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Sun Fire X2270 M2 Server Service Manual

1. How to Install the SATA Cable Harness on page 62 How to Remove the SATA Cable Harness See Sun Fire X2270 M2 Server Internal Cabling on page 61 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Disconnect the four SATA cables from the backplane Disconnect the four SATA cables from the motherboard connections Release the SATA cable harness from its tie down points Carefully pull the SATA cable through the cutout in the chassis divider and lift it from the chassis How to Install the SATA Cable Harness on page 62 How to Install the SATA Cable Harness See Sun Fire X2270 M2 Server Internal Cabling on page 61 Match the color coded SATA cables with their associated motherboard connections and connect the SATA cable connectors to the motherboard Carefully route the SATA cable through the cutout in the chassis divider Match the color coded SATA cables with their associated backplane connection and connect the SATA cable connectors to the backplane Secure the SATA cableto the tie down points Check the routing of all cables for obstructions Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing the Front 1 0 Cable CRU See Also v Before You Begin Next Steps v Before You Begin Install the air duct See How to Install the Air Duct on page 53 Prepare the server for opera
2. LED Name Color Activity 10 100 Ethernet Green On Link established at 100 Megabits right side Amber On Link established at 10 Megabits Amber LED indicates that the link established is not at full capacity for that port 10 100 Ethernet Green On Link Activity left side 81 BIOS Booting and Setup Considerations TABLE2 10 100 1000 Base T Ethernet Activity Table LED Name Color Activity 10 1000 1000 Base T Ethernet LED left side Green On Link established at 1 Gigabit Amber On Link established at 100 Megabits Amber LED indicates that the link established is not at full capacity for that port Amber Off Link established at 10 Megabits Amber LED indicates that the link established is not at full capacity for that port 10 1000 1000 Base T Ethernet LED right side Green On Link activity BIOS Booting and Setup Considerations See the following sections for information when booting the BIOS and other setup considerations About the BIOS on page 82 BIOS Supported POST Hot Keys on page 83 Default BIOS Power On Self Test POST Events on page 83 BIOS POST F1 and F2 Errors on page 84 BIOS POST Memory Testing Sequence on page 87 About Hardware Prefetchers on page 88 About the BIOS The Basic Input Output System BIOS has a setup utility stored in the BIOS memory The setup utility reports system information and can be used to configure the BIOS setting
3. Note This information is for Oracle Service personnel only The Sun Fire X2270 M2 Server supports TLI and stores the TLI records in the motherboard MB FRUID container called PRIMARY and in a file on the service processor SP filesystem called BACKUPI After adding or replacing a component in your server you can initiate a backup the latest TLI record information in the MB FRUID PRIMARY container to BACKUPI on the SP filesystem using this procedure Enter Service mode To backup the PRIMARY container to the SP filesystem enter the following command copypsnc PRIMARY BACKUP1 How to Remove the Motherboard on page 73 LED Locations and Meanings 78 This section contains the following topics Front Panel System Status LEDs on page 78 Hard Drive LEDs on page 79 Rear Panel System Status LEDs on page 80 Front Panel System Status LEDs The Sun Fire X2270 M2 Server has three system status LEDs on both the front and rear panels of the server The LEDs are the Power LED the Service Action Required LED and the Locate LED Sun Fire X2270 M2 Server Service Manual January 2012 12 Hard Drive LEDs mee os M B ER Ds ann ees LED Name Color Activity 1 Server Locate LED White 2 Server Service Action Amber Required LED 3 Power OK LED Green 4 Power Button Use to identify a server in a rack Activate locally by pressing the Locate button or activate remotely using the IL
4. This preface describes related documentation available documentation formats and the process for submitting feedback to Oracle It also includes a document change history Related Books Related Books on page 5 About This Documentation PDF and HTML on page 7 Documentation Comments on page 7 Download Server System Tools and Drivers on page 7 Documents History on page 8 The following is a list of documents related to Oracle s Sun Fire X2270 M2 server These and additional support documents are available on the library page at http www oracle com pls topic lookup ctx sfx2270m2 amp id homepage Document Group Document Description Sun Fire X2270 M2 Server Specific Documentation Sun Fire X2270 M2 Server Product Documentation Sun Fire X2270 M2 Server Getting Started Guide Sun Fire X2270 M2 Server Installation Guide Sun Fire X2270 M2 Server Product Notes Sun Installation Assistant 2 3 through 2 4 User s Guide for x64 Servers Sun Fire X2270 M2 Server Installation Guide for Oracle Solaris Operating Systems Integrated HTML version of all starred documents including Search and Index Pictorial setup quick reference How to install rack and configure the server up to initial power on Important late breaking information about the server An Oracle tool used to perform an assisted installation of a supported Windows or Linux OS upgrade firmware regard
5. Y Download Server System Tools and Drivers Patches and the Tools and Drivers CD DVD ISO image file for your server are now available by from My Oracle Support MOS Use this procedure to access server specific downloads on MOS 1 Gotohttp support oracle com 2 Signin to My Oracle Support 3 Atthetop of the page click the Patches and Updates tab The Patches and Updates screen appears 4 Inthe Search screen click Product or Family Advanced Search The screen appears with search fields 5 Inthe Product field select the product from the drop down list Alternatively type a full or partial product name for example Sun Fire X2270 M2 until a match appears Documents History 6 Inthe Release field select the release from the drop down list Expand the folders to see the component offerings 7 Click Search A list of updates patches appears 8 Toselecta patch click the check boxes next to the patch name you can select more than one patch A popup action panel appears The panel contains several action options 9 Todownload the update click Download in the popup panel The download begins automatically Documents History May 2010 initial publication June 2010 collection refresh revisions to 11 March 2011 Product Notes document updated for document errata and SW v1 1 0and SW v1 2 0 releases Windows Operating System Installation Guide revised for document errata Oracle Solaris Operating System I
6. on page 36 DIMM Population Rules on page 38 DIMM Population Rules When installing removing or replacing DIMMs adhere to the following population rules Physical slot population All DIMMs must be DDR3 rules DIMMs are available in two speeds 1066 MHz and 1333 MHz Registered DIMMs RDIMMs must be ECC only Do not populate any DIMM slot next to an empty CPU socket Each CPU contains a separate memory controller Populate the DIMM slots for each memory channel that are the farthest from the CPU first Blue DIMM slots are always populated first For example populate D5 D3 D1 first then populate D4 D2 DO Performance The best performance is assured by preserving symmetry for example adding two of Considerations the same kind of DIMMs one per memory channel and ensuring that both CPUs have the same size of DIMMs populated in the same manner DIMMs with different speeds can be installed in different slots within the same channel however the speed of the slowest DIMM is applied to all the DIMMs faster DIMMs operate at the slowest supported frequency DIMM speed rules are as follows m 2x DIMM per channel 1066 MHz 2xDIMM per channel 1333 MHz m 1xDIMM per channel 1333 MHz if using 1333 MHz DIMMs m 1x DIMM per channel 1066 MHz if using 1066 MHz DIMMs These are the acceptable DIMM configurations DIMM CPU DIMM SLOT Location Qty Qty CPUO CPU 1 1 1 D5 1 2 configuration not allo
7. Antistatic wrist strap Portable light source Antistatic brush canned air or a vacuum cleaner to remove dust and debris Alcohol pads for CPU replacement by service personnel only Next How to Prepare for Service on page 21 20 Sun Fire X2270 M2 Server Service Manual January 2012 12 Tools and Supplies Needed 10 11 How to Prepare for Service Review the Sun Fire X2270 M2 Server Sun Fire X2270 M2 Server Product Notes The Product Notes contain update information about issues related to hardware and software Review the safety information See Important Safety Information on page 17 Review ESD procedures See Antistatic Procedures and Precautions on page 18 Power off the server See How to Power Off the Server on page 28 Disconnect the AC power cords from the rear of the server Power off all of the peripherals connected to the server Label and disconnect all cables attached to the rear of the server Remove the server from the rack See How to Remove the Server from the Rack on page 22 Note For some procedures it is not necessary to remove the server from the rack To determine whether to remove the server review the procedure before proceeding Place the server in a location with ample space and light Remove the server cover See How to Remove the Server Cover on page 25 Use a vacuum compressed air or an antistatic brush to clean the interior of the server so compo
8. Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove a DIMM on page 33 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 Removing and Installing DIMMs CRU on page 33 Error Correction and Parity The server s processor provides parity protection on its internal cache memories and error correcting code ECC protection ofthe data The system can detect and log to the system event log the following types of errors Correctable and uncorrectable memory ECC errors Correctable and uncorrectable CPU internal errors Advanced ECC corrects up to 4 bits in error on nibble boundaries if they are all in the same DRAM If a DRAM fails the DIMM continues to function Refer to the Oracle Integrated Lights Out Manager 3 0 Users Guide for information about how to access the error log Sun Fire X2270 M2 Server Service Manual January 2012 12 DIMM Slot Designations See also Removing and Installing DIMMs CRU on page 33 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 DIMM Slot Designations The following illustrations show the DIMM slot designations for CPU 0 and CPU 1 respectively i ve DIMM D2 pet DIMM D1 DIMM DO See also 37 DIMM Population Rules Removing and Installing DIMMs CRU on page 33 Error Correction and Parity
9. On LED is on continuously does not blink Standby power mode is the non operating mode That is the server is in a low power or powered down state and is not capable of booting and starting the OS In standby power mode minimum power is supplied only to the components that are required for lights out management LOM such as the service processor SP Standby power mode is achieved by connecting the server to an AC supply using the AC power cords To sustain standby power mode do not press the front panel power button You can also achieve standby power mode by powering off the server from full power mode using one of the methods described in the section How to Power Off the Server on page 28 When the server is in standby power mode the Power OK LED on the front panel blinks See also How to Power Off the Server on page 28 How to Power On the Server on page 28 27 Power Modes 28 A See Also How to Power Off the Server To gracefully power off the server from main power mode to standby power mode use the operating system specific shutdown procedure for the OS running on your server All operating systems have a shutdown procedure This shutdown procedure provides a graceful shutdown of the OS and it should be your first choice for powering off the server To gracefully power off the server from main power mode to standby power mode using the Power switch use a stylus or other nonconducti
10. RJ 45 serial port Five USB 2 0 ports 2 front 2 rear and 1 internal 12 Sun Fire X2270 M2 Server Service Manual January 2012 12 Supported Operating Systems and the Preinstalled Oracle Solaris OS Option Component and Feature System Management Service processor SP module Contains an IPMI 2 1 compliant service processor with Integrated Lights Out Manager ILOM Contains an onboard AST2100 2D 3D graphics controller with an HD15 connector Power One 600 W power supply with cooling fan Cooling Three 5k RPM internal Forced air cooling to motherboard variable speed blowers and components Next Supported Operating Systems and the Preinstalled Oracle Solaris OS Option on page 13 Supported Operating Systems and the Preinstalled Oracle Solaris OS Option This section describes the operating system options supported for the Sun Fire X2270 M2 Server You can order your server with the supported version Oracle Solaris 10 operating system OS preinstalled This option assists you in quickly bringing up the sever to an operational state If you ordered this option do not need to install the OS because it is factory installed on hard drive HD 0 When you boot the OS for the first time use the menu driven configuration utility to set up the OS with your site specific parameters For instructions on configuring the preinstalled OS refer to the Sun Fire X2270 M2 Server Installation Guide You can also install
11. SP ILOM web interface with Administrator privileges Select Maintenance gt Firmware Upgrade tabs The Firmware Upgrade page appears Sun Fire X2270 M2 Server Service Manual January 2012 12 Recovering the SP and BIOS Firmware 10 11 12 13 Click Enter Upgrade Mode A dialog box appears asking you to confirm to enter Upgrade mode Click OK to enter Upgrade mode or Cancel to exit the process ILOM stops its normal operation and prepares for a flash upgrade Enter the path to the new ILOM flash image file in the Select Image File to Upload field or click Browse to locate and select the firmware update file Use files with pkg extensions Click Upload to upload the file or click Cancel to exit the process The selected file is uploaded and verified as the correct image update for your SP This process takes about one minute with a fast network connection When the Verify Firmware Image page appears click OK Select Preserve Configuration to keep your ILOM settings If not the settings are overwritten by the firmware defaults Click Start Upgrade or click Cancel to exit the process When you click Start Upgrade a progress screen indicates that the firmware image is being updated When the update progress reaches 100 the firmware update is complete When the update is complete the system automatically reboots After the SP finishes rebooting use your browser to reconnect to ILOM Recovering t
12. SP module alignment pin is designed to help align the SP module with the card connector The SP module alignment pin is shipped with the SP module Position the SP module so the card s RJ 45 and HD15 connectors face the rear of the server Align connectors on the SP board with the openings in the rear panel of the server chassis Use the alignment pin to align the connector on the SP module with the connector on the motherboard Gently push down on the SP module to engage the connector on the module with the connector on the motherboard Tighten the captive screw to secure the SP module Sun Fire X2270 M2 Server Service Manual January 2012 12 Sun Fire X2270 M2 Server Internal Cabling 7 Install the air duct See How to Install the Air Duct on page 53 8 Prepare the server for operation See How to Prepare for Operation on page 26 SeeAlso Howto Remove the SP Module on page 59 Sun Fire X2270 M2 Server Internal Cabling Legend 1 Blower power cables 3 2 Front I O cable 3 SATA cable harness 4 Motherboard power cable 5 SATA backplane power cable 6 Blower power cable main See also Locations of Internal Server Components on page 30 61 Replacing the SATA Cable Harness CRU v Before You Begin Next Steps v Before You Begin 62 Replacing the SATA Cable Harness CRU This section contains the following topics How to Remove the SATA Cable Harness on page 62
13. Sun Installation Assistant to update the BIOS and SP firmware refer to System BIOS and ILOM Upgrade in the Sun Installation Assistant for Windows and Linux Users Guide You can update the BIOS and SP firmware from the Tools and Drivers CD using one of the following methods How to Update BIOS and ILOM SP Firmware Using the CLI on page 89 How to Update the BIOS and SP Firmware Using the Web Interface on page 90 How to Update BIOS and ILOM SP Firmware Using the CLI Setup a TFTP server to host the SP image Instructions for setting up the TFTP server can be found in the system administration guides for the appropriate Solaris or Linux version Solaris 10 manual at http docs sun com app docs prod solaris 10 hic Red Hat Enterprise Linux 5 documentation at http www redhat com docs manuals enterprise RHEL5 SUSE Linux Enterprise Server 9 manual at http www novell com documentation suse html Copy the SP image from the firmware webgui_cli version SP_file file on the Tools and Drivers CD to your TFTP server tftpboot directory where version is the version of the Tools and Drivers CD that you are using and SP_file is the name of the SP image For example firmware webgui cli 1 0 0 X2270M2 3 0 9 20 pkg Ensure that the OS on the platform is shut down Log in tothe Sun Fire X2270 ILOM CLI with Administrator privileges Type the following command to download the new ILOM SP firmware image load s
14. cable through the opening in the chassis divider 3 Connect three of the power supply cables to the motherboard 4 Connect the power supply cable to the hard disk backplane Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 Removing and Installing a Hard Drive Filler and Hard Drive Assembly CRU This section contains the following topics How to Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How To Remove a Removable Hard Drive Assembly on page 50 How to Install a Removable Hard Drive Assembly on page 51 How to Remove a Hard Drive Filler Caution Thermal over temperature potential Do not operate the server without all drive slots populated with either a drive ofa filler If your server contains a filler panel remove the filler panel before installing a hard drive Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing a Hard Drive Filler and Hard Drive Assembly CRU Next Steps See Also A For the drive slot in which you want to install a removable hard drive rotate the release lever on the front of the filler to disengage the hook and extend the handle Use the handle to pull the filler out of the slot How to Install a Removable Hard Drive Assembly on page 51 How to Install a Hard Drive Fil
15. content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Ce logiciel et la documentation qui l accompagne sont prot g s par les lois sur la propri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de laloi vous ne pouvez pas copier reproduire traduire diffuser modifier breveter transmettre distribuer exposer ex cuter publier ou afficher le logiciel m me partiellement sous quelque forme et par quelque proc d que ce soit Par ailleurs il est interdit de proc der toute ing nierie inverse du logiciel de le d sassembler ou de le d compiler except des fins d interop rabilit avec des logiciels tiers ou tel que prescrit par la loi Les informations fournies dans ce document sont susceptibles de modification sans pr avis Par ailleurs Oracle Corporation ne garantit pas quelles soient exemptes d erreurs et vous invite le cas ch ant lui en faire part par crit Si ce logiciel ou la documentation qui l accompagne est conc d sous licence au Gouvernement des Et
16. firmware CLI 89 90 Web interface 90 91 USB drive recovering SP and BIOS firmware 92 93 100 Sun Fire X2270 M2 Server Service Manual January 2012 12
17. page 33 See Also 34 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing DIMMs CRU Before You Begin How to Install a DIMM Tip As an ESD precaution do not remove the DIMM from its packaging until you are ready to install it See Locations of Internal Server Components on page 30 DIMM Population Rules on page 38 DIMM Slot Designations on page 37 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Locate the DIMM socket in which you want to install or replace a memory module For slot designations see DIMM Slot Designations on page 37 Ensure that the DIMM socket ejector levers are open rotated fully outward Align the notch in the DIMM s edge connector with the socket alignment key Ensure that the DIMM s edge connector is positioned correctly within the slot To install the DIMM simultaneously press downward on both top edges of the DIMM until the ejector levers rise to their vertical position and lock into place This action produces a click as the levers lock the DIMM in the slot Note Insert the DIMMs evenly straight down along the DIMM slot until locked into place 35 Error Correction and Parity 36 10 See Also Ensure that the DIMM is correctly installed in the slot Install the air duct See How to Install the Air Duct on page 53
18. prepare your server for both service and operation Note System cooling might be affected by dust and contaminant buildup Open and check the server approximately every six months or more often in dustier operating environments Check system heatsinks fans and air openings If necessary clean systems by brushing or blowing contaminants from the system or by carefully vacuuming contaminants from the system Do not use liquid cleaners on or in the server Important Safety Information on page 17 Antistatic Procedures and Precautions on page 18 How to Usean Antistatic Mat on page 19 CRU and FRU List on page 19 Tools and Supplies Needed on page 20 How to Prepare for Service on page 21 How to Remove the Server from the Rack on page 22 How to Install the Server Into the Rack on page 23 How to Remove the Server Cover on page 25 How to Install the Server Cover on page 26 How to Prepare for Operation on page 26 Important Safety Information This section describes important safety information to know before removing or installing parts in your Sun Fire server Antistatic Procedures and Precautions 18 Caution Hazardous voltage present Never attempt to run the server with the covers removed You must disconnect the power supply before servicing any of the components documented in this section Caution Equipment damage possible The covers must be in place for proper air flow
19. terms set forth in the applicable Government contract and to the extent applicable by the terms of the Government contract the additional rights set forth in FAR 52 227 19 Commercial Computer Software License December 2007 Oracle America Inc 500 Oracle Parkway Redwood City CA 94065 This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information on
20. Drivers CD contains several software applications and utilities for use with your Sun Fire X2270 M2 Server The Tools and Drivers CD is available online as an ISO image which you can download and mount as a virtual CD or use to burn a physical CD Use the following table to locate the documents that contain a description and explanation of the applications and utilities that are on the Sun Fire X2270 M2 Server Tools and Drivers CD Application Document or Section in This Document Drivers and installation scripts for supported m Sun Fire X2270 M2 Server Installation Guide for operating systems Linux Operating Systems m Sun Fire X2270 M2 Server Installation Guide for Oracle Solaris Operating System m Sun Fire X2270 M2 Server Installation Guide for Oracle VM m Sun Fire X2270 M2 Server Installation Guide for Windows Operating System BIOS and SP firmware Integrated Lights Out Manager Supplement for Sun Fire X2270 M2 Server Diagnostics software Oracle x86 Server Diagnostics Guide Windows RIS WDS files Sun Fire X2270 M2 Server Installation Guide for Windows Operating System 77 LED Locations and Meanings Next Steps How to Use the Tools and Drivers CD Download the Tools and Drivers CD ISO image from the server download page Use the ISO image to burna CD or mount the ISO image as a virtual CD Boot the server from the CD or browse the contents of the CD How to Backup Motherboard FRUID Information
21. Fire X2270 M2 Server Tools and Drivers CD which is available both online and separately in the optional Sun Fire X2270 M2 Server Media and Documentation Kit contains drivers for OS installation and Intel NIC and Intel RAID AHCI The CD also contains BIOS BMC flash utilities diagnostics software and Windows Remote Installation Service RIS files For more information about using the Tools and Drivers CD software see Using the Tools and Drivers CD on page 77 Sun Fire X2270 M2 Server Service Manual January 2012 12 Front Panel Features and Components Next Front and Rear External Features and Components on page 15 Front and Rear External Features and Components This section shows the locations of external features and components of both the front and rear ofthe Sun Fire X2270 M2 Server Front Panel Features and Components on page 15 Rear Panel Features and Components on page 16 Front Panel Features and Components Legend 1 WhiteLocate LED button 2 Amber Service Action Required LED 3 Green Power Status LED 4 Power button 5 USB2 0 ports 2 6 Server serial number 7 Optional removable SATA HD SSD 1 8 Optional removable SATA HD SSD 2 9 Optional removable SATA HD SSD 3 10 Optional removable SATA HD SSD 4 11 DiskReady to Remove LED 12 Disk Service Action Required LED non operational 13 non operational Green Disk OK read and write activity LED Rear Panel Features and Components
22. For your protection observe the following safety precautions when setting up your equipment Follow all Oracle cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire X2270 M2 Server Safety and Compliance Guide Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment electrical rating label Follow the electrostatic discharge safety practices as described in this document Next Antistatic Procedures and Precautions on page 18 Antistatic Procedures and Precautions Electrostatic discharge ESD can damage your processor hard drives expansion boards and other components ESD sensitive devices such as the motherboards PCI cards hard drives and memory modules require special handling Always observe the following precautions before you install a system component Caution Component damage Circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these devices Do not touch the components without antistatic precautions especially along the connector edges Donotremovea component from its protective packaging until y
23. Note Replace the battery only with the identical model 5 Install the air duct See How to Install the Air Duct on page 53 6 Prepare the server for operation See How to Prepare for Operation on page 26 Removing and Installing DIMMs CRU This section contains the following topics How to Remove a DIMM on page 33 How to Install a DIMM on page 35 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 v Howto Remove a DIMM Before You Begin See Locations of Internal Server Components on page 30 1 Prepare the server for service See How to Prepare for Service on page 21 33 Removing and Installing DIMMs CRU 2 Remove the air duct See How to Remove the Air Duct on page 53 3 Locate the DIMM socket in which you want to install or replace a memory module See DIMM Slot Designations on page 37 4 Ejectthe DIMM from the slot by simultaneously pressing down on the ejector levers at both ends of the DIMM socket This action releases the DIMM from the slot 5 Toremove the DIMM lift it up and out of the socket 6 Prepare the server for operation See How to Prepare for Operation on page 26 How to Install a DIMM on page 35 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 Removing and Installing DIMMs CRU on
24. OM m Off Normal On Blinking The SP monitors the health of the system and activates the Service Action Required LED m Off Normal operation m Slow blink A new unacknowledged event that requires a service action has been detected m Steady on An event has been acknowledged but the problem still requires attention The following conditions cause the SP to activate the Service Action Required LED m Voltage outside thresholds Temperature above thresholds Fan speed below thresholds or not present 24 correctable errors have occurred in a 24 hour period One correctable error has occurred Use to discern the power state of the server m Steady On Full power mode on and OK m Blinking Standby power is on but main power is off m Quick blink in POST diagnostics running m Off No power AC cords not attached For more on power modes see Power Modes on page 27 Hard Drive LEDs For each hard disk HD there are three LEDs 79 Rear Panel System Status LEDs e 20 FR BEH Rec I rr eee rp 2 SAN Seo KITI o mmm Coe mmm Name Color Activity Comment 1 Hot swapBlue Off Normal operation Not supported LED m Steady on The system indicates that the disk is ready to be removed 2 Fault Amber Off Normal operation Not supported LED m Steady on The system has detected a fault with the HD 3 Activity Green m Blink Disk activity LED standby m Off Power is off or no d
25. QU RR e 5 About This Documentation PDF and HTML is 7 Documentation Comments Download Server System Tools and Drivers sn 7 Documents History sci inicie cecitecodeecn sedie teeiinia ui SN EASA don deien hiec d eee teh eds 8 Sun Fire X2270 M2 Server Service Manual Organization sse 9 Sun Fire X2270 M2 Server OVGEVIEW ice ng ee annee ne rennes ns ele 11 Components and Features ccoiiern e dr ORO DUC DU ORE GU HG EH OE Front and Rear External Features and Components Maintaining the Sun Fire X2270 M2 Server eint dieit eei NE Preparing for Service and Operation een 17 Powering On and Powering Off the Server iii Component Replacement Procedures and Topic ins Sun Fire X2270 M2 Server Service Procedures and Information Using the Tools and Drivers CD scesccassassssessescasosscsuastascosssnsssnsciectesaonscssssancapeeseseavseaessooedonsaesteoeies How to Backup Motherboard FRUID Information su 78 LED Locations and Meanings o eee DERE TRO RD PRUDENTER NR A REFER ERR E ege 78 BIOS Booting and Setup Considerations sun 82 Seryice PFOCedUres alain ten restos Uer n cei daa OD ed 88 Ordering Components as ots seas TNE d dicet it id nent nh tide 93 Sun Fire X2270 M2 Server Specifications nimesin nr 95 Physical Specifications eese ee he Y HE IS OHIO UR RN REI S E 95 Power Specifications sata e ee n tei edere eta Red ea ei D Ne ode AER c ol 95 Environmental Specifications een 96 Acoustic Noise Specifications Preface
26. See also Locations of Internal Server Components on page 30 Front Panel System Status LEDs on page 78 Next Rear Panel Features and Components on page 16 Rear Panel Features and Components p T X s oy eee oo weese oo RRR Dieveese E C cedi 2 Legend 1 AC power connector 2 White Locate LED 3 Amber Service Action Required LED 4 Green Power Status LED 5 Serial Management SER MGT port RJ 45 6 GigabitEthernet port NET 0 7 GigabitEthernet port NET 1 8 USB2 0 ports 2 9 Network Management NET MGT 10 HD 15 video connector available only in systems Ethernet port available only in systems with with an SP module an SP module 11 PCIe slot Gen 2 x16 See also Locations of Internal Server Components on page 30 Rear Panel System Status LEDs on page 80 Front Panel Features and Components on page 15 16 Sun Fire X2270 M2 Server Service Manual January 2012 12 Maintaining the Sun Fire X2270 M2 Server This section contains information that describes how to add replace and configure components in the Sun Fire X2270 M2 Server after it has been set up Preparing for Service and Operation on page 17 Powering On and Powering Off the Server on page 27 Component Replacement Procedures and Topic on page 29 Preparing for Service and Operation This section contains important topics and tasks that describe how to safely and properly
27. Sun Fire X2270 M2 Server Service Manual A 4 Sun g January 2012 12 Copyright 2010 2012 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT RIGHTS Programs software databases and related documentation and technical data delivered to U S Government customers are commercial computer software or commercial technical data pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such the use duplication disclosure modification and adaptation shall be subject to the restrictions and license
28. The system battery is a CR2032 calculator type battery Replace the system battery if you know it is weak if after any period of AC power loss the BIOS loses its CMOS settings or if the time of day clock loses time Caution Loss of data Removing the battery causes the server to revert to the factory default BIOS settings Caution Do not attempt to open or service batteries The battery contains lithium and can explode if mishandled or improperly disposed How to Replace the System Battery on page 31 How to Replace the System Battery See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove the system battery by pulling and quickly releasing the battery retaining clip This action causes the battery to pop out of its socket 31 Replacing the System Battery CRU Note Use a tool to gently pry the battery from the socket while pulling the retaining clip A Caution Do not dispose of the battery with regular waste Discard used batteries according to the manufacturer s instructions or in accordance with your facility or local waste disposal agency 32 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing DIMMs CRU 4 Insert the new system battery into the battery holder with the side labeled facing upward
29. al Specifications Specification State British Metric Temperature Operating sea level 41 F to 100 F 5 C to 35 C Non operating 40 F to 158 F 40 C to 70 C Humidity Operating 10 to 93 RH 10 to 93 RH non condensing 80 6 F non condensing 38 C max wet bulb max wet bulb Non operating 93 RH non condensing 93 RH non condensing 100 4 F max wet bulb 43 C max wet bulb Vibration Operating 0 12 G x y 0 17 G z 5 500 Hz sine Non operating 0 3 G x y 0 6 G z 5 500 Hz sine Shock Operating 3 5 G 11 msec half sine Maximum operating 1 8 F for every 985 ft in 1 C for every 300 m in temperature derating altitude altitude Altitude Operating 0 to 10 000 feet 0 to 3 048 m Acoustic Noise Specifications 96 23 C Idle 23 C Operating LyAg 7 0B 7 5B LpAm 60 dba 70 dba Sun Fire X2270 M2 Server Service Manual January 2012 12 Index A acoustic specifications server 96 adding a CPU to the server 70 72 air duct installing 53 54 internallocation 30 removing 53 antistatic mat using 19 antistatic procedures and precautions 18 B backplane hard drive internallocation 30 battery internallocation 30 replacing type CR2032 31 BIOS firmware updating CLI 89 90 Web interface 90 91 hotkeys 83 overview 82 POST errors 84 memory testing sequence 87 selftest 83 blower modules installing 55 56 internallocation 30 removing 54 55 C
30. and BIOS settings are automatically loaded when the SP and BIOS firmware is flashed you might need to reset some of the ILOM and BIOS settings Ordering Components You can order additional components and replacement parts for the Sun Fire X2270 M2 Server Contact your local Oracle sales representative for more information For the most up to date component information refer to the components list on the following web site http sunsolve sun com handbook pub validateUser do target Systems index 93 94 Sun Fire X2270 M2 Server Specifications The section contains the following topics Physical Specifications Physical Specifications on page 95 Power Specifications on page 95 Environmental Specifications on page 96 Acoustic Noise Specifications on page 96 Specification Standard Metric Height 1 7 inches 43 mm Width 17 2 inches 436 mm Depth 25 6 inches 650 mm Weight 27 28 lbs minimum configuration option 12 4kg 29 04 lbs maximum configuration option 13 2kg e e Power Specifications Maximum continuous power is 600 watts Parameter Minimum Rated Maximum Voltage 90 Vrms 100 127 200 240 Vrms 264 Vrms Frequency 47 Hz 50 60 Hz 63 Hz Current Type Values Maximum input current 8 6 Amps max at 100 VAC 4 3 Amps max 200 VAC full load 95 Environmental Specifications Current Type Values Maximum inrush current 60 Amps Environment
31. ash Drive Create a bootable MS DOS USB flash drive You can create a bootable USB flash drive using a freeware application such as BootFlashDOS 1 0 Using a system that contains both a CD DVD drive and a USB port insert the Tools and Drivers CD into the CD DVD drive and the bootable USB flash drive into an available USB port Copy the contents of the firmware USBFlash SPREcovery directory from the Tools and Drivers CD to a bootable MS DOS USB flash drive Sun Fire X2270 M2 Server Service Manual January 2012 12 Ordering Components 4 Insert the USB flash drive containing the contents of the Tools and Drivers CD into an available USB port on the Sun Fire X2270 M2 Server 5 Power on or reboot the Sun Fire X2270 M2 Server The BIOS screen appears 6 Inthe BIOS screen press F8 to specify a temporary boot device The Select Boot Device menu appears 7 Inthe Boot Device menu select the USB flash drive as the first boot device then press Enter 8 Save the changes and exit the system BIOS The system automatically boots to the USB flash drive 9 Navigate to the directory on the USB flash drive that contains the contents of the Tools and Drivers CD 10 Inthe terminal window type the following command to run the recovery program gt run recovery bat 11 When the recovery program is completed disconnect the AC power connection from the server for 30 seconds then reconnect the AC power Because the default ILOM
32. ats Unis ou toute entit qui d livre la licence de ce logiciel ou l utilise pour le compte du Gouvernement des Etats Unis la notice suivante s applique U S GOVERNMENT RIGHTS Programs software databases and related documentation and technical data delivered to U S Government customers are commercial computer software or commercial technical data pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such the use duplication disclosure modification and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract and to the extent applicable by the terms ofthe Government contract the additional rights set forth in FAR 52 227 19 Commercial Computer Software License December 2007 Oracle America Inc 500 Oracle Parkway Redwood City CA 94065 Ce logiciel ou mat riel a t d velopp pour un usage g n ral dans le cadre d applications de gestion des informations Ce logiciel ou mat riel n est pas concu ni nest destin tre utilis dans des applications risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures n cessaires son utilisation dans des conditions optimales de s curit Oracle Corpo
33. cable locations internal 61 CD DVD drive recovering SP and BIOS firmware 92 CLI command line interface updating BIOS and ILOM firmware 89 90 CMOS battery type CR2032 31 clearing 88 components internal 30 list ofinternal 11 ordering 93 replacement list 29 cooling specifications 13 cover server installing 26 removing 25 CPU supported versions 11 CPU and heatsink assembly adding 70 72 installing 68 70 internal location 30 removing 67 68 customer replaceable units CRU list 19 D DIMM error correction and parity 36 installing 35 36 internallocation 30 97 Index DIMM Continued population rules and configurations 38 removing 33 34 slot designation 37 E environmental specifications server 96 error correcting code ECC 36 errors POST 84 Ethernet LEDs 10 100 81 82 10 100 1000 82 F firmware recovering CD DVD drive 92 USB drive 92 93 updating CLL 89 90 Web interface 90 91 front panel features and components 15 LEDs 78 FRUID information backing up 78 full power mode 27 H hard drive installing 51 52 internallocation 30 LEDs 79 removing 50 51 supportedlist 12 hard drive backplane installing 58 removing 57 hard drive filler installing 49 50 98 Sun Fire X2270 M2 Server Service Manual hard drive filler Continued removing 48 49 hot keys BIOS 83 l T O board installing 66 internal location 30 removing 64 65 T O cable instal
34. cations that perform aggressive software prefetching or for workloads with limited cache For example memory intensive applications with high bus utilization could see a performance degradation if hardware prefetching is enabled Service Procedures 88 This section contains the following service procedure topics How to Clear the CMOS on page 88 Updating BIOS and SP Firmware on page 89 Recovering the SP and BIOS Firmware on page 91 How to Clear the CMOS Use this procedure to clear the servers CMOS settings in the case of a system hang For example if the server hangs because of incorrect settings and will not boot use this procedure to invalidate the settings and reboot with the default settings Prepare the server for service See How to Prepare for Service on page 21 Remove the AC power cord from the rear of the server Remove the server cover See How to Remove the Server Cover on page 25 Remove the battery for 30 seconds then reinsert it Use the procedure for replacing the system battery See Replacing the System Battery CRU on page 31 Install the server cover See How to Install the Server Cover on page 26 Prepare the server for operation See How to Prepare for Operation on page 26 Reinsert the AC power cord Sun Fire X2270 M2 Server Service Manual January 2012 12 Updating BIOS and SP Firmware Updating BIOS and SP Firmware Note If you want to use the
35. e rail assemblies are fully collapsed into the rack Push the slide rails into the slide rail assemblies and then collapse the assemblies 23 Tools and Supplies Needed 2 Raise the server so the rear ends of the mounting brackets are aligned with the slide rail assemblies mounted in the equipment rack 3 Insert the mounting brackets into the slide rails then push the server into the rack until the mounting brackets encounter the slide rail stops approximately 12 inches or 30 cm 4 Simultaneously push and hold the slide rail release buttons on each mounting bracket while you push the server into the rack Continue pushing until the slide rail locks on the front of the mounting brackets engage the slide rail assemblies You will hear a click A Caution Verify that the server is securely mounted in the rack and that the slide rails locks are engaged with the mounting brackets before continuing 24 Sun Fire X2270 M2 Server Service Manual January 2012 12 Tools and Supplies Needed NextSteps How to Prepare for Operation on page 26 See Also Rear Panel Features and Components on page 16 v Howto Remove the Server Cover 1 Prepare the server for service See How to Prepare for Service on page 21 2 Loosen the captive screw that secures the cover to the chassis If necessary use a screwdriver to loosen the screw 3 Pull the cover slightly toward the rear of the server until it stops a
36. e the Air Duct on page 53 Replacing a Blower Module CRU The following procedures describe how to replace a blower module The X2270 server contains three blower modules How to Remove a Blower Module on page 54 How to Install a Blower Module on page 55 How to Remove a Blower Module See Sun Fire X2270 M2 Server Internal Cabling on page 61 Locations of Internal Server Components on page 30 Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing a Blower Module CRU 1 Prepare the server for service See How to Prepare for Service on page 21 2 Remove the air duct See How to Remove the Air Duct on page 53 3 Unplugtheblower s power connector from the motherboard 4 Pull the blower upward while pushing the connector cable through the cutout in the chassis divider and taking care not to catch the connector on the metal to remove the blower from the chassis A Caution Thermal over temperature potential Do not operate the server without all airflow components installed See Also Howto Install a Blower Module on page 55 v Howto Install a Blower Module BeforeYouBegin See Locations of Internal Server Components on page 30 Sun Fire X2270 M2 Server Internal Cabling on page 61 55 Replacing the Hard Drive Backplane Assembly FRU 56 1 See Also Position the blower module so that it fits over the guideposts and the duct opening
37. ensures that HD SSDs are detached from the backplane assembly 3 Remove the air duct See How to Remove the Air Duct on page 53 4 Disconnect the HD SSD power cable connector and the four SATA cable connectors from the backplane assembly 5 Remove the eight screws fastening the backplane assembly to the server chassis 6 Carefully lift the backplane assembly from the server chassis NextSteps How to Install the Hard Drive Backplane on page 58 57 Replacing the Hard Drive Backplane Assembly FRU v Howto Install the Hard Drive Backplane Before You Begin See Locations of Internal Server Components on page 30 Sun Fire X2270 M2 Server Internal Cabling on page 61 1 Position the backplane board in the server chassis with the SATA connectors facing upward and align the eight screw holes in the backplane with the threaded standoffs in the server chassis 2 Tosecure the backplane to the server chassis fully tighten the eight screws 3 Connect the HD SSD power cable and four SATA cables to the backplane Take care to route the cables properly 4 Install all HD SSDs See How to Install a Removable Hard Drive Assembly on page 51 5 Install the air duct See How to Install the Air Duct on page 53 6 Prepare the server for operation See How to Prepare for Operation on page 26 SeeAlso Howto Remove the Hard Drive Backplane on page 57 58 Sun Fire X2270 M2 Server Service Manual Jan
38. er Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 45 Removing and Installing a Power Supply CRU 3 Next Steps 46 Reference the following illustration for this procedure Note the numbered panels Disconnect the three power supply cables from the motherboard 1 Disconnect the power supply cable from the hard drive backplane and push the cable through the cutout in the chassis divider 2 Loosen the captive screw that secures the power supply to the chassis 3 Lift the power supply out of the chassis 4 How to Install the Power Supply on page 47 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing a Power Supply CRU v Howto Install the Power Supply Before You Begin See How to Remove the Power Supply on page 45 Sun Fire X2270 M2 Server Internal Cabling on page 61 Locations of Internal Server Components on page 30 1 Reference the following illustration for this procedure Note the numbered panels 2 Insert the power supply into the chassis with the cable bundle toward the front of the server 1 3 To secure the power supply to the chassis fully tighten the captive screw 2 47 Removing and Installing a Hard Drive Filler and Hard Drive Assembly CRU 4 48 Route the HD SSD power
39. even leading to component damage Lower the heatsink onto the CPU To secure the heatsink alternately tighten the four screws Alternately turn each screw one full turn until all the screws are tightened fully Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing the Motherboard FRU v Before You Begin Replacing the Motherboard FRU Note The hard drive backplane assembly is a field replaceable unit It must be replaced by a certified Oracle Service Technician How to Remove the Motherboard on page 73 How to Install the Motherboard on page 74 How to Remove the Motherboard See Locations of Internal Server Components on page 30 Backup motherboard MB FRUID information see How to Backup Motherboard FRUID Information on page 78 Prepare for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove the SP module See How to Remove the SP Module on page 59 Remove any PCle cards See How to Remove a PCle Card on page 40 Remove the PCle riser assembly See How to Remove the PCle Riser on page 44 Remove the DIMMs See How to Remove a DIMM on page 33 Disconnect all cables attached to the motherboard and keep them clear of the motherboard See Sun Fire X2270 M2 Server Internal Cabling on pa
40. fits into the cutouts in the chassis divider Gently push the blower module down while directing the connector cable through the cutout in the chassis divider until the blower is seated on the guideposts Note Ensure that the connector cable has been directed through the connector opening in the chassis divider and not through the blower exhaust opening Connect the blower power connector to the blower power connector on the motherboard Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove a Blower Module on page 54 Replacing a Blower Module CRU on page 54 Replacing the Hard Drive Backplane Assembly FRU Note The hard drive backplane assembly is a field replaceable unit It must be replaced by a certified Oracle Service Technician This section contains the following topics How to Remove the Hard Drive Backplane on page 57 How to Install the Hard Drive Backplane on page 58 Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing the Hard Drive Backplane Assembly FRU v Howto Remove the Hard Drive Backplane Before You Begin See Locations of Internal Server Components on page 30 Sun Fire X2270 M2 Server Internal Cabling on page 61 1 Prepare the server for service See How to Prepare for Service on page 21 2 Remove all hard drives See How To Remove a Removable Hard Drive Assembly on page 50 This
41. g a Blower Module CRU on page 54 SP module Removing and Installing the SP Module CRU on page 59 Internal cabling Sun Fire X2270 M2 Server Internal Cabling on page 61 Cable harness Replacing the SATA Cable Harness CRU on page 62 I O cable Replacing the Front I O Cable CRU on page 63 Field Replaceable Units FRUs 29 Locations of Internal Server Components Component Designations Procedures and Topics Hard drive backplane assembly Front I O board CPU and heatsink assembly Motherboard Replacing the Hard Drive Backplane Assembly FRU on page 56 Replacing the Front I O Board FRU on page 64 Removing Installing and Adding a CPU and Heatsink FRU on page 67 Replacing the Motherboard FRU on page 73 Locations of Internal Server Components Legend 1 DIMM slots 6 for CPU 1 3 PCleriser and card 5 SP board 7 DIMM slots 6 for CPU 0 9 Airduct 30 Sun Fire X2270 M2 Server Service Manual 2 CPUI 4 Unsupported component 6 CPUO 8 Power supply 10 System battery located under the air duct January 2012 12 Replacing the System Battery CRU A A v Before You Begin Legend 11 Blower modules 3 12 HD SSD backplane 13 Removable SATA HD SSD 3 14 Removable SATA HD SSD 2 15 Removable SATA HD SSD 1 16 Removable SATA HD SSD 0 17 I O board See also CRU and FRU List on page 19 Replacing the System Battery CRU
42. ge 61 If necessary label the cables Remove the CPU and heatsink assemblies See How to Remove a CPU and Heatsink on page 67 73 Replacing the Motherboard FRU 10 Remove and retain the eight screws that secure the motherboard to the chassis C5 11 Liftthe motherboard out of the chassis NextSteps How to Install the Motherboard on page 74 v Howtolnstall the Motherboard BeforeYouBegin See How to Remove the Motherboard on page 73 1 Position the new motherboard so that the ports on the motherboard face the rear of the server 2 Align the motherboard in the chassis so that the screw holes align with the threaded standoffs on the chassis 74 Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing the Motherboard FRU 3 10 11 12 To secure the motherboard fully tighten the eight screws Z2 e Install the CPU and heatsink See How to Install a CPU and Heatsink on page 68 Connectthe cables to the motherboard See Sun Fire X2270 M2 Server Internal Cabling on page 61 Install the DIMMs See How to Install a DIMM on page 35 Install the PCle riser See How to Install the PCle Riser on page 42 Install the PCle card See How to Install a PCIe Card on page 41 Install the SP module See How to Install the SP Module on page 60 Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Pre
43. gin 42 Slide the new PCle card into the PCle slot on the rear panel of the server and connect the card to the PCle riser To lock the PCle card push to close the locking latch on the rear panel of the server Attach any required internal cabling to the card Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove a PCIe Card on page 40 Removing and Installing a PCIe Card CRU on page 40 Removing and Installing the PCle Riser CRU The PCIe riser installed in the server is a low profile half length x16 connector card supporting up to 35 watt cards How to Install the PCIe Riser on page 42 How to Remove the PCIe Riser on page 44 How to Install the PCle Riser See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing the PCle Riser CRU 2 Remove the air duct See How to Remove the Air Duct on page 53 3 Align the riser card in the PCle slot on the motherboard 4 Toinstall the riser card gently push the card downward into the slot 5 If youare installing a PCle card see How to Install a PCIe Card on page 41 6 Install the air duct See How to Install the Air Duct on page 53 7 Pre
44. he CPU minimize the movement Caution If the heatsink is moved too much during its installation the layer of thermal compound might become uneven leading to component damage To secure the heatsink to the motherboard alternately tighten the four screws Alternately turn each screw one full turn until all the screws are tightened fully Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Add a New CPU and Heatsink Assembly Use this procedure if you are adding a CPU to your server See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing Installing and Adding a CPU and Heatsink FRU 3 To unlock the CPU cover gently push downward on the CPU retaining lever and move it slightly away from the CPU This action releases the lever from the retaining clip 4 Lift the lever to its fully open and upright position 5 _ Lift the CPU cover to its fully open position 6 Remove the new CPU from its packaging Caution ESD component damage The CPU is highly sensitive to static electricity Observe ESD precautions before handling the CPU See Antistatic Procedures and Precautions on page 18 7 Align t
45. he SP and BIOS Firmware If your server has corrupted SP or BIOS firmware you can use one of the following methods to recover the firmware How to Recover the SP and BIOS Firmware Using a CD DVD Drive on page 92 How to Recover the SP and BIOS Firmware Using a USB Flash Drive on page 92 Note You should only use the following procedures for system recovery as these procedures will not preserve BIOS settings and ILOM configurations 91 Recovering the SP and BIOS Firmware 92 v How to Recover the SP and BIOS Firmware Using a CD DVD Drive Insert theTools and Drivers CD into the CD DVD drive Reboot the server When the Tools and Drivers CD menu appears select menu option 3 Exit to DOS From the DOS prompt navigate to the directory on the Tools and Drivers CD that contains the recovery program For example cd firmware BIOS From the DOS prompt type the following command to run the recovery program run flash bat When the Recovery menu is appears select menu option 1 For example 1 Flash System BIOS firmware Clear BIOS CMOS and load defaults Note When you select option 1 the default ILOM and BIOS settings are loaded Therefore you might need to reset some ofthe ILOM and BIOS settings When the recovery program is completed disconnect the AC power connection from the server for 30 seconds then reconnect the AC power How to Recover the SP and BIOS Firmware Using a USB Fl
46. he board to the server fully tighten the three screws 6 Install the air duct See Howto Install the Air Duct on page 53 7 Prepare the server for operation See How to Prepare for Operation on page 26 See Also How to Remove the I O Board on page 64 66 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing Installing and Adding a CPU and Heatsink FRU v Before You Begin 4 5 Removing Installing and Adding a CPU and Heatsink FRU Note The CPU and heatsink assembly is a field replaceable unit It must be replaced by a certified Oracle Service Technician The following procedure describes how to replace a CPU The Sun Fire X2270 M2 Server supports both single CPU and dual CPU configurations The procedures in this section include removal and installation procedures as well as a procedure for adding a second CPU toa single CPU configuration How to Remove a CPU and Heatsink on page 67 How to Install a CPU and Heatsink on page 68 How to Add a New CPU and Heatsink Assembly on page 70 How to Remove a CPU and Heatsink See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove the four screws that secure the heatsink to the motherboard Slightly wiggle the heatsink right and left to break the seal crea
47. he server See How to Power On the Server on page 28 See Also Howto Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How To Remove a Removable Hard Drive Assembly on page 50 Removing and Installing the Air Duct CRU This section contains the following topics How to Remove the Air Duct on page 53 How to Install the Air Duct on page 53 52 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing the Air Duct CRU v How to Remove the Air Duct A Caution Thermal over temperature potential The air duct is an important server cooling component Do not operate the server without the air duct installed BeforeYouBegin See Locations of Internal Server Components on page 30 1 Prepare the server for service See How to Prepare for Service on page 21 2 Pull the air duct up and out of the chassis See Also How to Install the Air Duct on page 53 v Howto Install the Air Duct Before You Begin See Locations of Internal Server Components on page 30 53 Replacing a Blower Module CRU 1 See Also v Before You Begin 54 Position the air duct in the chassis aligning the baffle with the indents and opening in the chassis divider Carefully lower the air duct in place Prepare the server for operation See How to Prepare for Operation on page 26 How to Remov
48. he small triangle on the upper left corner of the CPU with the alignment triangle on the motherboard In addition the alignment post on the socket must engage the semicircular cutout on the CPU 8 Setthe CPU inthe socket 71 Removing Installing and Adding a CPU and Heatsink FRU A 10 11 12 13 14 15 16 72 Caution Component and motherboard damage Do not force the CPU into the socket The CPU does not require any force and does not need to be pushed downward When the CPU is correctly aligned you should be able to easily place the CPU in the socket and it should have minimal movement within the socket Forcing a misaligned CPU into the socket can permanently damage the component and the motherboard When the CPU is seated in the socket close the CPU cover To secure the CPU in the socket rotate the socket retaining lever down until it snaps into place under the retaining clip Remove the protective plastic from the base of the heatsink to expose the pre applied thermal compound The plastic cover protects the compound on the bottom of the heatsink Do not contaminate components or the work space with the thermal compound Carefully position the heatsink over the CPU aligning it with the threaded standoffs After the heatsink contacts the CPU take care to minimize the movement Caution If the heatsink is moved too much during its installation the layer of thermal compound might become un
49. he upper left corner of the CPU with the alignment triangle on the socket In addition ensure that the alignment post on the socket engages the semicircular cutout on the CPU Set the CPU in the socket Caution Component and motherboard damage Do not force the CPU into the socket The CPU does not need to be pushed downward When the CPU is correctly aligned you should be able to easily place the CPU in the socket and it should have minimal movement within the socket Forcing a misaligned CPU into the socket can permanently damage the component and the motherboard When the CPU is seated in the socket close the CPU cover To secure the CPU in the socket lower the socket release lever down until it snaps into place under the retaining clip If you are installing a new heatsink remove the protective plastic from the base of the heatsink to expose the pre applied thermal compound and go to Step 10 69 Removing Installing and Adding a CPU and Heatsink FRU 10 11 12 13 Before You Begin 70 If you are not installing a new heatsink use the alcohol pads to remove any residual thermal compound from the bottom of the heatsink Apply thermal compound to the top of the CPU For best application use the entire contents of the pre filled syringe and apply the compound in a star asterisk pattern Carefully position the heatsink over the CPU aligning it with the mounting posts After the heatsink contacts t
50. id has the potential for causing shorts in electrical systems Install the system s cover See How to Install the Server Cover on page 26 Install the server in the rack See How to Install the Server Into the Rack on page 23 Connect all external cables to the system To apply AC power connect the AC power cords to the server When the AC power is applied the server enters standby mode Sun Fire X2270 M2 Server Service Manual January 2012 12 Power Modes 10 Power on the server See How to Power On the Server on page 28 SeeAlso Sun Fire X2270 M2 Server Service Procedures and Information on page 77 Powering On and Powering Off the Server This section contains information about the server power modes and procedures for powering on and off the server Power Modes on page 27 How to Power Off the Server on page 28 How to Power On the Server on page 28 Power Modes The Sun Fire X2270 M2 Server has two power modes full power mode and standby power mode In full power mode power is supplied to all the server components for example CPU hard drives fans Full power mode is the normal operational mode for the server When the server is in full power mode the server boots and the operating system OS functions Full power mode is achieved by pressing the power button on the front of the server when the server is in standby power mode When the server is in full power mode the Power
51. ing brackets Prepare to remove the server from the rack Position at least one person on each side of the rack holding the server Pull the slide lock release tabs forward and then pull the server slightly away from the rack just far enough to disengage the slide locks This action releases the server from the rack allowing it to slide freely Caution Do not leave the server unattended Slide the server away from the rack until the mounting brackets on the side of the server clear the rails Sun Fire X2270 M2 Server Service Manual January 2012 12 Tools and Supplies Needed 10 11 See Also Next Steps gt gt Set the server onaflat stable surface If necessary push the extended rails into the rack How to Install the Server Into the Rack on page 23 How to Remove the Server Cover on page 25 How to Install the Server Into the Rack Use this procedure to install the server chassis with mounting brackets into the slide rail assemblies that are mounted to the rack Caution This procedure requires a minimum of two people because of the weight of the server Attempting this procedure alone could result in equipment damage or personal injury Caution Always load equipment into a rack from the bottom up so that it does not become top heavy and tip over Deploy your rack s anti tilt bar to prevent the rack from tipping during equipment installation Ensure that the slide rails and the slid
52. isconnect any cables connected to the PCle card 4 To unlock the PCle card open the locking latch on the server rear panel Uh G77 li fi 5 To remove the PCle card from the server slide the card out of the server rear panel and disconnect the card from the PCle riser 6 Remove any card specific cabling from the server 7 Install the air duct See How to Install the Air Duct on page 53 8 Prepare the server for operation See How to Prepare for Operation on page 26 See Also How to Install a PCIe Card on page 41 40 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing a PCle Card CRU v Before You Begin Removing and Installing a PCIe Card CRU on page 40 How to Install a PCle Card See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 If necessary pull open the locking latch on the rear panel of the server to unlock the PCle filler panel Remove the filler panel by lifting it straight up and out of the server If a PCle riser is not already installed in the server install a PCle riser See How to Install the PCle Riser on page 42 The PCIe riser is a low profile half length x16 connector card 41 Removing and Installing the PCle Riser CRU 6 10 See Also v Before You Be
53. isk activity Rear Panel System Status LEDs The rear panel LEDs 80 Sun Fire X2270 M2 Server Service Manual January 2012 12 Rear Panel System Status LEDs Name Color Activity 1 NET MGT 10 100 Ethernet LED 2 3 4 GigabitEthernet LED 5 Server Locate LED 6 Server Service Action Required LED 7 Power OK LED Green and Amber Green and Amber White Amber Green See Table 1 See Table 2 Use to identify a server in a rack Activate locally by pressing the Locate button or activate remotely using the ILOM Off Normal m On Blinking The SP monitors the health of the system and activates the Service Action Required LED Off Normal operation Slow blink A new unacknowledged event that requires a service action has been detected m Steady on An event has been acknowledged but the problem still requires attention The following conditions cause the SP to activate the Service Action Required LED Voltage outside thresholds Temperature above thresholds Fan speed below thresholds or not present 24 correctable errors have occurred in a 24 hour period One correctable error has occurred Use to discern the power state ofthe server m Steady On Full power mode on and OK Blinking Standby power is on but main power is off m Quick blink in POST diagnostics running Off No power AC cords not attached TABLE1 10 100 Ethernet LED Activity Table
54. led Memory test m Press F1 to continue failure m Check the SP event log in ILOM for more details Note This type oferror typically indicates that the RAM read write R W test failed KBC BAT Test failed Keyboard m Press F1 to continue controller basic assurance test Check the SP event log in ILOM for more details cone Note Keyboard controller BAT test failed This error might indicate a problem with keyboard controller initialization Display memory test failed Video display m Press F1 to continue error m Check the SP event log in ILOM for more details CMOS Battery Low CMOS battery m Press F2 to enter BIOS Setup utility to load ror system defaults m Check the SP event log in ILOM for more details m Ifnecessary replace CMOS battery m CMOS Checksum Bad CMOS error m Press F2 to enter BIOS Setup utility to load CMOS Date Time Not Set system defaults Check the SP event log in ILOM for more details 86 Sun Fire X2270 M2 Server Service Manual January 2012 12 BIOS POST Memory Testing Sequence BIOS POST Error Message Error Type Resolution Password check failed Password check error Press F1 to continue Check the SP event log in ILOM for more details Note This type of error indicates a password entered does not match the password specified in the BIOS Setup utility This condition might occur for both Supervisor and User password verification Keyboard Interface Error Keyboard con
55. ler on page 49 How To Remove a Removable Hard Drive Assembly on page 50 How to Install a Removable Hard Drive Assembly on page 51 How to Install a Hard Drive Filler Caution Thermal over temperature potential Do not operate the server without all drive slots populated with either a drive or a filler If your server contains a filler panel remove the filler panel before installing a hard drive Prepare the server for service See How to Prepare for Service on page 21 Rotate the release lever on the front of the filler to disengage the hook and extend the handle 49 Removing and Installing a Hard Drive Filler and Hard Drive Assembly CRU 50 See Also A Slide the filler into the vacant slot until the front of the filler is flush with the front of the server Close the latch and rotate the release lever to lock the latch How to Remove a Hard Drive Filler on page 48 How To Remove a Removable Hard Drive Assembly on page 50 How to Install a Removable Hard Drive Assembly on page 51 How To Remove a Removable Hard Drive Assembly Caution Thermal over temperature potential Do not operate the server without all drive slots populated with either a drive or a filler panel Power off the server See How to Power Offthe Server on page 28 Note If you are using an integrated mirroring IM configuration you do not need to power off the server before removing a hard drive On the d
56. less of OS and other tasks How to install the Oracle Solaris OS on your server Related Books Document Group Document Description Sun Fire X2270 M2 Server Installation How to install Oracle VM on your server Guide for Oracle VM Sun Fire X2270 M2 Server Installation How to install a supported Linux OS on Guide for Linux Operating Systems your server Sun Fire X2270 M2 Server Installation How to install supported versions of Guide for Windows Operating Systems Microsoft Windows on your server Sun Fire X2270 M2 Server Installation How to install supported versions of the Guide for ESX Software ESX OS on your server Integrated Lights Out Manager Version specific supplemental Supplement for the Sun Fire X2270 M2 information for your server s Integrated Server Lights Out Manager Sun Fire X2270 M2 Server Diagnostics How to diagnose problems with your Guide server Sun Fire X2270 M2 Server Service How to service and maintain your server Manual Sun Fire X2270 M2 Server Safety and Safety and compliance information Compliance Guide about your server Oracle Integrated Sun x64 Server Disk Management Information about managing your server Controller Disk Overview storage Management x64 Servers Applications and Utilities Reference Documentation Integrated Lights Out Manager ILOM 3 0 Documentation Sun x64 Server Utilities Reference Manual Oracle Integrated Lights Out Manager ILOM 3 0 Feature Update
57. ling 63 64 removing 63 ILOM firmware updating CLI 89 90 Web interface 90 91 system management 14 important safety information 17 installing air duct 53 54 blower module 55 56 CPU and heatsink assembly 68 70 DIMM 35 36 hard drive 51 52 hard drive backplane 58 hard drive filler 49 50 T O board 66 I O cable 63 64 motherboard 74 76 PClecard 41 42 PCleriser card 42 43 power supply 47 48 SATA cable harness 62 63 server cover 26 serverin therack 23 25 SP module 60 61 Integrate Lights Out Manager See ILOM Integrated Lights Out Manager See ILOM internal cable locations 61 internal components list 11 January 2012 12 Index L LEDs 10 100 1000 Ethernet 82 10 100 Ethernet 81 82 front panel system status 78 hard drive 79 rear panel 80 M maintaining the server 17 76 memory POST testing sequence 87 supported list 12 motherboard backing up FRUID information 78 installing 74 76 removing 73 74 o operating server preparation 26 27 temperature server 96 operating systems supported versions 13 ordering components 93 overview BIOS 82 P PCIe card installing 41 42 internal location 30 removing 40 41 PCIe riser card installing 42 43 removing 44 PCIe slot specification 12 physical specifications server 95 population rules and configurations DIMM 38 POST errors 84 POST Continued memory testing sequence 87 power modes 27 powe
58. nent surfaces and server air vents are free of dust Caution Potential for component damage Do not use liquid or aerosol spray cleaners to clean the server Liquid has the potential for causing shorts in electrical systems 21 Tools and Supplies Needed 22 v How to Remove the Server from the Rack Caution Potential for physical harm to personnel or component and facility damage The weight ofthe server and uneven weight distribution within the rack can cause physical harm to personnel and damage to components and the facility Always use a mechanical lift or more than one person to remove the server from the rack Always use your rack s anti tip bar keep the weight distribution to the lower end ofthe rack and do not extend more than one server at a time Power off the server Disconnect all cables from the rear of the server If necessary label the cables first Extend the anti tip bar at the bottom ofthe server The anti tip bar prevents the rack from tipping over and causing physical harm to personnel and damage to components and the facility Squeeze and hold the green slide rail lock tabs that are located on each side of the front of the server Pull the server away from the rack until both slide rails lock with an click Caution Include additional personnel from this step forward Locate the slide lock release tabs The release tabs are located on each side ofthe server near the center of the mount
59. ng pointed object to quickly press and release the Power button on the front panel Caution Potential data loss Pressing and releasing the Power button causes Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems perform an emergency shut down to standby power mode When the main power is off and the server is in standby power mode the Power OK LED on the front panel blinks indicating that standby power is still available Caution In standby power mode power is still directed to some components To completely power off the server you must disconnect the AC power cords from the rear panel of the server To perform an emergency shutdown of the server power press and hold the Power button for four seconds to force the main power off and enter standby power mode Caution Potential Data Loss Pressing and holding the Power button for four seconds performs an immediate shutdown ofthe server The system does not prompt for confirmation nor are you allowed to save and exit open applications How to Power On the Server on page 28 How to Power On the Server Verify that the server s power supply is connected to an AC power source and that the server is in Power Modes on page 27 In standby power mode the Power OK LED on the front panel blinks indicating that the service processor is working and the
60. not apply Embedded controller management Management controller initialization Does not apply Secondary processor s initialization Secondary CPU initialization asserted Does not apply System firmware progress Video initialization When BIOS initializes keyboard Does not apply Keyboard controller initialization When BIOS initializes keyboard Does not apply Option ROM initialization BIOS initializes Option ROMs Does not apply System firmware progress Option ROM space exhausted BIOS cannot copy an option to the memory Yes User initiated system set up End user initiated access to BIOS Setup utility Does not apply System firmware progress User initiated boot to OS System boot initiated Does not apply System firmware progress No bootable media Nothing to boot from No PXE server not found Boot error PXE server not found No F12 key was pressed but BIOS fails to boot from PXE server ACPI Power state Soft off power applied Does not apply BIOS POST F1 and F2 Errors Each power on self test POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component If a POST diagnostic discloses an F1 or F2 error it typically reports the following information about the error 84 Sun Fire X2270 M2 Server Service Manual January 2012 12 BIOS POST F1 and F2 Errors Type of error detected When or where the error occurred The following table lists some of the F1 and F2 error messages that could appea
61. nstallation Guide revised for document errata Service Manualrevised for document errata September 2011 Product Notes and OS Installation Guides updated for SW v1 3 0 release Sun Fire X2270 M2 Server Service Manual January 2012 12 Sun Fire X2270 M2 Server Service Manual Organization This Sun Fire X2270 M2 Server Service Manual provides information and procedures for maintaining your server The following table describes how this content is organized Section Link General server feature and component Sun Fire X2270 M2 Server Overview on page 11 overview information Safety information and component Maintaining the Sun Fire X2270 M2 Server on page 17 removal and installation tasks Service procedures and information Sun Fire X2270 M2 Server Service Procedures and Information on page 77 System specifications Sun Fire X2270 M2 Server Specifications on page 95 10 Sun Fire X2270 M2 Server Overview This section provides an overview of the internal components and the front and rear panel features of the Sun Fire X2270 M2 server Components and Features on page 11 Front and Rear External Features and Components on page 15 Components and Features Components List on page 11 Supported Operating Systems and the Preinstalled Oracle Solaris OS Option on page 13 System Management on page 14 Tools and Drivers CD Software on page 14 Components Lis
62. on on page 17 Antistatic Procedures and Precautions on page 18 CRU and FRU List The following is a list of customer replaceable units CRUs and field replaceable units FRUs for the Sun Fire X2270 M2 Server CRU and FRU designations refer to serviceability For reasons of safety and complexity a component designated as a FRU must be serviced by an Oracle Service Technician A component designated as a CRU has safety and complexity levels deemed to be sufficiently within the scope of a non service personnel However if you feel that servicing a component designated as a CRU exceeds your service capabilities please contact Oracle Service Note Components designated as a FRU must be serviced by an Oracle Service Technician Component Designation Motherboard FRU CPU FRU Heatsink FRU Tools and Supplies Needed Component Designation HD backplane FRU Front I O board FRU DIMM CRU Power Supply 600 W CRU Hard drive CRU Solid state drive CRU Slide rail kit CRU Tool less slide rail kit CRU Cable management arm CRU Service processor module CRU SATA cable CRU Blower assembly CRU Battery CR2032 CRU Front I O cable kit CRU Riser card PCIe x16 slot CRU Next Tools and Supplies Needed on page 20 Tools and Supplies Needed You need the following tools and supplies to perform Sun Fire X2270 M2 Server maintenance procedures 2 Phillips screwdriver 6 inches Small flat blade screwdriver
63. one of the supported versions of the Solaris OS Oracle VM Linux Windows or VMware ESX Supported Operating Systems Preinstalled Oracle Solaris 10 OS Operating Systems System Management 14 Supported Operating Systems Supported m Solaris 10 Operating System 10 09 Operating Systems Oracle Enterprise Linux OEL 5 4 64 bit m Oracle VM 2 2 Linux Red Hat Enterprise Linux 5 4 64 bit Advanced Server SUSE Linux Enterprise Server SLES 10 SP3 64 bit Windows Windows Server 2008 SP2 32 bit Standard Enterprise and Datacenter Windows Server 2008 R2 Standard Enterprise and Datacenter VMware m VMWare ESX UI 4 0 m VMWare ESXi UI 4 0 For and updated list of supported operating systems see http wikis sun com display SystemsComm Sun Fire X2270 M2 Server tab Operating Systems Next System Management on page 14 System Management System management on the Sun Fire X2270 M2 Server is performed using an IPMI 2 1 compatible SP The SP contains the Oracle ILOM application ILOM provides management capabilities in a browser interface and a command line interface in both full power and standby power modes For more information about ILOM management refer to theIntegrated Lights Out Manager 3 0 Users Guide and the Integrated Lights Out Manager ILOM Supplement for Sun Fire X2270 M2 Server Next Tools and Drivers CD Software on page 14 Tools and Drivers CD Software The Sun
64. ou are ready to install it Wear a wrist strap and attach it to the system chassis ground or to any metal part of the system before handling components or working in the interior compartment of the workstation Use an antistatic mat see How to Use an Antistatic Mat on page 19 Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies circuit boards or PCI cards When servicing or removing server Sun Fire X2270 M2 Server Service Manual January 2012 12 CRU and FRU List See Also components attach an antistatic strap to your wrist and then to a bare metal area on the chassis Following this practice equalizes the electrical potentials between you and the server How to Use an Antistatic Mat Prepare an antistatic surface to set parts on during the removal installation or replacement process Place static sensitive components such as the printed circuit boards memory modules and CPUs on the antistatic mat The following items can be used as an antistatic mat Antistatic bag used to wrap an Oracle replacement part Oracle antistatic mat part number 250 1088 A disposable antistatic mat shipped with some replacement parts or optional system components Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a bare metal area on the chassis Important Safety Informati
65. ource tftp URL 89 Updating BIOS and SP Firmware 90 For example gt load source tftp ipaddress X2270M2 xxx xxxx pkg Type y to load the specified file Type y to preserve your ILOM configuration settings If not the settings will be overwritten by the firmware default Type n to upgrade BIOS after ILOM is upgraded The BIOS and ILOM SP firmware update begins Note During the upgrade process the login prompt appears Do not attempt to log in until the update is finished Caution Possible firmware corruption The update is not finished until the SP reboot is complete Do not press the Power button until the SP is booted and the server is in standby power mode How to Update the BIOS and SP Firmware Using the Web Interface You can update BIOS and ILOM SP firmware using the ILOM web interface Refer to the Sun Integrated Lights Out Manager 3 0 Users Guide for more information about setting up and using the ILOM software Start the ILOM SP web interface by typing the IP address of the SP into a browser Copy the file firmware webgui_cli version SP_file from the webgui cli directory located on the Tools and Drivers CD to the remote system that is running the ILOM web interface where version is the version of the Tools and Drivers CD you are using and SP file is the name ofthe SP image For example firmware webgui cli 1 0 0 X2270M2 3 0 9 20 pkg Ensure that the OS on the platform is shut down Log in to the
66. pare for Operation on page 26 Enter the standby power mode See Power Modes on page 27 75 Replacing the Motherboard FRU 76 13 14 15 16 17 18 To restore FRUID information enter Service mode and type the following command copypsnc BACKUP1 PRIMARY The MAC address stored in BACKUP1 is incorrect because it is the address for the old MB To obtain the MAC address of the new motherboard log in to the ILOM CLI and enter the following command show SYS MB NETO The MAC address appears in the list Make note of the MAC address In Service mode type the following command setpsnc m new mac address where new mac addressis the MAC address ofthe new motherboard Backup the MB FRUID information See How to Backup Motherboard FRUID Information on page 78 Prepare the server for operation See How to Prepare for Operation on page 26 Sun Fire X2270 M2 Server Service Manual January 2012 12 Sun Fire X2270 M2 Server Service Procedures and Information This section contains the following information about the BIOS Setup utility and management procedures Service Procedures on page 88 Ordering Components on page 93 Using the Tools and Drivers CD Using the Tools and Drivers CD on page 77 How to Backup Motherboard FRUID Information on page 78 LED Locations and Meanings on page 78 BIOS Booting and Setup Considerations on page 82 The Tools and
67. pare the server for operation See How to Prepare for Operation on page 26 See Also Howto Remove the PCIe Riser on page 44 Removing and Installing a PCle Card CRU on page 40 43 Removing and Installing the PCle Riser CRU v Before You Begin See Also 44 How to Remove the PCle Riser See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 If a PCle card is connected to the PCle riser remove the PCle card See How to Remove a PCle Card on page 40 Pull the PCle riser upward to disengage the riser card from the connector on the motherboard Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Install the PCIe Riser on page 42 Removing and Installing a PCIe Card CRU on page 40 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing a Power Supply CRU v Before You Begin Removing and Installing a Power Supply CRU This section contains the following topics How to Remove the Power Supply on page 45 How to Install the Power Supply on page 47 How to Remove the Power Supply See Sun Fire X2270 M2 Server Internal Cabling on page 61 Locations of Internal Serv
68. pproximately 5 inch 4 Lift the cover and remove it SeeAlso Component Replacement Procedures and Topic on page 29 25 Tools and Supplies Needed 26 Next Steps How to Install the Server Cover Orient the cover over the server so the lip edge of the cover is at the front of the server and the captive retaining screw is at the rear Set the cover on top of the server and position it so approximately 5 inch of the cover extends over the rear of the server Use the indent on the top cover to push the cover toward the front of the server until the captive screw is in position To secure the cover tighten the captive screw How to Install the Server Into the Rack on page 23 How to Prepare for Operation Ensure that all new components are installed as described in the component replacement instructions see Component Replacement Procedures and Topic on page 29 Ensure that all existing components are properly seated and connected Ensure that all internal cabling is connected and secured within the server and that the cabling is not obstructing the air flow Inspect the interior of the server and remove any tools and loose or foreign debris Use a vacuum compressed air or an antistatic brush to clean the interior of the server so component surfaces and server air vents are free of dust Caution Potential for component damage Do not use liquid or aerosol spray cleaners to clean the server Liqu
69. r during the POST diagnostics and instructions for how to possibly resolve the error reported BIOS POST Error Message Error Type Resolution Uncorrectable Error Detected on Last Boot IOH 0 Protocol IOH error m Press F1 to continue Error Please Check SP Log for more Details m Check the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 QPI x IOH error m Press F1 to continue Error Please Check SP Log for more Details m Check the fault management function and the SP Note Where QPI x equals 0 for QPI Link 0 or 1 for QPI event log in ILOM for more details Link 1 Uncorrectable Error Detected on Last Boot IOH 0 PCIe x IOH error m Press F1 to continue Error Please Check SP Log for more Details m Check the fault management function and the SP Note Where PCIe x port number can range from 1 to 10 eventlog in ILOM for more details depending on the PCI root port on IOH Uncorrectable Error Detected on Last Boot IOH 0 ESI Error IOH error m Press F1 to continue Please Check SP Log for more Details m Check the fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 Thermal IOH error m Press F1 to continue Error Please Check SP Log for more Details m Check the fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 DMA IOH er
70. r on self test See POST power on self test POST 83 power specifications server 95 power supply installing 47 48 internallocation 30 removing 45 46 specification 12 powering off 28 poweringon 28 29 preparing for service and operation 17 R rack installing the server 23 25 removing the server 22 23 rear panel features and components 16 LEDs 80 recovering SP and BIOS firmware CD DVD drive 92 USB drive 92 93 removing airduct 53 blower module 54 55 CPU and heatsink assembly 67 68 DIMM 33 34 hard drive 50 51 hard drive backplane 57 hard drive filler 48 49 I O board 64 65 I O cable 63 motherboard 73 74 PCle card 40 41 PCle riser card 44 power supply 45 46 SATA cable harness 62 server cover 25 server from the rack 22 23 SP module 59 60 99 Index S W safety information 17 Web interface updating firmware 90 91 SATA cable harness installing 62 63 removing 62 self test BIOS 83 server specifications 95 96 service processor See SP module servicing the server preparation 21 22 shutdown 28 slot designations DIMM 37 SP and BIOS firmware recovering CD DVD drive 92 USB drive 92 93 SP module installing 60 61 internal location 30 removing 59 60 specifications 13 system management 14 specifications server 95 96 standby power mode 27 startup 28 29 system management 14 T tools list of required 20 Tools and Drivers CD overview 14 using 77 U updating
71. ration et ses affili s d clinent toute responsabilit quant aux dommages caus s par l utilisation de ce logiciel ou mat riel pour ce type d applications Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Tout autre nom mentionn peut correspondre des marques appartenant d autres propri taires qu Oracle Intel et Intel Xeon sont des marques ou des marques d pos es d Intel Corporation Toutes les marques SPARC sont utilis es sous licence et sont des marques ou des marques d pos es de SPARC International Inc AMD Opteron lelogo AMD etlelogo AMD Opteron sont des marques ou des marques d pos es d Advanced Micro Devices UNIX est une marque d pos e d The Open Group Ce logiciel ou mat riel et la documentation qui l accompagne peuvent fournir des informations ou des liens donnant acc s des contenus des produits et des services manant de tiers Oracle Corporation et ses affili s d clinent toute responsabilit ou garantie expresse quant aux contenus produits ou services manant de tiers En aucun cas Oracle Corporation et ses affili s ne sauraient tre tenus pour responsables des pertes subies des co ts occasionn s ou des dommages caus s par l acc s des contenus produits ou services tiers ou leur utilisation 121001025097 Contents Pr face ies 5 Related Books oscuro A etae een qUURO QUS GUI RIO
72. rive you want to remove push the release button to open the latch and extend the latch to its fully open position Note The latch is notan ejector Do not bend ittoo far to the right Doing so may damage the latch Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing and Installing a Hard Drive Filler and Hard Drive Assembly CRU See Also v Before You Begin To remove the drive us the handle to pull the drive out of the drive slot If you are replacing the drive go to How to Install a Removable Hard Drive Assembly on page 51 If you are not replacing the drive install a filler panel See How to Install a Hard Drive Filler on page 49 Power on the server See How to Power On the Server on page 28 How to Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How to Install a Removable Hard Drive Assembly on page 51 How to Install a Removable Hard Drive Assembly See How to Remove a Hard Drive Filler on page 48 Power off the server See How to Power Off the Server on page 28 51 Removing and Installing the Air Duct CRU 2 Ensure that the latch on the hard drive assembly is in the fully open position To open the latch press the latch release button on the front of the assembly 3 Slide the drive into the drive slot until it is fully seated and flush with the front of the server 4 Closethelatch 5 Power on t
73. ror Press F1 to continue Error Please Check SP Log for more Details Check the SP event log for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error m Press F1 to continue Miscellaneous Error Please Check SP Log for more Details m Check the fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 VT d IOH error m Press F1 to continue Error Please Check SP Log for more Details m Check the SP event log in ILOM for more details BMC Not Responding ILOM error Press F1 to continue Note This error message might appear if an internal error occurs during the SP BIOS communication This error might require you to restart the SP 85 BIOS POST F1 and F2 Errors BIOS POST Error Message Error Type Resolution m Primary Master Hard Disk Error IDE ATAPI m Press F1 to continue i error Primary Slave Hard Disk Error m Check the SP event log in ILOM for more details m Secondary Master Hard Disk Error m Secondary Slave Hard Disk Error Note These error messages appear when the BIOS is attempting to configure IDE ATAPI devices in POST Timer Error 8254 timer Press F1 to continue error m Check the SP event log in ILOM for more details Note This type of error typically indicates an error while programming the count register of channel 2 of the 8254 timer This could indicate a problem with system hardware RAM R W test fai
74. s The configurable data is provided with context sensitive help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings return to their default optimal values There are seven menus in the BIOS Setup utility which appear in this order Main Advanced PCI Boot Security Chipset and Exit To navigate the menus or options listed on the menu use the arrow keys The options or fields that you can configure on a menu appear in color For instructions on how to navigate and change settings in the BIOS Setup utility refer to the online instructions provided on the menu 82 Sun Fire X2270 M2 Server Service Manual January 2012 12 Default BIOS Power On Self Test POST Events BIOS Supported POST Hot Keys Key or Key Sequence Function Availability F2 Enter BIOS Setup utility During POST ESC Toggle the logo screen to POST screen While Log screen appears ESC Bypass memory test During memory count Fl Continue from nonfatal BIOS error During POST when prompt message is shown F8 Show the boot menu During POST F12 Boot from Network PXE boot F2 Enter Setup utility when fatal error During POST when prompt message is shown Ctrl Home BIOS recovery Press when power on Default BIOS Power On Self Test POST Events At system startup the BIOS performs a power on self test that checks the hardware on your server to ensure that all components are present and f
75. s and Release Notes Oracle Integrated Lights Out Manager ILOM 3 0 Getting Started Guide Oracle Integrated Lights Out Manager ILOM 3 0 Concepts Guide Oracle Integrated Lights Out Manager ILOM 3 0 Web Interface Procedures Guide Oracle Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide How to use the available utilities included with your server Information about new ILOM features Overview of ILOM 3 0 Conceptual information about ILOM 3 0 How to use ILOM through the web interface How to use ILOM through commands Sun Fire X2270 M2 Server Service Manual January 2012 12 Documentation Comments Document Group Document Description Oracle Integrated Lights Out Manager How to use SNMP and IPMI commands ILOM 3 0 SNMP and IPMI Procedures Guide Oracle Integrated Lights Out Manager Information about management ILOM 3 0 Management Protocols protocols Reference Guide About This Documentation PDF and HTML This documentation set is available in both portable document format PDF and HTML The information is presented in topic based format similar to online help and therefore does not include chapters appendices or section numbering Documentation Comments Oracle is interested in improving product documentation and welcomes your comments and suggestions You can submit comments by going to this link http www oraclesurveys com se ashx s 25113745587BE578
76. system is ready to be fully powered on to full power mode see Power Modes on page 27 Sun Fire X2270 M2 Server Service Manual January 2012 12 Component Replacement Procedures and Topic 2 Press and release the recessed power button on the server front panel Note If necessary use a stylus or other nonconducting pointed object to depress the power on button The server performs power on selftests POST and boots to the OS SeeAlso How to Power Off the Server on page 28 Component Replacement Procedures and Topic The procedures in this section are separated into customer replaceable units CRUs and field replaceable units FRUs For more information about CRUs and FRUs see CRU and FRU List on page 19 Component Designations Procedures and Topics Component locations Locations of Internal Server Components on page 30 Customer Replaceable Units CRUs System battery Replacing the System Battery CRU on page 31 DIMMs Removing and Installing DIMMs CRU on page 33 PCIe card Removing and Installing a PCIe Card CRU on page 40 PCIe riser Removing and Installing the PCIe Riser CRU on page 42 Power supply Removing and Installing a Power Supply CRU on page 45 Hard drive filler and hard drive Removing and Installing a Hard Drive Filler and Hard Drive Assembly assembly CRU on page 48 Air duct Removing and Installing the Air Duct CRU on page 52 Blower module Replacin
77. t Component and Feature Processors m Upto two six coreIntelXeon Intel Xeon E5620 2 40 GHz processors three model 12 MB cache 5 86 GT s QPI options DDR3 1066 Turbo On HT m Speeds 2 40 GHz to 3 06 GHz On 80 W m 2MBlevel2cacheper CPU m CPU socket LGA1366 Intel Xeon X5649 2 53 GHz 12 MB cache 5 86 GT s QPI DDR3 1333 Turbo On HT On 80 W Intel Xeon X5675 3 06 GHz 12 MB cache 6 4 GT s QPI DDR3 1333 Turbo On HT On 95 W Components List Component and Feature Memory m Up to 96 GB of DDR3 1066 m Upto 96 GB of DDR3 1333 Disk and Storage m SATA hard drive HD m SATA solid state drive SSD Embedded RAID support Power Supply 600W PSU 80 high efficiency Network I O Two 10 100 1000BASE T GigabitEthernet ports m One 10 100BASE T Network Management NET MGT Ethernet port PCIT O PCI Express Generation 2 External I O Serial RJ 45 and USB 2 0 Twelve DDR3 1333 capable DIMM slots 6 DIMM per CPU that support up to 96 GB maximum using 8 GB 1066 MHz DIMMs Each DIMM socket can support a 8 GB 1333 MHz or 8 GB 1066 MHz registered DIMM module Supports four 3 5 2 TB 7 2K RPM SATA disk drives Supports four 2 5 32 GB SSD drives Up to 8 TB with 3 5 SATA drives Up to 128 GB with 2 5 SSD drives Embedded controller Supports RAID 0 1 5 amp 10 on Windows Only One PCI Express 2 0 slot 50 W max x16 slot electrical mechanical x16 90 degree angle PCIe riser One
78. te The front I O board is a field replaceable unit It must be replaced by a certified Oracle Service Technician This section contains the following topics How to Remove the I O Board on page 64 How to Install the I O Board on page 66 How to Remove the 1 0 Board See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Sun Fire X2270 M2 Server Service Manual January 2012 12 Replacing the Front I O Board FRU 3 Remove the three screws securing the I O board to the hard drive HD cage 4 Toremovethel 0 board lift the board high enough to clear the standoffs and then slide the board toward the rear of the server until the connectors are clear 5 Remove the cable connected to the I O board NextSteps How to Install the I O Board on page 66 65 Replacing the Front I O Board FRU v Howto Install the I O Board Before You Begin See Locations of Internal Server Components on page 30 1 Position the I O board on top of the HD cage with the connectors facing upward 2 Connect the 1 0 cable to the connector I O board 3 Lower the board onto the server and slide the two connectors on the front of the board under the front edge of the server 4 Align the screw holes in the board with the threaded standoffs 5 Tosecuret
79. ted by the thermal compound Lift the heatsink away from the CPU and out of the server 67 Removing Installing and Adding a CPU and Heatsink FRU 6 Place the heatsink upside down on a flat surface to prevent the thermal compound from contaminating other components or the work space 7 To open the socket release lever push the lever down and move it slightly away from the CPU This action releases the lever from the retaining clip 8 Liftthelevertoitsfully opened position 9 Liftthe CPU cover to its fully opened position 10 Remove the CPU leaving the release lever in the open position Note Ensure that no thermal compound that might be left from the heatsink comes into contact with the CPU socket or underside of the CPU chip NextSteps How to Install a CPU and Heatsink on page 68 v Howto Install a CPU and Heatsink Before You Begin See Locations of Internal Server Components on page 30 How to Remove a CPU and Heatsink on page 67 1 Ensure that the socket release lever and the CPU cover are in their fully open position 68 Sun Fire X2270 M2 Server Service Manual January 2012 12 Removing Installing and Adding a CPU and Heatsink FRU Unpack the new CPU Caution ESD component damage The CPU is highly sensitive to static electricity Observe ESD precautions before handling the CPU See Antistatic Procedures and Precautions on page 18 Align the small triangle on t
80. tion See How to Prepare for Operation on page 26 How to Remove the SATA Cable Harness on page 62 Replacing the Front 1 0 Cable CRU This section contains the following topics How to Remove the Front I O Cable on page 63 How to Install the Front I O Cable on page 63 How to Remove the Front 1 0 Cable See Sun Fire X2270 M2 Server Internal Cabling on page 61 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Disconnect the I O cable from the I O board Disconnect the two I O cable connections from the motherboard Carefully pull the I O cable through the cutout in the chassis divider and lift it from the chassis How to Install the Front I O Cable on page 63 How to Install the Front 1 0 Cable See Sun Fire X2270 M2 Server Internal Cabling on page 61 How to Remove the Front I O Cable on page 63 Connect the two I O cable connections to the motherboard Carefully route the I O cable through the cutout in the chassis divider and over the top of the HD partition 63 Replacing the Front I O Board FRU 3 See Also v Before You Begin 64 Reconnect the 1 0 cable to the I O board Check the routing of all cables for obstructions Prepare the server for operation How to Remove the Front I O Cable on page 63 Replacing the Front I O Board FRU No
81. troller error Press F1 to continue Check the SP event log in ILOM for more details Note This type of error indicates a Keyboard Controller failure This error might indicate a problem with the system hardware S M A R T error on the drive S M A R T device error Press F1 to continue Check the SP event log in ILOM for more details Note S M A R T failure messages might indicate to replace the storage device BIOS POST Memory Testing Sequence The BIOS POST memory testing sequence is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 After executing out of DRAM the BIOS performs a simple memory test where a write read of every location with the pattern 55aa55aa is performed Note The simple memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end ofthe POST 87 About Hardware Prefetchers About Hardware Prefetchers Hardware prefetchers work well in workloads that traverse array and other regular data structures The hardware prefetcher option is disabled by default and should be disabled when running appli
82. uary 2012 12 Removing and Installing the SP Module CRU v Before You Begin Removing and Installing the SP Module CRU This section contains the following topics How to Remove the SP Module on page 59 How to Install the SP Module on page 60 How to Remove the SP Module See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove any cables that are attached to the rear of the SP module Completely loosen the captive screw securing the SP module to the server motherboard Pull the SP module upward to disengage the card from the connector and the alignment pin on the motherboard To remove the SP module slide it slightly forward to clear the rear wall of the server chassis and then lift the module from the chassis If you are replacing the SP module see How to Install the SP Module on page 60 Prepare the server for operation See How to Prepare for Operation on page 26 59 Removing and Installing the SP Module CRU See Also How to Install the SP Module on page 60 v Howto Install the SP Module Before You Begin 60 See Locations of Internal Server Components on page 30 How to Remove the SP Module on page 59 Slide the SP module alignment pin over the screw post before installing the SP module The
83. unctioning properly identifies the events that can occur during BIOS POST as well as specifies whether these event can prevent the host from powering on Boot continues on Event Cause host User password violation Attempt to enter password fails three times No Setup password violation Attempt to enter password fails three times No Correctable ECC Correctable error correction code ECC error detected Does not apply Uncorrectable ECC Uncorrectable ECC error detected Does not apply No system memory No physical memory detected in the system No No usable system memory All installed memory has experienced an unrecoverable failure No Hard disk controller failure No disk controller found Yes Keyboard failure Keyboard cannot be initialized Yes Boot media failure No removable boot media is found Yes No video device No video controller is found No 83 BIOS POST F1 and F2 Errors Boot continues on Event Cause host Firmware BIOS ROM corruption BIOS checksum fails and the boot block is not corrupted No System restart System boot initiated Yes Initiated by hard reset Boot process started by hard reset Yes Memory initialization Memory sizing is occurring Does not apply System firmware progress Primary processor initialization Primary CPU initialization Does not apply System firmware progress Initiated by warm reset Boot process started by warm reset Does
84. wed 2 1 D5 D3 38 Sun Fire X2270 M2 Server Service Manual January 2012 12 DIMM Population Rules DIMM SLOT Location DIMM CPU Qty Qty CPUO CPU 1 2 2 D5 D5 3 il D5 D3 D1 3 2 D5 D3 D5 4 1 D5 D3 D1 D4 4 2 D5 D3 D5 D3 5 1 D5 D3 D1 D4 D2 5 2 D5 D3 D1 D5 D3 6 1 D5 D3 D1 D4 D2 DO 6 2 D5 D3 D1 D5 D3 D1 7 1 configuration not allowed 7 2 D5 D3 D1 D4 D5 D3 D1 8 1 configuration not allowed 8 2 D5 D3 D1 D4 D5 D3 D1 D4 9 1 configuration not allowed 9 2 D5 D3 D1 D4 D2 D5 D3 D1 D4 10 1 configuration not allowed 10 2 D5 D3 D1 D4 D2 D5 D3 D1 D4 D2 11 1 configuration not allowed 11 2 D5 D3 D1 D4 D2 DO D5 D3 D1 D4 D2 12 1 configuration not allowed 12 2 D5 D3 D1 D4 D2 DO D5 D3 D1 D4 D2 DO See also Removing and Installing DIMMs CRU on page 33 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 39 Removing and Installing a PCle Card CRU Removing and Installing a PCle Card CRU This section contains the following topics How to Remove a PCIe Card on page 40 How to Install a PCIe Card on page 41 v Howto Remove a PCle Card Before You Begin See Locations of Internal Server Components on page 30 1 Prepare the server for service See How to Prepare for Service on page 21 2 Remove the air duct See How to Remove the Air Duct on page 53 3 D

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