Service Manual TABLE TOP GLASSFRONT MERCHANDISER
Contents
1. 10 To remove the top tray 11 To re install the top tray 11 To remove the bottom tray 11 To re install the bottom tray 11 Tray Configurations 14 change two small helixes to large helix 11 Changing one large helix to two small helixes 12 Adjustable 13 Product Ejectors 13 LOADING INSTRUCTIONS 14 Loading Tray eedem 14 Loading Bottom Tray 14 To Close Vendor After Loading 15 CONTROLLER FUNCTIONS 16 Sales 16 Vend Cycle nu u u Si s 16 17 Jammed Motor Condition 17 Vend and Cash Counters 17 Resettable Vend and Cash Counters 17 Service Mode 18 Entering the Service Mode 18 Exiting the Service Mode 18 Service Modes 18 Motor Count2. For some narrow snack selections it will necessary to rotate helixes to different starting positions The spline on the helix shaft allows for the helix to be indexed every 20 degrees of rotation Reinstall tray Set vend price Test vend the selection Changing one large helix to two small helixes 1 2 Remove tray Remove the large helix to be changed by pulling forward on the hub of the helix Remove the wide adjustable shelf Move the vend motor from the center slot to the left slot and leave wires connected Install new vend motor in the right hand slot and connect existing harness wires to the proper terminals 10 12 Make sure when connecting the wires to the new motor that the wires are connected to the proper terminals Improper wiring could damage motor and the controller board See the Schematic at the back of this manual Install new narrow adjustable shelves Install new small helixes by inserting into motor and pressing helix spline inward towards motor NOTE For some narrow candy selections it will be necessary to index helixes to different starting positions The spline on the helix shaft allows for the helix to be indexed every 20 degrees of rotation Re install tray Set the vend price for the new selections Test vend selections Adjustable Shelves Under each selection helix is an adjustable aluminum shelf Proper positioning of
3. 19 Coin Dispensing 19 Total Sales Vend Count 20 Cash Count 20 Resettable Total Sales Vend Count 21 Resettable Cash Count 21 Clear Resettable Values 22 Price Setting 22 Single Motor 22 All Motor Test 22 Force Vend ayapana 23 Multi Vend 23 No Glhieat orato esti Een 23 Note Bill 23 CARE AND CLEANING SCHEDULE FOR PREVENTIVE MAINTENANCE 24 Once Monh h 24 Clean Cabinet Interior 24 Clean Cabinet Exterior 24 BEFORE CALLING FOR SERVICE 24 PARTS ORDERING PROCEDURE 25 TROUBLESHOOTING GUIDE 26 SCHEMATIC erectio terna si cu oaa oi 29 Record the Model Number and Serial Number of your machine below The Model and Serial numbers are needed for you to obtain quick service and parts information for your machine Th
4. 5 Secure the lid and lock in place by using keyed lock in the coin return and cash box assembly Locking Lever A10123 Figure Locking Lever NOTE Product must not be forced into the helix spaces All product should fit freely The width of the product must be greater than the diameter of the snack helix If the product is smaller it may fall through the helix when the product is in the front vend position 15 CONTROLLER FUNCTIONS There are two modes of operation Sales Mode The vendor accepts deposits pays out change and dispenses product to the customer The digital display and the LEDs are used to communicate with the operator and the customer Service Mode Used by the operator to program and service the machine The digital display is used to communicate with the operator Sales Mode 00 displays The decimal point position is determined by the coin mechanism attached When no credit has been established and a key is pressed the price for that selection displays for approximately three seconds When credit is deposited the amount displays Four digits are available The credit value displays until either a vend or a coin return command occurs Vend Cycle After a selection is made the controller will determine if sufficient credit 15 available and the status of the selection If the accumulated credit is greater than or equal to the price of the selection a vend attempt will be shown
5. cash counter will be incremented by the price of the selection vended The counter rollovers occur at 99 999 999 and 999 999 95 respectively NOTE Test vends are not included in the counter totals Resettable Vend and Cash Counters The resettable counters track Total Vends dispensed and Total Cash collected since last reset The vend count and cash totals will be available by individual selections range rows and entire machine Following a successful vend the resettable vend counter will be incremented by one 1 and the resettable cash counter will be incremented by the price of the selection vended The counter rollovers occur at 99 999 999 and 999 999 95 respectively NOTE Test vends are not included in the resettable counter totals 17 Service Mode Entering the Service Mode To change any settings or programs in the vendor the controller must be placed in the Service Mode To enter the Service Mode push the service mode button once The controller is located on the inside of the cabinet top directly behind the front display area The service mode button is located on the top left corner of the controller See Figure 8 Exiting the Service Mode To exit the Service Mode push the service mode button The controller will automatically exit the Service Mode if no key is pressed for approximately twenty five 25 seconds 9000000000900000 12 345867 891011121314 15 16 123485075
6. credit displays To receive change on an over deposit the Coin Return button must be pushed When in the Multi Vend Option the display will show UL X Press any key other than the or v 1 keys to toggle the status of the option enabled disabled Pressing either the or v 1 keys saves the currently displayed status of the function and jumps the controller up or down to the next service mode function NO CHEAT When a vend is attempted and there is not enough change in the coin mechanism to return exact change the controller is said to be in exact change status Whenever this condition occurs a customer is at risk of not receiving exact change after a vend is made To signal the customer of a potential loss the USE EXACT CHANGE LED will be on When the controller is in exact change status and the No Cheat Option is enabled and if a customer selects an item for which exact change can not be returned the controller will return the accumulated credit and the selection will not be vended The USE EXACT CHANGE LED will flash to signal the customer to use exact change for the desired selection When in the No Cheat Option the display will show CH X Press any key other than the or v 1 keys to toggle the status of the option enabled n disabled Pressing either the v keys saves the currently displayed status of the function and jumps the controller up or down to the next service mo
7. display will flash FAil for two 2 seconds Note any selection motors that fail and refer to the Troubleshooting section of the manual to diagnose vend failure s ALL MOTOR TEST With tESt showing in the display press any key other than the J or v keys to test vend all selections starting with A1 If during a test vend a selection motor fails the display will flash FAil for Two 2 seconds then continue on with the test sequence Note any selection motors that fail and refer to the Troubleshooting section of the manual to diagnose vend failure s 22 FORCE VEND This mode forces the customer to select a product if the accumulated credit 15 greater than or equal to the lowest programmed vend price in the machine If the customer initial selection fails during the vend cycle then the controller will allow the credit to be returned via the manual escrow return request The Coin Return Button must be pushed When in the Force Vend Option the display will show FC X Press any key other than the v 1 keys to toggle the status of the option enabled disabled Pressing either the or v 1 keys saves the currently displayed status of the function and jumps the controller up or down to the next service mode function MULTI VEND This feature when on enables multiple purchases to be made as long as adequate credit is available Instead of immediately returning the over deposit after a vend the
8. each adjustable shelf is critical to assuring successful vends The shelf should be adjusted out far enough to prevent the product from dropping off the front of the tray unintentionally but back far enough to assure the product will drop free of the tray front when vended Each shelf can be moved in and out to assure proper vending The shelf is held to the back of the product tray by a screw and a rubber bushing If the shelf is difficult to move loosen the screw with a Phillips screwdriver adjust and re tighten Product Ejectors Product ejectors are used to provide additional push for products that may still hang on the front of the trays even after the adjustable shelves have been adjusted Six 6 product ejectors are included in the service package The product ejectors are half moon shaped black plastic rhat snap fit onto the ends of the helixes The curvature of the ejectors matches that of the helixes for easy assembly The attachment of the ejector can be timed by placing at different clock positions such as 3 00 to push the product from the tray earlier than a normal rotation would By adjusting the product shelves helix timing and adding product ejectors virtually any product can be vended if it fits in the helix spaces If a product is jammed into the helix space it is too big and will probably have vend failures PRODUCT EJECTOR P N 4025748 Figure 5 Product Ejectors AUGER AT 6 O CLOCK A1008
9. 7 13 LOADING INSTRUCTIONS The small diameter selection helixes will hold 11 14 or 16 items between the loops or spaces depending on which helix is installed The large diameter selection helix will hold eight 8 items between the loops and spaces When loading products into the helixes start at the last space or loop and place the products toward the front making sure to place a product into each space of the helix Loading Top Tray With the lid in a full open position and the lid support engaged the top tray may be loaded with the product Fill the product in the selection helix starting at the back and filling forward making sure to place an item in every loop or space of the helix Loading Bottom Tray With the lid in a full open position and the lid support engaged tilt the top tray up and lock it in position with the locking lever See Figure 7 Pull the bottom tray forward in the vendor to reach the back of the selection helix loops or spaces for ease of filling items into the helixes Locking Lever A10122 Figure 6 Locking Lever Close Vendor After Loading 1 Push bottom tray back into the vend position in the cabinet 2 Raise up on the top tray and push down on the locking lever See Figure 7 3 Lower top tray to the vend position resting on the support pins 4 Push up on lid and release the lid support by pulling forward on the support Carefully lower the lid to the closed position
10. 8 PIGTAIL TO KEYPAD Figure 8 Service Mode Button Location Service Modes Push the service mode button once to enter the base menu of the Service Mode Cnt displays to access the other modes See Table 3 press and the v up and down arrows to scroll through the available modes See Figure 9 for the keypad layout 10119 Figure 9 Keypad Layout Table 3 Service Modes Functions DISPLAY FUNCTION SHOWS Cnt Motor Count Coin Coin Dispensing SALE Total Sales Vend Count CASH Cash Count rSLE Resettable Total Sales Vend Count rCSH Resettable Cash Count Cir Clear Resettable Values PrC Price Setting SLCt Single Motor Test tESt All Motor Test FCx Force Vend UL x Multi Vend CH x No Cheat ES x Note Bill Escrow Not available 1 X is the current status of the function y enabled n disabled MOTOR COUNT The total number of functional motors will be displayed when Cnt is displayed and any key except the or v 1 is pressed Any new motors located during the motor count will be added to the current configuration The controller will test each motor in the configuration To access the other service mode functions press to scroll up or v to scroll down COIN DISPENSING With Coin showing in the display coins can be dispensed from the coin mechanism inventory tubes See Table 4 Table 4 Coin Dispensing
11. PRESS KEY TO DISPENSE 1 lowest value coin 2 next lowest value coin 3 next greatest value 4 greatest value coin if four coin tubes Coins can also be dispensed from the coin mechanism with optional payout switches To access the other service modes press 1 to scroll up or v 1 to scroll down 19 TOTAL SALES VEND COUNT When SALE shows in the display enter one of the following e Single selection 1 1 for example e Entire range row press the alpha key of that range row two times B B for example e Entire Machine enter A D 1 The values of the vend and cash counters will be displayed as eight digit numbers with the first four digits of each counter displayed first for a period of 2 seconds and then the last four digits displaying for 2 seconds The controller will then wait for another selection See example EXAMPLE Choose selection to display 0000 displays for 2 seconds 0 8735 displays for 2 seconds 8 735 Indicates total vend count of 8 735 CASH COUNT When CASH shows in the display enter one of the following e Single selection A 1 for example e Entire range row press the alpha key of that range row two times B B for example e Entire Machine enter A D 1 The values of the vend and cash counters will be displayed as eight digit numbers with the first four digits of each counter displayed first for a period of 2 seco
12. Release Lever A10126 A10127 Figure 4 Tray Mounting Pins remove the top 1 Open the lid and engage the lid support 2 Disconnect the plug connection for the top tray 3 Pull forward on the release lever and hold forward 4 Lift up on tray and pull out to remove To re install the top tray 1 Place tray in position on mounting pins 2 Re connect harness plug to tray To remove the bottom tray 1 Remove the top tray as described in preceding section 2 Disconnect harness plug from bottom tray 3 Lift up on tray and pull tray forward out of cabinet To re install the bottom tray 1 Place bottom tray in position on mounting pins 2 Re connect plug to wiring harness Tray Configurations The selection helixes and motors may be changed to accommodate different sizes and shapes of products One large helix may be replaced with two 2 small helixes or two 2 small helixes may be replaced by one 1 large helix To change two small helixes to one large helix 1 Remove tray 2 Remove the two small helixes to be changed 3 Remove center divider by lifting up and removing from tray 4 Remove the two adjustable shelves 5 Remove the vend motor to the right by disconnecting the wires and lifting out of the slot 6 Move existing vend motor from the left slot to the center slot Leave wiring connected 7 Install wide adjustable shelf 8 Install large helix 11 9 10 11
13. TABLE GLASSFRONT MERCHANDISER MODEL 3003 MDB Service Manual May 1998 P N 4208252 REV Table of Contents SPECIFICATIONS eere 1 Physical Dimensions 1 Electrical iter re ertet 1 1 CoOIn8g83 1 INTRODUCTION eene u 2 Features and Options 2 UNPACKING TT 3 INSTALLATION INSTRUCTIONS 4 Grounding amp 4 120 Volt Vendors 4 220 230 240 Volt Vendors 5 INSTALLATION CHECK LIST 6 SET 6 COMPONENTS amp 5 8 Coin Return Button eeen 8 itr ote Desi 8 Vend MOtors Let dre dene decine ren 8 Delivery 8 Coin Return Cup Cash Box 8 Keyed Lock 8 DIS PIAY rS 9 Transformer ende eet 9 Circuit Breaker uu 9 Coin Mechanism a 9 Filing The Coin Tubes 9 Main Product 10 Removal Of Product Trays
14. ace end cap out of vend shaft behind motor motor during Foreign material in drawer Check tracks and clean tracks vend cycle Linkage broke or loose Check linkage under bottom tray for Product breakage and missing or loose delivery fasteners drawer Drawer return spring not Check spring connection and replace if binding connected or broke broken Anti theft binding in track Clean track if dirty check for proper or not in track properly positioning of alignment pins in side tracks 28 29 SCHEMATIC TRANSF ORMER j H 115 VOLTS 60 HZ 10 AMPS 1 PHASE 3 INTERNATIONAL UNITS BREAKER 220 230 240 VOLTS 50 60 HZ 5 AMPS E 1 PHASE J1 PIGTAIL TO KEYPAD 3 1165 4321 16 15 14 13 12 11 098 1654321 fo ETNEU UP DOWN ROW A ROW BT ROW C NOT USED ROW D NOT USED 50b 2 _ 7 5 oO _ c c c el SWITCH A SWITCH B SWITCH C NOT USED SWITCH D NOT USED SOLDOUT D NOT USED 7 m lt 11 12 13 14 5 16 TABLE MODEL 3003 SCHEMATIC DIAGRAM 4208511 REVISION B 31
15. de function NOTE BILL ESCROW Note Bill Escrow is not available 23 CARE AND CLEANING SCHEDULE FOR PREVENTIVE MAINTENANCE Once a Month Always disconnect power source BEFORE cleaning or servicing Clean Cabinet Interior Wash with a mild detergent and water rinse and dry thoroughly Odors may be eliminated by including baking soda or ammonia in the cleaning solution Plastic parts may be cleaned with a quality plastic cleaner The vend mechanisms must be kept clean Any build up can cause the mechanisms to malfunction Do not get the cleaning solution on electrical components To insure proper vending keep delivery area free of dirt and sticky substances Clean Cabinet Exterior Wash with a mild detergent and water rinse and dry thoroughly Clean occasionally with a quality car wax Plastic exterior parts may be cleaned with a quality plastic cleaner BEFORE CALLING FOR SERVICE Please check the following e Ifthe power is turned on at the fuse box is the machine the only thing that doesn t work e 5 machine plugged directly into the outlet Extension cords can cause problems DO NOT USE EXTENSION CORDS e 5 the circuit breaker at the fuse box reset e Referto the troubleshooting section 24 PARTS ORDERING PROCEDURE When ordering parts include the following Shipping address Address where the invoice should be sent The number of parts required The model number and serial
16. e numbers are given on the identification plate located on the back side of the cabinet of the machine MODEL NUMBER SERIAL NUMBER SPECIFICATIONS Physical Dimensions INCHES CM Height 23 58 Width 22 56 Depth 24 1 4 62 POUNDS KG Weight 70 26 Electrical Power 120 VAC 60 Hz Domestic 220 230 240 VAC 50 60 Hz Int l Transformer 110VAC 60Hz 220 230 240 VAC 50 60Hz 24 75 VA Operating Current 9 Amps Capacity Standard Configuration Two 2 trays Three 3 to six 6 selections per tray Both trays are configurable from candy to snack and vice versa Additional helix sizes available through VendNet Parts Department see the Introduction section of this manual Coinage MDB version any MDB peripheral device INTERNATIONAL DOMESTIC Global Mars TRC 6010 Coinco L Plus Coinco 9302L INTRODUCTION This manual contains service and installation guidelines and instructions pertaining to the Table Top Glassfront Merchandiser Model 3003 MDB Also included are various options features and accessories that are offered Features and Options Multi Drop Bus MDB handling mechanism e DEX UCS for MIS data transfer using the Vending Industry Data Transfer Standard e Self diagnostics and cash accountability e Force Vend Multi Vend features Motorized delivery electronically controlled This vendor utilizes DC motors Do not attempt to turn auge
17. echanism or equivalent The coin mechanism is shipped installed however the coin mechanism packaging is used as additional packaging material within the main carton Filling The Coin Tubes 1 Unlock the top lid and raise the lid to full open position and the lid support engages Fill nickels approximately 68 in coin mechanism nickel tube Fill dimes approximately 98 in coin mechanism dime tube 2 3 4 Fill quarters approximately 66 in coin mechanism quarter tube 5 Correct change light will go out 6 Disengage lid support and close lid Never disconnect the coin mechanism or any electrical connection with the machine plugged in Damage to the coin mechanism or controller may result Main Product Trays There are two 2 main product trays per machine each capable of containing a maximum of 6 selection depending on the configuration of the trays Each selection has its own vend motor mounted to the back of the tray Each tray has its own wiring harness and plug for connecting to the remainder of the circuit through the cabinet The motors are the same on all trays It is possible to change configuration in each tray by adding or removing motors and helixes When changing configuration of the trays you will have to re program the machine for the prices and selections altered Removal Of Product Trays The two 2 product trays are held in place on mounting pins on each side of the tray See Figure 4
18. ed contact a licensed electrician to correctly polarize and or ground the receptacle to ensure safe operation LIVE NEUTRAL HOT NEUTRAL GROUND A10100 Figure 2 Two Types of 230 Volt Outlets INSTALLATION CHECK LIST 1 Allexternal and internal packaging removed 2 Recorded model and serial numbers from Identification Plate on back of cabinet space provided at end of Table of Contents 3 Consulted local state and country codes and regulations before installation of the vendor 4 Tested for proper grounding and ratings of outlet to be used by vendor 5 Refer to Setup for continuation of installation SET UP The Table Top Glassfront Merchandiser control system must be set up for use prior to placing the vendor in operation The control system controls the pricing motor control accounting information and vend options within the machine It also monitors errors or failures that may occur and relays that information through the display After the machine is set up to vend it must be properly loaded to assure proper vending of product The proper loading of product is essential to a proper vend and satisfaction of the buying customer Return amp Display Button Control Board Selection Panel Operating Instructions Service Transformer Mode amp Circuit Label Breaker Lid w Support Small Helix Large He
19. ering the drawer to prevent access to the other items in the vendor The linkage for the Anti Theft guard is under the bottom tray Coin Return Cup Cash Box amp Keyed Lock The coin return cup and the cash box is a one piece two compartment slide in assembly The front portion is the coin return cup and the back portion is the cash box area Incorporated in the front of the assembly is a keyed lock for the drawer and lid assemblies In the closed or locked position the keyed lock will secure the coin return and cash box assembly and activate the locking assembly for the lid of the vendor The keys for this lock will be shipped taped inside the coin return cup Display The display is a four digit seven segment display that is integral to the controller and cannot be replaced without replacing the entire controller The display is used as the informational center for the controller to convey information in both Sale and Service Modes Transformer The transformer is located in the base of the cabinet on the right side It can be accessed from the back of the cabinet by first unplugging the machine then removing four screws on the vented back screen displaying the underside of the transformer Circuit Breaker The 3 amp circuit breaker located on the transformer cover inside the cabinet cavity protects the controller board and the coin mechanism Coin Mechanism The coin mechanism is either a CoinCo 9302 GX MDB 24 volt coin m
20. eset circuit breaker supply Damaged or defective Repair or replace power cord power cord Circuit breaker tripped in Repair short causing the breaker to trip machine and reset breaker Two pin connector off of Connect two pin connector controller or loose Broken or disconnected Repair broken wire or reconnect wire white orange or orange wires from transformer to Vendor controller rejects all Dirt or foreign material in Clean the coin acceptor coins coin acceptor Six pin connector on Check six pin connector for continuity controller to coin and bad connection to board mechanism unplugged or bad contact or miss aligned with pins on the controller Coin mechanism is not Check coin mechanism plug or tighten plugged into receptacle or connections loose connection Bad coin mechanism Replace coin mechanism Bad transformer Replace transformer Bad controller Check for burnt components or cracked controller 26 PROBLEM CAUSE CORRECTIVE ACTION Connection to keypad Connect harness to the controller loose or broken check for loose or broken wire or connector Harness from the controller Connect harness to controller Check to trays disconnected for loose or broken wire loose connection or broken wire Vendor accepts coins will not vend Shelf harness Check connections or wire breaks in disconnected loose or harness broken Jammed vend motor Check on product being too large or helix hub improperly aligned Wire connection
21. four digits displaying for 2 seconds The controller will then wait for another selection See example EXAMPLE Choose selection to display 0001 displays for 2 seconds 100 00 62 50 displays for 2 seconds 62 50 Indicates total cash sales of 162 50 21 CLEAR RESETTABLE VALUES When CLr shows in the display Press any key except the or v to clear the resettable values To access the other service mode functions press A to scroll up or v 1 to scroll down PRICE SETTING With PrC showing in the display enter the desired selection The current price will be displayed Press to scroll the price up or v to scroll the price down then press A to save the price Once the price has been saved the display will show PrC again and wait for another selection To access the other Service Modes press to scroll up or v to scroll down To exit the Service Mode press the Service Mode Button Vend prices can be verified in the Sales Mode With no credit established enter a selection to display the corresponding price If the selection has no motors assigned the MAKE ALTERNATE SELECTION LED will light SINGLE MOTOR TEST With SLCt showing in the display test a single selection by pressing the corresponding selection keys Al for example Pressing either the or v keys jumps the controller up or down to the next service mode function If during a test vend a selection motor fails the
22. ial in a manner not to damage the finish or exterior of the machine Inspect the machine for concealed shipping damage Report any damage hidden by the packaging material directly to the delivering carrier on a hidden damage report Open the outer door and remove all internal packing material The keys to the vendor are located in the bag taped to the coin up assembly Consult local state and country codes and regulations before installation of the vendor INSTALLATION INSTRUCTIONS The vendor can be mounted to a tabletop surface The service package includes two 10 wood screws to fasten up through holes in a table surface into bosses molded into the vendor s base The bosses are located on the bottom of the vendor and are 11 inches apart front to back Table 1 Service Package Contents DESCRIPTION QUANTITY Senice Marval t 10 Wood Screws Minors Forbidden Label 1 Product Ejectors Price Sheet 25 60 Price Sheet 65 1 00 U 1 Price Sheet 1 05 1 40 yU Grounding amp Electrical Extension cords can cause problems DO NOT USE EXTENSION CORDS Prior to connecting the equipment the integrity of the main electrical supply must be checked for correct polarity presence of ground and correct voltage It is recommended that these checks be repeated at 6 month intervals with the routine safety electrical testing of the equipment itself To correct negative voltage amperage polarity or ground checks consul
23. lix Product Ejectors Lock Coin Return amp Cash Box Adjustable Shelves Delivery A10125 Door Figure 3 Tabletop Components COMPONENTS amp FUNCTIONS See Figure 3 Coin Return Button When depressed the coin return button located on the top cover activates the coin acceptor to scavenge or clear the acceptor of any damaged or stuck coins By pressing the coin return button with credit displayed if Force Vend is off the controller will signal the coin mechanism to return the held credit The coins will be channeled through the coin mechanism to the coin return cup located in the base of the vendor Keypad The keypad located on the top cover is a self enclosed membrane switch panel This eliminates the need for individual switches and wiring The keypad is used to activate the vend circuit when making a selection and in the Service Mode to modify controller functions Vend Motors The Table Top Glassfront incorporates the use of current limited DC Motors Do not try to turn motors by hand damage to the motor may result The vend motors are held in place by a T shaped section that slides up and down in the back portion of the trays The motors are identical and can be changed with any other motor in the unit Delivery Drawer The delivery drawer located in the front of the main cabinet is pulled forward or out after products are vended When the drawer is pulled out an Anti Theft guard comes forward cov
24. nds and then the last four digits displaying for 2 seconds The controller will then wait for another selection See example EXAMPLE Choose selection to display 0093 displays for 2 seconds 9 300 00 65 20 displays for 2 seconds 65 20 Indicates total cash sales of 9 365 20 20 RESETTABLE TOTAL SALES VEND COUNT When rSLE shows in the display enter one of the following e Single selection A 1 1 for example e Entire range row press the alpha key of that range row two times B B for example e Entire Machine enter A D 1 The values of the vend and cash counters will be displayed as eight digit numbers with the first four digits of each counter displayed first for a period of 2 seconds and then the last four digits displaying for 2 seconds The controller will then wait for another selection See example EXAMPLE Choose selection to display 0000 displays for 2 seconds 0217 displays for 2 seconds 21 Indicates total vent count of 217 RESETTABLE CASH COUNT When rCSH shows in the display enter one of the following e Single selection A 1 1 for example e Entire range row press the alpha key of that range row two times A for example e Entire Machine enter A D 1 The values of the vend and cash counters will be displayed as eight digit numbers with the first four digits of each counter displayed first for a period of 2 seconds and then the last
25. number of the machines Any special shipping instructions Carrier desired air or air special truck parcel post or rail Signature and date If a purchase order number is used be sure that it is legible and visible Correct part number and description from the pertinent part and or parts manual 49 Oo pcr NOTE When Right and Left are used with a part name it is taken to mean that the person is facing the machine with the door closed 10 Mail your order to VendNet 165 North 10th Street Waukee lowa 50263 USA Phone 515 274 3641 Parts Fax 515 987 4447 Sales Fax 515 274 0390 E Mail VendNet Ecity net All orders are carefully packed and inspected prior to shipment Damage incurred during shipment should be reported at once and a claim filed with the terminating carrier If you do not have the right parts manual contact the above address VendNet will provide a copy for you if available Do not wait to order until you receive the parts manual instead use the most accurate description you can Include the model number and serial number of the machine the name of the assembly in which the part is used and if practical a sample part Furnish any information to enable our Parts Department to pinpoint the exact part needed 25 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTIVE ACTION Machine not plugged into Plug machine into wall outlet outlet Circuit breaker tripped at R
26. on the display If credit is less than the selection price the price will be flashed for 3 seconds or until a new selection key is pressed After a successful vend the amount of change to be returned will be displayed until all coinage is paid back If the motor is flagged as bad the MAKE ALTERNATE SELECTION LED flashes for 3 seconds or until a new selection key is pressed If a selection is made and vend cannot take place assuming that sufficient credit and change are available the MAKE ALTERNATE SELECTION LED flashes LEDs If the payout tubes in the coin mechanism are below the low level sensors the USE CORRECT CHANGE LED will light continuously unless the No Cheat Mode is enabled See No Cheat Mode in this Options section If no motors have been assigned or if the motor has been recorded as faulty the MAKE ALTERNATE SELECTION LED flashes for 3 seconds or until a new selection is made Jammed Motor Condition The controller will not run motors that have been flagged as jammed or that have not been assigned A motor jam is detected when power is applied to a motor and the motor fails to return to the home position within about nine 9 seconds Motors flagged as jammed must be successfully run in the Service Mode to be reset Follow the instructions outlined in Test Vend Selections section of this manual Vend and Cash Counters Following a successful vend the vend counter will be incremented by one 1 and the
27. rs by hand Motor damage could occur e Audible feedback indicates when a product has been vended or when an error condition exists e change or loss of program memory because a power failure e Cash accountability records Total Cash transactions and Total Vend cycles performed by the vendor Information for individual selections complete range rows or total machine can be compiled and used for inventory and ordering records The vending sequence of the Table Top Glassfront is First in first out eliminating the need for stock rotation The product drawer features Vend The Item You See therefore a display item is not necessary The basic tray configurations can be changed by ordering additional parts for a maximum of six selections per tray The trays are equipped with individual 24 volt DC motors and helixes for each selection Each tray is equipped with a complete wiring harness for different drawer configurations The top drawer may be filled in its normal vend position then raised and locked in the up position to fill the lower drawer The selection capacity and product size may be varied by adding or deleting motors and helixes in each drawer Each machine is identified by a model number and a serial number These numbers appear on the Identification Plate attached to the rear of the vendor Record these numbers for your records space provided after Table of Contents All inquires and correspondence pertaining to
28. s to motor Check vend motor connections and for loose or disconnected loose or broken wire s Selection price set wrong Check selection for proper pricing Bad controller Replace controller Selection price not set Check selection price and price label Vends properly properly but Coin mechanism payout Check for bent coins in the payout does not tubes jammed tubes of the coin mechanism return proper Coin mechanism bad Replace coin mechanism change amount Bad controller Replace controller Bad keypad Replace keypad Product jammed in helix Product too thick need different helix or product Test vend motor in Service Mode See Vend motors Single Motor Test section stopped CAUTION Do not attempt to turn motors by hand Damage to the motor may result Vend motor switch or Check the switch for continuity and wiring loose or broken harnessing for loose or broken wires 27 PROBLEM CAUSE CORRECTIVE ACTION Product does Product too large for helix Change product or helix not vend properly hangs on front of shelf Product catches on helix Adjust timing of helix to properly get front product off of shelf Product Product catches on helix Install product pusher to helix end hangs up front under helix at tray front Product catches on helix Adjust sliding shelf liner to release front product properly Product loaded improperly See Loading Instructions Helix came End cap missing from hub Repl
29. t a licensed electrician 120 Volt Vendors See Figure 1 Power source must be 120 VAC 10 60 Cycle Hz 1 Voltage Check Connect the AC multimeter probes to the hot and neutral terminals It should indicate 108 to 132 volts AC 2 Polarity and Ground Check When the AC multimeter probes are connected to the hot and ground terminals it should indicate 108 to 132 volts AC 3 Amperage Check At the fuse box or circuit breaker panel locate the proper circuit and ensure that the fuse or breaker protecting that circuit 15 rated at 5 amps or greater 3 WIRE OUTLET NEUTRAL GROUND A10116 Figure 1 120 Volt Outlet NOTE The hot side of the outlet should always be counter clockwise from the ground terminal The neutral terminal will be clockwise from the ground terminal 220 230 240 Volt Vendors See Figure 2 Power source must be 220 230 240 10 50 60 Cycle Hz 1 Voltage Check When the AC multimeter probes are connected to the hot and neutral terminals it should indicate 207 to 253 volts AC 2 Polarity and Ground Check When the AC multimeter probes are connected to the hot and ground terminals it should indicate 207 to 253 volts AC 3 Amperage Check At the fuse box or circuit breaker panel locate the proper circuit and ensure that the fuse or breaker protecting that circuit 15 rated at 3 amps or greater NOTE If the receptacle is not properly grounded or polariz
30. this vendor should reference the model and serial numbers It is recommended that this manual read thoroughly to familiarize the service person with the functions of all components along with the features that are available The initial setup of a vending machine is a very important step of insuring that the equipment operates in a trouble free manner By following the instructions at the initial installation of the machine service problems can be avoided and setup time will be minimized Should you have any questions pertaining to the information in the manual replacement parts or the operation of the vendor you should contact your local distributor or VendNet 165 North 10th Street Waukee lowa 50263 USA Phone 515 274 3641 Parts Fax 515 987 4447 Sales Fax 515 274 0390 E Mail VendNet Ecity net UNPACKING To minimize installation time and to avoid service problems due to improper installation follow the instructions outlined in this manual This machine has been thoroughly inspected before leaving the factory and the delivering carrier has accepted this vendor as their responsibility Any damage or irregularities should be noted at the time of delivery and reported to the carrier Request a written inspection report from the claims inspector to file any claim for damage File the claim with the carrier not the manufacturer within 15 days after receipt of the machine Carefully remove the outside packaging mater
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