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PDI-E24LEDA - PDi Communication Systems

1. PD Communic ation Systems Inc Se Pvice Manual PDI E24LEDA Modular High Definition Healthcare grade LED Television Document Number PD196 275R3 PDi Communication Systems Inc 40 Greenwood Ln Springboro OH 45066 WWW pdiarm com Toll free 800 628 9870 Fax 937 743 5664 MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Your Source for Healthcare and Service Manual Wellness Infotainment Sic Manual Page 2 of 12 Table of Contents Copyright Disclaimer ANd Trademark ccccccssscccccceeeseceecceeesececccaeuseceeeceeueceeessaaseceeeeeaaeeeeesseaaeeeeesaaaeeeeessaaeeeseessegeeeeesaas 3 gie Diem NIM ORIN QUO UN M MEE e o ES Po COPE PO O E E 4 Product Safety SEMICING Precautions ses A tia 4 PDI E24LEDA NK Specifications ccccccccccssseecceeceeeeceeesaeeeceeeeaeeeeeeeeeeseueeeeeseeeeeceeeeeeaueeeeeseeaeeeesseeeceeeeessaaaeeeeessaageeeeessaeeeees 5 Disinfecing and Clean PO o e o See a ii ii 6 Checking Points 10 CONSID OM MMC n niei R cilantro 6 POUCO EAIC A o AA E 6 cs A PP A AA 6 iii 7 BOAT REMO Valiant 7 xui 7 Basic 1rOUDIESNOCUNO SIEDS teprrosiarenc ptes 10 atcp A E E a e ME UE OE o 11 o 12 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX u MODEL NUMBER Document Number PL PDI E24LEDA NK
2. LED TV PD196 275R3 A Service Manual page got tz Wellness Infotainment Page 3 of 12 This symbol indicates that dangerous voltage CAUTION constituting a risk of electric shock is present RISK OF ELECTRIC SHOCK within this unit DO NOT OPEN This symbol indicates that there are important CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT operating and maintenance instructions in the REMOVE COVER NO USER SERVICEABLE PARTS INSIDE REFER This Service Manual is intended for use by qualified service persons possessing an adequate background in electrical equipment electronic devices and mechanical systems In any attempt to repair a major product personal injury and property damage can result The manufacturer or seller maintains no liability for the interpretation of this information nor can it assume any liability in conjunction with its use When servicing this product under no circumstances should the original design be modified or altered without permission from PDi Unauthorized modifications will not only void the warranty but may also lead to property damage or user injury Ce symbole indique qu une tension AVERTISSEMENT i x z AN cn cian ue Aie de Cette installation doit tre effectu e par choc lectrique est pr sente dans cet RISQUE DE CHOC ELECTRIQUE un technicien qualifi et doit tre appareil NE PAS OUVRIRI l conforme tous les codes locaux Lire x T AVERTISSEMENT AFIN DE REDUIRE LE RISQUE DE n DU
3. Source from Pillow Speaker__ Yes Progressive Scan Ve ParentalControl V CHIP Ve USB Clone Programmable Ve 2D Digital Comb Filter Ve SleepTimer J Yes Factory Reset Ve OSD Language English French Spamish A V INPUT OUTPUT AC EC Malle Hospital grade USB Port Nes RFInput Ves HDM HDCP Input Yes2 VGA Input 1 1 J Ye PC Audio Input Yes Composite InputwithL RAudio o J Yes COMMTIMPISmatPlg o Yes DVD Module Port Yes Pillow Speaker Output YES 3 conductor 1 4 female Service Port E Yes POWER Source 120V 15 60HZ Max Consumption OW Standby Consumption NormallLow AAA REGULATORY ULAUL60065AnexQ T Ve FCC Title 15 Part 47 SubpartB Ves Energy Star 6 0 Ves CEC Ne UNIT CHARACTERISTICS CabinetColor________________ BlackGloss Mount Pattern 100x100MMVESA 4MM Thread 52 kg l 7 Weight kgs with Stand a 10 Ibs 4 52 kg Unit Dimensions Inches WxHxD cm mM 22 x 13 8 x 2 2 55 8 x 35 0 x 5 7 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Communication Systems inc Your Source for Healthcare and Se rvice Manual Wel
4. agmina Magie E to e CHOC ELECTRIQUE NE PAS RETIRER LE COUVERCLE t suivre les consignes de s curit instructions d utilisation et d entretien L APPAREIL NE CONTIENT AUCUN COMPOSANT A ir importantes dans la documentation SUSCEPTIBLE D TRE REPARE PAR L UTILISATEUR avant de proc der a l installation accompagnant cet appareil CONFIER L ENTRETIEN DU PERSONNEL QUALIFI Copyright Disclaimer and Trademarks Copyright PDi Communication Systems Inc claims proprietary right to the material disclosed in this service manual This manual is issued in confidence for servicing information only and may not be used to manufacture anything shown herein Copyright 2014 by PDi Communication Systems Inc All rights reserved Disclaimer The author and publisher have used their best efforts in preparing this manual PDi Communication Systems Inc makes no representation or warranties with respect to the accuracy or completeness of the contents of this manual and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose and shall in no event be liable for any loss of profit or any other damages including but not limited to special incidental consequential or other damages The information contained herein is believed accurate but is not warranted and is subject to change without notice or obligation Trademarks All brand names and product names used in this manual are trademarks registered
5. in and secure BLACK OR DIM PICTURE SOUND OK Replace board Power LED driver PD128 1775 Replace LVDS cable PD106 795 Replace main board PD128 1740 Replace panel PD289 140 Verify TV is not muted Verify cable is seated into main chassis and into IR board Verify pillow speaker is not being used Verify TV speaker has not been disabled for the current Service ASTORIA O Level in the Sound Internal Speaker Enable menu Replace speaker PD164 045 Replace pillow speaker board PD128 1752 Check sound If there is still no sound replace the main board PD128 1740 LOW VOLUME OR VIBRATION IN SPEAKER e Check for missing or loose screw in speaker Reassembly Reassemble the unit in reverse manner as the disassembly paying special attention to e All parts removed in the repair of the TV are reassembled in original manner e Wires are dressed in a way not to be damaged by reassembly e All circuit boards should be mounted to the back panel with screws DO NOT over torque PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Your Source for Healthcare and Service Manual Wellness Infotainment Sic Manual Page 12 of 12 Safety Checks Leakage Current After re assembly of the unit always perform a leakage test on all exposed conductive parts such as metal connectors chassis and mount With the unit
6. on the back cabinet housing Serial Number Format Explanation MN y ILI WA ANO NAL 0 Manufactured June 2013 The first two digits compose the year of manufacture 2013 would be 13 The second two digits compose the week of manufacture 26 would be week 26 The single alphabetic character represents the place of manufacturing The next three alphanumeric characters compose the unique model ID The next character is the revision level The next five digits compose the serial number starting with the first unit produced in the current year ote Oo TO dS Back Cover Remove 4 screws from the back cover 2 Remove back cover starting at top of TV being careful not to break tabs and avoid connectors on main board Avoid putting strain on cables connecting the front and rear pieces PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Communication Systems inc Your Source for Healthcare and Se rvice M anu al Wellness Infotainment Service Manual 000 Page 7 of 12 Speakers The speakers PD164 045 slide into the rear cabinet as shown Board Removal The I O frames must be removed at the same time as the boards The main board PD128 1740 is secured with 3 screws The pillow speaker board PD128 1752 is secured with 1 screws The power and LED driver board PD128 17
7. 4 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV PD196 275R3 Your Source for Healthcare and Service Manual Wellness Infotainment Sic Marval OOOO O Page 5 of 12 PDI E24LEDA NK Specifications PANEL Diagonal Size A 23 6 59 8cm HDTV compatible EN Yes Aspect Ratio 1 1 1 1 169 Native Display Resolution A 1920x1080 Contrast Ratio S 12001 VewngAnge 1 1 160V 170H X Response Time sd 8 5 ms Color Depth BM Luminance nits _ 1 1 1 1 0 Backlight Lamp Life nous 3000 Backight Type ED VIDEO BROADCASTING ATSO NTSO CIler QAM AirVHE UHF CATV IRC HRC MPEG4Proldiom Yes FMTuer o O 881 1079MHz Supported Formats 1080p 1080 720p 576p 576 480p 480i AUDIO Speakers Audio OutputPower 2x38wRMSs Analog Channels o Mono Stereo SAP__ Digital Channels o Multilingual ToneContro Balance Ves HEALTHCARE SPECIFIC FEATURES Internal Speaker Disable Ve Min Max Volume Limiter Yes Stat Poweron Volume Ve Selectable Pillow Speaker 12VDC 5VDC OFF 5SVDC Universal Pillow Speaker Recognition Yes ____ AutoPowerOn CE Yes ChannelEnable Disable Ve BedAB OD o S VYes Programmable Source Selection O Z o Yes Direct Access to
8. 75 is secured with 4 screws The IR board is held in place with 2 plastic tabs Gently lift up on the board to remove from the LCD assembly Item 6 The keypad board PD128 1774 is secured with 2 screws Parts List p gel PU cd o Qo PD164 045 SPEAKERS PD106 795 LVDS CABLE PD106 803 IR KEYPAD CABLE PD133 930 CABINET PD106 799 POWER CABLE WI FI ANTENNA PD106 761 44 26 PIN D SUB CABLE FRONT SIDE OF BOARDS PD128 1740 MAIN BOARD PD128 1752 PILLOW SPEAKER BOARD PD128 1775 POWER AND LED DRIVER BD E PE PD128 1774 KEYPAD BD HM Um ae PD134 241 KEYPAD ee CCUM s PD128 1783 IR BOARD Ss iii PD289 140 24 ASSEMBLY LCD ane S LR PANEL PD180 011 RF I O FRAME PD180 012 PILLOW SPEAKER I O FRAME PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX a MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV PD196 275R3 Wellness Infotainment Page 8 of 12 11 TC236FMOB A ma r HUE IUIN gt EBENEN 02 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX u MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Communication Systems inc Your Source for Healthcare and Se rvice M anu al Wellness Infotainment Service Manual 000 Page 9 of 12 1 IEC green wire ground scheme e TTTTTTYTYTIT ii b 3 2 Panel and b
9. ack cable connections err 4 2 2 o LI NLL i man PI LI E T d PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Basic Troubleshooting Steps Factory Reset Procedure Many times issues can be resolved by performing a factory reset on the TV Press and hold down CC button on TV and press and hold down Last on the remote Hold both down simultaneously until TV displays a reset message on screen Symptom Check Verify AC power cord is fully seated into TV s power socket Verify AC plug is connected to a powered AC outlet TV DEAD No Power Check Power cable for voltage Replace power and LED driver board PD128 1775 Replace main board PD128 1740 if red LED is lit Tune TV to another channel Check for color Adjust color settings in Setup Picture menu Verify correct AC line voltage is used to power TV Verify correct signal type is set in Setup Channels menu NO COLOR Perform Auto Program Replace LVDS cable PD106 795 Replace main board PD128 1740 Replace panel PD289 140 Verify TV is connected to a coax cable that has RF signal Verify channel is programmed into current service level Tune to channel with remote Tune to channel with TV keypad CANNOT TUNE TO A DESIRED CHANNEL Verify correct Signal type is set in Setup Channels menu Verify Channel Memory Overr
10. ed television This TV is intended for entertainment and educational purposes for use in a hospital a nursing home a medical care center or a similar health care facility in which installation is limited to a non hazardous area in accordance C US with the National Electrical Code LISTED This device is safety tested and listed by the Underwriters Laboratories as a product suitable for use in health care facilities in both the United States and Canada Energy Star PDi Communication Systems Inc has voluntarily partnered with the US government as part of the ENERGY STAR program in support of energy efficiency initiatives The US EPA has authority over the ENERGY STAR program As an ENERGY STAR partner PDi Communication Systems Inc has determined that in the as shipped factory default condition this healthcare television product meets the energy efficiency guidelines Changes to the default as shipped television configuration and settings such as enabling certain optional features and functionalities may increase energy ENERGY STAR consumption beyond the limits required for ENERGY STAR qualification ENERGY STAR is a registered mark owned by the US government For more information visit www energystar gov ESD Notice Electrostatic Discharge Today s electronics are electrostatic discharge ESD sensitive ESD can weaken or damage the electronics in a manner that renders them inoperative or reduces the time until their next failure Co
11. ide is enabled in Setup Channels Verify Channel Lock is disabled Replace main board PD128 1740 Verify TV is powered Check TV operation with remote control Disconnect pillow speaker jumper cable and recheck keypad TV KEYPAD INOPERATIVE Verify that DATA cable is seated correctly to main chassis connector Replace glass keypad PD134 241 Replace main board PD128 1740 Verify TV RF signal level is 0 to 10dbmv at the TV Tune to another channel SNOWY PICTURE Verify correct Signal type is set in Setup Channels Manual Replace LVDS cable PD106 795 Replace main board PD128 1740 Verify TV RF signal level is 0 to 10dbmv at the TV Tune to another channel NOISY PICTURE Turn off nearby equipment if possible and isolate noise source Move TV and cables to minimize or eliminate noise Replace main board PD128 1740 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV PD196 275R3 nn Paper and Service Manual Verify pillow speaker is fully inserted into TV s speaker jack Try a different pillow speaker PICTURE OK NO PILLOW SPEAKER SOUND Verify TV is not muted Adjust for maximum volume Replace pillow speaker board PD128 1752 Replace main board PD128 1756 Check for on screen menu and adjust for maximum brightness and contrast Verify DATA connector is seated on main board Verify Backlight connectors are plugged
12. lness Infotainment Service Marval 000 Page 6 of 12 Disinfecting and Cleaning The E24LEDA should be disinfected before performing any service The following procedure is only a recommendation Your hospital or company may have a different procedure to follow Caution Before using any cleaning or disinfecting agent on the ELED units perform a spot check by wetting a small area of the cabinet Verify the agent does not discolor or deteriorate the cabinet 1 The ELED unit has been designed to withstand up to a 5 chlorine based disinfectant Many alcohol and ammonia based disinfectants have also been tested with success Apply the cleaner or disinfectant per its recommended instructions Note Most disinfectants require a waiting time following application and prior to wipe down 2 The manufacturer recommends isopropyl alcohol for the cleaning of the LCD screen Checking Points to Consider Dynamic picture adjustments to Brightness Contrast Color and Tint are available using the IR Remote Control Part number PD108 420 using the SETUP Picture menu 1 Check the appearance of the replacement panel and circuit boards for both physical damage and part number accuracy 2 Check the model label Verify model names and board model matches 3 Check details of defective condition and history Contact PDi with serial number for details Product Identification Product Label The E24 is easily identified using the product label located
13. nnect an ESD wrist strap to a ground connection point or unpainted metal in the product Alternatively you can touch your finger repeatedly to a ground connection point or unpainted metal in the product Before removing a replacement part from its package touch the anti static bag to a ground connection point or unpainted metal in the product Handle the electronic control assembly by its edges only When repackaging a failed electronic control assembly in an anti static bag observe these same precautions Product Safety Servicing Precautions 1 POWER SOURCE Use only a power source indicated for use with this product This TV will operate on AC voltage To avoid personal injury disconnect the power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks 2 REPLACEMENT Replace only with the part number specified 3 VOLTAGE CHECKS Exercise care when making voltage and waveform checks to prevent costly short circuits from damaging the unit 4 METAL OBJECTS Be cautious of lost screws and other metal objects to prevent a possible short in the circuitry 5 SAFETY CHECKS This hospital grade television requires special safety checks before returning to service Observe and follow the Safety Check section in this service manual PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 566
14. powered the following circuit should be connected from earth ground to each exposed conductive part on the repaired unit A DMM is placed in parallel with this circuit to measure AC rms or DC voltage If leakage currents are greater than the maximum allowed inspect the TV for insulation or component breakdowns DMM AC DC VOLTMETER 1000 OHMs 1 10 OHMS 1 PLACE THIS PROBE ON EACH EXPOSED CONDUCTIVE PART EARTH GROUND 0 15 MICROFARAD 5 The maximum allowed leakage current depends on the type of power the unit receives and whether the unit is within reach of the patient bed chair TV Type Max Leakage Current Max DMM Voltage Reading Footwall TV 500uA AC rms 500mV AC rms 120VAC grounded wall outlet 12VDC Arm Mount TV 100mV DC PDI 750XL power supply 28VAC Arm Mount TV 50uA AC rms 50mV AC rms PDI 750A 750B or 772HE power supply Contact Information For any questions with servicing PDi televisions contact our Service Department at PDi Communication Systems Inc 40 Greenwood Ln Springboro OH 45066 USA 800 628 9870 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX
15. trademarks or trade names of their respective holders PDi is a registered trademark of PDi Communication Systems Inc Springboro Ohio Dolby Digital Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 MX MODEL NUMBER Document Number PL PDI E24LEDA NK LED TV Your Source for Healthcare and Service Manual Wellness Infotainment Sic Manual Page 4 of 12 Regulatory Information FCC This equipment has been tested and found to comply with the limits pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential or commercial installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Underwriters Laboratories The model PDI E24 Hospital Grade TV Receiver is a specializ

PDI-E24LEDA - PDi Communication Systems

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