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Guardian 6000 XL Manual - Coin Acceptors (Coinco) Europe

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Contents

1. page 34 Change Mgmt page 36 Coin Config Security Level page 34 Field Tune Autotest MDB Settings Dual Currency Language Clear Hst Audit 0age 37 Factory Reset General Tube Sense Versions Password Chg Password page 32 Password Level page 33 Par Cassette Coin Config Field Tune General Password Price Holding Vending Cashless Bill Validator Clock Setting Executive Audit Figure 20 Set maintain predefined coin level Turn off Par Float Mode Enable default disable Overfill Paydown Enable Disable default Par Paydown Enable Disable tubes that are Parred Assign coin routing for standard cassette Assign coin routing for custom configuration Determine which coins are accepted Set change paying algorithm Enable Standard or High Security by coin Add token assign value and routing Delete previously loaded token Change token value Change routing coinbox coin return tube Block a slug from being accepted Run autotest for changer troubleshooting Change MDB Level for changer communications Accept coins from two countries amp which go to tubes Set baseline language Delete Audit Historical data Reset the configuration to factory settings Disable Enable changer audible feedback Set when the tube sense is active View the Guardians software and hardware versions Change user password Change password protection level
2. Figure 31 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll to select standard cassette by designation Shows configuration for entered cassette Scroll A Changer y Steady State Mode Select tube by using Right Left arrows Select coin for each tube by scrolling using Up Down arrows Scroll A Scrolling to amp selecting will y disable coin routing and tube scanning for that position E Eliminating a Slug Slugs are counterfeits or foreign coins that are used by thieves to gain credit for a higher value do mestic coin The Guardian enables simple blocking of slugs while the changer is still on site Slugs can easily be blocked by completing the simple field tune in Figure 32 You will need at least one sample of the slug to be blocked to tune the changer Eliminated slugs can be routed to the cashbox to prevent thieves from re using them ues Eliminating A Slug 1 Push MENU button 2 Scroll using arrow keys to screen below Dropping 10 examples gives better accuracy Decrements to 0 Changer Steady State Mode Scroll A v Enter No other tokens loaded SLG indicates Slug 28 SECTION 4 TYPICAL USAGE Working with Tokens The Guardian 6000XL features a wide range of token capabilities all of which can be accomplished while the changer is still on location These capabilities are covered here YE All token capabilities listed in this section c
3. User Interface Keypad SS Acceptor l x Docking Sorting Door Guarona Cradle Coin Denomination Markings Sorting Door Latch Payout Cassette Release Latch Graduated Tube Scales Swing out Payout Cassette Access Figure 81 Escrow Lever Acceptor Release SECTION 7 MAINTENANCE Removing the Coin Tube Cassette Figure 84 3 Rotate the Pavout Cassette Release Pavout Latch downward to open the coin pavout cas Cassette sette Pivot the pavout cassette out of the Release changer housing to access the coin tubes Latch See Figures 84 amp 85 ai UN 60 T L 7 whe al r T ma aD a 4 Lift the cassette straight up including the double hinge to remove See Figure 86 Figure 86 EP eEP RE VY 62 SECTION 7 MAINTENANCE Removing the Coin Tubes from the Cassette Figure 87 G To remove an individual coin tube hold the cassette assembly then gently pull the top of the coin tube forward to unsnap the top of the tube Tilt the top of the tube away from the cassette and lift the tube out See Figures 87 amp 88 Coin Reject Path Cleaning the Coin Reject Path 6 To access the Coin Reject Path for cleani ng separate the front and back halves of the cassette apart There is a hinge at the A D tube side of the cassette Spread the cassette apart at the C F tube side see Figure 89 Figure 89 Cl
4. Executive Audit Current 1 Push MENU button 2 Scroll using arrow keys to screen below Navigation Keys Within Audit ENTER Next field lt P Prev Next field Figure 74 Executive Audit Historical 1 Push MENU button 2 Scroll using arrow keys to screen below Navigation Keys Within Audit ENTER Next field lt gt Prev Next field Figure 75 56 Audit Peripheral Allows the user to enable support for a Executive Audit Storage Unit ASU When not disabled Executive audit data com mands will be sent whenever a coin is inserted a coin is dispensed or a vend occurs The following options are available O Disable audit peripheral 1 Enable audit peripheral interim only 2 Enable audit peripheral total only 3 Enable audit peripheral interim and total The only difference between the data sent to interim and total is the address it is sent to The receiving audit storage capable device handles accumulation of the data Note if Audit Peripheral is enabled without a Executive device capable of accepting Audit commands attached it is possible that the polling of the unattached Audit Storage Unit will cause a 3 second period where no coins are ac cepted every 30 seconds The following Audit Storage Unit ASU addresses are supported Interim Total Money to Tubes 52 Y Money to Cashbox 54 9 Money dispensed as change 56 11 Money dispensed as inventory 58 13 Value of overpav 60
5. e Current tube configuration when cassette release lever depressed Cry e Insert a combination of coins that equals the displayed value 4 85 in this example Close payout cassette e Guardian verifies status of all systems e System check status reported Any problems would be noted e Coin tubes are scanned for updated levels e f too many coins are added excess coins are paid out automatically Overfill Paydown feature can be disabled e Par routine is complete Changer Steady e Steady state mode Tubes State Mode displays updated coin levels SECTION 4 TYPICAL USAGE Setting Par Float optional See Section 2 Installation amp Setup af Enabling Disabling Overfill Pavdown When the changer is in Float Mode the Overfill Paydown feature causes the changer to pay out any coins in excess of the Float level that are inserted during parring Overfill Pavdown is defaulted to on in the standard changer setup See Figure 22 for how to turn this feature on or off Disabling Enabling Overfill Paydown amp Par Paydown 1 Push MENU Buiton 2 Scroll using arrow keys to screen below E Enter for Enter ON Changer Scroll A Scroll A Steady y State Mode Scroll A Scroll A Scroll A Changer Steadv A Scroll y State Scroll A OFF Mode Figure 22 Scroll mf Par Paydown When the changer is in Float Mode the Par Paydown feature causes t
6. SECTION 7 MAINTENANCE l l EVT 53 B Inner Surface of Sorting Door Assembly Upper Front Cover Figure 93 Harness Notch Figure 95 65 SECTION 8 TROUBLESHOOTING Troubleshooting The Guardian 6000XL incorporates a range of features to assist the user These include 1 Active audible and visual feedback to make sure the changer is not inadvertently left in a non ready state 2 A changer Autotest capability to cycle and verify proper feedback of all changer systems 3 Warning and Out of Service messages to notify the user of corrections that should be made E Guardian 6000XL Autotest Cycles and verifies proper feedback of all changer systems The Autotest feature can be used to verify the correct operation of all systems After being initiated by the user the changer will cycle each system and report the status of each on the LCD display as the systems are being cycled See Figure 96 for how to initiate the Autotest feature Figure 96 Changer Autotest 1 Push MENU Button 2 Scroll using arrow keys to screen below Ya Open both Sorting Enter Cover Door 8 Payout Cassette Autotest begins automatically e Guardian cycles and checks status of all systems e Any errors are reported Changer Steadv State Mode 66 SECTION 8 TROUBLESHOOTING K Guardian 6000XL Warning Messages The LCD user interface display notifies the user of any corrections that should be made or ser
7. 15 Value of pav vends 62 17 Value of pav vends EC 64 19 Value of discount vends 66 21 Money decremented from debit card 68 23 Money decremented from debit card will only be sent when operating a slave Cashless Payment Peripheral CPP It will not be sent for an MDB cashless device See Figure 6 for how to enable the audit periph eral Audit Peripheral 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Scroll to desired setting and press ENTER to confirm Figure 76 37 ui Machine ID Allows the user to set the last eight digits of the 1 machine serial number and 2 machine location 1 Machine Serial Number These addresses represent the least last eight digits of the identification field ID101 and can be can be set between 0 and 9 2 Machine Location These addresses represent the least last eight characters of the identification field ID104 and can be can be set between 0 and 9 See Figure 77 for how to the Machine ID Machine ID 1 Push MENU button 2 Scroll using arrow kevs to screen below First screen shows current setting Scroll to desired setting and ENTER Use lt and gt to select the digit to change Cancel o Enter Cancel 400 L Enter Figure 77 58 Securitv Code Pass Code Allows the user to set the securitv code used for collection activation of audit over the DDCMP 1 Push MENU button protocol 2
8. Mode Figure 39 29 SECTION 5 ADVANCED CONFIGURATION BA change Management Allows the user to select the preferred method of paying change from the tubes The Guardian 6000XL offers three alternatives for satisfying change requirements 1 Least Coin Payout Always pay out least amount of coins regardless of whether correct change can be made Depending on the coins available for payout there can be specific conditions where the full change due to the consumer will not be returned 2 Standard Alternate Payout Designed to optimize the payout of change based on the existing coin tube levels in the changer This method will pay one of the lowest denomination tube coins from a tube determined to be full and then resorts to Least Coin Payout see Figure 40 for how to change the payout algorithm Change Management 1 Push MENU button 2 Scroll using arrow keys to screen below L First screen shows current setting Scroll to desired choice and ENTER Scroll Sorolli Scroll A Changer Steadv State Mode Enter Scroll Sorolli eI poets Scroll A Figure 40 36 SECTION 5 ADVANCED CONFIGURATION af in Executive mode where applicable Language Language enables the user to change the user See Figure 42 for more information interface LCD displav language See Figure 41 for how to change the default lan guage Clear Historical Audit This will delete ALL changer historical audit
9. S O S G V Executive Menu Price Holding Vending Cashless Bill Validator Clock Setting Executive Audit Max Priceline Set Priceline Vending Mode page 46 Escrow Return page 47 Discount Trigger page 47 Discount Award page 47 Max Change Max Credit EC Acc Group EC Acc Value Overpav Value Price Displav Keep Change page 49 page 49 page 49 page 50 page 50 MDB Priceline Set Priceline ProtA Scale ELITE Set Time Set Date Davlight Sav Current Historical Audit Periph Machine ID Security Code Pass Code DEX Clear Executive Menu Structure Enable Disable default Price Holding Set the maximum number of pricelines available when in price holding Set individual priceline values Set Single default Multi vend Enable default Disable escrow return Set the discount trigger value Multi vend only Set the discount awarded when the trigger is equaled or exceeded Set the maximum change that can be returned Set the maximum credit accepted Set highest coin accepted when in exact change condition Set the exact change value Enable Disable overpay value Enable Disable default price display Price Holding only Enable Disable default keep change Single vend only Enable Disable default MDB Price Lines Set individual priceline values Set Protocol A slave cashless device scaling factor Enable Disable default revaluation of credit to Cashless peripheral Set
10. Scroll using arrow kevs to screen below Securitv code allows the securitv code to be set as defined in version 6 of the EVA DTS specifica tion See Figure 78 for how to set the security code Secu rity Code First screen shows current setting Scroll to desired setting and ENTER 1 Push WAM button Use and gt to select the 2 Scroll using arrow keys to screen below digit to change Cancel Figure 79 First screen shows current setting Scroll to desired setting and ENTER Use lt and gt to select the digit to change Figure 78 ff bass Code Allows the user to set the pass code used for collection activation of audit over the DDCMP protocol Pass code allows the pass code to be set as de fined in version 6 of the EVA DTS specification See Figure 79 for how to set the pass code 59 DEX Clear Allows the user to clear the Executive DEX Audit Dex clear allows the Executive DEX audit to be cleared once the password has been entered see Figure 80 for how to clear the Executive DEX audit DEX Clear 1 Push MENU button 2 Scroll using arrow keys to screen below First screen shows current setting Scroll to desired setting and ENTER Use lt and gt to select the digit to change Cancel Cancel Figure 80 60 SECTION 7 MAINTENANCE Routine Maintenance Routine maintenance will improve the perfor mance and extend the life of your Guardian changer while reducing the ne
11. acceptor cannot safely route them to the appro priate coin tube When any object coin counter feit coin etc is rejected the changer will tempo rarily delay coin validation to allow the rejected object to exit the changer Housing Module The Housing Module consists of the changer housing protocol harnesses and for Executive Protocol A models the Executive board The backside of the housing has three mounting holes for attaching the Guardian changer to the vending machine The cashbox coin chute is also part of the housing Coin Tube Cassette The coin cassette contains the six coin tubes that store coins for change payout The front and back halves of the cassette hinge together to form the coin return chute Rejected coins from the acceptor pass through the center of the cas sette assembly and fall out the bottom of the coin changer Accepted coins depending on routing are guided into either the coin tubes or the cash box Pavout Module The bottom of the Guardian changer is the Pav out Module Coins stored in the coin tubes of the cassette are dispensed by the payout modules motor driven belt The belt has two pins attached to it which engage a sweeper at the bottom of each coin tube When the sweeper is engaged one coin is released from the coin tube The ac ceptor module sends information to the payout module for dispensing coins from the cassette 16 Coin Level Sensing The Pulse Echo coin level sensing
12. at Payout least partially opened before Cassette it can be closed and reset properly Release Fill the six coin tubes to the desired Latch levels with the appropriate coins Refer to the individual labels at the top of the tube to determine which coin denominations go in each tube By Removing Cassette The cassette can also be lifted out of the changer for loading coins Open the Payout Cassette and swing it out then lift the Payout Cassette straight up to remove it See Figure 11 Load coins as de scribed above Reinstall the Payout Cassette by first positioning the lower pin then align the upper pin lowering the cassette into position Close the cassette To Load Front Tubes Only Tubes A B and C can be hand loaded without opening the cassette By pushing the Sorting Door Latch to the left and swinging open the Sorting Door See Figure 12 you can load coins directly in tubes A B and C Figure 10 12 Figure 11 miu L L BA Dispensing Coins Verify proper payout operation 11 Pay out at least two coins from each tube to ensure proper operation Press each coin tube Inventory Button See Figure 14 to dispense coins 12 Drop a variety of coins into the changer to ensure proper operation Basic keypad navigation is shown in Figure 14 and a coin payout mode summary in Figure 13 SECTION 2 INSTALLATION amp SETUP Coin Payout Modes Manual Payout Norm
13. be accepted if using a Cashless and press ENTER Payment such as Key Reader with revaluation Scroll A Figure 61 on and a key inserted See Figure 60 for how to set the Exact Change Accept Group Exact Change Accept Group Bf overpay Value Overpay Value allows the user to set the value of cashbox coins accepted when in an exact change condition 1 Push MENU button 2 Scroll using arrow keys to screen below The Overpay Value is the value of cashbox coins that will be accepted in an exact change condi tion This value only applies to coins cashbox within the exact change accept group Current setting displayed See Figure 62 for how to set the Overpay Value Scroll to desired setting and press ENTER Overpav Value Figure 62 Figure 60 pay i 1 Push MENU button 2 Scroll using arrow keys to screen below E Exact Change Value Exact Change Value allows the user to the value below which the exact change light will come on Current setting displayed Scroll to desired setting If the changer cannot make change for the and press ENTER value set in Exact Change Value then the Exact Enter Change Light is turned ON The exact change Cancel status does not change during a vend See Fig O ure 61 for how to set the Exact Change Value B Current Setting SECTION 6 EXECUTIVE CONFIGURATION gi Price Displav E Keep Change Price Display allows the user to enable display of Keep Change allows the user to decid
14. for menu SECTION 4 TYPICAL USAGE Now that you ve installed and completed the basic setup of your Guardian 6000XL changer this section will review typical route operations More detailed setup capabilities are detailed in Section 5 Bf Parring the Guardian Parring is the action of bringing the changer back to its original float level This can be accomplished either via the Guardian s automated parring system when Float has been set by the user or visually when Float has not been set 1 Automated Parring System The simplest way to par is by using the Guardian s automated parring recommendations See Figure 21 for details FE coins only need to be added to the front tubes the Sorting Door can be opened instead of the payout cassette Otherwise everything else is the same in Figure 21 2 Manual or Visual Parring The Guardian can also be parred visually by refilling the tubes to the approximate levels This can be accomplished either by using the tube markings or by using the optional Guardian adjustable par rings The Manual or Visual Parring methods are only to be used when Float Mode is disabled e Open the payout cassette all tubes or sort door front tubes only and load coins to the desired tube level marking 19 SECTION 4 TYPICAL USAGE 20 Automated Parring Routine Note Float must be set to use this capability emer 1 Depress cassette release lever 2 Swing payout cassette open D
15. highest bill accepted when in exact change condition Enable default Disable bill escrow Set the current time Set the current date Set the month and week of daylight saving View Current Executive audit data View Historical Executive audit data Disable default Enable Interim only Total only Interim and Total Set the Machine Serial Number Location reported in audit ID101 104 Set Security code for IrDA DDCMP audit data transfer Set Pass code for IrDA DDCMP audit data transfer Clear DEX audit 43 SECTION 6 EXECUTIVE CONFIGURATION E Price Holding Price Holding enables the user to select whether when used in Executive mode the Guardian 6000XL changer operates in Price Holding When price holding is enabled the price of the se lection is stored in the changer see Pricelines When a selection is made on the VMC Vending Machine Controller it sends the number of the priceline used as a multiple of the least coin or scaling factor The changer uses the priceline that corresponds to this number for the vend For example to set an item to use Price Line 2 on the changer when the VMC has a least coin or scaling factor of 5 Set the items price on the VMC to 10 When price holding is disabled the price of the selection is stored in the VMC Vending Machine Controller See Figure 51 for how to change the mode Price Holding 1 Push MENU button 2 Scroll using arrow keys to screen below Cu
16. method emits and detects sound waves The number of coins is calculated by the amount of time it takes the emitted sound wave to deflect off the coin stack and return to be detected See Figure 17 Pulse Echo Coin Sensing Techonology Z oO 1 ES LLI ow Figure 17 How often does the changer scan the tubes The Guardian will automatically scan after any coin deposit or payout It will also scan after any change in state e g when the payout cassette or sorting door is opened then closed O added one coin to a tube and the coin level sensing did not detect it Why The Pulse Echo coin level sensing method is accurate to within 2 coins lt may not necessarily detect a difference when a single coin is added This is normal and is within the technology s margin of error 2 Does the Guardian require tube sensing calibration as with some other models No it does not require any calibration to attain its level of accuracy SECTION 3 GENERAL CHANGER OPERATION Menu Navigation The following views summarize menu navigation for the Guardian 6GOOOXL M changer e General menu navigation and keypad functionality is shown in Figure 14 The special hotkeys to streamline key operations are shown in Figure 18 rue Guardian 6000XL Hotkeys F Displays coin denomination and quantity for the any individual alpha key selected tube A F with number of coins to add remove when float is enabled Also used for man
17. test of all svstems then the displav will begin cvcling in steadv state mode See Figure 8 o SECTION 2 INSTALLATION amp SETUP Power Up Sequence Figure 8 Typical User Display Messaging Intro screen Shows current versions of software and hardware Performs self diagnostics of systems If there are errors recommendations are given Self diagnostics completed amp all systems functional Current tube configuration Float Mode Off All tubes Specific tubes enabled for float enabled for float Steady State Mode Note Some Guardian models may show different messaging 11 SECTION 2 INSTALLATION amp SETUP Bf Loading Coins It 7 NOTES e Make sure all coins lay flat and fill each coin tube to be used with at least 5 coins e For the most reliable operation do not load coin tubes above the 100 level marking e If not using all 6 tubes leave all tubes in stalled and make sure to disable coin rout ing for unused tubes Release Latch downward to open se MENU SETUP CASSETTE CUSTOM and the coin Payout Cassette See Figure 9 Pivot the Payout Cassette out of the changer housing to access the coin 10 Load coins into the changer the tubes using one of the following 3 options Using Swing Out Payout Cas sette Rotate the Payout Cassette 4 IJ set unused tubes to Figure 9 tubes See Figure 10 Once the latch has been depressed the Payout Cassette must be
18. will then be possible to return the credit by depressing the escrow lever Setting Max Change to the maximum value al lows credit to be returned at any time See Figure 58 for how to set Max Change 48 Figure 58 Max Change 1 Push MENU button 2 Scroll using arrow kevs to screen below Current setting displaved Scroll to desired setting and press ENTER Iff max Credit Max Credit is the maximum credit the changer will accept Max Credit is the maximum credit allowed Once credit exceeds this value all coins will be reject ed If set to zero coins are disabled Key Card credit is not be counted towards the maximum credit See Figure 59 for how to set Max Credit Max Credit 92 1 Push MENU button 2 Scroll using arrow keys to screen below Current setting displayed Scroll to desired setting and press ENTER SECTION 6 EXECUTIVE CONFIGURATION Gf Exact Change Accept Group Exact Change Value Exact Change Accept Group allows the user to 1 Push MENU button set the largest coin value that will be accepted in 2 Scroll using arrow keys to screen below an exact change condition The Exact Change Accept Group is the largest coin value the changer will accept when low on change or unable make change This is to help prevent customers from losing money when the exact change light is on and the changer is unable make change Current setting displayed Scroll to desired setting All coin will
19. A Scaling Factor Protocol A Scaling Factor 1 Push MENU button 2 Scroll using arrow keys to screen below Current setting displayed Scroll to desired setting and press ENTER Figure 66 Cancel SECTION 6 EXECUTIVE CONFIGURATION Set Cashless Pricelines Set Cashless Pricelines enables the user to set the price for each of the pricelines when price hold ing is enabled and a MDB cashless device is used Pricelines can be set to a price disabled or free see Figure 67 for how to set the pricelines Set Cashless Pricelines 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll to desired setting and press ENTER to confirm Options are Price Disabled or Free Cancel Cancel Do EN L Do IN Enter Enter Cancel Ao Enter 52 SECTION 6 EXECUTIVE CONFIGURATION Y Revaluation K Bill Validator Accept Group Revaluation allows the user to decide whether revaluation of coin credit to an attached MDB or Executive Slave Key Card Reader should be enabled When enabled the changer will automatically transfer any coin bill credit inserted to either an Executive Slave Cashless Payment System or MDB Cashless device regardless of whether the coins bills or key card is inserted first Any credit exceeding the revalue limit of the MDB cashless device will remain as coin credit Revaluation is only available in level 2 and 3 MDB cashless devices Level 1 MDB cashless de
20. DB Level setting options 1 MDB Level 3 default setting this is the latest communications protocol and provides added functionality lt is recommended for all equipment 2 MDB Level 2 this is an earlier protocol to support machines prior to the early 1990s that do not communicate properly using the MDB Level 3 above see Figure 44 for how to change the MDB Level MDB Level 1 Push MENU Button 2 Scroll using arrow keys to screen below RI First screen shows current setting Scroll to desired Level and ENTER Enter Changer Steadv l State Mode Figure 44 Scroll A 38 SECTION 5 ADVANCED CONFIGURATION nd MDB Scale Factor Allows user to set the MDB scale factor The MDB scale factor determines how coins are scaled when reported to the Vending Machine Controller VMC Any coin that is not a multiple of the scaling factor set will not be reported to the Vending Machine Controller VMC and so will not be accepted For example when MDB scale factor is set to 5 all coins that are a multiple of 5 will be reported See Figure 45 for how to change the MDB Scale Factor MDB Scale Factor 1 Push MENU Button 2 Scroll using arrow keys to screen below First screen shows current setting Scroll to desired Factor and ENTER Enter Changer Steady State Figure 45 Mode EI uoe Decimal Point Allows user to set the MDB decimal point The MDB decimal point sets the number of decimal places repo
21. FE The standard language i is defined by the information Data cannot be restored after this step is completed changer Country Code See the Guardian Naming Convention page 6 to 1 Push MENU Button determine the Country Code of the 2 Scroll using arrow keys to screen below changer Figure 42 Change Language 1 Push MENU button 2 Scroll using arrow keys to screen below E Cancel Correct Incorrect Enter Changer First screen shows Steady State current setting Mode Enter Scroll to desired choice and ENTER gt Changer Steady State Mode Figure 41 BA clear Historical Audit Clears ALL historical changer information that resides in the changer GD istorical Data should only reset for extreme cases where the user does not want their data to be revealed e g the changer is being sold to a competitor etc Clearing the Historic Data will effect the audit data accumulated when using the changer 37 SECTION 5 ADVANCED CONFIGURATION Mf Disable Enable Audible Feedback Turns feedback sounds from the warning beeper on or off The default setting is on Disable Enable Sound 1 Push MENU Button 2 Scroll using arrow keys to screen below First screen shows current setting Enter for ON Changer Steadv i Enter for State OFF Mode Figure 43 ff mos Level Allows user to set the MDB communications level The Guardian 6000XL offers two M
22. GUARDIAN 6000XL Operation 8 Service Manual Coinco TABLE OF CONTENTS SECTION 1 GENERAL INFORMATION Introduction 5 seresessesessessr EEE EEEEEOTEE HOES EH EEHE SESH OTE O HEH oon non Document ICONS cinc 9 Naming Convention cc 6 Dimensions amp Specifications ccc 7 Dimensional Drawing cinc Y SECTION 2 INSTALLATION amp SETUP Unpacking Installing the Changer 10 Loading Coins iii 12 DISPENSING COIMS nn 13 Setting Par Float 14 SECTION 3 GENERAL CHANGER OPERA TION Steady State User DiSplaY cc 15 General Changer Operation a 15 Menu Navigation 17 Menu Structure 1 7 SECTION 4 TYPICAL USAGE Parring the Guardian 19 Setting Par Float 21 Enabling Disabling Overfill PaydoWn 21 Par Pavdown ca 21 Tube Enable ca 22 Audit Reporting 23 Changing the Payout Coin Tube 24 Configuration ccoo 25 Cassette Configuration cscs 2 Eliminating a SIU cc 28 Adding a Token iii 29 Deleting a TOkKeN ccoo 29 Token Change Value 30 Token Change Routing cc 30 SECTION 5 ADVANCED CONFIGURATION Password cummins 32 Changing the Password 32 Password Protection Levels EE E we a aw wisiea vous 0 33 Coin Enable csssssnenmntntntaununenentntene 34 Coin Security Level css 34 Token Value 34 Dual Currencv i cnnnnnnnnnnnnnnnnnnne 39 Change Management 36 Language 37 Clear Historical Audit 37 Disable Enable aaa iii 38 sess onenn MDB Level 0000 38 MDB Scale Factor cc 39 MDB Decimal Point 39 Factory R
23. NFORMATION Dimensions and Specifications Power Requirements MDB 20 to 42V DC 1 8 Amp max operating Executive Protocol A 24V AC 50 60Hz 1 8 Amp max operating Operating Temperature O F to 150 F 18 C to 65 C Storage Temperature 22 F to 160 F 30 C to 72 C Relative Humidity 20 to 95 non condensing Operating Attitude Vertical 3 Shipping Weight in Carton Approximately 5 lbs or 2 267 kilograms Figure 1 MDB Controller Vendor Interface ATT l Power l l l l i KN Master Transmit ES Switches PA Master Receive EN l l l l 34 VDC Return ao PEA venas Digital Machine Display i Controller L Coin Changer o IS lt l MDB Coin Changer Plug Connect Pin out Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 34 VDC DC Power Return N C Master Receive Master Transmit Communications Common Figure 2 Executive Protocol A Controller Vendor Interface Comms Gnd Master IX Master Receive Supply Gnd ve supply P1 Executive Protocol A P2 Executive Protocol A P3 MDB Master Power Connector Data Communications Connector SECTION 1 GENERAL INFORMATION Dimensional Drawing inches mm Fi
24. al Mode Keystrokes Payout one or more Hold down alpha key until coins from a tube desired coins are paid out Auto Pavdown Mode Kevstrokes Payout ALL coinsin Hold down alpha key until at a tube least 4 coins are dispensed Stop Coin Payout Press any key Note The last several coins in a tube can be paid out with individual button pushes Figure 13 2 Does the changer pay out all coins from tubes or leave hidden coins How are hidden coins reported As is typical with most changers the Guardian leaves some hidden coins per tube typically 5 per tube to ensure in coming coins will always stack properly These coins can be paid out in a manual pay out mode Hidden coins are not reported on MDB and are not avallable for change making They are included in audit information and are used in all tube scanning and float par calculations Figure 14 Right Arrow Move across screen or selects current item Up Down Arrows Shows options are available above amp below Audit Upper Level Menu Current Menu Lower case for this menu Up Arrow Scrol ae up in current menu MIST Inventorv Buttons Letters For coin tube or password actions CANCEL Exit out D Left Arrow Go back one menu level Er a own Arrow ENTER Select current of operation or go Scroll down in item or accept close up one menu level current menu operation 13 SECTION 2 INSTALLATION 8 SETUP af Setting Par Floa
25. an also be accomplished using the Coinco FP 5 Field Programmer Adding A Token Enables acceptance of a token Tokens can easily be added while the changer is still on site by completing the simple field tune in Figure 33 On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfig uration changing coin routing token additions deletions may not be recognized If this occurs cycle power to the main controller board to correct the problem me Adding Deleting A Token 1 Push MENU button 2 Scroll using arrow keys to screen below Y e Options are 1 to 10 e Default is next available e Options Free to 12 70 254 x MDB Scaling Factor Enter Token already loaded Enter No other tokens loaded Changer Steady State Mode TKN indicates Token Other tokens loaded Bf deleting a Token Allows the user to block acceptance of a previously tuned token See Figure 33 for how to delete a token On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfig uration changing coin routing token additions deletions may not be recognized If this occurs cycle power to the main controller board to correct the problem 29 SECTION 4 TYPICAL USAGE BA Token Change Value Change the value of a previously tuned token See Figure 34 for how to change token value Token Change Routing Change Value 1 Push MENU butto
26. any remaining change after the VMC has signaled a successful vend Multi vend mode will hold the remaining credit until another vend is selected or the customer requests change to be returned by pressing the escrow lever and the change is equal to or less than the Maximum Change This is to allow customer to make more than one selection without inserting more coins Single vend credit limit The changer will not accumulate credit above the Maximum Credit value Above this limit all coins will be rejected Multi vend credit limit This mode is the same as single vend credit limit except that the changer is in Multi vend mode Single vend price limit In price holding mode where Price Holding is enabled the changer will ac cumulate credit until the credit is higher than the highest priced item set in any of the 100 available price lines Above this limit all coins will be rejected Multi vend price limit This mode is the same as single vend price limit except that the changer is in Multi vend mode See Figure 54 for how to change the mode Single Multi Vend Mode 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll A Y First screen shows current setting Scroll to desired setting and ENTER Current Setting Scroll to desired setting pelo Ar and press ENTER to sanly Current Setting will be confirm es displayed first Figure 54 First screen shows current setting Scroll to desired
27. assette find the cassette configuration designation such as BB BD etc and proceed to Figure 33 to enter this cas sette configuration The Guardian will automatically set the coin routing based on the selected Standard cassette A list the standard cassette configuration designations are available from either www coinco com Www coinco europe com or your local Coinco Sales Representative 2 Using a Custom Configuration a custom configuration is anv combination of tubes and or coin routing other than the standard cassette configurations If vou want to reconfigure the pavout tube configuration and have not alreadv done so please refer to Changing the Pavout Coin Tube Configuration before proceeding After this has been done you will need to reconfigure the coin routing See Figure 31 If you do not plan to use all 6 coin tubes leave tubes installed and make sure to disable coin routing and coin level sensing for the appropriate tubes This is done by entering when assigning coins see Figure 31 or an example On some Vendo and Dixie Narco machines certain changer setup modifications tube reconfigu ration changing coin routing token additions deletions may not be recognized If this occurs cycle power to the main controller board to correct the problem 4 Tokens cannot be routed using the Custom Cassette menu The Token Routing menu should Y be used 2 SECTION 4 TYPICAL USAGE Changing Cassette Tube Configuration
28. be held in escrow 53 SECTION 6 EXECUTIVE CONFIGURATION Bills held in escrow will be returned when vend Fiaure 71 ing if they are not required to fulfil the vend price Set Time l For example if Max Credit is set to 9 95 Bill i pda AI Escrow is enabled and two bills of value 5 00 are inserted the first will be stacked and the second will be held in escrow If a vend is then selected of value 4 95 the first bill already converted to coin credit when stacked will be used to pay for First screen shows current the vend The second will be returned setting Scroll to desired setting and ENTER l Use lt and gt to select the See Figure 70 for how to enable disable Bill Es digit to change Crow Bill Escrow 1 Push MENU button 2 Scroll using arrow keys to screen below E set Date Set Date allows the user to set the changers internal date used when reporting audit Set date allows the internal date to be set The current date is reported in the audit field EA302 See Figure 72 for how to set the time Set Date Figure 72 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Scroll to desired setting and press ENTER to confirm Figure 70 First screen shows current setting Scroll to desired M Set Time setting and ENTER Use and gt to select the Set Time allows the user to set the changers dieitio change internal clock used when reporting a
29. coins loaded To eliminate this condition diable all unused tubes by entering MENU SETUP CASSETTE CUSTOM and set unused JJ tubes to Setting Disabling Par Push D F to Disable Par Open cassette and load desired level of coins Close cassette and wait for steady state operation cycling display Press E F to Enable Par and accept by pressing ENTER Press MENU and scroll using arrow keys to the screen below CANCEL If all tubes are Enter enabled for float If only tubes ABCD are enabled for float CANCEL Changer Mode SECTION 3 GENERAL CHANGER OPERATION Steady State User Display During steady state operation the user display will show one of four typical screens as shown in Figure 16 Figure 76 Guardian 6000XL Steady State Operation Sample Display Messages Fully Functional Option 1 Float Enabled ce e 29 15 change in tubes e Par Float set at 34 00 e Add 4 85 to Par changer Option 2 Acceptance Disabled Changer Problem Option 3 Warning e Warning s recommended user action s displaved Option 4 Out of Service e Acceptance has been disabled by the VMC e Changer non operational and requires immediate attention Please see Section 8 for a list of Warning messages General Changer Operation Acceptor Module The Acceptor Module contains the majority of the Guardian s control logic The Acceptor can electronically validate up
30. e whether prices when in price holding on the VMC change that cannot be paid back is held over when in single vend mode When enabled and in price holding the price for the selected price line will be shown on the if the When enabled and in single vend mode any VMC supports price display mode change that cannot be paid back is held over by the changer so that it can be used in the next See Figure 63 for how to enable disable Price vend Display 7 l When disabled and in single vend mode any Price Display change that cannot be paid back is cleared The amount of change that is cleared is saved in the 1 Push MENU button audit as overpay 2 Scroll using arrow keys to screen below See Figure 64 for how to enable disable Keep Change mode Keep Change 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Scroll to desired setting and press ENTER to confirm Current Setting Figure 63 Cancel Scroll to desired setting and press ENTER to Scroll A confirm _ y Figure 64 BM casniess MDB Priceline Cashless MDB Priceline allows the user to decide when in Price Holding whether to use the standard prices or cashless spectfic prices when vending using MDB Cashless Device 50 When enabled the Cashless MDB price lines will be used in price holding mode for all MDB Cashless Device vends Otherwise all prices in price holding mode will be obtained from pr
31. eaning the Acceptor ra To open the Acceptor Gate assembly grab the coin inlet funnel and pivot the gate assembly to the right Clean the acceptor main plate inner gate surface and coin ramp See Figure 90 8 Open the acceptor Sorting Door assembly Slide the Sorting Door Latch to the left and swing the Sorting Door to the left Clean the inner surface of the front cover assembly See Figures 91 8 92 64 Acceptor Mainplate SECTION 7 MAINTENANCE Coin Inlet Funnel Coin Ramp Gate Assembly Figure 90 Figure 91 10 Access to the various coin paths for cleaning requires the removal of the clear plastic covers The Upper Front Cover pivots to the left Clean both sides of Upper Front Cover See Figure 92 Remove the Upper Back Cover by pushing its release tab to the right Lift the upper back cover out of the acceptor Clean both sides of the Upper Back Cover See Figure 93 Cleaning the Cashbox Chute 11 12 Pull the bottom of the cashbox chute out slightly away from the backside of the changer housing and slide the chute down to release Twist the chute clockwise to disengage the upper pin Clean the chute and housing coin path See Figure 94 If not already done remove acceptor or pivot it open Make sure the harness is inserted back into the notch in the front of the cashbox chute See Figure 95 Backside of Changer Housing Cashbox Figure 94 Figure 92 n
32. eas The Sorting Door has not been closed properly The Payout Cassette has not been closed properly The noted coin tube has had a payout problem Remove the Payout Cassette check that tube and the payout drive belt assembly The noted coin tube level reading is inaccurate due to some interference Please check for any obstructions Power to the changer has dropped below the recommended MDB power level Out Of Service Messages The Payout Motor is non operational Check all harnesses are connected correctly If still not operational Please take it to a Coinco authorized Service Center for service There are multiple tube sense errors and the changer is not operational Please take it to a Coinco authorized Service Center for service The changer has a Payout Motor problem and is not operational Please take it to a Coinco authorized Service Center for service NOTES 69 Manufactured under one or more of the following patents e USA 4 587 984 4 763 769 4 838 406 5 167 314 5 184 708 5 460 256 5 485 908 5 577 957 5 579 887 5 607 350 5 662 205 5 673 781 5 733 186 6 230 870 e France 9302237 e Canada CA1 223 364 and CA1 281 134 e Germany DE3410924 e Great Britain GB2140954 e Italy 171263618 70 For North America Coin Acceptors Inc World Headquarters 300 Hunter Avenue St Louis MO 63124 2013 314 725 0100 or 1 800 325 2646 For Europe Coin Acceptors Europe Ltd 4 The Felbridge Ce
33. ed for more in volved repairs Frequency of maintenance will depend on environment and number of transac tions Cleaning The majority of your Guardian 6000XL changer is manufactured from high quality industrial grade plastic and should be cleaned with a warm water and detergent solution Q CAUTION e Never submerge the changer in water Do not use petroleum solvents steel wool scouring pads or metal brushes for cleaning e Do not spray any part of the changer with any type of lubricant Since all coins share a common inlet and coin ramp heavy usage or a dirty environment can result in dirt build up in the acceptor Clean the coin ramp by opening the acceptor gate to the right Hold the gate to prevent it from snapping back Wipe the exposed coin ramp and inner surfaces with a damp cloth For excessively dirty units use a damp cloth and mild detergent opo NOT SUBMERGE UNIT IN WATERI Maintenance Disassembly Removing the Acceptor 1 Remove the acceptor from the changer housing by pressing the acceptor latch to the right on the front of the acceptor and then pull the escrow lever towards you away from changer housing See Figure 82 2 Disconnect the acceptor s ribbon cable from the changer housing Lift the acceptor slightly to free the lower acceptor studs from the changer housing Place the acceptor in a clean dry area See Figure 83 Changer Components Escrow Lever LCD Display IRDA Link
34. eset eee AO TUDE SENSE 000 40 Versions 42 coccococococococococococococsocococcoococososocococcooscooooosococoscoocoocoocococooooocoocoocoooooooo SECTION 6 EXECUTIVE CONFIGURATION Price MO ras 44 Max Priceljnes c cccccccscccscsesescecseseseeceseeesescecevesesceceveeueaveveveneeeeveee 44 Set Pricelines c cc cccoscscscesesseseeseesesessesvessesesversevereeesveseeveaseneaveseenee 45 Vending MOQO sereen eni 46 Escrow Return 4T DISCOUME TRIQAT E RAEE 47 Discount Award nee Af VIE HANG Ep 48 a e A A 48 Exact Change Accept Group i 49 Exact Change Value eee 49 Overpaw Valent 49 Price Display A A A 50 Keep Change KA 50 Cashless MDB Price neS sas 50 Protocol A Scaling FACO ta 51 Set Cashless Pricelines ececeeceeeceeeeeeeceeseeeeeeeeeeeeeenentenee 52 RevallatONmersneaniosin saco et 53 Bill Validator Accept Group 53 Bill ESCFOW nn 54 Se TINO A o e o IS 54 Set Date 54 Daylight Saving E EEEE E EE E E E D5 EXecCuiIWe ALO lisos ty monas 56 Audit Peripheral AA 57 Machine D eee nee eee ere ee eee 58 SE GUE OCG A 59 PASS O OA tt ai 59 SA SS 60 SECTION 7 MAINTENANCE Routine Maintenance 61 Disassembly 61 SECTION 8 TROUBLESHOOTING Autotest e Warning Messages iii 67 Troubleshooting Matrix cc 68 This page is intentionally blank SECTION 1 GENERAL INFORMATION Introduction This manual contains information on installing operating and maintaining a Coinc
35. eset for extreme cases where the user does not want their sales data to be revealed e g changer is being sold etc See Figure 44 for more information T Are Changing the Payout Coin Tube Configuration Your Guardian will typically incorporate a Standard Cassette configuration The Guardian features the capability of changing individual tubes within the payout cassette The Guardian coin tube locations are designated as shown in Figure 25 Please contact your Coinco Sales Rep about customization of standard cassettes or see either www coinco com or www coinco europe com gt Payout Cassette Coin Tube Position Designations D F Tal A B C Changer Top View 24 Changing the Coin Tubes Tubes for verv small and verv large coins have restrictions on their placement Pavout Cassette Each coin tube will require a specific coin shim in Release order to accurately pay out that coin thickness 1 Rotate the Payout Cassette Release Latch downward to open the coin payout cassette Refer to Figure 26 2 Pivot the payout cassette out of the changer housing by pulling on its lower right corner See Figure 27 Once the latch has been depressed the payout cassette must be at least partially opened before it can be closed and reseated properly 3 Lift the cassette straight up to remove it from the coin changer See Figure 28 4 To remove an individual coin tube hold the cassette assembly then gently pull the top o
36. et Current data can be cleared at anv time See Figure 24 How are Exact Change Losses calculated Historical sales activity is used to calculate lost sales when in the exact change mode Figure 24 Audit Reporting Clear Current Data 1 Push MENU button Scrolls automatically 2 Scroll using arrow keys to screen below SF Navigation Keys Within Audit ENTER Pause Resume Changer Correct 4 Scrolls within screens Steady State y Incorrect Mode Only shown for Level 2 amp Level 3 password protection SECTION 4 TYPICAL USAGE 2 How are Total Sales quantities and values calculated Unfortunately there is no MDB vend command so this is an estimate For our audit fields a vend is defined as all coins being disabled by the VMC then re enabled Some vending machine controllers do not disable coins before a vend so we may register an incorrect number of vends Also some vending machines disable coins while in service mode So the coin changer would register a vend every time the operator enters and exits service mode The value of vends is also an estimate and does not include bills 3 Historical Data consists of data stored since the changer was first put in service Audit Historical Data displavs the same categories of data as Current Data the totals will just be from the beginning of the changers service life See Figure 24 for details z Historical Data can also be r
37. f the coin tube forward to unsnap the top of the tube See Figure 29 5 Tilt the top of the tube away from the cassette and lift the tube out See Figure 30 6 Install the replacement coin tubes and shim assembly by first inserting the bot tom of the tube in the cassette then pivot the top of the tube and snap it into the up per part of the cassette Check that all coin tubes are secured to the cassette l Reinstall the payout cassette into the housing Programming the Coin Routing Whenever the coin tubes are changed the Guardian must be reprogrammed to route coins to the new tube locations See Cassette Con figuration Using a Custom Configuration SECTION 4 TYPICAL USAGE 23 SECTION 4 TYPICAL USAGE Figure 30 Figure 28 D 100 90 40 ro l 60 26 SECTION 4 TYPICAL USAGE BM cassette Configuration Cassette configuration assigns which coins route to which payout tubes Your new Guardian changer will already be configured for the factory cassette and coin routing This step of changing the cassette configuration is only necessary if e a payout cassette has been replaced with a cassette containing different coin tubes or coin tubes in different positions individual coin tubes have been replaced or moved There are two ways to assign coins 1 Using a Standard Cassette or 2 Using a Custom Configuration 1 Using a Standard Cassette If you are using a Standard c
38. gure 3 ono X i a Ow A b lt I U pea HE Lo lt gt 9 OI o G B k DOODODDODO ODODODQODDO DOO elli 61 22 65 25 COIN PAVOUT AREA COIN RETURN AREA o ON 9 O RO N w N Tl a m le N SI om A Pl om SY N N N O 4 ne a aN ES Y f ER Oo QU a g j w o a N m 10 O gt SS O Y y O Am Oo 1 II T oo 85 2 O qe No Y P om DO No a OF a ok 28 E ae S x lt x lt ee ee Unpacking Installing the Changer After removing the coin changer from the ship ping carton inspect it for possible damage If the unit is damaged notify the shipping company immediately The consignee person or company receiving the unit can file a claim against the carrier for shipping damage We recommend you keep the original carton and packaging ma terials to reuse if you need to transport or ship the coin changer in the future If the coin changer is being stored or used as a spare always keep it in its shipping carton when not in use This will keep it clean and offer the best protection for the unit af Installing the Changer 1 Remove power from the vending machine DO NOT connect the changer harness to the vending machine with power connected 2 Remove the acceptor from the changer housing by pres
39. he changer to route all ac cepted coins to the tubes until they are full the balance then go to the cashbox Par Pavdown is commonly used to ensure the maximum change making capability is always available without having to manually fill the changer during the route visit Par Paydown is defaulted to off in the standard changer setup See Figure 22 for how to turn this feature on or off 21 SECTION 4 TYPICAL USAGE mf Tube Enable Before putting the changer in Float Mode it is possible to set which tubes will have the float enabled All enabled tubes will be set to the current coin level when float is enabled All disabled tubes will fill as normal By default all of the tubes are enabled See Figure 23 for how to enable disable tubes Tube Enable 2 Scroll using arrow keys to screen below Display shows current status for each tube Changer Steady State Figure 23 Mode 22 SECTION 4 TYPICAL USAGE Bf Audit Reporting The Guardian features a means of tracking and reporting all sales Audit data consists of two types of data 1 Current Data and 2 Historical Data 1 Current Resettable Data consists of changer data stored since the last user reset See Figure 24 for details Ye the user can quickly begin Audit Current Data reporting by pushing MENU twice Refer to Figure 18 for additional information on changer hotkevs 2 Clear Current Resettable Data Clears all changer data since the last user res
40. ice lines set in the Price Holding menu When disabled all prices in price holding mode will be obtained from pricelines set in the Price Holding menu For example if both price holding and Cashless MDB Priceline are enabled with price line 5 in the Price Holding menu set to 0 50 and price line 5 in the Cashless menu set to 0 49 Vending using coins will charge a price line 5 selection at 0 50 Vending using a key MDB Cashless Device only will charge a price line 5 selection at 0 49 When Cashless MDB Priceline is enabled the difference between the coin price and key price will be audited as a discount in the DAS audit field See Figure 65 for how to enable disable Cashless MDB Pricelines Cashless MDB Priceline 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Cancel Scroll A v Scroll to desired setting and press ENTER to confirm Figure 65 SECTION 6 EXECUTIVE CONFIGURATION Protocol A Scaling Factor Protocol A Scaling Factor allows the user to set the scaling factor used by an attached Protocol A Slave Key Card Reader When set to the same value as the changers scaling factor see MDB Settings menu the changer will look for and if present communi cate with an attached Protocol A Slave Key Card Reader When set to any other value the changer will not look for an attached Protocol A Slave Key Card Reader See Figure 66 for how to set the Protocol
41. is in price holding mode with at least one vend price set to zero then the vend value over the trigger value will still be accumulated towards the next discount See Figure 56 for how to set the Discount Trigger Figure 56 Discount Trigger 1 Push MENU button 2 Scroll using arrow keys to screen below Current setting displayed Scroll to desired setting and press ENTER Mf Discount Award Discount Award is the credit awarded when the Discount Trigger is met or exceeded When Multi vend is enabled a discount award can increase the credit when a preprogrammed purchase value is reached Discount Trigger Discount Award applies for coin bill and or cash less credit 47 SECTION 6 EXECUTIVE CONFIGURATION See Figure 57 for how to set the Discount Award Discount Award 7 90 e 57 1 Push MENU button 2 Scroll using arrow kevs to screen below Current setting displaved Scroll to desired setting and press ENTER Scroll E max Change Max Change is the maximum change that will be returned by the changer when in Multi vend mode Only operational in Multi vend mode this is the maximum change that will be returned to a cus tomer at the end of a transaction The changer will not return credit when the escrow lever is depressed unless the credit is under this value even after a failed vend The means that the customer has to continue to make vends until the credit reduces below this value It
42. llowing icons will guide you throughout the manual Each icon highlights an area you may want to pay closer attention to Indicates a checklist type of process that you can readily check as you proceed to the next step here to It is often accompanied by the words DO NOT Indicates that this is a good time to pause step back and verify that every thing is correct before proceeding further D Indicates a warning that you should ad Indicates a helpful hint or shortcut to sim plify the task Indicates frequently asked questions with their corresponding answers the application and provides direction on how to correct the problem should it occur O Indicates a possible issue dependent on SECTION 1 GENERAL INFORMATION Guardian 6000XL Naming Convention G6 X XX XX XX Protocol X MDB A Protocol A Country Code US United States CA Canada EU Europe GB United Kingdom AU Australia Additional countries available Payout Configuration Additional Configuration Code s FR French Specific Setup D9 9 pin Dex Harness D15 15 pin Dex Harness Examples G6XEU BB Guardian 6000XL six tube changer G6AGB DB Guardian 6000XL six tube chang MDB protocol BB payout configuration 1 er Executive Protocol A protocol DB payout 20c 5c 5c 10c 50c for European market configuration 10p 50p 10p 5p 5p 20p for UK market SECTION 1 GENERAL I
43. n 2 Scroll using arrow keys to screen below Allows scrolling if more e Options Free to 9 95 than one token is loaded e Initial value is current e First screen shows current setting e Scroll to desired choice and ENTER Allows scrolling if more than one token is loaded Scroll A Figure 34 tf Token Change Routing Change the routing of a previously tuned token See Figure 34 for how to change the routing for a token Tokens can only be routed to either the coin return or the cashbox we he Guardian also supports factory added tokens The main difference between these tokens ST and tokens added using the method above is that they cannot be deleted Instead they can be enabled disabled in the same way as genuine coins 30 SECTION 4 TYPICAL USAGE Advanced Configuration This section explains the lesser used features of the Guardian 6000XL M changer ff password The password section protects the more sensitive changer information Entering the Password A password must be entered any time the user attempts to enter a password protected area of the menu These include the Password area of the Setup menu as well as the areas defined by the Password Protection Level see below The basics of Password operation are as follows 1 The default Password for most changer configurations is D E F B 2 The CANCEL button allows you to back up while typing the password or to back out of the Passw
44. ntation of the Password Protection Levels Figure 36 shows how to change the level Figure 36 Password Protection Levels Increasing Security 32 SECTION 5 ADVANCED CONFIGURATION EI coin Enable Coin Enable allows the user to select which coins are and are not accepted within the standard coin set for the country See Figure 37 for enabling and disabling acceptance of coins within the standard coin set Jef The standard coin set for the country is determined by the changer Country Code See the Guardian Naming Convention page 6 to determine the Countrv Code of the changer Coin Enable Coin Securitv Level Scroll to select and 1 Push MENU button set enable status of 2 Scroll using arrow keys to screen below coin factory added a token Scroll to select and Scroll A set coin security y levels for coin factory added token Changer Steady State Mode Figure 37 A coin Security Level Allows the user to determine how tight the acceptance rate should be for each type of accepted coin The Guardian 6000XL features nine levels of security ranging from one to nine Five is the default security setting See Figure 37 for how to change the security level for each accepted coin Increasing the Coin Security Level for a coin will make it less likely that a similar slug will be ac XF cepted yet it will also reject a higher percentage of authentic coins It is recommended
45. ntre Imberhorne Lane East Grinstead West Sussex United Kingdom RH19 1XP 44 0 1342 315724 For Australasia Coin Acceptors Inc Unit 1 2 Morton ST Parramatta N S W 2150 Australia 02 9890 5433 email techsupport coinco com www coinco com Coinco Publication No 928522 Rev 1 01 13 Printed in the U S A 71
46. o Guardian 6000XL model coin changer This manual is intended for owners route operators and shop level technicians as a primary source of information Taking time to read this manual and become familiar with the information will help you obtain the best performance from your Coinco Guardian coin changer Product Overview and Features The Guardian 6000XL changer incorporates a wide range of benefits including e Six self replenishing coin tubes with cash accountability e Swing out illuminated payout cassette e Built in self diagnostics e MDB Multi Drop Bus interface optional MDB to USB converter available Field tuning for tokens slug elimination e Interchangeable coin tubes enable simple payout re configuration e Full support of Guardian features and upgrades using the Coinco FP 5 Field Programmer For Your Records A label indicating the changer s model number and serial number can be found on the side of the Guardian coin changer Refer to the model number and serial number whenever you call your Coinco Service Center for information or service The first four digits of the changer serial number indicate when the unit was built which is also the beginning of the warranty period e First two digits indicate the week of manufacture Third and fourth digit indicate the year For example serial number 1507000123 in dicates the unit was manufactured in the 15th week of 2007 Icons The fo
47. ord screen entirely 3 Once the correct password is entered it allows access to the user s original destination 4 There is no penalty for multiple incorrect password attempts i e the screen does not lock out access to non password protected items BA changing the Password Passwords can easily be changed from the default Valid passwords are four characters and are any combination of the letters D E F and B the four ar row keys See Figure 35 for how to change the password Mit the password has been changed from the standard D E F B and the user cannot remember 3 what it is the Password can be reset by using the Coinco FP 5 Field Programmer Password Change Password amp Level 1 Push MENU button 2 Scroll using arrow keys to screen below L Sew ERPS rem EE Cancel Scroll A y Cancel Changer Correct Steady State Incorrect Enter Mode soroa 7 B Enter First screen shows current setting Scroll to desired wali Level and ENTER o ii Vv i SECTION 5 ADVANCED CONFIGURATION Eff password Protection Levels Password Protection Levels allow the user to decide which information is protected by a password The Guardian features three levels of password protection e Level 1 The default or lowest level of security Level 2 Adds Field Tuning and the entire Setup General sections of the menu Level 3 Adds Float Cassette Configuration and Coin Configuration See Figure 36 for a visual represe
48. rrent Setting Cancel Scroll to desired setting and press ENTER to confirm Figure 51 44 E max Pricelines Max Pricelines enables the user to set the maximum number of pricelines that are available and reported in audit when price holding mode is enabled When in price holding all prices above the num ber set in Max Pricelines will be ignored both when vending and reading dex audit e g their PA1 PA2 and LA1 fields will not be reported See Figure 52 for how to set the Maximum num ber of pricelines Max Pricelines 1 Push MENU button 2 Scroll using arrow keys to screen below Current setting displayed Scroll to desired setting and press ENTER Figure 52 SECTION 6 EXECUTIVE CONFIGURATION E set Pricelines Set Pricelines enables the user to set the price for each of the pricelines when price holding is enabled Pricelines can be set to a price disabled or free See Figure 53 for how to set the pricelines umes Set Pricelines 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll to desired setting and press ENTER to confirm Options are Price Disabled or Free Cancel Cancel Do EN Enter Enter Menu 45 SECTION 6 EXECUTIVE CONFIGURATION tf Vending Mode Vending Mode enables the user to select whether when used in Executive mode the Guardian 6000XL changer operates in Single or Multi Vend mode Single vend mode will automatically return
49. rted to the Vending Machine Control ler VMC See Figure 46 for how to change the MDB Decimal Point MDB Decimal Point 1 Push MENU Button 2 Scroll using arrow keys to screen below First screen shows current setting Scroll to desired Factor and ENTER Enter Changer Steadv State Mode Figure 46 39 SECTION 5 ADVANCED CONFIGURATION Bf Restore to Factory Default Allows users to reset the configuration setting to their factory default settings see Figure 47 for how to restore the Guardian to factory default settings Factory Reset This will delete ALL user settings and return the fStop changer to the original as new configuration It does NOT delete audit data Data cannot be restored after this step is completed 1 Push MENU Button 2 Scroll using arrow keys to screen below a Cancel Correct Incorrect Enter Changer Steady State Figure 47 Mode E Tube Sense Allows user to set the circumstances under which the changer will automatically scan for the number of coins in the enabled tubes Five options are available 1 G2 Tube Sense When enabled the Guardian will simulate the tube sense method used by the Coinco Global 2 coin changer 2 Sort Door Close When enabled default setting the changer will use the scanned tube count when the soor door is closed 3 Cassette Close When enabled default setting the changer will use the scanned tube count when the cassette i
50. s closed 4 Hotkey A B When enabled default setting the changer will scan the tubes and use the scanned tube count when the hotkey A B is pressed 5 Power Up When enabled default setting the changer will scan the tubes and use the scanned tube count at power up 40 SECTION 5 ADVANCED CONFIGURATION Ye The number of coins in the enabled tubes is automatically scanned at power up It will also automatically override the count if the scanned number of coins in a tube is consistently higher or lower than the manuallv filled count for that tube See Figure 48 for how to change the Tube Sense Tube Sense 1 Push MENU button 2 Scroll using arrow kevs to screen below Scroll to desired option and ENTER Scroll to menu option After pressing ENTER the previous screen is displaved Figure 48 41 ai Versions Allows users to view the current software configuration and hardware versions See Figure 49 for how to displav current the software executive if applicable model and hardware versions for the Guardian Versions 1 Push MENU button 2 Scroll using arrow kevs to screen below Press CANCEL to return to the previous screen is displayed Scroll to menu option Figure 49 42 SECTION 6 EXECUTIVE CONFIGURATION Executive Configuration This section explains the Executive specific features of the Guardian 6000XL changer Figure 50 V A X S G 2 Y c
51. setting and ENTER 46 SECTION 6 EXECUTIVE CONFIGURATION BA Escrow Return Escrow Return enables the user to prevents customers from using the vending machine as a source of change for large denomination coins and bills stacked bills are converted to coin credit When Escrow Return is enabled Coins will be returned if customer presses escrow even if no vend has been made When Escrow Return is disables Coins will not be returned until customer makes a vend If the vend fails in single vend mode escrow is en abled In Multi vend mode the escrow Is enabled after the first vend and below Max Change setting See Figure 55 for how to enable disable Escrow Return Escrow Return 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Scroll to desired setting and press ENTER to confirm Scroll A Figure 55 Bf Discount Trigger Discount Trigger is the value of credit that trig gers a Discount Award in multi vend mode When Multi vend is enabled the value of discount trigger is essentiallv the value of the vends needed to get a discount award All vends count towards reaching the discount trigger Vend value over the trigger value will be accumulated towards the next discount If the credit falls to zero the discount is not allowed and the discount starts over with the next trans action The exception is if credit falls to zero and the Ex ecutive Coin Changer
52. sing the acceptor latch see Figure 5 on the front of the acceptor and pull the escrow lever towards you away from changer housing 3 Disconnect the two acceptor cables see Figure 6 Lift the acceptor slightly to free the lower acceptor studs from the changer 4 Set the three mounting holes in the back of the changer housing over the mounting screws in the vending machine see Figure 7 Tighten securely by hand 5 Re install the acceptor by inserting the lower acceptor studs into the changer housing Re connect the two acceptor cables then press the top of the acceptor into the changer housing until the acceptor latch engages the changer housing 6 Verify the vendor s coin return mechanism is adjusted so that the Acceptor gate is fully closed There should be a small gap between the coin return mechanism and the changer escrow lever 10 SECTION 2 INSTALLATION amp SETUP Changer Components IRDA Link Escrow Lever AT LCD Displav Acceptor Gate User Acceptor s Interface Release Latch Keypad Acceptor A gt l J Docking Sorting Door q Cradle D rea Sorting Door enomination Latch Markings Payout Cassette Release Latch Graduated Tube Scales Swing out Payout Cassette Access Figure 4 Figure 5 7 Plug the changer harness into the vending machine KO Verify steps 1 to 7 are completed correctiv Applv power to the vending machine The changer will power up perform an auto
53. t optional Float Mode also known as parring records and maintains a predefined level of coins in the tubes and tvpicallv will maintain a lower level of change in the changer than if Float mode is not used When using Float mode an accepted coin will only be routed to the tube if one has been paid out 13 You can quickly Enable Par at the current coin levels by simultaneously pressing the keypad hotkeys E F Then press ENTER to accept the displayed Par Value 14 To disable or reset Float level simultaneously press keypad hotkeys D F to Disable Par Figure 15 14 When I add coins prior to resetting my float level the changer automatically kicks coins out Why Overfill Paydown automatically returns any coins that exceed the Float Mode level Any coins added to the coin tubes after parring or adding coins prior to setting a higher Float level will result in these extra coins being sent to the coin return See Step 15 above for how to Disable Float Why is it that sometimes when setting a Float Level the Par setting does not match the exact value of coins loaded in the changer ll This could be for a couple of different reasons The coin level sensing is accurate to within 2 coins so there could be a discrepancy based on coin stack thickness tolerances Secondly when setting the float level the coin level sensing assumes a minimum of the hidden coin level 5 coins per tube for all enabled tubes even if there are no
54. that the highest security setting only be used in specific instances to deal with higher slug rates 33 SECTION 5 ADVANCED CONFIGURATION ff token Value Allows the value of factory added tokens to be set The Guardian supports factory added tokens The main difference between these tokens and tokens added using the field tune functionality is that they cannot be deleted Instead they can be enabled disabled in the same way as genuine coins See Coin Enable See Figure 38 for how to set the token value Token Value Figure 38 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll to select and set value for factory added token Changer Steady State Mode 34 SECTION 5 ADVANCED CONFIGURATION E dual Currency Allows coins from two countries to be accepted by the changer and allows the user to set the routing cashbox or coin tube for the coins see Figure 39 for how to enable acceptance of more than one country set of coins lf Dual Currency is enabled then you must select which coins are routed to the coin tubes and which are routed to the cashbox Figure 39 shows how to set which country set is routed to the coin tubes the other country s coins are automatically routed to the cashbox Dual Currency Coin Routing 1 Push MENU button 2 Scroll using arrow keys to screen below Sei desd choice and ENTER Scroll to desired choice and ENTER Changer Steady State
55. to 32 different coin types and actively route accepted coins to six coin tubes or to the vending machine cashbox A LCD display provides visual feedback on the functioning condition of the changer Six inven tory buttons allow the user to manually dispense coins from the coin tubes The MENU button allows access to enter special programming and features The Acceptor Module transmits credit and sta tus information and receives payout and control information from the vending machine The Ac ceptor monitors each coin tube to know when it is full so any additional coins can be routed to the cashbox Coin Acceptance Deposited coins enter the coin inlet funnel where they are directed down a coin rail formed by the mainplate and acceptor gate Optical and mag netic sensors positioned along the rail validate the coins When the coin reaches the end of the coin rail motor and solenoid operated coin doors direct the coins to either the coin tubes cashbox or to the coin return chute Pressing the escrow lever physically opens the acceptor gate allowing bent coins and foreign materials to fall into the coin reject chute Move ment of the front gate is also detected by the coin changer electronics and is communicated to the vending machine controller causing any customer credit to be paid back If coins are deposited too closely together fast feed one or more coins may be rejected if the 15 SECTION 3 GENERAL CHANGER OPERATION
56. ual coin payout Accesses Main Menu Begins Audit Current data reporting 2 presses MENU Activate Deactivate keyboard lock Hold for 5 seconds 5 Sets Par at current coin levels 2 Disables Par mode do A Shows payout cassette configuration aB 9 Initiates Par Pavdown if enabled CBD initiates Manual Fill mode alternate MENU E C9 MES Initiates Tube coin count scanning do B Select Language Menu Structure The main menu consists of three primarv functions 1 Audit capabilities 2 Changer Setup and 3 Recommendations The overall menu lavout is shown in Figure 19 This figure is also vour guide showing where each menu topic is reviewed in this user manual Figure 20 shows more information specificallv on the Setup menu What happens if l do not complete a programming change and walk away mid stream For safety purposes the Guardian times out if a programming step is not completed After about 45 seconds it will default to the prior settings 17 18 Scroll up down using arrow kevs SECTION 3 GENERAL CHANGER OPERATION Menu Menu Main Menu Audit igure 19 Lavout Current Historical Clear Current Setup Executive Scroll up down using arrow keys Setup Menu Setup Menu Structure Float sa Set Par Disable Par Overfill Paydn Par Paydn Tube Enable Cassette Standard page 27 Custom e page 27 _ 4 Coin Enable
57. udit Cancel Set time allows the time of the internal clock to be set The current time is reported in the audit field EA303 See Figure 71 for how to set the time 54 SECTION 6 EXECUTIVE CONFIGURATION a Daylight Saving Daylight Saving allows the users to set the period of daylight saving The Start Month and Week is the month 1 to 12 and week 1 to 5 where Daylight Saving begins The End Month and Week is the month 1 to 12 and week 1 to 5 where Daylight Saving ends If either value Month or Weekend is set to O daylight saving is disabled If Week is set to 5 it will switch on the last weekend of the month see Figure 73 for how to set daylight saving Daylight Saving Figure 73 1 Push MENU button 2 Scroll using arrow keys to screen below First screen shows current setting Scroll to desired setting and ENTER Use lt and gt to select the digit to change 55 SECTION 6 EXECUTIVE CONFIGURATION ui Executive Audit Current and Historical The Guardian features a means of tracking and reporting all sales carried out in Executive mode Ex ecutive Audit data consists of two tvpes of data 1 Current Data and 2 Historical Data 1 Current Resettable Data consists of changer data stored since the last user reset 2 Historical Resettable Data consists of changer data stored since initialisation See Figure 74 for how to view Current audit and Figure 75 for how to view Historical audit
58. vice work to be performed The Guardian displays two types of messages 1 Warnings soft errors that are displayed for the user s information The changer is and will remain in operation with one or more warnings 2 Out Of Service a problem that must be corrected The changer is not operational when this kind of message is displayed Figure 98 shows the different types of messages and what each means All warnings are accompa nied by an audible beep if the sound is turned on See Figure 43 for how to disable enable audible feedback How do I access changer usage data The most useful data is displayed for the user in Audit Reporting More detailed data is available to authorized Coinco Service Centers for evaluation and troubleshooting Changer Troubleshooting Acceptor Release Escrow Lever Latch Acceptor Validation Area T Sorting l D k Door Acceptor Sorting Area Latch L 4 gt NM Sorting Door 6000x Payout Cassette Comco Release Latch Coin Storage F a NA Swing out 9 Wa BA fl Pavout Cassette Access Pavout Area Figure 97 67 68 Display SECTION 8 TROUBLESHOOTING Warning Messages Definition There is a problem in the Acceptor Validation or sorting area and these should be checked Cleaning is most likely required The Escrow Lever is depressed enough to open the acceptor gate or there is a jam in the Acceptor Validation area Please check these ar
59. vices do not support revaluation and so will act as if revaluation is disabled even when it is enabled See Figure 68 for how to enable disable Revaluation Revaluation 1 Push MENU button 2 Scroll using arrow keys to screen below Current Setting Cancel Scroll A y Scroll to desired setting and press ENTER to confirm Scroll A Figure 68 Bill Validator Accept Group allows the user to set the highest bill that will be accepted when in an exact change condition The Bill Validator Accept Group is the highest bill the changer will allow a connected MDB Bill Vali dator to accept when in an exact change condition as determined by the Exact Change Value see the Vending menu All bills above this value will be rejected This is to help prevent customers from losing money when the exact change light is on and the changer is unable make change To disable all bill when in an exact change condition set Bill Validator Accept Group to 0 See Figure 69 for how to set the Bill Validator Ac cept Group Bill Validator Accept Group 1 Push MENU button 2 Scroll using arrow keys to screen below Current setting displayed Scroll to desired setting and press ENTER Figure 69 Cancel sil Escrow Bill Escrow allows the user to decide if bills should be held in escrow when Max Credit is exceeded When enabled the last bill which causes the credit to be equal or greater than the Max Credit will

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