NGX Classic Manual - AMI Entertainment
Contents
1. OUTSIDE VIEW INSIDE VIEW Part Description 61199701 LCD Assembly includes all parts below 34103701 Top Front Door Catch 22323002 Female Hinge 70093402 Cable Clamp 00710206 Foam Rubber Gasket 21121225 Power Cord 34068706 USB Cable either at top or bottom of LCD 22164202 VGA Cable 34103702 Bottom Front Door Catch 10 1 22323901 Connector Block Out Plate 11 1 34102201 Circuit Board Assembly for Lights 12 2 70093401 Cable Clamp Internal parts for LCD Assemblies Description Nexview Wells Gardner Touch Controller 61194751 61199751 Touch Sensor Glass 61194750 61199750 61194754 old CCFL 61194759 new LED T320HVN1 0 61199754 61194752 old CCFL 61194757 new LED iion 26679301 Kit converts old to new 61194756 new universal 81987973 61194755 61199755 22022617 Rev 36 NGX Jukebox Inside Cabinet 3 LR nn Un Hg cw N 16 17 18 19 20 INSIDE CABINET RT 17 2 SS 22 282. Ref Qty Part Description Ref Qty Part Description 1 2 22323001 Male Hinge 19 1 22320601 Reset Bracket 2 1 34103501 Cord Hole Cover 20 1 21581801 Push Button Switch 3 2 22324201 8 32 Finger Nut 21 1 40984301 Power Supply Assembly 4 6 25156904 Shoulder Washer 22 1 34103603 Short Baffle 5 1 70091702 Solder Lug 23 4 70093402 Cable Clamp 6 2 22323101 Cabinet Latch 24 1 89974808 10 32 x Carriage Bolt 7 1 21256201 Tension Spring 25 1 87844400 10 32 Keps Hex Nut 8 2 34100601 Lock Actuator 26 2 70120926 Washer 9 1 61199501 Cabinet 27 1 34053003 Air Filter Short 10 1 34024501 Lock Bolt 28 1 34053004 Air Filter Long 11 1 70163215 Cylinder Lock 12 1 34103602 Long Baffle Components not shown in assembly above 13 1 61197004 Computer Core Assembly 1 61113306 Main Harness 14 1 22321701 Left Mounting Bracket 1 34102003 Modular Cable 15 1 22321601 Right Mounting Bracket 1 21121240 Power Cord 16 1 34039109 Fan with Connector 17 1 21895503 Fan Finger Guard 18 11 40991404 500 Watt Amplifier Assembly Note Inside Cabinet Images shown with Router Kit and 279 Amplifier Kit installed NGX Jukebox 37 22022617 Rev M Currency Module 5 0 6 INSIDE CURRENCY MODULE Ref Q Part Description Ref Qty Part Description 1 1 22178601 Co
3. 22022617 Rev M 10 NGX Jukebox IR Remote Installation Instructions IR Remote Control Installation Instructions The Continental Video Jukebox comes with an IR remote located in the Handy Pack To install plug the provided cable into the provided IR remote receiver see Figure 10 B and route the other end of the cable through one of the wire access holes in the cabinet Connect the end of the cable into the port labeled IR Receiver on the Core Computer Install the IR remote receiver above the jukebox with clear line of sight between the receiver and the handheld transmitter Plug in and turn on the jukebox and test the remote CABLE gt CONNECTED TO TOP OF RECEIVER RECEIVER MUST BE INSTALLED WITH SENSORS FACING FRONT Figure 10 B IR Remote Receiver Button Functionality on the IR Remote Transmitter To enable or disable options on the IR remote see IR Remote Setup in the Network Setup Jukebox Operation Operator Setup Screens Manual REJECT This button is used to cancel or reject the selection currently playing and cancels all rejects all selections in the queue if held down for four seconds This functionality can be enabled and disabled through the software POWER This button turns the lights the LCD display the bill acceptors and the credit card reader ON OFF To turn them back on and resume normal operation press the POWER button again VOLUME The CH1 and CH2 button
4. Sound System Set Up The NGX jukebox sound system is powered by an ICEpower 250ASX2 Class 2 power amplifier manufactured by Bang amp Olufsen Speaker terminals are provided to connect extension speakers directly to the amplifier An Audio Output Transformer Kit part number 22180806 is available if your installation uses 70 volt speakers or you need to connect extension speakers using various power taps Extension Speaker Operation To avoid poor sound quality care must be taken when adding extension speakers The following requirements must be met e Speakers connected to the amplifier must be wired so the power consumed by the extension speakers does not exceed the amplifier power rating of 250 watts per channel e Complete the Extension Speaker Worksheet Table 1 1 for each channel and verify it does not exceed the 250 watt amplifier channel rating After wiring the speakers perform the Amplifier Overload Check immediately following Table 1 1 e All speakers must be connected with the correct polarity see Figure 1 A e Do not bridge output channels Low Impedance Speakers Low impedance speakers 16 8 or 4 ohm can be used when the connecting cable is less than 100 feet Keep the following two things in mind when wiring your speakers 1 No more than one 4 ohm speaker should be connected to a speaker line If several 4 ohm speakers are to be used each speaker should have its own line 2 The loss 100 feet of 18 gauge z
5. NEXT GENERATION JUKEBOX AE HERETO Installation Owner s Manual U S and Canada call toll free Outside the U S and Canada call 1 877 ROC_N_ROL 1 877 762 6765 1 616 243 3633 E Mail support amientertainment com Web www amietertainment com 22022617 Rev M AMI NGX JUKEBOX WARRANTY AMI extends the original operator of this equipment the following warranty All parts are guaranteed to be free of defects in material and workmanship for the specific periods listed AMI agrees to repair or replace without charge during such period any part which proves defective upon examination by AMI All costs of shipping a defective part to AMI s offices shall be borne by the original operator AMI shall bear the shipping costs for the replacement of defective parts Component Warranty Period Condition from date of shipment Electronic Circuit Boards 2 Years Parts Core Computer Motherboard 1 Year Parts Electrical amp Mechanical 2 Years Parts LCD Display 1 Year Parts Touch Screen Sensor 1 Year Parts Touch Screen Controller 1 Year Parts Hard Drives Life Full Replacement by AMI at no charge for the life of the AMI Entertainment contract In the case of parts supplied to AMI as components AMI extends the same warranty period as extended by the original manufacturer The above warranty applies provided that all parts of the product have been serviced properly as directed in the service manual and provid
6. x 20 x 1 2 bolts packed with the Currency Module Position and hold the Currency Module directly below the jukebox and start threading both bolts from the inside bottom of the jukebox into the top of the Currency Module Do not tighten the bolts yet See Figure 3 B 22022617 Rev M NGX Jukebox S CABINET PRI 1 1 COIN BUCKET Figure 3 B Mounting the Currency Module 8 Locate the black spacer packed with the Currency Module see Figure 3 B Slide the spacer in between the top of the Currency Module and the bottom of the jukebox cabinet Ensure the ramp at the front of the spacer is oriented properly and the spacer is pushed all the way back Tighten the 1 4 bolts 9 Secure the Currency Module to the wall by driving x 1 lag screw through one of the lower mounting holes in the back of the Currency Module and into the wall 10 Open the right side block out plates between the jukebox and the Currency Module see Figure 4 B Feed the 12 pin connector and cable from the Currency Module into the jukebox and plug the cable into the jukebox main harness directly below the Computer Core 11 Locate the free ends of the credit card reader and ground wire cables in the Currency Module Route these cables into the jukebox through the access hole Connect the ground wire as shown in Figure 4 B Connect the USB cable from the credit card reader to th
7. 2 Amplifier Channel 1 Load as shown is 240 W per channel Channel 2 idu Maximum power capacity is achieved Amplifier Figure 1 C 22022617 Rev M 16 NGX Jukebox NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER 8 Ohms 50 8 Ohms Channel 1 EG Load as shown is 240 W per channel Channel 2 Maximum power capacity is achieved Amplifier Load as shown is 240 W per channel Maximum power capacity is achieved Amplifier Figure 1 C continued NGX Jukebox 17 22022617 Rev M This page is intentionally left blank 22022617 Rev M 18 NGX Jukebox SSS E S NEXT GENERATION JUKEBOX Section D Service amp Maintenance e Recommended Routine Maintenance NGX Jukebox 19 22022617 Rev M Recommended Routine Maintenance Heat is the biggest enemy of electronic components Proper maintenance is essential for maximum earnings and reliability It is very important to keep all cooling fans clean Once dust and dirt is visible on a cooling fan the airflow is reduced by at least 2596 There are several cooling fans in the cabinet see Figure 1 D Recommended preventative maintenance The NGX is designed such that all routine service can be performed by opening the Currency Module door only The Currency Module is where you will find all the money deposited into the jukebox There is also a SERVICE push button which will allow access to the Se
8. 40912013 TO AMPLIFIER POWER ON POWER DISTRIBUTION ASSY MIC 2 INPUT 1 INPUT B J3 LEFTINV 1 SIGNAL LEFT 2 GND 3 SENSE GND 4 POWER RIGHT 5 GND MUTE 6 7 OVER CURRENT 8 ENABLE J2 SENSE POWER GND SIGNAL 34039109 CABINET FAN B W 40832123 22180806 OPTIONAL AUDIO TRANSFORMER KIT SPEAKER BINDING POSTS POWER NY S STATUS S 1 RL COMM Oe CH 2 OUT MUTE XW S THERMAL Sy OTOU AUDIO OUT OVR S 34104501 BTL SYNC INTERFACE P103 24VDC GND PWR OUT J 24VDC GND POWER 61200706 40983901 PREAMP ICE power AMPLIFIER T AMPLIFIER ASSY 34104401 40991404 NGX WIRING DIAGRAM SINGLE AMPLIFIER CONFIGURATION PAGE 3 22022617 Rev M 32 NGX Jukebox rn SA RSS EA A OPTIONAL DUAL BA INSTALL U S 22135613 22135613 34095702 id 34022350 CE MEI iota r2ovneu AE2681D7EUS E PULSE SEL AE2681D7EUS CREDIT OR GROUND QR PULSE SEL GROUND 22135614 OV HOT 120V HOT EARTH 22135614 COINCO 008 VL61D47US01 VL61D47US01 34022350 22135613 Se ME ENE 3 PULSE SEL AE2681D7EUS 4
9. ATX POWER SUPPLY 120 VAC INPUT 61197004 CORE COMPUTER 28295705 Video Card PCle x 16 Slot SP DVI 00000 00000 00000 V HDD LED V PWR LED HDD SIGNAL PWR SIGNAL GROUND PWR SIGNAL RST SIGNAL RST SW NC ETHERNET _ 1 10 KEY 758 SYSTEM FAN SING AR GROUND POWER AUDIO OUT L 1 2 3 4 112 ONSDARKVON pe To Preamplifier Main Stereo IN To Credit Org Card Reader 2 n e oL Touch Screen USB or Serial ENSE GND FAN PWM 34039108 vec MOTHER BOARD uss gt 40924214 cul 40922609 MOTHER BOARD EMB B75B 30800443 CPU 2 4GHz DUAL CELERON 34039506 HEATSINK FAN ASSY VCC 70036633 RAM 2GB D USB P 1 GND 44 GND 2 DCD 1 TX RXD 2 4 PORTO 5 RX WHITE DTR 4 9 vcc 6 RX GND 5 B 7 GND DSR 6 p RTS 7 GND SATA DATA COM1 9 OH 1 GND 25 ote TOUCH SCREEN CONTR COM1 SERIAL OR USB 3 TX 214 PORT 1 G45 RX BLUE RX O47 GND VGA SATA DATA CPU POWER LVDS DATA GND LVDS VCCa VCCb DATAa USB 2 parab PORTb USB MODEM DATAa PORTa ROWELINK FOR DATAb 61196901 O BOARD GNDa GNDb KEY NC DCD RXD TXD ROWELINK FOR GND 61196903 I O BO
10. GROUND gg 5 120 HOT 5 or 22135614 8 ENABLE COINCO 2 VL61D47US01 i otra rer C IL LE LLL IR it GND 1 22178602 po 1 IMONEX COIN 6 4 33 ACCEPTOR ON 5 4114 INHIBIT 6 5 5 CANADIAN 1 2 COIN 1 7 6116 COIN 2 81 10 7117 COIN3 9 8118 COIN 41017 CANADA TO COINS BLUE ON CORE COMPUTER U S BW 412V 2 8 COIN 5 3 0 COIN 6 4 0 22178601 EED ON pe IMONEX COIN COIN 1 7H gi ACCEPTOR COIN2 8 COIN 3 9 Lo 34022351 Canada Onl COIN 4 i COM 3 34022347 371113 QUARTER ONLY 4 4 5 5 NC 1H 6 6 NC 2 0 Bw 7 7 gu 3 8 ABE 5V 5 10 10 NC 11111 SERVICE CREDIT 7 12 12 BACKLIGHT PANEL ESCROW 8 R 40990501 DEFAULT SMALL ENABLE 9 i 38 gt 10 2 2 BILLS WHITE ON CORE COMPUTER MOUSE HOLE IN CURRENCY MODULE 22185302 CREDIT CARD READER TO POWER DISTRIBUTION ASSY TO CORE COMPUTER NGX WIRING DIAGRAM PAGE 4 NGX Jukebox 33 22022617 Rev M SPEAKER BINDING POSTS POWER W S STATUS TO AUDIO OUTPUT ON CORE COMPUTER RL COMM AN CH PNE cc
11. Server Found and authenticate a connection with server Connected 3 If the connection is successful you will see Yes next to Server Found and Connected If the connection fails you will see the connection fails check the settings on the Network Information Screen Diagnostics Network Information This screen will allow you to check the IP Configuration and run LAN and WAN tests Testing the Audio NOTE For operators pre testing the jukebox in their own facility any features in the application associated with the network will not work unless the jukebox is connected to the Internet 1 If the jukebox is not in Service Mode press the SERVICE button on the Computer Core to enter Service Mode 2 Add one or more credits to play a song and test the audio Touch Cash Management and then touch Credit Management 3 Touch the box under Credits and a pop up box will display Touch Clear to remove the 0 from the box Touch 1 or more and then touch Update Touch Save on the Credit Management Screen Touch Exit Service Mode After connecting speakers to the jukebox see section C play a local music selection to test the audio 22022617 Rev 12 NGX Jukebox NEXT GENERATION JUKEBOX Section C Sound System Set Up e Extension Speaker Operation e Selecting Speaker Power e Speaker Connection Diagrams NGX Jukebox 13 22022617 Rev M
12. not installed in the pre selected location The line jack was not labeled by the technician The AC power plug is not fully inserted in the receptacle on the back of the router Router reset circuit in power distribution assembly is defective The cable is loose at the Computer Core or router The jukebox is not powered on The Ethernet port is defective The broadband connection is not plugged into the WAN port The cable modem or DSL modem is not powered on There is no Ethernet cable connection between the router and the jukebox The Ethernet cable is not fully seated in the port on the Computer Core or in the back of the router The connection is loose between the installed line and the router The cable is bad The Internet line is down The hard drive trigger code was not entered The jukebox has not been added to your contract The connection has become loose between the router and the jukebox The connection has become loose between the installed line jack and the router All the lights on the front of the router are ON The router was shut off or lost power The Internet service provider ISP is down The AMI Entertainment server is down NGX Jukebox 27 22022617 Rev M Connection Diagrams ATX RESET gt o VGA 34052405 3 Power DD SA gt 2 5 SATA HARD DRIVE 40952205
13. test If a fault is detected the STATUS LED is used to indicate what may be wrong The LED will repeat a pattern of a specific number of blinks The blink pattern is 500ms on 500ms off and then one to seven quick 100ms on blinks three seconds off The blinking pattern will repeat until the preamplifier is reset or power is turned off Number of Blinks Problem Description Digital Audio Processor did not come out of RESET Digital Audio Processor COM error EEPROM COM error Digital Audio Processor memory load error EEPROM data error Digital Potentiometer COM error in Mic circuit Oo Po SDA line is stuck low If the DAP fails during normal operation after power up the STATUS led will start to blink one second on two seconds off continuously until power is cycled or until the DAP failure goes away NGX Jukebox 25 22022617 Rev M Troubleshooting Charts The best way to isolate problem is 10 determine its cause The following charts should help to narrow down which module is failing and whether it can be fixed or it needs to be replaced Start with finding the Problem column that relates the closest to the problem you are experiencing and then match it to the closest Symptom There can be many Probable Causes listed for each Symptom The Probable Causes are listed in decreasing order of probability PROBLEM SYMPTOM PROBABLE CAUSE The Windows operating sy
14. ARD NOTE 61196901 I O Board uses USB interf ace 61196903 1 Board uses SERIAL interface on COM 2 OL INV 12 V GND GND 35V To Video E Display 22132250 RU gt 22132269 61196901 VO Board uses USB interface 61196903 VO Board uses SERIAL interface on COM2 To I O Board ATX Power OUT To Jukebox Power Supply and or Other Devices NGX COMPUTER CORE SCHEMATIG 1 22022617 Rev M 28 NGX Jukebox zu N 12V_ Y EE OPTIONAL USB er 56K MODEM RJ11 USB 2 prem E 61196901 03 I O BOARD o om BAREN BUTTONS GREEN service 0MONSDARVN REJECT No IR REMOTE 12 V YELLOW 1 LED OUT 2 NC POWER N A E 6 BUTTON RINE JUMPERS REMOTE RTN C STR A COIN MECH TYPE RED 9 G OPTOs lt 9 5 SWITCHs 4 CH PREAMP TYPE 2 CH COINS ribi YES B SW PREAMP ENABLE 9 NO INDICATOR LEDs USB Tx Bills 99v USB Rx CREDIT STATUS RS 485 Tx CABINET 10 FANS POWER RS 485 Rx POWER SERVICE SW IR RECEIVE INPUT A MUTE OUT i5 VDC LIGHTS ON OFF 412 GND E nao GND SPEGIAL EVENT OUTPUT B 12 V ROUTER
15. ARON Scheduled maintenance always costs less time and money than an unscheduled breakdown 22022617 Rev M 20 NGX Jukebox Calibrating the Touchscreen Every time new hard drive is installed the touchscreen should be calibrated Follow these steps to calibrate 1 Press the CALIBRATE button on the Computer Core see Figure 2 D to launch the calibration program see Figure 3 D Figure 2 D Computer Core CALIBRATE CALIBRATE POWER Touch the targets from position of normal use Figure 3 D Calibration Screen 2 Close the jukebox door and make sure it is locked Hard Drive Replacement 1 Turn off and unplug the jukebox 2 Loosen the thumbscrew securing the cover on the Computer Core and slide it off see Figure 4 M 847004 COMPUTER CORE mm uU 75 EE eo THUMBSCREW SECURING COMPUTER CORE COVER Figure 4 D Computer Core 3 Carefully slide the hard drive out of the assembly as far as cabling will allow 4 Disconnect the SATA power and data cables from the drive 5 Connect the SATA power and data cables to the new hard drive 6 Slide the hard drive back into the assembly Make sure not to pinch any cables while doing so 7 Replace the Computer Core cover and secure it with the exi
16. E 1 22022617 Rev M 30 NGX Jukebox TO ROWELINK GREEN ON CORE COMPUTER 1 2 2 34102201 5 LIGHTING ASSY SERVICE SW 1 p INTERFACE SPARE IN B 2 1 7 MUTE OUT 2 8 LIGHTS ON OFF 4 12 V 5 I B GND 6 GND 7 I GND 8 SPECIAL EVENT 9 SPARE OUT 10 gi ROUTER POWER 11 SPARE OUT A 12 MONEY METER 13 12 V 14 TO JUKEBOX I O BROWN ON CORE COMPUTER B W To Pin 10 R To Pin 11 amp TO ATX POWER OUT BL 2 B W To Pin 12r ON CORE COMPUTER H3 Te G 4 To Pins 7 gt TO ATX POWER i TO CURRENCY INPUT ON CORE MODULE 12 PIN COMPUTER CONNECTOR 12 V 1 GND B 2 45V R POWER IN vesper re 1 40983801 t i POWER GY AMPLIFIER DISPLAY POWER i gt POWER 3 T P6 ROUTER POWER 1 K1 __ N FONER CE D L S1 CB1 GEER 10A POWER 120 VAC INPUT 22121206 40984301 POWER POWER CORD DISTRIBUTION ASSY NGX WIRING DIAGRAM PAGE 2 NGX Jukebox 31 22022617 Rev M TO CABINET FANS ON CORE COMPUTER GND GND POWER POWER TO AUDIO OUTPUT ON CORE COMPUTER 30934231 STEREO PLUG TO ROWELINK GREEN ON CORE COMPUTER 22215009
17. Maintenance 20 Calibrating the Touchscreen 21 Hard Drive Replacement 21 Section Troubleshooting 23 LED Indicators 24 Troubleshooting Charts 26 Connection Diagrams 28 Section F Parts Catalog 35 Front Door LCD Assembly 36 Inside Cabinet 37 Currency Module 38 Electronic Components 40 Accessories 43 NGX Jukebox 1 22022617 Rev M Important Safety Instructions gt oN Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 9 10 11 12 13 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use the attachments accessories specified by the manufacturer Use only with the bracket speci
18. OPEN DO NOT REMOVE ANY COVERS GUARDS OR SHIELDS NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ATTENTION RISQUE DE CHOC LECTRIQUE NE PAS OUVRIR NE JAMAIS RETIRER LES COUVERCLES GARDES OU DES BOUCLIERS AUCUNE PI CE R PARABLE DANS CE JUKEBOX CONFIER L ENTRETIEN DE PERSONNEL QUALIFIE 22022617 Rev NGX Jukebox Section A Jukebox Specifications NGX with Currency Module Dimensions Uncrated Height 43 Width 18 375 Depth 8 5 Crated Height 59 Width 22 5 Depth 11 5 Weight Uncrated 102 Ibs 125 Ibs Amplifier Output Power Standard 500 Wrms into 4 Ohm Load Protection Thermal and speaker overload Automatic self resetting Voltage 115VAC Frequency 60Hz LCD 32 vertical LCD flat screen 1920 x 1080 resolution Speakers none NGX Jukebox 22022617 Rev M This page is intentionally left blank 22022617 Rev M 4 NGX Jukebox NEXT GENERATION JUKEBOX Section B Placing the Wall Mounted Jukebox on Location e Location Power and Warnings e Jukebox Power and Reset Switch e Wall Mounting Instructions e Remote Installation Instructions e Testing the Unit NGX Jukebox 5 22022617 Rev M Location Power and Warnings The jukebox must have a clean source of properly phased and grounded 115VAC power at 10 amps max This MUST be provided 24 hours a day 7 day
19. POWER ATX POWER MONEY METER 5 V 12 V RON To Preamplifier pope To Lighting Assy Interface GREEN To IR Receiver YELLOW To 6 Button Volume Control IER BLUE WHITE To Coin Mech if installed To Bill Acceptor if installed im To Cabinet Fan s To Jukebox NGX COMPUTER CORE SCHEMATIC PAGE 2 Power Supply and Other Jukebox Devices NGX Jukebox 29 22022617 Rev M 21958306 40846302 TRANSMITTER 000000 000000 IR REGEIVER TO IR REMOTE YELLOW ON CORE COMPUTER 5 34037905 TO 6 BUTTON REMOTE RED ON CORE COMPUTER 61199701 32 FLAT PANEL DISPLAY AND TOUCH SCREEN INCLUDES CABLES MARKED WITH 70004 1A TO USB ON WIRED REMOTE CORE COMPUTER 34068706 X VGA VIDEO 1 5 22164202 TO VGA ON CORE COMPUTER 120 VAC POWER OPTIONAL 34032904 ROWELINK VOLUME CONTROL KIT GREEN 22322402 34102004 ROWELINK SPLITTER CORE 1 NOS ME Mn LIGHTING ASSY 28280004 Sr 4 POWER PLUG WIRELESS I TOLOCATION ROUTER INTERNET SOURCE RJ45 ETHERNET 1 WAN PORT ON CORE COMPUTER WTH ROUTER KIT OPTIONAL 26704801 WIRELESS ROUTER KIT A NGX WIRING DIAGRAM PAG
20. ables in place Make sure nothing interferes cable clamps to the right of the monitor as with opening and closing the door shown in Figure 6 B Connect the VGA power and USB cables to the back of the LCD NOTE The USB cable will connect to either the top or the bottom of the LCD depending on the model Tuck any slack on the LCD cables behind the metalwork as shown in Figure 6 B Connect the modular cable and small two wire cable to the interconnect board on the lower left back side of the door as shown in Figure 6 B CABLE BUNDLE FROM CABINET 2772 7773 22222 77 lt f 5 21 777777777777 y USB CABLE LOCATED EITHER OR BOTTOM gt OF LCD 5 Ft EM 1 EA mm C N 2 222222 VGA CABLE 4 POWER CABLE 1 TWO WIRE CABLE 22 MODULAR CABLE gt TUCK EXTRA CABLING BEHIND METALWORK Figure 6 B Inside View of NGX Jukebox with Front Door Opened
21. ch Hard Power Down When the jukebox power cord is unplugged or the main power ON OFF switch is turned off see Figure 1 B the jukebox is in the hard power down state All power is removed from all components in the jukebox ATX Reset Switch There is a hidden ATX reset switch located inside the cabinet on the upper left side just below the cooling fan see Figure 1 B It is accessible by either opening the jukebox door or by inserting a paper clip toothpick or other long thin object through the access hole on the left side of the jukebox e ATX Reset Switch resets the Computer Core This is like the reset switch on a PC Pressing and releasing this switch will cause the computer main board to completely reboot Use this switch only if the jukebox is completely non responsive Additionally when the Computer Core has been powered down using the Shutdown Jukebox option in Service Mode pushing this button will restart the computer NGX Jukebox 22022617 Rev M Wall Mounting Instructions Choosing the Location The jukebox must be mounted on strong flat wall It is recommended that a sub panel made from 34 plywood or similar material be used and properly shimmed to provide a flat mounting surface The jukebox should be visible and convenient to use Do NOT install directly above a radiator or other source of heat Be sure the speaker wires can be easily run to the unit WARNING The mounting
22. crew Components not shown above 9 1 21572601 Fall Stop Cable 1 34022350 Dual Bill Harness 10 1 25156904 Shoulder Washer 1 34022347 Currency Module Harness 11 4 22324201 8 32 Finger Nut 1 34105102 Cover Plate Bare Currency Module Assemblies include Ref 1 16 above Ref 7 10 12 13 17 21 on page 38 34022347 harness and a graphic panel for either a single or dual bill acceptor Ref Qty Part Description 61201500 Currency Module Assy Bare 1 Bill Acceptor 61201600 Currency Module Assy Bare 2 Bill Acceptors NGX Jukebox 39 22022617 Rev M Electronic Components Computer Core Asse 1 5 mbly 61197004 INNA RANN AM P SER SS 11 FASTENS POWER EE SUPPLY 7 gt 7 Ref Qty Part Description Ref Qty Part Description 1 1 22137302 Guide Card 13 1 61196903 Interface 2 1 34052405 Power On Reset 14 1 122328802 Bracket PCI Modem Blockout 3 1 34101103 Cover Small 15 1 22167704 Label Computer Connections 4 1 40983503 Cover 16 1 22167705 Label Jukebox Connections 5 1 4039110 Fan Chassis Cooling w Tach Components not shown above 6 1 34101201 Bracket Hard Drive Mou
23. does not work SYMPTOM Bill acceptor is taking money but credits are not accumulating the touchscreen is not responsive and 1 board LEDs are not flashing Lights on the bill acceptor are lit but the bill acceptor will not accept a bill The lights on the bill acceptor are not flashing There is no designated broadband line installed in the location When the power supply is connected to the router nothing happens The Link Act light on the front of the router does not light up when an Ethernet cable is plugged in the respective port The WAN light does not light up The feature has never worked in the location before The feature did work at one time but is no longer available PROBABLE CAUSE The Computer Core is locked up Reboot it by pressing and releasing the ATX Reset Switch If the Computer Core does not boot up perform a complete Power Down and Power Up The bill acceptor bill box is full The bill box was not re installed on the bill acceptor correctly There is a jammed bill in the device The plugs are not inserted securely at the acceptor The bill acceptor is defective The cable is damaged at the acceptor The jukebox has disabled the bill acceptor Put the jukebox into normal operating mode The bill acceptor is defective The inside wiring installation appointment was not scheduled The inside wiring installation has not occurred The line was
24. e Computer Core 12 Prepare the external wiring The power cord speaker wiring and Ethernet cable can be routed to enter the top or the bottom of the jukebox Use the block out plates and nuts to secure the wiring DOOR COMPUTER XV SOME PARTS FOR CLARITY 13 CABINET BLOCKOUT PLATE Hit RIGHT 5 SIDE Sk 6 CURRENCY MODULE gt REMOVED ST K Liro Figure 4 B Hanging the jukebox The front door is secured using slide hinges which require no tools to attach To attach the front door carefully lift the door line up the hinge pins on the cabinet with the mating hinge barrels on the front door and lower the door see Figure 5 B HINGE BARREL ON FRONT DOOR ES Figure 5 B Detail View of Top Cabinet Hinge with Front Door Opened NGX Jukebox 22022617 Rev M 14 Using Figure 6 B locate the bundle of cables 15 Make sure all cables are dressed properly taped to the inside back of the cabinet Route Use the cable clamps in the jukebox to keep the cable bundle to the front door and into the c
25. ebox Accessories Part Number Description 22118914 21958306 40846302 34037905 21121216 70004 1A 62009 A LF 34024502 34103202 PM0725 01 22200861 89986124 4 ST 11327 2 Handy Pack contains the following IR Transmitter IR Receiver IR Receiver Cable Power Cord 2 Channel Remote Control Remote Control Cable Red Lock Bolt Ace Lock Jukebox Cabinet Lock Bolt Ace Lock Currency Module Label Credit Card Promotion Small Parts Kit contains the following Screw Lag 1 4 x 1 1 2 Hex Head 8 x 1 1 2 Phillips Pan Head Screws for 2 Channel Remote Optional Kits 26704801 Kit Router Wireless 22180806 Kit Output Transformers 22178504 Kit Modem Internal PCI Ex 26682503 Kit Money Meter 26681501 Kit Special Event Switch 02468 Kit Wireless RF Remote Control 34032904 Kit Volume Control Unit VCU wired Rowelink 26679601 Kit 2 500 Watt Amplifier 26679701 Kit 2 Bill Acceptor bill acceptor not included 02413 01 Kit Long Cable for 2 Channel Remote Control 26684202 Kit DI Box 26695501 Kit NGX Video 34105103 Block out Bill Acceptor 26679501 Kit Phono Paging System hand held 26679502 Kit Phono Paging System hand held w o cable 30995201 Kit Wireless Paging Microphone NGX Jukebox 43 22022617 Rev M AMI Entertainment Network LLC 4147 Eastern Avenue SE Grand Rapids Michigan 49508
26. ed the alleged defective part upon examination by AMI shall prove to be thus defective Under no circumstances shall AMI be liable for any incidental consequential or special damages losses or expenses arising from or in connection with the use of or the inability to use the product for any purpose AMI reserves the right to make any changes or improvements in its products without notice and obligation and without being required to make corresponding changes or improvements in products theretofore manufactured or sold This warranty will not apply to any product or any part which has been subjected to any accident abuse or misuse AMI ENTERTAINMENT NETWORK LLC EXTENDS NO WARRANTY EXPRESSED OR IMPLIED TO PURCHASERS OR USERS OF ITS PRODUCTS EXCEPT AS HEREIN SET FORTH WHETHER BY OPERATION OF LAW OR OTHERWISE Table of Contents Important Safety Instructions 2 Section A Jukebox Specifications 3 Section B Placing the Wall Mounted Jukebox on Location 5 Location Power and Warnings 6 Jukebox Power and Reset Switch 7 Wall Mounting Instructions 8 IR Remote Installation Instructions 11 Testing the Unit 12 Section C Sound System Set Up 13 Extension Speaker Operation 14 Selecting Speaker Power 14 Selection Procedures 14 Extension Speakers Connected to Amplifier Channel and terminals 15 Amplifier Overload Check 15 Section D Service amp Maintenance 19 Recommended Routine
27. fied by the manufacturer or sold with the apparatus Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spiled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating maintenance servicing instructions in the literature accompanying the jukebox The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture No objects filled with liquid such as vases shall be placed on the apparatus AVERTISSEMENT Pour r duire le risque d incendie ou un choc lectrique ne pas exposer cet appareil la pluie ou l humidit Aucun objet rempli de liquide comme les vases ne doit tre plac sur l appareil CAUTION RISK OF ELECTRIC SHOCK DO NOT
28. i MUTE GND 30934231 4 CH 1 OUT NA STEREO PLUG THERMAL CES AUDIO OUT ZZ 71 4 30934230 5 LEFTINV 1 LEFT 2 55 c GND 3 MIC 2 INPUT 5 SND Ili o RIGHT 5 m MUTE 6 7 OVER CURRENT 8 ENABLE BTL SYNC D MIC 1 INPUT INTERFACE 5 SENSE J P103 POWER END 24VDC 24VDC GND GND AUX PWR OUT POWER LER ROWELINK 61200706 40983901 34103002 RED PREAMP ICEpower AMPLIFIER Wt BE 34104401 40991404 AMPLIFIER ASSY SPEAKER BINDING POSTS STEREO THERMAL 7T OUTPUT SW BRIDGED od 2 5 MUTING SW POWER XX B ET AUDIO OUT CH2 4 CH 1 IN gt lt AUDIO IN 5 5 x OVER CURRENT ENABLE a BTL SYNC en RL OUT MUTE MUTE LINK AUX PWR OUT TO ROWELINK GREEN pem ON CORE COMPUTER gn 40983901 TEES f ICEpower 22215009 p100 AMPLIFIER W I 1 LINE AG POWER IN aos 3 3 20912014 NB 34104401 NEUTRAL TO AMPLIFIER POWER ON 40991402 POWER DISTRIBUTION ASSY SECONDARY AMPLIFIER ASSY NGX WIRING DIAGRAM DUAL AMPLIFIER CONFIGURATION PAGE 5 22022617 Rev M 34 NGX Jukebox SSS E S NEXT GENERATION JUKEBOX Section F Parts Catalog e Front Door LCD Assembly e Inside Cabinet Currency Module e Electronic Components e Computer Core e Power Supply e Amplifier Assembly e Accessories NGX Jukebox 35 22022617 Rev M Front Door LCD Assembly
29. in Acceptor 12 1 34104101 Switch Mount Bracket Coin Inlet Decal 13 1 Push Button Switch Bill Credit Graphic Panel 14 1 2 Coinco Bill Acceptor 40990101 Bill Credit Coin Graphic Panel 5 40990201 2 Bill Credit Coin Graphic Panel 16 6 1 40990401 2 Bill Credit Graphic Panel Lighting Panel Backer 8 2 40991601 Spacer 9 1 40990901 Hinge Light Panel AMI CBA Backlight LED 34100002 Dual Bill Circuit Board Assembly 22b 3 1 2 MEI Bill Acceptor Coin Container Coin Mech Plate Inner Door Panel Top Cap End Cap 40985001 Bottom Cap 22185350 Credit Card Reader 28277903 Screw M3x16 PPHMS PM0725 01 Credit Card Reader Label 1 1 1 01 1 1 1 1 22022617 38 NGX Jukebox Currency Module INSIDE CURRENCY MODULE Ref Qty Part Description Ref Qty Part Description 1 2 34103101 Side Security Bracket 12 3 34103501 Cord Hole Cover 2 50 00710206 4 x 4 Foam Rubber 13 1 34103301 Lock Link 3 1 40984001 Top Security Bracket 14 1 70163215 Oylinder Lock 4 1 40990801 Lock Bar 15 1 34103201 Cam Lock 5 1 21256201 Tension Spring 16 1 61199101 Currency Module Cabinet 6 2 70091702 Solder Lug 17 1 34104301 Cabinet Spacer Ramp 7 6 25156904 Shoulder Washer 8 6 80443006 88 32 x 3 8 S
30. ip cord feeding on an 8 ohm speaker is 15 The loss for two 8 ohm speakers is 3096 Selecting Speaker Power General Instructions This section will lead you through the power and speaker selection process This process consists of three major steps and several smaller steps The major steps are 1 Identify the extension speakers and compute the speaker power for speakers connected directly across the amplifier 2 Make the extension speaker connections 3 Perform an amplifier overload check see instructions immediately following Table 1 1 Selection Procedures e Use a pencil you may want to revise your figures to fill in the Extension Speaker Worksheet on the following pages e Use the Table 1 1 Worksheet to help you calculate the amount of power consumed by the extension speakers Anextension speaker RMS power rating should be at least 10 higher than the power it will consume at maximum jukebox volume When RMS power to speaker Then recommended RMS power at maximum jukebox volume is rating of speaker is 240 watts 300 watts 120 watts 150 watts 60 watts 75 watts 30 watts 40 watts 22022617 Rev M 14 NGX Jukebox Table 1 1 Extension Speaker Worksheet Sheet 1 Extension Speakers Connected to Amplifier Channel and terminals Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption Place your results in the blank under Total Two 8 ohm speakers in serie
31. n or the circuit breaker has tripped The ATX power supply in the Computer Core is faulty The power plug to the display is not seated completely The harness plug to JUKEBOX I O on the core computer is not plugged in The power distribution assembly is defective The LCD is faulty The video cable wiring is not seated completely The LCD is defective The Computer Core is defective The USB cable is not seated completely at the LCD or at the Computer Core The touchscreen is not calibrated The touchscreen is defective The I O interface board in the Computer Core is faulty The hard drive is faulty The Computer Core is faulty The USB cable plug is not plugged in at the LCD or at the Computer Core The touchscreen controller is faulty The touchscreen sensor glass is faulty Volume control is turned all the way down The audio mode input routing or muting is configured incorrectly Audio cables are disconnected or loose from the Computer Core or the preamplifier Volume control is broken The amplifier is overloaded and shutdown There are no more credits available for play Reject song was activated 22022617 Rev M 26 NGX Jukebox PROBLEM Machine is locked up during normal runtime The bill acceptor does not work Location network line not installed in the location Router does not work The Music On Demand feature
32. nit Initial Set Up When all of the network connections have been made boot up the jukebox The first time you turn on the jukebox with new hard drive you will see the Local Music Configuration Screen which lists the available local music configurations that can be installed on the jukebox You will be prompted to select one of the available lists This selection can be changed at any time by pressing the SERVICE button on the Computer Core and then touching System Setup gt Advanced Administration gt Local Music Configuration Touch the View button to display dialog box listing all of the albums in the selected list Some albums may appear grayed out this means that some or all of the songs in the album are not currently stored on this jukebox If a list with grayed albums is installed the grayed albums will start being downloaded to the jukebox within 24 hours as long as the jukebox is connected If the jukebox becomes disconnected any songs not yet downloaded will be unavailable to patrons Touch the Install button to display a dialog box prompting you to install the selected list To install the selected list touch the Install button at the bottom of the dialog box Testing the Touchscreen Bill and Coin Acceptor s and Credit Card Reader Touchscreen Every time new hard drive is installed the touchscreen should be calibrated Follow these steps to calibrate 1 Press the butt
33. nnot insert money or make selections The soft power down mode will give every outward appearance that the jukebox is off by turning off the lights the LCD display the bill acceptor s and the credit card reader however the Core Computer and other internal components remain powered up There are multiple ways to enter and exit this soft power down mode e Core Computer Power Button The button labeled POWER on the Core Computer inside the jukebox see Figure 1 B is used to enter the soft power down mode Push it again to exit the soft power down mode e IR Remote Control The button labeled POWER on the IR remote control transmitter will also toggle the soft power state just like the button described above e 6 Button Wired Volume Control This control can be modified to provide a POWER function See Wired 6 Button Volume Control on page 11 for details Computer Core The jukebox Computer Core can be powered off by pressing the SERVICE button on the Computer Core see Figure 1 B and then touching Shutdown Jukebox on the touchscreen This will turn off the Computer Core and other components that get their power from the ATX power supply in the Computer Core To restore power after turning off the ATX power supply the jukebox must be rebooted Reboot the jukebox by toggling off the main power ON OFF switch see Figure 1 B and then toggling it back on or by pushing the ATX Reset Switch see ATX Reset Swit
34. nting 1 122132269 Harness Assy Com 7 1 01197103 Housing Core Computer 1 22132270 Harness Assy Power 9 2 87842300 Nut 86 32 Keps Hex 1 22132252 Cable SATA Data 10 1 40952205 Power Supply 11 14 80352304 jg 6 32x1 4 PPHMS Ref 1 22219001 Hard Drive 320GB System 12 1 40924214 Single Bd Computer Assy Ref 1 22219002 Hard Drive 320GB Canada 22022617 Rev M 40 NGX Jukebox Electronic Components Power Supply Assembly 40984301 Part tt Description Ref Qty Description 40984401 Power Supply Cover 5 40984201 Low Voltage Power Control CBA Ber 30785706 Rocker Switch 6 87842300 86 32 Keps Hex Nut 3 1 40983801 Power Control CBA 7 22118705 Power Inlet 71300091 PC Support Standoff 8 21375905 Convenience Outlet NGX Jukebox 41 22022617 Rev M Electronic Components Amplifier Assembly 40991404 Part Description Part Description 61200305 6 2 34104201 Amplifier Cover 4 Channel Preamplifier CBA 500 Watt Amplifier Amplifier Base Amp Power Harness Dual Binding Post Ref Qty 7 2 89281606 44 24 x 3 8 Pan Head Screw Components not shown above 34104601 Audio In Harness 34104501 Audio Out Harness 34104701 Preamplifier Power Harness 22022617 Rev M NGX Juk
35. of the jukebox on the wall should be done by a qualified installer familiar with wall construction and loading The wall and installation hardware MUST be capable of supporting 700 Ib load for the NGX Failure to follow these instructions could result in serious injury The NGX jukebox cabinet and jukebox Currency Module are packed separately with both assemblies contained in one shipping carton Tools and hardware required for normal installation into wood wall studs Socket wrench with 3 8 and 7 16 sockets Level Pencil e Punch to start the lag screws and or drill driver 4 1 4 x 1 1 2 lag screws provided Mounting the Jukebox Cabinet 1 Remove the jukebox cabinet from its packing carton Open the door ensure all cables are detached from the door and then lift the door off of the cabinet Set the door aside for the moment 2 Install a subpanel or locate a wall stud roughly in the center of where the jukebox will be mounted See Figure 2 B 3 Install the first 14 x 172 lag screw 80 up from the floor If not using a subpanel center the lag screw on a wall stud This should be on the center line of the jukebox See Figure 2 B 4 Hang the jukebox cabinet on this lag screw using one of the upper keyholes in the back of the jukebox cabinet see Figure 2 B Ensure the jukebox cabinet is level and mark the wall for the lower keyhole and the mounting holes in the top righ
36. on on the Computer Core see Figure 1 B to launch the calibration program 2 Close the jukebox door and make sure it is locked 3 Follow the directions on the screen touching the center of the targets and then touching different areas on the screen If the cursor follows your movement touch YES to exit Bill Coin Acceptor s and Credit Card Reader NOTE Credit Card functionality requires a broadband Internet connection 1 Press the SERVICE button on the Computer Core to enter Service Mode 2 Touch the Diagnostics button 3 Touch Credit Device Tests 4 To test the bill acceptor s insert a 1 5 10 and 20 bill into each bill acceptor if the jukebox has two and check the screen to make sure proper credit is awarded 5 To test the coin acceptor deposit U S quarters into the coin slot and verify proper credit is awarded 6 To test the credit card reader swipe a valid credit card and check that the screen displays the last four digits of the credit card 7 When finished touch the Back button to return to the Main Menu Testing the Network Enter Service Mode by pressing and releasing the SERVICE button on the Computer Core To test the network 1 Touch the System Setup button on screen and then touch Advanced Administration 2 On the Advanced Administration Screen touch Configure Server Then touch the Test Connection button This test confirms the jukebox can connect to AMI s server
37. rvice Mode without having to open the main jukebox door Routine Service The following steps take about 3 minutes and should be performed at each collection 1 Check the CPU fan from the Health Status Screen 2 The chassis fan in the core computer may not be spinning This is normal if the fan has a 4 wire plug and the temperature is not too high The fan will briefly spin up during boot up and spin continuously when the temperature in the core computer gets too warm 3 Ensure the cabinet fan on the upper left side of the cabinet is blowing air out and the fan looks clean See Figure 1 D 4 Be sure that nothing is resting on top of the unit or otherwise blocking the airflow around the machine CABINET FAN 77 CPU FAN INSIDE COMPUTER 1 POE CORE Figure 1 D Inside View of Cabinet Collecting from the Bill Acceptor 1 Unlock and open the front door of the Currency Module lower key lock The front door will swing down There is a fall stop cable to keep the door from opening too far 2 To remove the bill stacker slide the tab on the back of the bill acceptor towards the front door and push the stacker forward and then upward 3 Open the side door on the bill stacker to remove the cash 4 Slide the bill stacker back on the bill acceptor Be sure the green light is on for MEI make sure the green lights arrows are flashing 5 Close and lock the Currency Module door Minor Service Perform
38. s 30 watts to each speaker Two 4 ohm speakers in series 60 watts to each speaker 8 ohm speakers 4 ohm speakers Qty Total CH 1 CH2 CH 1 CH2 at 60 watts per series watts at 120 watts per series watts at 120 watts each watts at 240 watts each watts Total Load sum Total columns for CH1 and CH2 watts Amplifier Overload Check Check that the amplifier is not overloaded by performing the following steps 1 Make sure that the extension speakers are connected to the amplifier terminals properly Channeli and Channel 2 2 If the red OVERLOAD LED is always lit the amplifier is overloaded and will shut down You must perform Step 3 3 Do this step only if the OVERLOAD LED came on as described in Step 2 e Find the source of the overload shorted speaker wires shorted speaker too many speakers connected e After you fix the short disconnect a few speakers to reduce the wattage Repeat Step 2 e f no overload is detected reconnect the disconnected speakers ensure you do not have too many speakers use Table 1 1 Repeat step 2 NGX Jukebox 15 22022617 Rev M NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER Load as shown is 240 W per channel Channel 2 JER Maximum power capacity is achieved 8 Ohms 150 W Amplifier 8 Ohms 50 8 Ohms 50 W Load as shown is 180 W per channel Channel
39. s a week The outlet the jukebox is connected to must NOT be controlled by a switch nor should the circuit breaker feeding it be shut off at night If the outlet is not properly phased grounded or is connected to an overloaded circuit it must be corrected by a qualified electrician before using The main power distribution unit is the power supply This device contains a combination main circuit breaker power switch along with surge protection _ POWER SUPPLY MAIN POWER ON OFF SWITCH m iu i in RU COMPUTER CORE ASSEMBLY SERVICE REJECT CALIBRATE POWER BUTTON LOCATION ADDITIONAL SERVICE BUTTON IN CURRENCY MODULE Figure 1 B Inside View of Cabinet with Front Door and Currency Module Door Opened 22022617 Rev M 6 NGX Jukebox Jukebox Power and Reset Switch The jukebox is powered from a standard 115VAC wall plug using the provided power cord Inside the jukebox power is routed to a power distribution assembly located on the left hand side of the cabinet see Figure 1 B This assembly includes a combination 15A circuit breaker power ON OFF switch All other components in the jukebox are powered by plugging them into this power distribution assembly Soft Power Down The Core Computer and other components in the jukebox should remain powered up at all times However there may be times when the jukebox needs to be turned off so that customers ca
40. s raise the volume The CH1 and CH2 buttons lower the volume The PLAY button puts the jukebox in play mode The PAUSE button puts the jukebox in pause mode for a programmed amount of minutes or until the PLAY button is pushed The AP OFF and AP ON buttons turn any programmed Autoplay mode on off The FUTURE button is used to give a remote credit The VID SEL button is used to enable and disable video selections on the jukebox Wired 6 Button Volume Control The Continental Video Jukebox also comes with a small 6 button wired remote control This control is designed to be mounted close to the jukebox and provides some basic functions INT These buttons change volume for Channels 1 amp 2 EXT These buttons change volume for Channels 3 amp 4 CANCEL This button will cancel the selection currently playing MUTE This button toggles the jukebox between PAUSE mode and PLAY mode VOLUME CONTROL 4 4 CANCEL The MUTE button on this remote can be repurposed to function as a POWER button Remove the back cover of the remote control then remove the circuit board There are two shut jumpers located on the board When these jumpers are both in the right hand position the MUTE button functions as MUTE Move both shunt jumpers to the LEFT hand position to repurpose the MUTE button to function as a POWER button Left Position Right Position is POWER is MUTE NGX Jukebox 22022617 Rev M Testing the U
41. shes when the motherboard is accessing data on the hard drive PWR LED GREEN When lit indicates the power supply in the Computer Core assembly is on AMPLIFIER ASSEMBLY 40991404 POWER Green When lit indicates power is applied to the Amplifier STATUS Red Indicates the status of the Preamplifier Amplifier COM Green Quick flashes indicate communication with the Core Computer is OK MUTE Red Indicates the mute status of the Amplifier On muted Off not muted OVERCURRENT When lit indicates the Amplifier is overloaded Verify speaker load and ensure there are no shorted speaker wires THERMAL When lit indicates the Amplifier is overheating Be sure the cabinet fan s are working the filters are clean and nothing is blocking air flow through the cabinet 22022617 Rev M 24 NGX Jukebox Preamplifier STATUS normal operation The STATUS LED is used to indicate the status of the preamplifier Under normal conditions the STATUS LED will flash once on power up stay off for a second and then turn back on and stay on If either of the two microphone inputs become active either by activation of the SENSE line or by the Voice Activation Circuits the STATUS LED will blink on and off at a 150ms rate until the microphone circuits become inactive Preamplifier STATUS error conditions The STATUS LED is used to indicate possible faults on the preamplifier board During power up the preamplifier runs a self
42. stem does not boot up The LCD Screen stays dark when the jukebox is powered up The LCD briefly shows NO CABLE or NO VIDEO SIGNAL The touchscreen does not work The touchscreen will not calibrate No music from jukebox At the first boot up screen PASSWORD The boot up process stops at DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER The PWR LED on the Computer Core does not light The LEDs on the Computer Core come on but the screen stays dark The computer is on and all system s LEDs and lights are normal The application boots up but the touchscreen does not respond to touch Nothing happens after pressing the calibration button The calibration program runs but will not respond to touch No sound from jukebox although the application reports Now Playing a Song No sound from the jukebox and the application doesn t appear to be playing the song selected There is no hard drive in the Computer Core The plugs are not completely seated in the hard drive The data cable or power cable has come loose from the motherboard or hard drive There is no hard drive in the Computer Core The data cable or power cable has come loose from the motherboard or hard drive The hard drive is faulty The plug is not completely inserted into the outlet The wall circuit is not hot The ON OFF switch on the power supply is in the OFF positio
43. sting thumbscrew 3 Follow the directions on the screen touching the center of the targets and then touching different areas on the screen If the cursor follows your movement touch YES to exit NGX Jukebox 21 22022617 Rev M This page is intentionally left blank 22022617 Rev M 22 NGX Jukebox SS SS c NEXT GENERATION JUKEBOX Section E Troubleshooting e LED Indicators e Troubleshooting Chart e Connection Diagrams NGX Jukebox 23 22022617 Rev M LED Indicators The LEDs are described below to help you isolate problem COMPUTER CORE ASSEMBLY 61197004 USB Tx LED It should be flashing indicating good communication between the motherboard and the I O board USB Rx LED It should be flashing indicating good communication between the motherboard and the board STATUS LED Flashes three times on power up but otherwise it should be off RS485 Tx LED It should be flashing indicating good communication between the 1 board and Rowelink devices such as the Amplifier and Volume Control Units RS485 Rx LED It should be flashing indicating good communication between the 1 board and Rowelink devices such as the Amplifier and Volume Control Units IR RECEIVER LED Flashes when an IR signal is received 5VDC Indicates this voltage from the ATX power supply is present 12VDC Indicates this voltage from the ATX power supply is present HDD LED RED Fla
44. t and top left of the cabinet See Figure 2 B WALL 77 N STUD UPPER KEYHOLES SHOULD BE 81 5 PA FROM THE FLOOR N MOUNTING HOLES FOR MOUNTING JUKEBOX DIRECTLY TO STUD WALL AMI lo RECOMM EN DS 525722 ATHIRD g LAG 27 SCREW E INTO STUD NA LOWER KEYHOLES Figure 2 B Inside View of the Cabinet 5 Remove the jukebox cabinet from the wall drill pilot holes for the remaining lag screws re hang the jukebox cabinet and secure it to the wall using the additional lag screws provided NOTE If the wall is concrete cinder block brick or uses metal wall studs then subpanel with the appropriate fasteners must be used At least 4 heavy duty fasteners one in each corner must be employed The fasteners and subpanel must be able to support a minimum 200 Ibs Do NOT use press in anchors or any other light or medium duty fasteners Consult a contractor experienced in the type of construction used if there is any doubt about the strength of the mounting devices Mounting the Currency Module 6 Remove the Currency Module from its packing carton and open the door Remove the coin bucket and remove the bill box from the bill acceptor see Figure 3 B Locate the two 1 4
45. these steps a minimum of every 3 months if operating where smoking is allowed or operating in a dusty environment Perform these steps a minimum of every 6 months if operating in a very clean environment You wil need a new soft 2 paintbrush 1 Gently brush dirt from the cabinet cooling fan Verify fan operation 2 Check the operation of the CPU fan from the Health Status Screen 3 Listen to the CPU fan for excessive noise or vibration 4 Clean the bill acceptor with an approved cleaning card 5 Clean the credit card reader with an approved cleaning card 6 Clean and calibrate the touchscreen see the next page for calibration instructions Cleaning the Touchscreen Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and not directly on the touchscreen Glass cleaner sprayed directly on the screen could possibly leak inside and cause damage Cleaning the Currency Door Panel The door panel is made of polycarbonate We recommend cleaning with a mild cleaner and a soft cloth to avoid scratching the surface Annual Service The following steps should be performed every year in addition to everything in the minor service section 1 Vacuum the interior of the cabinet and fans Inspect the power cord for fraying or damage Check the power ground Check all LAN connections and wiring Listen to all speakers to make sure they are operating correctly A
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