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Service Manual TLA 711 Color Benchtop Controller 070-9778-03

1. 2 4 Table 2 3 LPT connector pin assignments 2 5 Table 6 1 External inspection check list 6 3 Table 6 2 Internal inspection checklist 6 4 Table 6 3 Tools required for module replacement 6 8 Table 6 4 Signal wire identification 6 17 Table 6 5 Required documentation 6 24 Table 6 6 Failure symptoms and possible causes 6 25 Table 6 7 TLA 700 Power on diagnostic tests 6 28 Table 6 8 Command line options for ResMan32 6 33 Table 6 9 BIOS error codes and explanations 6 35 Table 6 10 Requirements after replacement 6 41 Table 7 1 Options s 7 1 Table 10 1 Standard accessories 10 1 Table 10 2 Optional Accessories 10 2 Table 10 4 Parts lists column descriptions 10 4 TLA 711 Color Benchtop Controller Service Manual Preface Manual Structure This is the service manual for the TLA 711 Color Benchtop Controller Read this preface to learn how this manual is structured what conventions it uses and where you can find other information related servicing this product Read the Introduction which follows this preface for safety and other important background information needed before us
2. Click Finish and exit the Add New Hardware Wizard In the Control Panel double click on the Power icon Verify that there is a Power tab present in Power Properties Verify that Allow Windows to manage power use on this computer is checked If it is not checked click on the little box to place a check mark there Click Advanced Verify that the Show suspend command on Start menu is not checked If it is checked click on it to remove the check mark Close the Power Properties text box and close the Control Panel Close out your Windows session by selecting Shut Down from the Windows menu The instrument will close your Windows session and automatically power off Verify Operation Run the QAPlus WIN diagnostic software to verify that all of the functions of the benchtop controller are functioning correctly After running the QA Plus WIN diagnostics quit the application by selecting Restart MS Windows and clicking the OK button This guarantees that the TLA 700 returns to a stable state for normal operation 6 40 TLA 711 Color Benchtop Controller Service Manual Troubleshooting Adjustment After Repair After the removal and replacement of a circuit board or assembly due to failure locate the circuit board or assembly removed in Table 6 10 and perform the indicated procedures The adjustment and calibration certification procedures are found in the TLA 700 Series Performance Verification and Adjustment Procedu
3. TLA 711 Color Benchtop Controller Service Manual 6 15 Maintenance Installation Hard Disk Drive 6 16 Jumper Settings Removal PCMCIA PC cards 2 LPT printer port Figure 6 6 Removal and installation of the memory SIMMs To install memory SIMMs refer to Figure 6 6 and follow these steps 1 Align the memory SIMM with the socket Gently push the memory SIMM into of the socket 2 The tabs on each side of SIMM will automatically engage and lock the SIMM into place 3 Reassemble the subassembly Refer to the Installation section under Removing the Benchtop Controller Subassembly on page 6 12 4 Run the QAPlus WIN diagnostic software to verify that all of the functions of the benchtop controller are functioning correctly There are no jumpers required to set parameters on the hard disk drive The absence of jumpers configure the hard disk drive as a master drive The hard disk drive is located internally on the subassembly and mounted to the Adapter Board Remove the Benchtop Controller subassembly from the enclosure and then separate the the two boards Refer to the section on Removing the Benchtop Controller Subassembly on page 6 12 You will need a 0 Phillips head screwdriver Table 6 3 item 3 and a 1 Phillips head screwdriver Table 6 3 item 4 TLA 711 Color Benchtop Controller Service Manual Maintenance To gain access to the hard disk drive separate the controller board from the
4. If the packaging is unavailable or unfit for use contact your local Tektronix representative to obtain new packaging TLA 711 Color Benchtop Controller Service Manual 6 43 Repackaging Instructions 6 44 TLA 711 Color Benchtop Controller Service Manual Options Table 7 1 Options This chapter lists the advertised options for the TLA 711 Color Benchtop Mainframe Refer to the Replaceable Mechanical Parts chapter for a list of standard and optional accessories for the chassis Tektronix offers maintenance options that cover calibration and repair services Contact your local Tektronix representative for details Tektronix will ship the options shown in Table 7 1 NOTE Service options are listed on the Tektronix Service Options page that precedes the Table of Contents in this manual Option Label Description 15 Sub MF Kit 32 MB DRAM 2 16 GByte Hard Disk Drive Upgrade Delete Controller with16 MByte DRAM 840 MByte HDD Add Controller with 32 MByte DRAM 2 16 GByte HDD Note All current TLA 700 Series software installed on HDD Windows 95 SW QA Plus SW and TLA 700 Applications software Windows 95 manuals also included Note The storage capacities of DRAM and Hard Disk Drive HDD are valid at introduction and are continually subjectto change due to the fast moving PC component environment Consult a Tektronix Sales Representative for the current capacities 1A Add LAN PC Card l0BaseT and 10B
5. replaceable parts for the benchtop controller and the benchtop mainframe You can use this information to identify and order accessories and replacement parts After the benchtop controller is mated to the benchtop chassis the resulting combination is the benchtop mainframe The standard accessories and the optional accessories listed in this section are for the benchtop mainframe Refer to the Replaceable Parts List for replaceable parts that are specific to the benchtop controller Standard Accessories The benchtop mainframe comes standard with the accessories listed in Table 10 1 Table 10 1 Standard accessories Accessory Part number 102 key Windows 95 Keyboard US PS2 mini DIN 119 5193 00 Tek Mouse 3 button PS2 mini DIN 119 4330 01 Dual wide Slot Panel Fillers 5 333 4206 00 Single wide Slot Panel Filler 333 4205 00 SMB to BNC cable 2 P6041 Female to F emale BNC 103 0028 00 Used for mainframe diagnostics Printer Adapter Cable 3 feet 012 1512 00 Windows 95 Package Microsoft software and manual Not applicable QAP lus WIN SW 063 2506 00 TLA System S oftware 063 1967 00 TLA 700 Application S oftware 063 1967 00 TLA 700 Application S oftware Update Kit 020 3001 XX J umper with pull tab 131 4356 00 used for flashing module FW TLA 700 User Manual 070 9775 00 TLA 700 Installation Manual 070 9774 00 Certificate of Traceable Calibration NA TLA 711 Color Benchtop Controller Service Manual 10 1 Repl
6. 1365 01 3 5 214 4762 00 6 367 0484 00 7 334 9189 00 8 367 0489 00 9 334 9236 00 10 Order by Mfr Part Number 11 Order by Mfr Part Number 12 Order by Mfr Part Number 13 Order by Mfr Part Number 14 Order by Mfr Part Number 15 119 5528 01 B010100 B010285 15 119 5677 00 B010286 16 Order by Mfr Part Number Order by Mfr Part Number 063 2895 XX 119 4330 02 119 5193 00 159 0379 00 10 6 Qty Name and Description SHLD GSKT ELEC SYMETRICAL SLOTTED FINGER 0 350 W X 1 5 L RIVIT MTG SNAP IN RIVIT SPACING 1 5 IN SCREW MACHINE 4 40 X 0 250 PHILLIPS PNH SPRING CONICAL SPRING CONICAL TLA7L1 HANDLE EJ ECTOR INJ ECTOR EJ ECTOR ASSEMBLY TWO WIDE VXI W OUT KEYING SPRING LOADED PLASTIC 20 GL ARKER IDENT EJ ECTOR LABEL BOTTOM HANDLE INJ ECTOR EJ ECTOR ASSEMBLY TWO WIDE VXLWITH TTL KEYING SP RING LOADED PLASTIC 1096 ARKER IDENT MKD TOP INJ ECTOR EJ ECTOR LABEL CONNECTOR SUB MINIATURE LPT SERIAL PORT CONNECTOR 9 PIN RS 232 MALE CONNECTOR 15 PIN SVGA OUTPUT A CABLE HARNESS PELTOLA TO SMB SET OF FOUR CONNECTOR PELTOLA TO SMB FLOPPY DISK DRIVE 3 5 INCH 1 44 MBYTE FLOPPY DISK DRIVE 3 5 INCH 1 44 MBYTE CONNECTOR MINIATURE DIN KEYBOARD IC REAL TIME CLOCK WITH BATTERY BACKUP SOFTWARE PACKAGE FLASH BIOS PART OF 020 3001 XX TEK MOUSE 3 BUTTON PS2 MINI DIN KEYBOARD ASSY WINDOWS 95 SOLUTION KEYBOARD WITH 4 PIN MINI DIN CONNECTOR FUSE CARTRIDGE
7. 5 GND 6 DSR 7 RTS 8 CTS 9 Ring Indicator TLA 711 Color Benchtop Controller Service Manual Operating Information LPT Connector The LPT port is a parallel printer port This parallel printer port supports standard Centronics mode Enhanced Parallel Port EPP or Microsoft high speed mode ECP and utilizes a 36 pin high density Centronics compliant connector The LPT port is compliant with IEEE P1284 C D2 for bidirectional Parallel Peripheral Interface for Personal Computers style 1284 C See Table 2 3 for pin assignments Table 2 3 LPT connector pin assignments Pin number Pin function Pin number Pin function 1 BUSY 19 GND 2 SLCT 20 GND 3 ACK 21 GND 4 ERR 22 GND 5 PE 23 GND 6 DO 24 GND 7 D1 25 GND 8 D2 26 GND 9 D3 27 GND 10 D4 28 GND 11 D5 29 GND 12 D6 30 GND 13 D7 31 GND 14 INIT 32 GND 15 STB 33 GND 16 SLIN 34 GND 17 AFD 35 GND 18 HI 36 GND Note See IEEE specification P 1284 C for pin connection definitions for other modes Floppy Disk Drive benchtop controller has one standard 1 2 inch drive that supports 3 5 inch 1 44 MByte high density double sided floppy disks TLA 711 Color Benchtop Controller Service Manual Operating Information Hard Disk Drive Memory SIMMs The benchtop controller has one standard 2 5 inch IDE drive which interfaces directly to the controller via an Enhanced Integrated Device Electronics IDE extension of the PCI bus The hard disk
8. C Non operating no media in floppy disk drive 8 to 8096 relative humidity non condensing Maximum wet bulb temperature 40 C derated relative humidity to approximately 55 at 450 C Operating To 10 000 feet 3040 meters derated 1 C per 1000 feet 305 meters above 5000 feet 1524 meters altitude Non operating 40 000 feet 12190 meters TLA 711 Color Benchtop Controller Service Manual Specifications Table 1 7 lists the dynamic characteristics Table 1 7 Dynamic characteristics Characteristic Description Random Vibration Operating Operating and non operating 0 27 grms total from 5 Hz to 500 Hz 10 minutes each axis 3 axes 30 minutes total Profile 0 00015 g2 Hz 5 350 Hz 0 3dB octave slope 100 200 Hz 0 000105 g2 Hz Non operating 2 28 grms total from 5 Hz to 500 Hz 10 minutes each axis 3 axes 30 minutes total Profile 0 0175 g2 Hz 5 100Hz 0 3dB octave slope 100 200 Hz 0 00875g2 Hz 200 350 Hz 0 3dB octave slope 350 500 Hz 0 006132 g2 Hz TLA 711 Color Benchtop Controller Service Manual 1 9 Specifications 1 10 TLA 711 Color Benchtop Controller Service Manual Ep d S Certifications and Compliances Table 1 8 Certifications and compliances EC Declaration of Conformity EMC Communities EN 55011 EN 50081 1 Emissions EN 60555 2 EN 50082 1 Immunity IEC 801 2 IEC 801 3 IEC 801 4 IEC 801 5 TLA 711 Color Benchtop Control
9. Module 6 27 BIOS Error Messages esce vcn ee SURE th es 6 35 Adjustment After nenn 6 41 Repackaging Instructions 6 43 Options ODtODS eec ms tae m coe Ie eee A muet Ha ates 7 1 Electrical Parts List Electrical Parts List sen ep ces hale BA hae dp a RR RO OR 8 1 Diagrams Controller Board Block Diagram 9 1 Adapter Board Block 8 9 2 Replaceable Mechanical Parts Standard Accessories y ee 10 1 Optional Accessories lisse 10 2 Parts Ordering Information 8 5 10 2 Using the Replaceable Parts List 10 4 ii TLA 711 Color Benchtop Controller Service Manual Table of Contents List of Figures Figure 2 1 Front view of the benchtop controller 2 2 Figure 2 2 Typical system window 2 7 Figure 6 1 Removal and installation of the ejectors 6 9 Figure 6 2 Removal and installation of the left side cover and rear pan l na ren en Ren een n 6 10 Figure 6 3 Seating the cover on the chassis 6 11 Figure 6 4 Removal and installation of the front panel hardware 6 13 Figure 6 5 Subassembly to chassis housing view 6 14 Figure 6 6 R
10. Service Center Corroded solder on leads or terminals Semiconductors Loosely inserted in sockets Firmly seatloose semiconductors Distorted pins Remove devices that have distorted pins Carefully straighten pins as required to fit the socket and reinsert firmly Ensure that straightening action does not crack pins causing them to break off Wiring and cables Loose plugs or connectors Burned broken or frayed wiring Firmly seat connectors Repair or replace parts with defective wires or cables Dents deformations and damaged hardware Chassis Straighten repair or replace defective hardware CAUTION To prevent damage from electrical arcing ensure that circuit boards and components are dry before applying power to the benchtop controller TLA 711 Color Benchtop Controller Service Manual Maintenance Interior Cleaning Use a dry low velocity stream of air to clean the interior of the benchtop Procedure controller Use a soft bristle brush for cleaning around components If you must use a liquid for minor interior cleaning use a 75 isopropyl alcohol solution and rinse with deionized or distilled water You will need a 3 5 inch floppy disk drive head cleaning kit for routine maintenance of the floppy disk drive The routine maintenance and cleaning schedules will depend upon usage A basic monthly routine maintenance is as follows m Clean the exterior face of the floppy disk drive wi
11. adapter board Refer to Figure 6 7 and follow these steps 1 Disconnect the two ribbon cables from the component side of the controller board Note the location of the ribbon cables for reassembly 2 Remove the five screws that secure the controller board to the adapter board 3 Squeeze the two sides of the standoff located in the center of the controller board to unlatch the standoff while separating the two boards There will be some mechanical resistance felt from the interconnections between the two boards Table 6 4 lists the four SMB connector signal wires and their color code identifications Refer to Figure 6 7 for the correct location of each SMB connector Table 6 4 Signal wire identification Signal wire color Signal identification White White Brown stripe White Red stripe White Orange stripe SYSTEM TRIG IN SYSTEM TRIG OUT EXTERNAL SIG IN EXTERNAL SIG OUT To remove the hard disk drive refer to Figure 6 8 and follow these steps 1 Remove the four screws securing the hard disk drive to the solder side of the adapter board 2 Carefully slide the hard disk drive away from the hard disk drive connector TLA 711 Color Benchtop Controller Service Manual 6 17 Maintenance Squeeze ms Remove screws 5 to remove Disconnect connectors 4 P NN Disconnect ribbon cables 2 Figure 6 7 Controller board and adapter board interconne
12. antistatic wrist strap while handling these circuit boards Perform service of static sen sitive circuit boards only at a static free work station 4 Nothing capable of generating or holding a static charge should be allowed on the work station surface 5 Handle circuit boards by the edges when possible 6 Do not slide the circuit boards over any surface 7 Avoid handling circuit boards in areas that have a floor or work surface covering capable of generating a static charge WARNING To avoid electric shock always power off the chassis and disconnect the power cord before cleaning or servicing the chassis Inspection and Cleaning The benchtop controller is inspected mechanically and electrically before shipment It should be free of marks or scratches and should meet or exceed all electrical specifications To confirm this inspect for physical damage incurred during transit Retain the packaging in case shipment for repair is necessary If there is damage or deficiency contact your local Tektronix representative TLA 711 Color Benchtop Controller Service Manual Maintenance Exterior Inspection AN Exterior Cleaning Procedure Cleaning procedures consist of exterior and interior cleaning Periodic cleaning reduces instrument breakdown and increases reliability Clean the benchtop controller as needed based on your operating environment Inspect the outside of the benchtop controller for damage wear and miss
13. be not fully inserted make sure the front of the benchtop controller is flush with front panel Power off the benchtop chassis and reseatthe benchtop controller Follow the troubleshooting procedure and primary troubleshooting tree Benchtop chassis or benchtop controller failure refer to the troubleshooting procedure in this manual for the benchtop controller refer to the TLA 711 Benchtop Chassis Service Manualfor troubleshooting procedures for the benchtop chassis Monitor does not power on Benchtop controller appears to have no power Verify monitor power cord is plugged in Failed fuse Monitor failure Benchtop controller may not be not fully inserted make sure the front of the benchtop controller is flush with front panel Power off the benchtop chassis and reseatthe benchtop controller Memory SIMMs incorrectly installed missing or defective Defective controller board or adapter board Benchtop controller power connector loose or defective Monitor display is blank no raster TLA 711 Color Benchtop Controller Service Manual Monitor SVGA cable not connected or defective External monitor controls brightness turned down Monitor defective 6 25 Troubleshooting Table 6 6 Failure symptoms and possible causes cont Symptom Possible cause s Modules not recognized m Module firmware incompatible with mainframe software version Refer to the TLA 700 Series Installation Manual for softw
14. have been successfully accessed and resources have been allocated If ResMan32 encounters any errors such as an unsupported instrument or application module the resource manager will stop further communications and display information on why or at what point the instrument module was disabled TLA 711 Color Benchtop Controller Service Manual 6 33 Troubleshooting Resource Mgr 09 09 97 08 48 49 Auto Exit Off Identify Static Configure Devices Found a device at LA 1 Found a device at LA 2 Identify Dynamic Configure Devices Matching Devices to Slots match 1 1 to slot 1 match la 2 to slot 3 Setting VISA Attributes la 1 slot 1 device class 2 manf id Oxffd model code 0x7f4 addr spc 0 la 2 slot 3 device class 2 manf id Oxffd model code 0 7 1 addr 0 Setting VISA Address Maps A24 device la 1 starting address 200000x size 65536 A24 device la 2 starting address 210000x size 65536 Enabling Events amp Responses la 1 Int ID 1 assigned to IRQ 4 Enabling Events 16 32 124 125 127 la 1 Asynchronous Enable succeeded Responses are unsupported by this device la 2 Int ID 1 assigned to IRQ 4 Enabling Events 16 32 124 125 127 1 2 Asynchronous Enable succeeded Responses are unsupported by this device Begin Normal Operation slot 1 LA 1 started successfully slot 3 LA 2 started successfully VISA Data la_1 1 1 4093 2036 2 0 1 7 2097152 la_2 2 3 4093 2033 2 0 1 7 2162688 Figure 6 10 ResMan32 program
15. ixels Colors DDC1 640x480 256 yes 640x480 64K yes 640x480 16 8M no 800x600 256 yes 800x600 64K yes 1024x768 256 yes Mouse Port Front panel mounted PS2 compatible mouse port utilizing a mini DIN connector 1 2 TLA 711 Color Benchtop Controller Service Manual Specifications Table 1 1 Benchtop controller characteristics cont Characteristic Keyboard Port Description Front panel mounted P S2 compatible keyboard port utilizing a mini DIN connector Parallel Interface P ort LPT Parallel interface port supports standard Centronics mode Enhanced Parallel P ort EPP or Microsoft high speed mode ECP and utilizes a 36 pin high density connector Serial Interface Port COM SVGA Output P ort SVGA Type I and Il PC Card Port The serial port utilizing a 9 pin male sub D connector to support an RS232 serial port Compliant with EIA TIA 574 The SVGA port utilizing a 15 pin sub D SVGA connector Compliant with EIA RS 343A Standard Type and II PC compatible PC card slot Compliant with PCMCIA and JEDIA 4 1 Type I II and III PC Card Port Standard Type I Il and III PC compatible PC card slot Compliant with PCMCIA and JEDIA 4 1 Table 1 2 lists the benchtop controller mechanical characteristics Table 1 2 Benchtop controller mechanical characteristics Characteristic Weight Size Overall dimensions Height Width Depth Description 5 Ib 3 oz 2 34 kg Standard dual wide VXI C size enclosu
16. port supports the connection of an external standard keyboard PCMCIA PC Card Port The benchtop controller supports up to two industry standard Type I and Type PC Card slots The slots are compliant with PCMCIA Personal Computer Memory Card Industry Association 2 1 and JEIDA 4 1 The PC card s can be inserted in either slot or two cards can occupy both slots at the same time TLA 711 Color Benchtop Controller Service Manual 2 3 Operating Information 1 0 Ports 2 4 The PCMCIA PC card port supports an optional ethernet Network Interface Card NIC for network connectivity The benchtop controller has three I O Ports a SVGA OUT port a COM port and a LPT port Descriptions of the three ports follow SVGA OUT Connector The SVGA OUT port supports an industry standard SVGA color monitor The connector is a 15 pin sub D SVGA compliant connector See Table 2 1 for pin assignments Table 2 1 SVGA OUT connector pin assignments Pin number Pin function Pin number Pin function 1 RED 2 GRN 3 BLU 4 DDC DB2 5 GND 6 GND 7 GND 8 GND 9 KEY 10 GND 11 DDC DBO 12 DDC DB1 13 HSYNC 14 VSYNC 15 DDC DB3 COM Connector The COM port is an RS 232 serial port The connector is a 9 pin male sub D plug male pins The COM port is compliant to EIA TIA 574 See Table 2 2 for pin assignments Table 2 2 COM connector pin assignments Pin number Pin function Pin number Pin function 1 DCD 2 RXD 3 TXD 4 DTR
17. that can be performed on the benchtop controller This manual supports and contains all the information needed for periodic maintenance of the benchtop controller This manual also supports and contains information for corrective maintenance of this product m Supports isolation of faults to the failed circuit board or assembly level shown in the replaceable parts list of Chapter 10 m Supports removal and replacement of those boards or assemblies m Supports removal and replacement of fuse knobs chassis and other mechanical parts listed in the replaceable parts list This manual does not support component level fault isolation and replacement TLA 711 Color Benchtop Controller Service Manual xiii Introduction Service Offerings Warranty Repair Service Repair or Calibration Service Self Service xiv Tektronix provides service to cover repair under warranty as well as other services that are designed to meet your specific service needs Whether providing warranty repair service or any of the other services listed below Tektronix service technicians are well equipped to service the TLA 711 Color Benchtop Controller Tektronix technicians train on Tektronix products they have access to the latest information on improvements to the TLA 711 Color Benchtop Controller as well as the latest new product upgrades Services are provided at Tektronix Services Centers and on site at your facility depending on your location
18. the benchtop chassis The primary difference between the benchtop controller and a standard personal computer is the communications bus interface used to communicate with the instrument modules located in the benchtop chassis Some of the key features are Characteristics Tables Microsoft Windows 95 operating system Standard PC I O ports two PCMCIA PC card slots and a PC based processor architecture provides automatic connectivity to numerous off the shelf I O devices modem printers etc An external SVGA port capable of driving large high resolution external monitors Easy user configurability Precision clock V XIbus trigger line and event signaling between the benchtop controller and instrument modules supports real time triggering sequencing and time correlation of events The benchtop controller is compatible with international power standards meets international safety and EMC requirements and tested to rugged environmental standards This section contains the specifications and characteristics for the benchtop controller All specifications and characteristics are warranted unless noted typical Typical characteristics describe typical or average performance and provide useful reference information Specifications marked with the symbol TLA 711 Color Benchtop Controller Service Manual 1 1 Specifications are checked in the TLA 700 Series Performance Verification and Adjustment Procedures Technical Refere
19. trouble shooting the benchtop controller Eliminating the DSO module as a fault source when trouble shooting the benchtop controller None The TLA 7QS Technical Reference Manual Provides service information and technical information for the TLA QuickStart Training board Servicing the TLA Quickstart Training board only TLA 711 Color Benchtop Controller Service Manual vii Preface Contacting Tektronix Product For application oriented questions about a Tektronix measure Support ment product call toll free in North America 1 800 TEK WIDE 1 800 835 9433 ext 2400 6 00 a m 5 00 p m Pacific time Or contact us by e mail tm app supp tek com For product support outside of North America contact your local Tektronix distributor or sales office Service Contact your local Tektronix distributor or sales office Or visit Support our web site for a listing of worldwide service locations http www tek com For other In North America information 1 800 TEK WIDE 1 800 835 9433 An operator will direct your call To write us Tektronix Inc P O Box 1000 Wilsonville OR 97070 1000 viii TLA 711 Color Benchtop Controller Service Manual Kar General Safety Summary Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it To avoid potential hazards use this product only as specified Only qualified personnel should per
20. 0 TLA 711 Color Benchtop Controller Service Manual Maintenance Removal To remove the front panel hardware refer to Figure 6 4 and Figure 6 5 and follow these steps standoffs 4 q Remove screws 2 Figure 6 4 Removal and installation of the front panel hardware 1 Remove the four standoffs from the SVGA OUT and COM connectors Remove the two screws from the LPT connector Remove the two flat head screws located to the right of the PC Card slot DO NOT remove the nuts on the SMB connectors at this time Disconnect the 8 pin power cable located at the rear of the module Sx de Gp e Remove the six screws that secure the subassembly to the chassis TLA 711 Color Benchtop Controller Service Manual 6 13 Maintenance Remove screws 6 Chassis Figure 6 5 Subassembly to chassis housing view CAUTION The subassembly is attached to the chassis by the four SMB connector cable assemblies Use care when lifting the subassembly out 7 Carefully lift the subassembly part way out of the chassis 8 Carefully turn the subassembly over and disconnect the four SMB connectors on the controller board See Figure 6 7 and Table 6 4 for the color code placement of the four SMB cable assemblies 9 Passthe connector assembly wires through the space between the controller board and the adapter board to remove the subassembly from the chassis Installation install the subassembly int
21. 1 Color Benchtop Controller Service Manual Troubleshooting Table 6 8 Command line options for ResMan32 Option Description a A 0 0 ResMan32 will not close the text window after executing and displaying the results the major functions default p P ResMan32 will not execute the mainframe power on self test diagnostics default v V ResMan32 records the resource manager actions in the text window in a short form or nonverbose mode a A o 0 ResMan32 will terminate the tests and display the resultant action information in the text window p P ResMan32 will perform the mainframe power on self test diagnostics V ResMan32 records all actions in a text window in the verbose mode default T ResMan32 will not display the text window and the tests will terminate after executing regardless of the error conditions m M ResMan32 displays in a minimized window To run ResMan32 perform the following steps 1 2 Quit the TLA 700 application and any other applications on the desktop Click on the Window 95 Start button and select Run In the dialog box enter the following path C Program Files TLA 700 System ResMan32 exe Click on OK The ResMan32 program will check all of the installed modules and their address locations The program will print out data similar to that in Figure 6 10 on page 6 34 In this example the mainframe has two logic analyzer modules installed and both modules
22. 20A 250V 5 SEC MIN 200 0 25 X 1 25 UL REC 326020 Mfr Code TK2647 80009 8X345 80009 80009 80009 80009 OLOL7 01017 01017 01017 01017 NA NA 01017 01017 80009 80009 75915 Mfr Part Number 0493 0069 01 ORDER BY DESCRIPTION ORDER BY DESCRIPTION 367 0484 00 334918900 367 0489 00 334923600 40 0272 01 40 0019 00 40 0030 00 44 0162 01 40 0388 00 NA NA 40 0049 00 74 0192 00 ORDER BY DESCRIPTION 119 5193 00 326 020 TLA 711 Color Benchtop Controller Service Manual Replaceable Mechanical Parts Replaceable parts list Cont Fig amp Index Number Serial No Discont d Serial No Effective Tektronix Part Number 159 0381 00 063 1967 00 070 9773 XX 070 9775 XX 070 9774 XX 161 0066 09 161 0066 10 161 0066 11 161 0066 12 161 0154 00 119 5510 00 119 5430 00 119 5422 00 070 9773 XX 070 9776 XX 070 9771 XX 070 9778 XX 070 9779 XX 070 9780 XX Qty and Description FUSE CARTRIDGE 5 X 20 MM 6 3A 250V FAST BLOW HIGH BREAKING CAPACITY UL REC SEMKO SOFTWARE PACKAGE APOLLO SYSTEM SOFTWARE 3 5 FLOPPY 1 44 MEG MANUAL TECH SERVICE TLA711 BENCHTOP CHASSIS MANUAL TECH USER TLA 700 SERIES LOGIC ANALYZER DP MANUAL TECH TECHNICAL TLA 700 SERIES LOGIC ANALYZER INSTALLATION MANUAL OPTIONAL ACCESSORIES CA ASSY PWR 3 0 75MM SQ 250V 10A
23. 711 Color Benchtop Controller Service Manual 6 23 Troubleshooting Required Documents NOTE The controller board and the adapter board are not replaceable parts on their own If there is a failure of either the controller board or the adapter board return the entire benchtop controller to a Tektronix Service Center for module exchange Other TLA 700 manuals may be required to help you isolate faults other manuals and other sections in this manual contain instructions you will need to complete repairs after locating a faulty part Refer to Table 6 5 for a list of required documentation Table 6 5 Required documentation Manual or Section TLA 711 Color Benchtop Chassis Service Manual TLA 700 Series Logic Analyzer Performance Verification and Adjustment Procedures Technical Reference Purpose To eliminate benchtop chassis as problem source To perform periodic verification and calibration or to check and adjust after module or replaceable part replacement TLA 700 Series Logic Analyzer Installation Manual Removal and Replacement Instructions in this manual Replaceable Parts List in this manual To remove and reinstall modules in the benchtop chassis To reinstall Windows95 or TLA 700 Software when required To remove and reinstall failed replaceable parts To order replaceable parts Update the BIOS in this manual To update the BIOS For a list of all manuals available for the
24. 99 INCH STR IEC320 RCPT EUROPEAN CA ASSY PWR 3 1 0 MM SQ 250V 10A 2 5 METER STR IEC320 RCPT X 13A FUSED UK PLUG 13A FUSE UNI ASSY PWR 3 1 0MM SQ 250V 10A 2 5 METER STR IEC320 RCPT AUSTRALIA CA ASSY PWR 3 18 AWG 250V 10A 98 INCH STR IEC320 RCPT X NEMA 6 15P US CA ASSY PWR 3 1 0MM SQ 250V 10A 2 5 METER STR IEC320 RCPT SWISS LAN PC CARD ETHERNET PCMCIA ADAPTER W CE MARK 3COM ETHERLINK Ill LAN PC CARD 10 BASE T amp 1 OPTION 1A ONLY DISPLAY MONITOR 17 INCH COLOR 30 86KHZ MULTI SYNC 0 27MM DOT PITCH FLAT CRT PWR SAVING OPTION 1M ONLY DISPLAY MONITOR 21INCH COLOR MULTI SYNC MONITOR 30 95 KHZ OPTION 2M ONLY MANUAL TECH SERVICE TLA711 BENCH TOP CHASSIS DP MANUAL TECH TECHNICAL REFERENCE TLA700 SERIES PERFORMANCE VERIFICATION AND ADJ USTMENT DP MANUAL TECH SERVICE TLA704 PORTABLE MAINFRAME DP MANUAL TECH SERVICE TLA711 BENCHTOP CONTROLLER DP MANUAL TECH SERVICE TLA7LX TLA7MX SERIES LOGIC ANALYZER MODULE DP MANUAL TECH SERVICE TLA7D1 TLA7E1 DIGITIZING OSCILLOSCOPE MODULE DP TLA 711 Color Benchtop Controller Service Manual Mfr Code 71400 80009 80009 80009 80009 2W733 TK2541 80126 53109 5F520 02035 80009 80009 80009 80009 80009 80009 80009 80009 Mfr Part Number GDA 6 3 063 1967 00 070 9773 XX 070 9775 070 9774 XX ORDER BY DESCRIPTION ORDER BY DESCRIPTION ORDER BY DESCRIPTION ORDER BY DE
25. E UNIT 4 16748 SW 72ND AVE 3000 LEWIS amp CLARK HWY SUITE 2 UNIT H 2682 W COYLE AVE TLA 711 Color Benchtop Controller Service Manual City State Zip Code TINLEY PARK IL 60477 3048 WESTFIELD PA 16950 TUALATIN OR 97062 PORTLAND OR 97214 4657 HILLSBORO OR 97124 6474 HILLSBORO OR 97124 SANTA ANNA CA 92704 SANTA CLARA CA 95052 8145 EDEN PRAIRIE MN 55344 FRANKLIN IN 46131 CHICAGO IL 60656 4548 RICHMOND IN 47374 NEWPORT RI 02840 MONTEBELLO CA 90640 6537 NUTLEY NJ 07110 1303 ST PAUL MN 55144 1000 OSKALOOSA IA 52577 0115 REDMOND WA 98052 8300 SAN DIEGO CA 92121 SCOTTSDALE AZ 85260 ST LOUIS MO 63178 DES PLAINES IL 60016 3049 VANCOUVER WA 98662 BEAVERTON OR 97077 0001 GARDENA CA 90247 4203 LAKE OSWEGO OR 97035 SOMERSET NJ 08873 PORTLAND OR 97224 VANCOUVER WA 98661 ELK GROVE VILLAGE IL 60007 10 5 Replaceable Mechanical Parts There are three replaceable part listings The first list contains replaceable parts and accessories common to both the MIN and MAX configurations as well as the benchtop mainframe The second replaceable part list contains parts that are specific to the MIN configuration The third replaceable part list contains parts that are specific to the MAX configuration Replaceable Part List Replaceable parts list Fig amp Index Tektronix Serial No Serial No Number Number Effective Discont d 10 1 1 348
26. Follow the procedure beginning on page 6 10 to remove the left side cover and rear panel 5 Follow the procedures beginning on page 6 12 to remove the benchtop controller subassembly 6 Place a shorting jumper at jumper position H2 pins one and three Refer to Figure 6 11 for the jumper placement The BIOS jumper does not need to be removed after the BIOS is updated umper Figure 6 11 Controller board and adapter board interconnection 6 38 TLA 711 Color Benchtop Controller Service Manual Troubleshooting After installing the BIOS jumper reassemble the controller module Reinstall the controller in the mainframe and reconnect all connectors removed earlier Reconnect the power cord to the benchtop chassis Set Up And Update the The new BIOS requires you to change CMOS BIOS settings This only has to BIOS be done once To change the CMOS BIOS settings follow these steps 1 Uu ue Ger Insert the BIOS software floppy disk into the disk drive Power the instrument on The floppy disk is a bootable floppy At the gt prompt type phlash and press the Return key When the install program completes press any key at the prompt Remove the floppy disk from the floppy disk drive Configure the Perform the following steps to configure the BIOS CMOS setup You may want Setup and Complete the refer to the TLA 700 Series Installation Manual for a complete list of the Setup parame
27. ION 039 0039 02 039 0039 03 B010528 1 BENCHTOP CONTROLLER ASSY MAX CONFIGURATION 039 0039 03 2 119 5607 00 1 HARD DISK DRIVE 2 16 GBYTE NA NA 4 156 7503 00 2 IC MEMORY CMOS DRAM 4MEG X 32 60NS EDO 5VOLT 6Y440 MT8D432G 6X MT8D432G 6X 72 PIN SIMM GOLD PLATED For a list of standard and optional accessories refer to page 10 1 For a list of options refer to chapter seven Options 10 8 TLA 711 Color Benchtop Controller Service Manual Replaceable Mechanical Parts Figure 10 1 Benchtop controller exploded view TLA 711 Color Benchtop Controller Service Manual 10 9 Replaceable Mechanical Parts 10 10 TLA 711 Color Benchtop Controller Service Manual
28. LA 711 Color Benchtop Controller Service Manual 2 1 Operating Information LED Indicators benchtop controller has three LED indicators located on the front panel Figure 2 1 shows the front panel with the location of the LED indicators and front panel connectors BENCHTOP CONTROLLER RUN Indicator SYSTEM FAIL Indicator TEST Indicator m PCMCIA PC Cards 2 Floppy drive WU E LN svea OUT port muse SYSTEM TRIG IN eee COM port SYSTEM TRIG OUT 1 EXTERNAL SIG IN Kwa EXTERNAL SIG 0UT m Figure 2 1 Front view of the benchtop controller RUN Indicator A green LED that lights when the hard disk drive is accessing data SYSTEM FAIL Indicator A red LED lights when a SYSFAIL condition exists on the communications bus TEST Indicator A yellow indicator lights when the benchtop controller is executing a Power On Self Test POST diagnostic test sequence 2 2 TLA 711 Color Benchtop Controller Service Manual Operating Information Test OSMBs The benchtop controller has four test I O Sub Miniature Bayonet SMB connectors System trigger input system trigger output external signal input and external signal output SYSTEM TRIG IN Connector The system trigger input is a T
29. Online Help The TLA 711 Color Benchtop Chassis Service Manual The TLA 7Lx TLA 7Mx Logic Analyzer Service Manual The TLA 7DX TLA 7Ex Digitizing Oscillo scope Service Manual The TLA 7QS Training Manual Description Provides the basic installation instructions forthe TLA 700 Series Logic Analyzer Provides performance verification certifica tion and adjustment procedures for the TLA 700 Series Logic Analyzer Provides operating information on the TLA 700 Series Logic Analyzer Provides service information for the color benchtop chassis Provides service information for the logic analyzer modules Provides service information for the digitizing oscilloscope modules Provides examples of using the TLA QuickStarttraining board with TLA 700 Series Logic Analyzers Service Use Installation and removal of DSO Logic Analyzer and Benchtop Controller modules Reinstallation of Windows95 and the TLA 700 software and firmware Replacing individual podlet cables in the logic analyzer probes Reformatting the hard disk drive Performing periodic or after repair functional or performance verifications calibrations certifications Performing periodic or after repair adjustment Augments operating information found in chapter 2 of this manual Eliminating the color benchtop chassis as a fault source when trouble shooting the benchtop controller Eliminating the logic analyzer module as a fault source when
30. SCRIPTION 86515030 3C589 119 5430 00 119 5422 00 070 9773 070 9776 XX 070 9771 XX 070 9778 XX 070 9779 XX 070 9780 XX 10 7 Replaceable Mechanical Parts Replaceable parts list MIN configuration specific dcs Tektronix Serial No Serial No Mfr Mfr Part Number Part Number Effective Discontd Qty amp Description Code Number 10 1 039 0032 00 B010100 B010285 1 BENCHTOP CONTROLLER ASSY MIN CONFIGURATION 039 0032 00 039 0032 01 B010286 B010489 1 BENCHTOP CONTROLLER ASSY MIN CONFIGURATION 039 0032 01 039 0032 02 B010490 B010529 1 BENCHTOP CONTROLLER ASSY MIN CONFIGURATION 039 0032 02 039 0032 03 B010530 1 BENCHTOP CONTROLLER ASSY MIN CONFIGURATION 039 0032 03 2 119 5588 00 B010100 B010489 1 HARD DISK DRIVE 840 MBYTE NA NA 2 119 5683 00 B010490 1 HARD DISK DRIVE 1 4 GBYTE NA NA 4 156 7501 00 2 IC MEMORY CMOS DRAM 2MEG X 32 60NS EDO 5 VOLT 6Y440 ST1322004A 60G ST1322004A 60G 72 PIN SIMM GOLD PLATED Replaceable parts list MAX configuration specific Option 1S As Tektronix Serial No Serial No Mfr Mfr Part Number Number Effective Discontd Qty Name amp Description Code Number 10 1 039 0039 00 B010100 B010285 1 BENCHTOP CONTROLLER ASSY MAX CONFIGURATION 039 0039 00 039 0039 01 B010286 B010489 1 BENCHTOP CONTROLLER ASSY MAX CONFIGURATION 039 0039 01 039 0039 02 B010490 B010527 1 BENCHTOP CONTROLLER ASSY MAX CONFIGURAT
31. Service Manual Tektronix TLA 711 Color Benchtop Controller 070 9778 03 C Service Manual Tektronix TLA 711 Color Benchtop Controller 070 9778 03 This document supports module firmware version 1 00 and above Warning The servicing instructions are for use by qualified personnel only To avoid personal injury do not perform any servicing unless you are qualified to do so Refer to all safety summaries prior to performing service C Copyright Tektronix Inc rights reserved Tektronix products are covered by U S and foreign patents issued and pending Information in this publication supercedes that in all previously published material Specifications and price change privileges reserved Printed in the U S A Tektronix Inc Box 1000 Wilsonville OR 97070 1000 TEKTRONIX and TEK are registered trademarks of Tektronix Inc MagniVu and PowerFlex are registered trademarks of Tektronix Inc WARRANTY Tektronix warrants that the products that it manufactures and sells will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment If a product proves defective during this warranty period Tektronix at its option either will repair the defective product without charge for parts and labor or will provide a replacement in exchange for the defective product In order to obtain service under this warranty Customer must notify Tektronix of t
32. TICULAR PURPOSE TEKTRONIX RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES TEKTRONIX SERVICE OPTIONS Tektronix offers the following service options These options are modular flexible and easy to order with your instru ment Designed to ease installation and start up to support tracking of calibration to requirements of ISO9000 and to provide for extended repair coverage these options help fix your long term maintenance costs and eliminate un planned expenditures And these options can be converted from service at Tektronix service depots to service on site see Option 53 which helps keep downtime to a minimum Product installation service Option IN Provides initial installation of the product and familiarizes new users with some of its opera tion features Three years of calibration services Option C3 Provides initial Certification on delivery plus two more annual calibrations from your ser vice center Test data Option D3 Provides test data on delivery and when annu al calibration services are provided three to tal requires Option C3 Three years repair coverage Option R3 Provides three years of repair coverage for the ins
33. TK2469 TK2541 Manufacturer PANDUIT CORP ELECTRI CORD MFG CO INC DELTA ENGINEERING amp MFG CO STAUFFER SUPPLY CO NORTH STAR NAMEPLATE INC RADISYS CORPORATION TOTAL TECHNOLOGIES LTD 3COM CORPORATION ZYTEC CORP BERG ELECTRONICS INC METHODE ELECTRONICS INC BELDEN WIRE amp CABLE COMPANY PAPST MECHATRONIC CORP TEAC AMERICA INC ACCURATE SCREW MACHINE CO 3M COMPANY PANEL COMPONENTS CORP MICROSOFT CORPORATION ELECTRONIC SOLUTIONS NKK SWITCH BUSSMANN LITTELFUSE INC KASO PLASTICS INC TEKTRONIX INC PACIFIC ELECTRICORD CO NORTHWEST SPRING MFG CO FELLER U S CORPORATION NORTHWEST RUBBER EXTRUDERS INC UNITREK CORPORATION AMERICOR ELECTRONICS LTD Address 17303 RIDGELAND AVE 312 EAST MAIN STREET 19500 SW TETON 810 SE SHERMAN 5750 NE MOORE COURT 5445 NE DAWSON CREEK DRIVE 2110S ANNE ST 5353 BETSY ROSS DRIVE 7575 MARKET PLACE DR BERG ELECTRONICS RF COAXIAL DIV 2100 EARLYWOOD DR PO BOX 547 BACKPLAIN DIVISION 7444 WEST WILSON AVE 2200 US HWY 27 SOUTH PO BOX 1980 AQUIDNECK INDUSTRIAL PARK 7133 TELEGRAPH RD PO BOX 750 19 BALTIMORE ST INDUSTRIAL TAPE DIVISION 3M CENTER PO BOX 115 ONE MICROSOFT WAY DEPARTMENT 101 6790 FLANDERS DR NIHON KAIHEIKA IND CO LTD 7850 E GELDING DRIVE DIVISION COOPER INDUSTRIES INC PO BOX 14460 800 E NORTHWEST HWY 11013 A NE 39TH 14150 SW KARL BRAUN DR PO BOX 500 747 WEST REDONDO BEACH PO BOX 10 5858 WILLOW LANE 72 VERONICA AV
34. TL compatible signal input that is user definable in software The system trigger input utilizes an SMB connector Refer to the TLA 700 Series User Manual for additional information SYSTEM TRIG OUT Connector The system trigger output is a TTL compatible output signal that is user definable in software The system trigger output utilizes an SMB connector Refer to the TLA 700 Series User Manual for additional information EXTERNAL SIG IN Connector The external signal Input is a TTL compatible input signal that is user definable in software The external signal Input utilizes an SMB connector The system trigger input is user definable in software Refer to the TLA 700 Series User Manual for additional information EXTERNAL SIG OUT Connector The external signal output is a TTL compatible output signal that is user definable in software The system trigger output utilizes an SMB connector Refer to the TLA 700 Series User Manual for additional information Mouse and Keyboard The benchtop controller has two PS2 compliant mini DIN connectors One Connectors connector supports an external mouse and the other connector supports an external keyboard Descriptions of the two ports follow MOUSE Connector The mouse connector is a standard PS2 compliant connector The mouse port supports the connection of an external standard mouse or pointing device KEYBOARD Connector The keyboard connector is a standard PS2 compliant connector The keyboard
35. TLA 700 Logic Analyzer see Related Manuals on page vii of the Preface to this manual Check for Common Problems Use Table 6 6 to quickly isolate possible failures Table 6 6 lists problems related to the benchtop controller and possible causes This list is not exhaustive but it may help you eliminate a problem that are quick to fix such as a blown 6 24 fuse or loose cable TLA 711 Color Benchtop Controller Service Manual Troubleshooting Table 6 6 Failure symptoms and possible causes Symptom Mainframe does not power on Benchtop controller fails to boot up Benchtop controller not operating Module s not recognized SYSTEM FAIL indicator is red Possible cause s Power connection faulty check or substitute the power cord Fuse blown check the line fuse on the benchtop chassis Benchtop chassis power supply failure refer to TLA 711 Benchtop Chassis Service Manualfor troubleshooting procedures Benchtop controller may not be not fully inserted make sure the front of the benchtop controller is flush with front panel Reseat the benchtop controller if necessary Benchtop chassis power supply failure refer to TLA 711 Benchtop Chassis Service Manualfor troubleshooting procedures Corrupted module firmware reinstall firmware R efer to Upgrading Module Firmware in the TLA 700 Series Installation Manual Refer to the appropriate module s service manual Benchtop controller may not
36. Tektronix warrants this product for one year from date of purchase Tektronix technicians provide warranty service at most Tektronix service locations worldwide The Tektronix product catalog lists all service locations worldwide The following services can be purchased to tailor repair and or calibration of the benchtop controller to fit your requirements At Depot Service Tektronix offers several standard priced adjustment calibra tion and repair services m A single repair and or adjustment m Calibrations using equipment and procedures that meet the traceability standards specific to the local area m Annual maintenance agreements that provide for repair of the benchtop controller Of these services the annual maintenance agreement offers a particularly cost effective approach to service for many owners of the benchtop controller Tektronix supports repair to the replaceable part level by providing module exchange For More Information Contact your local Tektronix service center or sales engineer for more information on any of the repair or adjustment services just described TLA 711 Color Benchtop Controller Service Manual Specifications This chapter provides a brief product description specifications and characteris tics of the TLA 711 Color Benchtop Controller Product Description The benchtop controller is a high performance personal computer based controller including graphics and I O support that installs in
37. aceable Mechanical Parts Optional Accessories Table 10 1 Standard accessories cont Accessory Part number Power Cord North American 120 V 60 Hz 13A 161 0213 00 Power Cord North American 120 V 60 Hz 15A 161 0218 00 Fuse 6 3A 159 0381 00 Fuse 20A 159 0379 00 TLA 711 Shipping List NA Tek Mouse Pad Order by description For a list of options refer to chapter seven Options You can also order the optional accessories listed in Table 10 2 Table 10 2 Optional Accessories Accessory Part number RS 232 Serial Interface Cable 012 1241 00 TLA 711 Benchtop Mainframe Rackmount Kit 020 2197 00 Parts Ordering Information 10 2 Replacement parts are available through your local Tektronix field office or representative Changes to Tektronix products are sometimes made to accommodate improved components as they become available and to give you the benefit of the latest improvements Therefore when ordering parts it is important to include the following information in your order Part number see Part Number Revision Level below m Instrument type or model number m Instrument serial number m Instrument modification number if applicable TLA 711 Color Benchtop Controller Service Manual Replaceable Mechanical Parts If you order a part that has been replaced with a different or improved part your local Tektronix field office or representative will contact you concerning any change in part n
38. are and module firmware update instructions m TLA 700 system problem Execute the internal resource manager program to determine if the mainframe recognizes any installed modules Refer to instructions on page 6 32 m Module may not be not fully inserted make sure the front of the module is flush with front panel Power off the benchtop chassis and reseat the module m Faulty module Refer to appropriate module service manual for further troubleshooting information BIOS error messages are m Referto the BIOS error message table Table 6 9 on page displayed 6 35 Eliminate Other Problem Sources Substitute a Good Module 6 26 This module is part of the TLA 700 Series Logic Analyzer which comprises modules and the benchtop chassis and in this case the benchtop controller The following procedures will help you eliminate the benchtop chassis and other modules as possible sources of the failure s before you troubleshoot the benchtop controller If you have available a known good controller perform the following procedure 1 Remove the suspect benchtop controller from the benchtop chassis The benchtop controller is a V XIbus slot zero form factor device First verify that the benchtop controller is installed in slot zero and one the benchtop controller is a dual wide module Install the known good benchtop controller in slot zero Power on the benchtop chassis and check for normal operation If the failure sym
39. ase2 Add LAN Package 1M Add 17 inch Monitor Add 17 color monitor includes 5 monitor cable C Same 15A power cord ordered with TLA 711 2M Add 21 inch Monitor Add 21 color monitor includes 5 monitor cable C Same 15A power cord ordered w TLA 711 1K Add LACART Add LACART TLA 711 Color Benchtop Controller Service Manual Options Table 7 1 Options Cont 7 2 Option Label Description Al Universal European 220 V 50 Hz 16A power cord power cord Delete standard power cord A2 UK power cord 240 V 50 Hz 13A power cord Delete standard power cord A3 Australian power cord 240 V 50 Hz 10A power cord 9 Delete standard power cord QP A4 North American power 240 V 60 Hz 15A power cord cord Delete standard power cord A5 Switzerland power cord 220 V 50 Hz 10A power cord Delete standard power cord 95 Add Cal Report Add Cal Test Data Report TLA 711 Color Benchtop Controller Service Manual Or Electrical Parts List Refer to the Mechanical Parts List chapter for descriptions of replaceable parts for the TLA 711 Color Benchtop Controller TLA 711 Color Benchtop Controller Service Manual 8 1 Replaceable Electrical Parts List 8 2 TLA 711 Color Benchtop Controller Service Manual gs IE Diagrams Controller Board Block Diagram The controller board is a personal computer PC controller utilizing standard Intel Pentium AT architecture The controller board has a PCI to PCMCIA PC card
40. asure voltages or signals within the benchtop controller Testing and adjustments might be required to correct some faults Under those circumstances you will need the test equipment listed in the TLA 700 Series Performance Verification and Adjustment Procedures manual The fault isolation procedure for the benchtop controller consists of following the the primary troubleshooting tree in Figure 6 9 If you are unable to identify any problems through the troubleshooting tree or through the diagnostic programs refer to Isolating System Problems beginning on page 6 32 for further troubleshooting information The benchtop controller diagnostics consist of the following tests m Benchtop controller power on BIOS test W Power on diagnostics m QAPlus WIN diagnostics m TLA 700 Mainframe Diagnostics Power on BIOS test On power up the benchtop controller automatically runs the power on BIOS test If the power on BIOS test detects a problem BIOS error s will be displayed The BIOS error messages are found in Table 6 9 on page 6 35 TLA 711 Color Benchtop Controller Service Manual 6 27 Troubleshooting 6 28 Power on Diagnostics The power on diagnostics check the basic functionality of the controller and mainframe at every power on If any failures occur at power on the screen displays the calibration and diagnostics property page Table 6 7 lists a subset of the power on tests Use the results of the tests to help you isola
41. ber Column name Description 1 Figure and Figure and index numbers in the exploded view illustrations Index Number 2 Tektronix Use this part number when ordering replacement parts from Part Number Tektronix 3and4 Serial Number Column 3 indicates the serial number at which the part was first effective Column 4 indicates the serial number at which the part was discontinued No entries in either column indicates the partis good for all serial numbers 5 Qty Quantity of parts used 6 Name and An item name is separated from the description by a Description colon Because of space limitations an item name may sometimes appear incomplete Use the U S Federal Catalog Handbook H6 1 for further item name identification 1 Mfr Code Manufacturer code 8 Mfr Part Number Manufacturer s or vendor s part number Abbreviations Abbreviations conform to American National Standard ANSI Y 1 1 1972 Mfr Code to Manufacturer The table titled Manufacturers Cross Index shows codes names and addresses of Cross Index manufacturers or vendors of components listed in the parts list 10 4 TLA 711 Color Benchtop Controller Service Manual Replaceable Mechanical Parts Manufacturers Cross Index Mfr Code 06383 0B445 0 9P4 0 01 0KB05 01017 OVF15 02035 1GM54 24931 26742 2W733 2W944 50356 51506 52152 5F520 60128 61081 63426 71400 15915 7X318 80009 80126 8X345 53109 TK2208
42. ction 6 18 TLA 711 Color Benchtop Controller Service Manual Maintenance Hard disk drive DM Floppy disk drive L lt A LED lights Remove screws 4 Keyboard Remove screws 3 Figure 6 8 Removal and installation of the disk drives Installation install a hard disk drive you will need a 0 Phillips head screwdriver Table 6 3 item 3 and a 1 Phillips head screwdriver Table 6 3 item 4 To install the hard disk drive refer to Figure 6 8 and Figure 6 7 follow these steps 1 Carefully align the pins with the socket on the back of the hard disk drive Gently slide the hard disk drive onto the hard disk drive connector Verify that all of the pins are fully engaged and that no pins are bent 2 Install the four screws to secure the hard disk drive to the adapter board 3 Connect the two ribbon cables to the component side of the controller board Note the location of the ribbon cables from the disassembly step TLA 711 Color Benchtop Controller Service Manual 6 19 Maintenance Floppy Disk Drive Removal 6 20 Install the five screws to secure the controller board to the adapter board Reassemble the subassembly Refer to the Installation section under Removing the Benchtop Controller Subassembly on page 6 12 Reinstall all TLA software For help on software installation refer to the TLA 700 Series Logic Analyzer Installati
43. ddress switches are set correctly Power off the mainframe and remove the modules Set the address switches to FF and reinstall the modules Verify that the modules do not have the flash programming jumper installed on the rear of the module Power off the mainframe and remove the modules Remove the jumper and reinstall the modules Try placing a suspected module in a different slot to verify slot dependency problems For example if you have a single module in slots 2 and 3 power off the mainframe move the module to slots 3 and 4 and try the tests again If the module works in the new location you have identified a faulty slot in the mainframe Check for bent or broken pins on the backplane of the mainframe Faulty module Replace the suspected faulty module with a known good module or contact your local Tektronix service center Incompatible module firmware and mainframe software versions Refer to the TLA 700 Series Installation Manual for software and module firmware update instructions Ensure that the CMOS Setup parameters are set correctly refer to Appen dix B of the TLA 700 Installation Manual for a list of the correct setups Check for computer viruses You can also execute the internal resource manager program ResMan32 exe to identify whether each of the installed modules are being identified in the mainframe slots Table 6 8 on page 6 33 lists some of the command line options for executing ResMan32 6 32 TLA 71
44. djustments of this product unless another person capable of rendering first aid and resuscitation is present Disconnect Power To avoid electric shock disconnect the main power by means of the power cord or if provided the power switch Use Care When Servicing With Power On Dangerous voltages or currents may exist in this product Disconnect power remove battery if applicable and disconnect test leads before removing protective panels soldering or replacing components To avoid electric shock do not touch exposed connections TLA 711 Color Benchtop Controller Service Manual xi Service Safety xii TLA 711 Color Benchtop Controller Service Manual Introduction Adjustment Interval Strategy for Servicing This manual contains information needed to properly service the benchtop controller This introduction contains information critical to safe and effective servicing of the benchtop controller To prevent personal injury or damage to the benchtop controller consider the following requirements before attempting service m The procedures in this manual should be performed only by a qualified service person m Read the General Safety Summary and Service Safety Summary found at the beginning of this manual m Read the Preface beginning on page v m Read Operating Information beginning on page 2 1 When using this manual for servicing be sure to follow all warnings cautions and notes There are no adjustments
45. drive is available in two configurations a minimum configuration and a maximum configuration The configurations offered are subject to frequent change due to the fast moving personal computer component environment The benchtop controller has allocations for two 72 pin EDO DRAM memory SIMMs The SIMMs must be loaded symmetricly in pairs two SIMM minimum 64 bits The SIMMs speed requirement is 60 ns minimum Memory requirements are 16 MByte minimum configuration or 32 MByte maximum configuration Operating System and Application Interface 2 6 The benchtop controller ships with the Windows 95 operating system factory installed Operations and capabilities when running on the benchtop controller are the same as with Windows 95 running on a high performance personal computer Windows Help is available from the Start menu of the Windows 95 Task Bar The Windows 95 software is included with the product See the software and the TLA 700 Series Installation Manual if you need to reinstall the Windows 95 application The benchtop controller also comes with the TLA Series software application that is configured at the factory to launch after the logic analyzer boots up and Windows 95 is running The TLA Series application is used to control data acquisition and processing by the logic analyzer The TLA Series application software is included with the product Refer to the TLA 700 Series Installation Manual if you need to reinstall the TLA Seri
46. ect Enter the BIOS Setup and verify the floppy disk drive type and size Run the QAPlus WIN diagnostic software to verify that all of the functions of the benchtop controller are functioning correctly TLA 711 Color Benchtop Controller Service Manual 6 21 Maintenance Soldered On Connectors Removal and Installation 6 22 Soldered on connectors are located internally on the subassemblies and mounted to the adapter board and the controller board Remove the subassembly from the enclosure then separate the two boards Refer to section on Removing the Benchtop Controller Subassembly on page 6 12 You will need a soldering iron Table 6 3 item 6 and solder wick or a solder removing tool Table 6 3 item 7 The following connectors are physically soldered on to the circuit board m Mouse and keyboard connectors soldered to the adapter board m SVGA OUT COM LPT connectors soldered to the controller board Removing soldered on components requires that a qualified service person is skilled in the servicing of through hole technology on printed circuit boards Every reasonable precaution shall be made by the service person to eliminate damage to the circuit board TLA 711 Color Benchtop Controller Service Manual a 1 Troubleshooting WARNING Before performing this or any other procedure in this manual read the General Safety Summary and Service Safety Summary found at the beginning of this manual Al
47. edures related to maintenance m The Operating Information chapter provides information on operating the benchtop controller in order to perform the maintenance procedures in this manual m The Theory of Operation chapter contains circuit and module descriptions m The Performance Verification chapter references the TLA 700 Series Logic Analyzer Performance Verification and Adjustment Procedures Technical Reference m The Diagrams chapter contains a block diagram of the benchtop controller m The Replaceable Mechanical Parts and Replaceable Electrical Parts chapters list all of the replaceable parts by part number Refer to the TLA 700 Series Installation Manual for software maintenance procedures for the benchtop controller TLA 711 Color Benchtop Controller Service Manual 6 1 Maintenance Preventing ESD A A When performing any service which requires internal access to the benchtop controller adhere to the following precautions to avoid damaging internal circuit boards and their components due to electrostatic discharge ESD CAUTION Static discharge can damage any semiconductor component in this benchtop controller 1 Minimize handling of static sensitive circuit boards 2 Transport and store static sensitive circuit boards in their static protected containers or on a metal rail Label any package that contains static sensitive boards 3 Discharge the static voltage from your body by wearing a grounded
48. emoval and installation of the memory SIMMs 6 16 Figure 6 7 Controller board and adapter board interconnection 6 18 Figure 6 8 Removal and installation of the disk drives 6 19 Figure 6 9 Primary troubleshooting 6 31 Figure 6 10 ResMan32 program output 6 34 Figure 6 11 Controller board and adapter board interconnection 6 38 Figure 9 1 Controller board block diagram 9 1 Figure 9 2 Adapter board block diagram 9 2 Figure 10 1 Benchtop controller exploded view 10 9 TLA 711 Color Benchtop Controller Service Manual iii Table of Contents List of Tables Table 1 1 Benchtop controller characteristics 1 2 Table 1 2 Benchtop controller mechanical characteristics 1 3 Table 1 3 Benchtop mainframes external signal interface characteristics ceesre a Seu Biota TUE EST vg 1 3 Table 1 4 Benchtop mainframes backplane interface Characteristics ol usos ie eh URS RE RS UE 1 5 Table 1 5 Electromagnetic compatibility EMC characteristics 1 8 Table 1 6 Atmospheric characteristics 1 8 Table 1 7 Dynamic characteristics eee 1 9 Table 1 8 Certifications and compliances 1 11 Table 2 1 SVGA OUT connector pin assignments 2 4 Table 2 2 COM connector pin assignments
49. eriod Output Levels Von VoL Output P rotection Intermodule Signal Line Bandwidth Accepts signals during valid acquisition periods via real time gating 0 to 5 Volt peak TTL compatible output via rear panel mounted BNC connectors portable mainframe or front panel mounted SMB connectors benchtop mainframe Active true low falling edge latched Outputs system trigger state during valid acquisition period resets system trigger output to false state between valid acquisitions 50 Ohm back terminated TTL compatible output 24 V into open circuit 22V into 50 Ohm to ground gt 0 7 V sinking 10 ma Short circuit protected to ground Minimum bandwidth up to which the intermodule signals are specified to operate correctly Signal l 2 ECLTRGO 1 50 MHz square wave minimum Signal3 4 TTLTRGO 1 10 MHz square wave minimum External Signal Output Source Selection TTL compatible outputs via rear panel mounted BNC connectors portable mainframe or front panel mounted SMB connectors benchtop mainframe Signal 1 2 3 4 or 10 MHz clock Output Modes Level Sensitive User definable Active true low or active true high Output Levels Von VoL 50 Ohm back terminated TTL output gt 4 V into open circuit 22V into 50 Ohm to ground lt 0 7 V sinking 10 ma 1 4 TLA 711 Color Benchtop Controller Service Manual Specifications Table 1 3 Benchtop mainframes external signal interface characte
50. es software application The topics that follow provide a brief overview of the TLA Series software application Refer to the online help and the TLA 700 Series Logic Analyzer User Manual for additional information TLA 711 Color Benchtop Controller Service Manual Operating Information System Window This window provides an overview of the entire logic analyzer Use this window to navigate through the logic analyzer Figure 2 2 shows an example of the system window HEJ System Efel Digital N Logic runs Oscilloscope Analyzer 90n oS T 90n S3 T OOff Setup Trig OOff Setup Trig LA 1 ps 7 Waveform 1 Listing 1 Figure 2 2 Typical system window The center of the system window displays icons which represent hardware modules installed in the logic analyzer The images are links to the other windows in the logic analyzer Trigger Window trigger windows provides access to the logic analyzer trigger hardware You can specify the data patterns that you want to acquire and how much data to acquire by defining the trigger setups in menus and dialogs Refer to the online help and the TLA 700 Series Logic Analyzer User Manual for additional information Listing Data Window listing data window displays acquired data as tabular text Each column of data represents one group of data or other logical data information such as timestamps Each row of data represents a different time that
51. et Damp Conditions Do Not Operate in an Explosive Atmosphere Keep Product Surfaces Clean and Dry Provide Proper Ventilation Refer to the manual s installation instructions for details on installing the product so it has proper ventilation TLA 711 Color Benchtop Controller Service Manual ix General Safety Summary Symbols and Terms A A Terms in this Manual These terms may appear in this manual WARNING Warning statements identify conditions or practices that could result in injury or loss of life CAUTION Caution statements identify conditions or practices that could result in damage to this product or other property Terms on the Product These terms may appear on the product DANGER indicates an injury hazard immediately accessible as you read the marking WARNING indicates an injury hazard not immediately accessible as you read the marking CAUTION indicates a hazard to property including the product Symbols on the Product The following symbols may appear on the product A AN m WARNING Protective Ground CAUTION Double High Voltage Earth Terminal Refer to Manual Insulated TLA 711 Color Benchtop Controller Service Manual F s Service Safety Summary Only qualified personnel should perform service procedures Read this Service Safety Summary and the General Safety Summary before performing any service procedures Do Not Service Alone Do not perform internal service or a
52. form service procedures While using this product you may need to access other parts of the system Read the General Safety Summary in other system manuals for warnings and cautions related to operating the system To Avoid Fire or Connect and Disconnect Properly Do not connect or disconnect probes or test Personal Injury leads while they are connected to a voltage source Ground the Product This product is indirectly grounded through the grounding conductor of the mainframe power cord To avoid electric shock the grounding conductor must be connected to earth ground Before making connections to the input or output terminals of the product ensure that the product is properly grounded Observe All Terminal Ratings To avoid fire or shock hazard observe all ratings and marking on the product Consult the product manual for further ratings information before making connections to the product Do not apply a potential to any terminal including the common terminal that exceeds the maximum rating of that terminal Do Not Operate Without Covers Do not operate this product with covers or panels removed Use Proper Fuse Use only the fuse type and rating specified for this product Avoid Exposed Circuitry Do not touch exposed connections and components when power is present Do Not Operate With Suspected Failures If you suspect there is damage to this product have it inspected by qualified service personnel Do Not Operate in W
53. gaps against the front and rear chassis flanges Make sure tab inserts into slot on rear of front panel Leave no vertical gap Figure 6 3 Seating the cover on the chassis 3 Secure the left side cover with the six T 9 Torx drive pan head screws removed from the top and bottom of the enclosure Tighten the screws to 4 in Ibs TLA 711 Color Benchtop Controller Service Manual 6 11 Maintenance 4 Replace the rear panel and secure with two T 9 Torx drive pan head screws Tighten the screws to 4 in Ibs Removing the Benchtop Controller Subassembly 6 12 Remove the subassembly from the enclosure to gain access to the internal parts such as the memory SIMMS hard disk drive and floppy disk drive Subassembly removal is a two part procedure First remove the front panel hardware to relieve mechanical stress on the soldered on connectors Second remove the subassembly from the enclosure NOTE Neither the subassembly nor the controller and adapter boards are replaceable individually If faults are isolated to the subassembly boards the entire benchtop controller must be returned to a Tektronix Service Center for repair You will need a T 9 Torx tip driver Table 6 3 item 1 a small blade screw driver Table 6 3 item 2 a 0 Phillips head screwdriver Table 6 3 item 3 a 1 Phillips head screwdriver Table 6 3 item 4 a 3 16 inch nut driver Table 6 3 item 8 and a needlenose plier Table 6 3 item 1
54. has failed A 1 in the map defective the error address should change indicates a failed bit Fixed Disk 0 Failure The hard disk drive may not be defined correctly in the Verify the hard disk drive is configured correctly or CMOS setup The hard disk drive may not be connected in the CMOS setup Fixed Disk Controller correctly The hard disk drive may be defective Verify that the hard disk drive cable is con nected on the hard disk drive and on the adapter board Incorrect Drive A Type The floppy disk drive may not be defined correctly in the Verify the floppy disk drive is configured run Setup CMOS setup correctly in the CMOS setup Invalid media The BIOS can not access the Replace the memory SIMMs type Replace the benchtop controller module Keyboard controller The keyboard controller may be defective Swap keyboard with a known good keyboard Failure error Replace the benchtop controller module Keyboard error The keyboard may be missing or defective Swap keyboard with a known good keyboard Keyboard error nn Swap keyboard with a known good keyboard address of the key where HEX nn is the address ofthe key Monitor type does not The monitor type may be defined incorrectly in SETUP Verify that the monitor type is defined correctly match CMOS Run SETUP Operating system not The operating system can not be found Inserta bootable disk into the floppy disk drive found and try to reboot Rel
55. he defect before the expiration of the warranty period and make suitable arrangements for the performance of service Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix with shipping charges prepaid Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Tektronix service center is located Customer shall be responsible for paying all shipping charges duties taxes and any other charges for products returned to any other locations This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this warranty a to repair damage resulting from attempts by personnel other than Tektronix representatives to install repair or service the product b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage or malfunction caused by the use of non Tektronix supplies or d to service a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product THIS WARRANTY IS GIVEN BY TEKTRONIX IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PAR
56. host adapter that is used to control the two PCMCIA PC card slots The controller board has one external SVGA port The controller board has one ECP EEP Centronics compatible parallel port and one external serial RS232 COM port to support standard PC based I O peripherals Figure 9 1 shows the controller board block diagram To from adapter board m PC Card s SVGA LPT EPP amp Trigger Ports PC Controller display amp 1 0 EDO DRAM Figure 9 1 Controller board block diagram TLA 711 Color Benchtop Controller Service Manual 9 1 Diagrams Adapter Board Block Diagram The adapter board provides both electrical and mechanical support to the controller board The adapter board acts as the distribution point for all of the electrical power for the module The adapter board supports the hard disk drive floppy disk drive keyboard and mouse ports PC speaker decoding and buffering to the communications bus Figure 9 2 shows the adapter board block diagram To from controller board SSF Mouse and lt keyboard ports Power connector Hard disk drive Floppy disk drive Communications bus decoder and buffers Communications bus backplane signal lines Figure 9 2 Adapter board block diagram TLA 711 Color Benchtop Controller Service Manual a ee Replaceable Mechanical Parts This chapter contains a list of standard accessories optional accessories and
57. ing parts Use Table 6 1 as a guide Modules that appear to have been dropped or otherwise abused should be checked thoroughly to verify correct operation and performance Immediately repair defects that could cause personal injury or lead to further damage to the benchtop controller or the benchtop chassis that the module plugs into Table 6 1 External inspection check list Item Repair action Frontpanelandside Cracks scratches deformations Replace defective or missing Cover missing or damaged retainer parts screws or ejector handles Front panel connectors Broken shells cracked insulation Replace defective parts Clear dirt and deformed contacts Dirt in out of connectors connectors Rear connectors Cracked or broken shells dam Replace defective parts Clear dirt aged or missing contacts Dirtin outof connectors connectors Accessories Missing items or parts of items Replace damaged or missing bent pins broken or frayed parts frayed cables cables and damaged connectors CAUTION To prevent damage to electrical components from moisture during external cleaning use only enough liquid to dampen the cloth or applicator Clean the exterior surfaces with a soft dry lint free cloth or a soft bristle brush If any dirt remains use a soft cloth or swab dipped in a 75 isopropyl alcohol solution Use a swab to clean narrow spaces around controls and connectors Do not use abrasive cleaning co
58. ing the keyboard test Do not press them To run the QAPlus WIN diagnostics do the following steps 1 Turn off all other applications Click on START in the tool bar Select Programs from the Start menu Bop Select Qaplusw exe Refer to the help section in QAPlus WIN for more information on running QAPlus WIN TLA 700 mainframe diagnostics If the benchtop controller passes all the QAPlus WIN tests the primary tree calls for you to run the TLA 700 Mainframe Diagnostics The TLA 700 Mainframe Diagnostics are a comprehensive software test that checks benchtop chassis as well as benchtop controller functionality If the TLA 700 Mainframe Diagnostics test fails to run correctly the benchtop controller is defective TLA 711 Color Benchtop Controller Service Manual 6 29 Troubleshooting 6 30 To run the TLA Mainframe diagnostics do the following steps 1 Uv o 12 Turn off all other applications Click on START in the tool bar Select Programs from the Start menu Select Tektronix TLA 700 from the Programs menu Select TLA 700 Mainframe Diagnostics from the Tektronix TLA 700 menu Refer to the help section in the TLA 700 Mainframe Diagnostics for more information on running the TLA 700 Mainframe Diagnostics TLA 711 Color Benchtop Controller Service Manual Troubleshooting With mainframe powered off insert benchtop controller into slot 0 and 1 Tum on power Possible cause 1 Verify
59. ing this manual for servicing this product The 7LA 711 Color Benchtop Controller Service Manual is divided into chapters which are made up of related subordinate topics These topics can be cross referenced as sections Be sure to read the introductions to all procedures These introductions provide important information needed to do the service correctly safely and efficiently A brief description of each chapter follows W Specifications contains a product description of the benchtop controller and tables of the characteristics and descriptions that apply to it m Operating Information includes basic installation and operating instructions at the level needed to safely operate and service the benchtop controller For complete installation and configuration procedures refer to the Installation Manual Instructions for shipping the module are also found in this chapter m Theory of Operation contains circuit descriptions that support general service to the circuit board level m Performance Verification refers you to the TLA 700 Series Performance Verification and Adjustment Technical Reference Manual that contains the performance verification procedures for the benchtop controller and for other major components in the TLA 700 Series Logic Analyzer m Adjustment Procedures refer you to the TLA 700 Series Performance Verification and Adjustment Technical Reference Manual that contains the adjustment procedures for the benchtop control
60. ler Service Manual Meets intent of Directive 89 336 EEC for Electromagnetic Compatibility Compliance was demonstrated to the following specifications as listed in the Official J ournal of the European Class A Radiated and Conducted Emissions AC Power Line Harmonic Emissions Electrostatic Discharge Immunity RF Electromagnetic Field Immunity Electrical Fast Transient Burst Immunity Power Line S urge Immunity 1 11 Specifications 1 12 TLA 711 Color Benchtop Controller Service Manual jus Operating Information Installation Hardware Interface This chapter contains information about operating the benchtop controller Refer to the TLA 700 Series Installation Manual for complete information on how to install and configure the benchtop controller The benchtop controller is a control module that is an integral part of the benchtop chassis To install the benchtop controller into the benchtop chassis refer to the installation manual The installation guide also covers installation of Windows 95 TLA 700 software as well as the reformatting of the hard disk drive The benchtop controller hardware interface is a C size V XIbus system interface The benchtop controller is a slot zero device that occupies two slots and therefore must be installed in slot zero and one of the benchtop chassis The benchtop controller uses a PCI to V XI interface for communication between the benchtop controller and the benchtop chassis T
61. ler and for other major components in the TLA 700 Series Logic Analyzer m Maintenance contains information and procedures for doing preventive and corrective maintenance on the benchtop controller Included are instructions for cleaning for removal and installation of replaceable parts and for troubleshooting TLA 711 Color Benchtop Controller Service Manual V Preface Manual Conventions vi Modules Replaceable Parts Safety m Options contains information the factory installed options that may be available for the benchtop controller m Diagrams contains a block diagram and an interconnection diagram useful for isolating failed circuit boards or assemblies m Mechanical Parts List includes a table of all replaceable parts their descriptions and their Tektronix part numbers This manual uses certain conventions that you should become familiar with before attempting service Throughout this manual the term module refers to a TLA 700 Series Logic Analyzer DSO or Benchtop Controller that mounts inside a TLA 700 Series Color Benchtop Chassis A module is composed of circuit cards replaceable parts interconnecting cables and a user accessible front panel Benchtop Controller In this manual the term benchtop controller refers to the TLA 711 Color Benchtop Controller module Benchtop Chassis In this manual the term benchtop chassis refers to the TLA 711 Color Benchtop Chassis that the TLA 711 Color Benchto
62. llow these steps 1 Carefully remove the floppy disk drive flex ribbon cable from the connector on the component side of the adapter board Remove the three screws securing the floppy disk drive to solder side of the adapter board TLA 711 Color Benchtop Controller Service Manual Maintenance Installation install a floppy disk drive you will need a 0 Phillips head screwdriver Table 6 3 item 3 and a 1 Phillips head screwdriver Table 6 3 item 4 To install the floppy disk drive refer to Figure 6 8 and Figure 6 7 and follow these steps 1 Carefully install the floppy disk drive flex ribbon cable from the connector on the component side of the adapter board Install the three screws to secure the floppy disk drive to the adapter board Connect the controller board to the adapter board be aligning the two 2 connectors between the controller board and the adapter board Locate the center standoff and center it on the hole on the controller board Carefully apply pressure to both boards until the two connectors engage Connect the two ribbon cables to the component side of the controller board Note the location of the ribbon cables from the disassembly step Install the five screws to secure the controller board to the adapter board Reassemble the subassembly Refer to the Installation section under Removing the Benchtop Controller Subassembly on page 6 12 Verify that the BIOS Setup information is corr
63. monitor power cord is plugged in 2 Failed fuse 3 Defective monitor Monitor powers on Possible cause 1 SIMMs incorrectly installed or missing 2 Defective controller board Controller appears dead dead screen no beeps Possible cause 1 Monitor cable detective or not connected to mainframe 2 External monitor controls turned down 3 Defective monitor Monitor display is blank BIOS error See BIOS error message code table 6 9 on page 6 35 Figure 6 9 Primary troubleshooting tree TLA 711 Color Benchtop Controller Service Manual Windows95 Consultthe troubleshooting Boots section of your Microsoft Windows 95 manual Run QAPlus WIN See page 6 28 for instructions Passes all Repair replace failed part tests identified by QAP lus WIN Run TLA700 mainframe diagnostics see page 6 29 for instructions Passes all Controller board tests defective If the TLA 700 Application is not already running start it from the START menu Avalon Reinstall TLA software starts see Installation manual 6 31 Troubleshooting Isolating System If you have completed all of the troubleshooting procedures up to this point and Problems the TLA 700 application fails to display any modules in the System Window you may have a system problem Check for the following Verify that all modules are properly installed Verify that the module a
64. mpounds on any part of the benchtop controller TLA 711 Color Benchtop Controller Service Manual 6 3 Maintenance Interior Inspection A 6 4 CAUTION Avoid getting moisture inside the benchtop controller during exterior cleaning use just enough moisture to dampen the cloth or swab Use only deionized water when cleaning Use a 7596 isopropyl alcohol solution as a cleanser and rinse with deionized or distilled water Do not use chemical cleaning agents they may damage the chassis Avoid chemicals that contain benzene toluene xylene acetone or similar solvents Remove the module cover to access the inside of the benchtop controller for inspection and cleaning Refer to the Removal and Installation Procedures section on page 6 7 for detailed information on cover removal Inspect the internal portions of the benchtop controller for damage and wear using Table 6 2 as a guide Defects found should be repaired immediately Table 6 2 Internal inspection check list Item Inspect for Repair action Loose broken or corroded Return to a Tektronix Service Center solder connections Burned circuit boards Burned broken or cracked circuit run plating Circuit boards Burned cracked broken Return to a Tektronix Service Center blistered condition Resistors Solder connections Cold solder or rosin joints Return to a Tektronix Service Center Capacitors Damaged or leaking cases Return to a Tektronix
65. nce manual Table 1 1 lists the benchtop controller characteristics Table 1 1 Benchtop controller characteristics Characteristic Description Processor Intel Pentium 133 MHz PC AT configuration with an Intel 82430HX Triton II chip set Main Memory EDO DRAM Style 2 72 pin SIMMs gold plated Loading Symmetrical 2 SIMM minimum 64 Bits Speed 60 ns Installed Configuration Cache Memory MIN configuration 16 MByte MAX configuration 32 MByte 256 Kbyte level 2 L2 write back cache Flash BIOS Real Time Clock and CMOS Setups NVRAM Typical Floppy Disk Drive 512 Kbyte Real Time clock calendar with typical 10 year life Standard and advanced PC CMOS setups see BIOS specification Year 2000 compliant Standard 3 5 inch 1 44 Mbyte double sided PC compatible high density floppy disk drive Hard Disk Drive Standard PC compatible with ATA Enhanced Integrated Device Electronics EIDE interface Formatted Capability Display Classification MIN configuration 840 MByte MAX configuration 2 16 GByte Subject to change these are the storage capacities valid at product introduction Standard PC graphics accelerator technology bitBLT based capable of driving external color VGA SVGA or XGA monitors Display Memory DRAM based frame buffer memory Width 32 Bit Size 1 MByte Display Drive One VGA SVGA or XGA compatible analog output port Display Size User selected via Windows 95 Resolution P
66. ns and fields within each window You may also want to refer to the TLA 700 Series Logic Analyzer User Manual for additional information The benchtop controller performs power on BIOS diagnostics every time you power on the mainframe The diagnostics window displays when any of the diagnostic tests fail To access the diagnostics tests use the System pull down menu In addition to power on diagnostics there are two other utilities to aid in troubleshooting The other two utilities are QAPlus WIN and the TLA 700 Mainframe Diagnostics Refer to the Maintenance section for information on diagnostics TLA 711 Color Benchtop Controller Service Manual E v X 4 Theory of Operation This chapter contains a block level description of the benchtop controller This information supports fault isolation to the module and replaceable part level Refer to the Diagrams section for a block level diagram of the benchtop controller Block Level Description Controller Board Adapter Board Hard Disk Drive Floppy Disk Drive Mouse and Keyboard Ports The Block Level Description describes circuit operation to the functional block level The benchtop controller is a high performance personal computer based controller including graphics and I O The primary difference between the benchtop controller and a standard personal computer is the communications bus interface used t
67. o communicate with the benchtop chassis and the instrument modules The benchtop controller consists of two boards the controller board and the adapter board The controller board is a personal computer controller utilizing standard Intel Pentium AT architecture The controller board has a PCI to PCMCIA PC card host adapter that is used to control the two PC card slots The controller has one ECP EEP Centronics compatible parallel port and two 16550 based serial RS 232 COM ports one external to support standard PC based I O peripherals The adapter board provides both electrical and mechanical support to the controller board The adapter board supports the hard and floppy disk drives keyboard and mouse ports PC speaker decoding and buffering to the commu nications bus The hard disk drive is a standard 2 5 inch IDE drive which interfaces directly to the controller via an Enhanced Integrated Device Electronics IDE extension of the PCI bus The floppy disk drive is a standard 1 2 inch drive that supports 3 5 inch 1 44 MByte high density double sided floppy disks The mouse and keyboard ports are standard PS2 compliant ports interfaced by the adapter board to the controller TLA 711 Color Benchtop Controller Service Manual 3 1 Theory of Operation 3 2 TLA 711 Color Benchtop Controller Service Manual j O II Performance Verification Refer to the TLA 700 Series Logic Analyzer Performance Verification and Adjustment Proced
68. o the enclosure refer to Figures 6 4 and 6 5 and follow these steps 1 Pass the connector assembly wires through the space between the controller board and the adapter board 6 14 TLA 711 Color Benchtop Controller Service Manual Maintenance 2 Carefully turn the subassembly over and connect the four SMB connectors on the controller board See Figure 6 7 and Table 6 4 for the color code placement of the four SMB cable assemblies 3 Carefully slide the subassembly into the chassis Locate all of the front panel connectors into the proper cut outs on the front panel 4 Connect the 8 pin power cable located at the rear of the module A Secure the six screws that secure the subassembly to the chassis DO NOT tighten the screws until the front panel hardware has been secured Install the two flat head screws located to the right of the PC Card slot Install the four standoffs on the SVGA OUT and COM connectors Install the two screws on the LPT connector wo Ies ID ZEN Tighten the six screws that secure the subassembly to the chassis Memory SIMMs Removal The memory SIMMs are located internally on the subassembly Remove the Benchtop Controller subassembly from the enclosure Refer to the section on Removing the Benchtop Controller Subassembly on page 6 12 To remove the memory SIMMs refer to Figure 6 6 and follow these steps 1 Depress the tabs on each side of the SIMM 2 Liftthe memory SIMM out of the socket
69. oad the Windows 95 operating system in the CMOS setup TLA 711 Color Benchtop Controller Service Manual 6 35 Troubleshooting Table 6 9 BIOS error codes and explanations cont Parity Check 1 A parity error was found on the communications bus The There may be a bad connection between the BIOS will return the address of the error or display ifit benchtop controller and the Benchtop Chassis cannot or the benchtop controller is not installed at slot zero and one Tum the power off remove the benchtop controller Inspect the connectors on the rear of the benchtop controller Install the benchtop controller into slot zero and one Apply power and re test Parity Check 2 parity error was found on the 1 0 bus The BIOS will return The controller board may be defective the address of the error or display if it cannot Replace the benchtop controller Press lt F1 gt to resume lt F2 gt to Setup Press lt F2 gt to enter SETUP This message is displayed after a recoverable error This is a information message message Press the lt F1 gt key to restart the boot process or press the F2 key to enter the CMOS setup and make changes to the definitions Verify that the CMOS setup is configured correctly This is an optional message that can be turned on and offin This is a information message CMOS setup Itis only displayed during a POST test Previous boot incom plete Default config
70. obe 27 ns External Signal Input to LA Probe Tip via Signal 3 45 212 ns 4 CIk External Signal Input to LA Probe Tip via Signal 1 256 208 ns TLA 711 Color Benchtop Controller Service Manual Specifications Table 1 4 Benchtop mainframes backplane interface characteristics cont Characteristic Description External System Trigger Input to DSO Probe Tip4 21 ns System Trigger and External Signal Output Latencies Typical LA Probe Tip to External System Trigger O ut 380 ns Smp LA Probe Tip to External Signal Out via Signal 3 49 OR function 371 ns Smp AND function 383 ns Smp LA Probe Tip to External Signal Out via Signal 1 26 9 normal function 381 ns Smp inverted logic on backplane 384 ns Smp DSO Probe Tip to External System Trigger Out 70 ns DSO Probe Tip to External Signal Out via Signal 3 4 OR function 68 ns AND function 78 ns DSO Probe Tip to External Signal Out via Signal 1 28 normal function 71ns inverted logic on backplane 71ns Inter Module Latencies Typical LA to DSO Inter module S ystem Trigger 9 358 ns 5 LA to LA Inter module System Trigger 9 68 ns 5 LA to DSO Inter Module ARM9 360 ns 5 LA to LA Inter Module ARMS 9 108 ns Ck LA to LA Inter Module via Signal 1 2569 120 ns LA to LA Inter Module via Signal 3 499 116 ns CIk DSO to DSO Inter module System Trigger 50 ns DSO to LA Inter module System Trigger 236 ns DSO
71. on Manual Verify that the BIOS Setup information is correct Enter the BIOS Setup and verify the hard disk drive type and size Run the QAPlus WIN diagnostic software to verify that all of the functions of the benchtop controller are functioning correctly Verify the CLK10 frequency and accuracy Refer to the TLA 700 Series Logic Analyzer Performance Verification and Adjustments Procedure Technical Reference The floppy disk drive is located internally on the subassembly and mounted to the adapter board Remove the subassembly from the enclosure and then separate the two boards Refer to section on Removing the Benchtop Controller Subassembly on page 6 12 You will need a 0 Phillips head screwdriver Table 6 3 item 3 and a 1 Phillips head screwdriver Table 6 3 item 4 Separate the controller board from the adapter board to gain access to the floppy disk drive Refer to Figure 6 7 and follow these steps 1 Disconnect the two ribbon cables from the component side of the controller board Note the location of the ribbon cables for reassembly Remove the five screws that secure the controller board to the adapter board Squeeze the two sides of the standoff located in the center of the controller board to unlatch the standoff while separating the two boards There may be some mechanical resistance felt from the two 96 pin interconnections between the two boards To remove the floppy disk drive refer to Figure 6 8 and fo
72. onous or external clock mode this represents the time to the next master clock generated by the setup of the clocking state machine and the supplied SUT clocks and qualification data 6 Signals 1 and 2 ECLTRGO 1 are limited to a broadcast mode of operation where only one source is allowed to drive the signal node at any one time That single source may be utilized to drive any combination of destinations 7 All system trigger and external signal input latencies were measured from a falling edge transition active true low with signals measured in the wired OR configuration 8 DSO module time correlation was measured at maximum sample rate on channel one only 9 The term Smp represents the time from the event at the probe tip inputs to the next valid data sample of the LA In the normal internal clock mode this represents the data to the next sample clock In MagniVu internal clock mode this represents 500 ps or less In the external clock mode this represents the time to the next master Clk generated by the setup of the clocking state machine and the supplied SUT clocks and qualification data TLA 711 Color Benchtop Controller Service Manual 1 7 Specifications Table 1 5 lists the electromagnetic compatibility EMC characteristics Table 1 5 Electromagnetic compatibility EMC characteristics Characteristic Description Emissions Emissions shall be within the limits specified by the following
73. otthe system The system CMOS settings may be incorrect or modified This is an information message incorrectly by some application The CMOS setup may have Reboot the system first then verify that the to be redefined CMOS setup is configured correctly 6 36 TLA 711 Color Benchtop Controller Service Manual Troubleshooting Table 6 9 BIOS error codes and explanations cont Error code Error code explanation Action to be taken System RAM Failed at The system RAM at HEX address nnnn may be defective Exchange the SIMMs offset nnnn If one of the SIMMs are defective the error address should change System timer error The BIOS failed the timer test The controller board may be Try rebooting the system first If this message defective keeps reappearing the benchtop controller is defective Replace the benchtop controller Update the BIOS Version On rare occasions it may be necessary to update the controller BIOS version In most cases this is only necessary to activate enhancements to the product To update the BIOS you will need the latest version of BIOS available on floppy disk Tektronix part number 063 2895 xx Before updating the BIOS verify that the BIOS version on the instrument is an older version than that printed on the floppy disk label Verify the BIOS Version The BIOS version is briefly displayed on boot up of the instrument To verify the BIOS version number power on the instrument and
74. output 6 34 TLA 711 Color Benchtop Controller Service Manual Troubleshooting BIOS Error Messages The benchtop controller runs a BIOS test on bootup If the BIOS test encounters any problem the program displays the error on the external monitor Table 6 9 lists the error codes an explanation of each error code and actions that can be taken Refer to the TLA 700 Series Installation Manual for information on BIOS setup parameters and feature settings Table 6 9 BIOS error codes and explanations Error code Error code explanation Action to be taken Diskette drive A error BIOS testrecognizes the presence ofthe floppy disk Verify the floppy disk drive is configured drive butthe floppy disk drive fails the POST test The floppy correctly in the CMOS setup disk drive may be defined incorrectly in the CMOS setup Verify that the floppy disk drive cable is The floppy disk drive may not be connected correctly on the connected on the floppy disk drive and the adapter board adapter board Extended RAM Failed The extended memory may not be configured correctly or Verify that the extended memory is configured at offset nnnn the extended memory is defective at HEX address nnnn correctly in the CMOS setup Exchange the SIMMs if one ofthe SIMMs are defective the error address should change Failing Bits nnnn The RAM address mapped to HEX nnnn in the system Exchange the SIMMs if one ofthe SIMMs are shadow or extended memory
75. p Controller module plugs into Benchtop Mainframe In this manual the term benchtop mainframe refers to the combination of the TLA 711 Color Benchtop Controller and the TLA 711 Color Benchtop Chassis When the benchtop controller is mounted in the benchtop chassis the resultant piece of equipment is referred to as the benchtop mainframe This manual refers to any field replaceable assembly or mechanical part specifically by its name or generically as a replaceable part In general a field replaceable part is any assembly such as the hard disk drive or a mechanical part such as the I O port connectors that is listed in the replaceable parts list of Chapter 10 Also see Strategy for Servicing on page xiii Symbols and terms related to safety appear in the General Safety Summary found at the beginning of this manual TLA 711 Color Benchtop Controller Service Manual Preface Related Manuals The following manuals are available as part of the TLA 700 Series Logic Analyzer documentation set Refer to the part list starting on page 10 6 for manual part numbers The procedures and information in this manual assumes that service personnel have access to all manuals listed in the following table except for the TLA 7QS Quick Start manuals Manual Name The TLA 700 Series Installation Manual The TLA 700 Series Performance Verifica tion and Adjustment Technical Reference Manual The TLA 700 Series User Manual and TLA 700
76. ptoms are still present with the known good benchtop controller installed the problem is most likely in the benchtop chassis not in the benchtop controller Refer to the Troubleshooting section in Chapter 6 of your Benchtop Chassis Service Manual If your benchtop chassis operates normally with the known good benchtop controller installed then the suspect benchtop controller needs to be serviced Refer to the Troubleshoot the Benchtop Controller Module on page 6 27 TLA 711 Color Benchtop Controller Service Manual Troubleshooting Check the Benchtop Chassis If you do not have a know good controller perform the following procedure to make sure the benchtop chassis is not the source of the failure m Remove all plug in modules from the benchtop chassis except the controller m Run signs of life tests Primary Troubleshooting Tree in Chapter 6 of the TLA 711 Color Benchtop Chassis Service Manual Troubleshoot the Benchtop Controller Module Equipment Required Fault Isolation Procedure Benchtop Controller Diagnostics Follow the procedure in this section to identify the failed part within the benchtop controller This procedure requires that the benchtop chassis is fully functional If you have not determined that the benchtop chassis is fully functional refer to Eliminating Other Problems Sources on page 6 26 The basic troubleshooting procedures require no test equipment There are no accessible test points to me
77. r that is capable of generating a static charge WARNING avoid electric shock always power off the chassis and disconnect the power cord before cleaning or servicing the chassis TLA 711 Color Benchtop Controller Service Manual 6 7 Maintenance Tools Required Table 6 3 lists the tools needed to replace modules in the benchtop controller tools required to remove and install each module are listed before the procedure Table 6 3 Tools required for module replacement Item number Description 1 Torx drive torque screwdriver with a T 9 tip Standard too 2 Small flat blade screwdriver Standard too 3 0 Phillips head screwdriver Standard too 4 1 Phillips head screwdriver Standard too 5 Diagonal cutters to remove cable ties Standard too 6 Soldering iron Standard too 1 Solder wick or solder removing tool Standard too 8 Three sixteenth 3 16 inch nut driver Standard too 9 Torx drive screwdriver with a T 10 tip Standard too 10 Standard too Injector Ejector Handles You will need T 10 Torx tip driver Table 6 3 item 9 to replace the ejector handles Removal Use this procedure and Figure 6 1 to remove the ejector handles NOTE The ejector labels can be replaced without removing the ejector handles 6 8 TLA 711 Color Benchtop Controller Service Manual Maintenance Ejector handles 2 Figure 6 1 Removal and installation of the ejectors 1 Place the module on its right
78. re 10 32 in 262 mm 2 39 in 61 mm 14 7 in 373 mm Table 1 3 lists the external signal interface characteristics for the benchtop mainframe Table 1 3 Benchtop mainframes external signal interface characteristics Characteristic System Trigger Input Input Levels Vin Vit Input Mode Description TTL compatible input via rear panel mounted BNC connectors portable mainframe or front panel mounted SMB connectors benchtop mainframe TTL compatible input Falling edge sensitive latched active low TLA 711 Color Benchtop Controller Service Manual 1 3 Specifications Table 1 3 Benchtop mainframes external signal interface characteristics cont Characteristic Minimum Pulse Width Active Period Description 12 ns Accepts system triggers during valid acquisition periods via real time gating resets system trigger input latch between valid acquisition periods Maximum Input Voltage 0 to 5 Volt peak External Signal Input TTL compatible input via rear panel mounted BNC connectors portable mainframe or front panel mounted SMB connectors benchtop mainframe Input Destination Signal 1 2 3 4 Input Levels TTL compatible input Vin gt 2 0V Vi 08V Input Mode Active true low level sensitive Input Bandwidth Signal 1 2 50 MHz square wave minimum Signal 3 4 10 MHz square wave minimum Active Period Maximum Input Voltage System Trigger Output Source Mode Active P
79. requirements Enclosure EN 55011 Class A limits for radiated emissions Immunity Enclosure Radio Frequency Electromagnetic Field Immunity Enclosure Electrostatic Discharge ESD No instrument failures when the instrument is subjected to a 3 V m electromagnetic field over the frequency range of 27 MHz to 500 MHz Up to 8 kV with no change to control settings or impairment of normal operation Immunity F ast transients Electrical No loss of stored data change to control settings degradation of performance or temporary loss of function will occur when the system is subjected to the transients as described below Port Peak Voltage Tr Th Rep Frequency Signal amp Control 0 5 kV 5 50 ns 5 kHz AC Power 1 0 kV 5 50 ns 5 kHz Table 1 6 lists the atmospheric characteristics Table 1 6 Atmospheric characteristics Characteristic Temperature Operating and non operating Description Operating no media in floppy disk drive 35 C to 450 C 15 C hour maximum gradient non condensing derated 1 C per 1000 feet above 5000 foot altitude Non operating no media in floppy disk drive 20 C to 460 15 C hour maximum gradient non condensing Humidity Operating and non operating Altitude Operating and non operating 1 8 Operating no media in floppy disk drive 20 to 80 relative humidity non condensing Maximum wet bulb temperature 429 C derated relative humidity to approximately 2296 at 450
80. res manual Table 6 10 Requirements after replacement Board replaced Adjustment required Verification checks Controller board CLK 10 Time base accuracy Refer to TLA 700 Series verification recertification Performance Verification and Adjustment Procedures manual Adapter board None required Run QAP lus WIN Hard disk drive None required Run QAP lus WIN See note below See note below Floppy disk drive None required Run QAP lus WIN Memory SIMMs None required Run QAP lus WIN NOTE If the hard disk drive is replaced all of the software must be reloaded with the backup media supplied with your logic analyzer The hard disk drive listed in the replaceable part section does not come with any software preloaded on it Refer to the TLA 700 Series Logic Analyzer Installation Manual for more information on loading software TLA 711 Color Benchtop Controller Service Manual 6 41 Troubleshooting 6 42 TLA 711 Color Benchtop Controller Service Manual s Repackaging Instructions If you need to send the benchtop controller to a Tektronix field center for repair attach a tag to the benchtop controller with the owners name address and phone number along with the serial number and a detailed description of the problem s encountered or the service required Always return all accessories so that the entire system can be tested When repacking the benchtop controller for shipment use the original packaging
81. ristics cont Characteristic Description Output Bandwidth Signal 1 2 50 MHz square wave minimum Signal 3 4 10 MHz square wave minimum Active Period Outputs signals during valid acquisition periods resets signals to false state between valid acquisitions Outputs 10 MHz clock continuously Output P rotection Short circuit protected to ground 1 The Input Bandwidth only applies to signals to the modules not round trip signals into the External Signal Input and back out the External Signal Outputs 2 The Output Bandwidth only applies to signals to the modules not round trip signals into the External Signal Input and back out the External Signal Outputs Table 1 4 lists the backplane interface characteristics for the benchtop mainframe Table 1 4 Benchtop mainframes backplane interface characteristics Characteristic Description Slots Benchtop mainframe 13 CLK10 Frequency 10 MHz 100 PPM Relative Time Correlation Error Typical LA to LA MagniVu data 2 ns LA to LA normal data utilizing an internal clock 11 Sample 0 5 ns LA to LA normal data utilizing an external clock 2 ns LA MagniVu to DSO data 3ns LA to DSO normal data utilizing an internal clock 9 1LA Sample 1 ns LA to DSO normal data utilizing an external clock 3ns DSO to DSO channel 1 to channel 1 only 3 ns System Trigger and External Signal Input Latencies 7 Typical External System Trigger Input to LA Pr
82. side as shown in Figure 6 1 2 Remove the screws and flat washers that secure the ejector handle to the chassis 3 Remove the ejector handle Installation Use this procedure and Figure 6 1 to install the ejector handles NOTE The top and bottom ejector handles are not interchangeable 1 Install the ejector handle through the front panel cutout onto the mounting post 2 Install the screws and flat washers to secure the ejector handle to the chassis TLA 711 Color Benchtop Controller Service Manual 6 9 Maintenance Left Side Cover and Rear Panel 6 10 Removal You will need a T 9 Torx tip driver Table 6 3 item 1 to remove the left side cover Remove screws 8 Module cover Chassis Rear panel Figure 6 2 Removal and installation of the left side cover and rear panel To remove the left side cover and rear panel refer to Figure 6 2 and follow these steps 1 Remove the six pan head screws from the top and bottom of the enclosure Remove the two screws from the rear panel 2 Remove the rear panel 3 Remove the left side cover TLA 711 Color Benchtop Controller Service Manual Maintenance Installation Use this procedure with Figure 6 2 and Figure 6 3 to install the left side cover 1 Replace the left side cover 2 Push forward on the cover so the tab on the front edge of the cover inserts into the rear of the front subpanel Make sure that the cover is fully seated with no
83. so to prevent possible injury to service personnel or damage to electrical components please read Preventing ESD on page 6 2 This section contains information and procedures designed to help you isolate faults within the benchtop controller The process is as follows 1 Do Check for Common Problems on page 6 24 to eliminate easy to find problems first 2 Do Eliminate Other Problem Sources on page 6 26 to eliminate the benchtop chassis and other modules as the fault s source next 3 Do Troubleshoot the TLA 711 Color Benchtop Controller Module on page 6 27 to locate the failed replaceable part within the module If you have replaced a faulty circuit board or assembly found using these procedures you must perform any verification and adjustment procedures identified in Table 6 10 on page 6 41 for the replaced assembly or replaceable part Service Level This section supports isolation of faults within the benchtop controller to the replaceable part level that is reflected in the replaceable part list in Chapter 10 In most cases faults are isolated to circuit boards or assemblies but not to individual components on those boards See Strategy for Servicing on page xiii Fault isolation is supported to the following replaceable parts m Injectors Ejectors m Memory SIMMs m Hard disk drive m Floppy disk drive m Soldered on connectors listed on page 6 22 m Standard and optional accessories listed on page 10 1 TLA
84. te problems The power on BIOS and TLA 700 power on diagnostic tests ensure that hardware is installed and can be accessed by the software The tests do not provide any performance information but they do provide limited diagnostic information The separately invoked TLA 700 mainframe diagnostics provide more extensive tests than the power on diagnostics The power on tests check the generic hardware including the keyboard mouse memory CPU and associated peripherals The interface circuitry between the controller and the mainframe backplane is also tested The interrupt lines and trigger lines are also tested for each installed application module If there are no failures you can view the results of the tests in the Calibration and Diagnostics page under the System menu To view the Extended diagnostics click on the Extended tab Table 6 7 TLA 700 Power on diagnostic tests Component Group amp test Power on Extended TLA 700 mainframe VTC Reset Test VTC Walkl Test ADG Register Test ADG VXI Addr Test ADG VXI Data Test TLA 700 system Interrupt Lines Trigger Lines QAPlus WIN If the benchtop controller passes all of the BIOS tests the primary tree will have you run QAPlus WIN To run QAPlus WIN you must have either a working keyboard or a working mouse or other pointing device and have Windows 95 running QAPlus WIN is a comprehensive software application to check and verify the opera
85. ters for the CMOS setup 1 2 6 7 8 9 Power the instrument off and then on During the boot up process press function key F2 to enter the CMOS Setup You may see a Checksum Error message This is because you have not yet configured the CMOS setup Select Continue from the menu to load the default values In the CMOS setup main menu select IDE Adapter 0 Master and then select Autotype for the hard disk drive type Enter the Advanced menu and scroll to the Advanced Chipset Control submenu and select it by pressing the Return key a Setthe DRAM memory speed to 60 ns b Press the Esc key to exit the Advanced Chipset Control submenu Select Exit and then select Save Continue with the regular boot up of the instrument Double click on the My Computer icon Double click on the Control Panel icon 10 Double click on the Add New Hardware icon TLA 711 Color Benchtop Controller Service Manual 6 39 Troubleshooting 11 12 13 14 15 16 17 18 19 20 Click Next to continue a When the popup prompts you Do you want Windows to search for your new hardware click Yes Recommended b Click Next to proceed and click Next again to confirm that you want to continue The Add New Hardware Wizard will take a few minutes to complete the task When the Add New Hardware Wizard completes its task click the Details button and verify that Advanced power management support is listed
86. th a soft clean cloth and a mild detergent m Use a commercially available floppy disk drive head cleaner kit and follow the manufacturers instructions TLA 711 Color Benchtop Controller Service Manual 6 5 Maintenance 6 6 TLA 711 Color Benchtop Controller Service Manual Ee ee n Removal and Installation Procedure This section contains information needed to perform corrective maintenance on the benchtop controller Preparation Please Read Be sure to observe the following precautions to avoid damaging the benchtop controller while preparing to service it CAUTION Many components within the benchtop controller and chassis are susceptible to static discharge damage Service the benchtop controller only in a static free environment Observe standard handling precautions for static sensitive devices Always wear a grounded wrist strap or equivalent while servicing the benchtop controller m Do not handle static sensitive components on boards m Transport and store static sensitive boards in their original containers or on conductive foam Label any package that contains static sensitive assemblies m Wear an anti static wrist strap while handling the boards to discharge the static voltage from your body m Do not allow anything capable of holding or generating a static charge on the work surface m Do not slide a board over any surface m Avoid handling boards in areas that have a floor or work surface cove
87. the data was acquired newer samples of data display below older samples Refer to the online help and the TLA 700 Series Logic Analyzer User Manual for additional information Waveform Data Window The waveform data window displays acquired data as graphical waveforms All defined channel groups display as busforms for the logic analyzer and as individual channels for the digitizing oscilloscope Refer to the online help and the 7LA 700 Series Logic Analyzer User Manual for additional information TLA 711 Color Benchtop Controller Service Manual 2 7 Operating Information Setup Window Online Help Diagnostics 2 8 A setup window exists for each module in the logic analyzer It contains all of the setup information for the benchtop controller such as clocking memory depth threshold information and channel information Menus and dialogs contain information to set up the window as needed Most of the changes that you make in the menus or dialogs take effect at the end of the acquisition however probe threshold changes take effect immediately Refer to the online help and the TLA 700 Series Logic Analyzer User Manual for additional information Most of the user information for operating the benchtop controller is available through the online Windows Help screens Refer to your Microsoft Windows documentation for additional information on using Windows Help Refer to the online help for more information on the individual menus ico
88. tion eee a Q a 4 1 Adjustment Procedures Adjustment Procedures 0 0 0 cece eee 5 1 Maintenance Related Maintenance Procedures 6 1 Preventing ESD s hrec so ee pane UR Re delete BEA e E ERR VER 6 2 Inspection and Cleaning 6 2 Removal and Installation Procedure 6 7 Preparation Please Read 6 7 Tools Required sire ea ee Reg AR ek ene ye Rex ee eds 6 8 Injector Ejector Handles 6 8 Left Side Cover and Rear 1 6 10 Removing the Benchtop Controller Subassembly 6 12 Memory SIMMS yere edb nb bee ne e ends 6 15 Hard Disk Drive sa ananassa aasma utuku A qala 6 16 Floppy Disk Drive sb RU oda es ainda Baal 6 20 TLA 711 Color Benchtop Controller Service Manual i Table of Contents Soldered On Connectors 6 22 Troubleshooting 6 6 23 Service level sayta eurn eve E WO Lac e TURPE D EN 6 23 Required Documents un ee an ah ES 6 24 Check for Common Problems 6 24 Eliminate Other Problem Sources 6 26 Troubleshoot the Benchtop Controller
89. tion of the benchtop controller Repair or replace any failed component identified by QAPlus WIN TLA 711 Color Benchtop Controller Service Manual Troubleshooting CAUTION Before running the QAPlus WIN tests be aware of the following software bugs m The QAPlus WIN discrete memory test fails if the computer being tested contains more than 16 Megabytes of RAM If your computer contains more than 16 Megabytes of RAM do not run the discrete memory test from the Memory icon Use the Run Quick Test or Run Full Test item from the Tests menu or use the Quick Test icon in the QAPlus WIN title box m The QAPlus WIN hard drive test reports an incorrect number of tracks and cylinders for your hard drive This is an internal mapping problem but has no effect on the results of the test Bad sectors on your hard drive are still found and marked m The installation program for QAPlus WIN stalls at the end of the installation process To continue after the installation process stalls press CTRL ALT DEL highlight the QAPlus WIN installation program in the resulting menu then click on End Task m The QAPlus WIN keyboard test does not respond correctly to the Windows 95 specific keys found on Windows 95 enhanced keyboards Keyboards made for use with Windows 95 contain two or three keys specific to that operating system These are usually located on either side of the space bar QAPlus WIN does not trap these keys when perform
90. to LA Inter Module AR M5 192 ns 4 CIk DSO to DSO Inter Module ARM 59 ns 1 6 TLA 711 Color Benchtop Controller Service Manual Specifications Table 1 4 Benchtop mainframes backplane interface characteristics cont Characteristic Description DSO to LA Inter Module via Signal 1 25 6 179 ns DSO to LA Inter Module via Signal 3 45 184 ns Clk 1 Includes typical jitter slot to slot skew and probe to probe variations to provide a typical number for the measurement Assumes standard accessory probes are utilized Fortime intervals longer than 1 us between modules add 0 0196 of the difference between the absolute time measure ments to the relative time correlation error to account for the inaccuracy of the CLK10 source 3 Latencies are based on typical portable mainframe configurations consisting of two LA modules or an LA module plus a DSO module Latencies are system configuration dependent and may vary slightly with module loading the Waveform window triggers are always marked immediately except when delayed to the first sample In the Listing window triggers are always marked on the next sample period following their occurrence 5 represents the time to the next master clock at the destination logic analyzer In the asynchronous or internal clock mode this represents the delta time to the next sample clock beyond the minimum async rate of 4 ns In the synchr
91. trument including displays and accessories sold with the instrument One year uplift to on site service 2 Option S1 Converts the standard one year return to de pot warranty to provide service on site for one year Three year uplift to on site service 2 Option S3 Converts any C3 D3 and R3 options pur chased to on site services for three years Tektronix Service Options are available at the time you order your instrument Contact your local Tektronix Sales Office for more information 1 Availability of installation and on site services depends on the type of product and may vary by geography 2 Uplift options are ordered with the mainframe products and cover individual modules j HK Table of Contents Preface uon a hak aa rp an Ru arama e a apama a General Safety Summary uy u yuyaya u in ere ix Service Safety Summary l soy a saan aaa a eens xi Introduction xiii Specifications Product Description Z ys y DEEP eade Se ES 1 1 Ch raeteristies Tables4 33 22 22 yuca 2 ERE ER EE Ls 1 1 Operating Information Installation see Rc a a een 2 1 Hardware Interface nee een nn 2 1 Operating System and Application Interface 2 6 Diagnostics ur a ee ee u ee Gece ded 2 8 Theory of Operation Block Level Description 3 1 Performance Verification Performance Verifica
92. umber Change information if any is located at the rear of this manual Part Number Revision Tektronix part numbers contain two digits representing the revision level of the Level part For most parts in this manual you will find the letters XX in place of the revision level number Part Number Revision Level Revision Level May Show as XX N N 670 7918 03 670 7918 XX When you order parts Tektronix will provide you with the most current part for your product type serial number and modification if applicable At the time of your order Tektronix will determine the part number revision level needed for your product based on the information you provide Module Servicing Modules can be serviced by selecting one of the following options Contact your local Tektronix service center or representative for repair assistance Module Repair and Return You may ship your module to us for repair after which we will return it to you New Modules You may purchase replacement modules in the same way as other replacement parts TLA 711 Color Benchtop Controller Service Manual 10 3 Replaceable Mechanical Parts Using the Replaceable Parts List The rest of this chapter contain lists of the replaceable mechanical and or electrical components of the Portable Mainframe Use these lists to identify and order replacement parts The following table describes each column in the lists Table 10 3 Parts lists column descriptions Column num
93. uration used Real time clock error Shadow Ram Failed at offset nnnn System battery is dead Replace and run SETUP System BIOS shad owed System cache error Cache disabled System CMOS check sum bad run SETUP The previous POST test was not successful Ifthe POST test This is an information message fails POST will load default values then display a message Verify thatthe CMOS setup is configured to run the CMOS setup If incorrect values are loaded future correctly boot attempts may fail The real time clock may be defective The controller board may be defective Replace the benchtop controller The shadow RAM has failed at Hex location nnnn The system will run without shadow RAM but it will run slow Exchange the SIMMs if one ofthe SIMMs are defective the error address should change The CMOS clock may be dead or disconnected The system battery is internal to the RAM Cal The CMOS setup may have to be reset ender component To replace the system battery replace the RAM Calender component Note After replacing the RAM Calendar component you must reflash the BIOS Refer to Update the BIOS on page 6 37 and perform the procedures to reflash the BIOS The system BIOS was copied to shadow RAM This is an informational message No action needs to be performed When the system BIOS failed the cache testthe cache was The system will run without cache RAM but it disabled will run slow Rebo
94. ures Technical Reference for complete performance verification procedures for the TLA 711 Color Benchtop Controller TLA 711 Color Benchtop Controller Service Manual 4 1 Performance Verification 4 2 TLA 711 Color Benchtop Controller Service Manual Adjustment Procedures There are no adjustments on the TLA 711 Color Benchtop Controller TLA 711 Color Benchtop Controller Service Manual 5 1 Adjustment Procedures 5 2 TLA 711 Color Benchtop Controller Service Manual j M wd l cn d Maintenance This chapter contains information needed to perform periodic corrective maintenance on the benchtop controller The following sections are included m The Maintenance section provides general information on preventing damage to internal circuit boards when performing maintenance and procedures for inspecting and cleaning external and internal parts m The Removal and Installation Procedures provide procedures for the removal and installation of replaceable parts m The Troubleshooting section provides information on isolating failed modules Included are system level instructions that isolate faults within your system and troubleshooting trees that supplement the internal self tests to isolate faulty replaceable parts m The Repackaging Instructions provides packaging information for shipment and storage Related Maintenance Procedures The following chapters contain information and proc
95. watch the upper left hand section of the screen A message will be displayed as below Copyright 1996 By RadiSys Corporation Version 1 xx xx RadiSys boot block version 1 xx xx Before continuing verify that the BIOS version that is displayed is an older version than the version you are installing Verify the BIOS Jumper is Some controllers were shipped with the BIOS jumper already in place If the in Place jumper is not in place you must disassemble the controller and install the jumper If the BIOS jumper is not in place you will get an error message stating that the BIOS could not be updated In order to continue you must disregard the message and power off the instrument Continue with the following steps to disassemble the controller and install the jumper After installing the jumper you must repeat the BIOS flash procedure If the jumper is in place continue with the procedure Set Up and Update the BIOS on page 6 39 TLA 711 Color Benchtop Controller Service Manual 6 37 Troubleshooting Install the BIOS Jumper To install the BIOS jumper perform the following procedures to disassemble the controller to access the jumper location 1 If you have not already done so power off the instrument and remove the power cord 2 Disconnect the mouse keyboard external monitor and any other cables or connectors to the controller 3 Remove the controller from the mainframe and set it on a clean working surface 4

Service Manual TLA 711 Color Benchtop Controller 070-9778-03

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