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1. v NONE ALL EXTERNAL TV RECEIVE ALL CHECK THE CHANNELS IT SIGNAL STRENGTHAT ARE ALL IF ALL OF THE NO or NOT SURE THE UNIT BASE CHANNELS BEING CHANNELS ARE vee THROUGH THE BROADCASTED ON COMING IN THIS COAXIAL CABLE AN UNENCRYPTED IS NOT A SIGNAL BEING BROUGHT IT SHOULD BE SIGNAL ISSUE TO THE TV AN BETWEEN 5 AND UNENCRYPTED 10 dBmV SIGNAL BAD NO or NOT SURE aL CABLE AN RG6 QUAD VES SPLITTERS BETWEEN SHIELDED CABLE THE CABLE PORT OR WITH F TYPE T NO COMBINER AND THE COMPRESSION YES UNIT FITTED Y SOME CABLE AND CONNECTOR CONTACT YOUR SATELLITE COMPANIES CABLE WILL BROADCAST FIX OR REPLACE SOME CHANNELS COAXIAL CABLES ENCRYPTED AND YES qi E REMOVE SPLITTERS OTHERS ad NEEDS TO BE UNENCRYPTED OR BOOST SIGNAL FIX CABLES INSTALLED TO GQ AS NEEDED HEAD END SYSTEM IS v AS NEEDED CONVERT TO AN l NECESSARY FOR ALL IS THE SIGNAL UNENCRYPTED CHANNELS IF ANY STRENGTH SIGNAL CHANNELS ARE THROUGH THE BROADCASTED VIA AN COAXIAL CABLE ENCRYPTED SIGNAL BETWEEN 5 AND 10 THE MATRIX TV IS NOT dBmV CAPABLE OF PICKING THE TUNING BAND UP BOTH ANALOG AND AND CABLE MODE DIGITAL CHANNELS AT RO D IN CHECK THE SIGNAL THE SAME TIME i STRENGTH AT THE SCREEN v ARE THERE ANY SPLITTERS BETWEEN Y GOOD BAD THE CABLE PORT OR SET THE
2. If the type of signal being used should be picked up by the settings in 8b replace the tuner FIGURE A FIGURE B TROUBLESHOOTING 3 2 TROUBLESHOOTING SIGNAL ISSUES INTEGRATED TV CONTINUED There are several cables and connectors inside of each cardio unit used to bring the signal to the TV Use the pictures below to help locate these cables connectors and make sure they have a good connection and are not frayed broken or bent Replace cable connectors as needed if damage is noted or if troubleshooting on the previous page leads to a diagnosis of faulty internal cabling TREADMILLS 1 Check the cable connection at the unit base near the power switch Figure A 2 Remove the motor cover and check the connection of the coaxial cable near the power switch Figure B FIGURE A FIGURE B 3 Remove the console back cover and check the connection of the coaxial cable to the tuner Figure C FIGURE C 11 TROUBLESHOOTING 3 2 TROUBLESHOOTING SIGNAL ISSUES INTEGRATED TV CONTINUED NON TREADMILL CARDIO UNITS 1 Check the cable connection at the unit base near the power switch Figure A 2 Remove the entertainment port from the shrouds and check the connection of the coaxial cable on the back side of the port Figure B FIGURE A FIGURE B 3 Remove the console and check the connection of the coaxial cable to the console Figure C NOTE Be sure to check the connection of the coaxial cable on eac
3. A Eur cer Tem m zm e 5 FIGURE B NON TREADMILL TROUBLESHOOTING 3 4 TROUBLESHOOTING POWER ISSUES EXTERNAL TV TROUBLESHOOTING POWER ISSUES EXTERNAL TV POWER IS THERE RED LIGHT ON TV YES IS THERE PROPER VOLTAGE FROM DAMAGE TO REPLACE THE THE POWER POWER CORD A CORD REPLACE THE k USE KNOWN NO GOOD OUTLET AVE ANY DAMAGE AND ARE THERE ANY LOOSE CONNECTIONS OF THE TV AND OR UCB REPLACE THE TV POWER WIRING FROM THE BASE TO THE TV ON WITH THE EXTERNAL BLACK REMOTE SENT WIT THE TV CONNECTION ENTERTAINMENT OVERLAY AT UCB ENTER SERVICE MODE AND MAKE SURE THE MACHINE TYPE AND KEYPAD TYPE ARE SET CORRECTLY AND PERFORM A KEYPAD TEST KEYPAD TEST 59 _ KEYPAD TEST UNSUCCESSFUL Em n REPLACE THE ENTERTAINMENT KEYPAD 15 TROUBLESHOOTING 3 4 TROUBLESHOOTING POWER ISSUES EXTERNAL TV CONTINUED Question 1 Does the TV have power Is there are red light on the TV Figure A a Yes Continued to Question 2 b No Continue to Question 3 Question 2 Does the TV turn on with the external black remote sent with the TV a Yes Check the connection of the entertainment overlay at the UCB Enter Servic
4. BE CHOSEN ON NO YES Y THIS IS NOTA POWER RELATED ISSUE CONSOLE HAVE ROWER YES Y CHECK THE TV POWER WIRE FOR DAMAGE AND A GOOD CONNECTION AT THE UCB AND TUNER Seen No Damage to 8 REPLACE REPLACE TV POWER WIRE USE KNOWN GOOD OUTLET DAMAGE POWER v REPLACE THE YES POWER CORD YES KRE THERE LIT ON THE LEDs LIT ON THE MCB NO YES NO v REPLACE THE POWER REPLACE THE REPLACE THE COMPONENTS CONSOLE CABLE CONSOLE AND OR TROUBLESHOOTING 3 1 TROUBLESHOOTING POWER ISSUES INTEGRATED TV CONTINUED Question 1 Does the TV have power can the TV tab be chosen on the display Figure A a Yes This is not a power issue b No Continue to Question 2 Question 2 Does the console have power a Yes Check the TV power wire connection for damage and make sure there is a good connection at the UCB and tuner Figures B amp C If damage is seen to the wire or connectors replace the TV power wire If no damage is seen and connections are good replace the tuner b No Continue to Question 3 to check power components Question 3 Does the outlet have proper voltage a No Use a known good outlet b Yes Continue to Question 4 Questi
5. TUNING BAND Air Y COMBINER AND THE Cable Cable IRC Cable HRC REPLACE THE TV or Cable Auto AND CABLE INTERNAL MODE VSB or QAM COAXIAL CORRECTLY FOR YOUR TV CABLES AND SIGNAL SOURCE THEN DO REPLACE THE CONNECTORS A CHANNEL SCAN TV FROM THE BASE FIX OR REPLACE COAXIAL CABLES v REMOVE SPLITTERS IF THIS STILL DOES NOT WORK CONTACT OR BOOST SIGNAL YOUR CABLE PROVIDER TO DETERMINE AS NEEDED WHAT TV SYSTEM IS BEING USED FOR BROADCAST SIGNAL THEN CONTACT MATRIX CUSTOMER TECHNICAL SUPPORT 18 TROUBLESHOOTING 3 5 TROUBLESHOOTING SIGNAL ISSUES EXTERNAL TV CONTINUED Question 1 Is the issue happening on one TV or all TVs at the club a All Continued to Question 6 b One Continue to Question 2 Question 2 Does the external TV receive all the channels it should a No Continued to Question 6 b Yes Continue to Question 2 Question 3 Are the channels coming in clearly a All If all the channels are coming in clearly this is not a signal issue b Some Check to see if all channels are being broadcast on an unencrypted signal NOTE The Matrix tuner is not capable of picking up both an encrypted and unencrypted signal If some channels are run through a head end system all of them need to be c None Continued to Question 4 Question 4 Is the signal strength at the unit base through the coaxial cable between 5 and 10 dBmV Use a signal tester similar to a Tutor C100 Tester ht
6. correct in Engineering Mode a No Set the Audio Source setting correctly to PCTV TV or 900MHz b Yes Continue to Question 4 Question 4 Is the controller wire correctly connected to the console a No or Not Sure PCTV The controller wire should go from the PCTV port on the TV to the PCTV port on the CSafe Board Figure A Also make sure that switch SW1 on the CSafe Board is in the up position Figure A b No or Not Sure MYE The controller wire should go from the TV to the TV port on the CSafe Board on the console Figure Also make sure that switch SW1 on the CSafe Board is in the lower position Figure A b Yes Continue to Question 5 Question 5 Does the headphone jack wire have a good connection at the jack and console a Bad Connection Replace the wiring as needed b Good Connection Replace the head phone jack FIGURE A 21 22 Television m USER SERVICE MANUAL yy
7. issues Wiring is visible and not routed cleanly as the product is not designed for this setup PRE INSTALLATION CLUB REQUIREMENTS 2 2 SIGNAL REQUIREMENTS CONTINUED Head End Systems A head end system consists of a cable satellite box and modulator for each channel wanted A modulator is a device that converts a video signal to a set frequency This means that it takes the video source and turns it into a channel that is set on the modulator Each modulator should be combined with a cable satellite box set to the same channel A combiner should then be used to combine the signals from each modulator box A combiner is capable of combining 12 to 24 channels to provide a usable signal for TVs Several example are shown below CAIUPZT MET ricomacom k 2 2 2 Combiner Example 1 0 77 whe PUL Sone Lin te Modulator Example Dag cable comm 228 ait CABLE CABLE 1 FOX NIS MODULATUR MODULA OR MOLRRLA LIH Ch 8 un fi Ln mm L exe num kl CONS Cm 1 aape LOM frd 17 hr TV 1 4 Channel Modulated System Example TROUBLESHOOTING 3 1 TROUBLESHOOTING POWER ISSUES INTEGRATED TV TROUBLESHOOTING POWER ISSUES INTEGRATED TV DOES THE TV HAVE POWER CAN THE TV TAB
8. the internal coaxial cables and connectors Figure A from the base of the unit to the console See the next page for some pictures of the various cables and connectors internally in the unit Question 6 Does the unit s have the correct coaxial cables run to it a No or Not Sure Check to see if the coaxial cable is an RG6 Quad Shielded cable with F Type compression fitted connectors Replace any cables that do not match the specification above Also complete Questions 4 amp 5 b Yes Continue to Question 7 Question 7 Is the signal being brought to the TV an unencrypted signal a No or Not Sure Contact your cable provider to see if a head end system needs to be installed to convert to an unencrypted signal b Yes Continue to Question 8 Question 8 Are the TV Source and System Settings correct in the TV menu Figure B a Set the TV Source setting to Cable or Antenna 7XI ONLY Set Tuner Type to Main b Set the TV System setting to NTSC ATSC or PAL M NOTE Some newer units will select the TV System setting automatically 7XI ONLY Set the Source setting to ATSC QAM or Analog If this still does not resolve the issue contact your cable provider to determine what TV System is being used for a broadcast signal If QAM is being used as a TV System on a model other than 7xi contact Matrix Customer Technical Support to get an upgraded tuner that will allow a QAM signal type the 7xi console has a tuner that will allow QAM
9. to determine what Cable Mode is being used for a broadcast signal Contact Matrix Customer Technical Support with this information 21710 FIGURE A FIGURE B TROUBLESHOOTING 3 5 TROUBLESHOOTING SIGNAL ISSUES EXTERNAL TV CONTINUED There are several cables and connectors inside of each cardio unit used to bring the signal to the TV Use the pictures below to help locate these cables connectors and make sure they have a good connection and are not frayed broken or bent Replace cable connectors as needed if damage is noted or if troubleshooting on the previous page leads to a diagnosis of faulty internal cabling TREADMILLS 1 Check the cable connection at the unit base near the power switch Figure A 2 Remove the motor cover and check the connection of the coaxial cable near the power switch Figure B FIGURE A FIGURE B 3 Remove the console back cover and check the connection of the coaxial cable in the console Figure C NOTE Be sure to check the connection of the coaxial cable on each side of the connector 4 Remove the TV back cover and check the connection of the coaxial cable at the TV Figure D FIGURE D 19 3 6 TROUBLESHOOTING AUDIO ISSUES EXTERNAL TV TROUBLESHOOTING TROUBLESHOOTING AUDIO ISSUES EXTERNAL TV THE AUDIO SOURC SETTING CORRECT IN NGINEERING MODE ANY SOUND AT ALL THROUGH THE HEAD PHONE JACK EN YES
10. 5 THE SOUND TOQ QUIET OR DOES IT JUST HAVE TOO MUCH STATIC QUIET 7 ENTER INTO ENGINEERING CONTACT MATRIX dl MODE AND ADJUST THE CUSTOMER TECHNICAL VOLUME CONTROL SET THE AUDIO SUPPORT FOR CLUB SOURCE SETTING SPECIFIC CORRECTLY TO TROUBLESHOOTING FOR PCTV TV OR THIS ISSUE 900MHz YES THE CONTROLLER m CONTROLLER DOES THE HEADPHONE FROM THE PCTV PORT WEE DIES JACK WIRE HAVE A ON THE TV TO THE FROM THE TV TO THE GOOD CONNECTION AT PCTV PORT ON THE CSAFE BOARD TV PORT ON THE THE JACK AND i CSAFE BOARD ON CONSOLE THE CONSOLE ALSO MAKE SURE THAT SWITCH SW1 ON BAD CONNECTION GOOD CONNECTION THE CSAFE BOARD IS do IN THE UP POSITION DAMAGED WIRING AS HEAD PHONE NEEDED JACK 20 TROUBLESHOOTING 3 6 TROUBLESHOOTING AUDIO ISSUES EXTERNAL TV CONTINUED Question 1 Does the TV have any sound at all through the head phone jack a No Continued to Question 3 b Yes Continue to Question 2 Question 2 Is the sound too quiet or does it just have too much static a Too Quiet Enter into Engineering Mode and adjust the Volume Control setting This controls the master volume of the TV b Static Contact Matrix Fitness Customer Technical Support for club specific troubleshooting for this issue Question 3 Is the Audio Source setting
11. CTV to a Climb Mill or Stepper a 15 or 20 Amp dedicated circuit with a non looped isolated neutral and ground is required separate from the unit power Each PCTV can draw up to 1 2 amp of current No more than 12 TVs should be used on each 16 Amp circuit or 16 TVs on each 20 Amp circuit PRE INSTALLATION CLUB REQUIREMENTS 2 1 ELECTRICAL REQUIREMENTS CONTINUED Add on Television Non Net TV Bike Elliptical Trainer and Ascent Trainer Frames While any Matrix Bike Elliptical Trainer or Ascent Trainer can be self powered it is recommended but not required that power be run to the unit and television when a TV is installed via a bracket or stand This is due to a delay of up to 60 seconds after initial startup before the TV will have enough power to operate When adding a television to a Bike Elliptical Trainer or Ascent Trainer a 15 or 20 Amp dedicated circuit with a non looped isolated neutral and ground is required separate from the unit power Each TV can draw up to 1 amp of current No more than 15 TVs should be used on each 15 Amp circuit or 20 TVs on each 20 Amp circuit Add on Television PCTV Bike Elliptical Trainer and Ascent Trainer Frames While any Matrix Bike Elliptical Trainer or Ascent Trainer can be self powered when a PCTV is added both the unit and the PCTV must be powered due to the extra power that the PCTV can draw When adding a PCTV to a Bike Elliptical Trainer or Ascent Trainer a 15 or 20 Amp dedicat
12. ER THAT WILL ALLOW A QAM SIGNAL 10 TROUBLESHOOTING 3 2 TROUBLESHOOTING SIGNAL ISSUES INTEGRATED TV CONTINUED Question 1 Is this issue happening on one TV or all TVs at the club a All Continue to Question 6 b One Continue to Question 2 Question 2 Does the integrated TV receive all the channels it should a No Continue to Question 6 b Yes Continue to Question 3 Question 3 Are all channels coming in clearly a All If all the channels are coming in clearly this is not a signal issue b Some Check to see if all channels are being broadcast on an unencrypted signal NOTE The Matrix tuner is not capable of picking up both an encrypted and unencrypted signal If some channels are run through a head end system all of them need to be c None Continued to Question 4 Question 4 Is the signal strength at the unit base through the coaxial cable between 5 and 10 dBmV Use a signal tester similar to a Tutor C100 Tester http www tutormeters com catv c 100 php a No Check for any splitters between the cable port or combiner and the unit Remove any splitters found If necessary boost the signal to acceptable levels b Yes Continue to Question 5 Question 5 Is the signal strength at the console through the coaxial cable between 5 and 10 dBmV Use a signal tester similar to a Tutor C100 Tester http www tutormeters com catv c 100 php a Yes Replace the tuner b No Replace
13. MATRIX Television USER SERVICE MANUAL m INTRODUCTION CHAPTER 1 INTRODUCTION 1 1 2 CHAPTER 2 PRE INSTALLATIONJ CLUB REQUIREMENTS 2 1 u TT 3 22 SIGMA ixeduirermielils buah bawa u katu 5 CHAPTER 3 TROUBLESHOOTING 3 1 Troubleshooting Power Issues Internal 1 7 3 2 Troubleshooting Signal Issues Internal TV 9 3 3 Troubleshooting Audio Issues Internal 13 3 4 Troubleshooting Power Issues External 15 3 5 Troubleshooting Signal Issues External 17 3 6 Troubleshooting Audio Issues External nne 20 INTRODUCTION 1 1 INTRODUCTION Televisions with Matrix Fitness Equ
14. R IS WITH F TYPE NOT CAPABLE COMPRESSION NO or NOT SUR PICKING UP BOTH FITTED ES CHECK FOR ANY UNENCRYPTED AND CONNECTOR YES SPLITTERS BETWEEN THE ENCRYPTED CABLE PORT OR CHANNELS AT THE YES FIX CABLES CONTACT YOUR COMBINER AND THE UNIT SAME TIME IF SOME v AS NEEDED CABLE CHANNELS ARE GOING IS THE SIGNAL PROVIDER TO THROUGH A HEAD END STRENGTH SEE IF AHEAD REMOVE ANY SYSTEM THEY ALL THROUGH THE END SYSTEM SPLITTERS IF HAVE TO BE COAXIAL CABLE NEEDS TO BE YES NECESSARY BOOST THE BETWEEN 5 AND 10 INSTALLED TO SIGNAL STRENGTH dBmV YES CONVERT TO AN UNENCRYPTED NO SIGNAL v ARE THERE ANY SPLITTERS BETWEEN conn caa TV BETWEEN 5 AND 10 dBmV SETTINGS if applicable CORRECT IN THE TV FIX OR REPLACE YES bie Y AE ABIES v REPLACE THE INTERNAL COAXIAL CABLES AND SR PEOST IAE TV TUNER CONNECTORS FROM THE BASE go NEEDED TO THE SCREEN ON THE UNIT NOTQAM SET THE TV SOURCE CABLE OR THEN THE TV SYSTEM IF APPLICABLE NTSC ATSC OR PAL M CORRECTLY FOR YOUR TV SIGNAL SOURCE THEN DO A CHANNEL SCAN NOTE If TV System is not an option the tuner will automatically choose the source IF THIS STILL DOES NOT WORK CONTACT YOUR CABLE PROVIDER TO DETERMINE WHAT TV SYSTEM IS BEING pene USED FOR BROADCAST SIGNAL IF USING QAM AS A TV SYSTEM CONTACT MATRIX CTS AT 866 693 4863 ext 3 FOR AN UPDATED TUN
15. d a 15 or 20 amp dedicated circuit with a non looped isolated neutral and ground is required separate from the treadmill power Each PCTV can draw up to 1 2 amps of current No more than 12 TVs should be used on each 15 amp circuit or 16 TVs on each 20 amp circuit Add on Television Non Net TV T5x Treadmill Frames When adding a television to a T5x treadmill via a bracket or stand a 15 or 20 amp dedicated circuit with a non looped isolated neutral and ground is required separate from the treadmill power Each TV can draw up to 1 amp of current No more than 15 TVs should be used on each 15 Amp circuit or 16 TVs on each 20 Amp circuit Add on Television PCTV T5x Treadmill Frames When adding a PCTV to a T5x treadmill via a bracket or stand a 15 or 20 amp dedicated circuit with a non looped isolated neutral and ground is required separate from the treadmill power Each TV can draw up to 1 2 amps of current No more than 12 TVs should be used on a 15 amp circuit or 16 TVs on a 20 amp circuit Add on Television Non Net TV Climb Mill and Stepper Frames When adding a television to a Climb Mill or Stepper a 15 or 20 Amp dedicated circuit with a non looped isolated neutral and ground is required separate from the unit power Each TV can draw up to 1 amp of current No more than 15 TVs should be used on each 15 Amp circuit or 20 TVs on each 20 Amp circuit Add on Television PCTV Climb Mill and Stepper Frames When adding a P
16. e Mode and make sure the machine type Figure B and keypad type Figure C are correct for the console and perform a keypad test Figure D If the keypad test is unsuccessful replace the entertainment keypad If the keypad test is successful replace the TV b No Replace the TV Question 3 Is there voltage coming through the TV power wire at the TV a Yes Replace the TV b No Continue to Question 4 Question 4 Is there proper voltage at the power outlet a No Use a known good outlet b Yes Continue to Question 5 Question 5 Is there any damage to the power cord a Yes Replace the power cord b No Continue to Question 6 Question 6 Does the TV power wire have any damage or is there a loose connection of the power wire at the UCB or base a No Replace the TV b Yes Replace the TV power wire from the base to the TV Service Meade FIGURE A FIGURE Service aiea Mace FIGURE FIGURE D 16 TROUBLESHOOTING 3 5 TROUBLESHOOTING SIGNAL ISSUES EXTERNAL TV TROUBLESHOOTING SIGNAL ISSUES EXTERNAL TV S THE ISSU APPENING ON ON TV OR ALL TVS AT ALL THE CLUB ES THE UNIT HA SE Ba THE CORRECT YES COMING IN COAXIAL CABLES CLEARLY RUN
17. ed circuit with a non looped isolated neutral and ground is required separate from the unit power Each PCTV can draw up to 1 2 amp of current No more than 12 TVs should be used on each 15 Amp circuit or 16 TVs on each 20 Amp circuit Separate Power Needed 1 3 4 T5x TM Frame Climb Mill Stepper Frame Bike EP Ascent Frame PCTV Yes Yes Yes Yes Non Net TV Yes Yes No but recommended PRE INSTALLATION CLUB REQUIREMENTS 2 2 SIGNAL REQUIREMENTS A Coaxial Cable is needed for TV Functionality A TV signal must be delivered to the unit unencrypted Common sources of video signal are cable satellite or over the air antenna systems These choices will provide signal in analog digital or both formats Matrix TVs are capable of working with either analog or digital signals as long as they are unencrypted Most satellite and some cable companies broadcast an encrypted digital signal In this situation a cable box at each unit or a head end system recommended is needed to convert an encrypted signal to unencrypted Contact business division of your local provider or contact a local A V contractor to understand your signal needs The provider or A V contractor can help to setup a head end system More information about head end systems is shown on the next page Coax Cable Requirements RG6 Coaxial cable with an F Type compression fitting Figure A is required to be run to each u
18. h side of the connector 4 Split the console and check the connection of the coaxial cable at the TV tuner Figure D FIGURE C FIGURE D 12 TROUBLESHOOTING 3 3 TROUBLESHOOTING AUDIO ISSUES INTEGRATED TV TROUBLESHOOTING AUDIO ISSUES INTEGRATED TV N ANY SOUND AT ALL THROUGH THE HEAD PHONE JACK DOES THE HEAD PHONE JACK WIRIN HAVE A GOOD QUIET OR DOES IT JUST HAVE ENTER INTO CONTACT MATRIX gr ra pae MANAGER MODE AND CUSTOMER TECHNICAL al REPLACE THE TUE TV TAB AND SUPPORT FOR CLUB DAMAGED WIRING AS HEAD PHONE ADJUST THE DEFAULT VOLUME TROUBLESHOOTING SETTING FOR THIS ISSUE 14 TROUBLESHOOTING 3 3 TROUBLESHOOTING AUDIO ISSUES INTEGRATED TV CONTINUED Question 1 Does the TV have any sound at all through the head phone jack a Yes Continue to Question 3 b No Continue to Question 2 Question 2 Does the head phone jack wiring have a good connection at the jack Figure A and console Figures B amp C a Bad Connection Replace any damaged wiring as needed b Good Connection Replace the head phone jack Question 3 Is the sound too quiet or does it just have too much static a Too Quiet Enter into Manager Mode choose the TV Tab then adjust the default volume setting b Static Contact Matrix Customer Technical Support for club specific troubleshooting for this issue FIGURE
19. ipment Most cardio products produced by Matrix Fitness are capable of having a television added via a bracket or stand or already contain an integrated in the console This document is designed to give a clear understanding what is needed to install a Matrix Fitness television and provides troubleshooting steps in case any problems arise with the use of the television Keep in mind that regardless of how the TV is installed on the unit the signal requirements do not change PRE INSTALLATION CLUB REQUIREMENTS 2 1 ELECTRICAL REQUIREMENTS Integrated Television All Models An integrated television is available on all Matrix cardio models with a touch screen T1xe T3xe 7x 7xe and 7xi consoles The power for the integrated TV is included with the cardio unit s power Refer to each product s owner or service manual for specifications on unit s power Once power is correct for the cardio unit additional power is not need for the integrated TV Add on Televion Non Net TV 11x T3x Treadmill Frames When adding a TV to a 1 or T3x treadmill via a bracket or stand a 15 or 20 amp dedicated circuit with a non looped isolated neutral and ground is required from the treadmill power Each TV can draw up to 1 amp of current No more than 15 TVs should be used on each 15 amp circuit or 20 TVs on each 20 amp circuit Add on Television PCTV T1x T3x Treadmill Frames When adding a PCTV to T1x or T3x treadmill via a bracket or stan
20. nit with a television It is recommended that the coaxial cable is Quad Shield not Dual Shield Figure B The main cable port should have a signal strength between 5 and 10 dBmV Run a Coaxial cable from the main cable port to each machine with no splitters as splitters can lessen the signal strength Cormprarn bo Fitting Compre 8285 2 Firtings No FIGURE A FIGURE B Encrypted Signal Installation with No Head End System It is possible to display channels using an encrypted digital signal without setting up a head end system This setup requires a cable satellite box and remote control be installed at each individual cardio unit This is not recommended as it leads to several possible issues The Matrix Fitness integrated control keypads will not operate with no head end system The club must have a cable satellite box remote control on each individual cardio unit with a TV This can lead to lost or broken remote controllers Signals from remote controls can work with more than one cable box causing cross control There is not a good location to mount cable satellite boxes to the cardio equipment Cable satellite boxes must be installed close to the product so the user can point the remote control at the box Cable satellite boxes are not designed for the vibration dirty conditions etc of a gym environment Cardio units are not designed to accept a cable satellite box leading to mounting
21. on 4 Is there any damage to the power cord a Yes Replace the power cord b No Continue to Question 5 Question 5 Are there LEDs lit on the MCB Figure D a No Check the power components for damage if no damage seen replace the MCB b Yes Continue to Question 6 Question 6 Are there LEDs lit on the UCB a No Replace the console cable b Yes Replace the console FIGURE A FIGURE B LED LPL LPOG FIGURE D TROUBLESHOOTING 3 2 TROUBLESHOOTING SIGNAL ISSUES INTEGRATED TV TROUBLESHOOTING SIGNAL ISSUES INTEGRATED TV S THE ISSU APPENING ON ON TV OR ALL TVS AT THE CLUB ALL ARE THE CHANNELS COMING IN CLEARLY YES DOES THE UNIT HAY THE CORRECT COAXIAL CABLES RUN NO RECEIVE ALL CHANNELS IT NONE SOM ALL Y Y CHECK TO SEE IF ALL dioe OE THE CHANNELS ARE CHANNELS ARE BEING COMING IN THIS BROADCASTED ON AN IS NOT SIGNAL UNENCRYPTED SIGNAL ISSUE y NO or NOT SURE THE SIGNA BEING BROUGHT TO THE TV AN UNENCRYPTED SIGNAL UNIT BASE THROUGH THE COAXIAL CABLE YES IS THE COAXIAL CABLE AN RG6 QUAD SHIELDED CABLE THE MATRIX TUNE
22. tp www tutormeters com catv c 100 php a No Check for any splitters between the cable port or combiner and the unit Remove any splitters found If necessary boost the signal to acceptable levels b Yes Continue to Question 5 Question 5 Is the signal strength at the TV through the coaxial cable between 5 and 10 dBmV Use a signal tester similar to a Tutor C100 Tester http www tutormeters com catv c 100 php a Yes Replace the tuner b No Replace the internal coaxial cables and connectors Figure A from the base of the unit to the console Question 6 Does the unit s have the correct coaxial cables run to it a No or Not Sure Check to see if the coaxial cable is an RG6 Quad Shielded cable with F Type compression fitted connectors Replace any cables that do not match the specification above Also complete Questions 4 amp 5 b Yes Continue to Question 7 Question 7 Is the signal being brought to the TV an unencrypted signal a No or Not Sure Contact your cable provider to see if a head end system needs to be installed to convert to an unencrypted signal b Yes Continue to Question 8 Question 8 Are the Tuning Band and Cable Mode Settings correct in the TV menu Figure B a Set the Tuning Band setting to Air Cable Cable IRC Cable HRC or Cable Auto Most clubs should select Cable Auto b Set the Cable Mode setting to VSM or QAM C If this still does not resolve the issue contact your cable provider

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