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        January A 2015
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1.             January 2015  Volume 17  No  1       The all new 2015 Chevrolet City Express small cargo van    is a small Euro style work van designed for businesses that                          B en    Service Information Links Added    Quick Access to Maintenance Items and Maintenance    Replacement Parts    Convenient links to maintenance items and maintenance replacement  parts have been added to the Service Information for the 2012 2016  model years  These links put common maintenance resources all in one  easy to find location     The Maintenance Items chart and Maintenance Replacement  Parts document can be found after building the desired model and then  selecting Service Manual  gt  General Information  gt  Maintenance and  Lubrication  gt  Specifications  Or users can keyword search for mainte   nance items or maintenance replacement parts     continued on page 3    need to move cargo but do not need the  capabilities of a full size van  It   s offered  in LS and LT trims     The van is equipped with a 2 0L inline 4 cylinder  DOHC engine and front wheel drive via a con   tinuously variable transmission  CVT   The front  suspension features MacPherson struts with  coil over springs  twin tube dampers and a stabi   lizer bar  The solid axle rear suspension has twin   tube shock absorbers and truck style multi leaf  springs  Electric power steering provides a tight  turning diameter of only 36 7 feet  11 2 meters      The 2 0L inline 4 Cylinder  DOHC gasoline engine   RP
2.     with no trouble found and unable to  duplicate the complaint        New CCND Categories    Following are new CCND categories to cover previously  undocumented vehicle areas     New    1049929 Interior Buzz    Customer states there is  Squeak Rattle   rattle from the driver door  when it is closed  Performed  0559929  0569929    related system verification  procedure in SI with no trouble  found and unable to duplicate  concern   All labor codes  including CCND codes  can be found in  the Labor Time Guides in the Service Information  Use  the drop down menus to build the desired model to view  the applicable Labor Time Guide  For a complete list of  CCND labor codes  refer to the latest version of Bulletin   06 00 89 026         Thanks to Bob Wittmann    Air Wind  Noise    Customer states there is a  wind noise from the windshield  area  Performed related  system verification procedure  in SI with no trouble found and  unable to duplicate concern     Customer stated water was  leaking from the sunroof area   followed SI diagnostics for  water leaks and was unable  to duplicate the customer  concern     Water Leaks       Oil Leak after the Harmonic Balancer is Removed    There may be an oil leak condi   tion after the harmonic balancer   is removed or replaced on some  2015 Escalade models  2014 2015  Silverado 1500  Suburban  Tahoe     seal the harmonic balancer to  the crank     Gen 5 engines use a keyed  harmonic balancer that can see    oil pressure  It uses both a 1  p
3.  19D Engines  New and Updates    18410 00W Two Mode Hybrid Diagnostic WBT 0 5 hr  Exercise    18440 20D1 R2   GM Global Electrical Systems  18440 20D2 82   GM Global Electrical Systems    WBT     Web Based Training  VCT     Virtual Classroom Training  HO ILT     Hands On Instructor   Led Training          Bulletin Review  ee m O      Body Hardware and Trim   09 08 110 011C Front or Rear Door Lock Lever Bezel 2008 2011 Cadillac CTS  CTS V  Loose or Detached  Replace Bezel        Body Hardware and Trim   10 08 110 001C Information on Proper Use of Floor Mats 2015 and Prior GM Passenger Cars and Trucks  Body Systems   Body and Accessories  General Information    Body Systems 03 08 48 006J Repair Information for Reconnection of 2000 2015 GM Passenger Cars and Trucks  Excluding 2015  Body and Accessories Rear Window  Defroster  Contact or Tab Chevrolet Tahoe  Suburban  GMC Yukon and Cadillac Escalade   Driveline Axle 14 04 20 001A Moan from Rear Differential During Low 2014 2015 Chevrolet Camaro Z 28   General Information Speed Tight Turn Maneuvers    Engine 15 06 03 001 Cold Weather and Long Stand Time 2015 and Prior GM Passenger Cars and Light Duty Trucks  Engine Propulsion Battery Maintenance and Testing Tips   General Information  Power and Signal  Distribution    Engine 14 06 01 002A Crankshaft Rear Oil Seal     Oil Leak 2012 2013 Buick Enclave  LaCrosse  2012 2013 Cadillac CTS   SRX  2013 Cadillac ATS  XTS  2012 2013 Chevrolet Camaro   Captiva  Equinox  Impala  Traverse  201
4.  coil and Relay Solenoid    connect the  other end of  the diode to  ground  Be  sure to insu   late the diode  with heat  shrink tubing  before instal   lation     To Add On  Equipment    Ground    Solenoid relay with only a positive post        This repair will not be covered under warranty due to the failure  being caused by an aftermarket accessory         Thanks to Jim Will    ASE Now Offers Year Round Testing    Automotive Service Excellence  ASE  has  recently announced that testing is now  available 12 months of the year     After technicians register for testing dur   ing one of the four registration windows   they will always have 90 days to schedule  an appointment and take the test  This  means that whether you register on the  first day of registration or the last day  you  will have 90 days from that date of regis   tration to complete the test     Besides being more convenient  the year   round testing should help reduce the    January 2015    amount of last minute testing taken at the  end of previous testing periods  There will  continue to be four testing periods     win   ter  spring  summer and fall     throughout  the year     ASE Test Centers    ASE tests are conducted at more than  450 Prometric test centers across the  country  Go to www ase com to find a local  test center and to see what to expect at  an ASE test center when taking an ASE  computer based test    Winter Registration  December 1  2014   February 20  2015    Register using the myASE LOG
5.  g hina  will be dis      3 20000220 E  played  To     u5  renew the    license  Select the desired diagnostic software package   use the    security access service or update the diagnostic software using  the standard update mode     Tech2Win uses Communication Port  comm port  9 on the PC    If this port is used for other devices  switch the comm port set   ting by selecting the Tech2Win Configurator icon on the desktop   Refer to the Quick Reference Guide for complete details     32 Megabyte    LANG  FAlodule Ab bached    When using Tech   2Win  you can click  the selections on  screen or click the  soft buttons on the  screen where ap   plicable     Press  ENTER  to continue   Software Version  371 694  North American Operations    PPS 6 eo    Tech2Win activity is  shown on the bot   tom of the screen  between the vehicle   MDI  Tech2Win and  the PC     Tech2Win activity is shown between the  vehicle  MDI  Tech2Win and the PC       To access the Quick   Reference Guide for additional Tech2Win installation information   go to TIS2Web News and select the Tech2Win Quick Reference  Guide       Thanks to Chris Henley    January 2015    New Categories for Customer Concern Not  Duplicated Codes    The Customer Concern Not Duplicated  CCND  labor codes have been updated with new categories as of December 1  2014 The new  categories cover areas of the vehicles not previously covered by CCND labor codes     In addition  updates have been made to the Body Electrical categories to re
6.  select the  link for Unit Repair   Specialty Publica   tion or Transmission  Technical Guide     B  B  B  B  B  B  B  B  B  B  B  B  B  B  B       PNEU ET I E EA E lime A LE eT  CE       E service information Sache 2 TT   5    The right side of the a Eusiacanoa and beatin   Snectcatons   DACRE Mh ES FS    page lists the Supplemental Transmission Technical Guides  a  Since the guides are rather large  it may take 30 seconds or so to open    each PDF  ae  a       _         Thanks to Lisa Scott fein Gem U    Ownioad orms Trom eee E    the Service Information n                 Z    Maintenance Items chart    Pre Delivery Inspection  PDI  forms can now be downloaded from the    Service Information  In addition  for North American models  the Mainte     To access the PDI forms  nance Replacement Parts document provides part  numbers for common maintenance items  similar to  what is found in the owner manuals  It lists parts such  as the engine air cleaner filter  engine oil filter  soark  2  PDI forms are located at the bottom of the    Select a vehicle plugs and wiper blades    publication to view    page    1  Select a late model from the drop down menu or enter the full VIN  and select    Next           Once opened  the Sade 2 T      form performs as  if it was retrieved  from GlobalCon  re geese ima  nect  The form   can be filled out    all Service Information    Select a vehicle publication bo view       Labor Time Guide  online  but data Sipha GLC  typed into the Owner Manu
7.  sound deadener in two locations  one per side         Remove the hood insulator  if applicable  and inject foam into the  second hole from the side  Aim the applicator nozzle straight to  the back and begin to fill the cavity  Once half of the product has  been dispensed  tilt the tip upward and slowly draw the applicator  back as the last half of the foam is injected  ensuring the product  is applied to the hood panel  Remove any excess foam that pre   vents the hood insulator from installing into the outer hole     The following illustration shows a cross section of the hood  assembly  Apply the first half of the product in area 2  Apply the  second half of the product in area 3     Apply the first half of the product in area 2 and the  second half of the product in area 3        TIP  The Kent Ure Foam Expandable Foam Sound Deadener  takes up to three days to fully cure  Advise the customer that it  may take up to three days before the maximum benefits of the  sound deadener are realized     Repeat the application of the sound deadener on the other side of  the hood and reinstall the hood insulator     Refer to  PIT5340 for additional information and part numbers     Thanks to Jeremy Richardson    January 2015    TECHEINK     GM TechLink is published for all  GM retail technicians and service  consultants to provide timely  information to help increase  knowledge about GM products  and improve the performance of  the service department     Publisher   John Meade  GM Custom
8. 2 2013 GMC Acadia   Terrain    General Information 03 07 29 004I Manual Transmission Operating 2015 and Prior GM Passenger Cars and Light Duty Trucks  2009  Transmission Transaxle Characteristics and Prior Chevrolet and GMC Medium Duty Trucks  General Information 10 00 89 005D Warranty Administration     Revised Wiring   2015 and Prior GM Passenger Cars and Light Duty Trucks    Repair Labor Operations and Required  Additional Information    Suspension 13 03 10 001B Information on Tire Cold Weather 2012 2015 Buick Regal GS  2014 2015 Cadillac CTS Vsport   Cracking 2012 2015 Chevrolet Camaro ZL1  Z 28  2013 2015 Chevrolet  Camaro SS with RPO 1LE  2014 2015 Chevrolet Corvette   Corvette Z06  SS    03 00 91  001G Vibration Analysis Worksheet 2015 and Prior GM Passenger Cars and Trucks    Suspension 04 03 10 013  Driving Characteristics of Rear Wheel 2012 2015 Buick Regal GS  2013 2015 Cadillac ATS  2010   Drive Vehicles and Available Winter Tires 2013 Cadillac CTS Sedan  2014 2015 Cadillac CTS Sedan    VIN A   2010 2015 Cadillac CTS V  2014 2015 Cadillac  CTS V Sport  2010 2014 Cadillac CTS Wagon  2011 2015  Cadillac CTS Coupe  2010 2015 Chevrolet Camaro  2012   2015 Chevrolet Camaro ZL1  2014 2015 Chevrolet Camaro  Z28  2014 2015 Chevrolet Corvette  Corvette 251  2014 2015  Chevrolet SS    Transmission Transaxle 14 07 30 001B Information on Transmission Adaptive 2015 Cadillac Escalade  Escalade ESV  2015 Chevrolet  Functions and Correcting Low Mileage Corvette  Silverado  2015 G
9. IN at  www ase com or call  Prometric at 1 877 346 9327     Winter Testing    Begins December 1  2014 and runs  continuously       Thanks to Mike Durkin    Update Tech2Win for Latest Diagnostics    The Tech2Win application first released to GM dealerships in 201 1  is a version of the Tech 2 and CANdi  Controller Area Network  diagnostic interface  module loaded onto a Techline PC or laptop  computer via TIS2Web  Technicians can take advantage of the  computing power of their PC or laptop computer as well as the  speed of the MDI     when using Tech2Win  vehicle communica   tion is performed using the Multiple Diagnostic Interface  MDI       for faster operation  more convenience and added diagnostic  capabilities     Using it on a PC or laptop computer that also has GDS 2 installed  provides all diagnostic tools on one computer  Plus  with a lap   top computer  Tech2Win can be used during a vehicle road test   offering a larger screen with all of the Tech 2 tool capabilities   Tech2Win also supports touch screen functionality     Tech2Win Features    The Tech2Win application offers most of the features and  functions of the Tech 2  Tech2Win     e Is used for diagnostics only  Service programming is still  performed through TIS2Web SPS     e Requires a license that must be updated every 30 days  similar  to the license renewal of GDS 2     e Requires PC and laptop computer specifications that meet  or exceed the current minimum Techline hardware  specifications  Review the la
10. MC Sierra  Yukon  Yukon XL                Harsh Shifts           January 8  2014                   To view Emerging Issues seminars   Service e Log in to www centerlearning com   Know How     Select Resources  gt  Service Know How TECHAssist  gt   Emerging Issues  gt  Searchable Streaming Video  or       Select Catalog to search for the course number  and then   select View  gt  Take or Continue Course    EM Customer Care and Aftersales    10 January 2015    
11. O LOA  features continuously variable valve  timing engine  sequential multi port fuel injection  and a cast aluminum engine block and cylinder  heads  The engine is rated at 131 hp  98 kW  at  5 200 rom and 139 lb  ft   188 Nm  of torque at    4 900 rpm  continued on page 2    CONTENTS    New 2015 City Express   Service Information Links Added  Transmission Technical Guides   Download PDI Forms   False Side Blind Zone Alert   Unable to Learn Tire Pressure Monitor  Grease on the Torque Converter Housing  Engine Tick Sound Heard Inside Cab  Radio Backlighting Stays On   ASE Now Offers Year Round Testing  Update Tech2Win for Latest Diagnostics  New Categories for CCND Codes   Oil Leak after the Harmonic Balancer is Removed     7  Hood Bumpers and Latch Adjustment  Squeak Sound from HUD Area   New Training Courses   Bulletin Review   Service Know How    EM Customer Care and Aftersales    The CVT8 continu   ously variable trans   mission  RPO MRA   optimizes torque  delivery across   the rom band  GM  recommends using  ACDelco CVT Fluid   P N 19260800  in  Canada  use P N  19299096   Do not  mix CVT fluid with  any other fluids and  do not use automatic  transmission fluid or  manual transmission  fluid     The City Express has  a payload capacity  of 1 500 pounds  680  kg  and a customiz   able cargo space  volume of 122 7  cubic feet  3 474  liters   Cargo can be  secured with the six  steel floor mounted  D rings with re   inforced weld nut  mounting points  The  54 8 inches o
12. al   l  ELL Infoterm Pii n Dare KaM Loc alacirty  a RAL     z  form cannot be lac ATS Onnar Manual  GMVA Locabing U S  Canada sexico  7707477 ms aa    saved  If there  is an additional    aha       Cee    e   e  Special Inspec   E  tion Items page      that applies to      aaan PDI forms have been added to the Service   mra  the vehicle  it will T T O o re  be included with Maintenance Replacement Parts document  the PDI form     Both forms can be printed      Thanks to Mike Adamczyk      Thanks to Lisa Scott    January 2015 5    Unable To Learn Tire    Pressure Monitor  after Tire Service    After performing a tire service  rotation  on some 2007   2012 Malibus  the vehicle may go into tire pressure  indicator sensor learn mode but not respond to a sensor   or sensors that have been activated with the Tire Pressure  Monitor  TPM  tool  either EL 46079 Tire Pressure Monitor  Diagnostic Tool or EL 50448 Tire Pressure Monitor Sensor  Activation Tool      False Side Blind Zone Alert    The Side Blind Zone Alert system may become active with no objects  within range of sensors on some 2014 LaCrosse and Malibu models  equipped with Obstacle Detection Side Active Safety  RPO UKC or  UFT   If this occurs no DTCs will be stored     The side blind zone alert system uses two side object sensor modules  to notify the driver that an object is present in one of the driver s side  blind zones  An icon on the left or right side view mirror is illuminated  when an object is detected  The sid
13. e duplicated while the vehicle is parked by applying pressure  up and down on the steering wheel  Do not use the tilt steering wheel feature to try to  duplicate the sound  It also may seem that the sound is coming from behind the instru   ment cluster     Felt tape applied to the full perimeter of  the HUD shroud        Four areas of HUD shroud with felt tape     The sound may be caused by the Head Up Display  HUD  lens rubbing on the HUD  shroud  The HUD shroud is part of the upper instrument panel extension     The HUD shroud may have four areas with felt tape installed  which is inadequate to  eliminate the squeak sound     To eliminate the squeak sound  add 1 mm thick felt tape  obtained locally  to the full  perimeter of the HUD shroud         Thanks to Jim Will    Service Technical College      New Training Courses    Following are the latest service technical courses available to technicians through the  GM Service Technical College     For more information about available service training courses  log in to the GM Center  of Learning at www centerlearning com and click the Catalog link  Use the drop down  menus to search for courses by delivery type  audience  and category     10315 12W 2015 Chevrolet Trax Model Year   WBT 1 hr  Update   10315 89W 2015 Corvette Z06 New Model WBT 2 hr  Launch   10315 92H 2015 Cadillac CTS Model Year ILT 2 days  Update   10343 10H Turbocharger System Operation   ILT 0 5 day  and Diagnosis    16240 70W R2 Bi Fuel System Operation  16440
14. e object sensor modules are lo   cated on each side of the vehicle behind the rear fascia    If false side blind zone alerts occur  inspect the rear bumper fascia for  signs of damage  If no fascia damage is found  reprogram the B2181L  Side Object Sensor Module  Refer to B2181L Side Object Sensor tion Interface Module  VCIM   For fuse location  refer to  Module Programming and Setup in the appropriate Service Informa  the appropriate Service Information for the vehicle being  tion  serviced  If it is now possible to complete the TPM learn   complete the procedure and then reinstall fuse     Remove the B  fuse for the OnStar Vehicle Communica     TIP  Remind owners that if the vehicle is towing a trailer or has an  object such as a bicycle rack attached to the rear of the vehicle  the   Side Blind Zone Alert system may not function properly and the indi   cators may illuminate intermittently or remain illuminated all the time         Thanks to David Roat    TIP  If an obvious fault or concern is present with OnStar  and the account is active  proceed with normal diagnostics  according to the appropriate Service Information         Thanks to Christopher Crumb    Engine Tick Sound  Heard Inside Cab    Grease on the Torque  Converter Housing    On some 2015  Colorado and  Canyon models  equipped with an  automatic trans   mission  RPO  MYB   what  appears to be an  oil drip may be  found on the in   spection plug on  the bottom of the  torque converter  housing or the  crossmemb
15. er     Remove the  inspection plug  with a pick tool  and inspect the  fluid on it     The fluid may be  grease from the  assembly of the  transmission to  the engine that  has migrated to  the bottom of the  torque converter  housing  The fluid     _ lt  amp     Inspection plug on the bottom  of the torque converter     Inspect any fluid on the plug        will be much thicker than oil     If grease is found  clean out the inspection hole and plug with  degreaser and reinstall the plug  Clean any other affected    surfaces           Thanks to Kenneth Cole    An engine or High Pressure Fuel Pump tick sound may be heard in    side the cab of some 2015 Colorado and Canyon models equipped   with the 3 6L V6 engine  RPO LFX  that were built prior to October  29  2014  Comparisons with other trucks with the same powertrain  may show the other trucks to be quieter     TIP  A tick noise of this type is a normal characteristic of direct  injection engines  Refer to Bulletin  07 06 04 025 for additional  information about direct injection fuel system operation     On trucks built prior to  October 29  2014  an  acoustic seal may have  been knocked out of  place during assembly    If this acoustic seal is  dislodged or missing  the  High Pressure Fuel pump  tick sound can be heard  easily inside the cab of  the truck     er homes          q       K    Seal missing  If the seal is missing   replace it with one   from Kit Part Number  23135690  Reference  the Blower Upper Case  Replaceme
16. er Care and Aftersales    Editor   Lisa G  Scott  GM Customer Care and Aftersales    Technical Editor   Mark Spencer  mspencer gpstrategies com    Production Manager     Marie Meredith    Graphic Design   5by5 Design LLC  Qs dkelly 5by5dzign com    FAX number   1 248 729 4704    Write to     gt  lt  TechLink   PO Box 500   Troy  MI 48007 0500    GM TechLink on the Web   GM GlobalConnect    General Motors service tips are  intended for use by professional  technicians  not a    do it yourselfer      They are written to inform those  technicians of conditions that   may occur on some vehicles  or to  provide information that could assist  in the proper service of a vehicle   Properly trained technicians have the  equipment  tools  safety instructions  and know how to do a job properly  and safely  If a condition is described   do not assume that the information  applies to your vehicle or that your  vehicle will have that condition  See a  General Motors dealer servicing your  brand of General Motors vehicle for  information on whether your vehicle  may benefit from the information     Inclusion in this publication is not  necessarily an endorsement of the  individual or the company     Copyright   2015 General Motors  All rights reserved        January 2015       Squeak Sound from HUD Area    On some 2015 Escalade and Yukon models equipped with a Head Up Display  RPO  UV6   a squeak sound may be heard at the top left side of the instrument panel while  driving  The sound may b
17. f space   1 39 meters  at the  floor from side wall  to side wall provides  enough room to load  a standard 40 x 48  inch  1 01 x 1 22  meters  pallet flat on  the floor     The standard sliding doors on both sides of the vehicle are  designed for low effort operation and convenient access              The tall rear doors are a 40 60 split design  The 60 percent door  is on the passenger side for easy access from the sidewalk  The  40 percent door on the driver side is shorter  reducing potential  intrusion into the street when open  Both rear doors feature dual  opening positions of 90 degrees and 180 degrees     The Driver  Information  Center  DIC   display on  the instru   ment cluster  provides a  variety of  vehicle data   including trip  odometers   instant fuel  economy   average fuel  economy   distance   to empty  mileage   and outside  temperature   optional      The City  Express LT  model is  available with  a Technology  Package that  includes        e A color  connected  radio with  color touch screen display    Bluetooth   streaming audio for music and select phones and  hands free smartphone integration    e AM FM radio with CD player   e GPS navigation   e SiriusXM Radio   e Rear Vision Camera  RVC  with Rear Parking Assist     Training courses for the 2015 City Express can be found at  www centerlearning com  U S   or www gmprocanada com     Canada      Available training currently includes   e 10214 14W     New Model Features Course  e 16440 19D     New En
18. gines and Updates Course  U S  Only     For additional information  refer to  PI1362  New Model Features  and Information         Thanks to Sherman Dixon and Calvin William    January 2015    Transmission Technical  Guide PDFs Now Available    The GM Service Supplemental Transmission Technical Guides  US English    Information recently  added Transmission  Technical Guides for  many transmissions   The guides are avail   able on the Service  Information home  page in a printer   friendly PDF format                                ECALINE    Service Information  Links Added      continued from page 1    8L90 Hydraulic Circuits   GF6 GEN3 Hydraulic Circuits  2ML70 Tech Guide 2 2008  4ETSO Tech Guide 2 2011  4L30E          The new chart provides fast navigation to mainte   nance related procedures and information  including  approximate fluid capacities  resetting the GM Oil  Life System  tire pressure indicator sensor learn   passenger compartment air filter replacement  and  spark plug replacement  This information is currently  located in various sections of the Service Information  as well  By linking the information in the new chart  it  reduces the amount of navigation required to view the  different maintenance procedures and information     6 Spd RWD Tech Guide 10 2005  6T30 40 45 50 Gen2 Tech Guide 3 2012    6T40 45 Tech Guide 5 2008  6T70 75 Tech Guide 6 2008  6T70 75 80 Gen2 Tech Guide 9 2012    8 Speed RWD Tech Guide 9 2014    From the Service  Information home  page 
19. iece bolt and a 2 piece bolt  and washer arrangement  It  seals to the face of the crank     Sierra 1500  Yukon models and  2014 Corvette  equipped with the  4 3L  5 3L or 6 2L engine  RPOs  L83 L86 LT1 LV3      Bolt 1   1 piece Gen 4 bolt  measures 1 869 in   47 5 mm   at the flange  Bolt 2   1 piece Gen 5 Bolt  measures 2 055 in   52 2 mm   at the flange    If a Gen 4 bolt is used in a Gen5  engine  it will result in an oil  leak     TIP  The LT1 engine dry  sump uses a longer bolt due to  the oil pump that is used on this  system         Thanks to Richard Renshaw    When reinstalling the harmonic  balancer  a different bolt design  may have been used than what was  removed from the engine        Bolt 1  Gen 5 engine    To    wee eT MoM Tile   fil   Bolt 3   Gen 4 engine    Gen 4 engines use a non keyed  harmonic balancer  The only part of  the crank that is keyed drives the  oil pump  The bolt has a friction material on the face  It does not       January 2015 7    Hood Bumpers and Latch Adjustment    The hood of a 2015 Colorado or Canyon may shake or flutter  while driving due to misadjusted hood bumpers or the hood latch     Use a piece of paper to check for proper contact of the outer and  middle bumpers to the hood  The paper must not pull free when  the hood is closed     TIP  Do not place the paper over the headlamp  For the out   board bumpers  place the paper to the side of the headlamp and  pull it over the fender  For the middle bumpers  place the paper to  the f
20. move duplicate titles for different labor codes     Be sure to use the appropriate CCND labor code based upon the customer concern  The correct codes help the related GM engineering  team to more quickly identify trends that can be addressed with product improvements and or bulletins     Updated Body Electrical CCND Categories    Following are the updated Body Electrical categories  the specific labor  code and an example of a customer concern  Keep in mind that multiple  systems or features may fall under the same labor code     Category    Electronics Safety   Object Detection    6429919    6459939 Electronics Airbags    2069939   Keyless Entry Theft  Alarm Memory Seats     Lighting Power Windows    7029929   Seat Heating and  Cooling Hardware  Trim  and Upholstery Power    Seat    Customer states the Lane Departure  Warning Indicator illuminates when  going around a corner  Followed   SI diagnostics for Lane Departure  Warning System Malfunction   and was unable to duplicate the  customer concern     Customer states SIR light has come  on but is now off  Performed related  system verification procedure in Sl  with no trouble found and unable to  duplicate concern     Customer states the keyless entry  transmitter does not operate   Performed related system  verification procedure in SI with  no trouble found and unable to  duplicate concern     Customer states the driver front  seat heater will not warm up    Performed related Front Heated  Seat Malfunction procedure in SI
21. nt section of  the appropriate Service  Information to assist with  seal replacement      amp   Thanks to Jeremy  Richardson    Seal present       January 2015    Radio Backlighting Stays On    On some 2014 Silverado 1500 and Sierra 1500 and 2015 Sil   verado and Sierra models equipped with transfer case RPO NOF  or NOH  the radio backlighting may stay on after the ignition has  been turned off and the key has been removed for several min   utes  Eventually  the battery will go dead     While diagnosing this condition  voltage may be present at the  following fuses with the ignition key in the Off position  F23DL   F22DL  F30DL  F31DL  F32DL  These fuses are all on the same  Run Crank Ignition Buss Bar  in the Left I P Fuse Block  and  should not have any power with the ignition off  In some cases   there may only be 2 or 3 volts present  Use a voltmeter to check  for voltage     This condition may be caused by the Transfer Case Control  Module  TCCM  back feeding voltage into the fuse block with   the ignition off  If the TCCM is disconnected  the voltage at the  fuses will be gone  If the TCCM is replaced  the issue may only be  corrected for a short time  The internal circuitry of the TCCM may  have been permanently damaged by a voltage spike  causing the  back feed     In most cases  the voltage spike is caused by an aftermarket  accessory  which uses a solenoid or relay  that is wired onto the  F30DL fuse or to the X61A I P Junction Block connector X7   terminal 11  or c
22. oes not have a current license  a license  dialog box will appear  Click OK     3  When the MDI is detected  a dialogue box will direct you to  select the vehicle communication interface     4  To initiate the software license and install the diagnostic soft   ware  select the Software Download  SWDL  on TIS2Web and  click Start Software Download     5  Select Tech2 and Custom for the update mode   6  Select the desired diagnostic software package     7  Click Download to begin downloading the diagnostic package   Current progress and Tech2Win will display during the down              load   After the  download Select Diagnostic Tool for Download  iS com  Select Diagnostic Toot  plete  the tech  license  count   down in  Update Mode  the lower    Standard  right cor  The Aoescanans wil be extomatcaty Selected Based on te cuten coment oe  ner will be    updated      Carton  to 30 Applicatons and languages must be selected from Me list of availante choices  THE   he Select Tech 2 and Custom for the update mode   number of  days until  the license Select the Applications  Applications for Downloading  Tech 2  m  ust be t C Cadillac  BLS   OTC COIN 08a     Selected   Current    renewed   gt   2  1000 3248    gt  CA Nerth American Operations     C3 Cadilac  GME  i    C3 31003 3206  When the    C 117 500 32UB ig    Enghsh  A  gt  Ci 110 000 J2ME  license ex  o C 119 000 32M6  i   CI Cheworet YGM  pires  an  oao  expiration tcI China   gt  Ci 31 001 32MB8  message   ca ooeecene  i  
23. onnector X5  terminal 35  If these solenoids or  relays are not properly suppressed  they will produce a voltage  spike  The voltage spike can be transmitted onto the Run Crank  Ignition Buss Bar and permanently damage the TCCM     TIP  Do not replace the TCCM until the root cause of the con   dition has been narrowed to the solenoid relay voltage spikes     To prevent damage to any of the sensitive electronic components  on the bussed circuit  the solenoid relay must have the control    circuit sup   pressed with a  Install a diode to prevent voltage spikes     diode  The diode   will prevent the   voltage spikes   Install a diode  P N 12112422  across the coil of the solenoid   Connect the striped end of the diode to the positive terminal of  the coil and connect the other end of the diode to ground  Be sure    from being  transmitted onto  to insulate the diode with heat shrink tubing before installation     the Run Crank  circuit        Some solenoids relays may only have a positive post and will  get their ground through the mounting bracket  In this case  the  striped end of the diode is to be connected to the positive termi   nal and other end should be connected to the ground of the sole   noid relay     Insulate the diode with heat shrink tubing before installation     Also install a    diode  P N   12112422      Hot At All  across the coil sana J kiea  of the relay  ignition    Connect the  striped end of    the diode to   the positive   terminal of Aftermarket  the
24. ront of the truck and pull it forward     Check for proper contact of the outer and middle bumpers  to the hood     Bumper and Latch Adjustment    If the paper can be pulled loose  the bumpers and latch are not  properly adjusted  It will be necessary to raise the outer and mid   dle hood bumpers  2 per side  until the hood is flush with the fend   ers  Set the height of the bumpers to 22 mm off of the bracket  surface and repeat the paper test     A  Outer and middle hood bumpers  2 per side   B  Inner bumpers  one on each side of the latch        If there is not enough contact and the hood is flush to the fenders   temporarily mark the position of the hood latch and use a 13 mm  ratchet or wrench to loosen the hood latch bolts just enough so  that the latch will move but is not completely free     Lightly tap the hood latch to lower it straight down 1 mm  do not  move it left or right  and retighten to 22 Nm  16 lb  ft   with a  torque wrench        After lowering the hood latch  lower the two inner bumpers  one  on each side of the latch  by 1 4 to 1 2 turn clockwise  Repeat  until the closing effort of the hood is acceptable     Perform the paper test on the inner bumpers after latch adjust   ment  There should be very little to no drag to remove the paper     Sound Deadener    If the paper cannot be pulled loose  the bumpers and latch are  in adjustment  Apply Kent   Ure Foam Expandable Foam Sound  Deadener or equivalent in two locations  one per side      Apply the foam
25. test specifications and guidelines  at www gmdesolutions com   In Canada  the IT guidelines are in  the Service Library under Tools  Processes and Equipment on  Global Connect      Access for All    The Tech2Win application does not require any special access  or other tools or software  When selecting the Tech 2 software  download on TIS2Web  a prompt will ask if you want to install  Tech2Win     After installing the Tech2Win application  a software download  also will be required to download the desired diagnostic software  for the desired vehicle coverage     Installing the Tech2Win Application    To install the application     1  Connect the MDI to the computer  Power it using the AC  adapter     2  Select the Tech 2 software download on TIS2Web  A prompt  will ask if you want to install Tech2Win  It can be installed on  multiple PCs in the dealership     3  Install the Tech2Win application using all the default selections     Installation should take less than 10 minutes     4  Two icons will be placed on the PC desktop     a shortcut  for Tech2Win QuickStart and a shortcut for the Tech2Win  Configurator  which is used for multiple versions of Tech2Win  depending on the vehicles being serviced in the dealership     After the application installation is complete  the diagnostic soft   ware for the desired service coverage and software license must  be obtained  To download     1  Click the Tech2Win QuickStart icon that is now on the PC   s  desktop     2  Since Tech2Win d
    
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