CNKDTCVKQP &KCIPQUVKE 6GUV
Contents
1. 1 9 7 9 7 35 7 35 1 17 1 7 5 2 5 9 4 6 1 11 7 29 7 36 7 34 6 13 6 14 6 18 6 9 6 61 1 5 1 9 4 5 2 9 2 3 1 17 6 23 1 7 7 37 7 39 6 64 3 2 4 3 6 34 7 27 7 27 7 36 7 18 7 36 7 27 6 9 6 38 7 39 5 2 7 4 7 17 print cartridges caution 6 51 7 21 7 21 1 7 1 17 5 6 5 4 5 2 5 4 7 7 7 35 7 7 6 62 4 7 6 18 6 17 6 19 6 24 6 25 6 18 1 3 1 8 1 8 1 8 1 8 2 6 7 6 6 34 3 2 3 4 3 6 3 4 4 2 1 23 6 7 1 13 7 26 1 15 6 72 7 10 6 27 6 59 6 64 6 72 7 10 6 66 6 69 6 51 6 62 6 70 6 68 5 4 6 51 6 63 6 60 6 59 6 61 1 7 7 5 3 6 3 6 3 6 1 4 1 11 1 4 7 31 7 36 7 31 6 17 6 55 7 3 1 7 7 4 7 16 7 15 7 36 7 17 1 16 4 22. Print Side Print Side Print side Print a document from another client on the network Did the document from another client print Your system settings may not be properly configured to use the printer See your system administrator Yes Check Direct Connect Self Test printed OK Network settings may not be correct Check with your system administrator Yes Printer or computer system faulty Return printer for repair STOP No No START Sharing the printer on a mixed Mac and PC network is not recommended Printer shared on a mixed Mac and PC network Yes No Printer setup OK Check printer setup No Yes Check that printer is selected as current or default printer and check that Pause Printing is not selected in the Printer menu START Is the printer shared on a network See Problems with a Network Printer Yes Only one cable connected Do not connect a USB and parallel cable to the printer at the same time Turn off printer and disconnect the cable you are not using Printer settings OK No Print a Sel
3. No Yes No No Yes No Yes START Noise from Left Support Assembly Noise from Rollers Noise from Carriage Noise from Service Station Wiper Assembly Pallet Assembly or Service Station Drive Shaft may be faulty Line Feed Motor may be faulty Pick Roller Assembly or Drive Roller Assembly may be faulty Carriage Rod may be dirty or sliders for Carriage may have metal particles on them STOP Replace one part at a time to isolate the cause Yes Yes Yes Yes No No No No WK Carriage PCA Cleanout Trough Assembly Access Door Assembly Stopper Assembly START Right Hand Grab Right End Cap Assembly Logic PCA Assembly Keypanel PCA Left End Cap Assembly Service Station Mechanism Assembly Right Support Assembly Backbone Assembly Encoder Strip Trough 1 Assembly Output Tray Left Support Assembly Stopper Guides Drive Roller Assembly Upper Paper Guide Assembly Base Plate Assembly Power Switch Harness After Replacement Calibrate the Pr
4. Yes Yes No START Self Test patterns appear on paper START Protective tape on the print cartridge Out of ink Remove protective tape and reprint Self Test Self Test looks OK Yes No Yes No Reprint Self Test No Change print cartridges Yes Self Test looks OK Replace Logic PCA Yes No Self Test looks OK Clean print Cartridges and reprint Self Test No No Clean electrical contacts and perform Nozzle Pattern Diagnostic test Pen recovery successful Carriage PCA Flex Cable or Logic PCA faulty STOP Perform Pen Recovery Diagnostic test Change print cartridges and reprint Nozzle Pattern Diagnostic test Gaps in test pattern Yes Yes Yes No Yes Replace one at a time to isolate problem No Gaps in test pattern Self Test looks OK Print Self Test page Service Station or Carriage PCA faulty No Yes Yes No 1 2 2 START Paper skewed Paper exits printer Trough 1 Assembly warped Drive Roller Assembly gears broken or Pick Separator faulty Check for Skew Test failure and replace part accordingly Can you clear paper jam Paper forms a U on the paper output guides Output guides are bent or defective Replace Output Mechanism Assembly STOP Replace necessary parts
5. 6 19 1 11 1 12 1 12 1 11 1 11 1 17 6 68 5 4 6 63 6 68 6 19 6 50 6 18 1 12 6 53 1 11 7 3 5 6 1 11 1 12 6 18 6 17 6 19 6 18 6 20 6 22 6 16 6 25 6 22 6 24 6 24 1 11 1 5 1 9 6 61 6 23 3 4 2 11 2 6 1 21 2 13 2 8 6 39 6 37 6 9 3 3 6 36 4 3 2 2 1 8 1 2 7 21 1 8 1 9 7 35 7 36 1 7 7 6 7 5 7 8 7 27 7 3 7 3 1 2 1 4 3 2 7 31 7 13 7 25 7 20 7 33 7 36 7 9 1 15 1 12 1 13 1 14 1 12 1 12 6 28 6 60 2 2 6 49 2 8 6 59 7 36 6 61 6 72 6 34 1 17 1 23 1 24 1 24 1 19 1 21 1 21 1 19 7 35 7 19 7 35 7 35 6 61 6 13 4 3 4 3 6 25 4 3 1 4 1 7 1 7 1 16 1 5 1 7 1 7 1 6 1 6 1 6 1 7 1 7 1 7 1 11 1 4 1 4 1 11 1 4 1 7 1 7 1 8 1 7 1 7 1 4 1 15 1 5 1 5 1 8 1 7 1 8 1 4 7 35 7 19 7 20 7 17 7 36 7 36 7 36 7 36 7 36 2 6 7 21 7 6 7 8 4 6 7 35 1 19 1 8 1 8 1 21 1 7 6 22 1 2 3 7 7 3 6 61 7 34 4 3 4 3 6 13 6 14 6 27 6 27 6 29 6 28 6 33 6 4 6 55 6 47 6 10 6 13 6 16 6 30 5 3 6 9 6 6 6 49 6 25 6 3 6 2 3 7 6 27 6 21 6 57 6 36 7 35 7 36 7 32 7 36 6 22 6 22 6 24 6 24 2 13 6 57 7 29 2 3 1 17 1 9 1 4 6 31 6 31 6 31 5 2 7 3 1 12 1 12 5 2 1 24 1 26 1 7 7 35 6 24 Copyright 2000 Hewlett Packard Company Manual Part no C2693 67058 http bpd sgp hp com support
6. 1 7 6 9 6 41 6 61 7 36 7 20 7 36 1 7 5 7 8 2 1 24 6 66 2 10 1 17 4 3 3 4 6 17 1 24 1 13 6 10 6 47 4 6 7 28 7 28 1 2 6 61 6 72 6 61 6 72 7 28 1 5 1 5 6 20 6 61 6 24 6 20 6 24 7 15 1 12 3 7 6 34 3 7 1 24 1 21 6 28 1 17 1 17 3 4 3 6 1 24 1 24 1 12 2 10 1 21 1 21 1 7 6 9 6 37 5 3 6 19 7 36 7 36 6 69 6 19 5 7 6 53 6 18 1 2 7 36 7 23 2 6 2 3 1 17 2 8 1 7 1 5 6 20 4 7 4 7 2 10 3 2 3 2 6 9 7 14 4 3 1 12 1 13 7 11 7 25 7 34 7 36 6 9 7 14 7 34 7 15 4 4 4 5 4 4 4 6 7 10 7 10 8 21 2 4 3 4 2 7 2 13 7 35 7 14 1 9 5 2 5 3 5 9 5 2 1 9 6 61 1 11 1 13 1 6 4 7 4 3 4 2 4 2 1 6 4 3 1 19 1 7 1 6 4 2 1 6 4 3 4 3 4 2 4 3 4 2 1 6 1 7 1 7 2 10 2 11 6 4 1 7 6 66 6 72 6 51 6 62 6 66 6 72 1 21 1 7 6 65 1 17 6 40 7 22 7 16 7 22 7 23 1 9 7 6 6 70 6 61 1 7 7 35 4 3 4 2 6 55 4 2 6 10 6 47 4 3 1 19 4 2 6 13 4 3 4 3 4 2 4 3 4 2 4 4 4 5 6 19 1 9 4 7 4 7 4 4 4 5 4 4 4 6 6 9 1 17 1 17 1 17 8 3 1 17 1 17 7 38 1 17 1 17 1 9 1 9 7 6 7 5 8 2 1 9 8 3 1 9 1 9 1 9 1 10 6 48 1 9 7 8 7 27 7 4 1 5 6 61 6 68 5 4 6 51 6 63 4 3 7 37 1 2 6 26 1 4 7 25 7 36 7 36 7 37 7 36 7 20 6 16 1 9 1 9 1 9 2 2 1 14 1 10 6 30 1 7 1 7 3 2 2 2 6 31 1 17 7 13 7 12 7 35 7 35 7 15 7 38 7 31 6 48 7 24 4 3 1 4 4 4 1 4 5 3 5 9 5 4 5 3 6 28 6 68 5 7
7. PCA or Left Support Assembly faulty Reseat OOPS flag END Gears on Drive Roller loose Replace one at a time to isolate the cause No Yes Yes Yes No No No Yes Yes No No START Use Field Diagnostic Software to help solve problem Light Patterns normal Basic error light pattern Advanced error light pattern Interpret basic error light pattern and fix printer condition Interpret error trap code START No Yes No Error trap pattern STOP Yes Yes Determine advanced error light pattern and fix printer condition No No Yes STOP Remove media from paper tray and feed it into Rear Media Feed Printer pulls paper in Power off printer OOPS flag Logic PCA Assembly or Left Support Assembly faulty Paper ejects OK Replace paper into paper tray and press Resume Button Upper Paper Guide Assembly or Starwheels Assembly faulty Does pressure plate rise Pick Roller Assembly or Pick Separator faulty Replace Input Tray Assembly Replace one part at a time to isolate the problem No Yes No
8. HP DeskJet 1220C Professional Series Service and Support Guide 1RWH LQGRZV2QO 0DFLQWRVK2QO 1 2 11 12 14 15 13 16 5 6 7 8 3 4 9 10 5 mm 0 2 Printable Area Portrait Printable Area Landscape 5 mm 0 2 5 mm 0 2 5 mm 0 2 3 mm 0 12 3 mm 0 12 10 mm 0 4 10 mm 0 4 1 5 lt 67 5 1 5 lt 67 5 1 5 lt 67 5 SETUPD SETUP WIN31 PCL3 lt language gt SETUP EXE lt language gt D WIN31 PCL3 ENU SETUP EXEENU 1 2 5 6 4 3 C gt driver win disk4D cd driver win disk4 INSTALL C HP1220C DJCP
9. f Test Self Test printed OK You have a damaged file or software problem Check printer port selection Print a Self Test Power light blinks while Self Test prints Check power cable connection No Printer or computer failure Return printer for repair Yes No Your printer is correctly set up Try printing your document again Yes STOP No Yes Yes Print a Sample page Sample page prints OK Send printer for repair Power off your computer and printer Disconnect and reconnect them and power them on Then print a Self Test Self Test printed OK Printer setup OK Check printer setup No Yes Yes No No Yes Your printer is correctly set up Try printing your document again No Yes No Self Test printed OK START Paper jam Clear paper jam Media loaded correctly Load media correctly Incorrect media type Use correct media type Two or more media types loaded Load only one media type at a time Enough media in tray Check that there is sufficient media in tray Alternative media feed in use Check Bypass Stopper Still having paper feed problems Print a Sample Page Sample page prints OK Send printer for repair Print a Self Test Self Test printed OK Your pri
10. ing the Self Test See Troubleshooting Unusual Noises Yes Yes Yes Yes Yes Yes Yes No No No No No No No Power cord OK Measure output voltage of Power Supply PCA Voltage measures 19V B Replace Power Supply Assembly Power Light on Measure voltages on Logic PCA Replace Logic PCA Assembly START STOP Check Wire Harness Assemblies Voltages 5V and 18V No No No Yes Yes Cleanout Trough locked Lock Cleanout Trough Check power cord No No Yes Yes Yes Power Supply Moule A ROM_DATA 0 15 SDRAM_DATA 0 15 EEPROM 1024 x 8 Bytes EEData EEClk Arabian Analog ASIC ACLK ASID ASOD ALOAD 5V Output Supply 3 3V Output Supply Reset 18V Input Supply Line Feed Motor Driver Output Ramp Motor Driver BDM Connector Centronic Connector 30 Ways connector 24 Ways Flex connector Helios C Digital ASIC Flash 2x1Mx16 SDRAM 1x4Mx16 ROM_Addr 1 21 ROM_CONTROL 0 3 SDRAM_Addr 0 13 SDRAM_CONTROL 0 8 15 975MHz Crystal XI XO BDM Interface Signals USB Interface IEEE 1284 Interface Top Door Sensor USB Connector Power Connector B C B To Line Feed Motor A To Service Station Motor amp Fan C To Output Ramp Motor 32V Input Supply 24 Ways Flex connected to Carriage Board 18V 32V f
11. inter Input Kicker Spring Pick Separator Assembly Sponge Wiper Assembly Service Station Motor Assembly Main Back Panel Access Door Encoder Disk Assembly Output Belt Power Supply Assembly Power Insulator Power Supply Harness Assembly Rail Cover Output Mechanism Assembly Starwheels Assembly Input Tray Assembly Output Motor Assembly Pick Roller Assembly Main Logic Harness Assembly STOP Spot Sensor Assembly Rubber Feet ESD Cover Spot Sensor Cable Assembly Carriage Motor Assembly Linefeed Encoder PCA Index Sensor Index Sensor Harness Carriage Assembly Carriage Rod Carriage Belt Left Hand Grab Rocker Plate Spring and Pivot Spring Flex Cable 1 2 Q 3 8
12. nter is correctly set up Try printing your document again STOP Yes No No Yes Yes Yes No No Yes Yes No Yes No No Yes Yes No No START Tape on the print cartridges Remove protective tape from print cartridges Print cartridge out of ink Replace print cartridge Printer settings correct Make sure the printer is selected as current or default printer Printer shared on a network See Problems with a Network Printer Printer sharing a port Stop sharing port Blank page still prints Send printer for repair Yes Yes No Yes Yes No No Yes No No STOP No Yes START Self test prints Printer sounds OK Paper ejects OK Power Light ON when Power Button pressed Printer initializes Light pattern normal Paper feeds OK STOP See Troubleshooting Power ON Problems See Troubleshooting Paper Eject Problems See Troubleshooting Paper Feed Problems See Troubleshooting with the LEDs See Troubleshooting Printer Initialization Problems See Troubleshoot
13. rom Power Supply Module To Personal Computer USB Centronic Connector Power Magic Cancel Ink Key Panel Carriage Motor Line Feed Motor Service Station Output Ramp Motor Oop Sensor Dudley III ASIC Interface Signals Trident ASIC Interface Signals Line Feed Board To Power Supply Module Power Switch Status Sense PSM_On PSM_nEnable 1 2 3 Power ON OFF Signal Flow 1 User press Power Button on Key Panel 2 Power Supply Module PSM activate PSM_nEnable 3 Escher Logic Board activate deactivate PSM_On to turn ON OFF PSM LEFT HAND SIDE RIGHT HAND SIDE SYSTEM LEVEL BLOCK DIAGRAM ELECTRICAL LOGIC BOARD SIGNAL FLOW Lee Chin Kang 29 September 1999 RevA x2 x7 x5 x5 x2 x2 x2 11 PSM_nEnable Escher Logic Board GPIO Assignment 0 KP_Cancel Button 1 USB_Enable 2 HumidFast 3 BackDoorSensor 4 PwrLED 5 MagicLED 6 InkLED 7 KP_MagicButton 8 PwrButton 9 TopDoorSensor 10 PaperSensor 13 RampMotorEnable 14 IndexMaker 15 Mechless 12 PwrOn Back Door Sensor Connections to Main Logic Harness Assembly OK Service Station moves smoothly Carriage moves out of home position Trough 1 Assembly rollers rotate OOPS flag moves freely Check connection between Main Logic Harness and Logic PCA Assemblies Service Station or Logic PCA faulty Carriage Motor Logic PCA or Encoder Strip faulty Line Feed Motor Logic
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