September 2002 - Sirona Support
Contents
1. Page 16 September 20022. Extracts from training programme will be published in Dental Information For further details about the content and goals of individual courses please refer to the 2002 2003 programme Basic training Advanced training CEREC inLab Treatment centres 15 November 2002 25 26 November 2002 Advanced training Advanced training Hygiene systems and handpieces X ray systems 26 November 2002 27 28 November 2002 A 09 2002 Page 4 September 2002 Treatment centres C3 C4 C3 C4 C6 C8 Correction Treatment centres with mechanical headrests conversion from broad backrest to narrow backrest Unfortunately an incorrect REF number was quoted for the narrow upholstery element replacement To avoid ordering problems we request you to use the REF number shown below With immediate effect we can supply a backrest conversion kit for the C3 C4 C3 C4 C6 C8 treatment centres Only those treatment centres with a flat or articulated headrest can be converted In these cases the existing headrests can be retained The conversion kit consists of the backrest support and cover panels for the backrest and the headrest sword grey colour In addition you must order an upholstery element in the colour of your choice To ensure that the backrest and headrest make an attractive visual impression we recommend that the grey white covers of the headrest components are replaced by their new grey coloured counterparts Conversi
3. a dual head graphics card In addition the size of the video window is optimally matched to the image size of our video cameras A 09 2002 Page 9 September 2002 SIVISION 2 3 please use only Leutron card and drivers supplied by Sirona The frame grabber card and drivers supplied by Sirona have been specially adapted to SIDEXIS VIDEXIS and SIVISION applications The card and drivers offered by Leutron on the open market and on the Internet cannot be used as they lack specific adaptations For the same reason the drivers cannot be updated via the Leutron homepage The current Sirona specific version of the frame grabber card and version 1 94 of the driver software can be ordered as from the beginning of September REF 46 93 961 A 09 2002 Page 10 September 2002 X ray SIDEXIS Image changes affecting SIDEXIS Version 5 5 Important note In connection with our routine product monitoring we became aware of the following isolated case Unwanted image changes can occur when SIDEXIS version 5 5 is operated at the unusual colour depth setting of 256 colours in combination with instantaneous image compression This phenomenon occurs only in the case of version 5 5 Previous and subsequent versions are not affected Customers who are compelled to use the 256 colour depth setting should update to version 5 54 of SIDEXIS This update is available free of charge under the REF numbers listed below Please indicate the order number
4. Dental Information Sirona Dental Systems Fabrikstrasse 31 D 64625 Bensheim September 2002 The topics in this issue General Factory holiday on 4 October Page Seminar and training dates New course brochure courses for dental sales representatives Page Treatment centres Correction C3 C4 C3 C4 C6 C8 Treatment centres with mechanical headrests conversion trom broad backrest to narrow backrest Page C6 amalgam separator Page C1 C4 C17 C4 faster assistance via new service codes Page C1 C4 water unit with automatic separator siphon discontinued Page Junction box cover stress free fitting of the cover prevents damage to the fixing lugs Page Articulated headrest more even adjustment of the headrest Page ProFeel new spare part for the cuspidor support arm Page Sirona M1 A E new screw in nipple prevents drips Page SIROLUX E F securing the vertical joint brake of the lamp crown Page Patient communication Retrofitting of SIVISION 3 to C1 as trom serial number 3000 C2 and C4 Page PC software SIVISION and frame grabber card now compatible with Windows XP Professional Page SIVISION 2 3 please use only Leutron card and drivers supplied by Sirona Page X ray SIDEXIS Page SIDEXIS version 5 3 and higher X ray LAN components Page CEREC ZIRCONIA CZ 18 blanks for CEREC Page Handpieces New address for individual repairs to Sirona handpieces Page Delivery times Status September 2002 Page OY OV O Ul CO CO O a
5. baseplate dome The fixing lugs must be correctly aligned with the mounting brackets If necessary you should adjust the position of the fixing lugs in order to eliminate any gaps In this way you can minimize mechanical stress and prevent damage to the fixing lugs Articulated headrest more even adjustment of the headrest The adjusting force of the articulated headrest is influenced by a brake block which is pressed against a steel axle by means of an adjustable spring with a threaded spindle The adjusting force can diminish for the following two reasons 1 The adjustable spring no longer exerts the required pressure on the brake block and Steel axle Solution Adjust the spring tension by means of the threaded spindle and fix the spindle in this position by applying thread locking compound 2 The axle on which the brake block operates is coated with grease This significantly reduces friction Sufficient braking effect cannot be obtained even when the spring tension is set to maximum via the threaded spindle Solution Degrease the axle e g by using a detergent solution and fit a new brake block REF 14 32 918 A 09 2002 Page 7 September 2002 ProFeel new spare part for the cuspidor support arm To facilitate repairs to a broken support arm mounting we have introduced a new service kit REF 59 23 102 EUR 49 00 excl VAT Pr Gr 29 Please amend your Spare parts list accordingly Sirona M1 A E new screw in nipple
6. e bottom right hand corner of panoramic X ray images This marking is not to be contused with the R L marking on conventional X ray exposures In the case of panoramic X rays the letter R does not relate to the direction of the X ray beam Instead its function is to ensure that the exposure is viewed the right way round i e not from back to front SIDEXIS version 5 3 and higher x ray LAN components At the installation of an x ray LAN component via the utility SXABCon exe the following effects can appear in the so called boot process e The new component isn t recognized e Configuration cannot be applied These effects are dependent on the operating system of the configuring PC and the physical network connection They may occur in conjunction with the operating systems Windows ME 2000 or XP using the crossover cable enclosed peer to peer or with a programmable switch 19 Cause for it is the changed behaviour at the operating systems mentioned before when recognizing the network connection status animation of the network connection connected disconnected We recommend to use a simple HUB between PC and x ray LAN component for the duration of the configuration Through this the network connection status is recognized as actively on the PC After completion of the configuration the HUB should be removed again SiRescue in combination with SIDEXIS systems In the September October 2000 issues of Dental Informatio
7. eeks SIROLUX Fantastic light all models 1 2 weeks Accessories for treatment centres 1 2 weeks Sterilizers care systems HYGIENE CENTER 4 weeks SIROCLAVE B 2 4 weeks SIROCLAVE VS 2 3 weeks SIROCLAVE S 2 3 weeks SIROSEAL 1 3 weeks SIRODEM 1 3 weeks X ray HELIODENT DS 4 weeks HELIODENT Vario 3 weeks ORTHOPHOS 3 3 CEPH 3 4 weeks ORTHOPHOS 3 Digital 4 weeks ORTHOPHOS Plus Plus CEPH 3 4 weeks ORTHOPHOS Plus Plus CEPH Digital 4 weeks SIDEXIS 4 weeks CEREC CEREC 2 used equipment Upon request CEREC 3 3 4 weeks CEREC Scan 3 4 weeks CEREC Link 1 2 weeks Handpieces high speed straight contra angle T1 CLASSIC 2 weeks T1 LINE 2 weeks T1 T2 T3 high speed handpieces 2 weeks The delivery times relate to the current standard colours grey white In the case of combined orders of equipment with different delivery times you should be guided by the longest delivery time Depending on the day to day situation the delivery times may be shorter or longer The delivery date confirmed by us will apply In urgent cases please contact our Customer Service Centre A 09 2002 Page 15 September 2002 For further information please contact our Customer Service Centre Telephone 49 0 6251 161616 E mail and fax e Product services E mail product service sirona de Fax 49 0 6251 161818 e Order services E mail order service sirona de Fax 49 0 6251 161717 lt _ lt Customer Service Centre A 09 2002
8. g its portfolio to include individual repair and repair exchange services for dental handpieces With effect from 1 October 2002 individual repairs will be carried out by Sirona Dental Systems GmbH Instrument Service Centre ISC Fabrikstrasse 35 D 64625 Bensheim The Service Centre will provide your customers with fast and effective support in the event of technical problems We will give you further details in the October 2002 issue of Dental Information Please note In the March 2002 issue of Dental Information we informed you that handpieces and treatment heads in the T1 TITAN TE and TI ranges will no longer be included in our repair exchange service as from 1 October 2002 However individual repairs of these handpieces will still be possible A 09 2002 Page 14 September 2002 Delivery times Status September 2002 To help you plan more effectively we provide you with this list of delivery times updated on a monthly basis The quoted delivery times are calculated as from the receipt of your order at the Bensheim factory To avoid delays please make sure that you submit all the required information when placing your orders Subsequent changes to orders can lead to corresponding shifts in the delivery times Please pass this information on to the persons responsible in your company Treatment centres CT 4 weeks C2 4 5 weeks c3 4 5 weeks C4t 4 5 weeks C6 4 5 weeks C8 4 5 weeks C SOLO 4 weeks C chair 2 4 w
9. monitor and can break off due to the fact that the flexible support arm is attached directly to the column In the case of the current tray version the rigid part of the support arm Is attached to the support column We therefore request you to use only retrofit kits which are complete with tray Please contact our Customer Service Centre if you have equipped one of the above mentioned trays with SIVISION 3 SIVISION can only be fitted to the current clip on version of the tray REF 54 43 200 PC software SIVISION and frame grabber card now compatible with Windows XP Professional With immediate effect the PC software SIVISION and the PicPort Color frame grabber card made by Leutron can be used on PCs running under the operating system Windows XP Professional The current version 3 3 of SIVISION SIUCOM is fully compatible with Windows XP Professional The new driver version 1 94 for the PicPort Color frame grabber card will become available as from September 2002 Users who wish to update existing installations can order an update CD with the frame grabber driver software REF 58 85 640 EUR 13 20 excl VAT Pr Gr 29 With regard to VIDEXIS in combination with Windows XP we refer you to the April and May issues of Dental Information The new driver version also supports the Video for Windows standard Unlike many other frame grabber cards on the market PicPort Color supports multi monitor operations with the aid of
10. mp O N N 11 12 Topics covered in previous issues Index General 03 02 p 3 06 02 p 3 Diagnostic system Credits General conditions of sale Price lists Paintwork and upholstery colours Quality of products and services Treatment centres General 01 02 p 5 02 02 p 4 03 02 p 5 06 02 p 5 07 02 p 5 09 02 p 5 E generation 06 02 p 8 M1 06 02 p 8 09 02 p 7 C1 03 02 p 5 06 02 p 5 09 02 p 5 C2 02 02 p 4 03 02 p 5 06 02 p 7 09 02 p 5 Ca 03 02 p 5 06 02 p 7 09 02 p 5 C4 C4 cart version 03 02 p 5 06 02 p 7 09 02 p 5 C6 03 02 p 5 09 02 p 5 C8 03 02 p 5 09 02 p 5 SIROLUX S Fantastic 06 02 p 9 09 02 p 7 Tray Chairs Patient communication General 01 02 p 9 02 02 p 5 03 02 p 6 04 02 p 5 05 02 p 5 06 02 p 10 09 02 p 9 SIROCAM 01 02 p 9 07 02 p 12 SIVISION 01 02 p 9 02 02 p 5 03 02 p 6 05 02 p 5 06 02 p 11 07 02 p 11 09 02 p 9 X ray General 03 02 p 7 05 02 p 6 06 02 p 12 09 02 p 11 HELIODENT DS HELIODENT Vario ORTHOPHOS 3 06 02 p 12 ORTHOPHOS 3 Ceph 06 02 p 12 ORTHOPHOS 3 DS 06 02 p 12 ORTHOPHOS 5 06 02 p 12 ORTHOPHOS Plus 06 02 p 12 ORTHOPHOS Plus Ceph 06 02 p 12 ORTHOPHOS Plus DS 06 02 p 12 ORTHOPHOS Plus DS Ceph 06 02 p 12 SIDEXIS 01 02 p 14 03 02 p 7 04 02 p 6 05 02 p 6 06 02 p 12 09 02 p 11 USB Box 01 02 p 10 04 02 p 6 CEREC General 02 02
11. n we informed you about the application of the program SlRescue Versions 5 28 and higher of SIDEXIS offer an additional function Autorescue which automatically launches SlRescue as soon as image transmission problems occur The image transmission process is then repeated Please note that SlRescue can be tested only in combination with radiation SIRescue cannot be activated in the test mode Use of switches We would like to take this opportunity of reminding you that X ray LAN components will only work properly if they are linked together via network switches see installation planning instructions tor SIDEXIS A 09 2002 Page 12 September 2002 CEREC ZIRCONIA CZ 18 blanks for CEREC VITA now offers ZIRCONIA CZ 18 blanks 14 x 15 x 18 mm for the production of CEREC crowns VITA order code ECCZ18 pack of 5 blanks The CZ 18 blanks can be machined in all CEREC 3 Scan and inLab milling machines in combination with the CEREC inLab software version gt 1 20 R800 In the Select Block menu you must choose the manufacturer Vita In Ceram and block type L 28 Block choice Select one of the possible blocks Block vita In Ceram IL ets i 12 La L 40 In the next CEREC inLab software update CZ 18 will be included in this menu where it can be selected directly A 09 2002 Page 13 September 2002 Handpieces New address for individual repairs to Sirona handpieces Sirona will soon be expandin
12. oes not appear on the order and delivery documents C1 C4 C1 C4 faster assistance via new service codes We have introduced a set of smart codes in order to simplify service and maintenance procedures for our treatment centres standard as well as high end models The codes can be read out via the control panel or a notebook computer In combination with the service manual the codes provide a reliable indication of the status of the treatment centre If you require the assistance of our Customer Service Centre we recommend that you have the service codes ready to send by fax or e mail This will enable us to deal with your questions more quickly and effectively C1 C4 water unit with automatic separator siphon discontinued As part of the product improvement process the siphon REF 14 31 076 and the hose piece REF 14 35 648 will be discontinued In addition the transparent ventilation hose of the lye pump will be replaced by a blind plug Water units with amalgam separators are not affected by this modification The spare parts lists will be amended accordingly Introduction data Water unit C1 as from serial no 10 094 Water unit C2 as from serial no 56 069 Water unit C3 C4 as from serial no 21 583 A 09 2002 Page 6 September 2002 Junction box cover stress free fitting of the cover prevents damage to the fixing lugs The two fixing lugs of the junction box cover are screwed to the mounting brackets of the
13. of the original software version when placing orders If members of your service team come across systems with a colour depth setting of 256 they should perform the corresponding update REF 59 43 480 SIDEXIS UPDATE 5 5x German REF 59 43 498 SIDEXIS UPDATE 5 5x English REF 59 43 506 SIDEXIS UPDATE 5 5x French REF 59 43 514 SIDEXIS UPDATE 5 5x Italian REF 59 43 522 SIDEXIS UPDATE 5 5x Spanish REF 59 43 530 SIDEXIS UPDATE 5 5x Dutch REF 59 43 548 SIDEXIS UPDATE 5 5x USA New REF numbers for updates The SIDEXIS UPDATE 5 5x REF 59 17 500 can now be ordered in various languages at a cost of EUR 405 00 per language This update brings the software up to the currently valid version 5 54 The relevant user manual will be shipped together with the update REF 59 43 480 SIDEXIS UPDATE 5 5x German EUR 405 00 excl VAT REF 59 43 498 SIDEXIS UPDATE 5 5x English EUR 405 00 excl VAT REF 59 43 506 SIDEXIS UPDATE 5 5x French EUR 405 00 excl VAT REF 59 43 514 SIDEXIS UPDATE 5 5x Italian EUR 405 00 excl VAT REF 59 35 522 SIDEXIS UPDATE 5 5x Spanish EUR 405 00 excl VAT REF 59 43 530 SIDEXIS UPDATE 5 5x Dutch EUR 405 00 excl VAT REF 59 43 548 SIDEXIS UPDATE 5 5x USA EUR 405 00 excl VAT A 09 2002 Page 11 September 2002 L R marking of XC images SIDEXIS offers an optional L R marking function for X ray images When this function is activated the letter R always appears in th
14. on kit for narrow backrest 59 37 102 x50 oo Narrow upholstery element replacement 535 00 2 please indicate colour Covers for the articulated headrest Designation Colour EUR excl VAT grey a EA grey Cover for the flat headrest REF _ EUR excl VAT Pr Gr _ Cover for flat headrest C 11 883 37 00 ka grey A 09 2002 Page 5 September 2002 C6 new amalgam separator With effect trom September 2002 the Durr separator used since the launch of the C6 in 1999 will be replaced by the Sirona amalgam separator which has already proved highly effective in the C1 C4 product family In terms of function and quality the Sirona separator meets our company s stringent standards As we are able to use in house components we are in a position to sell the amalgam separator at an attractive price The Sirona amalgam separator will be factory titted to all C6 treatment centres ordered with this option It will also be available as a retrofit option Spare parts will continue to be available for existing water units As trom serial number 25 000 the supplementary sheet 59 42 565 will apply to the spare parts list for the C6 treatment centre The order details for the amalgam separator are as follows Designation EUR excl VAT Additional charge for C6 with Sirona amalgam 59 39 611 1 570 00 separator Retrofit kit amalgam separator 59 36 922 The REF number quoted here is for ordering purposes only It d
15. p 6 03 02 p 10 06 02 p 16 08 02 p 4 09 02 p 13 Software 04 02 p 5 Further training CEREC 2 CEREC 3 03 02 p 10 04 02 p 9 CEREC Scan 02 02 p 6 06 02 p 16 08 02 p 11 08 02 p 4 CEREC Link CEREC inLab 03 02 p 10 06 02 p 16 08 02 p 11 08 02 p 4 Sterilizers care systems HYGIENE CENTER 02 02 p 7 06 02 p 17 VALIDATOR Plus SIROCLAVE B VS S 01 02 p 16 06 02 p 17 SIROSEAL 06 02 p 18 Handpieces General 02 02 p 8 03 02 p 5 09 02 p 14 High speed handpieces T1 TITAN 02 02 p 8 03 02 p 12 T1 LINE 03 02 p 11 T1 CLASSIC SIROSON L SIROSON S SIROSONIC 04 02 p 10 SIROSONIC L 04 02 p 10 SIROPRO SIROTOM S SPRAYVIT SIRONA motors Practice furniture STUDIO 5000 FUNCTION 5000 Advertising advertisements A 09 2002 Page 2 September 2002 General Factory holiday on 4 October We would like to inform you that our company will remain closed on 4 October 2002 However you will still be able to reach our Dispatch Department and our Customer Service Centre during the usual opening hours see the June 2002 issue of Dental Information the relevant phone numbers are listed on the back page of this issue of Dental Information A 09 2002 Page 3 September 2002 Seminar and training dates New course brochure courses for dental sales representatives We have enclosed our new course brochure containing all the seminar and training dates for 2002 2003
16. prevents drips Due to a chemical reaction between the screw in nipple REF 29 44 304 and DENTOSEPT in the disinfection system gas bubbles can form in the water channels This can cause the valves to leak leading ultimately to water drips from the handpieces For this reason the screw in nipple is now made of stainless steel instead of a copper nickel alloy This modification took effect at the end of April 2002 Sirolux E F securing the vertical joint brake of the lamp crown In certain cases the grub screw of the vertical joint brake can work itself loose With effect trom 23 May 2002 this grub screw has been secured with a thread locking compound In the event of repairs we recommend that you use the commercially available thread locking compound Loctite 242 Important note Thread locking compound can cause cracking in plastic materials Please ensure that the thread locking compound does not come into contact with plastic components A 09 2002 Page 8 September 2002 Patient communication Retrofitting of SIVISION 3 to C1 as from serial number 3000 C2 and C4 In the July 2002 issue of Dental Information we described the possibilities for retrofitting SIVISION 3 to C1 as from serial no 3000 C2 and C4 Please note that the SIVISION 3 retrofit kit is not compatible with trays which have the following REF numbers see nameplate 14 31 738 14 32 736 5171025 51 71 033 These trays are not designed to accommodate a
Download Pdf Manuals
Related Search