Archiving - Ipswitch Documentation Server
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1. Enter the IP address of your IMail Server or leave blank to listen on all IP s click Create Site 4 Successful creation of your IIS Archiving Web Site should display as follows Ees e r Ji m m e e j fe Conliqure Archiving P joj x 5 Next go to Step 3 Configure your Access config on page 17 12 Archiving Getting Started Guide v2 1 2 Manual IMail Web Service Creation for 2000 Server The IMail Web Service is a web service that implements basic authentication functionality for MailArchiva g Important Mail Web Service requires IMail Server v10 01 or later to be installed to configure MailArchiva to function properly IMail Web Service Manual Creation 1 Login asa system administrator or to an account with system administrator permissions 2 Goto Start gt Control Panel gt Administrative Tools gt Internet Services Manager this will open to Internet Information Manager IIS vE Internet Information Services E axon yen gt 6 Tree i H Defaut Web Ste EBET vpe 4 Defauk SMTP Virtual Server 5 E Default Web Site f Default SMTP Virtual Server 3 Select your computer name and right click and select New gt Web Site This will initiate the web site creation wizard gt E Internet Information Services action vew e gt Om ef 2 2 gt A Defaut Web Site Default SMTP Virtual Server 52. 13 Archiving Getting Started Guide v2 1 2 4 Click next at the web site creation wizard x Welcome to the Web Site Creation Wizard This wizard val help pou create a new Web site on this compute Click Next to continue Web Site Creation Wizard xj Web Site Desciption Describe the Web site to help adiiresh ators icherdily it Type a description of the Web ste Descrnt f HalWeb bevie lt Back Non Cancel 6 Enter port 8080 as the default web site port and click Next ie Note This port number can be changed to your own setting if a conflict exists MailArchiva configuration port settings must be modified from the default 8080 setting See your MailArchiva Administration Guide http docs ipswitch com _Messaging Archiving MailArchivaAdminGuide pdf for more details 14 Archiving Getting Started Guide v2 1 2 Web Site Creation Wizard IP Address and Port Settings Speci IP address and port settings for the new Web site 7 Using the browse button locate the IMailWebService folder under your IMail Server folder c Program Files Ipswitch IMail IMailWebService default installation path z z EO mamm meee a a a m iWeb Site Creation Wizard 1 Web Site Home Directory The home dinectory is the root of pour Web content subcinectones 15 Archiving Getting Started Guide v2 1 2 8 Default settings Read and Runs scripts are all that are neces
3. e S XP AB ms gt a Internet Information Services e DINA local computer a Action yon Wiw Heb e Am XS AmE i hg Internet Information Services E DINA local computer Web Stes Defaut Web Site IMad Web Service Gi Web Service Exhensions 18 Archiving Getting Started Guide v2 1 2 5 Selecting Browse will bring up the following page in your default web browser 7 ir E Authentication Web Service Authentication IMail WebService The following operations are supported For a formal definition please review the Service Description authlser getEmailAddresses getPermissions e getVersion Verifying getVersion To verify that the IMail Web Service is correct the IMail version should display the IMail Server version as follows Verifying Version 1 Click on getVersion link the bottom link on the Authentication screen se aur E Authentication Web Service Authentication Click here for a complete list of operations getVersion Test To test the operation using the HTTP POST protocol click the Invoke button Invoke 2 getVersion page appears click on Invoke button 19 Archiving Getting Started Guide v2 1 2 we abe http localhost 8080 4uthentication asmxfgetversion lt xml version 1 0 encoding utf 8 gt lt string xmins http localhost IMailWebService gt 11 01 lt string gt Z
4. Ipswitch logo are trademarks of Ipswitch Inc Other products and their brands or company names are or may be trademarks or registered trademarks and are the property of their respective companies Update History July 2008 First Edition v1 8 May 2010 Second Edition v2 1 1 CHAPTER1 Archiving Pore Oui te ei Vd a Teeraa E ete heen Serene ner tte Py ate Ren nOrar a tartare Notrrnn erent EO Tom nate rr eter 1 OUI AIMING PESTE EE E A E N D E S EE E N S E A O OEE 2 SPOOlFle CAG SS usnraconironnoninokes on an an a E TOR Sieeeitedle 2 INGW ISOC OUAG AVIESSAG CS onina EE AEE EONO AEE 3 NEW Ar HIVE UTI anes a 3 CHAPTER2 IMail Admin System Settings for Archiving Archiving Transport MECHANISM iaiciuisastiisiniisaierconniaiin wiisotunnnlouccnwunieatiunuvieinawes 4 CHAPTER3 MailArchiva PUD OU CWI AI CIADV eli ssassiesacustcszcpssiesvacestenteqanicesusoasuasaapuu N 6 MINIMUM System REQUITEMENIMG cscscscscscscscscscscscscscscssssssssesesesesesesesesessssssssasssasasasasasasasasasasacacacacacacscscsesesescees 7 Upgrading MailArchiva with IMail S rver ou cessssssssssssssssssssssssscscscssssssssssssesesescsssesssesseseseseseseaeseseseacsesssseesees 8 Steps for Installing MailArchiva with IMail Server uu eesssssesessssssesessssssssessssesesssesessesssesessesescseseeseseseseeseeeees 9 Step 1s DOW MIO ad Ml ATERI A eaicssidesty secnzy sescsceteciesay cecstentaeecawccale EN NTE T EAE 10 step 2 Installing Mail Web Servic E wick sccsscvossie
5. made and stored in a secure location Creating one volume Archived e mails are organized into one or more volumes Each volume consists of an index and a store The index is used to enable auditors to perform efficient search queries on the archived data The store consists of multiple sub directories where the archived information is kept 23 Archiving Getting Started Guide v2 1 2 When a creating a volume the index path and store path can refer to any location on one or more hard disks Volumes are defined in terms of their order of preference When a volume has reached its size limit the server will automatically switch over to the next available volume on the list This mechanism allows one to archive information on multiple hard disks without manual intervention To create a volume click the New Volume button on the Configuration screen and a new volume will appear at the bottom of all existing volumes as shown below T pro Orchive Please click Save bo eseti ihe volume status change 1048576 dimatindex CB dimaistorazo1o2 1040576 dimatindenihzoioi none o v Enter a path for the store and index e g c store and c index When creating more than one volume click the Up and Down buttons to organize the volumes into the order of preference When a volume is created it is assigned the NEW status and becomes Unused after saving as described in Table 5 below Volumes have a life c
6. 28 Archiving Getting Started Guide v2 1 2 About MailArchiva mt moll Archivo email archiving amp compliance Ipswitch Messaging has partnered with MailArchiva a state of the art e mail archiving system that is tightly integrated into your IMail Server In many jurisdictions around the world the law requires that company e mails are kept for up to seven years MailArchiva is designed to help you comply with legislation such as the Sarbanes Oxley act SOX Gramm Leach Bliley act GLBA and the Freedom of information act FOIA MailArchiva is standards based E mails are stored in a standard format directly on the file system As a result there are no hidden database maintenance costs and the integrity of archived information is not subject to database corruption MailArchiva employs highly scalable search engine technology A Google like web interface is provided enabling auditors and employees to search through tens of millions of e mails at the click of a button MailArchiva stores e mails directly on the file system after compression This design allows you to avoid the pitfalls associated with storing information in a database namely high maintenance costs size restrictions backup complexity and increased potential for total data loss MailArchiva stores all e mail in standard internet mail format RFC822 RFC822 is the Standard format for storing and transporting e mail messages on the internet This ensures that all
7. A 3 About Archiving Mail archiving is a new solution that is available to work with IMail Server v10 01 and higher The IMail archiving plug in solution works with existing third party archiving vendors This solution allows more options to our customers for deciding what archiving engine to use Any third party archive engine that has plug in capability can be used with IMail Server s archive transport mechanism E mail in recent years has grown tremendously in volumes and usage with storage requirements increasing by an order of magnitude and more Businesses today are facing many challenges in managing their growing storage of e mail with the following issues Compliance E mail being required to be preserved and proven unalterable for many years based on new compliance regulations Storage Management Tremendous volumes of e mail to archive with limited available storage space means that users must periodically either delete e mail or archive it off line Search and Recovery Troublesome retrieval of e mail from traditional tape or optical archives due to legal or compliance reasons can end up costing companies large amounts of money Third party archiving solutions allows strict e mail enforcement for retention monitoring and compliance policies for your whole organization Business Benefits Preserve and access vital company knowledge Monitor and audit employee e mail communications Ensure strict compliance with US
8. A utility exists to archive all current e mail messages This utility called archive exe and can be located under IMail directory MailArchiva installation is not recommended on a FAT drive MailArchiva recommends installing on a separate machine from the Mail Server If the Mail Server has more than 250 users or if the server is used for other services It is recommended to read MailArchiva s Administration Guide http docs ipswitch com _Messaging Archiving MailArchivaAdminGuide pdf prior to installation Archiving Getting Started Guide v2 1 2 Step 1 Download MailArchiva Important Mail Server v10 01 or later must be installed to be properly configured with MailArchiva To download the correct MailArchiva to work with IMail Server go to http myipswitch com IPSWITCH Buy Services Register Products Offline Activate Help My Licenses My Downloads MYIPSWITCH HOME PAGE witch il Th W Si helps en to Mylpawitch com This new system helps Sign in to E View and manage your software licenses Usemame Update contact information Vout yer name a yout era address Download software Password View service agreement and upgrade options To access these services you must have a Mylpswitch com account Create one now 10 Archiving Getting Started Guide v2 1 2 Step 2 Installing Mail Web Service Important Mail Web Service requires IMail Server v10 01 or l
9. Example Re queued message Q4ff2014c00000003 SMD Journal file name will be J4ff2014c00000003 SMD New Q File Lines Two new lines have been added to the Q file These lines are only added under certain circumstances Archiving Getting Started Guide v2 1 2 1 Theline aol Is added when a message has been delivered but not archived The Mail Server will attempt to archive the message on the next Queue run The IMail Server will not deliver the message again 2 Theline D1 Is added when a message has been deleted by SPF Sender Policy Framework action or an Antispam Connection Filter The message is deleted once it has been journaled and archived No attempt is made to deliver it New Logging Messages New log messages have been added to the IMail Server logs for archiving Once installed the following possible log messages will begin to show Unable to load journal for lt body gt Successfully loaded journal for lt body gt Journaled lt body gt Archived lt body gt Attempt to archive failed for lt body gt Save journal for lt queue gt Unable to save journal file for lt queue gt Where lt body gt is the full path of the body file and lt queue gt is the full path of the queue file New Archive Utility A new command prompt utility was created that will copy and archive all messages currently in MBX files on your IMail Server This utility will use either the SMTP based or Mailbox base
10. IMail Version 3 Mail version should appear as displayed above X out of this browser window and return to Authentication page by clicking on link for List of operations or simply click on browser back button Verifying authUser To verify that the IMail Web Service is correct the IMail version should correctly authenticate a user that exists on your IMail Server as follows 1 Click on authUser link the top link in the list on the Authentication screen w dir E Authentication Wweb Service Authentication Click here for a complete list of operations authUser Test To test the operation using the HTTP POST protocol click the Invoke button Parameter Value strName dudes strPassword Itest 20 Archiving Getting Started Guide v2 1 2 2 authUser page appears enter valid IMail account user and password and click on Invoke button P http 192 168 6 246 8080 Authentication asmx authUser Windows Internet Explorer oe r je http 192 165 6 2465060 Authentication asm aher m snagt H e w g 2 http 192 168 6 246 6080 Authentication asmo aut lt xml version 1 0 encoding utf 8 7 gt lt boodlean smins http localhost IMailWebService gt true lt boolean gt A Good User 3 Mail version should appear as displayed above X out of this browser window and return to Authentication page by clicking on link for List of operations or simply click on browse
11. SIPSWITCH BES MailServer Email Archiving for Mail Server Getting Started Guide Ipswitch Inc Web www imailserver com 753 Broad Street Phone 706 312 3535 Suite 200 Fax 706 868 8655 Augusta GA 30901 5518 Copyrights 2008 2010 Ipswitch Inc All rights reserved Mail Server Archiving Getting Started Guide This manual as well as the software described in it is furnished under license and may be used or copied only in accordance with the terms of such license Except as permitted by such license no part of this publication may be reproduced photocopied stored on a retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without the expressed prior written consent of Ipswitch Inc The content of this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by Ipswitch Inc While every effort has been made to assure the accuracy of the information contained herein Ipswitch Inc assumes no responsibility for errors or omissions lpswitch Inc also assumes no liability for damages resulting from the use of the information contained in this document lpswitch Collaboration Suite ICS the Ipswitch Collaboration Suite ICS logo IMail the Mail logo WhatsUp the WhatsUp logo WS_FTP the WS_FTP logos Ipswitch Instant Messaging IM the Ipswitch Instant Messaging IM logo Ipswitch and the
12. Table 5 Volume Status When using removable disks it is not recommended to remove the disk containing the active volume data without closing the volume first You may remove any physical disk containing a closed volume When doing so is it usually a good idea to explicitly unmount the volume although this is not absolutely necessary When users search for e mails the search is conducted across all active and closed volumes In the unlikely event that a volume s search index is corrupted it can be regenerated Re indexing is a time consuming process and is only recommended in the event of data loss Adding your local domains When configuring MailArchiva for the first time you need to add one or more of your IMail Server domains Click on the Domains tab on the Configuration page T moil Archivo Click New Domain lt 1 moil Archivo 25 Archiving Getting Started Guide v2 1 2 An example domain is company com or company local The entered domains are used by the server to assess whether the origin and destination of e mails are internal or external to your IMail Server When applying archive rules the server will match the domain of a given e mail address with all of the domains entered here If your IMail Server has a domain called company local and a virtual domain called company com you need to include both these domains Setting Master Password Select the Login Tab from the Configurati
13. ake quite some time P mioilOrchivo ie Note A utility exists to archive all current e mail messages This utility called archive exe and can be located under IMail directory It is recommended to read MailArchiva s Administration Guide http docs ipswitch com _Messaging Archiving MailArchivaAdminGuideV2 1 pdf prior to installation Archiving Getting Started Guide v2 1 2 Steps for Installing MailArchiva with IMail Server v Important Mail Server v10 01 or later must be installed to be properly configured with MailArchiva Step 1 Download MailArchiva Step 1 Download MailArchiva on page 9 Step 2 Installing IMail Web Service 2003 and 2008 Server IMail Web Service Installation Step 2 Installing IMail Web Service on page 11 2000 Server IMail Web Service Installation Step 2 Manual IMail Web Service Creation for 2000 Server on page 12 Step 3 Configure your Access config after IMail Web Service is installed Step 3 Configuring Access config on page 17 Step 4 Verify your Web Service authenticates correctly Step 4 Verifying Mail Web Service on page 17 Step 5 Install MailArchiva Step 5 Installing MailArchiva Step 6 Configuring MailArchiva Server Step 6 MailArchiva Server Configurations Step 7 Update your IMail Archiving System Settings by enabling the SMTP based options Step 7 MailArchiva Archiving System Settings MailArchiva Tips and Recommendations ie Note
14. and EU legislation e g Sarbanes Oxley Act Protect against lawsuits and legal actions Lower the cost of storing e mails compression Give users long term access to their e mails Archiving Getting Started Guide v2 1 2 Journaling Journaling for IMail Server was created for archiving to keep a list of actual recipients to include Blind Carbon Copies BCC recipients lists and aliases This list is maintained as the message is processed and is applied to the message before it is archived A message is archived after it has been sent to all valid recipients Journaling is used only for archiving Itis not used if Archiving is not enabled Journaling provides the ability to record all e mail messages otherwise not possible with Standard envelope information L Note Journaling allows companies to maintain compliance with US and EU legislation which further protects against lawsuits and legal action Spool File Changes Archiving required the following additions and modifications to IMail Server s processing files in the spool directory Journal File Journaling information is saved to the appropriate journal file when the corresponding message is re queued The journaling information is loaded and used on the next queue run for that message The journal file is deleted after the message is archived The format of the journal file name is the same as the queue file except the letter J is used instead of the letter D
15. ater to be installed to configure MailArchiva to function properly In This Section Installing IMail Web Service 2003 and 2008 Servers on page 11 Manual IMail Web Service Creation for 2000 Server on page 12 Installing IMail Web Service 2003 and 2008 Server The IMail Web Service is a web service that implements basic authentication functionality between your IMail Server and MailArchiva The web service by default is not installed during an IMail Server installation It is a utility that configures your IIS web site Important Mail Web Service requires IMail Server v10 01 or later to be installed to configure MailArchiva to function properly The IMail Web Service must be installed on the same computer as your IMail Server to allow archiving to properly function d Warning This utility configures your IIS Web Site for both 2003 Server and 2008 Server only This utility will not work for the 2000 Server it must be created manually Manual IMail Web Service Creation for 2000 Server on page 12 IMail Web Service Installation 1 Login as a system administrator or to an account with system administrator permissions 2 If default paths were selected during your IMail Server installation then go to the following directory c Program Files Ipswitch IMail 11 Archiving Getting Started Guide v2 1 2 3 Look forthe ArchivingConfigure exe application and run as command line utility The following image will appear
16. d options from the IMail Server Archiving System Settings This utility called archive exe is located under your IMail Server folder Using windows explorer go to c Program Files Ipswitch IMail default installation path IMail Admin System Settings for Archiving Archiving Transport Mechanism The IMail Server has new Archiving options located at Web Administration gt System gt System Settings There are two possible archiving settings when using a Third Party Solution Archiving Installation of Third Party Software required A Caution Do not enable this feature unless a third party archiving engine has been installed as the Spool Manager will no longer function correctly ie Note A utility exists to archive all messages currently in MBX files on your IMail Server This utility called archive exe is located under IMail directory None Default Setting SMTP based This radio button should be checked to enable a third party archiving engine to use the SMTP based transport mechanism Server Location of third party archiving SMTP gateway server Enter the valid IP address of the SMTP gateway server or localhost Port Port setting for your third party archiving server to listen on and communicate with your IMail Server Recipient E mail address of your third party archiving recipient Archive Orphaned Messages Orphaned files by default will not be archived Mailbox based This radio butt
17. difications Recipient Default recipients is archive mailarchiva com Archive Orphaned Messages By default orphaned files are not archived Y Tip Be sure to restart your IMail SMTP and Queue Manager services after saving your archive settings MailArchiva Tips and Recommendations Note A utility exists to archive all current e mail messages This utility called archive exe and can be located under IMail directory MailArchiva installation is not recommended on a FAT drive MailArchiva recommends installing on a separate machine from the IMail Server unless the IMail Server has less than 250 users with low volume traffic 28 For More Assistance In This Chapter loswitch Support Ipswitch Support The Ipswitch Support Center provides a multitude of product related resources such as Knowledge Base articles peer support forums patches and documentation downloads It also lists lpswitch s Technical Support staff s contact information hours of operation and information about service agreements You can access the support center at http www imailserver com support 29
18. iles Ipswitch IMail IMailWebService App Data default installation path 2 Open and edit access config using Notepad Pym vVersion 1 0 gt lt configuration gt lt ipAddress valuee 127 0 0 1 gt lt confi gur at ion gt ie Note If the IP Address 127 0 0 1 does not exist as in the above example it must also be inserted 3 Copy and paste lt ipAddress value 127 0 0 1 gt directly underneath and replace the 127 0 0 1 with your MailArchiva IP Server Address E Access Config Notepad Ble Edt Format View Help lt faml version 1 0 7 gt configuration l lt ipaddress value 127 0 i f 0 lt ipAddress value 192 165 lt confi gur at ion gt Inserthere 4 Save and go to Verifying IMail Web Service to validate authentication 17 Archiving Getting Started Guide v2 1 2 Step 4 Verifying IMail Web Service To verify that The IMail Web Service is correct the following steps can be done to verify basic authentication functionality Verify IMail Web Service 1 Login as a system administrator or to an account with system administrator permissions 2 Goto Start gt Control Panel gt Administrative Tools gt Internet Information Manager IIS this will open to Internet Information Manager IIS panel 3 Open the folder tree on the left and search for the IMail Web Service under Web Sites Internet Information Services 115 Manager Ej Ele Action yew Window Hep
19. low the instructions on screen It is strongly recommended that you install both the MailArchiva Server and Application Server components In the event that you wish to install the server application on an existing instance of Apache Tomcat you may install the WAR file on its own Check Availability of Port 8090 By default MailArchiva uses port 8090 Before starting the server ensure that port 8090 is not being used by another application You can do this by typing netstat abn from the console If port 8090 is in use edit the following file C Program Files MailArchiva Server conf server xml and change all references from 8090 to the desired port Install the License File After installation it is necessary to install the license lic file sent to you via e mail Copy your license file to the following location MailArchiva Server webapps mailarchiva WEB INF classes 4 Start MailArchiva Server The MailArchiva application appears in the Windows task tray Double click the MailArchiva located in your task tray and click Start Verify that the Service Status is Started Login to MailArchiva console by clicking Start gt Program Files gt MailArchiva Console Login The MailArchiva login window appears The MailArchiva service can also be controlled directly from the Windows Control Panel st moalOrchive Liver Mame ag usemameg company local Click the Login button User Name and password are no
20. on page 1 moilArchivo Before saving MailArchiva s configuration for the first time a master admin password is required This is the password needed to login into MailArchiva s master administrator account This account has full access to the system i e all privileges are assigned and is always available To login into the master admin account simply use admin as the username and the password you entered during configuration as the admin password Configure Server Address Select the Login Tab from the Configuration page 26 Archiving Getting Started Guide v2 1 2 Default Login Domain Enter your IMail Server domain name Console Login Method Select IMail from drop down menu Server Address Enter IMail Server IP Address Server Port Default is 8080 Click Save Configuring Administrators and Users Click New Role Assignment button rm moilArchivo Role Set drop down menu to administrator User Selection Set drop down menu to system administrators Click Save Click New Role Assignment again to also create allow Normal Users Click Save Test Login Once the role assignments have been saved click Test Login to ensure that your user roles have been configured correctly Verify that an IMail System Administrator and or Normal user can login Should authentication fail verify that your IMail Web Service is functioning correctly For further instructions on configuring your MailA
21. on should be checked to enable a third party archiving process to deliver e mail to a specified recipient Recipient Location of mailbox that will accept all archiving from your third party process This recipient can be any valid user on the primary domain Archive Orphaned Messages Orphaned files by default will not be archived MailArchiva x stimulus software In This Chapter About MailArchiva esessssscsssssscsssssscsssscsssssecessssssssssscessesecsssssesscsssesseseseeseeecess 5 Minimum System Requirements cecesssesesesesessssssssssesssscscscscscscscscscecssececes 6 Upgrading MailArchiva with IMail Servef sss ssessesseessessesseessessesseeseessessees 7 Steps for Installing MailArchiva with IMail SerV f es sseessesssesssesseesseesse 9 Step 1 Download MailArchiva ccsssssssssssssssssssssssssssssssssssssseseseseseseseseseees 9 Step 2 Installing IMail Web Service uuu sssssssssesesesssssssscscscsssesesessesesess 10 Step 3 Configuring ACCESS CONFIG sssssssesesscsssssessssesssesessssesescseeseseseeees 17 Step 4 Verifying IMail Web Service ses sssessseesssesssessseesseesssesssersseesssesssersse 17 Step 5 Installing MailArchiva seesesesecscecsscscsssssssssssssseescscsssessssssesesess 22 Step 6 MailArchiva Server Configurations es sssesssesseesseessesseesseesseessess 23 Step 7 MailArchiva Archiving System SettingS sse ssessesssesseessesssess
22. r back button Troubleshooting Web Service Issues To assist in possible issues with the initial creation of your IMail Web Service for authenticating to your MailArchiva Server Authentication Issues 1 On browsing Authentication asmx and the authentication page does not display Testing for authentication will only work on the localhost Verify that Access config contains the correct IP address of your IMail Server Try restarting your IIS services and try again 2 If your getVersion link does not display a version Testing for authentication will only work on the localhost Try restarting your IIS services and try again Be sure that your access config file contains your IMail Server IP address Ifa repair or upgrade was made to your IMail Server delete your IMail Web Service in IIS manually and re run the ArchivingConfigure utility to re create the Mail Web Service 3 If your authUser link does not display correctly Testing for authentication will only work on the localhost Verify that this user is a valid active user on your primary domain of the IMail Server Ifa repair or upgrade was made to your IMail Server delete your IMail Web Service in IIS manually and re run the ArchivingConfigure utility to re create the Mail Web Service 21 Archiving Getting Started Guide v2 1 2 Step 5 Installing MailArchiva 1 2 Install MailArchiva Run the MailArchiva Server Setup and fol
23. rchiva Server refer to the MailArchiva Enterprise Edition Administration Guide http docs ipswitch com _Messaging Archiving MailArchivaAdminGuideV2 1 pdf 27 Archiving Getting Started Guide v2 1 2 Step 7 MailArchiva Archiving System Settings After downloading and installing MailArchiva the following settings in your IMail Server gt System gt System Settings must be enabled for archiving to begin processing correctly v Important The IMail Web Service is not installed by default and is required when using MailArchiva Installing Mail Web Service on page 11 Recommended Mail Server Archiving System Settings for MailArchiva Log in to the Web IMail Administration after your IMail Web Service was successfully created and go to System gt System Settings MailArchiva recommends using the SMTP based archiving transport mechanism This mechanism delivers e mail to the archiving engine by way of an SMTP Server Enter the following information SMTP based Select this radio box to enable Server Enter the SMTP Server domain name or the valid IP address of the SMTP gateway server Port Default port setting for MailArchiva SMTP Server is 8091 If this port number cannot be used do to conflicts then settings in your MailArchiva configuration settings must be modified See your MailArchiva Administration Guide http docs ipswitch com _Messaging Archiving MailArchivaAdminGuideV2 1 pdf for detail information on these mo
24. re ins curriecumanticn sae Asnniehenintaninuruaiansditn 11 Installing IMail Web Service 2003 and 2008 Server ssessesssessesseeseessessesseessesseoseeseessesseoseessesseosee 11 Manual IMail Web Service Creation for 2000 Servel esssssssssssssssssessssssecssssessssssesssseseessssesesssesees 13 Step 3 GOMTGUNMG ACCESS CONTO ognie E E ENNOOT 17 Step 4 Verifying IMail Web Service ccsssssscsssssscsssssscsssscsssssscssssssscssssssassecssassscuscsscassssscaeseseseassesseassecaeaces 18 WELITVING getver ON ernen a e E E E R NER EO E RORA 19 Verifying AUTH SOF irinen enin a E ETT E N O O 20 Troubleshooting Web Service ISSUES csscssssssssssssssssscsesessssssssssssssssssssesescsssssesssssseseseseseasacscsessesesesees 21 SLED so INSTALNAG g MalArCRIV Asenna sacle EO OEEO alan 22 Step 6 MailArchiva Server CONFIGUIATIONS csccesesessssssessssssssesesscsescsessssssesescsessesesesessesesescseseeseseseseeseseseaes 23 Step 7 MailArchiva Archiving System SettingS ccssssssesessssssssessssssssssessssssssesssecsssssesescsssssescsssssesesseseeees 28 CHAPTER 4 For More Assistance DSWHECH SU DOOM ornen E AE EEE EE ONE 29 Archiving In This Chapter ADOUL AI CRIVING i aiscsitihuicteaduistiactierndadanianiniuateaauawnnamnuawaes 1 FOUN ALIN synas ienna a a a 2 SOO PING CHING E Sne ETT 2 New Logging Messages scscscscscsscscecssscscsesecscecsssacscessacscecsesacscessacaceeseeacsces 3 New Archive UtHy nicesi
25. sary click Next to complete the wizard Web Site Creation Wizard Web Site Access Permissions Wha access permissions do you want lo set for the homa direcion Allow thet lolovang M Read ie Run scripts such as ASP Execute such as ISAPI applications or CGI M Wite Chick Next to complete the wizard lt Back Next gt 9 Once the web site has been successfully created select and right click on the new web site and select properties Select the document tab and click add button to add authentication asmx as a default web page for your new web site 2 x WebSite Operates Pedomance ISAF Fies Home Directory Documents Directoy Secuty HTTP Headers CustomEmos ASP NET Enable Defaull Document Deiat him Default asp Cel qu asp Add Default Document Default Document Hame fouhenticotonaimd ae a OK Cancel Hep Click OK and go to Step 3 Configure your Access config on page 17 16 Archiving Getting Started Guide v2 1 2 Step 3 Configuring Access config Once the IMail Web Service has been successfully installed the access config must be updated to allow authentication functionality between the IMail Server and your MailArchiva Server The IP address of the your MailArchiva Server must be inserted into the access config as follows 1 access config is located under your IMail Server folder Using windows explorer go to c Program F
26. t required if there are no existing users 22 Archiving Getting Started Guide v2 1 2 Step 6 MailArchiva Server Configurations Configuring MailArchiva Server Settings This final step involves configuring the server The following tasks are necessary before the server is ready to start archiving e mails Setting an encryption password All e mails are stored encrypted using triple DES password based encryption Before using the server to archive e mails you need to choose and enter an E mail Encryption Password On the Configuration menu tab click on Volumes T moil Archivo weni o w full Click on the Volumes from the Configuration menu tab ie Note The password is irrecoverable so it is very important that you remember it This password holds the key to all archived e mail please ensure that the password is kept highly confidential and secret Important The password cannot change once the server has begun to archive e mails Once the encryption password is set it is essential to backup the file server conf located in mailarchiva server webapps MailArchiva WEB INF conf from the root of your MailArchiva installation directory This file contains the password and a specific salt value used for e mail encryption purposes If this is lost access cannot be made to the archived e mails of the server Warning It is of paramount importance that a backup of the server conf configuration file is
27. ycle of their own Once the archiving process begins the server will automatically switch over to the first unused volume on the list This volume will become the active volume until such time as its maximum size is exceeded the disk is full or the volume is manually closed Once a volume is closed data can no longer be written to it and it cannot be reopened e Never store the index data on a remote drive such as NAS MailArchiva s search engine requires very low latency when accessing the index 2 Archive data may be stored on a remote drive since this data is accessed infrequently If at any stage during the archiving process the server finds that an active volume is not available it will always activate the next unused volume on its list Assuming there are no remaining unused volumes available the server will stop the archiving process until such time as a new volume is added The volume has just been created and has not been saved The volume has been saved but it does not contain any information 24 Archiving Getting Started Guide v2 1 2 ACTIVE The volume is currently being used for archiving purposes CLOSED The volume is searchable however no information can be written to it UNMOUNTED The volume is not searchable nor can it be made active EJECTED Volume was removed without explicitly unmounting it REMOTE The volume s index resides on a remote machine The volumes store must still be held locally
28. your information will remain accessible for as long as needed Archiving Getting Started Guide v2 1 2 Minimum System Requirements The MailArchiva Server requires the following hardware and operating system configuration IMail Server V10 01 or later Microsoft Windows 2000 Server Microsoft Windows 2003 Server and Microsoft Windows 2008 Server NTFS File Systems required Hardware CPU 2 GHz CPU core per 500 mailboxes RAM 1 GB additional 0 3 GB per 500 mailboxes 2 GB hard disk space minimum RAID support recommended Disk Storage Compatible with most Storage Area Networks SANs and Network Attached Storage NAS devices Archiving Getting Started Guide v2 1 2 Upgrading MailArchiva with IMail Server i Note Please read MailArchiva Readme for v2 1 http docs ipswitch com _Messaging Archiving GettingStarted MailArchiva Readme htm latest updates MailArchiva Recommendation for Upgrading Re Indexing Volumes To achieve the new performance gains offered with MailArchiva v2 1 and later it is important to re index all volumes for correct functionality Re indexing is a time consuming process and requires the volume first be closed before clicking the Re Index button After upgrading follow the steps below 1 Login and click on the Configuration tab 2 Select Volumes from the left navigation panel 3 Click Close for the active volume 4 Click Re index Depending on the size of the volume this process may t
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