ON printer will ignore FF code when buffer is empty Sometimes Word for Windows will print an extra blank page OL400 410ex
134. tal is NOT the same as the drum count or the page count Procedure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS Omm Press MENU 1 Menu 2 The operator panel displavs the following message DRUM CNT TXX Press ON LINE to exit the engine maintenance mode The operator panel displays the following message OL400 410ex 96 01 30 ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 Drum Count Drum Count General Information The drum count is a calculation based on the number of rotations of the image drum It is NOT the same as the drum count total or the page count
135. te Paper Supply Sensor Plate Earth Comments RSPLInc 2 3 xx Part of 1 Part of 1 Part of 1 RSPL Option RSPL RSPL RSPL RSPL RSPL PCB OLCW 11 w o ROM Main Controller Board RSPL40 PCB OLCW 13 w o ROM Main Controller Board RSPL41 PCB OLPT w o ROM PostScript Cord Flexible Op Panel Plate Board Guide Fan Guide Cable IC EEPROM BR93LC46A RSPL410e PS RSPL RSPL RSPL RSPL RSPL410e OL400 410ex 96 01 30 B 2 05 Base Unit 2 Of 2 B 2 05 Base Unit 2 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N Description Comments DisassemblyPri 16 51709401 3PB4083 6144P1 Insulator RSPL 3 2 25 17 56412601 4YB4049 1776P1 Power Supply 120 V 3 2 25 17 56412701 4YB4049 1777P001 Power Supply 230 V OL400e Option RSPL400e 3 2 25 18 56730001 3PA4083 6090G1 Assembly Contact RSPL 3 2 25 19 56412801 4YB4049 7032P1 Transformer 120 V RSPL 3 2 26 19 56412901 4YB4049 7033P1 Transformer 230 V OL400e Option RSPL 3 2 26 20 50516301 4PP4083 6145P1 Holder Inlet RSPL 3 2 26 21 50924501 4PP4083 6153P1 Spring Support RSPL410e 3 2 27 22 50924401 4PP4083 6152P1 Spring Cassette Eject RSPL 3 2 27 23 51011201 3PP4083 6802G1 Guide Cassette L RSPL 3 2 27 24 51011301 3PP4083 6803G1 Guide Cassette R RSPL 3 2 28 25 51011101 1PP4083 6140P1 Plate Base RSPL 3 2 29 OL400 410ex 96 01 30 B 2 06
136. toner supply roller is charged to 450 vdc The developing roller is charged to 300vdc OL400 410ex 96 01 30 2 4 07 Transfer 2 4 07 Transfer The transfer roller is made of a conductive sponge material The roller keeps the paper in constant contact with the image drum Paper is placed over the image drum surface A positive charge opposite in polarity to the toner is applied to the paper from the reverse side Transter Roller Power Supply Unit A charged particle will be attracted to a particle having a MORE POSITIVE charge than its own A high positive charge is applied to the transfer roller by the power supply board This induced charge on the surface of the transfer roller is transferred to the paper when contact is made between the transfer roller and the paper The lower side of the paper is positively charged The negatively charged toner on the image drum is transferred to the upper side of the paper because of the positive charge on the lower side of the paper OL400 410ex 96 01 30 2 4 08 Fusing 2 4 08 Fusing After transfer the toner image is fused to the paper by heat and pressure The paper passes between the fusing roller and the pressure roller The fusing roller has a teflon coating and contains a 400 watt halogen lamp A thermistor which contacts the fusing roller maintains the fusing roller temperature at approximately 150 degrees Celsius A thermostat cuts off the voltage supply to
137. top of the page Print Skewing Printed pages may be visible skewed To verify follow this procedure Load paper in the cassette Take the printer OFF LINE Press PRINT FONTS The Print Fonts Test will print This test will dramatically show the skew if it is present Cause This problem is caused by a misalignment of the pinch roller clips on version B8 image drums The pinch rollers on the bottom of the drum unit provide the pressure needed to move the paper evenly through the registration rollers Misalignment is caused when the retaining clip slightly rotates towards the pinch roller The pinch roller is normally level but a rotated clip will tilt the roller Because of the tilt of the pinch roller uneven pressure will be applied to the registration roller Note the space between the edge of the retaining clip and the drum s outer ribbing Refer to the diagram Rough handling during shipping may cause the retaining clips to rotate To identify a version B8 image drum look at the white label on the left leading edge of the drum The first two characters of the drum lot number are the version OL400 410ex 96 01 30 Space between retaining clip and ribbing Solution To correct this problem follow this procedure Remove the image drum unit from the printer Turn the drum so the pinch rollers face up Be careful NOT to spill toner Do NOT touch the surface of the drum Touching the drum may cause permanent damage
138. troller Error ERROR FO Firmware Program 1 Replace the PROM Error 2 Replace the main controller board Controller Error ERROR F1 Firmware Program zi ie n Error same as FO error Controller Error ERROR F2 Firmware Program i is i Error same as FO error Controller Error ERROR F3 Firmware Program 2i is n Error same as FO error Controller Error ERROR F4 Firmware Program T is i Error same as FO error Controller Error ERROR F5 Firmware Program i is i Error same as FO error OL400 410ex 96 01 30 Controller Error ERROR F6 Firmware Program Error same as FO error Controller Error ERROR F7 Firmware Program d i Error same as FO error Category LCD Message Problem Solution Controller Error ERROR On An error occurred in 1 Power OFF the aaaaaaaa the controller printer LED is NOT lit n Exception Code aaaaaaaa Error Address 2 Power ON the printer 3 If the problem remains replace the main controller board Exception Codes Error Contents 1 Reserved 2 Reserved 3 Reserved 4 Address Error Exception Load Command Command Fetch 5 Address Error Exception Store Command 6 Bus Error Exception Command Fetch 7 Bus Error Exception Load Command Store Command 8 System Call Exception 9 Break Point Exception A Reserved Instruction Exception B Coprocessor Unusable Exception OL400 4
139. u level 1 and menu level 2 to factory defaults ALWAYS print the menu before resetting the EEPROM Procedure To reset the EEPROM perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press MENU 1 Menu 2 The operator panel displays the following message EEPROM RESET OL400 410ex 96 01 30 Press ENTER Copies The operator panel displays the following message for approximately 10 seconds WARM UP The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS OL400 410ex 96 01 30 EEPROM Reset Printer Does Not Initialize
140. upply Board Charge Roller 2 Image Drum OL400 410ex 96 01 30 2 4 05 Exposing 2 4 05 Exposing The image drum has four layers Carrier Transfer Layer CTL Carrier Generation Layer CGL Underlayer UL Aluminum Base The CTL and CGL make up the organic photo conductor layer OPC which is about 20 micrometers mm thick Image drum STL CaL UL Base 30mm When light from the LED head irradiates the image drum surface the light energy generates positive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the image drum The negative carriers flow into the aluminum layer ground OL400 410ex 96 01 30 LED head Charge roller LED head Image drum Image drum Paper The positive carriers moved to the CTL combine with the negative charges on the image surface accumulated by the contact charge of the charge roller lowering the potential on the image drum surface The resultant drop in the potential of the irradiated part of the image drum surface forms an electrostatic latent image on it The surface potential on this irradiated part of the image drum is approximately 100 vdc OL400 410ex 96 01 30 kom LED 750 Image drem surface J Ga ged par CFarged irradialed part hy ED OL400 410ex 96 01 30 2 4 06 Developing 2 4 06 Developing The electrostatic laten
141. y Library of Font and Macro Cards Courier Bold Courier Italic The powerful RISC based microprocessor of the Line Printer OL400 Swiss Bold OLA400e ensures fast printing of complex 01 400 Dutch Roman documents The very small footprint and quiet 01 400 Dutch Italic operation are a welcome addition to any desk OL400 Dutch Bold OLA00 Dutch Roman USPS POSTNET Bar Codes Free paper size allows printing on custom size When in Power Save standby it is actually silent Unum inm UTI paper Up to 4 Megabytes optional memory enhance graphics printing and DLL font capacity ju The OL400e gives you the clear advantage HP and LaserJet are registered trademarks of Hewlett Puckard Company Swiss and Dutch are trademarks of Bitstream Inc OL400 410ex 96 01 30 OL400 410ex 96 01 30 Demo Page Sample OL410E Demo Page sample OL410e OL400 410ex 96 01 30 Demo Page OL410e The OL410e prints your business documents quickly and quietly With HP LasereP compatibility you have instant access to a large base of business applications OLA10e s OKI600 mode printing provides superior print quality for text and graphics OL410e resident fonts include 8 HP LaserJet 11 Scalable fonts plus Scalable Courier Line Printer and USPS POSTNET fonts 12 scalable fonts by AGFA CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Univers Italic Univers Bold Univers Bold

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