Service Manual Model TFA36E CFA36BS UL
Contents
1. and to prevent bodily harm only use Dimplex replacement rechargeable batteries La WARNING Improper handling of battery may result in possible explosion hazard electric shock and severe bodily injury Do not dispose of battery in a fire the battery may explode Donot open or mutilate battery The battery contains chemicals that are toxic to the eyes and skin To decrease risk of electric shock remove wrist watches and jewelry such as rings and bracelets when replacing battery e To decrease risk of electric shock only use tools with insulated handles To prevent damage to the electric fireplace and to prevent bodily harm only replace battery with Dimplex replacement rechargeable batteries To prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex approved DC power supply to power and recharge battery dispose of spent battery return it to place of fireplace purchase deliver it to a local recycling facility or ship it to Dimplex North America Limited in the replacement battery packaging material 1 Ensure the fireplace is turned OFF 2 Unplug the Power Supply cord from the unit if at tached 3 Carefully remove the River Rocks media from the Media Tray on the front of the fireplace 4 Lift and remove the electric fireplace from the wall mounting bracket Figure 2 and carefully place it upright on a flat surface A CAUTION A protective barrier i e2. A CAUTION A protective barrier i e blanket between the fireplace and work surface will help prevent scratches on the work surface or the fireplace 5 On the back of the fireplace remove the eight 8 screws securing the battery cover to the unit located in the bottom right corner of the back panel Figure 3 6 Lift and remove the battery access cover 7 Tilt the unit backwards to allow the battery to slide out of the opening NOTE The battery is heavy so ensure that it will slide out onto the flat surface A CAUTION Take care not to damage the 2 wire con nections on the left side of the battery Figure 3 8 Once battery is out of the opening remove the two 2 wire lead connectors from the battery terminals taking Figure 5 B ON OFF SWITCH note of their original configuration NOTE These wire connectors can be carefully re moved one at a time by using needle nosed pliers 9 Set the Battery aside 10 Remove the remainder of the 17 screws which secure the back panel on to the fireplace 3 along the top 3 along the right battery side 5 along the left switch side and 6 on the bottom lip of the back panel 11 Lift the back panel off the unit exposing the internal components and set it aside 12 Looking at the unit from behind locate the ON OFF switch on the left side of the bottom panel 13 Disconnect the wire lead connectors on the switch co
3. blanket between the fireplace and work surface will help prevent scratches on the work surface or the fireplace 5 On the back of the fireplace remove the eight 8 screws securing the battery cover to the unit located in the bottom right corner of the back panel Figure 3 6 Lift and remove the battery access cover 7 Tilt the unit backwards to allow the battery to slide out of the opening NOTE The battery is heavy so ensure that it will slide out onto the flat surface A CAUTION Take care not to damage the 2 wire con nections on the left side of the battery Figure 3 8 Once battery is out of the opening remove the two 2 wire lead connectors from the battery terminals taking note of their original configuration NOTE These wire connectors can be carefully re moved one at a time by using needle nosed pliers 9 Set the Battery aside 10 Remove the remainder of the 17 screws which secure the back panel on to the fireplace 3 along the top 3 along the right battery side 5 along the left switch side and 6 on the bottom lip of the back panel Figure 4 Flicker Motor Retaining Clip Circuit Board 11 Lift the back panel off the unit exposing the internal components and set it aside 12 Looking at the unit from behind locate the flicker motor on the left beside the circuit board Figure 4 Unplug the motor wire connector from the circuit board and unhook the wires from the r
4. unit if at tached 3 Carefully remove the River Rocks media from the Media Tray on the front of the fireplace 4 Lift and remove the electric fireplace from the wall mounting bracket Figure 2 and carefully place it upright on a flat surface A CAUTION A protective barrier i e blanket between the fireplace and work surface will help prevent scratches on the work surface or the fireplace 5 Onthe back ofthe fireplace remove the eight 8 screws securing the battery cover to the unit located in the bottom right corner of the back panel Figure 3 6 Lift and remove the battery access cover 7 Tilt the unit backwards to allow the battery to slide out of the opening NOTE The battery is heavy so ensure that it will slide out onto the flat surface A CAUTION Take care not to damage the 2 wire con nections on the left side of the battery Figure 3 8 Once battery is out of the opening remove the two 2 wire lead connectors from the battery terminals taking note of their original configuration NOTE These wire connectors can be carefully re moved one at a time by using needle nosed pliers 9 Set the Battery aside 10 Remove the remainder of the 17 screws which secure the back panel on to the fireplace 3 along the top 3 along the right battery side 5 along the left switch side and 6 on the bottom lip of the back panel 11 Lift the back panel off the unit exposing the internal components
5. 4 CAUTION Procedures and technigues which if not carefully followed will result in damage to the eguipment La WARNING Procedures and technigues which if not carefully followed will expose the user to the risk of fire serious injury or death 2 www dimplex com OPERATION Figure 1 AN a Charging Cord This electric fireplace is operated by a momentary switch located on the bottom of the fireplace under the right hand corner Figure 1 A Press the momentary switch to toggle the fireplace s flame effect on or off The battery charge LEDs Figure 1 B will indicate the charge level of the battery The LEDs read green yellow and red from right to left Once the red battery charge LED is lit the electric fireplace should be plugged in to recharge The fireplace can operate while charging NOTE The fireplace will shut off automatically if it is unplugged during operation The momentary On Off Switch will need to be activated to turn the fireplace on again MAINTENANCE La WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons NOTE Even if the fireplace is not used regularly the battery should be fully recharged at minimum every three 3 months to prolong battery life Mirror Cleaning The mirror is cleaned in the factory during the assembly operation During shipment installation handling etc the mirror
6. AOZL 1 AlddNS YAMOd SSANNVH YOLOW 43H2174 00ZOVZOO0E N d 2 A GJAOUAAV JA OOLOSLOOLE Nid AMALLVE VIS AZL LININII 0010220082 N d A 031 p YIDYVHO AMSLLVE E Q 40 LYVd SYOLOANNODO JUIM Galddns 5 091 HOLVOIGNI 13437 AY311V8 le ME N3399 OOLOVLOOZE OOLOVLOOZE N d 149171 ANV14 437 437 L OOLOVLOOZE ANV14 437 LLVM BATTERY REPLACEMENT Tools Reguired Phillips Screw Driver Flat Head Screw Driver Needle Nosed Pliers La WARNING Unplug or disconnect power before attempt ing any maintenance to reduce the risk of electric shock or damage to persons WARNING prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex replacement rechargeable batteries La WARNING Improper handling of battery may result in possible explosion hazard electric shock and severe bodily injury Do not dispose of battery in a fire the battery may explode Donot open or mutilate battery The battery contains chemicals that are toxic to the eyes and skin To decrease risk of elec
7. T HARNESS REPLACEMENT Tools Reguired Phillips Screw Driver Flat Head Screw Driver Needle Nosed Pliers La WARNING Unplug or disconnect power before attempt ing any maintenance to reduce the risk of electric shock or damage to persons WARNING To prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex replacement rechargeable batteries La WARNING Improper handling of battery may result in possible explosion hazard electric shock and severe bodily injury Do not dispose of battery in a fire the battery may explode Donot open or mutilate battery The battery contains chemicals that are toxic to the eyes and skin To decrease risk of electric shock remove wrist watches and jewelry such as rings and bracelets when replacing battery To decrease risk of electric shock only use tools with insulated handles To prevent damage to the electric fireplace and to prevent bodily harm only replace battery with Dimplex replacement rechargeable batteries To prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex approved DC power supply to power and recharge battery dispose of spent battery return it to place of fireplace purchase deliver it to a local recycling facility or ship it to Dimplex North America Limited in the replacement battery packaging material 1 Ensure the fireplace is turned OFF 2 Unplug the Power Supply cord from the
8. X Dimplex Better solutions through innovation Service Manual Model TFA36E CFA36BS UL Part Number 6905580100 6909590100 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty damage Dimplex North America Limited REV PCN DATE 1367 Industrial Road e Cambridge ON Canada N1R 7G8 00 3 OCT 11 1 888 346 7539 e www dimplex com In keeping with our policy of continuous product development we reserve the right to make changes without notice 2011 Dimplex North America Limited 7400510000R00 TABLE OF CONTENTS OPERATION t sises es 3 MAINTENANCE suss ss ds ua 3 EXPLODED PARTS DIAGRAM x eses sd wv otata beses 4 WIRING DIAGRAM Ae she bee bo ee 5 BATTERY REPLACEMENT ojamaa 6 FLAME MOTOR REPLACEMENT rra 6 LIGHT HARNESS REPLACEMENT 8 CIRCUIT BOARD REPLACEMENT LED DRIVER PCB CIRCUIT BOARD 9 TROUBLESHOOTING GUIDE 62 4 smi eee eks sees eta 11 Always use a gualified technician or service agency to repair this fireplace NOTE Procedures and technigues that are considered important enough to emphasize
9. and set it aside 12 Looking at the unit from behind locate the light harness plug on the main circuit board and unplug it from the circuit board Figure 4 13 Release the wires leads from the retaining clips and wire ties which secure them to the bottom panel of the fireplace NOTE Be sure to cut the wire ties which secure the light harness and the battery wire harness to the light hous ing panel taking care not to damage the wires 14 Remove the 3 screws holding the light housing to the bottom panel of the fireplace 15 Remove the light harness assembly and replace with the new assembly 16 Secure the new light housing panel to the bottom panel with the original screws 17 Secure the wires to the retaining clips and plug the light harness connector to the circuit board 18 Re assemble the remainder of the fireplace in reverse order NOTE Before placing the battery back in the housing brackets ensure that the battery wire leads are re connect ed in their original position with black leading to black and red leading to red to ensure correct polarity and that they are not pinched when replacing the access cover ON OFF MOMENTARY SWITCH RE PLACEMENT Tools Required Phillips Screw Driver Flat Head Screw Driver Needle Nosed Pliers WARNING Unplug or disconnect power before attempt ing any maintenance to reduce the risk of electric shock or damage to persons WARNING To prevent damage to the e
10. arefully remove the River Rocks media from the Media Tray on the front of the fireplace 4 Lift and remove the electric fireplace from the wall mounting bracket Figure 2 and carefully place it on a flat surface with the mirror side down A CAUTION A protective barrier i e blanket between the fireplace and work surface will help prevent scratches on the work surface or the fireplace 5 On the back of the fireplace remove the eight 16 screws from the battery access cover and the battery mounting brackets located in the bottom right corner of the back panel Figure 3 6 Lift and remove the battery access cover 7 Lift and remove the battery out of the housing NOTE The battery is heavy so you will need to use the brackets for leverage to lift it out of the opening A flat head screwdriver may be helpful for additional lever age behind the battery bracket when lifting the battery and brackets out of the fireplace A CAUTION Take care not to damage the 2 wire connec tions on the left side of the battery Figure 8 8 Once battery is out of the opening remove the two 2 wire lead connectors from the battery spade connec tors taking note of their original configuration Figure 4 NOTE These wire lead connectors can be pulled off by using needle nosed pliers to carefully pull the connec tors or a flat head screw driver to pry the connectors off the spades on the battery 9 Set the Battery aside 10 R
11. emove the remainder of the 17 screws which secure the back panel on to the fireplace 3 along the top 3 along the right battery side 5 along the left switch side and 6 on the bottom lip of the back panel 11 Lift the back panel off the unit exposing the internal components and set it aside 12 Looking at the unit from behind locate the circuit board control panel on the left hand side of the bottom panel 13 Unplug the wire harness plug connectors on the circuit board flame motor LED light harness battery wire harness 14 Guide the battery charger input jack out from the left side of the bottom panel by sliding it up towards you 15 Disconnect the wire lead connectors coming from the circuit board to the switch noting the original configura tion NOTE Pliers can be used for a better grip on the con nector or a flat head screw driver can be used to carefully pry up between the switch and connector if you are unable to pull it off NOTE Try not to reverse the two black wires on the switch Their positioning on the circuit board to the switch is Figure 5 Red 1 Black 2 goes to the side of the switch farthest from the circuit board Black 2 on the spade in the cen ter of the switch and Red 1 on the spade on the right side Black 3 Yellow 4 goes to the side of the switch closest to the circuit board Black 3 on the spade in the center of the switch and Yellow 4 on the spade on the righ
12. etaining clip s on the bot tom panel 13 Remove the flicker motor mounting bracket by remov ing the 2 screws that attach to the bottom panel 14 Grasp the flame motor with the mounting bracket and flame rod still attached Slide the flame rod out of the flame assembly mounting bracket located on the op posite end 15 Separate the flicker motor and flicker rod by holding the motor in one hand grasping the rubber flicker con nector and rod with the other hand then twisting and pulling them apart Set the flame rod with the rubber connector aside 16 Remove the 2 screws which secure the flicker motor to the motor mounting bracket 17 Replace with the new flicker motor onto the mounting bracket and secure the motor to the bracket using the original 2 screws 18 Push the flame rod with rubber connector onto the mo tor shaft and slide it back into the 2nd flame assembly mounting bracket NOTE Ensure that the rod has not been bent If it has it may cause noises and limited flame effect during usuage 19 Secure the mounting bracket to the bottom panel of the fireplace with the original 2 screws 20 Re assemble the remainder of the unit in reverse order NOTE Before placing the battery back into the open ing reconnect the wires in their original position with black leading to black and red leading to red to ensure correct polarity and that they are not pinched when replacing the access cover LIGH
13. g the battery cover to the unit located in the bottom right corner of the back panel Figure 3 6 Lift and remove the battery access cover 7 Tilt the unit backwards to allow the battery to slide out of the opening NOTE The battery is heavy so ensure that it will slide out onto the flat surface A CAUTION Take care not to damage the 2 wire con nections on the left side of the battery Figure 3 8 Once battery is out of the opening remove the two 2 wire lead connectors from the battery terminals taking note of their original configuration NOTE These wire connectors can be carefully re moved one at a time by using needle nosed pliers 9 Reconnect the wire leads with black leading to black and red leading to red to ensure correct polarity and that they are not pinched when replacing the access cover 10 Insert the replacement battery into the opening careful ly orienting the wire leads so that they are not pinched 11 Replace the access cover and screws Check with your Local Authority or Retailer for recycling advice in your area FLAME MOTOR REPLACEMENT Tools Reguired Phillips Screw Driver Flat Head Screw Driver Needle Nosed Pliers WARNING Unplug or disconnect power before attempt ing any maintenance to reduce the risk of electric shock or damage to persons Battery must be recycled or disposed of properly La WARNING To prevent damage to the electric fireplace www dimplex com
14. lectric fireplace and to prevent bodily harm only use Dimplex replacement rechargeable batteries La WARNING Improper handling of battery may result in possible explosion hazard electric shock and severe bodily injury Do not dispose of battery in a fire the battery may explode Donot open or mutilate battery The battery contains chemicals that are toxic to the eyes and skin www dimplex com e To decrease risk of electric shock remove wrist watches and jewelry such as rings and bracelets when replacing battery To decrease risk of electric shock only use tools with insulated handles To prevent damage to the electric fireplace and to prevent bodily harm only replace battery with Dimplex replacement rechargeable batteries To prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex approved DC power supply to power and recharge battery dispose of spent battery return it to place of fireplace purchase deliver it to a local recycling facility or ship it to Dimplex North America Limited in the replacement battery packaging material 1 Ensure the fireplace is turned OFF 2 Unplug the Power Supply cord from the unit if at tached 3 Carefully remove the River Rocks media from the Media Tray on the front of the fireplace 4 Lift and remove the electric fireplace from the wall mounting bracket Figure 2 and carefully place it upright on a flat surface
15. may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the mirror can be cleaned with a damp cloth The mirror should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace Do not use abrasive cleaners Servicing Except for battery replacement and cleaning described above an authorized service representative should perform any other servicing EXPLODED PARTS DIAGRAM Replacement Parts List 1 FlickerMotor 3000240200KIT 7 Mirror Assembly 5901550100RP 2 FlickerRod 5901590100RP 8 LED Light Assembly 6908300100RP Battery 12V 8Ah 25 terminals 3700150100RP 9 Battery Wire Harness 2500560100RP 4 Switch ON OFF Momentary SPDT 2800220100RP 10 Wall Mounting Bracket 1021650100RP 5 PCB Driver Board Charger DC Jack 3000750100RP 11 River Rocks Large 1400060100RP 6 AC DC Power Supply with cord 3700180100RP __ 0 4 www dimplex com WIRING DIAGRAM 00108100Z _ 1N Ve DIAZ INdLNO ZH09 09 OV
16. ming from the circuit board noting the original con figuration Figure 5 NOTE Using a flat head screwdriver gently pry be tween the end of the connector and the switch to release the wires NOTE Try not to reverse the two black wires on the switch 14 Remove the switch from the bottom panel by depress ing the 4 mounting tabs and pushing the switch out ward through the bottom panel of the fireplace NOTE Pliers or a flat head screw driver may be help ful in getting a better grasp or putting more pressure on the tabs to release them 15 Push the new switch into place through the bottom panel according to the original position 16 Re connect the wire connectors from the board Figure 5 17 Re assemble the remainder of the fireplace in reverse order 18 NOTE Before placing the battery back in the housing brackets ensure that the battery wire leads are re connected in their original position with black leading to black and red leading to red to ensure correct polar ity and that they are not pinched when replacing the access cover CIRCUIT BOARD REPLACEMENT LED DRIVER PCB CIRCUIT BOARD Tools Required Phillips Screw Driver Flat Head Screw Driver Needle Nosed Pliers La WARNING Unplug or disconnect power before attempt ing any maintenance to reduce the risk of electric shock or damage to persons 1 Ensure the fireplace is turned OFF 2 Unplug the Power Supply cord from the unit if at tached 3 C
17. n with black leading to black and red leading to red to ensure correct polarity and that they are not pinched when replacing the access cover 10 www dimplex com TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION Appearance 11
18. t side of the switch 16 Carefully pull the 3 charge level indicator lights with wires out from their mounting clips near the switch noting their original order Green in the clip to the left closest to the switch Yellow in the center Red in the clip on the right NOTE There is rubberized glue securing these in the clip When pulling on the indicator lights the glue will come off with the bulb amp wires NOTE If necessary using pliers may allow for a bet ter grip when pulling these bulbs out 17 Remove the circuit board from the mounting clips located on the 4 corners of the board Use a pair of pli ers to pinch the tip of each mounting clip or cut the tabs off so the original board can be pulled off 18 Push the remainder of the old tabs out through the bot tom panel and replace with the new tabs provided with the replacement circuit board 19 Line up the 4 corners of the replacement board to the 4 mounting tabs and carefully push the new board down onto the tabs 20 Connect all of the wires and harnesses according to their original configuration NOTE Ensure that the switch wires and the battery level indicator lights are in their correct order and locations as described in step 15 and 16 21 Re assemble the remainder of the fireplace in reverse order NOTE Before placing the battery back in the housing brackets ensure that the battery wire leads are re connect ed in their original positio
19. tric shock remove wrist watches and jewelry such as rings and bracelets when replacing battery To decrease risk of electric shock only use tools with insulated handles To prevent damage to the electric fireplace and to prevent bodily harm only replace battery with Dimplex replacement rechargeable batteries To prevent damage to the electric fireplace and to prevent bodily harm only use Dimplex approved DC power supply to power and recharge battery dispose of spent battery return it to place of fireplace purchase deliver it to a local recycling facility or ship it to Dimplex North America Limited in the replacement battery packaging material 1 Ensure the fireplace is turned OFF 2 Unplug the Power Supply cord from the unit if at tached 3 Carefully remove the River Rocks media from the Media Tray on the front of the fireplace 4 Lift and remove the electric fireplace from the wall mounting bracket Figure 2 and carefully place it upright on a flat surface Figure 2 Wall Segment 7 g 4 2 4 4 2 2 Figure 3 Battery Cover A CAUTION A protective barrier i e blanket between the fireplace and work surface will help prevent scratches on the work surface or the fireplace 5 On the back of the fireplace remove the eight 8 screws securin
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