TTP-2410M Pro/346M Pro/644M Pro TTP
Contents
1. 20 3 6 Replacing the Print head ADS Y vens 21 3 9 Replacing the Gap Black Mark Sensor Module 23 3 10 Replacing the Ribbon Rewind Spindle 25 3 11 Cutter Module Installation Option 26 3 12 Peel off Kit Installation Option eee reee eee 27 3 13 Internal Rewinding Kit Installation Option 32 4 TROUBLESHOOTING iii 35 4 T1 Comimon PFODIOMS AA 35 4 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 40 mend c 42 4 3 1 Print head Pressure Adjustment Knob 42 4 3 2 Print Head Burn Line Adjustment Knob 43 44 46 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview Front View 1 LED2. to 41 2410 346 Pro 644M Pro T TTP 246M Pro 344M Pro SC Bar Code Printer Service Manual 4 3 Adjustment Knob 4 3 1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment Because the printer s paper alignment is to the left side of mechanism different media widths require different pressure to print correctly Therefore it may require to adjust the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 42 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual 4 3 2 Print Head Burn Line Adjustment Knob The print head burn line adjustment knobs are used to fine tune the print quality for different thickness of media Turning the knobs adjusts the print head s burn line forward or backward as it relates to the platen roller Caution Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer Proceed with caution The print head burn line default is set for general purpose printing media plain paper a
3. 1 Open the printer right side cover 2 Refer to section 3 1 to remove the lower front panel 7 3 Plug the cutter mini DIN cable connector into the cutter peel off module connector The 4 Attach the cutter module to the front of the platen roller Align the cutter bracket screw holes to the screw holes that fix the lower front panel 5 Fasten the 2 screws at the cutter bracket to fix the cutter module to the printer mechanism EET 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 12 Peel off Kit Installation Option Peel off kit parts list Peel off module Internal rewinder Bearing Screw 1 dl 4 E ring ej ei Screw 2 _ om x Gear 1 Gear 2 Gear with spring 27 2410 346 644 Pro 246 344 Code Printer Service Manual 1 Refer to section 3 1 to remove the electronics cover 2 Fasten the screw 2 to fix the gear 1 Gear 1 position Screw 2 Gear 2 position Internal rewind hole Left side Bearing 5 Open the printer right side cover 28 2410 346 644 Pro 246 344 Code Printer Service Manual 6 Remove the dustproof cover from the internal rewind hole and put the bearing into it Internal rewind Bear hole
4. Set the correct label size Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the parameter of Shift Set the correct label size 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual RTC time is incorrect when reboot the The battery has run down Check if there is a battery on the main board printer MAA IE Check if the board is plugged in the right doesn t work connector power and ON Too tasi Turn off the printer and wait all LEDs are dark are blinking fast and turn the printer again Printhead pressure Is incorrect Please refer to the 5 2 chapter Ribbon installation is incorrect Please set the suitable density to have good Wrinkle Problem Media installation is incorrect print quality Print density is incorrect Make sure the label guide touch the edge of the Media feeding is incorrect media guide Gray line on the blank The printhaed is dirty Clean the printhead label The platen roller is dirty Clean the platen roller printer is Dump mode the printer 5 the The RS 232 setting is incorrect Re set the Rs 232 setting 39 2410 346 644 Pro 246 344 Code Printer Service Manual 4
5. The parameter Shift X in LCD menu is position is incorrect incorrect Missing printing on the left or right side of Wrong label size setup label 38 The ribbon encoder sensor connector is loose Fasten the connector Check the connector Clear the dust in the sensor hole by the blower Make sure that the media goes through the Peel sensor Plug the connect cable correctly The connector is loose Plug in the connect cable correctly f the label is moving to the right side please move the label guide to left f the label is moving to the left side please move the label guide to right Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU gt SELECT x32 DOWN N x6 gt SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver TSC TTP 245 Page Setup Graphics Stock Options About Media Settings Method Use Current Printer Setting 0 Type Labels With Gaps E Gap Height 3 00 mm Gap Offset 0 00 mm Handling Post Print Action Tear 2 Feed Offset 0 00 mm After Every Page Position Adjustments Vertical Offset 0 00 Interval
6. 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Print head pressure Z axis mechanism adjustment knob 2 Adjustable Ribbon guide plate Printer Parts Symptom to upper left direction MODEL NO 2410 Pro MODEL NO 24104 Pro WAR SERIAL N9 XXXXXXXNXXXXXX T TT il MI INPUT 115 230V 5 34 INPUT 1 230V 5 3A 50 60Hz This device complies with Part 17 of the FCC Rules This device complies wit 15 of the FCC Rules Operation is subject to the fo ving two conditions Operation is subject to the wing two conditions 1 This device may not harmful interference and 1 This device not cause i interference and 2 This device must t interference received 2 This device must accept any in erence received Exa m including interferenc iat may cause undesired operation including interference that may caus de
7. 6 Approved SD card manufacturers SanDisk Transcend Turn off printer power prior to plug in the PS 2 keyboard Plug the PS 2 keyboard again Make sure the keyboard Is fine Make sure if there is any BAS file downloaded into printer Reload the supply Clean the printhead Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob If the left side printout is too light please adjust the left side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the left side of the printout please adjust the pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure f the right side printout is too light please adjust the right side pressure adjustment knob to the higher index higher pressure to improve the print quality If the label thickness is more than 0 22 mm the print quality might be good enough please adjust the heater line adjustment screw counter clockwise to get the best print quality The release lever does not latch the printhead properly The cable between main PCB and LCD Check if the cable between main PCB and LCD L
8. Right side earing 7 Insert the internal rewind into the hole 29 2410 346 644 Pro 246 344 Code Printer Service Manual How to assemble e ring a Put E ring into E ring driver 4 7 b Put the E ring on roller niche c Use hammer to fix e ring and roller s Gear with spring E ring 2410 346 644 Pro 246 344 Code Printer Service Manual The Smarter Choice 10 Refer to section 3 1 to remove the lower front panel 11 Plug the peel off mini DIN cable connector into the cutter peel off connector and place the cable in the cable cavity The triangle mark on the connector must be at the upper side 12 Attach the peel off module to the front of the platen roller Align the peel off module screw holes to the screw holes that fix the lower front panel 13 Fasten the 2 screws at the peel off module to fix the peel off module to the printer mechanism Screw Screw 31 2410 346 644 Pro 246 344 Code Printer Service Manual 3 13 Internal Rewinding Kit Installation Option Internal rewinding kit parts list Label redirect front panel Internal rewinder Screw 1 101 E ring Screw 2 Bu Gear with spring 1 Refer to section 3 1 to remove the electr
9. check if adjustment then print the label again to check if wrinkle is gone wrinkle is gone 2 If the right side print head adjustment knob 2 If the left side print head adjustment knob level setting has been set to index 1 the lowest has been set to index 1 the lowest index pressure index please increase the left side please increase the right side print head print head pressure pressure 3 If the left side print head adjustment knob setting has been set to 5 the highest pressure index the wrinkle can t be avoid please rotate the both knobs back to setting 1 then rotate the Z axis mechanism adjustment knob clockwise for a few degrees and print again for fine tune the print head pressure distribution Use the wrench to Z xis mechanism unlock the bolt and adjustment knob adjust the knob after 1 SS the adjustment lock 2 the bolt correctly Note for step 3 Factory default setting the Z axis knob is rotated counter clockwise to the end of thread Turn the Z axis mechanism adjustment knob clockwise until you feel the knob touch the mechanism for the first adjustment If the wrinkle is still there please turn the Z axis mechanism adjustment knob clockwise about 1 4 circle each time for adjustment If the winkled direction is change from 7 adjusting the Z axis mechanism adjustment knob please turn the Z axis mechanism adjustment knob counter clockwise to avoid the wrinkle 7
10. indicators 2 LCD display 3 Front panel buttons 4 Paper exit chute 5 Lower front cover 6 Printer right side cover 2410 346 644 Pro 246 344 Code Printer Service Manual Interior View Ribbon rewind spindle Ribbon release button Ribbon guide plate Print head Platen roller Print head release lever Media guide bar Label roll guard Oo CO N O N Label supply spindle Ribbon supply spindle pply Sp 16 Damper Media sensor lock lever 2 axis mechanism adjustment knob k JI Print head pressure adjustment knob Anti static brush OD Ribbon sensor N Media sensor Label guide 17 18 2410 346 644 Pro 246 344 Code Printer Service Manual Rear View 6 2 7 3 8 4 9 5 10 11 1 Fan fold paper entrance chute 2 Centronics interface Note 3 USB interface 1 SD card slot Ethernet interface and PS 2 interface are standard 4 RS 232C interface interfaces for TTP 2410M Pro TTP 346M 644 Pro 5 Power jack socket models Industrial model but optional for TTP 246M 6 GPIO interface Option Pro TTP 344M Pro models Economy model 7 SD card slot 2 GPIO interface card includes SD card slot Ethernet and PS 2 8 E
11. to remove the lower front panel 4 Remove 2 screws from the platen holder YA 4 pu OOO 4 I Screws a 1 9 5 out the holder roller assembly new roller assembly lt lt Platen roller assembly Holder 6 Reassemble the parts in the reverse procedures 2410 346 644 Pro 246 344 Code Printer Service Manual The Smarter Choice 3 7 Replacing the Stepping Motor 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect the stepping motor connector from the main board Stepping motor 3 Remove 2 screws the stepping motor bx Screws 4 Remove Replace the stepping motor 5 Reassemble the parts in the reverse procedures 20 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 8 Replacing the Print head ASS Y 1 Open the printer right side cover 2 Turn the two print head pressure adjustment knobs counterclockwise to lowest index to minimize the pressure applied to the print head 3 Disengage print head release lever 4 Remove the screw upon the print head mechanism DO c a Screw 5 Care
12. 0 SDHC CLASS 6 The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 2 ELECTRONICS 2 1 Summary of Board Connectors Main board Ji Description 1 Centronics port connector USB 30 5 232 5 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual ae RFID module connector Head open sensor connector T Head open sensor emitter 1 2 1 4 power EX MEME Head open sensor receiver 5222 5 3 3V Head open ao EN Gap and black mark A D 0 3 3V sensor receiver 4 0 4 1 Emitter on EH Black mark sensor emitter 4324 4V Emitter off Gap sensor emitter 4 0 4 1V Emitter on 2 4 4 Emitter off 1 4 0 4 1V Emitter Ribbon sensor peu ES E NENNEN sensor emitter powa pin 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual Ribbon encoder sensor 4 o emitter power pin Ribbon encoder sensor 4p 0 3 receiver 1 OV Cutter w
13. CD panel is dark and keys are not working Panel is loose secured not LCD panel is dark but The printer initialization is Turn OFF and ON the printer again the LEDs are light unsuccessful Initialize the printer LCD panel is dark and LEDs on but The LCD panel harness connector is the label is feeding 0086 forward The LCD panel harness connector is plugged upside down 37 2410 346 644 Pro 246 344 Code Printer Service Manual The Smarter Choice Ribbon encoder sensor doesn t work The connector is loose The ribbon sensor hole is covered with dust Peel sensor is not located on the correct position The connector is loose Ribbon end sensor doesn t work Peel sensor is not working Cutter is not working Label feeding is not The media guide does not touch the stable skew when edge of the media printing Label size is not specified properly Sensor sensitivity is not set properly The media sensor is covered with dust Skip labels when printing Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect The printing position of small label is incorrect The left side printout Wrong label size setup
14. TTP 2410M Pro 346M Pro 644M Pro TTP 246M Pro 344M Pro THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL 2410 346 644 Pro 246 344 5 he Smarter Chole TABLE OF CONTENT 1 FUNDAMENTAL OF THE SYSTEM riyanina 1 1 1 oo T 1 Z2 ELECTRONICS dette rri m AA rrr rire rrr 5 2 1 Summary of Board Connectors 5 2 2 Interface Pin ConfigurallOn 10 JS MECHANISIW us iiie 20 25 13 3 1 Remove Covers and the Lower Front Panel 13 3 2 Replacing the LCD Panel Module eee eee eere 15 3 3 Replacing the Power Supply 16 3 4 Replacing Multi interface Board 1 17 3 5 Hepiacitig the Board 18 3 6 Replacing the Platen Roller Assembly 19 3 7 Replacing the Stepping
15. close the cover Screws 2410 346 644 Pro 246 344 Code Printer Service Manual 3 Push the printer left side electronics cover toward the interface direction then take it out from the printer Please refer to the following pictures Electronics cover 4 Remove 3 screws from each hinge Be careful the right side cover may fall out from the printer Take out the right side cover from the printer Screws a Screws 6 Reassemble the parts in the reverse procedures 14 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 2 Replacing the LCD Panel Module 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect harness from the LCD panel module 3 Push two tabs to remove replace the LCD panel module LCD panel module LCD panel PCB assembly 5 Reassemble the parts in the reverse procedures 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 3 Replacing the Power Supply Unit 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect all connectors on the power supply unit 3 Remove 2 2410 Pro 346M Pro 4 246 Pro 344 Pro screws and 2 cable ties TTP 2410M Pro 346M Pro 644M Pro TTP 246M Pro 344M Pro Connector Screw 4 Remove Re
16. fully disconnect connector from the print head ASS Y Please do not pull the cable to right and left side alternatively in order to disconnect it from the print head connector Please use the flat screw driver to push at the key in the middle of the connector When the connector becomes loose from the print head connector you can disconnect it 6 Remove Replace the print head ASS Y 7 Connect the print head cable and carefully slide assembly into the print mechanism Make sure the two locating protrusions on the print mechanism mounting plate snap into the locating holes on the print head Locating protrusions Locating holes 21 2410 346 644 Pro 246 344 Code Printer Service Manual TTP 2410M Pro 346M Pro 644M Pro TTP 246M Pro 344M Pro 8 Check the print head has been totally closed to the print mechanism before secure the print head by the previously removed thumbscrew 7 9 Reassemble the parts in the reverse procedures Note Please use the come with new print head screw to replace the print head assembly DO NOT use the original screw 22 2410 346 644 Pro 246 344 Code Printer Service Manual 3 9 Replacing the Gap Black Mark Sensor Module 1 Refer to section 3 1 to remove the electronics cover Gap black mark sensor 3 Open the printer
17. he right connector Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Delete unused files in the FLASH DRAM The max numbers of file of DRAM is 50 files The max user addressable memory space of Memory full DRAM 15 256 KB space of FLASH DRAM is full The max numbers of file of FLASH is 256 files FLASH DRAM The max user addressable memory space of FLASH is 2560 KB for TTP 246M Pro and 344 Pro and 6656 for TTP 2410M Pro and 346 Pro 36 2410 346 644 Pro 246 344 Code Printer Service Manual 50 is damaged SD card is unable to card doesn t insert correctly use Use the non approved SD card manufacturer Did not turn off power prior to plug in the PS 2 keyboard PS 2 port does 2 keyboard is damaged work PS 2 keyboard doesn t plug in correctly There is no BAS file in the printer Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Printhead element is damaged Ribbon and media are incompatible The printhead pressure is not set properly Poor Print Quality The Smarter Choice Use the supported capacity SD card Insert the SD card again The supported SD card spec 4GB SDHC CLASS
18. nd paper thickness less than 0 20mm Poor print quality when using paper thicker than 0 20mm may be due to the print head burn line not being at the optimized position To improve the print quality increase the head pressure or adjust the knobs counter clockwise to move print head burn line toward the paper out direction then print again Continue to adjust the burn line position and test print as necessary until the printout image is clear 43 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual 5 MAINTENANCE This session presents the clean tools and methods to maintain your printer 3 Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 10096 ethanol 2 cleaning process is described as following Printer Part Mehod mea _ 1 Always turn off the printer Clean the print head when changing a before cleaning the print head label 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 10095 ethanol to clean the print head surface Print Head Print Head Print Head Element N EZ N SLY Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and a new label Platen Roller wipe it thoroughly with 100 ethanol and a cotton swab or lin
19. ne indicates that there are valid data at the Device When this pin is de asserted the ve 10 Ack N A Out clock edge should used to shift the data into the When in reverse direction high indicates data 11 Busy N A Out a while a low indicates a command cycle In forward 10 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual Lo rection it functions as PtrBusy Paper Out End N A Out When low device acknowledges reverse request N A Out Extensibility flag N A GND N A N A NA GND Ground N A N A low set the device indicates that the reverse data is available Ethernet CONFIGURATION PS 2 CONFIGURATION KBD Clock KBD Data 5V VCC 2410 346 644 Pro 246 344 Code Printer Service Manual GPIO GND IO 1 SV TIO 2 1 3 e Y 5 s 4 6 24V IQ 8 1 9 3PC 2 10 GPO 3 11 GPO 4 12 GPO 5 15 14 e 15 The Smarter Choice GP IO 2410 346 644 Pro 246 344 Code Printer Service Manual 3 5 3 1 Remove Covers and the Lower Front Panel 1 Remove two screws from rear of printer Screws 2 Open printer right side cover and remove two screws then
20. onics cover 2 Fasten the screw 2 to fix the gear 1 Jis E CE Gear 1 position Screw 2 32 2410 346 644 Pro 246 344 Code Printer Service Manual 3 Fasten the screw 2 to fix the gear 2 Gear 2 position Internal rewind hole Left side Bearing 5 Open the printer right side cover 6 Remove the dustproof cover from the internal rewind hole and put the bearing into it Internal rewind Bear hole Right side earing 33 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 7 Insert the internal rewind into the hole 8 Use the E ring driver and hammer to fix the internal rewind by E ring Please refer to the section 3 13 for How to assemble e ring Gear with E ring spring 10 Refer to section 3 1 to remove the lower front panel 11 Fasten the 2 screws to fix the label redirect front panel to the printer mechanism Screw Screw 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual 4 TROUBLESHOOTING 4 1 Common Problems The following guide lists the most common problems that might be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of y
21. ork Cutter enable 5V Cutter stop Cutter positive cut 5V Cutter negative cut Cutter position sensor OV Cutter stop switch 3 3V Cutter work Peelsensoremitter 4 0 4 1 Emitter 4 3 4 4V Emitter off 4 GPIO interface power 24V DC connector Print head connector Stepping motor connector 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 1 Man board connector Multi interface board 03 Ethernet RJ 45 connector r PS 2 connector 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual The Smarter Choice GPIO with multi interface board 2040 GPO connector Main board connector SD card slot 40 Ethernet 45 connector PS 2 connector GPIO power connector 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 2 2 Interface Pin Configuration RS 232C USB Centronics Pin SPPMode Nibble InOut Function 000000 A low on this line indicates that there are valid data at the host When this pin is de asserted the ve 1 strobe N A In edge should used to shift the data into the device KD KD TS ND TS 5 CONFIGURATION R C G R R CONFIGURATION Data 0 7 Data Bus Single directional A low on this li
22. our purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicator does The power cord is not properly Plug the power cord in printer and outlet not illuminate connected Switch the printer on Carriage Open The printer carriage is open Please close the print carriage No Ribbon Running out of ribbon WA ribbon is installed incorrectly The ribbon sensor is been well Please refer to the steps in user s manual to No Paper Running out of label Supply a new label roll The label is installed incorrectly Please refer to the steps in user s manual to Gap black mark sensor is not reinstall the label roll calibrated Calibrate the gap black mark sensor Paper Jam Gap black mark sensor is not set Calibrate the gap black mark sensor ake sure label size is set properly Set label size correctly Labels may be stuck inside the printer mechanism Label If the peeler module is installed please remove the label Peel function is enabled If there is no peeler module in front of the printer please switch off the printer and install it Check if the connector is plugging correctly 35 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual If the cutter module is installed please press UP or DOWN key to rotate the cu
23. place the power supply unit 5 Reassemble the parts in the reverse procedures The Smarter Choice 2410 346 644 Pro 246 344 Code Printer Service Manual 3 4 Replacing Multi interface Board 1 Refer to section 3 1 to remove the electronics cover 2 Remove 4 screws then take off the interface plate Screws Interface plate 3 Remove 2 screws 4 Replace the multi interface board Copper pillar Multi interface Connector board z gna 5 Reassemble the parts the reverse procedures 2410 346 644 Pro 246 344 Code Printer Service Manual TheSmarterChoice Smarter Choice 3 5 Replacing the Main Board 1 Refer to section 3 1 to remove the electronics cover Refer to section 3 4 to remove the multi interface board 2 Disconnect all connectors from the main board 3 Remove 5 screws from the main board Remove 2 copper pillars and 3 screws D Ir Screws Screws copper pillars 7 4 Ms lt Main board 5 Reassemble the paris in the reverse procedures 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 6 Replacing the Platen Roller Assembly 1 Open printer right side cover 2 Disengage print head lift lever 3 Refer to section 3 1
24. right side cover 4 Unlock the media sensor lock lever 5 Make the media sensor module approach the end of mechanism but too close 6 At the bottom the gap black mark sensor module there is green plastic tab to latch the sensor module to the mechanism Use piece of label paper which can fit the path of the media sensor module and make the label paper though the path and under the tab E 23 2410 346 644 Pro 246 344 Code Printer Service Manual 4 Pull the media sensor module and the label paper and pull the media sensor module out of the latch of the sensor module to the mechanism 6 Replacing the gap black mark sensor is pushing the gap back mark sensor that is reassembling the parts in the reverse procedures but using the piece of label paper is not necessary 24 2410 346 644 Pro 246 344 Code Printer Service Manual 3 10 Replacing the Ribbon Rewind Spindle 1 Refer to section 3 1 to remove the electronics cover 2 Remove 1 E ring E ring Ribbon rewind spindle gear E ring S 5 Remove Replace the ribbon rewind spindle 6 Reassemble the parts in the reverse procedures 25 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual 3 11 Cutter Module Installation Option
25. sired operation THIS DEVICE COMPLIES WITH THIS DEV COMPLIES WITH O CANADA ICES 003 CLASS A CANADA 402 CLASS A RoHS Feed direction Gc ROHS TSC Auto ID Technology Co Ltd TSC Auto ID Technology Co Ltd TSC TSC d ter Ft ARM tr A RA MADE IN TAIWAN MADE IN TAIWAN d suni 40 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual Adjust the print head pressure adjustment knob the print head pressure adjustment knob Left knob Right knob Left knob Right knob e e 2 The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment levels of settings Clockwise direction adjustment is to increase the print head pressure Counter X is to increase the print head pressure Counter Clockwise adjustment can decrease the print Clockwise adjustment can decrease the print head pressure head pressure If the wrinkle on the label starts from the lower left If the wrinkle on the label starts from the lower side to upper right side please do following right side to upper left side please do following adjustment adjustment 1 Decrease the right side print head pressure 1 Decrease the left side print head pressure adjustment knob setting 1 level per each adjustment knob setting 1 level per each adjustment then print the label again to
26. t free cloth 44 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual Tear Bar Peel the lint free cloth with 100 As needed Bar ethanol to wipe it Wipe it with water dampened As needed cloth Interior Brush or vacuum Jana OOOO Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 45 2410 346 644 Pro 246 344 C Bar Code Printer Service Manual UPDATE HISTORY Dae Conet Editor 2012 9 28 Modify section 1 1 3 12 and 3 13 2012 11 16 Modify section 2 1 46 Corporate Headguarters 9F 95 Minguan Kindian Dist New Taipei City 23141 Taiwan TEL 886 2 2218 6789 pepe cue 19027 8 Web site www tscprinters com TSC Auto ID Technology Ltd printer_sales tscprinters com i tech_support tscprinters com 47 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
27. thernet interface interfaces So GPIO interface is an factory option for TTP 2410M 9 USB host Option Pro TTP 346M Pro TTP 644M Pro but a dealer option for 10 PS 2 interface TTP 246M Pro TTP 344M Pro models 11 Power switch Industrial model TTP 2410M Pro TTP 346M Pro TTP 644M Pro Economic model TTP 246M Pro TTP 344M Pro Note The interface picture here is for reference only Please refer to the product specification for the interfaces availability 2410 346 644 Pro 246 344 1 SC Bar Code Printer Service Manual Recommended SD card specification SD card spec Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB sanDisk Transcend Panasonic V1 0 V1 1 512 MB sanDisk Transcend Panasonic V1 0 V1 1 1 GB sanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB sanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Panasonic V1 0 V1 1 microSD 256 MB Panasonic V1 0 V1 1 microSD 512 V1 0 V1 1 microSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 microSD 4 GB Panasonic V2 0 SDHC CLASS 6 microSD 4 GB Transcend V1 0 V1 1 miniSD 128 MB Transcend Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2
28. tter up or down to Cutter jam make the knife back to the right position There is no cutter installed on the Remove the label printer Make sure the thickness of label is less than 200 Cutter PCB is damaged g m2 for regular cutter or 300 g m2 for heavy duty cutter Replace a cutter PCB Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Check if the IP address is correct when using Cable is not well connected to serial the static IP address Not Printing USB interface or parallel port Wait few seconds let the printer get the serial port cable configuration communication with the server then check the 5 not pin to pin connected IP address setting again Chang new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the printhead The print density setting 15 incorrect Printhead s harness connector is not weli connected with printheat Turn off the printer and plug the connector again Check if the stepping motor is plugging in t
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