NGX Mini Manual - AMI Entertainment
Contents
1. The WAN light does not light up The feature has never worked in the location before 1 The cable is loose at the Computer Core or router 2 The jukebox is not powered on 3 The Ethernet port is defective 1 The broadband connection is not plugged into the WAN port 2 The cable modem or DSL modem is not powered on 1 There is no Ethernet cable connection between the router and the jukebox 2 The Ethernet cable is not fully seated in the port on the Computer Core or in the back of the router 3 The connection is loose between the installed line and the router 4 The cable is bad 5 The Internet line is down 6 The hard drive trigger code was not entered 1 The connection has become loose between the router and the jukebox 2 The connection has become loose between the installed line jack and the router 3 All the lights on the front of the router are ON 4 The router was shut off or lost power 5 The Internet service provider ISP is down 6 The AMI Entertainment server is down The feature did work at one time but is no longer available Page 27 Connection Diagrams 4 4 5 2 2 RESET d 34052405 ETHERNET T _ ATX POWER 206 RX E ON RESET TTT 3 HDD SIGNAL m gt 5 AM TOUCH SCREEN CONTROL e PWR SIGNAL COM1 SERIAL OR USB 1 72. 2 G Ko D POWER 3 o o NO E POWER C E B a a 51 m L Be POWER 10A 40984301 POWER DISTRIBUTION ASSY NGX MINI WIRING DIAGRAM PAGE 2 Page 31 120 VAC 22121206 POWER CORD TO ROWELINK GREEN ON CORE COMPUTER TO CABINET FANS ON CORE COMPUTER GND GND POWER POWER B W 34039109 CABINET FAN POWER XW OMIM eweg e TO AUDIO OUTPUT CH1 AN ON CORE RL COMM COMP CH2 MUTE XW 30934231 MAIN IN AN STEREO PLUG CH1 THERMAL XY OVR CRNTXY TN SHIELD 1 SIGNAL LEFT 2 GND 3 mer SENSE GND 4 POWER RIGHT 5 GND MUTE 6 7 8 SIGNAL MIC 1 INPUT SENSE J GEN 24VDC SZ GND POWER 61200701 PREAMP 22215009 40912013 22180806 OPTIONAL AUDIO TRANSFORMER KIT 40832123 SPEAKER BINDING POSTS CH 2 OUT GND GND CH 1 OUT AUDIO OUT 34104501 CH 1 IN GND GND CH 2 IN THERMAL OVER CURRENT ENABLE BTL SYNC NTERFACE 103 24VDC GND AUX PWR OUT 40983901 ICEpower AMPLIFIER gt JO 00 LINE TO AMPLIFIER POWER ON POWER DISTRIBUTION ASSY 777 40991404 34104401 AMPLIFIER ASSY NEUTRAL MINI WIRING DIAGRAM SINGLE AMPLIFIER CONFIGURATION PAGE 3 Page 32 22135613 MEI 4 120vNEu AE26
3. Installation amp Owner s Manual U S and Canada call toll free Outside the U S and Canada call 1 877 ROG ROL 1 877 762 6765 1 616 243 3633 E Mail support Qamientertainment com Web www amietertainment com 22022618 Rev F AMI NGX MINI JUKEBOX WARRANTY AMI extends the original operator of this equipment the following warranty All parts are guaranteed to be free of defects in material and workmanship for the specific periods listed AMI agrees to repair or replace without charge during such period any part which proves defective upon examination by AMI All costs of shipping a defective part to AMI s offices shall be borne by the original operator AMI shall bear the shipping costs for the replacement of defective parts Component Warranty Period Condition from date of shipment Electronic Circuit Boards 2 Years Parts Core Computer Motherboard 1 Year Parts Electrical amp Mechanical 2 Years Parts LCD Display 1 Year Parts Touch Screen Sensor 1 Year Parts Touch Screen Controller 1 Year Parts Hard Drives Life Full Replacement by AMI at no charge for the life of the AMI Entertainment contract In the case of parts supplied to AMI as components AMI extends the same warranty period as extended by the original manufacturer The above warranty applies provided that all parts of the product have been serviced properly as directed in the service manual and provided the alleged defective part upon examinat
4. RST SIGNAL DCD 1 8 2 s EF TI 9 NC vcc 1 TXD 3 To Touch D 2 DTR 4 22132270 Screen D 3 GND 5 FRONT PANEL GND 4 DSR 6 USB or Serial 7 USB or COM1 CTS 8 RI 9 GROUND RED GREEN SO POWER BLUE 3 FAN SENSE ID 2 IN SIG GND 34039108 SYSTEM FAN E TN 5 Bada GRTN svca GEM 7 po NC 9 SYNC RTN ID O IN ID 1 IN 2 5 SATA SND IDAN HARD pe TX V SYNC DRIVE ID 3 IN To Credit DATA Fe Card Reader AUDIO OUT of AA To Preamplifier Main Stereo IN Ki GND E OPTIONAL GND RING SOR 56K PCI Ex RJ41 TIE 5VSB MODEM A n xx DM xA ci D ds DO NSS 0 2 2 1 22132250 5 d eg 6 USB 2 desst 7 GND PORTb USBMODEM D TAa 5 Z PORTa ROWELINK 6 40952202 9 5V a 15 7 5V GNDb 8 ATX POWER I O BOARD 9 SUPPLY E A1 1 mm 22132269 3 COM 2 HESS NOTE CPU POWER SOWEUNKEDR GND 5 61196901 I O Board 120 VAC INPUT 61196903 BOARD BSR 5 AT Ges 40924214 CG 61196903 I O Boar MOTHER BOARD ASSY RI uses SERIAL interface on 2 2V Y 40922609 MOTHER BOARD ATX Fowef OUT 30800444 CPU 2 4GHz DUAL CELERON 3 Jukebox Power Supply 61197004 CORE 34039506 HEATSINK FAN ASSY 4 and or Other Devices COMPUTER 70036633 RAM 2GB NGX MINI COMPUTER CORE SCHEMATIC PAGE 1 Page 28 ET OPTIONAL USB 1 56K MOD
5. I 22164202 TO VGA ON CORE COMPUTER OPTIONAL 34032904 ROWELINK VOLUME CONTROL KIT TO CORE GREEN 34102004 22322402 ROWELINK SPLITTER GREEN TO AMP OR LIGHTING ASSY TOLOCATION TO RJ45 ETHERNET ON CORE COMPUTER ETHERNET CABLE SUPPLIED WITH ROUTER KIT INTERNET SOURCE AEN 1 1 1 1 21958306 TRANSMITTER 22160812 19 FLAT PANEL DISPLAY AND TOUCH SCREEN INCLUDES CABLES MARKED WITH SERIAL TOUCH CONTROL VGA VIDEO 120 VAC POWER 1 28280004 4 PORT WIRELESS POWER PLUG ROUTER WAN PORT i OPTIONAL 26704801 WIRELESS ROUTER KIT NGX MINI WIRING DIAGRAM PAGE 1 Page 30 SERVICE SW 1 0 SPARE IN B 2 Ha MUTEOUT 3 I e LIGHTS ON OFF 4 2V Sr GND 6 GND 7 0 GND 8 I SPECIAL EVENT 9 H3 SPARE 10 I e ROUTER POWER 11 SPARE OUT A 12 7 MONEY METER 13 o oe RAE R 3 To Pin 11 EN o Fin TO JUKEBOX I O BROWN gt ON CORE COMPUTER 3 Bw To Pin 19 2 i 1 s To Pin 9 ES 2 TO ATX POWER OUT B W 2 To Pin 10 ON CORE COMPUTER D 3 3 L gt 4 To Pins 13 1557 TO ATX POWER TO 15 PIN DOOR INPUT ON CORE CONNECTOR COMPUTER N 12 V A 1 E 5V R POWER IN 40983801 H N 5 W POWER G Y L 3 E AMPLIFIER i BE w N _ DISPLAY POWER 1
6. and then touching different areas on the screen If the cursor follows your movement touch YES to exit Bill Coin Acceptor s and Credit Card Reader NOTE Credit Card functionality requires a broadband Internet connection 1 Press the SERVICE button on the Computer Core to enter Service Mode 2 Touch the Diagnostics button 3 Touch Credit Device Tests 4 To test the bill acceptor s insert a 1 5 10 and 20 bill into each bill acceptor if the jukebox Page 11 has two and check the screen to make sure proper credit is awarded To test the coin acceptor deposit U S quarters into the coin slot and verify proper credit is awarded To test the credit card reader swipe a valid credit card and check that the screen displays the last four digits of the credit card When finished touch the Back button to return to the Main Menu Testing the Network Enter Service Mode by pressing and releasing the SERVICE button on the Computer Core To test the network 1 Touch the System Setup button on screen and then touch Advanced Administration 2 On the Advanced Administration Screen touch Configure Server Then touch the Test Connection button This test confirms the jukebox can connect to AMI s server Server Found and authenticate a connection with AMI s server Connected 3 If the connection is successful you will see Yes next to Server Found and Connected If the connection fa
7. Disconnect the SATA power and data cables from the drive 5 Connect the SATA power and data cables to the new hard drive 6 Slide the hard drive back into the assembly Make sure not to pinch any cables while doing so 7 Replace the Computer Core cover and secure it with the existing thumbscrew This page is intentionally left blank Page 22 NOX Section E Troubleshooting e LED Indicators e Troubleshooting Chart e Connection Diagrams Page 23 LED Indicators The LEDs are described below to help you isolate a problem COMPUTER CORE ASSEMBLY 61197002 USB Tx LED It should be flashing indicating good communication between the motherboard and the I O board USB Rx LED It should be flashing indicating good communication between the motherboard and the I O board STATUS LED Flashes three times on power up but otherwise it should be off RS485 Tx LED It should be flashing indicating good communication between the I O board and Rowelink devices such as the Amplifier and Volume Control Units RS485 Rx LED It should be flashing indicating good communication between the I O board and Rowelink devices such as the Amplifier and Volume Control Units IR RECEIVER LED Flashes when an IR signal is received 5VDC Indicates this voltage from the ATX power supply is present 12VDC Indicates this voltage from the ATX power supply is present HDD LED RED Flashes when the motherboar
8. Handy Pack To install plug the provided cable into the provided IR remote receiver see Figure 10 B and route the other end of the cable through one of the wire access holes in the cabinet Connect the end of the cable into the port labeled IR Receiver on the Core Computer Install the IR remote receiver above the jukebox with a clear line of sight between the receiver and the handheld transmitter Plug in and turn on the jukebox and test the remote CABLE CONNECTED TO TOP OF RECEIVER RECEIVER MUST BE INSTALLED WITH SENSORS FACING FRONT Figure 10 B IR Remote Receiver Button Functionality on the IR Remote Transmitter To enable or disable options on the IR remote see IR Remote Setup in the Network Setup Jukebox Operation Operator Setup Screens Manual REJECT This button is used to cancel or reject the selection currently playing and cancels all rejects all selections in the queue if held down for four seconds This functionality can be enabled and disabled through the software POWER This button turns the lights the LCD display the bill acceptors and the credit card reader ON OFF To turn them back on and resume normal operation press the POWER button again VOLUME The CH1 and CH2 buttons raise the volume The CH1 and CH2 buttons lower the volume The PLAY button puts the jukebox in play mode The PAUSE button puts the jukebox in pause mode for a programmed amount of minutes
9. Slide the bill stacker back on the bill acceptor Be sure the green light is on for MEI make sure the green lights arrows are flashing 5 Close and lock the jukebox door Minor Service Perform these steps a minimum of every 3 months if operating more than 14 hours per day operating where smoking is allowed or operating in a dusty environment Perform these steps a minimum of every 6 months if operated less than 14 hours per day and in a very clean environment You will need a new soft 2 paintbrush 1 Gently brush dirt from the cabinet cooling fan Verify fan operation 2 Brush dirt from the amplifier fan Verify fan operation 3 Check the operation of the CPU fan from the Health Status Screen 4 Listen to the CPU fan for excessive noise or vibration 5 Clean the bill acceptor with an approved cleaning card 6 Clean the credit card reader with an approved cleaning card 7 Clean and calibrate the touchscreen see the next page for calibration instructions Cleaning the Touchscreen Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and not directly on the touchscreen Glass cleaner sprayed directly on the screen could possibly leak inside and cause damage Cleaning the Door Panel The door panel is made of polycarbonate We recommend cleaning with a mild cleaner and a soft cloth to avoid scratching the surface Annual Service The following
10. blank Page 18 NOX Section D Service Maintenance e Recommended Routine Maintenance Page 19 Recommended Routine Maintenance Heat is the biggest enemy of electronic components Proper maintenance is essential for maximum earnings and reliability is very important to keep all cooling fans clean Once dust and dirt is visible on a cooling fan the airflow is reduced by at least 2596 There are several cooling fans in the cabinet see Figure 1 D Recommended preventative maintenance Routine Service The following steps take about 3 minutes and should be performed at each collection 1 Check the CPU fan from the Health Status Screen 2 Ensure the cabinet fan on the upper left side of the cabinet is blowing air out and the fan looks clean See Figure 1 D 3 Be sure that nothing is resting on top of the unit or otherwise blocking the airflow around the machine CABINET FAN CPU FAN INSIDE COMPUTER CORE Figure 1 D Inside View of Cabinet Collecting from the Bill Acceptor 1 Unlock and open the front door 2 To remove the bill stacker slide the tab on the back of the bill acceptor towards the front door and push the stacker forward and then upward 3 Open the side door on the bill stacker to remove the cash Page 20 4
11. steps should be performed every year in addition to everything in the minor service section 1 Vacuum the interior of the cabinet and fans Inspect the power cord for fraying or damage Check the power ground Check all LAN connections and wiring Listen to all speakers to make sure they are operating correctly Qr B 6 m Scheduled maintenance always costs less time and money than an unscheduled breakdown Calibrate Calibrating the Touchscreen Every time a new hard drive is installed the touchscreen should be calibrated Follow these steps to calibrate 1 Press the CALIBRATE button on the Computer Core see Figure 2 D to launch the calibration program see Figure 3 D EB es sel Figure 2 D Computer Core Figure 3 D Calibration Screen 2 Close the jukebox door and make sure it is locked Follow the directions on the screen touching the center of the targets and then touching different areas on the screen If the cursor follows your movement touch YES to exit Page 21 Hard Drive Replacement 1 Turn off and unplug the jukebox 2 Loosen the thumbscrew securing the cover on the Computer Core and slide it off see Figure 4 D Figure 4 D Computer Core 3 Carefully slide the hard drive tray out of the assembly as far as cabling will allow 4
12. 1200109 a dec 5 22 1 40990614 Bottom Bracket 14 2 34103805 Horizontal Bezel Plate 23 2 34105001 Diffuser Clamp Bracket 15 2 40990706 Vertical Bezel Plate 24 1 22326302 LED Strip 16 4 22323503 Corner Bezel Plate 1 HW8889 01 Self Adhesive Cable Clamp 17 2 61200217 Vertical Bracket Shown for reference not included in light assembly 18 1 40990612 Top Bracket 25 1 41010701 LED Control CBA 19 1 22327701 Harness Cover 26 1 34102201 Light Interconnect CBA 20 1 61200007 Diffuser 27 1 22327801 LED Mounting Bracket 21 2 34104907 Diffuser Clamp Bracket 28 3 70093402 Cable Clamp Page 36 Inside Cabinet Wm mm UN UTT UN dl INSIDE CABINET 15816 17 188 19 20 Ref Qty Part Description Ref Qty Part Description 1 2 22323001 Male Hinge 17 1 40991404 500 Watt Amplifier Assy 2 3 34103501 Cord Hole Cover 18 1 22320601 Reset Bracket 3 2 22324201 8 32 Finger Nut 19 1 21581801 Push Button Switch 4 6 25156904 Shoulder Washer 20 1 40984301 Power Supply Assembly 5 1 70091702 Solder Lug 21 1 70093402 Cable Clamp 6 2 22323101 Cabinet Latch 22 2 70093403 Cable Clamp 7 1 21256201 Tension Spring 23 1 34103603 Short Baffle 8 2 34100601 Lock Actuator 24 2 70093401 Cable Clamp 9 1 61199502 Cabinet 25 2 70120926 Washer 10a 1
13. 34024501 Lock Bolt 26 1 87844400 10 32 Hex Nut 10b 2 80443006 48 32 x 3 8 Hex WHMS 27 1 89974808 10 32 x Carriage Bolt 11 1 70163215 Cylinder Lock Components not shown in assembly above 12 1 61197004 Computer Core Assembly 1 61113308 Main Harness 13 1 22321601 Right Mounting Bracket 1 21121240 Power Cord 14 1 22321701 Left Mounting Bracket 1 34053003 Air Filter 15 1 34039109 Fan with Connector 1 34053004 Air Filter 16 1 21895503 Fan Finger Guard Page 37 Currency Components jg Ref G Part Description Ref Qty Part Description 1 1 22178601 Coin Acceptor 9 1 2 22135614 Coinco Bill Acceptor Coin Inlet Decal 10 Bill Credit Graphic Panel 11 Bill Credit Coin Graphic Panel 12 2 Bill Credit Coin Graphic Panel 13 6 1 40990401 2 Bill Credit Graphic Panel 14 Lighting Panel Backer 15a 1 22185350 Credit Card Reader 8a 1 22325404 Light Panel AMI 15b 80 1 34105804 CBA Backlight LED 15 2 28277903 3 16 PPHMS Page 38 Electronic Components W AUN WM II MMM gt Computer Core Assembly 61197004 11 FASTENS POWER 7 SUPPLY TNN Ref Gty Part Description Ref Gty Part Des
14. 81D7EUS 7 CREDIT OR 9 PULSE SEL 10 GROUND 22135614 20 120V HOT 21 EARTH COINCO 22 005 ENABLE VL61D47US01 SINGLE BA INSTALL U S TO COINS BLUE ON CORE COMPUTER GND 12 V COIN 5 COIN 6 LED ON INHIBIT COIN1 2 3 COIN 4 TO BILI TO POWER DISTRIBUTION ASSY 34095702 1 3 Baw 5 HE BL 8 34022350 00 22135613 120V NEU MEI PULSE SEL AE2681D7EUS GROUND OR 120V HOT EARTH 22135614 ENABLE COINCO VL61D47US01 22135613 120VNEU MEI PULSE SEL AE2681D7EUS GROUND _ OR 120V HOT EARTH 22135614 005 COINCO VL61D47USO1 E bo B W 34022353 2 DOOR 3 L HARNESS 4 2 5 61113308 3 6 ra 4 Ln CABINET TES O HARNESS 8 o W 7 ra 8 LS WHITE ON CORE COMPUTER TO CORE COMPUTER Supplied with Card Reader 22178602 IMONEX COIN ACCEPTOR CANADIAN 1 2 22178601 IMONEX ACCEPTOR COM N O QUARTER ONLY BACKLIGHT PANEL 22325401 DIFFUSER 34105801 CBA LED BACKLIGHT 22185302 CREDIT CARD READER NGX MINI WI
15. EM DI USB 2 i L 61196901 03 7 lO BOARD MUTE zk To Preamplifier a GREEN it S a ZE ROWELINK A NITE To Lighting Assy Interface CG BUTTONS GREEN iS G A service Zi ef VA E CH REJECT Ed To IR Receiver Q CALIBRATE YELLOW np 4 fo YELLOW Ga 1 LED OUT O a NC a POWER To 6 Button Volume Control JUMPERS COIN MECH TYPE RED OPTOs SWITCHs O 12 V a COIN 5 a 4 CH COIN 6 PREAMP CH COINS WIE E COIN 1 YES us PREAMP ENABLE 0 INDICATOR LEDs o 005 USB BILLS 45v CREDI X USE Ax ESCROW Ci xt STATUS BATA To Cabinet Fan s 3 RS 485 Tx CABINET wb gt i RS 485 Rx X in neceive rena O To Jukebox Power Supply GA LIGHTS ON OFF and Other Devices 1 GND Pe didus JUKEBOX HO GND BROWN SPECIAL EVENT o 98 SPARE OUT B a 2 GND ROUTER POWER a Ca SI Guo ATXPOWER SPARE OUTA At 4 5V MONEY METER 12 V NGX MINI COMPUTER SCHEMATIC PAGE 2 Page 29 40846302 IR RECEIVER TO IR REMOTE YELLOW ON CORE COMPUTER 34037905 Zi TO 6 BUTTON REMOTE RED ON CORE COMPUTER 62009 A LF ex 70004 1A WIRED REMOTE TO SERIAL ON CORE COMPUTER 34038702
16. LOWER C KEYHOLES M ON wm Figure 2 B Inside View of the Cabinet 5 Remove the jukebox cabinet from the wall drill pilot holes for the remaining lag screws re hang the jukebox cabinet and secure it to the wall using the additional lag screws provided NOTE If the wall is concrete cinder block brick or uses metal wall studs then a subpanel with the appropriate fasteners must be used At least 4 heavy duty fasteners one in each corner must be employed The fasteners and subpanel must be able to support a minimum 150 Ibs Do NOT use press in anchors or any other light or medium duty fasteners Consult a contractor experienced in the type of construction used if there is any doubt about the strength of the mounting devices 6 Prepare the external wiring The power cord speaker wiring and Ethernet cable can be routed to enter the top or the bottom of the jukebox Use the block out plates and nuts to secure the wiring The front door is secured using slide hinges which do not reguire tools to attach To attach the front door carefully lift the door line up the hinge pins on the cabinet with the mating hinge barrels on the front door and lower the door see Figure 3 B a HINGE ___ BARREL ON FRONT E id HINGE PIN ON CABINET U Figure 3 B De
17. O NOT OPEN DO NOT REMOVE ANY COVERS GUARDS OR SHIELDS NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX REFER SERVICING TO GUALIFIED SERVICE PERSONNEL ATTENTION RISQUE DE CHOC LECTRIQUE NE PAS OUVRIR NE JAMAIS RETIRER LES COUVERCLES GARDES OU DES BOUCLIERS AUCUNE PI CE R PARABLE DANS CE JUKEBOX CONFIER L ENTRETIEN DE PERSONNEL QUALIFI A Page 2 Section A Jukebox Specifications Dimensions Uncrated Height Width Depth Crated Height Width Depth Weight Uncrated Crated Amplifier Output Power Standard 500 Wrms into 4 Ohm Load Protection Thermal and speaker overload Automatic self resetting Voltage 115VAC Freguency 60Hz LCD 19 flat screen Page 3 This page is intentionally left blank Page 4 NOX Section Placing the Wall Mounted Jukebox on Location e Location Power and Warnings e Jukebox Power and Reset Switch Wall Mounting Instructions e IR Remote Installation Instructions e Testing the Unit Page 5 Location Power and Warnings The jukebox must have a clean source of properly phased and grounded 115VAC power at 10 amps max This MUST be provided 24 hours a day 7 days a week The outlet the jukebox is connected to must NOT be controlled by a switch nor should the circuit breaker feeding it be shut off at night If the outlet is not properly phased grounded or is connected to an overloaded circuit it must b
18. RING DIAGRAM PAGE 4 Page 33 This page is intentionally left blank Page 34 NOX Section F Parts Catalog e Front Door LCD Assembly Inside Cabinet Currency Components e Electronic Components e Computer Core e Power Supply e Amplifier Assembly e Accessories Page 35 Front Door LCD Assembly 22 Zoo OUTSIDE VIEW INSIDE VIEW Ref Qty Part Description Ref Qty Part Description 1 1 61199702 Door Assembly 11 1 40990301 Coin Container 2 1 34103701 Top Front Door Catch 12 1 61205001 Flatscreen LCD 3 2 22323002 Female Hinge 13 1 61205050 Touchscreen 4 00710206 Foam Rubber Gasket 13a 1 61205051 Touchscreen Controller 5 3 70093403 Cable Clamp 13b 1 61205053 A to D Board 6 1 34038702 Serial Cable 13c 1 61205054 LCD Panel 7 1 22164202 VGA Cable 13d 1 61205055 Monitor Gasket 8 1 21121225 Power Cord 13e 1 61205052 Monitor Power Supply 9 1 34103702 Bottom Front Door Catch 1 22323901 Connector Block Out Plate 10 1 40992401 Coin Box Retainer Ref Qty Part Description Ref Qty Part Description Lighting Assembl 1 6
19. by the manufacturer or sold with the apparatus Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the jukebox A The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture No objects filled with liquid such as vases shall be placed on the apparatus AVERTISSEMENT Pour r duire le risque d incendie ou un choc lectrique ne pas exposer cet appareil la pluie ou l humidit Aucun objet rempli de liquide comme les vases ne doit tre plac sur l appareil WARNING A CAUTION RISK OF ELECTRIC SHOCK D
20. creen which lists the available local music configurations that can be installed on the jukebox You will be prompted to select one of the available lists This selection can be changed at any time by pressing the SERVICE button on the Computer Core and then touching System Setup gt Advanced Administration gt Local Music Configuration Touch the View button to display a dialog box listing all of the albums in the selected list Some albums may appear grayed out this means that some or all of the songs in the album are not currently stored on this jukebox If a list with grayed albums is installed the grayed albums will start being downloaded to the jukebox within 24 hours as long as the jukebox is connected If the jukebox becomes disconnected any songs not yet downloaded will be unavailable to patrons Touch the Install button to display a dialog box prompting you to install the selected list To install the selected list touch the Install button at the bottom of the dialog box Testing the Touchscreen Bill and Coin Acceptor s and Credit Card Reader Touchscreen Every time a new hard drive is installed the touchscreen should be calibrated Follow these steps to calibrate 1 Press the CALIBRATE button on the Computer Core see Figure 1 B to launch the calibration program 2 Close the jukebox door and make sure it is locked 3 Follow the directions on the screen touching the center of the targets
21. cription 1 1 22137302 Guide Card 13 1 61196903 I O Interface 2 1 34052405 Power On Reset 14 1 22328802 Bracket PCI Modem Blockout 3 1 594101103 Small 15 1 422167704 Label Computer Connections 4 1 40983503 Cover Top 16 1 5B2167705 Label Jukebox Connections 5 1 154039110 Fan Chassis Cooling w Tach Components not shown above 6 1 4101201 Bracket Hard Drive Mounting 1 22132269 Harness Assy Com I O 7 1 91197103 Housing Core Computer 1 42132270 Harness Assy Power 9 2 87842300 Nut 46 32 Keps Hex 1 1422132252 Cable SATA Data 10 1 140955205 power Supply 11 14 80352304 6 32 1 4 PPHMS Ref 1 22219001 Hard Drive 320GB System 12 1 40924214 Single Bd Computer Assy Ref 1 22219002 Hard Drive 320GB Canada Page 39 Electronic Components Power Supply Assembly 40984301 Description B Part Description 1 40984401 Power Supply Cover 1 40984201 Low Voltage Power Control CBA Rocker Switch Power Control CBA PC Support Standoff Page 40 Electronic Components Amplifier Assembly 40991404 R ASSEMBLY Qtv Part Description Ref Qtv Part Description 1 1 61200305 Amplifier Cover 4 Channel Preamplifier CBA 500 Watt Amplifi
22. d from all components in the jukebox ATX Reset Switch There is a hidden ATX reset switch located inside the cabinet on the upper left side just below the cooling fan see Figure 1 B It is accessible by either opening the jukebox door or by inserting a paper clip toothpick or other long thin object through the access hole on the left side of the jukebox e The ATX Reset Switch resets the Computer Core This is like the reset switch on a PC Pressing and releasing this switch will cause the computer main board to completely reboot Use this switch only if the jukebox is completely non responsive Additionally when the Computer Core has been powered down using the Shutdown Jukebox option in Service Mode pushing this button will restart the computer Wall Mounting Instructions Choosing the Location The jukebox must be mounted on a strong flat wall It is recommended that a sub panel made from 34 plywood or similar material be used and properly shimmed to provide a flat mounting surface The jukebox should be visible and convenient to use Do NOT install directly above a radiator or other source of heat Be sure the speaker wires can be easily run to the unit WARNING A The mounting of the jukebox on the wall should be done by a gualified installer familiar with wall construction and loading The wall and installation hardware MUST be capable of supporting a 700 Ib load for the NGX MINI Failure to follo
23. d is accessing data on the hard drive PWR LED GREEN When lit indicates the power supply in the core computer assembly is on POWER SUPPLY ASSEMBLY 40991404 POWER Green When lit indicates power is applied to the Amplifier STATUS Red Indicates the status of the Preamplifier Amplifier normally on COM Green Quick flashes indicate communication with the Core Computer is OK MUTE Red Indicates the mute status of the Amplifier On muted Off not muted OVERCURRENT When lit indicates the Amplifier is overloaded Verify speaker load and ensure there are no shorted speaker wires THERMAL When lit indicates the Amplifier is overheating Be sure the cabinet fan s working the filters are clean and nothing is blocking air flow through the cabinet Page 24 Preamplifier STATUS normal operation The STATUS LED is used to indicate the status of the preamplifier Under normal conditions the STATUS LED will flash once on power up stay off for a second and then turn back on and stay on If either of the two microphone inputs become active either by activation of the SENSE line or by the Voice Activation Circuits the STATUS LED will blink on and off at a 150ms rate until the microphone circuits become inactive Preamplifier STATUS error conditions The STATUS LED is used to indicate possible faults on the preamplifier board During power up the preamplifier runs a self test If a fault is detec
24. e lighting assembly This exposes the LED controller There are two blue pots on the board marked BRIGHT and SPEED These are used to set the brightness of the LEDs and adjust the speed of color changes for the two color cycling modes The four position DIP switch is used to set the operating mode of the controller Use the following table to set the mode SW1 SW2 SW3 SW4 Mode OFF OFF OFF OFF Cycle slow transition through colors default OFF OFF OFF Blue OFF OFF ON OFF Cyan OFF ON ON OFF Green OFF OFF OFF ON Cycle quick transition through colors OFF OFF ON Yellow OFF OFF ON ON Magenta OFF ON ON ON Red ON OFF OFF OFF White Page 12 NOX Section C Sound System Set Up e Extension Speaker Operation e Selecting Speaker Power e Speaker Connection Diagrams Page 13 Sound System Set Up The NGX MINI jukebox sound system is powered by an ICEpower 250ASX2 Class 2 power amplifier manufactured by Bang amp Olufsen Speaker terminals are provided to connect extension speakers directly to the amplifier An Audio Output Transformer Kit part number 22180806 is available if your installation uses 70 volt speakers or you need to connect extension speakers using various power taps Extension Speaker Operation To avoid poor sound quality care must be taken when adding extension spea
25. e touchscreen is not responsive and I O board LEDs are not flashing Lights on the bill acceptor are lit but the bill acceptor will not accept a bill The Computer Core is locked up Reboot it by pressing and releasing the ATX Reset Switch If the Computer Core does not boot up perform a complete Power Down and Power Up 1 The bill acceptor bill box is full 2 The bill box was not re installed on the bill acceptor correctly 3 There is a jammed bill in the device 4 The plugs are not inserted securely at the acceptor 5 The bill acceptor is defective 1 The cable is damaged at the acceptor 2 The jukebox has disabled the bill acceptor Put the jukebox into normal operating mode 3 The bill acceptor is defective 1 The inside wiring installation appointment was not scheduled 2 The inside wiring installation has not occurred 3 The line was not installed in the pre selected location 4 The line jack was not labeled by the technician The lights on the bill acceptor are not flashing There is no designated broadband line installed in the location When the power supply is connected to the router nothing happens 1 The AC power plug is not fully inserted in the receptacle on the back of the router 2 Router reset circuit in power distribution assembly is defective The Link Act light on the front of the router does not light up when an Ethernet cable is plugged in the respective port
26. e corrected by a qualified electrician before using The main power distribution unit is the power supply This device contains a combination main circuit breaker power switch along with surge protection Figure 1 B Inside View of Cabinet with Front Door Opened Page 6 ATX RESET SWITCH POWER SUPPLY COMPUTER CORE ASSEMBLY SERVICE REJECT CALIBRATE POWER BUTTON LOCATION MAIN POWER ON OFF SWITCH Jukebox Power and Reset Switch The NGX MINI jukebox is powered from a standard 115VAC wall plug using the provided power cord Inside the jukebox power is routed to a power distribution assembly located on the left hand side of the cabinet see Figure 1 B This assembly includes a combination 15A circuit breaker power ON OFF switch All other components in the jukebox are powered by plugging them into this power distribution assembly Soft Power Down The Core Computer and other components in the jukebox should remain powered up at all times However there may be times when the jukebox needs to be turned off so that customers cannot insert money or make selections The soft power down mode will give every outward appearance that the jukebox is off by turning off the lights the LCD display the bill acceptor s and the credit card
27. e jukebox is powered up The LCD briefly shows NO CABLE or NO VIDEO SIGNAL The touchscreen does not work The touchscreen will not calibrate No music from jukebox At the first boot up screen Detecting IDE Primary Master reports None The boot up process stops at DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER The PWR LED on the Computer Core does not light The LEDs on the Computer Core come on but the screen stays dark The computer fan is on and all system s LEDs and lights are normal The application boots up but the touchscreen does not respond to touch Nothing happens after pressing the calibration button The calibration program runs but will not respond to touch No sound from jukebox although the application reports Now Playing a New Song No sound from jukebox and the application doesn t appear to be playing the song selected The ATX power suppl The power plug to the display is not seated completely The power distribution assembly is defective The LCD is faulty There is no hard drive in the Computer Core The plugs are not completely seated in the hard drive The data cable or power cable has come loose from the motherboard or hard drive There is no hard drive in the Computer Core The data cable or power cable has come loose from the motherboard or hard drive The hard drive is faulty The plug is not co
28. eplacement Section E Troubleshooting LED Indicators Troubleshooting Charts Connection Diagrams Section F Parts Catalog Front Door LCD Assembly Inside Cabinet Currency Components Electronic Components Accessories Page 1 13 14 14 14 15 15 19 20 21 21 23 24 26 28 35 36 37 38 39 42 A Important Safety Instructions oe o ko bh Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 9 10 11 12 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use the attachments accessories specified by the manufacturer Use only with the bracket specified
29. er Amplifier Base Amp Power Harness 6 2 34104201 Dual Binding Post Page 41 89281606 14 24 x 3 8 Pan Head Screw Components not shown above 34104601 Audio In Harness 34104501 Audio Out Harness 34104701 Preamplifier Power Harness 7 2 1 1 Accessories Part Number Description 22118916 Handy Pack contains the following 21958306 40846302 34037905 21121216 70004 1A 62009 A LF 34024502 22324601 EE 22200862 89986124 4 ST 11327 2 lc EEG Optional Kits 26704801 Kit Router Wireless 22180806 Kit Output Transformers 22178504 Kit Modem Internal PCI Ex Kit 2nd Bill Acceptor includes MEI Bill Acceptor 26695402 Kit Video Marquee NGX Mini Page 42 AMI Entertainment Network LLC 4147 Eastern Avenue SE Grand Rapids Michigan 49508
30. ils you will see No the connection fails check the settings on the Network Information Screen Diagnostics gt Network Information This screen will allow you to check the IP Configuration and run LAN and WAN tests Testing the Audio NOTE For operators pre testing the jukebox in their own facility any features in the application associated with the network will not work unless the jukebox is connected to the Internet 1 If the jukebox is not in Service Mode press the SERVICE button on the Computer Core to enter Service Mode Add one or more credits to play a song and test the audio Touch Cash Management and then touch Credit Management Touch the box under Credits and a pop up box will display Touch Clear to remove the 0 from the box Touch 1 or more and then touch Update Touch Save on the Credit Management Screen Touch Exit Service Mode After connecting speakers to the jukebox see section C play a local music selection to test the audio OBA coco Lighting Controller The NGX MINI lighting assembly can be programmed for several different modes of operation By default the lighting assembly is set to slowly cycle through six different colors with a slow transition between each color To change the mode open the main door of the jukebox The lighting assembly will swing open with the door Use a Philips screwdriver and remove the LED controller cover from the back right side of th
31. ion by AMI shall prove to be thus defective Under no circumstances shall AMI be liable for any incidental consequential or special damages losses or expenses arising from or in connection with the use of or the inability to use the product for any purpose AMI reserves the right to make any changes or improvements in its products without notice and obligation and without being required to make corresponding changes or improvements in products theretofore manufactured or sold This warranty will not apply to any product or any part which has been subjected to any accident abuse or misuse AMI ENTERTAINMENT NETWORK LLC EXTENDS NO WARRANTY EXPRESSED OR IMPLIED TO PURCHASERS OR USERS OF ITS PRODUCTS EXCEPT AS HEREIN SET FORTH WHETHER BY OPERATION OF LAW OR OTHERWISE Table of Contents Important Safety Instructions Section A Jukebox Specifications Section B Placing the Wall Mounted Jukebox on Location Location Power and Warnings Jukebox Power and Reset Switch Wall Mounting Instructions IR Remote Installation Instructions Testing the Unit Lighting Controller Section C Sound System Set Up Extension Speaker Operation Selecting Speaker Power Selection Procedures Extension Speakers Connected to Amplifier Channel and terminals Amplifier Overload Check Section D Service amp Maintenance Recommended Routine Maintenance Calibrating the Touchscreen Hard Drive R
32. k see instructions immediately following Table 1 1 Selection Procedures Use a pencil you may want to revise your figures to fill in the Extension Speaker Worksheet on the following pages Use the Table 1 1 Worksheet to help you calculate the amount of power consumed by the extension speakers An extension speaker RMS power rating should be at least 1096 higher than the power it will consume at maximum jukebox volume When RMS power to speaker Then recommended RMS power at maximum jukebox volume is rating of speaker is 240 watts 300 watts 120 watts 150 watts 60 watts 75 watts 30 watts 40 watts Page 14 Table 1 1 Extension Speaker Worksheet Sheet 1 Extension Speakers Connected to Amplifier Channel and terminals Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption Place your results in the blank under Total Qty Total CH 1 CH2 CH 1 CH2 Two 8 ohm speakers in series at 60 watts per series watts 30 watts to each speaker Two 4 ohm speakers in series at 120 watts per series watts 60 watts to each speaker 8 ohm speakers at 120 watts each watts 4 ohm speakers at 240 watts each watts Total Load sum Total columns for CH1 and CH2 watts Amplifier Overload Check Check that the amplifier is not overloaded by performing the following steps 1 2 Make sure that the extension speakers are connected to the amplifier termina
33. kers The following requirements must be met e Speakers connected to the amplifier must be wired so the power consumed by the extension speakers does not exceed the amplifier power rating of 250 watts per channel e Complete the Extension Speaker Worksheet Table 1 1 for each channel and verify it does not exceed the 250 watt amplifier channel rating After wiring the speakers perform the Amplifier Overload Check immediately following Table 1 1 e All speakers must be connected with the correct polarity see Figure 1 A e Do not bridge output channels Low Impedance Speakers Low impedance speakers 16 8 or 4 ohm can be used when the connecting cable is less than 100 feet Keep the following two things in mind when wiring your speakers 1 2 No more than one 4 ohm speaker should be connected to a speaker line If several 4 ohm speakers are to be used each speaker should have its own line The loss in 100 feet of 18 gauge zip cord feeding on an 8 ohm speaker is 1596 The loss for two 8 ohm speakers is 3096 Selecting Speaker Power General Instructions This section will lead you through the power and speaker selection process This process consists of three major steps and several smaller steps The major steps are 1 2 3 Identify the extension speakers and compute the speaker power for speakers connected directly across the amplifier Make the extension speaker connections Perform an amplifier overload chec
34. ls properly Channeli and Channel 2 If the red OVERLOAD LED is always lit the amplifier is overloaded and will shut down You must perform Step 3 Do this step only if the OVERLOAD LED came on as described in Step 2 e Find the source of the overload shorted speaker wires shorted speaker too many speakers connected After you fix the short disconnect a few speakers to reduce the wattage Repeat Step 2 e f no overload is detected reconnect the disconnected speakers ensure you do not have too many speakers use Table 1 1 Repeat step 2 Page 15 NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER Load as shown is 240 W per channel Channel 2 e Maximum power capacity is achieved 8 Ohms 150 W Amplifier 8 Ohms 50 W 8 Ohms 50 W Load as shown is Channel 2 180 W per channel Amplifier Channel 1 Load as shown is 240 W per channel Channel 2 S Maximum power capacity is achieved Amplifier Figure 1 C Page 16 NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER 8 Ohms 50 W 8 Ohms Channel 1 Load as shown is 240 W per channel Channel 2 Maximum power capacity is achieved 8 Ohms 50W Amplifier 8 Ohms 50W 8 Ohms 50W 8 Ohms 50W Load as shown is 240 W per channel Channel 2 Maximum power capacity is achieved Amplifier Figure 1 C continued Page 17 This page is intentionally left
35. mpletely inserted into the outlet The wall circuit is not hot The ON OFF switch on the power supply is in the OFF position in the Computer Core is faulty The video cable wiring is not seated completely The LCD is defective The Computer Core is defective The USB cable is not seated completely at the LCD or at the Computer Core The touchscreen is not calibrated The touchscreen is defective The I O interface board in the Computer Core is faulty The hard drive is faulty The Computer Core is faulty The USB cable plug is not fully seated at the LCD or at the Computer Core The touchscreen controller is faulty The touchscreen sensor glass is faulty The motherboard in the Computer Core has failed Volume control is turned all the way down The audio mode input routing or muting is configured incorrectly Audio cables are disconnected or loose from the Computer Core or the preamplifier Volume control is broken The amplifier is overloaded and shutdown There are no more credits available for play Reject song was activated Page 26 PROBLEM SYMPTOM PROBABLE CAUSE Machine is locked up during normal runtime The bill acceptor does not work Location network line not installed in the location Router does not work The Music On Demand feature does not work Bill acceptor is taking money but credits are not accumulating th
36. or until the PLAY button is pushed The AP OFF and AP ON buttons turn any programmed Autoplay mode on off The FUTURE button is used to give a remote credit The VID SEL button is used to enable and disable video selections on the jukebox Page 10 Wired 6 Button Volume Control The Continental Video Jukebox also comes with a small 6 button wired remote control This control is designed to be mounted close to the jukebox and provides some basic functions INT These buttons change volume for Channels 1 amp 2 EXT These buttons change volume for Channels 3 amp 4 CANCEL This button will cancel the selection currently playing MUTE This button toggles the jukebox between PAUSE mode and PLAY mode VOLUME CONTROL 4 CANCEL The MUTE button on this remote can be repurposed to function as a POWER button Remove the back cover of the remote control then remove the circuit board There are two shut jumpers located on the board When these jumpers are both in the right hand position the MUTE button functions as MUTE Move both shunt jumpers to the LEFT hand position to repurpose the MUTE button to function as a POWER button PIA Left Position is POWER Right Position is MUTE Testing the Unit Initial Set Up When all of the network connections have been made boot up the jukebox The first time you turn on the jukebox with a new hard drive you will see the Local Music Configuration S
37. reader however the Core Computer and other internal components remain powered up There are multiple ways to enter and exit this soft power down mode e Core Computer Power Button The button labeled POWER on the Core Computer inside the jukebox see Figure 1 B is used to enter the soft power down mode Push it again to exit the soft power down mode IR Remote Control The button labeled POWER on the IR remote control transmitter will also toggle the soft power state just like the button described above 6 Button Wired Volume Control This control can be modified to provide a POWER function See Wired 6 Button Volume Control on page 13 for details Computer Core The jukebox Computer Core can be powered off by pressing the SERVICE button on the Computer Core see Figure 1 B and then touching Shutdown Jukebox on the touchscreen This will turn off the Computer Core and other components that get their power from the ATX power supply in the Computer Core To restore power after turning off the ATX power supply the jukebox must be rebooted Reboot the jukebox by toggling off the main power ON OFF switch see Figure 1 B and then toggling it back on or by pushing the ATX Reset Switch see ATX Reset Switch Page 7 Hard Power Down When the jukebox power cord is unplugged or the main power ON OFF switch is turned off see Figure 1 B the jukebox is in the hard power down state All power is remove
38. tail View of Top Cabinet Hinge IATA AM 10 11 12 13 Locate the bundle of cables taped to the inside back of the cabinet Route the cable bundle to the front door and into the cable clamp in the middle of the door near the door s hinge see Figure 4 B Connect the LCD power VGA and serial cables to the back of the LCD Connect the free end of the credit card reader cable coming from the USB port on the Computer Core to the card reader See Figure 4 B Connect the free end of the cable from the VCU jack on the Computer Core to the light interconnect board see Figure 4 B Connect the free ends of the 15 pin cables from the cabinet and door together see Figure 4 B Make sure all cables are dressed properly Use the cable clamps in the jukebox to keep cables in place Make sure nothing interferes with opening and closing the door LCD POWER CABLE ze VGA CABLE SERIAL CABLE 15 PIN CONNECTORS FOR BILL COIN AND LIGHTS CABLE CLAMP USED TO ROUTE WIRES FROM CABINET TO DOOR III LIGHT CABLE CONNECTED BETWEEN LIGHTS INTERCONNECT BOARD AND VCU JACK CREDIT CARD CABLE CONNECTED BETWEEN CARD READER AND USB PORT Figure 4 B Inside View of NGX MINI Jukebox with Front Door Opened Page 9 IR Remote Installation Instructions IR Remote Control Installation Instructions The Continental Video Jukebox comes with an IR remote located in the
39. ted the STATUS LED is used to indicate what may be wrong The LED will repeat a pattern of a specific number of blinks The blink pattern is 500ms on 500ms off and then one to seven quick 100ms on blinks three seconds off The blinking pattern will repeat until the preamplifier is reset or power is turned off Number of blinks Problem Description Digital Audio Processor did not come out of RESET Digital Audio Processor COM error EEPROM COM error Digital Audio Processor memory load error EEPROM data error Digital Potentiometer COM error in Mic circuit ROI SDA line is stuck low If the DAP fails during normal operation after power up the STATUS led will start to blink one second on two seconds off continuously until power is cycled or until the DAP failure goes away Page 25 Troubleshooting Charts The best way to isolate a problem is to determine its cause The following charts should help to narrow down which module is failing and whether it can be fixed or it needs to be replaced Start with finding the Problem column that relates the closest to the problem you are experiencing and then match it to the closest Symptom There can be many Probable Causes listed for each Symptom The Probable Causes are listed in decreasing order of probability PROBLEM SYMPTOM PROBABLE CAUSE The Windows operating system does not boot up The LCD screen stays dark when th
40. w instructions could result in serious injury these Tools and hardware required for normal installation into wood wall studs Socket wrench with 3 8 and 7 16 sockets Level Pencil Punch or awl to start the lag screws and or drill driver 4 1 4 x 1 1 2 lag screws provided Mounting the Jukebox Cabinet 1 Remove the jukebox cabinet from its packing carton Open the door ensure all cables are detached from the door and then lift the door off of the cabinet Set the door aside for the moment 2 Install a subpanel or locate a wall stud roughly in the center of where the jukebox will be mounted See Figure 2 B 3 Install the first 4 x 1 lag screw 65 up from the floor If not using a subpanel center the lag screw on a wall stud This should be on the centerline of the jukebox See Figure 2 B 4 Hang the jukebox cabinet on this lag screw using one of the upper keyholes in the back of the jukebox cabinet see Figure 2 B Ensure the jukebox cabinet is level and mark the wall for the lower keyhole and the mounting holes in the top right and top left of the cabinet See Figure 2 B Page 8 WALL 2 STUD UPPER KEYHOLES Y SHOULD BE 65 FROM THE FLOOR MOUNTING HOLES NA LI FOR MOUNTING JUKEBOX DIRECTLY gt STUD WALL AMI RECOMMENDS ATHIRD LAG SCREW INTO STUD Wm IW IW IW lt L uu
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