HM-527 Manual - Heritage MedCall
Contents
1. DATE DRAWNBY JT 3 18 05 HOST PANEL WIRING TYPICAL APARTMENT HOOKUP WITH 3 SMOKE DETECTORS AND REMOTE CALL SWITCHES FILE DWG NO 390 527DB dsf TITLE 390 527DB 12V DOME LIGHT END OF LINE END OF LINE LOAD RESISTOR M RESISTOR z HM 585 m o z ao WH BRN ORANGE ORANGE WH BLU HOST PANEL AS A CALL SWITCH WITH DOME LIGHT WH BLU THE PANEL S SUPERVISED INPUTS HM 527 MUST HAVE RESISTORS INSTALLED HOST PANEL AS SHOWN OR TROUBLE SIGNALS WILL BE SENT TO THE CONSOLE CONNECT THE 12V DOME LIGHT BETWEEN YELLOW AND WHITE BROWN HM 582 HOST PANEL CONNECTOR SENTRY RECOMMENDED 2 PAIR CABLE WEST PENN 374 DATA DATA DATA DC DC DC COMMON DC COMMON COLOR CODE ABBREVIATIONS OR ORANGE YEL YELLOW M SENTRY EMERGENCY HERITAGE MEDCALL BLU BLUE A CALL SYSTEM PUR PURPLE GRY GRAY TAMPA FLORIDA WH WHITE BRN BROWN BLK BLACK TITLE HOST PANEL WIRING WITH DOME LIGHT ONLY 390 527J HM 541 REMOTE CALL STATION HM 585 Her END OF LINE RESISTOR WH BRN HM 560B SMOKE DETECTOR BOTTOM VIEW HM 527 HOST PANEL Rev F WH BLU YELLOW Set swich 7 to ON for Smoke Detector Type B END OF LINE RESISTOR Install resistors on last smoke detector to supervise all connections HOST PANEL CONNECTOR DATA 1 RED DATA DATA H GREEN DATA i i WHITE DC DC COMMON DC COMMO2. used as a portable means to summon help This option requires the installation of the HM 547 Pendant Receiver The receiver is usually in stalled at the location of the smoke detector DOME LIGHT Apartments can be equipped with hallway dome lights to guide an attendant during an emergency event The dome light operation follows the function of the verify LED Issue 1 March 2005 Heritage Medcall Sentry Emergency Call System STROBE LIGHT Astrobe light can be installed in an apartment for the hearing impaired or can be mounted outdoors of a villa to guide emergency personnel The dome light operation follows the function of the verify LED REMOTE CHECK IN STATION The host panel can be special ordered with a connector to allow for remote check in Remote check in stations are used in apartments where it may be desired to operate the daily check in function at more than one location The two gang remote check in panel 544 also includes an emergency pull cord Six conductor cable is required between the host and remote check in stations AUTOMATIC CHECK IN A motion detector device can be installed as a remote check in station for automatic check in When a person s movement is detected during the check in time the system will automatically log them in SECURITY SYSTEM Host Panels version D or later can interface with the Sentry HM 694 Security keypad This option connects to alarm contact switches or motion dete
3. 1 50 101000 5 001110 28 110011 51 011000 6 101110 29 111000 7 011110 30 Special Addresses Function 000100 8 111110 31 001011 52 GLOBAL 100100 9 000001 32 101011 53 AUDIO NET 010100 10 100001 33 110100 11 010001 34 Utility Addresses 001100 12 110001 35 011011 54 101100 13 001001 36 111011 55 011100 14 101001 37 000111 56 111100 15 011001 38 100111 57 000010 16 111001 39 010111 58 100010 17 000101 40 110111 59 010010 18 100101 41 001111 60 110010 19 010101 42 101111 61 001010 20 110101 43 011111 62 101010 21 001101 44 Power Supply Number 011010 22 101101 45 111111 63 Switch Position 7 and 8 are on Model 527 Rev F Host Panel Option Switch 7 OFF Model 560 Smoke Detector System Sensor 2012B 2012H ON Model 560B Smoke Detector ESL 449CST Option Switch 8 OFF Aux Input requires external EOL resistor Model 585 ON Aux Input uses internal resistor for EOL 410 524F 0405 2005 Heritage MedCall Inc
4. ATED UPPER LEFT CORNER HM 527E REAR CONNECTOR LOCATEDIN CENTER HM 527F HM 527F REAR CONNECTOR LOCATED FRONT PANEL NOTE HERITAGE BOTTOM RIGHT MEDCALL ON LABEL 430 527B 0305 Heritage MedCall Inc FIGURE 2 HOST PANEL IDENTIFICATION Page2 Issue 1 March 2005 Heritage Medcall Sentry Emergency Call System APARTMENT WIRING The call stations and smoke detectors are wired as shown in the attached wiring diagrams Refer to the Smoke Detector Installation Manual 430 560 or 430 560B and Wireless Pendant Installation Manual 430 548 for additional details on their installation and service Device wiring and the looped power and data lines are attached to the HM 582 Host Panel Connec tor at the two gang electrical box where the host panel will be mounted Use wirenuts or crimp type connectors and apply tape or dress unused wires so they cannot touch each other the circuit board or the electrical box DIP SWITCH SETTINGS All host panels are set to an individual address code via the 6 position dipswitch on revisions Athrough E and via the 8 position address option switch of the current revision F models Begin with the address 0 atthe first apartment on the data line and advance to the next address for the panel in the next apartment Continue with all the apartments that will be wired to the same data line Host panels use addresses 0 to 51 but not all addresses have to be used Host panels are not required to
5. Heritage MedCall Sentry E Call Model HM 527 Resident Host Panel 430 527B 0305 MedCal Inc Olja Issue 1 March 2005 Heritage Medcall Sentry Emergency Call System DESCRIPTION The Sentry Host Panel Model HM 527 is the master communication panel for each individual apartment The host panel may be the only device in the apart ment or it may be installed to support peripheral devices such as smoke detectors and remote call stations The host panel is wired via a pre wired Model HM 582 connector The host panel is equipped with a pull cord for placing emergency calls a check in button for feature operation and LED s to signal operation From the host panel s inception there have been a number of revisions to update the design which altered the host panel s connections and operation In general revisions A through C are identified by the connector placement on the upper left corner of the circuit board revision D and E are identified by the connector placement near the center of the board and the current version revision F has the connector placed in the lower right corner of the circuit board and is also clearly identified by markings on the circuit board see Figure 2 There are three light emitting diodes LEDs visible on the front of the host panel refer to Figure 1 The left red LED is the CHECK IN LED This LED 1 lights to verify the CHECK IN button key press 2 flashes during the assurance period unt
6. MMON SENTRY RECOMMENDED 2 PAIR CABLE WEST PENN 374 COLOR CODE ABBREVIATIONS OR ORANGE THE WIRE COLORS OF THE 582 HOST YEL YELLOW a GRN GREEN CONNECTOR POWER amp DATA PAIRS S TEE HERITAGE MEDCALL ez MATCH THE WIRE COLORS OF THE A TAMPA FLORIDA WH WHITE CABLE 374 MANUFACTURED BY WEST PENN WIRE TITLE HOST PANEL WIRING TYPICAL APARTMENT HOOKUP FILE DWG NO 390 527BB dsf 390 527BB HM 541 REMOTE CALL STATION HM 582 HOST PANEL CONNECTOR HM 541 REMOTE CALL STATION HM 560B SMOKE DETECTOR BOTTOM VIEW HM 585 END OF LINE RESISTOR HM 560B SMOKE DETECTOR BOTTOM VIEW HM 560B SMOKE DETECTOR BOTTOM VIEW HM 527 HOST PANEL Rev F Set swich 7 to ON for Smoke Detector Type B DATA DATA DC DC COMMON COLOR CODE ABBREVIATIONS OR ORANGE YEL YELLOW GRN GREEN BLU BLUE PUR PURPLE GRY GRAY WH WHITE BRN BROWN BLK BLACK WH BRN WH RED WH BLU YELLOW GRAY BLACK LOAD RESISTOR END OF LINE RESISTOR Install resistors on last smoke detector to supervise all connections zm DATA DATA DC DC COMMON GREEN WHITE BLACK SENTRY RECOMMENDED 2 PAIR CABLE WEST PENN 374 THE WIRE COLORS OF THE 582 HOST CONNECTOR POWER amp DATA PAIRS MATCH THE WIRE COLORS OF THE SENTRY RECOMMENDED 2 PAIR CABLE 374 MANUFACTURED WEST PENN WIRE SENTRY EMERGENCY CALL SYSTEM HERITAGE MEDCALL TAMPA FLORIDA SCALE N A
7. N SENTRY RECOMMENDED 2 PAIR CABLE WEST PENN 374 COLOR CODE ABBREVIATIONS OR ORANGE RN OBEN reu Mu AK M SETS SENTRY EMERGENCY HERITAGE MEDCALL BLU BLUE CALL SYSTEM PUR PURPLE CONNECTOR POWER amp DATA PAIRS FLORIDA E EOE SENTRY RECOMMENDED 2 PAIR BLK BLACK CABLE TITLE HOST PANEL WIRING TYPICAL APARTMENT HOOKUP WITH DOME LIGHT DWG NO SMOKE DETECTOR AND REMOTE CALL 390 527LB WIRE COLOR FUNCTION WHITE DC INPUT BLACK DC COMMON INPUT BLUE DC COMMON OUTPUT WHT RED STRIPE DC FUSED OUTPUT WHT BRN STRIPE CALL ACK OUTPUT CONTROL OUTPUT GRAY SMOKE INPUT VIOLET INTERCOM CALL INPUT PINK SECURITY INPUT WHT BLU STRIPE SMOKE DET DC COM SUPERVISED FOR DC CURRENT TAN AUX CALL INPUT RED DATA GREEN 2 DATA ORANGE REMOTE CALL INPUT seewore BROWN HORN CONTROL OR INTERCOM CONTROL OUTPUT YELLOW DC COMMON CONNECTOR NOTES 1 PINS 6 amp 13 MUST BE CONNECTED TO AN E O L RESISTOR TO PIN 15 WIRE END VIEW 2 REVA ASSEMBLIES CAN BE IDENTIFIED WITH A RED WIRE AT PIN 1 AND WHITE AT PIN 11 3 THE WIRE COLORS FOR DC AND DATA MATCH THE SENTRY RECOMMENDED CABLE WEST 8374 WARNING NEVER INSERT TEST METER PROBES INTO THE x CONNECTOR S RECEPTACLE SOCKET PINS TEST PROBES WILL ENLARGE AND DISTORT THE SOCKET PINS AND DAMAGE THE CONNECTION x me HOST CONNECTOR RevB USED FOR 527 HOST PANELS FILE DWG NO 430 582 dsf 430 582 1 HM 582 HOST PA
8. NECTIONS SUPERVISED REMOTE INPUTS LOAD ENDOFLINE END OF LINE HM 582 RESISTOR RESISTOR RESISTOR HOST PANEL 55 CONNECTOR REMOTE CALL SWITCH INPUT ORANGE gt MUST HAVE AN EOL OR A CALL SWITCH WH BLU TROUBLE SIGNAL WILL BE SENT TO THE CONSOLE SMOKE DETECTOR ALARM INPUT GRAY MUST HAVE AN EOL OR A SMOKE TROUBLE HM 527 SIGNAL WILL BE SENT TO THE CONSOLE HOST PANEL THE SMOKE DETECTOR DC POWER LEADS WH BLU amp WH RED MUST HAVE A LOAD RESISTOR Model 568 OR A SMOKE TROUBLE SIGNAL WILL BE SENT SENTRY RECOMMENDED 2 PAIR CABLE WEST PENN 374 RED DATA 7 DATA DATA DATA DC DC DC COMMON DC COMMON COLOR CODE ABBREVIATIONS OR ORANGE YELLOW THE WIRE COLORS OF THE 582 HOST SENTRY EMERGENCY HERITAGE MEDCALL CONNECTOR POWER amp DATA PAIRS CALL SYSTEM MATCH THE WIRE COLORS OF THE TAMPA FLORIDA E EOE CABLE 374 MANUFACTURED BY BLK BLACK WEST PENN WIRE TITLE HOST PANEL WIRING W NO DEVICES MINIMUM WIRINGREQUIREMENTS FOR DWG NO HOST PANEL OPERATION 390 527A HM 541 REMOTE CALL STATION E HM 585 END OF LINE RESISTOR HM 582 HOST PANEL CONNECTOR HM 560B SMOKE DETECTOR WHITE BOTTOM VIEW HM 527 HOST PANEL WH RED WH BLU LOAD RESISTOR Ieee YELLOW Set swich 7 GRAY to ON for Smoke Detector Type B END OF LINE RESISTOR DATA RED DATA f B GREEN Dos WHITE DC COMMON UE DATA DC DC CO
9. NEL CONNECTOR REMOTE CALL INPUT ORANGE YELLOW 3 3K EOL TEST METER RESISTOR REMOTE CALL SWITCH CONTACTS HOST PANEL SMOKE INPUT YELLOW DC COMMON SMOKE DETECTOR CONTACTS TEST HOST PANEL INPUTS MEASURE DC VOLTAGE ACROSS CONTACTS NORMAL OPERATION WITH CONTACT OPEN 6 VOLTS CONTACT CLOSED 0 VOLTS WITH EOL DISCONNECTED 12V 3 3K EOL RESISTOR SENTRY EMERGENCY HERITAGE MEDCALL CALL SYSTEM TAMPA FLORIDA SCALE N A DATE 3 25 93 DRAWNBY KJL TITLE HOST PANEL ALARM INPUT TESTING DWG NO ATT 541 INDICATOR RESISTOR A LED YELLOW COMMON ORANGE SWITCH N O SWITCH MODEL HM 541 SINGLE GANG REMOTE CALL STATION 300 um INDICATOR RESISTOR A LED YELLOW COMMON 5 ORANGE N O SWITCH SWITCH MODEL 542 2 GANG REMOTE CALL STATION M SENTRY EMERGENCY HERITAGE MEDCALL CALL SYSTEM TAMPA FLORIDA SCHEMATIC DIAGRAM REMOTE CALL STATIONS DWG NO MODELS 541 amp 542 541 180 SENTRY PROGRAMMING SHEET Panel Address and Option Settings JOB NAME DATA LOOP NUMBER POWER SUPPLY LOCATION LOCATION OF ROOMS TERMINAL BOARD LOCATION WIRE I D Switch Setting O Off 1 On Switch Setting O Off 1 On Switch Setting O Off 1 On 123456 Address Room 123456 Address Room 123456 Address Room 000000 0 111010 23 011101 46 100000 1 000110 24 111101 47 010000 2 100110 25 000011 48 110000 3 010110 26 100011 49 001000 4 110110 27 01001
10. be set in any numerical order Attempts to match apartment numbers floor numbers or other codes often do not work and cause programming problems later Make sure to record the selected address with the apartment number on copies of the Sentry Programming Sheet 2410 5240 included in this manual When the installation is complete use the program sheet s for programming of the system software On the current revision F host panel there are two additional option switches Switch 7 is used to set the host panel for the type of smoke detector to which it is connected OFF down default is for the HM 560 smoke detector manufactured by System Sensor with their P N 2012B or 2012H and ON up is for the HM 560B smoke detector manufactured by ESL with their P N 449CST Switch 8 selects if the Auxiliary Input is terminated by an internal EOL resistor Switch 8 ON default connects an internal EOL resistor across the Aux Input when it is not used for optional Wireless Pendants If the Aux Input is to be used the switch should be set to OFF down and an EOL resistor used at the connected device for wiring supervision 430 527B 0305 GHeritage MedCall Inc Model 527 Host Panel Installation and Service Instructions MOUNTING The Host Panel is mounted on the wall to an electri cal box with a two gang plaster ring Mount to the box with the four screws provided DO NOT OVER TIGHTEN SCREWS as they will distort the panel Make sure pla
11. ctors to provide an apartment security system The keypad enables the resident to arm and disarm the security system by entering an individual code number HOST PANEL SERVICE Additional details on system servicing is available in document 477 550 Sentry System Supervision and System Troubleshooting A PANEL OUT and apartment number in the Service window means that the panel is not responding to the console When more than one PANEL OUT shows in this window at one time it usually indicates a power disturbance To clear the trouble temporarily turn off the power supply that powers those panels don t forget to disconnect a battery wire Turn off the supply s power for 30 seconds then reconnect the battery This will allow all the panels to completely reset Use caution when using this procedure as the interruption of power will cancel any active calls from the powered devices If the host panel s green DATA LED is blinking and Room Panel Trouble shows on the screen for that panel it usually indicates improper addressing If the 430 527B 0305 GHeritage MedCall Inc Model 527 Host Panel Installation and Service Instructions dipswitches look properly set try switching each one between ON amp OFF a few times to assure a good contact and proper setting If the panel s green indicator never blinks check to see if the two red indicators flash approximately every 20 seconds The red flashing shows the panel has proper vo
12. en the serial interface card at the console is damaged This can happen from lightning Earlier revisions of the host panel Rev C were protected by Zener diodes which have been known to fail and short causing signal loss to all connected panels Data lines signal levels are best checked with an oscilloscope The signal should change states of over 4 volts When using an oscilloscope make sure the scope is not grounded Place the scope s probe and Page4 Issue 1 March 2005 Heritage Medcall Sentry Emergency Call System common across the 2 conductor data line Signal level can also be checked with some AC volt meters Across the data line should read greater than 3 volts AC Always check the smoke detector for operation after repairing room panel trouble Host panels can operate at lower voltage levels than the smoke detectors hence it is possible that a smoke alarm is not received at the console when the panel does not indicate trouble If the smoke alarm signal does not announce check the DC voltage at the detector it must be at least 10 volts to operate For console display of Smoke Detector Trouble see the Smoke Detector Manual 430 560 or 430 560B Repeated random emergency calls usually indicate a stuck switch Check host panel and all remote call stations for proper operation Model 527 Host Panel Installation and Service Instructions TROUBLE AFTER A POWER OUTAGE During power outages host panels are
13. il the CHECK IN button is pressed and 3 flashes with the VERIFY LED when the panel does an internal reset when no data is present The right red LED is the VERIFY LED This LED 1 flashes while an emergency call is placed by the pull cord 2 lights steady when a call has been acknowledged by the console and 3 flashes with the CHECK IN LED when the panel does an internal reset when no data is present The center green LED is the DATALED This LED flashes each time the host panel transmits data to the console During normal operation this LED flashes once every three to five seconds When a call is placed or cancelled it will flash rapidly three times indicating data communication with the console The CHECK IN button is used to 1 cancel emergency calls 2 check in during the assurance period if programmed in the console and 3 to reset the smoke detectors after smoke has cleared when using HM 560B smoke detectors previous HM 560 smoke detectors self reset 430 527B 0305 Heritage MedCall Inc Model 527 Host Panel Installation and Service Instructions Data LED green Verify LED Red Check In LED Red Check In Button FIGURE 1 LAYOUT INSTALLATION LAYOUT Each individual apartment is equipped with one host panel usually installed in the master bathroom for the convenience of using the daily Assurance Check In feature The host panel can monitor up to five remote call stations that are u
14. ltage is functioning but does not receive data from the console When the red indicators do not flash check the panel s power by disconnecting the connector on the panel s back Check the red indicators as you plug the connector back onto the panel They should flash ifthe DC voltage is present NOTE DO NOT INSERT TEST METER PROBES INTO THE SOCKET PINS OF THE HOST PANEL CONNECTOR PROBES WILL DISTORT CONTACTS AND PERMANENTLY DAMAGE THE CONNECTION If the red indicators still do not flash check the wiring for DC voltage Pins 1 amp 2 of the connector white amp black should have 10 to 14 volts DC If voltage is present the panel probably has a bad fuse revisions A E or a connected device power fault causing the self resetting fuse to operate NOTE an improperly connected smoke detector is usually the cause of blown panel fuses Test by replacing with a known good panel set to the same address Most room panel trouble is usually caused by bad wiring or incorrect address It is easily tested by replacing the panel with a known functioning one set for the proper address NOTE It is important to assure the correct polarity of the DC power white amp black and the two data wires red amp green are correct Accidental application of power to the data line can destroy the host panels and the console I O cards If room panel trouble does not clear check the data line for signal loss Data lines lose signal levels wh
15. mp If more than one pullcord panel is installed the indicators on all panels will light The emergency assistance call must only be reset by staff personnel SMOKE DETECTOR The apartment is equipped with one or more smoke detectors They provide aloud audible alarm if smoke is detected When the detector sounds the smoke alarm is displayed on the console at the front desk Follow the standard procedure as outlined in the property s Fire Safety instructions CHECK IN ASSURANCE This paragraph and the following VACATION section only pertain to systems with the optional Check In Assurance feature A check in button and indicator are provided on the apartments main panel The indicator will flash every morning to remind you to press the check in button When the button is pressed the console will acknowledge by extinguish ing the flashing light VACATION MODE Notify the office or front desk if you plan to be away from your residence for more than a day They will place your apartment in the vacation mode therefore eliminating the daily check in alarm When you return the red indicator will be flashing Just press the check in button at anytime to notify the system of your return The flashing red indicator will turn off indication the console has recognized you return SELF TEST A green indicator blinks to indicate the system is operating properly Any malfunction is automatically displayed on the front desk console HOST PANEL CON
16. powered by a battery The battery s voltage in an ideal situation is 12V and drops as the battery s charge gets depleted The Sentry DC power supply has an output voltage of 13 8V Host panels require 10V minimum for panel operation and data communication Host panels are controller by a built in microcomputer If the panel s voltage drops below 10V the microcomputer will stop operat ing in the middle of a cycle and could possibly fail to recover when the voltage comes back During times of low voltage host panels will stop operating and remain stopped until manually reset A simple power down power on cycle is required for a manual panel reset Host panels with revision D and higher are equipped with a self reset feature that will automatically force a reset to the panel when the voltage recovers to normal THE FOLLOWING SHEET MAY BE COPIED AND DISTRIBUTED TO THOSE LIVING IN APARTMENTS EQUIPPED WITH THE SENTRY SYSTEM 430 527B 0305 GHeritage MedCall Inc Page5 Issue 1 March 2005 OPERATING INSTRUCTIONS THIS APARTMENT INCLUDES A MONITORING SYSTEM FOR EMERGENCY ASSISTANCE SMOKE DETECTION AND CHECK IN ASSURANCE EMERGENCY ASSISTANCE The emergency assistance feature consists of one or more panels with pull cords When the cord is pulled a call for assistance for this apartment is displayed on a console at the front desk When the console receives a call it will display the location and turn on the panel acknowledge la
17. ster wallpaper or other material does not interfere with the pull cord and switch lever Test the pull cord to confirm proper switch operation HOST PANEL TESTING A preliminary test of the host panel can be performed by applying DC power without console operation data When powered the panel will flash it s two red LED s every 20 seconds to indicate power is applied and the panel is functioning Connected devices will have power Remote emergency switches and wireless pendants operation can be tested by their operation and the function of the verify LED and smoke detectors can be tested and their operation verified Model HM 560 Smoke Detectors can be tested by pressing the test button and listening for the alarm hold the test button for at least 10 seconds and for HM 560B Smoke Detectors they can be tested with smoke and or a magnet Refer to the Smoke Detector Installation and Service Manual for details When the console is operating the panels are tested by the controller The host panel will flash the center green indicator to show the panel is operating prop erly The console screen will list panels that do not communicate properly OPTIONS REMOTE PULL CORDS Model HM 541 single gang remote pull stations can be mounted in different rooms of the apartment to allow closer access to emergency pull cords These devices include a verify LED to signal call placement WIRELESS PENDANT Wireless remote pendant buttons are
18. sually located in other rooms of the apartment The host panel also controls and monitors up to 5 smoke detectors Most building codes require a minimum of one smoke detector per bedroom Apartment device options include remote check in stations wireless pendant receivers and transmitters dome lights strobe lights automatic check in devices and security keypads See OPTIONS section for details The Sentry system s wiring is usually organized into groups of 30 to 50 apartments on a data line A cable is looped from a terminal block to the host panels in adjacent apartments The data line and power are usually supplied in a single 2 pair cable The data lines can easily support the 51 host panel limit however voltage drops force a limit to the distance that DC can be supplied When using the recom mended West Penn 374 cable never exceed more than 6 8 apartments on one cable The Sentry HM 588 terminal block provides a simple means for organizing the wiring to apartment groups Refer to the Sentry Wiring Design Guide 390 108 for addi tional information Issue 1 March 2005 527 E FRONT PANEL HM 527C REAR CONNECTOR LOCATED UPPER LEFT CORNER Heritage Medcall Sentry Emergency Call System Model 527 Host Panel Installation and Service Instructions a NT i HM 527A REAR CONNECTOR LOCATED UPPER LEFT CORNER HM 527D REAR CONNECTOR LOCATED IN CENTER y HM 527B REAR CONNECTOR LOC
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